Speaker:

Welcome back to the business ignite podcast, where we light the fire for business growth and marketing success. Your hosts, Ethan Walker, Samantha Reed, bring you the latest trends, expert insights, and actionable strategies to fuel your business journey. Let's ignite your potential.

Samantha Reed:

Ever find yourself scrolling through that feed and thinking, how in the world, like how did they get so many followers? It's like everyone else has the secret code to social media and we're just kind of stuck guessing. Totally. Well, today's deep dive, we're all about cracking that code. Love it. Or at least, at least getting a lot closer. Yeah. You guys shared an article from 95 Visual. It's called How Social Media Can Benefit or Hinder Your Success. Okay. And let me tell you, it is packed with insights. Yeah. So we're going to explore the pros, the cons, and most importantly, how you can make social media work for your goals.

Ethan Walker:

And what I appreciate about 95 Visual, you know, they come at this whole thing from this visual marketing web solutions angle. They live and breathe this stuff. So their insights are super practical.

Samantha Reed:

Absolutely. And that's what we want for you guys.

Ethan Walker:

Exactly.

Samantha Reed:

So let's dive into, like, the good stuff first, right?

Ethan Walker:

Okay. Yeah. Absolutely.

Samantha Reed:

The potential benefits that might make you want to double down on your whole social media strategy. I do. So 95 visual kicks things off with this whole idea of like humanizing your brand. Right. Which honestly sometimes online feels anything but human. Right. You know.

Ethan Walker:

Yeah.

Samantha Reed:

So how do we fix that?

Ethan Walker:

Well, I think it boils down to trust. Right. Right. In a world of like faceless corporations and all that, you know, people crave connection. And I think when you can show the people behind. The logo, you know, share your story, maybe even, you know, laugh at yourself a little bit. Sure. That resonates. Yeah. Like, think about those behind the scenes glimpses you see, like on Instagram, you know, a local coffee roaster showing their beans being roasted, or, uh, you know, a potter's hands, like molding the clay.

Samantha Reed:

Right.

Ethan Walker:

It's that realness, you know.

Samantha Reed:

It's true. It

Ethan Walker:

cuts through all the noise.

Samantha Reed:

It's like you're not just buying a product, you're, you're becoming a part of something.

Ethan Walker:

Exactly.

Samantha Reed:

Okay, so. We've established genuine connection is key, but then 95 visual also highlights this whole interactivity thing as a major benefit Yeah, what's the real power of two way communication when we're talking about social media?

Ethan Walker:

I think it goes back to that to that feeling heard, you know

Samantha Reed:

Okay,

Ethan Walker:

like imagine you walk into a store the owners right there.

Samantha Reed:

Yeah

Ethan Walker:

ready to answer your questions they want your feedback like that's powerful and Social media gives you that direct line

Samantha Reed:

It does. To

Ethan Walker:

your audience.

Samantha Reed:

It really does.

Ethan Walker:

You need feedback on a new product. Ask.

Samantha Reed:

Yeah.

Ethan Walker:

You want to understand a customer pain point.

Samantha Reed:

Uh huh.

Ethan Walker:

Start a conversation.

Samantha Reed:

Yeah. It's so much more valuable than just like shouting into the void. Totally. And hoping someone's listening. You know? Right. It's like having a real time focus group.

Ethan Walker:

Exactly.

Samantha Reed:

And speaking of valuable intel, 95 visual is so valuable. Spot on about the market research potential

Ethan Walker:

of social

Samantha Reed:

media. Yeah.

Ethan Walker:

It really is. Like, you've got this treasure trove of data there. It's

Samantha Reed:

true.

Ethan Walker:

Just waiting to be analyzed, right? Yeah. Like, every comment, every share, it's giving you insights into what your audience is interested in, their behaviors.

Samantha Reed:

Yeah, what they respond to.

Ethan Walker:

You can track trends, you can see what's resonating, you can even, like, almost anticipate what your audience needs. Wow. Before they even, like, articulate it, you know?

Samantha Reed:

That's amazing.

Ethan Walker:

That's powerful.

Samantha Reed:

Okay, so you've got me hooked on this whole, like, understanding my audience thing. Right. But let's be real. Sure. For a lot of us, budget is a huge factor. Oh, yeah. And thankfully, 95 Visual doesn't sugarcoat that. Right. They bring up the budget. Cost effectiveness as a major benefit. Yeah. What are your thoughts on that, especially for businesses with, you know, maybe limited resources?

Ethan Walker:

I mean, this is where, this is where social media can be a game changer.

Samantha Reed:

Okay.

Ethan Walker:

Because think about traditional advertising costs.

Samantha Reed:

Right.

Ethan Walker:

I mean, you're talking like print ads, billboards. Yeah. Radio spots.

Samantha Reed:

Good money.

Ethan Walker:

Huge. Now compare that to The hyper targeted approach you can get online.

Samantha Reed:

Okay.

Ethan Walker:

I mean, for a fraction of the cost.

Samantha Reed:

Really?

Ethan Walker:

You can reach a very specific demographic.

Samantha Reed:

Wow. You're

Ethan Walker:

making sure your message is seen by the right people.

Samantha Reed:

So instead of just like, putting it out to everybody.

Ethan Walker:

Exactly.

Samantha Reed:

You can actually say, okay, this is who I want to reach. And like, really hone in.

Ethan Walker:

You got it.

Samantha Reed:

That's incredible. And

Ethan Walker:

that level of precision, I mean. Yeah. You can't, you can't touch that with traditional marketing.

Samantha Reed:

Right.

Ethan Walker:

You know, it's not even a

Samantha Reed:

whole different ball game,

Ethan Walker:

totally different. You're not wasting resources, you know, on these broad strokes. You're putting your message right in front of the people that are, that are going to be into it.

Samantha Reed:

Okay. That is all incredibly compelling, but you know, 95 visual doesn't let us get too comfy with all the good vibes.

Ethan Walker:

Of course not.

Samantha Reed:

They remind us there's some downsides, some potential roadblocks to consider. And the first one. Honestly, makes me want to take a nap. Okay. Time commitment.

Ethan Walker:

Yeah.

Samantha Reed:

They even call social media audiences fickle?

Ethan Walker:

Yeah, they are.

Samantha Reed:

What does that even mean for someone who's like, already swamped?

Ethan Walker:

Right.

Samantha Reed:

Just running their business?

Ethan Walker:

Well, It means you can't just like, dig your toes in the water and expect to, to make some waves. Consistency is key. Think about it. Like, you walk past the same shop every day, right? But their lights are only on like half the time. You'd probably be like, are they even open?

Samantha Reed:

Are they in business? Yeah. Exactly. That's a good point.

Ethan Walker:

It's the same online. If you're posting sporadically, disappearing for weeks. It erodes trust.

Samantha Reed:

Makes sense.

Ethan Walker:

Makes it hard to build that momentum.

Samantha Reed:

Not even just posting. It's, it's engaging.

Ethan Walker:

Oh yeah.

Samantha Reed:

You know, it's, it's responding. It's staying on top of trends.

Ethan Walker:

It's a lot. It

Samantha Reed:

can feel like a full time job. Yeah. On top of your actual full time job.

Ethan Walker:

It's true.

Samantha Reed:

So how do you find that balance, especially when you're like juggling a million things? It's

Ethan Walker:

where, yeah, that's where having a clear strategy is so essential.

Samantha Reed:

Okay.

Ethan Walker:

You know, it's, it's working smarter, not harder.

Samantha Reed:

I like that.

Ethan Walker:

So, you know, start by defining your goals.

Samantha Reed:

Okay. What

Ethan Walker:

are you trying to achieve?

Samantha Reed:

Yeah. What are we doing here?

Ethan Walker:

Right. Is it brand awareness? Is it customer engagement? Is it sales? Like, once you know where you're going,

Samantha Reed:

Right.

Ethan Walker:

You can kind of, you can map out the most efficient route.

Samantha Reed:

Yeah. It's like instead of just driving around aimlessly, you're using a GPS.

Ethan Walker:

Exactly.

Samantha Reed:

To actually get where you need to go. A

Ethan Walker:

hundred percent.

Samantha Reed:

Okay, so we're being mindful of our time, we're being strategic.

Ethan Walker:

Right.

Samantha Reed:

But then there's this other point that 95 Visual raises, and it's a little bit of a reality check.

Ethan Walker:

Okay.

Samantha Reed:

This whole idea of an unbalanced following.

Ethan Walker:

Right.

Samantha Reed:

What does that even mean?

Ethan Walker:

So it means that having a large following doesn't automatically mean business success.

Samantha Reed:

Okay.

Ethan Walker:

You could have thousands of followers.

Samantha Reed:

Okay.

Ethan Walker:

From all over the world.

Samantha Reed:

Right.

Ethan Walker:

But if they're not your target demographic.

Samantha Reed:

Right.

Ethan Walker:

If they're not actually interested in buying what you're selling. Right. It's a hollow victory.

Samantha Reed:

It's like that saying, you can lead a horse to water.

Ethan Walker:

Exactly.

Samantha Reed:

You can have all the eyes on your content, but if they're not the right eyes, it's not translating to, like, actual, you know,

Ethan Walker:

Results. It's all about, you know, it goes back to knowing your audience, like really knowing who they are.

Samantha Reed:

So how do you do that? Like, how do you ensure that you are reaching those potential customers?

Ethan Walker:

You gotta figure out, like, where do they hang out online? What are they interested in? What are their pain points?

Samantha Reed:

Right. Exactly.

Ethan Walker:

And once you have this clear picture of who you're trying to reach, you can tailor everything.

Samantha Reed:

Okay, so it's not just about quantity, it's about quality.

Ethan Walker:

A hundred percent.

Samantha Reed:

Finding your tribe, so to speak.

Ethan Walker:

Find your people.

Samantha Reed:

Which brings us to a point that, frankly, gives a lot of people anxiety.

Ethan Walker:

Okay.

Samantha Reed:

The R word.

Ethan Walker:

Oh boy.

Samantha Reed:

Risk.

Ethan Walker:

Yeah.

Samantha Reed:

What are some of the biggest risks that businesses face on social media?

Ethan Walker:

Oh, man. And

Samantha Reed:

how can they, like, how can they mitigate them? What can we do?

Ethan Walker:

Well, I think you gotta remember the internet has a long memory.

Samantha Reed:

That's true.

Ethan Walker:

Okay, so. What you

Samantha Reed:

put out there is out there.

Ethan Walker:

Yeah. A negative review, like, a poorly handled customer service interaction, I mean. Right, yeah. Even an innocent mistake.

Samantha Reed:

Yeah. Can

Ethan Walker:

spiral into a PR crisis.

Samantha Reed:

Wow.

Ethan Walker:

If you're not careful.

Samantha Reed:

Yeah, it's true.

Ethan Walker:

So it's crucial to have a plan in place.

Samantha Reed:

Okay. For

Ethan Walker:

handling negative feedback.

Samantha Reed:

Okay.

Ethan Walker:

Addressing misinformation.

Samantha Reed:

Mm

Ethan Walker:

hmm. Safeguarding your accounts. Yeah. Hacking attempts. All of that.

Samantha Reed:

So it's not just about putting out fires. It's like having, you know. Right. The right fire extinguishers in place.

Ethan Walker:

You got it.

Samantha Reed:

Before things even get out of hand.

Ethan Walker:

Be prepared.

Samantha Reed:

Okay, that makes a lot of sense. Last but not least, 95 visual brings up a challenge that's becoming increasingly common.

Ethan Walker:

Yeah.

Samantha Reed:

Difficulty targeting. Oh

Ethan Walker:

yeah, it's hard.

Samantha Reed:

With so much noise. So. Online. Yeah. How can businesses break through? Right. Reach new audiences, especially when brand loyalty is like at an all time high. Yeah. It's almost like everyone's already found their favorite coffee shop. And you're trying to be the new one on the block and lure them away. It's a tough crowd.

Ethan Walker:

It is, it is. But not impossible. I mean, think about what makes you try a new product or service. Is it a recommendation from a friend? An ad that just like, really catches your eye?

Samantha Reed:

A

Ethan Walker:

discount code you just can't resist? The same principles apply online.

Samantha Reed:

Okay. I

Ethan Walker:

know.

Samantha Reed:

So it's about finding those creative ways to, like, to pique people's interest. Totally. Give them a reason to, like, look twice.

Ethan Walker:

Absolutely.

Samantha Reed:

Okay, we've covered a lot of ground here.

Ethan Walker:

We have.

Samantha Reed:

Both the, like, exciting opportunities and the very real challenges of using social media to, you know, find success. Right. But I always find that the most valuable part of any deep dive is that so what moment, right? So what does all of this actually mean for you, the listener?

Ethan Walker:

Yeah, that's the question. And

Samantha Reed:

your unique goals.

Ethan Walker:

Well, I think 95 visual. They nail it in their conclusion. They say social media should be a piece of your strategy.

Samantha Reed:

Okay.

Ethan Walker:

Not the whole pie. It's about balance.

Samantha Reed:

Don't put all your eggs in one basket.

Ethan Walker:

Exactly.

Samantha Reed:

Yeah.

Ethan Walker:

And they emphasize skilled management, which

Samantha Reed:

Yeah.

Ethan Walker:

Circles back to what we were talking about before. Right. The time commitment.

Samantha Reed:

Being smart about it.

Ethan Walker:

Mitigating the risks.

Samantha Reed:

Yeah.

Ethan Walker:

It's not enough to just show up. You know?

Samantha Reed:

Yeah.

Ethan Walker:

You gotta show up consistently.

Samantha Reed:

Right.

Ethan Walker:

Authentically.

Samantha Reed:

E real.

Ethan Walker:

And strategically.

Samantha Reed:

Have a plan.

Ethan Walker:

Have a plan.

Samantha Reed:

It's like the difference between, you know, dabbling in a hobby and running a marathon. You've gotta have a game plan.

Ethan Walker:

You gotta train for it.

Samantha Reed:

Yeah. You gotta train. Yeah. You need endurance.

Ethan Walker:

Yeah.

Samantha Reed:

And you've also gotta be able to adapt along the way.

Ethan Walker:

Right. Because things change.

Samantha Reed:

Yeah. Yeah. And what I really appreciate is how 95 Visual, You know, they really encourage businesses to think about their specific context. Yeah. What works for a global tech giant. It isn't going to translate to, you know, a local bakery or, you know, a freelance consultant.

Ethan Walker:

Yeah. And here's something else to keep in mind, right?

Samantha Reed:

Okay.

Ethan Walker:

Social media, it's constantly evolving.

Samantha Reed:

Always.

Ethan Walker:

New platforms are popping up, like, overnight.

Samantha Reed:

Yeah, it's crazy.

Ethan Walker:

Algorithms change. User behavior shifts.

Samantha Reed:

It's true.

Ethan Walker:

What works today might be old news tomorrow.

Samantha Reed:

It's like trying to hit a moving target while riding a roller coaster. Yeah. Yeah.

Ethan Walker:

That's a good one, yeah.

Samantha Reed:

So how do you stay ahead of the curve without getting, like, completely overwhelmed?

Ethan Walker:

I think it's all about staying curious.

Samantha Reed:

Okay.

Ethan Walker:

Experiment. Don't be afraid to try new things. Analyze the results.

Samantha Reed:

Okay.

Ethan Walker:

Adjust your approach.

Samantha Reed:

Don't be afraid to, you know, just try something.

Ethan Walker:

Exactly. And that's the beauty of the digital world. Okay. It's so dynamic.

Samantha Reed:

Yeah.

Ethan Walker:

And that presents both challenges and amazing opportunities. It

Samantha Reed:

really does.

Ethan Walker:

For growth.

Samantha Reed:

That's such a great point to end on, you know? Just embracing the ever changing nature of the beast.

Ethan Walker:

That's it.

Samantha Reed:

And you know what? We want to hear from you.

Ethan Walker:

Yes.

Samantha Reed:

What are your biggest social media wins? Right,

Ethan Walker:

let us know.

Samantha Reed:

What challenges are you facing?

Ethan Walker:

We want to hear it.

Samantha Reed:

Head over to our website to share your thoughts.

Ethan Walker:

Yeah, and And

Samantha Reed:

explore some of the, the awesome resources we put together.

Ethan Walker:

Check those out.

Samantha Reed:

Until next time, happy connecting.

Speaker 2:

Thanks for tuning into the Business Ignite podcast, where we fuel your business growth and marketing success. If you enjoyed today's episode, be sure to rate and review us. It does help others find the show. Don't forget to follow us on social media at Business Ignite podcast and share this episode with a friend. Keep the fire burning and remember, your success is just one strategy away. Until next time, stay ignited.