Speaker:

You've got racks full of inventory, but your bank account feels empty.

2

00:00:04,573 --> 00:00:05,573

Sound familiar?

3

00:00:05,573 --> 00:00:08,155

That's because inventory is not profit.

4

00:00:08,155 --> 00:00:10,176

It's just money in a different form.

5

00:00:10,176 --> 00:00:13,678

And if it's not moving, selling, it's keeping you stuck.

6

00:00:13,678 --> 00:00:19,542

Today, we're going to talk about how to look at your inventory strategically so that you

can maximize your cash flow.

7

00:00:19,542 --> 00:00:26,894

I have helped thousands of boutique owners around the world go from underpaid and

overbought to profitable.

8

00:00:26,894 --> 00:00:27,814

boutique owners.

9

00:00:27,814 --> 00:00:35,634

This video is a part two in our three part series on how to build a profitable product

assortment for your boutique or clothing brand.

10

00:00:35,634 --> 00:00:45,854

In this video, I'm going to share the exact strategies I'm using with clients to keep

their cash flowing and their bank account getting fuller every time they make a sale.

11

00:00:45,854 --> 00:00:50,854

The first thing you have to understand is that inventory is cash just in a different form.

12

00:00:50,854 --> 00:00:52,494

It's not a number in your bank account.

13

00:00:52,494 --> 00:00:54,517

It's now sitting on a hanger.

14

00:00:54,517 --> 00:01:03,724

the inventory sitting on yourself, sitting on your rack, sitting in a box, sitting in the

back room, that is cash sitting in those boxes, okay, waiting to be turned into actual

15

00:01:03,724 --> 00:01:06,636

cash, waiting to be turned into money in your bank account.

16

00:01:06,636 --> 00:01:10,418

I think a lot of boutique owners see inventory as a sunk cost.

17

00:01:10,418 --> 00:01:16,162

Like, I spent the money, it's spent, it's an expense, like, ugh, it's so much money.

18

00:01:16,162 --> 00:01:18,224

You're not seeing the opportunity in it.

19

00:01:18,224 --> 00:01:21,492

That is where I want you to shift your mindset about this because...

20

00:01:21,492 --> 00:01:28,146

Opportunity comes in the form of inventory and inventory is how we actually make money.

21

00:01:28,146 --> 00:01:34,750

So by starting to understand your inventory, you're actually understanding your money.

22

00:01:34,750 --> 00:01:39,213

This is why a lot of people talk about your sell through or your turn rate.

23

00:01:39,213 --> 00:01:46,407

The thing about turning through inventory, meaning selling through it, or it's like a

fancy way to say like, how quickly are you selling through inventory?

24

00:01:46,407 --> 00:01:47,724

That's what sell through is.

25

00:01:47,724 --> 00:01:49,465

And it doesn't even have to be that fancy.

26

00:01:49,465 --> 00:01:52,896

You know right now about how quickly your inventory is turning.

27

00:01:52,896 --> 00:01:54,607

You can say, I'm selling really fast.

28

00:01:54,607 --> 00:01:55,937

I'm selling really slow.

29

00:01:55,937 --> 00:01:56,838

Everything's sitting.

30

00:01:56,838 --> 00:01:57,958

haven't sold in weeks.

31

00:01:57,958 --> 00:01:58,358

Right?

32

00:01:58,358 --> 00:02:00,589

The turn rate on those is going to be different.

33

00:02:00,589 --> 00:02:07,162

If you're selling through like 100 % of your inventory within a week or two, like you

don't have enough inventory, obviously.

34

00:02:07,162 --> 00:02:17,474

We need to get you set up so you have about four to six weeks of inventory at any given

time and that that inventory is going to turn or sell through.

35

00:02:17,474 --> 00:02:20,466

at about a 60 to 70 % rate.

36

00:02:20,466 --> 00:02:26,750

Part of the reason why I think this is a hard concept is because you're always receiving

inventory and you're sort of always selling inventory.

37

00:02:26,750 --> 00:02:31,074

So to like actually see where this lives can be a moving target.

38

00:02:31,074 --> 00:02:33,215

So let's take it out of context a little bit.

39

00:02:33,215 --> 00:02:34,336

Let's put it in.

40

00:02:34,336 --> 00:02:37,038

You are having a pop-up shop for eight weeks.

41

00:02:37,038 --> 00:02:42,521

So let's say for those eight weeks, you need to be sold out by the end or you need to be

close to sold out by the end.

42

00:02:42,521 --> 00:02:44,917

Like really, let's say this is an eight week pop-up.

43

00:02:44,917 --> 00:02:55,121

You've got to think about how can you stock the store, how can you stock the assortment

with items where you have a breadth of items, meaning you have a variety, but you have

44

00:02:55,121 --> 00:02:58,082

depth in the things that you know are going to be best sellers.

45

00:02:58,082 --> 00:03:03,574

This is why a lot of people will start out and they get to this point where they say, I

think I need more inventory.

46

00:03:03,574 --> 00:03:06,785

It's like, you do, but only in specific styles.

47

00:03:06,785 --> 00:03:09,816

You don't have to just say, I'm going to buy two packs of everything now.

48

00:03:09,816 --> 00:03:10,697

Don't do that, please.

49

00:03:10,697 --> 00:03:14,048

So the goal would be that by week six,

50

00:03:14,070 --> 00:03:16,392

week five, you still look pretty good.

51

00:03:16,392 --> 00:03:17,683

You might look a little broken.

52

00:03:17,683 --> 00:03:19,444

You might have to like change some displays.

53

00:03:19,444 --> 00:03:21,885

Those last two weeks, you're on sale.

54

00:03:21,885 --> 00:03:23,416

The first week you're at 30 % off.

55

00:03:23,416 --> 00:03:26,018

The second week you're at 50 % off or 60 % off.

56

00:03:26,018 --> 00:03:27,189

You're like, need to sell.

57

00:03:27,189 --> 00:03:28,000

Like I'm done.

58

00:03:28,000 --> 00:03:28,570

I'm done.

59

00:03:28,570 --> 00:03:34,334

The biggest piece of understanding how much you're going to sell through is knowing what

your sales projections are.

60

00:03:34,334 --> 00:03:38,927

So the key to getting the right amount of inventory is knowing how much you're going to

sell.

61

00:03:38,927 --> 00:03:43,184

So let's say I knew in these eight weeks I was going to sell $80,000 revenue.

62

00:03:43,184 --> 00:03:49,724

I need to buy enough inventory for about like $30,000, $25,000.

63

00:03:49,724 --> 00:03:55,724

I need to buy enough inventory or have access to that amount of inventory to be able to

hit that sales number.

64

00:03:55,724 --> 00:03:58,424

If I have the wrong inventory, I'm not going to hit the sales number.

65

00:03:58,424 --> 00:04:01,804

If I don't have enough inventory, I'm not going to hit that sales number.

66

00:04:01,804 --> 00:04:09,204

It's a perfect balance with your sell through of having the right product at the right

time, the right amount at the right price.

67

00:04:09,204 --> 00:04:13,198

This is why retail is hard to sell through in the time frame that you need to.

68

00:04:13,198 --> 00:04:20,672

So if you have inventory you've had for a year, six months, five months, four months, it

should be gone.

69

00:04:20,672 --> 00:04:22,172

Like we do not need it.

70

00:04:22,172 --> 00:04:31,417

That said, unless it's a basic, okay, we can make some exceptions, but a boutique is meant

to turn quickly, meaning you're meant to sell through items quickly.

71

00:04:31,417 --> 00:04:38,892

And so if you buy too much, if you price it incorrectly, if you hit the season wrong, you

won't.

72

00:04:38,892 --> 00:04:45,397

sell through and therefore you won't hit your sales goal and you won't make the profit

back that you want from that inventory.

73

00:04:45,397 --> 00:04:47,168

Now how do you figure out sell through rate?

74

00:04:47,168 --> 00:04:48,879

It's really easy, honestly.

75

00:04:48,879 --> 00:04:52,421

Let's break down how to calculate your sell through rate.

76

00:04:52,421 --> 00:04:53,742

It's a percentage.

77

00:04:53,742 --> 00:04:57,665

It's the percentage of inventory you sold compared to how much you received.

78

00:04:57,665 --> 00:05:04,850

So the formula is sell through rate equals units sold divided by units received times 100.

79

00:05:04,850 --> 00:05:06,131

That's where you get the percentage.

80

00:05:06,131 --> 00:05:07,920

So let's do an example, okay?

81

00:05:07,920 --> 00:05:09,000

I love math.

82

00:05:09,000 --> 00:05:10,320

I want to make you love math.

83

00:05:10,320 --> 00:05:11,640

We received 50 sweaters.

84

00:05:11,640 --> 00:05:13,380

We sold 35 of them.

85

00:05:13,380 --> 00:05:16,300

Your sell through rate would be 70%.

86

00:05:16,300 --> 00:05:21,360

So 35 divided by 50 times 100 equals 70%.

87

00:05:21,360 --> 00:05:23,580

70 % is an incredible sell through.

88

00:05:23,580 --> 00:05:26,120

Like I am so excited about that sell through.

89

00:05:26,120 --> 00:05:34,220

I would say depending on how quickly it took you to sell through that, let's say you sold

through that many in a week or two weeks, I would say, whoa, you should buy some more.

90

00:05:34,256 --> 00:05:36,076

Do you have other colors in it?

91

00:05:36,076 --> 00:05:37,256

Should we expand it?

92

00:05:37,256 --> 00:05:38,836

70 % sell through is great.

93

00:05:38,836 --> 00:05:44,996

Now, what is not great is, you for me, it's very much like under 60 % under 50%.

94

00:05:44,996 --> 00:05:47,916

We want to sell through at least half of what we buy.

95

00:05:47,916 --> 00:05:50,956

I think that's the indicator of like, it's a good style.

96

00:05:50,956 --> 00:05:57,376

Now, does that also, as I said, get affected from how you market it and the season and all

that, the price point?

97

00:05:57,376 --> 00:05:58,336

Yeah, of course.

98

00:05:58,336 --> 00:06:02,650

But sell through is one good indicator to see if an item is doing well or not.

99

00:06:02,650 --> 00:06:07,504

We want to make sure that you're working on like a four to six to eight week sort of

calendar.

100

00:06:07,504 --> 00:06:14,670

I think it's hard for people to think too long term about their seasons, especially

because we have trends coming and going so quickly now.

101

00:06:14,670 --> 00:06:17,453

But every item has to have a shelf life.

102

00:06:17,453 --> 00:06:21,906

Now, if you're in like something that's more perishable, you're like, of course that has a

shelf life.

103

00:06:21,906 --> 00:06:23,698

Clothing really doesn't.

104

00:06:23,698 --> 00:06:30,758

And I think that's the hard part about it is like you could sell a sweatshirt in the

summer because the air conditioning is on.

105

00:06:30,758 --> 00:06:34,776

You could sell a bikini in the winter because someone's going on a cruise.

106

00:06:34,776 --> 00:06:38,933

So we're always taking these things into account as we're buying product.

107

00:06:38,933 --> 00:06:43,792

But I think the most important thing as you're shopping is thinking, do I love this item?

108

00:06:43,792 --> 00:06:52,578

Do I think I could sell it in four to six weeks with the reach I have, with the audience I

have, with the marketing plans I have set up, with what I know from other data about what

109

00:06:52,578 --> 00:06:53,158

has sold?

110

00:06:53,158 --> 00:06:56,020

Like if you feel like, yeah, you know, I can sell that pretty quickly.

111

00:06:56,020 --> 00:06:58,822

Four to six weeks feels good to get through a pack or two.

112

00:06:58,822 --> 00:07:01,604

Again, this is going to depend on how you're scaled.

113

00:07:01,604 --> 00:07:04,726

If you're going to buy an item, it's not just, is it cute?

114

00:07:04,726 --> 00:07:05,676

Is it a great price?

115

00:07:05,676 --> 00:07:07,928

It's also like, can I sell this quickly?

116

00:07:07,928 --> 00:07:10,029

Do I really think this is going to be a good seller?

117

00:07:10,029 --> 00:07:12,613

If it's not selling within four to six weeks.

118

00:07:12,613 --> 00:07:13,343

What do you do?

119

00:07:13,343 --> 00:07:15,424

Well, first off, we're doing markdown plans.

120

00:07:15,424 --> 00:07:20,726

So we're slowly lowering the price on the shelf on the rack with the other full price

merchandise.

121

00:07:20,726 --> 00:07:26,209

I think people are too quick to like do a fire sale or move things to a sale rack like

sale racks don't get chopped.

122

00:07:26,209 --> 00:07:36,903

It's going to be more profitable for you if you can sell it at a bit of a markdown on the

rack next to other full price items, then it's going to be on a shelf or a rack in the

123

00:07:36,903 --> 00:07:38,134

back of the store.

124

00:07:38,134 --> 00:07:41,655

Also, if you have an online boutique, the sales have like

125

00:07:41,925 --> 00:07:44,457

Again, like it doesn't really get shopped.

126

00:07:44,457 --> 00:07:50,552

unless it's a specific seasonal sale or I don't know, it's just like people want new

arrivals.

127

00:07:50,552 --> 00:07:51,703

So give that to them.

128

00:07:51,703 --> 00:07:56,867

And the way we give that to them is we just sell through at a nice rate and we can always

be bringing in new arrivals.

129

00:07:56,867 --> 00:08:05,695

So maximizing cash flow that's like really what we're all about because cash flow is the

key to everything if we can make money Then we can spend more money we can invest more

130

00:08:05,695 --> 00:08:15,954

money So getting the cash flowing meaning coming in and out and in and out at a nice pace

That's where we want to be the problem is is that a lot of people are over buying like

131

00:08:15,954 --> 00:08:19,727

you're buying too much You're going out you're buying more of the wrong stuff

132

00:08:19,727 --> 00:08:23,149

The truth is, is yeah, you're always going to need new inventory.

133

00:08:23,149 --> 00:08:31,433

You always need more, but not at the expense of your bottom line and not without focusing

on selling what you already have.

134

00:08:31,433 --> 00:08:35,215

Most retail store owners need to focus on sales more.

135

00:08:35,215 --> 00:08:38,287

Instead of complaining about it, it's like strategize how to make more money.

136

00:08:38,287 --> 00:08:42,098

I think the biggest problem I see is that boutique owners freak out.

137

00:08:42,098 --> 00:08:43,369

They're like, that's not selling.

138

00:08:43,369 --> 00:08:44,423

Have to fix it.

139

00:08:44,423 --> 00:08:54,451

And the fix, instead of being, need to make a new reel about it, I need to style it more,

I need to send an email about it, I need to whatever, get it to an influencer, they do a

140

00:08:54,451 --> 00:08:59,795

quick fire sale on it, they go out and buy more inventory, and the cycle continues.

141

00:08:59,795 --> 00:09:05,863

More inventory is almost never the fix to low sales, almost never.

142

00:09:05,863 --> 00:09:06,785

That's an asterisk there.

143

00:09:06,785 --> 00:09:09,428

Better inventory management is the fix, obviously.

144

00:09:09,428 --> 00:09:11,852

Yes, can we fix a mess at the end of the mess?

145

00:09:11,852 --> 00:09:12,262

Sure.

146

00:09:12,262 --> 00:09:14,516

But would we like to avoid the mess from the start?

147

00:09:14,516 --> 00:09:15,403

Absolutely.

148

00:09:15,403 --> 00:09:17,119

So that's inventory management.

149

00:09:17,119 --> 00:09:22,087

I think for most people, before you go and order more, we have to think about a few

things.

150

00:09:22,087 --> 00:09:22,567

One.

151

00:09:22,567 --> 00:09:24,928

What do I have that's still sitting that I haven't sold?

152

00:09:24,928 --> 00:09:27,959

Two is what did sell quickly?

153

00:09:27,959 --> 00:09:29,239

What's turned fast?

154

00:09:29,239 --> 00:09:31,130

And how much profit did I make on that?

155

00:09:31,130 --> 00:09:34,771

And three is like, what is your buying budget realistically?

156

00:09:34,771 --> 00:09:38,572

Not like hoping you'll sell it, not hoping you'll have enough money.

157

00:09:38,572 --> 00:09:45,027

Like be realistic about how much money is in your bank account and what you can afford to

spend before making more money.

158

00:09:45,027 --> 00:09:46,277

I will say.

159

00:09:46,277 --> 00:09:49,668

I don't meet as many people that overbuy as I used to.

160

00:09:49,668 --> 00:09:53,009

And I'm hoping that's because I've been talking about this for a long time.

161

00:09:53,009 --> 00:09:56,200

But if you are someone who's overbought, you have a lot of inventory.

162

00:09:56,200 --> 00:09:59,451

I'm going to tell you, you probably don't have too much inventory.

163

00:09:59,451 --> 00:10:01,041

You probably just need to scale down.

164

00:10:01,041 --> 00:10:02,512

You probably need to streamline.

165

00:10:02,512 --> 00:10:05,082

You probably need to just focus on the right things.

166

00:10:05,082 --> 00:10:13,795

And this is where we get into the idea that we need to reinvest and buy inventory based on

data, not on like a hope and a prayer.

167

00:10:13,795 --> 00:10:14,757

The thing is,

168

00:10:14,757 --> 00:10:16,689

At first, you do need intuition.

169

00:10:16,689 --> 00:10:18,609

You have to say like, what is selling well?

170

00:10:18,609 --> 00:10:20,292

What do I know I like?

171

00:10:20,292 --> 00:10:21,784

What do I my friends will like?

172

00:10:21,784 --> 00:10:22,694

What is trending?

173

00:10:22,694 --> 00:10:27,219

What items do I have that guttural emotional reaction to?

174

00:10:27,219 --> 00:10:33,625

That right there will get you started, but it will not be what gets you to grow and scale

your business.

175

00:10:33,625 --> 00:10:36,305

What that is, is starting to read data.

176

00:10:36,305 --> 00:10:38,937

You have to let your numbers guide your next buy.

177

00:10:38,937 --> 00:10:44,109

Looking at what sold best, looking at how quickly it sold through, what was the margin on

it, what was the price point of it?

178

00:10:44,109 --> 00:10:46,841

Like, did you have other things in the store competing with it?

179

00:10:46,841 --> 00:10:49,558

What did customers actually respond to?

180

00:10:49,558 --> 00:10:51,335

That's what we're rebuying into.

181

00:10:51,335 --> 00:10:54,285

It makes me absolutely cringe.

182

00:10:54,285 --> 00:11:01,269

And I'm sorry if you're someone who does this, but it makes me cringe when boutique owners

put up, hey, what do you guys want?

183

00:11:01,269 --> 00:11:03,010

Hey, do you want this or that?

184

00:11:03,010 --> 00:11:05,413

Polling your audience.

185

00:11:05,413 --> 00:11:07,945

is a terrible way to do business.

186

00:11:07,945 --> 00:11:08,645

Sometimes.

187

00:11:08,645 --> 00:11:11,186

Again, all of this is actually, take me with a grain of salt.

188

00:11:11,186 --> 00:11:16,609

Sometimes if you have a highly specific audience, then yes, pulling them is good.

189

00:11:16,609 --> 00:11:26,915

But if you have a newer audience or one that's a little bit all over the place, you have

people who respond to everything but never buy, you have people who buy everything but

190

00:11:26,915 --> 00:11:30,367

never say anything, doing a poll is not gonna help you.

191

00:11:30,367 --> 00:11:31,788

You have to go off your intuition.

192

00:11:31,788 --> 00:11:33,243

But at a certain point,

193

00:11:33,243 --> 00:11:36,004

your intuition must convert into the data.

194

00:11:36,004 --> 00:11:43,307

And so you have to start learning new ways to look at buying inventory that are more

database and less intuition based.

195

00:11:43,307 --> 00:11:45,228

It feels like it's so easy.

196

00:11:45,228 --> 00:11:50,970

Like buy inventory, sell inventory, make a profit, and then reinvest it.

197

00:11:50,970 --> 00:11:54,842

Yes, and there's 10 other processes in there.

198

00:11:54,842 --> 00:12:02,759

So if you are brand new and you're like, Emily, I'm just getting the handle on the pace of

like ordering and posting and I'm so.

199

00:12:02,759 --> 00:12:03,699

That's okay.

200

00:12:03,699 --> 00:12:04,050

All right.

201

00:12:04,050 --> 00:12:13,299

But just know at a certain point when you're up and you're kind of turning like I always

think of like turning as like wheels turning like the faster you're going, the faster

202

00:12:13,299 --> 00:12:15,641

you're turning the inventory, the more money you're making.

203

00:12:15,641 --> 00:12:15,971

Right.

204

00:12:15,971 --> 00:12:19,204

But just as you're starting out, it is a bit of a slow climb.

205

00:12:19,204 --> 00:12:24,389

So do the best that you can use the best data you can and as you grow.

206

00:12:24,389 --> 00:12:30,496

make sure that all the inventory that you're putting into your POS system is well coded,

is well named.

207

00:12:30,496 --> 00:12:33,344

So when you come to me and you say, Emily, I want a buying plan.

208

00:12:33,344 --> 00:12:34,561

I want a sales analysis.

209

00:12:34,561 --> 00:12:36,033

I want to learn how you do all this stuff.

210

00:12:36,033 --> 00:12:38,321

I can say, well, how much data do you have?

211

00:12:38,321 --> 00:12:39,782

What does it look like in your system?

212

00:12:39,782 --> 00:12:40,573

Is it coded?

213

00:12:40,573 --> 00:12:42,064

Does it have the sizes with it?

214

00:12:42,064 --> 00:12:44,475

Does it have the product type with it?

215

00:12:44,475 --> 00:12:47,434

Can we tell what the Emily dress is?

216

00:12:47,434 --> 00:12:49,235

And how can we tell that, right?

217

00:12:49,235 --> 00:12:55,463

The more information you can put into your POS system about an item, the more it's gonna

help us later.

218

00:12:55,463 --> 00:12:59,769

decipher more data and be able to have you buy even more accurately.

219

00:12:59,769 --> 00:13:09,022

The way you manage your inventory is the reason you are either making money and feel good

about your business or you're not making money and you feel like you're floundering.

220

00:13:09,022 --> 00:13:10,163

It is inventory.

221

00:13:10,163 --> 00:13:11,685

Okay, I hate to say it.

222

00:13:11,685 --> 00:13:16,088

It's not the algorithm is all it's inventory if you can get your inventory management,

right?

223

00:13:16,088 --> 00:13:26,468

Your business can soar and that is what I do so often with clients That is what I coach on

the most is inventory management because it is the thing that truly changes people's

224

00:13:26,468 --> 00:13:36,187

businesses and therefore changes their life in the next video we are going to cover

probably one of the like most frequently asked questions about inventory on the internet

225

00:13:36,187 --> 00:13:36,509

is

226

00:13:36,509 --> 00:13:38,440

How do I price my inventory?

227

00:13:38,440 --> 00:13:40,062

How do I figure out the price?

228

00:13:40,062 --> 00:13:48,009

I am gonna teach you how to price for profit without losing customers, without feeling

like you're too expensive, without feeling like you have to be cheaper.

229

00:13:48,009 --> 00:13:51,512

Let's talk about what goes into pricing because is it a formula?

230

00:13:51,512 --> 00:13:52,212

Yes.

231

00:13:52,212 --> 00:13:53,123

Is there nuances?

232

00:13:53,123 --> 00:13:54,374

Heck yes.

233

00:13:54,374 --> 00:14:00,198

And do I want you to understand all those nuances and things that I think about when

pricing something?

234

00:14:00,279 --> 00:14:01,061

Yes.

235

00:14:01,061 --> 00:14:08,195

I If this video helped, I want to encourage you to subscribe to my channel so that you'll

get alerted about when the third video comes out.

236

00:14:08,195 --> 00:14:12,838

And if you haven't watched that first video, you can go right here and watch it right now.

237

00:14:12,838 --> 00:14:13,988

Thanks so much for watching.

238

00:14:13,988 --> 00:14:16,209

Here's to making lots of friends and making lots of money.

239

00:14:16,209 --> 00:14:17,920

I'll see you on the next one.