Rabiah Coon:

This is More Than Work, the podcast reminding you that your self-worth

Rabiah Coon:

is made up of more than your job title.

Rabiah Coon:

Each week, I'll talk to a guest about how they discovered that for themselves.

Rabiah Coon:

You'll hear about what they did, what they're doing, and who they are.

Rabiah Coon:

I'm your host, Rabiah.

Rabiah Coon:

I work in IT, perform standup comedy, write, volunteer, and of course, podcast.

Rabiah Coon:

Thank you for listening.

Rabiah Coon:

Here we go.

Rabiah Coon:

Hey everyone.

Rabiah Coon:

Welcome back to More Than Work.

Rabiah Coon:

So my guest today is John El-Maraghy and he is the director at Archangel

Rabiah Coon:

Raphael's Mission, also called ARM, which I'll be sticking with cause

Rabiah Coon:

I couldn't say that twice now.

Rabiah Coon:

So thanks for being here.

John El-Maraghy:

No, thank you so much for having me.

Rabiah Coon:

And so, John, where am I talking to you from?

John El-Maraghy:

So I live in Jersey City so right outside of New

John El-Maraghy:

York, but ARM operates primarily in Central and North Jersey.

John El-Maraghy:

So we go probably about as south as the Jersey Shore for those who are

John El-Maraghy:

familiar Not from the television show, the real Jersey Shore.

John El-Maraghy:

And we go about as far north as basically where I live.

John El-Maraghy:

So cover about a 30, 35 mile line across the Central and

John El-Maraghy:

Northern part of New Jersey.

Rabiah Coon:

Awesome.

Rabiah Coon:

That's great.

Rabiah Coon:

And did you grow up in New Jersey?

John El-Maraghy:

Yep.

John El-Maraghy:

Born in Jersey, raised in Jersey, and all indications or that I'll die in Jersey.

Rabiah Coon:

That's what it's seeming like.

Rabiah Coon:

Yeah.

Rabiah Coon:

No, it's, it's cool.

Rabiah Coon:

And I know you're right across from New York.

Rabiah Coon:

I was definitely in Jersey City a few times when I, when I lived over there.

Rabiah Coon:

But what did you start out doing before you were working at ARM?

John El-Maraghy:

So, ARM actually started for me in college.

John El-Maraghy:

So at the time I was in the service industry which I think definitely

John El-Maraghy:

there's a a connection there between kind of the hospitality component

John El-Maraghy:

of what we like to offer at ARM.

John El-Maraghy:

My wife and, well, my then girlfriend, but now wife and co-founder also at college.

John El-Maraghy:

Also a hospitality professional at the time.

John El-Maraghy:

And then after graduation, my wife ended up becoming a nurse.

John El-Maraghy:

She's a nurse right now in New York, actually at the Mount Sinai Hospital.

John El-Maraghy:

And I went on to a career originally in consulting.

John El-Maraghy:

But then transitioned to the nonprofit sector, which is where I currently work.

Rabiah Coon:

Yeah.

Rabiah Coon:

Yeah.

Rabiah Coon:

And it's, I mean, they're a lot different for sure, consulting and non-profit.

Rabiah Coon:

So when you went into consulting, were you doing business development or what

Rabiah Coon:

kind of stuff were you doing there?

John El-Maraghy:

Yeah, so I was working primarily in like

John El-Maraghy:

borderline impact consulting.

John El-Maraghy:

I call it impact consulting.

John El-Maraghy:

So we were primarily doing commercialization and exposure work.

John El-Maraghy:

So things like, like pitch competitions, like very Shark Tanky things to

John El-Maraghy:

highlight new and upcoming technology specifically in the health space.

John El-Maraghy:

And we would work for clients like the IFC, the World Bank, the City of New

John El-Maraghy:

York, Robert Wood Johnson Foundation.

John El-Maraghy:

So very, you know, very nonprofit adjacent.

John El-Maraghy:

But yeah, there's, there was definitely a distinction between my consulting life

John El-Maraghy:

and my nonprofit administration life.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

And then so what brought you to deciding to move into non-profit?

John El-Maraghy:

Well, you know, I think for me that was

John El-Maraghy:

always where I wanted to be.

John El-Maraghy:

Like, actually, one of the reasons I left my consulting role is because the, the

John El-Maraghy:

makeup and culture of the company had had switched more towards traditional McKinsey

John El-Maraghy:

style consulting, where we would kind of just do management consulting and business

John El-Maraghy:

administration and things like that.

John El-Maraghy:

And I've often found that, you know, and I kind of sometimes call it a curse.

John El-Maraghy:

I mean, it's a beauty and a curse, but I really can't work well, you

John El-Maraghy:

know, at at the level that I like to be producing work at, unless I really

John El-Maraghy:

believe in, in the mission of the organization that I work, that I work for.

John El-Maraghy:

It doesn't necessarily have to be nonprofit, you know, it can be for

John El-Maraghy:

profit, but you know, it really does have to be there has to be a mission

John El-Maraghy:

alignment for me, and that's why I knew that if I, if I transitioned into the

John El-Maraghy:

nonprofit world, I would never have to worry about a, a culture shift like we

John El-Maraghy:

had when I was in the consulting world.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

Yeah, that makes sense.

Rabiah Coon:

And especially as things have evolved over time, I mean, people

Rabiah Coon:

are looking for more meaningful or mission driven work and even in our

Rabiah Coon:

lives we try to be more intentional.

Rabiah Coon:

Some of us.

Rabiah Coon:

I won't say everybody.

John El-Maraghy:

Hopefully.

John El-Maraghy:

Yeah, exactly.

John El-Maraghy:

That's the goal.

Rabiah Coon:

Do you know what brought you to that kind of mindset?

Rabiah Coon:

Just cuz I'm someone who relates very, very much to being service minded and

Rabiah Coon:

being of, of the thought that that kind of even mindset about working

Rabiah Coon:

somewhere that you believe in their mission and values is important.

Rabiah Coon:

Whether I do that or not all the time is another thing.

Rabiah Coon:

But do you know what drove you to that kind of thinking and life?

John El-Maraghy:

Yeah, absolutely.

John El-Maraghy:

I appreciate that question.

John El-Maraghy:

So, you know, for me it was very much like a journey of self-discovery.

John El-Maraghy:

So ARM was kind of a expression of a, of a level of maturity that I

John El-Maraghy:

hadn't reached up until that point.

John El-Maraghy:

I was in college.

John El-Maraghy:

I actually, I think at the time that I, it's hard to remember that

John El-Maraghy:

far back, but at the time I believe I was actually working full-time,

John El-Maraghy:

having not graduated college.

John El-Maraghy:

College had kind of gone to the wayside and, you know, I was, I was kind of just

John El-Maraghy:

focusing on living like a young bachelor life going out, that kind of stuff.

John El-Maraghy:

And, and I realized, I had a moment of, of self actualization where I was like

John El-Maraghy:

this is extremely selfish and I could very easily go down the wrong road here.

John El-Maraghy:

And it kind of brought up the, the conundrum of, well, a lot of folks

John El-Maraghy:

who end up like me and are lucky enough to progress professionally, and

John El-Maraghy:

folks who don't, the deciding factor is usually just a support system.

John El-Maraghy:

So that's where we kind of, the initial thought behind ARM was, well,

John El-Maraghy:

can we be a support to people in our community that maybe don't have a

John El-Maraghy:

significant of, of a support system?

John El-Maraghy:

So it was, it was definitely an expression of growth and, an expression

John El-Maraghy:

of appreciation for, for the position that I'm in and, and the ability

John El-Maraghy:

for us to affect change like that.

Rabiah Coon:

Hmm.

Rabiah Coon:

Yeah.

Rabiah Coon:

And that's a big insight to get especially kind of at the age you were at too.

Rabiah Coon:

Cause I think it's hard to recognize, I mean, what is often labeled as

Rabiah Coon:

privilege or, you know, luck or different things like that, right?

John El-Maraghy:

Yeah, that's exactly right.

John El-Maraghy:

Yeah.

John El-Maraghy:

You know, it, it really comes down to luck.

John El-Maraghy:

I mean, you know, I had friends.

John El-Maraghy:

In similar familial financial circumstances that, that that experience

John El-Maraghy:

a significantly more hardship.

John El-Maraghy:

And I had, you know, friends who didn't have as, as much circumstances

John El-Maraghy:

go on to, to be very successful.

John El-Maraghy:

So, you know, for me it really was a realization that, a, a support system

John El-Maraghy:

is, in my opinion, more of a privilege than having money in your bank account.

John El-Maraghy:

There's little that you can't do with people behind you.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

And so besides being an inexplicable tongue twister, for me, there's no

Rabiah Coon:

reason it should be, what is ARM?

John El-Maraghy:

Yeah, no, it is, it's it's impossibly long.

John El-Maraghy:

We always make jokes about that ourselves.

John El-Maraghy:

So at the time when we started ARM and actually grew out of an existing church

John El-Maraghy:

outreach or service, so I kind of got connected to this group after having this

John El-Maraghy:

realization and kind of, it kind of more and more became my responsibility as folks

John El-Maraghy:

moved or got married or, you know, their life took them on a different course.

John El-Maraghy:

And at a certain point we realized that it was, it was important to spin off.

John El-Maraghy:

But before that all church programs within our parish at least needed

John El-Maraghy:

to have like a patron saint.

John El-Maraghy:

And so ours was Archangel Rafael and who was the patron saint of healing.

John El-Maraghy:

But so that's where the name comes from?

Rabiah Coon:

Oh, cool.

Rabiah Coon:

Yeah, and I mean, I don't know, it's like he's easy for you to say.

Rabiah Coon:

I don't know why I kept, I kept thinking, Michael, there's

Rabiah Coon:

one called Michael, right?

John El-Maraghy:

Yeah.

John El-Maraghy:

Yeah.

John El-Maraghy:

There's, I mean, I'm by no means a theologian.

John El-Maraghy:

There's a, there's, there are a couple archangels, I think I wanna say, I, I

John El-Maraghy:

wanna say there's either four or six.

John El-Maraghy:

I could be wrong there, but yeah, there, there are multiple an arch

John El-Maraghy:

Raphael happened to be the one that was the patron and state of healing.

Rabiah Coon:

Okay.

Rabiah Coon:

Yeah, that makes sense.

Rabiah Coon:

I don't know why I'm gonna have to look up Michael, because it's been in my head like

Rabiah Coon:

the whole day for some reason, knowing we were gonna have this conversation and so,

Rabiah Coon:

so right now, are you guys a nonprofit that's not affiliated with the parish,

Rabiah Coon:

or are you still part of the parish?

John El-Maraghy:

Yeah, that's a great question.

John El-Maraghy:

And that's another thing that one of the main reasons we go by ARM is

John El-Maraghy:

because, especially where we are here in like central and North Jersey, you

John El-Maraghy:

know, organizations with religious sounding names tend to be automatically

John El-Maraghy:

associated with evangelistic organizations, which we're not.

John El-Maraghy:

You know, my wife and I are Christian, but we have atheist members.

John El-Maraghy:

We have, you know, Muslim members.

John El-Maraghy:

Like, no, nothing that we do is inherently evangelistic and And so

John El-Maraghy:

it's, that's one of the main reasons we do go by ARM because we want people

John El-Maraghy:

to get the right impression of us.

John El-Maraghy:

There's nothing wrong with evangelistic organizations, I

John El-Maraghy:

just, it's just not what we do.

John El-Maraghy:

That being said, though, we do receive a lot of support still

John El-Maraghy:

from our church community.

John El-Maraghy:

So, I'm a member of the Coptic Orthodox Church in New Jersey

John El-Maraghy:

and a lot of folks there are very generous and very loving people, and

John El-Maraghy:

they continue to support us and we definitely appreciate their support.

Rabiah Coon:

Yeah, for sure.

Rabiah Coon:

And so what do you guys do as an organization?

John El-Maraghy:

Yeah, so, we primarily focus on health and hygiene interventions

John El-Maraghy:

through the lens of hygiene and dignity.

John El-Maraghy:

So initially when we had first started, it was really more food service

John El-Maraghy:

oriented, so making sandwiches.

John El-Maraghy:

We always like to joke that we started making sandwiches

John El-Maraghy:

on the hood of my Subaru.

John El-Maraghy:

Which was very not, you know, health code appropriate.

John El-Maraghy:

But, you know, we've, since we've since learned we don't really

John El-Maraghy:

do as much food service or it's really, it doesn't comprise like

John El-Maraghy:

the center of what we do anymore.

John El-Maraghy:

That being said, we are part of a feeding agency in town.

John El-Maraghy:

We are one of a number of agencies that engage in that kind of behavior.

John El-Maraghy:

But our, you know, hero services or our primary services revolve

John El-Maraghy:

around two major programs.

John El-Maraghy:

The first one is, The big one, the shiny one.

John El-Maraghy:

This is our mobile shower program.

John El-Maraghy:

So we have a trailer with two shower stalls in it.

John El-Maraghy:

We provide free hot showers to folks in need, and similarly along those veins.

John El-Maraghy:

Everything for us is mobile oriented.

John El-Maraghy:

We also have a mobile barbershop that we just launched this year.

John El-Maraghy:

Um, Yeah, which is super exciting.

John El-Maraghy:

So it's a three chair mobile barber shop that we're able to pull into,

John El-Maraghy:

you know, the exact same places that we'd be pulling in for showers.

John El-Maraghy:

So we're, we're looking at probably alternating those

John El-Maraghy:

services throughout the the summer.

John El-Maraghy:

So we primarily operate in the warm weather months, so from about

John El-Maraghy:

early June through to mid-October.

Rabiah Coon:

Mm-hmm.

Rabiah Coon:

And how did you come up with the idea that this was the way to go?

Rabiah Coon:

And I'll just say, look, I live in a part of London that, you know, we do

Rabiah Coon:

have a, an unhoused community for sure.

Rabiah Coon:

All over the US you're seeing this.

Rabiah Coon:

I mean, I'm from California.

Rabiah Coon:

I lived in San Diego for years, that it's a major thing there, but, so there

Rabiah Coon:

are, like you said, people handing out sandwiches all the time, though.

Rabiah Coon:

How did you come to decide that showers were the way to go and now haircuts?

John El-Maraghy:

So for us, we initially had started with, you know, food

John El-Maraghy:

service and at the time Rutgers had like a very vibrant food truck culture.

John El-Maraghy:

And so we thought it'd be kind of cool to get like a mobile food truck like a mobile

John El-Maraghy:

soup kitchen, which is still innovative, but much more common throughout the world.

John El-Maraghy:

And actually my wife saw this video of another organization out west that

John El-Maraghy:

kind of, I would say, if not started, popularized the idea of mobile showers.

John El-Maraghy:

They're called Lava Mae.

John El-Maraghy:

She saw that video about four or five years ago.

John El-Maraghy:

Over the last four years, we kind of shifted that focus towards showers.

John El-Maraghy:

And like you mentioned before as well, you know, we really like the idea

John El-Maraghy:

of being able to do something that wasn't replicated in the community.

John El-Maraghy:

There's a lot of social work organizations, there's a lot of

John El-Maraghy:

housing organizations, there's a lot of food organizations.

John El-Maraghy:

There's effectively zero hygiene focused organizations in our area.

John El-Maraghy:

And so it was an, it was an an awesome opportunity for us to provide a, a

John El-Maraghy:

needed service, a service that wasn't currently being facilitated, and also

John El-Maraghy:

allowed us the freedom to partner with a lot of organizations without

John El-Maraghy:

existing in a competitive space.

John El-Maraghy:

So it was kind of a win-win, win.

Rabiah Coon:

And so what impact are you seeing this have on people?

Rabiah Coon:

Because I can imagine just not being able to shower is, I mean, if you go

Rabiah Coon:

on a trip like overseas and you get off the plane, you wanna take a shower,

Rabiah Coon:

so, It has to be a really big impact on someone not being able to do that.

John El-Maraghy:

Funny enough I've actually been talking to a lot of

John El-Maraghy:

people about The Last of Us for this.

John El-Maraghy:

So the, you know, the, the popular zombie and there's like a number of episodes in

John El-Maraghy:

this series or in season one, where like a character finds out that there's running

John El-Maraghy:

water and that they can take a shower and they are like, blown away, you know?

John El-Maraghy:

And so it's, it, it really creates that same experience.

John El-Maraghy:

And, and I'm so glad that, really good actors and and writers have

John El-Maraghy:

kind of included this multiple times throughout the series.

John El-Maraghy:

So I encourage, I don't, I'm not paid by HBO.

John El-Maraghy:

I wish I was, but I, I encourage everyone to, to go watch The Last of Us.

John El-Maraghy:

Specifically, I think it was episode three that, like the one that everyone's

John El-Maraghy:

like very emotionally touched by.

John El-Maraghy:

There's a, there's a, a portion there where a character is like

John El-Maraghy:

offered a hot shower and it's like, it's very invigorating for them.

John El-Maraghy:

It's really the same experience that we see every day.

John El-Maraghy:

You know, I always like to say a shower's not gonna change someone's life, but it

John El-Maraghy:

is gonna change their day and it's gonna make them feel supported in the community.

John El-Maraghy:

Especially as we look at this from a, like a cause area perspective.

John El-Maraghy:

There's an importance of creating more availability for hygiene in our community.

John El-Maraghy:

So showers are a very obvious one, but like, I hate the

John El-Maraghy:

idea of like locked bathrooms.

John El-Maraghy:

So like, you know, bathrooms for paying customer only.

John El-Maraghy:

There are all of these kind of ways that we can discriminate against

John El-Maraghy:

people who lack hygiene access in our community so that the shower is kind

John El-Maraghy:

of the hero product, so to speak.

John El-Maraghy:

But really the goal is to get people to understand the importance of

John El-Maraghy:

cross access for hygiene, because there are moments where we need it.

John El-Maraghy:

I can't tell you how many times I've been out.

John El-Maraghy:

I have my huge hydra flask here.

John El-Maraghy:

I really need to use the restroom and because I look the way that I look,

John El-Maraghy:

there's really a few restrooms that are off limits to me, to be perfectly honest.

John El-Maraghy:

But

Rabiah Coon:

Yeah.

John El-Maraghy:

if I look differently, that'd be a different story.

Rabiah Coon:

Yeah, that's true.

Rabiah Coon:

And, and just the idea too, I mean this one pub I go to, they always let

Rabiah Coon:

people use their, the toilet there.

Rabiah Coon:

And I'm not gonna say which one cause I don't want everyone running there,

Rabiah Coon:

not that I have that many listeners.

Rabiah Coon:

And I asked the manager that one time, I'm, well, I just said, you

Rabiah Coon:

know, I go, it's cool that you guys do that cause not everyone does.

Rabiah Coon:

And he's like, well, more often than not, it's just someone who can't find

Rabiah Coon:

a place to go and they need to go.

Rabiah Coon:

So it's better they go here than go on the street, which a lot of

Rabiah Coon:

people do, or, basically just have a health issue eventually or something.

Rabiah Coon:

And it's interesting to me that it's such a basic thing, but then

Rabiah Coon:

I've, I've been in that situation where I'm like, where can I go?

Rabiah Coon:

I have to go now.

Rabiah Coon:

You just mentioning that, that makes it more I think.

John El-Maraghy:

No, it's so true.

John El-Maraghy:

And, and like the, like the owner of that pub mentioned, there's this philosophy or

John El-Maraghy:

there's the, this belief that if you make certain things illegal or off limits, they

John El-Maraghy:

just disappear and it's just not true.

John El-Maraghy:

You're only gonna have cascading issues associated with that.

John El-Maraghy:

Whether it's that person is now gonna relieve themself on your

John El-Maraghy:

property or that person is gonna re relieve themself publicly and

John El-Maraghy:

then they're gonna get in, in try.

John El-Maraghy:

I don't know what the rules are over there in the uk, but it's a pretty

John El-Maraghy:

serious offense to get caught relieving yourself in public here in the States.

John El-Maraghy:

And you know, again, we talk about cascading effects.

John El-Maraghy:

You could have someone who's right there on the cusp of, of being okay and

John El-Maraghy:

self-sufficient, and they get a court date and then they have to pay for a lawyer

John El-Maraghy:

and then they miss their court date.

John El-Maraghy:

These things spiral very quickly and it's, it's the rule, not the

John El-Maraghy:

exception most times, unfortunately.

Rabiah Coon:

Yeah, totally.

Rabiah Coon:

And how are you staffing the mobile showers?

Rabiah Coon:

And then how are you staffing the, the haircut arm of it too.

John El-Maraghy:

Yeah.

John El-Maraghy:

So the, so the, the haircut component, so we have like, on our board we

John El-Maraghy:

actually have two owners of a barbershop.

John El-Maraghy:

So that's obviously extremely helpful and they've been, in addition to their

John El-Maraghy:

general excitement for our work overall, they've obviously been particularly

John El-Maraghy:

excited about the barbershop component.

John El-Maraghy:

So we generally work with them or other barbershops to

John El-Maraghy:

provide professional barbers.

John El-Maraghy:

That's definitely a big rule for us, that whatever service we're offering,

John El-Maraghy:

we're utilizing a professional.

John El-Maraghy:

And then, we rely very heavily on volunteers you know, every, every setup

John El-Maraghy:

will usually engage at least three volunteers, three to five volunteers

John El-Maraghy:

over the course of three to five hours for a setup, maintaining the

John El-Maraghy:

area, keeping it clean, managing the line, cleaning out the, the shower.

John El-Maraghy:

So we clean every shower after every use, so everyone's walking

John El-Maraghy:

into a nice clean shower.

John El-Maraghy:

And then we also hire a part-time employee to manage our programs in the summer.

John El-Maraghy:

I'd love to make it a full-time employee.

John El-Maraghy:

Fingers crossed that, that that could become the case eventually, but right

John El-Maraghy:

now we're, we're utilizing part-time labor to do kind of the towing and the

John El-Maraghy:

maintenance and, you know, kind of working with the heavy equipment essentially.

Rabiah Coon:

Yeah.

Rabiah Coon:

That's great though.

Rabiah Coon:

And it's like creating a job for someone, opportunity for people

Rabiah Coon:

to volunteer and then of course helping people in the community.

Rabiah Coon:

Have you gotten feedback from people directly who have used the, your programs

Rabiah Coon:

and just what they've said about it and you know, kind of affirmation that yeah,

Rabiah Coon:

this was something that was needed?

John El-Maraghy:

Yeah.

John El-Maraghy:

Yeah.

John El-Maraghy:

There's always a couple that stick with you.

John El-Maraghy:

There was one guest.

John El-Maraghy:

So Fridays is when we provide services in New Brunswick, and

John El-Maraghy:

he's a New Brunswick guest.

John El-Maraghy:

And he goes, Fridays are the day.

John El-Maraghy:

He's like, this is my day to shower.

John El-Maraghy:

He's like, you know, I have to lock myself in a bathroom otherwise.

John El-Maraghy:

So just the like, people plan their day around it and it's, unfortunately,

John El-Maraghy:

it's sad, but at the same time it's also very touching to know that

John El-Maraghy:

we've become such a big part of this person's life because of the service.

John El-Maraghy:

We're able to provide them that they, they build their schedule around us.

John El-Maraghy:

We've had other people say kind of like what you typically would expect,

John El-Maraghy:

someone who hasn't had access.

John El-Maraghy:

That feels great.

John El-Maraghy:

I feel so refreshed.

John El-Maraghy:

Even visually you'll see someone they walk in, they're a little

John El-Maraghy:

grumpy, obviously, they might have had a hard day up until this point.

John El-Maraghy:

They walk out, they look like a million pounds was lifted off their chest.

John El-Maraghy:

It's a, it's a really great and transformative experience,

John El-Maraghy:

especially the, the haircuts.

John El-Maraghy:

I mean, the haircuts are literally visually transformative.

John El-Maraghy:

They sit down in a chair.

John El-Maraghy:

20 minutes later, 30 minutes later, they literally look like a different person.

John El-Maraghy:

So it's all great feelings.

John El-Maraghy:

And we we're very happy to have very positive feedback from

John El-Maraghy:

our guests about the services.

Rabiah Coon:

Yeah, I mean I've seen even like on TikTok or something, like

Rabiah Coon:

someone get a haircut and the change in them and just their demeanor and how

Rabiah Coon:

they can carry themselves cuz they just, they do feel different and they do feel

Rabiah Coon:

more, I'm sure human in a way, right?

Rabiah Coon:

Because I think that's one

John El-Maraghy:

a hundred percent.

Rabiah Coon:

Big thing like you, like, I like that you called the people guests,

Rabiah Coon:

you know, and just kind of seem to talk about them in a way that gives dignity

Rabiah Coon:

where a lot of people don't, you know?

John El-Maraghy:

Thank you.

John El-Maraghy:

Yeah, that's very important for us.

John El-Maraghy:

You know, we, we always use very hospitality focused language,

John El-Maraghy:

so guest services, offerings.

John El-Maraghy:

We always try to frame things as a...

John El-Maraghy:

just like you would when you go to a hotel, right?

John El-Maraghy:

When you go to a hotel, people are thanking you the

John El-Maraghy:

entire time that you're there.

John El-Maraghy:

They're asking you what they can do for you.

John El-Maraghy:

You know what I mean?

John El-Maraghy:

Like in a pipe dream, I'd love to hire someone from like hardcore hospitality

John El-Maraghy:

background eventually to, to run some of the programming for what we do

John El-Maraghy:

because that's definitely, we always say we want to facilitate as close to a

John El-Maraghy:

spa-like experience as we possibly can.

John El-Maraghy:

I appreciate you picking up on that cuz it is a major component of our

John El-Maraghy:

work and we've noticed that there are, you know, we're obviously not the only

John El-Maraghy:

folks that do this in our communities.

John El-Maraghy:

And I, I hazard to say we're the favorite and I think a lot of the

John El-Maraghy:

reason that we're the favorite.

John El-Maraghy:

Is because of the way that we treat folks.

John El-Maraghy:

It's not just, here, use it.

John El-Maraghy:

You know, be thankful that it's here kind of thing.

John El-Maraghy:

You really, you're thanking people for joining you.

John El-Maraghy:

You're thanking people for supporting your work.

John El-Maraghy:

You're thanking people for trusting you because it's a very intimate thing.

John El-Maraghy:

You know, it's, it's easy to go to a soup kitchen and you grab your food

John El-Maraghy:

and you're on, you're on the go.

John El-Maraghy:

You could, there's a lot of, you can make up a story of like, oh, you know,

John El-Maraghy:

I forgot my lunch at home or something.

John El-Maraghy:

It's a very intimate thing for someone to admit that they do need access to a

John El-Maraghy:

shower, and so you have to, you have to really be cognizant of that in the way

John El-Maraghy:

that you provide services to people.

Rabiah Coon:

Yeah.

Rabiah Coon:

Huh.

Rabiah Coon:

Yeah, I hadn't thought of it that way.

Rabiah Coon:

That was really, that's a good insight.

Rabiah Coon:

And so John, when you look at your career and you switched from consulting

Rabiah Coon:

to non-profit and then you're doing a lot of work with ARM as well; first

Rabiah Coon:

of all, what was the transition like to go from consulting to nonprofit?

Rabiah Coon:

Can you talk a little bit about what you're doing in that space now?

John El-Maraghy:

Yeah.

John El-Maraghy:

So, you know when, when I initially had moved over from consulting work so this

John El-Maraghy:

was about three and a half years ago.

John El-Maraghy:

I went from essentially project management consulting.

John El-Maraghy:

So a lot of I, a lot of what I was doing was operating programs for

John El-Maraghy:

sponsoring agencies to fundraising.

John El-Maraghy:

And in that role it was a lot more writing.

John El-Maraghy:

You know, I definitely miss the interpersonal.

John El-Maraghy:

So it wasn't like, I basically never had a call on my calendar.

John El-Maraghy:

My, the whole day my calendar was just writing grants, writing grants,

John El-Maraghy:

writing grants, writing grants.

John El-Maraghy:

And I, I think I, I definitely got, I, I got sick of it to be perfectly honest.

John El-Maraghy:

So, um, I ended up moving back into the operations side of things as a volunteer

John El-Maraghy:

director and and then that was great because that was all ops, I was in

John El-Maraghy:

the field three to five days a week.

John El-Maraghy:

It was very, very engaging.

John El-Maraghy:

But then also I uh, I missed the fundraising component.

John El-Maraghy:

And so in my, my most current role that I moved into earlier this

John El-Maraghy:

year I have the, the pleasure of kind of combining both of those.

John El-Maraghy:

So I do uh, corporate fundraising for a volunteer agency.

John El-Maraghy:

And so what.

John El-Maraghy:

I do is it's a lot of kind of sales and fundraising, person

John El-Maraghy:

to person, fundraising, calling people, managing relationships.

John El-Maraghy:

But then there's also a component of being in the field, making sure people

John El-Maraghy:

are happy with the, the service that they've invested in, in the nonprofit.

John El-Maraghy:

So it's a nice combo and very, very different from the

John El-Maraghy:

for-profit world in that regard.

John El-Maraghy:

You know, in the for-profit world, it's, it's primarily based

John El-Maraghy:

around very strict timetables.

John El-Maraghy:

You're a lot more kind of at the mercy, for lack of a better term of your client.

John El-Maraghy:

In the nonprofit world, there's a lot more partnership oriented work, which is nice.

John El-Maraghy:

So there's, you're a little bit more of an equal partner in that regard,

John El-Maraghy:

and I definitely appreciate that.

John El-Maraghy:

I don't like the idea.

John El-Maraghy:

Categorically, I mean, a across life.

John El-Maraghy:

I don't like the idea of one group having, you know, a ton

John El-Maraghy:

of power over another group.

John El-Maraghy:

I'm more of an equality oriented person, and so in the nonprofit

John El-Maraghy:

sector, when it comes to corporate partnerships, you really are kind

John El-Maraghy:

of working together as partners to achieve a mutual goal of your choosing.

John El-Maraghy:

So in this case, it would be volunteer events.

Rabiah Coon:

Yeah.

Rabiah Coon:

That's awesome.

Rabiah Coon:

And it's cool that you were able to, you've been able, now I'm a

Rabiah Coon:

project manager by trade also.

Rabiah Coon:

I've transitioned outta that role myself.

Rabiah Coon:

But that's, I think once you are one, that's what you, you are in a way, Yeah.

Rabiah Coon:

It doesn't, doesn't change you.

Rabiah Coon:

Your brain doesn't change that much, but I think it's cool that you've

Rabiah Coon:

been able to apply that to go into nonprofit space and also for your

Rabiah Coon:

career, but then also as a volunteer.

Rabiah Coon:

And one thing I wanna ask you about, cause you've mentioned a couple times

Rabiah Coon:

that you rely on volunteers for quite a bit and then you yourself are one.

Rabiah Coon:

And one thing I try to tell people is whatever capacity you have to

Rabiah Coon:

give people will be able to accept that from you if you can give it.

Rabiah Coon:

And I think you're a good example of showing that people might just

Rabiah Coon:

be cleaning the showers or they might be doing what you're doing,

Rabiah Coon:

which is a more director role.

Rabiah Coon:

And so what's your experience been, both as a volunteer

Rabiah Coon:

and working with volunteers?

Rabiah Coon:

And do you agree with what I've said?

Rabiah Coon:

Basically, mean,

John El-Maraghy:

Yeah, I agree a hundred percent.

John El-Maraghy:

You know, I would say And I would also say that, you know, for folks who are looking

John El-Maraghy:

to volunteer, really, think through it in terms of how you want to impact the world.

John El-Maraghy:

Like I, what I always find is like you get a lot of entrepreneurs in in some kind

John El-Maraghy:

of social space because they have a very specific picture of what they wanna do

John El-Maraghy:

and you actually can find a vol almost.

John El-Maraghy:

To a T you can find a volunteer role that will give you that experience if

John El-Maraghy:

you do your homework on like, okay, what cause area am I interested in?

John El-Maraghy:

What kind of volunteer engagement am I interested in?

John El-Maraghy:

Are you the kind of person that likes washing feet, for lack of a better term

John El-Maraghy:

or are you kind of on the road, you wanna do the dirty job or do you wanna do what

John El-Maraghy:

you do as a professional for a nonprofit?

John El-Maraghy:

For example, something that I would love is someone like me who has a

John El-Maraghy:

fundraising background that can join me on the fundraising side, right?

John El-Maraghy:

And that requires skill and it also requires time.

John El-Maraghy:

And that's another thing too, is.

John El-Maraghy:

Are you looking to do one-off volunteer engagements, a couple

John El-Maraghy:

hours here, a couple hours there?

John El-Maraghy:

Or are you looking to do a long service with one agency?

John El-Maraghy:

Are you looking to become an advisory board member or someone

John El-Maraghy:

that's really built into the volunteer staff of the agency?

John El-Maraghy:

I can say from personal experience that if you can think it, your a

John El-Maraghy:

nonprofit of choice probably needs it.

John El-Maraghy:

Even big ones.

John El-Maraghy:

We're just so talent starved in the nonprofit space because there

John El-Maraghy:

are a lot of societal expectations.

John El-Maraghy:

I actually just saw an article on LinkedIn about how they, I forget who it was,

John El-Maraghy:

but they did a study and they said that nonprofits really should be spending close

John El-Maraghy:

to 30% of their income on operate on admin in order to really accomplish their goal.

John El-Maraghy:

And the societal expectation is about a third of that.

John El-Maraghy:

So they, they usually say, people start to, to give a weird look on

John El-Maraghy:

your financials if you're doing more than 10% administrative costs.

John El-Maraghy:

So, so volunteering is a great way to kind of get in the middle

John El-Maraghy:

of that and say, Hey, listen.

John El-Maraghy:

I'm an accountant.

John El-Maraghy:

I can do your books for you.

John El-Maraghy:

It takes an accountant, almost nothing to do, to have one more

John El-Maraghy:

client as, as a bookkeeping client.

John El-Maraghy:

And it means the world to a nonprofit.

John El-Maraghy:

So, whether it's you getting involved individually or getting whatever

John El-Maraghy:

your firm is involved, that's a huge way to make a massive difference in

John El-Maraghy:

whatever cause area you care about.

Rabiah Coon:

Yeah.

Rabiah Coon:

No, that's great.

Rabiah Coon:

So John, one thing I'd like to ask everybody who's on the podcast is

Rabiah Coon:

like, do you have any advice or mantra that you want to share with people?

Rabiah Coon:

Just something maybe that you follow or something you, you think is

Rabiah Coon:

important for them to think about?

John El-Maraghy:

Yeah, that's a great question.

John El-Maraghy:

So I would say Something to think about is something that I like to

John El-Maraghy:

think about is always how can I provide a more dignified experience?

John El-Maraghy:

So whether that's having a I think about people in traffic.

John El-Maraghy:

When you're sitting in traffic and there are folks that are panhandling asking

John El-Maraghy:

for money or supplies or whatever.

John El-Maraghy:

You know, how, how can you have a more dignified experience with this person

John El-Maraghy:

instead of just looking down at your phone or pulling your car up, which

John El-Maraghy:

we've all been guilty of, by the way.

John El-Maraghy:

I'm not, I'm not here to judge people, but a couple things that I, I have tried

John El-Maraghy:

to challenge myself to do in a situation like that would be opening the window and

John El-Maraghy:

saying, Hey man, I'm sorry I don't have anything, but I hope you have a great day.

John El-Maraghy:

It's free, it's easy.

John El-Maraghy:

It affirms the dignity of the person that you're dealing with.

John El-Maraghy:

Another thing that my cousin likes to do, which I love, he takes he makes

John El-Maraghy:

care packages with his wife and he keeps a couple in his car at all times.

John El-Maraghy:

If you're not the kind of person that likes to give out money,

John El-Maraghy:

I don't really get involved in that debate, money or goods.

John El-Maraghy:

But the important thing is that you're offering someone something

John El-Maraghy:

that might be helpful for them.

John El-Maraghy:

So that would be, that would be my mantra or thing to think about.

John El-Maraghy:

How can you always make this experience more dignified for the

John El-Maraghy:

person that you're working with?

Rabiah Coon:

Nice.

Rabiah Coon:

That's great.

Rabiah Coon:

Well, thanks.

Rabiah Coon:

And the last set of questions I have are called the fun five, and they're just

Rabiah Coon:

questions I ask every guest that have nothing to do with what they do or how

Rabiah Coon:

important our conversation just was.

Rabiah Coon:

So first one, what's the oldest T-shirt you have and still wear?

John El-Maraghy:

I actually have a hand me down from my uncle.

John El-Maraghy:

And that is his high school football like a, like a championship shirt.

John El-Maraghy:

Like it lists all the years that they were champions.

John El-Maraghy:

And I wanna say that was from 74.

John El-Maraghy:

So it's got, got, yeah, it was that.

John El-Maraghy:

Is that 60 years?

John El-Maraghy:

Is that 50 years?

Rabiah Coon:

Well,

John El-Maraghy:

10.

Rabiah Coon:

50.

John El-Maraghy:

49 years old.

Rabiah Coon:

Yeah.

Rabiah Coon:

Yeah.

Rabiah Coon:

Cause I was gonna say that's getting close to my age and I'm like, I'm not 60, so.

Rabiah Coon:

Awesome.

Rabiah Coon:

All right, cool.

Rabiah Coon:

That's great.

Rabiah Coon:

If every day was Groundhog's Day, what song would you have your alarm

Rabiah Coon:

clock set to play every morning?

John El-Maraghy:

So back when my car used to like automatically

John El-Maraghy:

play the first song in my library.

Rabiah Coon:

Yes.

John El-Maraghy:

no matter what.

John El-Maraghy:

And I, I'm so glad that car manufacturers have figured that,

John El-Maraghy:

that that is not a good system.

John El-Maraghy:

It was "A Punk" by Vampire Weekend.

John El-Maraghy:

And it's nice and upbeat, so I guess, I mean, I don't know how many times

John El-Maraghy:

I could listen to that every single day for the first time, but it would

John El-Maraghy:

definitely wake me up and it, for at least the first couple times,

John El-Maraghy:

it would put me in a good mood.

Rabiah Coon:

Awesome.

Rabiah Coon:

Yeah.

Rabiah Coon:

That is so, so annoying.

Rabiah Coon:

Totally.

Rabiah Coon:

Yeah.

Rabiah Coon:

And this one is coffee or tea or neither?

John El-Maraghy:

Oh, well, okay, so technically for me it's energy drinks.

John El-Maraghy:

But those are very bad for you and I don't recommend people drinking energy drinks.

John El-Maraghy:

So my second would be coffee, and that's the one that I'm trying to make my first.

Rabiah Coon:

Nice.

Rabiah Coon:

Well, what energy drink do you for though, if you're gonna go that way?

John El-Maraghy:

So I was like borderline addicted to Red Bull.

John El-Maraghy:

I would have two Red Bulls a day because that was

John El-Maraghy:

the deal.

John El-Maraghy:

And that's how they get you.

John El-Maraghy:

It's two for two for five.

John El-Maraghy:

So you just, you, you start off your day, you get two, you drink two, whatever.

John El-Maraghy:

Um, So for me it was Red Bull.

John El-Maraghy:

It was um, and uh, I haven't had a Red Bull since.

John El-Maraghy:

That was my New Year's resolution.

John El-Maraghy:

No more Red Bull.

John El-Maraghy:

So I'm completely off Red Bull, but I will from time to time drink a Celsius.

John El-Maraghy:

I do like, you know, they claim to be slightly healthier.

John El-Maraghy:

I don't know how true that is, but that's, that's the one that I'm drinking

John El-Maraghy:

now whenever I do need an energy drink.

Rabiah Coon:

Gotcha.

Rabiah Coon:

All right.

Rabiah Coon:

Yeah, that's, wow.

Rabiah Coon:

See, had you had a lot of wings for a while?

John El-Maraghy:

Yeah, yeah, yeah.

John El-Maraghy:

I was winged out.

Rabiah Coon:

Nice.

Rabiah Coon:

All right.

Rabiah Coon:

Can you think of something that just makes you just crack up, like laugh so hard you

Rabiah Coon:

cry, or just kind of, I don't know, even chuckle to yourself when you think of it,

Rabiah Coon:

or the last time that happened to you?

John El-Maraghy:

Yeah.

John El-Maraghy:

In general dad jokes.

John El-Maraghy:

I love dad jokes.

John El-Maraghy:

When everyone pops into my head, I just, I laugh to myself, you know?

John El-Maraghy:

It's, I love 'em.

John El-Maraghy:

I can live for 'em.

Rabiah Coon:

Yeah.

Rabiah Coon:

Nice.

Rabiah Coon:

Alright, so the last question is, who inspires you right now?

John El-Maraghy:

So we have a, a, a couple volunteers in the organization

John El-Maraghy:

who um, they're probably about 20 or 21.

John El-Maraghy:

I'm 31 as a, as a comparison.

John El-Maraghy:

So I'm about a decade older than these kids.

John El-Maraghy:

And these young adults, excuse me, And they are like, they hound me with ideas

John El-Maraghy:

and ways to make the organization better.

John El-Maraghy:

And like, whenever I think this is all too much, it's time to just

John El-Maraghy:

focus on my professional life.

John El-Maraghy:

It's, it's these young, idealistic people who take as much time as they possibly

John El-Maraghy:

can to make the world a better place.

John El-Maraghy:

Uh, an inspiration to me.

Rabiah Coon:

Nice.

Rabiah Coon:

That's awesome.

Rabiah Coon:

It's really cool to hear.

Rabiah Coon:

And so just to close out, where do you want people to find you?

Rabiah Coon:

Or if you just want them to look up the organization, what, where do you

Rabiah Coon:

want people to go online and what would you like them to do if there's

Rabiah Coon:

an action you'd like them to take?

John El-Maraghy:

Yeah, thanks.

John El-Maraghy:

So, I mean, obviously we'd never say no to a donation.

John El-Maraghy:

But honestly just getting involved.

John El-Maraghy:

Following us.

John El-Maraghy:

Learning more about the organization.

John El-Maraghy:

So the best way to do that we are at ARM give (@armgives) on all of

John El-Maraghy:

your favorite social media profiles.

John El-Maraghy:

So Twitter, Instagram, TikTok and if, and our website is ARM dot

John El-Maraghy:

gives (arm.gives), so very easy to remember you know, connect with us.

John El-Maraghy:

Come say hi.

John El-Maraghy:

We actually have.

John El-Maraghy:

A couple of events going on.

John El-Maraghy:

We have a, a mixer series going on through the summer, and then

John El-Maraghy:

we have a like a panel discussion event going on in November.

John El-Maraghy:

So if you're around and you want to join in visit arm.gives or @ARMgives

John El-Maraghy:

on your favorite social platform.

Rabiah Coon:

Awesome.

Rabiah Coon:

Well, thanks a lot for being on More Than Work, John, I really appreciate it.

John El-Maraghy:

No, thanks for having me.

John El-Maraghy:

I appreciate you inviting us on.

Rabiah Coon:

Thanks for listening.

Rabiah Coon:

You can learn more about the guest and what was talked about in the show notes.

Rabiah Coon:

Joe Maffia created the music you're listening to.

Rabiah Coon:

You can find him on Spotify at Joe M A F F I A.

Rabiah Coon:

Rob Metke does all the design for which I'm so grateful

Rabiah Coon:

you can find him online by.

Rabiah Coon:

Searching Rob M E T K E.

Rabiah Coon:

Please leave a review if you like the show and get in touch if you

Rabiah Coon:

have feedback or guest ideas.

Rabiah Coon:

The pod is on all the social channels at at More Than Work pod (@morethanworkpod)

Rabiah Coon:

or at Rabiah Comedy (@rabiahcomedy) on TikTok, and the website is more than

Rabiah Coon:

work pod dot com (morethanworkpod.com).

Rabiah Coon:

While being kind to others, don't forget to be kind to yourself.