If you're like me and you are always looking for the person who knows what they're doing, I have some bad news.
Speaker AWe'll talk about that.
Speaker AAll right, here we go.
Speaker AI'm gonna pretend I'm pushing record, because that feels right.
Speaker AOkay, I'm pressing record.
Speaker ABoop.
Speaker AHi, everybody.
Speaker AI'm Lauren Howard.
Speaker AI go by L2.
Speaker AYes, you can call me L2.
Speaker AEverybody does.
Speaker AIt's a long story.
Speaker AIt's actually not that long a story, but we'll save it for another time.
Speaker AWelcome to Different, Not Broken, which is our podcast on exactly that.
Speaker AThat there are a lot of people in this world walking around feeling broken, and the reality is you're just different.
Speaker AAnd that's fine.
Speaker ASo, quick rundown of the rules.
Speaker AWe talk about this every time.
Speaker AIf you want to know more about them, pop back to our first episode.
Speaker AFirst, I'm going to curse a lot if bad language is a problem.
Speaker ASorry.
Speaker ASecond, I'm going to tell a lot of stories, even on things that don't sound like they have stories.
Speaker AThird, I'm going to tell a bunch of dead dad jokes.
Speaker AIt's just par for the course around here.
Speaker AAnd fourth, anything that comes out of your face is appropriate here, so you do not have to worry about filtering any part of you to join us in this space.
Speaker ASo every now and then, like I'll be with my kids, making decisions for them, or at work running one of my companies, doing the various and sundry and very like high level expertise requiring things that I do all day.
Speaker AThis is not a brag.
Speaker AIt's kind of a brag, but it's not a brag.
Speaker AWhen I say there are like a handful of people in the world who can do what I do in the telehealth space.
Speaker ALike, I don't know how I stumbled into this knowledge, but my attorney calls me asking for guidance on things.
Speaker ALike, I have questions about where my retainer goes, but that's a different question.
Speaker ABut like the things that I know and can do in the telehealth space, the ways that I am knowledgeable on constructing 50 state entities and MSLPC structures and all of the things that you have to do to run compliant telehealth organizations while still protecting your provider licensure, still paying attention to all of the different licensing laws, all of the different corporate practice medicine laws.
Speaker ALike, there are not a lot of people in this world who can do what I do.
Speaker AAnd also I spend a lot of time going, why do they let a 16 year old do all this Work.
Speaker ALike, why are they trusting a 16 year old with this information?
Speaker ABecause clearly I am still 16 and I just got the keys to my Volkswagen Beetle.
Speaker AAnd the biggest thing I have to worry about this week is opening night on Friday where we are gonna sing a musical and then go to Denny's afterward.
Speaker AThat's my life, right?
Speaker AAnd then I look around and realize that those children who are screaming for mom are screaming for me.
Speaker AThey're not actually screaming, they're fine.
Speaker AIf they're screaming, it's because they are being lazy and they don't want to get off the couch.
Speaker AThey're fine.
Speaker AThere's no emergency.
Speaker AProbably my 6 year old who has decided that her life supine is, is preferred and she needs to be brought water and grapes.
Speaker ALike they're screaming for me.
Speaker ALike my phone rings and it's one of my employees asking me how to handle a situation and it's because they expect me to handle it.
Speaker ALike somewhere this expectation got set that I am the adult in the room.
Speaker AAnd I do not remember consenting to that.
Speaker AI mean, I'm 38 now.
Speaker AThat's not old, but it's certainly not a child.
Speaker AI'm far closer to 40 than I ever thought possible.
Speaker AI'm way closer to 40 than I am 20, and that's terrifying.
Speaker ABut I thought by the time I got to almost 40, which is a thing I can say out loud and only vomit in my mouth a little bit, by the time that I got to almost 40, I would feel like the person who knew what they were doing.
Speaker AAnd I say this as a person who by and large knows what she's doing.
Speaker AI am like one of the people in the country who know what I'm doing about what I do.
Speaker AAnd I am still waiting for the day that I'm gonna wake up and feel like I know what I'm doing.
Speaker AIt hasn't happened yet.
Speaker AI remember when we closed our practice after my dad died, I left there feeling like I had no work experience to speak of.
Speaker ABecause everything I had done there I had made up as I went.
Speaker AI had no training.
Speaker AI just had to figure it out.
Speaker AAnd I figured it out.
Speaker AWell, we grew to a multi site clinic.
Speaker AWe had multimillion dollars in revenue.
Speaker AWe had an entire staff that didn't exist when I started.
Speaker AI mean, I had done the things, no question, I had done the things.
Speaker ABut because I hadn't gone to school for it and I didn't follow a specific roadmap for it, and I kind of just made it up as I went.
Speaker AI assumed that the way I had learned it was not valid, was not real.
Speaker AEverybody else knew what they were doing, and I was just making it up as I went.
Speaker AAnd after that job, I moved to another company with people who had had multiple exits from previous companies and made a lot of money.
Speaker AAnd I ended up in a lot of meetings with these things, same people where we were all going, okay, well, what's the solution here?
Speaker AWhat do we do?
Speaker AAnd I realized that none of us had been in this situation before.
Speaker ADespite what our past histories and our experience was, none of us had been in this situation before.
Speaker ASo this feeling that I was the only person who didn't know what I was doing, it pretty quickly became evident that, like, even these very successful dudes who had lots to show for it, still spent a lot of time going, we gotta find a solution because we're not sure what it is.
Speaker ASo if they're constantly in situations where we're still trying to come up with ways to handle things, maybe it doesn't have to do with the fact that I don't have the right experience or I didn't do things the way that the book says.
Speaker AYou're supposed to do this.
Speaker AThere's no book.
Speaker AThe book doesn't exist.
Speaker AThere's no manual.
Speaker AI spent most of my young adult life going, well, I didn't follow a book.
Speaker AI didn't follow the way you're supposed to, Therefore, I can't be doing it right.
Speaker AThere's no book.
Speaker ABut I looked around and went, okay, these people who are literally 20 years ahead of me in their careers are just as confused as I am.
Speaker AAnd so I kind of lived in that space where I was like, okay, well, I don't know.
Speaker AAnd you don't know.
Speaker AThere's got to be an adultier adult somewhere who does know.
Speaker AWe need to go find the better adult.
Speaker AThere's an adult in the room somewhere, and we have to go find them.
Speaker AAnd so we would go, like, talk to the attorneys.
Speaker AWhat does the attorney say?
Speaker AYou think you're gonna go get a definitive answer from your attorney, right?
Speaker ALike, when you're reached a point where you're not sure what to do, you go talk to the attorney.
Speaker AThat's like the wisdom you always get, right?
Speaker AAnd you go talk to the attorney, and the attorney will give you, like, the law says this or the law says that.
Speaker ABut when you're talking about a new situation that nobody's been in before or that none of you really have experienced before, what the attorney's gonna give you is an assessment of risk.
Speaker AYou could do this, you could do that, you could do this.
Speaker AI think this is low risk.
Speaker AI think that's low risk.
Speaker AI think this is a little higher risk, but I'm not too worried about it.
Speaker AI would probably stay away from that one.
Speaker ACause that's super high risk.
Speaker ABut you know what?
Speaker AYou don't leave that conversation with the book that you were looking for, the thing that tells you, oh, this is the right thing to do in this situation.
Speaker AI've almost never left a conversation with one of our corporate attorneys and had their take on what you should do, that I've left with brisk stratification, if you will.
Speaker ASo, okay, I went to the more experienced people.
Speaker AThey don't have the answer.
Speaker AI went to the attorney, the person with the malpractice insurance that is supposed to protect me if they give me bad advice.
Speaker AThey gave me information so that I could make a decision, but they didn't tell me what to do.
Speaker AAnd we still don't have a decision.
Speaker AIs it possible, Is there a world where the reason that I am struggling with this decision or.
Speaker AOr we don't know what the actual answer to this decision is because there is not one specific answer to this situation.
Speaker AAnd we're just doing the best that we can.
Speaker AAnd once you settle into that, you realize that even the most experienced people who you have ever met who have been doing this forever in most areas are just making it up as they go.
Speaker ANobody knows what they're doing.
Speaker AI have never met a good adult who.
Speaker AWho knew what they were doing.
Speaker AEverybody is making it up as you go.
Speaker AThere's no roadmap, there's no plan, there's no guidebook.
Speaker AYou're just like, this sounds right?
Speaker ALike, especially with parenting, everybody told me it would get easier with the second kid because I'd done it before.
Speaker ABut they don't tell you that the second kid is so wildly different from the first kid that you might as well have never done it before.
Speaker AMy first baby, she laughed all the time.
Speaker AShe loved everybody.
Speaker AShe never met a stranger.
Speaker AShe smiled constantly.
Speaker AThe only thing that we ever had to worry about was the fact that she was a puker and she puked all the time.
Speaker AThat's it.
Speaker AShe was the easiest baby.
Speaker AAnd they do that.
Speaker AThey do that on purpose.
Speaker AThey do that on purpose to make you think this wasn't that hard.
Speaker AMother Nature wants a second baby.
Speaker AAnd so it is going to give me amnesia about the shitty parts and make me remember this sweet, smiling, easy baby who made My life so simple and made parenting seem so easy.
Speaker AAnd then they give you the second kid who chooses violence every day of their life.
Speaker ADoesn't sleep, hits, bites, bites.
Speaker AThat's not me being dramatic.
Speaker AShe bites.
Speaker ANot anymore.
Speaker AShe did when she was a baby.
Speaker AAnd you're like, where's all this mother's intuition that was supposed to make this second one easier?
Speaker AIt's not there.
Speaker AI have lots of mother's intuition.
Speaker AIt didn't make anything easier.
Speaker AShe is a totally different kid.
Speaker AThere are no similarities between the first one and the second one.
Speaker ANot even between their gastrointestinal systems.
Speaker AThey could not be more different.
Speaker ASo the point being that even those of us who are experienced at things the second time, it's totally different.
Speaker AWe are all making it up as we go.
Speaker AIt is very rare that you end up in a situation where you have an actual roadmap of what you're supposed to do.
Speaker AIf you, like, start a new job, you can hope that they give you, like, two training programs that, like, tell you where to click and what things to use.
Speaker ALife doesn't work that way.
Speaker AYou don't even get two cars that drive the same way.
Speaker AI have a cousin who's a.
Speaker AWho's helicopter pilot in the Marine, and we were talking one time about how everybody simplifies medicine on television.
Speaker AIf you watch television, like, everybody, like, you go to the doctor and everybody gets diagnosed with lupus, and then everybody gets better and it's fine.
Speaker AAnd he was like, yeah, well, it's also like that as a helicopter pilot, he's like, do you know how many helicopters I know how to fly?
Speaker AThe ones I've been trained on to fly?
Speaker AIf you put me in a helicopter, I've never flown in before, I can't help you.
Speaker AI have not been trained on that helicopter.
Speaker AAnd that's the way everything's a different helicopter.
Speaker AEverything's a different helicopter.
Speaker APlease don't make it up as you go.
Speaker AIf you're flying a helicopter, though, like, get.
Speaker AActually get training.
Speaker AI'm just saying, like, that's one of the things that there's, like, not a lot of margin for error on.
Speaker AAnd I don't want you making up as you go, but, like, another day running your business as a neurodivergent person who isn't exactly sure how to handle this interaction.
Speaker AWe're all making it up.
Speaker AThere's no guidebook.
Speaker AThere's no manual.
Speaker AWe just figure it out.
Speaker AAnd if you're still.
Speaker AIf you're like me, and I don't think this will ever end.
Speaker AIf you're like me and you're always looking for the person who knows, knows what's coming or who has been here before, you can find mentors who have enough perspective on life to know things like, it all comes out in the wash or this feels really awful right now, but odds are, in a year you're not even going to remember it.
Speaker AYou can find people like that, but you're not going to find somebody who has life figured out.
Speaker AThat person doesn't exist.
Speaker AAnd so if you've gotten to the point that you've gotten to with the skills that you have, with the experiences that you have, by and large, you've done your best.
Speaker AMaybe you don't know what's next, but you know what you want to try next, or you know that there is something you want to try next, or you're open to new possibilities or whatever.
Speaker ASometimes that's as much roadmap as we get, and that's got to be okay.
Speaker AI don't want to be the one to break this to you.
Speaker AAnd this is not to say that you shouldn't have a support system, because support systems are amazing and you definitely need to have one.
Speaker AAnd if you don't have one, like, let's figure out how to get you on, because you deserve one.
Speaker ABut whenever I think about the adultier adult in the room, I think back to.
Speaker AI think it was a tweet I saw.
Speaker AI don't use Twitter anymore.
Speaker AThis was many, many years ago.
Speaker AAnd all it said was, do you ever watch your parents with your own kids and wonder how you survived?
Speaker AYes, all the time.
Speaker ABut also, that's the adultier adult in the room.
Speaker AAnd so you're looking for a support system probably more than you're looking for the person who actually has it figured out.
Speaker ABecause none of us have it figured out.
Speaker AI need to know how to answer.
Speaker AHow was your trip?
Speaker ABecause it really wasn't a vacation.
Speaker ABut mostly I'm just tired of talking with everybody and their brother about it.
Speaker ASo I wind up with, it was okay.
Speaker AAnd I know that comes off as dismissive.
Speaker AI need a better way to be dismissive.
Speaker AI think people are going to hear me say this a lot in response to some of these questions.
Speaker AFirst off, saying it was okay is not dismissive.
Speaker AYou are only required to answer questions that you want to answer or that you have a reason to answer.
Speaker AUnless you are somehow, like, contractually obligated to answer that question.
Speaker AWhich is unlikely, but I guess it's possible.
Speaker ABut also, I think a lot of parents run into this problem.
Speaker AI don't know if this person specifically is a parent, but I want to use this example as an example.
Speaker AIf a parent goes on a trip with their children, that is not a vacation.
Speaker AIt's a trip because you're working the whole time.
Speaker AYou're corralling them and you're entertaining them and you're feeding them and you're taking them places and you're keeping them busy.
Speaker AYou're feeling bad about how much screen time you're giving them in a place where they should be going and playing and enjoying the sights.
Speaker ABut you also want a break.
Speaker AAnd so you come back from that.
Speaker AAnd people are always like, how's your vacation?
Speaker AAnd you're like, there was a vacation.
Speaker AI took a trip.
Speaker AI went to a place, but my children were there.
Speaker AAnd that's not to say that you can't have fun with your children, because I have a blast with my kids, and I love going places and spending time with my kids.
Speaker ABut also, I do not come back feeling rested.
Speaker AAnd so I think this actually comes up a lot more than people realize, because anybody who has ever traveled with children knows that there is, like, you need a vacation after your quote unquote vacation, because you are not rested and definitely not fulfilled, especially if there's water involved.
Speaker ADear Lord.
Speaker ABut I also think if somebody says, how was your vacation?
Speaker AAnd it wasn't a vacation, you can just say, oh, you know, it wasn't really a vacation.
Speaker AWe got done what we needed to get done there, but we'll take a vacation at some point to make up for it, and that could just be it.
Speaker AYou don't have to give them more information than that.
Speaker AYou'll hear me say this a ton.
Speaker AYou don't have to perform.
Speaker AYou don't have to perform because somebody else asked you a question.
Speaker AThere's not an obligation to perform back.
Speaker AYou can just say like, it was all right.
Speaker AI don't really have much else to say about it.
Speaker AAnd if they take that offensively because it's just not something you want to talk about.
Speaker ALike, that's probably not a person you want to be having small talk with.
Speaker AThanks for being here, guys.
Speaker AHave a good day.
Speaker ALove you.
Speaker AMean it.
Speaker AI'm trying to think of something I hate more than rfk.
Speaker AI can't come up with anything.
Speaker AWhat a giant, ignorant jackass.
Speaker AI hate him so much.
Speaker AWe could do an entire episode of just me expressing how much I hate him.
Speaker AI hate him so much.