Rabiah (Host):

This is More Than Work, the podcast reminding you that your self worth

Rabiah (Host):

is made up of more than your job title.

Rabiah (Host):

Each week, I'll talk to a guest about how they discovered that for themselves.

Rabiah (Host):

You'll hear about what they did, what they're doing and who they are.

Rabiah (Host):

I'm your host, Rabiah.

Rabiah (Host):

I work in IT, perform standup comedy, write, volunteer, and of course podcast.

Rabiah (Host):

Thank you for listening.

Rabiah (Host):

Hey everyone, this episode's a quick one, actually it's about 30 minutes

Rabiah (Host):

long other than whatever I do right now, which could add time to it of course.

Rabiah (Host):

And I don't know if people know, but I do have the podcast on YouTube and

Rabiah (Host):

the very front, this part, is recorded with video so if you ever want to see

Rabiah (Host):

my facial expressions, you can do that.

Rabiah (Host):

Um, this episode's really fun.

Rabiah (Host):

I I've said many, many times that service is a really important part of my life

Rabiah (Host):

and it's something I want to do more of.

Rabiah (Host):

And it's why I'm in a grad certificate program right now.

Rabiah (Host):

And so this guest actually worked in government, worked in the

Rabiah (Host):

Obama administration for a little while as an intern and on a

Rabiah (Host):

fellowship, which is just so cool.

Rabiah (Host):

And I found out, uh, during the podcast that he had this initiative

Rabiah (Host):

around tech, which I didn't know.

Rabiah (Host):

Which just, I don't know.

Rabiah (Host):

It's, it's amazing.

Rabiah (Host):

And so I am just really excited about that and was really excited to, um, learn more

Rabiah (Host):

about what had been going on during that time, you know, during the administration.

Rabiah (Host):

And I'm looking up actually the name right now, Beth Noveck is

Rabiah (Host):

someone that was part of that.

Rabiah (Host):

And then she founded, um, another organization, The Gov Lab.

Rabiah (Host):

And so she's not who I'm interviewing but she comes up in this and I got

Rabiah (Host):

really excited learning about her.

Rabiah (Host):

So my guests founded a basically tech company that also has a social purpose.

Rabiah (Host):

I'm very intrigued by companies that do align themselves with a social purpose.

Rabiah (Host):

And I've talked to some people this season already and will

Rabiah (Host):

continue to, who are doing that.

Rabiah (Host):

This is the start of Earth Month, or this month is April.

Rabiah (Host):

So one reason I put this episode on this week is to kick our Earth Month

Rabiah (Host):

off because this company is doing things that will benefit the environment.

Rabiah (Host):

I'm trying really hard not to say everything about my guests and

Rabiah (Host):

what they do and their name and everything before we get into episode.

Rabiah (Host):

So I'm being a little bit vague here, but the reason this episode is now

Rabiah (Host):

is because of Earth month and I'll have a couple more guests that have

Rabiah (Host):

eco-friendly kind of ideas or themes with them as well throughout this month.

Rabiah (Host):

And, uh, thanks everyone who listened to the Women's History Month episodes.

Rabiah (Host):

That was really fun to be able to do some things around things.

Rabiah (Host):

If you have guests ideas, of course, let me know.

Rabiah (Host):

And I'd love to hear from you.

Rabiah (Host):

I'd also love to hear what people think.

Rabiah (Host):

I don't ever hear back really, except for a few friends but if

Rabiah (Host):

anyone who doesn't know me wants to reach out to me, that'd be amazing.

Rabiah (Host):

I'd love to hear from you.

Rabiah (Host):

This week, I mean, there's another thing to be mad about this.

Rabiah (Host):

Louis CK winning the Grammy.

Rabiah (Host):

I don't know.

Rabiah (Host):

I just, I think I can't talk too much about it on here just cause my podcast

Rabiah (Host):

doesn't really get into vulgarity and really everything about him is

Rabiah (Host):

just incredibly vulgar at this point.

Rabiah (Host):

And he's someone, I was a really big fan of and I still love some of his bits.

Rabiah (Host):

I still love some of his comedy, but I know that he talks in the special

Rabiah (Host):

he won for, as far as I understand, he talks about the assaults he did.

Rabiah (Host):

And I know some people don't think what he did was assault, but I don't

Rabiah (Host):

know, put yourself in that situation.

Rabiah (Host):

You wouldn't feel super great.

Rabiah (Host):

You would feel pretty much like you'd been insulted.

Rabiah (Host):

Um, well, I, it sounded like you said, insulted it'd be assaulted or insulted,

Rabiah (Host):

but anyway, I just think that, you know, as a woman who has been in situations

Rabiah (Host):

that are very scary before and as a female comic who's also been in situations,

Rabiah (Host):

they don't happen to us on the stage.

Rabiah (Host):

They don't happen to us in the view of everyone.

Rabiah (Host):

They happen in messages.

Rabiah (Host):

They happen in Zoom chats.

Rabiah (Host):

A few of us doing Zoom comedy had people say really interesting and wild things to

Rabiah (Host):

us that were pretty scary in Zoom chats.

Rabiah (Host):

They happen on Twitter in DMs and they happen on walks home.

Rabiah (Host):

And so I just, I don't know.

Rabiah (Host):

I just don't understand how everyone was so loud about Chris Rock.

Rabiah (Host):

And now they're so quiet about Louie CK.

Rabiah (Host):

And it just shows me that still there's a lot of work to be done.

Rabiah (Host):

That work won't be done on this episode of the podcast, but I just had to

Rabiah (Host):

say something because I don't have many platforms by which to speak.

Rabiah (Host):

And so I hope people don't mind this.

Rabiah (Host):

And I hope if you do, you skipped it, but listen to my guest.

Rabiah (Host):

Welcome to Earth Month.

Rabiah (Host):

Have a great week.

Rabiah (Host):

Everyone stay safe and stay healthy.

Rabiah (Host):

And here we go.

Rabiah (Host):

So you guys, this week, my guest is Manik Suri.

Rabiah (Host):

He's the founder and CEO of Therma, and we're going to learn what

Rabiah (Host):

Therma is and also how he got there.

Rabiah (Host):

So thanks for being a guest

Manik Suri:

Rabiah, it's great to be on.

Manik Suri:

Thanks for having me.

Rabiah (Host):

And where am I talking to you from, right now?

Manik Suri:

Yeah, I'm c alling in from sunny San Francisco which is

Manik Suri:

home for me and for our company.

Rabiah (Host):

Nice.

Rabiah (Host):

Nice.

Rabiah (Host):

And so it's sunny there today.

Manik Suri:

It is.

Manik Suri:

We joke, it's LA weather today.

Manik Suri:

It's one of those rare sunny days, but we're loving it uh after,

Manik Suri:

you know, a lot of fog and we'll take every sunny day we can get.

Rabiah (Host):

Yeah, I'm sure I'm in London, I've mentioned to you

Rabiah (Host):

and we had two days of sun this weekend and so I totally get.

Rabiah (Host):

it.

Manik Suri:

I spent a little bit of time in London.

Manik Suri:

I did a Master's in Cambridge and I remember, well.

Manik Suri:

Many things that I loved about it, one of the best years ever.

Manik Suri:

But, but the joke is always about the weather.

Rabiah (Host):

yeah.

Rabiah (Host):

Oh yeah.

Rabiah (Host):

And Cambridge is, I think even ranier than here.

Rabiah (Host):

So, yeah.

Rabiah (Host):

So let's actually, we can start there too.

Rabiah (Host):

Let's just talk about what you studied and where you went to school and kind of how

Rabiah (Host):

you started out cause you didn't start out in kind of the area that you're in now.

Manik Suri:

Absolutely.

Manik Suri:

You know, the life is a kind of a twisting and turning path.

Manik Suri:

The journey takes you in lots of directions that are hard to anticipate.

Manik Suri:

In college and grad school, I was studying political science

Manik Suri:

and international relations.

Manik Suri:

So I went to Harvard for undergrad and did a master's at Cambridge.

Manik Suri:

I studied government political science and undergrad, and then

Manik Suri:

international relations in m y master's program and ended up going

Manik Suri:

to law school thinking I was going to go into government and policy.

Manik Suri:

That was you know, that was the original plan.

Manik Suri:

And ended up now a kind of recovering attorney working in

Manik Suri:

tech, building climate solutions.

Rabiah (Host):

Yeah, And did you do any training in tech itself, like as

Rabiah (Host):

far as formal education or that was all more the policy kind of stuff?

Manik Suri:

Yeah, I had never trained in engineering or engineering sciences.

Manik Suri:

I, I studied political theory and finance is how I kind of started my career.

Manik Suri:

So I went from uh school to a big investment firm called DE Shaw where

Manik Suri:

I kind of learned finance on the job.

Manik Suri:

And then went back to law school, did a brief stint in government doing an

Manik Suri:

internship and then fellowship as a junior person on the economic policy

Manik Suri:

team in the first Obama administration.

Manik Suri:

And then ended up in tech.

Manik Suri:

I met someone who was a former lawyer, herself and the deputy CTO of the

Manik Suri:

U S and she had gone to Harvard 10 years before me and was working at the

Manik Suri:

intersection of tech, law, and government and convinced me that there were

Manik Suri:

opportunities to build tech for good.

Manik Suri:

And that's how I ended up moving into a the tech.

Rabiah (Host):

That's awesome.

Rabiah (Host):

And I, I like how you were able to identify what you kind of didn't

Rabiah (Host):

want to do, I guess, and just kind of find something that you did.

Rabiah (Host):

So when you go from the investment firm and then did you go into government

Rabiah (Host):

after that just thinking that that's kind of where you want it to be

Rabiah (Host):

ultimately, like when you're working for the Obama administration or did

Rabiah (Host):

you just kind of fall into that?

Rabiah (Host):

Like how does someone go into that kind of job?

Manik Suri:

Yeah, well, so I decided to go to law school

Manik Suri:

after deferring for many years.

Manik Suri:

I'd applied to law school while I was in college.

Manik Suri:

And I'd differed year after year because I'd gotten this this gig at DE Shaw and

Manik Suri:

I was enjoying myself and learning a lot.

Manik Suri:

But I decided to go back to law school because I really wanted to get

Manik Suri:

closer to policy and and politics.

Manik Suri:

And I applied for an internship while in law school, on the economic policy team

Manik Suri:

at the first Obama administration's NEC, and that's how I ended up getting the

Manik Suri:

opportunity was through an internship.

Manik Suri:

And then they extended it to a term time fellowship.

Manik Suri:

I got to work doing regulatory and economic policy.

Manik Suri:

And I almost went back to a, to a full-time role.

Manik Suri:

I had originally thought after law school, I would apply for a policy

Manik Suri:

job, but life had other plans.

Manik Suri:

I met his colleague Beth Noveck, in 2011 and she was writing and talking

Manik Suri:

about themes around civic technology, bringing data science and network

Manik Suri:

tools to, to bear on problems that affect all of us beyond what technology

Manik Suri:

was doing, which is largely around social life and commercial life.

Manik Suri:

And so she had this thesis that, Hey, we can build and deploy these

Manik Suri:

technologies for improving government and law, two of the largest and most

Manik Suri:

important sectors of the economy that are kind of still run like it's 1950.

Manik Suri:

So I got really inspired by her and said, Hey, that makes a lot of sense.

Manik Suri:

Why don't I join you Beth and we started a center together at NYU where

Manik Suri:

she teaches called The Governance Lab.

Manik Suri:

And I helped her get the center off the ground and then left to

Manik Suri:

start a company in the space.

Manik Suri:

And that's how I became a tech entrepreneur

Manik Suri:

. Rabiah (Host): Oh, amazing.

Manik Suri:

Yeah.

Manik Suri:

So that, that is really cool because I think even, I mean, if you just kind of

Manik Suri:

fast forward to the last year or so, and look at the role technology has played

Manik Suri:

in government, just most recently, I'd say that I'm aware of in the States

Manik Suri:

is the whole distribution of the COVID home test, the rapid home tests, right?

Manik Suri:

And how different that looked say then if you look at 10 or so years

Manik Suri:

before, I guess when people were trying to sign up for Obamacare, right?

Manik Suri:

And the site crashes and everything, and just like the technology difference in how

Manik Suri:

maybe the acumen of the government is now.

Manik Suri:

What have you seen change in the tech slash government

Manik Suri:

space along along those lines?

Manik Suri:

Yeah.

Manik Suri:

I mean, I think there's a lot to unpack and it's a space I spent a number of

Manik Suri:

years in so I care a lot about bringing better tools into the public sector and

Manik Suri:

helping folks in the public sector do more with, with modern technology stacks.

Manik Suri:

I think one of the challenges has historically been that

Manik Suri:

without the opportunity for massive growth and massive scale,

Manik Suri:

a lot of entrepreneurs, a lot of venture capital investors won't

Manik Suri:

consider deploying or building solutions for the public sector.

Manik Suri:

And without seeing that hockey stick potential they tend to focus

Manik Suri:

on problems where they can generate that kind of return or believe that

Manik Suri:

that kind of scale is possible.

Manik Suri:

I do think that's changing.

Manik Suri:

I think governments are getting more thoughtful about and

Manik Suri:

more effective at procurement.

Manik Suri:

Buying technology and deploying it at scale.

Manik Suri:

I think they're getting better at structuring the process of innovation

Manik Suri:

using a combination of public-private partnerships, offices, and teams dedicated

Manik Suri:

to bringing innovators into government to understand the problems and the

Manik Suri:

workflow so they can build better tools.

Manik Suri:

Those innovations and those improvements are making it easier to scale

Manik Suri:

technology in the public sector.

Manik Suri:

And I think that is making it more appealing for an entrepreneur or an

Manik Suri:

investor to think about investing in the space or spending time

Manik Suri:

building for the public sector?

Manik Suri:

Still a very challenging environment because government

Manik Suri:

is not a monolithic entity.

Manik Suri:

There's federal government, state governments, local and municipal entities.

Manik Suri:

And then of course you know, the ways in which technology gets built

Manik Suri:

and scaled across those different you know, types of government agencies,

Manik Suri:

it can be really challenging.

Manik Suri:

But I I'm very excited whenever I see a gov tech or civic

Manik Suri:

tech company get started.

Manik Suri:

And I have a lot of friends in that space so I think it's, it's definitely

Manik Suri:

moving in the right direction.

Rabiah (Host):

That's that's just really cool.

Rabiah (Host):

So can you talk a little bit about The Governance Lab that you guys

Rabiah (Host):

founded and kind of, was there any project that excited you most when

Rabiah (Host):

you were there or one of the first things you worked on thinking back?

Manik Suri:

Absolutely.

Manik Suri:

I mean, many things about The Gov Lab were inspiring and exciting.

Manik Suri:

Lots of really interesting problems and ways of thinking about those problems.

Manik Suri:

I think one of the early examples of a project that we got invited to

Manik Suri:

help with was the, the UN development program UNDP was helping the government

Manik Suri:

of, and the civil society in Libya,

Manik Suri:

rewrite their constitution and figure out ways to improve and make

Manik Suri:

the constitutional drafting and amending process more inclusive.

Manik Suri:

And so we were asked to help the the UNDP team design a crowd sourced constitutional

Manik Suri:

amendment drafting platform.

Manik Suri:

A way to generate inputs, notice and comment remarks, feedback

Manik Suri:

on various legislative changes.

Manik Suri:

Super interesting and super compelling problem.

Manik Suri:

One of those multifaceted political theory meets technology meets

Manik Suri:

inclusion and social transformation.

Manik Suri:

This was in the wake of the fall of the Gadaffi government as they

Manik Suri:

were trying to rebuild Libyan civil society and make it more responsive.

Manik Suri:

So that was that was an example of a project I found really intellectually

Manik Suri:

fascinating and, and gratifying.

Rabiah (Host):

That's great.

Rabiah (Host):

And yeah, you wouldn't even think about that rewriting constitution

Rabiah (Host):

could have a technology element with it.

Manik Suri:

That's where I think a lot of technology can be an enabling

Manik Suri:

force in these you know, many different areas of workflow that need help

Manik Suri:

or that need to be overhauled it.

Manik Suri:

Technology can kind of operate in the background and make things

Manik Suri:

more inclusive, more effective.

Rabiah (Host):

So.

Rabiah (Host):

now you're at Therma which is a company you co-founded.

Rabiah (Host):

How did you decide to go from public sector and service to private sector?

Manik Suri:

Yeah, it was very intentional.

Manik Suri:

I felt this kind of competing impulse between staying in the public

Manik Suri:

sector and working on policy and moving back into the private sector.

Manik Suri:

I think what what really inspired me to get started as an entrepreneur and

Manik Suri:

to really dive in was the possibility of combining building a company and

Manik Suri:

scaling solutions and products while also creating positive social value.

Manik Suri:

And I felt after working at The Gov Lab with Beth and her team, that it

Manik Suri:

would be very hard to scale technology products and technology solutions

Manik Suri:

in the public sector alone or in the nonprofit sector as we were in.

Manik Suri:

Without incentives, without the ability to create a lot of scale and impact.

Manik Suri:

It's very hard to recruit the best talent.

Manik Suri:

So we had to get engineers and designers and product leaders

Manik Suri:

to work on these problems.

Manik Suri:

And so we felt that if we could start a company and create.

Manik Suri:

The structure that would enable a scaling and high growth model, but

Manik Suri:

we can make sure that the products and solutions we built and worked on had a

Manik Suri:

pro-social element to them, and really had that impact that that was a way to,

Manik Suri:

to build, you know a organization that could scale, could attract the best

Manik Suri:

talent while also doing something good.

Manik Suri:

And so it was very intentional when we left The Gov Lab to start uh CoInspect.

Manik Suri:

CoInspect was the precursor to Therma and it was it is a product that's focused

Manik Suri:

on compliance and safety improvement.

Manik Suri:

We started CoInspect very intentionally as a for-profit solution to try

Manik Suri:

and improve broken workflow around regulation and compliance, you know,

Manik Suri:

public public sector and private sector workflows that we thought we

Manik Suri:

could build better technology for.

Manik Suri:

We happened to end up in the food supply chain, just because of the timing.

Manik Suri:

Chipotle had a food safety crisis and a bunch of restaurant businesses and food

Manik Suri:

manufacturers were looking for better tools around safety and compliance.

Manik Suri:

And so we started scaling CoInspect in the food supply chain between 2016 and 2019.

Manik Suri:

Got to about 5,000 locations using the tool and that's when

Manik Suri:

we discovered this even bigger opportunity around refrigeration.

Manik Suri:

And that's how Thermo was born and happy to go into that, you know,

Manik Suri:

you know, go deeper around that.

Rabiah (Host):

Yeah.

Rabiah (Host):

. So do you consider yourself, I've had people on who talk about conscious

Rabiah (Host):

capitalism, but I've learned that the definition of that was a little

Rabiah (Host):

bit different than it sounded.

Rabiah (Host):

So do you consider yourself in that realm or in a different kind of realm of

Rabiah (Host):

social responsibility with your company?

Manik Suri:

Yeah.

Manik Suri:

I mean, I I've never used the phrase conscious capitalism

Manik Suri:

though I do think we're trying to build a high-impact company and

Manik Suri:

a positive social impact company.

Manik Suri:

I've used the phrase and thought about the phrase, social

Manik Suri:

entrepreneurship, a lot more Rabiah.

Manik Suri:

And so I think that we're trying to build a for-profit business that has

Manik Suri:

a lot of scaling potential, but the goal is that the technology and the

Manik Suri:

products that we build need to and must have a positive social impact.

Manik Suri:

And I think the space we're in, which is sustainability.

Manik Suri:

And taking on the climate crisis by trying to improve efficiency in

Manik Suri:

the built environment, I think that has the potential to have

Manik Suri:

high social impact if it scales.

Manik Suri:

That's what I love about the space we work in.

Manik Suri:

I think it is one of those areas of the world where you can

Manik Suri:

improve profitability and advance sustainability at the same time.

Rabiah (Host):

Cool.

Rabiah (Host):

Yeah.

Rabiah (Host):

And so let's talk about what Therma does and how it's related

Rabiah (Host):

to the environmental impact.

Manik Suri:

Absolutely.

Manik Suri:

We're, we're very excited about the space we work in, which is refrigeration.

Manik Suri:

We're building a smart refrigeration platform or a clean cooling company,

Manik Suri:

trying to take a waste out of the refrigeration supply chain

Manik Suri:

or the cold chain as it's called.

Manik Suri:

Now, most people think about refrigeration.

Manik Suri:

They think, well, it's been around forever.

Manik Suri:

It works.

Manik Suri:

Why do I have to worry about it?

Manik Suri:

And it turns out that there's a lot of refrigeration in the world, but it's

Manik Suri:

actually very inefficient and has not just a lot of waste and, and, and spoilage

Manik Suri:

and, and over-consumption of resources, but also causes a lot of emmissions.

Manik Suri:

And that's really what we're trying to work on, which is using technology

Manik Suri:

in particular, IOT, sensors, data analytics, and a better workflow to

Manik Suri:

reduce food waste, energy waste, and refrigerant leakage, all three of

Manik Suri:

which are big drivers of warming.

Manik Suri:

And we're doing that in ways that try and improve the cold chain to help humans out.

Manik Suri:

Cold chain is important for humans because it provides access to fruits

Manik Suri:

and vegetables and proteins and dairy and more and more fresh and local

Manik Suri:

ingredients, but it also allows access to drugs and vaccines and blood and plasma.

Manik Suri:

And so we need a lot of refrigeration and it's growing because a lot of

Manik Suri:

the developing world wants more refrigeration, but we have to build

Manik Suri:

that and scale that in ways that don't cause the kind of emissions

Manik Suri:

that the current cold chain does.

Rabiah (Host):

Well, yeah, in speaking of the vaccines, I mean, we were still

Rabiah (Host):

in this COVID-19 pandemic and we learned a lot about vaccines and the fact that

Rabiah (Host):

like the mRNA ones, I think, have to be at cold, cold temperatures and have to be

Rabiah (Host):

really monitored or regulated and stuff.

Rabiah (Host):

And I've worked in pharmaceuticals before too, and there's a lot of different

Rabiah (Host):

products or drugs that need to be kept at different temperatures that

Rabiah (Host):

people probably aren't even aware of.

Rabiah (Host):

And so can you talk about maybe a workflow or something that could illustrate, how

Rabiah (Host):

Therma is playing a role in, in that?

Manik Suri:

Yeah, absolutely.

Manik Suri:

So our, our product and our platform consists of sensors that can be dropped

Manik Suri:

into and placed into refrigeration.

Manik Suri:

And these sensors are wireless and continuously sending signal around the

Manik Suri:

temperature and humidity inside the environment that allows us to reliably

Manik Suri:

ensure that the products are being kept within safe and high quality zones.

Manik Suri:

And so that's really the core offering, which is continuous monitoring, alert

Manik Suri:

and alarm platform that lets you ensure no product gets spoiled or wasted.

Manik Suri:

In addition to the sensors, we have a workflow app, a mobile application

Manik Suri:

that you can use to create and manage set points to ensure alarms

Manik Suri:

and alerts are set up correctly.

Manik Suri:

The right team members get notified at the right time and then a dashboard where

Manik Suri:

you can see reporting and ensure that all of your locations and all of your assets

Manik Suri:

are kept safe and track any issues from a compliance standpoint that might occur.

Manik Suri:

And so we, we have deployed this across you know, at this point I

Manik Suri:

think over a thousand customers.

Manik Suri:

So we're growing the business and, and have, you know, close to 10,000

Manik Suri:

sensors in the world doing a whole bunch of quality and safety improvement.

Manik Suri:

And we work across the supply chain primarily in food, but we do have

Manik Suri:

some deployments in healthcare.

Manik Suri:

So we have uh, customers, warehouses and distribution centers to supermarkets

Manik Suri:

and convenience stores, restaurants, cafeterias, hotels, amusement parks.

Manik Suri:

You name it.

Manik Suri:

There's there's perishable product everywhere.

Manik Suri:

And we, we often talk about how there are 90 million

Manik Suri:

refrigerators in the business world.

Manik Suri:

Not even counting the 1.4 billion in the residential world, just 90 million

Manik Suri:

business refrigerators, almost none of which are monitored today or optimized.

Manik Suri:

So we're working on that 90 million today.

Rabiah (Host):

That's amazing.

Rabiah (Host):

And did you guys develop both the hardware and the software, or how did you guys come

Rabiah (Host):

to like pulling your products together?

Manik Suri:

Yeah, we, we started working on Therma in the fall of 2019.

Manik Suri:

We were watching users using our CoInspect product, the first product

Manik Suri:

we built and they were checking all these things in their locations

Manik Suri:

around compliance and safety, many different end points had to be checked.

Manik Suri:

And what we noticed when we were watching users closely was that

Manik Suri:

they kept checking temperatures.

Manik Suri:

That was a big part of compliance and safety.

Manik Suri:

And my colleague, Andrew Hager.

Manik Suri:

Who's now our CTO looked up at me at one point and Andrew said, you

Manik Suri:

know, I don't know if a mobile app is the best way to solve this.

Manik Suri:

A mobile app still requires people to put the temperatures in manually, even

Manik Suri:

though you know, it's better than a paper clipboard it still ultimately

Manik Suri:

requires a lot of manual workflow.

Manik Suri:

And so, he and I discussed that problem and said, well,

Manik Suri:

what if we could automate it?

Manik Suri:

What if we use automation instead of a mobile workflow?

Manik Suri:

And we ended up looking into and discovering that there was a new way to

Manik Suri:

get signal for refrigeration reliably using long range radio, which is much more

Manik Suri:

reliable than the previous technologies, which are wifi and Bluetooth based.

Manik Suri:

And that's really how Therma was born.

Manik Suri:

Therma is short for temperature, humidity, energy, remote, monitoring, application.

Manik Suri:

And so we started using LoRa long range radios uh, sensor.

Manik Suri:

We develop the software and the platform that integrates hardware and software.

Manik Suri:

So we started by originally building hardware and software, and now we focus

Manik Suri:

on software and analytics where we think there's a lot more value longterm.

Manik Suri:

And we use uh, partners on the hardware side to scale.

Rabiah (Host):

Cool.

Rabiah (Host):

That's awesome.

Rabiah (Host):

And just to figure out the new technology and also just I think.

Rabiah (Host):

well, I mean, depends on who's listening, but there's at least probably one other

Rabiah (Host):

business process person that's interested in that aspect of things, but really

Rabiah (Host):

about creating efficiencies where there aren't, because a lot of times in a lot

Rabiah (Host):

of businesses they're just inefficiencies

Rabiah (Host):

and so it's exciting to hear about your product and just, the problem

Rabiah (Host):

it's trying to solve is one that's really going to continue to be one.

Rabiah (Host):

, well done on that, identifying that kind of problem.

Rabiah (Host):

Cause that's hard to do.

Rabiah (Host):

Um, So as far as the humidity, cause you've mentioned that a couple

Rabiah (Host):

of times, does the humidity help indicate when there's leakage in the

Rabiah (Host):

refrigeration or what's the humidity measure do just out of curiosity?

Manik Suri:

Yeah, well, a lot of products have a humidity sensitivity to them.

Manik Suri:

So certain products like chocolates and cheeses require humidity

Manik Suri:

monitoring in addition to temperature monitoring, to ensure safety

Manik Suri:

and quality doesn't have issues.

Manik Suri:

And so we have uh, we also use the humidity to sometimes

Manik Suri:

track equipment issues.

Manik Suri:

So it can be valuable from a direct standpoint in terms of the products

Manik Suri:

that are stored and also indirectly to help us with our equipment

Manik Suri:

downtime prevention approach.

Manik Suri:

And we, we also focus on that, trying to make sure that refrigeration assets

Manik Suri:

don't go down and prevent last minute, last mile failures and, and loss.

Rabiah (Host):

Yeah.

Rabiah (Host):

Okay.

Rabiah (Host):

So for you, are you enjoying the entrepreneurship now and, and owning

Rabiah (Host):

a company and, product in this way versus what you were doing, where you

Rabiah (Host):

were really I think working for other people on their their needs and ideas?

Manik Suri:

Absolutely.

Manik Suri:

I'm loving it.

Manik Suri:

It's, it's a, it's a blast to be an entrepreneur.

Manik Suri:

It's definitely hard.

Manik Suri:

I've never had a, a role that was as emotionally challenging or you know, or,

Manik Suri:

or kind of volatile, I guess, you know, the, the kind of fluctuations in the

Manik Suri:

highs and lows can be really significant.

Manik Suri:

You have days where you think, oh, my gosh, I'm on top of the world

Manik Suri:

where everything is working great.

Manik Suri:

And then other days where it feels like everything is breaking,

Manik Suri:

what am I doing with my life?

Manik Suri:

And everything in between.

Manik Suri:

So it's, it's very much a a rollercoaster as many

Manik Suri:

people have called startups.

Manik Suri:

But I do love the freedom to build and to scale in directions that.

Manik Suri:

Like they resonate with my values and my goals.

Manik Suri:

And I love that a Therma has brought together a team

Manik Suri:

we're close to 70 people now.

Manik Suri:

I love that we brought together a team that is very mission

Manik Suri:

driven and very impact oriented.

Manik Suri:

I think that's one of the themes in our team.

Manik Suri:

You'll see people really care about the future of food and the

Manik Suri:

future of the planet about improving health and improving access to high

Manik Suri:

quality product, but also doing it in ways that protect the planet.

Rabiah (Host):

Awesome.

Rabiah (Host):

And do you guys have a way that you've found that you really anchor

Rabiah (Host):

yourself in that mission or in your values that's worked well?

Rabiah (Host):

I mean, you're still a really new company, so it's like critical time, but a good

Rabiah (Host):

time to establish stuff versus if you went into another company and did that.

Rabiah (Host):

So is there anything that has worked for you that you want to share?

Manik Suri:

I think it's a really hard thing to do, Rabiah, especially

Manik Suri:

in a remote first environment.

Manik Suri:

It's hard enough to build culture in a pre COVID era where people were seeing each

Manik Suri:

other every day and talking regularly.

Manik Suri:

And we've been taking a more and more of a kind of intentional active

Manik Suri:

approach as we've gotten bigger.

Manik Suri:

You know, when you're three people or five people, it's easier to set culture

Manik Suri:

and to maintain alignment because everyone's talking every day continuously.

Manik Suri:

I think you know, now we're in, in, in kind of a slightly new

Manik Suri:

phase, both growing the team, but also working primarily remote.

Manik Suri:

So we've done things recently around quarterly offsite onsites

Manik Suri:

where we bring the team together.

Manik Suri:

We go through a series of workshops.

Manik Suri:

Those workshops cover different topics that are generated by the team.

Manik Suri:

And, in the process of doing that kind of bottoms up workshopping we've unpacked

Manik Suri:

themes around recruiting and talent acquisition, around sustainability

Manik Suri:

and walking the walk, and around vision and creating transparency

Manik Suri:

and ensuring everyone understands.

Manik Suri:

Some of those I think ideas that have come from workshops have really

Manik Suri:

improved from a leadership standpoint, how we maintain alignment, what we do.

Manik Suri:

It's changed our policies.

Manik Suri:

It's changed our approach to sharing information internally, how we hire.

Manik Suri:

Lots of things have been affected by that in a good way.

Manik Suri:

And I think that that creating the space where the team feels they can

Manik Suri:

share feedback and make suggestions has really helped with building the culture.

Manik Suri:

I also think it's just great to get people together in person every

Manik Suri:

so often, if you can safely, and there's no substitute for that.

Rabiah (Host):

I agree and I I've been remote myself for five years and the

Rabiah (Host):

company I work for has always been remote, but we would gather once a year.

Rabiah (Host):

And of course we can do that last two years.

Rabiah (Host):

And so now it's, it's definitely been felt, you know what I mean?

Rabiah (Host):

And, and we're going to get together this year, we think,

Rabiah (Host):

but you're absolutely right,

Rabiah (Host):

it's hard to maintain those things and you do have to be intentional.

Rabiah (Host):

So that's great that you guys kind of, you guys have figured that out.

Rabiah (Host):

You were first in public policy in the public space, which I know

Rabiah (Host):

it can be hard on people because you're doing such important work.

Rabiah (Host):

It's hard to separate yourself for it.

Rabiah (Host):

And now you're doing your company, but similar situation now you're responsible

Rabiah (Host):

for a lot of these employees and stuff.

Rabiah (Host):

So how, what do you do outside of that to kind of maintain balance for yourself?

Manik Suri:

Well, I mean, I, I definitely feel that tension as an entrepreneur.

Manik Suri:

I think it's really hard when you're building something from the

Manik Suri:

ground up to not feel like there's always more work than there is time.

Manik Suri:

So that feeling of "oh my gosh, there's so much to do," has always been hard.

Manik Suri:

I think you know, for me in, in my past work as working in policy and finance,

Manik Suri:

but also as an entrepreneur, as a different kind of personal significance

Manik Suri:

that said I've been thrilled this past year to start spending a lot more time at

Manik Suri:

home because I have an eight month old.

Manik Suri:

So that's been one of

Manik Suri:

the things that's consuming more and more of my time on nights

Manik Suri:

and weekends and early mornings.

Manik Suri:

I would say before our daughter Aria was born, my wife and I, we've been together

Manik Suri:

for a long time for over 20 years.

Manik Suri:

We met in college as freshmen so we've been really fortunate

Manik Suri:

to kind of grow up together.

Manik Suri:

And so we, we always I think enjoyed similar activities.

Manik Suri:

Pre pandemic.

Manik Suri:

We would do a lot of travel.

Manik Suri:

We really enjoyed meeting up with friends and, and kind of visiting them

Manik Suri:

in different parts of the country.

Manik Suri:

More recently it's been local hikes and walks and we, we have a dog we got in

Manik Suri:

early 2020, that's been keeping us active.

Manik Suri:

Espresso.

Manik Suri:

So I think it's really the small stuff these days, Rabiah.

Manik Suri:

it's the, it's the morning mat time with the baby or the evening walk

Manik Suri:

in the park, but definitely keeps it safe and a good excuse to turn off.

Rabiah (Host):

Nice.

Rabiah (Host):

Well, congratulations.

Rabiah (Host):

I mean a little late, but yeah, that's, that's awesome.

Rabiah (Host):

Yeah.

Rabiah (Host):

So like new puppy then new kid, I guess you could try kitten next if

Rabiah (Host):

you want another baby around, but.

Manik Suri:

I think we're . we're hold off on any more dependent creatures

Manik Suri:

for a little while, thank you.

Rabiah (Host):

That's a good idea.

Rabiah (Host):

All right.

Rabiah (Host):

So do you have any advice or mantra that you like to share or just something that

Rabiah (Host):

was bestowed upon you that you think is just generally good for people to kind

Rabiah (Host):

of think about in their day-to-day?

Manik Suri:

My dad always said, and still says to me you know,

Manik Suri:

always believe in yourself.

Manik Suri:

I admire that simplicity and the kind of the wisdom that, that encapsulates.

Manik Suri:

It's not easy to do.

Manik Suri:

And I've struggled many times with the fear of failure or with the thought that

Manik Suri:

it's not working out and a desire to quit or to, to abandon what I'm doing.

Manik Suri:

I really admire that advice.

Manik Suri:

And I look up to my dad a lot so that's one thing that stayed with me, kind of

Manik Suri:

just, you know, truly believe in yourself.

Manik Suri:

Whatever it is that you think.

Manik Suri:

The world needs or that you want to do to show up really

Manik Suri:

have confidence have conviction.

Manik Suri:

And, and that's something I'm trying to do every single day.

Manik Suri:

And I think as a daily, it's a daily mantra for that reason.

Rabiah (Host):

Nice.

Rabiah (Host):

That's good.

Rabiah (Host):

And that's nice dad advice too.

Rabiah (Host):

I mean that you got it from him.

Rabiah (Host):

The next set of questions is just called the Fun Five and it's just

Rabiah (Host):

kind of some things I like to, I think are interesting to know about people.

Rabiah (Host):

So we'll start with what's the oldest t-shirt you have and still wear?

Manik Suri:

I have a a t-shirt that I got in india when I had gone in 2005 with

Manik Suri:

some friends after college for a visit.

Manik Suri:

It was in a small hill station in the mountains called Dharamsala and it

Manik Suri:

was a t-shirt with The, the Hindu God Ganesha on it, which I really love.

Manik Suri:

It's one of those kinds of spawn t-shirts that, you know, simple but powerful.

Manik Suri:

Ganesha is the remover of obstacles in, in kind of shorthand.

Manik Suri:

That's what he's known for.

Manik Suri:

And, if you're off the Hindu faith, we look up to him as someone who helps

Manik Suri:

enable and make possible our dreams.

Manik Suri:

And so I, I love that shirt.

Manik Suri:

It's also super comfy and reminds me of a great time in my life.

Manik Suri:

But yeah, that's probably the oldest shirt I still have.

Rabiah (Host):

Oh, that's really cool.

Rabiah (Host):

All right.

Rabiah (Host):

And It felt like it was Groundhog's Day for awhile, like in the

Rabiah (Host):

movie cause we'd just get up and did the same thing every day.

Rabiah (Host):

If it really was Groundhog's Day, what song would you have play on

Rabiah (Host):

your alarm clock every morning?

Manik Suri:

I found this song just another Manic Monday had come out when I was a

Manik Suri:

kid and it became a joke because people would sometimes pronounce my name "manic",

Manik Suri:

but you know, because it's "mon-ic" and that song had come out, it was

Manik Suri:

just, it kind of took over for a while.

Manik Suri:

Uh, But I, I'm a kind of high energy person.

Manik Suri:

I love the start of the week and getting going.

Manik Suri:

So I think I liked that it's kind of got a peppy, like, let's go,

Manik Suri:

let's go just another Manic Monday.

Manik Suri:

And sometimes I feel like that, you know, living and working

Manik Suri:

from home amidst a pandemic.

Manik Suri:

It's like, what day of the week is it, you know?

Manik Suri:

Hard to remember.

Rabiah (Host):

I know I've gotten more than one text from friends just saying.

Rabiah (Host):

Like have a good weekend.

Rabiah (Host):

And I'm like, okay.

Rabiah (Host):

But we saw Friday and they're like, oh, come man.

Rabiah (Host):

The disappointment, even through texts, you can tell is there.

Rabiah (Host):

So I know

Manik Suri:

Yes.

Rabiah (Host):

that.

Rabiah (Host):

All right.

Rabiah (Host):

Coffee or tea or neither?

Manik Suri:

Absolutely coffee.

Manik Suri:

I I kind of joked that I'm addicted, but having a newborn will

Manik Suri:

definitely increase that addiction.

Manik Suri:

If you're not already.

Manik Suri:

I love any coffee.

Manik Suri:

Love to make it in many different ways.

Manik Suri:

I think we've got a French press and a pour over and a

Manik Suri:

traditional machine in the house.

Manik Suri:

So, I'm very much coffee drinker.

Rabiah (Host):

Well and you named your dog Espresso so that just,

Manik Suri:

That's a pretty much tell everyone

Rabiah (Host):

yeah.

Manik Suri:

itself.

Rabiah (Host):

Yeah, tipped me off.

Rabiah (Host):

Cool.

Rabiah (Host):

All right.

Rabiah (Host):

So can you think of something that just makes you laugh so hard you

Rabiah (Host):

cry or just crack up when you think of it or something that happened

Rabiah (Host):

recently that, that did that?

Manik Suri:

I was on, yeah, I was watching my daughter try out this

Manik Suri:

new You know, kind of toy slash piece of equipment called the

Manik Suri:

Jolly Jumper which my wife found.

Manik Suri:

My wife has a habit of finding these like amazing baby products going down

Manik Suri:

various websites and they show up at the house at an Amazon package.

Manik Suri:

And we're like, what is this thing?

Manik Suri:

But this product has been around for apparently like close to a

Manik Suri:

hundred years since like the 1930s.

Manik Suri:

And it's still the same way.

Manik Suri:

It's like, stand and you can put an infant in it and strap them in and they

Manik Suri:

can kind of get the feeling of jumping up and down, but they're well-protected

Manik Suri:

and they can kind of stand on their tippy toes and she's turned eight months today

Manik Suri:

and she started using it on Saturday.

Manik Suri:

And was.

Manik Suri:

I've never seen a jollier look on her face.

Manik Suri:

And I was just laughing to myself.

Manik Suri:

Like she is literally jumping up and down with a jolly expression.

Manik Suri:

This is like the best named product.

Manik Suri:

Probably the best product I've seen for what it does.

Manik Suri:

It's like, no wonder they're out for a hundred years.

Manik Suri:

It was great.

Manik Suri:

I was cracking up.

Rabiah (Host):

Yeah.

Rabiah (Host):

Yeah, I know it's when you're talking about.

Rabiah (Host):

It's so simple.

Manik Suri:

so simple.

Rabiah (Host):

just, yeah, they just, I mean, actually, probably

Rabiah (Host):

be fun for adults too really,

Manik Suri:

I think so.

Manik Suri:

I think so if only I were that nimble.

Manik Suri:

Yeah,

Rabiah (Host):

Exactly.

Rabiah (Host):

Yeah oh, cool.

Rabiah (Host):

And who inspires you right now?

Manik Suri:

it's a really hard you know, it's hard to name just one person.

Manik Suri:

There's so many people I look up to in the world.

Manik Suri:

I I definitely feel inspired by, I think I said it earlier, but

Manik Suri:

I feel inspired by my dad a lot.

Manik Suri:

There's a quote or a saying, "the older I get the wiser, my dad becomes."

Manik Suri:

Which is kind of like a, you know, there's a certain time when lessons

Manik Suri:

and insights make more and more sense.

Manik Suri:

And I think he used to say a lot of stuff to me when I was a kid

Manik Suri:

that I would just roll my eyes at and as I've become a dad myself.

Manik Suri:

And it was our first baby.

Manik Suri:

And as I kind of think about many of his encouragements and advice I, I reflect

Manik Suri:

on how grounded and how thoughtful and how caring he was and has been.

Manik Suri:

So yeah, I'd say he's someone who inspires me every day tries to, you know,

Manik Suri:

it makes me want to be a better dad.

Rabiah (Host):

Awesome.

Rabiah (Host):

Yeah, so that's, that's great.

Rabiah (Host):

All right.

Rabiah (Host):

Well, Manik, thanks so much.

Rabiah (Host):

I really appreciate you doing this.

Rabiah (Host):

So, if people want to find you or learn more about Therma, where should they go?

Manik Suri:

Absolutely.

Manik Suri:

We'd love to connect.

Manik Suri:

If you're interested in learning more about the company getting involved or

Manik Suri:

exploring partnerships, our website is hello therma dot com (hellotherma.com).

Manik Suri:

That's hello therma dot com (hellotherma.com).

Manik Suri:

Or you can reach out to me directly.

Manik Suri:

It's Manik, M A N I K at hello therma dot com (manik @ hellotherma (dot).

Manik Suri:

And we're also on social on LinkedIn and Twitter at hello therma (@hellotherma).

Manik Suri:

We'd love to hear from you.

Manik Suri:

We have a dozen open roles.

Manik Suri:

They're largely remote and we're also raising capital and building partnerships.

Manik Suri:

So please reach out.

Rabiah (Host):

Amazing.

Rabiah (Host):

Well, that'll all be in the show notes and I really appreciate your time

Rabiah (Host):

and it's been great to talk to you.

Manik Suri:

Pleasure.

Manik Suri:

This was fun!

Rabiah (Host):

Thanks for listening.

Rabiah (Host):

You can learn more about the guests and what was talked about in the show notes.

Rabiah (Host):

Joe Maffia created the music you're listening to.

Rabiah (Host):

You can find him on Spotify at Joe M A F F I A.

Rabiah (Host):

Rob Metke does all the design for which we are so grateful.

Rabiah (Host):

You can find him online by searching Rob M E T K E.

Rabiah (Host):

Please leave review if you'd like to show and get in touch if you

Rabiah (Host):

have feedback or guest ideas.

Rabiah (Host):

The pod is on all the social channels at at more than work pod

Rabiah (Host):

(@morethanworkpod) or at Rabiah Comedy (@rabiahcomedy) on TikTok.

Rabiah (Host):

And the website is more than work pod dot com (morethanworkpod.com).

Rabiah (Host):

While being kind to others, don't forget to be kind to yourself.