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Janice Porter: Hi, everyone, and
welcome to this week's episode

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of relationships rule. My guest
this week is Kristin Kramer, who

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is the founder of bold moves
boss. She is an expert coach and

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consultant specializing in the
convergence of time tech and

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talent to revolutionize the way
entrepreneurs approach business

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growth. And boy, there's
questions I have for her for me,

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because I do everything myself.
And really, I don't need to do

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everything myself. And I think
Kristen is the girl to ask

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because she has a lot of
answers. Her routes are in a

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virtual assistant agency, she
owned one or is does still own

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one. I'm not sure we'll get into
that. And she what I love is I

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saw this on your I think it was
on your website, Kristen, that

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you are the anti cookie cutter
consultant. And so I want to

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start there. So first of all,
welcome. Welcome to the show.

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Kristen Kramer: Yeah, thank you,
Janice, I am so excited to be on

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your show today and hope that
you know your listeners get a

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lot out of this and just
appreciate the opportunity.

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Yeah, so anti cookie cutter. And
this, this is really a core

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philosophy of philosophy of mine
that I have followed since I

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started my business in 2011. But
it really, really bubbled up to

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the surface and become became a
center point for me sort of a

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focal point in the last three
years or so. Because I've

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watched a lot of programs that
have just amazing marketing. I

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mean, I'm jealous of the
marketing. And you know, they

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give you this, you know, process
that you're supposed to follow,

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right the framework, and they
promise, big results, right, big

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money for this big money, big
money. And I've been both on the

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receiving end of it and witness
to other entrepreneurs sort of

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experiencing this, right. So,
you know, what happens is, we

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get into these programs that are
a cookie cutter solution, they

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probably worked really well for
the person that selling them,

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because, you know, they're
selling them, they wouldn't sell

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something they didn't think
worked, right. But what I see

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is, more often than not those
frameworks that are just sort of

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a one size fits all approach,
don't deliver results. So people

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get into these programs, and
myself included, I've been there

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done that. And you're not
getting the results that they

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say you're supposed to be
getting. And maybe you're brave

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enough to share that with the
person running the program, like

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hey, you know, I don't know what
I'm doing wrong, but something

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right, because I'm not getting
the results that you said I

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would get. And the way they
approach that, or at least that

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I've been on the receiving end
and watched with other people is

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that you're the problem. Like if
you're not getting results in

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this program, it's because
you're not doing the work. And

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you are the problem, not my
program, you. And one, it's

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really frustrating when you're
on the receiving end of that,

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too. It's just soul crushing for
me to watch people experience

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it. And three, it's not you,
there's nothing wrong with you.

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What's wrong is that cookie
cutter solutions don't work.

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They just don't work. You are
unique. The way you work in your

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business is unique. Your
Business therefore is unique.

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You don't extrapolate it out
like and so what we need to do

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is look at how, how are you
functioning in your business?

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Right? How do you make decisions
and process information? And

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then come up with a framework
customized to your needs and the

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way you work and think and do
that is going to help you grow

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your business? Your way?

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Janice Porter: Yeah, it sounds
like oh, wait, she's listening

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to me. She's going to listen to
you know how I do something. So

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I totally understand the the
example you just gave where

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someone will say, you know, do
this three day challenge. And,

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you know, it'll be you know,
what a $50,000 challenge that

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you know, you're going to get
there. Well, the real question

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is, did they do it the first
time around? Probably not. But

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they don't say that. They just
say this is what to expect and

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it doesn't always happen. And I
think that I totally. I hear

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lots of people that spend a lot
of money on these kinds of

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courses. And very few have that
same success. It's very true.

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But the other the complete other
end of that is being able to

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listen Be a good listener. So So
when someone you know has an an

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explorative, a discovery call
with you, or however you start

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with a process with them, you
have to listen and ask the right

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questions and and listen to how,
how they're, what they're saying

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what they're not saying, and how
right how it's affecting their

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business. So you and I just had
a quick conversation before we

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went on air about something very
simple a process that I'm still

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doing manually around my
podcast, and which I probably

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could have, and I've tried
before, but I'd haven't followed

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through to have a checklist of
things that somebody else could

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do on my behalf, or automated,
perhaps I don't know. But it's

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having the trust factor on and
knowing that it's all going to

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get done and being able to let
go of some of it that I find

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difficult. And so you get
someone like me, so you have to

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be a counselor as well as a, as
a, an expert in you know, in the

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systems. Right. Right.

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Kristen Kramer: Yeah. I mean,
and, and I, I understand what

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you're saying, because there's a
couple things that happen when

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we want to start delegating
workout, right, there is the

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trust factor. So we have to know
that we can trust and rely upon

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the person that we're asking to
do the work. And there are ways

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to onboard and train and
communicate that help you do

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that. So you don't have to
micromanage. But the other piece

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of it is, you know, when your
business can essentially run on

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a lot of levels without you as
the main ingredient. it a little

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bit of fear and insecurity comes
into play because we're like,

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they don't need me anymore. They
I've been replaced, they don't

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need me anymore. I'm not, I'm
not significant to my business,

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I'm not important to my
business. And it sounds silly,

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like, you know, when I say it
out loud, I'm like, you know, 10

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years ago, if somebody had said
that, to me, I'd been like,

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whatever. But I experienced that
when I had my VA agency, I had

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eight virtual assistants, I
swear to you, as the day is

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long, I could have gotten
abducted by aliens, or, you

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know, fallen into a crevasse or
something for them not here for

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me for weeks on end. And they
would have continued just

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running like a well oiled
machine. And that's amazing when

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you can create that in your
business. For me, that's the

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pinnacle of success. You know,
in my mind, that's what I'm

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always aiming for. But I did
feel that insecurity and kind of

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like, okay, so now what am I
supposed to do? Because they

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clearly don't need me. You know,
I did such a great job training

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and onboarding and building out
systems that I'm no longer

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necessary. And so you do get a
little bit of insecurity that

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sets in but but it fades, it
does fade, if you sit in the

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discomfort of it long enough, it
will, it will ease up.

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Janice Porter: So the name of
your company bold moves, boss,

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which says something to me that
tell me where that came from?

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Because was it making the bold
move into this business? Or is

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it is it that you create bold
moves for your clients? Um,

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Kristen Kramer: I think it's a
little of both. But it's more

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about helping people take the
bold moves to what I call boss

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up their business that used to
be one of my taglines that I

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use, you know, bold moves to
boss up your business. There's a

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lot of fire element and my
branding. Yes, and that's

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because, you know, fire is
associated with transformation

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and movement, it's very active.
And sometimes, you know, if

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you've ever heard me talk about
business, you know, different

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stages of the business
lifecycle. One of them is the

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Phoenix where you're reinventing
and rebuilding your business.

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And you're having to rise from
the ashes, you know, into this

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fiery, fiery bird. And that's
really the essence of the brand

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bold moves boss is about one
truly appreciating and stepping

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into your own power. Right, that
you are the boss, right? And I

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know that the term boss kind of
comes with it has a negative

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connotation. But for me, it's a
positive. It's a positive word,

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because we all want to be the
boss like even when we you know,

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when I worked in a traditional
workforce, it's better to be the

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boss than to have a crummy boss
telling you what to do all the

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time. Right. I don't

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Janice Porter: see it as
negative I see it as powerful.

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Yeah. And it's kind of a it's
been modernized with the boss

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babe type of mentality right as
well. But let's just back Cut

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for a second because you work
with businesses in each of the

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stages of their growth, the
launch, and you've got the

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unicorn, the launch and build
phase, you've got the dragon,

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the growth and scale phase, and
then the Phoenix, the reinvent

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and rebuilt. So you'll work with
people in any of those phases of

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their business, right?

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Kristen Kramer: Yeah, that's
correct. I will. Yeah.

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Janice Porter: And so what's
your favorite,

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Kristen Kramer: um, I think I'm
a little biased right now,

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because I find my business a bit
in the Phoenix stage. You know,

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because it taking a different
direction and

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Janice Porter: kind of
reinventing a little reinventing

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Kristen Kramer: how I fit into
the current marketplace, right

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to meet meet the needs of the
changing marketplace. And I, you

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know, I think I like I know, it
sounds silly, I do like all of

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them. And unicorns are, you
know, they're fun to work with,

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because they're, you know, it's
about bringing their vision into

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the real world, right. So
helping them figure out how they

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can be more effective in their
business, if they're a

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solopreneur, I work with a lot
of solopreneurs, to bring that

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vision into reality. And then
dragons are, you know, in that

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growth and scale phase, I've
lived that several times over in

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my own business. And so it's
truly the entrepreneur going

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through the growing pains of a
growing business. And, you know,

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helping them navigate and avoid
all the tar pits and thorny

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brambles have that process is
fun, but usually what will

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happen is, you know, I'll start
with somebody, you know, early

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in their business lifecycle, and
then we just continue to evolve,

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how I'm working with them as
their business continues to

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grow. I'm used to having long
term clients, um, you know,

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because I can work with
businesses at any of those

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stages. And so I'm able to sort
of continue to evolve, meeting

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their needs, and helping them
guide, you know, be guided

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through that scaling process,
because it's, it is painful, it

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doesn't have to be a nightmare.
And you don't have to go it

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alone. But it there are some
some speed bumps you're going

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to, you know, run into.

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Janice Porter: So with the work
that you do, do you have to

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constantly be assessing the
different tools that are out

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there? Or do you stay with your
tried and true favorites?

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Kristen Kramer: No, I really,
um, I really try to stay up to

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date on, you know, like, right
now, I'm exploring a lot of

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different AI platforms, and how
do we, you know, just I mean,

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it's, it's the popular topic,
right. But not just for

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copywriting and marketing
purposes for but for how we can

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leverage that technology to be
more effective in our day to day

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operations. And, and help us
ease some of that decision

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fatigue that happens as
entrepreneurs, you know, you get

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to the end of the day, and
you're like, you have to figure

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out what, what's for dinner, and
you're just like, I just, I

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don't care if somebody's buying
a frozen pizza, right, because I

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don't want to make another
decision today, like I'm tapped

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out. So, you know, I, I
definitely stay on top of what's

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coming up. And if somebody
brings a platform to me, then I

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go, and I, I'm exploring it and
trying to learn, you know, learn

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more about it. Because, you
know, the other thing that you

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and I have talked about is that
it's really important to get you

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matched up with the right
technology. So I don't think

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there's anything wrong with, you
know, only servicing or only

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working with the, you know,
specific set of platforms. But,

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you know, keep isn't a good
platform for everyone. So who's

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not for everyone, some people
just need constant contact or do

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whatever. So,

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Janice Porter: I've tried to
keep it simple, because I get

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overwhelmed by things like
Trello, even I tried Trello once

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and it was all pretty and color
coded. And but I couldn't get

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myself there, I'd rather have my
nice fountain pen and write on a

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piece of paper. So you know,
just you find these things out

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about yourself as you're going
through these processes, for

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sure. Definitely, so But But
what I find interesting in the

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work that you do, which I think
would be really rewarding, is

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that you own I want to come back
to something that we just talked

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about AI, I want to just share
something with you, but that you

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kind of work both sides of
things. You're looking at the

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operations and how to systemize
things and you're also looking

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at the people side of things and
delegating. So that must be

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really rewarding when you're
able to sort of cover the bases

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for people. Yeah,

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Kristen Kramer: I think what
kind of feeds my soul is when

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I'm able to see my clients have
those aha moments, you know,

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where that spark, you know, that
led us down this entrepreneurial

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path halfway and said, I want to
be a trailblazer.

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Janice Porter: Find the time to
do what they love to do, the

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business that they love to do,
as opposed to being dug in the

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mire of having to do your taxes.
Or you're right, yeah, I

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Kristen Kramer: feel the same
way about accounting. But yeah,

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I think it's about falling in
love with your business again,

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you know, I'm falling in love
with the idea that you're the

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boss. And being the boss means
that you also have control of

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how you do things and the
outcome. And taking, you know,

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just really stepping into having
control of, I guess, your

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destiny, if you will. But
really, for me, I think working

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both sides of that, and helping
them you know, leverage time and

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technology and then talent,
right, the people that they're

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working with in their business
is, is rewarding, because I get

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to see them fall in love with
their business again, like

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remember why they wanted to be
the captain of their own ship to

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begin with, and to really love,
love that experience and that

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journey, and you're right and
have a business that fuels the

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lifestyle and the other dreams
that they they want to bring

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forth in their life, or

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Janice Porter: when you
mentioned AI, and not just the

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copywriting piece, I have a
client that. So part of my

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business is nurturing
relationships that you have with

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your clients and your prospects
and so on. And I do that through

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in real mail, greeting cards and
gifts. And it's a system that I

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use. That's one thing that
systemized in a way for me, but

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I still like to do that the
personal touch on the cards. And

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so I write them all into it,
most of them are done

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individually. But one of my
clients, she decided that she

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loved the idea of sending the
cards, but she wanted to make

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sure that it was really
personalized. And so she would

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go she is now doing this, she's
going to their LinkedIn profile.

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And maybe if she has access to
them, she's talked to them and

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their website, and she gets a
sense of who they are. She's in

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sales. And, and she's putting
these things into Dolly, the AI,

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visual thing, yeah, comes up
with a card, a front of a card

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that has all of their interests
in whatever on it. So it shows

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that she's listened. And then
she uses that on the card system

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that we

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Kristen Kramer: have. I love
that. I love that idea. That's

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and that is a great example of
how we can leverage that

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technology. And I was really
resistant to jump on the, the AI

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bandwagon because I was like,
you know, the last thing I want

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to do is kill more brain cells
and forget like things like

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grammar, yes, spelling, you
know, just fundamental

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communication skills, or
independent thinking, Yes, but,

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you know, now I really see it as
a tool to help me be more

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productive in my business. And,
you know, for example, I'll I

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can take a transcript from a
call that I've had, if I have

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permission to record it, of
course, and I can drop that into

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chat GPT and a custom GPT that I
built, and I can ask it to give

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me a meeting recap with key
takeaways, action steps, like,

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you know, to do list for each of
us, and, you know, all of those

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things. Um, and that used to
take me a few hours to do now,

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because I'd have to go back
through all my notes. And now

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it's, you know, I'm able to turn
around a meeting recap and just

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a few hours, you know, depending
on how much I you know, want to

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dig into all the details, but
usually what it generates on the

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first run is, is great. Yeah,

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Janice Porter: yeah, that's
another whole thing, though, is

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the custom templates. And I just
had a sniff of that with

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somebody that was on a call with
us with some LinkedIn trainers a

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couple of weeks ago, and I
haven't had time to go back and

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explore it, but it feels techy
to me, and I get bogged down in

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it. But it makes sense. When I
you showed me actually how you

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had your setup. So another whole
thing and another piece that you

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bring to the table actually for
for your clients. I think that's

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going to be really useful going
forward. Yeah, I'm just to take

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it offline a little bit. I just
want to find out a little bit

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more about you. And my audience
then gets to know you a little

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bit more because I think you
have a lot to offer. A lot of

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the people that listen to my, my
podcast, but I like to know

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sometimes. You know, are you are
you a traditional reader? Are

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you a Kindle reader now or are
you a listener? Are you a video

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person? What do you how do you
get your information or

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enjoyment I should say too, so

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Kristen Kramer: um, my guilty
pleasure is true crime. Okay,

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um, yeah, I books, podcasts have
no listen to it, because I can

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listen to them while I'm working
on other things cooking dinner

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and whatever, right? Yeah, um,
and I do like audiobooks,

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although the audiobooks I
listened to are nonfiction, so

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you know, their, like, business
or history or you know,

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whatever. I haven't really,
like, gotten hooked on listening

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to fiction, because that's kind
of, like, I don't know, you

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know, when you read a fiction
book, you're in your head, you

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hear what the character sound
like and everything and an audio

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when it's just one person
reading sometimes they do a good

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job, sometimes they don't. But,
um, so I would say like, the way

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I consume media right now is
mostly audio. But I do a lot of

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video too. You know, I mean, but
it's, it's really probably more

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audio because I'm busy doing
other things and with a video, I

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mean, you gotta,

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Janice Porter: you have to sit
and watch it. I know, sit and

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watch it. Yeah, I'm talking
about true crime. Have you ever

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read and

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Kristen Kramer: rules books? Ah,
no, I haven't

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Janice Porter: you definitely
want to do that. She's been

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around as a true crime writer
for years. And I read I met her

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actually, she was from the
Pacific Northwest. And she came

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up to Vancouver to speak. And I
went to hear her and she was

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amazing. But her stuff is like,
there was a guy in Seattle, who,

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like every one of her books,
they'd been convicted or

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whatever. And she through the
whole story. And he's even

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corresponded with the people
that she's, yeah, it's really

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interesting. Anyway, her stories
are very gripping. There was a

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movie, probably before your time
with Farrah Fawcett called the

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burning bed.

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Kristen Kramer: Oh, no, I, I
know that movie. Okay. Well,

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that's one of the

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Janice Porter: books that she
wrote. And there's one about

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this. I have to get the name of
it for you, because it was just

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gripping about this guy who
supposedly killed his wife. And

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it was like the perfect murder
and the whole story. Like you

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can't stop reading her stuff,
right?

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Kristen Kramer: Yeah, no, I
yeah, definitely tell me what it

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is. Because I do enjoy reading
it. It's just I find that

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Janice Porter: audio now. I
don't know they could. Oh, yeah,

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that's, that's true, too. I

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Kristen Kramer: mean, and there
is something to be said about

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reading a book, even if it's an
e book. I mean, it uses

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different parts of our brain and
engages us differently. And I'm

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on the computer a lot. So I
think that's why I don't like, I

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don't use my phone as a computer
because I'm like, Just get on my

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laptop if I need something. You

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Janice Porter: know, it's funny
because I, I used to read a lot

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more. And I find myself very
distracted. Now, when I read and

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I really wanted to read this
book that I heard about, it was

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a novel. I don't read novels
very, very often at all. And it

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was called, it is called Lessons
in chemistry. And it got really

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good reviews. And I bought the
book, the hardcover book, I

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bought the book. And I've read
two chapters, and it sits on my

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night table. But the the, it's
been made into a series on Apple

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TV, and I knew it was there. And
I didn't want to watch it

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because I wanted to read the
book first. Yeah, I just paved,

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and I've started to watch it.
And I think that's where it

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needs to be for me. But yeah,
I'm liking what I'm seeing. So

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you never know, right? It just
never I

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Kristen Kramer: want I think
it's, I think, you know, it's

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different. Because we, you know,
like me, you probably consumed

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so much electronically, that,
you know, you're kind of like to

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sit down with a book and hard
read it that way. It's just

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you're kind of like, Oh, I've
been reading stuff all day.

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Janice Porter: Yeah, exactly. So
so that's one question. The

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other question I wanted to ask
you, and then I'm gonna give you

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one final question. That is, I
often asked my guests to comment

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on my favorite word, which is
curiosity. And I want to know,

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two parts one, do you think
curiosity is innate? Or learned?

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And part two is what are you
most curious about these days?

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Kristen Kramer: So nature versus
nurture? The age old question,

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you know, I think curiosity can
be learned. Okay. Um, but I

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would also say that there are
people who like my daughter, for

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example, she is very curious,
and she will go Reese, like, she

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just researches all kinds of
random stuff. She can blame me

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on that, but but because I'm
like that, too. And so she's

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very curious about the world and
how people behave and wants to

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understand it more. And some
people I think, are just like, I

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leave me in my bubble. I don't
want to know, which is fine. But

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I think you can teach it to and
I think it's fostering an

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environment where I think
because I think this piece is

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the key. It's okay to ask
questions. Yes, right, because

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that's the root of curiosity. He
has to question things. And, um,

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you know, sometimes, you know, I
mean, my dad was a great example

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of this, and I don't fault him
for it, but it was Do as I say,

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not as I do. Right now, I'm
still very curious. But, you

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00:25:15,780 --> 00:25:19,560
know, he didn't want wasn't, you
know, it wasn't a conversation

390
00:25:19,560 --> 00:25:22,260
or questions. You know, it was
like I told you to go, Yeah, I'm

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not here to discuss it with you.
But I think that that curiosity

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is when you're in an environment
where you are able to ask

393
00:25:28,110 --> 00:25:31,710
questions, and it's encouraged
for you to question things that

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you can learn to be very
curious. And I think it's

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something that people should
work to cultivate. If they if

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they feel like they're not very
curious about things, then I

397
00:25:42,870 --> 00:25:48,150
wouldn't, I would really
encourage them to try. Try it

398
00:25:48,150 --> 00:25:52,800
on, you know, and just start
asking questions, then they

399
00:25:52,800 --> 00:25:54,720
might be surprised might be
pleasantly surprised to be like,

400
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Oh, wow. Okay. Um, and then,
what was the second part of the

401
00:26:00,420 --> 00:26:00,840
question? I'm

402
00:26:00,840 --> 00:26:03,000
Janice Porter: sorry, the most
curious about these days.

403
00:26:03,030 --> 00:26:05,130
Kristen Kramer: What am I most
curious about these days? Um,

404
00:26:06,990 --> 00:26:12,090
well, so it's kind of twofold.
Um, one is, I'm, I'm really

405
00:26:12,090 --> 00:26:16,710
curious about the direction of
AI. Because, you know, I grew up

406
00:26:16,740 --> 00:26:19,650
with the Terminator movies, and
I am like this, this is the,

407
00:26:19,890 --> 00:26:24,240
this is Skynet. Like being born.
Right? And that's part of what I

408
00:26:24,240 --> 00:26:27,660
have go through my head
sometimes. Because, because with

409
00:26:27,690 --> 00:26:30,870
a long conversation anyway, but
so I'm very curious to see how

410
00:26:30,870 --> 00:26:34,710
that's going to go. But I think
I'm most curious about human

411
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behavior, and why people do the
things that they do. And you

412
00:26:40,890 --> 00:26:44,550
know, why you can have two
people that grow up in the same

413
00:26:44,550 --> 00:26:48,840
household, and they turn out
very differently, or why people

414
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make the decisions that they
make. And it's not just

415
00:26:50,760 --> 00:26:54,990
psychology, it's really just
kind of understanding, like, the

416
00:26:54,990 --> 00:26:58,860
logic that they're using to make
those decisions. So I think

417
00:26:58,860 --> 00:27:01,770
that's why True Crime appeals to
me so much is, you know, not

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because I'm, like, morbid, and
like to see other people suffer.

419
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But it's because I, I'm like,
the question I'm always asking

420
00:27:11,250 --> 00:27:18,390
is, like, at what point did
that, you know, boundary of, I

421
00:27:18,390 --> 00:27:22,350
might think about doing that.
But I know, that's not a good

422
00:27:22,350 --> 00:27:24,990
idea, right? Like, I don't want
to do the jail time, there's too

423
00:27:24,990 --> 00:27:27,060
many repercussions, like, you
know, being able to understand

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00:27:27,060 --> 00:27:31,680
the potential outcome and the
consequences of it, versus

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00:27:31,680 --> 00:27:37,410
somebody that just bypasses that
boundary, and they do something,

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you know. So that's like a, what
happened there? Like, how did

427
00:27:44,310 --> 00:27:47,040
they get to that point where
they were like, Yeah, this, this

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00:27:47,040 --> 00:27:50,430
is a good plan, this is what I'm
going with, versus I'm going to

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00:27:50,430 --> 00:27:54,870
walk away and whatever, you
know, have the day, you know,

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00:27:55,110 --> 00:27:57,720
karma delivers to you that you
deserve or whatever, you know.

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00:27:58,890 --> 00:28:00,960
So I think human behavior is
probably the thing I'm most

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00:28:00,960 --> 00:28:05,010
curious about. Okay, thank you.
I can rival being an AI. Yeah.

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00:28:05,339 --> 00:28:07,679
Janice Porter: Okay. That's
awesome. Thank you. And the last

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00:28:07,679 --> 00:28:09,989
question I want to ask you is
what would you like to leave

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00:28:09,989 --> 00:28:15,509
with my audience today as
perhaps your, your key business?

436
00:28:17,189 --> 00:28:17,999
Advice?

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00:28:20,190 --> 00:28:27,030
Kristen Kramer: Yeah, so first,
I would say that, at some point

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00:28:27,030 --> 00:28:30,210
in your business, you need help,
right? Like, you're gonna get to

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00:28:30,210 --> 00:28:35,640
a point where you just can't
manage it all yourself. And if

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00:28:35,640 --> 00:28:40,380
we work to build a solid
foundation, meaning you've taken

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00:28:40,380 --> 00:28:44,070
the time to I know this is gonna
sound really tedious and boring.

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00:28:44,280 --> 00:28:46,950
But to really document the way
you're working in your business,

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00:28:46,950 --> 00:28:50,970
how things get done. Then when
you come to me and you say,

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00:28:51,000 --> 00:28:54,960
Kristen, I need to get a virtual
assistant. And I asked you, what

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00:28:54,960 --> 00:28:58,470
are you going to have them do,
you will understand what you

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00:28:58,470 --> 00:29:04,080
want to get off of your plate,
right? And you have to know that

447
00:29:04,470 --> 00:29:10,230
information before you go out
and hire somebody. Because if

448
00:29:10,230 --> 00:29:14,040
you put the cart before the
horse and hire somebody without

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00:29:14,250 --> 00:29:18,780
having a clue as to what you're
going to delegate to them. And

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00:29:18,780 --> 00:29:21,960
that's usually just because
we're, you know, we're walking

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00:29:21,960 --> 00:29:24,600
on water all the time as
entrepreneurs, so we don't stop

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00:29:24,600 --> 00:29:26,910
long enough to get it all
organized in a nice, neat little

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00:29:26,910 --> 00:29:32,640
package, right? But take the
time to document it. And do

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00:29:32,640 --> 00:29:37,590
yourself a huge favor. To do
that and consciously understand

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00:29:37,590 --> 00:29:42,840
where you're investing your
time. Because if it's not, if

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00:29:42,840 --> 00:29:48,030
your time is not invested in
cultivating relationships, and

457
00:29:48,090 --> 00:29:51,060
nurturing relationships, because
those are the two activities

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00:29:51,060 --> 00:29:56,400
that put money in your bank
account, then it probably needs

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00:29:56,400 --> 00:29:59,670
to be assigned to somebody else.
But to do that, you have to know

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00:29:59,670 --> 00:30:05,160
what If those things are, how
you're going to train them, how

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00:30:05,160 --> 00:30:08,070
are you going to onboard them?
How you're going to assign work

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00:30:08,070 --> 00:30:12,480
to them? How you're going to
hold them accountable without

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00:30:12,660 --> 00:30:15,780
micromanaging them to death and
creating more work for yourself?

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00:30:16,320 --> 00:30:18,840
Janice Porter: Yeah, that's,
that's good advice, actually.

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00:30:18,870 --> 00:30:24,570
Because I have tried before, to,
to have someone do some VA work

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00:30:24,570 --> 00:30:26,910
for me, but I didn't really know
what I wanted them to do. And

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00:30:26,910 --> 00:30:31,440
you can't expect them to be the
person to pick it up when they

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00:30:31,440 --> 00:30:34,740
don't know what you know what
you want. So right, yeah,

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00:30:34,740 --> 00:30:36,690
Kristen Kramer: and they only
see a sliver of your business,

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00:30:36,690 --> 00:30:41,520
they don't really see the entire
business itself. So it's, you

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00:30:41,520 --> 00:30:44,100
really put yourself in, you
know, in a position of

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00:30:44,100 --> 00:30:50,370
frustration and not getting the
results that you hoped for. When

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00:30:50,370 --> 00:30:53,340
you're not clear on what you're
going to have them do. Plus, if

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00:30:53,340 --> 00:30:55,740
you don't know what you're going
to delegate, how do you ensure

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00:30:55,740 --> 00:30:57,600
that you hire the right
professional?

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00:30:57,869 --> 00:30:59,999
Janice Porter: Right, exactly.
Because not everybody's the

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00:30:59,999 --> 00:31:03,569
expert in it. Right. Right.
Well, thank you. Thank you for

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00:31:03,569 --> 00:31:07,349
being here. Thank you for your
wisdom because I do believe that

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00:31:07,499 --> 00:31:10,079
you know what you're talking
about, and I encourage my

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00:31:10,079 --> 00:31:16,079
audience to check out your
website bold moves boss.com and

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00:31:16,109 --> 00:31:19,919
I will put everything in the
show notes about how to find

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00:31:19,919 --> 00:31:24,689
you. Excuse me, I will also send
you some information on an rule

483
00:31:24,959 --> 00:31:27,959
and her books. And it'd be fun
for me to look those up again.

484
00:31:28,349 --> 00:31:31,679
And, and thank you to my
audience for being here. As

485
00:31:31,679 --> 00:31:35,969
usual. I appreciate you and
remember to stay connected and

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00:31:35,969 --> 00:31:36,779
be remembered