Which system is actually in charge?
Romana:That was my first impression in terms of where is the hard part that actually
Romana:leads some of our decisions as well.
Romana:My second insight was again, a confirmation.
Romana:How great coaching as such is being able to uncover the blind spots of
Romana:the system one or system two, actually that are in charge of the biases
Romana:we use during the decision making.
Romana:These were the actually two main insights I got from the book.
Romana:Where is the position of a hard brain, the decisions that are led
Romana:from our heart and how great coaching is offering a mirror and a space to
Romana:explore the biases of both the systems.
Eduardo:This is a book I read long, long time back.
Eduardo:I think it was even one of my first summaries as my LinkedIn articles.
Eduardo:It tells a very short story.
Eduardo:You're always wrong.
Eduardo:You just don't know how yet but you're always a hundred
Eduardo:percent of the time wrong.
Eduardo:And then it goes through the several possibilities.
Eduardo:He, Daniel, with a lot of studies, a lot of research, a lot of evidence.
Eduardo:People talk so much about data driven decisions nowadays, right?
Eduardo:It gives a lot of possibilities.
Eduardo:All the data, hey, this is how you're wrong when you're thinking like this.
Eduardo:This is how you're wrong when you're thinking like that.
Eduardo:And then this is how you're wrong when you're thinking this other way here.
Eduardo:And thinking a lot about his message and these differences, it reinforced to me
Eduardo:the importance of building diverse teams in order to tackle complicated matters.
Eduardo:Because honestly, the only way to get rid of not all the biases, but a number of
Eduardo:them at once, is if you are collaborating at the same level with people that
Eduardo:are bringing different backgrounds.
Eduardo:And for me, this was such a big realization.
Eduardo:We have been giving so much power and maybe attention to individuals
Eduardo:that can be quite logical or can solve certain problems in certain
Eduardo:specific ways along history.
Eduardo:But we never thought about all that, that Daniel had to share with us on how this.
Eduardo:Also being wrong, not that it's a bad thing to be wrong.
Eduardo:I think this is another thing that he'll highlights, right?
Eduardo:It's actually good.
Eduardo:We wouldn't be able to live to survive if we didn't have this system
Eduardo:one that is reacting to things.
Eduardo:But.
Eduardo:As human beings, we can take a little bit of a step back and then rethink how we are
Eduardo:making decisions or thinking processes and so on using a little bit of his framework.
Michael:I suppose I felt it should have almost been
Michael:entitled reading fast and slow.
Michael:Because I find myself doing an awful lot of skimming, and I didn't take
Michael:that as a good sign at all, really, in any way, not for me, not for him.
Michael:If I compare it with two other books I think I mentioned on LinkedIn a
Michael:while ago, Rolf de Belli's what's it called, The Art of Thinking Clearly.
Michael:He just takes a bunch of things like, sunk cost or halo effect or whatever.
Michael:And he just goes down them and does a little thing.
Michael:And engagingly as we think of him as the prototype of the Swiss, rational thinker
Michael:he's quite clear that even if you know about these biases, they're still going
Michael:on and you still make the same mistakes.
Michael:You're just more aware of things really.
Michael:So I find DoBelli much easier, far more digestible.
Michael:really than this.
Michael:I also, when I was a kid, there was a book by a guy called
Michael:Thouless, strange name, Thouless.
Michael:was called Straight and Crooked Thinking.
Michael:And I think his were much more about logical fallacies, really, but it
Michael:was all getting the same message as you say, Edwardo that we assume we're
Michael:thinking clearly, and we're not.
Michael:So anything that dissolves that false certainty is a good thing.
Michael:I suppose I just feel 500 pages, And it was everything.
Michael:It reminded me so much of my early experience of psychology
Michael:and why I left psychology really.
Michael:Because I was very much aware that, it's very male thinking for a start
Michael:as you've said Romana, there's no female sense in there really.
Michael:There's no group sense in there of how we change when we're around other people.
Michael:It's very much a kind of rational entity in a lab and showing us.
Michael:So he does talk about the Israeli army and stuff.
Michael:So what am I saying?
Michael:I'm, I guess I'm saying I'm a bit confused.
Michael:That's what I'm saying.
Rob:I can echo that what I found I found the first bit frustrating.
Rob:I'd read it a long time ago, but I had to read it again.
Rob:And I'm reading this straight after anti fragile, which there is some crossover,
Rob:but they're both 500 plus page book.
Rob:So it's a thousand page that I've read quite quickly.
Rob:So I got frustrated with the system one and the system two.
Rob:I think it's poorly labeled for me, I didn't feel like I was learning.
Rob:I thought that was quite obvious for me.
Rob:In my understanding.
Rob:I think of system one is like the operating system.
Rob:It's all the unconscious stuff that we've laid down.
Rob:System two is when we have to consciously think of something.
Rob:So for me I found that quite frustrating and I was Trying to get through that bit.
Rob:The part that really stuck out to me though, that was worth
Rob:the read of the book itself was the regression to the mean.
Rob:That's a concept that I'm familiar with.
Rob:And I can remember years ago playing golf and I was playing golf with
Rob:someone who's much better than me and I was beating him by quite a bit.
Rob:And we were going around and you have banter and I'm like regression to
Rob:the mean here, the longer we play, the more he's going to catch up.
Rob:So I knew what it was, but Thinking about it, the examples
Rob:he gave were really enlightening.
Rob:That when you look at football, for example so often a team will buy someone
Rob:who's had a great season and then they'll never perform again like that.
Rob:It's an example of regression to the mean.
Rob:So I think that concept of regression to the mean I would have developed
Rob:that because I would have thought about the quality of someone is going
Rob:to be their average performance.
Rob:Every now and then someone's going to win Wimbledon out of the blue
Rob:or someone's going to win a golf tournament or whatever it is.
Rob:Over time, it's always going to regress the mean.
Rob:So that was a really big concept for me.
Rob:The rest, I thought it was really well done.
Rob:I would echo what Michael said.
Rob:It's psychologically very sound.
Rob:The research is very good, but it's quite boring.
Rob:And those biases and things, I think they're so important,
Rob:it's good to be aware of them.
Rob:And there are many other places that have covered them.
Rob:But also we're limited even when we're aware of the bias.
Rob:Like they say impacts scientists and so on that it's still impacts on us.
Rob:And also even, I think the diversity is so important.
Rob:We've gone over that with Matthew Syed books and that as well.
Rob:The problem is that a lot of these A lot of these biases are
Rob:universal that we all tend to fall for unless we're hypervigilant.
Rob:For me, the key was the regression to the mean, which I never
Rob:seen stated as clearly as that.
Rob:We've got a few points to pick up on here.
Rob:I think Romana's point about the head, heart and gut, isn't it?
Rob:The three brains Wouldn't the heart and the gut be considered system one?
Romana:Yes, I guess so.
Romana:Or that would be my very automatic reaction.
Romana:And that's what made me think through while reading the book
Romana:that if I would be still saying yes system one is gut and heart Aren't
Romana:those sending us valuable signals?
Romana:Because they often do.
Romana:It's just only when they are aligned with head, then the decision we
Romana:make actually feels and sounds logical, and we are fine with it.
Romana:So when we say that the system, when I was reading and that the system one is
Romana:wrong, and then system two is wrong, most of the times as well, I wouldn't
Romana:actually say so I wouldn't probably label it that they are both wrong.
Romana:I would say they are sending us part of the message that we
Romana:need to learn to understand.
Romana:So there, I wouldn't say so much clearly that both systems are always
Romana:wrong, I would just always say they are just sending us a message their
Romana:own specific way, and we may probably not be always equipped well enough
Romana:to read what's the signal saying.
Eduardo:I'm just reflecting on what you said.
Eduardo:I think reading the book, the impression I've got is that he rather
Eduardo:claims both systems are useful.
Eduardo:In different ways, right?
Eduardo:And I never made this interpretation that he would attach what we call
Eduardo:heart and gut with system one.
Eduardo:Actually, I feel that he permeates that within the two systems.
Eduardo:If anything the system one is more of a reaction.
Eduardo:And when I think about other examples, I would guess, being a parent like you,
Eduardo:sometimes my system one where the kids doesn't react in the way that it's aligned
Eduardo:with my heart, it aligns with the noise that they are making in the bedroom, and
Eduardo:it's a completely different thing and it's rather me putting the system two to work
Eduardo:that brings the heart component into it.
Eduardo:So I wouldn't make This linkage, also not with system two between heart and
Eduardo:gut and system one or system two, I think it's completely different models.
Eduardo:What I feel he's alluding to is decision making processes and logical thinking.
Eduardo:In a way, he's completely out of this game and maybe he would benefit
Eduardo:from pairing then all this study and everything that he thought about with
Eduardo:the kind of systems that you're talking about, Romano, to make it more powerful.
Eduardo:I think in that sense, and not in a bad way, because he narrowed his scope,
Eduardo:it's just narrow or just limited in a sense compared to a broader thinking
Eduardo:compared to something I would, for example, more effectively use in coaching.
Eduardo:I would definitely use his work way more into the context of corporate
Eduardo:into decision, making into thinking strategies and stuff like that.
Eduardo:I don't know if that resonates.
Michael:It does.
Romana:Yeah, it does.
Rob:Yeah I think the research came really as a response to economists,
Rob:wasn't it and the rationality of economists in decision making.
Rob:They wanted to bring more of a psychological view to that.
Rob:We're all coming more from a more psychological viewpoint.
Rob:Whereas he was really, Trying to over show that we weren't entirely
Rob:rational as economists suggest.
Eduardo:I feel that's the point.
Eduardo:I feel that's exactly the point, especially if you are a person that is
Eduardo:following more the logic and you want to convince yourself that you are on top
Eduardo:of things is basically telling you, no, you're not, but it's in that narrow field.
Michael:But it's still a pretty good lesson for us all.
Eduardo:That is a passage that he talks about.
Eduardo:It's the optimists and the entrepreneurial delusion where he's explaining how that
Eduardo:is a tendency that is very visible, very vocal, very mediatic CEOs to being doing
Eduardo:shit with their companies and that's going to blow up at some point in time.
Eduardo:If we go back to Jack Walsh.
Eduardo:Or what happened?
Eduardo:What was the story there?
Eduardo:And we can keep coming back to it and back to it.
Eduardo:And I think these kind of lessons to the point that Rob made with examples, right?
Eduardo:With the evidences that he shared made the book powerful, made the
Eduardo:book really insightful for me.
Michael:I think there's some gems in the book.
Michael:It's just,
Eduardo:it's difficult to read.
Eduardo:Yes.
Michael:500 pages.
Michael:So what do we got?
Michael:300 words a page, maximum 150, 000 words.
Michael:How many people actually get to the end?
Eduardo:I don't know, but I wouldn't expect to be many, to be honest.
Michael:In the 1960s, 1958 actually, there's a book called Dr
Michael:Zhivago published which became a film, it's critique of communism.
Michael:It was published by the CIA in Italy actually, but anyway when I was a little
Michael:kid in the 60s, it was on everybody's coffee table, and I do mean everybody's.
Michael:You couldn't go into a house without seeing that book.
Michael:Now somebody did a study about 20 years later, don't ask me why, but
Michael:they went around asking people, and only 15 percent of people who'd had the
Michael:book said they'd actually finished it.
Michael:Now, if it was 15 people who said they actually finished it, I'd say
Michael:the true number is probably 12 or 10 or whatever, but I was pretty shocked
Michael:because I read it three times and still didn't really understand it.
Michael:But if I'm the guy that, persevered with Dr.
Michael:Zhivago, maybe I've got lazy and I was skimming, I was reading fast and slow.
Michael:Would I advise that approach to any of my clients?
Michael:And the answer is no, I just wouldn't.
Michael:I'd say don't write, don't go over 100, 000 words, don't go over 70, don't go
Michael:over 60 if you want people to read you.
Michael:So there were some nuggets, there were some nuggets.
Michael:There was an awful lot of other stuff, really.
Eduardo:It reads quite academic, right?
Eduardo:And I feel that.
Eduardo:In a way, this is his audience, maybe to whom he wanted to write this book.
Eduardo:Not that these people are going to read whatsoever, but at least from an audience
Eduardo:perspective, I get this feeling that it was also written to impress in that sense.
Eduardo:I can read something this large and with all this content.
Romana:What I found interesting because what I would agree with you, Michael,
Romana:on this, that it's a heavy book and yes, it a lot reminds me the books
Romana:from when I was studying psychology.
Romana:Full of research out of interest.
Romana:I looked up I looked up the author online and found a lecture he was giving
Romana:and explaining what his book is about.
Romana:And he's actually quite funny.
Romana:So I was actually surprised by how heavy the book can be.
Romana:But when he's telling the stories, there is actually a lot of
Romana:laughter coming from the audience.
Romana:Maybe he needed a different editor to tell him, maybe more stories into one
Romana:topic would make it slightly more easier to read and cut it into several parts.
Romana:I don't know, but that there was a difference that I noticed that when
Romana:he was telling the stories himself, they were very entertaining and
Romana:many people could relate because these are stories we can relate.
Romana:Having the biases, most of us encountered them through our
Romana:lives, not just once, many times.
Rob:Yeah, I think I don't think he expected it to be as popular as it was.
Rob:I think he wrote like for economists and I think Michael, there's scope
Rob:there for you to rewrite it and make it an even more bestseller
Michael:I don't know if it's sold.
Michael:It's sold.
Michael:Hey, good luck to the guy.
Michael:Good luck though.
Michael:It's sold.
Rob:Something I Found in reading it Is I've got frustrated with the system two
Rob:parts, when it's this statistics and I realized I read a lot for system one,
Rob:I read to make what I would call the operating system to make that better so
Rob:that I don't have to consciously think.
Rob:And that's maybe part of a key to making reading more digestible and
Rob:bestsellers, when you can read fast and not introducing the system two elements.
Michael:I think, the more palatable the reading is, the more people are
Michael:going to read it, the more benefit they're going to get out of it.
Michael:It's just easy.
Michael:When Rolf de Belli says yeah, I know about this bias, so how come
Michael:I'm still making the same mistake?
Michael:Or he says, I know about this bias, and I explained it to my
Michael:wife, and what a surprise, we're now doing exactly what she says!
Michael:You get some humor in it, and the lesson goes in better.
Michael:Maybe he was imprisoned as this economist, but do people still go
Michael:for these sort of weighty tones or impressive because To me, they're not,
Romana:On the other hand, maybe he was just meeting the people where they are.
Romana:In a sense, if he would be writing it differently, maybe those who are highly
Romana:rational using their heads and logic most of the time, they wouldn't be
Romana:willing to listen and hear the message.
Michael:There is that, but he does say in the book, as he quotes somebody saying
Michael:the emotional tail wags, the rational dog.
Michael:Yeah.
Michael:I'd say even with very logical people.
Michael:How many of those are there around?
Michael:Academics, yes.
Michael:But was it written for academics?
Michael:I don't know.
Michael:It's too boring.
Michael:He needed to make it a bit more exciting.
Eduardo:I got curious just to see when it was published.
Michael:That's a good question, because
Eduardo:That makes a difference, but it's actually recent.
Eduardo:It's 2012 at least what I had.
Eduardo:Yes.
Eduardo:Is it
Romana:recent?
Eduardo:Recent, right?
Eduardo:It's not it's not.
Eduardo:Is 10
Romana:years back recent?
Eduardo:That's recent, Romana!
Eduardo:Hey!
Eduardo:You thought you were a little girl then?
Eduardo:Come on!
Eduardo:When I first met you, I was reading War and Peace, right?
Eduardo:That's not recent.
Romana:Oh,
Eduardo:wow!
Eduardo:Look
Romana:at him!
Rob:He's been a lifelong psychologist and he's a lifelong academic.
Rob:He's 90.
Rob:So is he dead now?
Rob:Oh, he died last year.
Rob:I think the success of it surprised him.
Rob:I didn't think he ever thought it was going to be popular, but I'm
Rob:quite interested to read Noise, which is his follow up book.
Rob:I have a friend that told me,
Eduardo:She read it as maybe something she did after he died as a
Eduardo:way to share her feelings and yeah.
Eduardo:And she said it's good.
Rob:Think that would be interesting.
Eduardo:I try not to keep reading the same author all the time, but
Eduardo:this conversation is trickling me because That is this angle.
Eduardo:Maybe he's writing changed because that book was successful and
Eduardo:maybe he changed the audience or his target for the next one.
Eduardo:So you got you guys got me curious to read it now.
Rob:I'm assuming noise versus signal.
Rob:I could imagine that being interesting, particularly in today's world
Rob:where there's so much information.
Rob:Looking back at his other books, none of them were popular.
Rob:They were very academic.
Rob:It's attention and effort, heuristics and biases, choice values and frames.
Rob:They've all been quite academic.
Michael:There are some gems in the book.
Michael:For me, early on, he mentioned Herbert Simon talking about intuition, saying
Michael:that, people think of it as this magical thing, but he suggests very often,
Michael:it's not, it's just you're accessing information you got, which is self evident
Michael:to me, but it's only because I've thought about I'll give you a very simple example.
Michael:Years ago I went climbing one day with this guy, Wayne, whom I'd never
Michael:met before, and he was a nuclear physicist, very logical, very System
Michael:2 kind of guy, probably in Wayne's case, System 3, 96, 98, whatever.
Michael:Anyway we went off to this cliff, which is just up the road from me,
Michael:actually, Castelletic Hill, and we're trucking along through this undergrowth.
Michael:We came to a state with very heavy rucksacks on looking for the cliff.
Michael:And we came to a steep bit, now I have no memory of this Wayne mentioned afterwards.
Michael:He said we got to a steep bit, we're dropped away to get
Michael:to the cliff, proper cliff.
Michael:And I said, oh we'll just go back we'll just go back and leave our rock
Michael:sacks there and come and have a look.
Michael:And he said that gave him complete confidence in me, because people
Michael:think in terms of risk assessment, climbers become fixated about the
Michael:cliff and what's going to happen there.
Michael:They don't think about getting there safely.
Michael:Getting away safely, but I do and I do because I know people have been
Michael:killed getting to the cliff and leaving the cliff There was a particular lady
Michael:called Rachel Farm a terrible example.
Michael:She was only 18.
Michael:She died.
Michael:I suppose Wayne probably felt I had good intuition.
Michael:But of course it was unconscious competence.
Michael:When I thought about it, I realized exactly why.
Michael:I don't want to go along with muddy boots and a big sack on.
Michael:It's dump the damn thing and come and look.
Michael:That seemed to be a kind of classic example of what Herbert Simon was saying.
Michael:There's nothing mystical or magical.
Michael:Most of the time people are just accessing stuff they didn't know they knew.
Michael:It's just in there.
Michael:He returns to that idea later on in the book.
Michael:But I just think there's gems like that, that he could have brought on it.
Michael:That's all.
Michael:But in 500 pages, what could he do?
Michael:So I don't know.
Michael:I don't know.
Rob:There's so much, when you read anti fragile Kahneman's often quoted.
Rob:Yeah, I suppose that's really the popularity of it is because it's
Rob:at the intersection of economics, psychology, growth and happiness
Rob:is underpinned by that theory.
Rob:And also the whole development of behavioral economics.
Eduardo:In a sense, because he's so academic, Rob, I think it makes it easy
Eduardo:for you as an author to just mention him.
Eduardo:It's all there you don't have to keep chasing where people get their ideas
Eduardo:from or how their ideas are backed up by science or not, because he cataloged
Eduardo:everything and he created all the links.
Eduardo:For example, the law of small numbers.
Eduardo:I use that quite a lot when I'm mentoring, not coaching executives
Eduardo:or when I'm discussing strategy.
Eduardo:It's so easy to just pull it from the book and this is what I mean.
Eduardo:Here you can see why that and what other people did to prove that
Eduardo:this is how things are working.
Eduardo:And I think that is a merit on that.
Eduardo:Also, when I look at my books, at least half of them mention either Kahneman
Eduardo:or his partner that I never can get to pronounce the name correctly.
Eduardo:One of the two, they are always there because it is such a robust work
Eduardo:academic work that they did in the end.
Rob:I found that quite interesting as well because he talks about his work with
Rob:Amos Tversky, if I'm saying it right.
Rob:It's interesting that in his whole career, which is a long career, he reports that
Rob:particular period when he was working with Amos that created the best of both
Rob:of their work, which is again, as you say, Eduardo, about diversity, it's about
Rob:the right chemistry, the right situation and the right diversity of thinking
Rob:can enhance what we do individually.
Eduardo:He dedicated the book to the guy is quite beautiful.
Michael:In a way, I wasn't absolutely convinced about system one and
Michael:system two, this inconvenient labels, but he gives a classic example of.
Michael:25 times 17 as System 2.
Michael:And because I was brought up by these maniacs who gave us 10 mental arithmetic
Michael:problems every morning, you got cane for each one you got wrong, I could
Michael:pretty much do that in System 1 because I had they taught shortcuts really.
Michael:They just taught shortcuts to do it.
Michael:So it seemed to me, sure I can accept most people who didn't have my enlightening
Michael:experience, it would be a System 2 job, but because of their helpful coaching.
Michael:It was system one.
Michael:So there were good labels, but that's all.
Michael:Are they actually qualitatively different?
Michael:I don't know.
Rob:Isn't it really unconscious and conscious?
Michael:I don't know.
Michael:I don't think it's probably unconscious and conscious, but it's also
Michael:shortcuts and pattern recognition.
Michael:If without boring you to death, we do 25 times.
Michael:If we do 24 times 17, it's one it's all, it's 25 times 17 minus the 17.
Michael:There's 4 25 and a hundred.
Michael:So you divide the seventh, the first thing by four, you get
Michael:425, drop a 17 off, you got 408.
Michael:And a good mathematician can see that.
Michael:He can see it.
Michael:They can see the numbers, the blocks of numbers.
Michael:He can see the, almost like a child with blocks, he can see that really.
Michael:So people can learn in different ways, really.
Michael:The people who taught me didn't teach me to see, but I was probably
Michael:as a child on the verge of it.
Michael:But I, my guess is that good mathematicians can see things.
Michael:You're
Eduardo:right.
Eduardo:You're right because everybody's a good example of that.
Eduardo:We go through school and we learn the multiplications from one to nine, or here
Eduardo:in Switzerland, from one to 12, right?
Eduardo:And what happens after three or six months is that all kids can just reply
Eduardo:the number without thinking is this shift from one system into the other,
Eduardo:it became something visual, right?
Eduardo:You're not making, I was just having this conversation with my wife the other
Eduardo:day, you're not doing math anymore, you're just retrieving the memory.
Eduardo:What advanced mathematicians do very often is that they already
Eduardo:have all that in their mind.
Eduardo:They already did it so many times that they can do this.
Eduardo:I love that you said shortcuts.
Eduardo:That's how the minds are working and that's why they can do it so quickly.
Eduardo:And it works in any domain.
Eduardo:We are all examples of that.
Michael:Yeah, I agree.
Michael:Without boring you too much about maths, there was a story, I think it
Michael:was Gauss, but I'm not sure, there was some famous mathematician, and when he
Michael:was a little kid he was sitting in class and the teacher asked him to add up the
Michael:numbers between nought and ten, and he's, everybody's, adding them up, and he's
Michael:sitting there, and she's why you adding, he said, I, because I've done it in this.
Michael:I'd be popular.
Michael:And she said, OK, smart clogs, what is it?
Michael:And he said, 55.
Michael:Now, I don't know, but my guess is that he saw that, those numbers from,
Michael:if you take 0 to 10, if you think of it as a pyramid and fives on top,
Michael:four is one less, six is one more.
Michael:So you've got a kind of cascade of fives, as it were, in that pyramid.
Michael:And I think he saw that as a pyramid.
Michael:I think he just instantly saw it as a pyramid.
Michael:So he just knew.
Michael:There's 10 fives, one on top, 55.
Michael:It didn't matter that he was right.
Michael:It didn't matter the computation.
Michael:I think he saw it as a pyramid.
Michael:And I think that's what scientists do.
Michael:They find patterns.
Michael:Obviously, you have to test them.
Michael:But I think the really great people or the people that, what makes
Michael:them great is pattern recognition.
Michael:They can get the patterns and then they look to the wall.
Eduardo:And that's the warning that Kahneman is sharing in his book, right?
Eduardo:Because then you can do that, and you know you can do that, and you're
Eduardo:going to get the right answer.
Eduardo:And because you were given that problem, you're going to jump into the solution
Eduardo:quite quickly and provide us, which means you're not even thinking anymore
Eduardo:why you're working in that problem,
Michael:Which works with mouse, but might not work.
Michael:So things
Eduardo:right?
Eduardo:Exactly.
Eduardo:I think this is a big warning, a big alert that he's trying to share.
Eduardo:We are going to jump into solution mode.
Eduardo:And I have been given this feedback like a bazillion times.
Eduardo:So I take it.
Eduardo:We need to take that step back and to take that step back, it requires energy.
Eduardo:And because it requires energy, we also have to start making choices when
Eduardo:we are going to take that step back.
Eduardo:If we do that all the time, it's not going to work.
Eduardo:That triggers, at least with me, a lot of reflections, whereas that I am putting
Eduardo:my energy on when is that I'm shifting from one system into the other, if we
Eduardo:want to go with the system terminology.
Michael:Certainly got us thinking anyway.
Michael:He's achieved that.
Michael:I was very struck in the corporate world by how instinctive and misleading
Michael:many decisions were and how obviously affected they were by groupthink and
Michael:the politics of the day and this, that, the other, people's egos.
Michael:I always felt That once people became arrogant and complacent,
Michael:then the decision making ability was reduced to next to nothing, really.
Michael:It didn't matter how bright they were, once they got arrogant that was the end.
Michael:It wasn't when the disaster would happen.
Michael:Which is a long way away from his kind of economic rational point of view really,
Michael:because in the real world people can just be unbelievably stupid, me included.
Rob:What's also interesting is that so basically the heuristics
Rob:are algorithms that we run.
Rob:And then w what makes this interesting is now we're in a time where AI
Rob:algorithms are going to become the pattern by which a lot of work
Rob:and a lot of life is conducted by.
Rob:AI can be more rational than we can.
Rob:And so it's those algorithms probably should be more consistent less emotional
Rob:but it's the extent to which the data that they take in is going to be
Rob:tainted by our heuristics and biases.
Rob:It's the consciousness of how we cater for that.
Rob:So it uses in the later examples, it uses isn't it in treating sickness about the
Rob:different percentages and how we weight when it talks about it's not rationality.
Rob:It's not utility, but it's about there's an emotional weighting a
Rob:sense of how companies operate, what is fair and unfair.
Rob:Oh yeah.
Rob:There's examples here.
Rob:And companies are punished when they're seen to be unfair by people disengaging.
Michael:Yeah.
Michael:We have very definite notions of what we feel is fair and unfair,
Rob:But it's unspoken, isn't it?
Rob:It's just something that we emotionally react to.
Rob:We often don't consider.
Rob:But that's what's weighting our decisions.
Michael:It's also culturally driven because here in Spain, people are
Michael:culturally different to people in the UK, which is the way it is really.
Michael:Things like patient queuing isn't quite done the same way.
Michael:Let somebody, ahead in the supermarket and somebody else will just come straight in.
Michael:That's not fair.
Michael:But that's not how they see it.
Michael:They just said, Hey, get in mate, fill your boots.
Michael:It's just the way it is.
Michael:It's a culture.
Rob:That's something that's going to become interesting as globalization
Rob:continues because cultural differences then have to become weighted.
Rob:One of the things I think, in terms of the readability, is
Rob:looking at a summary of the book.
Rob:Someone's gone through and listed how many, listed the biases and heuristics
Rob:by number, which I think would have been more, made the book a lot more readable,
Rob:whereas Kahneman didn't actually do that.
Eduardo:If I would be sitting with him and suggesting him, I would say, yeah,
Eduardo:write a short chapter for each of them with one of your brilliant stories, but
Eduardo:that would be a completely different book.
Rob:Yeah.
Rob:Which would be more like a Malcolm Gladwell or Matthew Saeed book.
Michael:But it would have been read more and if people don't read
Michael:it, they ain't going to use it.
Rob:That's an interesting dilemma actually, because like you talk about Dr.
Rob:Zhivago would it have, it might have read more, but would it have sold more?
Rob:Because a lot of people, I think, buy for the coffee table effect
Rob:without actually reading it.
Michael:People just bought it, the fact is they didn't read it.
Michael:And I'm guessing they bought other books, which they did read.
Michael:Really?
Michael:I mean there was a book I don't know, from the same period, much shorter,
Michael:there was a guy who wanted to, he wanted to get a film made and somebody said
Michael:write this book first, which became Love Story, which is a very short book really.
Michael:Oh no, hang on.
Michael:He wanted the book and then they did the film first, so
Michael:I've got the wrong way around.
Michael:But the book is very short, it's very readable.
Michael:I'm guessing most people finish that.
Michael:Once you go above 60, 000 words, I think readability has always dropped off.
Michael:Now it's probably more like 40, 000 words, really, because I think people's
Michael:reading ability is plummeting, really.
Michael:Things are getting more and more soundbity.
Michael:And I
Eduardo:think we have to consider the different media Michael?
Eduardo:What's happening now is that it's not only your book, you have eventually a
Eduardo:movie, a TV series, the audio book that is completely different from the book itself.
Eduardo:And then there's several sites and services that do summaries of the books.
Eduardo:That's also a way of consuming them.
Michael:There is that, but the summary of this that I read, I found this, great.
Michael:Was it Neil?
Michael:I think it was Neil did the summary.
Michael:Great.
Michael:But even the summary was pretty hard.
Michael:I thought, and I like reading, I read, I can't stop reading, and
Michael:so I think if I'm finding it hard going, most people are going to bail.
Rob:It is.
Rob:The last two books anti fragile was quite You know, it was a long rambling book.
Rob:And this and it takes discipline.
Eduardo:We will talk about it next time.
Eduardo:But just because you have mentioned.
Eduardo:I did have this problem, even more with Antifragile and Black Swan.
Eduardo:He keeps talking about himself every few sentences and how he is either
Eduardo:misunderstood or gringes or, that's oh my god, how can I continue reading this?
Eduardo:Though the book is very good.
Eduardo:Yeah.
Rob:Yeah, I meant, anti fragile.
Rob:I don't know if you've read it yet, Michael.
Rob:Can I tell
Michael:you my, quickly, my story, right?
Michael:When I was struggling with this book, I thought, Oh, I'll just have a break
Michael:and I'll just nip through anti fragile.
Michael:Wow, I got about six pages.
Michael:Oh holy, I've gone back to what's his name?
Rob:I love the book.
Rob:I love the ideas.
Rob:And because I've got the concept of antifragile was quite simple, but reading
Rob:it in more depth really breaks it down, but distinguishing between he's bragging
Rob:and his all of this stuff is what's true.
Rob:What's not true.
Rob:And the, yeah, he just doesn't take any criticism of himself is valid.
Rob:I followed him on Twitter and I've seen his tweets, which are, this
Rob:bloke's an idiot because he says this.
Eduardo:To and I think you're bringing a great point because I have seen some
Eduardo:of his presentations and stuff also on the web and comparing the two, I would
Eduardo:much rather have a coffee with Khanemann
Michael:I think it wasn't just the density.
Michael:I start to feel very quickly the weight of Taleb's personality as well.
Michael:I felt he was dragging his ego behind him.
Michael:And I thought, Oh no, I don't want this.
Michael:I don't want this.
Michael:I just want what you think.
Michael:I don't want your ego in it though.
Michael:I'm sorry.
Rob:It's it's interesting in terms of all of us have an interest in
Rob:sharing ideas and writing books.
Rob:And yeah, it's interesting to see like Talibs is, much worse for his ego.
Rob:Khaneman's is stripped of ego, but it's also stripped of the story
Rob:and making it more relatable.
Rob:It distinguishes between professional writers like Gladwell, Syed who can make
Rob:a book just, it's so easy to read and academics and wherever you class Taleb.
Rob:But I think one of the, one of the problems of reviewing thinking fast
Rob:and slow is it is so well argued.
Rob:There's nothing to argue about.
Rob:There's not anything controversial.
Rob:It's just work too see the thinking behind it.
Rob:I find it much more comfortable in the system one of updating your what I would
Rob:call unconscious or your operating map rather than the conscious, you like to
Rob:be able to zip along and when there's A few key points that you can use system
Rob:two, which then upgrade system one.
Rob:One of the things I noted is he seems quite pessimistic about
Rob:the ability to change system one.
Rob:Whereas I think when you learn something new, when you learn something surprising,
Rob:if you give energy to that and you work in system two, you then upgrade system one.
Rob:So that's my whole Operating basis whereas he seems to be more of the
Rob:view that system one is pretty much set, which I suppose if you look at
Rob:the mass of people in economics on a broad scale, people probably often don't
Rob:read, put in the effort to do that.
Rob:And so many people do stay as they have always been.
Eduardo:You said something so interesting, Rob, and I'd like to
Eduardo:ask further, you said upgraded.
Eduardo:Upgrade system one would it be the case that we are capable of upgrading
Eduardo:it or we just change it meaning that we Get something but we let
Eduardo:go of something else in exchange
Rob:My operating principle has always been some of what I know is true
Rob:Some of what I know is false, but I don't know with between the two.
Rob:I think you have to test and You have to take feedback from life from other
Rob:people And when you have a problem or a conflict, in resolving that, you've
Rob:identified what's false and what's true.
Rob:And it's not necessarily definitively true, but it's not been disproven.
Rob:And so for me, that's where the system becomes more anti fragile as you upgrade,
Rob:your map based on getting things wrong.
Rob:So for me, the system one is expanding and becoming more accurate and you're
Rob:weeding out problems over time.
Michael:Oddly enough, I was talking to my partner about this a couple of days ago.
Michael:I'm not sure she found it very interesting, but one of the things Because
Michael:I've climbed for so long, virtually all my life, I've had a chance to review
Michael:people's decisions and, what were good decisions, what were bad decisions,
Michael:because it's I know the evidence, I know who lived, I know who died.
Michael:Very little isn't known in the climbing world that doesn't come out.
Michael:So it's not like the kind of corporate world where things can be brushed over.
Michael:In the end, if you're in the know, so you can look back at all your own mistakes.
Michael:You can look back at other people's.
Michael:And there's learning curves that some people never got through.
Michael:And so they died, basically.
Michael:And the people who did get through them can look back and
Michael:actually look at their learning.
Michael:So I suppose that system too, Constantly upgrading, and then
Michael:upgrading again into system one.
Michael:I can instantly, I'll give you an example.
Michael:Very simple example a guy I know went off to do this ridge, the Cullen
Michael:Ridge in Skye in winter, about three weeks ago, for Christmas actually.
Michael:It's a long ridge, Eduardo, and in summer it's pretty challenging.
Michael:In winter it's really challenging.
Michael:He went on his own.
Michael:So he goes all the way up, he drives, I don't know, seven,
Michael:eight hundred miles, something.
Michael:Gets up there.
Michael:But he said there were 55 mile an hour winds.
Michael:So to me, game over.
Michael:That's it.
Michael:Goodbye.
Michael:Straight system one.
Michael:Don't even need to think about it for a second.
Michael:It's driven 800 miles, tough.
Michael:Go to the pub, get pissed, go home, end off.
Michael:Have a walk round the place.
Michael:But he carried on.
Michael:He got halfway along and then bailed.
Michael:And I thought, oh, good effort, but, did he make the right decision?
Michael:In my view, no, he didn't.
Michael:He made the wrong decision.
Michael:And then he said I had to bail.
Michael:So bailing was the right thing to do, but getting halfway along wasn't.
Michael:And then he said, I didn't conquer it, but, maybe next time.
Michael:And I thought, conquer?
Michael:The red flag just went off the flagpole.
Michael:Because it's not just a semantic thing, you don't conquer mountains, you get
Michael:up them, you get down them, you think jobs are good, and you think that
Michael:went well, but you never ever have.
Michael:And I thought, I could just see those two red flags shooting up there.
Michael:To me, there were deficiencies in his thinking.
Michael:Great that he's gutsy.
Michael:Great that he made a good decision, but I'm pretty worried about him, really.
Michael:To me, that was something that I wouldn't have known 50 years ago, but
Michael:I just thought, oh, good effort, man.
Rob:I think there's, I think there's a parallel in leadership as well, because
Rob:often it's about conquering, you're going to get this done, we're going to get it.
Rob:I have a question that you based on your climbing experience, Michael,
Rob:so you spoken about you said about, you lost about 50 friends to climbing
Rob:and about 40 to climbing accidents.
Rob:And I know very early on you had a an experience when you were 14 that you just
Rob:survived and i'm wondering you've been in so many life and death situations and
Rob:You've made it through all of them and yet you've so many friends do who haven't.
Rob:What do you see as what kept you safe?
Rob:How did you survive when others didn't?
Michael:Oh, good question.
Michael:There's a system one, a system two answer actually.
Michael:One is that initially I was very lucky.
Michael:So the first few times should have taken me out, but didn't.
Michael:So I was a bit like the guy that places a bet and just wins every single time.
Michael:So that bought me time to get some sense really.
Michael:Does that make sense really?
Rob:It does, which immediately comes back to the regression to the mean.
Rob:Yeah, some people are lucky.
Rob:Some people aren't the first go.
Rob:So it's whether you get to learn from that.
Michael:I've never thought of it like that before.
Michael:It probably was regression to the mean actually.
Michael:In normal day to day things I'm horribly unlucky, generally.
Michael:But in the absolute critical things, I've been unbelievably lucky.
Michael:Just unbelievably, really.
Michael:But then I walked away from it.
Michael:Because a relationship broke up, so I stopped being a leading climber.
Michael:I think the regression would have definitely taken me out, because I
Michael:would have just pushed it, really.
Michael:So I learned enough.
Michael:It's a very good question.
Michael:It's a very good question.
Michael:It's almost like you need experience.
Michael:Experience is the name we give to our mistakes, but if your
Michael:mistakes are going to get you killed, then how do you survive?
Michael:Climbing's a lot safer now and there's much more known, but in my
Michael:day it was pretty much like going to war really, not knowing anything.
Michael:So yeah, regression to the mean,
Rob:so when you say it was pretty much like going to war and it's like
Rob:conquering I saw your post this morning.
Rob:Has that idea of climbing changed as it's become more popular.
Michael:Oh, God, totally.
Michael:Yeah, totally.
Michael:Yeah the limits the people are much stronger now, but they don't
Michael:push things psychologically.
Michael:People say the risk has dropped much.
Eduardo:Everything humans touch we try to make it more comfortable anyways, right?
Eduardo:Safe,
Michael:I'm totally aboard it.
Michael:Climbing, there's huge forces for it to become sanitized.
Michael:Massive forces.
Michael:You're absolutely right, you're absolutely right.
Michael:But I think also people recoiled from the death toll, in the 70s and early 80s.
Michael:It was like, oh my God, shit, everybody, yeah, you're absolutely right.
Michael:We make everything safer.
Michael:Martial arts are comparable with what it was,
Rob:just a quick recap before you leave, like a sentence or two, just
Rob:what you're going to take from the book.
Rob:Any last thoughts?
Eduardo:I definitely take, and I use it continuously, the different biases and
Eduardo:examples and studies that are associated.
Eduardo:For that, I find it to be a good reference.
Eduardo:Maybe that's the word guys reference that how it works for me.
Eduardo:And I definitely take out of our conversation.
Eduardo:The aspect of the audience who we are writing to and how do we want
Eduardo:the books that we write to be used?
Eduardo:What is the true value that they are bringing other than some weight?
Eduardo:Into the reading table.
Eduardo:So very good ones.
Eduardo:I really appreciate you guys for that.
Michael:Okay.
Michael:500 pages, some gems in there, just takes a lot of effort to get them.
Michael:For me, one gem was Herb Simon's notion that intuition very often
Michael:isn't anything mystical or magical.
Michael:It's simply cues and accessing stuff that we really know
Michael:but don't know that we know.
Michael:I know, Rob, you've got regression to the mean, so I think anybody
Michael:reading the book could get gems.
Michael:It's just 500 pages,
Rob:I think Eduardo sums it up.
Rob:Reference.
Rob:That's what it is, because so many other Ideas and books are referenced
Rob:the work of Kahneman and Tversky.
Rob:The standout for me is going to be Regression to the Mean.
Rob:I love that intuition about being pattern recognition, but I think it was
Rob:Malcolm Gladwell I got that from first.
Rob:So that's one that was already in there.
Rob:A great book, It was just a lot of pages to get through and I
Rob:don't know it needed all of that But yeah, i'm glad i've read it.
Michael:I think when I was a, when I was a kid, I remember Wittgenstein saying what
Michael:can be said at all can be said clearly.
Michael:And that just stuck in my mind.
Michael:It just stuck there like a kind of measuring rod, really, in my mind.
Michael:Because he is absolutely right.
Michael:What can be said clearly.
Michael:I always feel that if something's really dense or tricky, I think
Michael:could, if he'd worked at this, could have been made better.
Rob:Yeah, definitely.
Rob:It's a bit like there's the hurdle to get over.
Rob:It's the psychologically pushing yourself to, to get through it.
Rob:And not everyone's going to have time for that.
Michael:But also I feel that academic writing is the
Michael:antithesis of popular writing.
Rob:I know when I was studying psychology I would sit down with my books and the
Rob:very first thing I do is fall asleep
Rob:And then you'd have to get through that and then eventually you'd find something
Rob:that was interesting And then it would take over from there, but it's just
Rob:that ramp up And I don't think there is the attention span for those books