Eduardo:

This is a book I read long time back and I had to come

Eduardo:

back to catch up with my reading.

Eduardo:

It's close to 500 pages and I guess font size one and a half, right?

Eduardo:

So it's dense.

Eduardo:

It's actually very simple.

Eduardo:

I like one of the quotes he has somewhere there in the book that

Eduardo:

antifragile gains from disorder, right?

Eduardo:

For anyone that has read the Black Swan, then you can connect that immediately

Eduardo:

with the concept of the Black Swan.

Eduardo:

Then you just think on different qualities of Black Swans, the negative ones.

Eduardo:

That can really disrupt you and take you down and the positive ones

Eduardo:

that can really uplift you and give you the opportunities of your life.

Eduardo:

Knowing that it can be the same one that is just perceived differently,

Eduardo:

depending on where you are in the lake and being anti fragile is about not

Eduardo:

being exposed to the negative effects of them and at the same time being

Eduardo:

exposed to the positive effect of them.

Eduardo:

I like a table that he has in the prologue.

Eduardo:

I think for people that don't want to read the entire book, you could just read that

Eduardo:

table in the prologue and that's enough.

Eduardo:

You have an example around which he wants to develop his idea.

Eduardo:

What would be fragile, what would be robust and what would be anti fragile.

Eduardo:

We develop a lot of businesses and even our own personal

Eduardo:

strategies aiming to be robust.

Eduardo:

But most times remaining fragile.

Eduardo:

He tries to bring some of the ideas that he believes are behind being

Eduardo:

anti fragile, which are ideas that we have been discussing in this

Eduardo:

book club for quite some time now.

Eduardo:

Things like being open for ideas, curious, questioning Everything.

Eduardo:

Having a mindset of experimentation.

Eduardo:

It brought to my mind all that we have been discussing about portfolio careers.

Eduardo:

For example he installed this example several times through the book.

Eduardo:

A 9 to 5 job is giving you this false sense of security.

Eduardo:

And so many of us have actually experienced that.

Eduardo:

What is the contrary of that?

Eduardo:

What is an option to that?

Eduardo:

That is at the same time, natural and obvious so much as it's actually

Eduardo:

the first thing that you would do.

Eduardo:

I like how he compares the different professions and how they see it in

Eduardo:

this fragility scale.. I took it, if there are two concepts that I like to

Eduardo:

put together with, with the concept of anti fragility, is First has an

Eduardo:

arch enemy, in my opinion, reading the book, and that's naive interventionism.

Eduardo:

I love how he framed it as naive and how he explains what is not naive to him.

Eduardo:

So he's not trying to sell.

Eduardo:

We shouldn't do risk management.

Eduardo:

He's just saying, stop overdoing folks, stop or going the extra

Eduardo:

mile for whatever is in the median.

Eduardo:

Things are going to compensate themselves.

Eduardo:

And at the same time, what is the best ally for that?

Eduardo:

And that is exposure to positive risk to what we call opportunities.

Eduardo:

How do you look into your market, into your career, into your love

Eduardo:

life whatever it is, and think about it, about the possibilities

Eduardo:

for as little as they are, that are completely asymmetric in comparison

Eduardo:

with the results that you could get.

Eduardo:

All in all I find it a wonderful book if you have the guts to read it,

Eduardo:

and if you can overcome a little bit is a sense of himself like there's

Rob:

a lot of himself in it.

Rob:

Oh, yeah.

Eduardo:

From the 500 pages, like 450 are about himself.

Eduardo:

Then 30 about him accusing other people in 20.

Neil:

When I read the prologue, I was making notes quite a lot.

Neil:

I thought I'm really going to enjoy this.

Neil:

But actually, I found it quite high protein, quite hard to digest, and there

Neil:

was that sense of, how do you call it?

Neil:

It's almost self indulgent in the writing that I find hard to get through,

Neil:

to be honest, and the sort of balance between intellectual debate versus

Neil:

practical application for me, didn't quite tip into the more practical end

Neil:

of the spectrum where I'm particularly interested, so it was a hard read for me.

Neil:

That said, there were four things that, really leapt out and particularly early

Neil:

on in the prologue, but through the book.

Neil:

The book could have been a lot shorter and focused on those for me.

Neil:

I'll just give you the headlines if you like, and we can explore this in a bit.

Neil:

The sense that we ought to prioritize adaptability over predictability.

Neil:

Company called the adaptologist.

Neil:

So you may not be surprised to hear me say that, but that, that resonated with

Neil:

me quite a lot and just dealing with uncertainty, embracing small failures.

Neil:

So the need to experiment and learn through experience.

Neil:

That was a key thing that resonated with me.

Neil:

The sense that complex systems require you to understand through trial and error

Neil:

and not just being able to second guess.

Neil:

I like the idea of this sense of democratizing decision

Neil:

making versus centralizing.

Neil:

So pushing decisions to, frontline in particular, where people are seeing

Neil:

these activities every day, and better placed to make decisions around that.

Neil:

Lastly, volatility is information.

Neil:

So seeing actually how people are responding to that volatility is

Neil:

an opportunity to learn from it.

Neil:

Now I talk about that a lot in change management.

Neil:

Change resistance to me is a signal in the system.

Neil:

It's telling you to explore something so that you can improve your decision making.

Neil:

Again, it's related, to adaptability.

Neil:

Those were the sort of themes that ran through the book, not necessarily

Neil:

all explicit, but my takeaways.

Rob:

I hadn't read the book, but I knew the concept before and I thought

Rob:

the concept was probably enough.

Rob:

But it is definitely worth reading the book to, to flesh it out.

Rob:

The only other book of Taleb's I've read is the fooled by randomness.

Rob:

So I haven't read the black swans, but I have the idea of what black swan is.

Rob:

I knew this book is really the, culmination and it's got bits

Rob:

of all of the other books in it.

Rob:

When you look at the concept of anti fragility, which I'm actually

Rob:

questioning, is it a concept?

Rob:

Because can you frame something as a negative of fragility

Rob:

and say it's a concept?

Rob:

Because I think it should have a different word.

Rob:

I get his point about robust, but then antifragility is just the opposite of

Rob:

fragile and yes, that's not robust.

Rob:

What is the actual concept?

Rob:

so I like to look at immunity and I think he used that, that idea.

Rob:

And I think immunity is anti fragile in that we get vaccinated.

Rob:

So we get a small dose of a disease.

Rob:

We find a way of dealing with it and we become more resistant to that disease.

Eduardo:

May I interrupt you?

Eduardo:

I think that's where he didn't want to use immunity because he was not simply on

Eduardo:

being hormetic to whatever is happening around, but gaining from it, growing it.

Eduardo:

Yeah.

Eduardo:

And that's different than just immunity, huh?

Rob:

Maybe it's my, more my confusion on using that idea.

Rob:

It was the hormetic response where your body overcompensates, because of it.

Rob:

If we take a pill, our body's responding and becoming stronger.

Rob:

Then we're misattributing it to the intervention, which does correlate

Rob:

quite well with, Kahneman's.

Rob:

Idea, where we misunderstand data.

Rob:

I suppose it's more about the fitness side of it, that stressors make us stronger.

Rob:

Our body becomes stronger by the stress that we put it on ourselves.

Rob:

I liked Eduardo, you mentioned relationships.

Rob:

The way we connect is through when we have differences, we talk it

Rob:

through, we then connect and we know, understand each other more.

Rob:

I remember a story, I used it in my book, to illustrate that concept.

Rob:

About a butterfly is in a cocoon crystallizing.

Rob:

It's really struggling and someone's watching it and they

Rob:

think, oh, poor thing, it can't get out it's too tight a gap.

Rob:

They cut the thing so that and it comes out and it doesn't

Rob:

ever become a butterfly.

Rob:

It's because the struggle is what develops the strength, which is what

Rob:

develops it, the transformation.

Rob:

Often we're too quick as parents, as society, to intervene.

Rob:

When you look at the idea of black swans.

Rob:

These big events of volatility create change that define

Rob:

how our society unfolds.

Rob:

It makes us think that history is too short.

Rob:

We have what, 2000 years of history and there isn't probably long enough data that

Rob:

we haven't been open enough to, reflect on how we organize and manage our society.

Rob:

A great lesson that this book gives that there's a need in human nature

Rob:

for control and predictability.

Rob:

The more that we have that, or the more than reliant we are on that,

Rob:

the more, the more fragile we become.

Rob:

I really liked the part when he went more into the investment, which made

Rob:

perfect sense of minimal downside, maximal upside with the difference

Rob:

between convexity and concaveness.

Neil:

What I thought was quite a useful description was the sense of

Neil:

the parcel that's marked fragile.

Neil:

So you've got a parcel that's marked fragile.

Neil:

When you send that and you treat that carefully, it arrives in exactly the

Neil:

same condition you hope that you sent it.

Neil:

Of course it is fragile.

Neil:

So if it's thrown around and, damaged in some way it's

Neil:

worse off, but it never improves.

Neil:

It never gets better when it arrives.

Neil:

It just survives the same state.

Neil:

That was quite useful for me to get my head around the distinction

Neil:

between, something that is robust or resilient versus something that can

Neil:

actually grow and improve through fragility or uncertainty or complexity.

Neil:

I like this concept.

Neil:

Where I think it was harder for me in the book was to then draw

Neil:

the lessons around application.

Neil:

The sort of beyond the thing as I've described, what does that mean in

Neil:

terms of how we design our systems.

Neil:

What does it mean in terms of the skill sets that we actually

Neil:

need to build in organizations.

Neil:

There was some of that I thought was useful, but it lacked for me some

Neil:

practicality, where do you go to?

Neil:

From the fact you can't really predict the future.

Neil:

So that was the other point I was going to mention, Rob, actually.

Neil:

That, we can gather as much information as we like from past events, but how much

Neil:

does it really help us predict the future?

Neil:

And I think, I read the Black Swan, and my sort of sense, my key takeaway from that

Neil:

was we can't really what we can do is we can prepare to adapt and be adaptive and

Neil:

to make better decisions, that naivety point, recognizing we can't do that.

Neil:

So more data, I'm not sure helps in that sense, does it?

Neil:

That's a question.

Eduardo:

That, that's much of what he's saying, right?

Eduardo:

You cannot predict, and Until the moment that you're building because you're

Eduardo:

capable of predicting you are either introducing more fragility in the system

Eduardo:

or eventually you may get in it to be robust, but you're still not doing

Eduardo:

anything different than what everybody else is doing, which means that if

Eduardo:

the black swan is impacting everyone you were included in that everyone.

Eduardo:

That's not what you want.

Eduardo:

And I remember a post from some time ago where he was talking about long

Eduardo:

term and short term planning, strategic planning, how companies have this.

Eduardo:

Dichotomy in the sense that they have to provide immediate results for eager

Eduardo:

shareholders that want to get just their dividends from their investments,

Eduardo:

and at the same time keep the business running and in the industry and

Eduardo:

relevant for the many years to come.

Eduardo:

What I feel that the lab is trying to say with his book is,

Eduardo:

everybody has been looking too much on just one side of this coin.

Eduardo:

Yeah.

Eduardo:

So let's provide the results.

Eduardo:

Let's work on the next thing.

Eduardo:

Let's make sure that you gather all the data so you can create all your predicted

Eduardo:

models and do your forecasting so that your next quarters is running okay.

Eduardo:

But the moment we are hit by COVID then everything goes through the wall.

Eduardo:

I think he's also saying it's going to happen more often.

Rob:

Because there's more volatility.

Rob:

I think.

Rob:

Kahneman talks a lot about how futile forecasting is, and how we like to

Rob:

fool ourselves that it's effective.

Rob:

And I think that's the lesson that we can learn from history is that

Rob:

data is filtered through our biases.

Rob:

I remember growing up in the Thatcher years.

Rob:

And I remember them talking about this time we've got rid of inflation.

Rob:

We're managing the economy.

Rob:

I was a teenager.

Rob:

I heard this without having much interest.

Rob:

And then there was a big crash.

Rob:

It was the massive crash, 87.

Rob:

It sparked my interest.

Rob:

And I read about a whole cycles of booms and busts.

Rob:

It was predictable, in the cycle that it happened.

Rob:

and I continued hearing in the nineties and different governments

Rob:

saying we've managed this now.

Rob:

I thought I've seen about two or three cycles of this.

Rob:

How can they be so blind?

Rob:

I'd read a book about booms and bustles of the Dutch tulip and

Rob:

how people believe in something.

Rob:

It's a different thing every time, but people still do the same thing.

Rob:

In that sense, there's a predictability that we're going to get it wrong.

Rob:

Yet we like to think and politicians like to tell us that they're

Rob:

solving everything, Trump's making lots of changes now.

Rob:

And he's Oh, this is the problem.

Rob:

Part of the problem is that we're too much ideological.

Rob:

Politically we're run on ideology and we're either Trump or we're either this.

Rob:

Why can't we just be for all of us?

Rob:

And I know there's different opinions, but why can't we look

Rob:

without the ideological bias?

Rob:

And I think that is the great message of this is that our ideology is immediately

Rob:

fragile and that works in organizations, countries and for us personally.

Eduardo:

Rob I read this book again many years ago, and I remember because

Eduardo:

I was working in the industry that he was hitting very hard the pharma

Eduardo:

industry every few pages and, that's how these people are getting rich.

Eduardo:

That's how they have used the system and this and that.

Eduardo:

And it sounded to me a little ideological or political, back then, but I decided

Eduardo:

to give the guy the benefit of the doubt and just continue to connect and then

Eduardo:

it came forward and I got really curious when the whole vaccine thing came up

Eduardo:

to understand what was his position.

Eduardo:

For that, and I would invite you guys to watch some of the YouTube videos that he

Eduardo:

has on that, because they are really good.

Eduardo:

He goes completely mathematical, rolls away all his beliefs that Pharma is

Eduardo:

evil and is trying to make a profit and this and that, and he looks into the

Eduardo:

problem, and he tries to extrapolate what's going to happen next, and then

Eduardo:

what is the best course of action, and then he's rather in favor.

Eduardo:

Of the vaccination and again, not making any kind of statement here

Eduardo:

is good or bad, but just that he demonstrates to his own life that he's

Eduardo:

intellectually open to challenge himself to see what is the problem at hand,

Eduardo:

not to be detained, but by his own biases and then work that problem out.

Eduardo:

And I find that this is what he's trying to teach or share

Eduardo:

with us through this book.

Neil:

There's a couple of things that kept coming back to my mind in reading

Neil:

it, and actually Rob, what you were just describing brought that home again.

Neil:

I think there's something for me about when we look to leaders, Or when leaders

Neil:

think about their own roles, actually, is that image of a leader right?

Neil:

Because we look to leaders for the answers, we look to leaders for

Neil:

the direction, to set the sort of plan in place that we can follow.

Neil:

And of course that's not at all realistic in this sort of complex world.

Neil:

And part of that is about what leaders feel they should do and

Neil:

perhaps some ego associated with that.

Neil:

But I think part of it is what our expectation is of them.

Neil:

And I think we could apply the same thinking to government.

Neil:

What do we want government to do?

Neil:

Is that really actually realistic?

Neil:

And so you get these policies and these, announcements and statements that probably

Neil:

are just there to comfort us, to make us feel better that somebody's Got a grip.

Neil:

The reality is that just isn't the case.

Neil:

The naivety point.

Neil:

The other aspect I think is this sense of linear thinking.

Neil:

If we only did this, then that, and I think that it just completely

Neil:

misunderstands how complex systems work.

Neil:

So the, if it wasn't for our DEI policies, maybe this wouldn't have happened.

Neil:

I just find that kind of linear thinking extraordinary in the world that we have.

Neil:

The more we think in those linear approaches, the

Neil:

more naive we are, I think.

Eduardo:

I feel it comes back to diversity, right?

Eduardo:

Because as a single human being we are going to be limited.

Eduardo:

I love that he gives the example of Switzerland or at points he's a little

Eduardo:

less, nice to, to the country, but he says that it's one of the most

Eduardo:

anti fragile states in the world.

Eduardo:

And I live here.

Eduardo:

I can tell you that much of what he's saying in the book is really true.

Eduardo:

You would ask around people and they don't even know the names of

Eduardo:

the president here because it even doesn't really work exactly that way.

Eduardo:

It's rather a very small central system that is supported by

Eduardo:

a very large communal system.

Eduardo:

That makes it Anti fragile, more than resilient.

Eduardo:

And when you look at other systems for example I like the idea from Trump of

Eduardo:

reducing the size of the government.

Eduardo:

That is the same idea of Milei, for example, in Argentina.

Eduardo:

That's very good.

Eduardo:

But he does that at the same time that he tries to centralize

Eduardo:

all decision within himself.

Eduardo:

Which then, achieves the exact opposite effect of what he was

Eduardo:

trying to do in the first place.

Eduardo:

I think that's where we can learn.

Eduardo:

That's where, to the practical aspect of it, maybe that's the key message.

Eduardo:

These are the kind of systems we want to build.

Neil:

That was really interesting, wasn't it, that section?

Neil:

I was thinking about, There is, there's a, actually, there's a pharma company, and I

Neil:

forget now, the name of the company that, that operates in a kind of teal, no, it's

Neil:

not pharma, it's health care that operates in this sort of decentralized approach.

Neil:

Quite a big health care company that just, defers all decision

Neil:

making to the local community.

Neil:

The people that are going to visit.

Neil:

The people in need are best placed to make decisions about what

Neil:

they should do at any one time.

Neil:

And I got that sense through the, at a country level where decentralised

Neil:

decision making through, communities rather than a central government.

Neil:

I thought it was really interesting.

Rob:

just on that, I've had some experience with the NHS

Rob:

of, with elderly parents.

Rob:

For example, recently my dad had a UTI infection.

Rob:

So all he needed was antibiotics.

Rob:

So I tried to go through to the GPs, but the GPs were closed until Monday because

Rob:

they have a thing where you put on a form and once they, as soon as enough

Rob:

people have put that in, you can't.

Rob:

It was a Friday morning.

Rob:

So I've been through that.

Rob:

Then I had to go to 111, which is like you can get solutions for non emergencies.

Rob:

So I went through that spoke for about 20 minutes, 20 minutes to someone on

Rob:

there, who then put me through to or said someone else would call and about

Rob:

three hours later, someone else called.

Rob:

I went through about another half hour conversation with them.

Rob:

Then they said, okay, we'll see if your GP has a slot.

Rob:

And then they called back and said, your GP has a slot.

Rob:

They will call.

Rob:

so about two hours later someone from the GP's called.

Rob:

I had about a 10 minute conversation going over it.

Rob:

Then said, okay we'll get a doctor out.

Rob:

And then half six, like their last call towards their last call

Rob:

of the day, the doctor came out.

Rob:

And then he called and spoke to his colleague back at the GP's to write

Rob:

out a prescription, which was about another 10 minutes going through.

Rob:

And this was all for what needed five minutes.

Rob:

NHS here is, I don't know what it's like in Switzerland, but here it's

Rob:

under resourced, it's hard to get appointments and things like that.

Rob:

They wasted all that time because there's so many layers of rules

Rob:

that there's no flexibility.

Rob:

I've been in a hospital.

Rob:

Where again, we've had to wait eight hours where they keep coming and

Rob:

give him blood pressure things where it's not needed where I know what

Rob:

he needs because it's predictable.

Rob:

He's been for so many times before and it's 15 minutes with a specialist and

Rob:

eventually after six to eight hours, they then get a specialist down because

Rob:

there's literally no one you can talk to.

Rob:

There is no one that is allowed to take any responsibility.

Rob:

And that is the definition of fragile.

Rob:

The more bureaucratic organizations get, they make these rules that

Rob:

make sense in one scenario, but they don't make sense in another scenario.

Rob:

And no one can change them.

Rob:

And so we waste resources and that's where we become fragile

Rob:

to things like a COVID pandemic.

Eduardo:

And then you lost complete sense of the outcome

Eduardo:

that you're aiming for, right?

Eduardo:

Because the right mind would be to help your dad.

Eduardo:

That's why they're there.

Eduardo:

the managing of resources is a side business that is part of it.

Eduardo:

Something that you have to do to make sure that it's reasonable for

Eduardo:

everyone and accessible to everyone.

Eduardo:

But that's not the goal.

Eduardo:

That's not the outcome that you're aiming for.

Neil:

I've always thought that in terms of the data protection, which of course is

Neil:

important in particularly in healthcare.

Neil:

but when it becomes an obstacle to effective treatment, you really,

Neil:

you've really got to question whether there are better solutions.

Neil:

So there was a thing, not emailing, for example, on which you understand

Neil:

at one level, but actually a better solution might be to find ways in

Neil:

which you can encrypt data that makes it secure as opposed to not emailing

Neil:

and therefore losing a lot of the data that needs to pass around the

Neil:

different organizations or people.

Neil:

You create problems by fixing the wrong things sometimes, or

Neil:

losing sight of the outcome.

Eduardo:

Yeah.

Eduardo:

You try to control so much.

Eduardo:

Yeah.

Eduardo:

And it's a little bit like that, right?

Eduardo:

You can put it inside the safe and with monitoring devices and stuff like that.

Eduardo:

And still whoever is really intending to steal it is going

Eduardo:

to find a way to steal it.

Eduardo:

That happens the same with data.

Eduardo:

How many scandals there have been of data leaking here and there,

Eduardo:

despite all these protections and what good is it serving that we have

Eduardo:

all this data and we can connect it.

Eduardo:

For the good of mankind.

Eduardo:

Oh, but it would be abused.

Eduardo:

Yeah, and it will be abused no matter the devices and the controls.

Eduardo:

It's still going to be abused.

Eduardo:

Can we also take something positive out of it?

Eduardo:

Meanwhile, it's what he's saying about protecting or overprotecting

Eduardo:

on the contingent side of things.

Eduardo:

Minimizing, trying hard to minimize the negative effects and never

Eduardo:

looking into the opportunities with the same degree of intensity.

Rob:

Immigration is a hot topic in a lot of countries now Trump

Rob:

it's been here, and like Trump's issued a raft of tariffs, then

Rob:

there's retaliatory measures.

Rob:

I remember reading a number of different books of show the example of how,

Rob:

when you try to protect your country against tariffs or against immigration

Rob:

about how much it harms your own economy, and how a freer economy has

Rob:

in terms of immigration, you have more diversity, you have more people that,

Rob:

come in and bring different attributes.

Rob:

How it helps and strengthens the economy.

Rob:

And it seems that we're not learning the lesson, even though, when you look at

Rob:

Kahneman, when you look at Taleb, all of these books, all of these academics

Rob:

and professionals must know this.

Rob:

I guess that goes back to your point, Neil, that, I think the problem

Rob:

with politics is us as the voter.

Rob:

We want to believe, which again comes down in capitalism, people fall for

Rob:

scams because of their own greed, that we want things, we want to believe

Rob:

things are true when they're not.

Rob:

And we need to be accepting of paying more taxes and if we want more

Rob:

services, and until we do that, we're not going to have the politicians

Rob:

that we want or we can trust.

Neil:

Yeah, you see it a lot, don't you?

Neil:

When coffee prices start to escalate in the States, I just wonder whether

Neil:

people think it's such a great idea to have this, robust policy.

Neil:

The approach has been taken and what are the implications of Canada

Neil:

responding in the way they do into, is it a crude oil or something like that?

Neil:

To me, this comes to this sort of linear thinking in complex systems and in

Neil:

particular in the financial markets, just how unpredictable they really are.

Neil:

And yet we say, if we do this, then we get this result.

Neil:

It's back to that naivety point about whether you can really predict

Neil:

actually what the market response

Rob:

will be.

Rob:

Daniel Kahneman in his book was quite clear that fund managers

Rob:

aren't making any difference.

Rob:

And he said, why are you paying the bonus but the director or whoever

Rob:

he was just wouldn't take the point.

Rob:

and we can have data, but we filter it through our bias.

Rob:

That's the real issue.

Rob:

I suppose it all comes down to that.

Rob:

It's about ego.

Rob:

It's about bias.

Rob:

It's about our need to control and our, and it's separating

Rob:

logic from the emotion again.

Eduardo:

Rob, you get all this extremely intelligent CEOs out there.

Eduardo:

We are talking about people with the very best education that went through

Eduardo:

top five consulting firms here and there that got access to the most

Eduardo:

brilliant minds and to these books that we read and so many more, right?

Eduardo:

And then they come to the boardroom and they say they want to be data driven.

Eduardo:

And we should start collecting data.

Eduardo:

And now we have systems and this and that, and let's do it.

Eduardo:

And then you start in that journey and you start collecting data, but they

Eduardo:

decide that is a better strategy.

Eduardo:

That is a better alternative.

Eduardo:

Somebody told them that it would be wise to go left or right.

Eduardo:

Storytelling wins 100 percent of the time over data.

Rob:

And sometimes I think like the example of Mark Zuckerberg.

Rob:

Someone, allegedly brought him all the damage, that Facebook was doing.

Rob:

And he said, I never want to see this again.

Rob:

I never want to see anything like this again.

Rob:

and yeah, if it doesn't fit into your narrative it takes a very brave

Rob:

CEO to, to walk away, or to say, we need to scale back or something.

Eduardo:

You want to be data driven as long as the data

Eduardo:

support in your point of view.

Neil:

When we look at DeepSeek over the last few weeks, it's an

Neil:

absolutely fascinating case study into this whole fragility thing

Neil:

for me and the unpredictability.

Neil:

So DeepSeek, obviously the Chinese, large language model in about 10 days

Neil:

or two weeks or something, there was 1.

Neil:

6 million downloads.

Neil:

Share prices in, NVIDIA just plummeted with this sort of idea that there's

Neil:

a way of being able to build these things that's really cheap and easy.

Neil:

And of course, the market responds to this idea that there's a

Neil:

completely new solution on the streets that's coming out of China.

Neil:

Everyone rushes to get it.

Neil:

It becomes the highest downloaded app on, the app store in no time at all.

Neil:

And in the space of what is it a week or two weeks, we start to say hang on a

Neil:

minute, what's happening with our data?

Neil:

Is this really secure?

Neil:

I'm not sure.

Neil:

Oh, actually these privacy statements.

Neil:

Then european countries starting to ban because it's contrary

Neil:

to EU, AI act and so on.

Neil:

And all of a sudden this gets exposed in terms of, is it really safe and

Neil:

do we really want to be using it?

Neil:

This is in the space of three weeks.

Neil:

We've gone from new kid on the block with shares absolutely plummeting to people

Neil:

saying, yeah, we're not going to allow that the use of that app in our country.

Neil:

Who could have predicted this on the 9th of January, the day before it launched?

Eduardo:

And then the extensions of it, right?

Eduardo:

If they could do that, what else is that they can do that we still don't know?

Rob:

Yeah.

Rob:

One other area that I think is really interesting and maybe it might be

Rob:

worth playing around with to, to think, to dimensionalize it with more

Rob:

experience to make it more practical.

Rob:

Is that the difference between the, what was it, the minimal

Rob:

downside, maximal upside.

Rob:

So when you think of investing, that's really been the model, isn't it?

Rob:

Value investing that you only buy for what the raw materials and the

Rob:

assets of the business are worth.

Rob:

Never overpay for that.

Rob:

And then everything from there is upside.

Rob:

I'm wondering for organizations, maybe for their tech use, maybe

Rob:

for teams, or whatever else they do, how can we dimensionalize that?

Rob:

How can we use that principle?

Eduardo:

I'm just thinking here as it comes back to relationships Rob,

Eduardo:

it's like when we were single, right?

Eduardo:

And then you go to the bar and then that is this pretty lady on the next table and

Eduardo:

hell, you just go and try to talk to her.

Eduardo:

Maybe you're going to get a no.

Eduardo:

That's okay.

Eduardo:

You can tolerate that, but maybe you're going to get a yes.

Eduardo:

That's big stuff.

Eduardo:

It changes then when you're married you're going to the same bar And that

Eduardo:

is another pretty lady on the table next to you, but you're not going to

Eduardo:

talk to her not anymore Because now the downside can be really bad not a

Eduardo:

very good idea and the upside is not really better than whatever you got.

Rob:

I hadn't thought of that but that's like in dating so often it's not

Rob:

asking and then in relationships and marriages, it's asking when you shouldn't.

Rob:

so yeah, that's a great example.

Neil:

There was something it may be a bit that I skipped through quite

Neil:

quickly, struggling to get through the book, but This sort of concept

Neil:

of if you're going to play it safe.

Neil:

Don't operate in the middle ground.

Neil:

If you're going to take a risk, take a big risk and then hedge your bets.

Neil:

So you've got a number of big risks and some safety mechanisms in place, but

Neil:

you're not playing the middle ground.

Neil:

You're not hedging your bets, neither fish nor fowl in a sense of safety and risk.

Neil:

That sort of resonates, I got a sense that you can win big on some

Neil:

risks, you can lose out on some risks, but actually if you cater

Neil:

for that in your approach, you're probably more likely to win overall.

Rob:

I'm not sure if it's in the book or if I saw it somewhere else.

Rob:

It's like the hedge fund that has 80 percent in stable and 20 percent

Rob:

in speculative because they can make the money speculative and

Rob:

then they haven't lost the capital.

Eduardo:

I think this is partially what many companies got wrong when

Eduardo:

they start hearing about creativity and innovation, and they decided

Eduardo:

that they wanted to invest on that.

Eduardo:

They wanted to bank on that because then they started making this a big corporate

Eduardo:

thing that you had to have everywhere.

Eduardo:

And then it brought everybody to the middle, right?

Eduardo:

Because then everybody's doing it, but not really doing it.

Eduardo:

So where does that fit, which is different from what some more

Eduardo:

innovative companies do that is to have a serious focused investment.

Eduardo:

On the 10%, 15 percent that are supposed to blow up the market and

Eduardo:

create the new trends and all of that.

Eduardo:

So instead of trying to spread creativity and innovation

Eduardo:

throughout the entire company.

Eduardo:

Why wouldn't you make sure that the robust side of the business is robust?

Eduardo:

And that you're making a conscious investment on what

Eduardo:

is supposed to be disrupted.

Eduardo:

And then granted that innovation can come from everywhere.

Eduardo:

And maybe you're trying to be open for serendipity, but you try so hard that it

Eduardo:

just brings everything to the mean again.

Rob:

It's important to keep, like you say, about 80 percent to robust so

Rob:

that you're able to cope with random events, but at the same time, you're not

Rob:

gambling the whole house on speculation.

Rob:

but you're responding in a way that you're able to capitalize on gains and changes.

Eduardo:

Name of the house, Rob.

Eduardo:

I'm not a big fan of him, but that's a little bit what Musk

Eduardo:

did with his SpaceX business.

Eduardo:

But then you see how disproportional it is, what he's trying to achieve, right?

Eduardo:

So I would say if you are to put in your own house.

Eduardo:

Then make it for something really big.

Eduardo:

Don't risk everything just to get another house, just like the one you have.

Rob:

When you were on that scale, yeah, it is everything like, Musk and Bezos

Rob:

with Amazon it's all or nothing, isn't it?

Rob:

That's how you get the win like that, isn't it?

Neil:

One of the things that struck me about SpaceX in particular was

Neil:

their willingness to learn as well.

Neil:

When they're doing launches that fail and all the press is

Neil:

saying, oh, it hasn't worked.

Neil:

They're really excited because it's like, this is data we can

Neil:

learn from to improve next time.

Neil:

Culturally, that's just a great attitude and comes back to, the anti

Neil:

fragile thing, doesn't it really?

Rob:

On one level, it's a simple concept.

Rob:

I can see it in financial markets, those kinds of things.

Rob:

I struggle to think of a physical example Because like I heard an

Rob:

example of, a phone is fragile because you drop it and break it.

Rob:

The anti fragile phone would be one that we, you would drop and

Rob:

it would multiply or it would have other features and physical things

Rob:

don't actually have that delay.

Rob:

One of the criticisms is that it's not universal.

Rob:

So it's an idea that applies.

Rob:

in some places or it's difficult for us to get our head around, for me

Rob:

anyway, the places where it does apply.

Rob:

But I think the idea of the minimal risk, maximum leverage is something that

Rob:

we can take in our personal decisions.

Rob:

And awareness, but I'm not sure if you can fit can see more

Rob:

universality to it or applications.

Eduardo:

he used the example on body building to the book, right?

Eduardo:

That's an example of anti fragility.

Eduardo:

When you think about it, yeah that's how it works.

Eduardo:

You're actually breaking fibers in order for them to grow stronger.

Neil:

There was also something about the wider ecosystem.

Neil:

The thing I think about with that Rob is when you're thinking systemically.

Neil:

One of the things you're doing through these feedback mechanisms is looking

Neil:

for areas that you can intervene.

Neil:

That's gonna be easy, but have the biggest effect.

Neil:

That sense of thinking about it in terms of almost like a living

Neil:

system, because I think he gave the example of evolution, didn't he?

Neil:

Death needs to occur in some areas in order for the wider population to survive.

Neil:

A sort of sense that survival of the fittest thing.

Neil:

Actually means that's the death of the unfit and through that process,

Neil:

actually what you're doing through that systemic ecosystem thing is your,

Neil:

it's defaulting to that evolution through fitness, where actually in

Neil:

that system, there's also depth, isn't

Eduardo:

there?

Eduardo:

Let me go back to your example, Rob, because Neil just inspired me here.

Eduardo:

To your point, you dropped.

Eduardo:

Mobile phone and then it breaks and that helps you to come up with a new version

Eduardo:

of it that won't break next time it falls.

Eduardo:

You buy a case.

Eduardo:

You buy a case.

Eduardo:

It's not the same entity because it's debatable whenever we are the same

Eduardo:

entity that we were a minute ago anyways.

Eduardo:

But that's how the development happened.

Eduardo:

That's how it grew.

Eduardo:

There

Rob:

was one point I, which was interesting.

Rob:

I listened to his Google talk.

Rob:

Where there was some questions and there's one point someone raised that

Rob:

it's not that it actually makes it stronger, but, for example, in the

Rob:

example that you use, Neil, that when you filter out survival of the fittest.

Rob:

You haven't as an individual become stronger, but the

Rob:

mean has become stronger.

Rob:

The average.

Rob:

And so there's a little bit, that's a nuance of the detail.

Rob:

It's not that the thing actually becomes necessarily become stronger, but the

Rob:

average of them becomes stronger.

Rob:

Like he used the example of, I think it was hairdressing to loans or

Rob:

restaurants or something that as they filter out, the average becomes better.

Neil:

Yeah.

Neil:

The system improves.

Rob:

If we summarize, our takeaways, the bit I think about is the, which

Rob:

I've said a few times is the minimize your downside, maximize your upside.

Rob:

And I think that outlook is such a great.

Rob:

way of thinking and not to be blinded by things, but it's a good

Rob:

operating principle to work from.

Rob:

I think it's, a reminder not to over control.

Rob:

Nature and life is always unpredictable.

Rob:

We can never forecast.

Rob:

We can't predict, I see in social media now that we used to have a you

Rob:

might remember Neil, tomorrow's world.

Rob:

We used to have a program here that would talk about what life's

Rob:

going to be like 30 years ago.

Rob:

It was on when I was a child and we can look back and they go, people are going

Rob:

to be flying around and all of our ideas, we extrapolate what's here into the

Rob:

future.. The future never works like that.

Rob:

So it's a reminder to be humble and not try to control, I've always

Rob:

thought you want to surf life rather than try and control life.

Neil:

I think Eduardo's point in his opening statement around naivety

Neil:

that really resonates with me.

Neil:

It's that sense that, recognize what you can control and what you can't.

Neil:

And the things that you can control in this sense are around building

Neil:

capability that allows you to adapt and to learn from smaller experiments or

Neil:

the feedback of the system, if you like.

Neil:

And I think that flips our traditional thinking about leaders or politicians

Neil:

or everything else on its head and starts to drive this need to learn from,

Neil:

where things are happening across your system in a way that allows you to take

Neil:

that feedback, learn from it and adapt.

Neil:

The downside is that naivety of thinking you have some control or predictability

Neil:

about what, what happens in the future.

Neil:

So I think for me, that's a key point.

Eduardo:

I just echo you guys.

Eduardo:

Maybe the addition is that I believe diversity can solve many of these

Eduardo:

problems not diversity in any strict sense but a diversity of thought.

Eduardo:

overall decentralized collaborative systems rather than centralized,

Eduardo:

oversized systems that then are capable of focusing on what needs to be protected

Eduardo:

and what can be leveraged rather than just serving the purpose of any specific

Eduardo:

individual or group of individuals.

Rob:

it sounds like Switzerland has a great model of governing.

Eduardo:

I'm happy here and I've never been really happy with the government.

Rob:

That's a strong endorsement because, anywhere you go, you should talk to people

Rob:

and they'll moan about their leaders.

Rob:

you

Eduardo:

will find that here too.

Eduardo:

but I would say it's.

Eduardo:

It's way less than other places.

Eduardo:

I think in the end, as human beings, we like to moan about somebody else

Eduardo:

that's in charge anyways, because it's not our responsibility, but it's

Eduardo:

way different as an experience than living in us or living in Brazil.

Eduardo:

Okay.

Eduardo:

You guys are invited.

Eduardo:

Come by.