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Speaker ALearn more@ocampo capital.com hello, you are listening to Omnitalks Retail Fast 5 ranked in the top 10% of all podcasts globally and currently the only retail podcast ranked in the top 100 of all business podcasts on Apple Podcasts.
Speaker AThe Retail Fast five is the podcast that we hope makes you feel a little smarter, but most importantly, a little happier each week too.
Speaker AAnd the Fast 5 is just one of the many great podcasts you can find from the omnitok Retail Podcast Network alongside our Retail Daily Minute celebrating its one year anniversary today, which brings you a curated.
Speaker AYes, a curated selection of the most important retail headlines every morning and our Retail Technology Spotlight series which goes deep each week on the latest retail technology trends.
Speaker AIt is today, February 26, 2025.
Speaker AThe retail daily minutes first birth.
Speaker AI am your host, Anne Mazinga.
Speaker BAnd I'm Chris Walton.
Speaker AAnd we are here once again to discuss all the top headlines from the past week making waves in the world of omnichannel retailing.
Speaker BI love.
Speaker BI love Ann.
Speaker BHow you said it is today.
Speaker BIt is today.
Speaker AIt is today.
Speaker AFebruary 26th.
Speaker BIt is today.
Speaker AIt is the Retail Daily Minute's first birthday.
Speaker AIt's going to go down in infamy.
Speaker BThat.
Speaker BThat's hilarious because.
Speaker BYeah, and you're.
Speaker BYou're remoted in right?
Speaker BYou're.
Speaker BYou're out in Palm Springs.
Speaker BYou're.
Speaker AI'm Slumming it here.
Speaker BJW Marriott.
Speaker BWhere are you?
Speaker ARight here in Palm Springs.
Speaker APalm Desert.
Speaker AMore appropriately, I'm in Palm Desert.
Speaker AIt's very warm, very warm here.
Speaker BBut what kind of temps?
Speaker BWhat kind of temps.
Speaker BYou see it out there and it was night yesterday.
Speaker BYeah.
Speaker BWow.
Speaker AYeah.
Speaker AI mean I've been inside the conference center conducting interviews so I have not been outside more than to walk from this conference center to the other end of the hotel.
Speaker ABut I've heard it's very warm here and so everyone making sure of course that they stay hydrated here at ETL West.
Speaker ABut it's a beautiful conference, really good content so far and some really good interviews.
Speaker ASo make sure you check those out.
Speaker AChris.
Speaker BYeah, I've been, I've been here, I've been here like getting all the shorts ready and doing all the video editing while you're out in, in California.
Speaker BAnd yeah, your interview with Denise and Cadella, the VP of fashion was banger.
Speaker BThat thing was awesome.
Speaker BI can believe some of the things you got Denise to talk about and, and so articulate she is.
Speaker BShe just outlined her, her fashion strategy so well and there was one short I was putting together and I'm like, man, she just outlined her fashion strategy in one sentence.
Speaker BLike that was all one sentence.
Speaker BShe crushed it.
Speaker BSo nice job on that and can't wait to see what else you get put together for the show.
Speaker AYeah, well I also, I'll be posting some photos too.
Speaker AChris.
Speaker AI checked out the.
Speaker AShe mentioned the Palm Springs Walmart here and debuting some other fashion lines in that Walmart.
Speaker ABut I have some other interesting tidbits that I noticed that's not of their stores of the future, Chris.
Speaker ABut there is some really interesting stuff going on at the Walmart here that I haven't seen in Minneapolis or in any other Walmart.
Speaker ASo I'll be posting those on LinkedIn too.
Speaker AAnd we can I'm sure follow up and talk about that whether it's in today's headlines or a few other places.
Speaker ABut before we go on, Chris, we've got a good month long run where I will be home, you will be home.
Speaker ABut we have some incredible events that I want to make sure that our audience knows about.
Speaker ANumber one, Revionics.
Speaker AWe have a LinkedIn Live event with them tomorrow talking about dynamic pricing which is going to be so important.
Speaker AThat's been the topic du jour here at E Tail is dynamic pricing.
Speaker BReally?
Speaker AAnd making sure that you're price investing in technology so that your pricing is consistent and can be changed with things like tariffs.
Speaker ANumber two, we have scanned it, talking about 2025 retail trends and the software and hardware that you need to invest in.
Speaker AKeep bringing back that, sweating the assets that you currently have.
Speaker AWe're going to be talking a lot about that.
Speaker AThat's coming up the second week of March.
Speaker AAnd then finally, Chris, we have picked out the best, the best in retail tech for the Shop Talk Top tech preview.
Speaker AThey'll be coming out on March 20th, so you'll want to make sure to catch that.
Speaker AYou can sign up for all these on our LinkedIn page, go to Omnitok Retail on LinkedIn, go to Events, you'll see them all there.
Speaker ABut you're definitely going to want to make sure you catch those when we're back.
Speaker BYeah, that's, that's right.
Speaker BAnd yes, we're gearing up for Shop Talk in March.
Speaker BThat's why we're back, back in Minneapolis getting ready for that.
Speaker BBut the other exciting thing is we are taking over shop talks LinkedIn feed this coming Monday and Tuesday.
Speaker BSo stay tuned for that.
Speaker BAnd I have some special fun video content planned as well.
Speaker BYeah, I hadn't thought about that until you just mentioned that.
Speaker BBut yeah, we got the Shop Talk tech preview as well coming up, you said on the March 20th.
Speaker BSo, yep, yeah, fans register for that.
Speaker BIt's going to be fun, it's going to be exciting, it's going to be great.
Speaker BAll right, as we do this, let's.
Speaker AGet to the headlines.
Speaker AChris.
Speaker BIn this week's Fast5, we've got news on Joanne going out of business and no longer being in the fabric of our lives.
Speaker BSprouts getting ready to launch its first ever loyalty program.
Speaker BKroger and Schnooks each upping their quick delivery games.
Speaker BAnd Walmart's new AI tool for merchants that they are affectionately calling Wally reminds me of Wally World.
Speaker BDan.
Speaker BI can't get Wally World out of my head, but we begin today with big news.
Speaker BOut of Adidas or Adidas, if you are listening overseas and.
Speaker AOr how we probably should all pronounce it, really.
Speaker BI actually can't.
Speaker BI can't say Adidas anymore.
Speaker BI can only say Adidas in my head.
Speaker BLike it's the weirdest thing.
Speaker BLike I had to actually think about how to do that.
Speaker AYeah, you're like a germophile.
Speaker AWhat do you call German?
Speaker ALike, how do you.
Speaker AFrancophile is French and I don't know.
Speaker ABut yes, now you're full on German accent.
Speaker AAll right, Chris, headline number one.
Speaker AAdidas plans to integrate with Buy with Prime into its website and app according to Chainsaw Age.
Speaker ABeginning in the spring of 2025.
Speaker ADuring checkout, shoppers will see an option to log into their Amazon account and verify their prime membership.
Speaker AOnce confirmed, they will finish checkout using one of Adidas various payment options.
Speaker AAfter the purchase is made, Amazon will fulfill all prime eligible items in the order and post purchase.
Speaker APrime members can view, manage and track their Buy with Prime orders from their order confirmation email, their Amazon account on Amazon.com or their Adidas order confirmation email.
Speaker BYou're all in on Adidas now.
Speaker BThis is great.
Speaker AWe're gonna just do it.
Speaker ALet's just do it.
Speaker BAll in on Adios.
Speaker ALet's just do it.
Speaker ALet's just do it.
Speaker AAll right, Chris, question for you is what makes Adidas's decision to integrate with Buy with Prime the number one headline this week in retail?
Speaker BOh, my God, you cracked me up.
Speaker BWhat makes it the number one headline this week is, I think it's just freaking smart.
Speaker BNot so much for the short term confidence in buying purchases from Adidas or Adidas, but because of what the partnership means longer term for the evolution of E commerce.
Speaker BAnd that's what I think is cool about this story.
Speaker BSo Adidas, I'm guessing, understands that winning the search game and getting traffic to a brand's own website is just going to get tougher in the years ahead if it's not difficult enough already, as we've talked about many, many times at different conferences.
Speaker BAnd so now with Jenny, I, it's, it's going to be a probably impossible, right, like to cut through all that clutter.
Speaker BSo, so on the one hand, you have Adidas.
Speaker BThis is really getting hard.
Speaker AYou can't do it.
Speaker BI know.
Speaker BIt's really challenging.
Speaker BYou have Adidas extending its reach via Amazon Buy with Prime extensions.
Speaker BAlso like we talked about last week, you know, in the, in the idea of, you know, Amazon showcasing the brands where Buy with Prime is lit up on their app, you know, so that people can purchase things from another site.
Speaker BSo this just facilitates that.
Speaker BBut, so I've taken a few shots at prime over the years and, but I think this is a big coup.
Speaker BYou know, I think it's a smart move by Jamil Gahani and the prime team to be thinking about prime in this way because, you know, it, it's where the, it's where search commerce is going in a lot of ways.
Speaker BAnd I think Amazon is very well positioned to thrive in that because of, like talked about last week, they understand how to get people from, you know, they understand how to convert people when they're in the funnel.
Speaker BAnd so that's what I think is great about this.
Speaker BAnd I, I, I salute Adidas for going in, in this direction.
Speaker AYeah, I mean, I think the, the search thing is key here.
Speaker AI think when you think about the practice, which is the, again, another topic that's been huge here at Etail is how you know, you, how you're searching for product is and how that's being served up to you, whether you're using, you know, a Gener or you're using Google Lens or you're using, you know, Amazon or you're searching on these other platforms.
Speaker ABut I think, like, just from a customer perspective, when I get those search results, say on Google Shopping and there's a Buy with prime badge on there and I know, like, oh, I see these same shoes that I liked that I want to buy and now I can go to this retailer and write on the picture to be able to like, see that you can use your Amazon prime membership to get this, I think is a really, a really catchy way to get new traffic to the site and to get people to buy via that platform.
Speaker ASo I think you're right.
Speaker AIt's really smart.
Speaker AIt's thinking ahead for how the future of search is going to continue to evolve.
Speaker AAnd the second thing too, Chris, is that I think it's particularly important in categories like footwear and apparel, because what I think you'll be able to do.
Speaker BA -hundred percent is 100%.
Speaker AThese are the categories that are the biggest offenders of ordering multiple sizes and shipping back, you know, three of them and only keeping one.
Speaker AAnd I think that what this does for me is it, it gets your product back into rotation faster because you're leveraging Amazon's logistics platform instead of the Adidas logistics platform or the Nike logistics platform.
Speaker ALike Amazon's fulfilling these orders, you get things back in rotation faster for categories, like I said, that are constantly being ordered in mass quantities and, and where, where customers just aren't keeping that product.
Speaker ASo I think that this is also a unique category set where this makes sense.
Speaker ABut what were you thinking of?
Speaker ABecause, well, I got this with you too.
Speaker BWell, yeah, no, I liked what you were saying.
Speaker BI actually was thinking about it differently.
Speaker BI was thinking actually this is, it's a really smart play for Amazon in the fashion space in particular because the fashion sites know how to get people, you know, they understand, like how to position their product in the way that they want for their brand.
Speaker BAnd so this is Why I feel, it feels like a nice marriage that are a nice marriage enabling tool that Amazon's come up with to enable the brands to still keep the design element, the cachet and the experience they want to have when people are on their sites.
Speaker BAnd so that's, that's what I, that's where I was going about it.
Speaker BLike, it feels very fit for fashion because Amazon, you know, Amazon again, the day you're just reordering your toilet paper and all that kind of stuff too.
Speaker BAnd so we've talked about that before.
Speaker BLike they're the spirits for everybody.
Speaker BAnd so they've never quite nailed fashion, you know, as a, as a platform.
Speaker BAnd so I think this gives the, the ability of the digitally native brands to still do that the way they want to.
Speaker BAnd so it makes a, it makes a nice marriage for everyone involved.
Speaker AYeah, yeah, that's a great point.
Speaker BHeadline number two and Joanne is going out of business.
Speaker BAccording to retail dive.
Speaker BJoanne will shut down all of its stores pending court approval, the company said in a Sunday statement.
Speaker BThe move follows a bankruptcy auction in which the winners, GA Group and the retailers lenders said they will initiate going out of business sales at all locations.
Speaker BAnd how saddened are you to learn that Joanne is shutting its doors for good?
Speaker AYou know, I was really sad when I read this.
Speaker AI don't know why.
Speaker AIf it's nostalgia, everybody is all the memories that happened in this store as a kid.
Speaker AI mean I spent so much time there.
Speaker AI mean I was a total like, you know, stay at home nerd who just loved doing craft projects and stuff.
Speaker ABut I mean I, I just, I also think that the other part that's really sad about this is that I think it just means the end of a retailer and almost a retail category.
Speaker ALike I, they talk about in the article that maybe this business could be taken online.
Speaker AI just, I don't think that that's a viable option for Joanne.
Speaker BI.
Speaker AIt's not core to its customer base.
Speaker AThere's too much competition when you start getting Joanne's product outside of like fabrics and things, you know, you've, you've got competition with Amazon and Temu for all the craft supply type things.
Speaker ASo there's no way that they can win in that.
Speaker ABut I mean, I think the retailer, like several department stores that we've seen close, like this is just the end of an era.
Speaker AThey haven't evolved.
Speaker AThe boxes are huge, rent is high and, and I, I would say like Joanne has done curbside pickup and things that they had to do during the pandemic.
Speaker ABut when you look at that in contrast with like a Michaels, for example, like you, you don't hear about Joanne trying omnichannel offerings or like doing the marketplaces or the in store events like you talked about with the Michaels represent Shop Talk Fall.
Speaker ALike, I, I think that, you know, this is a hard category to keep relevant, and we just haven't seen the investment from Joanne to really make some pushes into that space.
Speaker ASo I can't say I'm surprised, but I'm, I'm sad.
Speaker AAre you?
Speaker AI mean, do you even care?
Speaker AI feel like this is like just a party of one here.
Speaker ALike, oh, I'm.
Speaker BNo, no, I, No, I mean, Ed, I, of, of course I care.
Speaker BYou know, like it's, it's a headline.
Speaker BOf course I care.
Speaker BNo, you know, but I have been starting, Lily, starting Lingly surprised, if that's a word, by how much people are interested in this story.
Speaker BLike, I, I trended the top.
Speaker BOr I, I trended.
Speaker BI searched the top.
Speaker BYou know, what was trending in Google yesterday?
Speaker BAnd Joanne was like, number two.
Speaker BI was like, wow, that many people care about Joanne.
Speaker BJoanne or Joanne Fabrics as it used to be known.
Speaker BThat's crazy.
Speaker BSo, I mean, my big takeaways, My big takeaways aren't very different than yours.
Speaker BI think mine is.
Speaker BMy big takeaway is that nothing is ever safe in business.
Speaker BYou can never rest on your laurels.
Speaker BYou have to be constantly evolving and trying to get better.
Speaker BAnd sometimes the way the cookie crumbles, the, the macro trends are just out of your control and there's just nothing you can do about it, you know, and so I, you know, like you mentioned it, I'll just be more explicit about it.
Speaker BLike, I wonder if the same thing isn't going to happen to Macy's here by the end of the decade.
Speaker BYou know, I think that's, I think that's, that's really what this story tells me.
Speaker BIf, as I step back and I look at the implications of it, or I'm gonna go out on a limb here and say too, like, I'm starting to have this fear about our alma mater Target as well, because I have legitimate concerns for them in the long run now too.
Speaker BAnd I wouldn't have dared uttered those words five, six, seven years ago, but now I think, you know, given that just how things change and how you can't rest on your laurels, you have to constantly be evolving.
Speaker BI think, I think I put them on that list too here, you know, over the next 10 to 20 years.
Speaker AWow.
Speaker AWow.
Speaker AYeah.
Speaker AThat's crazy to think about.
Speaker AI mean, I do have to say, like, Walmart is giving them a serious run for their money.
Speaker AI mean, like just, just going into, like we talked about it, like just going into that store and the fashion categories alone, like, and hearing Denise talk about like, we, we've never been present in there.
Speaker AThere's so much opportunity for Walmart to like come in and make a play to grab those, those customers away from Target, I guess.
Speaker AYeah, that's true.
Speaker ALike, yes, I never would have thought of that until you said that.
Speaker ABut you do, you do.
Speaker AIt's like evolve or die, right?
Speaker AWhat?
Speaker AIsn't that like this, the slogan for like a T shirt?
Speaker BYeah, it's like this.
Speaker BYeah, it's like the slogan of Delaware's no, let's live free or die.
Speaker BBut I think, but, but yeah, no, I mean, I was writing an article, I was thinking about it because I was writing an article for Placer AI this week and you know, if you look at all the beachheads Target once held, they've all been under siege.
Speaker BLike you've got Walmart getting the high income shopper to a really, really large degree, particularly in fashion.
Speaker BAs Denise mentioned, you know, on your show in your interview yesterday, the warehouse clubs are getting stronger, particularly with the younger generations.
Speaker BYou got Timu and she in, in the mix.
Speaker BYou don't know how long or to what degree, but they're going after that fast fashion space as well, you know.
Speaker BAnd Wayfair, Wayfair is the go to place for online furnishings now too.
Speaker BSo like, and they're getting into stores so you know, there's a lot of guns pointed in that direction.
Speaker BSo.
Speaker BYeah, I don't know.
Speaker BBut it just, just goes to show you, you got to keep moving.
Speaker BYou got to keep, got to keep moving.
Speaker AJoanne is the canary in the coal mine for all of our once favorite retailers.
Speaker BIt's, it's crazy considering all the retailers that have gone out of business recently and Joanne is the one that we're like, you know, having this major epiphany or.
Speaker ABut I loved it.
Speaker AI loved all those wreaths that I made for people as gifts back in the day.
Speaker AI could spend hours there on a Saturday.
Speaker AIt was greater.
Speaker BI didn't know you're a reader.
Speaker BYou make wreaths.
Speaker AYeah, I like made these wreaths every year for Christmas where you like poke fabric into them.
Speaker AI learned, I went to the classes all the time.
Speaker ASee, it's sad.
Speaker AThere's a lot of memories that are Dying.
Speaker AChris.
Speaker AThank you audience for sticking with us as I go through my, my childhood nostalgia.
Speaker BI think audience, very, very happy to know that you were, you were once.
Speaker AA reader and I was a reader.
Speaker AYes, yes.
Speaker ANot a reefer, but a reader.
Speaker AAll right, headline number number three.
Speaker ASprouts will soon launch its first ever chain wide loyalty program according to grocery dive.
Speaker AAfter showing promising results across test markets in 2024, sprouts farmers markets long awaited loyalty program will begin a phased rollout in Q3 of 2025.
Speaker ACEO Jack Sinclair said during a Thursday call to investors the specialty grocer will continue to pilot the loyalty program and will quote, add additional functionality, end quote.
Speaker ADuring the first half of 2025.
Speaker ASinclair added without providing any additional information.
Speaker AChris, how surprised were you to learn that Sprouts didn't already have a loyalty program?
Speaker BOh my God.
Speaker BI'd probably about as shocked as, as shocked as Jack Sinclair was when he interviewed to be the CEO back in 2019.
Speaker BI mean I can only imagine the look on his face.
Speaker BHe's probably like, like what?
Speaker BWtf?
Speaker BYou guys don't have a loyalty program?
Speaker BYeah, I see the dollar sign streaming through his eyes at that point, like I gotta take this job because that's, that's the low hanging fruit.
Speaker BHe's probably pitched out.
Speaker BI, I can see him like when he's interviewing people that come to Sprouts, he's like, dude, guys, we don't have, they don't even have a loyalty program.
Speaker BThat's the opportunity we're talking about.
Speaker BHere you come.
Speaker BWe're gonna kill this.
Speaker BWe're gonna do so well.
Speaker BAnd, and Sprouts is killing it.
Speaker BThat's the thing that's crazy too.
Speaker BThey don't have a loyalty program and they're killing it.
Speaker BThe cops 11 and a half percent last quarter and loyalty programs only going to add fuel to the fire.
Speaker BAnd the other thing about this too that I think is important is particularly in loyalty and loyalty in this day and age is digital.
Speaker BAnd Sprouts customers are showing that they want to engage with Sprouts digitally too, which is something new and I think interesting that people didn't know about before because almost, and did you know this?
Speaker BAlmost 15% of sprouts sales come from digital.
Speaker BThat's crazy.
Speaker BSo yeah, it's not.
Speaker BOr the digital.
Speaker BDigital, it's probably not come from digital but like there's a digital component to 15% of their sales.
Speaker BSo this e commerce.
Speaker B15%.
Speaker ASo like through, through like Instacart or something.
Speaker AThat's where People are finding them right now.
Speaker BYeah, probably like instacart, curbside it.
Speaker BProbably.
Speaker BOkay, pick up all the E commerce.
Speaker BInternet, all the E commerce.
Speaker AGot it.
Speaker AGot it.
Speaker BSaid e Commerce is 15 of their business.
Speaker BSo you know, Jack and his team are just doing an awesome job.
Speaker BAnd the fact that this is a bullet in the chamber that is just now being loaded is, is wild to me.
Speaker BIt's absolutely wild.
Speaker BLike, how does a grocer not have a loyalty program?
Speaker BMy co op has a loyalty program down the road.
Speaker BRight.
Speaker ALike, I know, but it's weird though.
Speaker ALike have you ever noticed that when, I mean granted we are only stopping in sprouts when we're traveling because we still don't have one nearby.
Speaker BYeah.
Speaker ABut like I've never even thought about that or noticed it going into a sprouts before.
Speaker ALike I'm just like, oh, I just really like shopping in the store.
Speaker AIt's great and things are fresh and quality is good and all these things.
Speaker ASo I think you're 100% right.
Speaker AI mean we talked about this last week with Save a lot too.
Speaker ALike they don't have a loyalty program.
Speaker AThey didn't have a loyalty program either.
Speaker AThis is like the easiest low hanging fruit that you can get, like you said.
Speaker AI also think that there's another edge to this that I find interesting.
Speaker AAnd not to say that they're going to be like hugely discounting things for their loyalty members, but it does open up them opportunity for them to start to do special kinds of offers and previews for their Sprouts loyalty members.
Speaker ABut I think that Sprouts, Sprouts still is a little bit higher price point than Trader Joe's.
Speaker AAnd now I think that once you start to bring this loyalty program in and you're giving these discounts, like I think there's going to be a huge grab from the Trader Joe's audience who are like this.
Speaker ASprouts has better quality.
Speaker AThey have national brands in there.
Speaker AIt's, it's really going to lead people from Trader Joe's and I think conversely you also have a pull that you'll get from Whole Foods participants to or Whole Foods customers too.
Speaker ABecause you don't have the cold, sterile environment that you've talked about with the Whole Foods Amazon partnership.
Speaker ANow you have like all the best parts of sprouts, the best quality, the best store experience and now potentially a lower price point for it.
Speaker AI mean I think that they've just got it in the bag and it's, it's like we already have said watch out for sprouts.
Speaker ABut I think, I think they're on a trajectory with this that you talked about.
Speaker ALike it's going to be a huge, huge impact as they continue to expand across the country.
Speaker BYeah.
Speaker BThey're only in 24 states.
Speaker BThe other point I'd make that I make on what you just said too is like sprouts, Sprouts will willingly admit they're an additional trip.
Speaker BRight.
Speaker BLike you're the trip, you stop at sprouts when you're going on another errand.
Speaker BRight.
Speaker BAnd so a loyalty program only amplifies the fact that you would want to stop there on that trip.
Speaker BSo it's perfectly synergistic with how they position themselves in the market to your point about grabbing Trader Joe's and Whole Foods customers over time.
Speaker BSo.
Speaker BAll right, headline number four.
Speaker BThis one is the rare dual headline because both Schnooks and Kroger have upped their quick delivery game.
Speaker BAccording to Grocery Dive, Schnooks Market is piloting late night delivery out of a fulfillment site in Ellisville, Missouri.
Speaker BCustomers can place orders from the Schnooks or Instacart site and get groceries after 10pm when the grocer's local stores are already closed.
Speaker BThe fulfillment site, which was formerly a Straub's market, I hope I'm saying that correctly, has home goods, drinks, prepackaged food, fresh produce and alcohol, the St.
Speaker BLouis Post Dispatch also reported.
Speaker BAnd not to be outdone, according to chainstorage, the Kroger Co.
Speaker BIs also partnering with Instacart for its new express delivery service.
Speaker BCustomers can shop express delivery orders directly from the Kroger website and digital app, receiving the same prices, savings and rewards found in store.
Speaker BAnd members of the $99 per year level of the Boost by Kroger plus loyalty program always get free deliver delivery on express delivery orders.
Speaker BYes, and I always love saying Boost by Kroger plus loyalty program.
Speaker BThat's my rolls off the tongue program.
Speaker BYeah, it just rolls off the tongue, doesn't it?
Speaker BI know you have a lot of marketing thoughts on that one.
Speaker BAnd why do you think we are seeing a rush of quick delivery headlines this week?
Speaker AWeek for one reason and that is the headline that I feel like fell under the radar as part of Walmart's earnings last week and that is that Walmart is now reaching 93% of households with same day delivery.
Speaker ALet that one great point sink in point.
Speaker AYou look at the announcements from Kroger and Schnooks, the hours are exactly the same they're delivering until midnight and then they're starting back up at 6am which is what Walmart already does.
Speaker AAnd ultimately Chris, this all comes down to what are my options, you know, if I go on Instacart or if I go to Walmart.
Speaker APlus the second I get home from second shift at night and I need groceries, do I care where they're from?
Speaker AProbably not.
Speaker AI just want to get them at that time when I need them, when I want them.
Speaker AAnd so I think it's a great opportunity for, I mean I, even, even though it's indirect, I think competition with Walmart, I still think it's a great opportunity for schnooks and for Kroger because, and especially for schnooks because if I've never ordered from schnooks before but I go on Instacart and they're the one that's available.
Speaker AIt's the same thing with Save a Lot that we saw, you know, a couple weeks back with their, their format.
Speaker ALike I don't care who the grocer is, I just, I want my eggs and my bread and my milk and my bottle of wine or whatever it might be when I get home at that time.
Speaker AAnd so I think you, you're also gaining new customers in a way that you probably wouldn't have been able to before by not offering this service.
Speaker ASo I like it, I think it's smart.
Speaker AI think the bigger headline here though is Walmart's, Walmart's coming for you grocers.
Speaker AAnd you need to be prepared to have that same offering to hang on to your customers.
Speaker ABut what do you think?
Speaker BYeah, I, I agree with you at the start and then I disagree with you slightly.
Speaker BSo let me explain why.
Speaker BSo I think, and you mentioned the point about Walmart yesterday.
Speaker BI think that's, yeah, that's crazy.
Speaker B93 of the country, you know, is within same day now.
Speaker BI, Right.
Speaker BAnd that's, that's what the statistic you quoted and what it makes me think about too is I wonder if the, the level to which Walmart has been pulling the high income shoppers is not hurting all of grocery too.
Speaker BBecause you know, I think about these types of services and the thing I start about is these are, these are expensive, these cost money.
Speaker BAnd so the people that are gonna, that are gonna utilize them the most are probably the people that can afford them.
Speaker BAnd so, and those are your best shoppers traditionally too.
Speaker BLike the best shoppers that make the most trips, that engage with you the most digitally.
Speaker BSo I'M wondering if Walmart is starting to pull them, you know, across the nation and that's why you're seeing this.
Speaker BI don't know.
Speaker BIt's something I started to think about.
Speaker BI have no idea.
Speaker BI'm.
Speaker BI'm sure our friends at schnooks will tell us if we're, you know, on the right page with that.
Speaker BThe part where I disagree with you slightly is.
Speaker BAnd it's, it's not so much a disagreement, it's just, I think it's another wrinkle is like, like I think given that if that's the case then the grocers have, the grocers have to do this.
Speaker BRight.
Speaker BThat they have no other choice but to do it.
Speaker BBut by the same token, unlike Walmart, I worry they don't have the same basket of higher margin items helping to defray of these efforts.
Speaker BYeah.
Speaker BYou know, or the number of deliveries going out.
Speaker BSo why you have to do it?
Speaker BI don't know that it's economically sustainable to do it.
Speaker BAnd that's the question I have.
Speaker BAnd so, so you know, again it just goes back to.
Speaker BWalmart has done a really, really good job here of differentiating themselves in the marketplace, particularly when it comes to grocery and quick delivery.
Speaker ARight, I know, I think you're right.
Speaker AAnd excuse me, another thing I think this will bring into the fold is what investments then do like schnooks and even Kroger, like Kroger is working with Ocado to help fulfill these orders.
Speaker ABut what investments will schnooks have to make upstream too to be able to support this?
Speaker ALike, like will they have to get into micro fulfillment to make it worth it costs?
Speaker ARight, right, absolutely.
Speaker BBut they are doing that it sounds like because it's a dark store, Right.
Speaker BThat they formerly there was a.
Speaker BFormerly enough.
Speaker BSo that's an interesting wrinkle here too.
Speaker BThey are, yeah, seems like they're looking at that.
Speaker BWe don't know to what degree they are, but yeah, that's a great point.
Speaker ARight.
Speaker AWell, lots, lots to come and especially from that Walmart headline, 93%.
Speaker AI just, I still can't get over it.
Speaker AIt still is astonishing to me but I guess it makes sense.
Speaker AThey're, they're.
Speaker AWalmart is moving at a pace that not a lot of people can compete with right now.
Speaker BThat's for sure.
Speaker AAll right, that is for sure.
Speaker ALet's, let's move on to headline number five.
Speaker ASpeaking of Walmart, Walmart has a new internal AI tool that helps Walmart's merchandising team analyze sales, pricing and inventory faster than ever, according to Fast Company.
Speaker ATo help merchants quickly access and analyze relevant information, Walmart has introduced Wall E, an internal generative AI tool that can dive into internal data to create responses in just seconds.
Speaker AWally uses a familiar chat style interface to retrieve relevant data from Walmart's databases while accurately interpreting product industry jargon and category names.
Speaker AWally can then generate quick answers tables or full reports as needed.
Speaker ATo make sure that Wally gives accurate answers, Walmart has deployed developed automated tests where the tool's numeric responses are checked against known answers.
Speaker AThe company even trained an AI judge to evaluate the software's conversations based on human annotated samples.
Speaker AChris, I have two questions for you.
Speaker BOkay.
Speaker AFirst, are you buying or selling Wall E, Walmart's new AI tool for merchants?
Speaker AAnd second, this is also the A and M put you on the spot question.
Speaker BOh, God.
Speaker BYeah, we haven't had it yet.
Speaker BWow.
Speaker BOkay.
Speaker AA and M wants to know.
Speaker AIt makes a lot of sense that Walmart is making data more accessible given the vast hours merchants spend combing through data and looking for insights to optimize their decisions, address executional challenges, or give them negotiation leverage.
Speaker AWalmart's been pushing on this front for several years.
Speaker ABut the question is now, with this live, how do job expectations for Walmart merchants change with this tool at their disposal?
Speaker AAnd what challenges will it put on cpg, these suppliers, to add value as Walmart becomes more data savvy?
Speaker AThis is a perfect question for you, given your merchandising experience throughout the years.
Speaker AWhat does this mean?
Speaker AAnd are you buying or selling?
Speaker BWow.
Speaker BOkay.
Speaker BAll right, so there's a lot of meat on both those bones.
Speaker BI don't know how much time we have, but I think I'll take the A and M put you on the spot question first.
Speaker BAnd I think.
Speaker BOkay, I think that.
Speaker BI think that question is a great one.
Speaker BAnd there's really two parts to it, like what is the impact to the merchants?
Speaker BAnd then what is the impact to the CPGs?
Speaker BI'm going to take the CPG part first, because Walmart having this tool, this technological capability, I think is really interesting because it creates an asymmetry of information between Walmart and its supplier community.
Speaker BAnd whenever there's an asymmetry of information, it's always an advantage in negotiations.
Speaker BSo, yes, the supplier community is probably a little anxious today about reading this news because they're going to have to keep up.
Speaker BBut yet Walmart has all the data and can analyze it in this way with all these fancy new AI tools as well.
Speaker BSo, so it's going to be tricky.
Speaker BSo.
Speaker BBut here's the other thing.
Speaker BAll right, going back to the other question, which, which will get me back to the other part of the impact on the merchants too, in the A and M question.
Speaker BAm I buying or selling this?
Speaker BI want to buy this so hard.
Speaker BAnd I want to buy this so hard because as soon as I read this, I sent in a message via LinkedIn to Brian Knapp, the SVP of merchandising, trans quoted in the article.
Speaker BI asked him to come.
Speaker BPlease join us and talk about it with us on our five insightful minute segment.
Speaker BSo, because I this is a major issue across every retailer.
Speaker BOne of the biggest frustrations and stress points of any merchant.
Speaker BAny merchant and is the Monday morning meeting.
Speaker BIt is terrible.
Speaker BAnd oftentimes this is what pissed me off the most.
Speaker BOftentimes the success of those meetings was 100% dependent on one, who had the time to come in early and pull a bunch of reports and two, who knew how to pull those reports the best.
Speaker BBoth of which are two skills that have absolutely nothing to do with merchandising.
Speaker BSo that's still going to be a little bit of the case because you're still going to have to understand how to use this like ChatGPT style analysis tool.
Speaker BBut I know for those listening, I'm speaking the language of the merchant right now because so if this works like they're saying it does, is it's a massive game changer.
Speaker BIt's massive, both for the long term time savings and also keeping everyone on the same sheet of music.
Speaker BBecause as I said before, last point I'll make is AI should drive the discussions in your morning huddle because it's objective.
Speaker BIt's much more objective than the DMM's wife telling telling her husband over the weekend, hey, I was in this store and I saw this.
Speaker BCan you make sure your team looks into it?
Speaker BThat used to happen and it's so frustrating when you've pulled all these reports and your whole day is now thrown off.
Speaker BAnd so yes, but the bar is going to be raised for the merchants to Adam's question, like the bar is going to be raised, you're going to be expected to do more and you're going to expect it to be more efficient and more productive and drive more volume.
Speaker BIf the tools work like Walmart is purporting that they do well.
Speaker AAnd Chris, I mean, do you think that this could actually be an effective tool in training them?
Speaker ALike, if you have if you're a new merchant, like many people start out in their retail careers as being a buyer's assistant or an analyst.
Speaker ALike, couldn't this, couldn't this be an easier way of kind of training yourself if you had to?
Speaker AOr is that not, do you not think?
Speaker BOh, yeah, no, for sure.
Speaker BI mean, I mean it's, it's, it's amazing the amount of data that we all have as retailers, but how hard it is to get it in a way that we can understand it.
Speaker BSo like, for example, like, you know, say you were talking to Denise yesterday about the Scoop clothing line and you're like, yeah, hey, how do, how do my sales in, in the south compare to my sales in the North?
Speaker BThat simple question probably takes the average retailer a very long time to pull.
Speaker BBut if AI can work in the background and then you can actually.
Speaker BAnd then you can go, oh, now tell me how it looks in Miami versus versus Fort Lauderdale and where are my in stock opportunities?
Speaker BWhere am I going to have, where am I going to have, you know, inventory outages forecasted in the future?
Speaker BLike, you can just go crazy with this.
Speaker BSo that's why I'm a little, still a little bit skeptical about how well this thing works.
Speaker BYeah.
Speaker BBut it's cool that they're trying to do it and they're publicly talking about it too, because it's going to be a differentiator as people gravitate towards working at the places that try to make them work easier and not harder as well.
Speaker ARight.
Speaker AI was even talking about like just being able to put it into an Excel spreadsheet or graph or chart or something like.
Speaker BRight, no, for sure.
Speaker BYeah.
Speaker ASaves that work on their side too to like get to a point instead of having to like teach somebody how, how to do, you know, all of that, that busy work.
Speaker AReally.
Speaker AAnd it's been interesting too because I've been asking that question of a lot of people here at Etail too, Chris.
Speaker ALike, how are you using AI in your day to day right now?
Speaker AAnd like one of the really interesting ones, Andre Ribrov, he's the CEO of scentbird, I interviewed him yesterday.
Speaker AHe was on a panel with a bunch of other CEOs and they are using AI to completely eliminate the one on one meetings.
Speaker ASo like the whole thing is like eliminate opportunities for people to complain about their jobs basically.
Speaker ASo instead they're sending bots that are interviewing people throughout the weeks.
Speaker ALike you'd be having an AI conversation, like a language based conversation with the, with your, your surveyor who's a bot.
Speaker BLike your HSR rep.
Speaker BYeah.
Speaker ABut then they collect all this info and then when you have your one on ones that's like, here's how you've been doing.
Speaker AThese are the things that we should just like you said for the Monday morning meeting, like these are the ways that these AI tools are, are really finding efficiencies in business that might not be like an immediate oh, this is changing our bottom line, but I think improving the day to day life of, of work.
Speaker ASo I, I think this is a great, I'm super pumped for Walmart.
Speaker AEven if it's just like baseline stuff that they're starting to do right now to remove this, this friction and to get to this data faster and have somebody be able to like work off the same, the same kind of dashboard of data and get to making those decisions faster.
Speaker ASo I love it.
Speaker AI think it's huge.
Speaker BYeah, it's a great point.
Speaker BYeah, like review writing processes should be faster and more objective.
Speaker BThe other point too then that we talked a little bit about last week with Lens Lisa Collier, which you know, I was kind of like vibing with her as she was talking a lot because she was a former merchant too.
Speaker BLike the, I hope this, I hope tools like this actually pull the merchants out of the spreadsheets and out of the like, like the data analysis thing and it gets them back to like thinking about and, and the art of merchandising in terms of driving product and putting it on display in the right way in the store and standing behind things with a point of view.
Speaker BThe thing that I cannot do, that I cannot do, at least not right now.
Speaker BAnd so that's what I hope this, I hope ultimately comes from, from this.
Speaker AYeah.
Speaker AAnd I think in closing, Chris, I think the, it's only going to get more complicated.
Speaker ALike again, like Matt Pavich from Revionics is going to be on tomorrow and he's talking about like just how, you know, the number one thing that everybody's freaking out about right now is like regulations outside of their control with potential tariffs and all these things happening and you're, you're just going to be buried in the details of that business trying to figure out how to make sure pricing is accurate or all these things and you won't be able to, to stand behind your product like you're talking about.
Speaker AAnd I, I just, I think it's impossible to move the speed without some of these tools.
Speaker ASo.
Speaker BYeah, but it's, it's liberating.
Speaker BYou're right.
Speaker BYeah.
Speaker BYou're Right, sorry.
Speaker BI just keep going on this but like, because like the, one of the most eye opening things that Matt said in that interview was like, you can't look at a price of any product in isolation because it impacts another category.
Speaker BIt could impact another category on the exact opposite side of the store.
Speaker BAnd there's no merchant that has the mental capacity to be able to handle that and compute that.
Speaker AThat Right.
Speaker BSo you're right.
Speaker BAnd so hopefully like you can take all those jobs out of the auspice of the merchant.
Speaker BLike I don't need to decide my pricing.
Speaker BLike that can be helped or I can just, you know, green light it, you know, essentially, yes, I agree with that, you know, and manage by exception.
Speaker BAnd so that's the beauty here.
Speaker AWell, Wally, we have very high hopes for you.
Speaker ADon't let us down.
Speaker BI keep thinking the moose when he punches the moose at Wally World, like Wally World's freaking closed or whatever.
Speaker BI don't know.
Speaker ASee, I'm thinking about Wally the Robot.
Speaker ALike Wally.
Speaker BOh, Wally.
Speaker AYeah, yeah, that's where I was coming from.
Speaker ABut yeah, it doesn't matter.
Speaker ABoth, both.
Speaker AGreat.
Speaker BI thought of that too.
Speaker BI thought of that.
Speaker AReferences.
Speaker ALet's go to the lightning round.
Speaker AChris.
Speaker ALet's, let's move this along.
Speaker AChris, question number one.
Speaker AIt was your birthday last weekend.
Speaker AHappy birthday.
Speaker AIf you could have the power to have your family do something else besides sing Happy Birthday in honor of your birthday, what would it be?
Speaker BOh, man.
Speaker BAnd that's.
Speaker BAs you know, I was sick as a dog on my birthday weekend and I'm still sick.
Speaker BAnd took me about three headlines to get into the podcast to get my brain working too.
Speaker BFor those that, that stuck, stuck with us this long.
Speaker BSo my, my, my birthday wish would be that they could get rid of this cold that's plagued me for like the last two months.
Speaker BIt just keeps coming and keeps coming back.
Speaker BAnd so that, that's, that's, that's, that's my answer to that question.
Speaker AOkay.
Speaker AI was hoping like you'd have them like give you a massage or like do something else that doesn't involve loud singing, but.
Speaker AOkay.
Speaker AGetting rid of a cold, I suppose is this is relevant right now?
Speaker BYeah, it is.
Speaker BYeah.
Speaker BI'd say maybe give me an hour to read in peace.
Speaker BI think that would be a nice thing too.
Speaker BYou know that that's a hard thing to come by in my household.
Speaker BBut.
Speaker BAll right, question number two.
Speaker BLester Holt is also stepping down more sad news this weekend as anchor of the NBC Nightly News.
Speaker BAs a former News reporter yourself.
Speaker BWho is your favorite national, national news anchor of all time, Man?
Speaker AOh, there was a lot of people that I had to pull from here that were very close.
Speaker ADiane Sawyer, Peter Jennings I liked a lot.
Speaker ABut then, you know what is weird?
Speaker AI was like, I better fact check these people and see if they are, have gotten into trouble recently because I feel like there's so many that you're like, ooh, I liked their work.
Speaker AAll of theirs work.
Speaker ARight.
Speaker ABut I have to pick Katie Couric because I always thought she did a really good job on a human level talking to people.
Speaker AAnd I got to meet her once in an elevator when I worked at NBC in New York.
Speaker AAnd it was, she was very pleasant.
Speaker ASo she was, she, she made, she made the full 360 view of a good, good integrity, integrity laden journalist and a nice person.
Speaker BSo are you taller or shorter than Ms.
Speaker BCurry?
Speaker BBreak.
Speaker BI'm curious.
Speaker AI'm taller.
Speaker BAre you?
Speaker AHopefully still am, but I don't know.
Speaker AIt was a long time ago.
Speaker AYes, I'm saying I'm, I'm probably shrinking as well.
Speaker ASo who knows at this point in time?
Speaker ALots of hunching over at a computer.
Speaker AOkay, Chris, question number three.
Speaker AJoanne Fabrics, as we mentioned, is about to be sold and all stores will be closing.
Speaker AWhat was the last thing that you purchased at Joann Fabrics?
Speaker BWow.
Speaker BThis had, I had to go way back for this one, Anne.
Speaker AAnd I was wondering.
Speaker BBut I do, I do remember it like it was yesterday.
Speaker BI think I was like 6 years old.
Speaker BMy father, God rest his soul, took me in there and we bought a little hook rug.
Speaker BLike a little rug?
Speaker BOh yeah, you know those things.
Speaker AYes, yes.
Speaker BLike a little 8 by 10 hook rug.
Speaker BAnd it was of the Los Angeles Raiders who ended, ended up becoming my, my favorite team.
Speaker BAnd they actually happened to be in the super bowl that year.
Speaker BAnd so I loved, I loved, I loved the NFL and I, I, I stopped loving the Raiders, thankfully, because I, you know, lots of reasons, but yeah, that was the memory.
Speaker AWhat about the hook art?
Speaker ADo you still love that?
Speaker ALike, could you pick up hook art in your retirement or something?
Speaker ANo.
Speaker BOh, I could, I could pick it up.
Speaker BYeah.
Speaker BBut I don't, I don't still have it.
Speaker BYeah, I could, I could pick it up.
Speaker BYeah, I could hook a rug with the best of a man.
Speaker AI bet.
Speaker BAll right.
Speaker BI bet this the last one.
Speaker BBoy Meets World Will Friedel says Ben Savage still won't speak to co stars amid.
Speaker BIt's, amid their estrangement.
Speaker BI am curious.
Speaker BAnd of the two Savages.
Speaker BFred or Ben?
Speaker BWith whom does your heart remember most fond?
Speaker BOr does who do you remember most fondly?
Speaker BAnd that's what I'm trying to say.
Speaker AOh, it has to be Kevin.
Speaker AFred.
Speaker AFred, without a doubt.
Speaker ALike Wonder Years.
Speaker AOh, he was just.
Speaker AThat was one of my favorite shows of all time.
Speaker ASo Fred.
Speaker AFred wins.
Speaker BMy Fred, not Ben.
Speaker BOkay.
Speaker BSo were you a Boar meets Boy Meets World girl at all?
Speaker BLike, I.
Speaker BOh, yeah.
Speaker ATopanga loved her.
Speaker AShe was great.
Speaker BYou were.
Speaker AWe watched Boy Meets World.
Speaker ABut.
Speaker ABut no, it does not compare to Fred Savage in the Wonder Years Little Monsters.
Speaker AI mean, every.
Speaker AI loved Fred Savage.
Speaker AHe was like Princess Bride icon.
Speaker AYeah.
Speaker AOh, yeah, I forgot about Princess Bride.
Speaker AYeah, yeah.
Speaker AHe was in everything and he was so good.
Speaker AYou went to college with him, didn't you?
Speaker BI.
Speaker BYeah, I went to college with both of them.
Speaker BTechnically.
Speaker BThey both went to.
Speaker BThey both went to Stanford.
Speaker AThey got the two for one Stanford discount.
Speaker BThey did.
Speaker BYeah.
Speaker BYeah.
Speaker BAnd yeah, let's just say.
Speaker BYeah, I never.
Speaker BI never actually saw.
Speaker BI never actually.
Speaker BI think.
Speaker BI think Ben came in like, as I was leaving, like he might have been a freshman when.
Speaker BRight as I left.
Speaker BBut.
Speaker BBut yeah, Fred.
Speaker BFred was a year ahead of me.
Speaker BAnd yeah, he was a.
Speaker BHe was an interesting dude and let's just leave it at that.
Speaker BInteresting guy.
Speaker ADon't ruin it for me.
Speaker AI just want to keep him as Kevin from the Wonder Years.
Speaker BYep, yeah, yep.
Speaker BHe played.
Speaker BHe played on the reputation for sure.
Speaker BAll right.
Speaker BHappy birthday today to Teresa Palmer.
Speaker BGreg German.
Speaker BYes, it was a weekday for birthdays.
Speaker BProbably the.
Speaker AI don't know who either one of those people are.
Speaker BYeah, Greg German was on Ally McBeal.
Speaker BAnd that's.
Speaker BThat's all I can say.
Speaker BYou probably recognize he played fish on Ally McBeal.
Speaker BBut yeah, it's probably the weakest day in history treating for birthdays because.
Speaker BBecause I also have to salute the man who sold everyone that was that he was related to the ancient iron chefs of the past.
Speaker BLike, it was his job because literally it was the great Mark Dacascos of Iron Chef fame and also Double Dragon fame.
Speaker BIf you ever watch that movie that was made off the video game and shaking her head like, what the hell?
Speaker BYes, those were the three.
Speaker BThree best most known people I could pick.
Speaker BAnd like, I wasn't trying to go random.
Speaker BAlright, well, remember, if you can only read or listen to one retail blog in the business, make it on Retarch, the only retail media outlet run by two former executives from a current top 10 US retailer.
Speaker BOur Fast Five podcast is the quickest, fastest rundown of all the week's top news and our daily newsletter, the Retail Daily Minute, tells you all you need to know each day to stay on top of your game as a retail executive, and also regularly features special content that is exclusive to us and that Ann and I take great pride in doing just for you.
Speaker BThanks as always for listening in.
Speaker BPlease remember to like and leave us a review wherever you happen to listen to your podcast or on YouTube.
Speaker BYou can follow us today by simply going to YouTube.com omnitalkretail and so, until next week, on behalf of Ann, who is out in sunny California, and me, who is out and still residing in Minneapolis and all the entire Omnitalk team, as always, be careful out there.