1 00:00:24,345 --> 00:00:29,705 Hello and welcome to this week's episode of the Wedding Lounge podcast. We are joined by a very 2 00:00:29,705 --> 00:00:36,105 lovely, very special guest that both Evie and I look up to. Yes. And that is Susie Evans. Hi Susie. 3 00:00:36,105 --> 00:00:44,825 Hello. Great to meet you. Thank you for joining us today. Susie is a luxury wedding planner. 4 00:00:44,825 --> 00:00:50,985 Yeah. I think the word luxury is quite an interesting term. Susie, what do you feel the word luxury 5 00:00:50,985 --> 00:00:56,745 means? I'm going to start off here because I think of says lots of thoughts. People say lots of 6 00:00:56,745 --> 00:01:00,345 different things and I just want to really stress like I don't think there's any right or wrong 7 00:01:00,345 --> 00:01:05,625 answer because everyone's opinion really does matter and everyone's thoughts on it. It's so different. 8 00:01:05,625 --> 00:01:10,665 You know the word luxury and I do use it a lot and I am very conscious I use it and I do try and 9 00:01:10,665 --> 00:01:15,545 actually step back from it because I think it isn't overused word but at the same time it's you know 10 00:01:15,545 --> 00:01:21,785 sort of bad word it's like it's just everyone thinks so differently about it. So for me I would say 11 00:01:21,785 --> 00:01:26,665 like it's not about the total budget how much people are spending and you know whether it's 12 00:01:26,665 --> 00:01:32,585 50,000 to 500,000 it like that shouldn't be kind of the protocol but what we talk about luxury. 13 00:01:32,585 --> 00:01:37,785 For me it's I've got the luxury of the clients that have the good budgets absolutely but actually 14 00:01:37,785 --> 00:01:43,225 it's bringing those experiences to their weddings, their celebrations and how they bring that 15 00:01:43,225 --> 00:01:48,985 experience. Not just about trends and doing spending the most of flowers and having so it like for 16 00:01:48,985 --> 00:01:54,425 example my weddings whilst they'll look beautiful because generally I'm working with some good healthy 17 00:01:54,425 --> 00:02:01,225 budgets actually the all-round everything is at a luxury good level because I want the full experience 18 00:02:01,225 --> 00:02:06,985 and the clients have that luxury to be able to do that but you know I might not be spending 100,000 19 00:02:07,945 --> 00:02:12,265 does not have flowers but actually we spread that cost around so that everything around them so that 20 00:02:12,265 --> 00:02:19,225 guest experience and it's not about having you know the world's worth best Instagram picture for me 21 00:02:19,225 --> 00:02:25,625 it's actually let's get exactly what the clients want for their budgets and actually give them that 22 00:02:25,625 --> 00:02:29,625 luxury you know what that what's luxury to them it's not that what's actually to me it's what's 23 00:02:29,625 --> 00:02:34,745 luxury to them and you know how we can immerse that for them it's yeah it's such an open-ended 24 00:02:34,745 --> 00:02:40,665 question that I can go on yeah I think it's that kind of indulgent feeling isn't it like it doesn't 25 00:02:40,665 --> 00:02:45,465 matter what your budget is if you're going to push yourself that bit further it's an indulgence it is 26 00:02:45,465 --> 00:02:51,945 that polished feel isn't it yeah for me like I keep saying it's not just about one part of it it's 27 00:02:51,945 --> 00:02:57,785 like the whole experience so behind the scenes right from the the chefs to the porters to the you 28 00:02:57,785 --> 00:03:01,785 know the team doing the flowers the week before the conditioning actually that's all part of that 29 00:03:01,785 --> 00:03:07,305 luxury experience it's not just about what you see on the day the power as well like the fact you 30 00:03:07,305 --> 00:03:14,025 won't do a marquee wedding without two generators yeah that's luxury to me yeah absolutely that's 31 00:03:14,025 --> 00:03:17,465 what makes all those things behind the scene and it's it's not just me bringing the beautiful luxury 32 00:03:17,465 --> 00:03:22,505 wedding it's actually the team that I bring behind that there that's what creates that the luxury 33 00:03:22,505 --> 00:03:28,825 aspect now what do you find sort of thinking financially I know you said obviously get 34 00:03:28,825 --> 00:03:35,305 experience it's important what do you find a lot of your couple the spending their budget on apart 35 00:03:35,305 --> 00:03:40,585 from obviously venue and catering which are the big big parts of a budget do you find your clients 36 00:03:40,585 --> 00:03:46,505 have sort of similarities in the elements of their way yeah absolutely you know whether it's 37 00:03:46,505 --> 00:03:50,985 you know marquee or venue I think food will always be my sort of top priority with my clients 38 00:03:50,985 --> 00:03:57,785 with the food and this is going well I'll touch on again so for me staffing labor the teams behind 39 00:03:57,785 --> 00:04:02,265 the probably my biggest spend and I'll be honest with you I have to educate my clients right from 40 00:04:02,265 --> 00:04:06,905 the outset it's not said they're like yeah yeah let's have because obviously especially the catering 41 00:04:06,905 --> 00:04:12,585 sometimes my staffing costs are 50% of the catering costs and people really struggle to get their 42 00:04:12,585 --> 00:04:17,065 head around that and you know I'm really honest with them and but you know I've got lots of scenarios 43 00:04:17,065 --> 00:04:22,505 the experience I've had over the years I've had teams catering teams where we pay a lot less that 44 00:04:22,505 --> 00:04:27,785 you get you essentially get what you pay for it's going to say it's a guest guest experience though isn't it 45 00:04:27,785 --> 00:04:33,145 like yeah the none of your guests have to wait for anything and to have those people there to 46 00:04:33,145 --> 00:04:41,785 cater to those guest requirements is what elevates it and makes it yeah it's not just the delicious 47 00:04:41,785 --> 00:04:47,545 food and I think people have a tasting they can see what they get paying for with in terms of the 48 00:04:47,545 --> 00:04:51,545 physical food that their guests are going to eat but it's all that as you say the service the 49 00:04:51,545 --> 00:04:57,145 background team making sure that they're not suddenly oh gosh like someone's without water on that table 50 00:04:57,145 --> 00:05:02,265 you know all of those things that elevate the whole experience yeah people find it as you say hard 51 00:05:02,265 --> 00:05:07,545 to put a financial sort of value on it they don't understand but when it's not there they'll notice 52 00:05:07,545 --> 00:05:14,025 yeah oh absolutely like you know if I ever see a guest have to ask for water for example a table 53 00:05:14,025 --> 00:05:18,425 that should never happen but I appreciate when budgets are lower there will be slow staffing 54 00:05:18,425 --> 00:05:22,665 levels it's just not possible to have that level of service and I completely understand but you know 55 00:05:22,665 --> 00:05:27,465 like the best thing in the world but the staff aren't there behind it it just makes such a you know 56 00:05:27,465 --> 00:05:32,185 even thinking porters I absolutely adore porters for catering and the only caterers that don't 57 00:05:32,185 --> 00:05:38,265 even have porters teams and I think they make the biggest it like I'd absolutely door them because 58 00:05:38,265 --> 00:05:43,385 they do everything and anything and they are I think just they from the chefs and everyone behind 59 00:05:43,385 --> 00:05:47,785 the scenes the operational team I think they just get forgotten about and I think we need to really 60 00:05:47,785 --> 00:05:53,145 embrace actually this is actually these are the people that the cogs are moving and making this 61 00:05:53,145 --> 00:05:58,665 experience just the other thing in terms of the spend and I think it's production as well and it 62 00:05:58,665 --> 00:06:02,265 doesn't I'm not talking huge I mean a lot of mine are very bespoke builds and things and I get that 63 00:06:02,265 --> 00:06:07,385 but in terms of lighting and things there's so many simple things you can do and I think people often 64 00:06:07,385 --> 00:06:13,785 over an oversight in terms of like lighting simple lighting can make transform a room drastically 65 00:06:13,785 --> 00:06:18,905 so I think it's another area my coverage tends to spend money on as well just going back to sort of 66 00:06:18,905 --> 00:06:24,585 thinking about and that's like kitchen like porters and the team behind yeah do you think people just 67 00:06:24,585 --> 00:06:28,905 aren't aware of and they don't want to think about this this part of the day did they have with so 68 00:06:28,905 --> 00:06:34,665 bombarded of Pinterest and Instagram and looking at the finished result that people see that they 69 00:06:34,665 --> 00:06:40,425 want to pay for that but they don't think or even sort of acknowledge how much work goes in behind 70 00:06:40,425 --> 00:06:44,985 and what that obviously costs to have to have that end result of it looking effort less than to 71 00:06:44,985 --> 00:06:49,865 experience that scene the service because we don't know that's why I said you don't put that on to 72 00:06:49,865 --> 00:06:55,305 education yeah no absolutely and it's something I'm looking to do a lot more education on because 73 00:06:55,305 --> 00:07:00,425 they're even at my my sales process with my clients this is something I talk about and it's dull 74 00:07:00,425 --> 00:07:05,065 so boring and I probably want to lose clients as a result but actually I want to ensure that they 75 00:07:05,065 --> 00:07:10,345 align and understand how I work and yeah I want to deliver the best for them if I if they're 76 00:07:10,345 --> 00:07:14,425 not aligning and do not want to get their head around having the best service then we're not the 77 00:07:14,425 --> 00:07:18,585 right match and it's not about spending more money and not being having enough of flowers it's just 78 00:07:18,585 --> 00:07:24,505 making sure actually that the whole day runs so seamless and it's actually we deliver what they 79 00:07:24,505 --> 00:07:28,425 want yeah and I just don't think it's possible without the teams whether that's the floor or 80 00:07:28,425 --> 00:07:33,145 catering whatever it may be yeah for me I think it's the biggest thing that people overlook 81 00:07:33,145 --> 00:07:38,105 it's just pushing people to their limits isn't it you're pushing supplies their limits and yeah 82 00:07:38,105 --> 00:07:41,945 there's only so far that people could be pushing actually the more hands you have on deck 83 00:07:41,945 --> 00:07:47,785 so many hands make like work saying and it's happening the confidence to talk about it as well I 84 00:07:47,785 --> 00:07:52,105 mean you know I've you know I've had the experience of you know 15 years in there and I kind of 85 00:07:52,105 --> 00:07:56,265 before I'd be like I'll just just get it through if I will work something out but actually yeah 86 00:07:56,265 --> 00:08:02,345 no I I want to deliver the best for them so I will be yeah really clear from the outset about that 87 00:08:02,345 --> 00:08:07,145 yeah yeah definitely it's it's so important and I pretty as you say you appreciate not everyone has 88 00:08:07,145 --> 00:08:12,025 that sort of level of budget to to spend on that but you've got to then obviously have those 89 00:08:12,025 --> 00:08:16,185 conversations about what is realistic if you haven't you know if you haven't got that budget you 90 00:08:16,185 --> 00:08:20,505 can't expect that level of service because you won't have that many people on the ground and if 91 00:08:20,505 --> 00:08:28,025 you're not willing to allocate the budget there as well if you want that look for the wild factor when 92 00:08:28,025 --> 00:08:31,865 people walk in if that is what is important to you then that is where your budget should go whereas 93 00:08:31,865 --> 00:08:36,505 actually if it is the entire day and the guest experience and the flow of the day making sure 94 00:08:36,505 --> 00:08:41,225 everyone's looked after then you're better off doing that. I mean the same criteria couples probably 95 00:08:41,225 --> 00:08:45,465 won't good to see who it's about the catering the food it's not important to them as long as there's 96 00:08:45,465 --> 00:08:51,145 something served and at some point and you know they're but it's and that's fine because there's 97 00:08:51,145 --> 00:08:55,385 room for all of us and we all have different priorities you know even with as planners or whatever 98 00:08:55,385 --> 00:08:59,705 supplier we are and the couples would have different priorities but I just think in the world of 99 00:08:59,705 --> 00:09:03,945 luxury as we call it I think that's one element that will just transform a day. 100 00:09:04,505 --> 00:09:13,065 Yeah question with a three-course seated meal and when you've got a team working well enough 101 00:09:13,065 --> 00:09:19,065 how quickly can you get all that food out to guests and cleared I always find that that 102 00:09:19,065 --> 00:09:24,505 part of the day if you've not got enough staff that is part of the day that slows everything down. 103 00:09:24,505 --> 00:09:31,225 Even the level of catering so I will allow the same time regardless of starving levels because 104 00:09:31,865 --> 00:09:35,945 what I find I guess the lower the budget and when we have that time restrictions and whether 105 00:09:35,945 --> 00:09:41,545 aren't the staff then end up clearing tables before the last tables finish their food which that 106 00:09:41,545 --> 00:09:47,545 won't happen on my event so I genuinely they'll always be always in our three hours regardless 107 00:09:47,545 --> 00:09:52,265 and that includes speech time as well and but I think you know I have done you know obviously 108 00:09:52,265 --> 00:09:56,985 natural history museum where we're under a lot of constraints and yeah it's and that's where 109 00:09:56,985 --> 00:10:00,985 you know extra staff but again you're paying you know some of my events I've done at natural 110 00:10:00,985 --> 00:10:05,305 history museum we've got a hundred and fifty staff there just to ensure those timelines are met 111 00:10:05,305 --> 00:10:12,345 because they literally have 45 minutes to do a main course for 400 people and it's doable but then 112 00:10:12,345 --> 00:10:18,025 also there is people still eating because there are 40 tables yeah but when there's larger amounts 113 00:10:18,025 --> 00:10:23,945 you kind of you have to work like that yeah yeah yeah I mean I saw that first hand obviously when 114 00:10:23,945 --> 00:10:28,105 I had to that we're doing at the Naturalism Museum just how quickly you know things have to go 115 00:10:28,105 --> 00:10:33,225 from the public being there sort of an hour later guest arriving the kind of pace it is quick turn 116 00:10:33,225 --> 00:10:40,505 around and you've just you need more people to get it done definitely I'm thinking I'm going to 117 00:10:40,505 --> 00:10:46,265 know the answer to this but what would your tip to our listeners be who they have a more modest 118 00:10:46,265 --> 00:10:52,985 budget and they want to make their event feel more luxurious what would your advice be to those people 119 00:10:52,985 --> 00:10:58,745 I've got a couple of things and my biggest one will be I'll be having some I hated out there but in terms 120 00:10:58,745 --> 00:11:06,265 trends step away from the trends because I think we get so caught up in them not saying don't ever do 121 00:11:06,265 --> 00:11:10,025 them though but you know there are some amazing things and very creative things out there but I think 122 00:11:10,025 --> 00:11:16,185 people see these things and Pinterest and Instagram wherever it may be and they're trying to replicate 123 00:11:16,185 --> 00:11:21,065 it all that and actually the budget's going on things which really are relevant yeah and I think 124 00:11:21,065 --> 00:11:25,545 it's to be a really true authentic timeless wedding that you want to look back in ten years time 125 00:11:25,545 --> 00:11:31,305 do you want to see like the biggest one at the moment again I know I've loved it but all this ruffled 126 00:11:31,305 --> 00:11:36,585 tablecloths and things we're seeing it everywhere you know it's been for a year or so and you can't 127 00:11:36,585 --> 00:11:42,665 put a glass down it's not practical so and you know I think we'll we look back at this because it will 128 00:11:42,665 --> 00:11:46,185 go on for a lot longer because obviously it's gone through the luxury and it sort of works its way 129 00:11:46,185 --> 00:11:51,945 down and it'll be there for a little while but actually the cost additional cost of doing those 130 00:11:51,945 --> 00:11:58,585 limbs is quite substantial and actually it's I just think yes step away from trends the other one 131 00:11:58,585 --> 00:12:03,705 that which I think a lot of people they're about is actually things like florals and rather than doing 132 00:12:03,705 --> 00:12:08,745 lots of like things like I don't know PUNs and little bug bars things around so you think you've got 133 00:12:08,745 --> 00:12:13,465 flowers everywhere you're best of just doing one statement piece so whether that is if you've got 134 00:12:13,465 --> 00:12:19,225 the budget to do like beautiful arch brilliant if not something like an earn which can be repurposed 135 00:12:19,225 --> 00:12:23,625 it's basically and that's not just for the photographs but actually having an impact so when 136 00:12:23,625 --> 00:12:28,345 guests walk in they're more likely to see a beautiful display installation rather than lots and 137 00:12:28,345 --> 00:12:33,945 little bits at the PUNs which you can't really repurpose properly either and it's and I think it's 138 00:12:33,945 --> 00:12:39,545 making you know repurposed things where you can as well and just forget about all those small details 139 00:12:39,545 --> 00:12:43,785 and I think when the budget's there yes you can have all those things but they're the matching straws 140 00:12:43,785 --> 00:12:48,665 or the I don't know little napkins cut you know all those little things you know all adds up it might 141 00:12:48,665 --> 00:12:54,745 only cost £20 an Etsy but then you do another £30 if it in it just adds up it's actually just work on 142 00:12:54,745 --> 00:13:01,625 key key statement pieces essentially I think I'll reduce people's Russia and yeah people's stress 143 00:13:01,625 --> 00:13:06,505 around their wedding day if they are focusing on those key elements rather than trying to get all 144 00:13:06,505 --> 00:13:11,465 these teeny tiny little things in that I don't know about you but when a couple seems to focus on 145 00:13:11,465 --> 00:13:15,945 those teeny tiny bits they really focus on those teeny tiny bits and not the big of my trailer 146 00:13:15,945 --> 00:13:23,625 manage them and yeah yeah and yeah actually if you take that out of the equation how much more 147 00:13:23,625 --> 00:13:29,785 relaxed the couple would feel planning their wedding when they've only got those few elements to 148 00:13:29,785 --> 00:13:35,065 focus on I'm just thinking about the client I had where we spent about four months choosing napkin color 149 00:13:35,065 --> 00:13:40,825 and I was just like oh my gosh this is literally so stereotypical of what people think wedding 150 00:13:40,825 --> 00:13:45,065 planners do and literally just pick out napkins and things but we literally spent like about four 151 00:13:45,065 --> 00:13:50,505 months of getting samples from places and making decisions and oh my goodness and you sort of 152 00:13:50,505 --> 00:13:54,505 really at the end of the day people are going to take the napkin put it on their lap eat their food 153 00:13:54,505 --> 00:13:58,585 wipe their mouth with it and most of them leave them on the floor you know and share all the floor 154 00:13:58,585 --> 00:14:03,145 yeah but I think I don't know if you guys know it's a difference but just for generations and I'm 155 00:14:03,145 --> 00:14:08,425 finding like especially more so last year and I really noticed it was the micro managing level 156 00:14:08,425 --> 00:14:13,625 of micromanaging from couples and I think it's a generational thing and how they communicate so then 157 00:14:13,625 --> 00:14:18,985 you know even sort of I thought why they being such a pain why is it ever actually I don't think I 158 00:14:18,985 --> 00:14:25,705 think it's just how they communicate and we're having to adapt and educate and I think it's not 159 00:14:25,705 --> 00:14:30,585 the worst it's not worse but I think we we're going to have to adapt a lot more and try and manage 160 00:14:30,585 --> 00:14:37,785 those situations because I'm finding now it's like every single element is being so like almost like 161 00:14:37,785 --> 00:14:43,625 they're not trusting our opinions and our expertise and I'm thinking I've done this for 15 years 162 00:14:43,625 --> 00:14:49,465 and it's done yeah and it's like it's 15 years in business but I've done production before that 163 00:14:49,465 --> 00:14:54,345 and it's all like you know I know what I'm talking about and whilst I'll take on your ideas like 164 00:14:54,345 --> 00:15:00,345 please listen yeah yeah I really know that I think my first few years in business I was having 165 00:15:00,345 --> 00:15:05,225 people sort of my age older and now I'm getting younger couples and I'm really noticing a difference 166 00:15:05,225 --> 00:15:09,945 and sort of how much more work is involved with planning with them but going back up forwards and 167 00:15:09,945 --> 00:15:17,625 the as you say the focusing on the my new tells yeah I'm not you know I've got people focusing on 168 00:15:17,625 --> 00:15:23,945 the smallest of things but not even answering about like ex-supplies we need to book and it's just 169 00:15:23,945 --> 00:15:29,865 yeah it's yeah no definitely very different colors of rows going to be so we haven't got a marquee 170 00:15:29,865 --> 00:15:36,185 yeah should we get a marquee? Yeah yeah exactly that for a budget oh yeah oh yeah I know trying to 171 00:15:36,185 --> 00:15:41,145 oh yeah I had a client recently trying to get the budget out of them and we didn't have much time 172 00:15:41,145 --> 00:15:43,385 so they're like why aren't you booking this and I was like because I don't know how much I've 173 00:15:43,385 --> 00:15:48,985 dispensed like exactly yet I was like you know I can't just let you keep spending definitely 174 00:15:48,985 --> 00:15:54,825 couples are changing aren't they and yeah absolutely and I said you know I be honest I have a bit of a 175 00:15:54,825 --> 00:15:59,305 negative stance that last year thinking you know what it's wrong with these people actually I think 176 00:15:59,305 --> 00:16:05,225 I think it's just we're just getting older yeah we you know we you know and also generations are 177 00:16:05,225 --> 00:16:10,345 coming in and their thought processes and they're just overwhelmed so overwhelmed and you know 178 00:16:10,345 --> 00:16:14,185 I don't want to go into much about the whole ghosting thing actually I'm all right with it if I'm 179 00:16:14,185 --> 00:16:18,265 honest and I don't I personally don't think we should be broadcasting it out there like all been 180 00:16:18,265 --> 00:16:24,665 ghosted being ghosted because it's just we've got to get on with it it's life if I'm honest and I 181 00:16:24,665 --> 00:16:28,105 don't want to be putting that negative message out there that you know we've been ghosted let's 182 00:16:28,105 --> 00:16:34,825 yeah I think it's just like I think as well I mean it's unrelated but 15 years ago you'd go shopping 183 00:16:34,825 --> 00:16:41,145 for a sofa you'd go to your local shop yeah had sofas and you would choose from that selection whereas 184 00:16:41,145 --> 00:16:47,785 now everything the internet yeah you have so much to choose from so these couples are are speaking to 185 00:16:47,785 --> 00:16:53,465 10-15 different people yeah it's just that they're being bombarded on Instagram and things that 186 00:16:53,465 --> 00:16:57,865 they're maybe not even people they're not even following and they're like oh look at that and 187 00:16:57,865 --> 00:17:04,745 I was really excited about them yeah what's been interesting there's um a couple of my couples at 188 00:17:04,745 --> 00:17:11,385 the moments and they're messaging forwarding the messages but they're being bombarded by suppliers 189 00:17:11,385 --> 00:17:17,705 who found out they're engaged and said can I do your flowers or can I do your photography so you 190 00:17:17,705 --> 00:17:22,505 think that's one message okay that's fine they've had five or six follow-up message and think 191 00:17:22,505 --> 00:17:26,665 another one how did you find like this they know it's no connection so they've obviously found that 192 00:17:26,665 --> 00:17:30,665 I don't know it looks at the algorithm on Instagram since someone's got engaged and they're 193 00:17:30,665 --> 00:17:36,585 approaching every single couple and my my latest two couples that have taken on have both had 194 00:17:36,585 --> 00:17:40,185 the same messages with the same like there's no connection they're both different parts of the 195 00:17:40,185 --> 00:17:46,425 UK and they're being bombarded by the same by the same suppliers and it's just interesting 196 00:17:46,425 --> 00:17:53,785 yeah they're getting bad yeah a couple who that's how they met is they met through Instagram 197 00:17:53,785 --> 00:17:58,105 she's slid into his DMs that's what these people are doing is they're sliding and I was just like 198 00:17:58,105 --> 00:18:05,225 how does how does that even work how do you find I want to get out by DMs very common yeah 199 00:18:05,225 --> 00:18:13,385 we're just getting old that's it isn't it yeah well I'm a lot older than you guys but no no yeah 200 00:18:13,385 --> 00:18:18,345 things are just changing aren't they and how people are yeah life in general and obviously that 201 00:18:18,345 --> 00:18:23,465 sort of soaks into the wedding industry as well I'm going to move off on a tangent now 202 00:18:23,465 --> 00:18:31,625 and ask you about your most memorable event that you've done I found this really hard to answer 203 00:18:31,625 --> 00:18:36,905 because obviously it's been so so many and I've got two answer I've got you know I've been fortunate 204 00:18:36,905 --> 00:18:41,625 enough that I've had some incredible weddings but they're all under NDA so I can't talk about them 205 00:18:41,625 --> 00:18:45,625 but they've been with like huge huge probably you know high-profile people and it's 206 00:18:45,625 --> 00:18:50,745 pinch me moments absolutely incredible to have those experiences and you know one of them I can 207 00:18:50,745 --> 00:18:55,625 I do personal events in the beginning now just I think I think I can tell the world it'd be amazing 208 00:18:55,625 --> 00:19:01,065 but yeah and that side you know I've had that the unfortunate for that I would say probably the one 209 00:19:01,065 --> 00:19:06,745 for me that really sticks with me and was just after coded and it was my a Jewish wedding at Eurich 210 00:19:06,745 --> 00:19:15,465 manner and before they when when we had to do marquee weddings there that's it was a 12 week turnaround 211 00:19:15,465 --> 00:19:20,585 for a three day events at Eurich a Jewish wedding which I don't know if you've heard it's me it's Jewish 212 00:19:20,585 --> 00:19:28,585 weddings but they are highly immersive highly just so much going on and incredible celebrations 213 00:19:29,225 --> 00:19:37,705 and we yes a 12 week so we created a marquee which was a size of football field a pitch and we completely 214 00:19:37,705 --> 00:19:44,265 blacked out and created a secret garden themed I've seen images of it so beautiful yeah so we had 215 00:19:44,265 --> 00:19:50,345 like thermos from the smell from the touch to the sound like we had everything going on so when 216 00:19:50,345 --> 00:19:56,665 they walked through we had low-lying fog birds tweaking so then the music turning we had the smells 217 00:19:56,665 --> 00:20:02,425 of the forest and certain scents were put in there then right through to the food we had like the 218 00:20:02,425 --> 00:20:09,065 secret garden original copies on every table and just all those little touches and like dancers 219 00:20:09,065 --> 00:20:14,985 singers it was just yet incredible and probably one the most because it was so it's probably 220 00:20:14,985 --> 00:20:19,865 our biggest challenge even today it's because we had 12 weeks to do this turn it around but the 221 00:20:19,865 --> 00:20:24,345 supplies were amazing and we just yet that's three days and the next day we had a completely 222 00:20:24,345 --> 00:20:31,545 different there with a festival party with all sorts of performers DJs food oh it's just incredible 223 00:20:31,545 --> 00:20:35,465 and that's probably yeah to my day and I'm still in contact with a couple or two young kids now 224 00:20:35,465 --> 00:20:39,945 it's just yeah always will hold it's special because I think it was one of those events that really 225 00:20:39,945 --> 00:20:44,265 kind of got me in the line light in terms of like this is what I'm capable you know I can do this 226 00:20:44,265 --> 00:20:50,825 and it was probably my career yeah and to stand in there as well I don't know if I get it with 227 00:20:51,305 --> 00:20:57,385 my events so I stand in there and I go I've called this together like it is of course a team effort 228 00:20:57,385 --> 00:21:03,945 but I've done this and that moment is such a cool thing I did and then the bride went and did a speech 229 00:21:03,945 --> 00:21:08,905 and she just said before I start anything I need Susie my you know my wedding very godmother 230 00:21:08,905 --> 00:21:12,825 where is she and I was actually off doing something at the time so I was there but it was recorded 231 00:21:12,825 --> 00:21:17,545 that so I missed I got it to miss it but came back halfway through and I just burst out crying 232 00:21:17,545 --> 00:21:22,745 because she just the emotions of being able to create what you've done you know it's such a fantastic 233 00:21:22,745 --> 00:21:27,145 thing and I always want to say it's predator teams around me it's not me that's just done it is 234 00:21:27,145 --> 00:21:31,625 everybody we've all pulled together and it's just yeah incredible and it's one that I'll always 235 00:21:31,625 --> 00:21:36,505 look back on with great vibes yeah it was a beautiful wedding yeah you can find all these events 236 00:21:36,505 --> 00:21:43,145 tram and website yeah stunning very good what's your other one I think probably my most recent one 237 00:21:43,145 --> 00:21:48,105 actually last year because I've done a couple of weddings for the family and I absolutely adore 238 00:21:48,105 --> 00:21:54,905 the family so much but I think last year where it was just a just a client's garden private garden 239 00:21:54,905 --> 00:22:01,145 but we had a beautiful cell cloth and my bride's very creative she's an interior design she's got 240 00:22:01,145 --> 00:22:07,385 her own business so we had a lot of input from from her so she created a lot of designs and we kind 241 00:22:07,385 --> 00:22:12,425 of base out bought it together for her and it's just like what don't you see the windy path yeah 242 00:22:12,425 --> 00:22:17,225 that goes into the cell cloth um but just for that and it's not just obviously beautifully 243 00:22:17,225 --> 00:22:22,425 aesthetically absolutely adored that whole weekend but for me it's about the family working with them 244 00:22:22,425 --> 00:22:26,985 because relationships probably are my biggest you know it's not a business transaction yeah I'm not 245 00:22:26,985 --> 00:22:32,265 just a wedding planner I really want to be part of the family and just you know and I absolutely 246 00:22:32,265 --> 00:22:37,065 like I cry everyone their wedding is off to the end so what's wrong with life it's over again 247 00:22:37,065 --> 00:22:44,185 we need to look wedding the rollercoaster of emotions is unreal do you feel like as a marquee planner 248 00:22:44,185 --> 00:22:50,425 that you kind of get more emotionally attached to your clients then then some people working 249 00:22:50,425 --> 00:22:55,065 venues because obviously a lot of time if you're hosting at someone's private home you've had meetings 250 00:22:55,065 --> 00:23:00,585 there you'll kind of you see in terms of the whole family as well not just the couple yeah definitely 251 00:23:00,585 --> 00:23:05,865 and because you know I'm there the week before our builds tend to start about 10 days before as well 252 00:23:05,865 --> 00:23:10,585 sometimes about a week but you know I'm there all week with them um you know I'm always on a 253 00:23:10,585 --> 00:23:14,745 glass of wine with them one evening and just you know and I always stand I think I want to be at 254 00:23:14,745 --> 00:23:19,785 this wedding but I don't want you working so I just love it you know I'm so embraced in it and it's 255 00:23:19,785 --> 00:23:23,625 yeah you just and they trust you and especially when you're working with families time and time 256 00:23:23,625 --> 00:23:28,905 again you know that they understand you you understand them and it's just yeah and I just get really 257 00:23:28,905 --> 00:23:34,905 sad when it's over I do get the wedding blues afterwards all the time yeah I think it'd be 258 00:23:34,905 --> 00:23:40,585 wrong if you didn't yeah because you're clearly putting your heart and soul into it and yeah emotion 259 00:23:40,585 --> 00:23:45,945 and you should feel the emotion shouldn't you like surely it's oh yeah it's it's it's a big personal 260 00:23:45,945 --> 00:23:50,665 thing for you as much as it is for the couple that you've gone on that journey with them definitely yeah 261 00:23:50,665 --> 00:23:59,945 it's yeah I'm just waiting for this year for tears again so you said early obviously you've been in 262 00:23:59,945 --> 00:24:09,785 business for 15 years congratulations yeah that's amazing yeah as exciting um so it's a bit more about 263 00:24:09,785 --> 00:24:16,105 Susie Evans you know what sort of event where do you cover and who your sort of clients are yeah 264 00:24:16,105 --> 00:24:24,185 so I've been so 15 years of planning um like she started an industry so like 17 18 years ago 265 00:24:24,185 --> 00:24:28,825 lose count now with COVID and everything but um so I've come from a very fun ice background 266 00:24:28,825 --> 00:24:35,305 investment and insurance backgrounds which actually has carried really well into to planning but yes 267 00:24:35,305 --> 00:24:41,465 I started production sort of did a lot of any dressing which then went into lighting and more so on 268 00:24:41,465 --> 00:24:47,545 big installations did a lot corporate work as well corporate event themed events and things 269 00:24:47,545 --> 00:24:53,465 and sold that business again I lose count probably about 10 years ago now but in terms of my planning 270 00:24:54,185 --> 00:24:59,065 started and I think this is where my journey's probably taken a lot longer than others because 271 00:24:59,065 --> 00:25:03,945 15 years ago there were no planners really out there especially not where I am and Susie you know 272 00:25:03,945 --> 00:25:08,025 didn't even have social media I think I just about have Facebook but you didn't do anything on this 273 00:25:08,025 --> 00:25:13,865 and Instagram wasn't a thing and I remember my first little ad but I did it on brides forum which 274 00:25:13,865 --> 00:25:18,745 you weren't meant to do and just did like a little secret like post and so see if I could get anything 275 00:25:18,745 --> 00:25:22,665 so do you want to pay it in your subscription or anything so yeah and I started you know I've done 276 00:25:22,665 --> 00:25:28,265 all I've started from the bottom literally you know a local barn 300 pound on the day coordination 277 00:25:28,265 --> 00:25:34,025 you know hands up I did it and I think you know only three years and years and years but one thing 278 00:25:34,025 --> 00:25:38,985 I learned is that I didn't took me too long to get out of that that position to elevate myself 279 00:25:38,985 --> 00:25:42,985 because I've been in it for so long didn't get the help in the sport so it wasn't really the 280 00:25:42,985 --> 00:25:47,385 help and it's thought that we haven't out there now and obviously we've got you know a wealth 281 00:25:47,385 --> 00:25:55,305 that experience around us now including yeah this is mentoring that you do yeah yes and it's 282 00:25:55,305 --> 00:26:00,025 and I think but that journey actually you know because there's some amazing kind of that come out 283 00:26:00,025 --> 00:26:03,865 and you know the last few years who do extraordinary well you know and I kind of think I've got 284 00:26:03,865 --> 00:26:07,945 it took me all this time but then I've got to remember we didn't you know didn't have that experience 285 00:26:07,945 --> 00:26:12,585 that around us all that support around us back then you know even things like mentoring coaches and 286 00:26:12,585 --> 00:26:19,625 things it just wasn't really a thing so yeah I've been in went more into marquees I'd say probably 287 00:26:19,625 --> 00:26:26,825 about so eight nine years ago just because I love the challenge yeah and you know came up for so many 288 00:26:26,825 --> 00:26:32,985 problems and things and now it's I see lots of people doing lots of marquee weddings but they don't 289 00:26:32,985 --> 00:26:37,305 actually have the experience and actually about the infrastructure and logistics behind it or how 290 00:26:37,305 --> 00:26:42,265 we don't understand how important it is so it's something I really really value you know I just 291 00:26:42,265 --> 00:26:45,545 absolutely love the challenge and like I said it's that relationship building relationship with 292 00:26:45,545 --> 00:26:51,865 families the suppliers but I also I do like to dabble in an Natural History Museum weddings as 293 00:26:51,865 --> 00:26:57,465 well and places like that so tends to be weddings where there's a lot of logistics going on so my 294 00:26:57,465 --> 00:27:04,345 last NHM wedding you know we had 40 musicians all come in all in different parts of the world all 295 00:27:04,345 --> 00:27:08,985 fly and some of them met each other some of them were playing together we had to do soundcheck and 296 00:27:08,985 --> 00:27:14,825 everything you know so the logistics of it all was a complete nightmare so I like anything with 297 00:27:14,825 --> 00:27:20,425 a challenge if I'm honest yeah I'm not very good at doing a venue where it's all in health but 298 00:27:20,425 --> 00:27:26,105 everything's just done for you but then I always feel too easy doesn't it? I know sometimes it's 299 00:27:26,105 --> 00:27:31,865 an NHM to me it's easier because it's it's a one day event it was all so stressful I don't really 300 00:27:31,865 --> 00:27:36,665 actually because it's you know I'm day on the day and it's yeah and I think also wanting to stress 301 00:27:36,665 --> 00:27:42,505 now because I you know I only do four or five events a year now but one thing I've learned is that 302 00:27:42,505 --> 00:27:48,585 I on the day a wedding day I do not have any jobs to do so I do not participate myself any jobs 303 00:27:48,585 --> 00:27:54,905 not saying I stand there and do nothing with a clip board and look pretty it's one thing I've 304 00:27:54,905 --> 00:27:58,665 learned is that over the years you know I've been running around doing head this chicken doing so 305 00:27:58,665 --> 00:28:03,305 whilst I've always had a team I still would do all the stuff and my focus would actually be as far 306 00:28:03,305 --> 00:28:08,185 from the couple that it actually needed to know that I wanted it to be so now my team is just 307 00:28:08,185 --> 00:28:13,545 stronger I've got bigger team I have a very experienced team behind me but on the day I you know 308 00:28:13,545 --> 00:28:16,905 of course I'm not going to do jobs but I'm not there right I'm going to do stationery I'm going to do 309 00:28:16,905 --> 00:28:23,305 that I literally doesn't make myself nothing so that I am kind of floating and managing the day 310 00:28:23,305 --> 00:28:27,945 from the top but I can actually be client focusing as well so the bride needs me I am there 311 00:28:27,945 --> 00:28:32,665 the groom you know whoever it may be I am there for them and it's a lesson that I've learned 312 00:28:32,665 --> 00:28:36,985 probably more so in the recent years and I think it's the biggest investment you know if it means 313 00:28:36,985 --> 00:28:41,385 you have to get an extra member of your team to be able to do that I think it's the best investment 314 00:28:41,385 --> 00:28:46,585 and it's going out to all planners that's my advice would be if you can think as well for the clients 315 00:28:46,585 --> 00:28:51,225 they're the ones you've worked with through this whole thing and yeah if you've got the great team 316 00:28:51,225 --> 00:28:56,585 that can do the tasks and for you to be the one who can go to the clients when they need you 317 00:28:57,545 --> 00:29:03,145 that's such a massive thing and that kind of plays in with their whole experience and the luxury 318 00:29:03,145 --> 00:29:08,985 yeah that's what you know so where my events are very much probably quite immersive they're quite 319 00:29:08,985 --> 00:29:15,065 also authentic so whilst my you know my Instagram breed is not beautifully curated in terms of 320 00:29:15,065 --> 00:29:19,145 everything look because every wedding is so different because it's like what my clients want 321 00:29:19,145 --> 00:29:23,545 it's not you know there's lots of planners that have a beautiful aesthetic but that's what you know 322 00:29:23,545 --> 00:29:28,025 they all attract those clients that want that whereas me it's actually what do you what do you want so 323 00:29:28,025 --> 00:29:33,385 let's let's get great you know so yes whilst the wedding is all at beautiful but my grid is just a bit 324 00:29:33,385 --> 00:29:38,105 all over it's all the wedding so so different so different but it's all about the guest experience 325 00:29:38,105 --> 00:29:43,545 yeah it's all about that flow it's about the logistics it's about a polished finish which 326 00:29:43,545 --> 00:29:49,225 yeah it's not just about having a beautiful cocktail or how big it's actually 327 00:29:49,225 --> 00:29:52,985 right that that guest is flying over to America they're going to arrive here how are they going to 328 00:29:52,985 --> 00:29:57,225 get to there I want to get from A to B how they're going to get an even all the the guest communication 329 00:29:57,225 --> 00:30:01,945 I think some couples can get so carried away by some email after email after email look at my website 330 00:30:01,945 --> 00:30:05,465 look at my website none of your guests will look at your website probably in about a week before the 331 00:30:05,465 --> 00:30:10,905 wedding so let's to chat from that and it's almost you need less that less is more essentially but 332 00:30:10,905 --> 00:30:16,425 it's made but making sure that actually everything is seamless behind the scenes and giving the guests 333 00:30:16,425 --> 00:30:20,585 the opportunity to say that we're going to look after you but we're not going to bombard you you know 334 00:30:20,585 --> 00:30:26,825 but yeah it's making yeah it's really important amazing is it where can people find you if they want 335 00:30:26,825 --> 00:30:33,225 to find out more about you and what you offer can they find you in your website Instagram 336 00:30:33,225 --> 00:30:41,625 yeah so I think yes Instagram all the weddings on this brand they're all full of our 337 00:30:41,625 --> 00:30:45,785 weddings they're all there's no style shoots for it's all like my real weddings they're all lots of 338 00:30:45,785 --> 00:30:51,945 examples of the types of weddings I've done also on LinkedIn as well and I share a lot of articles 339 00:30:51,945 --> 00:30:56,985 on LinkedIn as well it's not just about showing it with the industry it's a shirt worldwide I think 340 00:30:56,985 --> 00:31:01,305 there's a few topics on there I've come up about budgets you know the realistic budgets 341 00:31:01,305 --> 00:31:05,625 you've done the way you just recently I've been reading your ones about that brand key yeah 342 00:31:05,625 --> 00:31:10,425 yeah it's just like you know the realistic spend of a marquee what what are you looking at you know 343 00:31:10,425 --> 00:31:18,345 all those sort of things obviously every facebook and I am on tiktok but not very well oh my god 344 00:31:18,345 --> 00:31:25,225 well done you I'm not I can't do it I was on tiktok I've just done three days in a row wow but I mean 345 00:31:25,225 --> 00:31:30,425 I've got no views but so please go on tiktok and do them I will go find you on tiktok but no 346 00:31:30,425 --> 00:31:36,185 they are doing I would do tiktok every week then I dropped it to toy every two weeks and now I've just 347 00:31:36,185 --> 00:31:40,825 I don't have the energy to put videos on tiktok so there's stuff there and I've kind of said 348 00:31:40,825 --> 00:31:46,425 fine to me on Instagram now but I just thought I challenged myself this month and just put it on 349 00:31:46,425 --> 00:31:54,025 there but it's yeah I'm I hate it I just it's all time consuming and yeah yeah I'm a lover of 350 00:31:54,025 --> 00:31:59,225 Instagram yeah well I love and hate Instagram you know we it's a month so you have to pay but it's 351 00:31:59,225 --> 00:32:04,905 it's been a big talk for me for the years so yeah I don't I don't do reels but I do not talk 352 00:32:04,905 --> 00:32:11,545 unlike you eb I do not talk to a camera no one needs to see this oh god I'm sure I know you're very 353 00:32:11,545 --> 00:32:17,705 good at it I will never yeah I yeah people don't need to see my face okay I don't like it I've kind 354 00:32:17,705 --> 00:32:22,265 of gotten the habit of doing it and people have said before oh I've seen your reels and I'm like oh 355 00:32:22,265 --> 00:32:28,025 if I stop so frankly and it saves me having to think of something else to like type and find 356 00:32:28,025 --> 00:32:34,105 the picture for I just go oh what can I say something short and sweet on the camera yeah very well 357 00:32:34,105 --> 00:32:40,025 done I can't do it I end up recording it about 500 times and then I still don't like it and oh I 358 00:32:40,025 --> 00:32:45,545 record it and don't let back I'm just gonna put it up I don't even read the captions anymore I just 359 00:32:45,545 --> 00:32:50,825 put captions on and hope it understands what I've said go for it same filter boom on I wouldn't even 360 00:32:50,825 --> 00:32:59,465 know how to do captions see that's about it yeah amazing but yours is so authentic feature about it 361 00:32:59,465 --> 00:33:06,665 in the past you literally will post when you feel is the right time to post and I'm terrible in 362 00:33:06,665 --> 00:33:12,025 terms of there is no structure I don't have any plans either I've heard about that you're very 363 00:33:12,025 --> 00:33:17,385 very structured coming from a teaching background you have plans you have you have everything 364 00:33:17,385 --> 00:33:21,865 I'll wake up in the morning go oh I'm not posted for three days maybe I should post but I will post 365 00:33:21,865 --> 00:33:26,745 what feels good to me at that moment and I'm comfortable with that you know it's worked me so far 366 00:33:26,745 --> 00:33:32,425 one day I might do time blocking who knows and try and do these things but yeah so I'm 367 00:33:32,425 --> 00:33:36,985 opposite to you complete opposite to you I'm very organic in terms of like my phrase in terms of 368 00:33:36,985 --> 00:33:42,105 what's the priority for me that day let's let's go with it it's one day I have to plan ahead otherwise 369 00:33:42,105 --> 00:33:47,465 it just won't get done I literally just have to schedule stuff well in advance otherwise we've 370 00:33:47,465 --> 00:33:52,185 my two little ones running around I just wouldn't I wouldn't like Instagram wouldn't even come on 371 00:33:52,185 --> 00:33:57,545 and radar I've heard about your post-it note situation as well post-it note to be where 372 00:33:57,545 --> 00:34:05,225 yeah I might have given away all your tracing yeah I'll be driving 373 00:34:05,225 --> 00:34:13,465 yeah we all work differently yeah that's great I wish I had some of that 374 00:34:13,465 --> 00:34:21,545 I do too I said to Evie I'm just that I'm really envious of how organized your entire life is 375 00:34:21,545 --> 00:34:29,945 oh wow just bring it back to weddings we like to end each episode with a tip for our list is 376 00:34:29,945 --> 00:34:37,385 what would be your top tip for couples planning their wedding and I've kind of all just said this 377 00:34:37,385 --> 00:34:40,505 and I'll go back on again because I think it's still really important it's about the training 378 00:34:40,505 --> 00:34:46,665 situation so you know trends come and go one thing that I've done with my couples especially it's 379 00:34:46,665 --> 00:34:52,665 one of last year the year four where they sent all these pictures and it was bang on trend everything 380 00:34:52,665 --> 00:34:56,505 was all the scribbles you know all the script everything had scribbles on and all that really fun 381 00:34:56,505 --> 00:35:01,225 and they wanted a really fun thing and I just said when in 10 years time you'll look at this and you'll 382 00:35:01,225 --> 00:35:06,185 be like oh yeah is that the right yeah I said you know and I gave the actual examples of my wedding 383 00:35:06,185 --> 00:35:12,025 so I've been married 16 years and I said look I'm gonna show you these pictures and I had the bright 384 00:35:12,025 --> 00:35:17,545 blue glasses but with the gold bows and you know I said just kind of trying to think about this wedding 385 00:35:17,545 --> 00:35:22,505 you know what you really want so we managed to change we we kept that fun element but we just 386 00:35:22,505 --> 00:35:28,185 I suppose can't be done a little bit so I think it's just trends like just trying to think about 387 00:35:28,185 --> 00:35:34,585 the future and looking back at those those pictures and thinking actually am I going to regret this 388 00:35:34,585 --> 00:35:39,785 not saying don't do trends but it's just been mindful of it and the other one which I think you'll 389 00:35:39,785 --> 00:35:40,705 in all the gray with. 1 00:35:40,827 --> 00:35:44,907 especially specializing in marquee weddings as that I think obviously general myth and we all 2 00:35:44,907 --> 00:35:50,747 talk about it all the time is the cost of a marquee wedding especially at home and I'd say I'd 3 00:35:50,747 --> 00:35:55,307 probably have three or four inquiries and even inquiries say we didn't do a marquee wedding at home 4 00:35:55,307 --> 00:36:00,827 which she can do in a venue it is not as you know very well and I think the probably 5 00:36:00,827 --> 00:36:05,787 main myth is that we don't have a venue high I don't have all the venue costs it's like yes but 6 00:36:05,787 --> 00:36:10,747 marquee wedding so that you're building your venue essentially from the ground up you need the toilet 7 00:36:10,747 --> 00:36:14,907 so you need to generate it so you need to like everything it goes with it I said right to the 8 00:36:14,907 --> 00:36:20,027 cutlery and everything and they're like oh oh but yeah we can probably get us a beer but the marquee 9 00:36:20,027 --> 00:36:24,107 is probably the budget that you're looking at and it's so I think the thing is just if you really 10 00:36:24,107 --> 00:36:28,827 are considering a marquee just research you know speak to planners get good an idea you know 11 00:36:28,827 --> 00:36:34,347 we're we're already open and honest in terms of cost and there are different levels but please 12 00:36:35,067 --> 00:36:41,067 marquee weddings are not cheap remember that it's not even suppliers who aren't involved in it they 13 00:36:41,067 --> 00:36:45,707 don't realise well they get you know we have to tell you think about it it's just the upheaval of them 14 00:36:45,707 --> 00:36:50,907 is obviously a lot as well yeah I think when you've got a caterer who comes in who's not done yes 15 00:36:50,907 --> 00:36:56,267 a marquee event before and they're like you've got a build an entire kitchen and even understanding 16 00:36:56,267 --> 00:37:00,907 the layout of that is quite feat to do so when they don't yeah they sort of say oh can you do 17 00:37:00,907 --> 00:37:06,267 the kitchen price is that no no that's your job yeah yeah I also think just to add to that if you are 18 00:37:06,267 --> 00:37:11,867 doing a marquee at home like the bare minimum have a coordinator because like it was a venue 19 00:37:11,867 --> 00:37:15,707 yes included in that price would be someone they're running your day whereas if you haven't 20 00:37:15,707 --> 00:37:19,867 you know if you can't afford planner to help you throughout at least have a coordinator who's 21 00:37:19,867 --> 00:37:25,147 there so your mum isn't running around on the day and I also probably a bit controversial at the 22 00:37:25,147 --> 00:37:30,747 moment but there's a lot of suppliers so like caterers offering planning services and I just think 23 00:37:30,747 --> 00:37:35,707 if you're doing something at home the best interest I think it's trying to get a third party so someone 24 00:37:35,707 --> 00:37:41,467 that's completely separate from any of the suppliers that is actually looking after you as a couple 25 00:37:41,467 --> 00:37:45,307 your family have everything you know everything right because I think if you're working with a supplier 26 00:37:45,307 --> 00:37:49,307 not saying they won't do a good job but essentially their best interest is whatever they're 27 00:37:49,307 --> 00:37:53,787 supplying so whether it's a catering production they're you know on the day their focus really will 28 00:37:53,787 --> 00:37:58,987 be delivering that's not managing are they going to be there the four week before doing the setup 29 00:37:58,987 --> 00:38:03,387 and things like no of course they're not so I think just be mindful like if they are offering that 30 00:38:03,387 --> 00:38:07,627 service should be really clear what service they're offering yeah as well I think it's the same 31 00:38:07,627 --> 00:38:13,387 in venues as well with the venue coordinator their interests that lie with the venue and not 32 00:38:13,387 --> 00:38:19,227 with the suppliers that are coming in is still it's quite reliant on you as a couple to be able to 33 00:38:19,227 --> 00:38:24,747 tell the venue what's going on I just think it's one thing you should invest in is having that person 34 00:38:24,747 --> 00:38:30,267 too I mean absolutely yeah I'm going to say that because we're planners but I mean my person to run 35 00:38:30,267 --> 00:38:40,747 your day for you who is overseeing every element yeah and I did it yeah it's back to that service 36 00:38:40,747 --> 00:38:44,667 that you were talking about earlier people see the Instagram the food and stuff they don't think about 37 00:38:44,667 --> 00:38:49,067 the team behind and that is what your planner is essentially doing is the person behind the scenes 38 00:38:49,067 --> 00:38:57,387 that you kind of don't know that they're there but if they're not there yeah oh thank you so much 39 00:38:57,387 --> 00:39:02,027 it's been really insightful thank you Susie no I think I'm going to enjoy it thank you for having me 40 00:39:02,027 --> 00:39:07,467 next week what are we talking about the week up the week leading up to your wedding oh yeah 41 00:39:07,467 --> 00:39:21,307 and what sort of things you can look to do within that week we will see you will then 42 00:39:22,267 --> 00:39:24,847 (upbeat music) 43 00:39:22,267 --> 00:39:22,267 you 44 00:39:24,847 --> 00:39:27,427 (upbeat music) 45 00:39:27,927 --> 00:39:30,507 (upbeat music) 46 00:39:30,507 --> 00:39:33,087 (gentle music)