Speaker:

Welcome to another episode of Box Press. I'm 

your host Nate Beck and I am your other host JP

2

00:00:06,800 --> 00:00:14,240

Awad. What's up everybody? Thanks for joining 

us. We have on today Raquel Quesada and Juan

3

00:00:14,240 --> 00:00:20,880

Martinez. Raquel Quesada is with Quesada 

Cigars and Juan is with Joya de Nicaragua.

4

00:00:20,880 --> 00:00:25,520

And we are super excited to be able to have a 

great conversation and get to know more about

5

00:00:25,520 --> 00:00:30,880

both of their brands today on Box Press. 

Introducing the all new Boveda Humidor,

6

00:00:30,880 --> 00:00:36,480

delivering 6 months of consistent, optimal 

humidity for your collection. No guesswork,

7

00:00:36,480 --> 00:00:43,120

no maintenance, just perfect 

storage. Learn more at bovedainc.com.

8

00:00:43,120 --> 00:00:48,480

So JP, what are you going to be lighting up today? 

I am smoking the Joya de Nicaragua Cinco de Cinco,

9

00:00:48,480 --> 00:00:53,280

which I am super excited about. I've had one in 

the past. Incredible cigar, like incredible cigar.

10

00:00:53,280 --> 00:00:58,560

And then I'm going to be representing the 

Casa Magna Robusto which I believe Raquel

11

00:00:58,560 --> 00:01:09,120

you are smoking right now. Yes. Juan, what are you 

smoking? I'm smoking a Cuatro Cinco Secret Cask

12

00:01:09,120 --> 00:01:15,520

that we launched last year. A very special blend. 

And I need to get my hands on one of those. They

13

00:01:15,520 --> 00:01:25,840

look awesome. Okay, so first things first, 

we always we always love to just talk about

14

00:01:25,840 --> 00:01:30,560

the brand is the brand speaks for itself. One of 

the coolest things about both of these brands is

15

00:01:30,560 --> 00:01:35,280

there's a lot of history behind these brands. 

And your histories are intertwined, right?

16

00:01:36,640 --> 00:01:47,360

And so obviously Joya is the oldest is the oldest 

tabacalera in all of Nicaragua, right? Based in

17

00:01:47,360 --> 00:02:00,240

Estelí. Yes. Yes. And yes. And I believe it's 

fifth generation for Quesada, right? Totally. God,

18

00:02:00,240 --> 00:02:05,040

that is awesome. Wow. Fifth generation of the 

Quesada family. That is so cool. So obviously

19

00:02:05,040 --> 00:02:10,240

both of your families have a lot of history, a 

lot of legacy. They're icons, right? Your parents

20

00:02:10,240 --> 00:02:14,960

are icons in this industry. So the first thing I 

always like to talk about is like what was it like

21

00:02:14,960 --> 00:02:20,480

growing up in this industry? Like seeing all of 

it, right? Obviously when you're a child, right?

22

00:02:20,480 --> 00:02:24,320

You might have core memories that come to mind, 

you know, that you're like, "Holy [ __ ] like this

23

00:02:24,320 --> 00:02:28,800

was like you think now, right? Thinking back on it 

now, you're like, "Oh my God, I remember like this

24

00:02:28,800 --> 00:02:32,800

was transformative for like these are the things 

that like kind of stick in your mind your entire

25

00:02:32,800 --> 00:02:37,360

life, you know, as you move forward, you know, 

essentially blazing your own path and creating,

26

00:02:37,360 --> 00:02:42,000

you know, a legacy for yourselves as well. So, 

like what are what are some things over the

27

00:02:42,000 --> 00:02:49,520

years that have really stuck out to the both 

of you growing up with such awesome parents?

28

00:02:49,520 --> 00:02:56,320

Yeah, awesome parents and also grandparents. 

Yeah. Well, for me, this has been my whole life.

29

00:02:57,760 --> 00:03:06,240

As I said, I have it in my veins. It's something 

that if I wasn't I mean happy with it, I wouldn't

30

00:03:06,240 --> 00:03:11,840

have been doing it because if you come to this 

industry and you don't love it, you can't be in

31

00:03:11,840 --> 00:03:17,760

it. Yeah. But a lot I have a lot of stories, but 

for example, my grandfather used to smoke in the

32

00:03:17,760 --> 00:03:26,240

car with the windows up. Oh, man. And for me, that 

was something that marked my youth. I imagine.

33

00:03:26,240 --> 00:03:31,600

like seven or eight years old and your grandfather 

likes smoking with the windows up and then you

34

00:03:31,600 --> 00:03:38,000

and then like one time I decided that I wanted to 

comment some on that and then that was the rest is

35

00:03:38,000 --> 00:03:43,760

history. It's like you do not say anything about 

cigar you do not say anything about the smoke

36

00:03:43,760 --> 00:03:50,800

that's something that is like in your life in your 

in your legacy in your history and you cannot say

37

00:03:50,800 --> 00:03:56,800

anything about it rather than something good. 

Yeah. So after that it was something that I had

38

00:03:56,800 --> 00:04:05,760

to you know I was over it and just actually at the 

end it was like even great. Yeah. Yeah. Yeah. And

39

00:04:05,760 --> 00:04:14,720

also running around the bales in the warehouses 

was something that comes to my memory all the

40

00:04:14,720 --> 00:04:23,520

time and we talk about it as as with me and my 

sister Patricia were always reminding us that it

41

00:04:23,520 --> 00:04:29,440

was something that we used to run out and some of 

the cigar makers that are as of now in the factory

42

00:04:29,440 --> 00:04:34,960

used started working when the factory opened in 

'74. before. Yeah. So, imagine that they would

43

00:04:34,960 --> 00:04:40,960

they would see us running around and and they 

would always always comment to to up to now saying

44

00:04:40,960 --> 00:04:48,000

that, "Oh my God, I remember you both like blonde 

girls running around our tables and now you're

45

00:04:48,000 --> 00:04:53,440

the ones that are running the show." Yeah. So, 

that's something that for me it's like an entirely

46

00:04:53,440 --> 00:05:02,640

different kind of running. Exactly. Yeah. That's 

awesome. That is so cool, boy. Hearing you talk

47

00:05:02,640 --> 00:05:09,760

about running around the bales of tobacco brings 

back fond memories for me. I have five now grown

48

00:05:09,760 --> 00:05:16,720

adult daughters and for a lot of years I sold 

shoes and when they would come to visit me they

49

00:05:16,720 --> 00:05:23,840

got great enjoyment out of running into the back 

room and hiding under the shelves of shoes. So

50

00:05:23,840 --> 00:05:32,160

my my story is is a bit different. You know, I I 

didn't grow running around tobacco bales or under

51

00:05:32,160 --> 00:05:38,320

the shade of a tobacco plant like Raquel and a lot 

of my colleagues did. Actually, my my family, my

52

00:05:38,320 --> 00:05:43,600

father got involved in the business in the early 

1990s because the company already existed, the

53

00:05:43,600 --> 00:05:50,560

brand already existed way before before us. It was 

established in 1968, but it wasn't until the 1990s

54

00:05:50,560 --> 00:05:57,600

that my family got involved. And for the first 

stretch of my life, I didn't plan to come into the

55

00:05:57,600 --> 00:06:05,360

cigar business or the tobacco business. In fact, 

when I came out of university, I was planning

56

00:06:05,360 --> 00:06:11,440

to do my own thing, you know, as a as a good 

Nicaraguan revolutionary at heart that had studied

57

00:06:11,440 --> 00:06:20,720

under the Jesuits. My goal was to do my own thing, 

to change the world in my own way. Mhm. And my

58

00:06:20,720 --> 00:06:29,280

father was doing his thing and I admired that. I 

saw him working very hard trying to sell cigars in

59

00:06:29,280 --> 00:06:36,240

a very competitive world you know traveling and 

doing nights long long travels selling cigars.

60

00:06:36,240 --> 00:06:43,680

And I thought you know this is this is his thing. 

I'll do my own thing until a point where I started

61

00:06:43,680 --> 00:06:51,120

seeing and appreciating the impact that his work 

was having.Going to the factory and seeing more

62

00:06:51,120 --> 00:06:56,800

than 400 people that work with him. Knowing that 

at that time the cigars that they were making

63

00:06:56,800 --> 00:07:02,480

were being enjoyed in more than 50 countries 

around the world. You know it was it was it

64

00:07:02,480 --> 00:07:07,200

was impactful. It was impactful to be honest. 

And it was at that point that I say, you know,

65

00:07:07,200 --> 00:07:13,920

maybe maybe I could do more by joining this team 

instead of trying to do my own thing. Definitely

66

00:07:13,920 --> 00:07:19,120

I would have much more fun than working at at a 

bank or at a consulting firm which was something

67

00:07:19,120 --> 00:07:26,240

that I was doing before. And I decided to join him 

and I gave him five years. I told him I'll I'll

68

00:07:26,240 --> 00:07:34,560

I'll be part of this for 5 years and here I am 17 

years later dedicating you know my my whole life

69

00:07:34,560 --> 00:07:40,320

to this beautiful to this beautiful trade into 

this beautiful industry allowing ourselves to

70

00:07:40,320 --> 00:07:46,480

tell our story throughout the world. It's it's 

a privilege. It's a privilege. Now I have to say

71

00:07:46,480 --> 00:07:55,920

that at some point I do remember Raquel Quesada 

Patricia Quesada Vega as being part of our lives

72

00:07:55,920 --> 00:08:03,840

because in the early 2000s the distributed Joya 

de Nicaragua in the US. So my father has had

73

00:08:03,840 --> 00:08:10,000

a very close relationship with Manolo and they 

work closely together. Yep. And I remember them

74

00:08:10,000 --> 00:08:16,160

traveling going to the at that time RTDA trade 

show and talking about the Quesada sisters,

75

00:08:16,160 --> 00:08:20,640

the Quesada girls and I would always I was a bit 

younger at that time. So I would always look at

76

00:08:20,640 --> 00:08:25,600

them, you know, all this these girls working with 

the family. I always admire that persistence and

77

00:08:25,600 --> 00:08:31,760

that commitment that the family had. But it 

ultimately that brings us to the reason why

78

00:08:31,760 --> 00:08:38,240

we decided to work together, right? That family 

values. Yeah. Commitment. The core values that

79

00:08:38,240 --> 00:08:45,520

drive this business. This industry, this trade are 

also shared between us. We have from Nicaragua,

80

00:08:45,520 --> 00:08:52,000

we have a tremendous admiration and respect for 

what the Quesada family have done in the in the

81

00:08:52,000 --> 00:08:58,160

Dominican Republic. They are humbler because 

to be honest as as as Joya de Nicaragua was an

82

00:08:58,160 --> 00:09:04,480

igniting point for the Nicaragua cigar industry, 

Quesada was an igniting point for the Dominican

83

00:09:04,480 --> 00:09:12,720

cigar industry. And they played such a relevant 

role in building what the Dominican industry is

84

00:09:12,720 --> 00:09:19,280

today that it's nothing other than respectful and 

honored to be joining hands with them and with the

85

00:09:19,280 --> 00:09:23,600

Quesada family. That's awesome. Can you two talk 

a little bit more about this because this is this

86

00:09:23,600 --> 00:09:28,960

is in January of this year. So this is very new 

that essentially this this is a collaboration,

87

00:09:28,960 --> 00:09:32,960

right? It's not a merger. It's nothing like that. 

It's just a collaboration between the two of you.

88

00:09:32,960 --> 00:09:41,520

Ultimately, it's kind of a a a an intertwining 

of like marketing and sales together, right? Yes.

89

00:09:41,520 --> 00:09:48,320

Well, actually, so as as Juan said, go ahead. So 

I was just going to say something quick. As one

90

00:09:48,320 --> 00:09:56,080

said, this is the first time that we are together 

talking about our journey together back again

91

00:09:56,800 --> 00:10:06,720

now in 2026. Raquel and I traveled a lot both in 

the US and internationally and we would see each

92

00:10:06,720 --> 00:10:13,280

other quite often. We developed, we reignited a 

family relationship through our work. You know,

93

00:10:13,280 --> 00:10:18,480

doing events, traveling, going to trade shows, 

and we would go out to dinner, we would sit down,

94

00:10:18,480 --> 00:10:26,640

have drinks, have cigars, and we always be sharing 

our lives histories, successes, and mishaps,

95

00:10:26,640 --> 00:10:33,920

and we develop a friendship. So actually this 

is a partnership that results from a personal

96

00:10:33,920 --> 00:10:40,320

relationship that has been growing for many, 

many years and that it has transformed now into

97

00:10:40,320 --> 00:10:46,880

an opportunity of doing things together in the 

business area in the business space. So this is

98

00:10:46,880 --> 00:10:54,000

a partnership in which we try we're trying to 

give each brand, each history, each heritage,

99

00:10:54,000 --> 00:11:00,320

each family the deserving space that they require 

in the United States. And we're working together

100

00:11:00,320 --> 00:11:06,880

because at the end we're very similar. We're 

family-run businesses family-oriented businesses

101

00:11:06,880 --> 00:11:13,920

with very strong family values with similar 

challenges in a such a large market as the

102

00:11:13,920 --> 00:11:19,680

United States. And it was only easy to say, you 

know, we should join forces and do things better

103

00:11:19,680 --> 00:11:27,200

together. At the end of the day, the the sum 

of both brands and the sum of both families is

104

00:11:27,200 --> 00:11:33,600

more than each one by itself individually. 

Yeah, that's awesome. I love that. Yeah,

105

00:11:33,600 --> 00:11:41,680

it's a great message. And having each each brand 

with its own characteristics and its own beauty of

106

00:11:41,680 --> 00:11:47,840

each other. I think it was a great a great merge. 

That's awesome. And a great opportunity for both.

107

00:11:47,840 --> 00:11:53,120

Yeah. Can you two touch a little bit more on like 

kind of how this unified, this unified model that

108

00:11:53,120 --> 00:11:58,160

you're now sharing together, right? How what that 

means for distribution in the United States and

109

00:11:58,160 --> 00:12:02,480

outside of the United States? And, and I think 

how does you know how does that relationship

110

00:12:02,480 --> 00:12:09,040

and that partnership directly impact your end 

consumer and how they're going to now be able

111

00:12:09,040 --> 00:12:14,800

to find your cigars more readily, you know how is 

that all going to play out the first phase of our

112

00:12:14,800 --> 00:12:20,560

of our partnership began in Spain. So a couple 

of years ago Joya de Nicaragua started its own

113

00:12:20,560 --> 00:12:27,680

distribution platform in Spain and we were looking 

for partners also to add to the portfolio and the

114

00:12:27,680 --> 00:12:33,920

the most obvious one was Quesada. So we started 

a while ago already working together in Spain,

115

00:12:33,920 --> 00:12:40,960

specifically in the in the Spanish market and 

that's been going really well and in the US we

116

00:12:40,960 --> 00:12:47,600

decided to do something more collaborative more in 

terms of a partnership as I said before in which

117

00:12:47,600 --> 00:12:55,200

we both develop and have an equal say in how 

the brands are promoted managed and brought

118

00:12:55,200 --> 00:13:01,200

to the end consumer through the different you 

know retail shops as national accounts and so

119

00:13:01,200 --> 00:13:08,320

on. I would I would like to mention though this 

is not like previous collaborations that you've

120

00:13:08,320 --> 00:13:14,800

had in the past. This is not a merger. Yep. Yep. 

This is not a you know a collaboration in terms

121

00:13:14,800 --> 00:13:19,440

of product in which you know two manufacturers 

come together and develop a product and then one

122

00:13:19,440 --> 00:13:26,000

of them sells them. This is not like this. This is 

not to be honest something that we've seen in the

123

00:13:26,000 --> 00:13:30,640

past. Although there are a couple of companies 

that have a long-lasting partnership together

124

00:13:30,640 --> 00:13:37,520

and in which each one of the brands has their 

voices, their space respected and appreciated

125

00:13:37,520 --> 00:13:45,520

and the mission of the team that is now in charge 

of the US is to uphold and cherish each of the

126

00:13:45,520 --> 00:13:52,320

brands from what they are. One from Nicaragua 

and one from the DR. Both legacy brands. Both

127

00:13:52,320 --> 00:13:58,880

legacy families that have contributed so much 

in building but that are in the space in which

128

00:13:58,880 --> 00:14:04,400

we are not the largest but we're not boutiques 

either. So we are in this weird middle space where

129

00:14:04,400 --> 00:14:13,360

you have to fight a lot. And so we just simply 

came together to develop complementary efforts

130

00:14:13,360 --> 00:14:21,280

in terms of sales, having people on the street, 

having our voice representing our our our values.

131

00:14:22,000 --> 00:14:27,040

Developing stronger relationship with the the 

largest and most important accounts in the

132

00:14:27,040 --> 00:14:34,720

country and most importantly developing programs 

that allow us to connect better with our consumers

133

00:14:34,720 --> 00:14:41,120

through engagement through communities that we 

are building. You know, we have different type

134

00:14:41,120 --> 00:14:46,720

of consumers. The smoker of Joya de Nicaragua 

is not necessarily the same smoker as Casa Magna

135

00:14:46,720 --> 00:14:52,800

and Quesada and we don't necessarily compete with 

each other but complemented strongly totally with

136

00:14:52,800 --> 00:15:01,120

a solid offering of Nicaraguan original Nicaraguan 

cigars and original legitimate Dominican profiles

137

00:15:01,120 --> 00:15:07,200

together. So we're taking advantage of this 

opportunity on making it work and what it

138

00:15:07,200 --> 00:15:14,800

basically means for the retailer and for the trade 

is that we now have one coherent alliance. You

139

00:15:14,800 --> 00:15:21,600

will get they will get the opportunity to buy both 

brands from the same supplier. Y for the consumer

140

00:15:21,600 --> 00:15:26,640

is that they will see us together in some events. 

We will have individual events in which the brands

141

00:15:26,640 --> 00:15:32,160

promote themselves individually. But we also have 

joint events, joint partnerships where you'll have

142

00:15:32,160 --> 00:15:38,000

access to the story of both brands together 

and how this have contributed of making this

143

00:15:38,000 --> 00:15:45,440

industry such an exciting dynamic and beautiful 

experience as it is today. That's awesome.

144

00:15:45,440 --> 00:15:51,120

That's fantastic. Yeah, it's really really cool. 

Yeah, we're obviously very excited for you both.

145

00:15:51,120 --> 00:15:56,960

It sounds like you're both very passionate about 

this this collaboration with one another. We could

146

00:15:56,960 --> 00:16:01,280

speak more highly about your two brands 

and and your families in the legacy that

147

00:16:01,280 --> 00:16:06,080

you all have and that you're still continuing 

to build. You know, this is actually a pretty

148

00:16:06,080 --> 00:16:13,920

good segue into the next thing. How obviously, 

you're you're both very international brands,

149

00:16:13,920 --> 00:16:21,600

right? You're in dozens of countries. What 

has what has humidity meant to you? Namely,

150

00:16:21,600 --> 00:16:26,080

Boveda. Obviously, you both are packaging with 

Boveda, which we obviously appreciate very much.

151

00:16:26,080 --> 00:16:31,440

It means the world to us that you trust us. But 

what has it meant for you? Like at at what point

152

00:16:31,440 --> 00:16:39,920

did did your families realize, okay, a Boveda pack 

needs to go into these boxes as they ship out?

153

00:16:39,920 --> 00:16:44,240

In my in my part, I think 

this comes from my father.

154

00:16:44,880 --> 00:16:51,120

From the very beginnings that you started 

innovating with the system, I think he was

155

00:16:51,920 --> 00:17:02,160

very passionate about it and very willing 

to collaborate with you both companies

156

00:17:02,720 --> 00:17:09,360

because he understood at that time and we 

understand now because we continue using it that

157

00:17:09,360 --> 00:17:18,960

it's very important quality and the consistency 

of the cigars in order for the consumer to get it

158

00:17:19,600 --> 00:17:28,720

in intact in an in an amazing way. Yeah. So I 

think for us has been an amazing collaboration and

159

00:17:29,600 --> 00:17:37,840

we have evolution I don't know evolution 

on not even in the boxes but in packs also

160

00:17:39,040 --> 00:17:45,840

and in different ways to make the cigars get 

to the consumer in a in an in a quality and

161

00:17:45,840 --> 00:17:51,600

consistency way. Yeah. Yeah. Absolutely. That's 

awesome. Yeah. And if if I'm if my numbers are

162

00:17:51,600 --> 00:17:56,880

correct, I believe Quesada has been packaging 

with Boveda for over 10 years now, right? It's

163

00:17:56,880 --> 00:18:06,880

been over a decade. I'm saying it goes way back. 

Way back. It really does. It really does. Yep.

164

00:18:06,880 --> 00:18:15,360

In our case is is a little bit additional to that. 

I always respected your product and your business

165

00:18:15,360 --> 00:18:23,360

because you guys come to solve a concrete problem 

that we have as manufacturers. The reality is that

166

00:18:23,360 --> 00:18:28,400

once we ship our cigars from our factories, 

you know, they're frozen, they're ready,

167

00:18:28,400 --> 00:18:35,040

they are shipped into a distributor or an importer 

in, you know, 80 countries around the world. They

168

00:18:35,040 --> 00:18:44,160

go through shipping either by air or by sea and 

they go to a a warehouse that is no longer ours.

169

00:18:44,160 --> 00:18:48,640

And from that warehouse, we trust that it's doing 

the best to maintain the quality of the product.

170

00:18:48,640 --> 00:18:54,640

But then from that warehouse to the retailer also 

you have shipping and then the retail you trust

171

00:18:54,640 --> 00:19:00,640

that they have the best conditions to showcase 

the product. And then you have the last leg which

172

00:19:00,640 --> 00:19:06,560

is from the retailer to the shop from the shop to 

the consumer. We lost control of our product from

173

00:19:06,560 --> 00:19:11,360

the moment we ship that. Right. So, correct. Yeah. 

But at the end of the day, if someone complains,

174

00:19:11,360 --> 00:19:16,480

oh, this cigar is too dry or too moist, whose 

responsibility is it? They don't care about the

175

00:19:16,480 --> 00:19:22,480

importer, right? They don't care about UPS or the 

shipping. It's our problem. It's our issue, right?

176

00:19:22,480 --> 00:19:31,040

So you guys came to fixability that is legitimate 

to our to our industry on how to at least mitigate

177

00:19:31,040 --> 00:19:36,640

the risk of over or under humidification 

of our products which is so essential and

178

00:19:36,640 --> 00:19:42,800

historically we've never had it. So you come you 

guys come to solve a functional problem. I think

179

00:19:42,800 --> 00:19:47,920

it's that's the beauty of your business and I I 

admire and respect for you for that because you

180

00:19:47,920 --> 00:19:55,920

come to compliment us in a way, plus giving us the 

opportunity to say to the consumer we are doing we

181

00:19:55,920 --> 00:20:00,880

have a commitment to the quality of this product 

because we have this seal on it. We are investing

182

00:20:00,880 --> 00:20:06,960

to make sure that whatever happens in the way 

to your hands this product is kept in the best

183

00:20:06,960 --> 00:20:12,080

possible conditions using this instrument 

that we call the Boveda pack. Right. Yeah,

184

00:20:12,080 --> 00:20:19,280

so it gives us trust, it gives us legitimate 

legitimacy for the consumer and for the trade,

185

00:20:19,280 --> 00:20:26,960

too. So I think even if we don't have any issues 

let's say even if all of our partners do their

186

00:20:26,960 --> 00:20:33,200

work well and control for humidity at least 

we have that final step of giving credit to

187

00:20:33,200 --> 00:20:37,120

the effort that we're giving to ensure to 

our consumers that the product that they

188

00:20:37,120 --> 00:20:43,920

receive is at the highest standard possible. Well, 

speaking to that, Nate and I are both smoking our

189

00:20:43,920 --> 00:20:49,440

cigars and it is an absolutely perfect burn on 

these. We took them right out of the boxes. So,

190

00:20:49,440 --> 00:20:54,800

smoking beautifully. They are smoking beautifully. 

So, bravo, Boveda, you did it. Yeah. And I think

191

00:20:54,800 --> 00:21:01,120

it's really, it it speaks to the collaborative 

element of your relationship between your

192

00:21:01,120 --> 00:21:07,680

two families in the way that both. Yeah. Both 

companies include Boveda and we're able to help

193

00:21:07,680 --> 00:21:14,160

you in that collaboration by providing a product 

that protects your cigars to the end consumer.

194

00:21:14,160 --> 00:21:19,520

And one of the things that I've enjoyed over the 

last oh it's been the last three or four weeks,

195

00:21:20,080 --> 00:21:26,640

my good friend Jerry, who you have now on 

board on your sales team has been spreading

196

00:21:26,640 --> 00:21:31,600

my information to all of your reps and to your 

national sales director. And so I have been

197

00:21:32,480 --> 00:21:38,720

as quickly as possible making sure that all of 

the cigars that your sales team have with them

198

00:21:38,720 --> 00:21:43,840

and on their person and in their vehicles is now 

properly protected by Boveda. So we got everybody

199

00:21:43,840 --> 00:21:49,520

covered. So it's it's been fun. Cuz, Jerry's one 

of my favorite people and now I get to see him

200

00:21:49,520 --> 00:21:54,560

at the trade shows along with you guys. So it's 

been really fun to see that that grow. Let me,

201

00:21:54,560 --> 00:22:03,840

let me tell you an anecdote, a personal anecdote 

with you guys. One of the first things that I did

202

00:22:03,840 --> 00:22:10,160

when I was a young kid, actually quite small, 

for my father, I was responsible of taking care

203

00:22:10,160 --> 00:22:18,880

of his humidors at home. And the main function 

was to refill the humidification in his humidors,

204

00:22:18,880 --> 00:22:23,520

right? You remember the the bricks that we used 

to have with a sponge that you needed to fill with

205

00:22:23,520 --> 00:22:32,640

the distilled water? That was my That was my role. 

That was my role. And, I remember struggling with

206

00:22:32,640 --> 00:22:38,640

that and eventually coming into the business and 

having a bunch of this bricks laying around and,

207

00:22:38,640 --> 00:22:43,360

you know, filling them in with the distilled 

water. It was a pain to do this. Yeah. And when

208

00:22:43,360 --> 00:22:49,680

you guys came, I know it was called differently 

before it was called Boveda. It was like, wow,

209

00:22:49,680 --> 00:22:55,360

this is innovation. This solves a problem for 

the consumer. And that's where I started. I, we,

210

00:22:55,360 --> 00:23:02,720

I started using you guys before using it in our 

products at a personal level and giving it away

211

00:23:02,720 --> 00:23:08,240

to my friends and family who smoke. Hey, how 

do I take care of the humidity? You know, hey,

212

00:23:08,240 --> 00:23:12,560

you put a sponge in there. No, no longer that. You 

just get one of these packs, and I would hand them

213

00:23:12,560 --> 00:23:18,080

over the Boveda packs, and that that would be 

it, man. So, it's it's a functional thing and I

214

00:23:18,080 --> 00:23:25,600

admire you guys again for that. And then you came 

to solve a very concrete problem for our business,

215

00:23:25,600 --> 00:23:31,200

which was that we were expanding in duty-free 

shops around the world travel retail but most

216

00:23:31,200 --> 00:23:38,160

of these shops don't necessarily have humidified 

displays. Right. So we were forced, in a way,

217

00:23:38,160 --> 00:23:44,720

to add our first step was add Boveda packs to 

every single box to be sold at duty-free travel

218

00:23:44,720 --> 00:23:52,720

retail spaces and from there on we just added them 

to the Obras Maestras. You know we had one or two

219

00:23:52,720 --> 00:23:57,600

complaints of oh the cigars are too dry in this 

shop in somewhere in Asia Pacific. So we said,

220

00:23:57,600 --> 00:24:02,160

okay, let's solve that problem using Boveda 

packs. Yeah. So there you go. And would you

221

00:24:02,160 --> 00:24:06,080

say Juan that's where it started for you? Like 

is that where is that where packaging with Boveda

222

00:24:06,080 --> 00:24:13,040

started? It we started exclusively for the spaces 

where we decided where we knew that we could not

223

00:24:13,040 --> 00:24:18,960

control the humidity. It wasn't a traditional 

tobacconist or specialty shop. It was those places

224

00:24:18,960 --> 00:24:24,880

where we knew that the product could be affected 

by humidity changes. We actually, our pilot was

225

00:24:24,880 --> 00:24:31,040

down here in Nicaragua at our duty-free shop and 

from there on we expanded to almost every single

226

00:24:31,040 --> 00:24:36,240

duty-free item and duty-free shop that we had. 

That's fantastic. That's awesome. And would and

227

00:24:36,240 --> 00:24:42,000

would you say that since that time any any issues 

with dryness of cigars that all of that dissipated

228

00:24:42,000 --> 00:24:46,800

and essentially vanish? Vanish. Absolutely. 

Yes. That is awesome, man. Fantastic. That's

229

00:24:46,800 --> 00:24:51,600

really cool to hear. Nate and I always like to 

ask everybody that we have on as a guest to tell

230

00:24:51,600 --> 00:24:56,400

us some funny stories. They could be trade show 

stories. They could be at the factory. It could

231

00:24:56,400 --> 00:25:02,720

be anywhere. It could be at a shop. Tell us like 

a story that you tend to tell people as being like

232

00:25:02,720 --> 00:25:07,920

one of your more comical or funny stories that 

you like to bring up to people that's happened,

233

00:25:07,920 --> 00:25:12,480

you know, whatever happened 20 years ago, last 

year at, you know, a TPE or PCA or something.

234

00:25:12,480 --> 00:25:17,280

But we always want to hear funny stories, cuz we 

want people to be able to share with us. Well,

235

00:25:17,280 --> 00:25:22,000

I have one. I don't know how funny it is to be 

honest, but it's it's it's it's clever and it's

236

00:25:22,000 --> 00:25:28,000

interesting and it talks a little bit about 

our trade and our craft. So, when I started,

237

00:25:28,000 --> 00:25:33,280

one of the first things that I started doing for 

my family, for my for the company was looking

238

00:25:33,280 --> 00:25:40,800

over our processes, production operations-wise. 

And one of the things that I noticed was that

239

00:25:40,800 --> 00:25:49,520

we always had quality issues on certain days of 

the week. Productivity and quality issues. So,

240

00:25:49,520 --> 00:25:53,280

I went, you know, double click on that and 

like, so what's happening? I'm an economist,

241

00:25:53,280 --> 00:25:59,280

so I I look at numbers a lot. Yeah. And, obviously 

numbers don't tell you anything without a life

242

00:25:59,280 --> 00:26:06,480

behind those numbers, right? So, we would I would 

see that Mondays and Fridays quality would issues

243

00:26:06,480 --> 00:26:12,240

would spike. And I went back to Leonel who was 

our factory manager at that time and it's like

244

00:26:12,240 --> 00:26:18,400

yeah well you won't believe this but you know 

Mondays people are just hung over and Fridays

245

00:26:18,400 --> 00:26:24,640

people are just waiting to go. To get it over. 

Yeah, this is a handcraft product, so what do you

246

00:26:24,640 --> 00:26:29,840

expect people just want to go home on Fridays and 

have their drinks or whatever go party and that's

247

00:26:29,840 --> 00:26:37,600

reflected on the quality of our cigar. Oh my God. 

I was like, Wow, too much Flor de Caña , huh? So

248

00:26:37,600 --> 00:26:43,200

it's it's it's sort of funny. Not not too funny, 

but it tells you a lot about the relevance of the

249

00:26:43,200 --> 00:26:51,360

human aspect to this. Absolutely. Of course. The 

humanity of each person happens here. So I have a

250

00:26:51,360 --> 00:26:58,080

I have a funny one that's happened. We hired back 

in 2010. I don't know if you remember or you know

251

00:26:58,080 --> 00:27:04,960

him, José Blanco. We hired him as our master 

blender for a while for a couple of years and

252

00:27:04,960 --> 00:27:12,400

he came down with a lot of ideas and he would do 

all of these crazy testing tasting panels with our

253

00:27:12,400 --> 00:27:20,320

team and he would makes us smoke like 20 cigars in 

one sitting, right? And we would go dizzy and try

254

00:27:20,320 --> 00:27:25,520

to experiment with different blends so on. And 

he did a lot of teaching for us down here with

255

00:27:25,520 --> 00:27:32,880

a different perspective that he came and we were 

in one of those panels smoking for a new release

256

00:27:32,880 --> 00:27:39,840

that we were going to do and it's like ah he's 

always complaining he was always complaining oh my

257

00:27:39,840 --> 00:27:48,320

first third it's always too spicy first third is 

always too spicy first third of the another cigar

258

00:27:48,320 --> 00:27:53,680

too spicy and the youngest guy of the group just 

comes up and you know looks at him and he says,

259

00:27:53,680 --> 00:27:58,880

"Okay, so let's just cut 1/3 of the cigar 

and that will solve the problem and we'll

260

00:27:58,880 --> 00:28:04,320

chop 1/3 of every single cigar and we'll solve the 

problem." It's like, "Oh, makes sense." You know,

261

00:28:04,320 --> 00:28:09,920

and everybody's like, "Wow, it's so obvious, 

you know, if it's the first third, let's fix

262

00:28:09,920 --> 00:28:14,640

that." Yeah. Did he ever say why he thought the 

first third was spicy? Like, what was it on his

263

00:28:14,640 --> 00:28:19,680

palate that made it feel like it was spicy? I I 

think it had to do more with his experience coming

264

00:28:19,680 --> 00:28:25,360

from the DR that, you know, Nicaraguan cigars tend 

to always start a little bit bolder, spicier. So,

265

00:28:25,360 --> 00:28:33,200

it was more of his palate getting used to the 

the the Nicaraguan profile, but it it actually

266

00:28:33,200 --> 00:28:38,240

solved the issue, you know. Yeah, totally. That's 

great. Oh my God, I love that. So, Raquel, okay,

267

00:28:38,240 --> 00:28:43,600

we're talk we're talking funny, funny stories, 

funny anecdotes that could have happened in the

268

00:28:43,600 --> 00:28:47,360

factory. They could have happened when you were 

like hanging out with friends at a lounge. We

269

00:28:47,360 --> 00:28:53,040

just want, we always want to hear funny stories 

that like stick out to you. Yeah. Oh. Well,

270

00:28:53,040 --> 00:29:04,880

funny stories. From the top of my head, I only 

have stories with my father that are not funny.

271

00:29:04,880 --> 00:29:09,120

That. That was funny. Yeah.

272

00:29:09,120 --> 00:29:16,560

Oh my God. He was very tough, very tough with us, 

you know, especially the girls as he calls us.

273

00:29:16,560 --> 00:29:26,160

So I don't know. I really have my my story since 

forever with my father, which is not funny at all,

274

00:29:26,880 --> 00:29:32,240

was that he was he was the only one that he 

could do the blends, right? So he would write in

275

00:29:32,240 --> 00:29:39,280

a little piece of paper that that time we were it 

was like the 2000s. So we were in another factory,

276

00:29:39,280 --> 00:29:46,320

not the one that we are now. We were at factory 

that we were there for 38 years after we moved to

277

00:29:46,320 --> 00:29:53,520

this one that we've been here for 14 years or 

15 years. So, we were, so he was the one that

278

00:29:53,520 --> 00:30:02,720

did all the blends and there was like, like, 

I don't know how you call like, altoparlante,

279

00:30:02,720 --> 00:30:06,240

altavoz del fono, and the whole factory. So, he 

would call like a speaker phone. So, he would call

280

00:30:06,240 --> 00:30:10,560

everyone on that speaker phone and that was like 

really loud and you thought he was like really mad

281

00:30:10,560 --> 00:30:17,520

and the world was ending. So, so one day he he's 

he gives me this blend and it's a little piece

282

00:30:17,520 --> 00:30:23,120

of paper with his handwriting and I go to the 

floor and I changed the I tweaked it a little

283

00:30:23,120 --> 00:30:27,760

bit. I didn't change the whole I just tweaked 

it a little bit. So I come back and I put it on

284

00:30:27,760 --> 00:30:33,600

his desk and I leave. So like 10 minutes later 

or 15 minutes later he's like, Raquel Quesada,

285

00:30:33,600 --> 00:30:40,000

231, which was the extension of his office. And 

I'm like, oh my God, I'm dead. I'm not going to

286

00:30:40,000 --> 00:30:47,840

survive. Not one more hour. This is the end of 

my days in the cigar industry. So he's like,

287

00:30:47,840 --> 00:30:51,200

"What did you do to my blend?" And I'm like, 

"Well, I tweaked it a little bit." He's like,

288

00:30:51,200 --> 00:30:57,040

"Well, this is the best one. So we're going to 

take your blend." So it was the at that time it

289

00:30:57,040 --> 00:31:03,520

was a Cubana Limitado Fonseca. So the boxes came 

out saying made by Raquel and Manuel Quesada. Oh,

290

00:31:03,520 --> 00:31:12,640

that's awesome. That's great. So, at the end, 

I almost died that day or didn't survive. Well,

291

00:31:12,640 --> 00:31:17,920

because we all know we all know when your 

parent like shouts at you or you think they're

292

00:31:17,920 --> 00:31:22,640

shouting at you and they're angry, you just think 

they're angry. Oh, no. I don't know if you know,

293

00:31:22,640 --> 00:31:30,320

but my dad went to Vietnam. So, in my house, it 

was like if we were at at the at the center of

294

00:31:30,320 --> 00:31:37,360

the situation. So like the lights had to go out 

at one time, the doors had to be kept closed,

295

00:31:37,360 --> 00:31:44,320

you know, there was like a whole itinerary of 

things that we had to keep on going. So it was

296

00:31:44,320 --> 00:31:51,280

really tough. He says he doesn't remember any 

of this. Of course not. Yeah, of course not.

297

00:31:51,280 --> 00:31:57,920

Of course you remember. They conveniently never 

remember. Yes, exactly. I'm Raquel. I'm a little,

298

00:31:57,920 --> 00:32:03,680

I'm a little worried on the things that I'm going 

to conveniently not remember with all five of my

299

00:32:03,680 --> 00:32:09,920

girls. I'm a a little nervous. Oh my God, you 

have five girls. I I'm really sorry for you. He

300

00:32:09,920 --> 00:32:16,160

had two girls and he thought he was in trouble. 

Yeah. No, we have and a set of twins. So yeah. Oh

301

00:32:16,160 --> 00:32:25,440

my God. Yeah. Juan has two, so he knows. I only 

have boys. I have a boy. So I have a boy. Well,

302

00:32:25,440 --> 00:32:30,080

it's very interesting when you like work can often 

be even with a lot of people around can be very

303

00:32:30,080 --> 00:32:37,920

quiet, but when I'd go home for dinner, it would 

be literally six people. It's like conversation

304

00:32:37,920 --> 00:32:44,160

turns into combat. Just trying to get a point 

across or something, you know, just iterated.

305

00:32:44,160 --> 00:32:49,600

And so I'd just half the time just sit there and 

eat my dinner and just listen. And it was very

306

00:32:49,600 --> 00:32:55,840

interesting when my girls were small. I mean, 

it was it was fun and it was a little crazy

307

00:32:55,840 --> 00:33:02,320

all at the same time. And I remember when my girls 

were, you know, in their kind of early teen years,

308

00:33:02,320 --> 00:33:07,280

I remember like the Jonas Brothers and Hannah 

Montana were very popular. And so they would ask

309

00:33:07,280 --> 00:33:14,400

us to put that music on while we had dinner and it 

was absolute chaos. And so my wife and I would go,

310

00:33:14,400 --> 00:33:21,600

absolutely not dancing around. They were insane. 

And so we would then put on Frank Sinatra,

311

00:33:21,600 --> 00:33:26,480

Dean Martin, you know, the Rat Pack, and 

everybody would mellow out. And so we had to

312

00:33:26,480 --> 00:33:31,840

put a moratorium on any of their current music cuz 

they would turn into complete psychopaths. Yeah.

313

00:33:31,840 --> 00:33:35,520

You've got to put something on that they don't 

really enjoy. They'll be quiet. Let Let me Let me

314

00:33:35,520 --> 00:33:42,560

tell you that at least you're not on the Bad Bunny 

era, man. In the Bad Bunny era. Taylor Swift. Oh,

315

00:33:42,560 --> 00:33:48,080

we got Taylor Swift. We did get that one. Yeah, 

Taylor. We still have Taylor. Well, I have get

316

00:33:48,080 --> 00:33:55,440

Bad Bunny with boys. Raquel, one of my twins, is 

on the autism spectrum and she is a real character

317

00:33:55,440 --> 00:34:01,040

and can be quite spicy. But when she takes a 

shower, she likes to turn music on her phone

318

00:34:01,040 --> 00:34:06,880

and play it in the bathroom. And we went through 

probably a 2-year stretch where it was non-stop

319

00:34:06,880 --> 00:34:13,520

Taylor Swift. And she's singing at the top of her 

lungs in the shower to Taylor Swift. Yeah. So,

320

00:34:13,520 --> 00:34:18,400

it's it's been Juan can relate. Yeah, Juan can 

relate. Yeah, you're there. Every day in my house,

321

00:34:18,400 --> 00:34:22,960

man. Every day. I mean, and now we have the, you 

know, the Taylor and Travis wedding that's coming

322

00:34:22,960 --> 00:34:28,880

up. That's going to be just all the rage in our 

conversations. Oh, yes. Yes. Yes. Yep. Okay. So,

323

00:34:28,880 --> 00:34:34,800

we could go for hours. Yeah. Right. All right. So, 

on the topic of family, right, a multigenerational

324

00:34:35,440 --> 00:34:42,240

brands, right? What what would you two say were 

like like non-negotiables? What were things that

325

00:34:42,240 --> 00:34:49,920

were essentially you know taught to you two about 

the business that you two still kind of carry

326

00:34:49,920 --> 00:34:56,800

through the business that you now run and what 

are things that ultimately like what's your brand

327

00:34:56,800 --> 00:35:01,920

evolution going to look like for this generation 

into the next generation and do you hope that you

328

00:35:01,920 --> 00:35:10,320

know your children you know, nieces, nephews or 

whomever take over after you've retired? Yeah.

329

00:35:10,320 --> 00:35:16,960

Well, well, for me, my father was always about 

quality and consistency. That was something that

330

00:35:16,960 --> 00:35:24,320

was not negotiable. If we're going to put our 

brand, our last name in our brand, we really have

331

00:35:24,320 --> 00:35:31,680

to make sure that the quality and consistency is 

on the right. If there's a cigar that is not meant

332

00:35:31,680 --> 00:35:38,800

to be taken out of the factory for many reasons, 

then it's not negotiable. We don't we don't do

333

00:35:38,800 --> 00:35:46,240

that. We take care as I said for the quality and 

consistency that we work that he he worked for

334

00:35:46,240 --> 00:35:53,440

for so long and that he was truly committed to and 

that was something that he always passed on to us.

335

00:35:53,440 --> 00:36:00,000

Our cigars are weighted on the tables of the cigar 

makers, are gone through the draw master. They're

336

00:36:00,000 --> 00:36:06,160

weighted when the production is being entered into 

the computer. I mean there's so many different

337

00:36:07,360 --> 00:36:16,000

quality and consistency levels that we implemented 

because he was the one that always taught us that.

338

00:36:16,000 --> 00:36:22,640

So that is something that and as he has retired as 

we all know he lives in Spain now because of his

339

00:36:22,640 --> 00:36:30,800

health issues. He still is on a day-to-day basis 

with us. He's our mentor. We're always gonna be

340

00:36:30,800 --> 00:36:37,360

grateful for that and to have him still here is 

also that we're grateful for because we almost

341

00:36:37,360 --> 00:36:42,960

missed him two years ago and he's still with us 

today. Juan was we had a meeting and he was there

342

00:36:42,960 --> 00:36:51,040

with Juan's father also all participating in the 

meeting. So that's that's something that for us

343

00:36:51,040 --> 00:36:57,600

it's like we're really, really grateful for that 

to have them both either I mean Juan's father and

344

00:36:57,600 --> 00:37:04,960

mine, too participating in the day-to-day 

things that we are doing as for me as the

345

00:37:04,960 --> 00:37:14,720

fifth generation and Juan as Mr. Martinez's son 

is something that it's it's amazing for me. I

346

00:37:14,720 --> 00:37:22,160

have a sixth generation that is very interested 

in being a part of this. Yeah. He's 18 years

347

00:37:22,160 --> 00:37:30,240

old. He's a very important amateur golfer here in 

Dominican Republic. Oh, cool. That's awesome. Yes,

348

00:37:30,240 --> 00:37:37,760

I know. He's like on the world amateur ranking. 

He's on the 400s out of 6,000 people. Wow. Wow.

349

00:37:37,760 --> 00:37:42,640

That's incredible. That's incredible. Congrats to 

him. Congratulations. Yes. That's something that

350

00:37:42,640 --> 00:37:50,000

I've worked also very hard for. Yeah, of course. 

Yes. But he's very interested and he started

351

00:37:50,000 --> 00:37:56,960

smoking cigars once he turned 18. He he's going to 

be coming to the PCA maybe this year or maybe next

352

00:37:56,960 --> 00:38:03,040

year has participated in Pro Cigar. Oh, we'd love 

to meet him. And let me tell you something, he's

353

00:38:03,040 --> 00:38:08,720

he's always on the tours with golf with a backpack 

full of Quesada cigars. Is he really? God, that's

354

00:38:08,720 --> 00:38:15,280

awesome. Yeah. Good for him. Yes. You couldn't 

ask for a better ambassador, right? Yeah. He he

355

00:38:15,280 --> 00:38:20,480

can become the next Miguel Ángel Jiménez. Yes. Oh, 

yes. Yes. Smoking on the course. Smoking on the

356

00:38:20,480 --> 00:38:24,800

course. Yeah. He's always smoking on the course. 

I love it. So are we. Nate and I golf regularly.

357

00:38:24,800 --> 00:38:30,400

We're always smoking on the course. Yes. I mean 

that's the best ambassador that we could have cuz

358

00:38:30,400 --> 00:38:40,960

Rodrigo is traveling from Europe, to the islands, 

to the United States. He has, as 18 years old,

359

00:38:40,960 --> 00:38:47,200

he has traveled to a lot of countries and he has 

good been with the Quesada brand. Spreading the

360

00:38:47,200 --> 00:38:54,720

word. It is one of my goals, Raquel, to at least 

have one of my five girls enjoy cigars with me.

361

00:38:54,720 --> 00:39:00,400

And I I have high hopes for one hopes high 

hopes for one of my twins. She, for years,

362

00:39:00,400 --> 00:39:06,400

when I would smoke on walks we would take or if 

we'd go to like a you know an antique car show or

363

00:39:06,400 --> 00:39:12,160

things like that, I'd always have a cigar and she 

would walk behind me and then try to guess like if

364

00:39:12,160 --> 00:39:18,160

it's a cigar that I'd had already or like what she 

was smelling or if it smelled good or and she told

365

00:39:18,160 --> 00:39:22,800

me probably about 6 months ago, we were sitting 

around a fire in our driveway and she said, "Dad,

366

00:39:22,800 --> 00:39:27,120

I for sure want to try a cigar with you." And I'm 

like, "You just you tell me when." You made my

367

00:39:27,120 --> 00:39:32,400

day. You made my day. All I need is one because 

like I love sitting outside and my wife doesn't

368

00:39:32,400 --> 00:39:37,760

smoke but she'll sit with me and the smoke doesn't 

bother her. So I at least have company but to have

369

00:39:37,760 --> 00:39:42,000

someone in my family I could enjoy cigars with 

because. Well, let me tell you something. Out of

370

00:39:42,000 --> 00:39:48,080

five, I think you have a high percentage. I hope 

so. I hope so. And we have time. And it's it's one

371

00:39:48,080 --> 00:39:54,560

of my favorite things about the cigar industry 

is how how many brands and how many companies

372

00:39:54,560 --> 00:40:01,440

have family lineage in the in the industry. It's 

a really special thing and I was fortunate my kids

373

00:40:01,440 --> 00:40:05,600

got to work with me for a business that I ran for 

a lot of years and it's it was my favorite thing

374

00:40:05,600 --> 00:40:11,200

being able to have family there with me. Yeah, 

it's it's a beautiful thing. So, Juan, how about

375

00:40:11,200 --> 00:40:19,040

for you? Well, my kids are still young, so we'll 

see that how that goes in terms of cigar smoking.

376

00:40:19,040 --> 00:40:29,600

Yeah. You know my father is obviously 78 years 

old, very healthy and very smart and wise. We

377

00:40:29,600 --> 00:40:37,360

always get a lot of inputs from him. But not only 

from him but from everybody at the factory who has

378

00:40:37,360 --> 00:40:47,280

come before us. There are a few key messages that 

stuck on everything that we do. First is that we

379

00:40:47,280 --> 00:40:54,240

we say what we do and we do what we say. We need 

to be consistent on our word as you know persons,

380

00:40:54,240 --> 00:41:02,080

individuals but also as business people. So we 

try to be congruent in everything that we do,

381

00:41:02,080 --> 00:41:07,760

our promises to our customers to our partners but 

most importantly to the people who dedicate their

382

00:41:07,760 --> 00:41:13,600

life to supporting and making this this brand and 

this product possible. Yeah. And the second of one

383

00:41:13,600 --> 00:41:22,000

which was for me a life-changing perspective came 

in when I began working at the factory and Leonel,

384

00:41:22,000 --> 00:41:27,120

back then who was our factory manager, and had 

more than 40 years of experience doing this thing

385

00:41:27,120 --> 00:41:32,880

he came up to me and said you know it's very 

easy to get confused in this in this business

386

00:41:33,600 --> 00:41:40,720

but you need to understand something is that 

our mission here at the factory is to make sure

387

00:41:40,720 --> 00:41:49,440

that when people retire, dedicate their life 

here, their life is substantially better than

388

00:41:49,440 --> 00:41:56,480

when they first started. Wow. I love that. So, 

our issue is revolves around the well-being of

389

00:41:56,480 --> 00:42:02,640

so many people. Obviously, we are on the market 

and consumer-facing stage. So you know quality,

390

00:42:02,640 --> 00:42:10,320

consistency they are a priority and delivering 

a a product that satisfy everybody's wants and

391

00:42:10,320 --> 00:42:17,120

needs is a priority but also on the back side on 

the factory level where so many people depend on

392

00:42:17,120 --> 00:42:23,440

what we do on our successes and our failures 

that's also very important. So having the

393

00:42:23,440 --> 00:42:33,440

humanity of what we do present always was part of 

our let's say our stamp of approval of a stamp of

394

00:42:33,440 --> 00:42:39,760

beginning. Everything that we do we measure 

it with respect to the impact that that has

395

00:42:39,760 --> 00:42:45,520

on the people on people's lives on people well of 

people's well-being on their family you know so

396

00:42:45,520 --> 00:42:49,920

that's that's sort of some of the non-negotiables 

that we have down here. Yeah I love that. I have

397

00:42:49,920 --> 00:42:54,880

something to say before we go to this other 

point. Yeah. Something that my father always

398

00:42:55,440 --> 00:43:00,960

encouraged us was that there always has to be 

a Quesada because you are the one representing

399

00:43:00,960 --> 00:43:10,400

the brand and everything. But with Juan, I have 

learned that getting to have a good team, good

400

00:43:10,400 --> 00:43:20,640

people beside you and getting them involved and 

getting them to be involved in the brand and the

401

00:43:20,640 --> 00:43:27,200

family and all the legacy is something that I have 

learned throughout the years because of Juan has

402

00:43:27,200 --> 00:43:31,440

taught me that and not because my father said you 

always have to be there. I mean, you don't always

403

00:43:31,440 --> 00:43:36,480

have to be there. If you have a good team beside 

you that also has the same values that you have

404

00:43:36,480 --> 00:43:42,480

and that you can share with them that feeling, 

then they could also represent you the same as I

405

00:43:42,480 --> 00:43:48,160

could do it for myself. Yeah. Cuz at that point, 

it's a very it's, you know, like corporations,

406

00:43:48,160 --> 00:43:52,080

right? Large corporations will talk about like, 

oh yeah, when you work here, you're family. But in

407

00:43:52,080 --> 00:43:58,720

your in the instance of of your two brands, your 

two companies, it seems as though the familial

408

00:43:58,720 --> 00:44:05,520

feeling really like it hits close to home for the 

both of you because Juan, I I noticed you talk a

409

00:44:05,520 --> 00:44:11,120

lot about like the the human element of your brand 

and the people who work for your brand. Raquel,

410

00:44:11,120 --> 00:44:17,040

you were talking about it as well. Juan, would 

you say that like a lot of that is grounded in

411

00:44:17,040 --> 00:44:23,600

the fact that the brand basically survived through 

a revolution, through nationalization, through an

412

00:44:23,600 --> 00:44:28,240

embargo, through a civil war, and it, you know, 

essentially the factory got burnt down, didn't it,

413

00:44:28,240 --> 00:44:33,760

at one point, like many years ago, and then it had 

to be rebuilt by by the employees. And, you know,

414

00:44:33,760 --> 00:44:37,920

essentially in the grand scheme of things, when 

you really think about it, it's not you're nothing

415

00:44:37,920 --> 00:44:43,040

without those employees and probably previous 

generations of, you know, that probably worked at

416

00:44:43,040 --> 00:44:48,880

Joya de Nicaragua, right? Yeah. Yeah. Well, it's 

it's it all goes back to what Raquel was saying.

417

00:44:48,880 --> 00:44:55,440

You are as good as the people you surround 

yourself with. Yeah. Right. You have great

418

00:44:55,440 --> 00:45:00,480

people around you, people who are committed, who 

people who are passionate, people who can share,

419

00:45:00,480 --> 00:45:06,800

be empathic. Then you will be better not only 

as an individual as a professional but also as

420

00:45:06,800 --> 00:45:15,280

a team and as a company eventually. So we are a 

reflection of the people who use this emblem in

421

00:45:15,280 --> 00:45:22,400

their shirt and that wear our brand and yes our 

we are very distinct from Nicaraguan companies

422

00:45:22,400 --> 00:45:28,240

in in the sense that our brand does not carry 

our family name. Yes, we are messengers. Yes,

423

00:45:28,240 --> 00:45:34,000

you will see my father in pictures and and 

and and my involvement. But the brand existed

424

00:45:34,000 --> 00:45:39,600

before us. The brand does not exist because 

of us. It exists now. We are messengers and

425

00:45:39,600 --> 00:45:46,400

the brand will exist even if we are not here you 

know. So for us it we are just a transitory stage

426

00:45:46,400 --> 00:45:53,520

that can last a long time but the brand should 

be more than us as family as individuals. So

427

00:45:53,520 --> 00:45:59,440

that's why we focus a lot on getting good people 

representing the brand and working together to

428

00:45:59,440 --> 00:46:06,880

build something that is more than just a family or 

or or individuals. That's our specific experience.

429

00:46:06,880 --> 00:46:12,640

But obviously everybody has their own trajectory 

to to to walk. Yeah. Yeah. And that's something

430

00:46:12,640 --> 00:46:19,520

that as I said that's something that me and my 

sister that now are the ones leading the company

431

00:46:19,520 --> 00:46:26,240

how to do it differently but successfully. Yeah. 

And I have I have a question like it's not it's

432

00:46:26,240 --> 00:46:34,800

in the same vein I think but shifting gears just 

a tiny bit. So, Puro Sabor and Pro Cigar have now

433

00:46:34,800 --> 00:46:41,840

kind of they're relatively close to each other at 

the early part of the year and you get, you know,

434

00:46:41,840 --> 00:46:46,960

I would imagine a large volume of people that come 

down, see your factories, they're participate in

435

00:46:46,960 --> 00:46:55,840

those events. How does, how does that, spotlight 

affect not only your, you know, you and your

436

00:46:55,840 --> 00:47:00,720

families, but also the people that work for you? 

Is that a positive experience for them? Does it

437

00:47:00,720 --> 00:47:04,960

create sometimes some stress? You know, cuz not 

everybody wants to be in the spotlight and have

438

00:47:04,960 --> 00:47:10,240

to be, you know, in front of a lot of people doing 

what they normally do just, you know, day in and

439

00:47:10,240 --> 00:47:16,720

day out. But how does that experience and how do 

those festivals impact your businesses? For us,

440

00:47:16,720 --> 00:47:21,600

I think everybody's just waiting for that time of 

the year. Is that right? Okay. Yeah. Yeah. For us

441

00:47:21,600 --> 00:47:25,600

and our team, everybody's just like waiting for 

that because like Christmas for us. Yeah. Like

442

00:47:25,600 --> 00:47:30,080

Yeah. Like you're going to Disney World. Oh, 

I love that. That's great because the thing

443

00:47:30,080 --> 00:47:39,200

is like you get to see so many people together. 

This year Pro Cigar had a new modality which is

444

00:47:40,000 --> 00:47:46,640

have an afternoon with retailers only. So we got 

to meet all the retailers that were coming not

445

00:47:46,640 --> 00:47:52,640

only the press or the final consumer but the 

retailers that came to the festival. So that

446

00:47:52,640 --> 00:47:58,400

was something new for us. So my team was really 

excited. We had an amazing afternoon with a lot

447

00:47:58,400 --> 00:48:04,160

of meeting people and getting to know new stores 

and introducing Quesada Cigars to them. So,

448

00:48:04,160 --> 00:48:13,360

also the the nights are endless and they're very 

they're very people like remember them, you know,

449

00:48:13,360 --> 00:48:19,040

so well because they're so they're so great. I 

guess it's a little different because we have

450

00:48:19,040 --> 00:48:24,400

the infrastructure from for Santiago is a little 

different from Estelí. We have new hotels going

451

00:48:24,400 --> 00:48:31,200

on. We have a lot of restaurants, all the chains 

for like Hyatt, Hilton are all I mean all these

452

00:48:31,200 --> 00:48:37,280

chains for hotels are already established 

in Santiago. So, Santiago has grown a lot

453

00:48:37,280 --> 00:48:43,280

throughout the years. Sure. And that makes the 

festival much better in in many ways. Yeah. And

454

00:48:43,280 --> 00:48:49,920

how to handle the logistics of everything. It's 

very smooth. I love that. So the the festivals

455

00:48:49,920 --> 00:48:56,800

the festivals are beautiful because they give us 

at the DR and in Nicaragua also the opportunity to

456

00:48:56,800 --> 00:49:05,280

share with our customers from all over the world. 

A lot of the culture the you know the the intimacy

457

00:49:05,280 --> 00:49:10,880

the personal touch that most of the times we lack 

because we do business you know at throughout

458

00:49:10,880 --> 00:49:17,360

the world. Yep. But they are also a symbiotic 

thing right. This is just not a celebration for

459

00:49:17,360 --> 00:49:23,680

the people who come over and enjoy the parties 

and the dinners and the lunches and the tours,

460

00:49:23,680 --> 00:49:29,440

but it's also for the benefit of the people down 

here. They get the opportunity to engage and to

461

00:49:29,440 --> 00:49:35,840

meet the people who enjoy their products from 

all over the world. And it's a it's a testament

462

00:49:35,840 --> 00:49:43,280

and a show of respect having people coming 

over and celebrating with them you know with

463

00:49:43,280 --> 00:49:46,560

the cigarreros, with the tabaqueros, with the 

teams down here that most of the times they don't

464

00:49:46,560 --> 00:49:52,560

get the opportunity to travel but it's bringing 

them home and they they enjoy it. They see it,

465

00:49:52,560 --> 00:49:58,720

you know, from them for their it's their work, 

their handcraft, the things that they do every

466

00:49:58,720 --> 00:50:05,760

single day to come to have people pay a lot of 

money to travel back and just to meet them and say

467

00:50:05,760 --> 00:50:12,160

thanks and learn from them. It's it's a beautiful 

thing to see and I think that's for us down here

468

00:50:12,800 --> 00:50:19,360

not only the value on on having the company 

showcase their their their beautiful facilities

469

00:50:19,360 --> 00:50:24,560

and all that, but also for the people to get to 

receive that love from abroad. It's priceless. I

470

00:50:24,560 --> 00:50:29,920

love it. And also like for us, we like many of our 

employees or our collaborators have been working

471

00:50:29,920 --> 00:50:37,120

there for 40, 30, 25 years. So also like having 

the opportunity to see that it's it's it, you

472

00:50:37,120 --> 00:50:42,320

know, tells them that this is family. Yeah. Cuz 

they've been working there since my father started

473

00:50:42,320 --> 00:50:48,560

the company in '74 51 years ago. There's there's 

many of them and and it's impressive and then for

474

00:50:48,560 --> 00:50:54,880

them to see that also is also very impressive. 

There has to be like a great deal of pride for

475

00:50:54,880 --> 00:51:01,680

your employees to be able to see people come in 

with mass I can't even imagine smiling ear to ear

476

00:51:01,680 --> 00:51:07,920

you know being captivated by the stories of your 

companies being able to see people rolling cigars,

477

00:51:07,920 --> 00:51:14,000

working with the tobacco and like really immersing 

themselves in it with you know and again it's

478

00:51:14,000 --> 00:51:19,680

funny, Raquel you talked about this it feels like 

they're going to Disneyland right or Disney World

479

00:51:19,680 --> 00:51:23,680

and let me tell you something I always say like 

there's the before and after of going to a cigar

480

00:51:23,680 --> 00:51:30,160

factory. Everybody makes cigars and does the same 

thing, but everybody has their little touch and

481

00:51:30,160 --> 00:51:35,520

magic. Yeah. Yeah. So, so if you go to Juan's 

factory and you go to mine, it's going to be

482

00:51:35,520 --> 00:51:39,760

beautiful and you and it's going to be an amazing 

experience, but you're going to see like the his

483

00:51:39,760 --> 00:51:46,240

touch and then our touch. Yeah. Yeah. That's it's 

really awesome that your staff gets to essentially

484

00:51:46,240 --> 00:51:53,360

share in the joy for the end consumer, right? And 

and and be able to essentially, you know, for that

485

00:51:53,360 --> 00:51:58,560

time period, for that weekend, be the star, right? 

That everyone's looking at and saying, "Oh my God,

486

00:51:58,560 --> 00:52:02,000

like this person's, you know, an all-star, 

an all-pro or, you know what I mean?" Like,

487

00:52:02,000 --> 00:52:07,280

this is the person who is making is is essentially 

enriching my life when I smoke a cigar and enjoy

488

00:52:07,280 --> 00:52:15,360

a cigar, you know? I think that's awesome. And 

making my life happy. Yeah. Yeah. 100%. So when

489

00:52:15,360 --> 00:52:19,760

when people when we start the tours, we always 

ask people, you know, feel free to take pictures,

490

00:52:19,760 --> 00:52:27,440

videos, talk to anybody you want. But there's 

only one requirement that you have to do. It's to

491

00:52:27,440 --> 00:52:34,800

give thanks to the people. You know, a smile or a 

simple gracias in Spanish, it goes a long way for

492

00:52:34,800 --> 00:52:39,920

the people who who are committed to making your 

life a little bit better. So that's sort of our

493

00:52:39,920 --> 00:52:44,640

our key message for people who come over. I love 

that. I love that. Amazing. Yeah, I love that.

494

00:52:44,640 --> 00:52:50,880

Yeah, because you know, of course you take pride 

in things that you create or in things that you

495

00:52:50,880 --> 00:52:57,600

do or make and and there's enjoyment in that, but 

when other people affirm that and appreciate that

496

00:52:57,600 --> 00:53:03,120

and are able to say thank you to that, that's a 

whole another level of appreciation and I think

497

00:53:03,120 --> 00:53:07,760

that's really special. Yeah. Showing thanks, words 

of affirmation, I think go a long way for like

498

00:53:07,760 --> 00:53:13,600

we're human, right? Like I think I think we all 

want I think we all want to have that feeling that

499

00:53:13,600 --> 00:53:19,120

what we do and especially the amount of pride that 

probably goes into their everyday, right? Their

500

00:53:19,120 --> 00:53:24,400

their roles and responsibilities, I think probably 

means the world to them. So to have somebody visit

501

00:53:24,400 --> 00:53:29,520

the factory and tell them how much it they 

appreciate it, I have to hope goes a long way

502

00:53:29,520 --> 00:53:35,680

for them. Yeah. And also encourage them to make 

it better. And also something that we do together

503

00:53:35,680 --> 00:53:42,640

with what Juan said is that if we get a prize or 

if we have a good rating or something, we always

504

00:53:42,640 --> 00:53:48,160

put it like a bulletin board so they know that 

what they're doing is being appreciated. Yeah.

505

00:53:48,160 --> 00:53:55,280

That they were part of that. Yeah. That's so cool. 

All right. So, one thing that we really we always

506

00:53:55,280 --> 00:54:00,400

want to ensure we give you two the opportunity to 

talk about is what does the next six months look

507

00:54:00,400 --> 00:54:03,840

like for you? Like what are you excited about? 

that's coming down the pike, you know, or coming

508

00:54:03,840 --> 00:54:07,360

down the pike, like what what what's going on 

in your worlds that you're like, "Oh my God,

509

00:54:07,360 --> 00:54:11,440

I cannot wait for people to see this." It could 

be a PCA release. It could be whatever you two are

510

00:54:11,440 --> 00:54:18,000

like super excited to tell the world about. Floor 

is yours. What is it? Well, in my in my in our and

511

00:54:18,000 --> 00:54:28,240

me and Patricia and Quesada Cigars, we are getting 

a rebrand for the whole you know, the rebrand for

512

00:54:28,240 --> 00:54:33,600

the whole company. No way. And that's awesome. 

That's awesome. So, when's this happening? That's

513

00:54:33,600 --> 00:54:39,680

got to be exciting and terrifying. Well, let me 

tell you something. It's it's two ways because me,

514

00:54:39,680 --> 00:54:44,720

I'm very sentimentalism and then my sister, it's a 

little bit more bold. So, for me, it was a little

515

00:54:44,720 --> 00:54:51,040

harder. For her, it was a little easier. Sure. 

But at the end, now that I see it and now I'm

516

00:54:51,040 --> 00:54:56,000

really I'm loving it and I'm really I identify 

myself with it. It's just a little bit of,

517

00:54:56,000 --> 00:55:04,000

you know, that sentimentalism of 26 years with 

the same, you know, yeah, logo and with the same

518

00:55:04,000 --> 00:55:13,600

labels and the rings and everything. Now it's 

a totally modern and more unique and you know,

519

00:55:13,600 --> 00:55:19,600

like modernization of the brand, right? Yeah. I 

love it. But let me tell you something. We're very

520

00:55:19,600 --> 00:55:24,800

excited about it. It's going to be launching 

at PCA. Oh, that's awesome. And we also have

521

00:55:24,800 --> 00:55:31,360

two new lines that are coming for PCA also. One 

that is something totally totally outside the box

522

00:55:31,360 --> 00:55:41,360

for Quesada Cigars with a lot of color and with 

a system that we have never have made before. So,

523

00:55:41,360 --> 00:55:51,360

and with the new rebranding and also we're going 

to have my father's 79-year anniversary because

524

00:55:51,360 --> 00:55:57,360

he's going to be 79 next month, but he said I 

don't want 80, cuz I'm I'm like that. I want to

525

00:55:57,360 --> 00:56:02,800

celebrate my 79. I love it. So, we're going to be 

celebrating 79. Oh, yay. That's awesome. And so,

526

00:56:02,800 --> 00:56:08,480

are you doing a celebration at PCA? Uh-huh. We're 

just launching it for PCA. That's awesome. That's

527

00:56:08,480 --> 00:56:14,240

so cool. That's really cool. Congratulations, in 

advance. That is. Yeah, that's really So, you'll

528

00:56:14,240 --> 00:56:20,400

see that you'll you'll see our new rebranding and 

everything that comes along. Sweet. Can't wait. I

529

00:56:20,400 --> 00:56:25,840

can't wait. Juan, what about you, dude? Well, I'm 

actually quite excited about Quesada's rebranding

530

00:56:25,840 --> 00:56:33,760

to be honest. Because, no, to be honest, I I've 

seen how hard Raquel and Patricia have worked

531

00:56:33,760 --> 00:56:42,320

in redefining their own future and their own path. 

And I think that rebranding is always a monumental

532

00:56:42,320 --> 00:56:49,680

moment not only for for the brand but also for 

us as as participants of the brand because it

533

00:56:49,680 --> 00:56:57,760

showcases your intent to move forward to you know 

renew yourself in an industry that tends to be

534

00:56:57,760 --> 00:57:05,200

very slow in change. I think that change is always 

good. not necessarily means it's going to be fully

535

00:57:05,200 --> 00:57:12,480

successful at the beginning, but change is a it's 

it translates to everybody that you have your own

536

00:57:12,480 --> 00:57:18,080

vision to that you want to share with the world. 

And I'm super excited that Raquel and Patricia are

537

00:57:18,080 --> 00:57:24,720

now taking the lead in in in sharing that with the 

world. And I'm I'm super excited to see the the

538

00:57:24,720 --> 00:57:30,720

final result. And I think it's going to be, you 

know, groundbreaking for such a legendary brand

539

00:57:30,720 --> 00:57:35,760

as Quesada to be able to move forward with a 

new stage. Now, that that doesn't mean that

540

00:57:35,760 --> 00:57:42,400

things in the past didn't work. It just means 

that we evolve and that we learn from our past,

541

00:57:42,400 --> 00:57:48,000

from our mistakes, from our successes. And 

a rebranding is a reflection of that. So,

542

00:57:48,000 --> 00:57:54,160

I'm excited about that. And I'm also very excited 

about this work that we're doing together as

543

00:57:54,160 --> 00:58:01,440

partnership. This is the first time that Joya has 

been able to gather control of its identity in

544

00:58:01,440 --> 00:58:08,880

the United States. So we are excited to sit down 

with our retailers, our partners in the US to be

545

00:58:08,880 --> 00:58:14,560

able to share it from our own voice, from our own 

heart, from our own soul and and do it together

546

00:58:14,560 --> 00:58:20,480

with with the with the Quesada family. That for 

me is that's the highlight of the year. We'll have

547

00:58:20,480 --> 00:58:26,080

new products. Yes, we'll have introductions. 

But for me, it goes to the core of being able

548

00:58:26,080 --> 00:58:33,040

to to joint partnership with with Raquel and 

Patricia and Manolo in building something new

549

00:58:33,040 --> 00:58:39,920

together that has hopes for for the long time. 

We're very excited to That's fantastic. Yeah,

550

00:58:39,920 --> 00:58:46,880

you you two are awesome. I you know I got to tell 

you like the conversation with you two it's very

551

00:58:46,880 --> 00:58:51,520

your thoughts on the industry your thoughts on on 

your brands and moving them forward but also like

552

00:58:51,520 --> 00:58:56,640

paying homage to your you know your predecessors 

right like your you know your family the people

553

00:58:56,640 --> 00:59:02,800

that came before you is very profound and really 

touches home for me. So thank you for that like it

554

00:59:02,800 --> 00:59:07,520

really does mean a lot. We really appreciate it. 

Now, now now that you mentioned it, let me share

555

00:59:07,520 --> 00:59:14,720

share our our aspiration together as as partners 

is that we are in this road together to modernize

556

00:59:14,720 --> 00:59:21,360

without losing our soul. We want to be, you know, 

better companies, better teams for our partners,

557

00:59:21,360 --> 00:59:26,880

but we don't want to lose who we are, our identity 

and the essence of our souls, of our families and

558

00:59:26,880 --> 00:59:32,720

of our forefathers. And that's sort of the core 

of what we're doing. Yes. Prevailing the past

559

00:59:32,720 --> 00:59:37,840

and just moving on with the future. Yeah, it's 

a lovely message. The world changes pretty fast

560

00:59:37,840 --> 00:59:46,480

these days and and the more we can adapt while 

still maintaining that core those core values

561

00:59:46,480 --> 00:59:53,680

and and the fact that that's it all stems from 

humans and people that we get to spend our lives

562

00:59:53,680 --> 01:00:00,800

with. I think that's a beautiful thing when we 

can kind of marry those two. So kudos to you guys.

563

01:00:00,800 --> 01:00:09,040

So my a very wise man always tells me that for 

the future it doesn't matter how smart you are.

564

01:00:09,040 --> 01:00:16,000

IQ's don't matter anymore now what it matters 

is AQ your adaptability coefficient right so

565

01:00:16,000 --> 01:00:22,880

how fast and how a agile can you adapt to the new 

world to the new reality how fast you can adapt

566

01:00:22,880 --> 01:00:28,640

as an individual with your family, with your kids 

that will be the future and not only just the the

567

01:00:28,640 --> 01:00:34,800

intellectual coefficient Yeah. Yeah, that's a hell 

of a viewpoint. Yep. Well, look, we we love you

568

01:00:34,800 --> 01:00:38,960

guys. We appreciate everything. Uh thank you so 

much. Yeah. Thank you for spending your time with

569

01:00:38,960 --> 01:00:44,080

us. We know you have busy lives and you have a 

lot going on right now, but yeah, we we genuinely

570

01:00:44,080 --> 01:00:50,080

would not imagine we genuinely feel honored that 

we get to be the, you know, the first conversation

571

01:00:50,080 --> 01:00:56,000

with this new partnership. It's that's very 

special for us. So, thank you for uh gifting us

572

01:00:56,000 --> 01:01:01,920

with that. It really means a lot and we appreciate 

your support. not only of Boveda but of us as

573

01:01:01,920 --> 01:01:07,920

uh individuals and people and uh we can't wait to 

see you both uh at PCA and appreciate it. See you

574

01:01:07,920 --> 01:01:17,200

there, guys. Thank you very much for having 

us. Thank you so much and we'll see you soon.