Those two different scenarios are much different.

You're coming on strong to support and bring value, or you're coming

on strong to talk about yourself.

I think that's when extrovert misses the point.

When it's ego and all about them Transformational not

transactional remember that

Um, uh,

How do you connect millionaires and billionaires transforming introductions

into multi million dollar partnerships?

us on Seek Go Create the Leadership Journey as we dive deep with Steve

Ramona, the mastermind behind the Pantheon Alliance Mastermind, a network comprising

over 55 millionaires and billionaires.

Steve is not only the founder of the number one ranked small business

marketing podcast, a super connector who has mastered the art of networking.

With a servant's heart, podcast doing business with a servant's heart.

I just power listened to a few episodes this morning has reached thousands

teaching them the transformative power of service in business Steve shares his

unique approach to building influential connections and fostering partnerships

that not only succeed, but also serve.

I'll bring Steve on in just a second, but before I bring our guest on, I

want to thank everybody out there who has been supporting this show.

this podcast is something that I truly enjoy doing.

And it really just puts a smile on my face.

When I have these tips coming in, it makes it even better.

If you go to seek, go create.

com forward slash support, you can leave a tip and just let us

know how much you support us.

And I want to just give a shout out yesterday.

I got an email that GJ sent a gift of 64, kind of a random number

there, but thanks GJ for 64 bucks.

Buy me some coffee and maybe a sip of whiskey or something like that.

And I will toast you as I do that.

So thank you all so much for listening, sharing, and G.

J.

for sending that financial support.

And I really appreciate it.

All right.

Now, Steve, let's jump in.

Welcome to seek go create.

Thank you for having me.

I'm excited.

I love the tips thing too.

I mentioned it from time to time.

I thought it'd be great to mention it with this episode.

and it's just something that's like, they come in, we get these

messages and it's incredible.

I love it.

So, Hey, let me jump to my first question, Steve.

And this is going to be great with a, someone who's a

self titled super connector.

I ask you what you do, we're just out and about, what do you tell people?

I'm a partnerships JV guy I look for people Partnering them up whether with me

or with other people in my massive network and I promote them I highlight them and

I use my podcast as my SOP my standard operation position Process by meeting

people as I meet people on my podcast It allows me to see if there's a fit and I

just came back for an event last week I met a number of billionaires who want to

partner up with me And do work with me.

And we'll talk more about that, but it's all about the service

that you bring in the value.

Yeah.

Yeah.

And I love the word partnership.

I think what I want to do first is I want to pick that apart just a

little bit, because I think that's a word that like a lot of words,

there's words that are thrown around that I don't think people grasp.

Sometimes they're superficial, but there's a depth to it.

How do you define partnership?

What does that mean to you?

Fantastic question, Tim, because it's not being done a lot.

So it's unique and different, which is not a good thing, but it is what it is.

And I mentor entrepreneurs and I tell them all the time, you want to go in alone?

Or do you have some partners who can work together?

in our mastermind, we're going to give you guys a secret tip that we do.

We call it vertical integration marketing.

for example, you can have a mindset coach, business coach, SEO

expert, and a website developer.

Steve Ramone is their potential client.

The website guy does my website.

then he goes to the SEO guy.

to give it more value.

then I go to the mindset coach to help my mindset and my business.

Then I go to the business coach to take care of my processes.

But each time I'm passed around one, they're getting people they know.

So it's a warm referral, which I love.

I'm not a cold referral guy as I'm given to the SEO guy.

The SEO guy pays me a little bit.

Let's say it's a 5, 000 job.

He sends me 500.

And then the SEO guy sends them to the business mindset coach.

Okay.

It's 10, 000.

Okay.

He gets a thousand, whatever that number is.

So you can see everybody's winning by referring, get a client.

I'm going to charge this, this opportunity of commercial, commissionable referrals is

so powerful because it's a win, win, win.

Now people ask me, Tim, what about the client?

Well, they just got four business owners.

Who are probably have the same mindset.

They all work together.

And guess what?

As the website guys working on that, he can talk to the mindset coach guy.

Hey, would you find out how can I make the website a little

better from what you've learned?

So now you've got a community of partners.

Working to make that client bigger and better.

Yeah, so is money always attached to partnership

It doesn't have to be my partnerships.

I just, I'll give you a great example.

I had two ladies I introduced.

I do 20, 30 introductions a week.

I have all the time and I get three to five referrals a day because of

the partnerships of the value I bring.

We'll talk about that later.

But these two ladies, they do energy healing communication.

And so I put them together about three months ago.

Well, I get an email six weeks ago, Steve, you're so awesome.

We've partnered up.

We're doing an event in Hawaii in January.

We're taking, doing a couples read with 10 couples.

And they're going to make about split about 30, 000 each.

Plus one of them is coming from, Chicago to go to Hawaii.

She's bringing her family, but they do the same thing, they found a way to partner

up one lady's expertise, the other lady's expertise, and they're going to serve

couples with communication, with recce, energy, healing, and all that great stuff.

these ladies are not millionaires and billionaires.

They are just everyday coaching folk that wanted to be unique

and different and grow.

and the reason why I bring that up partnership we've got done some

work in ministry I do a lot of work, obviously, with businesses and leaders

of companies and things like that, Steve, and the word partnership.

First of all, there's a legal aspect to it.

I mean, I was with a company this last week down in Atlanta, and we

were doing some legal partnerships.

if you and I started a company and we set up a limited liability company or

something, there's a legality to it.

then if we jump over to the ministry side, there's this weird thing

where if someone sends a ministry a check on a regular basis, I'm

on the board of a few ministries.

They use that term partner.

I've never liked that.

I don't think it's good if it's not just like someone giving money.

I love what you're talking about and I love, we're going to dive deeper into it.

partnership Is much deeper and I think it has much more connection than

number one, just financial and number two, just calling someone a partner.

Agree?

I totally agree.

And I just came back from last week in Utah at an event.

I met a very wealthy man.

He wants to partner up with us, with our company.

That's a management company.

We fund companies, we help them direct.

Again, we're going to have contracts, MOUs and all that.

But the basis of our conversation was I can help you, You

can help me game changer.

That's at a multimillion dollar level, or it could be at the 10, 000 level.

Partnerships are two people working together, three people, 20 people,

but that we're partner like.

Our, our romantic partners, our wives are, what is that?

We're working together to accomplish something

Yeah.

And there needs to be benefit to both.

I think, you know, both of us, for those that might be watching this on

YouTube, they could see that we're not out of college or high school guys.

We've got a few years on us.

seasoned is a word I'm trying to use more and more, Steve,

it.

But, you know, I think back to some times, I mean, I'm kind of a

product of the eighties is when I was in college and learning things.

And seemed to be, and maybe it was just me, mindset of in transactions,

one person would attempt to take advantage of another person, which

to me is the opposite of partnership.

But you know, you've got a few years only has this philosophy, has it.

over the years.

Are we seeing some different trends or is it just part of the life

cycle that some of us go through?

We get older, I'm sorry, seasoned And we start thinking about,

longer term type things, you know, whatever the answer is, is fine.

Yeah, it's blown up since COVID and now we've got elections.

It's October, 2022.

It's the wars are so much going on now.

FOMO.

Fear of missing out.

And I get pitched every day for my part.

You probably do too.

And you know what I'm talking about?

And I love that you said transactional because I speak around the country

and taught the mentor and mentor entrepreneurs and business owners be

transformational, not transactional.

The transaction will come and guess what?

It may not come from that person, the how, when, or where.

And you said ministry, I call it God's currency.

If you're not a believer, that's okay.

We call it university currency.

It will pay you back.

And for me, it's been tenfold last year is my best year ever.

I'm 62 years old.

It came out nowhere until I realized, and Tim, you, I know with ministry,

you understand this is serving people by bringing them value.

With no thought of a transaction at all.

And as I told you earlier, I get three to five referrals a day

for my podcast, for my business, Hey, you just need to meet Steve.

He's got this massive network.

He's a super connector and exciting.

I'm blessed by God because I have an opportunity every

day to bless other people.

Yeah.

I love you brought up the currency.

One of the things we discuss here a good bit with.

The background that I have and a lot of people that listen into is that there is

a different currency in the kingdom of God than there is in the world system.

And what we're doing, I mean, we're not manipulating it.

We're just playing to that.

And so, part of it's love and things like that.

We'll talk more about that.

the big question I have, Steve, and we don't shy away from people's

background and stories here.

Big question I've got is have you always been this way or what are

some things along the way that have impacted this mindset that you have?

Well, at 18, just graduated high school.

I was going to go into community college and play a community college football.

And my family had launched a health club.

a very customer centric.

health club.

We wanted to be different.

We wanted to serve.

And one of the things my cousin, Jeff Ramona, love him to death.

He was a great mentor for me was when somebody walked in the door

of the health club, say their name.

Hey, Tim, welcome to the club.

Just look on the computer screen.

You've just run their car go.

Oh, hey Tim They're not gonna know the difference but just that little

act of kindness of value service of Saying somebody's name is a game

changer and I realized as I started doing that and started getting deeper

conversations and building relationships with very 40 50 60 70 year olds and

I'm only 18 Baking started taking me out to lunch to dinner doing different

things and I'm just And the power of it was I was building a network.

I didn't even know I was building and we sold in 2000.

I probably have thousands of people in that network serving them all

the way, walking through the club.

Hey, how you doing?

How's your baby?

Hey, you know, how you feeling?

You know, whatever it is, just building and bringing value to people.

I helped launch a restaurant after I left the club.

I took my whole network from the health club.

And brought them to the restaurant.

We were a fast growing restaurant because my whole network, I built a

relationship, want to come see me, want to come eat at the restaurant.

That's a huge tip.

If you want to grow your business, start building your network today by

bringing value, serving, servicing them and doing great things for people.

one thing, one, quick sidebar, Steve, I think my camera's frozen,

but I don't know if you can see me.

You see what I look like.

That's, okay.

Pretty much it.

So, sounds like sound still coming through.

So we'll assume everything's

Yes.

all that.

but one thing that comes up, Steve related this, a lot of people

when we start talking networking, use, I don't want to say excuses.

Let's just say that they say, that's not my personality.

I'm an introvert, And some of that, there may be some validity.

To it, but pre 18 hate to go back that far.

Knowing how old we are here, we're about the same age pre 18.

I mean, would you consider, you're extrovert outgoing people, person,

all those type descriptions would probably describe you, correct?

Yes, absolutely.

Okay.

so if somebody's sitting here going, yeah, well, I just need to check out

on this conversation because I'm not Steve's personality or even Tim's.

I mean, listen, if somebody is doing a podcast, that tells you something about

it too, you know, cause we're kind of cut from the same cloth, but I've been

around people and they will say, well, you just like going up and talking to people

and I don't really do that and all that.

What would you say to somebody that said something like that?

It's like, you know, that's just not me or that's not the way I'm wired

personality, something like that.

Just respond to that.

Give either encouragement or correction or whatever you want to do.

Yeah.

No, it's a great question, Tim.

Introverts, you have an advantage.

It's a huge advantage.

And I know they'd look at me and go, wow, what are you talking about?

Well, I call it the ASLA principle.

A S L A.

Ask, shut up, listen, and ask.

So you're an introvert and you're listening to this great show.

Have three questions when you meet somebody for the first

time in person or in your head.

Maybe the three questions are, what are your challenges in your business?

What's your goals?

Do you have a family?

Those three questions will spark a conversation that you

can start asking questions.

Cause I say, ask, shut up and listen, because a lot of people, if you've been

to a zoom room, which we all have been with a networking group or a business,

and some of the screens go black.

Now they may be going to the bathroom, they need water.

And that's, you know, it's not an excuse.

It's a reason, but let's think about it.

Are they really listening?

When I stop my video and I go to the bathroom, whoever's

speaking, am I hearing them?

Absolutely not.

So, when you shut up and listen, because that's a huge bridge,

because a lot of people shut up and turn their video off, but are

they listening to what's happening?

You can just listen about what Tim is, what he's passionate

about, what his challenges are.

That's why I love podcasting.

We'll get into it maybe later.

But when you use the ASLA principle, introverts, all you have to do

is ask a question and shut up.

Because that's what introverts want to do.

They want to shut up and they're great listeners.

You guys, I had to learn a lot from our introverts about listening.

I was terrible at it two years ago.

Podcast has helped, but.

and that's what I do.

I jump on a call.

I was on a call yesterday with a, or Saturday with a gentleman, very faith

driven, incredible obstacles in his life.

And I just shut up and listen.

And I said, here's a couple of things for you.

Here's an introduction.

I got an email from him about a paragraph long said, you've

completely changed my thought.

My story, I am so excited to work with you.

I really appreciate your time from the ministry of God or from the universe.

That's what service is about.

All I thought about as I was listening to him, how can I

support and bring value to him?

If you do that in every call, anytime you engage with people.

Game changer for your business.

It's been for me.

It's been for a number of people that have followed that.

And it could be as little as, Hey, you've got a great smile.

Or I love your background, your video, or you see somebody in person.

I did in church on Sunday.

Hey, your baby's so beautiful.

I love her curls.

Well, I affected her maybe three seconds, three minutes, three weeks, three months.

That doesn't matter.

It's when you make an effect and bring value to people.

Game changer.

it is interesting that you bring up, Introverts because many times

people are turned off by extroverts.

We, at times, I know I can do this, come across as too strong, can

run people off, too much energy.

I mean, I've walked in rooms and gotten so excited when

there's 20 people in the room.

You scare some people.

talk a little bit about that because that is something that those of us on

our side of the introvert extrovert scale, we have to be mindful of also.

I, Tim, huge kudos.

Nobody's asked that question.

I've done 150 shows this year.

That's the first time, I don't think I've ever been asked that.

Here's the power of an extrovert.

That you want to do that I've done because I always felt the same thing.

Tim, we're like brothers from another mother is I'm coming too

strong and I'm getting responses.

Steve.

I love it.

I'm an introvert and what I do is I bring value and I come on strong and he'll

talk about myself and I'm the greatest guy and I'll make all kinds of money

because I do this and this and this.

I think that's what pushes people away.

But if you come in saying, Hey, Tim, Oh my God, I'm so excited.

Here's a referral for you.

And by the way, here's a tip to help with your podcast.

Somebody else told me, I think it would help your podcast.

Check it out.

Let me know how it goes.

Those two different scenarios are much different.

You're coming on strong to support and bring value, or you're coming

on strong to talk about yourself.

I think that's when extrovert misses the point.

When it's ego and all about them Transformational not transactional

remember that audience Transformate people and do that in your personal

life I'm learning to do that better in my life is Being real, being value

driven, being resource driven, edifying.

You learn to do all that and it's not hard to do.

It's powerful.

Yeah.

And the interesting thing about it, I was thinking back, Steve,

back in the 90s, I was an engineer.

I came out of Georgia Tech as an engineer, but I, would not have

been considered an introvert.

wife and I got involved in, I think they call them network marketing,

multi level type marketing businesses.

and I was pretty excited because I had some skills to get out and do that.

But one of the things I noticed, This is real important.

I think for the transformational versus transactional, was going

out meeting a bunch of people.

We're going to talk about that here in just a little while, because I

know this is important part of this.

I was meeting a bunch of people, but Steve, what I noticed.

Is that everybody I met had a dollar sign on their forehead for me.

And that dollar sign changed the way I interacted with them.

And the opposite of that is something that you speak about.

It's the title of your podcast.

And it's got this term servant, servant's heart.

So I think this is a good time to go ahead and throw that

servant's heart into the mix here.

when did that come in?

When did that come into play for you?

When did you start recognizing and realizing the need for a servant's heart?

I've been in network marketing.

I was in network marketing for ten years.

Probably five or six years ago as I left it.

Yeah.

Same here.

It,

years during the nineties for us.

It was good.

I don't say anything negative.

I learned a ton from it.

I think if me and you started a company and did, The service part of it and taught

people business because they lose sight of being a business and being a servant And

if somebody says no, hey tim, that's okay.

If you don't like the product, you're not interested Do you know

anybody wants to sleep better?

Let's say i'd love an introduction and walk away from that So on the respect of

when I learned all this was about two and a half years ago I knew I'd been serving.

I'd done 25 million in partnerships over the last 11 years.

I probably made 10, 000.

I'm not complaining about that.

And here's why this gentleman, Joey, I just, I started talking to him.

We were on a get to know one on one and he sounded like he was doing really well.

Don't usually ask this, but I said, How well is well, because I

did 250 million sales last year.

I'm like, holy moly, can I get a little secret sauce here?

So he said, I wake up in the morning serving and I go to bed serving.

I serve my competitors, their collaborators, my employees.

That's my focus.

And of course he does other things.

He said, how do you serve?

And I said, I would go, Tim would go.

I go to you, Tim and go, here's a couple of introductions.

You'd come to me and go, how can I support you?

And I'd go, Oh, put my hand up, which is the worst thing you could do.

He said, you just turned Tim into a taker because you've given him some gifts.

But when they asked to support you, you say no.

So they're not constantly walking away saying what an a hole Steve is.

What I'd never work with him again, because it's not conscious level.

It's the unconscious God universe level.

They want to help.

They want to do more things for you.

And I started doing that, Tim.

And that's when these abundance came, you know, guests.

People that were rockstar guests, celebrities, football players, NFL,

because I would ask, I'm looking for pro athletes, celebrities,

high income business owner.

So what would

That is powerful.

if I'm doing the math here?

you learned this at about 60 years old.

That's how

Yeah.

I'm about to be 61.

When this releases, I'll be 61 years old.

And I'm in a similar situation.

There are things that I'm learning today that I'm going, Oh my gosh.

I mean, this is like game changer stuff.

Not necessarily rocket science either.

And I've always considered myself a Reasonably bright guy, what would you

have done differently or what would have been the different results over the years?

Had you had this mindset?

10, 20, 30, 40 years ago.

I mean, you had some of it.

It sounds like when you were standing there at the health club and moved

into the restaurant, you had some of the foundation, but you know,

there is a mindset you've got to have

Never asked.

So let's take the 25 million in approximate 10

percent is usually the rule.

I'll use the low number.

That's 2.

5 million over 10 years.

I think anybody honest will go, I'd take that because I never asked,

Hey, you guys, here's a partnership.

They go out and make millions or hundreds of thousands.

And I'm happy because I took care of them, but I'd be much happier if I

asked, by the way, Hey, let me put you guys together in let's, can we

get a commercial, commission referral?

Doing it today and people are giving me money left and right.

They're more than welcome to I brought them value I brought them gifts and

Tim when I call it is the Christmas gift and let's think back all of you

when you were six Or seven, I think no six or seven years are listening

to this But all you adults and when Christmas morning hit you got up at 6 a.

m Or early never got up as a kid you ran to the tree And you open that gift.

You're so excited.

Got my bike.

Oh my gosh.

But what have you done during the last couple of weeks in school?

You've probably made some type of gift for your parents.

Maybe you got a gift for your siblings, uncle, grandpa, whoever may be.

That gift exchange is what I get to do every single day.

Like today, being the best host to your podcast, to motivate,

inspire and educate your audience.

It is the best feeling.

So if you have that mindset of a Christmas gift exchange, it's so cool.

and it's Christmas every day.

Isn't that what we've always dreamed of having Christmas

Amen.

yeah, this is, and this I'll, I'll always kind of telegraph

when I'm about to go cynical.

And this is a, maybe a little bit of a cynical question, but.

most people out there in the world takers?

Doesn't it seem as if the reason we're in sort of the position we're in is because

there's so many takers out there, Steve?

Absolutely.

And I talk to people all the time and the comment I get, Steve, I got bills to pay.

I need to make money.

I need to do that.

And I completely understand.

I do not push that away.

And I don't judge.

The Bible tells me never to judge.

I used to do that and I've learned a lot with my ministry

in Christianity to not judge.

You also have to have a process in your business.

To make money.

And that means building a network by bringing people value.

I not every person I meet, I try to bring them all value.

And I probably do 95 percent of the time, but they all don't partner with me.

So that's, I want to get that out there.

If this is not too woo, woo's like, ah, Steve affects everybody.

I don't.

But if you have the mindset and the great word, you said earlier,

Tim of being able to bring value.

It's great.

They talk to somebody, Oh, Tim, he's got a podcast.

Well, I'm a podcast production.

He needs to hire me because I could triple, quadruple 10 times as subscribers.

I know nothing about Tim.

How are you going to be able to help somebody if you don't

know anything about them?

What you don't know, you don't know.

That's not the great way to keep a business.

And I call this Tim short term thought process or long term.

The short term is I sell you right away.

And you start becoming a client, maybe you stay for a while, but the

majority of the time you don't, because I've not built that relationship.

You hire me, we start doing your podcast, producing them, doing all that, and maybe

you're happy, but there's no relationship.

But if you do long term and you spend time with them, maybe it's two or

three meetings, maybe you'll give them a free production of your podcast.

I believe if you have a servant's heart, you're going

to give your IP away for free.

Now people go, Holy mackerel, Steve, they're going to steal everything.

Not one person I've talked to that does that stuff.

I do a free podcast workshop every month for free doing for six months.

I have no problem.

If somebody wants to take my system and run with it, more power to them.

But most of the time they're going to need you because you're

the one who built that system.

You're the one that managed that system.

You're when created that system.

But when you do free stuff, man, it talks to you.

It loves that

Well, if you go back to the thing you brought up at least three times.

that is that it's transformation, not transaction.

I've lost a little bit of count, but let's just use that as a foundational

principle that transformation takes a lot of variables.

There's a lot to that.

A transaction is just a cha ching cash register or an online

transaction, and you're done.

You can move on and truthfully, you can never interact again.

A lot of people, that's the way they look at, but.

you know, to kind of tie it to a principle that we hear about a good bit in church

world, and I don't think they do very well at it, by the way, just so I'm a

little bit critical, is discipleship.

It takes time to transform.

It takes patience.

Like you said, short term versus long term.

I mean, the reason that I call myself a coach and not necessarily

a consultant is that I want to develop long term relations.

I mean, every client I have, I've been working with for a long period of time.

Most of them I've known for 20 plus years.

someone asked me recently, I need to talk to a former client.

And I went, I don't have a former client still working with all of them.

Well, somebody did an exit recently.

So, you know, they, we, we built their company to sell anyway.

and I do think that that goes back to this servant heart that we've talked about.

And I, we've sort of moved all around defining and all that,

but talk to me more about that.

Tell me when you say servant heart, I mean, it's, it's in the title

of your podcast, servant heart.

Tell me more about that because I think a lot of people miss

great value adds here.

One servant's heart, we all have bad days.

We're human.

God made us fallible.

God made our business fallible.

We have the ups and downs.

You entrepreneurs, business owners, people out there, even though you're

eight to five, that's what it is.

But here's the power of service.

I tell people all the time when you have a day that's just not working and you're

getting a little anxiety and stress, walk away from the office and go out and serve.

And I'll use a great example.

Few years ago, two o'clock, a couple of canceled appointments, a contract didn't

go through typical, not a good day.

I went to the grocery store and I'm sitting in line by my groceries for the

family and there's a lady in front of me with a baby and I just mean, you get this.

Spirit, Holy Spirit calling me to, I'm going to buy her groceries.

We hear stories, people buying the Starbucks behind,

which is all really cool.

So the, the clerk is long haired.

I'm in Northern California, surfer dude.

He's like, dude, nobody does that.

What are you doing, dude?

I said, Hey, I just take my credit card.

Just something I want to do.

And she's like saying no, no, no.

And they finally let me do the transaction.

I do my transaction.

I walk out and her name's Debbie.

And I say, I'm Steve.

Nice to meet you.

Cute baby.

And she starts tearing up and I apologize.

I said, I didn't want to upset you.

She goes, Oh no, no, no, no, no.

my husband lost his job last week and that 30 in groceries you bought I didn't know

where we're going to get the money from or how it was going to affect our life

You gave us the end of the week or early next week another opportunity to spend 30

on groceries Now I didn't know about it.

That's what a servant's heart does.

We don't know what people's shoes are walking into I didn't know hers.

I just have that mindset of value.

I wanted to help her.

I had a calling I wanted to serve her which I did but here's the power of

serving that people forget You What is she going to do audience when she goes home?

She's going to tell her husband the story.

Oh my God, I met this guy, Steve.

He bought her groceries, whatever they say, what is their next step?

What are they going to do?

They're probably going to serve somebody else most of the time.

So service leads to more service leads to more service leads to more service.

And that's my excitement about this.

And I've been doing for so long.

Now I realize is And I've had it happen.

Hey, Steve, thanks for serving me.

I reached out and help somebody else because of your service.

We start bringing this around and put a big hug around this as a world.

A lot of these problems we have will probably diminish a lot.

There are some people that may be listening in that

will consider this a tactic.

It's like, okay, I'm going to start doing servants hard and I'm

going to go buy somebody groceries.

And that's not a bad thing.

That's a good deed, but it's a tactic.

It's not a, what I would call a base level character type issue.

And I guess it leads to the question, and this is the question I'll ask.

Can someone have a servant's heart part time?

Can they flip it on and flip it off?

Or is it just who they are?

that's a good question.

I try to tell people all the time have that value.

I do.

That's my superpower.

I've learned to talk about my, and I know it is because

I get responses all the time.

Even part time is better than no time.

That's my first thought about that.

If you're twice a week going out serving people and on a quick note

You need to buy somebody's groceries.

I've told people why don't you call your best friend?

You haven't talked to in a while and this lady did it and the best friend said,

oh my god I've been thinking about you.

I feel bad.

It would happen last year.

I'm glad you reached out.

Did they serve their best friend?

Absolutely.

So we want to keep in context what service is it's bringing value It's uplifting

transforming people very little Or a lot

So yeah, if you're doing a part time i'll take that all day, you know,

it's like I think of prayer and ministry I try to pray every day, but

i've missed days Am I a bad person?

Absolutely not.

Just try to make it part of your life as much as you can

And truthfully, something's better than nothing.

And I'll call it a glow.

And I don't know if that's a good technical word, but the glow you got at

the grocery store is probably something that you couldn't just like walk away.

So, okay, check, check that off.

I'm going to go back to my, transactional ways.

this is something I've observed.

I notice that I am not quite as in that servant mode as I like to be when I'm

fatigued, tired, there's a lot floating around in my head, and I used to not

think about that much, 10, 20 years ago, maybe I could just run off adrenaline,

but Steve, I do think there's just a, healthiness that makes it flow better.

Does that make sense?

Lots,

you know, if I'm tired, sometimes I'll revert to being a little bit short

temper, and especially this is unfortunate around the ones that I love, family.

You know what I mean?

I'm not like the outgoing, super duper friendly dude and all that.

Talk, talk more about that.

How important is it to just be not just mental and in the game, but

just kind of like, know, rested.

I love glow and flow great combination of words because I'll give you another story.

I did, you know, as I do introductions to this lady, Katie, she let me use her name.

So I introduced her to three people.

I thought they'd be good partners, could work together, a lot of synergy.

Well, for six weeks, she finally answered.

if you get an introduction, try to do it within 48 hours while the energy's high.

Things happen, and in this case, it did.

And she followed up with all three of them because I was on the email thread.

And, I apologized, but I had some problems with my special needs twins.

So they went through in a couple days I get an email from katie.

I've saved it.

She goes.

Oh my god, steve She said something about, I'm speechless, but I'm typing this.

I don't know how I can be speechless, LOL.

She goes, you introduced me to those three people and I really appreciate that,

but you don't know what you just did.

Those three people gave me resources that I've been trying to find

for 15 or their kids are eight.

So I think she said seven years, three conversations, 30 minutes

each, an hour and 30 minutes.

You've completely changed my family's life.

And I have to thank you so much.

I'm sorry, it's just, those are the things that want me to serve more.

So when you say glow and excitement, when you're tired, just think about those

responses that you get from people and you're going to want to keep serving more.

Doesn't cost you anything, maybe a little bit of time, but the ROI,

which is the business term of that, I mean, I have that email and I,

like I said earlier, I've saved it.

I'll read it a couple of times a month and I get not to that

level, but more stuff like that.

Hey, you got to meet Steve.

He's a great guy.

He just wants to take care of people.

He cared about me.

That builds on itself like there's no tomorrow.

Yeah, it absolutely does.

And like we said earlier, If we could one person at a time, one

act at a time, serve someone at a time, the world's a better place.

I think more people, need to consider that our role here is to make it a better

place, whatever that looks like different people have different assignments, I

think what I'd love to do here now, Steve, is move into, talking some skills that

are involved with this, some specifics, because at the beginning, you talked

about partnership and how that's led to definite financial gain I didn't

want to jump right on the money part of it immediately because I wanted us

to layer that to build back up to let people know, don't start making this

transaction because it's transformational.

It's not transactional, is there anything else we need to address with the mindset

before we talk about some maybe specific just mindset first or before we move on?

Like any habit, I believe this is a habit.

I'm out every day, like I've said earlier, looking at how I can serve people.

Practice it.

Write it down.

write down every time you've done service to somebody.

Write down how you felt.

Write down how they felt.

Like a lady reached out, she goes, I just helped a lady get her

groceries in and she was so thankful and she's so nice and so sweet.

I wrote that down.

Then at the end of the week, read all those different scenarios that you served.

How did they feel combined?

How did you feel combined?

And most importantly, how did your week change and 100

percent of the time people go?

Well this happened I had a great day with my wife a former client came back and gave

me a referral You don't know what that is who when and where but I know something's

going to happen I just can't tell you when because I get asked that all the time.

Well, when is it going to happen?

Excuse me, sir, but you become a transactional again.

in this type of business where we're building relationships and networking

to where service comes to value.

That's good.

So let's shift just a little bit.

I know that someone who's been this since you were 18 years old.

So that's a few years right now, a couple of years.

that you've gotten some dos and some don'ts, some things to be aware

of and always, you know, always endeavors and stuff like that.

Things that I'll call like skill or practices and all that.

So let's hit a few of those and then as we wrap up, I wanna talk about this

alliance you've created and give some people some more information on that.

Absolutely.

dos and don'ts are always and nevers, however you want to go with it.

I just want people to get some action steps here.

Yeah.

Just check yourself when you're talking to people.

Donnie Boven, I'll mention his name.

He's one of the top coaches out there.

I jumped on a call with him and I started selling him.

I was transactional.

This is three or four years ago.

And he stopped me and he goes, well, well, well, you don't know anything about me.

I felt bad I got off like what an idiot man I didn't get a sale But

he came on podcast three years later and we talked about that and how I've

changed how he helped me change my mind So again, it's back to the practice

Whatever for you it takes is maybe you bring, you put a big word value on your

computer screen as you meet people, or you go practice serving other people,

or one skill set is if you go search volunteers on the internet, there's

two or three websites that will tell you how you can volunteer in your area.

And I've shared that with a number of people and then go out and serve, go

to a soup kitchen and feed the hungry.

I just two weeks ago helped build a school, rebuild a school.

We beautified it through my church.

It's called beautiful day.

I do that because it keeps me.

in that mode of serving.

And it's a powerful service.

I mean, we met the principal last night at our dinner and she was

in tears, the family, the kids.

and again, grasp that feeling of when you serve somebody, even when

you tell somebody their baby's cute, look at their reaction, be aware

of that, the smile that they get.

Cause again, we don't know the shoes that people are walking in.

She could have had be going through a divorce.

She could have been lost her job, but that brief moment of service can

make the impact in somebody's life.

How can you impact people?

Can you transactional?

Or can you do a transformational?

I'll let you guys answer that.

One of the things I agree with this, and sometimes this naturally.

And so teaching someone how to do this is a little bit difficult.

So I'm going to ask for what technique do you have that you

can share for just meeting people?

Breaking the ice.

you're doing your volunteer work or you're on an airplane or you're in the grocery

store line or you're somewhere because I get the feeling and I'm this way too.

I've kind of had this six feet rule, which was interesting during COVID when

they said away from people's six feet.

I'm going, gosh, that's okay.

So I'm going to go to the 10 feet rule that if they're within 10 feet, I'm

talking to them and you know, we had to be careful not to get up in their face

then because some people didn't like that.

But, what are some practical techniques.

What does Steve do when he just bumps into somebody out and about, not literally,

but figuratively and you're just kind of sharing or gathering info or talking,

what are some, applications there?

Top one is questions, questions, questions.

Gimme some,

Back to the,

gimme some of your best questions.

how long have you been working at Safeway?

Oh, two years.

Do you like it?

Oh, I love it.

It's such a good job.

Are you going to school?

Yeah.

So you're paying for school.

Yeah.

Oh, that's interesting.

Or at church.

Hey, it's nice to meet you.

We do a welcome.

People are afraid of that.

They always say at church, you know, you probably have it at your church.

I know you're an introvert.

You extroverts go to the other side of the room, which I'll sometimes do.

But I'll ask you a question.

How long have you been at our church?

Do you enjoy it?

What do you do?

I have to be careful, Tim.

I know you get this too.

It's so easy for me.

But I also know anybody can do it because I didn't do it five years ago.

I just serve people.

And the other thing, two things you can do is before you jump on a call with

somebody for your business, spend five minutes like the gentleman on Saturday.

He's an ex military and I introduced him to three vets that could help

his business and partner with him.

And I did that right in the first five minutes.

So that's another tip.

Serve right away if you can't.

He was blown away, and I don't know if I mentioned it here, but I've

had two or three texts from him, he said, you completely changed my life.

Well, that just spurs the energy of doing that.

The other thing is, and this is the best tip I learned about three and a

half years ago, use people's names.

Walk up to a restaurant, and here's two tips.

So your restaurant, you see the name tag, hey, Debbie, How you doing today?

Great.

Can we get some waters?

Hey, Debbie, here's what we're gonna order.

Hey, Debbie, we're gonna do this.

Her energy level is completely changed because we're building a relationship.

I'm not a hey, man.

Hey, sir, type of person.

I don't go to my best friend.

Go.

Hey, dude, I may see that.

But go, hey, sir, When are we going to get together?

Hey, sir, when we, I mean, we're going to say, Hey Mike, Mike Sullivan.

Hey Mike, how's it going?

So doing that, when I learned that.

Blessings have come.

And the other thing is be different.

And I use restaurants.

For example, I've interviewed over a hundred rep managers and I just

did this moment cause I want to write a book, how to be a better

customer, not customer service, but be the other side of the table.

Be a better customer.

Don't yell at people.

It's not their problem.

Work with them, serve them.

And it just happened a couple of weeks ago where I did it with

my wife and the name was Libby.

There I say to Libby.

Thank you.

You're fantastic.

Can you do me a favor?

Can you grab your manager?

Oh, what's up?

I said just go ahead.

I do that purposely because I don't want to set it up and you'll see him

walk away and an audience Try this.

It's so cool when they're good be authentic Don't just do what to do it when

you get a good waiter waitress do this.

So I see them talking.

I'm like Look at my wife, Melinda.

I said, Melinda, look.

She's like, oh my god, they're worried.

the manager comes stompin over.

I said, what's your name?

it's Tony.

Hey, Tony, I'm Steve.

Nice to meet you.

I gotta tell ya, Libby was so darn good.

She was on top of it.

She talked to my wife about her kids and she was just very friendly.

I asked this question.

I said, Tony, how many times a year do you hear about How good your staff is?

He goes, I've heard it three times in 10 years.

three times I've been asked to come to a table and somebody said,

Hey, your weight staff is good.

And it's been a year.

That doesn't help anybody to remember their names Help and I was at a

grocery store and it was a long line and this lady's screaming.

We've been at grocery stores Screaming I said, man, you

know relax She's like i'm late.

I gotta be so don't come to the grocery store.

It's just clock in the afternoon It's gonna be busy and then we're short,

you know, you could tell him I think they were short staff So I went and

grabbed the manager trying to be a servant and said, you know, he he

said Anything I do, what's going on?

He said four people called in six first time in my two years here.

I'm way short staff I got people I'm trying to scramble and find people Well,

a lot of people might heard that and I turned to the lady I said a couple

of things that can I share with you?

I didn't scream and don't scream at people like that Let's go.

Hey, you know what six o'clock.

It's probably a busy time.

Yeah.

Yeah.

Yeah, but I had to pick up some things I said, yeah, second thing

is you hear what she just he just said They're short staffed.

He's trying his best.

So does your screaming and yelling help the situation?

Or hurt the situation?

I want you to think about that.

She got a little perturbed.

Then she goes, yeah, great.

She put her groceries down and left because she was late.

Got a standing ovation.

I didn't do it for that.

That's what we do is servant's hearts.

It can happen in our personal life, in our business life.

Live your life that way.

Yeah, the good thing is maybe just calling someone out, you know, you

don't want to throw somebody under the bus, but just call him out.

Might cause her to reflect and make a change to sometimes we need that jolt.

Steve, how about, you know, one thing to help people remember you.

I told you this before we hit record.

That's one of the advantages of my lifestyle.

Like I said earlier, I let people know I'm like uncanny, able to

remember first names, last names.

I don't memorize as much, but I could go into a room with 30, 40 people.

And within a short period of time have all their first names.

I think there's extreme value to that, which kind of wants me to transition a

little bit here in our last few minutes to business settings, because I know

you mentioned earlier, you were at conferences and I know that you have.

built this community with millionaires, billionaires, business people,

people that do certain things.

So let's talk about, I do think that people need to do that in

their everyday life, talk about being in more business settings.

You know, what are some do's and don'ts or things that you do If like you're going to

a conference, you're flying to Orlando and you're going to be there for three days,

you're around a bunch of either business people, entrepreneurs, engineer, whatever

it's going to be, what's your mindset?

And what are some techniques that you're using just to make that

a productive networking time?

We'll start with the doubts

Yay.

Don't pitch.

Amen.

I knew you'd like that tip.

Don't pitch.

Don't be transactional ever.

Don't be negative.

Don't have negative energy.

The other thing is try to meet as many people as you can, but don't

meet them to be transactional.

This ties to the transactional because I've seen people do that.

Like I'm just going to meet everybody in this room and I know

I'll get a client out of it now.

That mindset to me, it works.

So that's why people do it, Tim.

But I don't like that.

Here's some great dues.

Mention people's name, Tim.

Hey, Tim.

Nice to meet you, Tim.

You know, what do you do?

Tell me what you do, Tim.

You know, I heard you say you do SEO.

How long have you been doing that?

Oh, Tim, that's really cool.

You got those kinds of clients, man.

You're a rockstar.

Well, thank you.

You see what I did there?

I said your name multiple times.

You remember I learned this tip.

It's not my tip, but learned it five years ago.

But edification people like, well, I don't know him.

How can I educate?

Well, if you tell me you're an SEO and you work with McDonald's, for

example, that's a rockstar business.

You did SEO with them.

You're a rockstar.

Or they talk about, Hey, I've got clients.

They stay with me for years.

Just like you had mentioned.

Man, that's awesome.

That's my goal.

How'd you do it?

Now you do edify them.

You ask for help, advice, tips.

People are so willing to help most of the time.

It's great.

Then what you want to be is think of ways that you can

bring them tips and resources.

They mentioned that I want to start a podcast.

Well, you know what tony i've got a free podcast mentor workshop Why don't

you come love to have you holy moly?

Yeah, I love it Oh here, let me get your email and i'll get you set

up i'll get you an invite imagine doing that To everybody in that

room, you're going to be remembered.

Talk about remembering names.

They're going to remember Steve Ramona.

They'll probably remember my last name.

The other thing is when you're in business mode, meeting people in person

and you become transactional, they're very interested in what you're coaching.

Let's just use that.

And you say, it's 10, 000 for six months.

And I do this, this, and this, and they go, you know what?

No, I'm not ready.

I don't have the money or, you know, this is happening.

Don't get down.

Don't be upset.

Don't show that energy.

Here's what I tell you to do.

Serve them even more.

Well, Tony, you know, I appreciate that.

I'll follow up with you and see when you're ready but you know, I

heard you say something about this.

I'm going to introduce you to Jim.

I think you guys would be great partner.

What I ask when you do that and you get a no and you keep serving

and bringing value, are you going to be remembered as the good guy?

Yeah.

Absolutely.

We know the answer to that.

I've done it many times, and I've had a lot of mentorship, mentor,

mentees that I've worked with do that.

And then months later, they get a call from that person or an email.

Yeah, I'm ready to go because you're memorable because of the value bring.

Now, You could do negative stuff.

You're memorable for the wrong reasons, but you can also be memorable

for the good things that you do.

Yeah, that's good.

And, it speaks to that long term mindset versus short term.

So what do you do to, stay organized to keep up with things.

You know, you leave that conference in Orlando and, you know, if there's 300

people in the room, you've probably met.

You and I would have fun.

You've probably met all of them or almost all of them.

And you know, there's business cards, there's things to do on our phones.

Now there's stuff like that.

me just a little bit practical, like what do you do when you leave there with,

all of that information you've gathered?

Great question.

I'm doing that.

I was in Utah last week and I met 10 new people.

Hey, text me your number and put in there what, you know, what you need.

Like Emma, who I met last week and wants to be introduced to a couple of people.

Another guy, Owen Ellis wanted to be in my podcast.

So I sent him the link, follow up right away, you know, within that

week because of energy and your work.

You said you'd follow up with that stuff.

So I use text, but I use a software called the brain.

There's go high level.

There's so much software out there, but you do want to keep track of it

because the followup is so cool as well.

Hey, how'd those introductions go?

Oh man, they're great.

Thank you so much.

And then you can start another conversation like, Hey,

let's jump on another call.

It's been a few months.

Let's follow up.

Half my calls are followups now.

Yeah, I actually love just going through my texts and say, you know what?

I haven't talked to Steve in a while.

Let me say, Hey man, Steve checking in, you know, you and

I talked about blah, blah, blah.

What were the results of that?

How'd that go?

Something like that.

that's powerful.

I think a lot of people just.

I think it's moving into that transformation.

I love the theme that we're developing here.

it's more.

that transformation something that you obviously have done well steve but I

think it's probably you were prepared for this most of your life you are now

gathering people with pantheon alliance?

I think it's called a mastermind, but it's interesting

Yep.

mastermind bringing those two words together I've I looked at that i'm going

as an alliance or mastermind or both probably yes, but Tell me a little bit

about that and maybe how You of your contacts from that conference in Orlando

or wherever it was have moved into there.

You could use names or no names, whatever.

Just how has that moved to now this group that you are the I'm guessing

you're the connector for all of those in the group or something like that.

Just tell me more.

Yeah.

The word of the people used over the week was Rolodex.

me

with highly.

Let me

Yeah,

second, Steve.

For those that were born after 1990, a Rolodex was this thing you used to have.

You would spin and have little cards that slip in and out and all.

That was very, very good.

I can say my CRM probably that's the new term we want to use.

But what we do is we do partnerships.

We help guys develop events.

We've got a couple guys this in October are doing an event in Costa Rica.

speaking and educating and influencing people and also building a network.

All of our events, is about networking, getting together with high income

producing people that may fit with what you do, but also showing them

how to integrate these, like I said earlier, the virtual integration

marketing, how it could fit.

But we need to meet people.

And a big lesson that I learned, if you want to scale and make millions

and billions of dollars, if that's your goal, it doesn't have to be,

I feel more abundance, it's a word I use, the more I can serve people,

you need to be around those people.

You will not be a millionaire working with people in network marketing

companies, nothing wrong with them.

It's not what I'm saying.

Cause I used to run six networking groups and there were people probably making

no more than a hundred thousand a year.

I wasn't going to meet millionaires and billionaires.

So I left that.

To start my podcast.

And that's when I started meeting very successful people and now bringing

them to the Alliance when they're a fit, partnering up with them or having

them partner up with other people.

So that's what we do.

we get together monthly, we host events and bring in people

and talk about what they do.

Sounds fun.

I enjoy that kind of

Me too.

there's a couple of questions I've got to wrap up, but before I do, is

there anything else that you want to tell that person that's still

listening into this conversation?

Something that I may have missed or just something's on your heart,

something you want to share the Holy spirit, nudge, whatever it is.

Amen.

Thank you.

Cause there is always something.

Audience get better 1 percent every day.

Serve one person today, serve another person tomorrow, and then maybe

the third day you serve two people.

Or you check your emails, just get better 1 percent every day.

We're in October, so that's three months.

That's approximately a hundred days.

If you increased a hundred percent, your productivity by getting

better 1 percent every day.

Once you think about how much better you'd be and how fast you grow.

That's good.

It reminded me of a book I read from Pat Riley.

called the winner within, and when they were winning their,

Two, three championships.

His book talked about getting a percentage better every year, even

after they won the championship.

So that's awesome.

Great

Yeah.

It's very good.

a connector.

One of my final questions I usually ask is how can people connect with you, Steve?

Where do you want to send them?

If someone says, man, I got to get more Steve.

where do you want people to go?

We'll include it in the notes and all that kind of stuff, but,

tell people where to find you.

Thank you, Tim.

I appreciate that.

Steve Ramona, R A M O N A on LinkedIn.

I live there.

I think it's a great business platform.

the other thing is email me, SteveR1961 at gmail Here's my

office number 408 642 6288.

You can text me or call me, tell you about my free workshops.

I do a business workshop as well for free and I'll get you that

information or you just have a question.

Just reach out anytime.

Very cool.

I love when people put their birth year and their email addresses.

That tells me a lot about them a little bit about our age.

At least you didn't have a hotmail account or something like

Yeah.

me at hotmail

AOL, AOL.

com.

comp comp you serve, man.

We're just showing off our age badge.

We are

Steve, we're Seek, Go Create.

Those three words describe what we do here.

They have roots in a lot of cool stuff, but to allow you to choose one of those.

Seek, Go Create.

Which one do you choose and why?

every day.

Your 1 percent should be creating service, creating value 1 percent every day.

And you do 3 percent tomorrow.

You're ahead of the game.

Create value, which creates service a servant's heart.

And you'll be so happy.

Ramona, I appreciate you being here.

I appreciate you sharing all about the servant heart.

Just a reminder, the podcast is doing business with a servant's heart.

you are listening to this on your podcast player right now, Soon as I finish,

go over, do a quick search and we'll probably have links below anyway, but

you can subscribe, listen in there.

great content.

Great.

It's concise.

I like it.

I love having hour long conversations.

Steve's good at 30 minute ones.

So that's a good thing.

Go check that out.

Check out everything, Steven.

I recommend you.

Shoot him a message and connect with him because I can tell because of the heart he

has, he loves connecting with new people.

That's very exciting.

Thanks for listening in here at Seat Go Create.

We've got new episodes every Monday on YouTube, all your podcast platforms

until next time continue being all that you were created to be.