Speaker:

Welcome to the six figure business mastery podcast, where every week,

Speaker:

Kirsten and Jeannie dive into the essential topics to fuel your business

Speaker:

growth from copywriting to course creation, mindset to video marketing.

Speaker:

They've got you covered tune in for expert guest interviews on all things,

Speaker:

marketing and business, and learn how to work on your business, not just in it.

Speaker:

So get ready to unlock your business potential and take it to the next level.

Speaker:

Welcome everyone to our newest episode.

Speaker:

I'm thrilled to have an amazing special guest here today.

Speaker:

Her name is Amira.

Speaker:

She has a business called a self guru.

Speaker:

She is an internationally renowned business lawyer, blogger, and coach

Speaker:

behind her business, a self guru.

Speaker:

It's an online company helping over a hundred thousand entrepreneurs

Speaker:

legally protect their business.

Speaker:

Through affordable legal templates and services.

Speaker:

She's also the author of 23 legal mistakes to avoid as an entrepreneur.

Speaker:

And their work has been featured in over 200 media outlets.

Speaker:

We are absolutely thrilled to have you today to help business owners

Speaker:

stay out of trouble with the law.

Speaker:

So thank you for being with us today, Amira.

Speaker:

Thank you

Speaker:

so much for having me.

Speaker:

I'm really excited to talk to you today.

Speaker:

I'm really curious, Amira, what took you into helping, obviously you went

Speaker:

to law school, but what made you decide to focus on small business owners?

Speaker:

Yeah,

Speaker:

I know, great question.

Speaker:

So it actually honestly started with a lawsuit.

Speaker:

that my family faced.

Speaker:

I was, I had no plans of becoming a lawyer.

Speaker:

I was going to become a doctor.

Speaker:

That's what I was studying for in college.

Speaker:

And life always has other plans.

Speaker:

As they say, we, uh, human plans, but then God disposes them, right?

Speaker:

So.

Speaker:

Kind of something like that happened with me, where I came home from college

Speaker:

and I see my dad just devastated.

Speaker:

So I'm like, okay, what happened?

Speaker:

And he's holding on to a complaint that he officially got

Speaker:

served with for his business.

Speaker:

And he was a new business owner, and he got served with a ninety thousand

Speaker:

dollar lawsuit by a freelancer that he had hired in his business.

Speaker:

So.

Speaker:

It just came out of nowhere.

Speaker:

And as you guys can imagine, lawsuits are very expensive, but

Speaker:

they're also very long lasting.

Speaker:

So it was a nightmare to go through that whole process for over a year.

Speaker:

And in that process, I had to be the one to serve as the middle party

Speaker:

between my dad and his lawyers and just kind of facilitate things.

Speaker:

And during this experience, I realized that there's so many business owners

Speaker:

out there, small business owners like my dad, make legal mistakes,

Speaker:

not because they want to, but because they either don't have the education

Speaker:

or access to affordable legal help.

Speaker:

And then I just realized that, you know what, I wanted to make a difference

Speaker:

and I want to be a business lawyer for small business owners so that I can

Speaker:

help other family members from suffering the same fate that we did as a family.

Speaker:

Because I always say this, when you get sued.

Speaker:

It's not just you who suffers.

Speaker:

It's your whole family.

Speaker:

I mean, look at me.

Speaker:

I'm the prime example of that.

Speaker:

So I come from a place where, you know, I, I know what it feels

Speaker:

like when you face a legal issue.

Speaker:

And I feel like I'm in a great place to help you.

Speaker:

So I, it's been now over 14 years working as a lawyer, even having my

Speaker:

own online business, a self group.

Speaker:

And I'm just like, really honored to be able to helping

Speaker:

so many entrepreneurs all over.

Speaker:

That's

Speaker:

amazing.

Speaker:

That's amazing.

Speaker:

And I'm so excited.

Speaker:

that you're here today to share five mistakes that you see small

Speaker:

business owners make all the time.

Speaker:

So it's going to be, I think it's going to bring so much, um, insight for everyone

Speaker:

to realize that, hey, I'm not alone.

Speaker:

If I don't know this stuff, if I didn't think about these things in my

Speaker:

business, you know, you're not alone.

Speaker:

A lot of small business owners don't think of these things.

Speaker:

So what is the first mistake that you see people making legal

Speaker:

mistakes in their business?

Speaker:

Yeah, so the first mistake that honestly I see all the time, and this is the one

Speaker:

my dad is guilty of making is not using proper contracts in their business or

Speaker:

not even using any contracts, right?

Speaker:

Like, in my dad's situation, When he decided to work with this freelancer,

Speaker:

this was actually his friend, so he thought, Oh, I don't need a contract.

Speaker:

There's a trust, or there's this relationship that I have with this person.

Speaker:

And a lot of people make that mistake.

Speaker:

And I always say that when money is exchanged, no matter what kind of

Speaker:

relationship you have, your best friend, your family member, you got to protect

Speaker:

that relationship with a contract.

Speaker:

It's not about like, Oh, I'm being difficult here.

Speaker:

It's just about like, You know, making sure that there's

Speaker:

clear expectations on both.

Speaker:

And so that way you avoid financial issues, legal issues, things like that.

Speaker:

So that's the first mistake I see many business owners make.

Speaker:

They go into partnerships, they go into hiring a person and maybe a

Speaker:

virtual assistant, maybe anybody or friends who work in their business and

Speaker:

they don't put anything in writing.

Speaker:

They think that there's this meeting of the minds, there's that understanding

Speaker:

and maybe sometimes things go great.

Speaker:

But.

Speaker:

There's always that chance of something going negative and

Speaker:

ruining that relationship.

Speaker:

And next thing you know, you have a nightmare on your

Speaker:

on your, um, on your head.

Speaker:

So that's first thing I would always advise that way at whichever capacity

Speaker:

that you're working in, for example, Maybe you're a freelancer offering your

Speaker:

own services to clients, use a contract.

Speaker:

Maybe you're a coach, you know, uh, coaching clients, use a coaching contract.

Speaker:

Maybe you are working on accepting some help on your website, right?

Speaker:

Maybe guest blogging, you're accepting guest posts on your site.

Speaker:

Use a guest blogger agreement.

Speaker:

So no matter what capacity or what kind of work that you're doing, there

Speaker:

will be different agreements and contracts that you will need to outline

Speaker:

that relationship and make sure that both parties are on the same page.

Speaker:

And, um, that's why, you know, I have so many legal templates in

Speaker:

my store for different different reasons, because not every single

Speaker:

person is going to need that 1 thing.

Speaker:

It's not 1 size fits all.

Speaker:

It's just depending on your business, what you need and which

Speaker:

contract that you should use.

Speaker:

Does that make sense?

Speaker:

Yeah, and I think a lot of times small business donors

Speaker:

are just afraid of contracts.

Speaker:

They're afraid that if they present a contract The person won't work with them.

Speaker:

So maybe they won't get that client or maybe that contractor that freelancer

Speaker:

won't work with them So a lot of times I think it's one they don't know enough

Speaker:

about contracts But two it's also that fear of hey, let me just get this client

Speaker:

and the doors start working with them And it'll be okay or you know So do you,

Speaker:

do you see that as part of the problem is just, you know, that motivation to

Speaker:

help people and serve people and, you know, the need to grow the business

Speaker:

gets in the way of the details.

Speaker:

Sometimes,

Speaker:

absolutely.

Speaker:

I see that all the time.

Speaker:

In fact, I even had, um, a client, a customer who has purchased

Speaker:

my freelance contract, right?

Speaker:

But she reached out and she said, Amira, it's my very first client and

Speaker:

I don't want to give this contract.

Speaker:

I don't want to intimidate them right with a contract.

Speaker:

Think like it's going to turn off the client because I'm giving, you

Speaker:

know, it's the very first client.

Speaker:

And she's like, you know, can we shorten this?

Speaker:

Can, can I do something else also, or just an email enough?

Speaker:

And I'm like, listen, you know, you cannot be afraid of a contract.

Speaker:

You have to educate the other person.

Speaker:

You have to let them know that it protects both parties.

Speaker:

Contract is not just for you.

Speaker:

It's protecting both parties.

Speaker:

It's really preserving that relationship.

Speaker:

And, For long term success.

Speaker:

And also it's your reputation on the line, right?

Speaker:

Your business.

Speaker:

And I said, but here's another little work around.

Speaker:

So for her, I did this and I also now have this as part of my freelance bundle.

Speaker:

I have what's called a letter of letter of agreement.

Speaker:

So that's something which is like a short version of a contract

Speaker:

with all the essential terms.

Speaker:

So let's say you're just starting and you don't want to have a lengthy contract,

Speaker:

but you do want to have something right?

Speaker:

Okay.

Speaker:

So you have something called, it's like an, it just literally looks like a

Speaker:

letter, but it is serves as a contract.

Speaker:

So it's very simple.

Speaker:

It's like that one page thing or one and a half page, but it gives

Speaker:

you essentially all the important terms like payments, scope of work,

Speaker:

termination, all the expectations.

Speaker:

And that way it's less intimidating for both parties, but it's a

Speaker:

great starting point, especially if you're not used to paying.

Speaker:

Using contracts, then you get your, you know, feet wet and you get more clients

Speaker:

then you grow then Definitely go ahead and get the full freelance contract

Speaker:

So I offered that as sort of like that workaround for people who need You know

Speaker:

need a little bit of more exposure before they get comfortable with contracts

Speaker:

Yeah.

Speaker:

And I would think sometimes you got to kind of position it as it

Speaker:

makes you look more professional when you have a contract.

Speaker:

So people take you more seriously as a, a business owner, a freelancer, you know,

Speaker:

whatever, whatever you happen to be.

Speaker:

Absolutely.

Speaker:

It's just like, you know, if I go to a website and I don't even see their

Speaker:

return policy or terms and conditions, do you think I'm going to buy from them?

Speaker:

No, because I, to me, that's not a reputable business.

Speaker:

That's not a professional business.

Speaker:

Cause I don't know what their policies are.

Speaker:

I will buy this product, but can I return it or what?

Speaker:

And can I, you know, and that has happened.

Speaker:

I visited websites and nowadays we, you know, buy things from online all the time,

Speaker:

but because of not having those policies is going to turn me off as a customer,

Speaker:

because I know I'm not protected.

Speaker:

So same concept applies for contracts.

Speaker:

Like if I'm going to pay you X amount of money to coach me, for example, or to

Speaker:

design my website or any other service, I want to know like, Hey, what's the

Speaker:

This relationship going to be like, when can I, you know, what can I expect?

Speaker:

When can I, when do I make the payment?

Speaker:

So like you said, it really makes you look like a professional at the end of the day.

Speaker:

Uh, and people take you a lot more seriously if you

Speaker:

have those things in place.

Speaker:

I love it.

Speaker:

So after contract, what's the second mistake you see a

Speaker:

lot of business owners make?

Speaker:

Yeah, so this one I see all the time as well.

Speaker:

Um, I've been in the online space for a number of years now, and people just

Speaker:

do not understand the importance of having a privacy policy on their site.

Speaker:

Sometimes they make the mistake of Googling one and just pasting

Speaker:

some whatever they find or a free template thinking it's enough.

Speaker:

That is a big mistake because the problem with the free legal templates

Speaker:

out there is that they don't include all the important legal provisions to

Speaker:

ensure compliance with different data protection privacy laws that we have.

Speaker:

So having a privacy policy is a legal requirement.

Speaker:

It's not an optional document.

Speaker:

People think that, oh, I just have a website and I'll start offering

Speaker:

my services or I'll start selling my product, but they don't realize that

Speaker:

they haven't even met the foundation.

Speaker:

You know, they haven't even put this policy in place because now they're

Speaker:

collecting personal information.

Speaker:

When I say personal information, I mean, your name.

Speaker:

Your email address.

Speaker:

And tomorrow, if I start selling to you, then I'm collecting your

Speaker:

credit card, your other kinds of information, maybe even your address.

Speaker:

So I am legally required to provide you a privacy policy that outlines how I'm going

Speaker:

to use that information in my business.

Speaker:

And people forget to do that.

Speaker:

And because of a lot of strict privacy laws, a lot of states in the U.

Speaker:

S.

Speaker:

have now followed E.

Speaker:

U.

Speaker:

General Data Protection Regulations GDPR.

Speaker:

I'm sure you guys have heard of it.

Speaker:

So that's number one thing is make sure whether you're selling something or

Speaker:

you're not, or even if you're just in the process of right now collecting leads.

Speaker:

On your site with, you know, an opt in form or something, make sure that

Speaker:

you put a privacy policy on your site that is actually compliant.

Speaker:

Um, grab it from a lawyer like me because we have templates.

Speaker:

That way it's not going to suck up a lot of your time.

Speaker:

15 minutes, you'll be done posting that policy on your site, but

Speaker:

at least you'll be protected.

Speaker:

And I've seen business owners actually get audited and fined by the Federal Trade

Speaker:

Commission for not having these in place.

Speaker:

So make sure that you're protected.

Speaker:

So a question you talked about payment and processing, you know, I, one of

Speaker:

the things I love now is that you can just give someone a link and then

Speaker:

they can pay using PayPal or strength.

Speaker:

So we don't actually see their credit card information.

Speaker:

We don't have to have their home address.

Speaker:

So that I think is important.

Speaker:

How do you advise your clients to handle that?

Speaker:

Because I know a lot of businesses, they'll take the credit card over

Speaker:

zoom or over the phone or, you know, so now you're repeating it out loud.

Speaker:

And we know all these listening devices are out there.

Speaker:

So how do you.

Speaker:

Commend that to business owners.

Speaker:

How do you recommend that they process credit card payments?

Speaker:

Yeah, no, that's a good question.

Speaker:

So when you actually use these third parties like Stripe, like PayPal, you

Speaker:

have a little bit of a more protection because they are under those strict

Speaker:

regulations to protect that data.

Speaker:

When you cut that middle party, and you're just taking it, you know,

Speaker:

on your own, then just keep in mind and that obligation shifts to you.

Speaker:

So then you need to really have those policies in place and procedures

Speaker:

on in place on the back end to make sure that data is not stolen.

Speaker:

Right?

Speaker:

Because if tomorrow there's any kind of a breach or any kind of a

Speaker:

leak, you'll be held like liable.

Speaker:

And you'll be legally required to provide them or, you know, rectify

Speaker:

the situation, but also provide, put them on notice and things like that.

Speaker:

But if you use these third party processing mechanisms, then

Speaker:

at least you are protected.

Speaker:

There's that shield or protection.

Speaker:

It's just like, if I am using PayPal and a lot of people don't know this,

Speaker:

but if I'm making affiliate payments to you through PayPal, I don't

Speaker:

have to give you ten ninety nine.

Speaker:

But if I didn't use PayPal, then I have to issue you 10.

Speaker:

99 for those affiliate payments because now that legal obligation is on me because

Speaker:

I got no, um, party in, in between, right?

Speaker:

So same concept applies.

Speaker:

So the rules become a little more strict on you.

Speaker:

So I do recommend that don't do those things.

Speaker:

But let's say you are getting that authorization on your own, then I would

Speaker:

definitely recommend a credit card authorization form that is actually

Speaker:

listed with all the information, uh, signature from the other party.

Speaker:

So that way you're protected because later on tomorrow, they

Speaker:

could be a fraud situation.

Speaker:

There could be a charge back.

Speaker:

It could be all of that.

Speaker:

And that you have nothing to, you have nothing to show for it.

Speaker:

So you need to have those protections in place, like a credit card

Speaker:

authorization form, if you're not using PayPal, you're not using

Speaker:

Stripe and just doing it on your own.

Speaker:

I know a lot of people, their issues with using PayPal or Stripe is

Speaker:

that it's more expensive, right?

Speaker:

Their fees are higher, but like you said, you don't have to spend the

Speaker:

money having your account and issue the 1099 to your affiliate partners.

Speaker:

So there are some advantages to it that make up the cost difference, but

Speaker:

if someone wanted to save that money.

Speaker:

Your best advice is to make sure that they have a credit card authorization

Speaker:

form signed with all the details.

Speaker:

So I guess my next question is, if there was a breach, how

Speaker:

do they bring it back to you?

Speaker:

Right?

Speaker:

Because that's what you get a lot of pushback with that.

Speaker:

I'm sure they've used that credit card with other people.

Speaker:

How would they prove that?

Speaker:

It was on my end.

Speaker:

That their information got out.

Speaker:

Yeah, I mean, look, if there is a breach, you would know about it too, right?

Speaker:

Because there would be some sort of a cyber attack, some

Speaker:

sort of a thing on your end.

Speaker:

And it doesn't, they don't have to do much to come after you.

Speaker:

You also have a legal obligation under the privacy laws that if there is a

Speaker:

breach, you have to let them know.

Speaker:

You have to let them know within a certain period of time.

Speaker:

And then you also have to follow, um, the rules to rectify the situation.

Speaker:

So that's why it's not necessarily onto the consumer

Speaker:

or the customer to bring it up.

Speaker:

But you as a business owner also has that, have that legal obligation.

Speaker:

And then regarding your point, what you said about like,

Speaker:

okay, how would they justify?

Speaker:

It's just going to go back and forth.

Speaker:

But at the end of the day is the question is, is it worth the headache?

Speaker:

Right.

Speaker:

You still, that's the most important.

Speaker:

I mean, that's what lots of do, right?

Speaker:

Like in my dad's situation and then so many others, I used

Speaker:

to be a litigation attorney.

Speaker:

So it's not just always about like proving it's just that back and forth, that

Speaker:

discovery process that really stuck things down and then really breaks you down.

Speaker:

So do you even want that kind of headache on your shoulders?

Speaker:

Right.

Speaker:

So make sure that you bypass those things and going back to Kristen,

Speaker:

one more thing you mentioned about the payment processing fees.

Speaker:

I agree, but then you could also charge higher.

Speaker:

Another workaround is, I see this all the time, I'm starting to see a lot more this

Speaker:

year even, not just in the online space, and you've probably seen it too, you go

Speaker:

to a store, or you go for a massage even, they're like, we're going to charge you 10

Speaker:

percent a little extra, or 5 percent more because of you putting on credit card.

Speaker:

That's okay, I'll pay for it, you know, because it's my, it's

Speaker:

the convenience fee, right?

Speaker:

You could do the same, like, with your contract, or your services,

Speaker:

that okay, if you're going to.

Speaker:

For using a credit card or whatever, I'm sorry, but I have to charge

Speaker:

5 percent extra or 10 percent extra or something like that.

Speaker:

And people will pay for it.

Speaker:

It's, it's, it's starting to be accepted now, you know, so,

Speaker:

yeah.

Speaker:

Or just build it into your pricing, right?

Speaker:

So that's something you can also do is build it into the pricing.

Speaker:

And I think as an entrepreneur, like, you know, you think about,

Speaker:

like, you're so focused on what you do and how you can help people

Speaker:

and trying to generate revenue.

Speaker:

Great leads and trying to provide value and all the things that

Speaker:

these legal things just seem like they get pushed to the back.

Speaker:

So tell us what the number three legal mistake to avoid as an entrepreneur is.

Speaker:

And we may have already touched on some of this.

Speaker:

Yeah.

Speaker:

So the number three is.

Speaker:

It's not giving appropriate disclaimers to limit your legal liability.

Speaker:

So I see this all the time that when you're working in any capacity

Speaker:

in the online space, we're sharing a lot of valuable information.

Speaker:

Look at me today.

Speaker:

I'm giving you legal tips, but I don't want this to be

Speaker:

construed as legal advice, right?

Speaker:

So that's why my website is got these legal disclaimers all over that.

Speaker:

Hey, I'm a lawyer, but I'm not your lawyer.

Speaker:

What you do with this information is your responsibility.

Speaker:

So no matter what niche that you're in, you need to give those

Speaker:

disclosures and disclaimers.

Speaker:

So that way you can protect yourself from lawsuits, because

Speaker:

I'll give you an example.

Speaker:

I had a coach that had a coaching agreement, but she

Speaker:

didn't have any disclaimers on her side or in the agreement.

Speaker:

She was actually a health and fitness coach.

Speaker:

She provided all kinds of nutritional supplements and help to, um, to our

Speaker:

client and her client ended up being in the hospital because of those

Speaker:

supplements and side reactions, right?

Speaker:

So she ended up threatening to sue her.

Speaker:

And the first question I asked was like, I don't see, first of all, her

Speaker:

contract was not good enough, like a couple of pages and not legally

Speaker:

sufficient at all to protect her.

Speaker:

Second big issue was that there was no disclaimer whatsoever, like no

Speaker:

coaching disclaimer saying that, hey, I'm giving you these recommendations.

Speaker:

But you're taking them at your own risk later on.

Speaker:

You can't come after me for legal damages or health issues just because

Speaker:

you took my advice and my information.

Speaker:

And in this case, that's exactly what happened because she didn't

Speaker:

have any of these safeguards.

Speaker:

Um, she ended up being in a big legal mess and then ended up

Speaker:

having to issue refund, but also.

Speaker:

Give extra money to settle the case.

Speaker:

So my point is make sure that no matter what niche you're in, maybe you're

Speaker:

giving financial advice, maybe you're doing business advice, maybe you're

Speaker:

giving health and fitness advice, you know, tailor that disclaimer to your

Speaker:

specific niche, make sure you post them on your website so it's accessible.

Speaker:

People can easily read it.

Speaker:

And then also if you're using a contract, put that little paragraph, a short

Speaker:

version of that and a limitation of legal liability clause in there, like

Speaker:

in all my legal templates, I already give that to you for free because I

Speaker:

know that's something you need, right?

Speaker:

And so that's something you need to have in your agreement as well.

Speaker:

So that way you can protect yourself from these kinds of situations.

Speaker:

Interesting, isn't it Jeannie?

Speaker:

Oh, it makes, it makes total sense.

Speaker:

It's, it's so scary though from somebody who doesn't understand

Speaker:

legal ease, if you will.

Speaker:

And you know, to make sure you're crossing your T's and dotting your I's.

Speaker:

So we're very grateful for people like you, Amira.

Speaker:

Thank you so

Speaker:

much.

Speaker:

No, it's, it's my job

Speaker:

to make it

Speaker:

easy.

Speaker:

I used to be a teacher also before I became a lawyer.

Speaker:

So try to kind of simplify things to easy to understand way.

Speaker:

Yeah, and I think it's important, I guess, for business owners to realize that they

Speaker:

need to, it's not like one and done, like as your business grows or your services

Speaker:

evolve, you definitely need to reevaluate.

Speaker:

Is that correct?

Speaker:

Absolutely.

Speaker:

Yeah.

Speaker:

You have to update your policies.

Speaker:

Things will change.

Speaker:

Things change rapidly in business.

Speaker:

Just like you can go up, it can go down and you may pivot, right?

Speaker:

You may start with one niche, but then you'll pivot to something else.

Speaker:

Like I'll give you my example.

Speaker:

I thought I was going to have a self, um, employ a self improvement blog kind of

Speaker:

thing, you know, like self employment.

Speaker:

I was going to talk about my experiences, but then the minute

Speaker:

people found out I'm a lawyer, they're like, Oh, we need legal help.

Speaker:

You know, help us with this.

Speaker:

At first I was like working one on one.

Speaker:

Doing these, uh, drafting these contracts in the online space.

Speaker:

But then I'm like, wait a second.

Speaker:

I need to make things easier.

Speaker:

I need to create products that people can download.

Speaker:

They get legal access, legal help, but they don't have to wait on my time or

Speaker:

I don't have this trade time for money.

Speaker:

So I created like.

Speaker:

25, 30 legal templates now, but you see, that's not how it all started, though.

Speaker:

But that also came with more responsibility.

Speaker:

Now I got to have my refund policies.

Speaker:

Now I got to have my product disclaimers, right?

Speaker:

So as you grow, as you evolve, you will need additional, uh, language and

Speaker:

products and I mean, uh, contracts and services to kind of protect yourself.

Speaker:

So my background is real estate, and at one time I owned a mortgage

Speaker:

company and owned a title company.

Speaker:

So we had to have things like surety bonds, indemnity bonds,

Speaker:

and limited liability insurance.

Speaker:

Are there any insurances that you recommend for business owners to

Speaker:

have that can help protect them, you know, if they do get sued?

Speaker:

Yeah, absolutely.

Speaker:

So insurance is definitely a great idea because, you know, in the event that

Speaker:

there is any legal issue, it could even be a copyright infringement lawsuit.

Speaker:

It could even be a defamation.

Speaker:

It could be anything that you wrote on your side, any kind of legal

Speaker:

issue between you and your client.

Speaker:

The insurance will help in terms of, you know, offsetting that cost

Speaker:

instead of paying out of pocket.

Speaker:

I recommend at least a professional liability insurance or a general

Speaker:

business liability insurance that covers at least the errors and

Speaker:

omissions on your site, any kind of situation where things can go wrong.

Speaker:

So it's gonna come down to if you're offering one on one services, then

Speaker:

definitely a little bit more of that professional liability will come in.

Speaker:

Because you are giving, if you're coaching, you're in that situation

Speaker:

where you are working one on one.

Speaker:

If you have products, then a little bit of that product liability

Speaker:

insurance also will come in.

Speaker:

There are, I know insurance can be a very complicated topic,

Speaker:

but once you talk to somebody.

Speaker:

Um, who's kind of worst in the online space and you explain your business to

Speaker:

them, then between these three errors and emissions, professional liability,

Speaker:

product liability, you'll be all set depending on what you're doing and

Speaker:

how much protection that you need.

Speaker:

It's just like car insurance, right?

Speaker:

There's different kinds of insurances, but you may not need every little thing

Speaker:

that they offer homeowners insurance.

Speaker:

We are in Florida, so we need even a little bit more protection flood

Speaker:

hurricane, but somebody is not in Florida.

Speaker:

They don't need that.

Speaker:

So.

Speaker:

Same concept applies for business too.

Speaker:

It's going to come down to what you're offering, what you're selling and how

Speaker:

much liability is associated with that.

Speaker:

This is fascinating.

Speaker:

So for a lot of entrepreneurs, we use, um, AI artificial intelligence,

Speaker:

whether that's chat or, or another one.

Speaker:

Can you give us a little bit of an idea of.

Speaker:

Um, you know, let's say you have chat, help you write a blog, you

Speaker:

know, how are you legally covered?

Speaker:

I guess for the words that are on your site?

Speaker:

Great question.

Speaker:

And a very hot topic.

Speaker:

I was just on a summit last week talking about the top 3 legal issues with AI.

Speaker:

So this is something near and dear and It's so common right now and so hot this

Speaker:

year, especially so when it comes to a I content, a few things to keep in mind.

Speaker:

Um, at least I would say two things.

Speaker:

Number one, you have to put your human touch onto the content

Speaker:

that the is generating a I content is not copyrightable.

Speaker:

Okay.

Speaker:

So you got no.

Speaker:

Protection number 2 with a constant is that the big issue with a content

Speaker:

that we're saying is that it's known to produce errors, right?

Speaker:

It's going.

Speaker:

It's not going to necessarily generate content that you could just trust.

Speaker:

So that's why going back to my 1st point, you have to have human review over the

Speaker:

content to make sure that it's free from.

Speaker:

Um, errors and issues and the other thing with AI content is also known

Speaker:

and that's why we've got Chad GP to sued a few times is because I is known

Speaker:

to result in these privacy violations.

Speaker:

I talked about.

Speaker:

So, let's say I'm using an AI tool and I put my logo on there and I say, we'll

Speaker:

generate a variation of this or this is an example of a logo, but I like something

Speaker:

like this also generated or whatever.

Speaker:

Just now.

Speaker:

Remember.

Speaker:

By putting my personal information into this software, I have opened it up

Speaker:

publicly unless there are terms and their system is so sophisticated that where

Speaker:

they're not going to have that risk.

Speaker:

But generally speaking, that's something you don't want to do.

Speaker:

Do not disclose your confidential information.

Speaker:

That's why is banned on Amazon bank accounts.

Speaker:

All these high level security places because there have been

Speaker:

known to have these breaches.

Speaker:

There's been known to have this confidential confidential

Speaker:

information being stolen.

Speaker:

So that's something to keep in mind with a I always review the content, put

Speaker:

your own twist on it, your human touch.

Speaker:

Number two, keep in mind that it's not something that I can

Speaker:

just take and then copyright it because there's no protection.

Speaker:

And then the third thing you have to keep in mind, um, very, very important because

Speaker:

of these copyright violations, privacy law violations, the liability associated

Speaker:

with AI usage, we have to also give what's called an AI disclaimer on our site.

Speaker:

So just going back to that point where I was making about disclaimers, right?

Speaker:

This is a different kind of disclaimer.

Speaker:

This is a variation of that disclaimer saying that I use AI tools in

Speaker:

my business, but because I know, yeah, I told it are known to, uh.

Speaker:

Reduce errors.

Speaker:

The content is not necessarily all up to date or even complete.

Speaker:

It might be incomplete content insufficient, but you can't come after

Speaker:

me for legal liability and I'm putting you on notice and disclaiming the

Speaker:

liability that's associated with it.

Speaker:

So that's also something that you need to post on your site.

Speaker:

It's actually one of the things, um, and we have it even this year because of this

Speaker:

demand and so many people reaching out.

Speaker:

Like I was writing these AI disclaimers and I was charging

Speaker:

people like custom contracts.

Speaker:

But then I'm like, you know what, let me create a template, a little more

Speaker:

affordable, quick people can download.

Speaker:

So we have an AI content disclaimer template, if anybody needs that, um,

Speaker:

that you can download and post it on your site and then you can use these tools.

Speaker:

But let's do keep these couple of tips that I also mentioned in mind to make sure

Speaker:

that you're using it correctly and safely.

Speaker:

Yeah, even chat has a disclaimer.

Speaker:

It says chat GPT can make mistakes, check important info.

Speaker:

And I remember that was, that's not been on there for very long.

Speaker:

So that must've been when they got in trouble.

Speaker:

Yeah, they got sued and

Speaker:

people sued them, like a lot of authors sued them because their

Speaker:

books were stolen, you know, yeah.

Speaker:

Yeah, and I guess that's a great example of, um, you know, times changing and

Speaker:

having to evaluate your contracts because, you know, a year and a half

Speaker:

ago, we didn't use AI on a regular basis.

Speaker:

Yeah.

Speaker:

I love that.

Speaker:

That's so helpful.

Speaker:

It's really interesting because one of the reasons why I think Jeannie and I

Speaker:

love leading into video marketing and podcasting is because, you know, it's us.

Speaker:

Right.

Speaker:

I'm quite sure if I were to meet you in person, you're very much like you

Speaker:

are right here in this zoom interview.

Speaker:

Right.

Speaker:

And so I feel like for a lot of people, especially, you know, like

Speaker:

real estate agents and loan officers, and even coaches and contractors,

Speaker:

like there's Creating video content or hosting your own podcast guest.

Speaker:

I feel like that's such a great way to create content that is a hundred percent

Speaker:

you, you know, and we do talk about in one of our programs about using how

Speaker:

to use AI to help you maybe outline a video or help you figure out a title.

Speaker:

But the key word there is help you.

Speaker:

It's a tool.

Speaker:

It's not doing it for you.

Speaker:

And I feel like that most of our clients and you know, like

Speaker:

you, we all have stories, right?

Speaker:

I feel like stories are such a great way to open up your content to share more

Speaker:

about who you are at that personal touch.

Speaker:

And I feel like I can't replace that at this point.

Speaker:

So, yeah,

Speaker:

absolutely.

Speaker:

Very well said.

Speaker:

You know, it's not as authentic people relate to people, right?

Speaker:

People don't relate to machines.

Speaker:

So that I always, I mean, I use AI to.

Speaker:

Help, you know, create a blog post outline, but is AI going

Speaker:

to write my whole blog post?

Speaker:

No, I got to people come to my blog or people come to a self group

Speaker:

because they want to know like what Amira thinks about this, right?

Speaker:

Not what AI thinks about this.

Speaker:

So you, it's a very good point.

Speaker:

You've got to personalize it.

Speaker:

You got to make it your own.

Speaker:

You know?

Speaker:

So tell us where we are.

Speaker:

And if we missed any of the mistakes to avoid as an entrepreneur, Amira.

Speaker:

Yeah, no, absolutely.

Speaker:

So we're on point four.

Speaker:

And just as a recap, we talked about not, um, the mistake number

Speaker:

one, not using proper contracts.

Speaker:

My dad's lawsuit 90, 000.

Speaker:

Then we talked about privacy laws, like why you need a privacy policy.

Speaker:

Then we also talked about disclaimers.

Speaker:

And that's where I also came in.

Speaker:

And now number four is we're going to be talking about the next policy that

Speaker:

you should have on your website in the footer section is to Terms and conditions.

Speaker:

Terms and conditions are your website rules, but there are

Speaker:

also rules and regulations of your products or your services.

Speaker:

Maybe you're having a course that you sell.

Speaker:

You need to have terms and conditions for your course so that people know exactly

Speaker:

what they're going to get in that course.

Speaker:

If you have terms and conditions, if you don't have terms and conditions

Speaker:

on your website, for example, then remember, people don't know where

Speaker:

and how disputes will be handled.

Speaker:

So, I live in Florida.

Speaker:

You come to my website, we have a legal issue and you're in California.

Speaker:

Would I want to go to California to resolve that legal issue?

Speaker:

No, of course not.

Speaker:

I would want it to resolve in Florida because that's where I live.

Speaker:

That's where my business is.

Speaker:

So that's why if you don't have those things in place, then guess what?

Speaker:

We're leaving it open to the courts to decide, right?

Speaker:

So you need to have terms and conditions so that way you can set those records

Speaker:

straight and then they serve as evidence in case there is a dispute.

Speaker:

Then we're going to look at those terms and conditions to resolve them.

Speaker:

Okay.

Speaker:

Same thing with your course policy, make sure that your students know your

Speaker:

terms and conditions, your refunds, your exchange policy, things like that.

Speaker:

So it's very, very important to have that in place.

Speaker:

And

Speaker:

can you have that for the courses in the course, or would you

Speaker:

have it on your website or both?

Speaker:

Yeah, great question.

Speaker:

So I always recommend your terms and conditions definitely on your sales page.

Speaker:

So that way at the bottom when you are, when they're scrolling down, they

Speaker:

have any questions they I know a lot of people don't look, but trust me, buyers.

Speaker:

Well, I will, you know, so I'm not because I'm a lawyer, but because I want to

Speaker:

know, like, what's your policy, right?

Speaker:

Um, so the thing is, yeah, on your sales page, the second thing

Speaker:

that people always forget is it's not just enough to have it there.

Speaker:

But then when I'm going to go ahead and make that purchase, and I'm

Speaker:

about to hit that button, you need to give me the opportunity to review

Speaker:

those terms and click to accept them before I, the transaction happens.

Speaker:

So make sure to have them at the checkout stage.

Speaker:

So that way people you can get electronic consent.

Speaker:

That's what we called the check checkmark thing.

Speaker:

Right?

Speaker:

And you guys have seen that.

Speaker:

So that's another place.

Speaker:

And then the 3rd place is, it definitely helps for a course to have it on your

Speaker:

website too, because people are 1st, accessing the course from your site

Speaker:

before they get on the sales page.

Speaker:

So those are the 3 places that you definitely need to have them in place.

Speaker:

So that way your students can easily access them.

Speaker:

Remember key here is.

Speaker:

Transparency, honesty, and making it easy for people to access, right?

Speaker:

So that way, it just helps you avoid legal issues down the road

Speaker:

because people know what the policies are and they're clearly outlined.

Speaker:

I'm taking so many notes over here.

Speaker:

So what is number five?

Speaker:

Yeah, so number five is Five is a mistake that you want to

Speaker:

avoid, which is not separating your personal from your business.

Speaker:

So, in other words, you need to think about forming an entity most

Speaker:

likely as a small business owner.

Speaker:

It's a recommended LLC, but that doesn't mean that's the only one available.

Speaker:

There are different ones, but I reference LLC because I see that 99 percent of

Speaker:

the time in my years of working as a lawyer, that's what people come to me for.

Speaker:

And we formed those LLCs together.

Speaker:

I have a 1 hour zoom service.

Speaker:

We're literally in 1 hour.

Speaker:

We get all of this done for you.

Speaker:

So that's 1 thing that if you are worried about protecting your personal assets,

Speaker:

and you want to keep things separate, LLC provides you that limitation of

Speaker:

liability protection, it creates that shield between you and your business.

Speaker:

So, that way, you can operate your business and in the eyes of the law,

Speaker:

your business and you are separate.

Speaker:

But if you don't do that.

Speaker:

Then you're considered a sole proprietor.

Speaker:

So that means if I don't do anything, I just started my online business.

Speaker:

I didn't form any, any entity.

Speaker:

Then I'm considered a sole proprietor by default.

Speaker:

And that means that my business and I are the same.

Speaker:

So we're assuming all the liability, my personal bank accounts, my car,

Speaker:

my home, everything is at risk.

Speaker:

So people always think about, uh, they don't think about a lot of

Speaker:

these things, but the smart ones do.

Speaker:

I work with.

Speaker:

Both kinds of approaches where someone who's just starting a business, they

Speaker:

want to have the LLC from the beginning.

Speaker:

And then I've also worked with a lot of business owners that come to me

Speaker:

after a couple of years, once they've kind of tested the waters and they're

Speaker:

like, okay, I've made it, I've made my six figures, but now I'm worried.

Speaker:

So, so let's protect my assets and let's form that LLC.

Speaker:

So both approaches are fine.

Speaker:

It honestly comes down to your risk tolerance, but, Um, the safer

Speaker:

and the more peace of mind is if you do it from the beginning.

Speaker:

Well, we have, we have enjoyed this conversation.

Speaker:

We've gone a little bit long, so I want to get right to the point.

Speaker:

How can people reach out to you because you are a wealth of information and

Speaker:

I'm sure so many of our listeners are going to want to check out

Speaker:

some of your done for you templates or perhaps book a call with you.

Speaker:

So how can they reach you?

Speaker:

Yeah, thank you.

Speaker:

So you can easily reach me at a self grew dot com.

Speaker:

There's also a free legal guide that I will share with you guys.

Speaker:

And maybe you can put it in the show notes or even just go to my website.

Speaker:

It's right there in your face.

Speaker:

It's a free legal guide that's going to walk you through some of the

Speaker:

mistakes that you want to avoid.

Speaker:

Some of them we covered here, some new ones.

Speaker:

And then I also give you my recommendations for the legal templates.

Speaker:

I've got, we got the legal bundle, or if you want to work with me one on one.

Speaker:

Um, then you definitely can check out all the different, uh, services on my

Speaker:

site and everywhere on social media.

Speaker:

I'm at a self guru, YouTube, Instagram, Facebook.

Speaker:

So please don't be shy.

Speaker:

I love making new friends.

Speaker:

So come definitely say hello.

Speaker:

Wow.

Speaker:

Amira, this has been fantastic.

Speaker:

Thank you so much for joining us.

Speaker:

Thank you for educating us and our entrepreneur audience on how to stay

Speaker:

safe online and in your business.

Speaker:

So thanks again for being here.

Speaker:

Thank you so much for having me.

Speaker:

Thanks for listening to the six figure business mastery podcast.

Speaker:

If you enjoyed listening to this episode and you are ready to leverage video

Speaker:

marketing on all online platforms, or maybe even start your own video

Speaker:

podcast, then you need to check out the done for you and done with you

Speaker:

program at themarketingvaadvantage.

Speaker:

com and take your business to the next level.