1 00:00:00,000 --> 00:00:04,000 Have you ever felt stuck in your own head when it comes to thinking about your business? 2 00:00:04,000 --> 00:00:09,000 Do you feel like you're overthinking every decision? 3 00:00:09,000 --> 00:00:14,000 And are you wondering if you're the only one who's finding it hard? 4 00:00:14,000 --> 00:00:19,500 There's a phrase that I love: you can't read a label from inside the jar, 5 00:00:19,500 --> 00:00:23,000 and it's so true when you're a business owner. 6 00:00:44,000 --> 00:00:49,000 When you are the one who's living and breathing a business day in, day out, 7 00:00:49,000 --> 00:00:54,000 it's really, really difficult for you to get out of your own head, 8 00:00:54,000 --> 00:00:59,000 to get out of your own way, and to really look beyond what's going on for you right now 9 00:00:59,000 --> 00:01:04,000 and to think about the possibilities of what could be. 10 00:01:04,000 --> 00:01:08,000 Now when you're in your own head, it can magnify your fears, 11 00:01:08,000 --> 00:01:13,000 it can distort your perspective, and it can make normal challenges feel like a personal failure. 12 00:01:13,000 --> 00:01:17,000 This happens all the time to small business owners, and I'm sure it has happened to you. 13 00:01:17,000 --> 00:01:22,000 So what's the answer? How do you get out of your own head? 14 00:01:22,000 --> 00:01:27,000 It can be really difficult to do, especially when you are the person running the business, 15 00:01:27,000 --> 00:01:32,000 either at home all day working on your online business, 16 00:01:32,000 --> 00:01:37,000 or even if you are in store or running your team, it can feel like you are still the one 17 00:01:37,000 --> 00:01:40,000 trapped in your own head. 18 00:01:40,000 --> 00:01:45,000 But the good news is there is a way out, 19 00:01:45,000 --> 00:01:49,000 and one of the quickest ways that I found to shift perspective 20 00:01:53,000 --> 00:01:58,000 from your own mental limitations is to see other people's stories. 21 00:01:58,000 --> 00:02:03,000 And other people's stories are really powerful because they help us rewrite the narrative. 22 00:02:03,000 --> 00:02:08,000 When you are the only person hearing your thoughts, it can feel like they're the gospel truth, 23 00:02:08,000 --> 00:02:13,000 whereas when you actually see other people who've gone out there and done the things 24 00:02:13,000 --> 00:02:17,000 that you wanna do, or if they've grown their business in a way 25 00:02:17,000 --> 00:02:21,000 you may have told yourself isn't possible, 26 00:02:21,000 --> 00:02:25,000 or they've overcome some kind of challenge that you yourself are struggling with, 27 00:02:25,000 --> 00:02:29,000 it's a really quick way for you to shift your perspective. 28 00:02:29,000 --> 00:02:33,000 I'm a big believer in the saying, you need to see it to be it. 29 00:02:33,000 --> 00:02:37,000 And that is one of the most important reasons why I started Retail Roar in the first place. 30 00:02:37,000 --> 00:02:41,000 So, Retail Roar — that's R-O-A-R, Roar like a tiger. 31 00:02:41,000 --> 00:02:44,000 It's my free online summit. 32 00:02:44,000 --> 00:02:49,000 It's coming up on the 26th and the 27th of March, 33 00:02:49,000 --> 00:02:53,000 and I specifically created it because I was having so many conversations with people 34 00:02:53,000 --> 00:02:58,000 who were stuck in their own head, and I wanted to pull together some really inspiring people 35 00:02:58,000 --> 00:03:03,000 who had built their businesses from the same place that you have. 36 00:03:03,000 --> 00:03:08,000 Many people who'd started in their parents' house or on their kitchen table, 37 00:03:08,000 --> 00:03:12,000 they'd started with a stall, but now they have a whole load of shops. 38 00:03:12,000 --> 00:03:16,000 Or maybe they started with a pop-up and now they have bricks and mortar chains. 39 00:03:16,000 --> 00:03:21,000 There are people who started with an idea and now they've got huge reach, 40 00:03:21,000 --> 00:03:26,000 hitting six-figure months or winning awards for their businesses 41 00:03:26,000 --> 00:03:30,000 as the fastest growth and hugely impressive turnovers. 42 00:03:30,000 --> 00:03:34,000 What I've challenged myself every single year when I've run Retail Roar — 43 00:03:34,000 --> 00:03:39,000 this is my third year running it — and I spend pretty much the whole year doing this, 44 00:03:39,000 --> 00:03:43,000 looking for people who've got really interesting, inspiring stories 45 00:03:43,000 --> 00:03:47,000 that will give you the viewer an opportunity to really get out of your own head, 46 00:03:47,000 --> 00:03:52,000 to put to one side what you feel like you might be capable of doing in your business. 47 00:03:52,000 --> 00:03:56,000 And to see the stories of people who have really created something exceptional. 48 00:03:56,000 --> 00:04:00,000 So everyone that you admire started with an idea. 49 00:04:00,000 --> 00:04:05,000 Everybody who you look up to, and I'm sure if you spent five minutes, 50 00:04:05,000 --> 00:04:10,000 you could think about the people that you really admire, 51 00:04:10,000 --> 00:04:14,000 that you wish to yourself, "Oh, I wish I had a business like them." 52 00:04:14,000 --> 00:04:17,000 They all started with an idea. They all had their wobbly first launch. 53 00:04:17,000 --> 00:04:22,000 They all had a tiny following or a lot of self-doubt. 54 00:04:22,000 --> 00:04:26,000 And what is the difference? Now you might say, "Oh, well, 55 00:04:26,000 --> 00:04:29,000 they're just really good at what they do." 56 00:04:29,000 --> 00:04:33,000 But I'm here to tell you that having interviewed a lot of people 57 00:04:33,000 --> 00:04:37,000 who've grown amazing businesses, one of the biggest differences between the people 58 00:04:37,000 --> 00:04:43,000 who create something amazing and the people who don't is that they kept going. 59 00:04:43,000 --> 00:04:48,000 In this year's Roar, it's absolutely no different in terms of the brief that I set myself, 60 00:04:48,000 --> 00:04:53,000 and I wanted to just run you through some of the examples 61 00:04:53,000 --> 00:04:57,000 just to give you an idea of the kind of speakers that you're gonna be hearing from. 62 00:04:57,000 --> 00:05:01,000 If you haven't signed up already, it's completely free to sign up. You can go to Retail Roar, 63 00:05:01,000 --> 00:05:05,000 that's retailroar.co.uk. 64 00:05:05,000 --> 00:05:09,000 Grab your free spot, and that's all you need to do. 65 00:05:09,000 --> 00:05:13,000 You'll then have an opportunity to join a Facebook group, 66 00:05:13,000 --> 00:05:18,000 and then the sessions are streamed into the Facebook group on the 26th and the 27th. 67 00:05:18,000 --> 00:05:22,000 You'll be able to watch them all there as well as watch the replays throughout the weekend. 68 00:05:22,000 --> 00:05:27,000 But just to give you an idea of the kind of people that we have got coming up, 69 00:05:27,000 --> 00:05:31,000 I wanna tell you about a few of the inspiring stories that you're gonna hear. 70 00:05:31,000 --> 00:05:36,000 One of the people that I really wanted to get onto Roar, and I was delighted it all worked out, 71 00:05:36,000 --> 00:05:39,000 was a guy called Luke Ane Cameron. He runs a business called Yes Clean, 72 00:05:39,000 --> 00:05:43,000 and I met him for the first time at an event that TikTok put on, 73 00:05:43,000 --> 00:05:48,000 which was a press briefing for their Black Friday. And then they also had some creators. 74 00:05:48,000 --> 00:05:53,000 It was like a matchmaking event between brands and creators. 75 00:05:53,000 --> 00:05:58,000 So I was struck immediately by Luke and the branding for Yes Clean, which was really fun. 76 00:05:58,000 --> 00:06:02,000 It's a cleaning brand, in case you hadn't guessed, and has a huge following on TikTok. 77 00:06:02,000 --> 00:06:07,000 And what was so incredible about Luke's story — he took the time, he did the research, 78 00:06:07,000 --> 00:06:11,000 and then he won the TikTok Breakthrough Seller of the Year 79 00:06:11,000 --> 00:06:16,000 for his first year in business, where he shipped 650,000 orders in year one. 80 00:06:16,000 --> 00:06:20,000 And what makes his story so interesting 81 00:06:20,000 --> 00:06:24,000 is that he's extremely open with sharing the steps that he took, 82 00:06:24,000 --> 00:06:28,000 the things that really made a difference to him and how he created this cult brand 83 00:06:28,000 --> 00:06:33,000 with his incredible community following. 84 00:06:33,000 --> 00:06:37,000 We also have another amazing entrepreneur, Catherine Byrne. 85 00:06:37,000 --> 00:06:42,000 You might recognise her name from The Apprentice, where she was a finalist. 86 00:07:05,000 --> 00:07:09,000 She has a brand called My Christmas Pajamas, 87 00:07:09,000 --> 00:07:14,000 and again, she'll share some really great, concrete information about how she manages 88 00:07:14,000 --> 00:07:18,000 with such a seasonal business. 89 00:07:18,000 --> 00:07:22,000 You can imagine — when your business is built around Christmas pajamas, 90 00:07:22,000 --> 00:07:27,000 you have gotta be absolutely spot on when it comes to your stock management. 91 00:07:27,000 --> 00:07:32,000 In terms of bricks and mortar, we have got some incredibly inspiring entrepreneurs 92 00:07:32,000 --> 00:07:36,000 who are gonna be sharing their stories with us in Retail Roar. 93 00:07:36,000 --> 00:07:40,000 We've got Richard Austin, who is the founder of Vinegar Hill, a chain of stores, 94 00:07:40,000 --> 00:07:44,000 as well as Priya Aurora, the founder of Lark London. 95 00:07:44,000 --> 00:07:48,000 Now, Vinegar Hill has 15 stores. Lark London has 18, 96 00:07:48,000 --> 00:07:51,000 and they both started with a single shop. 97 00:07:51,000 --> 00:07:55,000 So it's so interesting to hear their journey in terms of starting with one shop. 98 00:07:55,000 --> 00:07:59,000 What made them decide it was the time to expand, and how they went about doing that 99 00:07:59,000 --> 00:08:03,000 while still delighting their customer. 100 00:08:03,000 --> 00:08:07,000 And then we're gonna hear from Todd and Jenny Cassidy. 101 00:08:07,000 --> 00:08:10,000 They have built a chain of 41 bridal boutiques. 102 00:08:10,000 --> 00:08:14,000 But again, the really interesting thing about their story is 103 00:08:14,000 --> 00:08:18,000 how they recognised a gap in the market, how they recognised that they could create 104 00:08:18,000 --> 00:08:22,000 something that the customer really wanted, how they really leaned into that 105 00:08:22,000 --> 00:08:27,000 and used that as their springboard for growth. 106 00:08:27,000 --> 00:08:31,000 And then we have another fantastic, very inspiring TikTok Shop seller, Don Bogle. 107 00:08:31,000 --> 00:08:35,000 She runs a business called Hair Anatomy, 108 00:08:35,000 --> 00:08:40,000 and she's gonna be sharing how she went from selling at her kitchen table 109 00:08:40,000 --> 00:08:44,000 to hitting six-figure months by building a community of women suffering from alopecia 110 00:08:44,000 --> 00:08:49,000 or undergoing cancer treatment, who maybe were making their first ever purchase of a wig, 111 00:08:49,000 --> 00:08:53,000 and how her sensitivity and her ability to connect with people 112 00:08:53,000 --> 00:08:58,000 during this very emotional time for them has really helped her build her community. 113 00:08:58,000 --> 00:09:02,000 What I love about all of these stories is, again, as I mentioned, 114 00:09:02,000 --> 00:09:06,000 these are people who started exactly where you are now. 115 00:09:06,000 --> 00:09:10,000 They are not shy about sharing not only their story, 116 00:09:10,000 --> 00:09:14,000 but also some of the setbacks along the way. 117 00:09:14,000 --> 00:09:18,000 I know for a fact, from speaking to a lot of people over the years, 118 00:09:18,000 --> 00:09:22,000 that hearing these kinds of stories, understanding a little bit more depth 119 00:09:22,000 --> 00:09:26,000 behind the trajectory that these businesses have gone through, 120 00:09:26,000 --> 00:09:30,000 makes such a big difference. 121 00:09:30,000 --> 00:09:34,000 And that was always my intention with Retail Roar. 122 00:09:34,000 --> 00:09:38,000 I wanted it to be inspiring. I wanted it to be uplifting. 123 00:09:38,000 --> 00:09:43,000 I wanted it to be really super feel good — a great opportunity for you 124 00:09:43,000 --> 00:09:47,000 to hear from people that you maybe have never heard from before. 125 00:09:47,000 --> 00:09:51,000 Maybe you are familiar with their brands, maybe you're not so familiar, 126 00:09:51,000 --> 00:09:55,000 but these are people who are gonna be sharing not just the highlight reel, 127 00:09:55,000 --> 00:10:00,000 but also some of the challenges that they had to overcome. 128 00:10:00,000 --> 00:10:04,000 These are people who are gonna be sharing how they chose products, 129 00:10:04,000 --> 00:10:08,000 how they marketed, how they built communities. 130 00:10:08,000 --> 00:10:12,000 I'm always really keen to hone in on the questions, 131 00:10:12,000 --> 00:10:16,000 because you often hear people say, "Make that connection with your customer." 132 00:10:16,000 --> 00:10:20,000 Well, what does that actually mean in practice? 133 00:10:20,000 --> 00:10:24,000 How do you survive tough seasons? What do you do when things aren't going right? 134 00:10:24,000 --> 00:10:28,000 Because nobody's story is linear. It helps to normalise your own journey, 135 00:10:28,000 --> 00:10:32,000 and it can really be sometimes the only thing that can get you out of a little bit of a rut, 136 00:10:32,000 --> 00:10:36,000 for want of a better word. This is always so that you can get inspired, 137 00:10:36,000 --> 00:10:40,000 get that information, that inspiration, and just hear from people who are just like you, 138 00:10:40,000 --> 00:10:45,000 who have done amazing things with their businesses and some of the decisions they made along the way. 139 00:10:45,000 --> 00:10:49,000 Inspiration — it's not just about feeling good, although it does feel good to be inspired, 140 00:10:49,000 --> 00:10:54,000 but it's really, really important to expand what you believe is possible, 141 00:10:54,000 --> 00:10:58,000 especially if you are often bombarded by negative messaging. 142 00:10:58,000 --> 00:11:03,000 Sometimes we can get stuck in our own corner of social media where everyone's talking about 143 00:11:03,000 --> 00:11:07,000 all of these businesses that are closing down, or people who decided to shut their doors, 144 00:11:07,000 --> 00:11:12,000 or maybe you are hearing about people who've just decided to go do something else. 145 00:11:12,000 --> 00:11:16,000 And it can feel very much like the reality is, "Oh, well, everything's really difficult 146 00:11:16,000 --> 00:11:21,000 and it's just not possible to do what I want to do." 147 00:11:21,000 --> 00:11:25,000 But when you actually hear from people who are doing the things that you wanna do, 148 00:11:25,000 --> 00:11:29,000 or maybe it's not exactly what you wanna do, but it's what they wanted to do 149 00:11:29,000 --> 00:11:34,000 and they've been able to build the business for them. 150 00:11:34,000 --> 00:11:38,000 And that to me is the really important thing about hearing inspirational stories — 151 00:11:38,000 --> 00:11:42,000 to really help you look forward and see things in a different way. 152 00:11:42,000 --> 00:11:46,000 Three concrete business reasons to listen to inspirational stories. 153 00:11:46,000 --> 00:11:50,000 Number one: you think bigger. You stop playing small. 154 00:11:50,000 --> 00:11:54,000 You start to take your business more seriously, and you also just get really clear 155 00:11:54,000 --> 00:11:58,000 on some of the other things that have worked for other people. 156 00:11:58,000 --> 00:12:02,000 Secondly, it can help you feel more confident showing up, 157 00:12:02,000 --> 00:12:06,000 get re-energised with your marketing. 158 00:12:06,000 --> 00:12:10,000 We know that often you can get stuck in that cycle of doom, 159 00:12:10,000 --> 00:12:14,000 where maybe sales slow down and you feel like, "Oh, this is all really difficult," 160 00:12:14,000 --> 00:12:18,000 so you are not as inspired to show up. 161 00:12:18,000 --> 00:12:22,000 And then if you don't show up as much, then sales slow down, 162 00:12:22,000 --> 00:12:26,000 and round and round we go in the cycle of doom. 163 00:12:26,000 --> 00:12:30,000 Getting inspired, listening to these stories, can help lift you up, 164 00:12:30,000 --> 00:12:34,000 give you that boost and get you back out there. 165 00:12:34,000 --> 00:12:38,000 And thirdly, it can help you make braver decisions. 166 00:12:38,000 --> 00:12:42,000 Just hearing about what's possible, the kind of decisions 167 00:12:42,000 --> 00:12:46,000 that you might not even have thought were an option. 168 00:12:46,000 --> 00:12:50,000 It can be really inspiring and help you look at things differently, 169 00:12:50,000 --> 00:12:54,000 because as I said, you can't be it if you can't see it. 170 00:12:54,000 --> 00:12:57,000 So definitely come along to Retail Roar. 171 00:12:57,000 --> 00:13:01,000 Completely free to sign up and get your dose of inspiration. 172 00:13:01,000 --> 00:13:05,000 So Retail Roar — it's not just about fluffy stories that sound really good from the headlines. 173 00:13:05,000 --> 00:13:10,000 This is me sitting down with these incredible founders and delving into the details. 174 00:13:10,000 --> 00:13:14,000 If you've listened to this podcast for a while, you'll know I love straight talking, 175 00:13:14,000 --> 00:13:18,000 straight to the point. What's practical? What can we use as a takeaway? 176 00:13:18,000 --> 00:13:22,000 The talks are short — they're typically 25 to 30 minutes long. 177 00:13:22,000 --> 00:13:26,000 You can dip in and out. It's completely free to join, 178 00:13:26,000 --> 00:13:30,000 so there's no reason not to sign up. I wanted it to be accessible, 179 00:13:30,000 --> 00:13:34,000 and I wanted it to be open to everybody. 180 00:13:34,000 --> 00:13:38,000 And if you sign up, you'll be able to get the replays inside the group 181 00:13:38,000 --> 00:13:41,000 for a few days after the event. 182 00:13:41,000 --> 00:13:45,000 So even if you're not available on the 26th and the 27th, 183 00:13:45,000 --> 00:13:48,000 you can come along and have a listen. 184 00:13:48,000 --> 00:13:52,000 So Retail Roar — it's about showing you what's possible, 185 00:13:52,000 --> 00:13:56,000 about giving you real, practical insight and helping you see the bigger picture 186 00:13:56,000 --> 00:14:00,000 for your own business. 187 00:14:00,000 --> 00:14:04,000 So if you've been feeling stuck in your own head, 188 00:14:04,000 --> 00:14:07,000 this is your chance to have a reset. 189 00:14:07,000 --> 00:14:11,000 If you've been feeling flat, feeling isolated, wondering if it's just you, 190 00:14:11,000 --> 00:14:14,000 then this is your reminder: it's not just you. 191 00:14:14,000 --> 00:14:17,000 Everybody has these moments. 192 00:14:17,000 --> 00:14:21,000 There's also another reason that I put it in the first part of the year — 193 00:14:21,000 --> 00:14:25,000 because I knew that February and March can be really tricky, slow months 194 00:14:25,000 --> 00:14:28,000 for a lot of people, 195 00:14:28,000 --> 00:14:32,000 so I wanted there to be something really uplifting during that time 196 00:14:32,000 --> 00:14:36,000 so you don't have to figure it all out alone. 197 00:14:36,000 --> 00:14:39,000 You can get inspired. You can hear from incredible people 198 00:14:39,000 --> 00:14:43,000 who have grown their businesses and learn from them. 199 00:14:43,000 --> 00:14:46,000 How did they get through? How did they keep going? 200 00:14:46,000 --> 00:14:49,000 How did they keep that forward momentum? 201 00:14:49,000 --> 00:14:53,000 Go to retailroar.co.uk, get your free ticket, 202 00:14:53,000 --> 00:14:56,000 come and see what's possible, 203 00:14:56,000 --> 00:15:01,000 and then let's get you out of your own head and back into action.