product research. How could you go onto something and say, well, that's going to be crap. Let's say you went onto
Speaker:Amazon USA. The average sales for the particular product you're looking at
Speaker:was like $3,000. That would say to me, the way you're going
Speaker:to minimise shipping, you're going to initially speak to
Speaker:your supplier about how can you minimise the weight and
Speaker:the dimensions of the product. So when you go to ship it, you've
Speaker:already got an advantage. Trademarking. I'm going to tell you a top
Speaker:secret that nobody is telling anyone about this. The issue with
Speaker:trademarking is one, yes, there is a cost to it, but here's the hack. I'm
Speaker:Matthew Fraser, and this is Amazon Ecom
Speaker:Secrets. I'll be sharing with you the secrets that helped me go from
Speaker:millions in debt to an eight-figure entrepreneur. If
Speaker:you're ready to escape the nine-to-five and live life on your terms,
Speaker:let me show you the way. In today's episode, we're going to be talking about how
Speaker:much does it actually cost to start an Amazon business? And
Speaker:this is probably a question that most beginners want to know about. I get this all
Speaker:the time, and I had a client the other day. We sat down, and he said, Matthew,
Speaker:really, how much is it going to cost me to launch a product and get this
Speaker:Amazon business going? And I said,
Speaker:well, look, let's step through the numbers and have a look, because every person is
Speaker:different. I know in my case, when I first started, it
Speaker:was in the vicinity. It was under $10,000 Australian. And
Speaker:then on top of that, I pay for some stock. And so people say,
Speaker:$10,000? That's a lot of money. Well, in this case, I don't think it was a lot
Speaker:of money, because I was actually designing my own product. Some
Speaker:people don't design their own product. And what does that mean? It
Speaker:means they'll actually go to somewhere like Alibaba, which is
Speaker:like a smorgasbord of products for that
Speaker:manufacturer showcase. And if you go onto alibaba.com, you
Speaker:can actually see how much a widget is
Speaker:going to cost you, how much a yoga mat is going to cost you, or how much a chopping
Speaker:board is going to cost. And it'll also give you not just the cost price per
Speaker:unit, but also an MOQ, so a minimum order quantity. And
Speaker:it just so turns out, as you can imagine, that the more
Speaker:you order through these companies, the cheaper the per unit cost
Speaker:is going to be. Now, if you buy something that's just straight off
Speaker:their marketplace and you don't do any changes whatsoever, so you don't
Speaker:change the color, you don't add some sort of a special feature, then
Speaker:that's going to be the cost, which is display. But as soon as you
Speaker:start altering things, new colors, new different formats of
Speaker:products, then the factory is
Speaker:probably going to have to go and do different tooling and put more time
Speaker:and effort into designing that product for you. So therefore, the cost could increase
Speaker:or the MOQ certainly could increase for you. So that's what I talk about.
Speaker:It's on a case by case. I've also got a client right now who
Speaker:has completely designed his product from scratch. It's
Speaker:not like he's taking an existing chopping board, for example, and
Speaker:altering it into something new beaut. This practice does
Speaker:not exist. So he's got to invest a
Speaker:lot more money into his product than perhaps some other people
Speaker:who can just go to Alibaba and buy an off-the-shelf product.
Speaker:And of course, the products range, don't they, all the way from
Speaker:baby products, to clothing, to auto products, to
Speaker:healthcare products. Everything down to, you can actually go
Speaker:to Alibaba and buy literally screws. Yeah,
Speaker:just little tiny screws and you might decide you want to be a screw and
Speaker:nail expert and just sell those. Now as you can imagine, those
Speaker:products are going to be like cents. as opposed to maybe
Speaker:a healthcare product, it might cost you $100, $200 initial
Speaker:cost price just to get one unit. So it varies for everybody. So
Speaker:I sat down with my client and he had a budget in
Speaker:mind. He really didn't want to spend really any more than certainly $10. And
Speaker:so we started stepping through those numbers and what is the process. And
Speaker:of course the first process is going to be doing some market research.
Speaker:Market research in deciding what type of niche you
Speaker:want to do. Now this can be quite
Speaker:daunting for a lot of people because they don't know where to start. Obviously that's
Speaker:why I get clients because I can step them
Speaker:through those processes of where to find this information and make
Speaker:their life certainly a lot easier where they can also save
Speaker:money. I think actually something interesting just thinking about. is
Speaker:the reason why people actually come to me is not only to get
Speaker:my expertise and how to grow a business to, in my case, over $45 million
Speaker:in sales scoured across the whole world, but also they
Speaker:pay me so I can tell them how to actually
Speaker:save money. It seems almost like a counterintuitive,
Speaker:but you actually pay me so that you save money. I've got a client,
Speaker:for example, and I know I digress here, but I think this is really, really important. Because
Speaker:the client came to me after she had already placed
Speaker:an order. So she'd done her own market research. She
Speaker:decided that this particular product was going to be for her. And
Speaker:her investment was going to be 30,000 Australian dollars. And
Speaker:then she came to me. But by that stage, she'd already signed the contracts
Speaker:with the manufacturer. She'd already paid an $8,000 deposit. And
Speaker:after looking at the product selection, I was really worried. I
Speaker:mean, really worried. This could be a $30,000 investment. And
Speaker:that was just for the product. That didn't include the shipping, OK? it
Speaker:could have been a fatal, fatal mistake. And
Speaker:so my advice to her was actually walk away
Speaker:from the $8,000. Try and get the $8,000 back from the manufacturer
Speaker:because that's the deposit you've paid. And luckily in
Speaker:her case, she's actually walked away from that product because
Speaker:that's the best advice I could give her. If she had gone ahead and
Speaker:spent $30,000, I actually sat down and worked out for her
Speaker:how much it would cost to try and sell these products
Speaker:because I believed that it was going to be extremely difficult to sell
Speaker:these widgets to the mass audience. And it was actually going
Speaker:to cost her in the vicinity by the time you added the product, the shipping,
Speaker:duties, taxes, fulfillment, then
Speaker:spending money on advertising, because in this particular case, she only wanted to
Speaker:sell it through Shopify. She wasn't even going to sell it through Amazon. We're
Speaker:talking, I hate even saying it, to
Speaker:the tune of like $50,000. That is what
Speaker:the minimum cost would have been to her, had everything played out.
Speaker:And that's why I said, walk away from that. Okay
Speaker:and let's just start again because we can recover from 8, it's going to be really hard to
Speaker:recover from 50. So that is a word of
Speaker:warning and that's why you invest money in someone like myself
Speaker:who can mentor you through these really challenging times
Speaker:for people who are new to this game of online
Speaker:business. So back to my client, how can we spend
Speaker:under $10,000 in his case to launch a product. But the
Speaker:first thing I said was go and do market research. What are the tools they're going to be?
Speaker:Now, I'm going to share with you some of the tools that I said to my client.
Speaker:One of them is going to be free tools, just like Google. You can
Speaker:jump onto Google, and you can get a wealth of information. And
Speaker:you want to be checking on there, I guess, the product
Speaker:itself. How does it sit in the marketplace? You don't want to be
Speaker:buying a product that is simply just not going to sell. So you
Speaker:want to know that it's got some strong demand. And the other thing,
Speaker:though, is there's other tools that you can use. And I use a tool
Speaker:called Zonguru. There's other tools out there as well, such as Helium 10 and
Speaker:others, where you can pay a very, very small
Speaker:subscription fee. Some of these types of tools even have free
Speaker:initial plans, so you can try before you buy. And these
Speaker:tools are incredible. You can go onto your
Speaker:Amazon Marketplace with the tool that overlays over
Speaker:the top, And it will tell you the sales that
Speaker:every single product is selling for. So let's just say that you've
Speaker:decided that you want to sell yoga mats. You can go type
Speaker:in yoga mats on the Amazon marketplace. All the yoga
Speaker:mats will come up. You can press this feature button through
Speaker:this third-party software. And
Speaker:it will display for you all of the sales for all
Speaker:of the different products, including the sales volume, the
Speaker:review ratings. It'll also give you the averages. It'll tell
Speaker:you whether that niche is even a good niche to sell in
Speaker:based on a bunch of other key metrics. So that would be
Speaker:the first place that I would start to gather information. Because
Speaker:if the metrics aren't good there, and what would be not good metrics? How
Speaker:could you go into something and say, well, that's going to be crap? Let's say
Speaker:you went on to Amazon USA and the metrics were the
Speaker:average sales for the particular product you're looking at was like $3,000. That
Speaker:would say to me, there is no demand for that product. That
Speaker:would be my initial inclination. But
Speaker:let's say there's something different where it's a brand new product to market.
Speaker:It's only new. And I'll give an example. A nut milk
Speaker:maker, right? You can get these, they're like
Speaker:blenders now. And they make nut milk, right? They
Speaker:seem to be quite fashionable at the moment. They're sort
Speaker:of penetrating the market. And if you start with something like that, you might
Speaker:find that the sales are minimal on the
Speaker:Amazon marketplace, but only because it's a new product to market. So
Speaker:you'd have to do some additional research to figure out, hey, is
Speaker:this going to be something where I'm new to market and the sales are going to grow? So talking about
Speaker:tools to do with market research, there are a number of tools. But
Speaker:let's talk about some free tools. Go to the marketplace itself. Now,
Speaker:I'm going to tell you a bit of a hack. Once you've actually nailed down the
Speaker:type of product you want, let's say you want to sell yoga mats.
Speaker:I actually go and buy some competitor yoga
Speaker:mats and have them delivered right to my house. Now, why would I do that?
Speaker:I want to know exactly how they're built, what sort
Speaker:of features come with the yoga mat, what sort of customer
Speaker:support comes along with the yoga mat, like a product insert, what
Speaker:are they saying in there, and I want to try and see if there's a if
Speaker:there's a way for me to improve my product based on the
Speaker:existing products. Another thing you can do without even buying the
Speaker:product is go to the Amazon reviews of the particular
Speaker:products in your niche, right? And start reading through all the reviews, especially
Speaker:the negative reviews. What you might find is that there's
Speaker:an opportunity. We might say, oh, look, I really like black yoga
Speaker:mats, but I really wish it came in pink. There's your opportunity to
Speaker:capitalize on that market. So let's just say that you've decided that you
Speaker:want to do your own product in Amazon. And
Speaker:it might even be an off-the-shelf product in Amazon, but you
Speaker:want to put your own stamp on it. And by putting your own stamp on it,
Speaker:you're going to want to put your own brand on it. You're going to brand that
Speaker:product your own. And so what does that mean?
Speaker:It means creating your own logo, your own word. You might
Speaker:even go ahead and trademark that particular logo and
Speaker:word so that it's unique to you. Now
Speaker:in doing so, that's going to come at a cost, right?
Speaker:But the cost could be
Speaker:advantageous for you. But I'm going to tell you a
Speaker:top secret that nobody is telling anyone about this, right?
Speaker:Now, what you'll find is that the issue with trademarking is,
Speaker:one, yes, there is a cost to it. And from memory, last
Speaker:time I trademarked, it's about $2,500, $3,000 US. And
Speaker:it could take you up to nine months to get that trademark fully
Speaker:approved. But here's the hack. If
Speaker:you go to particular websites and you type in trademarks for
Speaker:sale or go to a company called flipper.com, that's
Speaker:F-L-I-P-P-A, and hunt for trademarks
Speaker:for sale, you could potentially pick
Speaker:up a trademark for next to nothing. because
Speaker:there's going to be people out there who have trademarked brands who
Speaker:have just fallen out of love with their brand and now it's
Speaker:just sitting there collecting dust. So you could potentially pay
Speaker:for that IP and secure that brand. So you're going to fast track now
Speaker:nine months. Now, why is that important? Because when you
Speaker:go to Amazon, if you've got a trademark that you can put
Speaker:into brand registry, which is like a secure Amazon
Speaker:a secure Amazon site to protect your brand against
Speaker:other people trying to steal your brand. But by
Speaker:doing that, you get a whole bunch of extra services from
Speaker:Amazon. For example, you can now use their A plus
Speaker:content. Now that means that you can basically create essentially
Speaker:like a sales page website within Amazon. You
Speaker:can also take advantage of some of their special promotions including
Speaker:getting Reviews, which is like through their Vine
Speaker:program, so you can actually pay a small amount of money to have people
Speaker:give you reviews because reviews on products equals
Speaker:more sales, which equals money. The other thing is
Speaker:you can also get videos now added to your listing. If you don't have
Speaker:a trademark registered with Brand Registry, you cannot get
Speaker:videos with your listing. Videos are
Speaker:a really powerful tool to help you sell your product. So
Speaker:along with getting a trademark, you want to think about getting branding
Speaker:behind it, which means what is the color of the logo? Who is
Speaker:your avatar? What type of message are you trying to sell through
Speaker:your brand? Most people will go to
Speaker:a company, for example, like 99designs. That is
Speaker:a company that you can use that will help you select a
Speaker:brand name, if you don't have one already, or a logo, or
Speaker:if it's just a word, the font type of the logo.
Speaker:And my tip to you, because I fell into this trap, I
Speaker:got carried away with the whole thing. Because when you go into these websites, they've
Speaker:got an entry-level program, and
Speaker:then they've got this really, really expensive one. And I got suckered into
Speaker:the expensive one. And I think maybe like over $1,000, $1,500 US
Speaker:to get their U-Butte program to
Speaker:help you design this amazing logo. But trust me.
Speaker:just go with the cheapest option they have, which might be
Speaker:in the vicinity of $200 or $300. And that
Speaker:will be suffice for you to get started. So
Speaker:remember that tip, don't go for the large one, save the money, go for
Speaker:the cheapest option, because they always deliver good results either way you go.
Speaker:So once we've been through the product research, we've got logos, we've
Speaker:got trademarks, we've secured the actual product
Speaker:itself, you're probably going to
Speaker:want to get product samples. Now this is
Speaker:where a high cost can come into play. So
Speaker:we want to minimize this cost. And the reason why it
Speaker:can become expensive is because the manufacturers over
Speaker:in China will charge you, they're not
Speaker:going to charge you a dollar per unit just to have a sample. What they tend
Speaker:to do is they charge you a quite a large fee in the vicinity of maybe like
Speaker:$100 to get that product shipped out to you in Australia. And
Speaker:that's because they just don't want thousands of people ordering samples at
Speaker:like a dollar each, even though perhaps you could buy that product for $1 to
Speaker:$5 from them, but only based on a large order. So
Speaker:if you're buying single units, you're going to have to pay. Now, how can you minimize that?
Speaker:One is try and get as much information from
Speaker:the supplier as possible, including photos,
Speaker:videos, written descriptions. Perhaps
Speaker:they even have that product that already exists in
Speaker:Australia that perhaps you could go and buy in an Australian retail
Speaker:store at maybe only cost $20 to buy retail, but
Speaker:you can check the quality of their manufacturing. That
Speaker:might be a good start. Now, if you've got, let's say,
Speaker:20 different suppliers that you're talking to, you do not want to go
Speaker:and get 20 different samples. You can imagine that cost
Speaker:is going to add up. So that's why you want to try and streamline and
Speaker:filter out all the bad suppliers, and it might even be not
Speaker:even the photos of a product. It might be the fact that, hey,
Speaker:this supplier doesn't even respond to my emails. Or they're responding
Speaker:but they're not listening to my questions. They can't answer my questions. Delete
Speaker:them. Get them off the list. So you're going to streamline the
Speaker:suppliers that you're looking at for your yoga mats down
Speaker:to maybe three. And then I would only,
Speaker:at the very end, once you've got all the photos and you're happy
Speaker:with the supplies, then I would go ahead and order
Speaker:one or two samples from each supplier.
Speaker:Now your question's gonna be, Matt, why would I get two samples for if I can just get one? Sometimes
Speaker:it might be wise to get two samples
Speaker:of the one product so you can compare the two. Just compare it
Speaker:from a manufacturing point of view, one to the other, and see if they're consistent in
Speaker:their manufacturing. But you only want to do that once you get to the end of
Speaker:the line, you've filtered out the supplies and you know that
Speaker:this is going to be a good supply that you could potentially work with. Moving on to the next phase
Speaker:is going to be shipping. Now, shipping, it
Speaker:can cost a freaking fortune these days.
Speaker:And the way you're going to minimize shipping is
Speaker:obviously if you're going to send it by air freight, air freight is going to
Speaker:be way more expensive than sending it by sea, but
Speaker:You're going to initially speak to your supplier about how can
Speaker:you minimize the weight and the dimensions of
Speaker:the product. So when you go to ship it, you've already got
Speaker:an advantage. The other thing is it may be of
Speaker:the way the product is palletized on your
Speaker:pallets. There's going to be different dimensions. Ones
Speaker:will be cheaper than the others. Maybe you want to do co-shipping
Speaker:with other companies to minimize the footprint
Speaker:within your shipping container. So you're not just taking up a whole shipping container
Speaker:yourself, you're using up a part of another person's shipping container. That
Speaker:might be another option for you. The other thing is shipping your
Speaker:product directly to Australia first. Maybe Australia is
Speaker:cheaper. Maybe you want to test the product first in Australia before you test
Speaker:it in the U.S. because shipping to the U.S. again is more expensive. So,
Speaker:that's some things that you can look at to minimize shipping cost, but
Speaker:above all that, get multiple quotes. Do
Speaker:not go with the very first quote that you get because you might
Speaker:find that the companies are going to offer different shipping rates.
Speaker:Now, something that does come up is do manufacturers alter
Speaker:the quotated price? price of the goods on
Speaker:their invoices in order for you to save on taxes going
Speaker:into a particular country, that might come up for you. But I
Speaker:would be very, very weary about that, because it could just take
Speaker:one slip up. Next thing you know, you've got a black mark
Speaker:against your name. You're going to be under a lot of scrutiny now from customs
Speaker:on the importation country. And
Speaker:you just really don't want that. So I think Don't try and
Speaker:sidestep the legalities, particularly when it comes to
Speaker:customs and taxes, because it really could backfire on
Speaker:you. Okay, the next step is going to be listing. You've
Speaker:now shipped your product all the way into the country, your destination country,
Speaker:could be Australia, could be UK, could be Canada, could be USA. Most
Speaker:clients that I deal with are going to either be Australia or USA. USA
Speaker:being the biggest marketplace for Amazon in the world and Australia being,
Speaker:well, we live in Australia, there could be some other opportunities that
Speaker:you might see in Australia. So when it comes to listing,
Speaker:there's a couple of things that you want to think about. One is going to
Speaker:be your images. The images are
Speaker:absolutely imperative when it comes to listing. And
Speaker:why is that? It's because the customer can't
Speaker:pick up the product. They're not going into the store and picking up and touching your
Speaker:product and sort of reading the labels and things like this. So
Speaker:that's why your images have to display the product in
Speaker:the best possible light. So don't skimp on
Speaker:photography or the amount of money that you're going to spend on
Speaker:someone helping you with doing images. What's so incredible right
Speaker:now is you've got AI. Now, if you don't know how to use
Speaker:AI tools to help with doing these images, you can outsource
Speaker:that to someone on like Fiverr. Now, I've got a client right
Speaker:now, for example, where they didn't want to spend the
Speaker:money. And I said, look, the images you've done, they're crap. We're
Speaker:going to have to go back now and we're going to optimize those images.
Speaker:And I showed him exactly the person and the way to actually
Speaker:find that person through Fiverr. Because the other thing I
Speaker:want to do, I guess, as a mentor, is I don't want to just
Speaker:give the people the fish. I also want to show
Speaker:them how to fish. Because the idea is I share all my knowledge
Speaker:with people so that they can go off and become an
Speaker:amazing Amazon e-comm seller themselves. I just don't want
Speaker:to hold all the information in my head. I want to give
Speaker:you the tools. And so by giving my client the tools, he
Speaker:was able to go and optimize his images and literally went from
Speaker:zero sales one day and then straight away, as soon as
Speaker:the images had changed, started making sales. That's how paramount
Speaker:the images are. As far as cost, it
Speaker:was cheap as chips. I'm talking like $50 is all
Speaker:it took to use someone on Fiverr because these guys,
Speaker:you know, they're based in countries like Pakistan or India. So you can
Speaker:get exceptional value for money. And these guys who are in India
Speaker:and Pakistan, et cetera, they're bloody smart. These
Speaker:are very, very smart people. They know how to use these tools like
Speaker:the back of the hand. So definitely take advantage of
Speaker:these people. Okay, so once you've launched your product, you're
Speaker:gonna wanna start playing around with some other features within Amazon. One
Speaker:of them is going to be PPC, that is pay-per-click, which
Speaker:is just advertising within the Amazon marketplace. Now,
Speaker:that is something that you can easily blow out and
Speaker:waste a lot of money. So my advice to you is, Go
Speaker:and do some research. Don't just start straight away, right? Find out
Speaker:how to best optimize your PPC, especially in the
Speaker:beginning, where you can save money. For example, don't
Speaker:start off spending hundreds of dollars a day on
Speaker:PPC because you could blow out your $10,000 within a
Speaker:very, very short amount of time. Start off really low, like maybe $5 a
Speaker:day or $10 a day, and learn how to use PPC. I
Speaker:tell you what, there's so much opportunity within just the advertising space. If
Speaker:you became an expert in PPC, you
Speaker:probably wouldn't even have to sell on Amazon ever again. I'm just
Speaker:kidding aside. You would definitely want to sell on Amazon but you would be a valued person
Speaker:with some valuable knowledge and PPC is so instrumental
Speaker:in getting sales. So once you've now made all your sales, things
Speaker:have started off, they're going well, you want to think about customer experience.
Speaker:Now what I do is I actually outsource my customer service.
Speaker:I use a company called Zon Support. They are exceptional.
Speaker:And so if you really want to tap into another company who can look
Speaker:after that, definitely look at Zon Support. Cost-wise, I
Speaker:think the plans are going to vary from person to person. I
Speaker:think for me, it's about a few
Speaker:hundred dollars a month, maybe even less, let's say $200 to
Speaker:$300 a month for their service. And so what they're going to do is basically look
Speaker:after responding to customers. Let's say
Speaker:there's a customer sends back a faulty item, they can send out a
Speaker:new one. They kind of just take all the day-to-day operations of
Speaker:customer service off my plate and let me focus on the
Speaker:bigger picture, like getting better products and optimizing my listing and
Speaker:making more profit. All right guys, so as we come to a conclusion with this episode, let's
Speaker:just go through those numbers again. Now for the product
Speaker:market research, we allocate say probably $50. Then
Speaker:we go on to branding, I would allocate probably
Speaker:$300 there, plus depending on, and fingers crossed, you
Speaker:can actually buy an existing trademark. Let's say you could pick one up for
Speaker:$500, an abandoned and disused trademark that
Speaker:you could tap into. So $500 there, plus then we're
Speaker:talking listing optimization, let's say approximately
Speaker:$50 to $100, let's say $100 for that. Then
Speaker:we're talking customer support. That is something
Speaker:that you probably don't even have to do. That is probably something further down the
Speaker:track. I've added it in there anyway in case you want to outsource that.
Speaker:And let's allocate that to say $300 for the
Speaker:first month. Okay, so let's add in some customer support there.
Speaker:I would allocate about $300 for the first month for that. Now keep
Speaker:in mind with customer support, you could actually do that yourself. you
Speaker:don't really need to outsource that. But let's just say you did. So
Speaker:now with all those costs considered, it's about $1,750. Now
Speaker:on top of that, you're going to factor in your shipping and
Speaker:also the product cost itself. Now that, of
Speaker:course, is going to vary from person to person. And of course, not
Speaker:just the product itself, but then how much of that product that
Speaker:you ultimately sell. So at $1,750, we're actually under
Speaker:the $2,000 that I had initially kind of thought about,
Speaker:and well under the $10,000 odd dollars
Speaker:that I spent. So that information I've just given you has really probably saved
Speaker:you like $8,000. Thank you. You are welcome for
Speaker:that. So guys, thank you so much for joining me in this episode. Really
Speaker:hope you've enjoyed it. And of course, reach out to me if you've got any further questions. Look
Speaker:forward to seeing you in the next one. Thanks for tuning into Amazon Ecom Secrets.
Speaker:If you enjoyed this episode, the best way to show your support is
Speaker:to give a five-star review on Apple Podcasts and Spotify, and
Speaker:make sure to subscribe on YouTube so you don't miss an episode.
Speaker:You can also find more at I'm Matthew Fraser
Speaker:on all social media platforms. Thanks so much. Take