Sam's club plans to open a new store without checkout lines.
Speaker AAccording to CNBC, Sam's club is opening a club that will have no checkout lanes, will display online only items, and will have a larger area for fulfilling e commerce orders for curbside pickup and home delivery.
Speaker AIn this new club, which will open in mid October, customers will have to use a smartphone app called Scan and go to ring up their purchases as they walk through the aisles and then pass through a computer vision based archway to leave the store in the area typically reserved for cash registers.
Speaker AThe company will instead display online only items as wide ranging as a twelve foot Christmas tree and at a five carat lab grown diamond that members can scan QR codes and go straight to those items in the app.
Speaker AI think there's even a Mercedes like G Wagon or something, right?
Speaker BYeah, I heard some type of suv.
Speaker BI don't know if it's a G wagon or not, but I'm not super familiar with the Mercedes line because you can decide my price range now.
Speaker AYou can be.
Speaker AStore workers will also have about four times more space for preparing customers e commerce orders for curbside pickup and home delivery, according to Sam's club executives.
Speaker AChris, I know you love this new store concept from Sam's club, but just how much do you love it?
Speaker BWell, and have you ever seen spinal tap?
Speaker AI have.
Speaker BYeah.
Speaker BI'm an eleven on this 111.
Speaker BTurn it up to eleven.
Speaker ANew store in Grapevine, Texas.
Speaker BYes, I love it for a lot of reasons.
Speaker BI think.
Speaker BOne, unlike Amazon go, the setup doesn't require inflexible merchandising, which we'll talk about later, for sure.
Speaker BBut more importantly, the overall setup that is being tested has already been tested with great regularity throughout Sam's club's chain.
Speaker BSo, for example, scan and go adoption is 30% chain wide.
Speaker AYeah.
Speaker BAnd in May, Sam's club said that it planned to roll out the automated archways, the computer vision archways that scan your, your cart and, you know, correlate it to your receipt.
Speaker AYep.
Speaker BAnd that they're already going to plan to roll that out to all stores by the end of the year.
Speaker BSo the only big difference here with this store is that Sam's Club is taking the Audi, basically taking the audacious, audacious stance and saying, you can't shop this store any other way.
Speaker BThat's what's new here.
Speaker AYeah.
Speaker BAnd, you know, Sam's is also forcing.
Speaker BIt's similar to what they did with Sam's Club now back in 2018.
Speaker BThe only difference is the archways.
Speaker ARight.
Speaker BRight.
Speaker BAnd so this is what's, this is what's new about it.
Speaker BSo I don't know all the puts and takes involved in this, but to me, it's a logical extension of the next iteration of now as a concept store idea.
Speaker BAnd now they're bringing this grapevine store online, which is now a second concept store idea.
Speaker BAnd for that, I applaud them.
Speaker BIt's a great way to do innovation and to learn what the more technically affluent generations are going to want from a warehouse club experience as you go forward.
Speaker BThey're only going to learn from this, and they're going to get better at what they do, for sure.
Speaker AAnd I think that one important thing to point out here is that Sam's club is uniquely positioned to do this in a way that I think most grocers are not.
Speaker AAnd that is because they have members.
Speaker AIt's a membership based club.
Speaker ASo they can require that you shop this store a certain way.
Speaker AAnd I think that that's an advantage that they have.
Speaker AAnd again, to your point, is definitely worth testing, but I think it fits this overall theme here that we keep hearing about.
Speaker AAt least I keep hearing about a grocery shop wherever.
Speaker AYes, you may have to shop with the scan and go app or the caper card from Instacart, but there's enough incentive now for the consumer to pay this off.
Speaker AAnd I think that's what's starting to change here with some of these required shopping tactics that we're seeing deployed by grocers and clubs.
Speaker BYeah, that's a great point, too.
Speaker BThe last thing I'd say on this one, I think the headlines are potentially giving this a little bit of a disservice to the emphasis on the checkout free nature of the store, because I think what Sam's club is really doing here is they've created a first truly personalized digital shopping experience where they can understand everything that's happening in the store, where the customers are going, what they're scanning, what they're putting in their cart, what they're leaving the store with, and that's the power of the data.
Speaker BAnd they're also, don't forget earlier this year, a headline we didn't cover on our show.
Speaker BThey're piping retail media into scan and go app, which is also going to be very powerful, to your point, about keeping track of your budget as you're in the store.
Speaker BAnd the last point I make, and I think this is really important, they're way ahead of Costco on this.
Speaker AYes.
Speaker BLike Costco hasn't even sniffed in any of these directions.
Speaker BAnd so when you think about this ten or 15 years down the line, then it becomes really powerful.