Squirrel, squirrel, squirrel. In this episode, I'm going to explain what
Speaker:your business can learn from Stanley's Tumblers. Hi, I'm
Speaker:Katie McManus, business strategist and money mindset coach. And welcome to the Weenie
Speaker:cast. If you've ever
Speaker:walked by a construction site, I guarantee you you've seen a certain kind
Speaker:of thermos, and it's metal and it's green
Speaker:and it's made by this company called Stan. And Stanley's been around
Speaker:for forever. My dad was a carpenter, and I'm
Speaker:sure we have them in my parents'house kicking around somewhere.
Speaker:They were often sold in hardware stores and really
Speaker:rough and tumble areas. I'm sure Home Depot has them. They
Speaker:have a very long history of being like the working
Speaker:man's thermos. They keep your coffee hot, they keep your water
Speaker:cold, and I think you can also put poop in it because a liquid
Speaker:is a liquid, right?
Speaker:Stanley has gone through kind of a shift lately
Speaker:because they created a tumblr
Speaker:that went wild with the
Speaker:Pinterest moms who want, like, a big thing of water with a
Speaker:straw. They shifted their ideal client. Essentially, they made a ton
Speaker:of money doing it. Stanley. The company used to make
Speaker:$70,000 a year. And in the last four
Speaker:years, after coming out with what they call the quencher,
Speaker:the thermos that has the straw on the top, kind of like what you see
Speaker:every soccer mom walking around with.
Speaker:They grew their market share to
Speaker:750,000,000 in four years.
Speaker:In 2019, they brought in 73 million.
Speaker:In 2021, they brought in
Speaker:194,000,000. It's
Speaker:insane. And why am I bringing this up? I'm not telling them.
Speaker:I promise I don't get kickbacks. If you want to go buy one, buy
Speaker:one. If you don't, don't worry, I'm not going to pressure you either way. But
Speaker:I bring it up to make a point that your ideal client is going to
Speaker:change. It's a natural progression for companies that are paying
Speaker:attention to how their products are being used and how their
Speaker:services are being sought out. Stanley, the company
Speaker:absolutely could have just stuck with their market share, could have just stuck with the
Speaker:construction guys and their thermoses and said, you know what?
Speaker:That's it. We're not interested in growing into any other markets.
Speaker:And yet they didn't. They
Speaker:noticed when soccer moms. I say soccer moms,
Speaker:lots of people got these, but it's kind of like the stereotypical Stanley
Speaker:carrier now. They lobbed onto these tumblers and made it part of their
Speaker:identity and it paid off. In your business, you're going to
Speaker:have similar choices to make. What I had to do in my business, for
Speaker:instance, I've talked about this many times. When I started my business, I started off
Speaker:as a dating coach for men. Only one guy signed up. The
Speaker:rest of my clients were women. And out of all of those clients, only one
Speaker:of the women actually stuck with the dating topic. Everyone else needed to work on
Speaker:how they were showing up at their job because they had really
Speaker:boundary setting. They weren't great at asserting themselves. So we ended up
Speaker:doing a lot of executive coaching and leadership training,
Speaker:which led me down the road of becoming an
Speaker:executive coach and a leadership development trainer in the
Speaker:background. A lot of my coaching friends were like, wait a minute, how are you
Speaker:getting clients? Because we're really struggling to get clients. And I realized
Speaker:I had completely taken for granted my whole career in sales and marketing
Speaker:and how I had kind of accidentally turned it into the system
Speaker:that worked for me. And when I started showing it to them, it started working
Speaker:for them and they started referring clients to me for this thing that I wasn't
Speaker:even selling. And I realized I liked it so much better.
Speaker:So I evolved my executive coaching and leadership training business
Speaker:into a business building business because I felt like I was
Speaker:teaching alchemy. Now after doing that for a couple of years, something
Speaker:funny, I noticed that most of my clients had
Speaker:ADHD and they were drawn to me. A because I'm
Speaker:pretty open about having ADHD and B because I
Speaker:work in a way that is really friendly to folks. With ADHD, there's
Speaker:no hard and fast. Here's what you need to do and how you need to
Speaker:do it and go, and you have to be my way the highway or get
Speaker:the hell out. My strategist
Speaker:are customizable to your personality, to
Speaker:your work style, to the things that you like to do and spend your time
Speaker:on, with a couple of exceptions, obviously. And that's how
Speaker:the weaning cast was born. That's how I started
Speaker:identifying as a business strategist and money mindset coach
Speaker:for ADHD business owners.
Speaker:There are a few signs that will pop up for you that will tell you
Speaker:that your ideal client or your niche is ready to
Speaker:change or evolve, and we're going to talk about that today. But we're
Speaker:also going to talk about what is going to be required of you to
Speaker:actually see it through to the other side because it's
Speaker:scary to change who you work with. It's scary to get
Speaker:more defined because you feel like, you're scaring people away.
Speaker:And sure, sometimes you are. But like
Speaker:Stanley, our dear friend, with the thermoses and the hot beverages and
Speaker:the cold beverages, you can choose to stick with the status quo, and
Speaker:hopefully it'll just stay the same. Or when opportunities
Speaker:like the soccer moms come a knocking,
Speaker:you can choose to run with them and hopefully
Speaker:have a similar surge in business. And fingers
Speaker:crossed that you jump from something like
Speaker:73 million to 194,000,000 in two
Speaker:years. If you do, please let me know. I would
Speaker:like to invest in your business, but maybe tell me before you surge
Speaker:so I can really get in with a good share price.
Speaker:So here are a few of the signs that your ideal client or your
Speaker:niche is wanting to change naturally.
Speaker:The first one is your niche is narrowing down
Speaker:naturally. Now, this is what happened for me. I started getting
Speaker:a lot of clients who all had ADHD,
Speaker:or they started working with me because they kind of suspected
Speaker:that they did, and then they ended up getting diagnosed with it. During our time
Speaker:together, if there was anyone out there who had a
Speaker:theory that ADHD is contagious, they'd have a very easy
Speaker:time coming up with bad evidence
Speaker:by looking at some of my clientele, because it seems that when
Speaker:people work with me, they get diagnosed with ADHD. It's not a causation
Speaker:thing, it's more of a coincidence thing.
Speaker:I don't cause ADHD in other people is what I'm saying. Okay. Don't come after
Speaker:me now. I absolutely didn't have to go with the ADHD thing. I could
Speaker:have just stayed a business strategist for heart centered service providers, which
Speaker:I still talk a lot about. However, one of the things that
Speaker:I saw is there were so many ADHD business owners who
Speaker:are looking for support and not finding
Speaker:neurodiversity friendly support. Like
Speaker:myself. I had so many coaches in the beginning years
Speaker:of my business that were neurotypical who
Speaker:didn't understand that my brain just worked differently and caused
Speaker:a lot of shame for me, really slowed me down because
Speaker:they made how I was working in my own business wrong because it wasn't
Speaker:their way. And when I started noticing this trend in
Speaker:my business, that a lot of folks that were maybe ADHD
Speaker:or definitely ADHD were coming to me, that there was this fear
Speaker:they had that they were going to be made wrong. And I realized instead of
Speaker:just having it kind of be an aside of, by the way, I have
Speaker:ADHD, and you're safe with me to stick this flag
Speaker:in the ground and say, no, this is an ADHD friendly space.
Speaker:This is a space designed for people whose brains
Speaker:work differently, whose brains have always had to
Speaker:bend like pretzels to fit into the model
Speaker:that has been handed to them. That's created by neurotypicals. We're not standing for
Speaker:that anymore. We're creating. That works for you in your business.
Speaker:Now, this could also happen. Like, for instance, when I said I was dating coach
Speaker:for men and I got pretty much all female clients. That's
Speaker:another instance of, like, your niche is kind of
Speaker:naturally shifting to something else. I've said it before, and I
Speaker:will say it a gazillion times. Again, picking a niche and
Speaker:discovering your ideal client is a dance with the universe.
Speaker:You're never going to find the right dance partner if you just sit on the
Speaker:sidelines. You have to get up and you have to get on the dance floor,
Speaker:and you have to dance with the first person. If they're the right
Speaker:person to dance with, you're going to dance with them all night. Congratulations. There you
Speaker:go. But if they're wrong, you're going to find your next partner,
Speaker:and you're going to find your next partner, and then the next partner is going
Speaker:to find you. It happens on the dance floor, it happens in
Speaker:your business, but it can't happen if you don't get up and
Speaker:start dancing. So that's one sign that your
Speaker:niche or your ideal client is wanting to narrow down
Speaker:further, is you're just naturally attracting a
Speaker:subset within your niche.
Speaker:The next sign is you're getting a lot of clients who are
Speaker:signing up for the thing that you offer and then saying, hey, can
Speaker:you also do this other thing? This
Speaker:is the quintessential Stanley example. They
Speaker:had a solid product that everyone knows
Speaker:and loves. And once you have a Stanley Thermos and you're in the
Speaker:Stanley Thermos family, like, once your friend drives over
Speaker:your Stanley with their pickup truck and squashes it, you're just going to go and
Speaker:replace your Stanley. But when the soccer moms came a knocking,
Speaker:said, hey, can you make more of these tumblers that you made once? We love
Speaker:them. It's a sign that you have a new market
Speaker:available to you. You have a new service offer that
Speaker:has a market that's ready to spend money on it. This is
Speaker:a tricky one because you know how I talk about Candy a lot. I talked
Speaker:about Candy a little bit in episode 66. It's also about how you can avoid
Speaker:going to jail with your testimonials. Great episode. I recommend you go check it out.
Speaker:But Candy Whiteis is basically where you have a bunch of clients who are all
Speaker:asking you to add different random things onto your service
Speaker:offering. Now, we want to be very careful around this,
Speaker:because when you have candy, you get spread way too thin
Speaker:doing way too many different things. And it's
Speaker:incredibly hard to continue to deliver
Speaker:at the level of excellence that you're used to when you're doing
Speaker:so many different things. But if you find
Speaker:that like 70% of your clients are saying, hey, can you also do
Speaker:this one other thing? And it's all the same, that is a
Speaker:beautiful sign from the universe saying, you need to start
Speaker:expanding into this area. And if not expand, then maybe create
Speaker:some partnerships so that you have other service providers who can come in and do
Speaker:that thing. For instance, I help people build businesses. A
Speaker:partnership I absolutely could create is bringing in social media
Speaker:managers who can do that for my clients if my clients were asking for
Speaker:it. The third sign that your ideal client is
Speaker:changing is, what am I going to say next? Well, you'll have to keep
Speaker:listening to find out. But first, squirrel, squirrel, squirrel,
Speaker:squirrel.
Speaker:The third sign that your ideal client is changing
Speaker:is, quite frankly, you start out growing them.
Speaker:I'll use kind of a fun example. So imagine through high school and
Speaker:college, you became a swim instructor. You were working with kids,
Speaker:and you really enjoyed showing five year olds
Speaker:that they didn't necessarily have to drown if they got in the pool, that they
Speaker:could go underwater and hold their breath and jump back up, and how they could
Speaker:tread water and do the breaststroke and do the front stroke and do the
Speaker:backstroke. You gave them this confidence, and it was something
Speaker:that just lit you up. It was kind of a side job. But as you
Speaker:progressed in your own swimming career, maybe you were given an opportunity to coach a
Speaker:swim team, and maybe the swim team was middle schoolers or high
Speaker:schoolers. And again, your swim career is
Speaker:progressing. Perhaps there's an opportunity that
Speaker:opens up the local college. They need someone to coach their swim
Speaker:team. And eventually, you've completely
Speaker:outgrown that initial first niche of teaching kids how to
Speaker:swim. And you're now working with semiprofessional
Speaker:swimmers on how they can improve their form so that they
Speaker:can win races. That's a really natural progression of
Speaker:outgrowing one niche and one ideal client and
Speaker:growing into the next level. Now, part of this
Speaker:is it happens naturally, because when you're just starting out,
Speaker:you have more accessible memories of what it was like to be a beginner. This
Speaker:is one of the reasons why a lot of the business building programs that are
Speaker:available in digital form, digital courses, pdfs,
Speaker:books that are written by people who have multimillion dollar
Speaker:businesses. Why? They don't actually help people who are just starting out to
Speaker:start their business. Because the person who created it is too far
Speaker:along. They don't understand the beginning steps anymore. They're too far away from
Speaker:it. They forgot a lot of bits. And of course, their
Speaker:advice is still going to be helpful, but it's not necessarily right for
Speaker:the person who's just starting out. Something that you want to pay attention
Speaker:to is where do you feel drawn to work with people? Is it
Speaker:changing over time? And are you losing touch with
Speaker:where your clients are in the here and now?
Speaker:If you're feeling drawn to move forward or if you're losing touch,
Speaker:those are both signs that you're outgrowing your current client.
Speaker:This is one of the areas of your business where being a weenie is
Speaker:going to limit you. Because the only thing that will hold you back is
Speaker:fear. The fear that if you narrow your niche further, that you're going to
Speaker:scare too many people away and you're not going to be able to make money.
Speaker:The fear that you're not qualified enough to do this
Speaker:other thing, to expand into a new market, to offer a new
Speaker:service. The fear that if you leave this
Speaker:niche or this ideal client that you're outgrowing behind, you're never going to
Speaker:get new business. And really, the thing
Speaker:that is going to help you get over this
Speaker:is by just stepping into the audacity to
Speaker:be a leading expert. Now, when I talk
Speaker:about having the audacity to be a leading expert, I'm
Speaker:going to use one example that is kind of fraudy.
Speaker:But I say this because I know you're
Speaker:qualified. I know you're good at what you do. I know that you're an expert,
Speaker:even if you don't see yourself as an expert. So I want you to
Speaker:imagine like your typical Chad. And Chad just got back from
Speaker:a three week trip in Italy. Chad is talking
Speaker:like he is the ambassador to Italy. He's acting
Speaker:like he knows everything. He's trying to tell you about the local
Speaker:economy, about the language, about how people dress,
Speaker:about the food. He's telling you about the wines. He's completely
Speaker:mispronouncing them, but he's saying them very confidently.
Speaker:Okay. Chad has no problem acting like
Speaker:he's the leading italian expert in the whole fucking
Speaker:world. You start talking about Michelangelo, and he's going to start
Speaker:mansplaining you about the Mona Lisa. If you know anything about art that was not
Speaker:made by Michelangelo. Chad has a lot of confidence. It's
Speaker:misplaced, probably compensating for something,
Speaker:but that's a conversation for another day. What we want to take from
Speaker:Chad is the audacity he has
Speaker:to see himself as a leading expert. Now, if
Speaker:you don't necessarily want to channel your inner Chad, I want you to think about
Speaker:a four year old wearing a batman shirt. Think about the confidence they walk
Speaker:into the room with. They think they have.
Speaker:You know, they may have just gotten Batman shoes that run really,
Speaker:really fast, and they want you to watch. The thing about having
Speaker:ADHD is we are constantly crippled by our imposter
Speaker:syndrome, right? Because we're generalists. We jump
Speaker:from hobby to hobby, interest to interest. We know a little about a
Speaker:lot of things. But me, an expert, who am I to
Speaker:say I'm an expert in anything? Ooh,
Speaker:that's probably what you're thinking right now. And to you I say, you
Speaker:got to suck it up, buttercup. You've been doing this for how
Speaker:long now? One of the reasons we hold ourselves
Speaker:back from declaring that we are a leading
Speaker:expert in our respective fields is because we look
Speaker:around and we see people who've done more than us. If you were to go
Speaker:and look up in any dictionary the meaning of the word
Speaker:expert, nowhere in there
Speaker:does it say someone who has a PhD on a topic.
Speaker:Nowhere in that definition is it going to say someone who has written at
Speaker:least 20 books on a topic. It doesn't say that you have
Speaker:to be the best in the field. It doesn't say that you have to have
Speaker:your own tv show. It doesn't say that you have to have been interviewed by
Speaker:Oprah. The definition of an expert is a person who has a
Speaker:comprehensive and authoritative knowledge of a skill or
Speaker:a particular area. By that definition, you are an
Speaker:expert on numerous things. You might be an expert
Speaker:cook. You might be an expert gardener. You might be an expert
Speaker:coach. You might be an expert computer programmer.
Speaker:You don't have to have a PhD or even a degree on
Speaker:these things to be an expert. And I know it's intimidating
Speaker:when you look around and you see all these people in these fields who have
Speaker:all the bells and whistles. I'm a leading expert. But do you know where they
Speaker:started? They started where you are right now. They had the fucking
Speaker:audacity to say, you know what? I'm going to step into my
Speaker:leading expert pants and I'm just going to own it. I'm going to lead
Speaker:into it, and just start walking around in
Speaker:them like you belong in them. No one's going to know the
Speaker:difference. I mean, unless you're a fraud like Chad,
Speaker:but, I mean, you're probably not. I
Speaker:don't tend to draw on as many chads as some people might think.
Speaker:The magical thing, when you embrace the
Speaker:audacity to be the leading expert and you start really
Speaker:engaging with your ideal clients in a way that you
Speaker:can allow it to change, you can allow your niche to
Speaker:evolve, you end up making a lot more money. Leading
Speaker:experts, someone who is an expert in a very specific field,
Speaker:make a lot more money than just generalists. Case in
Speaker:point, neurosurgeons make a lot more money than just
Speaker:general practitioner doctors. Very few people have a steady enough
Speaker:hand to cut into a brain and have it go, well. Many,
Speaker:many very talented general practitioner doctors
Speaker:would unalive you if they tried that. Hey, they shake a little
Speaker:bit. You also open the door to more markets. And I
Speaker:don't just mean the Stanley example of this, where you're selling
Speaker:to one market and then you get to add to another. I mean, you can
Speaker:take over different tiers of the market as you grow
Speaker:into your expertness. You can roll
Speaker:out programs that help people who are just starting out. You can
Speaker:work one on one with the top tier people in your
Speaker:field. You can launch programs that help everyone. In between,
Speaker:you have the ability and the authority to be the person that everyone
Speaker:turns to in this area, and the best result
Speaker:is that you become the de facto expert. You have to
Speaker:work less hard to be known as the person people should go
Speaker:to for help with this thing. I guarantee you there are tumblr
Speaker:companies out there that are wondering, how are we going to convince
Speaker:people that we're as good or better than the
Speaker:Stanley Tumblr? It's a lot of work, but once they figure it
Speaker:out, once they convince people, once they own that market
Speaker:share, they're going to have no problem. They're going to be the de facto go
Speaker:to Tumbler for people who really like their cold drinks cold and their
Speaker:hot drinks hot. And whenever we talk about
Speaker:expertiseness, being the leading expert in
Speaker:something, we tend to think you have to know absolutely everything
Speaker:in your field. You do not. You
Speaker:absolutely do not. There are people who
Speaker:work in the bra industry who might need to know a lot about all the
Speaker:different kinds of bras and how you construct them and how you manufacture them
Speaker:and how you market them and all that stuff, right? There are also
Speaker:people who work strictly in the nipple cover
Speaker:industry, okay? It's a very small area of the bra
Speaker:boob industry. All they focus on is
Speaker:creating little things that just cover your nipples so you can't see them through
Speaker:your shirt. That's what they're the expert on. They don't have to be an expert
Speaker:on the greater bra boob industry. They can just be an
Speaker:expert in nipples. And here is your full permission
Speaker:to be your own version of that nipple expert.
Speaker:If you're ready to stop being a weenie and actually run a business that makes
Speaker:money, then go ahead and book a generate income
Speaker:strategy call with me by going to
Speaker:weeniecast.com strategycall.
Speaker:On this call, we will talk about your goals, your dreams,
Speaker:and your frustrations in getting there. And if it's a fit
Speaker:for both of us, then we can talk about different ways to work together.
Speaker:There are people whose jobs are literally to create boob
Speaker:tape. This is a job like, there are
Speaker:engineers and inventors and
Speaker:manufacturers that literally just make boob tape. And then
Speaker:what is this? I haven't actually used these. I bought them
Speaker:and I haven't used them yet. And then
Speaker:we have. These are called Nippy's skin.
Speaker:This is someone's job. This is a whole industry.
Speaker:Whole companies are made around this.
Speaker:Squirrel, squirrel, squirrel, squirrel.