Speaker:

Welcome back to the business ignite podcast, where we light the fire for business growth and marketing success. Your hosts, Ethan Walker, Samantha Reed, bring you the latest trends, expert insights, and actionable strategies to fuel your business journey. Let's ignite your potential.

Ethan Walker:

Hey everyone. And welcome back to the deep dive. You know, today we're taking a little bit of a different turn, uh, instead of our usual format, we are going to tackle a question that's probably top of mind for a lot of you out there. Finding your ideal customer. Yeah. I mean, we've all been there, right? You create something amazing, whether it's a product, a service, even a blog, and you think, everyone needs this.

Samantha Reed:

Right. But the thing

Ethan Walker:

is, that type of thinking can actually hold us back.

Samantha Reed:

You bet. Trying to be everything to everyone often means you end up being no one to anyone.

Ethan Walker:

And that is why we are taking this deep dive into How to Determine Your Ideal Customer by Joshua Maddox. Right. This article really cuts through all the noise and gives us a clear path to figure out exactly who we should be talking to. You know, think of it like a shortcut to marketing success.

Samantha Reed:

Yeah, and what I think is so fascinating about this approach is that it really emphasizes efficiency. Right? It's not about just like shouting from the rooftops and hoping that somebody will hear you. It's about being really strategic about focusing your resources, focusing your message on those folks who are the most likely to actually become loyal customers. Absolutely. The people who are actually going to love what you offer.

Ethan Walker:

It's about being strategic, not just enthusiastic.

Samantha Reed:

Yes.

Ethan Walker:

And Maddox uses this great analogy of an indoor greenhouse to really illustrate this concept.

Samantha Reed:

Oh yeah, that's a perfect example. So he poses the question, who would buy an indoor greenhouse? And you know, at first you might think, well, anybody who likes plants. Sure. But then he digs a little bit deeper and he highlights that, you know, your ideal customer here is probably somebody who's really limited by space. Maybe they live in an apartment, they don't have a yard. Um, But they really value fresh food. So it's about really identifying that need and then crafting your message to speak directly to that.

Ethan Walker:

It's such a lightbulb moment because, you know, when you hear it, it seems kind of obvious.

Samantha Reed:

Right.

Ethan Walker:

But we get so caught up in wanting everyone to love what we do. Yes. That we sometimes forget that by focusing on a specific niche, we can actually create a much stronger connection with our ideal customer.

Samantha Reed:

Absolutely.

Ethan Walker:

And that is where the magic happens. The article goes on to break down this process of finding your ideal customer into these really manageable steps.

Samantha Reed:

Okay.

Ethan Walker:

And it starts with understanding the why behind your business.

Samantha Reed:

That's right. That why is crucial. It's the foundation of your connection with your customers. So are you super passionate about sustainable living and you want to offer eco friendly products or do you believe in empowering small businesses with, you know, better technology? Whatever that core purpose is, it's really going to inform everything else.

Ethan Walker:

So you figure out your why and then Maddox encourages us to think about who actually needs or wants what we're offering.

Samantha Reed:

Right.

Ethan Walker:

It's like putting a puzzle together.

Samantha Reed:

Absolutely. And this is where you really have to go beyond just basic demographics. While age, location, occupation, those are all important factors. Yeah. The article really emphasizes the importance of delving into your ideal customer's interests, their lifestyle, you know, even their aspirations. What keeps them up at night? What are their pain points? What are they really struggling with?

Ethan Walker:

It's like, we're putting on our detective hats here.

Samantha Reed:

Absolutely. We're

Ethan Walker:

really trying to get inside the mind of our ideal customer.

Samantha Reed:

Yeah, and this is where it gets even more interesting, because the article highlights something that I think a lot of businesses miss, and that is values.

Ethan Walker:

Values. Okay, tell me more.

Samantha Reed:

So it's not enough to know that your ideal customer, you know, enjoys hiking and craft beer, for example. Right. You really have to understand why those things matter to them.

Ethan Walker:

Okay.

Samantha Reed:

So are they drawn to nature because they really value sustainability and conservation? Does craft beer represent like a sense of community and connection for them? Right. It's about understanding that these values are really the driving force behind a lot of their decisions.

Ethan Walker:

Interesting. So we're going beyond just their surface level interests and we're really trying to understand what makes them tick.

Samantha Reed:

Precisely. And aligning your business with those shared values is so powerful because it builds trust and loyalty. Think about it. Would you rather buy from a company that just wants your money? Right. Or one that you know genuinely understands and supports what's important to you.

Ethan Walker:

No contest. I'm going with the company that gets me.

Samantha Reed:

Exactly. And there's actually data to back this up. A study by Cone Communications found that 87 percent of consumers are more likely to buy from a company that advocates for the same issues that they care about.

Ethan Walker:

Wow. 87%. That's huge.

Samantha Reed:

It's significant.

Ethan Walker:

Okay. So let's bring it back to our indoor greenhouse example.

Samantha Reed:

Okay.

Ethan Walker:

How would understanding our ideal customer's values? And

Samantha Reed:

then we can highlight the greenhouse's ability to, um, You know, grow pesticide free produce year round right in their own backyard. Right. No harmful chemicals involved. And the food doesn't have to travel as far to get to their plate.

Ethan Walker:

So instead of just saying, buy our greenhouse, it's awesome. Right. We're saying, grow your own organic food. And reduce your carbon footprint.

Samantha Reed:

Exactly. You're speaking directly to their values.

Ethan Walker:

I love it. And the article actually gives some really helpful tips on how to actually uncover these values.

Samantha Reed:

Yes.

Ethan Walker:

Things like market research, customer surveys, even just analyzing social media conversations.

Samantha Reed:

Exactly. It's all about listening. What are people saying about, you know, products or services that are similar to yours? What kind of language are they using? What are their concerns? What are they really passionate about? And by paying attention to those conversations, you can really start to gain some valuable insights into what your ideal customer really cares about.

Ethan Walker:

Yeah, that makes a lot of sense.

Samantha Reed:

Okay.

Ethan Walker:

So we have now painted this really detailed picture of our ideal customer.

Samantha Reed:

Right.

Ethan Walker:

We understand their needs, their motivations, their values. Right. This is great. But how do we use all of this information to actually connect with them?

Samantha Reed:

So this is where we really turn insight into action. The article really stresses the importance of tailoring your marketing messages. To resonate with this specific audience. Okay, we're done with the generic slogans, hoping to catch everyone's attention.

Ethan Walker:

So it's about speaking directly to your ideal customer's heart.

Samantha Reed:

Say, absolutely,

Ethan Walker:

you got it.

Samantha Reed:

Use language that they understand and address their specific pain points and highlight how your product or service aligns with their values.

Ethan Walker:

So instead of just saying, you know, buy our. Eco-friendly water bottle for everyone, right? We could say something like, join the movement for a plastic free planet with our durable, reusable water bottle. Doing

Samantha Reed:

exactly to the people that we

Ethan Walker:

know are passionate about sustainability.

Samantha Reed:

Now you're getting it. And remember, it's not just about advertising,

Ethan Walker:

okay?

Samantha Reed:

Consistency is key here. This tailored messaging should really be reflected across all of your platforms. So your website, copy your social media content, email marketing, even how you interact with customers. You know, whether it's in person or online.

Ethan Walker:

So everything needs to feel like it's coming from the same place. Exactly. Speaking to that one ideal customer.

Samantha Reed:

Imagine a company that claims to You know, value sustainability, but their website is full of stock photos and their packaging is, you know, single use plastic. Right.

Ethan Walker:

It just wouldn't feel authentic.

Samantha Reed:

Exactly. And that lack of consistency really erodes trust.

Ethan Walker:

Totally.

Samantha Reed:

Whereas when your messaging is aligned across the board, It reinforces your commitment to those values, and it resonates much more powerfully with your ideal customer.

Ethan Walker:

They can see that you're the real deal.

Samantha Reed:

Exactly. And

Ethan Walker:

that builds a deeper connection.

Samantha Reed:

Precisely. And this connection is ultimately what fosters that loyalty.

Ethan Walker:

Right. Because they're not just buying a product or a service at that point.

Samantha Reed:

Right.

Ethan Walker:

They're really buying into the brand and the ethos and the story.

Samantha Reed:

Exactly. It's about building a relationship, not just making a sale.

Ethan Walker:

And that's where the long term success comes in. Exactly. This has been incredibly insightful. I feel like I have such a clearer understanding now of how to find my ideal customer and more importantly how to build that lasting relationship with them.

Samantha Reed:

Yeah.

Ethan Walker:

But before we wrap up, is there anything else from the article that we should touch on?

Samantha Reed:

You know, there's one more point that I think is really worth digging into. Okay. The article mentions that, You know, as your business grows and evolves, your ideal customer might too.

Ethan Walker:

Oh, that's interesting. So you're saying like our perfect customer today, not be our perfect customer five years down the road.

Samantha Reed:

Exactly. Think about it. Let's say you launch this really successful line of handmade baby clothes. Right. Your initial ideal customer might be a new parent who's, you know, really passionate about unique eco friendly products for their little one. Okay. But as your brand grows, you might expand into clothing for toddlers or even young children.

Ethan Walker:

Right. So our ideal customer goes from being a new parent to a new parent. To maybe a parent with multiple kids.

Samantha Reed:

Exactly.

Ethan Walker:

And maybe their priorities are a little different now.

Samantha Reed:

Exactly. They might be less concerned with, you know, the newborn Instagram worthy outfits and more interested in, you know, durable, playful clothing that sparks their child's imagination. Yeah. Their budget might have changed, their values might have even subtly shifted,

Ethan Walker:

and if we're still stuck on that initial picture of our ideal customer, right. We're probably missing out on all these opportunities to grow with them.

Samantha Reed:

It's like trying to fit a square peg into a round hole at that point.

Ethan Walker:

Yeah.

Samantha Reed:

You really have to be willing to adapt and refine your understanding of who you're serving as your business grows and changes.

Ethan Walker:

So it's not like a set it and forget it type of thing. It's an ongoing process.

Samantha Reed:

Exactly. You have to stay curious about your customers, keep an eye on, you know, what's happening in the market, and just be open to adjusting your approach along the way.

Ethan Walker:

This has been amazing.

Samantha Reed:

Right.

Ethan Walker:

I feel like I have so much to think about now when it comes to finding my ideal customer. Good. And making sure that I'm still connecting with them as things change.

Samantha Reed:

Absolutely.

Ethan Walker:

What a fantastic deep dive.

Samantha Reed:

It's all about building those genuine connections. And letting them evolve organically.

Ethan Walker:

Speaking of genuine connections. If you're listening and you want to dive even deeper into this topic.

Samantha Reed:

Yes.

Ethan Walker:

Definitely check out How to Determine Your Ideal Customer by Joshua Maddox. It's full of really practical advice. And I think anyone who's serious about building a successful business will get a lot out of it.

Samantha Reed:

It's a must read for sure.

Ethan Walker:

And on that note, we're going to leave you with a thought to ponder. The article briefly mentioned adjusting your ideal customer as your business grows. But we didn't really get a chance to fully explore that. So let's say you've had that initial success, you know, you found your footing. What are the signs that it might be time to revisit that ideal customer profile? What are the things that you should be looking out for? What are the potential pitfalls of not adapting? Let us know your thoughts. We'd love to hear from you.

Samantha Reed:

Absolutely.

Ethan Walker:

Until next time, keep exploring, keep asking those questions and keep diving deep.

Samantha Reed:

And remember, those valuable discoveries are often just beneath the surface.

Ethan Walker:

I love that. We'll see you all next time.

Speaker 2:

Thanks for tuning into the Business Ignite podcast, where we fuel your business growth and marketing success. If you enjoyed today's episode, be sure to rate and review us. It does help others find the show. Don't forget to follow us on social media at Business Ignite podcast and share this episode with a friend. Keep the fire burning and remember, your success is just one strategy away. Until next time, stay ignited.