Hi, and welcome to Backup Central's Restore it All podcast.
W. Curtis Preston:I'm your host w Curtis Preston, AKA Mr.
W. Curtis Preston:Backup, and I have with me, my post vacation depression
W. Curtis Preston:consultant, Prasanna Malaiyandi.
W. Curtis Preston:How's it going, Prasanna?
Prasanna Malaiyandi:I am good.
Prasanna Malaiyandi:Jealous of your vacation.
Prasanna Malaiyandi:Also really upset that you decided to come back from said vacation rather
Prasanna Malaiyandi:than just like being like, yeah, I'm just gonna stay remotely and extend
Prasanna Malaiyandi:my vacation by another week or two weeks or a year, whatever it is.
W. Curtis Preston:I had to come back because a, I was going broke.
W. Curtis Preston:I was spending like $250 every time I got on a scuba boat, it was very, the
W. Curtis Preston:diving is really expensive over there.
W. Curtis Preston:Partly cuz I had to rent a wet suit.
W. Curtis Preston:I brought all my gear, but left my regulator behind like a moron.
W. Curtis Preston:So I had to rent a regulator every time I dove.
W. Curtis Preston:It was great diving.
W. Curtis Preston:I was at the big island, so I was diving in Kona.
W. Curtis Preston:I did a pelagic dive where you, you interact with like transparent
W. Curtis Preston:and, and, and translucent.
W. Curtis Preston:And what, what do you call the bioluminescent creatures by
W. Curtis Preston:diving over 5,000 foot of ocean?
W. Curtis Preston:Oh, that was, that was, that was way cool.
Prasanna Malaiyandi:So, so I think that you need a new profession,
Prasanna Malaiyandi:Curtis, in addition to Mr.
Prasanna Malaiyandi:Backup, I think you need to be like in the water all the time.
Prasanna Malaiyandi:Maybe there's something about like backup in the ocean or
Prasanna Malaiyandi:like data centers in the ocean.
W. Curtis Preston:I am so happy.
W. Curtis Preston:Like, and it's been so long since I've dove, like, because I, I,
W. Curtis Preston:my, my gear on my last dive to, to Hawaii was my last dive and my gear
W. Curtis Preston:broke and, um, you know, it's, it's expensive to replace that stuff.
W. Curtis Preston:And so.
W. Curtis Preston:Uh, so yeah, it was, I, I forgot like how happy I am when I'm in the water.
W. Curtis Preston:So I, yeah, so that was, that was really good, but it, but it was stupid expensive.
W. Curtis Preston:Like, I mean, I, I spent, you know, close to a grand going out scuba
W. Curtis Preston:diving, but it was, but it was great,
Prasanna Malaiyandi:was well worth it though, to you look
Prasanna Malaiyandi:at how happy relaxed you are.
Prasanna Malaiyandi:And,
W. Curtis Preston:Yeah.
W. Curtis Preston:And
Prasanna Malaiyandi:and hopefully, after this podcast, you will still continue to
Prasanna Malaiyandi:be happy and relaxed, but we shall see,
W. Curtis Preston:We'll see, we'll see right now I'm in the, oh crap.
W. Curtis Preston:I'm back at work this morning.
W. Curtis Preston:I had to do some training.
W. Curtis Preston:Now I gotta do a podcast and you know, it's just, you know,
W. Curtis Preston:welcome back to the real world.
W. Curtis Preston:Um, Let's bring on our guest today.
W. Curtis Preston:Uh, I'm excited.
W. Curtis Preston:He is a cybersecurity advisor who helps with assessment remediation
W. Curtis Preston:and management of cybersecurity.
W. Curtis Preston:He currently leads an it services practice called Tech and Maine, and is also the
W. Curtis Preston:host of Tech and Maine presents podcast.
W. Curtis Preston:You can find both of them at techandmain.com.
W. Curtis Preston:Welcome to the podcast, Shaun St Hill.
Shaun St. Hill:Curtis.
Shaun St. Hill:Thank you.
Shaun St. Hill:It is an honor to be here, super excited and looking forward to our time together.
W. Curtis Preston:And we're not gonna get any, uh, sympathy from you
Shaun St. Hill:well, I was gonna say, and I didn't know how this would be
Shaun St. Hill:taken, but let's just jump right in.
Shaun St. Hill:You went to Hawaii, sir, you get zero sympathy.
Shaun St. Hill:If you went to the bank and said, could I withdraw some sympathy for
Shaun St. Hill:the trip that I took to Hawaii?
Shaun St. Hill:They would say, sir, you need to walk right back out because you'll
Shaun St. Hill:get, you can take out zero sympathy
W. Curtis Preston:I get it.
W. Curtis Preston:I get it.
W. Curtis Preston:You know, I got, I had a great trip to Hawaii, my wife had a great time.
W. Curtis Preston:She, she hung out with her best friend who lives in Hawaii.
W. Curtis Preston:It was a great all around trip, but oh man, it was, so it was a little
W. Curtis Preston:warm and, and I had to spend lots of money while doing awesome things.
Shaun St. Hill:Sounds sounds very first world to me
Prasanna Malaiyandi:I know seriously,
Shaun St. Hill:world
W. Curtis Preston:#firstwordproblems.
W. Curtis Preston:Yeah.
W. Curtis Preston:Yeah.
W. Curtis Preston:Meanwhile, you know, The world is fall.
W. Curtis Preston:I, I left for a week and you know, the queen died.
W. Curtis Preston:Uber got attacked.
W. Curtis Preston:Like what, what happened while I,
Prasanna Malaiyandi:Well, I remember asking you, I was talking to you.
Prasanna Malaiyandi:What was it yesterday?
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:Yesterday, right?
Prasanna Malaiyandi:I was like, oh, Curtis, did you hear about this Uber thing?
Prasanna Malaiyandi:You're like I'm behind on everything.
Prasanna Malaiyandi:I don't know what, yeah.
Prasanna Malaiyandi:You're I.
W. Curtis Preston:did a real vacation.
W. Curtis Preston:Like I tried really hard not to look at my phone.
W. Curtis Preston:Certainly didn't respond to any work emails.
W. Curtis Preston:So I, I thought we'd take this opportunity since, you know,
W. Curtis Preston:you're in that cybersecurity world to discuss the Uber attack.
W. Curtis Preston:Um, and, and I'll, I'll mention that.
W. Curtis Preston:Um, for five years now, uh, I, back when I was underemployed for a minute, I actually
W. Curtis Preston:became an Uber driver, uh, five, six, actually, I guess it's six years now.
W. Curtis Preston:And so, and, and I, I have stayed active, so I still, you know,
W. Curtis Preston:occasionally drive for them when I want to get out of the house.
W. Curtis Preston:Right.
W. Curtis Preston:Um, . And so I am both an Uber passenger and an Uber driver.
W. Curtis Preston:And then I hear that, you know, they got attacked.
W. Curtis Preston:I, I guess the good news that we're hearing, uh, that you can either
W. Curtis Preston:confirm or deny or, or whatever is that the no user accounts were affected.
W. Curtis Preston:That's what I'm hearing.
W. Curtis Preston:I don't know.
W. Curtis Preston:What, what, what have you heard?
Shaun St. Hill:Curtis I've I've heard the same thing.
Shaun St. Hill:So this really, to me is very interesting.
Shaun St. Hill:On a number of fronts.
Shaun St. Hill:The first being back in, I want to say 2016, Uber had
Shaun St. Hill:another cybersecurity incident.
Shaun St. Hill:One that ended up costing the then CISO his job.
Shaun St. Hill:And I believe there was some sort of lawsuit associated with that.
W. Curtis Preston:Hmm.
Shaun St. Hill:The other thing that always is interesting to me, When the
Shaun St. Hill:company that had the security incident immediately comes out and says, oh,
Shaun St. Hill:well, no, no customer information.
Shaun St. Hill:Or, you know, P you know, PII was, was touched.
W. Curtis Preston:yeah.
W. Curtis Preston:And no code.
W. Curtis Preston:No, you know, well, what did, what did they
Prasanna Malaiyandi:well, I think I thought it's actually said, like
Prasanna Malaiyandi:they were, I was reading a earlier, very specific about like no sensitive
Prasanna Malaiyandi:personal data or some very specific term they were using to reference to
Prasanna Malaiyandi:like what they said was not accessed.
Shaun St. Hill:A, and so that's that, like I said is always interesting
Shaun St. Hill:to me because it sounds very much like someone that was coached
Shaun St. Hill:by a public relations agency.
W. Curtis Preston:Well, you know, that they're coached by a
Shaun St. Hill:Oh, of course of of course.
Shaun St. Hill:So, so, so the, so the thing is one, what really happened
Shaun St. Hill:and two, how soon will we know.
Shaun St. Hill:The, the person that this hacker that was, or has, um, self-identified
Shaun St. Hill:as the person that got in.
Shaun St. Hill:It's interesting.
Shaun St. Hill:There's a company, uh, a game company.
Shaun St. Hill:I think it's rocket games.
Shaun St. Hill:Maybe they put out grand theft auto.
W. Curtis Preston:right.
Prasanna Malaiyandi:rockstar that just got GTA six grant theft, auto six,
Prasanna Malaiyandi:uh, Got released way ahead of time.
Prasanna Malaiyandi:They, I think they had hacked in, they had basically stolen the game
Prasanna Malaiyandi:that no one had knew was actually happening and leaked it on the web.
Shaun St. Hill:So thank you.
Shaun St. Hill:Prasanna.
Shaun St. Hill:What's interesting is the same person has self identified as the hacker.
Shaun St. Hill:So,
W. Curtis Preston:And they're, they're connected to Lapsus$ by the way.
Shaun St. Hill:ah, interesting.
Shaun St. Hill:So, so, so here, so we here, we have this, these amazing
Shaun St. Hill:connections and not amazing as.
Shaun St. Hill:They're the right kind of connections, but it's just, it's
Shaun St. Hill:it makes for an interesting story.
Shaun St. Hill:The, the last thing is when you, when you think about a company, the size of
Shaun St. Hill:Uber, going back to that 2016 security incident, you'd want to be sure that
Shaun St. Hill:your name doesn't come up in the news.
Shaun St. Hill:Also posted on one of the social media platforms, a screenshot
Shaun St. Hill:of Uber's career portal.
Shaun St. Hill:And so it looks like there's all of a sudden, you know, multiple openings for,
Shaun St. Hill:you know, cybersecurity positions, which, which, again, Curtis it's like what.
Shaun St. Hill:Do we not have the time and the money on the front end or on the back end?
Shaun St. Hill:Like, you know, why does it always take an incident like this for you to
Shaun St. Hill:be able to find budget and then open up these jobs and then spend millions
Shaun St. Hill:of dollars to hire these amazing consultants to help you do what,
Shaun St. Hill:according to what happened in 2016, you said you were doing or should have done.
Prasanna Malaiyandi:So I think so I'll take a stab at that.
Prasanna Malaiyandi:And Curtis, I think we should throw out our disclaimer first.
W. Curtis Preston:Yeah.
W. Curtis Preston:Yeah.
W. Curtis Preston:out our disclaimer, uh, Prasanna and I work for different
W. Curtis Preston:companies, uh, he works for Zoom.
W. Curtis Preston:I work for Druva.
W. Curtis Preston:We're not representing either company and the opinions that you hear are ours.
W. Curtis Preston:And also, uh, you know, if you'd like to rate us, we'd love to,
W. Curtis Preston:you know, see your rating, just go to your favorite podcatcher.
W. Curtis Preston:And, uh, you know, give us, give us all the stars and comments.
W. Curtis Preston:We love comments.
W. Curtis Preston:In fact, we're currently running a comment promotion, uh, that
W. Curtis Preston:if we get I, I went and checked.
W. Curtis Preston:It's gotta be 25 comments by the I'm.
W. Curtis Preston:I'm gonna push it.
W. Curtis Preston:I'm gonna push it out.
W. Curtis Preston:I'm gonna push it out to the end of October.
W. Curtis Preston:Uh, if we get 25 comments total, by the end of October, I will continue to grow
W. Curtis Preston:this beard and I'll do my best to look like Santa Claus by come Christmas time.
W. Curtis Preston:So, um, and if you'd like to join the conversation, please reach
W. Curtis Preston:out to me @wcpreston on Twitter or wcurtispreston at Gmail and Prasanna.
W. Curtis Preston:You're probably gonna mention that maybe you work a little
W. Curtis Preston:bit in the, in the privacy area,
Prasanna Malaiyandi:Yeah.
Prasanna Malaiyandi:Well, that's one of the things I wanna talk about.
Prasanna Malaiyandi:And even before I got into privacy, right?
Prasanna Malaiyandi:I think the challenge is security is seen as a risk reduction
Prasanna Malaiyandi:function of an organization, right.
Prasanna Malaiyandi:It's to protect the organization now, uh, I'm not saying this
Prasanna Malaiyandi:is how it is everywhere.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:But in some places that's kind of how it's seen.
Prasanna Malaiyandi:And so one of the challenges becomes you have this tension between
Prasanna Malaiyandi:security, privacy compliance, right?
Prasanna Malaiyandi:All of these sort of risk reducing.
Prasanna Malaiyandi:Organizations which wanna keep the business protected versus sort of
Prasanna Malaiyandi:your revenue driving parts of the business, which are like, we gotta ship
Prasanna Malaiyandi:something, we gotta ship something, we gotta get it out the door.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:We gotta get more money.
Prasanna Malaiyandi:And so there's this tension because the revenue side wants to go fast.
Prasanna Malaiyandi:Right?
Prasanna Malaiyandi:Wants to innovate, wants to get things out there quickly.
Prasanna Malaiyandi:And the security side.
Prasanna Malaiyandi:Doesn't always have, like you said, the budget, the number of people, right.
Prasanna Malaiyandi:To be able to look over all of the things that the revenue side is doing to make
Prasanna Malaiyandi:sure it's being done the right way.
Prasanna Malaiyandi:And so you kind of have to pick and choose what you focus on.
Prasanna Malaiyandi:And sometimes it's accepting the risk, right?
Prasanna Malaiyandi:It's like saying, Hey.
Prasanna Malaiyandi:I can only cover 30 or 40 or 70% take whatever number you wanna take
Prasanna Malaiyandi:of the products going out the door.
Prasanna Malaiyandi:And that's what I'm gonna be focused on and making sure that at least
Prasanna Malaiyandi:those are good enough and there are no major vulnerabilities.
Prasanna Malaiyandi:Now it could be done better where you get security, privacy compliance.
Prasanna Malaiyandi:Earlier on in the process.
Prasanna Malaiyandi:So it's sort of privacy by design security by design, right, where
Prasanna Malaiyandi:they're working hand in hand as product is being developed.
Prasanna Malaiyandi:So you make sure that security is baked in, right?
Prasanna Malaiyandi:All of these other processes are baked in rather than having to
Prasanna Malaiyandi:worry about it at the end, but it's always that tension, right?
Prasanna Malaiyandi:People will always wanna spend more on R and D and not necessarily more
Prasanna Malaiyandi:on security and privacy in other compliance parts of the business.
W. Curtis Preston:by the way, and, and this is not in any way, a defense of Uber.
W. Curtis Preston:The problem for Uber is that they have I'm, I'm just gonna say dozens, but I
W. Curtis Preston:think it might be well over a hundred different versions of the same product
W. Curtis Preston:for those of you that aren't Uber drivers.
W. Curtis Preston:They run different features and different functionality.
W. Curtis Preston:And they're constantly AB testing.
W. Curtis Preston:What if we did this for drivers?
W. Curtis Preston:What if we did this for passengers?
W. Curtis Preston:And they're like, let's do it for everybody in San Diego for two weeks.
W. Curtis Preston:Right?
W. Curtis Preston:So they're, it's not just one product that they're releasing out across the world.
W. Curtis Preston:They're constantly tweaking the algorithm.
W. Curtis Preston:And so, so they've got that push, like you were saying to spend a lot of money on R
W. Curtis Preston:and D and perhaps a little bit less on, on the things that you're talking about.
W. Curtis Preston:I, I just wanted to mention, by the way, um, Shaun, the.
W. Curtis Preston:The I, I, I pulled up the breach, the, the old breach, uh, and it was actually 2014.
W. Curtis Preston:The reason why you're thinking 2016 is they didn't tell us about it until 2015.
W. Curtis Preston:Uh, and that's, and so that's why.
W. Curtis Preston:And then, and then they talked to the, the FTC in 2016, um, Yeah.
W. Curtis Preston:And so, so the, basically this is referred to as the data breach
W. Curtis Preston:and coverup timeline, which goes all the way until 2020, right?
W. Curtis Preston:Yeah.
W. Curtis Preston:So there were, there was a lot because it, it, because basically
W. Curtis Preston:they tried to cover it up.
W. Curtis Preston:So I will say at least Uber has learned that lesson.
W. Curtis Preston:The,
Shaun St. Hill:good for them.
W. Curtis Preston:it looks like they've learned that lesson they've come out
W. Curtis Preston:right away as far as that's what we think.
W. Curtis Preston:Of course they may not have been given a choice because
W. Curtis Preston:this person did it publicly.
W. Curtis Preston:Uh, anyway, sorry.
W. Curtis Preston:I,
Prasanna Malaiyandi:Now the, the one other thing I wanted to bring up too
Prasanna Malaiyandi:is I think, I know I was talking about product security, but if we look at the
Prasanna Malaiyandi:Uber side of things and what happened, it was more of an operation security,
W. Curtis Preston:Yeah.
Prasanna Malaiyandi:breach, right?
Prasanna Malaiyandi:It was, uh, contractor who basically got fooled into sharing their
Prasanna Malaiyandi:multifactor authentication codes, right.
Prasanna Malaiyandi:With the hacker, which then allowed that hacker access into Uber's environment.
Prasanna Malaiyandi:Now the fact that the, uh, the hacker was able to laterally
Prasanna Malaiyandi:move within the environment.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:Isn't great.
Prasanna Malaiyandi:right.
Prasanna Malaiyandi:That they were able to access the AWS infrastructure and hacker one systems
Prasanna Malaiyandi:and their VMware infrastructure.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:That things weren't isolated and alerts weren't going off right.
Prasanna Malaiyandi:Is worrisome.
Prasanna Malaiyandi:But I, I think it's less about the product side, right.
Prasanna Malaiyandi:And more about the operation side
W. Curtis Preston:What do you think about the contractor aspect, John?
Shaun St. Hill:So this honestly is something that you would think
Shaun St. Hill:companies have a better handle on.
Shaun St. Hill:And that is who has access to the kitchen, so to speak, who
Shaun St. Hill:has the keys to the kingdom.
Shaun St. Hill:You, you hear so much about zero trust and the need to make sure that whoever
Shaun St. Hill:has access to the source code or to, you know, some other part of the environment,
Shaun St. Hill:you know, they, they need to verify going in and then as soon as they come out,
Shaun St. Hill:you make sure that, you know, they're not able to go back in, you know, pry the door
Shaun St. Hill:open, so to speak and for a company, the size of Uber's for that to be the case,
Shaun St. Hill:I think there, there needs to be, there needs to be some comeuppance for that.
W. Curtis Preston:That's a good word.
W. Curtis Preston:I like that word.
W. Curtis Preston:Um, now you, there was something on the pre-call.
W. Curtis Preston:You, you talked about you, the companies are very quick to throw
W. Curtis Preston:the contractor under the bus.
Shaun St. Hill:Yes.
Shaun St. Hill:So before we actually started recording, we were talking about colonial pipeline
Shaun St. Hill:and a number of other organizations.
Shaun St. Hill:And again, this isn't
W. Curtis Preston:target was one of them.
Shaun St. Hill:target.
Shaun St. Hill:Right?
Shaun St. Hill:So these are.
Shaun St. Hill:Stories and information that's out in the public domain.
Shaun St. Hill:We're not throwing shade at any one particular company we're just
Shaun St. Hill:stating what's already out there.
Shaun St. Hill:And so these companies during their security incidents made sure to tell
Shaun St. Hill:you that, oh, it was the intern or, oh, it was the HVAC contractor as a,
Shaun St. Hill:as a person who now has to go through signing up for whatever credit monitoring
Shaun St. Hill:you're throwing out to me that doesn't give me the warm and fuzzies, nor does
Shaun St. Hill:it as a shareholder or an investor.
Shaun St. Hill:Give me the warm and fuzzies to know that the money that we've
Shaun St. Hill:given either through stock purchase or through, you know, a round of
Shaun St. Hill:funding that that money was used for.
Shaun St. Hill:Offsite leadership retreats or something other than securing and locking down the
Shaun St. Hill:important things, customer data, whether that customer's internal or external.
Shaun St. Hill:So, so for me, there's, there is this need to own the situation.
Shaun St. Hill:Like my, like my daughter and her teenage friends will say, I own that.
Shaun St. Hill:There needs to be that aspect of it.
Shaun St. Hill:And then again, the, the, the comeuppance, so to
W. Curtis Preston:Prasanna mentioned about lateral movement?
W. Curtis Preston:We don't know what type of contractor this was, but I hope it was like an it
W. Curtis Preston:admin contractor, because if he wasn't an it, she wasn't an it admin contractor.
W. Curtis Preston:The fact that they were able to modify the open DNS configuration
W. Curtis Preston:that by the way, if, if one of the things that happened was.
W. Curtis Preston:They modified the open DNS configuration so that if anybody went
W. Curtis Preston:to any webpage, what they got was a pornographic image and message.
W. Curtis Preston:Right.
W. Curtis Preston:Um, so, so either this was an admin level contractor, or they had a
W. Curtis Preston:serious, least privileged problem,
Prasanna Malaiyandi:well, I think what happened though, was I believe that
Prasanna Malaiyandi:the hacker got in, he then found he, or she then found a share, which contained
Prasanna Malaiyandi:passwords for other parts of the system.
W. Curtis Preston:I can't.
W. Curtis Preston:I just can't even with this, I can't, you know, the last one, the last
W. Curtis Preston:was an open S three bucket, right.
W. Curtis Preston:You telling me inside your company is a share with admin passwords.
Prasanna Malaiyandi:I don't know what type of passwords they were, but I think I
Prasanna Malaiyandi:did read in an account in one of the blog posts, that there was a, uh, a share that
Prasanna Malaiyandi:the attacker used that had the passcodes.
W. Curtis Preston:can't Shaun, stop me.
W. Curtis Preston:Just an editor's note here.
W. Curtis Preston:I researched what persona was talking about and what it appears happened was
W. Curtis Preston:that there was a PowerShell script with admin credentials hard coded in it.
W. Curtis Preston:So after they got the mFA hack.
W. Curtis Preston:They then scanned the internal network and they found this PowerShell script,
W. Curtis Preston:which was unprotected from those that did not have admin credentials, and
W. Curtis Preston:that's what they used to escalate their privileges to, which I just want to go.
W. Curtis Preston:Ugh, I I'm back to, I just can't.
W. Curtis Preston:I, I, I just don't understand how that happened.
Shaun St. Hill:There seems to be this common theme of slackness no pun intended.
Shaun St. Hill:Slack was thank you.
Shaun St. Hill:You know, slack being one of the tools that was named, um, and
Shaun St. Hill:abused in this particular incident.
Shaun St. Hill:But there, there, there seems to be this indifference and this,
Shaun St. Hill:oh, no one will ever find out no one will ever be able to access.
Shaun St. Hill:Right.
Shaun St. Hill:It's it's that, it's that virtual sticky note under the keyboard, if you will.
Shaun St. Hill:No, no one will ever think to look under the keyboard, to see all of
Shaun St. Hill:the passwords that I've written.
W. Curtis Preston:So how, how about this?
W. Curtis Preston:Let's talk about what we, what we can learn.
W. Curtis Preston:What, so here, the, the thing that we're sort of dancing around is this
W. Curtis Preston:concept of least privilege, right?
W. Curtis Preston:I'm thinking about there was a GDPR breach in Europe.
W. Curtis Preston:I'm thinking Spain.
W. Curtis Preston:I can't remember exactly.
W. Curtis Preston:And it was a hospital we've talked about it on the podcast.
W. Curtis Preston:This was a couple years ago.
W. Curtis Preston:It a hospital.
W. Curtis Preston:And when the, the breach, what the breach was, was it was an investigation.
W. Curtis Preston:And the investigation showed that.
W. Curtis Preston:They didn't understand the concept or they just, they just didn't care
W. Curtis Preston:about the concept of Lee's privilege.
W. Curtis Preston:They gave doctor level access to every single employee in
W. Curtis Preston:the, in the, uh, hospital.
W. Curtis Preston:That, that was, that was the easiest thing to do.
W. Curtis Preston:So it didn't matter if you were the janitor or if you were a surgeon,
W. Curtis Preston:you had access to everything, including medical records and such.
W. Curtis Preston:The, the big thing I would say is to, to make sure like use Okta, right.
W. Curtis Preston:Okta isn't evil and, and it's not, I'm not picking Okta, but it's just,
W. Curtis Preston:it's the one that's off the top of my head, use something like Okta,
W. Curtis Preston:but then don't just give everybody access to everything, give them access
W. Curtis Preston:to the things they need access to.
W. Curtis Preston:Another editor's note here, because we ultimately found out after the
W. Curtis Preston:recording, that the big breach here was that there was a PowerShell
W. Curtis Preston:script with admin credentials.
W. Curtis Preston:The other big thing that we can learn here is don't do
W. Curtis Preston:that number, number one, right?
W. Curtis Preston:Don't put admin level , credentials in a script.
W. Curtis Preston:We had to do that 20 years ago maybe, or.
W. Curtis Preston:You know, I, I, I don't, I don't know if that's that shouldn't
W. Curtis Preston:ever have to be the case.
W. Curtis Preston:There are other ways to get credentials or to require that the
W. Curtis Preston:script be run as an administrator.
W. Curtis Preston:There are ways around that issue.
W. Curtis Preston:And if.
W. Curtis Preston:You can't get around that issue.
W. Curtis Preston:And again, I don't, I'm not a PowerShell expert.
W. Curtis Preston:I'm not a Windows expert by any means, but if you can't get around that
W. Curtis Preston:issue, then make sure that any script like that is stored in a way that
W. Curtis Preston:only people that already have admin credentials can get access to it.
W. Curtis Preston:But again, I don't think you should have to write a script like that.
W. Curtis Preston:The other thing I would add to that is internal pen tests, right?
W. Curtis Preston:Why is it only the hacker that was able to scan around to see if there were scripts
W. Curtis Preston:that, that an ordinary person is able to access that have admin credentials?
W. Curtis Preston:Why didn't they do that?
W. Curtis Preston:You should be doing that.
W. Curtis Preston:So.
W. Curtis Preston:Again, if you don't have that internal access, there are
W. Curtis Preston:services, there are SaaS services.
W. Curtis Preston:There are consultants, there are all sorts of people that you can hire or
W. Curtis Preston:pay for a service to do penetration testing, both externally and internally.
W. Curtis Preston:so that you can find out these vulnerabilities before they bite
W. Curtis Preston:you the way that Uber got bit.
Shaun St. Hill:So the, the thing that comes to mind for me, Curtis, if you don't
Shaun St. Hill:have the people internally that care and, or have the skill set necessary to help
Shaun St. Hill:put those controls in place, then please.
Shaun St. Hill:For the love of God, reach out to a managed security service provider who
Shaun St. Hill:is literally frothing at the mouth to be able to add you as a logo.
W. Curtis Preston:Right.
Shaun St. Hill:and then take that responsibility that could or
Shaun St. Hill:should be assigned to a full-time employee, allow them to come in
Shaun St. Hill:and take that excuse away from you.
W. Curtis Preston:Yeah, absolutely.
W. Curtis Preston:Cybersecurity.
W. Curtis Preston:Has a different problem than data protection.
W. Curtis Preston:So data, the problem with data protection backup.
W. Curtis Preston:So nobody wants to do it right.
W. Curtis Preston:Nobody, nobody wants to do that job that, that, you know, I've been in this
W. Curtis Preston:business coming up on three decades.
W. Curtis Preston:That part has never changed.
W. Curtis Preston:Right?
W. Curtis Preston:Cyber security, at least people wanna sign up, but there is a global skill shortage.
W. Curtis Preston:And you may not have anyone at your company that, that
W. Curtis Preston:knows what they're doing.
W. Curtis Preston:Right.
W. Curtis Preston:And so I, I wholeheartedly concur with you to, to use an MSP, to use, you
W. Curtis Preston:know, you know, consulting companies.
W. Curtis Preston:The episode that we published today was with Horangi, which, which
W. Curtis Preston:automates cloud security and, um, you know, and specifically for the
W. Curtis Preston:Asian market, but they're broadening into the, into the rest of the world.
W. Curtis Preston:Uh, and Horangi is apparently the Korean word for tiger.
W. Curtis Preston:So there you go.
Prasanna Malaiyandi:or the other thing is if you are running in the
Prasanna Malaiyandi:cloud as a SaaS service or whatever else, reach out to the cloud company,
Prasanna Malaiyandi:because they have well architected reviews, they have best practices.
Prasanna Malaiyandi:They have tools already, right.
Prasanna Malaiyandi:To sort of help you cover the basics to make sure you're not
Prasanna Malaiyandi:doing something obviously wrong, like making a public S3 bucket.
W. Curtis Preston:Yeah.
W. Curtis Preston:Can you think of any other big lessons from this particular, um, hack Shaun?
Shaun St. Hill:The other big lesson is make sure that what is
Shaun St. Hill:done internally is, is checked.
Shaun St. Hill:Right?
Shaun St. Hill:So.
Shaun St. Hill:sure that if someone does have responsibility for a particular tool
Shaun St. Hill:or particular part of the environment, make sure that there's someone
Shaun St. Hill:that, that follows up if you will.
Shaun St. Hill:And I forget the exact saying, but what, what gets inspected?
Shaun St. Hill:Uh, it, it slipped my mind.
Shaun St. Hill:It's, it's the one where if you, if you wanna make sure that it's
Shaun St. Hill:done, it has to be inspected.
W. Curtis Preston:right.
Shaun St. Hill:So that, that would, that would be my thing, you
Shaun St. Hill:know, make sure that there is some follow through and some, you know,
Shaun St. Hill:coming behind the person or behind, you know, the tool to make sure.
Shaun St. Hill:What is to be protected or, you know, what is to be passed
Shaun St. Hill:has a, has in fact taken place.
W. Curtis Preston:Right.
W. Curtis Preston:And I will also say one lesson I would say is that, you know, we, we talk about
W. Curtis Preston:MFA a lot and I'm a huge fan of MFA.
W. Curtis Preston:And if you don't have, if you don't have MFA, then What
W. Curtis Preston:What at this point, but it's not infallible.
Prasanna Malaiyandi:in fact that's what happened here again,
Prasanna Malaiyandi:right?
Prasanna Malaiyandi:Just like, yep.
Prasanna Malaiyandi:Just like with Okta.
Prasanna Malaiyandi:That's what happened.
Prasanna Malaiyandi:So just be careful,
W. Curtis Preston:Yeah.
W. Curtis Preston:I mean, I don't understand this concept of, I, I get 57 MFA requests and so
W. Curtis Preston:I just approve it to make it stop.
W. Curtis Preston:I don't understand that person.
W. Curtis Preston:Like I would be calling it going.
W. Curtis Preston:What the hell
Prasanna Malaiyandi:so what happened in the case of Uber though, is that
Prasanna Malaiyandi:the person, uh, pretended to be Uber it and pinged them on WhatsApp and
Prasanna Malaiyandi:said, oh, by the way, I'm, Uber's it.
Prasanna Malaiyandi:Please accept the MFA.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And so they kept doing that.
Prasanna Malaiyandi:If you wanted the MFA to stop.
Prasanna Malaiyandi:. Yep.
Prasanna Malaiyandi:And so then eventually the person's like, okay.
Prasanna Malaiyandi:And then they just said, yep, good to go.
W. Curtis Preston:Okay.
W. Curtis Preston:I'm I'm done talking about this.
W. Curtis Preston:I want to go onto your second subject, Shaun.
W. Curtis Preston:You, you, you, it's still in the same area, you in our pre-call you
W. Curtis Preston:had talked about, um, you know, K through 12 funding and specifically
W. Curtis Preston:funding for, uh, this kind of thing.
W. Curtis Preston:Why don't you, why don't you talk about that.
Shaun St. Hill:Sure.
Shaun St. Hill:Mid-September of 2022, LA unified school district had a massive security incident.
Shaun St. Hill:LA unified school district is the second largest school district in the nation.
Shaun St. Hill:And so along with the security incident, came a request from some high ranking
Shaun St. Hill:government officials in California, along with the leadership from the school.
Shaun St. Hill:Asking the FCC to immediately consider allowing eRate to be used eRate funds.
Shaun St. Hill:So just
Shaun St. Hill:for a quick, yeah.
Shaun St. Hill:So for, uh, for those that may not be familiar, eRate is a government program
Shaun St. Hill:where each year school districts across the country can basically petition the
Shaun St. Hill:government for services like internet.
Shaun St. Hill:Access points.
Shaun St. Hill:So things that will help from a technology standpoint within the district.
Shaun St. Hill:And so interestingly enough, cybersecurity is not one of those technology services
Shaun St. Hill:that they can get government funding for.
Shaun St. Hill:And so they're asking the government to issue some sort of waiver that would
Shaun St. Hill:allow for that to take place immediately.
Shaun St. Hill:And as I was mentioning before we talked, or before we started
Shaun St. Hill:the podcast, The cares act.
Shaun St. Hill:And then the follow up, which was the American rescue plan, allocated billions
Shaun St. Hill:of dollars to school districts for them to use, to spend on technology.
Shaun St. Hill:And one of those technology expenditures could be in the area of cybersecurity.
Shaun St. Hill:So what I was saying is not that school districts don't deserve or need.
Shaun St. Hill:The money from E-Rate, but I would first ask what have you done with
Shaun St. Hill:the funding from cares and from art to upgrade your cybersecurity?
Prasanna Malaiyandi:And I wonder actually, if they were even thinking about
Prasanna Malaiyandi:cybersecurity, when they were looking at that funding that came in, right, maybe
Prasanna Malaiyandi:they were like, Hey, we need more laptops.
Prasanna Malaiyandi:We need to worry about remote education.
Prasanna Malaiyandi:We need to put all these other equipment in place.
Prasanna Malaiyandi:Maybe cybersecurity didn't even like, come to mind.
Shaun St. Hill:And, and Prasanna.
Shaun St. Hill:I think that is a wonderful that's.
Shaun St. Hill:That is a, that is a reasonable assumption.
Shaun St. Hill:However, if you dig into K12 and the number of security incidents, it's
Prasanna Malaiyandi:it's on the rise.
Shaun St. Hill:it's it's, it is, it is very much on the rise.
Shaun St. Hill:And so me being the cybersecurity and data nerd that I am.
Shaun St. Hill:There are websites and different tools available to show that this
Shaun St. Hill:has been a thing before the pandemic.
Shaun St. Hill:And so, again, your, your, your question or your, your concern is very reasonable.
Shaun St. Hill:We, we needed to get laptops and People out in the community
Shaun St. Hill:to help distribute that.
Shaun St. Hill:We had to, you know, make sure that our teachers had what they needed.
Shaun St. Hill:And so yes, there were very legitimate, immediate concerns
Shaun St. Hill:that needed to be addressed.
Prasanna Malaiyandi:no one focused on this at all.
Shaun St. Hill:this, this, this is such a critical thing that.
Shaun St. Hill:if, if this was 2008 or 2009, we could give you a pass
Prasanna Malaiyandi:Yeah.
Shaun St. Hill:and say, you know what?
Shaun St. Hill:There's so much to this.
Shaun St. Hill:It's, you know, not only do we not have the employee or the staff, we don't have
Shaun St. Hill:the budget there again, 14, 15 years ago.
Shaun St. Hill:Totally get.
Prasanna Malaiyandi:Times have changed.
Shaun St. Hill:Times times have changed so much so that these school districts
Shaun St. Hill:are partnered with other providers.
Shaun St. Hill:So think of illuminate is, is a big one that was in the news recently where
Shaun St. Hill:these companies provide software to the school districts and every parent,
Shaun St. Hill:every child in the school district, every administrator, every teacher uses.
Shaun St. Hill:This software to help with a particular function, you know, um, within the school.
Shaun St. Hill:And so it's, it's, it's not as though you aren't aware that
Shaun St. Hill:these things are happening again.
Shaun St. Hill:The, the very reasonable question that you asked.
Shaun St. Hill:Well, we have all these other priorities.
Shaun St. Hill:Yes.
Shaun St. Hill:But you also have this awareness that you need to take care of.
W. Curtis Preston:Right.
Shaun St. Hill:Your your kids and their parents and your staff.
Prasanna Malaiyandi:
Speaker:One of the things is I.
Prasanna Malaiyandi:
Speaker:If you think about the disruption that could happen at schools, right?
Prasanna Malaiyandi:
Speaker:It's not just, I think LA unified, right.
Prasanna Malaiyandi:
Speaker:They had a ransomware attack, right.
Prasanna Malaiyandi:
Speaker:That kind of took down their infrastructure.
Prasanna Malaiyandi:
Speaker:Right.
Prasanna Malaiyandi:
Speaker:And that's disruptive because just imagine, I, I can't
Prasanna Malaiyandi:
Speaker:remember the exact number.
Prasanna Malaiyandi:
Speaker:Right.
Prasanna Malaiyandi:
Speaker:But hundreds and thousands of kids no longer in school because they
Prasanna Malaiyandi:
Speaker:can't go, they can't get attendance.
Prasanna Malaiyandi:
Speaker:They can't check in.
Prasanna Malaiyandi:
Speaker:If they're doing remote learning, they can no longer access things.
Prasanna Malaiyandi:
Speaker:Right.
Prasanna Malaiyandi:
Speaker:That's so disruptive.
Prasanna Malaiyandi:
Speaker:The other side though, is I know a lot of time when we talk about ransomware,
Prasanna Malaiyandi:
Speaker:we also talk about exfiltration of data right now, kids' data, right?
Prasanna Malaiyandi:
Speaker:Imagine that you now have access to kids' records, you're stealing
Prasanna Malaiyandi:
Speaker:their social security numbers, or other pieces of information.
Prasanna Malaiyandi:
Speaker:Right?
Prasanna Malaiyandi:
Speaker:These are kids who don't have credit.
Prasanna Malaiyandi:
Speaker:Imagine now starting using that for identity theft and other purposes.
Prasanna Malaiyandi:
Speaker:It's a lot of sensitive, sensitive data that could potentially be
Prasanna Malaiyandi:
Speaker:exposed that you may not find about.
Prasanna Malaiyandi:
Speaker:Find out until the kid turns 18.
Prasanna Malaiyandi:
Speaker:Right?
Shaun St. Hill:Prasanna there are 10 year olds right now who have
Shaun St. Hill:Maseratis and Porsches in their name.
Shaun St. Hill:They have homes in Hawaii, Connecticut that are in their name and they
Shaun St. Hill:won't know it until many years.
Shaun St. Hill:Hence, and it's because of what we're talking about now, the, the,
Shaun St. Hill:the need to take cybersecurity seriously is, is way overdue.
W. Curtis Preston:A thought did occur to me and I do wonder about at what point.
W. Curtis Preston:So like I locked down my, my, um, credit reports, right?
W. Curtis Preston:So, uh, so at least minimizing this risk personally, uh, on my side.
W. Curtis Preston:And I'm wondering at what age.
W. Curtis Preston:Would could, should you do that with a minor,
W. Curtis Preston:right.
W. Curtis Preston:Like,
Prasanna Malaiyandi:when you're still in the hospital.
W. Curtis Preston:well, like when can you CA you know, can you, can you do this?
W. Curtis Preston:Like, as soon as they have a social security number, I would think
W. Curtis Preston:you would be able to do it, right?
Shaun St. Hill:You can So it's, it would be, it would be
Shaun St. Hill:incumbent on the parent to do that,
W. Curtis Preston:Yeah.
Shaun St. Hill:to go ahead
Shaun St. Hill:and
Shaun St. Hill:lock
W. Curtis Preston:gonna talk, I'm gonna talk to my kids.
W. Curtis Preston:I'm gonna keep my, keep my granddaughter from owning a Mo home in, well, maybe
W. Curtis Preston:I'll let her have that home in Hawaii.
Prasanna Malaiyandi:I think the challenge though, is like, we're
Prasanna Malaiyandi:talking about it now and you're you were aware of credit freezes, right?
Prasanna Malaiyandi:Curtis.
Prasanna Malaiyandi:But there are a lot of parents who aren't even aware of a lot of the tech or possib
Prasanna Malaiyandi:process and possibilities that they might be able to leverage like credit
Prasanna Malaiyandi:or freezing the credit of their child.
Prasanna Malaiyandi:Right.
Prasanna Malaiyandi:And so what do you do for those parents?
Prasanna Malaiyandi:Right?
Prasanna Malaiyandi:How do you.
Prasanna Malaiyandi:Inform them or let them be aware that, Hey, there are these other
Prasanna Malaiyandi:options that you should be thinking about to protect your kids.
W. Curtis Preston:Well, I can only help the lucky few that are smart
W. Curtis Preston:enough to listen to this podcast.
W. Curtis Preston:So go do that, right.
W. Curtis Preston:I, I think, and I've never, I never thought about it myself.
W. Curtis Preston:I am well aware of the concept of freezes, but I never thought of
W. Curtis Preston:freezing my granddaughter's credit.
W. Curtis Preston:She doesn't need.
W. Curtis Preston:You know, an open credit report right now.
W. Curtis Preston:Um, what, you know, what's really weird, you know, it's a bit of a non-sequitur,
W. Curtis Preston:but what's really weird is there are like, if you Google, should I, or how
W. Curtis Preston:could, how do I freeze your credit?
W. Curtis Preston:You will find.
W. Curtis Preston:Um, blogs that tell you that don't do it because it's, uh, it makes getting
W. Curtis Preston:credit cards, inconvenient and such.
W. Curtis Preston:And I will agree.
W. Curtis Preston:It absolutely did.
W. Curtis Preston:When we got our first new car in a long time, uh, but you
W. Curtis Preston:know, what else is inconvenient?
Prasanna Malaiyandi:Having your identity stolen?
W. Curtis Preston:Having your identity stolen?
W. Curtis Preston:Um, yeah, it's just, you know, it's, it's like security,
W. Curtis Preston:security is never convenient.
W. Curtis Preston:Right.
W. Curtis Preston:Um, you know, having to unlock my front door when I come to
W. Curtis Preston:the house, not convenient.
W. Curtis Preston:Right.
W. Curtis Preston:But it minimizes the number of yahoos running through my house.
W. Curtis Preston:Um, Shaun, we're about to wrap this up.
W. Curtis Preston:Uh, any, any final thoughts regarding the school system.
Shaun St. Hill:There are a number of things that I'd yet say about security
Shaun St. Hill:and the, the school districts, the one that I will put out there is, again, the,
Shaun St. Hill:the amount of funding that is available through the sources that we mentioned, you
Shaun St. Hill:know, cares and the American rescue plan.
Shaun St. Hill:But beyond that, there are local and state grants available for technology
Shaun St. Hill:upgrades that include cybersecurity.
Shaun St. Hill:What am I saying?
Shaun St. Hill:There really isn't an excuse, right?
Shaun St. Hill:Until you have turned over every stone and exhausted every
Shaun St. Hill:possibility, you don't have an excuse.
Shaun St. Hill:There is no reason that your school district should be easy pickings.
Shaun St. Hill:For someone to come through and get tens of thousands of, you know,
Shaun St. Hill:student records and parent records.
Shaun St. Hill:There's, there's just no reason for it.
W. Curtis Preston:Yeah, that sounds about right.
W. Curtis Preston:, I would suggest anybody that, you know, wherever you live, reach
W. Curtis Preston:out to your school district, find out what they're doing.
Prasanna Malaiyandi:Ask how they're securing your data.
W. Curtis Preston:Maybe they're completely clueless, right?
W. Curtis Preston:Maybe you should volunteer.
W. Curtis Preston:I don't know.
W. Curtis Preston:I don't know what the answer is there, but starts with this is a represent.
W. Curtis Preston:Our podcast is listened to in more places than there are representative governments.
W. Curtis Preston:But if you have a representative government you gotta represent
Shaun St. Hill:Exactly.
W. Curtis Preston:Yeah.
W. Curtis Preston:Yeah.
W. Curtis Preston:All right.
W. Curtis Preston:Well, uh, thanks Shaun.
W. Curtis Preston:For, for coming on.
W. Curtis Preston:It's been great
Shaun St. Hill:Prasanna Curtis.
Shaun St. Hill:Thanks for your time.
Shaun St. Hill:Appreciate being on you guys are doing a great job.
W. Curtis Preston:and, uh, Prasanna, thanks for not giving any care
W. Curtis Preston:about my post vacation depression.
Prasanna Malaiyandi:That that's the least I can do, Curtis, you know, it
Prasanna Malaiyandi:was nice talking to you too, Shaun.
W. Curtis Preston:And thank you to our listeners.
W. Curtis Preston:Remember to subscribe so that you can restore it all