Welcome to the six figure business mastery podcast, where every week,
Speaker:Kirsten and Jeannie dive into the essential topics to fuel your business
Speaker:growth from copywriting to course creation, mindset to video marketing.
Speaker:They've got you covered tune in for expert guest interviews on all things,
Speaker:marketing and business, and learn how to work on your business, not just in it.
Speaker:So get ready to unlock your business potential and take it to the next level.
Speaker:Welcome everyone to our newest episode.
Speaker:I'm thrilled to have an amazing special guest here today.
Speaker:Her name is Amira.
Speaker:She has a business called a self guru.
Speaker:She is an internationally renowned business lawyer, blogger, and coach
Speaker:behind her business, a self guru.
Speaker:It's an online company helping over a hundred thousand entrepreneurs
Speaker:legally protect their business.
Speaker:Through affordable legal templates and services.
Speaker:She's also the author of 23 legal mistakes to avoid as an entrepreneur.
Speaker:And their work has been featured in over 200 media outlets.
Speaker:We are absolutely thrilled to have you today to help business owners
Speaker:stay out of trouble with the law.
Speaker:So thank you for being with us today, Amira.
Speaker:Thank you
Speaker:so much for having me.
Speaker:I'm really excited to talk to you today.
Speaker:I'm really curious, Amira, what took you into helping, obviously you went
Speaker:to law school, but what made you decide to focus on small business owners?
Speaker:Yeah,
Speaker:I know, great question.
Speaker:So it actually honestly started with a lawsuit.
Speaker:that my family faced.
Speaker:I was, I had no plans of becoming a lawyer.
Speaker:I was going to become a doctor.
Speaker:That's what I was studying for in college.
Speaker:And life always has other plans.
Speaker:As they say, we, uh, human plans, but then God disposes them, right?
Speaker:So.
Speaker:Kind of something like that happened with me, where I came home from college
Speaker:and I see my dad just devastated.
Speaker:So I'm like, okay, what happened?
Speaker:And he's holding on to a complaint that he officially got
Speaker:served with for his business.
Speaker:And he was a new business owner, and he got served with a ninety thousand
Speaker:dollar lawsuit by a freelancer that he had hired in his business.
Speaker:So.
Speaker:It just came out of nowhere.
Speaker:And as you guys can imagine, lawsuits are very expensive, but
Speaker:they're also very long lasting.
Speaker:So it was a nightmare to go through that whole process for over a year.
Speaker:And in that process, I had to be the one to serve as the middle party
Speaker:between my dad and his lawyers and just kind of facilitate things.
Speaker:And during this experience, I realized that there's so many business owners
Speaker:out there, small business owners like my dad, make legal mistakes,
Speaker:not because they want to, but because they either don't have the education
Speaker:or access to affordable legal help.
Speaker:And then I just realized that, you know what, I wanted to make a difference
Speaker:and I want to be a business lawyer for small business owners so that I can
Speaker:help other family members from suffering the same fate that we did as a family.
Speaker:Because I always say this, when you get sued.
Speaker:It's not just you who suffers.
Speaker:It's your whole family.
Speaker:I mean, look at me.
Speaker:I'm the prime example of that.
Speaker:So I come from a place where, you know, I, I know what it feels
Speaker:like when you face a legal issue.
Speaker:And I feel like I'm in a great place to help you.
Speaker:So I, it's been now over 14 years working as a lawyer, even having my
Speaker:own online business, a self group.
Speaker:And I'm just like, really honored to be able to helping
Speaker:so many entrepreneurs all over.
Speaker:That's
Speaker:amazing.
Speaker:That's amazing.
Speaker:And I'm so excited.
Speaker:that you're here today to share five mistakes that you see small
Speaker:business owners make all the time.
Speaker:So it's going to be, I think it's going to bring so much, um, insight for everyone
Speaker:to realize that, hey, I'm not alone.
Speaker:If I don't know this stuff, if I didn't think about these things in my
Speaker:business, you know, you're not alone.
Speaker:A lot of small business owners don't think of these things.
Speaker:So what is the first mistake that you see people making legal
Speaker:mistakes in their business?
Speaker:Yeah, so the first mistake that honestly I see all the time, and this is the one
Speaker:my dad is guilty of making is not using proper contracts in their business or
Speaker:not even using any contracts, right?
Speaker:Like, in my dad's situation, When he decided to work with this freelancer,
Speaker:this was actually his friend, so he thought, Oh, I don't need a contract.
Speaker:There's a trust, or there's this relationship that I have with this person.
Speaker:And a lot of people make that mistake.
Speaker:And I always say that when money is exchanged, no matter what kind of
Speaker:relationship you have, your best friend, your family member, you got to protect
Speaker:that relationship with a contract.
Speaker:It's not about like, Oh, I'm being difficult here.
Speaker:It's just about like, You know, making sure that there's
Speaker:clear expectations on both.
Speaker:And so that way you avoid financial issues, legal issues, things like that.
Speaker:So that's the first mistake I see many business owners make.
Speaker:They go into partnerships, they go into hiring a person and maybe a
Speaker:virtual assistant, maybe anybody or friends who work in their business and
Speaker:they don't put anything in writing.
Speaker:They think that there's this meeting of the minds, there's that understanding
Speaker:and maybe sometimes things go great.
Speaker:But.
Speaker:There's always that chance of something going negative and
Speaker:ruining that relationship.
Speaker:And next thing you know, you have a nightmare on your
Speaker:on your, um, on your head.
Speaker:So that's first thing I would always advise that way at whichever capacity
Speaker:that you're working in, for example, Maybe you're a freelancer offering your
Speaker:own services to clients, use a contract.
Speaker:Maybe you're a coach, you know, uh, coaching clients, use a coaching contract.
Speaker:Maybe you are working on accepting some help on your website, right?
Speaker:Maybe guest blogging, you're accepting guest posts on your site.
Speaker:Use a guest blogger agreement.
Speaker:So no matter what capacity or what kind of work that you're doing, there
Speaker:will be different agreements and contracts that you will need to outline
Speaker:that relationship and make sure that both parties are on the same page.
Speaker:And, um, that's why, you know, I have so many legal templates in
Speaker:my store for different different reasons, because not every single
Speaker:person is going to need that 1 thing.
Speaker:It's not 1 size fits all.
Speaker:It's just depending on your business, what you need and which
Speaker:contract that you should use.
Speaker:Does that make sense?
Speaker:Yeah, and I think a lot of times small business donors
Speaker:are just afraid of contracts.
Speaker:They're afraid that if they present a contract The person won't work with them.
Speaker:So maybe they won't get that client or maybe that contractor that freelancer
Speaker:won't work with them So a lot of times I think it's one they don't know enough
Speaker:about contracts But two it's also that fear of hey, let me just get this client
Speaker:and the doors start working with them And it'll be okay or you know So do you,
Speaker:do you see that as part of the problem is just, you know, that motivation to
Speaker:help people and serve people and, you know, the need to grow the business
Speaker:gets in the way of the details.
Speaker:Sometimes,
Speaker:absolutely.
Speaker:I see that all the time.
Speaker:In fact, I even had, um, a client, a customer who has purchased
Speaker:my freelance contract, right?
Speaker:But she reached out and she said, Amira, it's my very first client and
Speaker:I don't want to give this contract.
Speaker:I don't want to intimidate them right with a contract.
Speaker:Think like it's going to turn off the client because I'm giving, you
Speaker:know, it's the very first client.
Speaker:And she's like, you know, can we shorten this?
Speaker:Can, can I do something else also, or just an email enough?
Speaker:And I'm like, listen, you know, you cannot be afraid of a contract.
Speaker:You have to educate the other person.
Speaker:You have to let them know that it protects both parties.
Speaker:Contract is not just for you.
Speaker:It's protecting both parties.
Speaker:It's really preserving that relationship.
Speaker:And, For long term success.
Speaker:And also it's your reputation on the line, right?
Speaker:Your business.
Speaker:And I said, but here's another little work around.
Speaker:So for her, I did this and I also now have this as part of my freelance bundle.
Speaker:I have what's called a letter of letter of agreement.
Speaker:So that's something which is like a short version of a contract
Speaker:with all the essential terms.
Speaker:So let's say you're just starting and you don't want to have a lengthy contract,
Speaker:but you do want to have something right?
Speaker:Okay.
Speaker:So you have something called, it's like an, it just literally looks like a
Speaker:letter, but it is serves as a contract.
Speaker:So it's very simple.
Speaker:It's like that one page thing or one and a half page, but it gives
Speaker:you essentially all the important terms like payments, scope of work,
Speaker:termination, all the expectations.
Speaker:And that way it's less intimidating for both parties, but it's a
Speaker:great starting point, especially if you're not used to paying.
Speaker:Using contracts, then you get your, you know, feet wet and you get more clients
Speaker:then you grow then Definitely go ahead and get the full freelance contract
Speaker:So I offered that as sort of like that workaround for people who need You know
Speaker:need a little bit of more exposure before they get comfortable with contracts
Speaker:Yeah.
Speaker:And I would think sometimes you got to kind of position it as it
Speaker:makes you look more professional when you have a contract.
Speaker:So people take you more seriously as a, a business owner, a freelancer, you know,
Speaker:whatever, whatever you happen to be.
Speaker:Absolutely.
Speaker:It's just like, you know, if I go to a website and I don't even see their
Speaker:return policy or terms and conditions, do you think I'm going to buy from them?
Speaker:No, because I, to me, that's not a reputable business.
Speaker:That's not a professional business.
Speaker:Cause I don't know what their policies are.
Speaker:I will buy this product, but can I return it or what?
Speaker:And can I, you know, and that has happened.
Speaker:I visited websites and nowadays we, you know, buy things from online all the time,
Speaker:but because of not having those policies is going to turn me off as a customer,
Speaker:because I know I'm not protected.
Speaker:So same concept applies for contracts.
Speaker:Like if I'm going to pay you X amount of money to coach me, for example, or to
Speaker:design my website or any other service, I want to know like, Hey, what's the
Speaker:This relationship going to be like, when can I, you know, what can I expect?
Speaker:When can I, when do I make the payment?
Speaker:So like you said, it really makes you look like a professional at the end of the day.
Speaker:Uh, and people take you a lot more seriously if you
Speaker:have those things in place.
Speaker:I love it.
Speaker:So after contract, what's the second mistake you see a
Speaker:lot of business owners make?
Speaker:Yeah, so this one I see all the time as well.
Speaker:Um, I've been in the online space for a number of years now, and people just
Speaker:do not understand the importance of having a privacy policy on their site.
Speaker:Sometimes they make the mistake of Googling one and just pasting
Speaker:some whatever they find or a free template thinking it's enough.
Speaker:That is a big mistake because the problem with the free legal templates
Speaker:out there is that they don't include all the important legal provisions to
Speaker:ensure compliance with different data protection privacy laws that we have.
Speaker:So having a privacy policy is a legal requirement.
Speaker:It's not an optional document.
Speaker:People think that, oh, I just have a website and I'll start offering
Speaker:my services or I'll start selling my product, but they don't realize that
Speaker:they haven't even met the foundation.
Speaker:You know, they haven't even put this policy in place because now they're
Speaker:collecting personal information.
Speaker:When I say personal information, I mean, your name.
Speaker:Your email address.
Speaker:And tomorrow, if I start selling to you, then I'm collecting your
Speaker:credit card, your other kinds of information, maybe even your address.
Speaker:So I am legally required to provide you a privacy policy that outlines how I'm going
Speaker:to use that information in my business.
Speaker:And people forget to do that.
Speaker:And because of a lot of strict privacy laws, a lot of states in the U.
Speaker:S.
Speaker:have now followed E.
Speaker:U.
Speaker:General Data Protection Regulations GDPR.
Speaker:I'm sure you guys have heard of it.
Speaker:So that's number one thing is make sure whether you're selling something or
Speaker:you're not, or even if you're just in the process of right now collecting leads.
Speaker:On your site with, you know, an opt in form or something, make sure that
Speaker:you put a privacy policy on your site that is actually compliant.
Speaker:Um, grab it from a lawyer like me because we have templates.
Speaker:That way it's not going to suck up a lot of your time.
Speaker:15 minutes, you'll be done posting that policy on your site, but
Speaker:at least you'll be protected.
Speaker:And I've seen business owners actually get audited and fined by the Federal Trade
Speaker:Commission for not having these in place.
Speaker:So make sure that you're protected.
Speaker:So a question you talked about payment and processing, you know, I, one of
Speaker:the things I love now is that you can just give someone a link and then
Speaker:they can pay using PayPal or strength.
Speaker:So we don't actually see their credit card information.
Speaker:We don't have to have their home address.
Speaker:So that I think is important.
Speaker:How do you advise your clients to handle that?
Speaker:Because I know a lot of businesses, they'll take the credit card over
Speaker:zoom or over the phone or, you know, so now you're repeating it out loud.
Speaker:And we know all these listening devices are out there.
Speaker:So how do you.
Speaker:Commend that to business owners.
Speaker:How do you recommend that they process credit card payments?
Speaker:Yeah, no, that's a good question.
Speaker:So when you actually use these third parties like Stripe, like PayPal, you
Speaker:have a little bit of a more protection because they are under those strict
Speaker:regulations to protect that data.
Speaker:When you cut that middle party, and you're just taking it, you know,
Speaker:on your own, then just keep in mind and that obligation shifts to you.
Speaker:So then you need to really have those policies in place and procedures
Speaker:on in place on the back end to make sure that data is not stolen.
Speaker:Right?
Speaker:Because if tomorrow there's any kind of a breach or any kind of a
Speaker:leak, you'll be held like liable.
Speaker:And you'll be legally required to provide them or, you know, rectify
Speaker:the situation, but also provide, put them on notice and things like that.
Speaker:But if you use these third party processing mechanisms, then
Speaker:at least you are protected.
Speaker:There's that shield or protection.
Speaker:It's just like, if I am using PayPal and a lot of people don't know this,
Speaker:but if I'm making affiliate payments to you through PayPal, I don't
Speaker:have to give you ten ninety nine.
Speaker:But if I didn't use PayPal, then I have to issue you 10.
Speaker:99 for those affiliate payments because now that legal obligation is on me because
Speaker:I got no, um, party in, in between, right?
Speaker:So same concept applies.
Speaker:So the rules become a little more strict on you.
Speaker:So I do recommend that don't do those things.
Speaker:But let's say you are getting that authorization on your own, then I would
Speaker:definitely recommend a credit card authorization form that is actually
Speaker:listed with all the information, uh, signature from the other party.
Speaker:So that way you're protected because later on tomorrow, they
Speaker:could be a fraud situation.
Speaker:There could be a charge back.
Speaker:It could be all of that.
Speaker:And that you have nothing to, you have nothing to show for it.
Speaker:So you need to have those protections in place, like a credit card
Speaker:authorization form, if you're not using PayPal, you're not using
Speaker:Stripe and just doing it on your own.
Speaker:I know a lot of people, their issues with using PayPal or Stripe is
Speaker:that it's more expensive, right?
Speaker:Their fees are higher, but like you said, you don't have to spend the
Speaker:money having your account and issue the 1099 to your affiliate partners.
Speaker:So there are some advantages to it that make up the cost difference, but
Speaker:if someone wanted to save that money.
Speaker:Your best advice is to make sure that they have a credit card authorization
Speaker:form signed with all the details.
Speaker:So I guess my next question is, if there was a breach, how
Speaker:do they bring it back to you?
Speaker:Right?
Speaker:Because that's what you get a lot of pushback with that.
Speaker:I'm sure they've used that credit card with other people.
Speaker:How would they prove that?
Speaker:It was on my end.
Speaker:That their information got out.
Speaker:Yeah, I mean, look, if there is a breach, you would know about it too, right?
Speaker:Because there would be some sort of a cyber attack, some
Speaker:sort of a thing on your end.
Speaker:And it doesn't, they don't have to do much to come after you.
Speaker:You also have a legal obligation under the privacy laws that if there is a
Speaker:breach, you have to let them know.
Speaker:You have to let them know within a certain period of time.
Speaker:And then you also have to follow, um, the rules to rectify the situation.
Speaker:So that's why it's not necessarily onto the consumer
Speaker:or the customer to bring it up.
Speaker:But you as a business owner also has that, have that legal obligation.
Speaker:And then regarding your point, what you said about like,
Speaker:okay, how would they justify?
Speaker:It's just going to go back and forth.
Speaker:But at the end of the day is the question is, is it worth the headache?
Speaker:Right.
Speaker:You still, that's the most important.
Speaker:I mean, that's what lots of do, right?
Speaker:Like in my dad's situation and then so many others, I used
Speaker:to be a litigation attorney.
Speaker:So it's not just always about like proving it's just that back and forth, that
Speaker:discovery process that really stuck things down and then really breaks you down.
Speaker:So do you even want that kind of headache on your shoulders?
Speaker:Right.
Speaker:So make sure that you bypass those things and going back to Kristen,
Speaker:one more thing you mentioned about the payment processing fees.
Speaker:I agree, but then you could also charge higher.
Speaker:Another workaround is, I see this all the time, I'm starting to see a lot more this
Speaker:year even, not just in the online space, and you've probably seen it too, you go
Speaker:to a store, or you go for a massage even, they're like, we're going to charge you 10
Speaker:percent a little extra, or 5 percent more because of you putting on credit card.
Speaker:That's okay, I'll pay for it, you know, because it's my, it's
Speaker:the convenience fee, right?
Speaker:You could do the same, like, with your contract, or your services,
Speaker:that okay, if you're going to.
Speaker:For using a credit card or whatever, I'm sorry, but I have to charge
Speaker:5 percent extra or 10 percent extra or something like that.
Speaker:And people will pay for it.
Speaker:It's, it's, it's starting to be accepted now, you know, so,
Speaker:yeah.
Speaker:Or just build it into your pricing, right?
Speaker:So that's something you can also do is build it into the pricing.
Speaker:And I think as an entrepreneur, like, you know, you think about,
Speaker:like, you're so focused on what you do and how you can help people
Speaker:and trying to generate revenue.
Speaker:Great leads and trying to provide value and all the things that
Speaker:these legal things just seem like they get pushed to the back.
Speaker:So tell us what the number three legal mistake to avoid as an entrepreneur is.
Speaker:And we may have already touched on some of this.
Speaker:Yeah.
Speaker:So the number three is.
Speaker:It's not giving appropriate disclaimers to limit your legal liability.
Speaker:So I see this all the time that when you're working in any capacity
Speaker:in the online space, we're sharing a lot of valuable information.
Speaker:Look at me today.
Speaker:I'm giving you legal tips, but I don't want this to be
Speaker:construed as legal advice, right?
Speaker:So that's why my website is got these legal disclaimers all over that.
Speaker:Hey, I'm a lawyer, but I'm not your lawyer.
Speaker:What you do with this information is your responsibility.
Speaker:So no matter what niche that you're in, you need to give those
Speaker:disclosures and disclaimers.
Speaker:So that way you can protect yourself from lawsuits, because
Speaker:I'll give you an example.
Speaker:I had a coach that had a coaching agreement, but she
Speaker:didn't have any disclaimers on her side or in the agreement.
Speaker:She was actually a health and fitness coach.
Speaker:She provided all kinds of nutritional supplements and help to, um, to our
Speaker:client and her client ended up being in the hospital because of those
Speaker:supplements and side reactions, right?
Speaker:So she ended up threatening to sue her.
Speaker:And the first question I asked was like, I don't see, first of all, her
Speaker:contract was not good enough, like a couple of pages and not legally
Speaker:sufficient at all to protect her.
Speaker:Second big issue was that there was no disclaimer whatsoever, like no
Speaker:coaching disclaimer saying that, hey, I'm giving you these recommendations.
Speaker:But you're taking them at your own risk later on.
Speaker:You can't come after me for legal damages or health issues just because
Speaker:you took my advice and my information.
Speaker:And in this case, that's exactly what happened because she didn't
Speaker:have any of these safeguards.
Speaker:Um, she ended up being in a big legal mess and then ended up
Speaker:having to issue refund, but also.
Speaker:Give extra money to settle the case.
Speaker:So my point is make sure that no matter what niche you're in, maybe you're
Speaker:giving financial advice, maybe you're doing business advice, maybe you're
Speaker:giving health and fitness advice, you know, tailor that disclaimer to your
Speaker:specific niche, make sure you post them on your website so it's accessible.
Speaker:People can easily read it.
Speaker:And then also if you're using a contract, put that little paragraph, a short
Speaker:version of that and a limitation of legal liability clause in there, like
Speaker:in all my legal templates, I already give that to you for free because I
Speaker:know that's something you need, right?
Speaker:And so that's something you need to have in your agreement as well.
Speaker:So that way you can protect yourself from these kinds of situations.
Speaker:Interesting, isn't it Jeannie?
Speaker:Oh, it makes, it makes total sense.
Speaker:It's, it's so scary though from somebody who doesn't understand
Speaker:legal ease, if you will.
Speaker:And you know, to make sure you're crossing your T's and dotting your I's.
Speaker:So we're very grateful for people like you, Amira.
Speaker:Thank you so
Speaker:much.
Speaker:No, it's, it's my job
Speaker:to make it
Speaker:easy.
Speaker:I used to be a teacher also before I became a lawyer.
Speaker:So try to kind of simplify things to easy to understand way.
Speaker:Yeah, and I think it's important, I guess, for business owners to realize that they
Speaker:need to, it's not like one and done, like as your business grows or your services
Speaker:evolve, you definitely need to reevaluate.
Speaker:Is that correct?
Speaker:Absolutely.
Speaker:Yeah.
Speaker:You have to update your policies.
Speaker:Things will change.
Speaker:Things change rapidly in business.
Speaker:Just like you can go up, it can go down and you may pivot, right?
Speaker:You may start with one niche, but then you'll pivot to something else.
Speaker:Like I'll give you my example.
Speaker:I thought I was going to have a self, um, employ a self improvement blog kind of
Speaker:thing, you know, like self employment.
Speaker:I was going to talk about my experiences, but then the minute
Speaker:people found out I'm a lawyer, they're like, Oh, we need legal help.
Speaker:You know, help us with this.
Speaker:At first I was like working one on one.
Speaker:Doing these, uh, drafting these contracts in the online space.
Speaker:But then I'm like, wait a second.
Speaker:I need to make things easier.
Speaker:I need to create products that people can download.
Speaker:They get legal access, legal help, but they don't have to wait on my time or
Speaker:I don't have this trade time for money.
Speaker:So I created like.
Speaker:25, 30 legal templates now, but you see, that's not how it all started, though.
Speaker:But that also came with more responsibility.
Speaker:Now I got to have my refund policies.
Speaker:Now I got to have my product disclaimers, right?
Speaker:So as you grow, as you evolve, you will need additional, uh, language and
Speaker:products and I mean, uh, contracts and services to kind of protect yourself.
Speaker:So my background is real estate, and at one time I owned a mortgage
Speaker:company and owned a title company.
Speaker:So we had to have things like surety bonds, indemnity bonds,
Speaker:and limited liability insurance.
Speaker:Are there any insurances that you recommend for business owners to
Speaker:have that can help protect them, you know, if they do get sued?
Speaker:Yeah, absolutely.
Speaker:So insurance is definitely a great idea because, you know, in the event that
Speaker:there is any legal issue, it could even be a copyright infringement lawsuit.
Speaker:It could even be a defamation.
Speaker:It could be anything that you wrote on your side, any kind of legal
Speaker:issue between you and your client.
Speaker:The insurance will help in terms of, you know, offsetting that cost
Speaker:instead of paying out of pocket.
Speaker:I recommend at least a professional liability insurance or a general
Speaker:business liability insurance that covers at least the errors and
Speaker:omissions on your site, any kind of situation where things can go wrong.
Speaker:So it's gonna come down to if you're offering one on one services, then
Speaker:definitely a little bit more of that professional liability will come in.
Speaker:Because you are giving, if you're coaching, you're in that situation
Speaker:where you are working one on one.
Speaker:If you have products, then a little bit of that product liability
Speaker:insurance also will come in.
Speaker:There are, I know insurance can be a very complicated topic,
Speaker:but once you talk to somebody.
Speaker:Um, who's kind of worst in the online space and you explain your business to
Speaker:them, then between these three errors and emissions, professional liability,
Speaker:product liability, you'll be all set depending on what you're doing and
Speaker:how much protection that you need.
Speaker:It's just like car insurance, right?
Speaker:There's different kinds of insurances, but you may not need every little thing
Speaker:that they offer homeowners insurance.
Speaker:We are in Florida, so we need even a little bit more protection flood
Speaker:hurricane, but somebody is not in Florida.
Speaker:They don't need that.
Speaker:So.
Speaker:Same concept applies for business too.
Speaker:It's going to come down to what you're offering, what you're selling and how
Speaker:much liability is associated with that.
Speaker:This is fascinating.
Speaker:So for a lot of entrepreneurs, we use, um, AI artificial intelligence,
Speaker:whether that's chat or, or another one.
Speaker:Can you give us a little bit of an idea of.
Speaker:Um, you know, let's say you have chat, help you write a blog, you
Speaker:know, how are you legally covered?
Speaker:I guess for the words that are on your site?
Speaker:Great question.
Speaker:And a very hot topic.
Speaker:I was just on a summit last week talking about the top 3 legal issues with AI.
Speaker:So this is something near and dear and It's so common right now and so hot this
Speaker:year, especially so when it comes to a I content, a few things to keep in mind.
Speaker:Um, at least I would say two things.
Speaker:Number one, you have to put your human touch onto the content
Speaker:that the is generating a I content is not copyrightable.
Speaker:Okay.
Speaker:So you got no.
Speaker:Protection number 2 with a constant is that the big issue with a content
Speaker:that we're saying is that it's known to produce errors, right?
Speaker:It's going.
Speaker:It's not going to necessarily generate content that you could just trust.
Speaker:So that's why going back to my 1st point, you have to have human review over the
Speaker:content to make sure that it's free from.
Speaker:Um, errors and issues and the other thing with AI content is also known
Speaker:and that's why we've got Chad GP to sued a few times is because I is known
Speaker:to result in these privacy violations.
Speaker:I talked about.
Speaker:So, let's say I'm using an AI tool and I put my logo on there and I say, we'll
Speaker:generate a variation of this or this is an example of a logo, but I like something
Speaker:like this also generated or whatever.
Speaker:Just now.
Speaker:Remember.
Speaker:By putting my personal information into this software, I have opened it up
Speaker:publicly unless there are terms and their system is so sophisticated that where
Speaker:they're not going to have that risk.
Speaker:But generally speaking, that's something you don't want to do.
Speaker:Do not disclose your confidential information.
Speaker:That's why is banned on Amazon bank accounts.
Speaker:All these high level security places because there have been
Speaker:known to have these breaches.
Speaker:There's been known to have this confidential confidential
Speaker:information being stolen.
Speaker:So that's something to keep in mind with a I always review the content, put
Speaker:your own twist on it, your human touch.
Speaker:Number two, keep in mind that it's not something that I can
Speaker:just take and then copyright it because there's no protection.
Speaker:And then the third thing you have to keep in mind, um, very, very important because
Speaker:of these copyright violations, privacy law violations, the liability associated
Speaker:with AI usage, we have to also give what's called an AI disclaimer on our site.
Speaker:So just going back to that point where I was making about disclaimers, right?
Speaker:This is a different kind of disclaimer.
Speaker:This is a variation of that disclaimer saying that I use AI tools in
Speaker:my business, but because I know, yeah, I told it are known to, uh.
Speaker:Reduce errors.
Speaker:The content is not necessarily all up to date or even complete.
Speaker:It might be incomplete content insufficient, but you can't come after
Speaker:me for legal liability and I'm putting you on notice and disclaiming the
Speaker:liability that's associated with it.
Speaker:So that's also something that you need to post on your site.
Speaker:It's actually one of the things, um, and we have it even this year because of this
Speaker:demand and so many people reaching out.
Speaker:Like I was writing these AI disclaimers and I was charging
Speaker:people like custom contracts.
Speaker:But then I'm like, you know what, let me create a template, a little more
Speaker:affordable, quick people can download.
Speaker:So we have an AI content disclaimer template, if anybody needs that, um,
Speaker:that you can download and post it on your site and then you can use these tools.
Speaker:But let's do keep these couple of tips that I also mentioned in mind to make sure
Speaker:that you're using it correctly and safely.
Speaker:Yeah, even chat has a disclaimer.
Speaker:It says chat GPT can make mistakes, check important info.
Speaker:And I remember that was, that's not been on there for very long.
Speaker:So that must've been when they got in trouble.
Speaker:Yeah, they got sued and
Speaker:people sued them, like a lot of authors sued them because their
Speaker:books were stolen, you know, yeah.
Speaker:Yeah, and I guess that's a great example of, um, you know, times changing and
Speaker:having to evaluate your contracts because, you know, a year and a half
Speaker:ago, we didn't use AI on a regular basis.
Speaker:Yeah.
Speaker:I love that.
Speaker:That's so helpful.
Speaker:It's really interesting because one of the reasons why I think Jeannie and I
Speaker:love leading into video marketing and podcasting is because, you know, it's us.
Speaker:Right.
Speaker:I'm quite sure if I were to meet you in person, you're very much like you
Speaker:are right here in this zoom interview.
Speaker:Right.
Speaker:And so I feel like for a lot of people, especially, you know, like
Speaker:real estate agents and loan officers, and even coaches and contractors,
Speaker:like there's Creating video content or hosting your own podcast guest.
Speaker:I feel like that's such a great way to create content that is a hundred percent
Speaker:you, you know, and we do talk about in one of our programs about using how
Speaker:to use AI to help you maybe outline a video or help you figure out a title.
Speaker:But the key word there is help you.
Speaker:It's a tool.
Speaker:It's not doing it for you.
Speaker:And I feel like that most of our clients and you know, like
Speaker:you, we all have stories, right?
Speaker:I feel like stories are such a great way to open up your content to share more
Speaker:about who you are at that personal touch.
Speaker:And I feel like I can't replace that at this point.
Speaker:So, yeah,
Speaker:absolutely.
Speaker:Very well said.
Speaker:You know, it's not as authentic people relate to people, right?
Speaker:People don't relate to machines.
Speaker:So that I always, I mean, I use AI to.
Speaker:Help, you know, create a blog post outline, but is AI going
Speaker:to write my whole blog post?
Speaker:No, I got to people come to my blog or people come to a self group
Speaker:because they want to know like what Amira thinks about this, right?
Speaker:Not what AI thinks about this.
Speaker:So you, it's a very good point.
Speaker:You've got to personalize it.
Speaker:You got to make it your own.
Speaker:You know?
Speaker:So tell us where we are.
Speaker:And if we missed any of the mistakes to avoid as an entrepreneur, Amira.
Speaker:Yeah, no, absolutely.
Speaker:So we're on point four.
Speaker:And just as a recap, we talked about not, um, the mistake number
Speaker:one, not using proper contracts.
Speaker:My dad's lawsuit 90, 000.
Speaker:Then we talked about privacy laws, like why you need a privacy policy.
Speaker:Then we also talked about disclaimers.
Speaker:And that's where I also came in.
Speaker:And now number four is we're going to be talking about the next policy that
Speaker:you should have on your website in the footer section is to Terms and conditions.
Speaker:Terms and conditions are your website rules, but there are
Speaker:also rules and regulations of your products or your services.
Speaker:Maybe you're having a course that you sell.
Speaker:You need to have terms and conditions for your course so that people know exactly
Speaker:what they're going to get in that course.
Speaker:If you have terms and conditions, if you don't have terms and conditions
Speaker:on your website, for example, then remember, people don't know where
Speaker:and how disputes will be handled.
Speaker:So, I live in Florida.
Speaker:You come to my website, we have a legal issue and you're in California.
Speaker:Would I want to go to California to resolve that legal issue?
Speaker:No, of course not.
Speaker:I would want it to resolve in Florida because that's where I live.
Speaker:That's where my business is.
Speaker:So that's why if you don't have those things in place, then guess what?
Speaker:We're leaving it open to the courts to decide, right?
Speaker:So you need to have terms and conditions so that way you can set those records
Speaker:straight and then they serve as evidence in case there is a dispute.
Speaker:Then we're going to look at those terms and conditions to resolve them.
Speaker:Okay.
Speaker:Same thing with your course policy, make sure that your students know your
Speaker:terms and conditions, your refunds, your exchange policy, things like that.
Speaker:So it's very, very important to have that in place.
Speaker:And
Speaker:can you have that for the courses in the course, or would you
Speaker:have it on your website or both?
Speaker:Yeah, great question.
Speaker:So I always recommend your terms and conditions definitely on your sales page.
Speaker:So that way at the bottom when you are, when they're scrolling down, they
Speaker:have any questions they I know a lot of people don't look, but trust me, buyers.
Speaker:Well, I will, you know, so I'm not because I'm a lawyer, but because I want to
Speaker:know, like, what's your policy, right?
Speaker:Um, so the thing is, yeah, on your sales page, the second thing
Speaker:that people always forget is it's not just enough to have it there.
Speaker:But then when I'm going to go ahead and make that purchase, and I'm
Speaker:about to hit that button, you need to give me the opportunity to review
Speaker:those terms and click to accept them before I, the transaction happens.
Speaker:So make sure to have them at the checkout stage.
Speaker:So that way people you can get electronic consent.
Speaker:That's what we called the check checkmark thing.
Speaker:Right?
Speaker:And you guys have seen that.
Speaker:So that's another place.
Speaker:And then the 3rd place is, it definitely helps for a course to have it on your
Speaker:website too, because people are 1st, accessing the course from your site
Speaker:before they get on the sales page.
Speaker:So those are the 3 places that you definitely need to have them in place.
Speaker:So that way your students can easily access them.
Speaker:Remember key here is.
Speaker:Transparency, honesty, and making it easy for people to access, right?
Speaker:So that way, it just helps you avoid legal issues down the road
Speaker:because people know what the policies are and they're clearly outlined.
Speaker:I'm taking so many notes over here.
Speaker:So what is number five?
Speaker:Yeah, so number five is Five is a mistake that you want to
Speaker:avoid, which is not separating your personal from your business.
Speaker:So, in other words, you need to think about forming an entity most
Speaker:likely as a small business owner.
Speaker:It's a recommended LLC, but that doesn't mean that's the only one available.
Speaker:There are different ones, but I reference LLC because I see that 99 percent of
Speaker:the time in my years of working as a lawyer, that's what people come to me for.
Speaker:And we formed those LLCs together.
Speaker:I have a 1 hour zoom service.
Speaker:We're literally in 1 hour.
Speaker:We get all of this done for you.
Speaker:So that's 1 thing that if you are worried about protecting your personal assets,
Speaker:and you want to keep things separate, LLC provides you that limitation of
Speaker:liability protection, it creates that shield between you and your business.
Speaker:So, that way, you can operate your business and in the eyes of the law,
Speaker:your business and you are separate.
Speaker:But if you don't do that.
Speaker:Then you're considered a sole proprietor.
Speaker:So that means if I don't do anything, I just started my online business.
Speaker:I didn't form any, any entity.
Speaker:Then I'm considered a sole proprietor by default.
Speaker:And that means that my business and I are the same.
Speaker:So we're assuming all the liability, my personal bank accounts, my car,
Speaker:my home, everything is at risk.
Speaker:So people always think about, uh, they don't think about a lot of
Speaker:these things, but the smart ones do.
Speaker:I work with.
Speaker:Both kinds of approaches where someone who's just starting a business, they
Speaker:want to have the LLC from the beginning.
Speaker:And then I've also worked with a lot of business owners that come to me
Speaker:after a couple of years, once they've kind of tested the waters and they're
Speaker:like, okay, I've made it, I've made my six figures, but now I'm worried.
Speaker:So, so let's protect my assets and let's form that LLC.
Speaker:So both approaches are fine.
Speaker:It honestly comes down to your risk tolerance, but, Um, the safer
Speaker:and the more peace of mind is if you do it from the beginning.
Speaker:Well, we have, we have enjoyed this conversation.
Speaker:We've gone a little bit long, so I want to get right to the point.
Speaker:How can people reach out to you because you are a wealth of information and
Speaker:I'm sure so many of our listeners are going to want to check out
Speaker:some of your done for you templates or perhaps book a call with you.
Speaker:So how can they reach you?
Speaker:Yeah, thank you.
Speaker:So you can easily reach me at a self grew dot com.
Speaker:There's also a free legal guide that I will share with you guys.
Speaker:And maybe you can put it in the show notes or even just go to my website.
Speaker:It's right there in your face.
Speaker:It's a free legal guide that's going to walk you through some of the
Speaker:mistakes that you want to avoid.
Speaker:Some of them we covered here, some new ones.
Speaker:And then I also give you my recommendations for the legal templates.
Speaker:I've got, we got the legal bundle, or if you want to work with me one on one.
Speaker:Um, then you definitely can check out all the different, uh, services on my
Speaker:site and everywhere on social media.
Speaker:I'm at a self guru, YouTube, Instagram, Facebook.
Speaker:So please don't be shy.
Speaker:I love making new friends.
Speaker:So come definitely say hello.
Speaker:Wow.
Speaker:Amira, this has been fantastic.
Speaker:Thank you so much for joining us.
Speaker:Thank you for educating us and our entrepreneur audience on how to stay
Speaker:safe online and in your business.
Speaker:So thanks again for being here.
Speaker:Thank you so much for having me.
Speaker:Thanks for listening to the six figure business mastery podcast.
Speaker:If you enjoyed listening to this episode and you are ready to leverage video
Speaker:marketing on all online platforms, or maybe even start your own video
Speaker:podcast, then you need to check out the done for you and done with you
Speaker:program at themarketingvaadvantage.
Speaker:com and take your business to the next level.