You found the backup wrap up your go-to podcast for all things
Speaker:backup recovery and cyber recovery.
Speaker:In this episode, we look at insider threats.
Speaker:Everyone's so focused on ransomware and external attacks, but what about
Speaker:the person sitting right next to you?
Speaker:You know the one with admin privilege who just got passed over for a
Speaker:promotion or that contractor in another country who just got offered
Speaker:six months salary to copy some files.
Speaker:We break down the three types of insider threats, the malicious actor, the careless
Speaker:employee, and the compromised insider.
Speaker:I share some war stories from consulting.
Speaker:Persona, brings up some recent cases like the Coinbase and Apple breaches.
Speaker:I hope you enjoy it.
Speaker:By the way, if you don't know who I am, I'm w Curtis Preston, AKA, Mr.
Speaker:Backup, and I've been passionate about backup and recovery for over 30 years.
Speaker:Ever since.
Speaker:I had to tell my boss that there were no backups of the production
Speaker:database that we had just lost.
Speaker:I don't want that to happen to you, and that's why I do this.
Speaker:On this podcast, we turn unappreciated backup admins into Cyber Recovery Heroes.
Speaker:This is the backup wrap up.
Speaker:Welcome to the show.
Speaker:I am w Curtis Preston, AKA, Mr. Backup, and I have with me a guy who's
Speaker:really good at asking questions, but not necessarily when I need them.
Speaker:Asked.
Speaker:Persona, how's it going?
Speaker:I am good, Curtis.
Speaker:Uh, I do ask a lot of questions.
Speaker:It's not my fault because usually when we're having these conversations,
Speaker:you're in the middle of something and I'm in the middle of something.
Speaker:Right.
Speaker:we're both in the middle of something.
Speaker:You go, have you thought about the x, Y, Z parameter?
Speaker:And I'm like, that's really good thing.
Speaker:Like I'm driving, you're working.
Speaker:I.
Speaker:One of us should probably write that down.
Speaker:Yeah.
Speaker:No, no, no.
Speaker:We do write it down.
Speaker:We do.
Speaker:We text it, but then the problem is it gets lost in all the texts and that,
Speaker:would help if we didn't text each other like 157 times a day.
Speaker:I think it's actually 158, but yes.
Speaker:Yeah, yeah.
Speaker:So now I'm like, dude, I need the questions.
Speaker:And you, what did you give you?
Speaker:Like structure, gimme structure.
Speaker:Gimme a document
Speaker:Yes.
Speaker:to write it in.
Speaker:Because I'm so good at structure.
Speaker:knows, anybody that knows anything about me, knows structure.
Speaker:Well, and literally all you had to do was create a blank document in Google
Speaker:Docs and just add and share it with me.
Speaker:That's all you had to do.
Speaker:You didn't have to put any content, nothing.
Speaker:It took, it took so long to do that.
Speaker:Persona was so long, so much effort.
Speaker:Oh, Curtis,
Speaker:Anyway,
Speaker:but, but here's what, here's what.
Speaker:But, but wait.
Speaker:But before we go on, so I think one of the problems you're gonna find though, is.
Speaker:Like, you know, like in my conversations when I ask a question,
Speaker:then a follow up, then another follow up, then another follow up.
Speaker:It's like I don't always have everything up front, so I think
Speaker:the document might turn into that.
Speaker:So you might need to comment and respond or chat live about the co. The questions.
Speaker:So then we can get to the next level of questions.
Speaker:Google Meet.
Speaker:Is that what you want me to
Speaker:No, I'm just saying use it over the phone call and we'll have to
Speaker:go over the questions because it might spawn additional questions.
Speaker:Spawn.
Speaker:Spawn.
Speaker:That is that.
Speaker:a movie.
Speaker:Did you ever see that spawn?
Speaker:I did not see the movie.
Speaker:It was a graphic novel and then turned into a movie.
Speaker:I literally don't remember anything about the movie other
Speaker:than that there was a creature.
Speaker:it's also what they do in video games when like you spawn somewhere, like you come
Speaker:Yeah.
Speaker:You
Speaker:to.
Speaker:Yeah.
Speaker:Yeah.
Speaker:So this week we're gonna talk about something that comes up a
Speaker:lot, and there are some people.
Speaker:You know, there's a term that comes up a lot called rogue admin,
Speaker:which is a sort of a subset of this topic that we're gonna talk about.
Speaker:And there's some people that think that that's a boogeyman
Speaker:and that doesn't really exist.
Speaker:What we're talking about is insider threats.
Speaker:What, uh, and I think it's something that people should be concerned with.
Speaker:Do, do you agree?
Speaker:Oh yeah, a hundred percent.
Speaker:And I think the big thing with the insider threat, like these
Speaker:are people you are trusting to do something for your company, right?
Speaker:You've hired them, right?
Speaker:They have a job, they have a responsibility.
Speaker:Maybe they're managing your IT infrastructure or your application,
Speaker:but at a flip of a switch, they could do something that exposes
Speaker:your company and could potentially cause it irreparable financial harm.
Speaker:Yeah.
Speaker:Either, either accidentally or.
Speaker:I was about to say on purposely, intentionally, either
Speaker:accidentally or intentionally.
Speaker:Yeah, and, and it actually, since you did talk about the accidentally
Speaker:or intentionally, I think it, one thing that we, before this call you
Speaker:were talking about is sort of like the three types of insider threats
Speaker:Yeah,
Speaker:that exist.
Speaker:Do you want to kind of go over those?
Speaker:yeah.
Speaker:So there are, there are three types of insider threats.
Speaker:One is like the active, actual person that is, um, actually.
Speaker:Looking to do harm to your organization.
Speaker:Right?
Speaker:then the second is the,
Speaker:you know, the, the, the careless person or you know, the person that isn't
Speaker:following policy or isn't concerned about security and they do things that
Speaker:cre that could create the third type of insider threat, which is technically
Speaker:not an insider, but it's an insider.
Speaker:has been compromised
Speaker:Yeah.
Speaker:they downloaded the wrong piece of software.
Speaker:They put their, uh, password on a sticky note, you know, they got on a Zoom call
Speaker:and the sticky note is in the background.
Speaker:Yeah.
Speaker:Um, you know, all, all that sort of stuff.
Speaker:are sort of the,
Speaker:Yeah.
Speaker:types that we'll talk about,
Speaker:Yeah.
Speaker:And, and, and just quickly on that too, I know a lot of times when, or
Speaker:when I mentioned it too, right, it's insider, we normally think about, oh,
Speaker:it's an employee of the company, but remember it might be a partner, it might
Speaker:be a service provider you're using.
Speaker:It might be a contractor.
Speaker:Right.
Speaker:It might not even be someone in tech.
Speaker:I think when most people think about the insider threat, they think about the first
Speaker:category, which is an actual insider.
Speaker:And, and it could be an employee, a partner, uh, a contractor,
Speaker:but someone that you have given access to your company.
Speaker:Right?
Speaker:And I do think that, uh, there, there was a, a lecture I, I saw one day.
Speaker:was actually about the merger of Cray and SGI,
Speaker:Mm-hmm.
Speaker:um, and the, the person was the cybersecurity person and he was
Speaker:describing the cybersecurity.
Speaker:Um, what would you call it?
Speaker:The, the mo of each organization.
Speaker:And he described one and I honestly, to this day, I don't remember which one was,
Speaker:which one he described as a hard crunchy interior with a soft, gooey exterior.
Speaker:And the other was a hard crunchy exterior with a soft chewy interior.
Speaker:And I think most companies are the latter.
Speaker:They have,
Speaker:Perimeter defenses.
Speaker:Perimeter defenses, but once you're inside, that's it.
Speaker:And all
Speaker:No.
Speaker:off.
Speaker:Right?
Speaker:So.
Speaker:can think of one company that I worked with that was the former,
Speaker:and it was because the type of data that they had was so sensitive.
Speaker:They were, they were very concerned about insider threats and so.
Speaker:It wasn't assumed that once you were in, you were okay.
Speaker:You needed to, you needed specific access to access different
Speaker:resources, not just from a
Speaker:you know, and, and, and like that, but also like, like where
Speaker:you were and what you were doing.
Speaker:Uh, only then would you, would
Speaker:Was this, was this the same company that basically did not
Speaker:let you do backups because backups needed to touch everything in the
Speaker:environment and they were like, Nope.
Speaker:Okay.
Speaker:Yeah.
Speaker:Well, well, I, I think that's a slight mischaracterization of that company.
Speaker:There, there was a group that didn't want to give me access to
Speaker:everything, and, and somebody had to like, Hey, hey, hey, Curtis is
Speaker:doing the thing Leave Curtis alone.
Speaker:We'll figure it out when the project is done.
Speaker:Once, once everything has access to everything, then we'll figure
Speaker:out how to sort of lock it down.
Speaker:Yeah,
Speaker:Um, but Curtis has a big enough project enough to do.
Speaker:I worked on that project 95 hours a week
Speaker:yeah.
Speaker:close to a year.
Speaker:Yeah.
Speaker:and so I, and it was so difficult that it was actually local here,
Speaker:uh, but it was like 45 minutes away.
Speaker:company got me a corporate apartment nearby.
Speaker:Um, so that I could get four hours
Speaker:I'm asleep.
Speaker:Um,
Speaker:So
Speaker:yeah.
Speaker:on this topic though, right, of the sort of the malicious insider.
Speaker:Right.
Speaker:Um, one, I don't know if you remember this case Curtis, but there was the
Speaker:scenario, actually there are two that I'm thinking of and I don't know
Speaker:if one of 'em kind of bleeds over.
Speaker:There's, remember there was a company called Unify, which
Speaker:I use their networking gear.
Speaker:Yeah.
Speaker:And they're a publicly listed networking company, and they had a whistleblower
Speaker:who came up and said, Hey, by the way, this company got attacked and
Speaker:all these credentials got leaked.
Speaker:And it turns out he was actually an employee who had stolen the
Speaker:credentials of the company and had faked the entire attack.
Speaker:Yes, I do remember that story.
Speaker:Yeah.
Speaker:right.
Speaker:And the only way they were able to prove it was him was because they went and they
Speaker:looked back at all the data and they were like, yeah, this is actually his data.
Speaker:And I think he had set up like VPNs to download the data and turns out that,
Speaker:And
Speaker:uh,
Speaker:yeah, they, they correlated like his VPN login to the attack
Speaker:yeah.
Speaker:of that.
Speaker:I do, I do remember
Speaker:Yeah.
Speaker:Yeah.
Speaker:And that is a true, like, number one insider threat.
Speaker:Yeah.
Speaker:I think of another.
Speaker:Probably the most, the most infamous one that I can think of, and I
Speaker:believe the name was Roger Durio.
Speaker:Uh, I I, I, I
Speaker:FBI Agent.
Speaker:wrong.
Speaker:No, no.
Speaker:He was, he was a guy that he didn't like his bonus or he got
Speaker:let go or something like that.
Speaker:And so he, to find the story, you Googled logic
Speaker:Agent.
Speaker:Oh.
Speaker:that they used.
Speaker:He, he basically set off a logic bomb is what they called it, which basically
Speaker:deleted everything, And, which included like, you know, some of the backups and
Speaker:Oh,
Speaker:And, uh.
Speaker:like, if like his access or his username didn't exist or something like that.
Speaker:Right.
Speaker:Yeah.
Speaker:Yeah.
Speaker:it just blew up the whole place.
Speaker:Yeah.
Speaker:was the first really big one that I remember.
Speaker:He was caught, he was prosecuted.
Speaker:Um, but I, I think a lot of these are not caught.
Speaker:They're not prosecuted.
Speaker:Yeah.
Speaker:And when we think about this type of insider threat, like some people
Speaker:might just throw their hands up and go, well, what am I supposed to do?
Speaker:They're inside.
Speaker:What, what can somebody do to, to stop this type of insider threat?
Speaker:And this is like a lot of what we talk about, right?
Speaker:It's like, okay, do you at least have the logging and monitoring in place
Speaker:to be able to capture some of these?
Speaker:And are you using, uh, proactive security tools to actually flag for anomalies?
Speaker:Like, Hey, this person is accessing resources, they normally don't, or this
Speaker:person is downloading 20 gig files.
Speaker:Is that normal?
Speaker:From a security perspective.
Speaker:Right.
Speaker:And then I think from a backup perspective, I'm sure you
Speaker:have some ideas around this
Speaker:Well, I was gonna add to the security perspective.
Speaker:This is why we talk about the concept of leased privilege, because the idea
Speaker:is just give the person, each person.
Speaker:The power that they need to do their job, but only their job.
Speaker:it, it's probably the hardest part about proactive cybersecurity, right?
Speaker:Because it's so much easier to just give like you and me all power.
Speaker:Right?
Speaker:Uh, you, you've got root everywhere.
Speaker:Um, and
Speaker:I, another, another good story, and this is another local
Speaker:company, happens to be a clothing.
Speaker:Uh, company and I remember being sent there to install.
Speaker:I'm pretty sure it was NetBackup.
Speaker:I was there to install NetBackup and the guy walks in and he goes, he's like
Speaker:the password for all of those servers.
Speaker:It's Elvis.
Speaker:And the password for all these servers is Apollo.
Speaker:See you later.
Speaker:And he just left.
Speaker:Right.
Speaker:It was the root password right.
Speaker:That he was giving me.
Speaker:And then I'm, and so, and, and he just handed me the keys to
Speaker:the kingdom with no monitoring.
Speaker:No.
Speaker:And I'm lugging in directly as root because I'm at the
Speaker:console, so I can do that.
Speaker:and then at some point some other guy walked in and was.
Speaker:Who are you?
Speaker:Like he sees me sitting there at the server with a root prompt.
Speaker:like, who are you?
Speaker:I'm like, I'm the guy doing the thing.
Speaker:He's like, is nobody watching you?
Speaker:Is nobody, what are you?
Speaker:he like, ran out and it was like a whole thing.
Speaker:But, um, yeah.
Speaker:So that, that's.
Speaker:That's, that's what not to
Speaker:Yeah.
Speaker:the way, that's another thing that's important to do with the, with the
Speaker:concept of least privilege, right?
Speaker:Is you, you never log in as root as administrator.
Speaker:You log in and you become that and that way, and you establish, you
Speaker:can establish that both through policy and through technology.
Speaker:You can say it's just sometimes it's difficult to, to completely
Speaker:eliminate it, but you can say it's, you can only log in as root or
Speaker:administrator on the console, for
Speaker:Yeah.
Speaker:Um.
Speaker:You should never be logging in as root or administrator, uh, you
Speaker:know, directly you should be, uh, you know, suing to it or pseudo.
Speaker:And even then, you should be like, especially in Lennox and
Speaker:Unix, you should be using pseudo whenever possible to do the thing.
Speaker:Yeah.
Speaker:run pseudo sh
Speaker:Yep, exactly.
Speaker:prompt and then you do the thing and then you get out.
Speaker:You should, the best practice would be to, again, you can establish this through.
Speaker:Policy, as you can say, when you're doing things that require root, do this.
Speaker:Yeah.
Speaker:Um, and, and, and you should try to limit the number of things that require root,
Speaker:Yeah,
Speaker:Um, yeah.
Speaker:so one thing to also mention, I know with this topic we're discussing mainly around
Speaker:like people accessing infrastructure, deleting infrastructure, but as part
Speaker:of insider threat, you also have to think about people exfiltrating data.
Speaker:Yes,
Speaker:And that's one thing.
Speaker:So I think just earlier this week, uh, I read an article where Apple was suing a
Speaker:former employee who had worked on Division Pro classes and had left and joined Snap
Speaker:mm.
Speaker:and basically before he had left.
Speaker:Sorry, I just, I just came to me.
Speaker:Either Snap or Metas glasses.
Speaker:I don't know, one of those similar sort of companies.
Speaker:And before he left, he basically didn't say where he's going.
Speaker:He gave two weeks notice and then he started downloading a bunch of documents
Speaker:onto USB drives and walking out with it.
Speaker:And so Apple sued to basically say, you stole our ip.
Speaker:Which is critical, right?
Speaker:When you're trying to be competitive,
Speaker:yeah,
Speaker:right?
Speaker:And so that's another thing to also think about from, uh, insider threat,
Speaker:is it's also the exfiltration.
Speaker:Yeah.
Speaker:Yeah.
Speaker:And again, that's why you monitor things.
Speaker:That's why you, you know, and, and when you have something like
Speaker:that where you have an employee or contractor that leaves, uh, you
Speaker:should have an offboarding process.
Speaker:That includes looking at their accounts, looking at their hardware that they
Speaker:have, uh, and then doing forensic.
Speaker:Uh, especially anybody that you think that you in any way suspect, right?
Speaker:Yeah.
Speaker:pharyngeal, pharyngeal.
Speaker:We could do digital forensics against that laptop or any other device.
Speaker:And you, you, you would be amazed at the kinds of things that you
Speaker:can uncover by having a, you know, a, a, a digital forensics, uh,
Speaker:Yeah,
Speaker:process.
Speaker:and it, but it was interesting though because I was reading the article
Speaker:and they were saying whatever the guy did, and whatever Apple's policies
Speaker:are, they're like, we couldn't fully determine what he actually stole
Speaker:Yeah.
Speaker:because he had sort of covered his tracks.
Speaker:Yeah.
Speaker:from a backup perspective, really it's, the big thing is, is, is applying to,
Speaker:you know, two things come to mind.
Speaker:One is applying the concept of least privilege to the backups.
Speaker:And, and, and I think we, I think we talked about this in the past.
Speaker:We, we could have a whole other, we should have a whole other
Speaker:episode about how to do that.
Speaker:Um, and, and then the other thing that comes to mind is, again.
Speaker:Immutable, immutable, immutable, immutable that no matter how much power someone has,
Speaker:they shouldn't be able to prematurely.
Speaker:You're struggling with words today, Curtis?
Speaker:They shouldn't be able to prematurely.
Speaker:That's weird.
Speaker:I don't know why that's so, it's a struggle today.
Speaker:Delete backups prior to their, uh, expiration date um, um.
Speaker:And so that's what, that's where true immutability comes into play.
Speaker:Um, so let's talk about the,
Speaker:you, you forgot you, you forgot one, which I'm quite surprised.
Speaker:what the 3, 2, 1 rule.
Speaker:No.
Speaker:Oh,
Speaker:Four eyes.
Speaker:Oh yeah.
Speaker:The,
Speaker:Yeah.
Speaker:well, that falls under the, basically the whole lease privilege thing.
Speaker:But, but yeah.
Speaker:Another thing you could do with backups is the, the, this thing called four eyes
Speaker:or, uh, MPA multi person authentication.
Speaker:And that's where if you're doing these things, which are dangerous
Speaker:things like reducing the retention on backups, deleting policy configurations.
Speaker:maybe prematurely expiring backups.
Speaker:Right?
Speaker:Whatever it is.
Speaker:If you're doing any of these things, it requires a second person authentication,
Speaker:um, and often referred to as for eyes.
Speaker:Yep.
Speaker:Yeah.
Speaker:Good point.
Speaker:So let's talk about the, let's talk about the second person.
Speaker:And this, this is the,
Speaker:Second or,
Speaker:the second type of insider
Speaker:Thank you.
Speaker:which is this, this, um.
Speaker:Um, lackadaisical, lazy, a person who just doesn't care.
Speaker:Or maybe let's just face it, maybe they're just dumb.
Speaker:Maybe they just, they shouldn't be in it.
Speaker:Um, or that they shouldn't have privileges that can do damage.
Speaker:Right.
Speaker:And we've talked about, this is where the thing that comes to
Speaker:mind here is like, know before.
Speaker:Mm-hmm.
Speaker:The, this idea of, of a company that you use test the cyber
Speaker:intelligence of your team.
Speaker:Right.
Speaker:And, and I'm a big fan of that.
Speaker:I, I don't wanna necessarily endorse know before, I don't, I'm sure they
Speaker:have competitors, but they're, they're, they're, they're the ones that I,
Speaker:that, that I know of, the, the most, we used them, uh, at a previous employer.
Speaker:And, um, I do want to make the point.
Speaker:Though that if you identify someone who, um, is not doing the right things, it's
Speaker:not about publicly shaming that person.
Speaker:Right.
Speaker:It's about, um, identifying the weakness doing education.
Speaker:Now, if you identify the weakness, you do the education and then
Speaker:nothing sticks.
Speaker:Um, at some point you, I don't think you should be considering
Speaker:punitive things, right?
Speaker:Having said that, at some point, if a person repeatedly drinks acid.
Speaker:Perhaps they shouldn't be in the department that produces acid.
Speaker:Yeah,
Speaker:it's like the risk profile, right?
Speaker:Yeah.
Speaker:The risk profile.
Speaker:If, if they're, if they're, if they continue to show being a high risk person,
Speaker:which is what things like no before do, um, then perhaps it's, it's time to
Speaker:move them to a less secure, uh, role.
Speaker:Yeah, I agree with that and I think.
Speaker:That's something that's probably easy for many companies to
Speaker:onboard, like most companies have.
Speaker:Like, Hey, here's your standard cybersecurity policy training.
Speaker:You should be doing this like once a year and refresh based basically once a year.
Speaker:Right.
Speaker:That way everyone sort of has like a bare minimum,
Speaker:Yeah.
Speaker:right?
Speaker:Because
Speaker:do believe in, I believe in very frequent.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Rather than one giant training once a year, I believe in like monthly or
Speaker:quarterly, smaller amounts of training.
Speaker:Because what you're really trying to do is you're really trying to keep it forefront,
Speaker:Yeah.
Speaker:to keep that in mind of like, listen, you have power, you
Speaker:have abilities to do things.
Speaker:We're not concerned so much about you, but about someone who might become you.
Speaker:Yeah.
Speaker:Um, and do bad things,
Speaker:And also the testing, like I like with no before, right?
Speaker:It sends out fake emails.
Speaker:Yeah.
Speaker:That gets you to try to click and try to phish users and then they're
Speaker:like, Hey, you did something wrong.
Speaker:Let's go do some additional training to help you understand
Speaker:what you should be doing.
Speaker:Yeah.
Speaker:And I do believe in some type of reward to people who identify the
Speaker:fake emails and then, uh, report them.
Speaker:Yeah.
Speaker:Right.
Speaker:Um, I, I, I, I'm a much bigger fan of the carrot over the stick,
Speaker:Yeah.
Speaker:Um, and I think I do, I do remember this was somebody that
Speaker:came on the pod where they, um.
Speaker:They said that the company had sent out
Speaker:Flowers
Speaker:that it, the flowers, yeah.
Speaker:On's
Speaker:on Valentine's Day that the flowers were delivered or at the front desk
Speaker:Click
Speaker:the person?
Speaker:Yeah.
Speaker:And then I think they had said that.
Speaker:I think it was a woman who received flowers and she like blew it off
Speaker:because she's like, my husband won't send me flowers or something like that.
Speaker:Right?
Speaker:Yeah.
Speaker:Oh, it, it was the person was a cyber person
Speaker:yeah,
Speaker:the, the hus, the wife was somewhat knowledgeable
Speaker:yeah.
Speaker:cyber stuff, and she's like, my husband would never send me flowers.
Speaker:I remember this, I remember saying that a few minutes.
Speaker:Everybody thought that they were loved.
Speaker:Yep.
Speaker:That, that was a little cruel, I think.
Speaker:But, but I, but I like this idea of constantly testing it, you know, and
Speaker:stuff and using the carrot and, and, and, and not to stick, but, um, and so
Speaker:the, the, the third category is really.
Speaker:The first category, it's just that, and basically how to respond to
Speaker:it is, is kind of mostly the same.
Speaker:And that the third category being you now have an insider
Speaker:that is, that isn't an insider.
Speaker:have someone who has used some of the techniques like phishing, uh, social
Speaker:engineering, uh, by the way, social engineering, my favorite reference.
Speaker:And so again, go watch sneakers please, if you
Speaker:Yep.
Speaker:sneakers.
Speaker:I love that movie first off.
Speaker:It's just a good time and it's got so many stars in there.
Speaker:Yeah.
Speaker:And although there's some tech that's like, okay, come on.
Speaker:You know, like the magic box that can unencrypt everything.
Speaker:Sure, we'll let that go.
Speaker:But there's the, the scenes that they do there on social engineering.
Speaker:And I'm thinking about.
Speaker:Scene with, uh, Robert Redford, where he's got like a, it's supposed to be
Speaker:like a box of cake and like balloons, and he's supposed to be let in.
Speaker:Uh, he's like, oh,
Speaker:Oh, yeah,
Speaker:yeah, I can't do his thing.
Speaker:I can't reach my badge.
Speaker:Can you, can he buzz me in?
Speaker:And the guy buzzes him
Speaker:yeah,
Speaker:right.
Speaker:doesn't hurt that he looks like Robert Redford, but.
Speaker:yeah.
Speaker:But again, remember, I know a guy
Speaker:Yep.
Speaker:does physical penetration testing and he said he has never not gotten into a
Speaker:place, his job is to get into a place that he's not supposed to get into.
Speaker:Take a photo and then get the hell out before he gets shot, literally.
Speaker:Okay?
Speaker:And uh, and he said he is always, he's always gotten in.
Speaker:Yep.
Speaker:engineering is an incredibly powerful thing, right?
Speaker:Uh, people want to be nice, they wanna be helpful, you
Speaker:Yeah, so there's an article I recently read in the news about
Speaker:this third type of insider threat.
Speaker:So Coinbase, uh, I don't know if you know, they had a data breach recently
Speaker:Mm-hmm.
Speaker:and it turns, and I don't remember how many tens of thousands
Speaker:of account data got leaked.
Speaker:It turns out that what had happened is bad actors had bribed a contracting firm
Speaker:in India who Coinbase outsources to.
Speaker:And that Indian contracting firm basically handed over,
Speaker:Wow.
Speaker:account information from Coinbase to these bad actors?
Speaker:So I'm not allowed to make any Indian jokes.
Speaker:Right.
Speaker:No,
Speaker:it doesn't have to be Indian.
Speaker:It could be any, it could be a contractor anywhere.
Speaker:Right.
Speaker:But everyone's always open to a certain value, right.
Speaker:everyone.
Speaker:Yeah, everyone
Speaker:As a price.
Speaker:everyone has a price.
Speaker:Yeah.
Speaker:Um, and, um, the.
Speaker:I, I do, I do think that, again, not, not against India, but there
Speaker:are a number of countries, India, Philippines, um, not sure where else
Speaker:people do this kind of thing, but what's happening is there, there's an economic
Speaker:disparity between us and this other country, and that's why we're there.
Speaker:Right.
Speaker:And I just think you should take that into consideration when you're thinking.
Speaker:About, again, going back to lease privilege, give them the ability
Speaker:to do what they need to do, but realize that there is an economic
Speaker:disparity, which would, I think make them, when I say easier to
Speaker:bribe, it's not, it's not that they.
Speaker:they're personally easier
Speaker:Yeah.
Speaker:It's the amount of money, like if I offer them a million bucks, that's a lot more.
Speaker:Yeah.
Speaker:I, I, I don't even have to offer a million bucks.
Speaker:I can offer 'em a hundred thousand and it means so much more to
Speaker:Yeah,
Speaker:than, um, you know, whatever.
Speaker:try and do it.
Speaker:Yeah.
Speaker:it's something that you should take into account,
Speaker:Yeah, and this is where I think it's important to vet your contractors,
Speaker:your third parties, right, even on an ongoing basis to make sure,
Speaker:do they have policies in place?
Speaker:Are they also doing the same sort of monitoring and auditing that you do to
Speaker:be able to catch these sort of things because you are giving them access to your
Speaker:systems and your customer data, right?
Speaker:So.
Speaker:There's also, uh, there's the famous target story as well, um, where Target
Speaker:was, um, breached because of a device.
Speaker:That was connected to their air conditioning system.
Speaker:That's what, that's what I remember.
Speaker:And, and it basically, it was traced back to poor cybersecurity
Speaker:practices on the part of
Speaker:The um, air, the HVAC system.
Speaker:Yeah.
Speaker:Um, so you're, you're, you're always, you're only as strong as your weakest
Speaker:link and your links everywhere.
Speaker:You're, you're always, you're only as
Speaker:strong as your weakest link.
Speaker:One of your links includes
Speaker:every one of your suppliers.
Speaker:remember we talked to someone who was doing penetration testing.
Speaker:They needed to break into a company.
Speaker:They tried going through their networks, they couldn't get in, and then they
Speaker:ended up realizing in their lobby they had a TV of a certain brand, so they
Speaker:went and bought it from the local store, and then they found a vulnerability
Speaker:on it, and then they basically got into the company through their tv.
Speaker:yeah, that was Dwayne Lalo.
Speaker:And that was a great, I, I loved his story.
Speaker:I loved, uh, we should link to that whole episode here.
Speaker:That like if you haven't seen or listened to that episode, you really should.
Speaker:And one of my favorite parts that he go, that he goes into there is
Speaker:how much he loves the backup system from a red teaming perspective.
Speaker:Right?
Speaker:Again, red teaming is the, the sort of proactive.
Speaker:or proactively attacking a company for the purposes of looking
Speaker:for vulnerabilities, right.
Speaker:Yeah.
Speaker:opposed to the blue team, which is the defense team,
Speaker:Yep.
Speaker:uh, which is our, our friend Mike Saylor.
Speaker:Yep.
Speaker:So, um, yeah, we need to have Dwayne back on.
Speaker:I'm sure he is, got more stories,
Speaker:Oh yeah.
Speaker:yeah, so again.
Speaker:The, the, the second group of the, the, the, you know, the lame people
Speaker:creates the third group, which essentially becomes the first group,
Speaker:Yep.
Speaker:right?
Speaker:And so this is why, again, going back, this is why that yes,
Speaker:you need to do all the things.
Speaker:You need to do the monitoring, but you also need to do.
Speaker:concept of leach privilege and, uh, just limiting what an individual person can do.
Speaker:Right.
Speaker:And, um, you know, the HVAC controller be able to send controls reports of
Speaker:how cold it is, and that's it, it shouldn't be able to log to a server.
Speaker:Yeah.
Speaker:that's a, you know, that's exact exactly the kind of
Speaker:thing we're talking about here.
Speaker:Limiting.
Speaker:And, and you know, our former employer was really good at that with, with,
Speaker:you know, the cloud design, where it's like the, their S3 buckets could
Speaker:only be talked to by the systems that, you know, did the backups.
Speaker:Right?
Speaker:Yeah.
Speaker:even though it's S3, and technically you can get to that from anywhere, but
Speaker:they had configured it so that only their systems could write to it, right?
Speaker:Yeah.
Speaker:um, so even if.
Speaker:The, the, the, uh, what would you call it?
Speaker:The, the credentials to access that S3 account got compromised.
Speaker:You wouldn't actually be able to get to them, right.
Speaker:To get to it.
Speaker:the kind of thing that we're talking about is locking down as much as you can.
Speaker:Again, it's so hard,
Speaker:Yep.
Speaker:right?
Speaker:The, the responding to the insider threat is probably the biggest.
Speaker:Challenge that you have.
Speaker:Right.
Speaker:And uh, and I do just want to throw out a couple of stats here.
Speaker:Uh, there was this, uh, great report from gul I, I don't know how to pronounce that.
Speaker:G-U-R-U-C-U l.com.
Speaker:They had their 2024 insider threat, which by the way, it gave us the whole.
Speaker:Idea to do this episode, and they showed that in 2024, uh, so in 2023, only 40, I'm
Speaker:sorry, 40% of people companies responding, said that they had no insider uh, attacks.
Speaker:Right.
Speaker:Um,
Speaker:That they knew of.
Speaker:number that they knew of.
Speaker:Yeah.
Speaker:That number in 2024 went down to 17%.
Speaker:Yeah.
Speaker:so basically 83%.
Speaker:Felt that they had had some kind of insider attack.
Speaker:Yeah.
Speaker:Um, they also described, uh, that the insider attacks are more
Speaker:difficult to respond to, right?
Speaker:They're more costly, they're more, they take more time.
Speaker:Um, and, um, according to this, uh, another interesting, so basically they
Speaker:said 45% felt that it took a week or longer to recover from an insider attack.
Speaker:Uh, I thought that was, um,
Speaker:you,
Speaker:know.
Speaker:They said 55% within one day, and I'm like, really?
Speaker:so I know on the podcast we talk a lot about natural disasters and ransomware.
Speaker:And ransomware recovery, right.
Speaker:Would you say that insider threats are.
Speaker:Sort of like the next, not necessarily the next wave, but like the things that
Speaker:are kind of like important, but people aren't necessarily thinking about or
Speaker:don't have a full plan in place because it's much harder to, like you said, to
Speaker:protect against, than say like ransomware attacks or other things where there
Speaker:are like certain best practices that people have and just it hasn't matured
Speaker:in the insider threat side of things.
Speaker:Well, I think that there, there's like a Venn diagram between malware
Speaker:attacks and insider threats.
Speaker:Right?
Speaker:And, and, and it's, it's not a circle, but it, there's a, there's a huge, like 80% I
Speaker:Mm-hmm.
Speaker:um, what's, what's
Speaker:Overlap.
Speaker:and, um.
Speaker:And a lot of the things that we're doing to be able to detect and respond to
Speaker:ransomware attacks will also be able to detect and respond to an insider threat.
Speaker:But I do think that more people need to specifically be doing design,
Speaker:looking at design considerations that would help mitigate.
Speaker:Specifically a rant, uh, an insider attack.
Speaker:Right?
Speaker:So much of this, so much of everything in the cyber world, it's like,
Speaker:it's, well, it's just like backups.
Speaker:Backups are no good if you didn't make 'em before you need 'em, right?
Speaker:Cyber defense is no good unless you do it before you need it.
Speaker:Yeah.
Speaker:if you do this beforehand, it makes the attack much less likely, and it
Speaker:also makes the attack less damaging.
Speaker:You,
Speaker:Yeah.
Speaker:you minimize the.
Speaker:Um, uh, the,
Speaker:Last radius.
Speaker:Yeah,
Speaker:I was also thinking some of the conversations we'd had with Mike, right?
Speaker:It's like maybe you should be considering insider threat as part of
Speaker:your tabletop exercises and walking through that as, and not just focused
Speaker:on sort of like the ransomware side of things or other things like that.
Speaker:absolutely.
Speaker:Insider threat.
Speaker:The,
Speaker:I
Speaker:no, no.
Speaker:was gonna
Speaker:the silent killer.
Speaker:Silent but deadly.
Speaker:Wait,
Speaker:Yeah.
Speaker:else.
Speaker:Um, no, I, I definitely think more, given that a significant portion
Speaker:of, of cyber attacks are from an insider threat, I believe that that
Speaker:particular report gave 83% as a stat.
Speaker:It, it's, it's, I, I don't think enough attention is paid
Speaker:to the insider threat concern.
Speaker:Yep.
Speaker:And just going back to sort of that Apple example, right.
Speaker:There is intellectual property claims which might be worth billions of
Speaker:dollars at that are at stake, right?
Speaker:If you don't handle the insider threat,
Speaker:Yeah, by the way, another movie that really gets into the concept of an
Speaker:insider threat in social engineering is a somewhat maligned movie called Takedown
Speaker:From 2000, it started Skeet Ulrich.
Speaker:And it's the, it's the somewhat fictionalized story of Kevin Mitnick who
Speaker:is, uh, you know, he was a black hat.
Speaker:You know what we used to call a, you know, a black hat hacker that, um, that
Speaker:got was, he was num, FBI's most wanted
Speaker:Hmm.
Speaker:He got prosecuted and he turned, he turned good guy towards the end.
Speaker:Um, he, he, he's, I should mention not everybody in the
Speaker:cyber world was a fan of Kevin.
Speaker:He, he's no longer with us, but I, I, he had some issues with like, allegedly like
Speaker:taking credit for other people's work,
Speaker:Yeah.
Speaker:But.
Speaker:The, it's another movie that you can watch and get some stuff.
Speaker:And one of the things that I happen in there, by the way, the, the, um, the,
Speaker:the real thing happened against Deck,
Speaker:Hmm.
Speaker:Um, digital Equipment
Speaker:Yeah.
Speaker:And in the movie, I believe they refer to them as Binary Equipment Corporation
Speaker:is sort of like in, uh, what's the movie?
Speaker:What's the show?
Speaker:Best robot.
Speaker:Evil core.
Speaker:Robot, they talk about,
Speaker:Evil core.
Speaker:I.
Speaker:They call it Steel Mountain instead
Speaker:Oh yeah.
Speaker:Yep.
Speaker:Steel Mountain.
Speaker:Mountain.
Speaker:Yep.
Speaker:Um, yeah, so, so one of the things is, one of the things that he did was
Speaker:um.
Speaker:He called in to a person and said, Hey, uh, you do you guys
Speaker:have the, the patch of, has the guy been by to put on the patch?
Speaker:And they're like, no.
Speaker:And he goes, oh man, that it's really important.
Speaker:We gotta put in this patch.
Speaker:I'm gonna send my guy right away.
Speaker:And he sends this guy, his guy is there not to put in a patch,
Speaker:but to put in the malware, right?
Speaker:So it was like a, it was like a two-tiered social engineering attack.
Speaker:And, um, and then, you know, and then basically his right hand man gets in
Speaker:there and puts in the back door that they then use to attack the company.
Speaker:Uh, you know, this is the problem.
Speaker:You know, we gotta get rid of all the people, dude.
Speaker:It's ai.
Speaker:People are the problems.
Speaker:ai, uh, and,
Speaker:To our listeners, we are not trying to replace you and say
Speaker:you do not have a job anymore.
Speaker:Please continue to listen and support this podcast.
Speaker:If you like this, please go to your favorite podcast
Speaker:catcher and like subscribe.
Speaker:Leave us a comment.
Speaker:We love it.
Speaker:You can catch us, watch our videos, and see our lovely faces on YouTube
Speaker:under the backup wrap up channel.
Speaker:We got one comment that said we looked homeless.
Speaker:I'm like, really?
Speaker:And then he, and then he said like, you know, I was just joking, like, ah, okay.
Speaker:It's, it's a couple of bearded guys, back when, back when you had your longer
Speaker:Yeah,
Speaker:One of us looked a little homeless, I'm just saying.
Speaker:Anyway.
Speaker:All right.
Speaker:Well that's good.
Speaker:That's that Thus end of the lesson on the insider threat episode,
Speaker:that's another movie reference.
Speaker:So that's a reference to the Untouchables,
Speaker:Hmm
Speaker:is the movie with Elliot, with Kevin Costner playing Elliot
Speaker:Ness, taking down Al Capone,
Speaker:hmm.
Speaker:by Robert De Niro.
Speaker:Anyway, thus send it the lesson.
Speaker:Anyway, um, thanks as always.
Speaker:Any time, I guess.
Speaker:documents, get to my, get
Speaker:I'll get you questions.
Speaker:I'll add questions with more questions.
Speaker:How about that?
Speaker:Of course, of course, of
Speaker:Yes,
Speaker:course, of course, of course.
Speaker:And thank you to you listeners, if you're still with us.
Speaker:Thank you.
Speaker:And uh, that is a wrap.
Speaker:The backup wrap up is written, recorded, and produced by me w Curtis Preston.
Speaker:If you need backup or Dr. Consulting content generation or expert witness
Speaker:work, check out backup central.com.
Speaker:You can also find links from my O'Reilly Books on the same website.
Speaker:Remember, this is an independent podcast and any opinions that
Speaker:you hear are those of the speaker and not necessarily an employer.
Speaker:Thanks for listening.