Most people never do this.
Speaker:In fact, only 3% actually do, and it's one of the fastest ways
Speaker:to Stand out in your business.
Speaker:Welcome back, ladies.
Speaker:A few weeks ago, we shared days one and two of our BD tips, and the feedback
Speaker:from you was actually out of this world.
Speaker:It was phenomenal.
Speaker:You loved the energy, you loved the action steps, and you told
Speaker:me how quickly you were putting some of the things into practice.
Speaker:I love that.
Speaker:I love that.
Speaker:Today we're talking about Day three and four of the BD sprint.
Speaker:But if you're a go-getter like me and you're like, just gimme the goods, go get
Speaker:the goods, bd, sprint on Demand on the website, we'll pop it in the show notes.
Speaker:Just head to Emma McQueen and you'll see it there.
Speaker:These are two of my favorite strategies because they stretch you, they'll make
Speaker:you feel a little bit uncomfortable, but they will absolutely set you apart.
Speaker:Just to jog memory about day one and day two tips, though, if you
Speaker:recall on day one, we talked about Blocking out time in your diary.
Speaker:To actually.
Speaker:Build relationships, do business development.
Speaker:We talked about building out a plan so that when you sit down to do
Speaker:your daily business development, you're not just fing around.
Speaker:And we also talked about.
Speaker:Who to reach out to.
Speaker:And for day one, it was our current clients to see if there was any
Speaker:value that you could possibly add.
Speaker:The tip for day two was really zooming out or in to have a
Speaker:Look at your client journey.
Speaker:And how we take them from cold to sold.
Speaker:Again, just made that up in the last podcast anyway, and
Speaker:I showed you how to map that.
Speaker:So if you wanna take a look at the start of day one and day two.
Speaker:The episode is Business Development Sprint.
Speaker:Here's our structure the first two days.
Speaker:So go back to that one and then we'll dive in.
Speaker:So, so far we have a plan.
Speaker:We have time booked in the diary.
Speaker:We've connected with our current clients and prospects, and we've
Speaker:mapped out the client nurture sequence.
Speaker:That's already a lot.
Speaker:So if you've done that, bloody well done.
Speaker:Well done you.
Speaker:Day three.
Speaker:Only 3% of the population actually use video in their content.
Speaker:Isn't that wild?
Speaker:In today's day and age, which actually means you immediately stand
Speaker:out if that's what you're doing.
Speaker:It's especially relevant for LinkedIn.
Speaker:A bit more polished on LinkedIn.
Speaker:So my question to you is, are you using video yet?
Speaker:And if you're not, whoa, let's do this.
Speaker:Now I love a good example.
Speaker:I love a practical example.
Speaker:So I've got two from my own business for you.
Speaker:The first one is on LinkedIn.
Speaker:I shared a post called
Speaker:"The third year of my business was crazy." funnily enough, I was wearing
Speaker:a blue top and yellow glasses.
Speaker:Must be my favorites.
Speaker:that post had just over 200,000 impressions or something like that.
Speaker:It was ridonculous.
Speaker:Why I ask myself this question often I think people love.
Speaker:Knowing the messy middle.
Speaker:They love seeing the chaos.
Speaker:They love seeing the behind the scenes, and basically, we're all just nosy,
Speaker:so we don't always want polished.
Speaker:Thankfully.
Speaker:Thankfully we don't want polish because I'm not a Polish kind of girl.
Speaker:If you are watching me on YouTube, you'll see I be got beautiful hair today.
Speaker:It'll last about half an hour, and then it'll go up in a mum bun on Instagram.
Speaker:I shared a real titled "I Feel Less Safe than Ever." That one had over
Speaker:like 6,000 depressions at the time.
Speaker:It was a vulnerable share.
Speaker:actually both were vulnerable shares, but at the time I had started walking
Speaker:my 20,000 steps a day in the dark and I realized how unsafe I felt
Speaker:and apparently so did you all.
Speaker:So that was amazing.
Speaker:It just hit home.
Speaker:Now I wanna say I've given you the best of the best, right?
Speaker:Not all videos perform like that.
Speaker:These are the highlight reels.
Speaker:Plenty don't have the same traction, and that's totally normal.
Speaker:The point isn't about chasing numbers.
Speaker:The point is that
Speaker:by showing up on video,
Speaker:you build trust,
Speaker:you build connections and you build visibility.
Speaker:That's it.
Speaker:I work with Beck from Creative Seed Co. She's my social media strategist
Speaker:and also my social media manager.
Speaker:And what Beck says goes basically, and Beck and I agreed when we started working
Speaker:together five years ago, that I would show up on video every single weekday.
Speaker:That was my commitment to Beck because I figured I'm gonna
Speaker:spend money on social media.
Speaker:She knows the drill, why wouldn't I?
Speaker:And in our working together for five years, we're not far off 9,000 followers
Speaker:and we were probably at like a thousand when we started working together.
Speaker:Right.
Speaker:Now at the beginning, how good do you think I was?
Speaker:Yeah, I'm sure be like slapped her forehead, uh, and wondered
Speaker:if I'd ever get better.
Speaker:I'm not a perfectionist in any way, so I showed up how I normally am
Speaker:after my morning walk on my morning walk, created the videos, and five
Speaker:years later, rocking up every day.
Speaker:It's easy for me.
Speaker:It's a habit.
Speaker:I just hit record and off I go.
Speaker:Now.
Speaker:I could not do that on the fly, so please don't hear me when I say I'm just
Speaker:recording videos for the sake of it.
Speaker:We have a strategy in place, we have themes set up and we stick to, uh,
Speaker:we have a stack of offers and events.
Speaker:There is always something happening and there is always
Speaker:something for me to talk about.
Speaker:This is not about being disorganized.
Speaker:This is about being so organized that it becomes a habit.
Speaker:Yeah.
Speaker:So if you are just getting started or you're thinking, ah, what do I say?
Speaker:Jump in and practice a bit.
Speaker:Side note, did you know that the tongue has memory?
Speaker:So basically what happens when we say things out loud is we get
Speaker:better and better and we trip over our tongue and it gives us that,
Speaker:yeah, you shouldn't say that.
Speaker:You gotta change out the word.
Speaker:And so I practice out loud before I jump on video and whether that's
Speaker:what me walking or ad-libbing or whatever, but the tongue has.
Speaker:Such sensational memory that you can say a few things out loud and it remembers and
Speaker:it helps you to make that sound better.
Speaker:This was a great trick when I worked in hr.
Speaker:When I worked in hr, I would see feedback conversations go wrong,
Speaker:and I would say to the manager at the time, did you practice this?
Speaker:And they're like, it sounded so much better in my head.
Speaker:I'm like, yeah, I bet it did.
Speaker:I'm like, next time, please just.
Speaker:Like look in the mirror so you can see what your face looks like.
Speaker:'cause right now it's looking like a squashed frog Look in the mirror, make
Speaker:sure you are watching what you're saying.
Speaker:And also that you are making sure that you don't trip over.
Speaker:The words still make it so much easier.
Speaker:So the tongue has memory.
Speaker:If you bugger it up, it's actually better.
Speaker:And here's why.
Speaker:People are craving real.
Speaker:They're craving non polished.
Speaker:They're craving non-perfect.
Speaker:They're craving non-AI.
Speaker:So if you bugger it up, release it anyway.
Speaker:It only lasts 24 hours on stories.
Speaker:that was my practicing ground in Instagram.
Speaker:So you could just do that.
Speaker:And that is where I would start.
Speaker:Just show up and do the video, do the thing.
Speaker:So here's your action.
Speaker:This is day three.
Speaker:Go look at some video examples and ask yourself, why do they appeal to you?
Speaker:Why do they work?
Speaker:Note, please don't copy.
Speaker:Yes, you can take inspiration, but do it in your own style.
Speaker:A little story to close this piece out.
Speaker:In Thriving Women, we use an app called Marco Polo.
Speaker:It's my favorite app.
Speaker:I may also be an ambassador now, but anyway, long story.
Speaker:it's a video messaging app, so it's like WhatsApp, but for video, and you can do
Speaker:voice notes and all different things.
Speaker:And we use it because I have.
Speaker:Quite an expressive face.
Speaker:So if I'm giving someone some feedback, uh, or some
Speaker:guidance, they can see my face.
Speaker:Uh, and a lot of information is passed across in nonverbal cues.
Speaker:when I'm on Marco Polo, they can see me saying, Hey, I noticed you haven't
Speaker:done your sales calls this week.
Speaker:And they can see me smiling, and I'm not mad.
Speaker:I'm just saying it's time to move your butt.
Speaker:So there's that.
Speaker:We also use it because I hate admin, and if I get to answer a question on
Speaker:the Marco Polo platform, I'm so happy.
Speaker:I'm so happy.
Speaker:And I also check it while I'm doing my 20,000 steps a day.
Speaker:Tick, tick, tick.
Speaker:and finally, we use it because it gives everyone a safe place to practice
Speaker:and get comfy in front of the camera.
Speaker:If you can't get comfy in front of the camera, this is
Speaker:gonna be really, really hard.
Speaker:So if people can see you.
Speaker:They have more of a chance that they will get to know you.
Speaker:They'll like you, and they'll trust you.
Speaker:That's day three tip.
Speaker:Day four.
Speaker:Let's talk about phone calls.
Speaker:Yeah, but everyone listening to this is like, no.
Speaker:I'm like, I know, I know.
Speaker:I'm going to be honest with you.
Speaker:This is the one that scares the pants off 80% of people.
Speaker:80%, but it is also the one with the most impact.
Speaker:So to leave it out would be.
Speaker:Not right.
Speaker:So we are going to talk about it.
Speaker:I'm gonna tell you a little story.
Speaker:In my faculty role, I had a student who was really struggling.
Speaker:She was struggling to make money.
Speaker:She didn't have a really big network, and so she felt like
Speaker:she was starting from scratch.
Speaker:Starting from scratch is not a problem, but you need to feel
Speaker:like you can pick up the phone.
Speaker:You need to feel like you can do some sales.
Speaker:And when we were talking about sales and picking up the phone,
Speaker:I thought she was going to vomit.
Speaker:We worked through what was happening for her and at the end of the
Speaker:day, she was afraid of rejection.
Speaker:Who isn't like, put your hand up while you're talking to me.
Speaker:Yeah.
Speaker:Everyone's afraid of that to start with, right?
Speaker:We don't like it when people say no.
Speaker:She was uber committed.
Speaker:Uber committed, and she was like, Emma, I will do anything.
Speaker:I think she regretted that after I told her the next piece, which I'm going to
Speaker:share with you, she was uber committed.
Speaker:I'll do anything.
Speaker:So I asked her to trust me and to trust the process and also
Speaker:play a little game with me.
Speaker:Now, I knew the game would work because I've played this game with clients and
Speaker:students now at least a hundred times.
Speaker:So I knew the game would work.
Speaker:The game was this.
Speaker:She had to.
Speaker:Get to 100 nos.
Speaker:So she was going to phone a hundred people and get a hundred nos.
Speaker:We're gonna get thanks, but no thanks.
Speaker:Thanks, but no thanks now thanks.
Speaker:But no thanks by the way.
Speaker:It's just thanks.
Speaker:Not right now.
Speaker:Right?
Speaker:That's just how I frame it in my own head.
Speaker:So she had to speak to a hundred people to prove to me that
Speaker:she was not good at sales.
Speaker:Can you hear the reverse stuff going on in the background?
Speaker:Okay.
Speaker:So we developed a list of 150 people because we all know that
Speaker:if you have a hundred, you'll probably only get to 80% of those.
Speaker:So we drew up a list of 150 people that she could, that she could call,
Speaker:and we agreed each week I would check in with her to see how she was going.
Speaker:We had tears.
Speaker:We gave up a few times.
Speaker:We had some really good pep talks, including me telling her to stop being
Speaker:a baby, and, uh, she made those calls.
Speaker:She made those calls sometimes I know she made those calls,
Speaker:cursing me and threw gritted teeth.
Speaker:At about the 25th call though, she said that something just clicked.
Speaker:She got better at the conversations, she relaxed more into it, and
Speaker:she actually started to enjoy it.
Speaker:Imagine ladies, imagine enjoying schools, especially when people called her
Speaker:back because people did call her back.
Speaker:So she had a couple of wins along the way.
Speaker:she hit $10,000 months for three months in a row.
Speaker:That was the result, and she got to 65 calls.
Speaker:Now, after that, we knew she was well on her way, but something else happened.
Speaker:One of the nos turned into $140,000 sale.
Speaker:Another one of the nos turned into $150,000 sale.
Speaker:Imagine how much money that is.
Speaker:She was freaking stoked.
Speaker:She made more money in those three months than she thought possible.
Speaker:Most of us think is not possible.
Speaker:And now she teaches this for a living.
Speaker:How cool is that?
Speaker:I have a ton of these stories from women who are a little bit scared
Speaker:to start, but we made it fun.
Speaker:We made it a game or an experiment, and in the end they were laughing.
Speaker:Some days it's just hard.
Speaker:Some days it's just easy.
Speaker:I have a few clients now who actually prefer a cold call.
Speaker:Now, I do not recommend this as a strategy.
Speaker:Cold calls suck the big one.
Speaker:You do not wanna do cold calls.
Speaker:You wanna be building a relationship so that people
Speaker:know who you are when you call.
Speaker:But they have had such great success in their niche that their preference
Speaker:is to do a cold call over a warm call.
Speaker:Can you imagine?
Speaker:I wanna do cold calls.
Speaker:M alright, let's do cold calls.
Speaker:That's fine.
Speaker:Uh, I had another client and all she did was cold calls and in six weeks
Speaker:she sold $55,000 worth of services.
Speaker:Just don't cold calls.
Speaker:I'm like, okay, I'm gonna have to let the cold call thing go.
Speaker:But just saying, so I know this can feel so, so scary and there are some ways to
Speaker:make it a bit easier and a bit more fun.
Speaker:And I wanna share three ways with you.
Speaker:The first way is start safe.
Speaker:Call someone you love first.
Speaker:Tell them what you're doing beforehand and then just before you're gonna get
Speaker:on the call, you rig them and you go, Hey, I'm just about to do my calls.
Speaker:And they cheer you on and you're like, great.
Speaker:I'm warmed up.
Speaker:Whoop whoop.
Speaker:Number two.
Speaker:Get into state.
Speaker:And what I mean by that is make sure you've got a little ritual.
Speaker:So you might play some music, you might light a candle.
Speaker:One of my clients wears tight knickers.
Speaker:The other one wears high heels.
Speaker:Another one pops on some bold lipstick, and another one does power poses.
Speaker:You know, find your thing.
Speaker:And then number three, make it easier for them.
Speaker:If you're calling from a mobile, send a quick text first.
Speaker:I send a quick text to say, Hey, it's Emma McQueen.
Speaker:I'm gonna call you tomorrow.
Speaker:Just save my number in your phone.
Speaker:That way, your name and your photo, if you've got an iPhone show up
Speaker:before you even pick up the call.
Speaker:Bing, bing, bing.
Speaker:So today's challenge.
Speaker:Add in a few phone calls for me.
Speaker:Please call a past client a potential lead or someone in your network
Speaker:you haven't spoken to in a while.
Speaker:you will.
Speaker:Get used to it.
Speaker:I promise the water's warm.
Speaker:Just like jump in.
Speaker:So there you have it.
Speaker:That's our little reminder for where we left off on day one
Speaker:and day two, and they've got day three and four under your belt.
Speaker:Videos and phone calls, videos and phone calls.
Speaker:If I have anyone DM me, say, I listen to your podcast, and
Speaker:is it okay if I send a dm?
Speaker:No.
Speaker:Pick up the phone.
Speaker:In fact, I was so famous in my faculty role for picking up the phone
Speaker:someone made me a t-shirt that just said, just pick up the effing phone.
Speaker:This is what Emma does.
Speaker:So, uh, you know, I know a bit about phone calls.
Speaker:This is gonna stretch you.
Speaker:I'm not gonna lie.
Speaker:This is gonna stretch you and absolutely set you apart from everyone else.
Speaker:I can't wait to hear how you go.
Speaker:Are you brave enough today?
Speaker:Let me know.
Speaker:Let me know.
Speaker:so we've talked about day 1, 2, 3, and four, but there are 10.
Speaker:Listening to it here and putting into action are two really different things.
Speaker:If you want to get good at sales, it's like a muscle.
Speaker:You need to build that muscle and we have a beautiful packaged up BD Sprint
Speaker:on demand on our website, and in that you get 10 days of me in the inbox.
Speaker:You get resources and templates that you can go back to
Speaker:time and again and printout.
Speaker:You get planners and different bits and pieces.
Speaker:You get a cheer squad.
Speaker:What's not to love about that?
Speaker:So if you wanna get really good at this and you wanna nail this, this will
Speaker:make your business grow, I promise.
Speaker:It will make your business grow.
Speaker:All you have to do is go to our website, Buy it, download it.
Speaker:It's cheap and cheerful.
Speaker:You'll love it.
Speaker:Promise.