Welcome to Close it now, an H Vac sales training podcast with Sam Wakefield.
Speaker AHere we'll build your reputation in residential H Vac sales to be the expert influencer in your market.
Speaker AYou'll get insight into the top minds in the industry as they share their skills and hacks to help you on your journey.
Speaker AThis podcast isn't just about selling more.
Speaker AIt's about understanding your customers needs and building efficiencies behind the scenes so you can sell more but work less while being top of mind when people think H Vac.
Speaker ANow let's get started with your host of the Close it now podcast.
Speaker AThis is Sam Wakefield.
Speaker BWell, hey, hey, hey.
Speaker BWelcome back to the Close it now sales training podcast.
Speaker BSolar and H Vac sales training.
Speaker BI am Sam Wakefield, your host for today's episode and I am so excited to have this guest star today.
Speaker BAnd I say guest star, he is definitely somebody that you know growing up in the H Vac world and never knew who this dude was or anything about the industry or what he really promotes.
Speaker BAnd you're going to find out today that it's, it's a, you're doing yourself a disservice to not learn about canvassing and knocking doors.
Speaker BThe minute that I heard that you can walk around and talk to people and literally make a million dollars a year, it blew my, blew my ever loving mind.
Speaker BI was like, there's no way people knocking doors could make a million dollars a year.
Speaker BBut sure enough, it happens every single day to hundreds of people in the country if they're willing to put in the work.
Speaker BAnd I have on the show today the expert, the number one trainer for canvassing for door knocking.
Speaker BHe is the master of how to build and scale sales companies.
Speaker BHe is a founder of Door to Door Experts.
Speaker BHe's a sales trainer, he is author.
Speaker BHe also hosts Door to Door Con.
Speaker BIf you ever want to go to those events, they are rocking.
Speaker BI am so excited to have guests today.
Speaker BSam Taggart, thank you for joining us, sir.
Speaker CNo, I appreciate you having me on, man.
Speaker CThis is a, it's a pleasure to be here.
Speaker CAnd I honestly, H Vac world, I'm like, I, I've consulted a couple H Vac companies and just kind of blow their minds because you know, they're like, I go to my six appointments a week and I'm like, what do you do at the other time of the week?
Speaker CAnd they're like, you know, I follow up, I hope for referrals.
Speaker CMy phone rings every once in a while and I'm like, okay.
Speaker CWe're going to change things.
Speaker CAnd they're like, no, no, no, we don't want to change things.
Speaker CI'm like, you do if you want to get to 20 million, 50 million, you know, you want to scale.
Speaker CThere's only so much money you can spend in your market on ads.
Speaker CLike, you know, you can pump 100 grand a month into ads and there's a, there's a bell curve essentially.
Speaker CIt's like the more money you spend, it actually doesn't effectively give you better lead and roas.
Speaker CSo it's like there's other strategies or verticals and this being one that I found that has helped tremendously a lot of the home service businesses.
Speaker CH Vac being one.
Speaker CSo cool to be on a platform where they're listening and I'm lots to give.
Speaker BLove it, I love it.
Speaker BWell, super excited.
Speaker BWell let's for everyone who doesn't really know who you are because in the H Vac world, I'll tell you, just growing up in the sentiment is well, we're above door knocking.
Speaker BNobody really wants to hear me knock the door.
Speaker BThey're just going to get annoyed if do I actually go do that.
Speaker BSo with that being said, most people probably haven't heard, you know, really heard your name unless they've been exposed to other industries.
Speaker BSo give us a quick, give all the listeners a quick highlight reel of, you know, why should they listen to you and in what we're talking about.
Speaker CWell, I live in a van down by the river.
Speaker CStill trying to get out of that life study.
Speaker BDiet of government cheese, right?
Speaker CYes.
Speaker CSucking on the government tit right now.
Speaker CCollecting stamps?
Speaker CNo, I, I've just done door to door since I was 11.
Speaker CSo not like I dropped out of college.
Speaker CI was like this isn't for me.
Speaker CAll through high school I painted addresses on the curbs and built a little sales team.
Speaker C11 guys.
Speaker CWe called ourselves the Gutterman.
Speaker CThen I got Into Alarms in 2008, started selling all over Texas and then I got into solar and I was, you know, I, I built myself in alarms.
Speaker CI built a big name because I was part of a multi billion dollar company, Vivint.
Speaker CThey have thousands of sales reps all over the country as the top sales rep and you know, then moved into the solar space and was a VP of sales.
Speaker CBuilt them to a hundred sales guys all over the country.
Speaker CDid that for years.
Speaker CAnd then about six, seven years ago I started a consulting coaching events mastermind company where we help people really scale their sales leadership and recruiting.
Speaker CAnd now we've helped thousands and thousands of sales individuals.
Speaker CWe've helped hundreds and hundreds of companies and personally on site, gone to companies, over 300 of them, whether it's windows, solar, roofing, H vac, you know, our primary industries would probably be roofing and solar and pest control and anyway, so I've hosted big events from 3,000 people at Jordan Peterson and Ed Milette and John Maxwell type people to little ones where we have business boot camps and we bring in know kind of an intimate setting with sales boot camp or a business boot camp where you know, we dive into structures and systems and strategies how to recruit, how to go train, how to go onboard, how to go motivate them.
Speaker CBecause the difference between, you know, if I give you an encounter appointment, Sam, you're going to show up like you're gonna, it's like, hey dude, you have a 6 o' clock with Tiffany and you're like, okay.
Speaker CAnd if you don't show up, probably gonna get fired and you're never gonna get leads again.
Speaker CSo you're like, I will do whatever you tell me because I need.
Speaker CThis is what feeds me.
Speaker BExactly.
Speaker CYou know, you're like, do you still want leads?
Speaker CYou didn't do good on those leads.
Speaker CI'm giving them to Tommy.
Speaker CYou're like, no, no, I'll do better, I promise.
Speaker CYou know, that's kind of how most H Vac or window or you know, a lot of these companies are existing.
Speaker CAnd I go to a company, I'm like, dude, it's different motivation to motivate a carnivore than motivating an herbivore.
Speaker CIt's different motivation, you know, from a marketing spend versus a zero marketing cost.
Speaker CBut you're in a human development spend, meaning how to recruit, retain, grow talent to then self select to go actually go hunt.
Speaker CAnd there's, there's strategy, there's method behind that madness.
Speaker CThere's not just like a culture.
Speaker CEverybody's like, hey, do you teach culture?
Speaker CI'm like, no, no, no, I don't teach culture, I teach systems.
Speaker CAnd a byproduct of the systems that motivate human development is culture.
Speaker CAnd I think a lot of people, you know, like Sam, do you have just some VP or manager that you could send me to then run my door to door program?
Speaker CAnd I'm like, oh man, like not Harry Potter.
Speaker BSo, right.
Speaker CMy background is teaching the structure and systems on how to go develop and scale a direct sales program, which is, which is a, a fun, a fun, fun role to be in.
Speaker BLove it I love it.
Speaker BThat is beautiful.
Speaker BAnd so if everyone listening, if you didn't pick up on that, the, the part that really stood out to me specifically to H Vac is, you know, for so long, and this was my mindset as well until I got into it when I jumped over to solar and got in the industry, that's like 90% self generated.
Speaker BAnd I'm sitting there going, well, it sells itself.
Speaker BWhy aren't, why isn't everybody calling me and wait a minute, I have to do work now.
Speaker BAnd so the mindset is, you know, we're.
Speaker BWhat I found out is most H Vac people are just lead babies, you know, just kind of sucking on that tit of the company.
Speaker BAnd if it's spring in the fall, I guess I'll drive Uber until it picks up again.
Speaker BWell, why not keep doing what you're doing, right?
Speaker BAnd so talk to us a little bit about the mindset of it.
Speaker BThis is a little bit of education and just exposing people to what the experience is like on the door that have never done it.
Speaker BSo tell us a little bit about the mindset needed and maybe what that, how that experience is not quite as scary once they actually start doing it as they, they think it's going to be.
Speaker CYeah, I always say the hardest door is the car door, meaning you.
Speaker CThe struggle is actually not.
Speaker CIt's like skydiving.
Speaker CIs skydiving hard?
Speaker BNo, of course, no.
Speaker CYou, you, you, you could roll, you could push, you could step out of a plane.
Speaker CYou.
Speaker CIt's called falling.
Speaker CLike, it's not hard.
Speaker CIt's called falling.
Speaker CRight, but what's the hard part about skydiving?
Speaker CWhy people?
Speaker CWhy you ask?
Speaker CHey, would you go skydiving?
Speaker CA lot of people like, I'd never do that.
Speaker CI couldn't do it.
Speaker CI'm like, yeah, you could.
Speaker CIt's called walking onto a plane.
Speaker CThe plane flies and you fall out.
Speaker BThat's it.
Speaker CNot hard.
Speaker CIt's the psychology of what's going on behind your head that's hard.
Speaker CAnd it's that fear of what if my shoot doesn't work in the 1 in 100 million chance.
Speaker CWhat if my, you know, XYZ in your own lizard brain, the amygdala is fight or flight all day and just going, I don't know if I could do this.
Speaker CAnd I'm like, that's just conditioning.
Speaker CMeaning our eyes, our experiences are actually just lying to us.
Speaker CAnd so what happens is it's like we're getting, you know, I was talking to my brother in law Last night, went to dinner and they went snorkeling in Hawaii with tiger sharks.
Speaker CAnd it was my nieces and nephews and my brother, sister.
Speaker CAnd, you know, I got these 12, 13, 14 year old kids jumping.
Speaker CAnd he's like, we park the engine.
Speaker CThe sharks would hear the engine.
Speaker CAnd I guess they're attracted to noise.
Speaker CAnd so all of a sudden the sharks come in and they start circling the boat.
Speaker CThe guide is like, all right, everybody jump in.
Speaker CAnd everybody's like, wait, you got to be kidding me.
Speaker CCircling boat.
Speaker CAnd he's like, all right, jump in.
Speaker CJust don't splash too much.
Speaker CAnd imagine that, right?
Speaker CLike, imagine that where in your head you've been conditioned that sharks are going to bite you and eat you, but really they're not there to eat you.
Speaker CLike, and, and it wasn't until 10 minutes in that everybody's like, oh, they don't see us as food.
Speaker CLike, their goal is not to eat us, right?
Speaker CAnd I think what happens is when you get out there and you start door knocking, you start to realize like, when somebody's like, get off my property.
Speaker CAnd they're just beating you up, you're like, they're not doing it to me.
Speaker CTheir goal is not to, like, be a satanic human being, which sometimes they just tend to be.
Speaker CThe goal is to just have them get you off of property.
Speaker CAnd they may respond in a very dick way.
Speaker CRight?
Speaker BSure, yeah.
Speaker CBut you just have to take it as like, I didn't die.
Speaker CNobody, like shot me.
Speaker CThey just literally told me to go home.
Speaker CLike, I can go to the next one.
Speaker CAnd it might be the nicest old lady.
Speaker CIt might be the every opportunity.
Speaker CAnd when you can get over your own like, like lizard brain and recondition your fight or flight a little bit to just be like, it's not that hard.
Speaker CIt's called walking.
Speaker CNot like, like raise arm, move three times, Right?
Speaker CKnocking isn't that hard.
Speaker CIt's actually just getting you to go do it.
Speaker CAnd then we talk to people all day and then they're like, why could never do that?
Speaker CI'm like, you sit in a home, you talk to a waiter, you go, yeah, it's just talk to people.
Speaker CYou're just afraid.
Speaker BIt's just new people.
Speaker BYeah, I love it.
Speaker BI love it.
Speaker BThat's what I found when I jumped over.
Speaker BAnd we, you know, we, of course, with the solar company I'm with, we have run blitzes all over and do boot camps and all those kind of things.
Speaker BAnd after the first day, it was first half of day.
Speaker BI'm literally telling all the people I'm with, They're like, why are you so happy?
Speaker BI'm like, I've been in sales for 15 years and this is the most fun I've ever had.
Speaker BIt's like, I haven't had this much fun talking to all these new cool people in a decade.
Speaker BAnd why does everybody do this?
Speaker BYeah.
Speaker CIf you say, my goal today is to go make a new friend, and I think more people can have the mindset of, I'm going to go out there, I'm going to make a new friend, then all of a sudden it becomes fun where if you're out there like, I gotta get a sale, I gotta get a sale.
Speaker CI gotta get a sale.
Speaker CAnd you don't get a sale.
Speaker CYou're just like, ah, I'm a failure, I suck.
Speaker CYou're like, I worked eight hours and didn't make a dollar.
Speaker COkay, sure.
Speaker BAbsolutely.
Speaker BYeah.
Speaker BIt's knowing the numbers, though.
Speaker BYou know, there's so many, so many metrics.
Speaker BWe know that over time you'll get better and it'll work.
Speaker BRight?
Speaker CWell, that's where it comes to training.
Speaker CWe're getting, you know, Sam's training, our training, whatever.
Speaker CI think a lot of people underestimate the power of just, if I could do it the right way, you know, it's like, take, I don't know, mechanics.
Speaker CAnd if I tried to go fix my own truck, like, I'd be like, oh, YouTube this.
Speaker CAnd I don't know, and I don't have the right tools.
Speaker CRight.
Speaker CLike, I'm gonna be like, I gotta somehow take this freaking axle off.
Speaker CLike.
Speaker CBut I go across the street, there's a car, there's a, I don't know, a mechanic place across the street.
Speaker CI'm sure if I took it over there and been like, hey, can you show me how to, like, take the axle off and, like, do this?
Speaker COr do you have a. Oh, you have an actual lift.
Speaker CThat would have been nice.
Speaker CSo I'm not sitting on the Astro.
Speaker CLike, oh, oh, that way.
Speaker CYou made that look really easy.
Speaker CThey're like, oh, we've done this like a thousand times.
Speaker CYou're like, oh, that would have saved me a lot of time and energy.
Speaker CInstead of me sitting there in my driveway on my back trying to take off an act.
Speaker CYou know what I mean?
Speaker CLike, yeah, you get afraid to ask for help.
Speaker CWe get afraid to train, be afraid to have the right tools and invest in that and yeah, maybe cost me money to have the mechanic fix my truck.
Speaker CBut I, how much more time did I just create?
Speaker CHow much better result did I have?
Speaker CAnd it's the same thing with door knocking.
Speaker CIt's, it's just another skill set.
Speaker CYou can become a master at it.
Speaker CThe cool part, like you said at the beginning, is the master's at it.
Speaker CLike the commissions in H Vac and the commissions in solar and the commissions in a lot of these home services are too good.
Speaker CThe profits are too good not to be selling 1, 2, 3 a day instead of a lot of people are getting complacent doing 1, 2, 3amonth.
Speaker CAnd I'm over here like, what are you doing?
Speaker BWell, they're enjoying the time now to go get a haircut and go hang out at the lake and then they get concentration risk.
Speaker BWhen those first two that they did, oh, there's a big commissions for the month, but then one's going to take six months to install and the other one needs a roof and they cancel.
Speaker BYou're like, oh, chickens and eggs, right?
Speaker C100.
Speaker BYep, absolutely.
Speaker BMan, I love this conversation.
Speaker BAnd this is really what I see a big move going on in the industry, in the solar industry because it's so new and also because it's so self generation driven, at least from my perspective.
Speaker BI see a big move in that industry to move towards kind of marrying some to, to be able to scale better to a lot of other verticals that have a consistent lead generation flow and then combining that with, you know, so like roofing with a track, with all these already trusted in the home, you know, opportunities and then to tie that together and then when we combine that with filling in this inefficiency with, with doors, where, where do you kind of see that going?
Speaker BI'm super curious.
Speaker CLeadership, right?
Speaker CSo I know this.
Speaker CI'm going to take a different angle than probably what most people would assume.
Speaker CI'd answer this.
Speaker CIt's leadership.
Speaker CWe rise to the level of our leadership, but we fall to the level of our systems.
Speaker CThe problem is most companies, like if I'm an H Vac company and I've got seven employees and I try to have a business development system where I'm banking partnerships and then I have a door to door program and then I have a marketing leads generation program and then I have a follow up dead lead program, I'm like, oh, I'm over here, like so overwhelmed.
Speaker CLike the reality is the human bandwidth or probably leadership capacity to do a good job in all of those buckets.
Speaker CIf I'm a $40 million company and I've got you know, 17 managers and I've got, you know what I mean?
Speaker CAnd, and it's kind of humming on autopilot and I'm over here.
Speaker CHow do I go get more revenue then?
Speaker CYes.
Speaker CLike there's awesome opportunity in cross selling, having multi service verticals.
Speaker CI've helped countless companies add solar.
Speaker CObviously my background was solar and building solar companies and so a lot of roofers, like I speak for gaf, the shingle manufacturing company and I speak for all big conferences and you know, and everybody asked me sa I want to add solar.
Speaker CIt's a new hot sexy girl in the room.
Speaker CAnd I'm like no, you don't like doing 2 million in roofs, dude.
Speaker CLike let me help you get to 10 million.
Speaker CEither you become a solar company and learn how to sell solar and go be a sell solar dealer and shut down thing or pass your leads to somebody and make a rip.
Speaker CLike and that's like another thing that people discredit because they're like I'm a business owner, I would never just share my data.
Speaker CI'm like dude, I'd rather make a thousand bucks on every deal that closes that you didn't have to do anything with then.
Speaker BSo.
Speaker CAnd they're selling 20amonth just on your data versus you doing one a month and you're making 5,000 bucks and you're doing one a month and you're still don't know how to sell solar.
Speaker CLike exactly where people, they do it wrong.
Speaker CAnd I could probably give you 60, 70 use cases where I've gone to companies and done it wrong.
Speaker C10 where they've done it right.
Speaker CAnd I'm like okay, so let's just take those statistics.
Speaker CAnd I'm like, well there's a lot of things I would tell you not to do.
Speaker CAnd I think that people get over ambitious.
Speaker CBut I think having like I own a leads company, we do preset appointments for solar.
Speaker CWhy?
Speaker CBecause if setters all quit or you graduate.
Speaker CSetter to closer.
Speaker CNow all of a sudden all the sets went away.
Speaker CYour lead baby's like where are my appointments?
Speaker CLike, well, he became a closer.
Speaker CLike, well when are you going to get a new setter?
Speaker CI can't just like whip up a new Johnny.
Speaker CLike Johnny was a stud.
Speaker BYeah.
Speaker BHe spent five years learning doors to become a master at it.
Speaker CYeah.
Speaker CI'm like, go find me another Johnny.
Speaker CThen he's like well I don't know what Johnny.
Speaker CI'm like okay, then what do you want me to do?
Speaker CAnd now he goes two months without Selling because he has no appointments and now he's looking for other jobs.
Speaker CHe's getting offers from other people that are like we got five appointments a day, come here.
Speaker CHe's like oh, okay, I'll go there.
Speaker CLike.
Speaker CAnd that's an issue that we deal with over and over and over again.
Speaker CAnd so having some kind of lead generation that is a metronome is smart, right?
Speaker CSo that's why we, we, we own a leads company having a business development system that actually has like a system.
Speaker CNot just like I have a friend that owns a roofing company.
Speaker CSend us all your H Vac leads.
Speaker CLike that's not a system that's like you have a conversation.
Speaker CA system with like weekly check ins, they're pulling sharing data CRMs with like mutual Google sheets that are status updates with you know, monthly contributions of, of commissions.
Speaker CLike, like there's a system to that, right?
Speaker CI think a lot of business ownership don't go deep into that and I think there's a lot of opportunity there.
Speaker CIf I'm me, like I did alarms for years and a lot of the alarm guys are the ones that started the solar door to door programs.
Speaker CLike if you look at all the, they're all X alarm dudes and if you're like okay, some of them now have actually even found it's easy to knock and sell an alarm and then just oh, and part of this you get solar if you get the whole alarm free as long as you get solar.
Speaker CAnd they're like oh really?
Speaker CAnd now they sell solar in 15 minutes or 10 minutes instead of a 2 touch hour close and they're pack.
Speaker CThey're like comboing them both at like an 80% adoption rate.
Speaker CAnd you're like man, if I was selling three alarms every day, freak.
Speaker CThat's so many more.
Speaker CYou know what I mean?
Speaker CI'm, I'm doing the math.
Speaker CSo I have satellite guys that have done that.
Speaker CI have H Vac guys that have done that.
Speaker CLike so creating good sales systems to cross sell is, is a very, very powerful technique.
Speaker BLove it.
Speaker CHeight is important.
Speaker BYou're right, it's.
Speaker BAnd I think what you said I learned years ago when I was, I've always been super entrepreneurial and learning different things and I found out that I'm really solid with two things at a time.
Speaker BWhen I add in a third thing, everything suffers.
Speaker BAnd so exactly what you're talking about, that human bandwidth is just so crucial.
Speaker BAnd so I'm glad you mentioned that because that's one of the things at least with us, we've got an affiliate program that we really have rolled out not too long ago that we're really promoting.
Speaker BIt's like you get 50% of the commission and 10% of the work.
Speaker BYou don't have to learn it.
Speaker BLet us do the work.
Speaker BLet's just share those resources.
Speaker BIt's really been a game changer.
Speaker CAnd the business owner that can humbly realize that it's a smart play.
Speaker BYeah, absolutely.
Speaker BI love it, man.
Speaker BSo where do you.
Speaker BAnd this is like a kind of a fun question.
Speaker BLet's go.
Speaker BLet's hop back into a little more door focus for a second.
Speaker BYou know, where do you see the, the door industry going?
Speaker BI mean, I, I was reading some things you mentioned, how it's like, you know, 50 times bigger than it was 20 years ago.
Speaker BYou know, there's a lot of, lot of drive there.
Speaker BBut also with people self educating with Google and all those things.
Speaker BWhere do you see the door industry going?
Speaker CIt's adapting.
Speaker CThe door to.
Speaker COur industry is forever evolving with AI tech, customers, buying patterns.
Speaker CCovid played a big, like, you know, Covid did a lot in businesses, like people, the way they think about getting groceries even today.
Speaker CYou know what I mean?
Speaker CIt just was an accelerator.
Speaker CSo what's interesting is I think door to door is only going to grow because people are people and want to be with people.
Speaker CAnd when AI does half the selling, when all of things are just simple checkouts, they just naturally get lonely and there's not an experience.
Speaker CEven though you're talking to some bot and you're like, cool.
Speaker CIt gave me exactly what I need.
Speaker CBoom.
Speaker CIt was a snap of the finger.
Speaker CIt doesn't take away the fact that I'm sitting in my house and I have no idea how to organize my deck on the back that needs to be structurally engineered and figured out of like, where should we put it?
Speaker CHow should we do it?
Speaker CSo I need a human to come in, show me how to go build my deck that I want to add in my backyard.
Speaker CDoes that make sense?
Speaker CI need a human.
Speaker CLike AI could go build the.
Speaker CBut, but it's like, hey, what do you think?
Speaker BWhat do you think?
Speaker CI don't know, what do you think?
Speaker CLike, we're not going to lose that.
Speaker CAnd I think it's only going to get stronger.
Speaker CAnd I think that the more and more money that goes into marketing, AI, all this like digital world, the more and more competitive it gets.
Speaker CSo now it's me versus a robot that does a thousand things a second.
Speaker CAnd I'm Doing one thing a second.
Speaker CGood luck.
Speaker CMarketing is just going to become so much more automated, so much more streamlined, so much more competitive.
Speaker CThe smarter people are going to put more and more money into it.
Speaker CAnd I go, good, let them play in that ocean.
Speaker CLet me go show up to your face and become your friend.
Speaker BRight?
Speaker BI love it.
Speaker CI will beat that freaking AI robot all day.
Speaker CAny emotional tie, you have no salesmanship.
Speaker CYeah, you've got good sales copy but you're not sitting there saying I am your homie.
Speaker CYou can pick up the phone and talk to me whenever you need.
Speaker CI got you.
Speaker BI love it.
Speaker BI love it.
Speaker BThere's that, that I'm so happy you said that because you know I for years one of actually one of the taglines with my podcast is stop being weird and start selling.
Speaker BAnd it's like don't use the creepy salesman voice.
Speaker BJust go out there and have a normal conversation with people.
Speaker BAnd I'm so glad you said that because even with there's a move right now in the H vac industry to instead of having the full on sales appointment to just put all of your price book up online and people just select the one they want and then schedule a 10 minute call to get it scheduled.
Speaker BSo there is that happening.
Speaker BBut at the same time it's just like you're saying it's moving away from relationship.
Speaker BAnd of course we know cells is the transfer of enthusiasm that's people get emotional.
Speaker BThe logic makes this is the steering wheel but emotion is the gas pedal to take action.
Speaker BAnd that's, that's the only way to do that is by having a relationship.
Speaker BSo man, I love it.
Speaker BI love it.
Speaker BSo that is super powerful question from one of the listeners, a guy named Tony Prim.
Speaker BHe is, is one of our door door champions I guess would say he's just for best practices.
Speaker BHe's like when you're on the doors and you're working on getting better, he's like should you focus on more hitting more doors, more numbers or spend more time on each one and work on that, that closing just that conversation.
Speaker BSo it's kind of a two edged sword question I think.
Speaker CBut like if you were to say is it about quantity or having deeper conversation and you said sam, I have a gun to your head.
Speaker CI have, you have to pick one of the two.
Speaker CI would pick quality.
Speaker CAnd some people might argue with this because the problem is is if you just focus on quantity you get what put what we call zombie mode.
Speaker CZombie mode is when you're just door to Door to door.
Speaker CAnd you're knocking the knock.
Speaker CYou're not knocking to sell.
Speaker CAnd so when you can help somebody understand, I'm here for quality of an actual conversation.
Speaker CThat's meaning I'm here to get a transaction happening right now with you.
Speaker CAnd it's not about getting through the pitch, hoping you're interested, and moving to the next.
Speaker CYou become habitual.
Speaker CIt's like muscle memory.
Speaker CI'm trying to retrain my partner on how she can hit a golf swing.
Speaker CAnd I'm like, dude, your muscle memory is done the wrong way.
Speaker CWe've got to like, recorrect your golf swing.
Speaker CAnd it's hard because she'll be like, f this and she'll just go back to her old way and she always tops it.
Speaker CYou know what I mean?
Speaker CAnd it's like, no.
Speaker CLike, and.
Speaker CAnd the problem is, is if you just go for quantity, you're going to lose the.
Speaker CYou're gonna create bad habits.
Speaker CNot expecting to sell.
Speaker CBecause if I don't go out there knocking each door saying, I'm expecting to get you to be my customer, I'm not carrying the bag of no's that came throughout the whole 50 no's that came before you.
Speaker CI now am expecting you to be 51.
Speaker CNo.
Speaker CYou know what I mean?
Speaker CAnd neighbor hoping.
Speaker CBut really my subconscious is telling me you're going to be 52.
Speaker CNow does that make sense?
Speaker CI've got to kind of retrain myself to be like, I expect you to be a yes with all enthusiasm, as if everyone in the neighborhood has already told me yes, you're a yes.
Speaker CAnd it'd be almost confusing if you told me no, meaning, therefore we're going to have a longer conversation.
Speaker CAnd when they do tell you, you're kind of like, what?
Speaker CLike anyway.
Speaker CAnd you just kind of be like, passively persistent, almost surprised.
Speaker CYou're like, well, no, no, let me explain myself.
Speaker CMaybe I'm not super clear.
Speaker CLike, I. I haven't fully explained myself because they're just trying to get you off the porch.
Speaker CYou haven't even gotten into any meat and potatoes.
Speaker CLike, they don't even know what you're talking about yet.
Speaker BYeah, that instantly hits you with not interested.
Speaker BWell, how do you even know?
Speaker BYou don't even know what it is.
Speaker CLike, I could be literally saying, congr.
Speaker CCongratulations.
Speaker CYou had the winning lottery ticket.
Speaker CYou just happened to throw it away.
Speaker CWe've been looking all over for you, like, and you're still not interested.
Speaker BOh, yeah.
Speaker BWhat?
Speaker CDarn it.
Speaker CI'll just give it to the neighbor.
Speaker CIt's right here.
Speaker CIt's like, come on bro, let's be real.
Speaker BYeah.
Speaker BOh, I love it.
Speaker BI love it.
Speaker BSo when.
Speaker BSo I'd love to do a couple things while we've got you because, I mean, everybody knows you're the expert in this topic.
Speaker BOne of the things that my podcast is known for with every episode is something that's like immediately actionable for the listeners.
Speaker BSo if we could, if you're open to drop in a nugget, both one for like the solar listeners, you know, something that'll help them on the doors right away.
Speaker BAnd then there's not a lot of door training for atrac.
Speaker BSo something that those H Vac people can really apply and put into practice would be super helpful.
Speaker CFrom like in a specific word track or are you asking from like a strategy?
Speaker BMaybe a little bit of both.
Speaker BThe word track for sure.
Speaker BFor H Vac specifically, because they just.
Speaker BMost people have zero clue how to.
Speaker BIn the H Vac world.
Speaker BThey're going to say, hi, I'm Sam, I'm with XYZ company and then kind of, I. I'm not really sure what to say next.
Speaker BWe just installed here and that's kind of it.
Speaker BAnd they get lost.
Speaker CYeah.
Speaker CAnd I.
Speaker CAnd I'm going to do the best I can to add as much value right now.
Speaker CBut if you need more, I have an online training center called DDD University.
Speaker CWe have a thousand plus videos from general, like orchestrating pitch stuff for any industry to solar specific, you know what I mean?
Speaker CLike very, very detailed six years of content creation.
Speaker CLike very, very in depth.
Speaker CSo did you go look that up?
Speaker CBut in the meantime, it's like very simple.
Speaker CIf I made it's where am I knocking, right?
Speaker CLike I can pull data of the neighborhood to figure out what is the age of home average H Vac by builder.
Speaker CAnd I can then say, okay, cool, I know everyone in this neighborhood.
Speaker CAnd this cookie, the other thing was built 15 years ago.
Speaker CIf the H vacs place, they're about due.
Speaker CSo therefore I'm going to target that neighborhood.
Speaker CDoes that make sense?
Speaker CSo like, you know, they do that via mailer.
Speaker CThey probably do that via phone calls and geotargeting.
Speaker CBut what if you just showed up to that neighborhood, right?
Speaker CLike, okay, all of them were built by the same builder, put in the same Linux was put in the same time.
Speaker CYou know, let's think about this.
Speaker CSo now you're like, okay, I approach that neighborhood like this.
Speaker CHey, my job is to actually so.
Speaker CSo everything that I do.
Speaker CAnd this is solar and roofing.
Speaker CI'm just gonna or in H Vac.
Speaker CI don't go offer.
Speaker CI'm not selling.
Speaker CI'm doing what we call a program.
Speaker CSo I would say, hey, my job is these homes are all built by Dr. Horton 15 years ago.
Speaker CBetween 15 and 18 years ago, I'm assuming.
Speaker CAre you the original homeowner or did you move in more recent?
Speaker COh, moved in more recent.
Speaker CCool.
Speaker CSo what we're doing is a reactivation program.
Speaker CLinux was the one that made all the H Vacs in your neighborhood.
Speaker CAnd so what happens is they all had about a 10 year warranty on the labor and the workmanship and they all had about a 15 to 20 year shelf life.
Speaker CSo what I'm doing is I'm incentivizing the first three or four people on your street right now to do the upgrade so that then over the next two to three years as everybody needs to get them upgraded, you're kind of the advocate of the neighborhood to call through us.
Speaker CSo if we can get you guys on our first kind of like first come, first serve basis.
Speaker CBut I'll do a few really down at cost so that we can get you your new H Vac.
Speaker CYou're not out of pocket thousands and thousands of dollars or sitting there one summer day where the H Vac goes out and you're now on a wait list for three weeks with no air conditioning and you're trying to get your fricking air conditioning fixed and everyone else in the neighborhood is trying to get their F and air conditioning fixed.
Speaker CBecause that day will come.
Speaker CThat's just part of being a homeowner.
Speaker CJust like owning a car, you have to get the oil changed.
Speaker CYou have to, eventually your tires are going to go bad.
Speaker CThat is part of owning a car.
Speaker CRight.
Speaker CSo you're planning on like having air conditioning, I'm assuming.
Speaker CRight.
Speaker COkay, cool.
Speaker CSo my job is to make it super simple on the money side of things.
Speaker CBecause as long as the money made sense and I gave it to you basically at cost and we incentivize you because you didn't call me waiting for broken H Vac where they know they can gouge you at whatever price.
Speaker CI came to you, you didn't come to me.
Speaker CSo I gotta bribe it now and then I'll get all your other neighbors later on and they'll pay whatever I charge them because I'm the guy, right?
Speaker CI'm going to be the H Vac guy in the neighborhood.
Speaker CSo anyway, what I'm doing, I'LL make it super quick.
Speaker CAs long as you qualify for this program.
Speaker CWe have a couple little things to make sure you're qualified.
Speaker CI'll show you what we got.
Speaker CIs it cool if I step in real quick?
Speaker BOh, perfect.
Speaker CThere's your pitch.
Speaker CJust record, flip it and repeat.
Speaker CThere you go.
Speaker BBeautiful, beautiful.
Speaker CI've never sold that would work.
Speaker CSam.
Speaker BI 100 agree that it would work.
Speaker COh, cool.
Speaker C100.
Speaker CWe've trained sales a lot and the pitch.
Speaker CA lot of people would be afraid, but, but let's break this down from solar.
Speaker CSame thing you have.
Speaker CYou knock, you break preoccupation.
Speaker BMeaning, right.
Speaker CI'm Sam.
Speaker CI'm the one in charge of X.
Speaker CAnd then.
Speaker CAnd the way I broke preoccupation in this sitting is I simply said, hey, these homes are all built by Dr. Horton between 15 and 18 years ago.
Speaker CThey're all put in the same Linux system.
Speaker CAre you the original homeowner that bought the home?
Speaker CAre you somebody that came in like, see what I just did?
Speaker CI became human.
Speaker CI'm not like, hi, I'm Sam with H Vac abc and we're offering free inspections on your unit.
Speaker CAnd, and I could take a whole different approach on the inspection pitch, which we go down that rabbit hole, which is actually pretty dope.
Speaker CI got some cool wizard moves.
Speaker CBut we'll say that for sales, come out to one of our sales boot camp.
Speaker CWe have a two day sales boot camp every other month in Utah.
Speaker CAnd I would highly, highly recommend because if you're doing it the wrong way, imagine you're like, all my guys right now are going out and doing the whole.
Speaker CWe're offering free inspection.
Speaker CAnd I'm like, no, no, no.
Speaker CThere's a whole psychology game to play and we could teach that.
Speaker CSo long story short though, it's a program.
Speaker CIt's like, hey, my job is the.
Speaker CWe called it.
Speaker CI just made this up.
Speaker CThe reactivation program.
Speaker BYeah.
Speaker CYou're like, well, I've never heard of that.
Speaker CMe neither.
Speaker CBut essentially I'm reactivating the air conditioning units to be up to speed.
Speaker COr you could call this like the deficiency coolant program.
Speaker CAnd they're like, what the hell is that?
Speaker CAnd you're like, yeah.
Speaker C90 of these units have a X percent degradation of coolant and 95 of homeowners have never even checked their coolant in the last seven years.
Speaker CSo my job is just to make sure that we bring the coolant up to speed.
Speaker CYou know, whatever that is.
Speaker CLike you really just.
Speaker CIt's a program that then it gives a Justification of why you're there.
Speaker BRight.
Speaker CAnd then I pulled back, right?
Speaker CLike, I'm like, well, you know, as long as you qualify for this program, like, it's nice we actually help you at cost.
Speaker CLike, and then that whole I came to you, you didn't come to me.
Speaker CThat line, like, it's huge.
Speaker CBecause it's like, yeah, you're right.
Speaker CLike, your H Vac goes bad.
Speaker CYou know, it's broken.
Speaker CWhat do you do?
Speaker CYou get a new unit.
Speaker CThey sell you a new unit because you're in desperate need of air conditioning.
Speaker CYour air conditioning is working fine right now.
Speaker CI'm looking for proactive people that I can make it make sense financially because they already know that this is something that they need to budget for.
Speaker BThey know it's inevitable.
Speaker BYeah, absolutely.
Speaker BOh, I love it.
Speaker BAnd what that does, too, is that it's that takeaway.
Speaker BIt's that that qualifies the.
Speaker BHey, we're good because we came to you.
Speaker BWe're offering this at the lower cost because now that justifies that whole conversation.
Speaker CNow everybody wants to do like, okay, what deal you got?
Speaker CI'm interested in at least hearing the deal.
Speaker BYeah, absolutely.
Speaker BAnd listen, I don't even know if your home is going to qualify for the program.
Speaker BWe have to find out to see.
Speaker BYeah.
Speaker CSo what, like, hey, what kind of thermostat do you currently have?
Speaker CLet me take a peek at it and walk in and look at the freaking thermostat.
Speaker BYeah.
Speaker BThen you're in.
Speaker BBeautiful.
Speaker BBeautiful.
Speaker BAnd this is.
Speaker BThis is something that nobody, Nobody teaches in.
Speaker BIn the H Vac world.
Speaker CIt's.
Speaker BThere's so much inefficiency of time that could be used sitting in people's houses.
Speaker BThe number one value of a closer sitting in a home.
Speaker BIf you're doing anything else that's lower value time.
Speaker CI can teach people how to get into five to 10 homes every single day as long as they have a work ethic.
Speaker CNow, if you don't have a work ethic and you're somebody that's just like, I just kind of look, sit on the couch all day, like, play Warcraft.
Speaker CIt's like, nah, dude.
Speaker CLike, good job being a closer.
Speaker CLike, I'd call you a appointment catcher and learn a script.
Speaker CLike, no, I want to go after people that are hungry and they want to make multiple six figures.
Speaker CCan you do that in H Vac?
Speaker CHell, yeah.
Speaker BLike, absolutely.
Speaker BAnd.
Speaker CAnd I've helped a lot of.
Speaker CI've actually helped quite a few H Vac companies.
Speaker CLike, I went out of Florida One out of Ohio.
Speaker CBut anyway, like would be smart to figure this out.
Speaker BI agree.
Speaker BYeah.
Speaker BAnd what happens so many times that I've seen, you know, because of coaching clients all over the United States of Canada is there are plenty of people that do multiple six figures, even seven figures a year on leads from the company, but that are.
Speaker BThat's only a handful of the biggest companies in the country in the biggest markets who can have consistent volume year round because of their ad spend.
Speaker BWhat do the rest of the thousands and thousands of people do in the other markets?
Speaker BThey suffer because they haven't learned this skill.
Speaker BAnd so that's where.
Speaker BThat's one of the main reasons I wanted to bring you on, is to really be able to share that in any market you can see those types of numbers if you're willing to put in the work ethic and actually learn the skills to generate your own leads.
Speaker BAnd of course, for those companies, just like in solar, Celfgen pays way better anyway because there's no marketing dollars involved.
Speaker CLogical.
Speaker BYep.
Speaker BAbsolutely.
Speaker BMan, you are.
Speaker BI love this conversation.
Speaker BYou.
Speaker BI. I cannot wait to.
Speaker BI commit to attend the sales boot camp at some point because I think.
Speaker CIt'S great come to door to door in January.
Speaker CI mean, that's our big annual event.
Speaker CThat's a fun one.
Speaker BWhere's that one going to be this year?
Speaker CSalt Lake.
Speaker CThat's the same place every year.
Speaker CAnd I'll.
Speaker CI mean, by the time this goes out, you'll probably hear we have Sean White, we have Lance Armstrong, Phil Heath, Chris Voss, and we have sick lineup and then 60 workshops.
Speaker CLike it's a.
Speaker CIt's a fun, fun event.
Speaker BHeck, yeah.
Speaker BYeah.
Speaker BThat's beautiful.
Speaker BSo, man, I.
Speaker BThis is a.
Speaker BWe're flying through my list, man.
Speaker BWhat, what else, what else you got for us?
Speaker CYeah, I think, I think a big part is recruiting and I think a lot of H Vac people don't think the way that we do.
Speaker CWhen I talk about 100 sales guys in a few months, recruiting is the name of the game where I think a lot of them, it's marketing is the name of their game.
Speaker CSo if I look at like I'm in traditional H Vac, let's say I'm in Utah, right.
Speaker CI got hundreds of H Vac companies here, right.
Speaker CSo they're like, how do I brand myself and get phone calls or spend leads to get people interested?
Speaker CWell, every time I get one customer, that equals one customer.
Speaker CEvery time I get one new recruit that's willing to be a carnivore that could equal 50 new customers.
Speaker CDoes that make sense?
Speaker CSo, like, if you think about it, can I restructure my mindset to be maybe my marketing dollars go a little bit more towards internal marketing?
Speaker CWhen I call it internal marketing, it's to get recruits to motivate those recruits to go, then sell more deals.
Speaker CThe return on that spend tends to be quite a bit greater.
Speaker CI'm not saying you have to divert and say, I don't know how to do the marketing.
Speaker CI'm not going to always do the marketing.
Speaker CBut I think a big missing element in business is the element of becoming a badass headhunter and recruiter.
Speaker CAnd if I H Vac owner right now and a solar owner, I would say biggest skill set I need to develop would be recruiting.
Speaker CAnd that could help a lot of people in this space.
Speaker CAnd what's cool is like, like, you just said you got into an industry and you're like, man, I didn't realize that this was so lucrative.
Speaker CThis is so good, like, guarantee.
Speaker CIf I went to the Sherwin Williams guy across the street right here and asked him, I was like, hey, are you happy being the dude managing this paint store?
Speaker CHe would say, yeah.
Speaker CAnd I'd be like, okay, but like, how much?
Speaker CWhat's your growth path?
Speaker CWhat's like your income opportunity?
Speaker CAnd, you know, it's in 10 years when that guy dies and maybe I open up another store, but it's cool.
Speaker CIs that what your goals are in life?
Speaker CIf it is, great.
Speaker CIf it isn't, like, I'd love to show an opportunity where I literally feel confident because of my training, because of this, because of that, that I can help you get there, like this year.
Speaker CAnd that is a cool ability in H Vac and solar and all these industries that we're in.
Speaker CThe opportunity is there.
Speaker CThe opportunity is there.
Speaker CWe just gotta go tell the story and share it.
Speaker BI love it.
Speaker BI love it.
Speaker BThank you for that.
Speaker BThat is.
Speaker BThat is crucial.
Speaker BLast week, I actually interviewed a guy named Victor Rancour.
Speaker BI don't know if you've heard of him, but he just.
Speaker BHe grew an H vac company in Southern California from zero to over 40 million a year in four years.
Speaker BSo his.
Speaker BThat was one of the things he mentioned as well, is like, become a good recruiter because that's the only way we can leverage our time.
Speaker BYou know, that's start to leverage your time and investment by having, you know, having more people boots on the ground especially.
Speaker BSo, yeah, that's.
Speaker BThat's crucial.
Speaker BAnd so, I mean, the solar company that, that I'm with, you know, they, they.
Speaker BWe've really got that down that we went from 500 to over 15,000 in about 9, 10 months with the, with the affiliate program that we rolled out and then the scaling and it's, I mean it's dramatic the changes.
Speaker BWhat that does for a team when you have that many new boots that are carnivores, that are hungry.
Speaker BRight.
Speaker BNot everybody's going to do something, but when it's commissioned then you can train it and scale it out and the ones that do rise to the top.
Speaker BAnd so 100 agree that the missing piece in the, in, in Atrax especially is the only way to scale that, that to that degree is by having more people.
Speaker BYou know, you can have all the investment in marketing and then leads that nobody's running or have no leads.
Speaker BAnd that's a great way to get on this.
Speaker BPeople go out and find them.
Speaker BLove it.
Speaker BMan, this is great.
Speaker BSo yeah, so I think that's.
Speaker BWe've about run our time here, about time to land this plane here pretty quick.
Speaker BBut man, I appreciate you being on.
Speaker BThis is a, an honor for me to get to just kind of chop it up with you and pick the brain of the, the door master, you know, master himself.
Speaker BSo.
Speaker CLike I said, H Vac is a, is a opportunity in its own and our two worlds connect door to door in H Vac it's.
Speaker CThat's deadly.
Speaker CI did that to a lot of roofing companies.
Speaker CA lot of roofing companies are pretty traditional solar kind of grown up and door to door a little bit.
Speaker CAnd so some of that strength.
Speaker CBut like I'm telling you guys, like reach out, find me on Instagram at the same Taggart or at DDD experts, you know, go research us on Google or whatever, reach out.
Speaker CLike I'm here to help.
Speaker CWhether it's come to one of our events, whether it's get coaching, whether it's get our online stuff, whether it's.
Speaker CAnd I'm not trying to be salesy right now.
Speaker CI'm just simply saying like I, I really am passionate and it's, it's sad when I see a company.
Speaker CI'm like man, like just tweak this, tweak this, tweak this and boom, they double.
Speaker CAnd it's like how long have you been going?
Speaker COh, four years.
Speaker CWhat if I would have came four years ago?
Speaker CYou know what I mean?
Speaker CYeah, like.
Speaker CAnd so I, I just, it's sometimes such a minor tweak and it's missing information.
Speaker CIt's not necessarily, you know a matter of skill or will.
Speaker CIt's, it's.
Speaker CWe just don't have the information of how to do it and, and so love it.
Speaker BSo do you work directly with companies or is it on more of a scaled basis?
Speaker CI have a few clients.
Speaker CThere's a wait list to that but I have a team of experts and they work heavily involved with a lot of companies and but yeah, I mean there, there's a, a way I can work directly for sure.
Speaker CWe run a CEO mastermind.
Speaker CIt's got you know, 95 business owners that are in this world.
Speaker CI mean we do a lot of cool stuff.
Speaker CSo just reach out like whether it's personally or one of my experts here to help.
Speaker BLove it.
Speaker BI love it.
Speaker BSo.
Speaker BSo you just gave everybody a couple of different ways to contact you.
Speaker BI know one thing that you mentioned we want to highlight is that the, the sales boot camp that's coming up this next month and those so those run every couple months and door to door con which is going to be was awesome every year.
Speaker BThe speakers are.
Speaker BI haven't personally had the chance to attend yet but that will be, that will definitely is in the plans for the future.
Speaker BAnd man I'm really excited to take doors to heating and air because I 100% agree with you.
Speaker BIt's one of the missing pieces to give us a little bit of kind of a story or two of how you've helped like roofing companies scale by adding doors into it and just to give everybody a little bit of an idea of what that could potentially look like in their eight track companies.
Speaker BYeah.
Speaker CLike DNM Roofing out of Omaha for example 100 marketing now we're 90% doors.
Speaker CYou know they've now expanded to Houston, other markets and you know to see them go from kind of son took over or grandson took over grandpa's business traditional like old time company there to now a savage hunting business to where they're doing I think 15 million or so.
Speaker CYou know two years later where 95 self generated.
Speaker CRight.
Speaker CSo it's like the bottom line, the profit margin so much greater anyway so that'd be like a small one where even like CMR they're a big one.
Speaker CThey did 250 million last year.
Speaker CWe took them from 150 to 250.
Speaker CSo that's like a big project and it was just implementing the right competitions, the right motivating systems, the right recruitment strategies to get more body counts, to get more you know, competitiveness, to get more hustle.
Speaker CYou know, that's like anywhere from the little guy to the big 100 millions.
Speaker BLove it.
Speaker BI love it.
Speaker BAnd that's, that's something that carries through to everybody.
Speaker BListening is the concepts are the same.
Speaker BThe, the, the process and it rises and falls with the systems, just like Sam was saying at the beginning.
Speaker BAnd this, the leadership and the systems will determine everything.
Speaker BAnd so everyone highly recommend reach out to Sam.
Speaker BAnd also I'm going to be doing a big series on doors coming up.
Speaker BIf you're listening, everyone listening to the podcast.
Speaker BI've definitely, I've personally knocked thousands of doors at this point as well.
Speaker BSo I'm studying it.
Speaker BWe're gonna, we're gonna do a lot of training on it.
Speaker BBut 100 reach out to Sam and Door to Door experts go to the events.
Speaker BYou cannot duplicate in courses and online what you can get at an event.
Speaker BThe energy, the passion.
Speaker BYou can literally say the same thing before an event and after event and get different results just because your certainty and your conviction is different.
Speaker BWhen you can walk into a room and see hundreds and thousands of people who are multiple six figure and seven figure earners from knocking doors and it just blows your mind that wow, this is actually possible.
Speaker BSo you can go back and have that certainty that it works and it's a way to scale a business.
Speaker BSo yeah, absolutely.
Speaker BWell, that's our episode for today.
Speaker BThanks for hanging out with us.
Speaker BAnd so again, it's the Sam Instagram is at the Sam Taggart.
Speaker BRight.
Speaker BAnd what were the other ways to contact you?
Speaker BWhat's the website to go to?
Speaker BDoor to experts d2d experts.com Perfect.
Speaker BSimple as that.
Speaker BSorry everybody.
Speaker BThanks for listening today.
Speaker BI hope you got some value from this.
Speaker BI know I did.
Speaker BAnd we'll end this like we always do.
Speaker BGo save the world one heat stroke at a time.
Speaker AThanks for listening to Close it now with Sam Wakefield.
Speaker ASubscribe to the podcast now so you're first to hear new episodes.
Speaker AJam packed with actionable tools and tips to make you the top H vac professional in your market.
Speaker AIf you have friends and colleagues who would like this show, share it with them and send them to our Facebook community for more in depth discussion about the challenges we all face and how to overcome them on the Close it now podcast.