Have you been invited to join a community which doesn't seem to have any central purpose and is full of people that seem to be famous?
Speaker AI got bad news for you.
Speaker ADon't join until you've listened to this episode.
Speaker BWelcome to the asylum.
Speaker BLinkedIn will not like this podcast, but you will love it.
Speaker BBehave, LinkedIn lunatics.
Speaker BWe have visitors.
Speaker AAh, LinkedIn engagement pods.
Speaker AThe sophisticated equivalent of paying your friends to laugh at your jokes.
Speaker AIt's time we unveil this relatively badly kept secret around what some people think is the golden ticket to reach an engagement on LinkedIn.
Speaker AThey think it's the fast track to influencer success.
Speaker ABut spoiler alert, it's just snake oil with really fancy packaging.
Speaker AYou write a post on LinkedIn and it falls completely flat.
Speaker ANo attention, no likes, no comments.
Speaker ACan be quite deflating when you start out on LinkedIn.
Speaker AAnd that's why it's no surprise that some people attempted to join what we call engagement pods.
Speaker BThis is Katie McManus, business strategist.
Speaker CAn engagement pod is basically, we're in a group together, there are a hundred of us.
Speaker CI might write a post and then I'm dropping the link to my post in whatever chat format we have, and everyone is going and commenting on it as soon as they possibly can, saying, great post, love this, thanks for sharing, blah, blah, blah.
Speaker CIt's hard for an algorithm to identify that and think, oh, cool, like, this is fake, this is fake engagement.
Speaker CWe should shut this down because it looks a lot like real engagement.
Speaker CAnd that's one of the reasons why these pods get away with it.
Speaker CAnd I think it's even harder now with AI because people can just have AI kind of like preemptively write something for them in response to the post, and then it looks more like it was actual engagement.
Speaker CRight?
Speaker CBecause it's not just great post, it's not just, you know, love this point, thanks for sharing.
Speaker CIt's, you know, oh, you know, I love your point about this, this and this.
Speaker CAnd, you know, you should also think about this thing and blah, blah, blah.
Speaker CAnd remember, the social media platforms, their goal is not that we have an authentic experience.
Speaker CTheir goal is that we stay on the platform for as long as possible.
Speaker CAnd guess what, everyone who's in that pod, the more time they spend hopping on links and going into comment section saying, great post, great share, thanks for sharing this.
Speaker CThey're there and they're perceiving all the advertising that the social media platform is selling.
Speaker CI think we have to reset our expectations around what is the end goal of the social media platform and like, what would be their motivation to fix this versus what our motivation to fix this would be?
Speaker CThey're very, very different things.
Speaker ANow these are relatively private communities which you agree to join in return for indulging in sharing other people's posts, liking and commenting in return for some of those people liking and commenting and sharing yours.
Speaker AAt least in theory that's how it's supposed to work.
Speaker ABut invariably there are always going to be winners and there are always going to be losers.
Speaker AAnd if you're an unknown, you're likely to be one of those losers loser.
Speaker ASo say you join one of these pods and you make a post and you're not a loser and some of the participants actually join in and comment on your post.
Speaker AWhat you can look forward to is a sea of terrible, meaningless, low value comments like great post, thanks for sharing, agree.
Speaker AOr in some cases even worse, they haven't even bothered themselves.
Speaker AThey've got their AI automation tool to do it and what they've done is they've essentially taken your own post and reworded it in a slightly different order.
Speaker ASo it sounds like their words, but they look eerily familiar.
Speaker ANow let's talk about why joining an engagement pod is not the winning strategy that some people think and some others suggest it might be.
Speaker ASure, it might give you a little initial burst of a dopamine hit when you get those likes and comments and it's 10 times what you used to.
Speaker AHere's the thing, you're living a lie.
Speaker AIt's like going on to a stage and getting cheered by a crowd of people that have zero interest in you.
Speaker AThey've just been told to clap you and cheer you and the idea is that you're left looking to the outside world like you've been way more successful with your moment under the spotlight than you actually were.
Speaker ANo one cares, not really.
Speaker AYou've just basically had the equivalent of a crowd that had been paid to turn up and pretend to be interested in you.
Speaker AHow deflating do you think that feels once the initial dopamine wears off?
Speaker AAnd for sure I can understand your question.
Speaker AWhy would LinkedIn allow them to happen?
Speaker DSales trainer Fred Copes Did Microsoft own some of the pod technology?
Speaker DAre they looking at it going that there's a ton of people who are on the platform using it in inverted commas?
Speaker DDo they feel making a better experience because there is activity going on and it looks like a dynamic and interesting place, like a nightclub full of hired actors or something?
Speaker DI don't know.
Speaker DIt's.
Speaker DYeah, it doesn't really make any sense, to be honest, because I was explaining these to a mate in the gym the other day because I'm a bit sad.
Speaker DThat's what we were talking about.
Speaker DAnd this guy's intelligent, okay?
Speaker DSo he's an IT director, he's an svp.
Speaker DAnd I was talking about this because I don't even know what they are.
Speaker DAnd I said, oh, well, it's like people sort of say stuff, but they plug into these things, other people are going to comment on them.
Speaker DAnd he just said, well, that's bollocks, isn't it?
Speaker DHe said, that's all fake.
Speaker DSurely that doesn't do anybody any good and it'll just drive everybody away.
Speaker DI went, well, yeah, mate, yes, that's the point.
Speaker DWhich is why it doesn't really make any sense that seemingly clever people are letting that it happen.
Speaker ASo how do we stand out if, as Fred suggests, even clever people can't tell the difference between us and a bot?
Speaker BBad actor community membership expert John Aspirian.
Speaker EIt's a tough gig that.
Speaker EBecause the public signs of engagement matter to some people.
Speaker EIt's almost like you're getting reviews, lots and lots of good reviews, because, look, this person's content gets 200 odd comments every time he posts.
Speaker EBut actually, if only you knew that 190 of those comments are robots or, you know, because of some engagement pod.
Speaker EIf you knew the reality, you would know that person wasn't worth bothering with.
Speaker EBut it's very hard to tease that out.
Speaker EAnd we're all time poor, aren't we?
Speaker EYou know, you look at stuff for a few seconds and then maybe get a vibe that that person must know what he's talking about because look at all the support that he's getting.
Speaker ESo it's hard.
Speaker EHow do you compete against that?
Speaker EI don't know.
Speaker EI mean, you keep your moral compass where it is.
Speaker EYou hope that you encounter people who value ethics and who actually go on real reputation.
Speaker EIf they can speak to a real person, who said, yeah, Niels actually knows what he's doing, he's not going to mess you around.
Speaker EThat counts for more than, you know, public numbers, I think, is getting real recommendations.
Speaker EIf there were a magic bullet to somehow weed out all of those bad actors, then obviously we'd fire that gun, wouldn't we?
Speaker EI mean, technically speaking, it does go against LinkedIn's rules.
Speaker ETheir professional community policies say you must not engage in acts that would unfairly game LinkedIn's algorithms.
Speaker EBut we know that people don't always follow the rules, they just want shortcuts.
Speaker EI suppose when you're in the industry of, let's say, in LinkedIn training, the real good guys and girls know who the other real good guys and girls are.
Speaker ESo the frustration is, how do you convey that to the outside world?
Speaker EI don't really have a good answer for you, Neil, but I do know that if you ever find yourself in front of one of those good guys and girls, they will happily make recommendations for others.
Speaker EWe've got a really collegiate community.
Speaker EPeople will refer work around, so it's great you find one good person, then you're okay.
Speaker EBut so many people have been burned by going to the wrong person because that person has got a big following.
Speaker EBut it's incumbent on the networks themselves because they must know that this bad practice happens.
Speaker EIt's a sad state of affairs where there's a conflict of interests going on, because I think the networks will be aware that, yes, there's some bad practice happening, but some of that attends their business goals.
Speaker ELike if there are superstars on a platform who get massive numbers, well, maybe that will attract more people to try the platform.
Speaker EErgo, they can sell more premium memberships or more ads and so forth.
Speaker ESo it's a slightly uncomfortable alliance between some of the bad actors and the platform because they, the platform will know that at the end of the day, it might end up earning them some more money.
Speaker EAnd I think that's completely unethical, but I'm not in the hot seat, unfortunately.
Speaker ASo we've established that they're probably not the best idea.
Speaker AWe've established that even clever people aren't really figuring out the system and how to differentiate between bots and real people.
Speaker AIt's clearly a problem.
Speaker ASo really, Honestly, why do LinkedIn not ban them?
Speaker AAnd a few people think they understand why that might be.
Speaker BMichelle J.
Speaker BRaymond is a company pages expert.
Speaker FThey've got to show advertisers that it's a popular platform, that the engagement is there, that people are on the platform hanging out.
Speaker FAnd so if they were to come back and cut those numbers down by, I reckon it's got to go down by 30% at least by this artificially inflated numbers.
Speaker FAnd you might think that they're a little bit higher, but if they were to then go back and go, oh, sorry, you know how you pay a premium to run ads on our platform because of these high numbers?
Speaker FWell, you know, we're going to drop those by 30%.
Speaker FSo it's not really as cool as what we made out it was going to be, then I think that they would have a lot of explaining to do.
Speaker FAnd that has a dollar figure attached to it.
Speaker FAnd so if I was cynical, I would say that that's the reason.
Speaker FBut I also think if I was to, you know, flip it around and go, okay, let's say it's not the dollars, let's say it's not related to that.
Speaker FI actually think that the people who run LinkedIn are so out of touch with the everyday user experience of the platform.
Speaker FI don't think that they realize how much this stuff is going on.
Speaker FAnd, you know, that's the thing that I worry about the most.
Speaker FYou know, there will always be people trying to game the system ever since the beginning of time that, you know, you see it in sport, you see it in everyday life, people trying to cheat on tests and all this.
Speaker FSo let's just say human nature.
Speaker FThere's always going to be the people that are following the rules and those trying to go around it.
Speaker FBut I just don't think LinkedIn people that design these things use the platform enough to actually understand, you know, and the ones at the top who might be, they live in this little, you know, fairy tale castle up on the hill, and they just think LinkedIn runs in a particular way and that is not the experience of the everyday user.
Speaker FAnd so from my perspective, I'd probably go, it's more that than what it is on the other side with the ads.
Speaker FAnd why do I say that?
Speaker FBecause I've had so many conversations with the people in the pages product development team, behind the scenes when they come to me and they want my advice on new features and functions.
Speaker FAnd I've even had an audience with all of the LinkedIn company page engineers.
Speaker FThere was a team of eight of them and their manager in the room.
Speaker FAnd I had to explain to them the day in the life of a company page admin and what the challenges were.
Speaker FAnd I saw a whole room full of people almost with jaws on the ground going, oh, my God, what?
Speaker FReally?
Speaker FThey think that.
Speaker FAnd so they don't have that connection with their customer, you know, and I hear the term like customer advisory board.
Speaker FI think LinkedIn would go a long way to putting one of those in.
Speaker FAnd they used to do it pretty well, but I feel like they've, you know, kind of drifted off course, which, you know, I can understand how that happens, but they don't know their customers well enough.
Speaker FI think it's that simple.
Speaker BThis is copywriting coach Philip Charter.
Speaker GI think generally they just don't give a shit because LinkedIn are in it for to make money and to sort of sell the future of their data and their platform.
Speaker GSo if they're so into AI that they're ramming it down your throat and scraping your content without your opt in, if you're not in Europe, why would they care about an engagement pod?
Speaker GI mean, it's maddening to those of us who are trying to do things in a genuine way, but I can understand why the bigwigs at LinkedIn don't care so much.
Speaker GI mean, a good way to get engagement as well is to criticize LinkedIn.
Speaker GI mean, that's always of win win.
Speaker GLike if you just say something bad about the very place where everyone is and you're like, oh, why do you think that?
Speaker GOh, that's, that's strange.
Speaker GThat's funny.
Speaker BBusiness.
Speaker BBig brother Paul Smart.
Speaker HAs long as people are on the platform and they're engaging and even my music feds do do it for them, it's loads of people on LinkedIn talking to loads of other people on LinkedIn and it makes it look lively and interesting.
Speaker HThey must hate the fact that their algorithm tells them to promote my posts on Fridays because of all those external links, but it is also hundreds of people on their platform talking to each other.
Speaker HSo it's kind of a rock and a hard place for them.
Speaker HIt's like, well, I don't really want people to see this because I might go to YouTube.
Speaker HThey will go to YouTube.
Speaker HSo if you've got people like Luke Matthews saying, this is how you use LinkedIn, all you need to do is continually be promoting me and what I do on LinkedIn and in return, I'll promote you and what you do on LinkedIn.
Speaker HAnd all these people are going to go ahead and Buy Premium and LinkedIn are like, I don't care if nobody does any business with other people.
Speaker HI'm making millions.
Speaker ANow.
Speaker AFull disclosure, I'm not actually in any pods myself.
Speaker AI never have been.
Speaker AI looked into them a few years ago because I was curious as to what they were.
Speaker AEspecially when somebody named Chris, who was quite well known a few years ago, certainly during the COVID era, for doing anti engagement pod parody videos, believe it or not, invited me into one.
Speaker AI had no idea what they were.
Speaker AAnd the moment I found out more, I felt physically sick.
Speaker AI was told if I joined this pod, which was organized through WhatsApp, I would have to contribute at least one comment every single hour to several posts within this community.
Speaker AWhen I tell you there were 25 members, that will give you an idea of just how busy I would have been.
Speaker AAnd this was a small group.
Speaker ASome of these groups have as many as 1000 members.
Speaker ACertainly the higher up ones, the elite ones, where you'll find the majority of Your A list LinkedIn influencers like Justin Welsh and Luke Matthews and Alex B.
Speaker ASheridan and Chris Du and.
Speaker AWell, I'm not going to name any other names because now we're going to be veering into some people that I actually consider friends, even though I don't agree with their practices.
Speaker AAnd believe me, the louder they shout I'm not in an engagement pod, the more likely they are actually in one.
Speaker APeople that aren't in engagement pods don't really need to say anything.
Speaker AThey don't have to defend themselves because you'll never catch them in one.
Speaker ASo how do you spot a pod person?
Speaker AIt's pretty easy.
Speaker BSales trainer Tracy Bedwell.
Speaker II think a lot of the big ones, as we know, do have engagement pods and it's disappointing.
Speaker IVery disappointing.
Speaker IIt's very unusual for somebody when they put a post up to have 2,000 likes and, you know, 800 comments and 300 reshares.
Speaker IIf anyone's doing that without a pod, they're in the 1%.
Speaker II would say I have connections and I have certain connections who will always comment on my posts.
Speaker IAnd it's not because I'm asking them to, it's just because there tends to be maybe a group of about 20 or 30 people who generally every week will like or comment on my posts.
Speaker IBut those 30 people change over time.
Speaker IYou know, it might be 30 people for a couple of months and then one or two drops off and another two pop on from somewhere.
Speaker IAnd I feel like we're probably the same.
Speaker IThere's some people who pop up in your feed and you quite like their content or you quite like them.
Speaker ISo you will always try and pop a little like or pop a little comment on their posts.
Speaker IBut can you have like an organized group without.
Speaker II don't think so, no.
Speaker II think an organized group is a pod.
Speaker AIf you want to hear from the horse's mouth of someone that's actually in engagement pods ethically, kind of think about it like an ethical hacker.
Speaker AHe's in engagement pods to expose them.
Speaker AYou want to go and check out my friend Daniel Hall.
Speaker AIt's very difficult to find him on LinkedIn, so I'll also put a link to his LinkedIn profile in the description.
Speaker ASo if you're listening to this in Apple podcasts or Spotify or any of the other main platforms.
Speaker AScroll down to the description area and you'll find the link there.
Speaker BHow to spot a pod.
Speaker ALook for the same 200 people, all commenting and complimenting each other's wisdom.
Speaker ADay in, day out, they're there without fail.
Speaker AThey have to be.
Speaker AIt's part of their contractual obligation.
Speaker AWhen the comments are as predictable as your uncle's drinking habits at a Christmas party.
Speaker AAlways the same level of enthusiasm from participants, always just about enough relevance to not seem too obvious.
Speaker AAnd certainly the same kind of people making the same kind of comments every day.
Speaker AYou're likely looking at a pod.
Speaker ARemember, genuine engagement is usually varied, some good, some bad.
Speaker AI have lots of friends on LinkedIn connections, followers who don't always agree with what I say, and they make that known.
Speaker AAnd I love that about them.
Speaker AI love that they feel empowered to say to me, neil, you're talking bollocks.
Speaker ASo if the comments are mostly agreeable day in, day out, the chances are they have to be there.
Speaker AThey're expected.
Speaker CThe switch has been flipped.
Speaker CAnd for me, like, integrity is a huge thing.
Speaker CAnd if someone is online saying that they have grown, they're.
Speaker CThey're following organically, and it's always been that way.
Speaker CAnd, and look at me.
Speaker CI'm so perfect and I can teach you this, this and this.
Speaker CAnd it gets revealed later that they were being dishonest.
Speaker CThat switch gets flipped for me real fast, you know, depending on whether they're being predatory with their business.
Speaker CLike, if they're really going after vulnerable people, people and trying to get their money and doing it on a falsehood, I will call them out and I won't be shy about that.
Speaker CYou know, if they're more benign, I'll probably just stop commenting on their content and.
Speaker CBecause I don't want their content showing up more to me.
Speaker CBecause if I'm commenting on their content and they happen to comment on mine, guess what?
Speaker CMy content's now getting pushed to a bunch of people in a pod.
Speaker CAnd those people are never going to buy from you.
Speaker CThey're all just so desperate for followers, like, they're not on there to find an actual solution to their problems.
Speaker CRight?
Speaker CThey've been sold on the Kool Aid.
Speaker CThat just isn't going to get them anywhere.
Speaker ASo where does this leave us?
Speaker AWell, look, this is a massive topic and we will be revisiting engagement pods in full in plenty of episodes of the Asylum to come.
Speaker ABut for now, I will say this.
Speaker AEngagement pods might seem like an easy shortcut and a real good source of dopamine to get you through your day.
Speaker ABut in reality, they're a dead end street leading to nowhere worthwhile.
Speaker AAnd in fact, they could destroy your reputation if you're using engagement pods to lift your business.
Speaker ASure, you can game the system for a little while, but the truth always comes out.
Speaker AAnd when it does, it won't be pretty.
Speaker AEspecially if Daniel Hall's on your case.
Speaker AInstead of relying on fake interactions to build your presence, focus on genuine content, real conversations, and authentic connections.
Speaker AIt might take you longer, but the trust and respect that you'll earn will be real.
Speaker AAnd that's worth a million times more than a couple of empty, vacuous Great post comments from an engagement pod.
Speaker AKeep your integrity intact and remember, real engagement beats, fake claps and hearts every single time.
Speaker AIf you've enjoyed this episode, please do follow it in your favorite podcast app, WeLoveApple Podcasts and Spotify and drop me a review.
Speaker ALet me know what you think of this show.
Speaker AVisiting hours are over.
Speaker ADo come back to the Asylum soon.
Speaker BGoodbye.
Speaker BWatch your back and we'll talk to you soon on another episode of the Asylum.