1 00:00:00,000 --> 00:00:02,189 Welcome to the Talent Trade. 2 00:00:02,189 --> 00:00:07,110 I am your host, Stephanie Maas, partner here at Thinking Ahead. 3 00:00:07,500 --> 00:00:12,055 And today we're gonna talk about tenacity slash courage. 4 00:00:12,854 --> 00:00:15,315 Alright, I wanna set the stage a little bit. 5 00:00:15,615 --> 00:00:16,784 Two main thoughts. 6 00:00:17,235 --> 00:00:24,585 One was this analogy and the difference between a lion and a gazelle and their mission. 7 00:00:24,585 --> 00:00:27,764 Every day when they wake up, the lion wakes up. 8 00:00:27,764 --> 00:00:31,755 Most days perfectly fine, but every so often. 9 00:00:32,114 --> 00:00:33,644 It's not every day, but every so often. 10 00:00:33,644 --> 00:00:37,275 Once a week, twice a week, I don't know, once a month he wakes up hungry. 11 00:00:37,725 --> 00:00:45,074 And then for his survival or her survival, they have to go find food to live. 12 00:00:45,495 --> 00:00:49,035 The gazelle, on the other hand, wakes up. 13 00:00:49,480 --> 00:00:55,270 Running for its life because the weakest gazelle becomes the food. 14 00:00:55,870 --> 00:01:00,040 So it's two very real, very different mentalities. 15 00:01:00,040 --> 00:01:14,920 One is running towards the other is running from, and when I started to think about that and that analogy, it really hit me that for most recruiters most days we're off to the races. 16 00:01:14,920 --> 00:01:15,760 We're off running. 17 00:01:16,270 --> 00:01:18,655 Sometimes it's because we're so hungry. 18 00:01:19,635 --> 00:01:23,865 We haven't had a search in 45 days and we desperately need something to stay alive. 19 00:01:24,435 --> 00:01:34,905 Sometimes it's, Hey, I've gotta find candidates to put, because I told this client I would and spend three weeks and I don't have anybody, and now I'm running for my life to keep this search alive kind of thing. 20 00:01:35,265 --> 00:01:37,575 There's nothing wrong with either one of them. 21 00:01:37,665 --> 00:01:38,625 They're both right. 22 00:01:38,625 --> 00:01:41,175 They both serve us incredibly well. 23 00:01:41,175 --> 00:01:42,825 When the time is right. 24 00:01:43,515 --> 00:01:47,775 In our profession and in life, but I'm gonna stay professional. 25 00:01:48,375 --> 00:01:57,045 There tends to be a cycle that most of us go through at some point or another, and most often it's on repeat. 26 00:01:57,195 --> 00:01:59,265 The length of time, it's three different cycles. 27 00:01:59,265 --> 00:02:01,815 The length of time for the cycle can totally depend. 28 00:02:02,295 --> 00:02:07,485 But to be a successful long-term recruiter, you will experience all three of these. 29 00:02:08,175 --> 00:02:11,625 The three step cycle is survive. 30 00:02:12,060 --> 00:02:14,160 Strive and thrive. 31 00:02:15,120 --> 00:02:18,390 Breaking that down to professional side of things. 32 00:02:18,990 --> 00:02:26,100 Typically when you are billing less than 150,000, that's survival mode. 33 00:02:26,520 --> 00:02:28,830 You are working to cover your draw. 34 00:02:28,950 --> 00:02:30,300 You're learning the business. 35 00:02:30,300 --> 00:02:32,550 It's skill development, it's volume. 36 00:02:32,910 --> 00:02:40,380 You are creating a foundation for what will hopefully be a very successful business, AKA desk down the road. 37 00:02:40,800 --> 00:02:45,990 Most of us here we are now in the second or third stage. 38 00:02:46,470 --> 00:02:50,550 Second stage being the striving stage. 39 00:02:50,850 --> 00:02:56,460 Striving typically looks like you're probably billing between one 50 and 300. 40 00:02:56,970 --> 00:02:58,920 You kind of got things figured out. 41 00:02:59,100 --> 00:03:02,040 You're still doing some skill development. 42 00:03:02,520 --> 00:03:07,380 You're learning a little as you go, but you know enough to also learn from others. 43 00:03:08,310 --> 00:03:11,340 This is really what I call kind of the building. 44 00:03:11,700 --> 00:03:20,160 You know, if step one is laying the foundation, this is raising the walls, this is really building our desk, building a reputation, et cetera. 45 00:03:20,790 --> 00:03:30,510 And then the third stage, and this is where we typically get to consistently billing over 300, 3 25 on a regular basis. 46 00:03:31,170 --> 00:03:34,200 That's the Thrive stage. 47 00:03:35,085 --> 00:03:46,305 I will tell you in my 25 year career, I have been at all three multiple times, and the point isn't the fact that you go up and down and all around, I mean, that's just life. 48 00:03:46,545 --> 00:03:53,355 The point is recognizing where you're at and being intentional to get to where do you want to go? 49 00:03:53,775 --> 00:04:01,245 So what I'm gonna do is break down what it really means to thrive in this business. 50 00:04:01,605 --> 00:04:06,975 What does that mean in a tactical, practical way as it relates to our desk? 51 00:04:07,185 --> 00:04:09,915 Not philosophical, although there's gonna be a little bit of that. 52 00:04:10,364 --> 00:04:17,234 But what does that really mean if, if I'm going to engage, what does that really mean for my desk? 53 00:04:17,864 --> 00:04:20,804 There are four main pillars to our desk. 54 00:04:21,315 --> 00:04:23,804 Recruiting biz dev planning. 55 00:04:24,569 --> 00:04:25,530 The head game. 56 00:04:25,919 --> 00:04:32,519 So as we talk about the tactical and practical, those are the four kind of areas we wanna pull to. 57 00:04:33,059 --> 00:04:36,359 So we're gonna start with tenacity, also. 58 00:04:36,359 --> 00:04:40,019 Courage, tenacity slash courage. 59 00:04:41,175 --> 00:04:46,695 When we think about tenacity, that's just certain number of calls, certain amount of call time. 60 00:04:47,055 --> 00:04:47,805 Those are the metrics. 61 00:04:47,835 --> 00:04:49,875 'cause that's super tactical and practical. 62 00:04:50,295 --> 00:04:56,895 So when we're in a survive stage, it's just, Hey, can we create muscle memory to make 35 to 60 calls a day? 63 00:04:57,234 --> 00:05:01,015 Leave high quality voicemails, start having engaging conversations. 64 00:05:01,435 --> 00:05:11,664 When you're in the strive zone, those conversations are leading to consistently winning search assignments, recruiting candidates, you start filling roles, those type of things. 65 00:05:12,114 --> 00:05:16,015 What does a metric in the Thrive stage look like? 66 00:05:16,560 --> 00:05:26,969 Consistently producing over three-ish, putting the work in when the work counts, even if it's uncomfortable, or even if we've already quote unquote, had a good day. 67 00:05:27,659 --> 00:05:34,590 So we go, okay, I typically make five to 10 business calls a day, and they are typically this level person. 68 00:05:34,590 --> 00:05:37,200 I've got three or four talent acquisition folks in there. 69 00:05:37,200 --> 00:05:43,680 I've got three or four VPs, and then I might call one or two board members or CEOs or presidents or whatever you wanna call it. 70 00:05:44,070 --> 00:05:45,780 So that's our striving. 71 00:05:46,200 --> 00:05:54,300 Nope, my five to 10 is now gonna be six board members or CEOs or presidents or that level. 72 00:05:54,630 --> 00:05:59,400 I still need to talk to a couple talent folks on a ca, you know, on the regular, but not like I do here. 73 00:05:59,610 --> 00:06:01,440 That's exactly what we're talking about. 74 00:06:01,800 --> 00:06:03,990 This is the next level. 75 00:06:04,410 --> 00:06:15,540 This is taking it up and being tenacious enough to be aware of it, plan for it, and then the courage comes in. 76 00:06:16,409 --> 00:06:24,629 Even though it might feel, we may feel a little under confident, we do it anyway, which is also, it brings us right back to tenacity. 77 00:06:25,140 --> 00:06:27,090 Tenacity is just doing it. 78 00:06:27,390 --> 00:06:28,200 Just doing it. 79 00:06:28,349 --> 00:06:28,590 Yes. 80 00:06:28,590 --> 00:06:29,340 It feels uncomfortable. 81 00:06:29,340 --> 00:06:29,580 Yes. 82 00:06:29,580 --> 00:06:30,570 I feel under confident. 83 00:06:30,989 --> 00:06:44,640 I'm gonna do it anyway, bringing that planning kind of to the next level is pick out the top 10 people want to talk to every day and call them first thing, and this is gonna sound crazy, but not leave a message. 84 00:06:45,000 --> 00:06:57,479 And again, this relates to biz dev or recruiting, not money calls or process calls, and then that four to five window call them back, and now this they again, they're more likely to answer anyway because of the time of day. 85 00:06:58,050 --> 00:07:02,310 Then secondly, so now it's like, Hey, this guy's trying to get in touch with me. 86 00:07:02,669 --> 00:07:07,230 That's a elevation, that's a thriving practice. 87 00:07:07,559 --> 00:07:11,369 As it relates to planning, we talk to anybody that's a top producer. 88 00:07:11,369 --> 00:07:12,659 They talk about planning. 89 00:07:13,260 --> 00:07:17,069 Most of us do it most of the time. 90 00:07:17,430 --> 00:07:24,870 To the point where I was actually talking with a new hire on the banking team and one of her goals for the next 30 days, and I thought this was really great. 91 00:07:24,870 --> 00:07:31,710 An incredible pickup on her behalf was she said, Hey, when I first started I just, this was my marketing time. 92 00:07:31,710 --> 00:07:32,760 This was my recruiting time. 93 00:07:32,760 --> 00:07:34,409 I just had the blocks of time. 94 00:07:34,710 --> 00:07:43,080 And now for the next 30 to 45 days, she is actually gonna go into those blocks of time and make them super specific. 95 00:07:43,080 --> 00:07:46,230 Like, this is an hour of marketing in this. 96 00:07:46,534 --> 00:07:49,534 Territory looking for this type of role. 97 00:07:49,534 --> 00:07:49,895 A search. 98 00:07:49,895 --> 00:07:51,575 I can win with this type of role. 99 00:07:52,205 --> 00:07:58,805 Then I'm gonna do a marketing block, you know, calling on this kind of person, looking for this kind of role in this territory. 100 00:07:59,344 --> 00:08:02,735 Then I'm gonna do recruiting for this search that I'm working on. 101 00:08:03,155 --> 00:08:14,765 And part of her planning, taking it to the next level is before she closes out at night, she's gonna already have the 10, 15 people in each block that she needs to call. 102 00:08:15,145 --> 00:08:24,625 So that not only is she well planned and specifically planned, but the people, the phone numbers, all of that is teed up and ready to go. 103 00:08:24,924 --> 00:08:26,575 That's next level planning. 104 00:08:26,575 --> 00:08:31,375 That's planning with incredible intention, and again, life happens. 105 00:08:32,189 --> 00:08:34,140 Best life plans, whatever. 106 00:08:34,439 --> 00:08:36,809 However, we are something I can level up. 107 00:08:37,140 --> 00:08:40,740 We are something I can show better tenacity, better courage, whatever. 108 00:08:41,010 --> 00:08:44,790 We all have multiple things that we have to accomplish in our day. 109 00:08:44,790 --> 00:08:55,469 We have multiple roles that we play in our lives, but being incredibly intentional about what we're doing, when we're doing it and how we're doing it transitions us from strive to thrive. 110 00:08:56,459 --> 00:09:00,990 Let's talk about the head game, 'cause that seems a little more abstract. 111 00:09:01,574 --> 00:09:03,525 Tenacity slash courage. 112 00:09:04,094 --> 00:09:06,884 When we start in the business is just do the work. 113 00:09:06,915 --> 00:09:09,344 Just do the work, show up in an attitude of gratitude. 114 00:09:09,675 --> 00:09:10,334 Just do the work. 115 00:09:10,334 --> 00:09:11,474 Just do the work, and that's great. 116 00:09:11,474 --> 00:09:15,494 In the beginning for survival mode, it's often just about showing up. 117 00:09:15,764 --> 00:09:18,824 Then the next level is showing up with some intention. 118 00:09:19,130 --> 00:09:24,350 And allowing us to feel good for things like, Hey, I won a search. 119 00:09:24,770 --> 00:09:33,590 I mean, honestly, there was a period of time where even after 15 years in the business, I was still excited that I actually won a search because it was so inconsistent in my world. 120 00:09:34,250 --> 00:09:42,380 Now the next level is just getting to that emotional maturity where you can coach yourself, you can talk to yourself. 121 00:09:42,380 --> 00:09:45,230 Not that we don't still need outside influences, but. 122 00:09:45,395 --> 00:09:47,255 Hey, this is just part of the process. 123 00:09:47,285 --> 00:09:48,814 I know I'm doing what I need to be doing. 124 00:09:49,084 --> 00:09:50,495 I need to trust the process. 125 00:09:50,824 --> 00:10:03,694 Almost we get so good in the thriving where we're not devoid of emotion 'cause that I hope that never happens, but the impact just doesn't affect us like it used to. 126 00:10:04,079 --> 00:10:15,180 What I hear a lot of with the head game is I love the idea of you keep the survivor mentality, keep the hunger, but we want to operate in a elevated sense. 127 00:10:15,180 --> 00:10:15,959 We're still hungry. 128 00:10:16,380 --> 00:10:21,060 Uh, we don't wanna be the lion that we just get up and we haven't had a placement in, you know, a month or two months. 129 00:10:21,390 --> 00:10:24,540 We wanna get up every day knowing, hey, I probably need to find food today. 130 00:10:24,930 --> 00:10:30,270 But the other side of that, that next level side is these are some things in practice. 131 00:10:30,720 --> 00:10:32,220 Part of this is, it's just. 132 00:10:32,285 --> 00:10:34,115 Professional self-awareness. 133 00:10:34,444 --> 00:10:35,915 Like most of us we're. 134 00:10:35,915 --> 00:10:42,755 We're pretty good at checking in with ourselves, seeing how we're doing as a human, all the things that give us pitfalls and blinders. 135 00:10:42,814 --> 00:10:53,615 Also, we can have pitfalls and blinders on our desk and having a regular every week, every two weeks, once a month, whatever works best for you, but self-assessment of your desk. 136 00:10:53,885 --> 00:11:01,115 Hey, if I was, you know, if I didn't know me and I was coming in and looking at my desk right now, what does it look like? 137 00:11:01,324 --> 00:11:08,194 Is what I have going on, align with my goals, and I'll give you an um, an exercise you can do. 138 00:11:08,194 --> 00:11:09,724 It's stupid simple. 139 00:11:10,055 --> 00:11:10,864 Pull out your par. 140 00:11:11,224 --> 00:11:12,694 Let's look at everything in your pipeline. 141 00:11:13,114 --> 00:11:16,055 Write down every little thing what the fee could be. 142 00:11:16,384 --> 00:11:24,035 So right now in your pipeline, you've got what looks like could close over the next 90 days, about 75,000. 143 00:11:24,545 --> 00:11:28,954 Okay, well, your goal a quarter is a hundred thousand and we never bat a hundred. 144 00:11:29,344 --> 00:11:31,084 So usually. 145 00:11:31,410 --> 00:11:37,380 If you're really good at this job or if you're decent, you're gonna close about 50% of what's on your desk. 146 00:11:37,830 --> 00:11:46,020 If you're great, you might close 70, but we also know the proverbial poo could hit the fan at any time, and you close 30%. 147 00:11:46,650 --> 00:11:48,060 Figure out those numbers. 148 00:11:48,120 --> 00:11:51,240 What is it at 30%, 50%, and 70%? 149 00:11:51,675 --> 00:11:52,935 It's just reality. 150 00:11:53,175 --> 00:11:55,875 And I know people don't always like to look at the numbers that, you know, I used to jinx. 151 00:11:55,875 --> 00:11:58,275 I don't wanna, I don't wanna talk a deal about a deal before it closed. 152 00:11:58,995 --> 00:11:59,835 This isn't that. 153 00:11:59,835 --> 00:12:01,395 This is professional maturity. 154 00:12:01,545 --> 00:12:02,535 This is being a grownup. 155 00:12:02,745 --> 00:12:04,785 Every business does forecasting. 156 00:12:04,845 --> 00:12:05,925 We need to do it too. 157 00:12:06,315 --> 00:12:08,265 But this is what you do when you're in a thrive mode. 158 00:12:08,385 --> 00:12:09,705 You don't do it when you're in survival. 159 00:12:09,765 --> 00:12:10,290 It's too defeat. 160 00:12:10,910 --> 00:12:21,890 So instead, you know, sit down with your leader or manager or yourself, and on a regular basis, do a gut check of your desk with real numbers, real facts. 161 00:12:22,339 --> 00:12:27,199 And then you can go, okay, I know how to adjust my behaviors. 162 00:12:27,960 --> 00:12:39,300 You know, again, it's super, it's, it can be such a great tool because then you can go back and say, you know, I've been, I've been patting myself on the back for having all these marketing calls and connects, but I haven't won a search. 163 00:12:39,360 --> 00:12:43,020 So the survival slash striver. 164 00:12:43,395 --> 00:12:52,695 Can feel good about making a lot of marketing calls, but my activity hasn't been effective in netting results, so no more pats on the back for that. 165 00:12:52,875 --> 00:13:01,185 I now can pat myself on the back when I send out a search assignment contract, so instead of patting myself on the back, like, oh, yay, look at me. 166 00:13:01,185 --> 00:13:02,865 I made this many Vista calls this week. 167 00:13:02,865 --> 00:13:06,375 Instead, it's, Hey, I, I sent out three proposals this week. 168 00:13:06,435 --> 00:13:08,115 That really is what moves a needle. 169 00:13:08,805 --> 00:13:10,665 Let me take it one step further. 170 00:13:10,960 --> 00:13:14,650 And I'm going to spotlight and highlight the word courage a little bit. 171 00:13:15,130 --> 00:13:20,050 When you think about courage in our desk, what makes you feel courageous? 172 00:13:20,400 --> 00:13:20,940 I'll share. 173 00:13:20,940 --> 00:13:25,590 For me, this may come as a surprise, but I actually don't like confrontation. 174 00:13:25,830 --> 00:13:28,590 So now look, I'll bow up for my people. 175 00:13:28,680 --> 00:13:30,600 I will confront for the people I love. 176 00:13:30,600 --> 00:13:35,580 But when it comes to myself, my own world, those type of things, I don't like confrontation. 177 00:13:36,060 --> 00:13:48,030 So anytime I have to have a confrontation, or if I need to ask a hard question or a question that I don't think I'm gonna like the answer, you know, like, Hey, what, what would make you not take this job? 178 00:13:48,374 --> 00:13:54,374 That's a difference between a striver and a thriver is the striver just dances around it. 179 00:13:54,974 --> 00:13:56,474 A thriver says a point blank. 180 00:13:57,045 --> 00:13:58,244 Hey, I know you're excited. 181 00:13:58,244 --> 00:13:59,354 I appreciate all that. 182 00:13:59,354 --> 00:14:00,405 Thank you for sharing it. 183 00:14:01,094 --> 00:14:07,814 But I'm just curious, what would make you not take this Anytime I have to do the pushback. 184 00:14:08,114 --> 00:14:10,364 Yeah, that's always a tough one for me. 185 00:14:10,545 --> 00:14:14,234 But do an audit of your desk over the next 30 days. 186 00:14:14,579 --> 00:14:23,430 And look for one area where you feel like you can up your tenacity for your courage. 187 00:14:23,880 --> 00:14:24,510 Just one. 188 00:14:24,930 --> 00:14:25,500 Just one. 189 00:14:25,890 --> 00:14:28,410 And again, this isn't about reinventing the wheel. 190 00:14:28,980 --> 00:14:32,400 We're not reinventing ourselves, we are just leveling up. 191 00:14:32,790 --> 00:14:35,520 But is one thing that you can do. 192 00:14:36,105 --> 00:14:39,375 To take your tenacity or courage to the next level in your desk. 193 00:14:39,824 --> 00:14:52,245 And then of course the idea would be you put that into practice as soon as you know what it's, I truly believe if y'all go through this with me and just these little bitty changes you're gonna see at transformation. 194 00:14:52,574 --> 00:14:54,465 And I truly believe it's possible.