We are joined once again by William Vanderbloemen, CEO
Host:and founder of the Vanderbloemen Search Group. William last
Host:joined us on the program in 2018. But as you know, it's been
Host:quite a five years since then. So what's changed for you,
Host:William?
William Vanderbloemen:You know, I think in 2018, we were
William Vanderbloemen:releasing a book on culture, we've been studying what makes a
William Vanderbloemen:winning workplace culture, that books actually sold more copies
William Vanderbloemen:since the pandemic than before. Because now everybody's
William Vanderbloemen:wrestling with do we make people come to the office, if we're
William Vanderbloemen:going to make them come in and better be pretty cool, like,
William Vanderbloemen:what do we do? And I can't claim that I'm passionate enough to
William Vanderbloemen:know that that was where it was headed. But you know, I tend to
William Vanderbloemen:believe somebody else is in charge here. So maybe it was for
William Vanderbloemen:that. So that's been cool to see we actually revamped our culture
William Vanderbloemen:tool companies can take to see how they're doing against I
William Vanderbloemen:think it's 5000 companies now that have taken their teams
William Vanderbloemen:through it. So it's pretty cool. But then the pandemic hit, you
William Vanderbloemen:know, what I learned? I got a undergraduate degree in
William Vanderbloemen:philosophy and religion. You know what most people with
William Vanderbloemen:philosophy degree spent their career doing? Right? They spend
William Vanderbloemen:their career saying, Do you want fries with that? And then I've
William Vanderbloemen:got a seminary degree from Princeton, so that none of that
William Vanderbloemen:had how to read a p&l. Yeah. So lessons learned from the
William Vanderbloemen:pandemic. We are an executive search firm, we started out
William Vanderbloemen:helping churches find their pastor. And then we branched out
William Vanderbloemen:to schools, finding their headmaster, and then nonprofits,
William Vanderbloemen:and it's gone a couple of years. But during a pandemic, every one
William Vanderbloemen:of our clients was closed indefinitely. And this is the
William Vanderbloemen:business takeaway. If all of your clients close indefinitely,
William Vanderbloemen:it will change your p&l for the year. Now, some really cool
William Vanderbloemen:things happening before the pandemic, we decided that we
William Vanderbloemen:needed to decentralize, we're gonna open regional offices and
William Vanderbloemen:start to do more of a franchise model with a central office in
William Vanderbloemen:Houston. So we spent almost all of 2019 running a beta office in
William Vanderbloemen:Phoenix. And we had and we'd always use Zoom, but we had to
William Vanderbloemen:learn like we have to develop a okay, what would a policy look
William Vanderbloemen:like for remote work? Can we build backdrops so no matter
William Vanderbloemen:where people are, it's going to look like it's the same branded
William Vanderbloemen:experience, we had no idea what we were preparing for. But when
William Vanderbloemen:the pandemic hit as far as office operations, we were able
William Vanderbloemen:to just flip the switch, we already had all the pieces in
William Vanderbloemen:place, and we're I'm so thankful that is somebody else in charge.
William Vanderbloemen:But when the when the thing hit, I read a paper called leading
William Vanderbloemen:beyond the blizzard, and this is so good for any crisis
William Vanderbloemen:management, I'm never going to forget this. Entrepreneurs, you
William Vanderbloemen:guys need to decide is this pandemic? Is it going to be a
William Vanderbloemen:really bad blizzard? Where we got like, 10 snow days in a row?
William Vanderbloemen:Or is it a long winter? And we got a few months to shut down?
William Vanderbloemen:Or is it a mini ice age is last a year and a half like that. And
William Vanderbloemen:for every business, it'll be different. But you need to
William Vanderbloemen:decide need to decide now and commit to one of those paths,
William Vanderbloemen:and then live according to the path. I said, Let's treat it
William Vanderbloemen:like an ice age. Honestly, if I were really a good businessman,
William Vanderbloemen:I would have just shut the company down, send everybody
William Vanderbloemen:home and reopened it and start from scratch when the thing was
William Vanderbloemen:over, that would have been the smarter business decision.
Host:Do you still think that's true? Is that how you would
Host:handle the next crisis?
William Vanderbloemen:I used to think having good leadership
William Vanderbloemen:vision was being able to see like five years down the road
William Vanderbloemen:like have a 10 year plan and what are we going to do? And I
William Vanderbloemen:think I'm not trying to go all religious on you. But there's a
William Vanderbloemen:there's a line in the Hebrew Scriptures. It says Your word is
William Vanderbloemen:a lamp unto my feet. So I used to think that meant like a Xenon
William Vanderbloemen:headlight that give you eyes to see 10 years stellar. It wasn't,
William Vanderbloemen:it was actually a little lantern, they were on their
William Vanderbloemen:shoes, and it gave them just enough light for the next step.
William Vanderbloemen:And one of the most important lessons I had learned as a
William Vanderbloemen:leader was we don't have to know what's happening in 10 years,
William Vanderbloemen:you do have to know slightly sooner than everybody else what
William Vanderbloemen:you're going to do so I'm focusing more on my ability to
William Vanderbloemen:be agile, with whatever comes.
Host:So that brings us to the new book out now called Be The
Unicorn:Data Driven Habits That Separate the Best Leaders From
Unicorn:the Rest. You drew from over 30,000 interviews for this to
Unicorn:identify 12 traits or soft skills that create standouts,
Unicorn:how do you define soft skills? And what put the wheels in
Unicorn:motion to write the book?
William Vanderbloemen:You ever meet somebody? And within like,
William Vanderbloemen:five minutes, you know they are a winner?
Host:I believe I'm doing it right now actually
William Vanderbloemen:That was good. I didn't see that. You got
William Vanderbloemen:me? Oh, yeah, no, but you know what I mean? I mean, maybe
William Vanderbloemen:you're at a social function, and there's just somebody that's
William Vanderbloemen:kind of life of the party. Everybody likes talking to
William Vanderbloemen:everybody who's around. Or maybe it's a quiet person you run into
William Vanderbloemen:at a dinner and they don't say much, but when they say
William Vanderbloemen:something, it's like, oh my gosh, say more. Or you're in a
William Vanderbloemen:job interview, and you're interviewing a candidate. You're
William Vanderbloemen:like, this one's a winner, man, that guy's got something going
William Vanderbloemen:on. Right. So my question was how In five, what are they doing
William Vanderbloemen:in five minutes? That makes me think that, like, what is that?
William Vanderbloemen:So we said, as a product of the pandemic? You know, we've done
William Vanderbloemen:30,000 interviews now we can probably we've tracked them all.
William Vanderbloemen:And what do everything else do? Except sir, we were helping
William Vanderbloemen:people get their PPP money and figure out how to do live stream
William Vanderbloemen:services and things. So why don't we sit down and say, Can
William Vanderbloemen:we figure out out of those. So the 30,000, face to face
William Vanderbloemen:interviews are the 30,000 interviews that represent the
William Vanderbloemen:best people we've ever interviewed to get that
William Vanderbloemen:interview, you have to pass through a bunch of hoops, and we
William Vanderbloemen:were able to distill down, okay, these are the 30,000. We said,
William Vanderbloemen:okay, of those 30,000, who were the best of the best. And that's
William Vanderbloemen:who got the job, who stayed in it, who got promoted, like,
William Vanderbloemen:who's really been when we found those people. And then we said,
William Vanderbloemen:Do they do anything in common, they have anything in common.
William Vanderbloemen:And they do, I expected it to be things like the best of the best
William Vanderbloemen:all had IQs of 150 or more, the best of the best all had the
William Vanderbloemen:privilege of going to Ivy League schools, the best of the best
William Vanderbloemen:came from money. So they didn't have to start with nothing, or,
William Vanderbloemen:or the best of the best are all six feet tall, with amazing
William Vanderbloemen:hair, and really shiny teeth. None of that none of that. None
William Vanderbloemen:of that, none of it. And if you're an entrepreneur, you
William Vanderbloemen:know, it's not that it's different. What we found was its
William Vanderbloemen:habits as the way they behaved with other humans, which led us
William Vanderbloemen:to talk about soft skills. That's what you do at a cocktail
William Vanderbloemen:party, or at a dinner reception, or in a job interview. It's how
William Vanderbloemen:you function with one another, and how you behave. And the
William Vanderbloemen:super cool thing about our research was that these 12
William Vanderbloemen:habits that they all exhibited, are teachable, that are very
William Vanderbloemen:uncommon among most of us, but incredibly common among the best
William Vanderbloemen:of the best.
Host:Does everybody have to have all 12?
William Vanderbloemen:No.
Host:Are there any particulars out of the 12 that seemed to pop
Host:up more often?
William Vanderbloemen:That's such a good question. So we said
William Vanderbloemen:Alright, so the the 12, once we identified the 12, we hired some
William Vanderbloemen:psychologists and some data analytics people, and they built
William Vanderbloemen:a survey for us, we surveyed a quarter million people to see
William Vanderbloemen:where are normal medians and means for each of these, and
William Vanderbloemen:what are the combinations like and where are you strong, and
William Vanderbloemen:what is that like? So that was really cool. And then we hired
William Vanderbloemen:him again, to actually build a software tool, where an
William Vanderbloemen:individual can go through an inventory, kind of like the
William Vanderbloemen:Enneagram, or the disc or Briggs. And it comes down to it
William Vanderbloemen:shows you like strengths finders shows your three tops, it shows
William Vanderbloemen:you your three best and your three worst, we took that and
William Vanderbloemen:built it into a 360 tool. So like, if I'm working for you, I
William Vanderbloemen:take it then you take it about me. And then some for me takes
William Vanderbloemen:it about me. And then I can see where my blind spots are. Now
William Vanderbloemen:what I'm what I'm hopeful for, we've sent probably 10,000
William Vanderbloemen:people through the inventory. So far, once we get to 100,000 or
William Vanderbloemen:so, we're going to be able to say you know what's really good.
William Vanderbloemen:In an engineer, you know, what you really don't want like one
William Vanderbloemen:of them is the innovative, if you're hiring a Chief Compliance
William Vanderbloemen:Officer or an accountant, you don't want him. I live in
William Vanderbloemen:Houston, we did innovative accounting, they called it
William Vanderbloemen:Enron, he didn't want that. One of the 12 that I think is the
William Vanderbloemen:most rare is self awareness, self awareness. In fact, of the
William Vanderbloemen:quarter million people that took the survey, like 86% of them
William Vanderbloemen:ranked themselves as above average and self awareness. Now,
William Vanderbloemen:think about that for a second 86% of people are not above
William Vanderbloemen:average, like that math doesn't work. The point is we are
William Vanderbloemen:testing people on whether they're self aware, and they
William Vanderbloemen:showed us in their answer that they're not. And where does that
William Vanderbloemen:show up? It shows up. If you take an inventory like this, if
William Vanderbloemen:you learn your Enneagram if you learn your disc, you can start
William Vanderbloemen:to learn where you'll flourish in business, like, you know, the
William Vanderbloemen:terrible question that people ask anybody. So tell me about
William Vanderbloemen:yourself, you know, no, it's horrible. How do you answer that
William Vanderbloemen:you give your life story. If you're equipped with some self
William Vanderbloemen:awareness, you can say, well, you know, interviewing for your
William Vanderbloemen:company is in hockey stick growth. And I know you're, you
William Vanderbloemen:know, asking me to join marketing, but I'm guessing
William Vanderbloemen:nearly every job description at your company right now has other
William Vanderbloemen:duties as necessary. You know, my top skills. I'm an innovator,
William Vanderbloemen:I don't sit still very well look back at my job at this company
William Vanderbloemen:where we had to change things to 10 times look at this right to
William Vanderbloemen:build from scratch with no knowledge at all just had to
William Vanderbloemen:learn it and go. It's like my career speed and leading up to
William Vanderbloemen:working with you because the way you're wired and what you want
William Vanderbloemen:me to do, is exactly what I'm good at. That is a good answer
William Vanderbloemen:to that question. You know, 30,000 interviews we also asked
William Vanderbloemen:a question out of the 30,000 How many people in their interview
William Vanderbloemen:told us that they got fired from a job really low? On my season
William Vanderbloemen:came to a close? Well, they did this to me or there were budget
William Vanderbloemen:cuts or I was made redundant or bubbled up but not I screwed up
William Vanderbloemen:and I got fired. And honestly, if I were the manager of the old
William Vanderbloemen:me, I would have fired me to. Here's what I've learned since
William Vanderbloemen:then, like that is just Not in our ability. So that's when if
William Vanderbloemen:you find some of this self aware, like, honestly, we don't
William Vanderbloemen:have much that Socrates taught because it was all verbal. He
William Vanderbloemen:didn't write anything down. But the one teaching that everybody
William Vanderbloemen:says, yeah, no, he did say that. He said, know yourself, that is
William Vanderbloemen:the height of wisdom.
Host:Well, I can't let you go without touching the super
Host:timely topic of AI. In short, William, do we need to be
Host:afraid?
William Vanderbloemen:Oh, man, you know, that's human nature.
William Vanderbloemen:But when in business, have we not seen a cycle of we invent
William Vanderbloemen:something new, it replaces jobs, we figure out new jobs. I mean,
William Vanderbloemen:industrial revolution, internet, you name it, there's something
William Vanderbloemen:that creates efficiency that removes some old jobs. And then
William Vanderbloemen:we figure out new jobs. What I do think, will be as
William Vanderbloemen:interesting, I was in a small panel discussion at a small
William Vanderbloemen:business owner thing, where people pitching their ideas kind
William Vanderbloemen:of a shark tank sort of thing. And one of the sessions was on
William Vanderbloemen:AI, it was funny, this, this session was titled, What should
William Vanderbloemen:we title this session, like, as a guy, you know, and one of the
William Vanderbloemen:three panel people was Google's Chief of Staff, and who's in
William Vanderbloemen:charge of their whole AI, it was me and like, 50 coders sitting
William Vanderbloemen:in there, and they're all asking all this, like the back end and
William Vanderbloemen:the furniture to do to you most will be speaking Greek. I didn't
William Vanderbloemen:understand a word who said, you know, it was like, Well, you
William Vanderbloemen:haven't said anything to me. What what question you that I'm
William Vanderbloemen:like, I have a high school senior, what should I tell them
William Vanderbloemen:not to major in? They wouldn't answer as bluntly as I want to.
William Vanderbloemen:But this I'll tell you what to major in liberal arts, the
William Vanderbloemen:ability for humans to interact with humans is going to be at a
William Vanderbloemen:premium in the new era. And that's where I think the soft
William Vanderbloemen:skills, it's really, you know, of all the searches we've done.
William Vanderbloemen:So many times, the winner of a job is the one who gets along
William Vanderbloemen:well with others. And if you do any majority of the 12 of these
William Vanderbloemen:traits, you're gonna find that it's about people being with
William Vanderbloemen:people, you know, should we be afraid there's some jobs that
William Vanderbloemen:you know, I would not want to be a second year accountant right
William Vanderbloemen:now, where you just pour, like that's going away. You know,
William Vanderbloemen:those coders in that room were scared to death, coding will
William Vanderbloemen:probably go away. But there are other jobs, nursing. Oh, my
William Vanderbloemen:goodness. I mean, that's for 9000 Different reasons, a career
William Vanderbloemen:path that's going to grow, consulting at a very high end
William Vanderbloemen:where you can't it's not just data, but like, how do I make
William Vanderbloemen:sense of that? I don't know if I'm afraid. I guess the people
William Vanderbloemen:that were living at the front end of the Renaissance were
William Vanderbloemen:probably afraid to but what a cool that would have been to
William Vanderbloemen:live, right?
Host:Where can people find the book, as well as the software
Host:tool you mentioned?
William Vanderbloemen:Go to the unicorn book.com has got
William Vanderbloemen:everything in one place.
Host:William, thank you for taking the time to rejoin us
Host:today. And let's not make it another five years before the
Host:next.
William Vanderbloemen:That's right. And let's certainly not
William Vanderbloemen:have another pandemic