Welcome to Close it now, an H Vac sales training podcast with Sam Wakefield.
Speaker AHere we'll build your reputation in residential H Vac sales to be the expert influencer in your market.
Speaker AYou'll get insight into the top minds in the industry as they share their skills and hacks to help you on your journey.
Speaker AThis podcast isn't just about selling more.
Speaker AIt's about understanding your customers needs and building efficiencies behind the scenes so you can sell more but work less while being top of mind when people think H Vac.
Speaker ANow let's get started with your host of the Close it now podcast.
Speaker AThis is Sam Wakefield.
Speaker BSa.
Speaker BForeign.
Speaker BYo, what's up Sam Wakefield here.
Speaker BGot another podcast coming your way.
Speaker BToday we are going to talk about earnings your way into the car.
Speaker BWhat does that mean?
Speaker BIt means earning your way into the car.
Speaker BEarn the right.
Speaker BHow do we earn the right to learn?
Speaker BSo stay tuned.
Speaker BIt's gonna be a good one.
Speaker BAlso I want to throw this out there right now.
Speaker BWe had, let's see the last podcast I put out we had 20 spots left in the coaching program.
Speaker BSo just 20 spots left.
Speaker BSome of those are gone now.
Speaker BSo I want to make sure that you are aware the coaching program is filling up fast.
Speaker BSpring is the season to start because by the time we really heats up and we get cranking, you will be prepared to be a rock star.
Speaker BHow great would it be to double your average ticket, double your close rate?
Speaker BAnd I've seen it happen.
Speaker BPeople do it all the time that go through the coaching program even if it's not doubled.
Speaker BWhat if you just increased your close rate by 10%?
Speaker BWhat would that do to your paycheck at the end of the year or every month or every week, however often you get paid.
Speaker BSo the coaching program is going to be fan freaking tastic.
Speaker BThis year I've developed a lot of new material.
Speaker BThere's some special sauce that is going on that will absolutely.
Speaker BWhen you see it, it will.
Speaker BYeah.
Speaker BIt's a competition crusher.
Speaker BThere's no reason you can't write your own check this year.
Speaker BThis is a 2021 is a year to dominate your market.
Speaker BWe had two years ago we had 30% decrease in installation sales because of a nice cool summer.
Speaker BLast year there was a huge decline in obviously availability of equipment for one.
Speaker BBut also the numbers still weren't there for a lot of companies.
Speaker BSo there's pent up replacement for the last two years that did not get replaced.
Speaker BThat means this year is going to be off the charts.
Speaker BBe prepared You've got to be prepared to crush the competition.
Speaker BSo reach out to me to find out more about the company coaching program.
Speaker BLike I said, last podcast we had just 20 spots left and they definitely are going fast.
Speaker BWe're running out of places.
Speaker BSo reach out, grab your spot.
Speaker BYou can reach me at sam close it now.net or you can join the Facebook group and send me a message.
Speaker BSo anyway, let's get on to the content.
Speaker BToday we're talking about earning the right.
Speaker BHow do we earn the right?
Speaker BYou know, one of the things that is so important when you are training, when you're growing, when you're learning things, when you're using this drive time university like we've got going on right now, you know, I'm driving all over the map running my appointments.
Speaker BYou're driving all over the map running your appointments.
Speaker BThis is a number.
Speaker BIn fact, I was talking to a client just the other day about.
Speaker BIn a 15 year career, the average service technician or outside salesperson, if you use your windchill time, the time that you're driving around appointment to appointment as education time, that translates to the equivalent of three PhDs if you use it for learning.
Speaker BAudiobooks, podcasts, and obviously you are because you're listening to this.
Speaker BSo congratulations, you're making that step to better yourself.
Speaker BBecause if you're not growing, you're dying.
Speaker BAnd we've always got to constantly be growing and constantly getting better for things to change.
Speaker BWe have to change for things to get better.
Speaker BWe have to get better, become that person worth buying from.
Speaker BBut what does that mean?
Speaker BIt doesn't mean just learning.
Speaker BYou can also be a lifelong learner and get stuck.
Speaker BWhat's called knowledge on ice.
Speaker BDo not become the person who only learns, but doesn't change, doesn't implement.
Speaker BA good friend of mine several years ago, Josh Fair, he's not even in the H Vac industry, but I met him at a big event.
Speaker BHe said something that has stuck with me for years.
Speaker BSuccess happens at the speed of Success happens at the speed implementation.
Speaker BSo when you are, say, listening to an audiobook, do you take notes?
Speaker BDo you like pause the audiobook and actually implement what they're saying to implement?
Speaker BWhen you're listening to a podcast, do you do the same thing?
Speaker BDo you go back and re listen to it and then implement and practice what you're learning in the podcast or from wherever you're at, Wherever you learn things from, are you implementing, are you actually applying what you're learning?
Speaker BBecause here's the deal, you can go to a sales boot camp or you can have somebody come to your facility or however you learn, it doesn't matter.
Speaker BBut yes, we get super crazy excited for those few days and then our numbers just skyrocket.
Speaker BBut what happens over time?
Speaker BOne, we're only implementing a handful of things because it's hard to remember it all.
Speaker BThere's nothing wrong with that.
Speaker BBut over time, what happens is we start, the numbers start to drop back off and drop back off.
Speaker BBecause why?
Speaker BBecause we get into our old habits.
Speaker BWe have it implemented to the degree that it became part of who you are, part of your system, part of your.
Speaker BJust everything you do.
Speaker BSo implementation is so important.
Speaker BDoesn't matter how high we jump, it's how straight you walk when you land right.
Speaker BSo earn the right.
Speaker BWhat does that mean if you are a new or newer consultant, Project manager.
Speaker BMy latest favorite is system design specialist.
Speaker BIf you're a new system design specialist or even if you're a veteran, when you come across people who are more experienced than you, who you are learning from, I mean, and always find people you can learn from.
Speaker BAnd this goes just not necessarily exclusively for H vac sales or in home sales.
Speaker BThis applies to everything you know.
Speaker BWhen you're wanting to learn about investments or wealth or you meet.
Speaker BSo you meet that millionaire that you want to become friends with because they're where you want to be.
Speaker BWhat do we do?
Speaker BHow do we earn the right to ask them questions?
Speaker BEarn your way into the car if you want to ride along with the top salesperson.
Speaker BHow do we earn their time?
Speaker BBecause they're not going to just necessarily give their time away to anyone who will listen.
Speaker BThey'll give their time away to the people who actually implement the things that they say.
Speaker BWhen I've had this experience before, when I've got a couple people in my life right now, one of them, they come and ask me questions and sure fire, every single time they do the opposite of the advice I gave them, even though it's clear they're moving in the wrong direction.
Speaker BWell, do you think I'm going to make time in my day so they can absorb my time, absorb my production when I could be doing something else?
Speaker BIf they have a proven track record of literally doing the opposite of what they were asking about, no way.
Speaker BI'm not going to give up my time for that.
Speaker BI'll get around to them.
Speaker BWhen I get around to them, however, there's another person in my life constantly asking questions.
Speaker BBut I don't mind because every single thing we talk about, they Immediately implement and put into practice.
Speaker BAnd their numbers showing as a result of that.
Speaker BThat is how to earn the right into the car if you want to do ride alongs.
Speaker BProve you're somebody who implements what you're learning if you want to.
Speaker BAnd I'll tell you, there's an expression of it's lonely at the top is true.
Speaker BBecause the better you get in anything, and this is with any profession, in any hobby, anything, the better that you get.
Speaker BAs soon as you get to that upper intermediate, expert level, I guarantee you that peer group that you have is tiny.
Speaker BAt this point in my career, I could pick up the phone and know a handful of people across the country are all the top producers.
Speaker BYou can do the same thing, doesn't matter the industry or whatever's going on.
Speaker BI play guitar on the level of a handful of friends that they play in all of these famous people's bands.
Speaker BBecause we were peers growing up, I decided to do sales instead of being a professional musician.
Speaker BBut that doesn't mean that I don't have that peer group.
Speaker BSo it's the same thing with anything that you do.
Speaker BThe better that you get at something, the less and less people are up there.
Speaker BBut the beautiful thing is when you come across anyone who is at the top of whatever you're wanting to learn, whatever you want to do, when you reach out and you implement, because they're welcoming everyone at the top, you know, other than a few, will gladly make time to help somebody else up, help somebody else achieve, help somebody else get to where they've gotten.
Speaker BBecause it's such a cool thing to see people succeed.
Speaker BThat is what gives me.
Speaker BThat's what gives all of the top people that I talk to, trainers and just people who are out there crushing it.
Speaker BThey love to help everybody else accomplish and be able to do things in their life they've never done before by accomplishing things that they've never been able to accomplish before.
Speaker BBut how you do that, you have to implement the advice that's given, you have to implement the direction and that's how you earn your right, earn your way into the car.
Speaker BIt's wild when somebody just does it.
Speaker BIt clears the nose on their face and you're having a conversation, they ask for all this advice and then they go out and they don't do it, or they do the opposite.
Speaker BOr an example too is every now and then I get a coaching client and we'll work on something and we'll go to three weeks and we go to review and they haven't implemented anything.
Speaker BYou know, we've reviewed this, we've review, review, review.
Speaker BYou know, I get it.
Speaker BYes, life is busy.
Speaker BBut here's the deal.
Speaker BWhen I start to hear the excuses of, well, I'm busy right now, so I don't have time to work on myself, or I don't have time to practice this, or I don't have time.
Speaker BThat is a horrible excuse.
Speaker BThat's one of the worst excuses you can possibly have.
Speaker BBecause here's the deal.
Speaker BLife will make time.
Speaker BIt will control your schedule.
Speaker BUntil you decide to control your schedule yourself, your business, you will always be too busy.
Speaker BUnless and until you decide to take control of your time, your schedule, you have just as many hours in the day as Warren Buffett does as any, as Richard Branson, as Elon Musk.
Speaker BGive just as many hours in the day as every billionaire on the planet.
Speaker BWhat are you doing with it?
Speaker BAre you being productive?
Speaker BAre you being efficient?
Speaker BAre you constantly figuring out ways to do things better, to do things smarter, to do things wiser?
Speaker BThat's why, you know, when you listen to this podcast, I am not a fan of going out there and constantly working your face off.
Speaker BYou know, six days a week, 16 hours a day, seven days a week.
Speaker BThat type of life is not sustainable.
Speaker BI am such a fan of working smarter.
Speaker BYou don't have to work harder.
Speaker BYou can work less and make more because we increase our close rate, we increase your average ticket, all of those things.
Speaker BI mean, I know people who literally have given themselves, you know, 30, 50, $100,000 a year pay raises just by learning to sell smarter and better, not by seeing more people.
Speaker BBecause it is absolutely possible to do that just by getting more efficient, having the conversation better, becoming a better closer.
Speaker BAnd remember that, you know, you don't have to become the ultimate handling objections if your sales process is in place.
Speaker BAnd it's a rock star presentation.
Speaker BBecause here's the deal.
Speaker BThe logical conclusion to a well executed sales process is a sell if you answer the questions ahead of time.
Speaker BYou know, the thing is, there's so many.
Speaker BSee, I've got a quote here I want to read you.
Speaker BThat is from Phil M. Jones, and it's a really powerful one.
Speaker BIt's one of those that the second I heard was like, man, you know what?
Speaker BThat is fantastic.
Speaker BAlmost every objection you face can be handled by a question that you ask ahead of time.
Speaker BWe have to get better at asking questions.
Speaker BWhen we ask enough questions and the right questions, get all of the objections out of the way ahead of time and Even with clients, we have to earn the right with them.
Speaker BSelling is earning the right to make a recommendation.
Speaker BYou know, those are those.
Speaker BOh, because you said you were interested in this and this and this.
Speaker BI would recommend this product as the solution for what you said.
Speaker BBecause you said you don't like experiencing this, I would recommend this system is going to be the one to solve that problem.
Speaker BIs this making sense to everybody?
Speaker BRaise your hand if it's making sense to you.
Speaker BBecause it's so important.
Speaker BWe have to implement what's going on.
Speaker BWe've got to implement, implement, implement.
Speaker BAnd the second you start doing that, that is when I say work to become someone worth buying from, that is someone who is constantly growing and becoming a bigger person.
Speaker BConstantly increase your sphere of influence.
Speaker BIf you're not going out to networking events and meeting people, influential people in your community, you're doing yourself a disservice.
Speaker BDon't fall into the trap and the excuse of well, you know, it seems like a waste of time because I don't ever get all those people I'm meeting aren't buying from me.
Speaker BThat's not the point.
Speaker BThe point of networking is not to sell to the people you network with.
Speaker BThe point of networking is to build trusted relationships with influential leaders in the community and business owners.
Speaker BThe goal is never to sell your product or service to them.
Speaker BHowever, on average, every person you meet knows 300 people.
Speaker BWhen you are in a networking group of a group of people who are influential leaders who purposely focus on growing their network, that number jumps up to close to a thousand.
Speaker BSo every single person you meet in a networking group represents somewhere between 500 and 1,000 people within their network you just met.
Speaker BSo the goal is to set up referral partnerships.
Speaker BHow fantastic would it be if you had a dozen people who sent you a maybe one referral a month?
Speaker BNow we're talking about numbers of self generated leads.
Speaker BSelf generated, that's a word.
Speaker BThat is awesome.
Speaker BIf you're an owner, you understand the value of that because that's a lead you don't have to pay for.
Speaker BDid you know the average the cost of a marketed lead in H Vac right now is around $600?
Speaker BSo every single time the phone rings with a new client, that's around $600 value, did you throw it away and squander the lead or did you capitalize on it?
Speaker BNow if you have a bunch of referrals that start coming to you because you've built relationships, you become trusted.
Speaker BPeople see your integrity, they see your honesty, they see the way you treat your clients and they start sending you referrals that don't cost you anything other than other than building a friendship and sending referrals their way.
Speaker BWhen you come across your clients who need some of the products and services they offer, that is powerful.
Speaker BSo a dozen people each sending you maybe one a month, oh, that's what, 12amonth?
Speaker BThat's 144 a year of no cost leads coming to you.
Speaker BBut warm referrals have a much higher close rate.
Speaker BWe know that.
Speaker BThat's why I'm such a fan of networking.
Speaker BGet out there and meet people.
Speaker BSo many ways to earn the right to grow yourself.
Speaker BYou know, Tony Robbins says that you're the average of the five people you hang around.
Speaker BAnd Jim Rohn used to say the same thing.
Speaker BWhen you're the average, your five closest friends, your five people you hang around, the closest.
Speaker BWhat does that mean?
Speaker BThat means intellectually.
Speaker BThat means look at your fitness level and look at your closest friend's fitness level.
Speaker BAnd do you look like them?
Speaker BChances are you do.
Speaker BI can almost guarantee it.
Speaker BIf you want to get in better fitness, better shape, eat better nutrition, you're going to have to change the people you're hanging around.
Speaker BHere's the big one, here's the kicker.
Speaker BIf you take the average of your five closest friends, bank accounts, you average those out, I would be willing to put money down that your bank account looks just like theirs.
Speaker BSo what do we need to do to change that?
Speaker BWe need to find a better group of people to hang around.
Speaker BIf you want to up.
Speaker BAnd there's nothing wrong with having those friends as well.
Speaker BBut up.
Speaker BLevel yourself.
Speaker BMake dedicated, specific, intentional relationships with people who are where you are, want to be.
Speaker BAnd as you start spending time with people who have achieved people who are earn what you want to earn, people who are the fitness level you want to be.
Speaker BWhatever it is you want to get better at, you start hanging around with those people, it will rub off on you.
Speaker BIt's just purely proven.
Speaker BIt happens.
Speaker BSo earn that right by hanging out with rock stars, you become a rock star.
Speaker BHang out with the eagles, you become an eagle, you hang out with the chickens.
Speaker BSorry, you're going to be scratching in the hen house, just pecking the ground with all the rest of the chickens.
Speaker BSo you've got to better your surroundings.
Speaker BSo this podcast today was brought to you by, motivated to do better.
Speaker BUse your drive time, all these things.
Speaker BIf you have questions about.
Speaker BIn fact, let's do a reading list.
Speaker BI'm going to start a reading list in the Facebook group.
Speaker BI've got book recommendations.
Speaker BI'll start a post in there.
Speaker BIf you have book recommendations, jump in and add to it.
Speaker BThat's just how we achieve in life.
Speaker BSo anyway, that is the episode for today.
Speaker BYou go out there, save the world one heat stroke at a time.
Speaker BI will talk to you again soon.
Speaker AThanks for listening to Close it now with Sam Wakefield.
Speaker ASubscribe to the podcast now so you're first to hear new episodes jam packed with actionable tools and tips to make you the top H Vac professional in your market.
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Speaker AOn the Close it now podcast.