Speaker:

Squirrel, squirrel, squirrel. In this episode, I'm going to explain what

Speaker:

your business can learn from Stanley's Tumblers. Hi, I'm

Speaker:

Katie McManus, business strategist and money mindset coach. And welcome to the Weenie

Speaker:

cast. If you've ever

Speaker:

walked by a construction site, I guarantee you you've seen a certain kind

Speaker:

of thermos, and it's metal and it's green

Speaker:

and it's made by this company called Stan. And Stanley's been around

Speaker:

for forever. My dad was a carpenter, and I'm

Speaker:

sure we have them in my parents'house kicking around somewhere.

Speaker:

They were often sold in hardware stores and really

Speaker:

rough and tumble areas. I'm sure Home Depot has them. They

Speaker:

have a very long history of being like the working

Speaker:

man's thermos. They keep your coffee hot, they keep your water

Speaker:

cold, and I think you can also put poop in it because a liquid

Speaker:

is a liquid, right?

Speaker:

Stanley has gone through kind of a shift lately

Speaker:

because they created a tumblr

Speaker:

that went wild with the

Speaker:

Pinterest moms who want, like, a big thing of water with a

Speaker:

straw. They shifted their ideal client. Essentially, they made a ton

Speaker:

of money doing it. Stanley. The company used to make

Speaker:

$70,000 a year. And in the last four

Speaker:

years, after coming out with what they call the quencher,

Speaker:

the thermos that has the straw on the top, kind of like what you see

Speaker:

every soccer mom walking around with.

Speaker:

They grew their market share to

Speaker:

750,000,000 in four years.

Speaker:

In 2019, they brought in 73 million.

Speaker:

In 2021, they brought in

Speaker:

194,000,000. It's

Speaker:

insane. And why am I bringing this up? I'm not telling them.

Speaker:

I promise I don't get kickbacks. If you want to go buy one, buy

Speaker:

one. If you don't, don't worry, I'm not going to pressure you either way. But

Speaker:

I bring it up to make a point that your ideal client is going to

Speaker:

change. It's a natural progression for companies that are paying

Speaker:

attention to how their products are being used and how their

Speaker:

services are being sought out. Stanley, the company

Speaker:

absolutely could have just stuck with their market share, could have just stuck with the

Speaker:

construction guys and their thermoses and said, you know what?

Speaker:

That's it. We're not interested in growing into any other markets.

Speaker:

And yet they didn't. They

Speaker:

noticed when soccer moms. I say soccer moms,

Speaker:

lots of people got these, but it's kind of like the stereotypical Stanley

Speaker:

carrier now. They lobbed onto these tumblers and made it part of their

Speaker:

identity and it paid off. In your business, you're going to

Speaker:

have similar choices to make. What I had to do in my business, for

Speaker:

instance, I've talked about this many times. When I started my business, I started off

Speaker:

as a dating coach for men. Only one guy signed up. The

Speaker:

rest of my clients were women. And out of all of those clients, only one

Speaker:

of the women actually stuck with the dating topic. Everyone else needed to work on

Speaker:

how they were showing up at their job because they had really

Speaker:

boundary setting. They weren't great at asserting themselves. So we ended up

Speaker:

doing a lot of executive coaching and leadership training,

Speaker:

which led me down the road of becoming an

Speaker:

executive coach and a leadership development trainer in the

Speaker:

background. A lot of my coaching friends were like, wait a minute, how are you

Speaker:

getting clients? Because we're really struggling to get clients. And I realized

Speaker:

I had completely taken for granted my whole career in sales and marketing

Speaker:

and how I had kind of accidentally turned it into the system

Speaker:

that worked for me. And when I started showing it to them, it started working

Speaker:

for them and they started referring clients to me for this thing that I wasn't

Speaker:

even selling. And I realized I liked it so much better.

Speaker:

So I evolved my executive coaching and leadership training business

Speaker:

into a business building business because I felt like I was

Speaker:

teaching alchemy. Now after doing that for a couple of years, something

Speaker:

funny, I noticed that most of my clients had

Speaker:

ADHD and they were drawn to me. A because I'm

Speaker:

pretty open about having ADHD and B because I

Speaker:

work in a way that is really friendly to folks. With ADHD, there's

Speaker:

no hard and fast. Here's what you need to do and how you need to

Speaker:

do it and go, and you have to be my way the highway or get

Speaker:

the hell out. My strategist

Speaker:

are customizable to your personality, to

Speaker:

your work style, to the things that you like to do and spend your time

Speaker:

on, with a couple of exceptions, obviously. And that's how

Speaker:

the weaning cast was born. That's how I started

Speaker:

identifying as a business strategist and money mindset coach

Speaker:

for ADHD business owners.

Speaker:

There are a few signs that will pop up for you that will tell you

Speaker:

that your ideal client or your niche is ready to

Speaker:

change or evolve, and we're going to talk about that today. But we're

Speaker:

also going to talk about what is going to be required of you to

Speaker:

actually see it through to the other side because it's

Speaker:

scary to change who you work with. It's scary to get

Speaker:

more defined because you feel like, you're scaring people away.

Speaker:

And sure, sometimes you are. But like

Speaker:

Stanley, our dear friend, with the thermoses and the hot beverages and

Speaker:

the cold beverages, you can choose to stick with the status quo, and

Speaker:

hopefully it'll just stay the same. Or when opportunities

Speaker:

like the soccer moms come a knocking,

Speaker:

you can choose to run with them and hopefully

Speaker:

have a similar surge in business. And fingers

Speaker:

crossed that you jump from something like

Speaker:

73 million to 194,000,000 in two

Speaker:

years. If you do, please let me know. I would

Speaker:

like to invest in your business, but maybe tell me before you surge

Speaker:

so I can really get in with a good share price.

Speaker:

So here are a few of the signs that your ideal client or your

Speaker:

niche is wanting to change naturally.

Speaker:

The first one is your niche is narrowing down

Speaker:

naturally. Now, this is what happened for me. I started getting

Speaker:

a lot of clients who all had ADHD,

Speaker:

or they started working with me because they kind of suspected

Speaker:

that they did, and then they ended up getting diagnosed with it. During our time

Speaker:

together, if there was anyone out there who had a

Speaker:

theory that ADHD is contagious, they'd have a very easy

Speaker:

time coming up with bad evidence

Speaker:

by looking at some of my clientele, because it seems that when

Speaker:

people work with me, they get diagnosed with ADHD. It's not a causation

Speaker:

thing, it's more of a coincidence thing.

Speaker:

I don't cause ADHD in other people is what I'm saying. Okay. Don't come after

Speaker:

me now. I absolutely didn't have to go with the ADHD thing. I could

Speaker:

have just stayed a business strategist for heart centered service providers, which

Speaker:

I still talk a lot about. However, one of the things that

Speaker:

I saw is there were so many ADHD business owners who

Speaker:

are looking for support and not finding

Speaker:

neurodiversity friendly support. Like

Speaker:

myself. I had so many coaches in the beginning years

Speaker:

of my business that were neurotypical who

Speaker:

didn't understand that my brain just worked differently and caused

Speaker:

a lot of shame for me, really slowed me down because

Speaker:

they made how I was working in my own business wrong because it wasn't

Speaker:

their way. And when I started noticing this trend in

Speaker:

my business, that a lot of folks that were maybe ADHD

Speaker:

or definitely ADHD were coming to me, that there was this fear

Speaker:

they had that they were going to be made wrong. And I realized instead of

Speaker:

just having it kind of be an aside of, by the way, I have

Speaker:

ADHD, and you're safe with me to stick this flag

Speaker:

in the ground and say, no, this is an ADHD friendly space.

Speaker:

This is a space designed for people whose brains

Speaker:

work differently, whose brains have always had to

Speaker:

bend like pretzels to fit into the model

Speaker:

that has been handed to them. That's created by neurotypicals. We're not standing for

Speaker:

that anymore. We're creating. That works for you in your business.

Speaker:

Now, this could also happen. Like, for instance, when I said I was dating coach

Speaker:

for men and I got pretty much all female clients. That's

Speaker:

another instance of, like, your niche is kind of

Speaker:

naturally shifting to something else. I've said it before, and I

Speaker:

will say it a gazillion times. Again, picking a niche and

Speaker:

discovering your ideal client is a dance with the universe.

Speaker:

You're never going to find the right dance partner if you just sit on the

Speaker:

sidelines. You have to get up and you have to get on the dance floor,

Speaker:

and you have to dance with the first person. If they're the right

Speaker:

person to dance with, you're going to dance with them all night. Congratulations. There you

Speaker:

go. But if they're wrong, you're going to find your next partner,

Speaker:

and you're going to find your next partner, and then the next partner is going

Speaker:

to find you. It happens on the dance floor, it happens in

Speaker:

your business, but it can't happen if you don't get up and

Speaker:

start dancing. So that's one sign that your

Speaker:

niche or your ideal client is wanting to narrow down

Speaker:

further, is you're just naturally attracting a

Speaker:

subset within your niche.

Speaker:

The next sign is you're getting a lot of clients who are

Speaker:

signing up for the thing that you offer and then saying, hey, can

Speaker:

you also do this other thing? This

Speaker:

is the quintessential Stanley example. They

Speaker:

had a solid product that everyone knows

Speaker:

and loves. And once you have a Stanley Thermos and you're in the

Speaker:

Stanley Thermos family, like, once your friend drives over

Speaker:

your Stanley with their pickup truck and squashes it, you're just going to go and

Speaker:

replace your Stanley. But when the soccer moms came a knocking,

Speaker:

said, hey, can you make more of these tumblers that you made once? We love

Speaker:

them. It's a sign that you have a new market

Speaker:

available to you. You have a new service offer that

Speaker:

has a market that's ready to spend money on it. This is

Speaker:

a tricky one because you know how I talk about Candy a lot. I talked

Speaker:

about Candy a little bit in episode 66. It's also about how you can avoid

Speaker:

going to jail with your testimonials. Great episode. I recommend you go check it out.

Speaker:

But Candy Whiteis is basically where you have a bunch of clients who are all

Speaker:

asking you to add different random things onto your service

Speaker:

offering. Now, we want to be very careful around this,

Speaker:

because when you have candy, you get spread way too thin

Speaker:

doing way too many different things. And it's

Speaker:

incredibly hard to continue to deliver

Speaker:

at the level of excellence that you're used to when you're doing

Speaker:

so many different things. But if you find

Speaker:

that like 70% of your clients are saying, hey, can you also do

Speaker:

this one other thing? And it's all the same, that is a

Speaker:

beautiful sign from the universe saying, you need to start

Speaker:

expanding into this area. And if not expand, then maybe create

Speaker:

some partnerships so that you have other service providers who can come in and do

Speaker:

that thing. For instance, I help people build businesses. A

Speaker:

partnership I absolutely could create is bringing in social media

Speaker:

managers who can do that for my clients if my clients were asking for

Speaker:

it. The third sign that your ideal client is

Speaker:

changing is, what am I going to say next? Well, you'll have to keep

Speaker:

listening to find out. But first, squirrel, squirrel, squirrel,

Speaker:

squirrel.

Speaker:

The third sign that your ideal client is changing

Speaker:

is, quite frankly, you start out growing them.

Speaker:

I'll use kind of a fun example. So imagine through high school and

Speaker:

college, you became a swim instructor. You were working with kids,

Speaker:

and you really enjoyed showing five year olds

Speaker:

that they didn't necessarily have to drown if they got in the pool, that they

Speaker:

could go underwater and hold their breath and jump back up, and how they could

Speaker:

tread water and do the breaststroke and do the front stroke and do the

Speaker:

backstroke. You gave them this confidence, and it was something

Speaker:

that just lit you up. It was kind of a side job. But as you

Speaker:

progressed in your own swimming career, maybe you were given an opportunity to coach a

Speaker:

swim team, and maybe the swim team was middle schoolers or high

Speaker:

schoolers. And again, your swim career is

Speaker:

progressing. Perhaps there's an opportunity that

Speaker:

opens up the local college. They need someone to coach their swim

Speaker:

team. And eventually, you've completely

Speaker:

outgrown that initial first niche of teaching kids how to

Speaker:

swim. And you're now working with semiprofessional

Speaker:

swimmers on how they can improve their form so that they

Speaker:

can win races. That's a really natural progression of

Speaker:

outgrowing one niche and one ideal client and

Speaker:

growing into the next level. Now, part of this

Speaker:

is it happens naturally, because when you're just starting out,

Speaker:

you have more accessible memories of what it was like to be a beginner. This

Speaker:

is one of the reasons why a lot of the business building programs that are

Speaker:

available in digital form, digital courses, pdfs,

Speaker:

books that are written by people who have multimillion dollar

Speaker:

businesses. Why? They don't actually help people who are just starting out to

Speaker:

start their business. Because the person who created it is too far

Speaker:

along. They don't understand the beginning steps anymore. They're too far away from

Speaker:

it. They forgot a lot of bits. And of course, their

Speaker:

advice is still going to be helpful, but it's not necessarily right for

Speaker:

the person who's just starting out. Something that you want to pay attention

Speaker:

to is where do you feel drawn to work with people? Is it

Speaker:

changing over time? And are you losing touch with

Speaker:

where your clients are in the here and now?

Speaker:

If you're feeling drawn to move forward or if you're losing touch,

Speaker:

those are both signs that you're outgrowing your current client.

Speaker:

This is one of the areas of your business where being a weenie is

Speaker:

going to limit you. Because the only thing that will hold you back is

Speaker:

fear. The fear that if you narrow your niche further, that you're going to

Speaker:

scare too many people away and you're not going to be able to make money.

Speaker:

The fear that you're not qualified enough to do this

Speaker:

other thing, to expand into a new market, to offer a new

Speaker:

service. The fear that if you leave this

Speaker:

niche or this ideal client that you're outgrowing behind, you're never going to

Speaker:

get new business. And really, the thing

Speaker:

that is going to help you get over this

Speaker:

is by just stepping into the audacity to

Speaker:

be a leading expert. Now, when I talk

Speaker:

about having the audacity to be a leading expert, I'm

Speaker:

going to use one example that is kind of fraudy.

Speaker:

But I say this because I know you're

Speaker:

qualified. I know you're good at what you do. I know that you're an expert,

Speaker:

even if you don't see yourself as an expert. So I want you to

Speaker:

imagine like your typical Chad. And Chad just got back from

Speaker:

a three week trip in Italy. Chad is talking

Speaker:

like he is the ambassador to Italy. He's acting

Speaker:

like he knows everything. He's trying to tell you about the local

Speaker:

economy, about the language, about how people dress,

Speaker:

about the food. He's telling you about the wines. He's completely

Speaker:

mispronouncing them, but he's saying them very confidently.

Speaker:

Okay. Chad has no problem acting like

Speaker:

he's the leading italian expert in the whole fucking

Speaker:

world. You start talking about Michelangelo, and he's going to start

Speaker:

mansplaining you about the Mona Lisa. If you know anything about art that was not

Speaker:

made by Michelangelo. Chad has a lot of confidence. It's

Speaker:

misplaced, probably compensating for something,

Speaker:

but that's a conversation for another day. What we want to take from

Speaker:

Chad is the audacity he has

Speaker:

to see himself as a leading expert. Now, if

Speaker:

you don't necessarily want to channel your inner Chad, I want you to think about

Speaker:

a four year old wearing a batman shirt. Think about the confidence they walk

Speaker:

into the room with. They think they have.

Speaker:

You know, they may have just gotten Batman shoes that run really,

Speaker:

really fast, and they want you to watch. The thing about having

Speaker:

ADHD is we are constantly crippled by our imposter

Speaker:

syndrome, right? Because we're generalists. We jump

Speaker:

from hobby to hobby, interest to interest. We know a little about a

Speaker:

lot of things. But me, an expert, who am I to

Speaker:

say I'm an expert in anything? Ooh,

Speaker:

that's probably what you're thinking right now. And to you I say, you

Speaker:

got to suck it up, buttercup. You've been doing this for how

Speaker:

long now? One of the reasons we hold ourselves

Speaker:

back from declaring that we are a leading

Speaker:

expert in our respective fields is because we look

Speaker:

around and we see people who've done more than us. If you were to go

Speaker:

and look up in any dictionary the meaning of the word

Speaker:

expert, nowhere in there

Speaker:

does it say someone who has a PhD on a topic.

Speaker:

Nowhere in that definition is it going to say someone who has written at

Speaker:

least 20 books on a topic. It doesn't say that you have

Speaker:

to be the best in the field. It doesn't say that you have to have

Speaker:

your own tv show. It doesn't say that you have to have been interviewed by

Speaker:

Oprah. The definition of an expert is a person who has a

Speaker:

comprehensive and authoritative knowledge of a skill or

Speaker:

a particular area. By that definition, you are an

Speaker:

expert on numerous things. You might be an expert

Speaker:

cook. You might be an expert gardener. You might be an expert

Speaker:

coach. You might be an expert computer programmer.

Speaker:

You don't have to have a PhD or even a degree on

Speaker:

these things to be an expert. And I know it's intimidating

Speaker:

when you look around and you see all these people in these fields who have

Speaker:

all the bells and whistles. I'm a leading expert. But do you know where they

Speaker:

started? They started where you are right now. They had the fucking

Speaker:

audacity to say, you know what? I'm going to step into my

Speaker:

leading expert pants and I'm just going to own it. I'm going to lead

Speaker:

into it, and just start walking around in

Speaker:

them like you belong in them. No one's going to know the

Speaker:

difference. I mean, unless you're a fraud like Chad,

Speaker:

but, I mean, you're probably not. I

Speaker:

don't tend to draw on as many chads as some people might think.

Speaker:

The magical thing, when you embrace the

Speaker:

audacity to be the leading expert and you start really

Speaker:

engaging with your ideal clients in a way that you

Speaker:

can allow it to change, you can allow your niche to

Speaker:

evolve, you end up making a lot more money. Leading

Speaker:

experts, someone who is an expert in a very specific field,

Speaker:

make a lot more money than just generalists. Case in

Speaker:

point, neurosurgeons make a lot more money than just

Speaker:

general practitioner doctors. Very few people have a steady enough

Speaker:

hand to cut into a brain and have it go, well. Many,

Speaker:

many very talented general practitioner doctors

Speaker:

would unalive you if they tried that. Hey, they shake a little

Speaker:

bit. You also open the door to more markets. And I

Speaker:

don't just mean the Stanley example of this, where you're selling

Speaker:

to one market and then you get to add to another. I mean, you can

Speaker:

take over different tiers of the market as you grow

Speaker:

into your expertness. You can roll

Speaker:

out programs that help people who are just starting out. You can

Speaker:

work one on one with the top tier people in your

Speaker:

field. You can launch programs that help everyone. In between,

Speaker:

you have the ability and the authority to be the person that everyone

Speaker:

turns to in this area, and the best result

Speaker:

is that you become the de facto expert. You have to

Speaker:

work less hard to be known as the person people should go

Speaker:

to for help with this thing. I guarantee you there are tumblr

Speaker:

companies out there that are wondering, how are we going to convince

Speaker:

people that we're as good or better than the

Speaker:

Stanley Tumblr? It's a lot of work, but once they figure it

Speaker:

out, once they convince people, once they own that market

Speaker:

share, they're going to have no problem. They're going to be the de facto go

Speaker:

to Tumbler for people who really like their cold drinks cold and their

Speaker:

hot drinks hot. And whenever we talk about

Speaker:

expertiseness, being the leading expert in

Speaker:

something, we tend to think you have to know absolutely everything

Speaker:

in your field. You do not. You

Speaker:

absolutely do not. There are people who

Speaker:

work in the bra industry who might need to know a lot about all the

Speaker:

different kinds of bras and how you construct them and how you manufacture them

Speaker:

and how you market them and all that stuff, right? There are also

Speaker:

people who work strictly in the nipple cover

Speaker:

industry, okay? It's a very small area of the bra

Speaker:

boob industry. All they focus on is

Speaker:

creating little things that just cover your nipples so you can't see them through

Speaker:

your shirt. That's what they're the expert on. They don't have to be an expert

Speaker:

on the greater bra boob industry. They can just be an

Speaker:

expert in nipples. And here is your full permission

Speaker:

to be your own version of that nipple expert.

Speaker:

If you're ready to stop being a weenie and actually run a business that makes

Speaker:

money, then go ahead and book a generate income

Speaker:

strategy call with me by going to

Speaker:

weeniecast.com strategycall.

Speaker:

On this call, we will talk about your goals, your dreams,

Speaker:

and your frustrations in getting there. And if it's a fit

Speaker:

for both of us, then we can talk about different ways to work together.

Speaker:

There are people whose jobs are literally to create boob

Speaker:

tape. This is a job like, there are

Speaker:

engineers and inventors and

Speaker:

manufacturers that literally just make boob tape. And then

Speaker:

what is this? I haven't actually used these. I bought them

Speaker:

and I haven't used them yet. And then

Speaker:

we have. These are called Nippy's skin.

Speaker:

This is someone's job. This is a whole industry.

Speaker:

Whole companies are made around this.

Speaker:

Squirrel, squirrel, squirrel, squirrel.