The reason you're so frustrated with your beautician is not your

fault. We have too many inexperienced therapists employed by

too many corporate salons and this is actually where

the problem lies. The diploma of beauty is

absolute rubbish. There is no real regulation from the industry.

Politicians don't care. They just want to be seen to be creating

jobs and helping the tertiary sector churn out graduates.

you do not need another serum or another beautician.

You just need a skin expert. Welcome to the Holistic Skin

Guru, where what's on the surface is just as important as

what's underneath. I'm your host, Aamena. Let's dive deep

into the world of holistic skincare. Hi,

and welcome to another episode of Holistic Skin Guru. Today,

we're going to talk about how you do not

need another serum or another beautician. You

just need a skin expert. Now, the reason you're

so frustrated with your beautician is not your fault. For

choosing the wrong salon, the real reason is actually something

we only really discuss within the beauty industry. You

see, we have too many inexperienced therapists employed by

too many corporate salons, and this

is actually where the problem lies. So what is a

corporate salon? A corporate salon is a large chain

or group of clinics or salons or spas owned by a

corporate entity instead of a salon owned by a qualified

skin therapist leading a team of other therapists. Now,

why is this problematic? Well, corporates, generally

speaking, are looking at numbers in glassy

towers and don't really have that relationship built with

you as the person on the other end receiving the treatment. They

train their therapist in bulk. They are

equipping their therapist with lots and lots of tools to help them

sell. And so a lot of the times you're not,

you're not the best interest for them. They're always looking at the best

interest of themselves and they're running their

business to the best of their ability. Now what the

industry also doesn't want you to know is that the Diploma of

Beauty is absolute rubbish. There is no real regulation

from the industry and the schools are not listening to the industry. They

churn out high numbers of graduates with subpar training that

need to learn basics like a brow shape as soon as they're employed. I

can tell you stories of people that I've employed who've come out of this system

and don't even know how to wax a leg or an arm

or an underarm, and we've got to teach them the basics. So

this is frustrating for salon owners like myself.

It's frustrating for the entire industry. So

the entire system seems to be broken somewhat, with

no one really doing anything to change it because politicians don't care.

They just want to be seen to be creating jobs and helping

the tertiary sector churn out graduates. And

the tertiary sector loves the fact that they've been

backed by the government and they just churn out large numbers

of graduates with no real care taken

to ensure that these people are, for one, in

the right industry, that they're people persons so that,

you know, they love people because that's what industry we're in. We have

to love people. and they're not making sure that these people are

skilled enough with the necessary tools to be

able to come into a working environment and work

autonomously with clients. So their knowledge

and their skill base is actually quite low and we have to spend a

lot of time with graduates to teach them and

give them the skills that they need to

be able to service clients by themselves. So it takes

at least two to three years after graduating before they

can actually be left alone. Now the problem I have is

not upskilling graduates. The problem I have is

that these graduates are almost being encouraged from a tertiary

level to go out and open businesses. And

so we have an entire industry, especially after COVID, where

little home salons, and I've got nothing wrong, nothing against home

salons, but little home salons have opened by graduates

who have no experience. and they go out

and they take out loans or they get loans from their families and they buy expensive

equipment like Haifu machines, laser machines, and

then they get loose on the public. So this is the problem that

I have with this industry. It is unregulated. We

don't have a united body to oversee the

training and the development, which then leaves it into

the hands of the employer to upskill and teach people in

order to be able to provide quality treatments. So when they

bypass the first few years of

their training within the industry and

going straight into their own home businesses, they're actually putting

their clients at risk because they don't have sufficient knowledge

to be able to work the machines that they've invested in. And

a lot of times we see really cheap treatments out there and

then we actually, in our clinics, see people coming back to

us saying, well, I went somewhere, the girl didn't know what

she was doing, she burnt me, she hurt me and

all these other issues arise. So this is the issue

that we have, you know, large amounts of students are pushed out of schools

with little to no real skin knowledge. They need at least the

two years of experience within the industry before they can be left alone

with a client to do full skin consultations. And even

then they require monitoring and training, which they just do not receive

from busy corporate salons. So how do

you find a clinic or salon that suits your requirements? Understanding

what you're trying to achieve with your skin and deciding on that first is

a starting point. Check out my Skin School videos

about what to know about your skin before making decisions about

treatments. So in short, look for a clinic that

is privately owned with at least the owner who is

an esthetician or skin expert who nurtures her team

and continuously develops them. In other words, do your

homework before you hand over your hard earned cash and

make sure you understand the value of the treatment you receive and

what that means to your unique circumstance. Okay,

so one of the biggest issues that we see coming into our clinic where

people are going and seeing therapists who

are not highly skilled or maybe just graduated and

working out of their own homes or working for

a corporate salon and haven't had enough training. A

lot of times we see people who've come in who have been burnt by

laser machines because the person that operated on them didn't

get adequate training on that particular equipment. And

something that I've seen from the time I started in this industry

is a lot of women coming in with really, really

bad brows. And the reason for that is that they

go to therapists who have had very little training

in this area. I mean a diploma qualified therapist, I'm

not even talking about beauticians, I'm talking about diploma qualified therapists

who've spent one entire year training in this industry, only

get about half a day on how to shape

a brow. And that is not enough time for

them unless they already have some sort of experience from

doing, you know, friends brows or their own brows or their family's

brows or have continuously practiced shaping

brows. A lot of them have no idea. So when I

hire graduates, I would never put them in a room with a client by

themselves straight off the bat because I never know what they're going to do. And

being a brow expert myself, being a brow master, I'm very, very

specific about how a client's brows are

addressed. I mean, apart, put aside mapping and all those

sort of things, if you don't understand the basics of brow shaping, you're

going to mess the client's brows up. And the biggest, biggest problem with

therapists is that they stand behind the client and

that's how they're shaping your brows. I don't know about you, but I cannot shape

my brows upside down. So we train

completely differently as brow specialists. We make

sure that we look at your brow from all perspectives and we're able

to map that brow to give you the best shape possible. And

instead of taking away, we're looking at how much we can keep. So

those are probably the two things that we see most of in

our industry. Bad brows coming from inexperienced therapists

and people getting burnt from equipment where unskilled

therapists are using equipment. This

is Aamena with the Holistic Skin Guru. Join us on our podcast. Don't

forget to hit subscribe and we'll see you on the next podcast. Thank

you for joining me on Holistic Skin Guru. If this

episode has helped you get one step closer to achieving

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