W. Curtis Preston:

Hi, and welcome to Backup Central's Restore it All podcast.

W. Curtis Preston:

I'm your host w Curtis Preston, AKA Mr.

W. Curtis Preston:

Backup, and I have with me, my post vacation depression

W. Curtis Preston:

consultant, Prasanna Malaiyandi.

W. Curtis Preston:

How's it going, Prasanna?

Prasanna Malaiyandi:

I am good.

Prasanna Malaiyandi:

Jealous of your vacation.

Prasanna Malaiyandi:

Also really upset that you decided to come back from said vacation rather

Prasanna Malaiyandi:

than just like being like, yeah, I'm just gonna stay remotely and extend

Prasanna Malaiyandi:

my vacation by another week or two weeks or a year, whatever it is.

W. Curtis Preston:

I had to come back because a, I was going broke.

W. Curtis Preston:

I was spending like $250 every time I got on a scuba boat, it was very, the

W. Curtis Preston:

diving is really expensive over there.

W. Curtis Preston:

Partly cuz I had to rent a wet suit.

W. Curtis Preston:

I brought all my gear, but left my regulator behind like a moron.

W. Curtis Preston:

So I had to rent a regulator every time I dove.

W. Curtis Preston:

It was great diving.

W. Curtis Preston:

I was at the big island, so I was diving in Kona.

W. Curtis Preston:

I did a pelagic dive where you, you interact with like transparent

W. Curtis Preston:

and, and, and translucent.

W. Curtis Preston:

And what, what do you call the bioluminescent creatures by

W. Curtis Preston:

diving over 5,000 foot of ocean?

W. Curtis Preston:

Oh, that was, that was, that was way cool.

Prasanna Malaiyandi:

So, so I think that you need a new profession,

Prasanna Malaiyandi:

Curtis, in addition to Mr.

Prasanna Malaiyandi:

Backup, I think you need to be like in the water all the time.

Prasanna Malaiyandi:

Maybe there's something about like backup in the ocean or

Prasanna Malaiyandi:

like data centers in the ocean.

W. Curtis Preston:

I am so happy.

W. Curtis Preston:

Like, and it's been so long since I've dove, like, because I, I,

W. Curtis Preston:

my, my gear on my last dive to, to Hawaii was my last dive and my gear

W. Curtis Preston:

broke and, um, you know, it's, it's expensive to replace that stuff.

W. Curtis Preston:

And so.

W. Curtis Preston:

Uh, so yeah, it was, I, I forgot like how happy I am when I'm in the water.

W. Curtis Preston:

So I, yeah, so that was, that was really good, but it, but it was stupid expensive.

W. Curtis Preston:

Like, I mean, I, I spent, you know, close to a grand going out scuba

W. Curtis Preston:

diving, but it was, but it was great,

Prasanna Malaiyandi:

was well worth it though, to you look

Prasanna Malaiyandi:

at how happy relaxed you are.

Prasanna Malaiyandi:

And,

W. Curtis Preston:

Yeah.

W. Curtis Preston:

And

Prasanna Malaiyandi:

and hopefully, after this podcast, you will still continue to

Prasanna Malaiyandi:

be happy and relaxed, but we shall see,

W. Curtis Preston:

We'll see, we'll see right now I'm in the, oh crap.

W. Curtis Preston:

I'm back at work this morning.

W. Curtis Preston:

I had to do some training.

W. Curtis Preston:

Now I gotta do a podcast and you know, it's just, you know,

W. Curtis Preston:

welcome back to the real world.

W. Curtis Preston:

Um, Let's bring on our guest today.

W. Curtis Preston:

Uh, I'm excited.

W. Curtis Preston:

He is a cybersecurity advisor who helps with assessment remediation

W. Curtis Preston:

and management of cybersecurity.

W. Curtis Preston:

He currently leads an it services practice called Tech and Maine, and is also the

W. Curtis Preston:

host of Tech and Maine presents podcast.

W. Curtis Preston:

You can find both of them at techandmain.com.

W. Curtis Preston:

Welcome to the podcast, Shaun St Hill.

Shaun St. Hill:

Curtis.

Shaun St. Hill:

Thank you.

Shaun St. Hill:

It is an honor to be here, super excited and looking forward to our time together.

W. Curtis Preston:

And we're not gonna get any, uh, sympathy from you

Shaun St. Hill:

well, I was gonna say, and I didn't know how this would be

Shaun St. Hill:

taken, but let's just jump right in.

Shaun St. Hill:

You went to Hawaii, sir, you get zero sympathy.

Shaun St. Hill:

If you went to the bank and said, could I withdraw some sympathy for

Shaun St. Hill:

the trip that I took to Hawaii?

Shaun St. Hill:

They would say, sir, you need to walk right back out because you'll

Shaun St. Hill:

get, you can take out zero sympathy

W. Curtis Preston:

I get it.

W. Curtis Preston:

I get it.

W. Curtis Preston:

You know, I got, I had a great trip to Hawaii, my wife had a great time.

W. Curtis Preston:

She, she hung out with her best friend who lives in Hawaii.

W. Curtis Preston:

It was a great all around trip, but oh man, it was, so it was a little

W. Curtis Preston:

warm and, and I had to spend lots of money while doing awesome things.

Shaun St. Hill:

Sounds sounds very first world to me

Prasanna Malaiyandi:

I know seriously,

Shaun St. Hill:

world

W. Curtis Preston:

#firstwordproblems.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Meanwhile, you know, The world is fall.

W. Curtis Preston:

I, I left for a week and you know, the queen died.

W. Curtis Preston:

Uber got attacked.

W. Curtis Preston:

Like what, what happened while I,

Prasanna Malaiyandi:

Well, I remember asking you, I was talking to you.

Prasanna Malaiyandi:

What was it yesterday?

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

Yesterday, right?

Prasanna Malaiyandi:

I was like, oh, Curtis, did you hear about this Uber thing?

Prasanna Malaiyandi:

You're like I'm behind on everything.

Prasanna Malaiyandi:

I don't know what, yeah.

Prasanna Malaiyandi:

You're I.

W. Curtis Preston:

did a real vacation.

W. Curtis Preston:

Like I tried really hard not to look at my phone.

W. Curtis Preston:

Certainly didn't respond to any work emails.

W. Curtis Preston:

So I, I thought we'd take this opportunity since, you know,

W. Curtis Preston:

you're in that cybersecurity world to discuss the Uber attack.

W. Curtis Preston:

Um, and, and I'll, I'll mention that.

W. Curtis Preston:

Um, for five years now, uh, I, back when I was underemployed for a minute, I actually

W. Curtis Preston:

became an Uber driver, uh, five, six, actually, I guess it's six years now.

W. Curtis Preston:

And so, and, and I, I have stayed active, so I still, you know,

W. Curtis Preston:

occasionally drive for them when I want to get out of the house.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, . And so I am both an Uber passenger and an Uber driver.

W. Curtis Preston:

And then I hear that, you know, they got attacked.

W. Curtis Preston:

I, I guess the good news that we're hearing, uh, that you can either

W. Curtis Preston:

confirm or deny or, or whatever is that the no user accounts were affected.

W. Curtis Preston:

That's what I'm hearing.

W. Curtis Preston:

I don't know.

W. Curtis Preston:

What, what, what have you heard?

Shaun St. Hill:

Curtis I've I've heard the same thing.

Shaun St. Hill:

So this really, to me is very interesting.

Shaun St. Hill:

On a number of fronts.

Shaun St. Hill:

The first being back in, I want to say 2016, Uber had

Shaun St. Hill:

another cybersecurity incident.

Shaun St. Hill:

One that ended up costing the then CISO his job.

Shaun St. Hill:

And I believe there was some sort of lawsuit associated with that.

W. Curtis Preston:

Hmm.

Shaun St. Hill:

The other thing that always is interesting to me, When the

Shaun St. Hill:

company that had the security incident immediately comes out and says, oh,

Shaun St. Hill:

well, no, no customer information.

Shaun St. Hill:

Or, you know, P you know, PII was, was touched.

W. Curtis Preston:

yeah.

W. Curtis Preston:

And no code.

W. Curtis Preston:

No, you know, well, what did, what did they

Prasanna Malaiyandi:

well, I think I thought it's actually said, like

Prasanna Malaiyandi:

they were, I was reading a earlier, very specific about like no sensitive

Prasanna Malaiyandi:

personal data or some very specific term they were using to reference to

Prasanna Malaiyandi:

like what they said was not accessed.

Shaun St. Hill:

A, and so that's that, like I said is always interesting

Shaun St. Hill:

to me because it sounds very much like someone that was coached

Shaun St. Hill:

by a public relations agency.

W. Curtis Preston:

Well, you know, that they're coached by a

Shaun St. Hill:

Oh, of course of of course.

Shaun St. Hill:

So, so, so the, so the thing is one, what really happened

Shaun St. Hill:

and two, how soon will we know.

Shaun St. Hill:

The, the person that this hacker that was, or has, um, self-identified

Shaun St. Hill:

as the person that got in.

Shaun St. Hill:

It's interesting.

Shaun St. Hill:

There's a company, uh, a game company.

Shaun St. Hill:

I think it's rocket games.

Shaun St. Hill:

Maybe they put out grand theft auto.

W. Curtis Preston:

right.

Prasanna Malaiyandi:

rockstar that just got GTA six grant theft, auto six,

Prasanna Malaiyandi:

uh, Got released way ahead of time.

Prasanna Malaiyandi:

They, I think they had hacked in, they had basically stolen the game

Prasanna Malaiyandi:

that no one had knew was actually happening and leaked it on the web.

Shaun St. Hill:

So thank you.

Shaun St. Hill:

Prasanna.

Shaun St. Hill:

What's interesting is the same person has self identified as the hacker.

Shaun St. Hill:

So,

W. Curtis Preston:

And they're, they're connected to Lapsus$ by the way.

Shaun St. Hill:

ah, interesting.

Shaun St. Hill:

So, so, so here, so we here, we have this, these amazing

Shaun St. Hill:

connections and not amazing as.

Shaun St. Hill:

They're the right kind of connections, but it's just, it's

Shaun St. Hill:

it makes for an interesting story.

Shaun St. Hill:

The, the last thing is when you, when you think about a company, the size of

Shaun St. Hill:

Uber, going back to that 2016 security incident, you'd want to be sure that

Shaun St. Hill:

your name doesn't come up in the news.

Shaun St. Hill:

Also posted on one of the social media platforms, a screenshot

Shaun St. Hill:

of Uber's career portal.

Shaun St. Hill:

And so it looks like there's all of a sudden, you know, multiple openings for,

Shaun St. Hill:

you know, cybersecurity positions, which, which, again, Curtis it's like what.

Shaun St. Hill:

Do we not have the time and the money on the front end or on the back end?

Shaun St. Hill:

Like, you know, why does it always take an incident like this for you to

Shaun St. Hill:

be able to find budget and then open up these jobs and then spend millions

Shaun St. Hill:

of dollars to hire these amazing consultants to help you do what,

Shaun St. Hill:

according to what happened in 2016, you said you were doing or should have done.

Prasanna Malaiyandi:

So I think so I'll take a stab at that.

Prasanna Malaiyandi:

And Curtis, I think we should throw out our disclaimer first.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

out our disclaimer, uh, Prasanna and I work for different

W. Curtis Preston:

companies, uh, he works for Zoom.

W. Curtis Preston:

I work for Druva.

W. Curtis Preston:

We're not representing either company and the opinions that you hear are ours.

W. Curtis Preston:

And also, uh, you know, if you'd like to rate us, we'd love to,

W. Curtis Preston:

you know, see your rating, just go to your favorite podcatcher.

W. Curtis Preston:

And, uh, you know, give us, give us all the stars and comments.

W. Curtis Preston:

We love comments.

W. Curtis Preston:

In fact, we're currently running a comment promotion, uh, that

W. Curtis Preston:

if we get I, I went and checked.

W. Curtis Preston:

It's gotta be 25 comments by the I'm.

W. Curtis Preston:

I'm gonna push it.

W. Curtis Preston:

I'm gonna push it out.

W. Curtis Preston:

I'm gonna push it out to the end of October.

W. Curtis Preston:

Uh, if we get 25 comments total, by the end of October, I will continue to grow

W. Curtis Preston:

this beard and I'll do my best to look like Santa Claus by come Christmas time.

W. Curtis Preston:

So, um, and if you'd like to join the conversation, please reach

W. Curtis Preston:

out to me @wcpreston on Twitter or wcurtispreston at Gmail and Prasanna.

W. Curtis Preston:

You're probably gonna mention that maybe you work a little

W. Curtis Preston:

bit in the, in the privacy area,

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

Well, that's one of the things I wanna talk about.

Prasanna Malaiyandi:

And even before I got into privacy, right?

Prasanna Malaiyandi:

I think the challenge is security is seen as a risk reduction

Prasanna Malaiyandi:

function of an organization, right.

Prasanna Malaiyandi:

It's to protect the organization now, uh, I'm not saying this

Prasanna Malaiyandi:

is how it is everywhere.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

But in some places that's kind of how it's seen.

Prasanna Malaiyandi:

And so one of the challenges becomes you have this tension between

Prasanna Malaiyandi:

security, privacy compliance, right?

Prasanna Malaiyandi:

All of these sort of risk reducing.

Prasanna Malaiyandi:

Organizations which wanna keep the business protected versus sort of

Prasanna Malaiyandi:

your revenue driving parts of the business, which are like, we gotta ship

Prasanna Malaiyandi:

something, we gotta ship something, we gotta get it out the door.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

We gotta get more money.

Prasanna Malaiyandi:

And so there's this tension because the revenue side wants to go fast.

Prasanna Malaiyandi:

Right?

Prasanna Malaiyandi:

Wants to innovate, wants to get things out there quickly.

Prasanna Malaiyandi:

And the security side.

Prasanna Malaiyandi:

Doesn't always have, like you said, the budget, the number of people, right.

Prasanna Malaiyandi:

To be able to look over all of the things that the revenue side is doing to make

Prasanna Malaiyandi:

sure it's being done the right way.

Prasanna Malaiyandi:

And so you kind of have to pick and choose what you focus on.

Prasanna Malaiyandi:

And sometimes it's accepting the risk, right?

Prasanna Malaiyandi:

It's like saying, Hey.

Prasanna Malaiyandi:

I can only cover 30 or 40 or 70% take whatever number you wanna take

Prasanna Malaiyandi:

of the products going out the door.

Prasanna Malaiyandi:

And that's what I'm gonna be focused on and making sure that at least

Prasanna Malaiyandi:

those are good enough and there are no major vulnerabilities.

Prasanna Malaiyandi:

Now it could be done better where you get security, privacy compliance.

Prasanna Malaiyandi:

Earlier on in the process.

Prasanna Malaiyandi:

So it's sort of privacy by design security by design, right, where

Prasanna Malaiyandi:

they're working hand in hand as product is being developed.

Prasanna Malaiyandi:

So you make sure that security is baked in, right?

Prasanna Malaiyandi:

All of these other processes are baked in rather than having to

Prasanna Malaiyandi:

worry about it at the end, but it's always that tension, right?

Prasanna Malaiyandi:

People will always wanna spend more on R and D and not necessarily more

Prasanna Malaiyandi:

on security and privacy in other compliance parts of the business.

W. Curtis Preston:

by the way, and, and this is not in any way, a defense of Uber.

W. Curtis Preston:

The problem for Uber is that they have I'm, I'm just gonna say dozens, but I

W. Curtis Preston:

think it might be well over a hundred different versions of the same product

W. Curtis Preston:

for those of you that aren't Uber drivers.

W. Curtis Preston:

They run different features and different functionality.

W. Curtis Preston:

And they're constantly AB testing.

W. Curtis Preston:

What if we did this for drivers?

W. Curtis Preston:

What if we did this for passengers?

W. Curtis Preston:

And they're like, let's do it for everybody in San Diego for two weeks.

W. Curtis Preston:

Right?

W. Curtis Preston:

So they're, it's not just one product that they're releasing out across the world.

W. Curtis Preston:

They're constantly tweaking the algorithm.

W. Curtis Preston:

And so, so they've got that push, like you were saying to spend a lot of money on R

W. Curtis Preston:

and D and perhaps a little bit less on, on the things that you're talking about.

W. Curtis Preston:

I, I just wanted to mention, by the way, um, Shaun, the.

W. Curtis Preston:

The I, I, I pulled up the breach, the, the old breach, uh, and it was actually 2014.

W. Curtis Preston:

The reason why you're thinking 2016 is they didn't tell us about it until 2015.

W. Curtis Preston:

Uh, and that's, and so that's why.

W. Curtis Preston:

And then, and then they talked to the, the FTC in 2016, um, Yeah.

W. Curtis Preston:

And so, so the, basically this is referred to as the data breach

W. Curtis Preston:

and coverup timeline, which goes all the way until 2020, right?

W. Curtis Preston:

Yeah.

W. Curtis Preston:

So there were, there was a lot because it, it, because basically

W. Curtis Preston:

they tried to cover it up.

W. Curtis Preston:

So I will say at least Uber has learned that lesson.

W. Curtis Preston:

The,

Shaun St. Hill:

good for them.

W. Curtis Preston:

it looks like they've learned that lesson they've come out

W. Curtis Preston:

right away as far as that's what we think.

W. Curtis Preston:

Of course they may not have been given a choice because

W. Curtis Preston:

this person did it publicly.

W. Curtis Preston:

Uh, anyway, sorry.

W. Curtis Preston:

I,

Prasanna Malaiyandi:

Now the, the one other thing I wanted to bring up too

Prasanna Malaiyandi:

is I think, I know I was talking about product security, but if we look at the

Prasanna Malaiyandi:

Uber side of things and what happened, it was more of an operation security,

W. Curtis Preston:

Yeah.

Prasanna Malaiyandi:

breach, right?

Prasanna Malaiyandi:

It was, uh, contractor who basically got fooled into sharing their

Prasanna Malaiyandi:

multifactor authentication codes, right.

Prasanna Malaiyandi:

With the hacker, which then allowed that hacker access into Uber's environment.

Prasanna Malaiyandi:

Now the fact that the, uh, the hacker was able to laterally

Prasanna Malaiyandi:

move within the environment.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

Isn't great.

Prasanna Malaiyandi:

right.

Prasanna Malaiyandi:

That they were able to access the AWS infrastructure and hacker one systems

Prasanna Malaiyandi:

and their VMware infrastructure.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

That things weren't isolated and alerts weren't going off right.

Prasanna Malaiyandi:

Is worrisome.

Prasanna Malaiyandi:

But I, I think it's less about the product side, right.

Prasanna Malaiyandi:

And more about the operation side

W. Curtis Preston:

What do you think about the contractor aspect, John?

Shaun St. Hill:

So this honestly is something that you would think

Shaun St. Hill:

companies have a better handle on.

Shaun St. Hill:

And that is who has access to the kitchen, so to speak, who

Shaun St. Hill:

has the keys to the kingdom.

Shaun St. Hill:

You, you hear so much about zero trust and the need to make sure that whoever

Shaun St. Hill:

has access to the source code or to, you know, some other part of the environment,

Shaun St. Hill:

you know, they, they need to verify going in and then as soon as they come out,

Shaun St. Hill:

you make sure that, you know, they're not able to go back in, you know, pry the door

Shaun St. Hill:

open, so to speak and for a company, the size of Uber's for that to be the case,

Shaun St. Hill:

I think there, there needs to be, there needs to be some comeuppance for that.

W. Curtis Preston:

That's a good word.

W. Curtis Preston:

I like that word.

W. Curtis Preston:

Um, now you, there was something on the pre-call.

W. Curtis Preston:

You, you talked about you, the companies are very quick to throw

W. Curtis Preston:

the contractor under the bus.

Shaun St. Hill:

Yes.

Shaun St. Hill:

So before we actually started recording, we were talking about colonial pipeline

Shaun St. Hill:

and a number of other organizations.

Shaun St. Hill:

And again, this isn't

W. Curtis Preston:

target was one of them.

Shaun St. Hill:

target.

Shaun St. Hill:

Right?

Shaun St. Hill:

So these are.

Shaun St. Hill:

Stories and information that's out in the public domain.

Shaun St. Hill:

We're not throwing shade at any one particular company we're just

Shaun St. Hill:

stating what's already out there.

Shaun St. Hill:

And so these companies during their security incidents made sure to tell

Shaun St. Hill:

you that, oh, it was the intern or, oh, it was the HVAC contractor as a,

Shaun St. Hill:

as a person who now has to go through signing up for whatever credit monitoring

Shaun St. Hill:

you're throwing out to me that doesn't give me the warm and fuzzies, nor does

Shaun St. Hill:

it as a shareholder or an investor.

Shaun St. Hill:

Give me the warm and fuzzies to know that the money that we've

Shaun St. Hill:

given either through stock purchase or through, you know, a round of

Shaun St. Hill:

funding that that money was used for.

Shaun St. Hill:

Offsite leadership retreats or something other than securing and locking down the

Shaun St. Hill:

important things, customer data, whether that customer's internal or external.

Shaun St. Hill:

So, so for me, there's, there is this need to own the situation.

Shaun St. Hill:

Like my, like my daughter and her teenage friends will say, I own that.

Shaun St. Hill:

There needs to be that aspect of it.

Shaun St. Hill:

And then again, the, the, the comeuppance, so to

W. Curtis Preston:

Prasanna mentioned about lateral movement?

W. Curtis Preston:

We don't know what type of contractor this was, but I hope it was like an it

W. Curtis Preston:

admin contractor, because if he wasn't an it, she wasn't an it admin contractor.

W. Curtis Preston:

The fact that they were able to modify the open DNS configuration

W. Curtis Preston:

that by the way, if, if one of the things that happened was.

W. Curtis Preston:

They modified the open DNS configuration so that if anybody went

W. Curtis Preston:

to any webpage, what they got was a pornographic image and message.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, so, so either this was an admin level contractor, or they had a

W. Curtis Preston:

serious, least privileged problem,

Prasanna Malaiyandi:

well, I think what happened though, was I believe that

Prasanna Malaiyandi:

the hacker got in, he then found he, or she then found a share, which contained

Prasanna Malaiyandi:

passwords for other parts of the system.

W. Curtis Preston:

I can't.

W. Curtis Preston:

I just can't even with this, I can't, you know, the last one, the last

W. Curtis Preston:

was an open S three bucket, right.

W. Curtis Preston:

You telling me inside your company is a share with admin passwords.

Prasanna Malaiyandi:

I don't know what type of passwords they were, but I think I

Prasanna Malaiyandi:

did read in an account in one of the blog posts, that there was a, uh, a share that

Prasanna Malaiyandi:

the attacker used that had the passcodes.

W. Curtis Preston:

can't Shaun, stop me.

W. Curtis Preston:

Just an editor's note here.

W. Curtis Preston:

I researched what persona was talking about and what it appears happened was

W. Curtis Preston:

that there was a PowerShell script with admin credentials hard coded in it.

W. Curtis Preston:

So after they got the mFA hack.

W. Curtis Preston:

They then scanned the internal network and they found this PowerShell script,

W. Curtis Preston:

which was unprotected from those that did not have admin credentials, and

W. Curtis Preston:

that's what they used to escalate their privileges to, which I just want to go.

W. Curtis Preston:

Ugh, I I'm back to, I just can't.

W. Curtis Preston:

I, I, I just don't understand how that happened.

Shaun St. Hill:

There seems to be this common theme of slackness no pun intended.

Shaun St. Hill:

Slack was thank you.

Shaun St. Hill:

You know, slack being one of the tools that was named, um, and

Shaun St. Hill:

abused in this particular incident.

Shaun St. Hill:

But there, there, there seems to be this indifference and this,

Shaun St. Hill:

oh, no one will ever find out no one will ever be able to access.

Shaun St. Hill:

Right.

Shaun St. Hill:

It's it's that, it's that virtual sticky note under the keyboard, if you will.

Shaun St. Hill:

No, no one will ever think to look under the keyboard, to see all of

Shaun St. Hill:

the passwords that I've written.

W. Curtis Preston:

So how, how about this?

W. Curtis Preston:

Let's talk about what we, what we can learn.

W. Curtis Preston:

What, so here, the, the thing that we're sort of dancing around is this

W. Curtis Preston:

concept of least privilege, right?

W. Curtis Preston:

I'm thinking about there was a GDPR breach in Europe.

W. Curtis Preston:

I'm thinking Spain.

W. Curtis Preston:

I can't remember exactly.

W. Curtis Preston:

And it was a hospital we've talked about it on the podcast.

W. Curtis Preston:

This was a couple years ago.

W. Curtis Preston:

It a hospital.

W. Curtis Preston:

And when the, the breach, what the breach was, was it was an investigation.

W. Curtis Preston:

And the investigation showed that.

W. Curtis Preston:

They didn't understand the concept or they just, they just didn't care

W. Curtis Preston:

about the concept of Lee's privilege.

W. Curtis Preston:

They gave doctor level access to every single employee in

W. Curtis Preston:

the, in the, uh, hospital.

W. Curtis Preston:

That, that was, that was the easiest thing to do.

W. Curtis Preston:

So it didn't matter if you were the janitor or if you were a surgeon,

W. Curtis Preston:

you had access to everything, including medical records and such.

W. Curtis Preston:

The, the big thing I would say is to, to make sure like use Okta, right.

W. Curtis Preston:

Okta isn't evil and, and it's not, I'm not picking Okta, but it's just,

W. Curtis Preston:

it's the one that's off the top of my head, use something like Okta,

W. Curtis Preston:

but then don't just give everybody access to everything, give them access

W. Curtis Preston:

to the things they need access to.

W. Curtis Preston:

Another editor's note here, because we ultimately found out after the

W. Curtis Preston:

recording, that the big breach here was that there was a PowerShell

W. Curtis Preston:

script with admin credentials.

W. Curtis Preston:

The other big thing that we can learn here is don't do

W. Curtis Preston:

that number, number one, right?

W. Curtis Preston:

Don't put admin level , credentials in a script.

W. Curtis Preston:

We had to do that 20 years ago maybe, or.

W. Curtis Preston:

You know, I, I, I don't, I don't know if that's that shouldn't

W. Curtis Preston:

ever have to be the case.

W. Curtis Preston:

There are other ways to get credentials or to require that the

W. Curtis Preston:

script be run as an administrator.

W. Curtis Preston:

There are ways around that issue.

W. Curtis Preston:

And if.

W. Curtis Preston:

You can't get around that issue.

W. Curtis Preston:

And again, I don't, I'm not a PowerShell expert.

W. Curtis Preston:

I'm not a Windows expert by any means, but if you can't get around that

W. Curtis Preston:

issue, then make sure that any script like that is stored in a way that

W. Curtis Preston:

only people that already have admin credentials can get access to it.

W. Curtis Preston:

But again, I don't think you should have to write a script like that.

W. Curtis Preston:

The other thing I would add to that is internal pen tests, right?

W. Curtis Preston:

Why is it only the hacker that was able to scan around to see if there were scripts

W. Curtis Preston:

that, that an ordinary person is able to access that have admin credentials?

W. Curtis Preston:

Why didn't they do that?

W. Curtis Preston:

You should be doing that.

W. Curtis Preston:

So.

W. Curtis Preston:

Again, if you don't have that internal access, there are

W. Curtis Preston:

services, there are SaaS services.

W. Curtis Preston:

There are consultants, there are all sorts of people that you can hire or

W. Curtis Preston:

pay for a service to do penetration testing, both externally and internally.

W. Curtis Preston:

so that you can find out these vulnerabilities before they bite

W. Curtis Preston:

you the way that Uber got bit.

Shaun St. Hill:

So the, the thing that comes to mind for me, Curtis, if you don't

Shaun St. Hill:

have the people internally that care and, or have the skill set necessary to help

Shaun St. Hill:

put those controls in place, then please.

Shaun St. Hill:

For the love of God, reach out to a managed security service provider who

Shaun St. Hill:

is literally frothing at the mouth to be able to add you as a logo.

W. Curtis Preston:

Right.

Shaun St. Hill:

and then take that responsibility that could or

Shaun St. Hill:

should be assigned to a full-time employee, allow them to come in

Shaun St. Hill:

and take that excuse away from you.

W. Curtis Preston:

Yeah, absolutely.

W. Curtis Preston:

Cybersecurity.

W. Curtis Preston:

Has a different problem than data protection.

W. Curtis Preston:

So data, the problem with data protection backup.

W. Curtis Preston:

So nobody wants to do it right.

W. Curtis Preston:

Nobody, nobody wants to do that job that, that, you know, I've been in this

W. Curtis Preston:

business coming up on three decades.

W. Curtis Preston:

That part has never changed.

W. Curtis Preston:

Right?

W. Curtis Preston:

Cyber security, at least people wanna sign up, but there is a global skill shortage.

W. Curtis Preston:

And you may not have anyone at your company that, that

W. Curtis Preston:

knows what they're doing.

W. Curtis Preston:

Right.

W. Curtis Preston:

And so I, I wholeheartedly concur with you to, to use an MSP, to use, you

W. Curtis Preston:

know, you know, consulting companies.

W. Curtis Preston:

The episode that we published today was with Horangi, which, which

W. Curtis Preston:

automates cloud security and, um, you know, and specifically for the

W. Curtis Preston:

Asian market, but they're broadening into the, into the rest of the world.

W. Curtis Preston:

Uh, and Horangi is apparently the Korean word for tiger.

W. Curtis Preston:

So there you go.

Prasanna Malaiyandi:

or the other thing is if you are running in the

Prasanna Malaiyandi:

cloud as a SaaS service or whatever else, reach out to the cloud company,

Prasanna Malaiyandi:

because they have well architected reviews, they have best practices.

Prasanna Malaiyandi:

They have tools already, right.

Prasanna Malaiyandi:

To sort of help you cover the basics to make sure you're not

Prasanna Malaiyandi:

doing something obviously wrong, like making a public S3 bucket.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Can you think of any other big lessons from this particular, um, hack Shaun?

Shaun St. Hill:

The other big lesson is make sure that what is

Shaun St. Hill:

done internally is, is checked.

Shaun St. Hill:

Right?

Shaun St. Hill:

So.

Shaun St. Hill:

sure that if someone does have responsibility for a particular tool

Shaun St. Hill:

or particular part of the environment, make sure that there's someone

Shaun St. Hill:

that, that follows up if you will.

Shaun St. Hill:

And I forget the exact saying, but what, what gets inspected?

Shaun St. Hill:

Uh, it, it slipped my mind.

Shaun St. Hill:

It's, it's the one where if you, if you wanna make sure that it's

Shaun St. Hill:

done, it has to be inspected.

W. Curtis Preston:

right.

Shaun St. Hill:

So that, that would, that would be my thing, you

Shaun St. Hill:

know, make sure that there is some follow through and some, you know,

Shaun St. Hill:

coming behind the person or behind, you know, the tool to make sure.

Shaun St. Hill:

What is to be protected or, you know, what is to be passed

Shaun St. Hill:

has a, has in fact taken place.

W. Curtis Preston:

Right.

W. Curtis Preston:

And I will also say one lesson I would say is that, you know, we, we talk about

W. Curtis Preston:

MFA a lot and I'm a huge fan of MFA.

W. Curtis Preston:

And if you don't have, if you don't have MFA, then What

W. Curtis Preston:

What at this point, but it's not infallible.

Prasanna Malaiyandi:

in fact that's what happened here again,

Prasanna Malaiyandi:

right?

Prasanna Malaiyandi:

Just like, yep.

Prasanna Malaiyandi:

Just like with Okta.

Prasanna Malaiyandi:

That's what happened.

Prasanna Malaiyandi:

So just be careful,

W. Curtis Preston:

Yeah.

W. Curtis Preston:

I mean, I don't understand this concept of, I, I get 57 MFA requests and so

W. Curtis Preston:

I just approve it to make it stop.

W. Curtis Preston:

I don't understand that person.

W. Curtis Preston:

Like I would be calling it going.

W. Curtis Preston:

What the hell

Prasanna Malaiyandi:

so what happened in the case of Uber though, is that

Prasanna Malaiyandi:

the person, uh, pretended to be Uber it and pinged them on WhatsApp and

Prasanna Malaiyandi:

said, oh, by the way, I'm, Uber's it.

Prasanna Malaiyandi:

Please accept the MFA.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

And so they kept doing that.

Prasanna Malaiyandi:

If you wanted the MFA to stop.

Prasanna Malaiyandi:

. Yep.

Prasanna Malaiyandi:

And so then eventually the person's like, okay.

Prasanna Malaiyandi:

And then they just said, yep, good to go.

W. Curtis Preston:

Okay.

W. Curtis Preston:

I'm I'm done talking about this.

W. Curtis Preston:

I want to go onto your second subject, Shaun.

W. Curtis Preston:

You, you, you, it's still in the same area, you in our pre-call you

W. Curtis Preston:

had talked about, um, you know, K through 12 funding and specifically

W. Curtis Preston:

funding for, uh, this kind of thing.

W. Curtis Preston:

Why don't you, why don't you talk about that.

Shaun St. Hill:

Sure.

Shaun St. Hill:

Mid-September of 2022, LA unified school district had a massive security incident.

Shaun St. Hill:

LA unified school district is the second largest school district in the nation.

Shaun St. Hill:

And so along with the security incident, came a request from some high ranking

Shaun St. Hill:

government officials in California, along with the leadership from the school.

Shaun St. Hill:

Asking the FCC to immediately consider allowing eRate to be used eRate funds.

Shaun St. Hill:

So just

Shaun St. Hill:

for a quick, yeah.

Shaun St. Hill:

So for, uh, for those that may not be familiar, eRate is a government program

Shaun St. Hill:

where each year school districts across the country can basically petition the

Shaun St. Hill:

government for services like internet.

Shaun St. Hill:

Access points.

Shaun St. Hill:

So things that will help from a technology standpoint within the district.

Shaun St. Hill:

And so interestingly enough, cybersecurity is not one of those technology services

Shaun St. Hill:

that they can get government funding for.

Shaun St. Hill:

And so they're asking the government to issue some sort of waiver that would

Shaun St. Hill:

allow for that to take place immediately.

Shaun St. Hill:

And as I was mentioning before we talked, or before we started

Shaun St. Hill:

the podcast, The cares act.

Shaun St. Hill:

And then the follow up, which was the American rescue plan, allocated billions

Shaun St. Hill:

of dollars to school districts for them to use, to spend on technology.

Shaun St. Hill:

And one of those technology expenditures could be in the area of cybersecurity.

Shaun St. Hill:

So what I was saying is not that school districts don't deserve or need.

Shaun St. Hill:

The money from E-Rate, but I would first ask what have you done with

Shaun St. Hill:

the funding from cares and from art to upgrade your cybersecurity?

Prasanna Malaiyandi:

And I wonder actually, if they were even thinking about

Prasanna Malaiyandi:

cybersecurity, when they were looking at that funding that came in, right, maybe

Prasanna Malaiyandi:

they were like, Hey, we need more laptops.

Prasanna Malaiyandi:

We need to worry about remote education.

Prasanna Malaiyandi:

We need to put all these other equipment in place.

Prasanna Malaiyandi:

Maybe cybersecurity didn't even like, come to mind.

Shaun St. Hill:

And, and Prasanna.

Shaun St. Hill:

I think that is a wonderful that's.

Shaun St. Hill:

That is a, that is a reasonable assumption.

Shaun St. Hill:

However, if you dig into K12 and the number of security incidents, it's

Prasanna Malaiyandi:

it's on the rise.

Shaun St. Hill:

it's it's, it is, it is very much on the rise.

Shaun St. Hill:

And so me being the cybersecurity and data nerd that I am.

Shaun St. Hill:

There are websites and different tools available to show that this

Shaun St. Hill:

has been a thing before the pandemic.

Shaun St. Hill:

And so, again, your, your, your question or your, your concern is very reasonable.

Shaun St. Hill:

We, we needed to get laptops and People out in the community

Shaun St. Hill:

to help distribute that.

Shaun St. Hill:

We had to, you know, make sure that our teachers had what they needed.

Shaun St. Hill:

And so yes, there were very legitimate, immediate concerns

Shaun St. Hill:

that needed to be addressed.

Prasanna Malaiyandi:

no one focused on this at all.

Shaun St. Hill:

this, this, this is such a critical thing that.

Shaun St. Hill:

if, if this was 2008 or 2009, we could give you a pass

Prasanna Malaiyandi:

Yeah.

Shaun St. Hill:

and say, you know what?

Shaun St. Hill:

There's so much to this.

Shaun St. Hill:

It's, you know, not only do we not have the employee or the staff, we don't have

Shaun St. Hill:

the budget there again, 14, 15 years ago.

Shaun St. Hill:

Totally get.

Prasanna Malaiyandi:

Times have changed.

Shaun St. Hill:

Times times have changed so much so that these school districts

Shaun St. Hill:

are partnered with other providers.

Shaun St. Hill:

So think of illuminate is, is a big one that was in the news recently where

Shaun St. Hill:

these companies provide software to the school districts and every parent,

Shaun St. Hill:

every child in the school district, every administrator, every teacher uses.

Shaun St. Hill:

This software to help with a particular function, you know, um, within the school.

Shaun St. Hill:

And so it's, it's, it's not as though you aren't aware that

Shaun St. Hill:

these things are happening again.

Shaun St. Hill:

The, the very reasonable question that you asked.

Shaun St. Hill:

Well, we have all these other priorities.

Shaun St. Hill:

Yes.

Shaun St. Hill:

But you also have this awareness that you need to take care of.

W. Curtis Preston:

Right.

Shaun St. Hill:

Your your kids and their parents and your staff.

Prasanna Malaiyandi:

Speaker:

One of the things is I.

Prasanna Malaiyandi:

Speaker:

If you think about the disruption that could happen at schools, right?

Prasanna Malaiyandi:

Speaker:

It's not just, I think LA unified, right.

Prasanna Malaiyandi:

Speaker:

They had a ransomware attack, right.

Prasanna Malaiyandi:

Speaker:

That kind of took down their infrastructure.

Prasanna Malaiyandi:

Speaker:

Right.

Prasanna Malaiyandi:

Speaker:

And that's disruptive because just imagine, I, I can't

Prasanna Malaiyandi:

Speaker:

remember the exact number.

Prasanna Malaiyandi:

Speaker:

Right.

Prasanna Malaiyandi:

Speaker:

But hundreds and thousands of kids no longer in school because they

Prasanna Malaiyandi:

Speaker:

can't go, they can't get attendance.

Prasanna Malaiyandi:

Speaker:

They can't check in.

Prasanna Malaiyandi:

Speaker:

If they're doing remote learning, they can no longer access things.

Prasanna Malaiyandi:

Speaker:

Right.

Prasanna Malaiyandi:

Speaker:

That's so disruptive.

Prasanna Malaiyandi:

Speaker:

The other side though, is I know a lot of time when we talk about ransomware,

Prasanna Malaiyandi:

Speaker:

we also talk about exfiltration of data right now, kids' data, right?

Prasanna Malaiyandi:

Speaker:

Imagine that you now have access to kids' records, you're stealing

Prasanna Malaiyandi:

Speaker:

their social security numbers, or other pieces of information.

Prasanna Malaiyandi:

Speaker:

Right?

Prasanna Malaiyandi:

Speaker:

These are kids who don't have credit.

Prasanna Malaiyandi:

Speaker:

Imagine now starting using that for identity theft and other purposes.

Prasanna Malaiyandi:

Speaker:

It's a lot of sensitive, sensitive data that could potentially be

Prasanna Malaiyandi:

Speaker:

exposed that you may not find about.

Prasanna Malaiyandi:

Speaker:

Find out until the kid turns 18.

Prasanna Malaiyandi:

Speaker:

Right?

Shaun St. Hill:

Prasanna there are 10 year olds right now who have

Shaun St. Hill:

Maseratis and Porsches in their name.

Shaun St. Hill:

They have homes in Hawaii, Connecticut that are in their name and they

Shaun St. Hill:

won't know it until many years.

Shaun St. Hill:

Hence, and it's because of what we're talking about now, the, the,

Shaun St. Hill:

the need to take cybersecurity seriously is, is way overdue.

W. Curtis Preston:

A thought did occur to me and I do wonder about at what point.

W. Curtis Preston:

So like I locked down my, my, um, credit reports, right?

W. Curtis Preston:

So, uh, so at least minimizing this risk personally, uh, on my side.

W. Curtis Preston:

And I'm wondering at what age.

W. Curtis Preston:

Would could, should you do that with a minor,

W. Curtis Preston:

right.

W. Curtis Preston:

Like,

Prasanna Malaiyandi:

when you're still in the hospital.

W. Curtis Preston:

well, like when can you CA you know, can you, can you do this?

W. Curtis Preston:

Like, as soon as they have a social security number, I would think

W. Curtis Preston:

you would be able to do it, right?

Shaun St. Hill:

You can So it's, it would be, it would be

Shaun St. Hill:

incumbent on the parent to do that,

W. Curtis Preston:

Yeah.

Shaun St. Hill:

to go ahead

Shaun St. Hill:

and

Shaun St. Hill:

lock

W. Curtis Preston:

gonna talk, I'm gonna talk to my kids.

W. Curtis Preston:

I'm gonna keep my, keep my granddaughter from owning a Mo home in, well, maybe

W. Curtis Preston:

I'll let her have that home in Hawaii.

Prasanna Malaiyandi:

I think the challenge though, is like, we're

Prasanna Malaiyandi:

talking about it now and you're you were aware of credit freezes, right?

Prasanna Malaiyandi:

Curtis.

Prasanna Malaiyandi:

But there are a lot of parents who aren't even aware of a lot of the tech or possib

Prasanna Malaiyandi:

process and possibilities that they might be able to leverage like credit

Prasanna Malaiyandi:

or freezing the credit of their child.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

And so what do you do for those parents?

Prasanna Malaiyandi:

Right?

Prasanna Malaiyandi:

How do you.

Prasanna Malaiyandi:

Inform them or let them be aware that, Hey, there are these other

Prasanna Malaiyandi:

options that you should be thinking about to protect your kids.

W. Curtis Preston:

Well, I can only help the lucky few that are smart

W. Curtis Preston:

enough to listen to this podcast.

W. Curtis Preston:

So go do that, right.

W. Curtis Preston:

I, I think, and I've never, I never thought about it myself.

W. Curtis Preston:

I am well aware of the concept of freezes, but I never thought of

W. Curtis Preston:

freezing my granddaughter's credit.

W. Curtis Preston:

She doesn't need.

W. Curtis Preston:

You know, an open credit report right now.

W. Curtis Preston:

Um, what, you know, what's really weird, you know, it's a bit of a non-sequitur,

W. Curtis Preston:

but what's really weird is there are like, if you Google, should I, or how

W. Curtis Preston:

could, how do I freeze your credit?

W. Curtis Preston:

You will find.

W. Curtis Preston:

Um, blogs that tell you that don't do it because it's, uh, it makes getting

W. Curtis Preston:

credit cards, inconvenient and such.

W. Curtis Preston:

And I will agree.

W. Curtis Preston:

It absolutely did.

W. Curtis Preston:

When we got our first new car in a long time, uh, but you

W. Curtis Preston:

know, what else is inconvenient?

Prasanna Malaiyandi:

Having your identity stolen?

W. Curtis Preston:

Having your identity stolen?

W. Curtis Preston:

Um, yeah, it's just, you know, it's, it's like security,

W. Curtis Preston:

security is never convenient.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, you know, having to unlock my front door when I come to

W. Curtis Preston:

the house, not convenient.

W. Curtis Preston:

Right.

W. Curtis Preston:

But it minimizes the number of yahoos running through my house.

W. Curtis Preston:

Um, Shaun, we're about to wrap this up.

W. Curtis Preston:

Uh, any, any final thoughts regarding the school system.

Shaun St. Hill:

There are a number of things that I'd yet say about security

Shaun St. Hill:

and the, the school districts, the one that I will put out there is, again, the,

Shaun St. Hill:

the amount of funding that is available through the sources that we mentioned, you

Shaun St. Hill:

know, cares and the American rescue plan.

Shaun St. Hill:

But beyond that, there are local and state grants available for technology

Shaun St. Hill:

upgrades that include cybersecurity.

Shaun St. Hill:

What am I saying?

Shaun St. Hill:

There really isn't an excuse, right?

Shaun St. Hill:

Until you have turned over every stone and exhausted every

Shaun St. Hill:

possibility, you don't have an excuse.

Shaun St. Hill:

There is no reason that your school district should be easy pickings.

Shaun St. Hill:

For someone to come through and get tens of thousands of, you know,

Shaun St. Hill:

student records and parent records.

Shaun St. Hill:

There's, there's just no reason for it.

W. Curtis Preston:

Yeah, that sounds about right.

W. Curtis Preston:

, I would suggest anybody that, you know, wherever you live, reach

W. Curtis Preston:

out to your school district, find out what they're doing.

Prasanna Malaiyandi:

Ask how they're securing your data.

W. Curtis Preston:

Maybe they're completely clueless, right?

W. Curtis Preston:

Maybe you should volunteer.

W. Curtis Preston:

I don't know.

W. Curtis Preston:

I don't know what the answer is there, but starts with this is a represent.

W. Curtis Preston:

Our podcast is listened to in more places than there are representative governments.

W. Curtis Preston:

But if you have a representative government you gotta represent

Shaun St. Hill:

Exactly.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

All right.

W. Curtis Preston:

Well, uh, thanks Shaun.

W. Curtis Preston:

For, for coming on.

W. Curtis Preston:

It's been great

Shaun St. Hill:

Prasanna Curtis.

Shaun St. Hill:

Thanks for your time.

Shaun St. Hill:

Appreciate being on you guys are doing a great job.

W. Curtis Preston:

and, uh, Prasanna, thanks for not giving any care

W. Curtis Preston:

about my post vacation depression.

Prasanna Malaiyandi:

That that's the least I can do, Curtis, you know, it

Prasanna Malaiyandi:

was nice talking to you too, Shaun.

W. Curtis Preston:

And thank you to our listeners.

W. Curtis Preston:

Remember to subscribe so that you can restore it all