So I'm Ayse uh, Ayse Birsel, and I was born in Turkey in
Speaker:Isme and I grew up there.
Speaker:So hello Paba and if there any other Turks.
Speaker:And I grew up in a family of lawyers and I was set to become a lawyer.
Speaker:Then I thought, well, I love to draw, so maybe I should do something more artistic.
Speaker:And I was gonna become an architect.
Speaker:But then a family friend came to t and talked to me about industrial
Speaker:design, and I had never heard those two words together before.
Speaker:And I thought, yeah, that's interesting.
Speaker:And the way he talked about it, I love tea, right?
Speaker:Here we go.
Speaker:And he said, you see how the edge of this cup is curved?
Speaker:It's so that it can fit our, our lips better.
Speaker:And it has a handle so you can hold hot liquid in your
Speaker:hands without burning yourself.
Speaker:And then it has a saucer so that if you spill your tea, you want ruin your,
Speaker:your mother's beautiful tablecloth.
Speaker:And in that moment, I fell in love with this, the human scale of, of design.
Speaker:And I thought that's what I want to do.
Speaker:And that's what I've been doing.
Speaker:And I've designed everything from office systems to concept cars,
Speaker:to potato peelers, to toilets.
Speaker:And in fact, I was known as the queen of toilets, uh, for a while,
Speaker:which I took as a great compliment.
Speaker:Because, I mean, who gets to design toilets, right?
Speaker:It's a, it's a privilege.
Speaker:Most of you might have used or sat in something that I've
Speaker:designed without knowing it.
Speaker:So then, um, at one point I took all of this and I started thinking
Speaker:to myself, well, how do I design?
Speaker:Like what goes on in my head?
Speaker:And I worked on kind of externalizing that for a year and I sketched and
Speaker:thought about how I design in my process.
Speaker:And from that, uh, developed deconstruction, reconstruction.
Speaker:And I would show it to my friends.
Speaker:I'd like, okay, this is how I design.
Speaker:And they'd be like, wow, it's so complicated, you know,
Speaker:we don't understand you.
Speaker:So then I had to like simplify it and simplify it until it became
Speaker:something that was like the simplicity on the other side of complexity.
Speaker:And then once I had that, I, I've always thought that our lives.
Speaker:Like our life is our biggest project.
Speaker:And I thought, well now I have a design process, why don't I apply it to my
Speaker:life and see if life is truly a design project or that if my, my process works.
Speaker:And so that's what I did.
Speaker:And from that developed, uh, design the life you love.
Speaker:And the interesting thing about that was like, you saw how long it took me to
Speaker:explain what industrial design is, right?
Speaker:It usually takes me like five to 10 minutes for people
Speaker:to understand what we do.
Speaker:But then if I tell someone, Hey, I teach people how to design their lives, they
Speaker:go immediately, oh, I wanna try that.
Speaker:I wanna design my life.
Speaker:So it's kind of like something so natural for us.
Speaker:It's, um, it requires no explanation.
Speaker:So then people start coming to design the life you love.
Speaker:And then, you know, and it became a book,
Speaker:There's quite a few things I wanted to just explore with you there.
Speaker:There's the, immediately there's the book writing process and what that meant
Speaker:for you and for people who, you know, have ideas and they want to get them out
Speaker:there and communicate them, what that really takes and your experience of it.
Speaker:There's this idea of, okay, people really attracted to the idea of designing
Speaker:their own lives and what's behind that.
Speaker:So be curious around that.
Speaker:Uh, but then to begin with, maybe there isn't something here, but I,
Speaker:I wanna, I'd like to just check.
Speaker:You said you felt a need to understand how you design, essentially.
Speaker:I was thinking essentially dis process of deconstructing your process.
Speaker:Which, which is called deconstruction reconstruction.
Speaker:So thank you.
Speaker:Awesome.
Speaker:It's all very, it's all very meta.
Speaker:Very meta.
Speaker:Exactly.
Speaker:Uh, so was there a But you know, I, I don't know, maybe did you just
Speaker:wake up say, oh, I really should do this, or was there something that
Speaker:actually this, was there a need?
Speaker:What was the thing that.
Speaker:Triggered you to actually start that even.
Speaker:That's such a good question, Carlos.
Speaker:It, yeah.
Speaker:Uh, well, I woke up one day and realized that, um, it was 2008 and all our clients
Speaker:had taken their work in-house because of the, uh, economic downturn in the states.
Speaker:And I hadn't seen this coming.
Speaker:We were, it was, I was partners and I still am, but you know, with bbs
Speaker:sec, my, um, husband and partner who's an automobile designer, um,
Speaker:we had three young kids, uh, my stepson and our two daughters.
Speaker:And the economy turned, and with it all our clients took their work in-house.
Speaker:And I was like, what just happened?
Speaker:You know, we were so successful and we were working with like some of
Speaker:the top brands, um, in the states.
Speaker:And it of course made so much sense for them.
Speaker:Like, I totally understand it.
Speaker:We were on the outside and they, they were cutting budgets.
Speaker:But long story short, I thought, um, I'll, you know, it's okay.
Speaker:I'll go find a job, job.
Speaker:So I went to see headhunters.
Speaker:And then the headhunters were like, Ayse, you know, you're not
Speaker:employable because you, you've never worked in an office before.
Speaker:And it's true.
Speaker:I've always had my own studio.
Speaker:And I was like, but I design office systems.
Speaker:They're like, well, that doesn't count.
Speaker:So anyways, um, I found, Myself with a lot of time in my hands, and I really
Speaker:felt, um, pressured because, you know, when you don't have kids, it's okay.
Speaker:You, you can manage, manage by, right?
Speaker:But when you have kids and you have to put bread on the table, it's a lot of stress.
Speaker:So this friend of mine, Leah Kaplan, who's one of my oldest friends and
Speaker:collaborator, she said to me, look, Ayse, you have all this time in your hands.
Speaker:Why don't you use this time to think about how you think
Speaker:because you think differently.
Speaker:And that was kind of the, they click for me, where I thought, oh, one person
Speaker:still believes that I think differently and I have something to offer.
Speaker:And, um, I read recently that, uh, all you need is one person to believe in you.
Speaker:Mm.
Speaker:Uh, but that person can't be your mom.
Speaker:So, so Leah was that one person for me, and I thought, okay.
Speaker:So then I started like that, that's what got me started and I started
Speaker:literally like mapping out my brain in sketching how I think,
Speaker:it's very of that, um, the uh, YouTube video of the guy on the side of the hill.
Speaker:You've probably seen that the festival.
Speaker:He starts dancing.
Speaker:He's a bit of a crazy guy.
Speaker:I dunno if he's on something.
Speaker:And then I think Derek Sivers did a Ted talk about it, but then the
Speaker:next guy who copies him as a joke is the kind of the ally almost.
Speaker:And then off that, back of that whole movement starts.
Speaker:So yeah, she was your
Speaker:And everybody's dancing, right?
Speaker:Yeah, exactly.
Speaker:So everybody deconstruct your process and then reconstructed, of course, you know,
Speaker:So there's a, an element of circumstance, like you said.
Speaker:2008 crisis.
Speaker:All right.
Speaker:Needing to do something.
Speaker:I loved what the, the way you call it, I need to get a job, job,
Speaker:Not pretend job
Speaker:As if I, I haven't been working for the past however long, and now I have to work.
Speaker:And so I, I just wanna look into that as well because this is something I think
Speaker:people in our community be interested in.
Speaker:Cuz there is this element of like, work is hard and there's the job,
Speaker:job and then, well, what is it?
Speaker:What, how would you describe it in terms of the contrast between what you were
Speaker:doing before and then having to get a job?
Speaker:Job?
Speaker:You know, when you're your own boss, as I think many of you here are, there,
Speaker:there is a sense of freedom that you get to decide what you want to work on, when
Speaker:you want to work on it, how you want to work on it, who you wanna work with.
Speaker:And that freedom is worth quite a bit for us, uh, and balances out
Speaker:all the, um, uncertainties, right?
Speaker:And the difficulties and the challenges and the hard work, and kind of that
Speaker:sense of taking initiative of your life.
Speaker:And my sense of, well, I don't know what the job job is like because I still
Speaker:haven't landed one, but, uh, I think the idea is that, you know, you have a boss,
Speaker:somebody else makes certain decisions for you, and that work is regulated.
Speaker:And of course, like covid changed a lot of this and I think gave many people
Speaker:a taste of being their own boss, even when they're employed by someone else.
Speaker:This is the important aspect of this, I think I wanted to pick up on which
Speaker:I, because I believe a lot of people who are, who follow our work, who are
Speaker:interested in what we do are free spirits or caged potentially free spirits as well.
Speaker:Because you talked about this idea of autonomy and freedom and um, choice.
Speaker:And it kind of leads me onto the next bit of the question was around
Speaker:why people are so interested in this idea of designing their life.
Speaker:I've got this analogy of like this whole life being a race kind of thing.
Speaker:And what happens is like, at the beginning, you've seen everyone at
Speaker:this starting line and you dunno why they're at this starting line.
Speaker:So you just join them and then next thing you know, you're running this
Speaker:race and you're getting tired and you're getting slowly burnt out.
Speaker:And you think, why am I doing this?
Speaker:Why am I running with all these people?
Speaker:And they're like, well, what else?
Speaker:What else do I do?
Speaker:And so this is for me this idea of like, well, what, how do I choose?
Speaker:And if I'm gonna choose something, what could it be?
Speaker:Which means it's a design problem.
Speaker:Yes.
Speaker:It, it's just like you explained it.
Speaker:I love that explanation.
Speaker:And it's, um, I think just like you said, there are moments in our life where
Speaker:we stop and think, hold on one second.
Speaker:Why?
Speaker:Why was I doing this?
Speaker:And for different people, it happens in different moments.
Speaker:Uh, for some people it happens as, you know, early on as they come out
Speaker:of school and they have a great sense of self awareness and they want to
Speaker:kind of take charge of their life.
Speaker:But like you said, for most people, life happens to us versus you defining
Speaker:and designing and imagining that life.
Speaker:But for almost everyone, there's a time where you suddenly go, hold on one second.
Speaker:Like, what's my purpose?
Speaker:Why am I here?
Speaker:What's the, like this quest for meaning?
Speaker:And that's a great moment to think about designing your life.
Speaker:I think that's why people connect with the idea.
Speaker:And then there the, when you dig a little deeper, you know, like
Speaker:the principles of design that I talk about is about optimism.
Speaker:You know, no matter how hard the problem that we're going to
Speaker:come up with a better solution.
Speaker:Or empathy, empathy for other people, but also empathy for yourself.
Speaker:Collaboration, you know, asking for help and giving help and
Speaker:building on each other's ideas.
Speaker:And, and then open mind knowing that, you know, sometimes often the, the ideas
Speaker:come from like the worst places, right?
Speaker:Like, I mean, the economy crashed and then that's what led me to this awakening.
Speaker:So it, um, those are the kinds of things, or seeing the big
Speaker:pictures so you can connect the dots in new and different ways.
Speaker:Those are like the principles of design and which allows people to
Speaker:think about their life, something very personal, very serious, uh, but to
Speaker:think about it, um, in a safe space.
Speaker:Because creativity does create a safe space and gives you the
Speaker:freedom to play with ideas.
Speaker:And one of the things like we started our conversation with, what's your emotion?
Speaker:The emotion of design is playful.
Speaker:Uh, because when we're playing, we're like kids.
Speaker:We're not afraid of making mistakes.
Speaker:And that is essential because the, the more challenging the problem,
Speaker:the more playfulness you need.
Speaker:Mm-hmm.
Speaker:Of like, what if I did this?
Speaker:What if I did that?
Speaker:You know, and but this plus this makes that, and then this plus that
Speaker:makes this, well that's a good idea.
Speaker:Hmm.
Speaker:So I think that's what makes the process work.
Speaker:And then if I may add one more thing is like, that simplicity I talked about
Speaker:in the beginning is essential because my goal was to make this accessible to
Speaker:everyone, not just designers, really to anyone who's interested from ages
Speaker:like 10 all the way to a hundred.
Speaker:And I have worked with kids who are 13 and people who are 90 plus.
Speaker:And the process works.
Speaker:And it's transformative.
Speaker:It's one of our core values.
Speaker:You know, me and Carlos have known each other for 40 years,
Speaker:went to school together.
Speaker:And it was kind of awkward trying to work out what our company values were
Speaker:when we've been friends for so long.
Speaker:But play was one of the things that, that actually came up when we did that
Speaker:exercise probably 15 years ago now.
Speaker:Because I think we had both experienced work and business being
Speaker:the opposite actually, that a lot of the work environments we'd been in.
Speaker:And actually some of the creative, um, companies I've been in on the
Speaker:outside had the feeling of play, but on the inside didn't feel that way.
Speaker:And again, you can have a overbearing boss or you can have
Speaker:a project you don't believe in.
Speaker:There's so many reasons why I think it's hard to live those values.
Speaker:But yeah, I think for us, that's always been at the heart of all of our work,
Speaker:whether it's Summercamp or the programs we run or anything we do, we try and
Speaker:bring that element of play to it.
Speaker:And like you said, particularly around the idea that some of the conversations
Speaker:and topics that get brought up are very, um, important to people.
Speaker:So in some ways you don't wanna make it seem frivolous, but trying
Speaker:to lighten that load is important.
Speaker:Otherwise, you can just spin out and go around in circles, we found.
Speaker:So, yeah, I totally, uh, resonate with that idea.
Speaker:I feel like our ideas are so aligned.
Speaker:You talk about happy, I mean the, the who, who has the word happy
Speaker:in their, um, business, right?
Speaker:Mm-hmm.
Speaker:And then for me, who has the word love?
Speaker:But the, the, this, I think we're all communicating that all of this is
Speaker:for a purpose, and that purpose is to bring joy to people's lives, you know?
Speaker:Well, the, the way I, I connect these, and I think this is, we,
Speaker:you mentioned this in the past.
Speaker:So there's, when I think about the love, there's the design, the life you love, i
Speaker:the word optimism, again, springs to mind is something that excites you, something
Speaker:that's pulling you towards the future.
Speaker:You know, something that's driving you towards a place rather than running away
Speaker:from somewhere, you are going to somewhere that, that, that you, you want to go to.
Speaker:And then there's the aspect of like, there's different ways
Speaker:nec potentially to get there.
Speaker:Um, and that's the creative aspect of it.
Speaker:And for me, having the word play is not only just the feeling of
Speaker:joy, maybe in the process, but also the expansiveness and openness of
Speaker:all the different possibilities.
Speaker:There's so many different ways we can do that.
Speaker:So let's, let's play with them.
Speaker:Let's try all the different things and see, like you were saying before,
Speaker:some dots might connect and suddenly something this, ah, this is what we
Speaker:could do, this is what we could create.
Speaker:And this is in all within service of something.
Speaker:And that's the other aspect I think that's coming out.
Speaker:This is idea of meaning.
Speaker:Anya mentioned something about, you know, this attraction to this idea of
Speaker:designing the life you love may be coming from this lack of agency in our lives.
Speaker:Mm-hmm.
Speaker:And so how do I then find more agency?
Speaker:So what does that mean in terms of what kind of life does that, that,
Speaker:um, have to be, but ultimately there's a lack of meaning without agency.
Speaker:Totally, and I, I think, um, when I was reading Anya's question or um,
Speaker:statement I was thinking, for me the first step is giving yourself permission.
Speaker:And that's not that easy, but giving yourself permission to design your
Speaker:life or to have that kind of agency.
Speaker:And I think, um, it's with the understanding that, um, agency doesn't
Speaker:mean that you can do anything you want.
Speaker:I don't think we get the, uh, the liberty that no one gets, that it's
Speaker:just, uh, being intentional and like you said, like thinking about
Speaker:what, what's meaningful for me?
Speaker:What, what are my values?
Speaker:How do I bring them to life?
Speaker:And that, to me, this is like a.
Speaker:Uh, lifelong journey.
Speaker:I, I've been talking about design the life you love for, I think,
Speaker:um, 15 years now and doing it.
Speaker:And just the other day I was working with my coach and I said,
Speaker:I think I need to design my life.
Speaker:And then we started laughing, you know, and I said, you know,
Speaker:I've written a book about that.
Speaker:But it was as if suddenly I was hearing myself for the first time.
Speaker:And it had to do with the fact that of course, the kids have grown up
Speaker:and now, like a new page is opening and, and I need to design my life.
Speaker:And then, and that's exactly what I'm doing now.
Speaker:But it's, uh, so to say like, I think, all these things we are
Speaker:talking about agency or finding meaning they don't happen overnight.
Speaker:I don't think it's, it's, uh,
Speaker:It's a, a renewal process.
Speaker:It feels like.
Speaker:You know, different phases of your life.
Speaker:It's not like you're do it once and you're done.
Speaker:It's uh, it's an ongoing evolution of your, as kids get older or work changes
Speaker:or life changes, the world changes.
Speaker:Yeah, exactly.
Speaker:I think actually it was the bit about agency.
Speaker:It's like, yes.
Speaker:Doesn't mean you can do anything you want.
Speaker:And I was gonna say, actually it does, but also it means you
Speaker:are responsible for what you do.
Speaker:Mm-hmm.
Speaker:It's like when you are given full autonomy and full agency and if you want it, cause
Speaker:I I, and I'm relating it back to when we used to run an agency and an agency,
Speaker:giving people agency within their agency.
Speaker:Exactly, but yeah, no, but there was this element of like, but there's, that
Speaker:meant they also had responsibility or they felt responsibility, because any
Speaker:choice they made was down to them.
Speaker:And so without that sense of responsibility, agency can
Speaker:be very destructive, I think.
Speaker:This is what I'm, I'm coming up with.
Speaker:So part of this I think I wanted to communicate is we are very
Speaker:much advocates for do whatever you want, but understand there may be
Speaker:consequences and repercussions.
Speaker:And, uh, you talked about before, empathy.
Speaker:There's empathy for ourselves, but then there's empathy for others.
Speaker:So, so we could, you know, do whatever we want in terms of our businesses, but
Speaker:actually are we able to take ownership of what that also means for other people?
Speaker:Which then also then Connects to this idea of having a coach
Speaker:in, which ties nicely to the idea of collaboration, right?
Speaker:So I started working with my coach, um, Jean Easy.
Speaker:Uh, Jean Easy.
Speaker:I always say Jean Easy because he makes things easy for me.
Speaker:Sorry for that.
Speaker:Jean Early.
Speaker:a designer, you keep branding, you know, can't stop.
Speaker:Yeah.
Speaker:But it's, um, like I felt that I needed somebody that I could collaborate
Speaker:with and just like in other project, if this is a project, and it is, I
Speaker:needed the wisdom and the expertise of somebody other than myself.
Speaker:And to have that back and forth and found it incredibly, um, helpful.
Speaker:Because, well, thank you for, uh, saying like, I know I know what I'm talking
Speaker:about, uh, but sometimes you don't know how to listen to yourself, right?
Speaker:Mm-hmm.
Speaker:Uh, so I'm also part of, um, a 100 Coaches, which is a community that
Speaker:Marshall Goldsmith, um, started.
Speaker:And so I'll do a little, uh, detour, but Marshall Goldsmith is known as the
Speaker:world's number one leadership coach.
Speaker:And I am, for full disclosure, I am Marshall's coach.
Speaker:So, and he's my mentor, so it's kind of like.
Speaker:But um, so I met Marshall when he was coaching a CEO that I was working
Speaker:with, and then we became friends.
Speaker:And then when my book came out, um, he said, I say to promote your book.
Speaker:Why don't you do a session and I'll invite my friends.
Speaker:And then he showed up with 70 of his friends.
Speaker:And yeah, Mar Marshall, I mean, when he shows up every,
Speaker:everybody wants to be there.
Speaker:So, uh, we had like our biggest session at the time.
Speaker:And then, um, in the moment he, he himself did the process and I ask people
Speaker:who their heroes are to inspire them.
Speaker:And then, um, so Marshall said, my heroes are my teachers, people who,
Speaker:who've taught me everything I know.
Speaker:And then I said, so what are you going to do to be more like your heroes?
Speaker:And then he had this big aha where he realized I need to teach
Speaker:everything I know to others for free.
Speaker:And from that, uh, he started the movement and he invited, uh, he put a, a message
Speaker:on LinkedIn, a video, and he said, anybody who wants to learn how I think,
Speaker:I'm inviting 15 people to learn from me.
Speaker:And then 17,000 people replied.
Speaker:Wow.
Speaker:So then, you know, he started 100 Coaches and I call myself member number one, and
Speaker:Marshall always gives me credit because he says, this happened at your session.
Speaker:So I'm very familiar with coaching and surrounded with amazing coaching friends.
Speaker:And I think that, We can all use a coach one to one time for or another.
Speaker:The thing that really stuck with me is like, we sometimes find
Speaker:it hard to listen to ourselves.
Speaker:Yeah.
Speaker:I think that would resonate with a lot of people.
Speaker:And on the topic of collaboration, the other thing is like, sometimes
Speaker:we listen to ourselves in the wrong way, in the sense that, you
Speaker:know, we work with a lot of people.
Speaker:We're trying to help them create, and they have these things they
Speaker:want to create and sometimes they've created things and they're just
Speaker:not sharing them with the world.
Speaker:Or they're creating things and they've got very myopic view about how it should be.
Speaker:And there's something here around, whether it's with a coach, with other people,
Speaker:just having a process of co collaboration, co-creation, you call it, and you, we
Speaker:talked previously about co-design, how valuable that can be in terms of really
Speaker:amplifying the, the beauty, the impact, the simplicity even of whatever it is
Speaker:you wanna birth or, or offer to people.
Speaker:And so I maybe what I'd like to hear and just get your take on, for anyone
Speaker:out there who's scared of sharing anything that they've ever made
Speaker:mm-hmm.
Speaker:Not to the extent that they wouldn't even share the, to the world.
Speaker:They made something, they think they want to give it to everyone,
Speaker:you know, to actually offer it as a product or a service, but they,
Speaker:they've kept it so tightly that there, it isn't even out there.
Speaker:And, and that's, there's something around, uh, maybe why it would be so
Speaker:beneficial for them in your perspective to start sharing and, and co-creating or
Speaker:letting go a bit, let's put it that way.
Speaker:That's a great question.
Speaker:And, um, there are two pieces of benefit in my mind.
Speaker:One is when you make something public, It makes it real and it makes it real
Speaker:and it's harder to walk away from.
Speaker:When you have an idea but you don't share it, I would just
Speaker:wanna ask, is it quite real?
Speaker:because once it's public, and it could be public, that, um, you share it
Speaker:with your intimate circle, you share it with your friends, and then the
Speaker:bigger circle, you share it with your community and then you know, you share
Speaker:it on LinkedIn like, uh, Marshall did.
Speaker:And then that's when you realize like, if Marshall had had this idea and kept
Speaker:it to himself, nothing would've happened.
Speaker:Once he put it on LinkedIn, he hid on it.
Speaker:It was like an experiment, right?
Speaker:We experiment and we have, I think to somebody who would keep their ideas
Speaker:kind of close to them, I would say we have so many ideas, and you have to put
Speaker:them out there and see which one sticks.
Speaker:Like, I didn't know this idea was going to stick, right?
Speaker:I started as an experiment and then people responded to it.
Speaker:If this didn't, this didn't work, I would've found some something else.
Speaker:And you would've found something else, right?
Speaker:So that's one piece of it.
Speaker:The other piece that I wanted to come back to collaboration, because we use the
Speaker:word collaboration, but with, um, recently I did, uh, long study into, um, aging.
Speaker:And what I realized is collaboration is actually simply.
Speaker:Asking people for help and giving people help.
Speaker:And once you start to do that, that does two things.
Speaker:One is it builds trust, but two, it creates friendships.
Speaker:Mm.
Speaker:Trust is essential to friendships.
Speaker:Collaboration builds trust, leads to friendships.
Speaker:And this is what the three of us are doing here right now.
Speaker:Actually, maybe to everyone listening, it seems like we're doing a, a fire
Speaker:chat, fireside chat, but we're actually building our friendship because if
Speaker:this conversation, like an hour ago we, we didn't have this conversation.
Speaker:Now we're collaborating.
Speaker:We're having this conversation.
Speaker:This conversation is gonna lead to other conversations and other
Speaker:collaborations, and it gives us opportunities to hang out together.
Speaker:Hmm.
Speaker:And this is, I think, so important, um, that I wanna tell everyone here.
Speaker:Uh, work, work with your friends and become friends with people you work with.
Speaker:To me, that's one of the essential pieces of finding meaning in li in life.
Speaker:And it's fun.
Speaker:Come on, you know.
Speaker:I was really curious that you, you say that in terms of friendship and this
Speaker:idea of work as, as someone, actually Frances shared the podcast with me
Speaker:recently from the Squiggly Career people about how to find friendship at work.
Speaker:But there's, there's this real challenge.
Speaker:I think some people find it difficult to marry this idea of friendship and work.
Speaker:And there's, and there's, you know, my hunch is there's something around
Speaker:the idea of the emotional aspect of how we turn up at work and how we're
Speaker:supposed to be professional and how we're supposed to be able to, you know.
Speaker:There's something, there's a safety in a process.
Speaker:Cause you don't have to think, you don't have to negotiate or you don't
Speaker:have to deal with conflict so much.
Speaker:It's like, it's either a computer says yes or computer says no.
Speaker:And so boom, if I'm in a, in a business with a culture's, like
Speaker:very much, all right, you do this, you do that, and we'll be fine.
Speaker:As opposed to when you're working with people that you enjoy working with
Speaker:and there's, you know, start having an emotional connection and you start talking
Speaker:at different levels, there's a experience there that I think adds to the work.
Speaker:But then there's also, you know, you have to be comfortable with maybe
Speaker:a bit of conflict and other, other emotions that come into, a relationship.
Speaker:So I'm, I think what I'm trying to get at there is like, I think when you talk
Speaker:about friendship, I think it's being open, opening ourselves up to all of
Speaker:the person that we are working with, not just the transactional side of like, oh,
Speaker:you've got that skill, you've got that thing you can offer, I've got, you know.
Speaker:There's a piece of something that I've been practicing and trying to
Speaker:learn is to have unconditional love.
Speaker:And how, how do you do that?
Speaker:How do you do that across the board, you know?
Speaker:Mm-hmm.
Speaker:And to be able to see other people with empathy.
Speaker:And, you know, often, what bugs us about other people are the
Speaker:same things that we have, right?
Speaker:Mm-hmm.
Speaker:So, I mean, all these things tie together, right?
Speaker:When we have empathy for ourselves and other people, and we can be forgiving and
Speaker:unconditional, it's not just about them, it's also about us and loving ourselves.
Speaker:So it, and then this is the other thing that I learned from this,
Speaker:uh, design research we did about aging is that as we age, we learn to
Speaker:love ourselves and self-acceptance.
Speaker:And so I feel like, I mean, these are things that I couldn't
Speaker:have talked about, even thought about 10 years ago, 20 years ago.
Speaker:But now it's, um, both my research and my, uh, where I'm at with
Speaker:my own life or coming together.
Speaker:Um, and my whole thing is, okay, well I didn't know how to think about these 20
Speaker:years ago, but I wish I did, you know?
Speaker:Mm-hmm.
Speaker:I wish I knew.
Speaker:I knew how to love myself more when I was younger.
Speaker:There's something around harvesting and capturing.
Speaker:Well, this, communicating what you found with the research.
Speaker:Yeah.
Speaker:To help others think about this long life.
Speaker:You know, This is what I love about how projects, like, we're very lucky
Speaker:because I think we're all here working on projects and not everybody works on
Speaker:projects or think, thinks in projects.
Speaker:But what I love about projects is they, they're a journey.
Speaker:They take you places.
Speaker:So my, my project, like being a designer, it's natural for me to
Speaker:think in project terms, right?
Speaker:Um, and to.
Speaker:Kind of go into this unknown of like the ambiguity of like, I don't
Speaker:know how this is gonna turn out.
Speaker:So design the Life You Love taught me one thing, and that is everybody
Speaker:is extraordinarily creative.
Speaker:And, um, I was at the design conference on, uh, Monday and Tuesday and somebody
Speaker:said, we're all designers until school kind of kicks it out of us.
Speaker:And I thought, I know exactly what you mean.
Speaker:So anyways, what I found is if I can share my process and tools with
Speaker:people, you know, because I need my process to be creative, right?
Speaker:Then they are extraordinarily creative.
Speaker:They just need, a little bit of guidance of like, how do you think creatively?
Speaker:Anyways, once I realized that people can transform their lives through design,
Speaker:pure design, it made me realize, they can think creatively about any subset of their
Speaker:lives and we can co-design with this.
Speaker:And so then we went to our clients like GE and said Why don't we design
Speaker:co-design laundry with people?
Speaker:Why don't we?
Speaker:And then we went to, um, Toyota, and then we said, why don't we actually, they
Speaker:asked us like co-design luxury vehicles together, adventure with millennials
Speaker:together, and then excellence with Harvard Business Review, And then, you name it.
Speaker:And we ended up doing these co-design, um, studies, which were incredibly exciting,
Speaker:and rich in how, like understanding how your end users think to build
Speaker:empathy with them, and then for them to trust you through that collaboration
Speaker:that I was just talking about.
Speaker:So then, we became together with my team, really interested in the
Speaker:aging space because we had aging parents and we realized there's
Speaker:not much out there for them.
Speaker:So I, um, talked at Amazon one time and then I told, as I was leaving, I told
Speaker:my host, if you ever work on aging, my team and I, we wanna work on aging.
Speaker:And they said, we need you right now, which never happens, right?
Speaker:And that was our first project.
Speaker:We, um, co-designed aging with people who are 65 plus with Amazon.
Speaker:And then through our work with Amazon, we got connected with the Scan Foundation,
Speaker:which is the probably the most important nonprofit in the states around aging
Speaker:policy for, um, for the government.
Speaker:And here's the what I wanted to come to, together we created this yearlong
Speaker:research, co co-designing with people who are 65 and older their lives.
Speaker:And that changed everything.
Speaker:Um, because most aging research is very reductionist.
Speaker:It says, you know, you age and something breaks down, whether it's your family
Speaker:structure, financial structure, work structure, social structure.
Speaker:But when you co-design with older people, By the way, none of them
Speaker:thought it was too late to design their lives, even when they were 90.
Speaker:We realized that they have a growth mindset and none of them
Speaker:see their lives as shrinking.
Speaker:Of course, they have challenges and you know, these challenges happen at different
Speaker:times, but that they're all about this expansions viewpoint of like, what's next?
Speaker:And anyways, that changed our perspective.
Speaker:And I learned all these lessons, and then realized, when we finished the
Speaker:research, I was like, what do I do now?
Speaker:This is such an incredible message and I just want to, what, what is the message?
Speaker:The message is we have another 20 to 30 years longer to live.
Speaker:We didn't have this time before, like our grandparents and great grandparents
Speaker:didn't have this time before.
Speaker:And this is so exciting.
Speaker:This to me, it's like the, the invention of, uh, moving
Speaker:pictures or like automobiles.
Speaker:And as, um, designers and creatives and entrepreneurs we're at the cusp
Speaker:of this moment where nothing has been designed for this era because
Speaker:this era didn't exist before.
Speaker:And I thought, I wanna tell, like, I wanna shout this from the rooftops,
Speaker:and get people to understand, do you realize how thrilling this is?
Speaker:And, um, and furthermore how amazing these older people are.
Speaker:And so all those, the lessons I learned from them that I thought,
Speaker:I wish I knew this when I was younger, went into this new book.
Speaker:Well, we have the link for anyone who wants to pre-order.
Speaker:Um, and please, um, well check out the link.
Speaker:One thing I would pick up on, just that you demonstrating that idea of
Speaker:how to collaborate you saying, you know, you asking for help to Amazon
Speaker:at that moment led you on this path.
Speaker:So a very simple ask, it sounded like opened the door to this coming to life,
Speaker:which again is a great example of, yeah, you showed a bit of a vulnerability
Speaker:there by asking that question.
Speaker:Um, but the other aspect for me is more just.
Speaker:It feels like, and I think we talked about this when we first spoke.
Speaker:I, I'd only recently finished the a Hundred Year Life book, which again,
Speaker:touches on similar ideas around this, um, opportunity that, that we have
Speaker:to make the most of this new phase.
Speaker:And so for me it feels like almost a changing the
Speaker:narrative around aging really.
Speaker:It feels like a bigger mission for this project.
Speaker:Is that right for you?
Speaker:Because that feels to me like at the cusp of this is it's not just about teaching
Speaker:people how to make the most of the time they got, but actually to tell stories of
Speaker:it's not as bad as society's almost told us it is because it seems to be a lot
Speaker:of negativity around getting old, right?
Speaker:And me and Carlos are hitting 50 next year and already, uh,
Speaker:feeling a bit funny about that.
Speaker:So, um, yeah, it's nice to have stories of hope and optimism.
Speaker:absolutely.
Speaker:And, you know, I'm amazed at this reductionist point of view.
Speaker:You know, I come from Turkey and I live in New York, and it's this, like
Speaker:these two opposing cultures, right?
Speaker:The, uh, Eastern cultures, and Carlos, you and I talked a little bit about this
Speaker:of like, I come from a culture where you respect your elders and value them.
Speaker:And to this day, my best advisors are like my 80 year old aunts and
Speaker:uncles, because I can't figure it out.
Speaker:I, you know, and I'll, you know, they'll help me.
Speaker:And then the, the youth culture in the states where the young are revered and,
Speaker:and my sense is actually we're more alike than we think we are, and it's
Speaker:not an either or situation, it's both.
Speaker:You know, we, we need all of those things working together, and we have
Speaker:so much to learn from each other.
Speaker:Well, I'd like to pick up on that one because I think we
Speaker:are in a very unique time.
Speaker:Well, actually that's an oxy, we're always in a unique time.
Speaker:There's no, no time is the same as the other time.
Speaker:This is more unique.
Speaker:This is more unique.
Speaker:But the, I think the thing well, uh, the way I'll ground this, yeah.
Speaker:Like Laurence said, I'm gonna be 50 next year.
Speaker:I don't feel any different to how I was when I was 30 and.
Speaker:I could even arguably say when I was 25, 20.
Speaker:Like the, the things I like doing, the energy I have for life has not changed.
Speaker:And so I can remember a few years back at Summercamp sort of like giving a
Speaker:bit of a welcome talk and thinking, saying something along the lines,
Speaker:I'll see you all here when we're 80.
Speaker:And this whole idea that actually rather than, oh, as I get older,
Speaker:I have to get more serious.
Speaker:And you know, there's something about the, the world narrowing down as I get
Speaker:older is like, I love this idea that how, cause how do more opportunities
Speaker:turn up for us as we get older?
Speaker:How can we look at the future of our older selves in a much more optimistic
Speaker:way of, of all of the adventures that are still to come, as opposed to, alright,
Speaker:I have to get everything done now.
Speaker:Even just like how that affects our energy.
Speaker:Cause one of the things I, I believe that I've taken from my life, and
Speaker:we talk about it a bit without the happy start, is the slow stupid
Speaker:route of just not rushing anywhere.
Speaker:Right.
Speaker:But just pacing ourselves through life.
Speaker:Whereas we haven't got a massive business.
Speaker:No, yes, we're not millionaires.
Speaker:But at the same time, you know, in it for the long game in terms of I wanna still
Speaker:be around doing similar things when I'm 60, maybe when I'm 70, slightly less when
Speaker:I'm 80, but still open up to the world.
Speaker:I'd love to see myself sat at a fire pit at the age of 80, talking to some 30
Speaker:year olds, 20 year olds at summer camp.
Speaker:About what it is like to to live a life.
Speaker:And you'll have hair, hair down by your ankles and you'd be
Speaker:wearing a sort of gurus robe or
Speaker:toga.
Speaker:No, I'd be, I'd be in beach shorts and a vest and like.
Speaker:Laughing all the time.
Speaker:Laughing, exactly.
Speaker:There we go.
Speaker:Exactly.
Speaker:If that, if that, if we can have that, not have this ageist thing of like,
Speaker:oh, you can't be a kid when you're 50?
Speaker:It's like, yes.
Speaker:Why can't we, why can't we play, have a attitude of excitement and
Speaker:play no matter what age you are?
Speaker:Our research showed us that the thrill is not gone.
Speaker:It's very much on, so we have some things to look forward to.
Speaker:Yeah.
Speaker:That's the t-shirt, right?
Speaker:Um, Pauline had a couple of questions.
Speaker:I know we've got two minutes just to maybe answer one of those.
Speaker:She's a product designer looking to transition to work for herself
Speaker:and create her own products rather than work just for clients.
Speaker:And mm-hmm.
Speaker:I think she, her question was just around you starting Design the Life You
Speaker:Love during a recession, any advice for anyone who's looking to build their own
Speaker:brand or products in the next year at the moment of, you know, it's a challenging
Speaker:time, right, for a lot of people.
Speaker:That's a great question.
Speaker:f first of all, I think challenging moments are disruptive.
Speaker:And so they're actually great moments for change, because if
Speaker:things are going super well, why would you wanna change them, right?
Speaker:Like, if the economy didn't hit, why would I like change what was working?
Speaker:And then similarly, like Covid hit, and.
Speaker:I started doing these weekly virtual teas, which are at 5:00 PM New York time.
Speaker:So for you it's a little bit, it's like your 10:00 PM.
Speaker:So for any late birds, you're invited to my, um, virtual teas.
Speaker:So I would say the timing, challenging times are good times for change.
Speaker:And the way I would do it is if possible, not to completely drop one thing and
Speaker:start another, but to have to create kind of like a transition or a runway.
Speaker:So for example, I started doing Design the Life You Love, but I continued my
Speaker:studio, and figured out how got creative with using my time, so I could do both,
Speaker:which you know, it's not easy to do.
Speaker:But, uh, you'll hear a lot of people talk about, like authors talk about,
Speaker:they, they write their books early in the morning and then they go do
Speaker:something else to earn their bread.
Speaker:Mm-hmm.
Speaker:And that's ki that, that's, that's true for me as well.
Speaker:Like, I'll do all my experiments and kind of things that don't pay yet, early
Speaker:in the mornings on weekends and stuff like that, but then still continue with
Speaker:client work until I can switch, you know?
Speaker:Yeah.
Speaker:That's.
Speaker:Yeah.
Speaker:The 80 20, like.
Speaker:Mm-hmm.
Speaker:Yeah, Google time.
Speaker:And on that, cuz I, I saw a post by David Hyatt that said something
Speaker:similar like, you know, during times of, uh, recession and, and challenge,
Speaker:then there's opportunity, which, you know, makes really useful sense.
Speaker:But I also wanna say there, this is something here around having
Speaker:a bit of self-compassion around this in terms of when you are
Speaker:scared, you're scared, you know.
Speaker:It doesn't matter when there's a recession.
Speaker:If there's not a recession, it's like, if there's a fear of doing something new,
Speaker:there's a fear of doing something new.
Speaker:And it's even worse when there's other fear going on around you.
Speaker:So there's an element here of just, and like you, Ayse, you're
Speaker:talking about creating a level of safety because the, you're not
Speaker:putting all your eggs in one basket.
Speaker:The thing you're creating is not gonna be suddenly an existential
Speaker:crisis if it doesn't work.
Speaker:So I just wanted to, I was really strong feelings about this just to
Speaker:acknowledge, it's like, yes, there are opportunities in recession, but
Speaker:don't think like, if I don't do it then there's something wrong with me.
Speaker:It's like we also have to get used to uncertainty.
Speaker:Really get used to the fear of maybe the money might not be there cuz there's
Speaker:a risk involved with all of this.
Speaker:And so if, if we accept that there is a risk and, and somehow we will work it out.
Speaker:And that's the thing, I think that's the hardest thing for most people to
Speaker:believe that they will work it out.
Speaker:Because we're so, we hold on so much to, to certainty.
Speaker:And that's the journey that I've been on, particularly like holding on so much.
Speaker:Like where is this gonna lead?
Speaker:How, how do I guarantee that this is gonna be a success?
Speaker:As opposed to you're talking about lots of experiments and some things will fail.
Speaker:That's such an excellent point.
Speaker:Um, I think part of it is something that I learned from another friend,
Speaker:uh, Michael Bengay Stainer, who just wrote a book called How to Begin.
Speaker:I would recommend that to everyone as well.
Speaker:Mm-hmm.
Speaker:Where he talks about, and he talked to me actually, uh, he's in my book as well,
Speaker:about the ambiguity of great projects.
Speaker:I mean, that, that's what's exciting is the ambiguity, is that you don't know.
Speaker:If you knew it, it would be a done deal.
Speaker:Right.
Speaker:And I, I try to, it's not like I, well I'm saying these things and I'm like,
Speaker:oh yeah, I practice them all the time.
Speaker:I'm saying it to also hear myself.
Speaker:And I'm learning this, like I'm comfortable with the unknown and, and I'll
Speaker:try to control things that I can control.
Speaker:But then there are other things I'll do them.
Speaker:I don't know where, what they will lead to.