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Hi.

Well, hello.

Hello listeners.

Welcome to Review That Review.

We are the podcast dedicated to reviewing.

Reviews!

We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces, we

That's Chelsey Donn!

And that's Trey Gerrald.

And together we are:

the Review Queens.

And if you want to support the show while getting bonus and exclusive

How in the world is your first week , of the new year goin, diva?

Oh my goodness.

I gotta say, you know, when you have those weeks, when it's like, you just feel behind, already

That's what I feel like.

I feel like I'm just like running out of time.

Like what's happening like times starting and concluding all at once!

New year.

I don't know.

It just feels like there's a lot in my brain that I need to account for.

Feeling a little overwhelmed, but you know, getting through it, how's your week going?

It's interesting.

Maybe there's something in the air because I had to make a, um, an

the location is literally a block from our house, but they have a 24 hour

So I like made an appointment.

Accidentally for the one that's half an hour away.

And then I like tried to change it.

You can't change it online.

So then you have to call and then no one answered.

So then someone finally called me back and they were like, we can't make appointments

And I was like, no, no, no, go ahead and cancel it.

So then I had to like call the actual location.

That's a block from my house and they're going to see him tomorrow morning.

So at like-

and that's just one item on the to-do list.

It turns into like half the day and exactly Trey that's exactly what I'm feeling is like each item

And like I got an email multiple times.

It's like this appointment is coming up.

But then there's no like link to like click and be done.

So I thought that was already complicated.

And then they're like, oh, we can't even like help you call this other number anyway.

It's totally fine.

This is all feeling like very complainy.

You know, I think we're launching in, although I have

no, I have one as well, but I'm just saying we're really, we usually do that, like

Like sometimes it's a kvetcher day.

Well, let me, you just teed me up because Chelsey, is there

Lodge A Complaint?

about?

Yeah, there is Trey.

So this complaint It's just like, it seems very obvious, like so obvious that it was

So, you know, when someone says to you like, oh Trey, you look tired.

Oh, God,

Mmm-hmmm.

Why are we still doing that?

Like, it's become such a part of pop culture of everything that we all know what it means.

When you tell someone they look tired, we know that you're telling

And I just think we need to put an end to this once.

And for, I'm not going to say the person that asked me if I was tired today because it's

However, I think there's better ways of addressing this concern.

why can't you say, Hey, what's going on?

Or, you know, it seems like maybe you have a lot on your plate or, you know,

How are you feeling with life?

I don't know.

There's like other ways of getting to the core of the issue if you are in fact concerned about

So I'm going to complain about it, Trey.

Yes.

I have encountered that as well.

It isn't a question.

Are you feeling tired?

It's declaring that you appear a certain way.

So then how do you respond to, I actually have a very funny, well, okay.

This is making me think of eight different things, but before I forget this, I once was in Key West

So we're, kibbutzing in the pool talking whatever.

And he talks about his sister and he's Jewish and his sister's name was like, I who knows.

Anyway-

Yeah.

What I was saying was, oh, like usually Jews name

And so we repeat a lot of names and so, so I was just like, oh, that

And he said, okay.

And I thought it was like the most brilliant response because it's like,

Okay.

Okay.

I don't have to be a responsible for explaining it.

I don't have to be responsible for addressing anything that you just said.

It also was a little bit blunt and direct to be like, okay.

Anyway,

The person said it like in a way that was sort of feigning concern a little bit

Why does it have to be about the way that I look don't even feign concern?

Like if it's an older person, that's like, A'.

you look tired like that?

It's like, okay, like you're just older and like that's a semi generational thing.

So whatever you know?

Oh, okay.

Good complaint.

I hear you.

And it also is a complaint of mine.

Yes.

I agree.

I don't know how we haven't gotten there yet.

Right?

It doesn't.

It just seems like something we would have already talked about.

I could really use one of those calm commercials right now, you know?

Nice exhale.

So Trey, tell us it's time for you to have your exhale moment Lodge your complaint.

All right.

So this is piggybacking off of My Royal Highness last week.

And then I posed the question.

Wait, did I ever Lodge this as a complaint?

Because I do love confetti and I love glitter.

Yeah.

But I have a complaint about this trope slash trend that has emerged on the Broadway

Shoots off confetti cannons.

Sure.

I hate it.

And I don't want to get too inside baseball.

I also, I'm never going to be like a Broadway musical theater celebrity.

So I don't know why I'm concerned about speaking out of school, but I can directly attach

I'm just going to say it.

This is a Jerry Mitchell STI where confetti cannons, shoot out into the audience.

I think what I don't like about it is it feels cheap to me.

It feels like a cheap way to elicit joy from the audience at the very end of the show.

So that people are like, right as they're like getting ready to applaud the

And it's like, you end on a big bang because if you don't like the beginning,

So I collected a little list of musicals off the top of my head with a little, a

Okay.

Give me the list.

Okay.

Famously the end of Hairspray.

I was going to say Hairspray.

Yes.

Yeah, I get it.

SpongeBob.

Okay.

Sure.

It's a kid thing.

Shrek.

Okay.

Yeah.

It's kids.

Okay.

Sure.

Maybe Matilda, an adult musical based on a child's story.

That's a little too heavy for, I mean, whatever Spamalot, kind of makes sense.

Maybe Monty Python.

Sure.

Maybe Priscilla at that kind of makes sense.

It's like drag Queens-

I like Priscilla.

Kinky Boots.

Also Jerry Mitchell,

Yeah..

Kinky Boots has the same exact ending as La Cage.

All of a sudden, there's this big production number that doesn't resolve

And I love all of that.

Moulin Rouge.

Kind of makes sense.

The whole point is it's a spectacle and Frozen, I think is the most appropriate

It makes sense.

So that makes sense.

Spiderman.

This is making me think of something else with this complaint that I think is really

Because this is eight shows a week of these confetti things going off.

How much waste is that?

That just seems like that's a lot of waste

Um, I wonder if there's a way to recycle it.

Like if they can like sweep it up?

No!

You can't recycle it.

No,

I don't know.

I mean, I think the streamers, cause a lot of them are streamers too

Like, I don't know how you recycle that.

I don't know.

But speaking of this, there was this play called The Humans.

there was a scene where the like sister character comes in and she's holding like a 12 pack of

And I still think about it to this day, how I

need toilet paper?

Like did they just have a million things of toilet paper, maybe every single show somebody

They donate, I don't know.

Or maybe they just have like a plastic wrap machine in the back, like, but that's

I can't tell you what happened in that scene.

Because you were distracted by that.

The whole time.

I will say I have been on the receiving end of that adrenaline,

There's all these Broadway shows that are doing this eight shows a week.

How much confetti is that that's too much confetti over.

Right.

But maybe it's already recycled paper.

That's who knows.

Honestly, I just want to bring it up because it's something that bothers

Now I know that when I saw hairspray and it was a phenomenon.

Yeah.

Yeah.

It w it felt new.

I don't know if it had been done before.

I don't know about when I don't know who created the confetti cannon and Broadway musicals,

If I'm going to see a Jerry Mitchell musical, there's going to be a

So it's like, that is my complaint.

It's like the predictability, the trope, the overuse, it's not special anymore.

It's predictable.

That's my complaint.

The people expect that confetti, so he's giving them the confetti and everyone's

So I hear you, we should do new things.

So the next revival of Les Miz, they better have a confetti cannon.

When everyone dies, shoot confetti.

That's new, honey!

That's new.

All right.

do you feel better?

All right.

I feel better.

I have, I feel like I have thoroughly taken the audience through my ying

I'm so glad.

You know, what's great about that.

Trey is like, you did your very own one and five.

You know of the same thing without even realizing it.

Alright, so let's okay.

Let's close the ledger book.

And why don't we jump into some online reviews queen?

As you guys know, we are your trusty Review!

Queens.

We each bring in a review from the internet that we feel needs to be inspected.

We read you the Review!.

We break it down and we rate the impact of the review on a scale from one to five crowns.

It's a very Regal process that we call

Assess That Kvetch

and Chelsey.

You are the first Review!

of 2022.

I am so honored.

Okay.

Let's do it.

Take it away.

RQ

Review That Review.

Okay.

I want to say that this Review!

was inspired by a conversation that I had with a friend about some like fake faux

Now, you know, this is a one-star review from Americangirl.com.

It is referencing the Truly Me doll, it's called and it's number 88, which

And we'll get into it in the Review!

that they'd like literally have a number for every that's associated

I thought they were called like Samantha.

No, they are, but I guess it's like, maybe that's just like the

So this is the 88th of the Truly Me doll collection because you know, people

I mean, it was popular when we were kids.

So now there's new generations of parents that are passing their American

And it's just like, this is a real thing.

Anyway, people have real opinions about this is the point.

This Review!

is a one-star review written by May1010.

The subject of the Review!

is.

Three bad wigs.

I can not wait.

Here we go.

My daughter wanted 88 for Christmas this year.

I saw that she was back ordered by a month.

So I went ahead and purchased the doll.

Both of my girls have a couple AG dolls and I saved my three from when I was little.

This would be the 11th doll.

So this doll shows up looking beautiful in the box.

Since I read some bad reviews about the hair thinning, I took her out to look her over.

I was shocked.

I called AG and they sent a replacement.

Same thing with the second doll!

Called again, and they sent a third, they all have the same problem.

IMO, American Girl should stop production on this doll until they get this wig fixed!

If you are a collector, probably not a big deal, but the moment you start to play with

My other daughter wanted the bright pink hair doll.

I ordered that One, and her wake is shiny beautiful, but on the thin side, and you can

I told my daughter the issues with 88.

So she's looking at the purple hair doll.

I ordered that one and she has a beautiful, thick and shiny wig.

The purple one was by far the best quality wig, like I said, 88 is beautiful

The pink hair is nice and thick, but the light blue and purple under

I hope they can get this wig, right, because I would love to get

I should also point out and like, maybe we can put a photo somewhere.

So this doll 88 has like three different color hair of hair.

It's like a light almost like platinum gray, blonde, and then blue and pink.

So it's like three different tones throughout the hair.

And you order based on the color of the hair, like you select that box?

No, I don't know why.

She's just, it's so funny.

Cause she's really just calling the other ones, like the purple wig ones.

And she's so specific about 88, but no, they all have names.

The only way that 88 comes is with this tri hair color.

Does that make sense?

Yes.

Cause I actually wrote, I literally wrote down 88 verses quote purple hair to doll

Not 88.

It would be like 87 or something?

Yes.

Purple hair doll would be like 76.

Yeah.

exactly,

well, so I just write that down because it seems like

May1010 does not have time.

No, she said eight May1010 is like AG, IMO, and 88.

Like, but then purple hair.

I just was very taken because I obviously it's easier to type AIG than to write

and a lot of them do like the inside people

that makes sense.

And may is clearly inside because there is the 11th doll.

Yeah.

Which I wrote down because American Girl Dolls are not cheap.

No, they're not.

This one's over.

This is $145.

This doll

and baby dolls are very expensive, but $150.

I know, but to May's credit, May1010 has three from their childhood.

So they last lifetimes, you know?

What I think is the most interesting about this is the patience of American Girl.

I mean, how many times.

Do we think that may called customer service about this issue and they were given three

I think may called customer service.

The first time they sent a second one called customer service.

The second time they sent a second, whatever, they, they had 3 dolls total

None of them were good.

Then I think they said, well, you know what, why don't we send you another doll then?

And I think that's where purple doll came from.

So I think purple doll was within the cost.

Of this first purchase.

Well, I think you just clarified because I don't think May1010

It wasn't suggested by the the daughter.

Yeah.

Maybe american Girl was like, you know what, if, if a nice one, if a nice, beautiful, thick,

And I also think that they said my other daughter wanted the bright pink hair doll.

And they ordered that one, one got the pink hair, the other one got 88 and pink

And 88 was like a real issue.

Don't you think?,

Yeah.

I think that's the narrative.

It feels pretty progressive to me.

I think of American Girl Doll as being like conservative dolls, but I love

Yeah.

I really think that they're going for a rebrand with, I think I don't really know

And then they branched out into more modern day.

And this is definitely, she's like a skater girl living in a skater world, whatever that song is.

Uh, she's just

a skater girl.

I actually almost clutched my pearls when May1010 at the beginning says that, you know,

It was like doll collection.

Oh, my goodness.

Like, and all the little, like zip twisty ties you have to do.

It's like, it's such a process getting the doll out that I just was shocked that, and

I would be so mad if my mom had unboxed my doll,

maybe she knows that her kid is one that like, would want

And I was like, well, let me get it out of the thing.

True.

Okay.

Good point.

But also like so much of like doll play is like brushing the hair, coming, putting

So, so there is a value check, I think, inside of this Review!

that I'm just very curious about production.

Why does the like fiber color, like why is there a discrepancy.

Uh, purple hair doll and pink hair doll versus the rainbow hair doll.

Like shouldn't, they all have the same density.

Like that is very,

yeah, it is very odd.

The only thing that I can think of why we're having a problem with this, and they will say,

Most of the other ones, they will say like, if the hair was bad, they'll actually update it.

And it'll say like new design or like updated version.

And then there'll be reviews where people will say, like got the new version.

And it's really great.

So sometimes it does seem like we have a lemon and American...

what?

And American Girls shifts and fix it.

Well, I do not like that.

Y Y Y is there ever a product that's released that needs to be updated?

Why is that a consistent thing in the American Girl Doll brand?

Why don't we get it right?

The first.

I'm paying $150.

Yes.

I hear you.

But here's the thing.

I think American Girl, funny, I did catch that.

I think American Girl actually comes off pretty good in this Review!

and this is why let's say American Girl does have some sort of manufacturer that they use.

They sometimes release a new doll and they get a lemon.

Should that happen when you're spending $150?

No, it shouldn't.

But listen, it happens.

I'm sure these are coming from like some factory somewhere, right?

At least, right.

At least they're willing to do something about it.

They sent this woman, at least three dolls.

They made it to the end of the day, her daughter had a doll that she was happy with.

Does she have 88?

No, but even in the end of this, Review!

may of saying, I hope that they do fix it because if they do, my daughter would love this doll.

And it seems like they have a history of when something happens.

it does seem like they have pivoted before.

So I think that that's, that's kind of cool.

I think that it's weird that this is a one star review based on all of the amazing customer

Right.

I do two things.

I appreciate you walking me through that rage because I was stuck at the problem rather

Sometimes someone will have a crappy product and then they don't do anything about it.

Correct.

Right.

And then as far as the ones that Review!, I think that May1010 is specifically

Right.

Which is interesting because we are deducing, and extrapolating, like how

Right.

But we know that May1010 has 11 dolls.

I mean, then they had an, their custody through more so they've had 14 dolls.

So like, obviously they're probably cool with American Girl doll.

And they're the one, I would say the one star is for pink, 88, so that it is valuable to me.

It's not my world.

I, my sister did have a Samantha doll and I was obsessed with that, but I was

Really good.

Excellent.

I mean, could definitely get like elementary school teacher vibes.

I dunno why.

I was going to say, I feel like I can see how may is like an arts and

Yeah.

I have to say that the Review!

was impactful and that, I, I think if I was, let's say my, my niece or something

I just noticed that the doll is like weirdly holding a wad of cash.

What seemed, which seems a little strange.

But anyway, yeah.

I just noticed that.

Um, but yeah, like I think if I read this Review!

and saw that the quality wasn't good.

There's no way I would buy it after this.

Unless then there were a bunch of people that said they updated it and it's better now.

Right?

Which begs the question.

I think we both think that May1010 is being truthful.

Yes.

It's that, it's that point at the beginning of.

Because of other reviews, I checked the scalp, which makes me think they've done

I agree.

I also think that they took extra effort.

I mean, and maybe it wasn't effort for them and it was just something I picked up on.

Cause I'm not a part of this world, but I do feel like there's this thing about people that write

She talks, this is a multi-generational thing.

So she really wants the people that are reading this Review!

to know listen, you're getting advice from somebody that, that has been around

And honestly, because I'm not in that culture, I appreciate

I think it helps their, um, credibility.

It's definitely not humorous because I think it's not funny to May.

Oh, no.

Especially when it comes to children, like if you're getting these

Yeah.

And especially with the two daughters.

Cause it sounds like she got both and one of them had a better experience than the other.

That's awkward.

I mean, all right.

I think I'm ready to crown or you,

I, yeah, I think so too.

Okay.

So Chelsey and I each have our own set of one to five crown cards and in an effort to

The Queens are Tabulating

Total Score.

Oh, interesting.

So I'm holding up three and a half crowns.

Trey is holding up four and a half crowns, trey, why four and a half crowns.

Honestly, I went on a journey with this review.

Emotionally as well, but at first I sort of thought that May was a Karen,

There is a very high standard to the brand and it's just not funny.

So to me, I took off half a crown because I do think that this, I mean, I'm never now

Yeah.

Oh, no.

Okay.

So, um, that reason I did four and a half crowns because the spelling is great.

I believe May1010 they've shown me their due diligence, their history with the brand.

They're an insider.

I'm not.

And you know, for that reason, I don't think, I don't think humor was warranted, but as you

All of that.

So yeah.

What about three and a half?

I, I concur with everything that you've said.

I think that may, as a good Samaritan, I think she's done her due diligence by this community.

The one place where I took off was I know that this was a review for 88.

However, I thought there could have been a little more self-awareness around what

Even if there was just a sentence that said, I want to give a good shout out to, you know,

That being said, like this Review!

is specifically for this doll.

I would've appreciated that.

I don't.

I think that that's maybe where the Karen impulse.

From because it was like, they sent me another one, they sent me another one, they

So that was where I took the extra crown off and three and a half for

And thanks for the advice.

We won't buy the doll.

Totally.

I hear that.

Oh my God.

It's so fun.

I love, I love the whole culture of American Girl Doll.

So what a joy to get this review.

It was fun.

Okay.

So let's take a quick break.

And when we come back, we'll get into my first Review!

of 2022.

Oh my God.

I can't wait.

Oo-Ooooo!.

Hold your crowns.

We'll be right back.

Chelsey Chelsey and I are so excited to share this exclusive

Now from the makers of BarkBox super chewer as a monthly subscription-based service

That is loaded with two tough toys, two meaty chews, and two full-sized bags of treats that are

Super chewer is offering listeners of Review That Review one extra month free when you use our link.

Superchewer.com/queen.

Sign up right now at superchewer.com/queen.

All right, Chelsey.

It is one star-

What?!

No, you have to do the sound.

Oh, right.

All right.

It is One-Star-Zinger time.

The very first of the new year.

So Chelsey let's get ready to take a quick spin on the Meryl-Go-Round.

Woo

'I.

Don't feel like an icon.

Most of the days, I feel like 'I can't!' that's with an,.

A'.

Okay, Trey and I have each picked a rotten scathing, pithy One-Star-Zinger and

Just like queen Meryl, who exceeds at everything.

It's true before the clock runs out.

All right.

Try your first.

Where's your One-Star-Zinger from?

I decided to go back to our core values here and I have a one-star

Love!

Yes, we haven't done that in awhile!

I know.

So this is, I just randomly looked up a university.

This is for a professor in the business department at university of Wisconsin, Madison,

Oh, I love that.

Oh my God.

Amazing.

So.

That's the zinger.

Okay.

You're strapped in to like one of our Review That Review mugs.

So high.

Yeah.

Or called, cause I still have iced coffee in mine, but anyway, that's what you're shopped into.

Are you ready?

So cold?

Yes, I'm ready.

Here we go.

Yay.

3,

2, 1, GO!

Superhero

clip on Todd's.

Disney.

Oh,

breaking news club

on Taz,

mellow drama,

televangelist

courtroom drama, clip

on ties,

adult film, clip on

That's all!

Trey!

I think that might be a personal best.

I don't know.

That seemed like that was a lot.

Let's see how you did.

Like I might actually be a show best.

Let's see,

well, there's only a three word.

Review!

SEVEN!

Wow!

Trey.

That's a great score.

Trey.

Thank you.

I appreciate that.

Okay.

Chelsey, my queen.

What is your One-Star-Zinger today?

I guess I just wanted to stay on theme.

So I am bringing a one-star review from Amazon for these, like, how do I describe them?

Like many school desks, chairs for a doll house.

They look like school desk chairs to me.

Anyway, this is a one-star review written by Christina B dash S, which I don't know.

I got funny with BS, Christina BS, a one-star review says not what I was loo.

[laughint] Spell loo.

L O O, so I think I just stopped writing the Review That christina was BS was

So not what I was Lu.

That's really funny.

All right.

Well today, you know what Chelsey are going to be strapped in on a

Oh, I'm like how clever I love that!

I love that, that you finished the word for Christina PS.

Alright, Chelsey, are you ready?

I am ready.

All right, here we go.

3, 2, 1,

Go!

Musical theater,

teen drama,

televangelist Lu slapstick,

mime soap, opera, Disney auctioneer TLC reality

show.

That's all!

Chelsey.

You got nine!

No, I didn't!

Yes.

What?!

Are you Kidding?!

1 2, 3, 6, 7, 8, 9.

Oh my God.

Must be the coffee.

Oh my goodness.

I'm so proud of you.

That is truly a record.

Yeah, that might be a show first.

That was fun.

Woo.

Woo.

I'm so amped up and ready for your review.

Trey!

Review That Review.

All right.

We're back from that rousing game break where I did a show first, and got nine on the

Trey.

Where is your Review!

from this week?

All right, everyone.

I need you to strap in because today I have a one star review from Yelp for Aldi.

Oh, the grocery store.

Yeah.

So I was going to see if he knew, okay, this is for an Aldi.

That's located in the Bronx and this is written by Rabelle T.

Spelled R a B E L L E T.

I love this.

Okay, here we go.

So this is Rabelle T.'s one star review on Yelp for Aldi.

This review is for Aldi number eight, at 3006 third avenue.

I went there to return an organic 2% milk recently, and the quote unquote

After she made a mistake dash, no biggie.

However, for someone being the quote unquote boss, he had no clue what he was doing

Definitely a retraining opportunity there.

There were only two lines open and they were getting longer and longer on a busy night.

In addition, he gave me a hard time for bringing back an empty carton.

When it says to bring back any parentheses stress, the any unused portion as part of the double

You see the reason I was bringing it back was because I was not completely

And when you do not like milk, what is usually the first thing you do?

Pour it out So it not being full should not have been made into a big deal.

Parentheses, not sure if it were because it was low, fat, badly refrigerated, or both.

As I have seen dairy products left out after customers decide not to purchase them dash, I

In parentheses.

However, this manager or quote unquote boss seemed to want to stress that

Was he trying to make me feel uncomfortable?

Embarrass me?

I was only taking up the company's policy, not his individual one.

He said he was doing it as a courtesy and did not have to dot dot dot.

Okay.

Gee, thanks for making me feel like a valued customer.

I shop there all the time and this is the second time that I had a less than savory interaction

The first time the manager acted like she did not know about the double back

You work for the company dot a dot, right?

My recommendation is retrain these individuals in policy transactions,

It is well needed at this location.

Don't try to make customers parentheses stressed, feel like criminals or feel uncomfortable, which

How about you worry about your ill trained workers, parentheses, including you, who don't

I usually have pleasant experiences at Aldi parentheses they're everywhere.

So it is unfortunate.

I had to have this one.

Frowny face.

Oh my God.

Wow.

I feel like there's so much to unpack.

The first thing that I'm getting off the bat is that this Review!

belongs on Trustpilot if ever there was a Review!

that I have heard.

That belonged on a different platform.

It was this one, a lot of this Review!

was actually directed to corporate.

In my opinion, corporate would need to be the one that would supersede

So if I'm writing this review on Yelp, who is it that I'm trying to attract by

When the person that is actually responsible for training at this

So if that is your problem, and you even know the number of the store, like this

Who knows?

Maybe they just saturated the market with this review, but like I thought

So that's one, two.

I think I don't like to diagnose people, but, but I have to go with my feelings when I have them.

There's a tremendous amount of.

Shame.

Uh, I feel like inside of Rabelle, they talked about being embarrassed in this situation.

They're going up to management for not the first time they've clearly done this before

And yet they were at the front of the line where they not, they were

Well, they say that the workers were the reason, but yes, they

We're both doing this thing that we feel like, you know,

And then we're also ashamed of what we're doing.

I don't know why I was feeling that where you feeling that.

Well, I think that they Rabelle really spells out that this new

How they were referred to the new boss by the new girl.

So it, it seems like they're trying to really spell out that there's

I feel like rebel really spells out that this boss was implying that they should be embarrassed,

So I did look this up because I don't personally shop at an Aldi, but Aldi does

And the fine print says, every item in our store is backed by our unbeatable

If for any reason, you are not 100% satisfied with the quality of any product, bring the

Yeah.

But what do you think about returning a milk carton?

I also looked up the friendly farms.

2% milk is $3 for a gallon, $3 and 89 cents.

Okay.

Was, is that the organic variety?

Because they were very quick to tell us that it was organic, which

I don't know.

I just, a lot of alarms are going off for me with Rabelle.

They seem to know this policy really well.

I don't know why I don't trust them.

Like, there's something about them.

I don't trust.

But.

They say it wrong.

It's not the double back guarantee.

It's the twice as nice, guarentee.

Right.

But like, they obviously know that they're getting the end result is that they're

So they're, they're going to be able to replace whatever the item is

This isn't the first time they've done it here.

Or here's what, like, again, conspiracy theory moment, but like they talk so many times

So it almost seems to me like they saw that and they were like, oh, they leave yogurt out.

That's evidence that I can use if a dairy product doesn't taste.

Right.

So the next time I come in here, I'm going to bring whatever's left

And just say that I spilled it out.

And then if they try to give me any trouble, I'm going to say, well, I've seen yogurt sitting out

You know?

Like they came armed with something about it.

Wasn't kosher.

Like it's not just like they were going back and saying, I'm sorry, there was

I actually poured it out before I even got here.

Cause I couldn't stand the smell, but like, like, can I please return this?

They're like going, they're demanding like double the money and that like something about it.

And meanwhile, the line is growing.

It's like, honey, it's $3.

Like what?

Like, why are you doing this?

Obviously a Karen, I'm sorry to say it.

Oh my god.

It's a Karen,

you know, Rabelle really true.

This is a true example of protesting too much because at the end of the day, the manager

So after all of that, I also love like the narrative of like, what's the first thing you

Of course.

Right.

But if you are going to return.

Like what didn't you stop?

Like, I feel like I would to be like, this is so sad.

Like

smell it, like how bad it is.

It's disgusting.

Like it, if the manager does anything, but say, oh my God, I'm so sorry.

That's gross.

Yeah.

I mean, it is just because even if, even if this is true, I understand feeling like you need to

And then I do understand to Rabelle's credit, like this is a corporate policy.

I was able to Google it and find it.

So the store manager doesn't need to tell me that they're doing me a favor

So I can bring this empty and you have to replace it and give me my $3 back.

Right?

Exactly.

So that's why that's a crazy policy, but that's Aldi's policy.

Exactly.

Yeah.

I mean, I know that they have that policy and I've never even used the policy.

You know what I mean?

And there are a lot of people that I'm sure don't, but Rabelle T sounds

Another thing that is like one of my favorite things ever in all of reviews, especially

No biggie.

No Rabelle, obviously it is a biggie, it was, it was.

So it was such a biggie that you felt like you, even though you got your money back and you held

It's a funny, it reminds me of the Ross dress for less Review!

because it is that thing about like, I'm about to obliterate you with a

I was easygoing.

It's just too much.

Also.

What about the accusations that they made about the boss?

Like, you know, making them out like they're criminal, how do we feel about.

I think it goes back to your original point.

It really does feel that rebel felt a certain kind of way that they were putting this energy on

Yeah.

I think it is personally.

But that is why this Review!

is very interesting to me because it's an awkward circumstance with this policy.

And at the end of the day, Rabelle got the refund and new milk.

So to me, just navigating the Review!.

If I was the manager, I think moving forward, I would make a little note

And then I would try to be able to address that if it seems like they're gonna,

If they keep returning milk,

it seems a little bit like there might be, might be abusing the policy.

But it is also a thing.

Like if Rabelle felt this way, why didn't, why wasn't that Rabelle's retort?

No, this isn't you doing me a favor.

This is the corporate policy, but thank you for feeling like you need to condescend.

Like this feels like maybe it's something that would happen to me where in the moment I'm

And then I'm like, so mad on the drive home that I'm just formulating this Review!, you

All right.

So I do want to talk about the spelling and grammar here because it's so lengthy.

They use so many parentheses.

They use so many quotes.

It's weird to me because they say that it's quote, unquote, empty.

The boss said that it's quote unquote empty, but Rabelle has already

So it is empty.

So why did you put empty in quotes?

they also made the point twice about the retraining.

Yes, they do tons of ellipses.

They spelled, but B U U U U U T they miss use the spelling of there at the end.

I mean, how do you feel about this?

Review!

do you think?

I just don't understand the complainant because they, they got what they wanted.

So

Exactly.

That's why I don't think that this Review!

has a lot of value in terms of why someone might be looking this up.

I guess maybe if you're like, okay.

Management, it seems like maybe the employees are weird.

They all go somewhere else.

I don't know, but like, it just doesn't seem like there's a lot of value it's it's not telling me.

Anything about this store.

It's just telling me about this one person's experience, trying to

I mean, the biggest value here to me was learning this return policy.

Exactly.

I mean, I think I could crown Rabelle.

How do you feel.

I can crown Rabelle.

Oh, geez.

Okay.

The Queens are Tabulating.

Total Score!

Half crown, half crown, unanimous decision with The Queens.

Tell me why.

Literally only for the reason that you gave and that I knew that I was going

That's the only value in this.

The grammar spelling was bad.

I think they're being truthful to their truth anyway, but yeah, I didn't think it was humorous.

Like it didn't, it didn't check any of the boxes for me, unfortunately, but I did

How about you trey,

honestly, because I really, again, went on a huge journey on this.

When I first read this, I was like, how hilarious that Someone's returning an empty milk carton.

But then when I realized that that's the policy and then reading through that huge Review!

where it's really just Rabelle discussing how they interpreted and felt in the moment.

And there is a place for these kinds of reviews under just trustpilot.com.

And we will be forever grateful.

I mean, I really love that.

I understand that distinction now, like here we are in episode 31 beforehand, I was like,

same.

And yeah.

And now I'm just like, if you want to write a novella to corporate, you take your swing on

Trey.

I mean, even though I know that we're like nagging on Rabelle and all this, I

down with you.

So thanks for bringing it in.

All right.

You know what?

I think that we've reached the most Regal portion of our show.

So Trey, who are you inducting today for

My Royal Highness

okay.

So this is something that I really thought about over the last month, but today

K yes,

Now, isn't wrapping paper so fun.

I love it.

Is it like disguises what, whatever you're about to get.

And then it's like so much part of the experience.

There's like common joke about kids being more into the wrapping and

Like there's a phase where almost every little tiny child goes through.

I just love wrapping paper.

I love the idea of, I see the shape of what I am about to receive,

I also love wrapping gifts.

I think there's something very like Zen and like, peaceful about making the paper fit and

So I thought I'm going to indoct wrapping paper because it is transactional.

And I think maybe it doesn't get a lot of attention.

And when something is not wrapped with.

You can't hide that.

So there is an art to wrapping and I just love wrapping paper.

So for that reason, even though we're in January, I am inducting

I love that.

Thank you.

All right, Chels, what about you?

Who are you in ducting today for your My Royal Highness?

Today, I'm going to, induct a group that I feel like, especially after today's Review!

I feel even more so, even though I did write this down before, but I'm going to say customer

I'm going to be honest and vulnerable.

And I'm going to say that I haven't always shown up as my best self when I get some of these

the reality is there's someone on the receiving end of that, that has to receive that attitude,

And there are customer service representatives that are really just the unsung heroes.

I think of the world, because some of these customer service people.

They really know how to put out a fire.

Like I've had people that I've spoken to, that I have shown up to that person, not a good person.

And by the end of the conversation, I'm like, you're right.

Life is beautiful.

They're like therapist.

They also help us with our problems.

They just don't get thanked enough.

I don't think so.

That's why I wanted to say thank you to everyone out there.

That's done customer service.

God bless you for receiving everything that you receive.

And if I ever been mean to you as a customer service person, because you were the 15th person

So thank you.

Thank you.

Thank you.

Thank you for doing what you do.

You're, My Royal Highness.

I mean, I'm surprised it's taken us this long, but that's like the must

Such a Hard job I can't even imagine.

I really concur.

Thank you to customer service for making a difference.

All right, queen.

So we did it here we are.

That is another round.

Our first spin in the new year on the R U a R Q Ferris wheel.

Thank you queens so much for joining us today.

If you like, what you heard, will you please do us a favor and tell a friend,

That was different from last year.

Like, I don't know, listening to this podcast.

And if you didn't like what you heard, tell an enemy.

We would love for you to join our mailing list, to stay up to date with the goings on, in our

And don't forget, we want to hear from you hit up our voicemail box.

Let us know how the new year's resolutions are going.

1-850-REVIEW-0.

You can also follow us if you'd like on all the socials at @theReviewQueens, I'm

And I am at @TreyGerrald that's Gerrald with a G with two RS.

Hee-Haw!

Become a member of the Royal Court by joining our Patreon at Patreon.com/ReviewThatReview

and remember, ignore the haters you're a queen

gender non specific Queen.

Of course.

Bye.

See you next week.

Bye everyone.

Woo!

Review that Review is an independent podcast.

Certain names have been redacted or changed to protect the guilty!

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by me!

With voiceover talents by Eva Kamensky.

Our cover art was designed by LogoVora and our theme song was written by Joe

Wooo!

I finished my coffee.

Woo-Hoo!