we're gonna look at how to pitch your website as a website
Speaker:designer or a developer.
Speaker:Two people
Speaker:who are actually gonna buy from you
Speaker:Do you ever do that thing where you go and look at another website designers, or
Speaker:particularly developer's website, and you go there and you can't actually find out
Speaker:anything about the designer or developer.
Speaker:You can't find out what they look like.
Speaker:You can't really find out much
Speaker:about them.
Speaker:You don't even know their prices.
Speaker:The only thing
Speaker:that you can kind of see are these images of code on a screen or some developers
Speaker:will do this code that
Speaker:can interact with and it might seem really clever,
Speaker:but it's just weird.
Speaker:.So hi, and welcome to Websites Made
Speaker:Simple.
Speaker:I am Holly Christie.
Speaker:I'm a website designer.
Speaker:I'm a mentor to website designers,
Speaker:and I have this podcast to help
Speaker:have an
Speaker:amazing web design
Speaker:career without making all the mistakes I did along the way.
Speaker:So,
Speaker:Ready?
Speaker:Let's get started.
Speaker:So, yeah, have a hard time representing ourselves online, don't we?
Speaker:we?
Speaker:And a lot of that can be because
Speaker:website designers can often want to be all things to all people.
Speaker:It
Speaker:is a really saturated industry.
Speaker:In
Speaker:I've been looking
Speaker:some of the figures in the UK of, you know,
Speaker:How many web designers there are,
Speaker:how many website designers there are in certain price
Speaker:brackets and what they're earning
Speaker:and stuff
Speaker:like that.
Speaker:And if you are
Speaker:finding that,
Speaker:it is tough to
Speaker:stand out and cut through that noise and have people choose you is because
Speaker:it is.
Speaker:But I am here
Speaker:to help you, give you some
Speaker:hints, some tips, some tricks
Speaker:really get in front of your audience.
Speaker:And
Speaker:the first thing that
Speaker:are going to talk about is
Speaker:anonymity.
Speaker:Because so many website designers and developers make the mistake
Speaker:of thinking
Speaker:that what they are offering
Speaker:to the client
Speaker:is all about
Speaker:the end result.
Speaker:And of
Speaker:we want our clients to love the websites we build.
Speaker:We want them to have a really good experience working with us,
Speaker:and we want them to really, you know, be championing us along
Speaker:the way and be like,
Speaker:oh yeah.
Speaker:Business friends, you need a new website.
Speaker:I have the designer for you.
Speaker:Now, trust me,
Speaker:if
Speaker:they land on your website and they can't find a picture of you, they
Speaker:don't really know much about you.
Speaker:you.
Speaker:They can just see this really
Speaker:anonymous website that uses stock photography of
Speaker:what websites
Speaker:look like on a
Speaker:phone and
Speaker:tablet and a desktop, but there's nothing about you in there.
Speaker:They're not gonna buy it, I promise you.
Speaker:They're not gonna buy from that.
Speaker:The ones that they are gonna buy from are gonna be the website
Speaker:designers who have photos of them.
Speaker:who talk directly to them and who allow their clients into
Speaker:their lives a little bit.
Speaker:And that's not to say, oh, you've gotta write about your.
Speaker:your family situation or where you went on holiday, or anything like that.
Speaker:It's not, you know,
Speaker:I'm all about business
Speaker:things on business
Speaker:sites, You need to
Speaker:have your values on there.
Speaker:What
Speaker:kind of drives
Speaker:you?
Speaker:you know, what really drives me with this podcast and with working and creating
Speaker:resources and everything for you is that
Speaker:I think the web design's
Speaker:a really great career.
Speaker:You get
Speaker:be creative.
Speaker:You
Speaker:get to work
Speaker:for yourself.
Speaker:You get to meet loads of other people in the
Speaker:industry.
Speaker:There's always something fresh and new, and
Speaker:you
Speaker:to be really good at what you do as well.
Speaker:there's
Speaker:really great stuff about it, but
Speaker:So many website
Speaker:designers burn out
Speaker:and trust me, I've been one of
Speaker:the burnt out ones.
Speaker:So many of us burn
Speaker:out because they dunno how to run the business.
Speaker:they've just pieced it all together as they've gone along
Speaker:and they feel like they're, you know, at the end of this really
Speaker:rapidly fraying route.
Speaker:And we all hit that point in our businesses.
Speaker:My purpose of
Speaker:this for you guys.
Speaker:is so that you don't reach that burnout.
Speaker:So you carry on loving the career
Speaker:in the industry the way that I do,
Speaker:do, and so that you are properly resourced so that when a
Speaker:client comes and says to you,
Speaker:oh, you haven't done this properly, and say, actually I have, I've stuck
Speaker:to my contract.
Speaker:This is what's in the contract.
Speaker:If you
Speaker:don't have contracts, I have a, uh, website designers contract pack on
Speaker:the websites made simple co uk and you can go and grab them from there.
Speaker:having, being able
Speaker:to help you guys to have an amazing career is really what
Speaker:drives me.
Speaker:And I make that really
Speaker:clear throughout my whole website
Speaker:and it works
Speaker:because, you know, I have people buying my contracts.
Speaker:I have people buying my courses, I have people in mentoring sessions.
Speaker:I have people working one-to-one with me
Speaker:People want that, they want that support.
Speaker:And in the same way that when people are coming to look at your website, they're
Speaker:doing so because they want a website and they want it with a web designer who
Speaker:can build a good relationship with
Speaker:a web
Speaker:designer who can support them in achieving this online goal for them.
Speaker:they aren't going
Speaker:to really be able to get that if they can't see who that designer is.
Speaker:have a look at your website and think about people buy from people.
Speaker:And
Speaker:if
Speaker:is not enough of you on your website, then go and fix that
Speaker:and put more of you on your site.
Speaker:and an ity just doesn't connect with your audience, you know, a load of code.
Speaker:I've
Speaker:seen some coders websites and it
Speaker:kind of looks
Speaker:what they do.
Speaker:You
Speaker:go onto the website and they have it all like
Speaker:you know, the black box and the code writing as you are
Speaker:looking
Speaker:at it And yeah, I can look
Speaker:at that and I can appreciate that.
Speaker:And yeah, they, yeah, that looks fun.
Speaker:But someone
Speaker:who is looking to get their website built or designed,
Speaker:they're not gonna find that fun.
Speaker:They're gonna find that really intimidating because the years
Speaker:and years that I have been.
Speaker:building and
Speaker:working in website design.
Speaker:The one thing that has connected a lot of the people that I have built websites
Speaker:for, I would say probably 90% of the people that I've built websites for,
Speaker:is.
Speaker:They're actually quite afraid
Speaker:of the tech.
Speaker:websites can make people feel quite stupid and they're not stupid at all.
Speaker:It's
Speaker:just they're not meant to
Speaker:know this tech for years, people didn't really have websites or
Speaker:didn't need to worry about it or think about it, or the
Speaker:website may have been handled by
Speaker:company that they were working
Speaker:for at the times.
Speaker:Yeah, this is all new software and it's all new stuff and
Speaker:people aren't gonna know it.
Speaker:And if they're just hit by a wall of code or a wall of
Speaker:images or something like that,
Speaker:it's
Speaker:gonna make them feel like, oh, I'm gonna be looked after here, or This is
Speaker:someone who's gonna understand where I'm
Speaker:from or whatever else it is.
Speaker:And trust me, people do feel like this.
Speaker:Like I have my Simply Sites is you probably know, they are my starter
Speaker:websites for people who are only looking for something very small
Speaker:or they're on the start of their journey I'm known for my handholding,
Speaker:and
Speaker:so I would've handheld them through the process.
Speaker:They get their website manual at the end
Speaker:of the experience as well.
Speaker:Everything is all good and I always say to them,
Speaker:you wanna add another page, if you want to do something, just jump
Speaker:on a call with me and you know, I will happily walk you through it.
Speaker:And
Speaker:sometimes my lovely virtual assistant, Sharon,
Speaker:she will go on
Speaker:the call with the people.
Speaker:I can't tell you how many times people say.
Speaker:Oh, I'm so
Speaker:pleased it's you, Sharon, and I just feel intimidated like,
Speaker:asking the web designer to
Speaker:actually be the one to do this . and these are people who
Speaker:I've worked with for years and
Speaker:I'm always saying
Speaker:to them, I mean, they come to me.
Speaker:So just because.
Speaker:someone may have, you know, engaged at one point, people still feel intimidated.
Speaker:Often when it comes to websites and website tech.
Speaker:And so your job within getting new clients is to make them feel really comfortable.
Speaker:And the way that we make people feel comfortable, the way we make
Speaker:them feel aspirational
Speaker:as well, is
Speaker:by showing them who we are, what we can do, what our
Speaker:values are, but really
Speaker:coming across in that user friendly way as well.
Speaker:as I'm saying this, I'm racking my brains now and say, well, if
Speaker:you are the type of web designer who does this or that, but no.
Speaker:If
Speaker:you are trying to connect directly with people who want websites built for them,
Speaker:then there aren't any exceptions to
Speaker:this.
Speaker:Be brave.
Speaker:Put yourself out there.
Speaker:there
Speaker:And do not anonymize yourself on your website because
Speaker:if anything, I mean, even
Speaker:coders have to have websites which have a good website user journey.
Speaker:people need pricing on websites.
Speaker:I've got a whole podcast episode on this about pricing.
Speaker:People need to see how much he costs, and I know that
Speaker:People can often
Speaker:and I actually think it's quite an old fashioned thing now,
Speaker:but people
Speaker:can often think, oh, well, what if my competitors see what I'm
Speaker:charging and then they go and undercut me or something like that.
Speaker:it just doesn't really
Speaker:happen like that, especially because it is a saturated industry.
Speaker:People will know
Speaker:generally
Speaker:how much they want to spend on a website build,
Speaker:people will pay to work with the people they want to work with.
Speaker:even if it means paying.
Speaker:more.
Speaker:And the reason
Speaker:that they will pay more to work with that person is because they have gotta know
Speaker:them and whether they've gotta know them through their website, whether they've
Speaker:gotta know them through social channels
Speaker:they followed them for a while.
Speaker:Whatever
Speaker:it is.
Speaker:It's them
Speaker:that they are trying to buy from.
Speaker:It's like, if you see through my testimonials and things
Speaker:like that with people who.
Speaker:Have
Speaker:website bills, they say I
Speaker:a new website and Holly was the only person I wanted to work with.
Speaker:I mean, you'll see with my websites, I'm really accessible to people
Speaker:and it's very consistent with my social media feeds as well.
Speaker:As much as your website needs to be your, like
Speaker:shiniest, best version of you.
Speaker:you.
Speaker:It doesn't
Speaker:have to be stayed, it doesn't have to be, here is a corporate
Speaker:photo of me, or, you know, here is me in a suit jacket or whatever.
Speaker:I mean, you can say on my website, I'm not wearing suits in any of them.
Speaker:I spend most of my time in jeans and shirts and stuff like that.
Speaker:to
Speaker:to.
Speaker:build trust.
Speaker:It has to be well lit. It can't be images of you that have just been
Speaker:cropped out of photos from your friend's wedding or on the holiday or
Speaker:family picture or something like that.
Speaker:You really do need to invest in your own website presence to get
Speaker:people to invest in theirs with you.
Speaker:if
Speaker:if
Speaker:you have your website currently anonymous, I would like to
Speaker:challenge you to changing that.
Speaker:I would like to challenge you
Speaker:to looking at
Speaker:how you
Speaker:get some photos
Speaker:of you that you'd be happy to have on the website.
Speaker:and if it is.
Speaker:Kind of anonymized by the website copy as well.
Speaker:where it's
Speaker:we build custom build websites for these people, da, da da, source of thing.
Speaker:Really go through your website, have a look at it, see how
Speaker:you can update the copy.
Speaker:set it so that you are identifying
Speaker:your client's needs without sounding like a robot.
Speaker:I
Speaker:have a course called Understanding Your User's Journey, and
Speaker:it's all about UX design.
Speaker:And it's a webinar which talks you through all the best practices
Speaker:of UX design,
Speaker:but
Speaker:it also has a workbook with it, and it says, you know, what's
Speaker:your client's pain point?
Speaker:What's your story about how you sort that pain point?
Speaker:And there's lots and lots of opportunities within these workbooks to really
Speaker:nail your website design for clients.
Speaker:It does work.
Speaker:It's all of the practice I have done on my own websites, on my
Speaker:client's websites, as you know.
Speaker:know, I've won awards for the websites
Speaker:I build.
Speaker:So if you are struggling with this, then
Speaker:please do go over to websites made simple.co uk.
Speaker:Go and download the course.
Speaker:It'll be one of the best investments that you have made.
Speaker:So until then.
Speaker:If
Speaker:you do update your website, if
Speaker:do think, oh, I'm gonna take it yeah, I'm gonna do what Hall says, do drop me
Speaker:a line, come to Hello at websites, made simple co uk share your wins with me.
Speaker:I would love to hear from you and until
Speaker:then,
Speaker:happy website.