Foreign welcome to do this not that the podcast for marketers.
Speaker AYou'll walk away from each episode with actionable tips you can test immediately.
Speaker AYou'll hear from the best minds in marketing who will share tactics, quick wins and pitfalls to avoid.
Speaker AWe'll also dig into life, pop culture, and the chaos that is our everyday.
Speaker AI'm Jay Schwedelson.
Speaker ALet's do this, not that.
Speaker AWe are back for do this not that podcast presented by Marigold and I want to talk about some hidden gold in your database that you're not leveraging.
Speaker AWhether you're a business marketer or a consumer marketer, whether you're a tiny one person marketer or a giant enterprise marketer, there is segmentation available in your database that I think that you're overlooking.
Speaker AWhat happens year over year in a database is magic.
Speaker AIf you take a snapshot of your database from literally 12 months ago on a given day and you compare that database to your database today and you look for very specific things, you will find new segments that you can market to that you should focus on that your sales team should focus on that your promotion should focus on that will literally change your revenue, change the opportunities you have, change your pipeline.
Speaker ASo what do I mean by that?
Speaker ALet's first talk about the business to business side of this thing.
Speaker AOkay, let's look at your database year over year.
Speaker AYou grab a snapshot from a year ago and you compare it to right now.
Speaker AYour database from a year ago to right now.
Speaker ANow let's talk about job titles.
Speaker AOkay, Anybody in your database who has a different job title last year to this moment, this year, almost every job title change in a business database is a promotion.
Speaker AWhen you get a promotion, you have more responsibility, you have more buying power.
Speaker ASegmenting out those people, okay, that have a title change of any kind and then having your salespeople target them, having your promotions, your content speak to their growth in their careers.
Speaker AIt is a game changer in terms of the type of pipeline that you could generate from that.
Speaker ABut beyond that, look at the actual companies you want to figure out what are the companies that are in your database that are having real growth?
Speaker AIf you look over year over year at the company level, what is the revenue growth?
Speaker AYou say, okay, we want to look at companies that have a 25% increase in their revenue.
Speaker AYou have a snapshot from a year ago of all the companies in your database and their revenue and then you have a snapshot today and you segment out.
Speaker AThose Companies have a 25%, a 50% growth in their revenue because those companies are in market to buy stuff, they are growing.
Speaker AYou could do the same thing with employee size count.
Speaker AYou could take companies that employee size has grown in the last 12 months, 25%, 50%, whatever it is.
Speaker AAnd now you have a fastest growing company segment in your database.
Speaker ARight?
Speaker AAnd that's magic.
Speaker AThe last one is how many contacts do you have at a given company?
Speaker AOkay, you take the year over year thing.
Speaker AYou take all the companies that are in your database.
Speaker AHow many contacts per company do you have?
Speaker AOh, at the Acme company last year we had nine contacts.
Speaker ABut you know what, year over year we've lost a lot of contacts.
Speaker APeople have moved their bounces, whatever, and now we only have three.
Speaker AYou can then take those companies where you've lost a lot of contacts and you could turn it into an account based marketing program.
Speaker ASay, oh, we need to target these companies to get more contacts back at these companies.
Speaker AOr the reverse.
Speaker AYou look at it and say, wow, we have a ton of contacts year over year growth at these companies.
Speaker AMaybe they want to be doing more with us.
Speaker ASo year over year, snapshot on the number of contacts you have per company is gold.
Speaker ALet's talk about the consumer side, about what you can be looking at year over year stuff.
Speaker AYou want to identify customers who only bought with a discount last year, but this year now they're paying full price for your products.
Speaker AWhy does that matter?
Speaker ABecause they're basically moving up the ladder with you and you don't want to just try to push them with discounted stuff anymore.
Speaker AYou want to kind of give them exclusive perks and VIP stuff and keep to elevate their spend with you because they're not motivated by discounts anymore.
Speaker AThey really like your brand and why are you giving it away?
Speaker ASo that year over year look on do they buy from discounts and now onto regular price is huge.
Speaker AThe other thing you want to do is you want to compare your repeat customers that bought last year and this year and how.
Speaker AWhat is the stretch in terms of timing is the amount of time between their purchases because they're repeat customers shrinking, okay.
Speaker AOr getting longer.
Speaker AAnd if it's slowed down and it's taking longer for them to make that repeat purchase, you really want to think about some aggressive loyalty driven approaches because that window can hurt your revenue dramatically.
Speaker AAnd I don't think that's something that consumer marketers are looking at enough.
Speaker AThe other one is your day of the week sales.
Speaker ALook at your sales move.
Speaker ATake all the dates of holidays and things surrounding holidays and move that off to the side.
Speaker AOkay.
Speaker AAnd then take all of your day of the week sales by day and compare it to a year ago with those same week periods.
Speaker AAnd you want to see are there are people's habits changing for your products and your offers?
Speaker AIs there a particular day of the week that now they're migrating to in terms of when they really are buying and activating on the discounts that we're sending them?
Speaker ASo looking at this year over year snapshot in your data gives you so much segmentation opportunities that I think you're sleeping on.
Speaker AAnd all we're doing is doing the basics.
Speaker AOh, these are for new customers.
Speaker AOh, these are for new homeowners.
Speaker APeople that just switched homes.
Speaker AOh, you know, these are people that just downloaded some demo of our software.
Speaker ANo, there's gold segmentation by doing a year over year snapshot review.
Speaker AAll right, before we get into the totally ridiculous portion of this podcast, which is since you didn't ask, I want to let you know that this podcast is exclusively presented by Marigold.
Speaker AMarigold is a loyalty platform.
Speaker AIt is a retention platform.
Speaker AIt's an email marketing platform, SMS landing pages.
Speaker AIt does it all whether you're a business or consumer marketer.
Speaker AI've been using Marigold to send out my emails and for all my agency clients for years.
Speaker AWe send out billions of emails and, you know, maybe you're not thrilled with the platform you're using or, or maybe you don't think it doesn't have all the AI functionality, all this stuff.
Speaker AI'm telling you, Marigold.
Speaker AGot it.
Speaker AYou want to check them out@meet marigold.com.
Speaker Athey're a roll up of campaign monitor and sell through.
Speaker AAnd my Emma and Cheetah digital and live clicker.
Speaker AIt is absolutely a fantastic platform.
Speaker ACheck them out@meetmargle.com.
Speaker Aall right, let's get into.
Speaker ASince you didn't ask, I always have issues.
Speaker AI always, I'm always so annoyed by things.
Speaker ASo I went out to dinner with these two other couples to this nice restaurant, okay.
Speaker AAnd we sit down and I'm looking at the menu like, oh, this menu looks great.
Speaker AI'm fired up.
Speaker AAnd then one of the dudes and the other couple goes, hey, why don't we do sharesies?
Speaker AI'm like, oh, no, I am so anti sharesies.
Speaker AI don't like it.
Speaker ANow shares is if you don't know is when you know, everybody orders stuff and then you eat family style.
Speaker AI don't like it.
Speaker AOkay?
Speaker AIt's.
Speaker AI don't like, it.
Speaker AWhy?
Speaker ABecause here's what happens.
Speaker ASo, first of all, you lose.
Speaker AYou don't want to.
Speaker AYou don't want to feel like you are ordering something that's, like, really unhealthy or something that's kind of gross because you're operating now on a team, and you want people to think less of you while you're on this little dinner team.
Speaker AOkay?
Speaker ASo.
Speaker ASo what happens is, like, well, what do you want to get?
Speaker AOh, I want to get the spinach.
Speaker ANo, you don't.
Speaker ANobody wants the spinach.
Speaker ABut now you're saying you want the spinach because you don't want to be judged, so you get a lesser version of whatever it is that you really wanted to get.
Speaker AAnd I'm looking at this menu like, oh, I want to get this thing.
Speaker AI can't get the thing.
Speaker ASo, fine.
Speaker ASo now everyone's all right.
Speaker AWe're going to get these appetizers and these dinners.
Speaker AAnd I'm completely annoyed with the whole situation, and there's nothing I could do about it.
Speaker AI just.
Speaker AI should speak up, but I don't, right?
Speaker AAnd then the food comes to the table, okay?
Speaker AAnd first of all, nobody wants to be the first one to put their fork or thing in the food.
Speaker AEveryone's, like, waiting for someone to break the ice, which is incredibly annoying.
Speaker AOkay?
Speaker AAnd then there was somebody at my table who did the.
Speaker ADid the.
Speaker AI'm not really that hungry, so you guys go ahead and order whatever.
Speaker AThat person.
Speaker AI hope they don't listen, ended up taking the most, like, out of every plate.
Speaker AI was like.
Speaker AI was given the.
Speaker AI was so angry.
Speaker AI'm like, you.
Speaker AYou said you weren't hungry.
Speaker AYou didn't even participate in the ordering, and now you're taking the most of the food.
Speaker AOh, I was so angry, I can't even begin to tell you.
Speaker AAnd then the.
Speaker AWhy does everything bother me?
Speaker AAnd then at the end, there's always, like, you know, like, one piece of something, you know, one little dumpling left or, you know, one piece of the pasta thing or whatever.
Speaker AAnd so it comes out, and there's, like, one thing on each.
Speaker AOn each plate.
Speaker AWhatever.
Speaker AAnd.
Speaker AAnd I'm like, I want to eat it all.
Speaker AI can't.
Speaker ABecause if you take the last thing on the plate, you're disgusting.
Speaker ASo now it's sitting there, and everyone's lying and say, oh, I'm so full, I can't eat it.
Speaker AI'm sitting there like, but I want to eat it.
Speaker AAnd so I say, screw it, okay?
Speaker AAnd I go And I go in for the last bite on multiple plates and I get judged.
Speaker AI was like, whoa, somebody's still hungry.
Speaker AAnd I want to be like, I want to shove this fork up your nose.
Speaker AThat is what I want to do.
Speaker AI'm so angry, I can't take it.
Speaker AAnd then someone's like, you know, we got to do dessert.
Speaker AOh, my God.
Speaker ASo what did they order?
Speaker AWhat did they order?
Speaker AThey ordered this ice cream thing.
Speaker AYou cannot do sharesies with something ice cream related.
Speaker AIt.
Speaker AIt.
Speaker AIt doesn't.
Speaker AFirst of all, it's disgusting and it doesn't work and it's annoying.
Speaker AThe whole thing bothered me.
Speaker AI.
Speaker AI got in the car and I was like, not.
Speaker AI.
Speaker AI'm done.
Speaker AI'm retiring from sharesies.
Speaker AThe next time it comes up, I'm going with a hard no.
Speaker AI'm anti sharesy.
Speaker AWhy am I so angry?
Speaker AI don't know.
Speaker AI just am.
Speaker AI'm angry anyway.
Speaker ASo here's what I'm not angry about.
Speaker AI'm not angry if you leave this thing.
Speaker AA review if you subscribe to this podcast.
Speaker AYou know why?
Speaker ABecause then you'd be my best friend.
Speaker AWe'd be BFFs.
Speaker AI know you wouldn't do sharesies because you get it.
Speaker ASo please subscribe.
Speaker ALeave a review, even if you think it stinks.
Speaker ADo it anyway.
Speaker AI appreciate you.
Speaker AIt really does help.
Speaker AThanks so much for checking out and see you later.
Speaker AYou did it.
Speaker AYou made it to the end.
Speaker ANice.
Speaker ABut the party's not over.
Speaker ASubscribe to make sure you get the latest episode each week for more actionable tips and a little chaos from today's top marketers.
Speaker AAnd hook us up with a five star review.
Speaker AIf this wasn't the worst podcast of all time.
Speaker ALastly, if you want access to the best virtual marketing events that are also 100% free, visit guruevents.com so you can hear from the world's top marketers like Daymond John, Martha Stewart, and me.
Speaker AGuruEvents.com check it out.