This is More Than Work, the podcast reminding you that your self-worth
Rabiah Coon:is made up of more than your job title.
Rabiah Coon:Each week, I'll talk to a guest about how they discovered that for themselves.
Rabiah Coon:You'll hear about what they did, what they're doing, and who they are.
Rabiah Coon:I'm your host, Rabiah.
Rabiah Coon:I work in IT, perform standup comedy, write, volunteer, and of course, podcast.
Rabiah Coon:Thank you for listening.
Rabiah Coon:Here we go.
Rabiah Coon:Hey everyone.
Rabiah Coon:Welcome back to More Than Work.
Rabiah Coon:So my guest today is John El-Maraghy and he is the director at Archangel
Rabiah Coon:Raphael's Mission, also called ARM, which I'll be sticking with cause
Rabiah Coon:I couldn't say that twice now.
Rabiah Coon:So thanks for being here.
John El-Maraghy:No, thank you so much for having me.
Rabiah Coon:And so, John, where am I talking to you from?
John El-Maraghy:So I live in Jersey City so right outside of New
John El-Maraghy:York, but ARM operates primarily in Central and North Jersey.
John El-Maraghy:So we go probably about as south as the Jersey Shore for those who are
John El-Maraghy:familiar Not from the television show, the real Jersey Shore.
John El-Maraghy:And we go about as far north as basically where I live.
John El-Maraghy:So cover about a 30, 35 mile line across the Central and
John El-Maraghy:Northern part of New Jersey.
Rabiah Coon:Awesome.
Rabiah Coon:That's great.
Rabiah Coon:And did you grow up in New Jersey?
John El-Maraghy:Yep.
John El-Maraghy:Born in Jersey, raised in Jersey, and all indications or that I'll die in Jersey.
Rabiah Coon:That's what it's seeming like.
Rabiah Coon:Yeah.
Rabiah Coon:No, it's, it's cool.
Rabiah Coon:And I know you're right across from New York.
Rabiah Coon:I was definitely in Jersey City a few times when I, when I lived over there.
Rabiah Coon:But what did you start out doing before you were working at ARM?
John El-Maraghy:So, ARM actually started for me in college.
John El-Maraghy:So at the time I was in the service industry which I think definitely
John El-Maraghy:there's a a connection there between kind of the hospitality component
John El-Maraghy:of what we like to offer at ARM.
John El-Maraghy:My wife and, well, my then girlfriend, but now wife and co-founder also at college.
John El-Maraghy:Also a hospitality professional at the time.
John El-Maraghy:And then after graduation, my wife ended up becoming a nurse.
John El-Maraghy:She's a nurse right now in New York, actually at the Mount Sinai Hospital.
John El-Maraghy:And I went on to a career originally in consulting.
John El-Maraghy:But then transitioned to the nonprofit sector, which is where I currently work.
Rabiah Coon:Yeah.
Rabiah Coon:Yeah.
Rabiah Coon:And it's, I mean, they're a lot different for sure, consulting and non-profit.
Rabiah Coon:So when you went into consulting, were you doing business development or what
Rabiah Coon:kind of stuff were you doing there?
John El-Maraghy:Yeah, so I was working primarily in like
John El-Maraghy:borderline impact consulting.
John El-Maraghy:I call it impact consulting.
John El-Maraghy:So we were primarily doing commercialization and exposure work.
John El-Maraghy:So things like, like pitch competitions, like very Shark Tanky things to
John El-Maraghy:highlight new and upcoming technology specifically in the health space.
John El-Maraghy:And we would work for clients like the IFC, the World Bank, the City of New
John El-Maraghy:York, Robert Wood Johnson Foundation.
John El-Maraghy:So very, you know, very nonprofit adjacent.
John El-Maraghy:But yeah, there's, there was definitely a distinction between my consulting life
John El-Maraghy:and my nonprofit administration life.
Rabiah Coon:Mm-hmm.
Rabiah Coon:And then so what brought you to deciding to move into non-profit?
John El-Maraghy:Well, you know, I think for me that was
John El-Maraghy:always where I wanted to be.
John El-Maraghy:Like, actually, one of the reasons I left my consulting role is because the, the
John El-Maraghy:makeup and culture of the company had had switched more towards traditional McKinsey
John El-Maraghy:style consulting, where we would kind of just do management consulting and business
John El-Maraghy:administration and things like that.
John El-Maraghy:And I've often found that, you know, and I kind of sometimes call it a curse.
John El-Maraghy:I mean, it's a beauty and a curse, but I really can't work well, you
John El-Maraghy:know, at at the level that I like to be producing work at, unless I really
John El-Maraghy:believe in, in the mission of the organization that I work, that I work for.
John El-Maraghy:It doesn't necessarily have to be nonprofit, you know, it can be for
John El-Maraghy:profit, but you know, it really does have to be there has to be a mission
John El-Maraghy:alignment for me, and that's why I knew that if I, if I transitioned into the
John El-Maraghy:nonprofit world, I would never have to worry about a, a culture shift like we
John El-Maraghy:had when I was in the consulting world.
Rabiah Coon:Mm-hmm.
Rabiah Coon:Yeah, that makes sense.
Rabiah Coon:And especially as things have evolved over time, I mean, people
Rabiah Coon:are looking for more meaningful or mission driven work and even in our
Rabiah Coon:lives we try to be more intentional.
Rabiah Coon:Some of us.
Rabiah Coon:I won't say everybody.
John El-Maraghy:Hopefully.
John El-Maraghy:Yeah, exactly.
John El-Maraghy:That's the goal.
Rabiah Coon:Do you know what brought you to that kind of mindset?
Rabiah Coon:Just cuz I'm someone who relates very, very much to being service minded and
Rabiah Coon:being of, of the thought that that kind of even mindset about working
Rabiah Coon:somewhere that you believe in their mission and values is important.
Rabiah Coon:Whether I do that or not all the time is another thing.
Rabiah Coon:But do you know what drove you to that kind of thinking and life?
John El-Maraghy:Yeah, absolutely.
John El-Maraghy:I appreciate that question.
John El-Maraghy:So, you know, for me it was very much like a journey of self-discovery.
John El-Maraghy:So ARM was kind of a expression of a, of a level of maturity that I
John El-Maraghy:hadn't reached up until that point.
John El-Maraghy:I was in college.
John El-Maraghy:I actually, I think at the time that I, it's hard to remember that
John El-Maraghy:far back, but at the time I believe I was actually working full-time,
John El-Maraghy:having not graduated college.
John El-Maraghy:College had kind of gone to the wayside and, you know, I was, I was kind of just
John El-Maraghy:focusing on living like a young bachelor life going out, that kind of stuff.
John El-Maraghy:And, and I realized, I had a moment of, of self actualization where I was like
John El-Maraghy:this is extremely selfish and I could very easily go down the wrong road here.
John El-Maraghy:And it kind of brought up the, the conundrum of, well, a lot of folks
John El-Maraghy:who end up like me and are lucky enough to progress professionally, and
John El-Maraghy:folks who don't, the deciding factor is usually just a support system.
John El-Maraghy:So that's where we kind of, the initial thought behind ARM was, well,
John El-Maraghy:can we be a support to people in our community that maybe don't have a
John El-Maraghy:significant of, of a support system?
John El-Maraghy:So it was, it was definitely an expression of growth and, an expression
John El-Maraghy:of appreciation for, for the position that I'm in and, and the ability
John El-Maraghy:for us to affect change like that.
Rabiah Coon:Hmm.
Rabiah Coon:Yeah.
Rabiah Coon:And that's a big insight to get especially kind of at the age you were at too.
Rabiah Coon:Cause I think it's hard to recognize, I mean, what is often labeled as
Rabiah Coon:privilege or, you know, luck or different things like that, right?
John El-Maraghy:Yeah, that's exactly right.
John El-Maraghy:Yeah.
John El-Maraghy:You know, it, it really comes down to luck.
John El-Maraghy:I mean, you know, I had friends.
John El-Maraghy:In similar familial financial circumstances that, that that experience
John El-Maraghy:a significantly more hardship.
John El-Maraghy:And I had, you know, friends who didn't have as, as much circumstances
John El-Maraghy:go on to, to be very successful.
John El-Maraghy:So, you know, for me it really was a realization that, a, a support system
John El-Maraghy:is, in my opinion, more of a privilege than having money in your bank account.
John El-Maraghy:There's little that you can't do with people behind you.
Rabiah Coon:Mm-hmm.
Rabiah Coon:And so besides being an inexplicable tongue twister, for me, there's no
Rabiah Coon:reason it should be, what is ARM?
John El-Maraghy:Yeah, no, it is, it's it's impossibly long.
John El-Maraghy:We always make jokes about that ourselves.
John El-Maraghy:So at the time when we started ARM and actually grew out of an existing church
John El-Maraghy:outreach or service, so I kind of got connected to this group after having this
John El-Maraghy:realization and kind of, it kind of more and more became my responsibility as folks
John El-Maraghy:moved or got married or, you know, their life took them on a different course.
John El-Maraghy:And at a certain point we realized that it was, it was important to spin off.
John El-Maraghy:But before that all church programs within our parish at least needed
John El-Maraghy:to have like a patron saint.
John El-Maraghy:And so ours was Archangel Rafael and who was the patron saint of healing.
John El-Maraghy:But so that's where the name comes from?
Rabiah Coon:Oh, cool.
Rabiah Coon:Yeah, and I mean, I don't know, it's like he's easy for you to say.
Rabiah Coon:I don't know why I kept, I kept thinking, Michael, there's
Rabiah Coon:one called Michael, right?
John El-Maraghy:Yeah.
John El-Maraghy:Yeah.
John El-Maraghy:There's, I mean, I'm by no means a theologian.
John El-Maraghy:There's a, there's, there are a couple archangels, I think I wanna say, I, I
John El-Maraghy:wanna say there's either four or six.
John El-Maraghy:I could be wrong there, but yeah, there, there are multiple an arch
John El-Maraghy:Raphael happened to be the one that was the patron and state of healing.
Rabiah Coon:Okay.
Rabiah Coon:Yeah, that makes sense.
Rabiah Coon:I don't know why I'm gonna have to look up Michael, because it's been in my head like
Rabiah Coon:the whole day for some reason, knowing we were gonna have this conversation and so,
Rabiah Coon:so right now, are you guys a nonprofit that's not affiliated with the parish,
Rabiah Coon:or are you still part of the parish?
John El-Maraghy:Yeah, that's a great question.
John El-Maraghy:And that's another thing that one of the main reasons we go by ARM is
John El-Maraghy:because, especially where we are here in like central and North Jersey, you
John El-Maraghy:know, organizations with religious sounding names tend to be automatically
John El-Maraghy:associated with evangelistic organizations, which we're not.
John El-Maraghy:You know, my wife and I are Christian, but we have atheist members.
John El-Maraghy:We have, you know, Muslim members.
John El-Maraghy:Like, no, nothing that we do is inherently evangelistic and And so
John El-Maraghy:it's, that's one of the main reasons we do go by ARM because we want people
John El-Maraghy:to get the right impression of us.
John El-Maraghy:There's nothing wrong with evangelistic organizations, I
John El-Maraghy:just, it's just not what we do.
John El-Maraghy:That being said, though, we do receive a lot of support still
John El-Maraghy:from our church community.
John El-Maraghy:So, I'm a member of the Coptic Orthodox Church in New Jersey
John El-Maraghy:and a lot of folks there are very generous and very loving people, and
John El-Maraghy:they continue to support us and we definitely appreciate their support.
Rabiah Coon:Yeah, for sure.
Rabiah Coon:And so what do you guys do as an organization?
John El-Maraghy:Yeah, so, we primarily focus on health and hygiene interventions
John El-Maraghy:through the lens of hygiene and dignity.
John El-Maraghy:So initially when we had first started, it was really more food service
John El-Maraghy:oriented, so making sandwiches.
John El-Maraghy:We always like to joke that we started making sandwiches
John El-Maraghy:on the hood of my Subaru.
John El-Maraghy:Which was very not, you know, health code appropriate.
John El-Maraghy:But, you know, we've, since we've since learned we don't really
John El-Maraghy:do as much food service or it's really, it doesn't comprise like
John El-Maraghy:the center of what we do anymore.
John El-Maraghy:That being said, we are part of a feeding agency in town.
John El-Maraghy:We are one of a number of agencies that engage in that kind of behavior.
John El-Maraghy:But our, you know, hero services or our primary services revolve
John El-Maraghy:around two major programs.
John El-Maraghy:The first one is, The big one, the shiny one.
John El-Maraghy:This is our mobile shower program.
John El-Maraghy:So we have a trailer with two shower stalls in it.
John El-Maraghy:We provide free hot showers to folks in need, and similarly along those veins.
John El-Maraghy:Everything for us is mobile oriented.
John El-Maraghy:We also have a mobile barbershop that we just launched this year.
John El-Maraghy:Um, Yeah, which is super exciting.
John El-Maraghy:So it's a three chair mobile barber shop that we're able to pull into,
John El-Maraghy:you know, the exact same places that we'd be pulling in for showers.
John El-Maraghy:So we're, we're looking at probably alternating those
John El-Maraghy:services throughout the the summer.
John El-Maraghy:So we primarily operate in the warm weather months, so from about
John El-Maraghy:early June through to mid-October.
Rabiah Coon:Mm-hmm.
Rabiah Coon:And how did you come up with the idea that this was the way to go?
Rabiah Coon:And I'll just say, look, I live in a part of London that, you know, we do
Rabiah Coon:have a, an unhoused community for sure.
Rabiah Coon:All over the US you're seeing this.
Rabiah Coon:I mean, I'm from California.
Rabiah Coon:I lived in San Diego for years, that it's a major thing there, but, so there
Rabiah Coon:are, like you said, people handing out sandwiches all the time, though.
Rabiah Coon:How did you come to decide that showers were the way to go and now haircuts?
John El-Maraghy:So for us, we initially had started with, you know, food
John El-Maraghy:service and at the time Rutgers had like a very vibrant food truck culture.
John El-Maraghy:And so we thought it'd be kind of cool to get like a mobile food truck like a mobile
John El-Maraghy:soup kitchen, which is still innovative, but much more common throughout the world.
John El-Maraghy:And actually my wife saw this video of another organization out west that
John El-Maraghy:kind of, I would say, if not started, popularized the idea of mobile showers.
John El-Maraghy:They're called Lava Mae.
John El-Maraghy:She saw that video about four or five years ago.
John El-Maraghy:Over the last four years, we kind of shifted that focus towards showers.
John El-Maraghy:And like you mentioned before as well, you know, we really like the idea
John El-Maraghy:of being able to do something that wasn't replicated in the community.
John El-Maraghy:There's a lot of social work organizations, there's a lot of
John El-Maraghy:housing organizations, there's a lot of food organizations.
John El-Maraghy:There's effectively zero hygiene focused organizations in our area.
John El-Maraghy:And so it was an, it was an an awesome opportunity for us to provide a, a
John El-Maraghy:needed service, a service that wasn't currently being facilitated, and also
John El-Maraghy:allowed us the freedom to partner with a lot of organizations without
John El-Maraghy:existing in a competitive space.
John El-Maraghy:So it was kind of a win-win, win.
Rabiah Coon:And so what impact are you seeing this have on people?
Rabiah Coon:Because I can imagine just not being able to shower is, I mean, if you go
Rabiah Coon:on a trip like overseas and you get off the plane, you wanna take a shower,
Rabiah Coon:so, It has to be a really big impact on someone not being able to do that.
John El-Maraghy:Funny enough I've actually been talking to a lot of
John El-Maraghy:people about The Last of Us for this.
John El-Maraghy:So the, you know, the, the popular zombie and there's like a number of episodes in
John El-Maraghy:this series or in season one, where like a character finds out that there's running
John El-Maraghy:water and that they can take a shower and they are like, blown away, you know?
John El-Maraghy:And so it's, it, it really creates that same experience.
John El-Maraghy:And, and I'm so glad that, really good actors and and writers have
John El-Maraghy:kind of included this multiple times throughout the series.
John El-Maraghy:So I encourage, I don't, I'm not paid by HBO.
John El-Maraghy:I wish I was, but I, I encourage everyone to, to go watch The Last of Us.
John El-Maraghy:Specifically, I think it was episode three that, like the one that everyone's
John El-Maraghy:like very emotionally touched by.
John El-Maraghy:There's a, there's a, a portion there where a character is like
John El-Maraghy:offered a hot shower and it's like, it's very invigorating for them.
John El-Maraghy:It's really the same experience that we see every day.
John El-Maraghy:You know, I always like to say a shower's not gonna change someone's life, but it
John El-Maraghy:is gonna change their day and it's gonna make them feel supported in the community.
John El-Maraghy:Especially as we look at this from a, like a cause area perspective.
John El-Maraghy:There's an importance of creating more availability for hygiene in our community.
John El-Maraghy:So showers are a very obvious one, but like, I hate the
John El-Maraghy:idea of like locked bathrooms.
John El-Maraghy:So like, you know, bathrooms for paying customer only.
John El-Maraghy:There are all of these kind of ways that we can discriminate against
John El-Maraghy:people who lack hygiene access in our community so that the shower is kind
John El-Maraghy:of the hero product, so to speak.
John El-Maraghy:But really the goal is to get people to understand the importance of
John El-Maraghy:cross access for hygiene, because there are moments where we need it.
John El-Maraghy:I can't tell you how many times I've been out.
John El-Maraghy:I have my huge hydra flask here.
John El-Maraghy:I really need to use the restroom and because I look the way that I look,
John El-Maraghy:there's really a few restrooms that are off limits to me, to be perfectly honest.
John El-Maraghy:But
Rabiah Coon:Yeah.
John El-Maraghy:if I look differently, that'd be a different story.
Rabiah Coon:Yeah, that's true.
Rabiah Coon:And, and just the idea too, I mean this one pub I go to, they always let
Rabiah Coon:people use their, the toilet there.
Rabiah Coon:And I'm not gonna say which one cause I don't want everyone running there,
Rabiah Coon:not that I have that many listeners.
Rabiah Coon:And I asked the manager that one time, I'm, well, I just said, you
Rabiah Coon:know, I go, it's cool that you guys do that cause not everyone does.
Rabiah Coon:And he's like, well, more often than not, it's just someone who can't find
Rabiah Coon:a place to go and they need to go.
Rabiah Coon:So it's better they go here than go on the street, which a lot of
Rabiah Coon:people do, or, basically just have a health issue eventually or something.
Rabiah Coon:And it's interesting to me that it's such a basic thing, but then
Rabiah Coon:I've, I've been in that situation where I'm like, where can I go?
Rabiah Coon:I have to go now.
Rabiah Coon:You just mentioning that, that makes it more I think.
John El-Maraghy:No, it's so true.
John El-Maraghy:And, and like the, like the owner of that pub mentioned, there's this philosophy or
John El-Maraghy:there's the, this belief that if you make certain things illegal or off limits, they
John El-Maraghy:just disappear and it's just not true.
John El-Maraghy:You're only gonna have cascading issues associated with that.
John El-Maraghy:Whether it's that person is now gonna relieve themself on your
John El-Maraghy:property or that person is gonna re relieve themself publicly and
John El-Maraghy:then they're gonna get in, in try.
John El-Maraghy:I don't know what the rules are over there in the uk, but it's a pretty
John El-Maraghy:serious offense to get caught relieving yourself in public here in the States.
John El-Maraghy:And you know, again, we talk about cascading effects.
John El-Maraghy:You could have someone who's right there on the cusp of, of being okay and
John El-Maraghy:self-sufficient, and they get a court date and then they have to pay for a lawyer
John El-Maraghy:and then they miss their court date.
John El-Maraghy:These things spiral very quickly and it's, it's the rule, not the
John El-Maraghy:exception most times, unfortunately.
Rabiah Coon:Yeah, totally.
Rabiah Coon:And how are you staffing the mobile showers?
Rabiah Coon:And then how are you staffing the, the haircut arm of it too.
John El-Maraghy:Yeah.
John El-Maraghy:So the, so the, the haircut component, so we have like, on our board we
John El-Maraghy:actually have two owners of a barbershop.
John El-Maraghy:So that's obviously extremely helpful and they've been, in addition to their
John El-Maraghy:general excitement for our work overall, they've obviously been particularly
John El-Maraghy:excited about the barbershop component.
John El-Maraghy:So we generally work with them or other barbershops to
John El-Maraghy:provide professional barbers.
John El-Maraghy:That's definitely a big rule for us, that whatever service we're offering,
John El-Maraghy:we're utilizing a professional.
John El-Maraghy:And then, we rely very heavily on volunteers you know, every, every setup
John El-Maraghy:will usually engage at least three volunteers, three to five volunteers
John El-Maraghy:over the course of three to five hours for a setup, maintaining the
John El-Maraghy:area, keeping it clean, managing the line, cleaning out the, the shower.
John El-Maraghy:So we clean every shower after every use, so everyone's walking
John El-Maraghy:into a nice clean shower.
John El-Maraghy:And then we also hire a part-time employee to manage our programs in the summer.
John El-Maraghy:I'd love to make it a full-time employee.
John El-Maraghy:Fingers crossed that, that that could become the case eventually, but right
John El-Maraghy:now we're, we're utilizing part-time labor to do kind of the towing and the
John El-Maraghy:maintenance and, you know, kind of working with the heavy equipment essentially.
Rabiah Coon:Yeah.
Rabiah Coon:That's great though.
Rabiah Coon:And it's like creating a job for someone, opportunity for people
Rabiah Coon:to volunteer and then of course helping people in the community.
Rabiah Coon:Have you gotten feedback from people directly who have used the, your programs
Rabiah Coon:and just what they've said about it and you know, kind of affirmation that yeah,
Rabiah Coon:this was something that was needed?
John El-Maraghy:Yeah.
John El-Maraghy:Yeah.
John El-Maraghy:There's always a couple that stick with you.
John El-Maraghy:There was one guest.
John El-Maraghy:So Fridays is when we provide services in New Brunswick, and
John El-Maraghy:he's a New Brunswick guest.
John El-Maraghy:And he goes, Fridays are the day.
John El-Maraghy:He's like, this is my day to shower.
John El-Maraghy:He's like, you know, I have to lock myself in a bathroom otherwise.
John El-Maraghy:So just the like, people plan their day around it and it's, unfortunately,
John El-Maraghy:it's sad, but at the same time it's also very touching to know that
John El-Maraghy:we've become such a big part of this person's life because of the service.
John El-Maraghy:We're able to provide them that they, they build their schedule around us.
John El-Maraghy:We've had other people say kind of like what you typically would expect,
John El-Maraghy:someone who hasn't had access.
John El-Maraghy:That feels great.
John El-Maraghy:I feel so refreshed.
John El-Maraghy:Even visually you'll see someone they walk in, they're a little
John El-Maraghy:grumpy, obviously, they might have had a hard day up until this point.
John El-Maraghy:They walk out, they look like a million pounds was lifted off their chest.
John El-Maraghy:It's a, it's a really great and transformative experience,
John El-Maraghy:especially the, the haircuts.
John El-Maraghy:I mean, the haircuts are literally visually transformative.
John El-Maraghy:They sit down in a chair.
John El-Maraghy:20 minutes later, 30 minutes later, they literally look like a different person.
John El-Maraghy:So it's all great feelings.
John El-Maraghy:And we we're very happy to have very positive feedback from
John El-Maraghy:our guests about the services.
Rabiah Coon:Yeah, I mean I've seen even like on TikTok or something, like
Rabiah Coon:someone get a haircut and the change in them and just their demeanor and how
Rabiah Coon:they can carry themselves cuz they just, they do feel different and they do feel
Rabiah Coon:more, I'm sure human in a way, right?
Rabiah Coon:Because I think that's one
John El-Maraghy:a hundred percent.
Rabiah Coon:Big thing like you, like, I like that you called the people guests,
Rabiah Coon:you know, and just kind of seem to talk about them in a way that gives dignity
Rabiah Coon:where a lot of people don't, you know?
John El-Maraghy:Thank you.
John El-Maraghy:Yeah, that's very important for us.
John El-Maraghy:You know, we, we always use very hospitality focused language,
John El-Maraghy:so guest services, offerings.
John El-Maraghy:We always try to frame things as a...
John El-Maraghy:just like you would when you go to a hotel, right?
John El-Maraghy:When you go to a hotel, people are thanking you the
John El-Maraghy:entire time that you're there.
John El-Maraghy:They're asking you what they can do for you.
John El-Maraghy:You know what I mean?
John El-Maraghy:Like in a pipe dream, I'd love to hire someone from like hardcore hospitality
John El-Maraghy:background eventually to, to run some of the programming for what we do
John El-Maraghy:because that's definitely, we always say we want to facilitate as close to a
John El-Maraghy:spa-like experience as we possibly can.
John El-Maraghy:I appreciate you picking up on that cuz it is a major component of our
John El-Maraghy:work and we've noticed that there are, you know, we're obviously not the only
John El-Maraghy:folks that do this in our communities.
John El-Maraghy:And I, I hazard to say we're the favorite and I think a lot of the
John El-Maraghy:reason that we're the favorite.
John El-Maraghy:Is because of the way that we treat folks.
John El-Maraghy:It's not just, here, use it.
John El-Maraghy:You know, be thankful that it's here kind of thing.
John El-Maraghy:You really, you're thanking people for joining you.
John El-Maraghy:You're thanking people for supporting your work.
John El-Maraghy:You're thanking people for trusting you because it's a very intimate thing.
John El-Maraghy:You know, it's, it's easy to go to a soup kitchen and you grab your food
John El-Maraghy:and you're on, you're on the go.
John El-Maraghy:You could, there's a lot of, you can make up a story of like, oh, you know,
John El-Maraghy:I forgot my lunch at home or something.
John El-Maraghy:It's a very intimate thing for someone to admit that they do need access to a
John El-Maraghy:shower, and so you have to, you have to really be cognizant of that in the way
John El-Maraghy:that you provide services to people.
Rabiah Coon:Yeah.
Rabiah Coon:Huh.
Rabiah Coon:Yeah, I hadn't thought of it that way.
Rabiah Coon:That was really, that's a good insight.
Rabiah Coon:And so John, when you look at your career and you switched from consulting
Rabiah Coon:to non-profit and then you're doing a lot of work with ARM as well; first
Rabiah Coon:of all, what was the transition like to go from consulting to nonprofit?
Rabiah Coon:Can you talk a little bit about what you're doing in that space now?
John El-Maraghy:Yeah.
John El-Maraghy:So, you know when, when I initially had moved over from consulting work so this
John El-Maraghy:was about three and a half years ago.
John El-Maraghy:I went from essentially project management consulting.
John El-Maraghy:So a lot of I, a lot of what I was doing was operating programs for
John El-Maraghy:sponsoring agencies to fundraising.
John El-Maraghy:And in that role it was a lot more writing.
John El-Maraghy:You know, I definitely miss the interpersonal.
John El-Maraghy:So it wasn't like, I basically never had a call on my calendar.
John El-Maraghy:My, the whole day my calendar was just writing grants, writing grants,
John El-Maraghy:writing grants, writing grants.
John El-Maraghy:And I, I think I, I definitely got, I, I got sick of it to be perfectly honest.
John El-Maraghy:So, um, I ended up moving back into the operations side of things as a volunteer
John El-Maraghy:director and and then that was great because that was all ops, I was in
John El-Maraghy:the field three to five days a week.
John El-Maraghy:It was very, very engaging.
John El-Maraghy:But then also I uh, I missed the fundraising component.
John El-Maraghy:And so in my, my most current role that I moved into earlier this
John El-Maraghy:year I have the, the pleasure of kind of combining both of those.
John El-Maraghy:So I do uh, corporate fundraising for a volunteer agency.
John El-Maraghy:And so what.
John El-Maraghy:I do is it's a lot of kind of sales and fundraising, person
John El-Maraghy:to person, fundraising, calling people, managing relationships.
John El-Maraghy:But then there's also a component of being in the field, making sure people
John El-Maraghy:are happy with the, the service that they've invested in, in the nonprofit.
John El-Maraghy:So it's a nice combo and very, very different from the
John El-Maraghy:for-profit world in that regard.
John El-Maraghy:You know, in the for-profit world, it's, it's primarily based
John El-Maraghy:around very strict timetables.
John El-Maraghy:You're a lot more kind of at the mercy, for lack of a better term of your client.
John El-Maraghy:In the nonprofit world, there's a lot more partnership oriented work, which is nice.
John El-Maraghy:So there's, you're a little bit more of an equal partner in that regard,
John El-Maraghy:and I definitely appreciate that.
John El-Maraghy:I don't like the idea.
John El-Maraghy:Categorically, I mean, a across life.
John El-Maraghy:I don't like the idea of one group having, you know, a ton
John El-Maraghy:of power over another group.
John El-Maraghy:I'm more of an equality oriented person, and so in the nonprofit
John El-Maraghy:sector, when it comes to corporate partnerships, you really are kind
John El-Maraghy:of working together as partners to achieve a mutual goal of your choosing.
John El-Maraghy:So in this case, it would be volunteer events.
Rabiah Coon:Yeah.
Rabiah Coon:That's awesome.
Rabiah Coon:And it's cool that you were able to, you've been able, now I'm a
Rabiah Coon:project manager by trade also.
Rabiah Coon:I've transitioned outta that role myself.
Rabiah Coon:But that's, I think once you are one, that's what you, you are in a way, Yeah.
Rabiah Coon:It doesn't, doesn't change you.
Rabiah Coon:Your brain doesn't change that much, but I think it's cool that you've
Rabiah Coon:been able to apply that to go into nonprofit space and also for your
Rabiah Coon:career, but then also as a volunteer.
Rabiah Coon:And one thing I wanna ask you about, cause you've mentioned a couple times
Rabiah Coon:that you rely on volunteers for quite a bit and then you yourself are one.
Rabiah Coon:And one thing I try to tell people is whatever capacity you have to
Rabiah Coon:give people will be able to accept that from you if you can give it.
Rabiah Coon:And I think you're a good example of showing that people might just
Rabiah Coon:be cleaning the showers or they might be doing what you're doing,
Rabiah Coon:which is a more director role.
Rabiah Coon:And so what's your experience been, both as a volunteer
Rabiah Coon:and working with volunteers?
Rabiah Coon:And do you agree with what I've said?
Rabiah Coon:Basically, mean,
John El-Maraghy:Yeah, I agree a hundred percent.
John El-Maraghy:You know, I would say And I would also say that, you know, for folks who are looking
John El-Maraghy:to volunteer, really, think through it in terms of how you want to impact the world.
John El-Maraghy:Like I, what I always find is like you get a lot of entrepreneurs in in some kind
John El-Maraghy:of social space because they have a very specific picture of what they wanna do
John El-Maraghy:and you actually can find a vol almost.
John El-Maraghy:To a T you can find a volunteer role that will give you that experience if
John El-Maraghy:you do your homework on like, okay, what cause area am I interested in?
John El-Maraghy:What kind of volunteer engagement am I interested in?
John El-Maraghy:Are you the kind of person that likes washing feet, for lack of a better term
John El-Maraghy:or are you kind of on the road, you wanna do the dirty job or do you wanna do what
John El-Maraghy:you do as a professional for a nonprofit?
John El-Maraghy:For example, something that I would love is someone like me who has a
John El-Maraghy:fundraising background that can join me on the fundraising side, right?
John El-Maraghy:And that requires skill and it also requires time.
John El-Maraghy:And that's another thing too, is.
John El-Maraghy:Are you looking to do one-off volunteer engagements, a couple
John El-Maraghy:hours here, a couple hours there?
John El-Maraghy:Or are you looking to do a long service with one agency?
John El-Maraghy:Are you looking to become an advisory board member or someone
John El-Maraghy:that's really built into the volunteer staff of the agency?
John El-Maraghy:I can say from personal experience that if you can think it, your a
John El-Maraghy:nonprofit of choice probably needs it.
John El-Maraghy:Even big ones.
John El-Maraghy:We're just so talent starved in the nonprofit space because there
John El-Maraghy:are a lot of societal expectations.
John El-Maraghy:I actually just saw an article on LinkedIn about how they, I forget who it was,
John El-Maraghy:but they did a study and they said that nonprofits really should be spending close
John El-Maraghy:to 30% of their income on operate on admin in order to really accomplish their goal.
John El-Maraghy:And the societal expectation is about a third of that.
John El-Maraghy:So they, they usually say, people start to, to give a weird look on
John El-Maraghy:your financials if you're doing more than 10% administrative costs.
John El-Maraghy:So, so volunteering is a great way to kind of get in the middle
John El-Maraghy:of that and say, Hey, listen.
John El-Maraghy:I'm an accountant.
John El-Maraghy:I can do your books for you.
John El-Maraghy:It takes an accountant, almost nothing to do, to have one more
John El-Maraghy:client as, as a bookkeeping client.
John El-Maraghy:And it means the world to a nonprofit.
John El-Maraghy:So, whether it's you getting involved individually or getting whatever
John El-Maraghy:your firm is involved, that's a huge way to make a massive difference in
John El-Maraghy:whatever cause area you care about.
Rabiah Coon:Yeah.
Rabiah Coon:No, that's great.
Rabiah Coon:So John, one thing I'd like to ask everybody who's on the podcast is
Rabiah Coon:like, do you have any advice or mantra that you want to share with people?
Rabiah Coon:Just something maybe that you follow or something you, you think is
Rabiah Coon:important for them to think about?
John El-Maraghy:Yeah, that's a great question.
John El-Maraghy:So I would say Something to think about is something that I like to
John El-Maraghy:think about is always how can I provide a more dignified experience?
John El-Maraghy:So whether that's having a I think about people in traffic.
John El-Maraghy:When you're sitting in traffic and there are folks that are panhandling asking
John El-Maraghy:for money or supplies or whatever.
John El-Maraghy:You know, how, how can you have a more dignified experience with this person
John El-Maraghy:instead of just looking down at your phone or pulling your car up, which
John El-Maraghy:we've all been guilty of, by the way.
John El-Maraghy:I'm not, I'm not here to judge people, but a couple things that I, I have tried
John El-Maraghy:to challenge myself to do in a situation like that would be opening the window and
John El-Maraghy:saying, Hey man, I'm sorry I don't have anything, but I hope you have a great day.
John El-Maraghy:It's free, it's easy.
John El-Maraghy:It affirms the dignity of the person that you're dealing with.
John El-Maraghy:Another thing that my cousin likes to do, which I love, he takes he makes
John El-Maraghy:care packages with his wife and he keeps a couple in his car at all times.
John El-Maraghy:If you're not the kind of person that likes to give out money,
John El-Maraghy:I don't really get involved in that debate, money or goods.
John El-Maraghy:But the important thing is that you're offering someone something
John El-Maraghy:that might be helpful for them.
John El-Maraghy:So that would be, that would be my mantra or thing to think about.
John El-Maraghy:How can you always make this experience more dignified for the
John El-Maraghy:person that you're working with?
Rabiah Coon:Nice.
Rabiah Coon:That's great.
Rabiah Coon:Well, thanks.
Rabiah Coon:And the last set of questions I have are called the fun five, and they're just
Rabiah Coon:questions I ask every guest that have nothing to do with what they do or how
Rabiah Coon:important our conversation just was.
Rabiah Coon:So first one, what's the oldest T-shirt you have and still wear?
John El-Maraghy:I actually have a hand me down from my uncle.
John El-Maraghy:And that is his high school football like a, like a championship shirt.
John El-Maraghy:Like it lists all the years that they were champions.
John El-Maraghy:And I wanna say that was from 74.
John El-Maraghy:So it's got, got, yeah, it was that.
John El-Maraghy:Is that 60 years?
John El-Maraghy:Is that 50 years?
Rabiah Coon:Well,
John El-Maraghy:10.
Rabiah Coon:50.
John El-Maraghy:49 years old.
Rabiah Coon:Yeah.
Rabiah Coon:Yeah.
Rabiah Coon:Cause I was gonna say that's getting close to my age and I'm like, I'm not 60, so.
Rabiah Coon:Awesome.
Rabiah Coon:All right, cool.
Rabiah Coon:That's great.
Rabiah Coon:If every day was Groundhog's Day, what song would you have your alarm
Rabiah Coon:clock set to play every morning?
John El-Maraghy:So back when my car used to like automatically
John El-Maraghy:play the first song in my library.
Rabiah Coon:Yes.
John El-Maraghy:no matter what.
John El-Maraghy:And I, I'm so glad that car manufacturers have figured that,
John El-Maraghy:that that is not a good system.
John El-Maraghy:It was "A Punk" by Vampire Weekend.
John El-Maraghy:And it's nice and upbeat, so I guess, I mean, I don't know how many times
John El-Maraghy:I could listen to that every single day for the first time, but it would
John El-Maraghy:definitely wake me up and it, for at least the first couple times,
John El-Maraghy:it would put me in a good mood.
Rabiah Coon:Awesome.
Rabiah Coon:Yeah.
Rabiah Coon:That is so, so annoying.
Rabiah Coon:Totally.
Rabiah Coon:Yeah.
Rabiah Coon:And this one is coffee or tea or neither?
John El-Maraghy:Oh, well, okay, so technically for me it's energy drinks.
John El-Maraghy:But those are very bad for you and I don't recommend people drinking energy drinks.
John El-Maraghy:So my second would be coffee, and that's the one that I'm trying to make my first.
Rabiah Coon:Nice.
Rabiah Coon:Well, what energy drink do you for though, if you're gonna go that way?
John El-Maraghy:So I was like borderline addicted to Red Bull.
John El-Maraghy:I would have two Red Bulls a day because that was
John El-Maraghy:the deal.
John El-Maraghy:And that's how they get you.
John El-Maraghy:It's two for two for five.
John El-Maraghy:So you just, you, you start off your day, you get two, you drink two, whatever.
John El-Maraghy:Um, So for me it was Red Bull.
John El-Maraghy:It was um, and uh, I haven't had a Red Bull since.
John El-Maraghy:That was my New Year's resolution.
John El-Maraghy:No more Red Bull.
John El-Maraghy:So I'm completely off Red Bull, but I will from time to time drink a Celsius.
John El-Maraghy:I do like, you know, they claim to be slightly healthier.
John El-Maraghy:I don't know how true that is, but that's, that's the one that I'm drinking
John El-Maraghy:now whenever I do need an energy drink.
Rabiah Coon:Gotcha.
Rabiah Coon:All right.
Rabiah Coon:Yeah, that's, wow.
Rabiah Coon:See, had you had a lot of wings for a while?
John El-Maraghy:Yeah, yeah, yeah.
John El-Maraghy:I was winged out.
Rabiah Coon:Nice.
Rabiah Coon:All right.
Rabiah Coon:Can you think of something that just makes you just crack up, like laugh so hard you
Rabiah Coon:cry, or just kind of, I don't know, even chuckle to yourself when you think of it,
Rabiah Coon:or the last time that happened to you?
John El-Maraghy:Yeah.
John El-Maraghy:In general dad jokes.
John El-Maraghy:I love dad jokes.
John El-Maraghy:When everyone pops into my head, I just, I laugh to myself, you know?
John El-Maraghy:It's, I love 'em.
John El-Maraghy:I can live for 'em.
Rabiah Coon:Yeah.
Rabiah Coon:Nice.
Rabiah Coon:Alright, so the last question is, who inspires you right now?
John El-Maraghy:So we have a, a, a couple volunteers in the organization
John El-Maraghy:who um, they're probably about 20 or 21.
John El-Maraghy:I'm 31 as a, as a comparison.
John El-Maraghy:So I'm about a decade older than these kids.
John El-Maraghy:And these young adults, excuse me, And they are like, they hound me with ideas
John El-Maraghy:and ways to make the organization better.
John El-Maraghy:And like, whenever I think this is all too much, it's time to just
John El-Maraghy:focus on my professional life.
John El-Maraghy:It's, it's these young, idealistic people who take as much time as they possibly
John El-Maraghy:can to make the world a better place.
John El-Maraghy:Uh, an inspiration to me.
Rabiah Coon:Nice.
Rabiah Coon:That's awesome.
Rabiah Coon:It's really cool to hear.
Rabiah Coon:And so just to close out, where do you want people to find you?
Rabiah Coon:Or if you just want them to look up the organization, what, where do you
Rabiah Coon:want people to go online and what would you like them to do if there's
Rabiah Coon:an action you'd like them to take?
John El-Maraghy:Yeah, thanks.
John El-Maraghy:So, I mean, obviously we'd never say no to a donation.
John El-Maraghy:But honestly just getting involved.
John El-Maraghy:Following us.
John El-Maraghy:Learning more about the organization.
John El-Maraghy:So the best way to do that we are at ARM give (@armgives) on all of
John El-Maraghy:your favorite social media profiles.
John El-Maraghy:So Twitter, Instagram, TikTok and if, and our website is ARM dot
John El-Maraghy:gives (arm.gives), so very easy to remember you know, connect with us.
John El-Maraghy:Come say hi.
John El-Maraghy:We actually have.
John El-Maraghy:A couple of events going on.
John El-Maraghy:We have a, a mixer series going on through the summer, and then
John El-Maraghy:we have a like a panel discussion event going on in November.
John El-Maraghy:So if you're around and you want to join in visit arm.gives or @ARMgives
John El-Maraghy:on your favorite social platform.
Rabiah Coon:Awesome.
Rabiah Coon:Well, thanks a lot for being on More Than Work, John, I really appreciate it.
John El-Maraghy:No, thanks for having me.
John El-Maraghy:I appreciate you inviting us on.
Rabiah Coon:Thanks for listening.
Rabiah Coon:You can learn more about the guest and what was talked about in the show notes.
Rabiah Coon:Joe Maffia created the music you're listening to.
Rabiah Coon:You can find him on Spotify at Joe M A F F I A.
Rabiah Coon:Rob Metke does all the design for which I'm so grateful
Rabiah Coon:you can find him online by.
Rabiah Coon:Searching Rob M E T K E.
Rabiah Coon:Please leave a review if you like the show and get in touch if you
Rabiah Coon:have feedback or guest ideas.
Rabiah Coon:The pod is on all the social channels at at More Than Work pod (@morethanworkpod)
Rabiah Coon:or at Rabiah Comedy (@rabiahcomedy) on TikTok, and the website is more than
Rabiah Coon:work pod dot com (morethanworkpod.com).
Rabiah Coon:While being kind to others, don't forget to be kind to yourself.