Most boutique owners today are losing money because they're buying based on emotion and
not strategy.
2
00:00:05,992 --> 00:00:11,596
Today I'm gonna teach you how to stop guessing and start buying like a boutique CEO.
3
00:00:11,596 --> 00:00:18,410
I've worked with thousands of boutique owners and the biggest reason I see boutique
struggle is this.
4
00:00:18,410 --> 00:00:21,352
They're buying like shoppers and not like business owners.
5
00:00:21,352 --> 00:00:30,062
So in this three part series, I am going to show you how to plan your product assortment
so that it's not just pretty, it's also
6
00:00:30,062 --> 00:00:31,962
Profitable in this video.
7
00:00:31,962 --> 00:00:43,002
I'm going to break down some of the buying basics that actually make money This is so that
you can turn your inventory faster Keep more cash in the bank and stop second-guessing all
8
00:00:43,002 --> 00:00:50,262
of your inventory orders in the videos to come you'll learn more advanced inventory
strategies and Pricing your products for profit.
9
00:00:50,262 --> 00:00:57,582
So don't forget to subscribe to the channel so that you get the alerts from the next two
videos come out I think you're really gonna love this series buying good
10
00:00:57,582 --> 00:01:01,947
product for your boutique is a lot of intuition and trend.
11
00:01:02,128 --> 00:01:04,050
Buying for profit is a skill.
12
00:01:04,050 --> 00:01:10,562
So many boutique owners confuse buying and going to market to get inventory.
13
00:01:10,562 --> 00:01:13,244
with having good taste, that's a piece of it.
14
00:01:13,244 --> 00:01:16,777
And having really good intuition in your boutique business is so important.
15
00:01:16,777 --> 00:01:25,164
Honestly, in any clothing product-based business, if you don't have good taste and have
good intuition about what you like, what your customer's like, and you don't have those
16
00:01:25,164 --> 00:01:28,497
emotional reactions, you probably will struggle a bit.
17
00:01:28,497 --> 00:01:34,914
What I find is that because creative people who are intuitive start boutique businesses,
18
00:01:34,914 --> 00:01:37,695
They often start off with some success.
19
00:01:37,695 --> 00:01:39,105
They pick some good items.
20
00:01:39,105 --> 00:01:41,246
They do get themselves on a roll.
21
00:01:41,246 --> 00:01:49,468
And I mean, I've had people come to me $10,000 a month to $40,000 a month just on their
intuition, doing really, really well.
22
00:01:49,468 --> 00:01:50,428
And maybe that's you.
23
00:01:50,428 --> 00:01:55,700
Maybe you've gotten to this point where you're like, yeah, I have used my intuition,
Emily, and I make good guesses.
24
00:01:55,700 --> 00:01:57,601
And that's served me really well.
25
00:01:57,601 --> 00:01:59,561
I've actually made a good amount of money.
26
00:01:59,821 --> 00:02:01,222
Let me tell you something.
27
00:02:01,222 --> 00:02:02,946
It has gotten you this far.
28
00:02:02,946 --> 00:02:05,929
but I don't think it's going to get you even farther.
29
00:02:05,929 --> 00:02:11,493
What I hear so often is, I made a million dollars in my boutique and nothing's in my bank
account.
30
00:02:11,493 --> 00:02:15,427
The problem starts with product and that's why we're starting here.
31
00:02:15,427 --> 00:02:26,106
Okay, so what is the key shift from turning you from an intuitive, good-tasted shopper
into what a boutique owner who knows what their buy plan is?
32
00:02:26,106 --> 00:02:28,288
It's considering yourself a merchant.
33
00:02:28,288 --> 00:02:31,510
A merchant is this beautiful position where
34
00:02:31,510 --> 00:02:39,023
You are a great curator, but you also base what you buy and your financial decisions on
data.
35
00:02:39,023 --> 00:02:48,046
So every single piece you buy needs to have a plan to price it for profit, sell it
quickly, and move on to the next item.
36
00:02:48,046 --> 00:02:55,568
We have to start thinking strategically like you are running a business, not just someone
who's out grabbing cute stuff.
37
00:02:55,568 --> 00:03:06,948
Every item in your assortment really needs a purpose and end use and that ideal customer
in mind Okay, so I know you've probably been on fashion go or fair one of our favorite
38
00:03:06,948 --> 00:03:16,568
websites maybe you even been to a market and you've you've done some buying and maybe you
haven't done any buying yet, but if you have Let's talk a little bit deeper.
39
00:03:16,568 --> 00:03:19,488
Have you ever created a plan for your buy?
40
00:03:19,628 --> 00:03:20,688
Tell me down below.
41
00:03:20,688 --> 00:03:24,559
Tell me like the good by the bad the ugly I want to hear in the comments
42
00:03:24,559 --> 00:03:26,239
Do you usually go to market with a plan?
43
00:03:26,239 --> 00:03:28,319
Do you usually go on Fashion Go with some sort of plan?
44
00:03:28,319 --> 00:03:30,259
If so, what are you basing that plan on?
45
00:03:30,259 --> 00:03:35,999
Tell me down below in the comments what you feel like prepares you to go and buy.
46
00:03:35,999 --> 00:03:37,459
Here's what I'll tell you.
47
00:03:37,459 --> 00:03:40,759
Most boutique owners that I speak with have a plan.
48
00:03:40,759 --> 00:03:42,399
They know the vendors they're gonna go to.
49
00:03:42,399 --> 00:03:44,499
They know about how much money they can spend.
50
00:03:44,499 --> 00:03:47,019
And that's good, but it's not great.
51
00:03:47,019 --> 00:03:49,927
And it's not going to end up being profitable.
52
00:03:50,059 --> 00:03:54,522
If you go and buy inventory without a plan, you're basically just gambling.
53
00:03:54,522 --> 00:03:59,179
You really need three things before you go and buy any inventory.
54
00:03:59,179 --> 00:04:00,305
A budget.
55
00:04:00,305 --> 00:04:05,528
Yes, you need to know how much you can spend based on your projections and based on the
past.
56
00:04:05,528 --> 00:04:12,172
There's some data in there that will help you understand what is your total budget for
that month or for that quarter, that season.
57
00:04:12,172 --> 00:04:15,804
And then next, you need to drill down into having a category plan.
58
00:04:15,804 --> 00:04:17,743
So not just a big budget, but...
59
00:04:17,743 --> 00:04:19,503
How many dresses do you need to buy?
60
00:04:19,503 --> 00:04:20,823
How many tops do you need to buy?
61
00:04:20,823 --> 00:04:22,063
At what average retail?
62
00:04:22,063 --> 00:04:23,083
At what average cost?
63
00:04:23,083 --> 00:04:24,403
Where's the margin coming in?
64
00:04:24,403 --> 00:04:28,843
You have to have those details or again, you're gonna get lost.
65
00:04:28,843 --> 00:04:31,563
Third is that ideal customer.
66
00:04:31,563 --> 00:04:32,823
What is she doing?
67
00:04:32,823 --> 00:04:34,203
What is he wearing?
68
00:04:34,203 --> 00:04:37,323
What are the nanas wanting to buy for their grandkids these days?
69
00:04:37,323 --> 00:04:40,523
All of those things come into account when you are going to buy.
70
00:04:40,523 --> 00:04:44,623
You want to look at an item and immediately say, oh, she's gonna buy that.
71
00:04:44,623 --> 00:04:45,643
She's gonna love that.
72
00:04:45,643 --> 00:04:47,105
She's gonna look great in that.
73
00:04:47,105 --> 00:04:56,611
If you don't have an emotional reaction based on either your perspective or your
customer's perspective, then there's gonna be trouble in the buying process and in the
74
00:04:56,611 --> 00:04:57,521
selling process.
75
00:04:57,521 --> 00:05:08,848
There's definitely a balance between buying what you love, which is my old school, like
you have to buy what you love because you really need to have the energy behind it to sell
76
00:05:08,848 --> 00:05:09,149
it.
77
00:05:09,149 --> 00:05:13,261
There's also a little bit of buying what you know your people are going to like.
78
00:05:13,261 --> 00:05:21,676
We've talked in interviews in past with some of my clients who realized they just didn't
have the right customer based on their location or based on how they were marketing
79
00:05:21,676 --> 00:05:22,316
themselves.
80
00:05:22,316 --> 00:05:30,850
We've seen a lot of people have to shift and just make some little edits here and there
because they realize their customer is a little bit this way or that way.
81
00:05:30,850 --> 00:05:35,853
And so making those fine tweaks and edits will come over time as you build your boutique
business.
82
00:05:35,853 --> 00:05:41,386
But I think it's important to understand as you go into market, like who are you shopping
for?
83
00:05:41,386 --> 00:05:42,967
And yeah, it can be you.
84
00:05:42,967 --> 00:05:49,660
It also could be Sarah who you profiled and you know exactly who she is and where she
works and what's going on with her, right?
85
00:05:49,660 --> 00:05:51,211
It can be a little bit of both too.
86
00:05:51,211 --> 00:05:56,723
What you need to know is that there is power in planning before you go make your buys.
87
00:05:56,723 --> 00:05:58,634
So if you're watching this, you haven't bought anything.
88
00:05:58,634 --> 00:05:59,204
Awesome.
89
00:05:59,204 --> 00:06:00,405
You're in the best spot.
90
00:06:00,405 --> 00:06:05,498
If you're watching this, you're like, Emily, actually have too much inventory or I don't
have the right inventory.
91
00:06:05,498 --> 00:06:10,480
This is the step by step process I take my clients through to create profitable assortment
plans.
92
00:06:10,480 --> 00:06:13,041
Product is my favorite thing in the world.
93
00:06:13,041 --> 00:06:22,758
I do have an emotional reaction to product and buying product and so I love teaching this
because it's something that I'm so passionate about and one of the reasons I'm so
94
00:06:22,758 --> 00:06:27,789
passionate about it is because I want more women especially to make more money
95
00:06:27,789 --> 00:06:34,511
Boutique and clothing businesses are one of the best ways for people to make a profit and
be able to support themselves.
96
00:06:34,511 --> 00:06:42,413
So for me, my biggest focus with anyone who has a clothing business or a boutique is to
make sure that your margins are good.
97
00:06:42,413 --> 00:06:48,074
Now your margins are the difference between what you pay for an item and then what you
charge the customer for the item, okay?
98
00:06:48,074 --> 00:06:50,805
That difference has to pay for a lot of things.
99
00:06:50,805 --> 00:06:52,466
It has to pay for more inventory.
100
00:06:52,466 --> 00:06:54,872
It has to pay for expenses.
101
00:06:54,872 --> 00:06:56,357
It has to pay for photo shoots.
102
00:06:56,357 --> 00:06:57,815
It has to pay for your life.
103
00:06:57,815 --> 00:07:03,430
And so on every single item, you want to be making at least a 2.5 markup.
104
00:07:03,430 --> 00:07:05,882
Now, some people say margin, some people say markup.
105
00:07:05,882 --> 00:07:08,585
I like to talk markup because it's super easy math.
106
00:07:08,585 --> 00:07:10,799
I'm on a mission to help more.
107
00:07:10,799 --> 00:07:18,679
women especially become retail nerds with me because I used to really not like math but
retail math is different and it's fun and it's easy and it's money.
108
00:07:18,679 --> 00:07:22,759
So I enjoy looking at it and I want to teach you how simple this can be.
109
00:07:22,759 --> 00:07:27,479
Most people out there will tell you to just double the price or double the price and add
five dollars.
110
00:07:27,479 --> 00:07:36,597
There's a lot of anecdotes going on out there but I'm going to tell you right now the math
only maths for a boutique or clothing brand business if you're at at least a 2.5 markup.
111
00:07:36,597 --> 00:07:47,533
Which means when you sell something at full price or a discount price You need to be two
and a half times the cost meaning if it's a ten dollar item that you paid ten dollars for
112
00:07:47,533 --> 00:07:53,577
You are going to charge twenty five dollars for that at the minimum Okay, are you tracking
with me here at the minimum?
113
00:07:53,577 --> 00:08:00,460
We want to actually make three times four times seven times like I don't care But it has
to have a good price value relationship.
114
00:08:00,460 --> 00:08:05,167
It has to make sense for the product So we can't just like arbitrarily mark something up
crazy amounts
115
00:08:05,167 --> 00:08:09,127
Well, I guess we could like corporations do but um, yeah, I don't know.
116
00:08:09,127 --> 00:08:19,427
I feel like we're more fair than that We're gonna take our markup and we're going to make
sure it's enough for us to make money because the combination of how much you mark up how
117
00:08:19,427 --> 00:08:29,927
well something sells and Whether or not you're gonna put a discount or a markdown or promo
code or whatever on it All of that comes into play once the money then hits your bank
118
00:08:29,927 --> 00:08:30,423
account
119
00:08:30,423 --> 00:08:35,825
So the money you make upfront, we want as much of that money to pop into your bank account
as possible, right?
120
00:08:35,825 --> 00:08:36,817
Am I right?
121
00:08:36,817 --> 00:08:37,378
I'm right.
122
00:08:37,378 --> 00:08:41,621
So when we're talking about markup, we need to think about profit.
123
00:08:41,621 --> 00:08:51,586
Operating costs any sort of inventory risks or capital risk we want to take and then also
occasional markdown sales Like I find a lot of people are running some kind of promo code
124
00:08:51,586 --> 00:09:00,710
or sale like all the time that eats away at your margin We like we've found so many
instances where just too many discounts were given too many promo codes too many
125
00:09:00,710 --> 00:09:09,894
ambassador things like it just Diminishes how much money you make and while those can be
really helpful marketing steps or they can be really, you know Wonderful ways to get new
126
00:09:09,894 --> 00:09:10,535
customers.
127
00:09:10,535 --> 00:09:11,505
We also just have to
128
00:09:11,505 --> 00:09:16,545
some boundaries on it so you're not losing a ton of money every time you're giving it a
discount to people.
129
00:09:16,545 --> 00:09:24,125
So right out of the gate I want you to start at either 2.5x or 3.5x or somewhere in
between there at a minimum for all your goods.
130
00:09:24,125 --> 00:09:36,745
So again the example is if it's a $10 item you paid cost $10 you're gonna times that by
2.5 which will get you $25 or times it by 3 $30.
131
00:09:36,815 --> 00:09:38,415
Hey, you can land at $27.
132
00:09:38,415 --> 00:09:39,275
I don't care.
133
00:09:39,275 --> 00:09:41,875
But Leah's at least be at 25 on a $10 item.
134
00:09:41,875 --> 00:09:46,535
A lot of you are gonna say to me, but Emily, if I price it lower, then won't more people
buy it?
135
00:09:46,535 --> 00:09:48,115
Like won't it sell quicker?
136
00:09:48,115 --> 00:09:49,975
Maybe, but it's not guaranteed.
137
00:09:49,975 --> 00:09:54,035
And if you price it lower, what if you have to take another mark down on top of that?
138
00:09:54,035 --> 00:09:56,095
Like you're just losing money, losing money.
139
00:09:56,095 --> 00:10:02,177
If we can plan for our inventory to turn fast, and that means like come in and out of our
store.
140
00:10:02,177 --> 00:10:06,391
then we can actually update more often, we can be more profitable.
141
00:10:06,391 --> 00:10:09,974
It's really about how quickly something moves through your store.
142
00:10:09,974 --> 00:10:16,203
I teach this inside of my courses and it's a little bit difficult to sort of imagine.
143
00:10:16,203 --> 00:10:19,005
unless you're in the process of owning a store.
144
00:10:19,005 --> 00:10:22,768
It's kind of like the rhythm of the store is your inventory turn.
145
00:10:22,768 --> 00:10:26,401
So how quickly are you selling based on how much you've bought?
146
00:10:26,401 --> 00:10:34,197
You never want to be like selling out of everything, but you also don't want to sell so
slowly that you just are sitting on the same inventory for six months.
147
00:10:34,197 --> 00:10:42,455
So we've got a price and mark down our products in a way that makes sense to turn through
inventory where again, we're still making that profit.
148
00:10:42,455 --> 00:10:46,208
So how do we think about turning products for boutiques?
149
00:10:46,208 --> 00:10:54,645
Well, about every four to six weeks, you want to either do some markdowns or run a sale so
you can get through that past four to six weeks of inventory.
150
00:10:54,645 --> 00:10:59,449
I like people to have an item, have a style for four to six weeks and then move on.
151
00:10:59,449 --> 00:11:09,448
Now that is going to vary if you have something that's more basic versus fashion, know,
over the top versus, you know, a really easy everyday wear.
152
00:11:09,448 --> 00:11:10,989
Like it's always going to
153
00:11:10,989 --> 00:11:15,444
depend on how quickly items turn based on all those factors.
154
00:11:15,444 --> 00:11:21,930
But seasonal inventory, let's say you're buying for spring, you're buying for summer, you
want that gone in like four to eight weeks.
155
00:11:21,930 --> 00:11:24,393
You wanna sell through it all, be done with it.
156
00:11:24,393 --> 00:11:30,409
And the cool part about that is that the quicker you sell, the easier it is to reinvest
because you've got cash flow, right?
157
00:11:30,409 --> 00:11:34,223
You're bringing in items and you're selling items at a nice pace.
158
00:11:34,223 --> 00:11:39,416
to where you have money coming in and then you're going to have to have money go out
again, right, for more inventory.
159
00:11:39,416 --> 00:11:46,590
So managing the balance of inventory turn is one of the biggest parts of product
assortment I think most people don't notice.
160
00:11:46,590 --> 00:11:49,181
They look and they say, my gosh, I have so much inventory.
161
00:11:49,181 --> 00:11:53,894
Yeah, but of what and why do you still have it and what was the mistake there?
162
00:11:53,894 --> 00:12:00,438
I actually went to a client's house once and she was like, we just have so much inventory
and I said, listen, pull one of everything.
163
00:12:00,438 --> 00:12:02,921
I showed up, they had four racks, like,
164
00:12:02,921 --> 00:12:06,737
stuffed with stuff and we literally just started going through and I said, did this sell?
165
00:12:06,737 --> 00:12:07,239
this sell?
166
00:12:07,239 --> 00:12:08,100
Did this sell?
167
00:12:08,100 --> 00:12:09,192
We started a collection.
168
00:12:09,192 --> 00:12:11,927
So we started to move everything to the rack that didn't sell.
169
00:12:11,927 --> 00:12:16,855
And what was still on the rack was selling and it was so clear what they had done wrong.
170
00:12:16,855 --> 00:12:26,600
was so clear that they were filling the shelves with just like whatever they could get and
it didn't really fit the aesthetic of who their core customer was who was actually buying
171
00:12:26,600 --> 00:12:27,510
these pieces, right?
172
00:12:27,510 --> 00:12:29,061
The things that were really working.
173
00:12:29,061 --> 00:12:31,232
And so we had to change our assortment completely.
174
00:12:31,232 --> 00:12:38,495
But that's the point is that, you know, if you're watching this and you're really deep
into your business and you feel like, wow, I have so much inventory, that's a good
175
00:12:38,495 --> 00:12:42,367
practical next step for you to take is to figure out why are things not selling?
176
00:12:42,367 --> 00:12:43,968
Why are things selling?
177
00:12:43,968 --> 00:12:44,398
Right?
178
00:12:44,398 --> 00:12:46,829
That's where we can start to tweak and make sure that
179
00:12:46,829 --> 00:12:49,350
inventory turns starts to get faster.
180
00:12:49,350 --> 00:12:54,403
The thing is, is if you're holding on to inventory too long, you're just missing out on
opportunity.
181
00:12:54,403 --> 00:12:58,255
Like having a fall sweater in March, it's not going to sell.
182
00:12:58,255 --> 00:12:59,896
You're going to sell spring stuff in March.
183
00:12:59,896 --> 00:13:02,653
Even if it is a sweater, it's going to be a different color.
184
00:13:02,653 --> 00:13:04,078
It's going to be the new trend.
185
00:13:04,078 --> 00:13:06,861
And so to hold onto items for too long,
186
00:13:06,861 --> 00:13:12,015
doesn't make sense because you're going to miss out on what's going on in the marketplace.
187
00:13:12,015 --> 00:13:21,221
Okay, so we've gone through a lot and I think there's a lot to dig your teeth into and
hopefully, know, some of this is review and some of it might be new for you, but this was
188
00:13:21,221 --> 00:13:29,689
meant to be sort of the basics of what I want every single boutique owner clothing
business to understand before they buy one piece of
189
00:13:29,689 --> 00:13:39,554
clothing, whether that is their first order or their their hundred and first order, you've
got to understand that buying product is about strategy and it's about profit, not just
190
00:13:39,554 --> 00:13:46,828
about buying what you love or buying what looks good or buying what that other boutique is
selling and seems to be selling out of like that's not it.
191
00:13:46,828 --> 00:13:53,507
We can create a plan for you that works for your ideal customer works for your price
points works for you.
192
00:13:53,507 --> 00:13:54,748
This is your business.
193
00:13:54,748 --> 00:13:56,348
need to make this personalized.
194
00:13:56,348 --> 00:14:06,493
So in the next video, I'm going to go deeper into how to manage your inventory better so
that you can keep your cash flowing, make your buy plan smarter and just overall stop
195
00:14:06,493 --> 00:14:08,174
drowning in inventory.
196
00:14:08,174 --> 00:14:16,658
If this video helps shift your mindset or gave you some new ideas or perspectives, I would
love if you liked or subscribe to the channel and remember comment below what you've taken
197
00:14:16,658 --> 00:14:20,880
away from this video and how you're going to adjust what you do to buy your next piece of
inventory.
198
00:14:20,880 --> 00:14:22,290
I would love to hear more.
199
00:14:22,290 --> 00:14:22,821
All right.
200
00:14:22,821 --> 00:14:23,461
Thanks so much for
201
00:14:23,461 --> 00:14:24,092
joining me.
202
00:14:24,092 --> 00:14:26,494
Here's to making lots of friends and making lots of money.
203
00:14:26,494 --> 00:14:28,138
I'll see you on the next one.