you found the backup wrap up your go-to podcast for all things
Speaker:backup recovery and cyber recovery.
Speaker:In this episode, we look at social engineering attacks and insider threats.
Speaker:By analyzing the pilot episode of Mr. Robot Persona and I break down how cyber
Speaker:criminals use social engineering tactics.
Speaker:To manipulate people into giving up sensitive information.
Speaker:We examine realistic ex examples from the show and discuss how AI
Speaker:powered voice cloning is making these attacks much more dangerous than ever.
Speaker:And of course, we explore the role of offsite backups in ransomware protection.
Speaker:This episode will give you practical tools to defend against social engineering.
Speaker:While actually having a little fun with a great show.
Speaker:By the way, if you don't know who I am, I'm w Curtis Preston, AKA, Mr. Backup.
Speaker:I almost said Mr. Robot.
Speaker:I've been passionate about backup and recovery for over 30 years.
Speaker:Ever since.
Speaker:I had to tell my boss that we had no backups of the production
Speaker:database that we had just lost.
Speaker:I don't want that to happen to you, and that's why I do this.
Speaker:On this podcast, we turn unappreciated backup admins into cyber recovery heroes.
Speaker:This is the backup wrap up.
Speaker:Welcome to the show.
Speaker:Hi, I am w Curtis Preston, AKA, Mr. Backup, and I have with me
Speaker:my Tesla Grief counselor Prasanna Malaiyandi, how's it going, prasanna?
Speaker:I am doing well, but I don't know about you.
Speaker:How are you doing, Curtis?
Speaker:And
Speaker:in pain.
Speaker:that you needed a Tesla grief counselor?
Speaker:I'm in pain.
Speaker:My friend.
Speaker:I, my Tesla got, we, um.
Speaker:think it's more than an owie.
Speaker:It's more than an alley.
Speaker:Yeah.
Speaker:For the record, clearly I'm fine.
Speaker:Uh, my Tesla is not, uh, I was having breakfast at my favorite breakfast place
Speaker:and two cars parked parallel, well, my car and then a big old pickup truck.
Speaker:And then the guy pulled out, we were both backed into the spot.
Speaker:He pulled out, did a sharp right, right into my front
Speaker:left bumper, and he got like.
Speaker:You know, ti tied up and he just couldn't figure out how to get out.
Speaker:And so basically he went back and forth a couple times.
Speaker:It actually, um, the picture kind of looks like a can opener like it places,
Speaker:and it ended up being about $7,000 worth of damage from a parking lot ding.
Speaker:Which is amazing, right?
Speaker:Because it's like the complete, uh, fender bumper, some, the support stuff behind
Speaker:the bumper as well as a control arm.
Speaker:and yeah.
Speaker:And a headlight
Speaker:Yeah.
Speaker:And it's not like those headlights are cheap.
Speaker:I was reading
Speaker:no.
Speaker:LED headlights are like a thousand dollars to replace.
Speaker:Yeah.
Speaker:So that's a thousand of the 7,000 head.
Speaker:It's the headlight.
Speaker:And then like there, they listed like a couple of other lights because
Speaker:there's a light in the, in the fender.
Speaker:Yeah.
Speaker:And that light breaks when you take the fender off according to them.
Speaker:Um, and I'm like, great design.
Speaker:But, um, yeah, so, uh, and, and then I, I require additional, uh, support because
Speaker:of the rental that I have, which I'm just gonna call not a Tesla, um, the Polestar.
Speaker:And it's not so much I am living, you know, when you, when when
Speaker:I originally bought my Tesla.
Speaker:You and I talked a lot before I bought the Tesla, and the thing that I remember
Speaker:you saying more than anything was it's about the supercharger network, right?
Speaker:And, and now I'm living that reality because I got used to the supercharger
Speaker:network and now I don't have the supercharger network and it is a hot mess.
Speaker:I, I feel for all of those poor.
Speaker:People out there that have EVs, that have CCS or Chad Mo.
Speaker:Is that how This's pronounced Chad Mo, uh, adapters and the, the fact that there's
Speaker:like 15 different competing companies, it really comes down to kind of three, right?
Speaker:Uh, at least in my area, uh, there's, there's Evie go, there's Electrify
Speaker:America, and then there's charge point,
Speaker:Yep.
Speaker:Like I, and the rates, the rates go up and down throughout the day.
Speaker:The rates based on the different location and, uh, trying, like in the Tesla, I
Speaker:just go and I say, you know, show me the chargers within 10 miles of me.
Speaker:And then, oh, look at the rates and if I want to save some money,
Speaker:because I, I do have to supercharge, uh, pretty, pretty regularly.
Speaker:And, uh.
Speaker:I can just look at the rate.
Speaker:Oh look, that one's less expensive right now.
Speaker:Let me drive over to there.
Speaker:The, there's it.
Speaker:No, it's like one at a, you know, and then there's the fact that, that a bunch
Speaker:of the fast chargers, 50 kilowatts.
Speaker:What is that?
Speaker:That's not fast.
Speaker:So.
Speaker:Well, it's all relative, Curtis.
Speaker:It is faster than charging at home,
Speaker:right?
Speaker:then I have that problem too.
Speaker:'cause I've, I have a, I have a Tesla plug at home, so I had to buy an adapter
Speaker:and I'm only getting 30 amps out of that.
Speaker:Instead of the 48 I was getting, uh,
Speaker:life is rough.
Speaker:Curtis life is rough.
Speaker:yeah.
Speaker:So I'm living, I'm, I'm just, it's not, it's not a good month for me.
Speaker:They're saying like two to three weeks, once the insurance company approves the
Speaker:estimate, which hasn't happened yet.
Speaker:Anyway, that's why I require a Testa grief counselor.
Speaker:It's it.
Speaker:Yeah.
Speaker:Well, so it's funny because I remember when you went from your
Speaker:Prius to your Tesla, you had all sorts of questions and concerns,
Speaker:Mm-hmm.
Speaker:still trying to figure out all these things, and then it's like human nature.
Speaker:We get used to things over time and then
Speaker:Yeah.
Speaker:to change.
Speaker:Yeah.
Speaker:Yeah, I, I, I, I'm, uh, you know, people still ask me, so,
Speaker:what do you think of your car?
Speaker:You know, and I'm like, I could, you know, 'cause they see, they see my
Speaker:car and they, and I'm like, I hate it.
Speaker:And they're like, what?
Speaker:And, and it's not so much the Polestar, it's the, it's the charging
Speaker:network attached to the Polestar and.
Speaker:and I'm sure there are ways to show maps and the charging stations
Speaker:and all the rest, maybe hopefully,
Speaker:But, but not with money,
Speaker:yeah.
Speaker:right?
Speaker:So like, so my favorite app is plug share.
Speaker:Mm-hmm.
Speaker:you can say, I would like CCS adapters over a a hundred kilowatts,
Speaker:uh, you know, in this range.
Speaker:And then they'll go, here they are.
Speaker:But then you click on 'em and it'll say, it'll give you an idea.
Speaker:Sometimes, sometimes it'll have a price, sometimes it won't.
Speaker:But it will say, listen, you should really go to the companies.
Speaker:But the other problem is that each of these networks has
Speaker:their own like membership.
Speaker:Yep.
Speaker:so you kind of have to pick one because they want you to
Speaker:pay to belong to that network.
Speaker:Um, and, um, if you want to discount, well the, it's, it's a,
Speaker:it's, you want the discount, right?
Speaker:They, they price it so that you definitely want the discount.
Speaker:Anyway, uh, we're gonna, we're gonna continue.
Speaker:Um, I just finished, I just published as we're recording it.
Speaker:I just published the Mission Impossible episode, and I thought we would do,
Speaker:um, we would go down another sort of entertainment, I'm not gonna call it a rat
Speaker:hole, an entertainment tunnel, uh, path.
Speaker:Yes, because it's really hard to
Speaker:good representations of and cybersecurity in Hollywood.
Speaker:Yeah.
Speaker:Yeah.
Speaker:And I think one example of of pretty decent coverage is Mr. Robot.
Speaker:And, um, you know, it's not perfect.
Speaker:It doesn't get everything right.
Speaker:It sensationalizes some stuff.
Speaker:But I, I think just by and large, clearly somebody who knows
Speaker:something about cybersecurity, uh, and also backups, right?
Speaker:Um, you know, our two sort of intersecting topics.
Speaker:And so I thought, I thought that it'd be perfect for us to do a, a series
Speaker:Yep.
Speaker:based on things that we can learn from Mr. Robot episodes.
Speaker:Now
Speaker:so, so I think the
Speaker:that
Speaker:we should say is
Speaker:is.
Speaker:if you have not watched the show and you are interested in it,
Speaker:you should pause this episode.
Speaker:Go watch the first episode, which we're about to cover today, and
Speaker:then come back and listen to it because there will be spoilers.
Speaker:Yes, there will be spoilers.
Speaker:Um, hint, um, Rammy.
Speaker:Malick is not Mr. Robot.
Speaker:Hmm.
Speaker:That's a different guy.
Speaker:Um, so the first episode we're going to talk about, and it's a nice tail
Speaker:off of the pre, the last episode, which we talked about, insider threat.
Speaker:So we're gonna talk about social engineering and insider threats.
Speaker:From the, the perspective of episode one, which is called, uh, hello Friend Mov.
Speaker:Um, and, um, you know, which is a, which is a, a bit of a spoiler in
Speaker:terms of how things get introduced.
Speaker:So, um, let me, uh, just give a, a summary of the episode.
Speaker:Uh, you know, it's the pilot, so you know, you're introducing the
Speaker:characters and you get Elliot, the cybersecurity professional.
Speaker:So he works for All Safe, which is a cybersecurity company,
Speaker:which is fascinating given what we're talking about.
Speaker:I just wanted to say like the people who pick these names, they're geniuses
Speaker:like of these companies, right?
Speaker:It's
Speaker:Yeah, yeah.
Speaker:Yeah.
Speaker:similar to Allstate, right?
Speaker:Insurance and
Speaker:Yeah.
Speaker:Yeah.
Speaker:And, and also we have Evil Corp, which is um, which is the big company
Speaker:that they're gonna try to take down.
Speaker:And they use the logo, they use basically Enron's logo.
Speaker:That's, that's Evil Corp. And I love that they just, they call it Evil Corp in the
Speaker:show, and no one, like does it, wink, wink, like it's literally just, that's
Speaker:the name of this company called Evil Corp.
Speaker:Uh, yeah.
Speaker:So he works at, uh, the cybersecurity firm and then, uh, evil Corp is a, uh,
Speaker:as a client of allsafe and they actually get hacked in the, uh, in the pilot.
Speaker:And the, the, the, um.
Speaker:All safe to text the hack.
Speaker:They stop the hack.
Speaker:Clearly.
Speaker:Remy Malick is like sort of the, the star of everything, and
Speaker:he's the one who figures it out.
Speaker:Not only did that he, he's able to find something they keep
Speaker:referring to as the dat file.
Speaker:So he finds the IOC, right?
Speaker:The indicator of compromise.
Speaker:And, uh, inside that debt file, he finds some, what would you call those,
Speaker:uh, breadcrumbs that leads him to Mr.
Speaker:Robot.
Speaker:And it turns out that this whole thing was a recruiting exercise
Speaker:to see if he could find this.
Speaker:And it's for this group called FSO Society, which is the group that
Speaker:hacked Evil Corp. And, uh, he's then presented the choice of, um.
Speaker:Of joining F Society to take down Evil Corp. They are a big bad bank,
Speaker:and we're gonna take them down.
Speaker:And literally what he wants to do is erase all of the, um, the, the debt, you know,
Speaker:by, by basically erasing all the records.
Speaker:And he's like, but wait, there's backups.
Speaker:They have backups stored at Steel Mountain.
Speaker:That's another one.
Speaker:They have offsite backups.
Speaker:Thank you.
Speaker:Good job.
Speaker:They have, you know, offsite air gapped backups stored at Steel
Speaker:Mountain, but he says, aha.
Speaker:There is a gas storage facil, a gas processing facility, I think
Speaker:is what it is, right next to.
Speaker:Bad desire there, right next to the, uh, steel mountain storage facility, and we're
Speaker:gonna blow it up, thus blowing up Steel Mountain and all of their backups with it.
Speaker:That's the plan.
Speaker:What do you think?
Speaker:Do you want to join?
Speaker:Right.
Speaker:And that's, and that is episode one.
Speaker:What, you know, what's your thoughts on the, you know, just overall
Speaker:Yeah.
Speaker:No.
Speaker:So loved episode one
Speaker:mm-hmm.
Speaker:It's one of those shows where you're like, oh, like especially being in
Speaker:tech and movies, other than Mission Impossible, which you talked about,
Speaker:most shows do an awful job of portraying or it's like, Hey, let me just type.
Speaker:I think the best was, uh, example you have is like Alias, right?
Speaker:Where it's like, oh no, they're in the network.
Speaker:Let's just pull all the cables.
Speaker:It's
Speaker:Yeah.
Speaker:Yeah, yeah, yeah.
Speaker:The, the one, the one of the worst ones I can think of is like the net,
Speaker:yeah.
Speaker:Um, you know, it's just, yeah.
Speaker:Sandra Bullock.
Speaker:Yeah.
Speaker:Yeah.
Speaker:The tech is so bad.
Speaker:This is, the tech is decent, right?
Speaker:exactly.
Speaker:And I think it's also interesting sort of that dilemma that Elliot
Speaker:played by Remy Mallick faces, right?
Speaker:Where it's like, do I want to help and defeat the evil corp, or
Speaker:do I wanna keep my job and be a normal person and all the rest?
Speaker:Yeah, there, there's a couple of side plots.
Speaker:Uh, one of them is, uh, that there's this girl that he, he kind of, I don't know
Speaker:if he, I think he has a crush on her, or she's just a friend, I'm not quite sure.
Speaker:But she's, you know, she's this woman that, that works
Speaker:and she's an account executive.
Speaker:And the, um, in, uh, and then the, um.
Speaker:The, that's one plot.
Speaker:And then the other plot is that he's seeing a counselor.
Speaker:Um, and he clearly has some issues with people and like, and he, he clearly in
Speaker:his brain, like he hates everyone and he hates society and he hates like,
Speaker:like, uh, you know, capitalism and, you know, so he's definitely, you know,
Speaker:f Society again, great naming, right?
Speaker:'cause it's like f the society, right?
Speaker:I get it.
Speaker:Um, and, and so it, it, it definitely, like on one hand he's like, I hate,
Speaker:I hate the world, and this would be a great way to screw the world.
Speaker:But he also does have some, um, yeah.
Speaker:I think the one critique I'll make of the show, I think they did a phenomenal job.
Speaker:I think that they played too much into the stereotype of a hacker
Speaker:Mm-hmm.
Speaker:with his character.
Speaker:Right.
Speaker:In the
Speaker:In what way?
Speaker:in the sense of right, a loner who has people issues, right?
Speaker:Who is right.
Speaker:Those sort of things
Speaker:This is, this is wrong.
Speaker:This is wrong.
Speaker:How?
Speaker:no, no, no.
Speaker:But if you think about like your Edward Snowdens, right?
Speaker:Your other folks, right?
Speaker:They're just
Speaker:Yeah.
Speaker:They look and seem like normal people.
Speaker:Right?
Speaker:It's almost like portraying that, Hey, if you see someone who looks like
Speaker:this, they may be a hacker, versus there are a bunch of people who seem
Speaker:normal, who act normal, who have social skills, But who could be malicious?
Speaker:Yeah, I, I think that's probably true of any.
Speaker:Yeah.
Speaker:Sort of fringe group, right?
Speaker:Um, there are definitely, so yeah, hacker doesn't necessarily, you know, Rami Malick
Speaker:has a very unique look to him, and I'm sure that's part of why he was hired.
Speaker:Um, and, um, and the character definitely is a loner, right?
Speaker:Um, but they paint a picture that he is an ethical hacker.
Speaker:Yeah.
Speaker:So, um, and what we're gonna talk about, one of the things in this, in this
Speaker:episode is they, they do paint the picture that he does do some hacking, but his
Speaker:hacking, like his first thing that we see in the episode is that he, the, he
Speaker:uncovers a person who does child porn,
Speaker:Yeah.
Speaker:at least he, he has child porn.
Speaker:Yeah.
Speaker:um, he, um, 'cause the guy's like, I never hurt anyone.
Speaker:Yeah.
Speaker:Okay.
Speaker:Dude, whatever.
Speaker:Um, and, and he, and he turns in this person to the police.
Speaker:Right.
Speaker:Yeah.
Speaker:Um, and then the other topic that we're gonna talk about in this, you know, in
Speaker:this episode, um, he, you know, he paints a picture that he's an ethical hacker.
Speaker:And so what these guys are suggesting is very much a
Speaker:non-ethical thing, unless you really
Speaker:Believe in
Speaker:have some serious situational ethic situation.
Speaker:Yeah, yeah.
Speaker:Believe in the cause.
Speaker:Yeah.
Speaker:right.
Speaker:Of FSO society.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Which is apparently, you know, erasing all debt.
Speaker:but by the way, okay, so there are two things I think that were interesting
Speaker:that are actually three incidences that happened in this episode, which
Speaker:I think might be useful to talk about.
Speaker:Right?
Speaker:The first,
Speaker:Okay.
Speaker:The first that you alluded to was a cyber cafe owner.
Speaker:Yeah.
Speaker:And so what did he end up doing?
Speaker:Or did they, uh, describe what he did in order to sort of infiltrate?
Speaker:Or was it kind of like, Hey, I did something and,
Speaker:think he, yeah, he, I, he, he did give a, he did give a, a summary.
Speaker:I don't remember exactly what he, 'cause it was so early in the episode,
Speaker:I wasn't, you know, quite, but he basically got into the guy's accounts.
Speaker:He saw that he was doing, the guy was using, uh, security by obscurity.
Speaker:Right in that he was hiding in plain sight in this, uh, cyber cafe.
Speaker:Right.
Speaker:He was using his business that otherwise would have, you know, um, but, but, um,
Speaker:Elliot saw something that caused him to sort of look differently and he looked
Speaker:and he saw all this stuff going on, right?
Speaker:And he's like, look, I, I, I've, I've got your emails, I've got your, you
Speaker:know, I've got, I've got all the stuff.
Speaker:I've got, dude, I've got all the evidence.
Speaker:And the guy's like, are you blackmailing me?
Speaker:And, um, and he's saying, um, no, I've turned you into the cops.
Speaker:And then the cops all show up.
Speaker:Yeah.
Speaker:So I don't, I don't, I don't have any good stuff from that one.
Speaker:Do you, do you have any, um, yeah,
Speaker:from that one.
Speaker:Any good takeaways?
Speaker:yeah.
Speaker:But the, let's talk about the, the, the, i I, I want to call her the girlfriend.
Speaker:The, the, the friend girl.
Speaker:Yeah,
Speaker:yeah.
Speaker:the coworker who he may or may not have a crush on
Speaker:Yeah.
Speaker:Yeah,
Speaker:may or may not have feelings for.
Speaker:yeah, yeah.
Speaker:So, um, the, um, uh, you want, you wanna talk about that.
Speaker:So his coworker, whose name is Angela, right?
Speaker:He sort of is looking out for whatever you want and he suspects the guy
Speaker:and doesn't like the guy at all.
Speaker:Going back to what Curtis was saying, he hates people,
Speaker:Yeah,
Speaker:He has people issues and so he
Speaker:but he senses something.
Speaker:Something is not right with this guy.
Speaker:Yeah.
Speaker:senses are going off.
Speaker:So he decides, okay, let me take a look and do a deeper dive and dig
Speaker:into what this guy's all about.
Speaker:And so he actually sort of social engineers, the guy, right?
Speaker:Yeah.
Speaker:uh, do you wanna walk through like what he does?
Speaker:Yeah, so he calls the guy pretending to be, I believe it's the bank, and
Speaker:basically said, Hey, we're the bank.
Speaker:We need to talk to you about your account, but before we do that, uh,
Speaker:we need to authenticate you, uh, you know, what's your dog's name, what's
Speaker:your, you know, blah, blah, blah.
Speaker:And he asked a couple different security questions and the guy's
Speaker:like, I don't remember these being security questions, but the guy totally
Speaker:falls for the social engineering.
Speaker:which is crazy considering he works for a cybersecurity company.
Speaker:Right, right.
Speaker:Maybe he's another, maybe he's an ae and he's not a, he's not
Speaker:a cybersecurity professional, but it's still, he should know.
Speaker:He should know better.
Speaker:And then he uses the, the responses to then, um, seed a
Speaker:password guessing, uh, algorithm.
Speaker:Yeah.
Speaker:And
Speaker:And.
Speaker:ends up breaking into the guy's account and he finds all sorts of evidence
Speaker:that the guy is not who he seems to be.
Speaker:Dun Dun.
Speaker:Yes.
Speaker:married and actually Dun, he, I think he has like multiple
Speaker:girlfriends or something.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Not a good guy.
Speaker:And then he, he blackmails something.
Speaker:He's like, look, get out, get out of her life, or else.
Speaker:Um, and then I,
Speaker:the first one, we talked about him being like the ethical hacker.
Speaker:yeah.
Speaker:This one, do you think he's really the ethical hacker
Speaker:just because it's self-motivated?
Speaker:Does
Speaker:It is, you know, he is an ethical hacker with an ulterior motive.
Speaker:How's that, right?
Speaker:I I, I, I'm one of these that believes that there's no
Speaker:such thing as a selfless act.
Speaker:Um, every selfless act that you do has a reason behind it.
Speaker:This just may be a bigger reason.
Speaker:Right.
Speaker:Um, we could have that philosophical discussion, you
Speaker:know, even like gifts to charity.
Speaker:Right.
Speaker:You know, you give it, I, I believe you, you know, you want that
Speaker:feeling of, you know, whatever.
Speaker:Right.
Speaker:Anyway, in this case, he's trying to stop the,
Speaker:Yeah,
Speaker:you know.
Speaker:the interesting thing, if we just look at this particular incident, right?
Speaker:It's the fact the guy worked at a cybersecurity company, he didn't
Speaker:like, someone calls you from the bank and starts asking you questions.
Speaker:You should be like, Hey, I'll call you back, hang up, and then call the
Speaker:number from the back of your bank card,
Speaker:Yes.
Speaker:Right.
Speaker:whatever else to validate because then you know, okay, that is the actual number.
Speaker:Well, you know, here's a, here's a real world, um, example of this.
Speaker:I am an Airbnb host and I, and I'm on the Facebook groups and this person said.
Speaker:Someone calling, claiming to be Airbnb.
Speaker:Um, and I talked to them and uh, next thing you know, he's locked out
Speaker:of his Airbnb account and they've changed the bank stuff to go and
Speaker:he's trying to get into Airbnb to get to, to fix things, right?
Speaker:Meanwhile, any payments that go through or going to this other entity and, um.
Speaker:And I'm just like, guys, guys, you know, like what if, if any business
Speaker:or government entity, you know, or personal entity calls you they
Speaker:called you and then they want you to authenticate them yourself.
Speaker:It's, it's a scam.
Speaker:Yep.
Speaker:And, and even if it's not a scam, if it's not a scam.
Speaker:'cause what, well, what you should do regardless is what you just said.
Speaker:Right.
Speaker:Call them back at the published number.
Speaker:Not a number that they give you the published customer service number.
Speaker:Right.
Speaker:And they're like, you know, they're like, no, that one, you gotta call
Speaker:this special number to get into me.
Speaker:You know?
Speaker:No, no, no, no.
Speaker:I'm gonna call the published number.
Speaker:Yep.
Speaker:And I, I, in my entire career, this has always been a thing in my entire career.
Speaker:I've always.
Speaker:Done this.
Speaker:And I've had one company, and I remember that it was Union Bank, which it,
Speaker:you know, this is like 20 years ago.
Speaker:Union Bank would call me and say, we want to talk to you about your account,
Speaker:but we need you authenticate first.
Speaker:And I'm like.
Speaker:You are bad, bad company.
Speaker:And it was Union Bank, right?
Speaker:They're like, we want to call you about your, your, um, you know,
Speaker:these transactions, but we need you to authenticate yourself before you
Speaker:can authenticate these transactions.
Speaker:And I'm like, you called me.
Speaker:What?
Speaker:What?
Speaker:exactly.
Speaker:uh, yeah.
Speaker:So that's, that.
Speaker:That's classic social engineering.
Speaker:There are, there are lots of, go ahead.
Speaker:there's also one more I wanted to talk about too from, from this incident.
Speaker:A social engineering one.
Speaker:yeah,
Speaker:Okay.
Speaker:What?
Speaker:Go ahead.
Speaker:So the other one to talk about is the security questions,
Speaker:Yeah.
Speaker:right?
Speaker:So I know everyone likes to be like, Hey, what's your favorite, uh, fruit?
Speaker:Or What's your favorite travel destination?
Speaker:Or blah, blah, blah.
Speaker:People don't realize, you don't have to answer those truthfully
Speaker:Yeah.
Speaker:is asking you, like, I remember we had Rose Rose
Speaker:Yes.
Speaker:podcast,
Speaker:Yeah.
Speaker:And one of her favorite things was when people ask me for those, she's
Speaker:like, I just put random things because it doesn't matter what it is.
Speaker:Yeah.
Speaker:You just need to store.
Speaker:Yeah.
Speaker:As long as you can remember.
Speaker:So what I do is I put the, the answers to those in the notes of my, of of Dashlane.
Speaker:Right.
Speaker:Um, and, uh, and that way I, I have it because some of them are like.
Speaker:You know, some of them are case sensitive and you know, all stuff,
Speaker:so you gotta make sure you store it as the way you put it in there.
Speaker:But yeah, you could put, you know, you know, mother's maiden name,
Speaker:Yeah.
Speaker:like, it doesn't matter what you put as long as you could, as
Speaker:long as you can put it back.
Speaker:Yeah.
Speaker:By the way, that is my mother's maiden name, but
Speaker:So here's a question just now that you brought it up.
Speaker:yeah.
Speaker:think it would be better for you to store those answers to
Speaker:security questions separately from your Dashlane password manager?
Speaker:I don't think so.
Speaker:Um, I, I know what you're thinking.
Speaker:Single point of failure.
Speaker:Here's the thing, if gasoline is hacked, I am.
Speaker:Straight?
Speaker:Yeah.
Speaker:Yeah.
Speaker:Um, and I, I put, um, you, you can make the argument.
Speaker:I, I do use a different.
Speaker:OTP, uh, program, right?
Speaker:I don't, I don't use Dashlane supports.
Speaker:OTP one time password.
Speaker:Uh, I, I use a different one of those, but, but to me, it's a very secure
Speaker:place to store this information.
Speaker:Um, I see what I, I can see the argument that says if someone gets
Speaker:my password, they would also have my, if someone gets into Dashlane,
Speaker:they would also have the word the.
Speaker:Arguments to my security questions.
Speaker:Um, this is, this is where security versus no, um, uh,
Speaker:security versus convenience, right?
Speaker:We had a great conversation with Mike and I learned a lot on a few episodes
Speaker:ago about where, where I was able to come up with a good security version.
Speaker:Security versus convenience Workaround to his suggestions.
Speaker:Like always do a, a separate browser for whenever you're doing anything that like
Speaker:really matters, like great squad cast.
Speaker:If some we're using squad cast to record this, if somebody hacks
Speaker:squad cast, I couldn't care less.
Speaker:I would lose like the last couple of recordings.
Speaker:Right?
Speaker:Yeah.
Speaker:it wouldn't be the end of the world.
Speaker:Right?
Speaker:Uh, but my bank.
Speaker:You know, QuickBooks, all these things, I, those need to work.
Speaker:And so what I came up with was I use a separate browser, not the
Speaker:one I, I live in Chrome, right?
Speaker:I don't use Chrome now, based on his, uh, suggestion, I don't use Chrome anything
Speaker:financial and anything where really important Prasannal information is stored.
Speaker:Yeah.
Speaker:So like, if my social security number is there, I'm, this is going.
Speaker:And then what I did was, um, I, I installed a Chrome
Speaker:plugin to block those sites.
Speaker:So that's my, so I created the process.
Speaker:The process is, um, you know, I'm gonna use this other browser for those.
Speaker:And I needed to use another browser that was supported by Dashlane.
Speaker:Yep.
Speaker:And, um.
Speaker:I then, uh, installed this plugin that basically if I go to.
Speaker:Any of the sites that I, that I've need, by the way, it's, it's a lot of sites.
Speaker:It's like, it's like 30 or 40 sites where I do this kind of stuff.
Speaker:And, um, I, um, it, it comes up as being blocked.
Speaker:Right?
Speaker:So that's, um, and so that's the kind of thing that you can do.
Speaker:Um.
Speaker:But I, I can see, I can see a solid argument saying, okay,
Speaker:if you have security questions, put it in this other thing.
Speaker:Um,
Speaker:I can't argue against it.
Speaker:I can't argue against it.
Speaker:but you also have to back it up.
Speaker:You have to make
Speaker:Yeah.
Speaker:keeping copies everywhere, right?
Speaker:You have to secure it, you have to encrypt it all the rest.
Speaker:And like you
Speaker:Well, I just download all my passwords and I put it as a,
Speaker:as a Google spreadsheet, as a.
Speaker:that's, that's I think the easiest.
Speaker:Yeah.
Speaker:Oh yeah, it's a text file.
Speaker:Yeah.
Speaker:a text file on my desktop.
Speaker:Um, so yeah, so the, the social engineering thing is, you know, that
Speaker:the only protection against social engineering is constant training
Speaker:and vigilance to, to, to recognize.
Speaker:For, for, you're right.
Speaker:'cause that guy should have recognized what was happening.
Speaker:He should have said, I'm sorry if you're really the bank, let me
Speaker:call you back at the bank's number.
Speaker:He should have done that.
Speaker:He should have recognized this as a po potential social engineering, uh, effort.
Speaker:exactly.
Speaker:then, and then immediately shut it down and, and, and called him back.
Speaker:And the only way, this is where the human is the worst, uh.
Speaker:It's the weakest link.
Speaker:You are the weakest link.
Speaker:So the only protection is you.
Speaker:yep.
Speaker:And so you, this is why you need to constantly train, remind
Speaker:yourself of, of the newest things.
Speaker:By the way, the latest thing has to do with ai.
Speaker:You want to talk about that.
Speaker:Yeah.
Speaker:So as, yeah, unless you've been living in a rock somewhere, or
Speaker:a deserted island, one of the things that is happening, right?
Speaker:AI is everywhere, right?
Speaker:Everyone uses chat.
Speaker:GPT, Claude, take your pick, right?
Speaker:But now.
Speaker:Huh?
Speaker:I.
Speaker:yes.
Speaker:This podcast is not being generated by ai.
Speaker:Don't worry.
Speaker:Um, but one of the things now is before it just used to be like generating
Speaker:text, but now it's gotten really good with like generating video and audio.
Speaker:And so it's actually able to replicate people's voices.
Speaker:So you might get a call, Curtis being like, Hey, it's uh, my
Speaker:granddaughter that needs help at
Speaker:Yeah.
Speaker:and she's been kidnapped, and please pay X amount of dollars in
Speaker:ransom, otherwise you won't get
Speaker:Yeah.
Speaker:or
Speaker:Yeah.
Speaker:it is.
Speaker:Or they went to jail and they need to be bailed out.
Speaker:Please call this number.
Speaker:And very, very convincing about the voices because people's voices are out
Speaker:there, like our voices are out there.
Speaker:Right, right.
Speaker:this podcast, on YouTube, et cetera.
Speaker:Yeah.
Speaker:Yeah.
Speaker:people can build a pretty good AI model just based on a short amount of audio.
Speaker:so that's where if you do get a call sounding like someone, make
Speaker:sure you have a way to verify that.
Speaker:Yeah, if they're calling, I mean, my granddaughter calls me and
Speaker:just wants to chat, talk about the latest episode of Bluey.
Speaker:Um, but if she calls me and says, I need you to wire this money.
Speaker:I'm gonna do a little extra authentication.
Speaker:And the way to do that, by the way, is to discuss something that only
Speaker:the two of you would actually know,
Speaker:Yep.
Speaker:Where did, where did we go?
Speaker:You know what?
Speaker:Where did we go for dinner last week?
Speaker:What did we have?
Speaker:Something like that
Speaker:yes, and the key is only the two of you would know.
Speaker:So if you post on Instagram what you ate to last week,
Speaker:that would.
Speaker:that's probably not a good thing to use for verification.
Speaker:Yeah, you wanna, you wanna, you know what, you know what,
Speaker:what, what did we talk about?
Speaker:What did we talk about while we were at dinner?
Speaker:Right.
Speaker:Um, you know, I, I, you know, originally I was thinking that you should
Speaker:have a shared secret, but thi this, this is, this is what you need as a
Speaker:shared secret if you really are my granddaughter, um, you know this thing.
Speaker:Right?
Speaker:Um, what was the last topic that we talked about When we spoke, right?
Speaker:And in
Speaker:Yeah.
Speaker:think that having a last topic or something like that, like more contextual
Speaker:makes sense because who's gonna remember a password that you agreed upon like
Speaker:six years ago or 10 years ago, right?
Speaker:one's gonna
Speaker:Yeah.
Speaker:versus like, Hey, we just had this conversation.
Speaker:What did we talk about?
Speaker:You know, we used to, we used to have a DT.
Speaker:Right?
Speaker:Um, and there was a password that you could call.
Speaker:and
Speaker:Um, yeah, you know what, you know what ours was?
Speaker:It was, it was lumpia.
Speaker:Oh
Speaker:Um, anyway.
Speaker:Yeah.
Speaker:So, uh, and by the way, use the same uh, thing we just said.
Speaker:You, if, if it really is your granddaughter, call them back on
Speaker:your granddaughter's phone right now.
Speaker:There's still a possibility that still might not be your granddaughter, right?
Speaker:Because of.
Speaker:Things Right.
Speaker:But the, the chances are, again, good, better, best.
Speaker:Right.
Speaker:Yeah.
Speaker:then, so call 'em back on the number and then, and if they don't answer Hmm.
Speaker:Right.
Speaker:Um, and then have that conversation, uh, of, you know, some shared secret
Speaker:that only the two of you would know.
Speaker:Yeah.
Speaker:Um, in my case, it, yeah, go ahead.
Speaker:yeah.
Speaker:And it is interesting because I don't think people realize the amount of
Speaker:information they post online about
Speaker:Yeah.
Speaker:Yeah.
Speaker:Yeah.
Speaker:right.
Speaker:Well, that, that's another,
Speaker:against you.
Speaker:that's another thing that happens here.
Speaker:Uh, what, what is it called?
Speaker:Um, yeah.
Speaker:So that's a great, uh, um, segue into another topic to talk about, which
Speaker:is, uh, osint, O-S-I-N-T, which is short for open source intelligence.
Speaker:And, um, Elliot does that when he, when he, once he hacks the guy, that's
Speaker:how he figures out all the stuff.
Speaker:Like he's looking at a, he's looking at all his Facebook profiles and stuff.
Speaker:Yeah.
Speaker:Yeah.
Speaker:And sometimes people will be like, Hey, where did this thing come from?
Speaker:Um, as an example, Hey, here's a license plate.
Speaker:Can you help me figure out what it is?
Speaker:Or here's like a random broken taillight of a car that did a hit and run,
Speaker:Yeah.
Speaker:of scour the internet looking for things, right?
Speaker:That's all open source intelligence.
Speaker:Yeah.
Speaker:That they're using
Speaker:Yeah.
Speaker:this.
Speaker:It might be Wikipedia, it might be Google, it might be looking at
Speaker:Google Maps to figure out like, okay, where did the sunlight hit
Speaker:in this certain point of time?
Speaker:And let me figure out where exactly
Speaker:There's a guy, have you seen the guy?
Speaker:There's a guy that you could send him a picture and within five minutes he will
Speaker:tell you where that picture was taken.
Speaker:It's really kind of freaky.
Speaker:There's a YouTube channel.
Speaker:Um, and, and he does it really, really quickly.
Speaker:Um, the, um.
Speaker:I saw Kevin Mitnick, uh, speak once, uh, which is, you know, at one time
Speaker:he's a, he was an ethical hacker.
Speaker:He is no longer with us.
Speaker:Um, and again, every time I mention his name, I gotta say,
Speaker:not everybody is a fan of Kevin.
Speaker:There's some stuff there, but I did see this, um.
Speaker:This presentation where he talked about using, again, this is
Speaker:again, a combination of social engineering and, uh, OSINT, right?
Speaker:So he finds, he, he, he wants to target a person.
Speaker:He finds their, their LinkedIn profile, and then he sends them an
Speaker:invitation to be a speaker at his event, which he has created a, um.
Speaker:Uh, you know, a webpage, four and everything, right?
Speaker:And, um, and he sends him a Zoom and, and he, he goes, we want to do a, um,
Speaker:intro
Speaker:an interview of you prior to the thing.
Speaker:We just want, we just wanna close the deal.
Speaker:And he sends him a, a link, supposedly to a Zoom invite.
Speaker:The link is actually a, uh, a thing that downloads.
Speaker:Malware and then opens up zoom, right?
Speaker:So unless you're really paying close attention, you don't notice that you
Speaker:just downloaded this, this malware, and, um, and basically you then just gave
Speaker:them your keys to the kingdom, right?
Speaker:Um, and that's where again, that's, um, that's another topic that we'll cover in
Speaker:a later episode about the phishing, right?
Speaker:But, but osint is a big thing.
Speaker:Um, and of course, um.
Speaker:Social engineering.
Speaker:And then, um, let's also talk about just the fact we talk about it a lot.
Speaker:Uh, the concept of an insider threat
Speaker:Mm-hmm.
Speaker:Elliot is going to be, you know, a really big insider threat.
Speaker:Oh yeah.
Speaker:in cybersecurity for the client, right?
Speaker:Who you are thinking about now attacking
Speaker:Yes.
Speaker:know,
Speaker:Yeah.
Speaker:you know all their weaknesses, you know all their infrastructure,
Speaker:you know, all the personnel.
Speaker:Yeah, and you, you know, a pretty good story about, uh, an
Speaker:insider threat situation from a cybersecurity firm as well.
Speaker:Yeah, there was recently, a, probably a couple weeks ago, uh, an article came
Speaker:out where the DOJ was investigating an employee of a cybersecurity company
Speaker:who basically was supposed to be ne.
Speaker:Helping, uh, victims negotiate with ransomware companies and
Speaker:Yeah.
Speaker:up and running, and literally what the person did instead was he would negotiate
Speaker:for lower rates with the ransomware companies and then take the difference and
Speaker:Take a, yeah, take a cut.
Speaker:Yeah.
Speaker:Yeah.
Speaker:And, um, yeah, not good.
Speaker:Not good.
Speaker:exactly.
Speaker:The person
Speaker:Um,
Speaker:trust, it's like your doctor who's like, oh, by the way, when
Speaker:I'm doing surgery, I'm gonna like take out part of your kidney.
Speaker:Or take out your kidney at the same time.
Speaker:Right?
Speaker:You
Speaker:And yeah.
Speaker:do what they're trained to do, right.
Speaker:Yeah, and I, and I, without going into detail, I had an incident like this, not,
Speaker:not in cybersecurity, but I had this, I had an incident in my business life where
Speaker:I had a person that I had entrusted a lot of stuff and I did not verify, and
Speaker:honestly, it ruined my life for a while.
Speaker:And so
Speaker:Yeah.
Speaker:you, you, um.
Speaker:The, this is where we want to talk about the concept of trust, but verify, right.
Speaker:The, the great, so two things, trust, but verify.
Speaker:And then also, um, the concept of, uh, least privilege and, you know,
Speaker:bumpers and all of, all of the things that the, the more that a person
Speaker:is entrusted with, the more they should be monitored by someone else,
Speaker:yeah,
Speaker:right?
Speaker:Yeah.
Speaker:yeah.
Speaker:Because otherwise you don't know what they're doing.
Speaker:But here's the challenge though, Curtis, right?
Speaker:So as an example, you hired the doctor
Speaker:Yeah,
Speaker:a surgery.
Speaker:not an expert in that.
Speaker:You don't know what's gonna be happening, right?
Speaker:And you
Speaker:is, this is, this is why you get a second opinion, right?
Speaker:Yeah.
Speaker:Yeah.
Speaker:Um, I, I think, I think, um.
Speaker:The, I I, I'm not sure if that's a good analogy for this world, but
Speaker:I mean, you should, you should.
Speaker:But in the case of like, it's just a matter of like, have other things, other
Speaker:people that can verify, you know, again, the more you, the more you entrust a,
Speaker:a group, a company, a person with, the more you need to at least occasionally be
Speaker:looking around to see what they're up to.
Speaker:Yeah, I agree with that.
Speaker:And it might be as simple as logging reviewing the logs to make sure,
Speaker:okay, what actually did happen?
Speaker:Does it align with what they said they're doing?
Speaker:Or hey, setting alarms for things they shouldn't be doing.
Speaker:Right, right.
Speaker:Yeah.
Speaker:Honey pots,
Speaker:Yeah.
Speaker:uh, you wanna talk about what a honey pot is?
Speaker:Yeah, so honeypot is basically, you can think of it as physical world.
Speaker:You have honey in a pot and it's supposed to attract bees,
Speaker:Mm-hmm.
Speaker:And so a honey, a pot is basically you put out something that looks like
Speaker:a normal device, but you're putting additional logging and monitoring.
Speaker:And the goal is to have bad actors target that.
Speaker:So you can detect when someone is in your network, in your infrastructure, or
Speaker:doing something they shouldn't be doing.
Speaker:Yeah.
Speaker:And, and a really important element of a honeypot, uh, is
Speaker:that it has no other purpose.
Speaker:No one should ever be logging into it.
Speaker:If anyone ever logs into it, it should set off the CLS on alert
Speaker:Yep.
Speaker:uh, it's time to look.
Speaker:I first learned about honeypots reading the Cuckoo's Egg, which we've talked
Speaker:about before, but if you've never read The Cuckoo's Egg, go read it.
Speaker:It's a short read, right?
Speaker:It's a pretty, pretty short read.
Speaker:And it's a true story back from the early days of, of, uh, you know, computing
Speaker:where, um, a guy uncovers a. Like a couple of, like a 3 cent accounting error.
Speaker:Right.
Speaker:Yep.
Speaker:And he ends up uncovering, you know, a cybersecurity ring and, and it's
Speaker:fascinating the way, so, you know, the cis admin is the hero in the story.
Speaker:Uh, cliff Sto is the guy's name and, uh, it's a great, it's a great book.
Speaker:And, and then he has honeypots.
Speaker:That's where I first learned about honeypots.
Speaker:Yeah.
Speaker:Um, and then finally our, our favorite topic.
Speaker:Backups.
Speaker:So I was so excited to see that, that they discussed that, that
Speaker:they were using Steel Mountain.
Speaker:I mean, this is where I was like, okay, alright.
Speaker:Iron Mountain facilities are generally like, the more branding you see of
Speaker:Iron Mountain, the less it has anything to do with storing anybody's media.
Speaker:Like one of the things I learned was when you see Iron Mountain trucks,
Speaker:those do not have backups in them.
Speaker:Those have paper.
Speaker:Shredding,
Speaker:Yeah.
Speaker:Yeah.
Speaker:The shredding services.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Um, and, um, because they, they, they know this problem, right?
Speaker:There is, there is some element, or there is some value in
Speaker:security by obscurity, right.
Speaker:Um, not publishing what's, I mean, maybe you can figure it out, but I'm thinking
Speaker:that I, that Iron Mountain probably and other media storage facilities.
Speaker:Probably use lots of LLCs and things like that to, to rent
Speaker:buildings so that they can have that stuff, um, easily not detected.
Speaker:Uh, and then the vehicles that are going to and from of them, you know,
Speaker:I'm wondering if you're a determined hacker really wanting to target
Speaker:Iron Mountain or something like it.
Speaker:Maybe you could eventually figure it out.
Speaker:But again, it's um, you know, you follow the, you follow the guy, right?
Speaker:Where's, where's the guy going?
Speaker:Right.
Speaker:sign up for an Iron Mountain account and ship a tape and just put an air tag in it.
Speaker:Just saying
Speaker:That's just so wrong that it's so easy to do that.
Speaker:Right.
Speaker:saying that's
Speaker:You're just saying.
Speaker:But yeah, that is, that would definitely find a Iron Mountain
Speaker:storage facility and might not find the one you're trying to target.
Speaker:But, um, yeah, again, I'd go back to Alias.
Speaker:I remember when she needed to pass a message, she would, um.
Speaker:Like have a thing and she would like ball up a thing and put it in the trash can.
Speaker:And then that was how they passed messages.
Speaker:Yeah.
Speaker:Anyway.
Speaker:Um, so enough for, uh, Mr. Robot episode one.
Speaker:Go watch.
Speaker:You know, go watch episode two.
Speaker:Go Refresh.
Speaker:It's a decent show.
Speaker:It's a solid show.
Speaker:It really put, uh, Remy Meek on, on the map and he of course ends up
Speaker:playing Freddie Mercury in the movie.
Speaker:Uh, Bohemian Rhapsody an amazing job, uh, doing, uh, Freddie Mercury.
Speaker:So, um, yeah, go watch it.
Speaker:And, you know, and, and you, you'll see the same things we
Speaker:stuff where they get it wrong.
Speaker:I, you know, but, but by and large, the show does a pretty good
Speaker:job of, of getting this stuff.
Speaker:So go watch it.
Speaker:It's good, you know, and, um, you know, and then we'll talk, we'll talk next week.
Speaker:Sound good?
Speaker:sounds
Speaker:Thanks.
Speaker:Yeah.
Speaker:All right.
Speaker:, Thanks folks for listening.
Speaker:And uh, that is a wrap.
Speaker:The backup wrap up is written, recorded, and produced by me w Curtis Preston.
Speaker:If you need backup or Dr. Consulting content generation or expert witness
Speaker:work, check out backup central.com.
Speaker:You can also find links from my O'Reilly Books on the same website.
Speaker:Remember, this is an independent podcast and any opinions that
Speaker:you hear are those of the speaker and not necessarily an employer.
Speaker:Thanks for listening.