Today is February 17, 2026, and welcome to Furniture Industry News.
Speaker AI'm glad you're here.
Speaker AThere's a lot moving right now across retail, technology, housing and the financial side of the business.
Speaker AIf you step back, the big themes are pretty clear.
Speaker AArtificial intelligence is no longer optional.
Speaker AConsolidation is reshaping parts of the market, housing is sending mixed signals, and consumers are getting more selective about what earns their attention.
Speaker ALets start with artificial intelligence because that conversation is getting louder every month.
Speaker AAt the recent Las Vegas market, retailers heard a straightforward AI should power the experience, not replace the human touch.
Speaker AJake Friedman, the chief executive officer of Dover Media, told retailers that the future is personal but still human.
Speaker AThe retailers who win will not be the most automated, they will be the most intentional.
Speaker AAI can power the experience, but but sales reps will still close the sale.
Speaker AThat's an important distinction for our industry.
Speaker AFurniture is not a quick impulse purchase.
Speaker ACustomers are making big decisions.
Speaker AThey want reassurance.
Speaker AThey want context.
Speaker AThey want someone to guide them through fabric, scale, price and timing.
Speaker AFriedman broke AI down into practical uses.
Speaker APersonalization is not just product recommendations.
Speaker AIt's offering the right sofa at the right price.
Speaker AIt's understanding shopper intent.
Speaker AIt's helping customers move forward when they're stuck.
Speaker AHe encouraged retailers to start simple Audit your current technology, identify friction points in the customer journey, then prioritize automation that makes the biggest impact.
Speaker AAt the same time, train your team alongside the rollout and measure everything.
Speaker AHe was clear about the mistakes retailers are making chasing shiny tools without a plan over automating customer interactions and ignoring poor data quality, expecting instant results.
Speaker AAI is a system, not a switch.
Speaker AThere are some very practical applications already happening, showing only in stock items online, sending a targeted 10% offer while a customer is actively shopping capturing a phone number to better understand shopping patterns, automating repetitive tasks so salespeople can focus on relationship driven selling, even generating consistent website content.
Speaker ABut if you can't measure the impact, it's not a working strategy.
Speaker AConversion rates, customer acquisition costs, close rates in store.
Speaker AThose numbers matter.
Speaker AAnd he also suggested something many companies have not done yet mandatory AI training policies that are clear and granular for employees.
Speaker AThis ties directly into planning for 2026 in the annual Retail Planning Outlook, one message stood out.
Speaker AWhile tariffs have dominated much of the conversation recently on artificial intelligence may be the more significant issue heading into this year, AI's computational power is doubling every six months.
Speaker AAdoption is happening at a pace that dwarfs earlier technologies.
Speaker AChatGPT reached 1 million users in five days.
Speaker AIt took the Internet years to hit 50 million users.
Speaker Aa recent leadership conference, more than half of companies in attendance said they are already using AI in some form.
Speaker AMany are experimenting with generative tools like ChatGPT, Gemini, Copilot and Claude, but very few have formal policies in place.
Speaker ASeveral executives describe the current situation as the wild wild West.
Speaker AThat's not sustainable.
Speaker AThe recommendation is to develop a formal AI strategy and a formal policy, a framework that defines how it will be used, where it will be used and what guardrails are in place.
Speaker AWithout that structure, adoption becomes fragmented and reactive.
Speaker AWith it, companies can move from experimenting to executing.
Speaker ANow let's shift to consolidation and growth.
Speaker AOn the design side of the business, Havenly Brands has added the Expert, an interior designer and trade focused online brand, to its portfolio.
Speaker AThe companies describe the combination as complementary.
Speaker AHavenly brings scale, infrastructure and proprietary technology.
Speaker AThe Expert brings cultural credibility, taste, leadership and trust within the trade.
Speaker AThe Expert will continue as a standalone experience, but it will gain access to Havenly's technology, including AI assisted product discovery and AI powered workflows.
Speaker AIt will also have access to products from brands like Interior, Define the citizenry and St. Frank.
Speaker AThe broader goal is to build a service platform that supports designers across the full lifecycle of a project, from early sourcing and concept development to procurement, logistics and financial management.
Speaker AIt's another example of how technology and trade relationships are becoming more integrated.
Speaker AOn the betting side, Somni Group International reported record fourth quarter net sales, driven by the first full quarter of results from its Mattress Firm acquisition.
Speaker AFourth quarter net sales rose 54.7% to $1.87 billion, up from 1.21 billion a year earlier.
Speaker AThe increase was largely due to the addition of $892.1 million in Mattress Firm sales.
Speaker AOperating income jumped 93.7%.
Speaker AAdjusted earnings per share rose 20% to $0.72.
Speaker AGross margin improved to 44% from just over 40% for the full year.
Speaker ANet sales reached nearly $7.5 billion, up more than 50% from the prior year.
Speaker ANet income was essentially flat year over year.
Speaker AThe acquisition, completed in early February 2025, has shifted the company's profile.
Speaker ADirect sales accounted for 65.2% of net sales in the fourth quarter, compared with 26.9% a year earlier.
Speaker ALooking ahead, the company expects adjusted earnings per share between $3 and $3.40.
Speaker ALonger term, it is targeting mid single digit annual sales growth and adjusted earnings per share of about $5.15 by 2028.
Speaker AManagement acknowledged that the broader betting market remains below historical growth trends but they expressed confidence in integration, benefits and operational execution.
Speaker ALeverage stood at 3.21 times adjusted EBITDA at year end, reflecting debt from the acquisition.
Speaker AThe board also increased the quarterly dividend by 13%.
Speaker ANow let's talk about financial restructuring, because that continues to impact parts of the industry.
Speaker AThe Khan's Badcock bankruptcy case remains active.
Speaker AA dispute with the Texas comptroller centers on more than $24 million in sales tax claims tied to an audit period from July 2011 through February 2015.
Speaker AThe company's plan administrator argues the claim is flawed and contends that the state owes Khan's more than $4.2 million.
Speaker AThe comptroller disputes that and maintains the original tax certificate is presumed correct.
Speaker AA hearing is scheduled for early March.
Speaker ASeparately, the company's intellectual property, including brand names and trademarks, was bundled with its consumer finance business and sold to Jefferson Capital Systems for $340 million in late 2024.
Speaker ABecause Khan's operated primarily as a credit driven retailer, its brand and data were closely tied to loan servicing.
Speaker AJefferson can continue using the brand names while collecting on debts and managing the credit transition.
Speaker AIn a related Texas matter, a judge approved an emergency settlement between Buddy Mac holdings and its primary lender, Phoenix RBS.
Speaker AUnder the agreement, Phoenix RBS will receive 55%, the McDonald family irrevocable trust 25% and the bankruptcy estates 20%.
Speaker AA stalking horse bid of $9.7 million is expected to be considered, along with potential liquidation of remaining stores.
Speaker AFinally, let's look at housing and promotions because both directly influence furniture demand.
Speaker AExisting home sales fell 4.4% year over year in January to a seasonally adjusted annual rate of $3.91 million.
Speaker ASales also declined 8.4% from December.
Speaker AThe median home price reached $396,800, marking the 31st consecutive month of annual increases.
Speaker AInventory stood at 1.22 million units, representing a 3.7 month supply.
Speaker AThe average 30 year fixed mortgage rate was 6.1%, down from nearly 7% a year earlier.
Speaker AWhile sales volume was disappointing, Affordability improved.
Speaker AThe Housing Affordability index rose to 116.5, the highest level since March 2022.
Speaker AThat improvement was driven by wage gains outpacing home price growth and mortgage rates lower than a year ago.
Speaker AFor furniture retailers, the picture is mixed.
Speaker ASlower home sales can slow demand, but improving affordability and continued price appreciation suggest homeowners remain in relatively solid financial positions.
Speaker ASpring will be important on the consumer side.
Speaker AA new shopper study found that 80% of respondents care more about getting a quality deal than the lowest price, which was cited by 58%.
Speaker AThree and four say personalized offers are important 83% say valuable savings or rewards drive loyalty.
Speaker ANearly 40% most often notice promotions via email or text, while 23% say online ads or social media catch their attention.
Speaker AHalf of consumers do not care where they receive offers as long as they work consistently across channels, and six in 10 say they would abandon a retailer entirely if pricing is inconsistent between channels.
Speaker AMore than seven in ten are exploring AI tools to find better deals, and one in three are actively using them for deal seeking.
Speaker AThe message there is Consumers are not asking for more promotions.
Speaker AThey are asking for relevant, personalized and consistent ones.
Speaker AThat's where we'll leave it today.
Speaker ATechnology, consolidation, housing and smarter promotions are all shaping the year ahead.
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