This is More Than Work, the podcast reminding you that your self worth
Rabiah (Host):is made up of more than your job title.
Rabiah (Host):Each week, I'll talk to a guest about how they discovered that for themselves.
Rabiah (Host):You'll hear about what they did, what they're doing and who they are.
Rabiah (Host):I'm your host, Rabiah.
Rabiah (Host):I work in IT, perform standup comedy, write, volunteer, and of course podcast.
Rabiah (Host):Thank you for listening.
Rabiah (Host):Hey everyone, this episode's a quick one, actually it's about 30 minutes
Rabiah (Host):long other than whatever I do right now, which could add time to it of course.
Rabiah (Host):And I don't know if people know, but I do have the podcast on YouTube and
Rabiah (Host):the very front, this part, is recorded with video so if you ever want to see
Rabiah (Host):my facial expressions, you can do that.
Rabiah (Host):Um, this episode's really fun.
Rabiah (Host):I I've said many, many times that service is a really important part of my life
Rabiah (Host):and it's something I want to do more of.
Rabiah (Host):And it's why I'm in a grad certificate program right now.
Rabiah (Host):And so this guest actually worked in government, worked in the
Rabiah (Host):Obama administration for a little while as an intern and on a
Rabiah (Host):fellowship, which is just so cool.
Rabiah (Host):And I found out, uh, during the podcast that he had this initiative
Rabiah (Host):around tech, which I didn't know.
Rabiah (Host):Which just, I don't know.
Rabiah (Host):It's, it's amazing.
Rabiah (Host):And so I am just really excited about that and was really excited to, um, learn more
Rabiah (Host):about what had been going on during that time, you know, during the administration.
Rabiah (Host):And I'm looking up actually the name right now, Beth Noveck is
Rabiah (Host):someone that was part of that.
Rabiah (Host):And then she founded, um, another organization, The Gov Lab.
Rabiah (Host):And so she's not who I'm interviewing but she comes up in this and I got
Rabiah (Host):really excited learning about her.
Rabiah (Host):So my guests founded a basically tech company that also has a social purpose.
Rabiah (Host):I'm very intrigued by companies that do align themselves with a social purpose.
Rabiah (Host):And I've talked to some people this season already and will
Rabiah (Host):continue to, who are doing that.
Rabiah (Host):This is the start of Earth Month, or this month is April.
Rabiah (Host):So one reason I put this episode on this week is to kick our Earth Month
Rabiah (Host):off because this company is doing things that will benefit the environment.
Rabiah (Host):I'm trying really hard not to say everything about my guests and
Rabiah (Host):what they do and their name and everything before we get into episode.
Rabiah (Host):So I'm being a little bit vague here, but the reason this episode is now
Rabiah (Host):is because of Earth month and I'll have a couple more guests that have
Rabiah (Host):eco-friendly kind of ideas or themes with them as well throughout this month.
Rabiah (Host):And, uh, thanks everyone who listened to the Women's History Month episodes.
Rabiah (Host):That was really fun to be able to do some things around things.
Rabiah (Host):If you have guests ideas, of course, let me know.
Rabiah (Host):And I'd love to hear from you.
Rabiah (Host):I'd also love to hear what people think.
Rabiah (Host):I don't ever hear back really, except for a few friends but if
Rabiah (Host):anyone who doesn't know me wants to reach out to me, that'd be amazing.
Rabiah (Host):I'd love to hear from you.
Rabiah (Host):This week, I mean, there's another thing to be mad about this.
Rabiah (Host):Louis CK winning the Grammy.
Rabiah (Host):I don't know.
Rabiah (Host):I just, I think I can't talk too much about it on here just cause my podcast
Rabiah (Host):doesn't really get into vulgarity and really everything about him is
Rabiah (Host):just incredibly vulgar at this point.
Rabiah (Host):And he's someone, I was a really big fan of and I still love some of his bits.
Rabiah (Host):I still love some of his comedy, but I know that he talks in the special
Rabiah (Host):he won for, as far as I understand, he talks about the assaults he did.
Rabiah (Host):And I know some people don't think what he did was assault, but I don't
Rabiah (Host):know, put yourself in that situation.
Rabiah (Host):You wouldn't feel super great.
Rabiah (Host):You would feel pretty much like you'd been insulted.
Rabiah (Host):Um, well, I, it sounded like you said, insulted it'd be assaulted or insulted,
Rabiah (Host):but anyway, I just think that, you know, as a woman who has been in situations
Rabiah (Host):that are very scary before and as a female comic who's also been in situations,
Rabiah (Host):they don't happen to us on the stage.
Rabiah (Host):They don't happen to us in the view of everyone.
Rabiah (Host):They happen in messages.
Rabiah (Host):They happen in Zoom chats.
Rabiah (Host):A few of us doing Zoom comedy had people say really interesting and wild things to
Rabiah (Host):us that were pretty scary in Zoom chats.
Rabiah (Host):They happen on Twitter in DMs and they happen on walks home.
Rabiah (Host):And so I just, I don't know.
Rabiah (Host):I just don't understand how everyone was so loud about Chris Rock.
Rabiah (Host):And now they're so quiet about Louie CK.
Rabiah (Host):And it just shows me that still there's a lot of work to be done.
Rabiah (Host):That work won't be done on this episode of the podcast, but I just had to
Rabiah (Host):say something because I don't have many platforms by which to speak.
Rabiah (Host):And so I hope people don't mind this.
Rabiah (Host):And I hope if you do, you skipped it, but listen to my guest.
Rabiah (Host):Welcome to Earth Month.
Rabiah (Host):Have a great week.
Rabiah (Host):Everyone stay safe and stay healthy.
Rabiah (Host):And here we go.
Rabiah (Host):So you guys, this week, my guest is Manik Suri.
Rabiah (Host):He's the founder and CEO of Therma, and we're going to learn what
Rabiah (Host):Therma is and also how he got there.
Rabiah (Host):So thanks for being a guest
Manik Suri:Rabiah, it's great to be on.
Manik Suri:Thanks for having me.
Rabiah (Host):And where am I talking to you from, right now?
Manik Suri:Yeah, I'm c alling in from sunny San Francisco which is
Manik Suri:home for me and for our company.
Rabiah (Host):Nice.
Rabiah (Host):Nice.
Rabiah (Host):And so it's sunny there today.
Manik Suri:It is.
Manik Suri:We joke, it's LA weather today.
Manik Suri:It's one of those rare sunny days, but we're loving it uh after,
Manik Suri:you know, a lot of fog and we'll take every sunny day we can get.
Rabiah (Host):Yeah, I'm sure I'm in London, I've mentioned to you
Rabiah (Host):and we had two days of sun this weekend and so I totally get.
Rabiah (Host):it.
Manik Suri:I spent a little bit of time in London.
Manik Suri:I did a Master's in Cambridge and I remember, well.
Manik Suri:Many things that I loved about it, one of the best years ever.
Manik Suri:But, but the joke is always about the weather.
Rabiah (Host):yeah.
Rabiah (Host):Oh yeah.
Rabiah (Host):And Cambridge is, I think even ranier than here.
Rabiah (Host):So, yeah.
Rabiah (Host):So let's actually, we can start there too.
Rabiah (Host):Let's just talk about what you studied and where you went to school and kind of how
Rabiah (Host):you started out cause you didn't start out in kind of the area that you're in now.
Manik Suri:Absolutely.
Manik Suri:You know, the life is a kind of a twisting and turning path.
Manik Suri:The journey takes you in lots of directions that are hard to anticipate.
Manik Suri:In college and grad school, I was studying political science
Manik Suri:and international relations.
Manik Suri:So I went to Harvard for undergrad and did a master's at Cambridge.
Manik Suri:I studied government political science and undergrad, and then
Manik Suri:international relations in m y master's program and ended up going
Manik Suri:to law school thinking I was going to go into government and policy.
Manik Suri:That was you know, that was the original plan.
Manik Suri:And ended up now a kind of recovering attorney working in
Manik Suri:tech, building climate solutions.
Rabiah (Host):Yeah, And did you do any training in tech itself, like as
Rabiah (Host):far as formal education or that was all more the policy kind of stuff?
Manik Suri:Yeah, I had never trained in engineering or engineering sciences.
Manik Suri:I, I studied political theory and finance is how I kind of started my career.
Manik Suri:So I went from uh school to a big investment firm called DE Shaw where
Manik Suri:I kind of learned finance on the job.
Manik Suri:And then went back to law school, did a brief stint in government doing an
Manik Suri:internship and then fellowship as a junior person on the economic policy
Manik Suri:team in the first Obama administration.
Manik Suri:And then ended up in tech.
Manik Suri:I met someone who was a former lawyer, herself and the deputy CTO of the
Manik Suri:U S and she had gone to Harvard 10 years before me and was working at the
Manik Suri:intersection of tech, law, and government and convinced me that there were
Manik Suri:opportunities to build tech for good.
Manik Suri:And that's how I ended up moving into a the tech.
Rabiah (Host):That's awesome.
Rabiah (Host):And I, I like how you were able to identify what you kind of didn't
Rabiah (Host):want to do, I guess, and just kind of find something that you did.
Rabiah (Host):So when you go from the investment firm and then did you go into government
Rabiah (Host):after that just thinking that that's kind of where you want it to be
Rabiah (Host):ultimately, like when you're working for the Obama administration or did
Rabiah (Host):you just kind of fall into that?
Rabiah (Host):Like how does someone go into that kind of job?
Manik Suri:Yeah, well, so I decided to go to law school
Manik Suri:after deferring for many years.
Manik Suri:I'd applied to law school while I was in college.
Manik Suri:And I'd differed year after year because I'd gotten this this gig at DE Shaw and
Manik Suri:I was enjoying myself and learning a lot.
Manik Suri:But I decided to go back to law school because I really wanted to get
Manik Suri:closer to policy and and politics.
Manik Suri:And I applied for an internship while in law school, on the economic policy team
Manik Suri:at the first Obama administration's NEC, and that's how I ended up getting the
Manik Suri:opportunity was through an internship.
Manik Suri:And then they extended it to a term time fellowship.
Manik Suri:I got to work doing regulatory and economic policy.
Manik Suri:And I almost went back to a, to a full-time role.
Manik Suri:I had originally thought after law school, I would apply for a policy
Manik Suri:job, but life had other plans.
Manik Suri:I met his colleague Beth Noveck, in 2011 and she was writing and talking
Manik Suri:about themes around civic technology, bringing data science and network
Manik Suri:tools to, to bear on problems that affect all of us beyond what technology
Manik Suri:was doing, which is largely around social life and commercial life.
Manik Suri:And so she had this thesis that, Hey, we can build and deploy these
Manik Suri:technologies for improving government and law, two of the largest and most
Manik Suri:important sectors of the economy that are kind of still run like it's 1950.
Manik Suri:So I got really inspired by her and said, Hey, that makes a lot of sense.
Manik Suri:Why don't I join you Beth and we started a center together at NYU where
Manik Suri:she teaches called The Governance Lab.
Manik Suri:And I helped her get the center off the ground and then left to
Manik Suri:start a company in the space.
Manik Suri:And that's how I became a tech entrepreneur
Manik Suri:. Rabiah (Host): Oh, amazing.
Manik Suri:Yeah.
Manik Suri:So that, that is really cool because I think even, I mean, if you just kind of
Manik Suri:fast forward to the last year or so, and look at the role technology has played
Manik Suri:in government, just most recently, I'd say that I'm aware of in the States
Manik Suri:is the whole distribution of the COVID home test, the rapid home tests, right?
Manik Suri:And how different that looked say then if you look at 10 or so years
Manik Suri:before, I guess when people were trying to sign up for Obamacare, right?
Manik Suri:And the site crashes and everything, and just like the technology difference in how
Manik Suri:maybe the acumen of the government is now.
Manik Suri:What have you seen change in the tech slash government
Manik Suri:space along along those lines?
Manik Suri:Yeah.
Manik Suri:I mean, I think there's a lot to unpack and it's a space I spent a number of
Manik Suri:years in so I care a lot about bringing better tools into the public sector and
Manik Suri:helping folks in the public sector do more with, with modern technology stacks.
Manik Suri:I think one of the challenges has historically been that
Manik Suri:without the opportunity for massive growth and massive scale,
Manik Suri:a lot of entrepreneurs, a lot of venture capital investors won't
Manik Suri:consider deploying or building solutions for the public sector.
Manik Suri:And without seeing that hockey stick potential they tend to focus
Manik Suri:on problems where they can generate that kind of return or believe that
Manik Suri:that kind of scale is possible.
Manik Suri:I do think that's changing.
Manik Suri:I think governments are getting more thoughtful about and
Manik Suri:more effective at procurement.
Manik Suri:Buying technology and deploying it at scale.
Manik Suri:I think they're getting better at structuring the process of innovation
Manik Suri:using a combination of public-private partnerships, offices, and teams dedicated
Manik Suri:to bringing innovators into government to understand the problems and the
Manik Suri:workflow so they can build better tools.
Manik Suri:Those innovations and those improvements are making it easier to scale
Manik Suri:technology in the public sector.
Manik Suri:And I think that is making it more appealing for an entrepreneur or an
Manik Suri:investor to think about investing in the space or spending time
Manik Suri:building for the public sector?
Manik Suri:Still a very challenging environment because government
Manik Suri:is not a monolithic entity.
Manik Suri:There's federal government, state governments, local and municipal entities.
Manik Suri:And then of course you know, the ways in which technology gets built
Manik Suri:and scaled across those different you know, types of government agencies,
Manik Suri:it can be really challenging.
Manik Suri:But I I'm very excited whenever I see a gov tech or civic
Manik Suri:tech company get started.
Manik Suri:And I have a lot of friends in that space so I think it's, it's definitely
Manik Suri:moving in the right direction.
Rabiah (Host):That's that's just really cool.
Rabiah (Host):So can you talk a little bit about The Governance Lab that you guys
Rabiah (Host):founded and kind of, was there any project that excited you most when
Rabiah (Host):you were there or one of the first things you worked on thinking back?
Manik Suri:Absolutely.
Manik Suri:I mean, many things about The Gov Lab were inspiring and exciting.
Manik Suri:Lots of really interesting problems and ways of thinking about those problems.
Manik Suri:I think one of the early examples of a project that we got invited to
Manik Suri:help with was the, the UN development program UNDP was helping the government
Manik Suri:of, and the civil society in Libya,
Manik Suri:rewrite their constitution and figure out ways to improve and make
Manik Suri:the constitutional drafting and amending process more inclusive.
Manik Suri:And so we were asked to help the the UNDP team design a crowd sourced constitutional
Manik Suri:amendment drafting platform.
Manik Suri:A way to generate inputs, notice and comment remarks, feedback
Manik Suri:on various legislative changes.
Manik Suri:Super interesting and super compelling problem.
Manik Suri:One of those multifaceted political theory meets technology meets
Manik Suri:inclusion and social transformation.
Manik Suri:This was in the wake of the fall of the Gadaffi government as they
Manik Suri:were trying to rebuild Libyan civil society and make it more responsive.
Manik Suri:So that was that was an example of a project I found really intellectually
Manik Suri:fascinating and, and gratifying.
Rabiah (Host):That's great.
Rabiah (Host):And yeah, you wouldn't even think about that rewriting constitution
Rabiah (Host):could have a technology element with it.
Manik Suri:That's where I think a lot of technology can be an enabling
Manik Suri:force in these you know, many different areas of workflow that need help
Manik Suri:or that need to be overhauled it.
Manik Suri:Technology can kind of operate in the background and make things
Manik Suri:more inclusive, more effective.
Rabiah (Host):So.
Rabiah (Host):now you're at Therma which is a company you co-founded.
Rabiah (Host):How did you decide to go from public sector and service to private sector?
Manik Suri:Yeah, it was very intentional.
Manik Suri:I felt this kind of competing impulse between staying in the public
Manik Suri:sector and working on policy and moving back into the private sector.
Manik Suri:I think what what really inspired me to get started as an entrepreneur and
Manik Suri:to really dive in was the possibility of combining building a company and
Manik Suri:scaling solutions and products while also creating positive social value.
Manik Suri:And I felt after working at The Gov Lab with Beth and her team, that it
Manik Suri:would be very hard to scale technology products and technology solutions
Manik Suri:in the public sector alone or in the nonprofit sector as we were in.
Manik Suri:Without incentives, without the ability to create a lot of scale and impact.
Manik Suri:It's very hard to recruit the best talent.
Manik Suri:So we had to get engineers and designers and product leaders
Manik Suri:to work on these problems.
Manik Suri:And so we felt that if we could start a company and create.
Manik Suri:The structure that would enable a scaling and high growth model, but
Manik Suri:we can make sure that the products and solutions we built and worked on had a
Manik Suri:pro-social element to them, and really had that impact that that was a way to,
Manik Suri:to build, you know a organization that could scale, could attract the best
Manik Suri:talent while also doing something good.
Manik Suri:And so it was very intentional when we left The Gov Lab to start uh CoInspect.
Manik Suri:CoInspect was the precursor to Therma and it was it is a product that's focused
Manik Suri:on compliance and safety improvement.
Manik Suri:We started CoInspect very intentionally as a for-profit solution to try
Manik Suri:and improve broken workflow around regulation and compliance, you know,
Manik Suri:public public sector and private sector workflows that we thought we
Manik Suri:could build better technology for.
Manik Suri:We happened to end up in the food supply chain, just because of the timing.
Manik Suri:Chipotle had a food safety crisis and a bunch of restaurant businesses and food
Manik Suri:manufacturers were looking for better tools around safety and compliance.
Manik Suri:And so we started scaling CoInspect in the food supply chain between 2016 and 2019.
Manik Suri:Got to about 5,000 locations using the tool and that's when
Manik Suri:we discovered this even bigger opportunity around refrigeration.
Manik Suri:And that's how Thermo was born and happy to go into that, you know,
Manik Suri:you know, go deeper around that.
Rabiah (Host):Yeah.
Rabiah (Host):. So do you consider yourself, I've had people on who talk about conscious
Rabiah (Host):capitalism, but I've learned that the definition of that was a little
Rabiah (Host):bit different than it sounded.
Rabiah (Host):So do you consider yourself in that realm or in a different kind of realm of
Rabiah (Host):social responsibility with your company?
Manik Suri:Yeah.
Manik Suri:I mean, I I've never used the phrase conscious capitalism
Manik Suri:though I do think we're trying to build a high-impact company and
Manik Suri:a positive social impact company.
Manik Suri:I've used the phrase and thought about the phrase, social
Manik Suri:entrepreneurship, a lot more Rabiah.
Manik Suri:And so I think that we're trying to build a for-profit business that has
Manik Suri:a lot of scaling potential, but the goal is that the technology and the
Manik Suri:products that we build need to and must have a positive social impact.
Manik Suri:And I think the space we're in, which is sustainability.
Manik Suri:And taking on the climate crisis by trying to improve efficiency in
Manik Suri:the built environment, I think that has the potential to have
Manik Suri:high social impact if it scales.
Manik Suri:That's what I love about the space we work in.
Manik Suri:I think it is one of those areas of the world where you can
Manik Suri:improve profitability and advance sustainability at the same time.
Rabiah (Host):Cool.
Rabiah (Host):Yeah.
Rabiah (Host):And so let's talk about what Therma does and how it's related
Rabiah (Host):to the environmental impact.
Manik Suri:Absolutely.
Manik Suri:We're, we're very excited about the space we work in, which is refrigeration.
Manik Suri:We're building a smart refrigeration platform or a clean cooling company,
Manik Suri:trying to take a waste out of the refrigeration supply chain
Manik Suri:or the cold chain as it's called.
Manik Suri:Now, most people think about refrigeration.
Manik Suri:They think, well, it's been around forever.
Manik Suri:It works.
Manik Suri:Why do I have to worry about it?
Manik Suri:And it turns out that there's a lot of refrigeration in the world, but it's
Manik Suri:actually very inefficient and has not just a lot of waste and, and, and spoilage
Manik Suri:and, and over-consumption of resources, but also causes a lot of emmissions.
Manik Suri:And that's really what we're trying to work on, which is using technology
Manik Suri:in particular, IOT, sensors, data analytics, and a better workflow to
Manik Suri:reduce food waste, energy waste, and refrigerant leakage, all three of
Manik Suri:which are big drivers of warming.
Manik Suri:And we're doing that in ways that try and improve the cold chain to help humans out.
Manik Suri:Cold chain is important for humans because it provides access to fruits
Manik Suri:and vegetables and proteins and dairy and more and more fresh and local
Manik Suri:ingredients, but it also allows access to drugs and vaccines and blood and plasma.
Manik Suri:And so we need a lot of refrigeration and it's growing because a lot of
Manik Suri:the developing world wants more refrigeration, but we have to build
Manik Suri:that and scale that in ways that don't cause the kind of emissions
Manik Suri:that the current cold chain does.
Rabiah (Host):Well, yeah, in speaking of the vaccines, I mean, we were still
Rabiah (Host):in this COVID-19 pandemic and we learned a lot about vaccines and the fact that
Rabiah (Host):like the mRNA ones, I think, have to be at cold, cold temperatures and have to be
Rabiah (Host):really monitored or regulated and stuff.
Rabiah (Host):And I've worked in pharmaceuticals before too, and there's a lot of different
Rabiah (Host):products or drugs that need to be kept at different temperatures that
Rabiah (Host):people probably aren't even aware of.
Rabiah (Host):And so can you talk about maybe a workflow or something that could illustrate, how
Rabiah (Host):Therma is playing a role in, in that?
Manik Suri:Yeah, absolutely.
Manik Suri:So our, our product and our platform consists of sensors that can be dropped
Manik Suri:into and placed into refrigeration.
Manik Suri:And these sensors are wireless and continuously sending signal around the
Manik Suri:temperature and humidity inside the environment that allows us to reliably
Manik Suri:ensure that the products are being kept within safe and high quality zones.
Manik Suri:And so that's really the core offering, which is continuous monitoring, alert
Manik Suri:and alarm platform that lets you ensure no product gets spoiled or wasted.
Manik Suri:In addition to the sensors, we have a workflow app, a mobile application
Manik Suri:that you can use to create and manage set points to ensure alarms
Manik Suri:and alerts are set up correctly.
Manik Suri:The right team members get notified at the right time and then a dashboard where
Manik Suri:you can see reporting and ensure that all of your locations and all of your assets
Manik Suri:are kept safe and track any issues from a compliance standpoint that might occur.
Manik Suri:And so we, we have deployed this across you know, at this point I
Manik Suri:think over a thousand customers.
Manik Suri:So we're growing the business and, and have, you know, close to 10,000
Manik Suri:sensors in the world doing a whole bunch of quality and safety improvement.
Manik Suri:And we work across the supply chain primarily in food, but we do have
Manik Suri:some deployments in healthcare.
Manik Suri:So we have uh, customers, warehouses and distribution centers to supermarkets
Manik Suri:and convenience stores, restaurants, cafeterias, hotels, amusement parks.
Manik Suri:You name it.
Manik Suri:There's there's perishable product everywhere.
Manik Suri:And we, we often talk about how there are 90 million
Manik Suri:refrigerators in the business world.
Manik Suri:Not even counting the 1.4 billion in the residential world, just 90 million
Manik Suri:business refrigerators, almost none of which are monitored today or optimized.
Manik Suri:So we're working on that 90 million today.
Rabiah (Host):That's amazing.
Rabiah (Host):And did you guys develop both the hardware and the software, or how did you guys come
Rabiah (Host):to like pulling your products together?
Manik Suri:Yeah, we, we started working on Therma in the fall of 2019.
Manik Suri:We were watching users using our CoInspect product, the first product
Manik Suri:we built and they were checking all these things in their locations
Manik Suri:around compliance and safety, many different end points had to be checked.
Manik Suri:And what we noticed when we were watching users closely was that
Manik Suri:they kept checking temperatures.
Manik Suri:That was a big part of compliance and safety.
Manik Suri:And my colleague, Andrew Hager.
Manik Suri:Who's now our CTO looked up at me at one point and Andrew said, you
Manik Suri:know, I don't know if a mobile app is the best way to solve this.
Manik Suri:A mobile app still requires people to put the temperatures in manually, even
Manik Suri:though you know, it's better than a paper clipboard it still ultimately
Manik Suri:requires a lot of manual workflow.
Manik Suri:And so, he and I discussed that problem and said, well,
Manik Suri:what if we could automate it?
Manik Suri:What if we use automation instead of a mobile workflow?
Manik Suri:And we ended up looking into and discovering that there was a new way to
Manik Suri:get signal for refrigeration reliably using long range radio, which is much more
Manik Suri:reliable than the previous technologies, which are wifi and Bluetooth based.
Manik Suri:And that's really how Therma was born.
Manik Suri:Therma is short for temperature, humidity, energy, remote, monitoring, application.
Manik Suri:And so we started using LoRa long range radios uh, sensor.
Manik Suri:We develop the software and the platform that integrates hardware and software.
Manik Suri:So we started by originally building hardware and software, and now we focus
Manik Suri:on software and analytics where we think there's a lot more value longterm.
Manik Suri:And we use uh, partners on the hardware side to scale.
Rabiah (Host):Cool.
Rabiah (Host):That's awesome.
Rabiah (Host):And just to figure out the new technology and also just I think.
Rabiah (Host):well, I mean, depends on who's listening, but there's at least probably one other
Rabiah (Host):business process person that's interested in that aspect of things, but really
Rabiah (Host):about creating efficiencies where there aren't, because a lot of times in a lot
Rabiah (Host):of businesses they're just inefficiencies
Rabiah (Host):and so it's exciting to hear about your product and just, the problem
Rabiah (Host):it's trying to solve is one that's really going to continue to be one.
Rabiah (Host):, well done on that, identifying that kind of problem.
Rabiah (Host):Cause that's hard to do.
Rabiah (Host):Um, So as far as the humidity, cause you've mentioned that a couple
Rabiah (Host):of times, does the humidity help indicate when there's leakage in the
Rabiah (Host):refrigeration or what's the humidity measure do just out of curiosity?
Manik Suri:Yeah, well, a lot of products have a humidity sensitivity to them.
Manik Suri:So certain products like chocolates and cheeses require humidity
Manik Suri:monitoring in addition to temperature monitoring, to ensure safety
Manik Suri:and quality doesn't have issues.
Manik Suri:And so we have uh, we also use the humidity to sometimes
Manik Suri:track equipment issues.
Manik Suri:So it can be valuable from a direct standpoint in terms of the products
Manik Suri:that are stored and also indirectly to help us with our equipment
Manik Suri:downtime prevention approach.
Manik Suri:And we, we also focus on that, trying to make sure that refrigeration assets
Manik Suri:don't go down and prevent last minute, last mile failures and, and loss.
Rabiah (Host):Yeah.
Rabiah (Host):Okay.
Rabiah (Host):So for you, are you enjoying the entrepreneurship now and, and owning
Rabiah (Host):a company and, product in this way versus what you were doing, where you
Rabiah (Host):were really I think working for other people on their their needs and ideas?
Manik Suri:Absolutely.
Manik Suri:I'm loving it.
Manik Suri:It's, it's a, it's a blast to be an entrepreneur.
Manik Suri:It's definitely hard.
Manik Suri:I've never had a, a role that was as emotionally challenging or you know, or,
Manik Suri:or kind of volatile, I guess, you know, the, the kind of fluctuations in the
Manik Suri:highs and lows can be really significant.
Manik Suri:You have days where you think, oh, my gosh, I'm on top of the world
Manik Suri:where everything is working great.
Manik Suri:And then other days where it feels like everything is breaking,
Manik Suri:what am I doing with my life?
Manik Suri:And everything in between.
Manik Suri:So it's, it's very much a a rollercoaster as many
Manik Suri:people have called startups.
Manik Suri:But I do love the freedom to build and to scale in directions that.
Manik Suri:Like they resonate with my values and my goals.
Manik Suri:And I love that a Therma has brought together a team
Manik Suri:we're close to 70 people now.
Manik Suri:I love that we brought together a team that is very mission
Manik Suri:driven and very impact oriented.
Manik Suri:I think that's one of the themes in our team.
Manik Suri:You'll see people really care about the future of food and the
Manik Suri:future of the planet about improving health and improving access to high
Manik Suri:quality product, but also doing it in ways that protect the planet.
Rabiah (Host):Awesome.
Rabiah (Host):And do you guys have a way that you've found that you really anchor
Rabiah (Host):yourself in that mission or in your values that's worked well?
Rabiah (Host):I mean, you're still a really new company, so it's like critical time, but a good
Rabiah (Host):time to establish stuff versus if you went into another company and did that.
Rabiah (Host):So is there anything that has worked for you that you want to share?
Manik Suri:I think it's a really hard thing to do, Rabiah, especially
Manik Suri:in a remote first environment.
Manik Suri:It's hard enough to build culture in a pre COVID era where people were seeing each
Manik Suri:other every day and talking regularly.
Manik Suri:And we've been taking a more and more of a kind of intentional active
Manik Suri:approach as we've gotten bigger.
Manik Suri:You know, when you're three people or five people, it's easier to set culture
Manik Suri:and to maintain alignment because everyone's talking every day continuously.
Manik Suri:I think you know, now we're in, in, in kind of a slightly new
Manik Suri:phase, both growing the team, but also working primarily remote.
Manik Suri:So we've done things recently around quarterly offsite onsites
Manik Suri:where we bring the team together.
Manik Suri:We go through a series of workshops.
Manik Suri:Those workshops cover different topics that are generated by the team.
Manik Suri:And, in the process of doing that kind of bottoms up workshopping we've unpacked
Manik Suri:themes around recruiting and talent acquisition, around sustainability
Manik Suri:and walking the walk, and around vision and creating transparency
Manik Suri:and ensuring everyone understands.
Manik Suri:Some of those I think ideas that have come from workshops have really
Manik Suri:improved from a leadership standpoint, how we maintain alignment, what we do.
Manik Suri:It's changed our policies.
Manik Suri:It's changed our approach to sharing information internally, how we hire.
Manik Suri:Lots of things have been affected by that in a good way.
Manik Suri:And I think that that creating the space where the team feels they can
Manik Suri:share feedback and make suggestions has really helped with building the culture.
Manik Suri:I also think it's just great to get people together in person every
Manik Suri:so often, if you can safely, and there's no substitute for that.
Rabiah (Host):I agree and I I've been remote myself for five years and the
Rabiah (Host):company I work for has always been remote, but we would gather once a year.
Rabiah (Host):And of course we can do that last two years.
Rabiah (Host):And so now it's, it's definitely been felt, you know what I mean?
Rabiah (Host):And, and we're going to get together this year, we think,
Rabiah (Host):but you're absolutely right,
Rabiah (Host):it's hard to maintain those things and you do have to be intentional.
Rabiah (Host):So that's great that you guys kind of, you guys have figured that out.
Rabiah (Host):You were first in public policy in the public space, which I know
Rabiah (Host):it can be hard on people because you're doing such important work.
Rabiah (Host):It's hard to separate yourself for it.
Rabiah (Host):And now you're doing your company, but similar situation now you're responsible
Rabiah (Host):for a lot of these employees and stuff.
Rabiah (Host):So how, what do you do outside of that to kind of maintain balance for yourself?
Manik Suri:Well, I mean, I, I definitely feel that tension as an entrepreneur.
Manik Suri:I think it's really hard when you're building something from the
Manik Suri:ground up to not feel like there's always more work than there is time.
Manik Suri:So that feeling of "oh my gosh, there's so much to do," has always been hard.
Manik Suri:I think you know, for me in, in my past work as working in policy and finance,
Manik Suri:but also as an entrepreneur, as a different kind of personal significance
Manik Suri:that said I've been thrilled this past year to start spending a lot more time at
Manik Suri:home because I have an eight month old.
Manik Suri:So that's been one of
Manik Suri:the things that's consuming more and more of my time on nights
Manik Suri:and weekends and early mornings.
Manik Suri:I would say before our daughter Aria was born, my wife and I, we've been together
Manik Suri:for a long time for over 20 years.
Manik Suri:We met in college as freshmen so we've been really fortunate
Manik Suri:to kind of grow up together.
Manik Suri:And so we, we always I think enjoyed similar activities.
Manik Suri:Pre pandemic.
Manik Suri:We would do a lot of travel.
Manik Suri:We really enjoyed meeting up with friends and, and kind of visiting them
Manik Suri:in different parts of the country.
Manik Suri:More recently it's been local hikes and walks and we, we have a dog we got in
Manik Suri:early 2020, that's been keeping us active.
Manik Suri:Espresso.
Manik Suri:So I think it's really the small stuff these days, Rabiah.
Manik Suri:it's the, it's the morning mat time with the baby or the evening walk
Manik Suri:in the park, but definitely keeps it safe and a good excuse to turn off.
Rabiah (Host):Nice.
Rabiah (Host):Well, congratulations.
Rabiah (Host):I mean a little late, but yeah, that's, that's awesome.
Rabiah (Host):Yeah.
Rabiah (Host):So like new puppy then new kid, I guess you could try kitten next if
Rabiah (Host):you want another baby around, but.
Manik Suri:I think we're . we're hold off on any more dependent creatures
Manik Suri:for a little while, thank you.
Rabiah (Host):That's a good idea.
Rabiah (Host):All right.
Rabiah (Host):So do you have any advice or mantra that you like to share or just something that
Rabiah (Host):was bestowed upon you that you think is just generally good for people to kind
Rabiah (Host):of think about in their day-to-day?
Manik Suri:My dad always said, and still says to me you know,
Manik Suri:always believe in yourself.
Manik Suri:I admire that simplicity and the kind of the wisdom that, that encapsulates.
Manik Suri:It's not easy to do.
Manik Suri:And I've struggled many times with the fear of failure or with the thought that
Manik Suri:it's not working out and a desire to quit or to, to abandon what I'm doing.
Manik Suri:I really admire that advice.
Manik Suri:And I look up to my dad a lot so that's one thing that stayed with me, kind of
Manik Suri:just, you know, truly believe in yourself.
Manik Suri:Whatever it is that you think.
Manik Suri:The world needs or that you want to do to show up really
Manik Suri:have confidence have conviction.
Manik Suri:And, and that's something I'm trying to do every single day.
Manik Suri:And I think as a daily, it's a daily mantra for that reason.
Rabiah (Host):Nice.
Rabiah (Host):That's good.
Rabiah (Host):And that's nice dad advice too.
Rabiah (Host):I mean that you got it from him.
Rabiah (Host):The next set of questions is just called the Fun Five and it's just
Rabiah (Host):kind of some things I like to, I think are interesting to know about people.
Rabiah (Host):So we'll start with what's the oldest t-shirt you have and still wear?
Manik Suri:I have a a t-shirt that I got in india when I had gone in 2005 with
Manik Suri:some friends after college for a visit.
Manik Suri:It was in a small hill station in the mountains called Dharamsala and it
Manik Suri:was a t-shirt with The, the Hindu God Ganesha on it, which I really love.
Manik Suri:It's one of those kinds of spawn t-shirts that, you know, simple but powerful.
Manik Suri:Ganesha is the remover of obstacles in, in kind of shorthand.
Manik Suri:That's what he's known for.
Manik Suri:And, if you're off the Hindu faith, we look up to him as someone who helps
Manik Suri:enable and make possible our dreams.
Manik Suri:And so I, I love that shirt.
Manik Suri:It's also super comfy and reminds me of a great time in my life.
Manik Suri:But yeah, that's probably the oldest shirt I still have.
Rabiah (Host):Oh, that's really cool.
Rabiah (Host):All right.
Rabiah (Host):And It felt like it was Groundhog's Day for awhile, like in the
Rabiah (Host):movie cause we'd just get up and did the same thing every day.
Rabiah (Host):If it really was Groundhog's Day, what song would you have play on
Rabiah (Host):your alarm clock every morning?
Manik Suri:I found this song just another Manic Monday had come out when I was a
Manik Suri:kid and it became a joke because people would sometimes pronounce my name "manic",
Manik Suri:but you know, because it's "mon-ic" and that song had come out, it was
Manik Suri:just, it kind of took over for a while.
Manik Suri:Uh, But I, I'm a kind of high energy person.
Manik Suri:I love the start of the week and getting going.
Manik Suri:So I think I liked that it's kind of got a peppy, like, let's go,
Manik Suri:let's go just another Manic Monday.
Manik Suri:And sometimes I feel like that, you know, living and working
Manik Suri:from home amidst a pandemic.
Manik Suri:It's like, what day of the week is it, you know?
Manik Suri:Hard to remember.
Rabiah (Host):I know I've gotten more than one text from friends just saying.
Rabiah (Host):Like have a good weekend.
Rabiah (Host):And I'm like, okay.
Rabiah (Host):But we saw Friday and they're like, oh, come man.
Rabiah (Host):The disappointment, even through texts, you can tell is there.
Rabiah (Host):So I know
Manik Suri:Yes.
Rabiah (Host):that.
Rabiah (Host):All right.
Rabiah (Host):Coffee or tea or neither?
Manik Suri:Absolutely coffee.
Manik Suri:I I kind of joked that I'm addicted, but having a newborn will
Manik Suri:definitely increase that addiction.
Manik Suri:If you're not already.
Manik Suri:I love any coffee.
Manik Suri:Love to make it in many different ways.
Manik Suri:I think we've got a French press and a pour over and a
Manik Suri:traditional machine in the house.
Manik Suri:So, I'm very much coffee drinker.
Rabiah (Host):Well and you named your dog Espresso so that just,
Manik Suri:That's a pretty much tell everyone
Rabiah (Host):yeah.
Manik Suri:itself.
Rabiah (Host):Yeah, tipped me off.
Rabiah (Host):Cool.
Rabiah (Host):All right.
Rabiah (Host):So can you think of something that just makes you laugh so hard you
Rabiah (Host):cry or just crack up when you think of it or something that happened
Rabiah (Host):recently that, that did that?
Manik Suri:I was on, yeah, I was watching my daughter try out this
Manik Suri:new You know, kind of toy slash piece of equipment called the
Manik Suri:Jolly Jumper which my wife found.
Manik Suri:My wife has a habit of finding these like amazing baby products going down
Manik Suri:various websites and they show up at the house at an Amazon package.
Manik Suri:And we're like, what is this thing?
Manik Suri:But this product has been around for apparently like close to a
Manik Suri:hundred years since like the 1930s.
Manik Suri:And it's still the same way.
Manik Suri:It's like, stand and you can put an infant in it and strap them in and they
Manik Suri:can kind of get the feeling of jumping up and down, but they're well-protected
Manik Suri:and they can kind of stand on their tippy toes and she's turned eight months today
Manik Suri:and she started using it on Saturday.
Manik Suri:And was.
Manik Suri:I've never seen a jollier look on her face.
Manik Suri:And I was just laughing to myself.
Manik Suri:Like she is literally jumping up and down with a jolly expression.
Manik Suri:This is like the best named product.
Manik Suri:Probably the best product I've seen for what it does.
Manik Suri:It's like, no wonder they're out for a hundred years.
Manik Suri:It was great.
Manik Suri:I was cracking up.
Rabiah (Host):Yeah.
Rabiah (Host):Yeah, I know it's when you're talking about.
Rabiah (Host):It's so simple.
Manik Suri:so simple.
Rabiah (Host):just, yeah, they just, I mean, actually, probably
Rabiah (Host):be fun for adults too really,
Manik Suri:I think so.
Manik Suri:I think so if only I were that nimble.
Manik Suri:Yeah,
Rabiah (Host):Exactly.
Rabiah (Host):Yeah oh, cool.
Rabiah (Host):And who inspires you right now?
Manik Suri:it's a really hard you know, it's hard to name just one person.
Manik Suri:There's so many people I look up to in the world.
Manik Suri:I I definitely feel inspired by, I think I said it earlier, but
Manik Suri:I feel inspired by my dad a lot.
Manik Suri:There's a quote or a saying, "the older I get the wiser, my dad becomes."
Manik Suri:Which is kind of like a, you know, there's a certain time when lessons
Manik Suri:and insights make more and more sense.
Manik Suri:And I think he used to say a lot of stuff to me when I was a kid
Manik Suri:that I would just roll my eyes at and as I've become a dad myself.
Manik Suri:And it was our first baby.
Manik Suri:And as I kind of think about many of his encouragements and advice I, I reflect
Manik Suri:on how grounded and how thoughtful and how caring he was and has been.
Manik Suri:So yeah, I'd say he's someone who inspires me every day tries to, you know,
Manik Suri:it makes me want to be a better dad.
Rabiah (Host):Awesome.
Rabiah (Host):Yeah, so that's, that's great.
Rabiah (Host):All right.
Rabiah (Host):Well, Manik, thanks so much.
Rabiah (Host):I really appreciate you doing this.
Rabiah (Host):So, if people want to find you or learn more about Therma, where should they go?
Manik Suri:Absolutely.
Manik Suri:We'd love to connect.
Manik Suri:If you're interested in learning more about the company getting involved or
Manik Suri:exploring partnerships, our website is hello therma dot com (hellotherma.com).
Manik Suri:That's hello therma dot com (hellotherma.com).
Manik Suri:Or you can reach out to me directly.
Manik Suri:It's Manik, M A N I K at hello therma dot com (manik @ hellotherma (dot).
Manik Suri:And we're also on social on LinkedIn and Twitter at hello therma (@hellotherma).
Manik Suri:We'd love to hear from you.
Manik Suri:We have a dozen open roles.
Manik Suri:They're largely remote and we're also raising capital and building partnerships.
Manik Suri:So please reach out.
Rabiah (Host):Amazing.
Rabiah (Host):Well, that'll all be in the show notes and I really appreciate your time
Rabiah (Host):and it's been great to talk to you.
Manik Suri:Pleasure.
Manik Suri:This was fun!
Rabiah (Host):Thanks for listening.
Rabiah (Host):You can learn more about the guests and what was talked about in the show notes.
Rabiah (Host):Joe Maffia created the music you're listening to.
Rabiah (Host):You can find him on Spotify at Joe M A F F I A.
Rabiah (Host):Rob Metke does all the design for which we are so grateful.
Rabiah (Host):You can find him online by searching Rob M E T K E.
Rabiah (Host):Please leave review if you'd like to show and get in touch if you
Rabiah (Host):have feedback or guest ideas.
Rabiah (Host):The pod is on all the social channels at at more than work pod
Rabiah (Host):(@morethanworkpod) or at Rabiah Comedy (@rabiahcomedy) on TikTok.
Rabiah (Host):And the website is more than work pod dot com (morethanworkpod.com).
Rabiah (Host):While being kind to others, don't forget to be kind to yourself.