we've been following your work in different ways since we started
Speaker:our digital agency way back.
Speaker:We were very into the idea of company cultures and happy cultures, and
Speaker:there's, there's stuff about your work that we picked up on then,
Speaker:but just more recently, given.
Speaker:Lawrence and I turning 50 last year, and also our journey of entrepreneurship
Speaker:starting when we were 40 in terms of the Happy Startup School.
Speaker:Uh, and that whole process.
Speaker:We were talking before about entrepreneurship as
Speaker:a journey of self-discovery or spiritual awakening even.
Speaker:you know, I'm, I'm really loving having you on and being able to share the stuff
Speaker:that I've learned from you, hopefully with our community, and explore some
Speaker:ideas that I'd love to get your thoughts on as well, um, around transitions
Speaker:and change and, and what gets in their way and how to navigate that.
Speaker:In this case, we have Chip Cony.
Speaker:He is founder of the Modern Elders Academy.
Speaker:he started a boutique hotel at the age of 26 called Jo Aviv.
Speaker:And since then, been a, on a, a smorgasbord of adventures.
Speaker:Um, one of them, one pit stop being Airbnb, but I won't butcher his story.
Speaker:He knows it better than me, and you probably can tell it in a more apt way.
Speaker:So what I'd like for you to do, chip, if possible, is maybe for those of
Speaker:our audience who, who aren't aware of the Modern Elders Academy, maybe
Speaker:sharing a bit about what is it and, and what you're trying to do with
Speaker:it, and then any relevant bits of the story that got you to starting it.
Speaker:so I went to Stanford undergrad and Stanford Business
Speaker:School, um, in California.
Speaker:And a couple years out of business school I started, um, a boutique hotel,
Speaker:uh, called the Phoenix that was part of a, um, a brand called Jo Aviv.
Speaker:And over the course of the next 24 years, we created 52 boutique hotels around
Speaker:the state of California, and we began the second largest boutique hotelier in
Speaker:the US And I loved it till I hated it.
Speaker:So I was the founder and CEO and in my late forties, I had now been running
Speaker:the company for almost two dozen years.
Speaker:Um, I didn't wanna do it anymore, but it was the great recession, so
Speaker:I could not wa I couldn't sort of just say, okay, goodbye everybody.
Speaker:Um, we were going through a really hard time, As was true for
Speaker:everybody in the hotel business.
Speaker:Uh, and I had a bunch of other stuff going on too.
Speaker:I had, um, I was losing some, uh, friends to suicide.
Speaker:Unfortunately, I lost five male friends to suicide between 2008, 2010, ages 42
Speaker:to 52, uh, three of them entrepreneurs.
Speaker:And, um, I could see my friend Tony Shea also starting to spin outta control
Speaker:a little bit, um, in certain ways.
Speaker:Uh, and so I was, he, he wrote the Forward for two of my books.
Speaker:He was a very good friend of mine and I could see not just him, but a couple other
Speaker:of my friends, Blake McKowski, who's a amazing entrepreneur from Thomas Shoes
Speaker:also being challenged during that time.
Speaker:So and they were both younger than me.
Speaker:I could see two things going on during the Great Recession and afterwards.
Speaker:Number one is that the Great Recession was really punishing
Speaker:for a lot of entrepreneurs.
Speaker:And many entrepreneurs, defined their identity and esteem purely
Speaker:based upon their business card.
Speaker:And therefore if their business was going under or having difficulties,
Speaker:it affected their self-esteem.
Speaker:And then secondly of, especially for those who are a little older like
Speaker:me, um, I was going through at age 47, a sort of an existential crisis.
Speaker:And I had an NDEA near death experience where I had an alert, an allergic
Speaker:reaction to an antibiotic, and I died nine times over 90 minutes.
Speaker:so when you go to the other side and you sort of see, you know what
Speaker:the other side feels like and you come back, it really does give you
Speaker:the opportunity to say, okay, I can press the reset button on my life.
Speaker:And I did.
Speaker:Um, and so by the age of 50, I'd sold my company at the bottom of the market.
Speaker:I had what was called a midlife atrium for two years, where I got to really
Speaker:create the space and light and air to reflect upon how do I wanna consciously
Speaker:curate the second half of my life, uh, second half of my adult life.
Speaker:and by age 52, I was asked by the founders of Airbnb to join them.
Speaker:They had read a book of mine called Peak, how Great Companies
Speaker:Get Their Mojo from Maslow.
Speaker:So it was a psychology, A positive psychology perspective applied
Speaker:to leadership and business that I'd written, uh, in 2007.
Speaker:And so I joined Airbnb in 2012, 2013, um, and spent seven and a half years
Speaker:there taking this little tech startup and turning it into the world's
Speaker:most valuable hospitality company in concert with the three founders
Speaker:who, I was mentoring basically.
Speaker:But I was also, I was full-time in the company.
Speaker:I was the head of global hospitality and strategy.
Speaker:Much of the company was being run by me, and it was, it was an amazing experience.
Speaker:I loved it.
Speaker:Um.
Speaker:Toward the end of my full-time work there, I decided that I was going to
Speaker:write a book called Wisdom at Work, the Making of a Modern Elder, because
Speaker:at Airbnb they called me the Modern Elder, which I didn't like at first.
Speaker:It's like, oh no, you're making fun of my age.
Speaker:I was 52 when I joined, and the average age in the company was
Speaker:26, so I was older than everybody.
Speaker:But I also sort of thought that, you know, when you hear the word
Speaker:elder, it sounds like elderly.
Speaker:Um, but they said, you know, chip, uh, Brian said, chip.
Speaker:A modern elder is someone who's as curious as they're wise.
Speaker:And the reason we love you is because you have that curiosity.
Speaker:You're not just dispensing wisdom, you're learning things along the way too.
Speaker:And so, you know, I decided to write a book about it.
Speaker:Came down here to Baja, where I am right now today.
Speaker:And while I was here, I went for a run on the beach one day in front of my house.
Speaker:And I had a Baja aha, an epiphany, uh, which was, why don't we
Speaker:have midlife wisdom schools?
Speaker:Why don't we have places where people can reimagine and repurpose themselves,
Speaker:uh, whether they're going through a transition, whether it's a divorce,
Speaker:or, you know, selling a business or, you know, parents passing away or
Speaker:empty nest, kids moving away, um, or a health diagnosis that's scary.
Speaker:or, or, you know, getting fired or retiring or whatever it is.
Speaker:So we started, uh, MEA, the world's first midlife wisdom school, and we now
Speaker:have two campuses, one on the beach here in Baja, and the other a 2,600 acre.
Speaker:Uh, ranch, regenerative Ranch, horse Ranch in Santa Fe, New Mexico.
Speaker:Well, I'd like to or start off with, because one of the things
Speaker:that's close to our hearts of the moment is this idea of the wisdom
Speaker:worker and what it means to be wise.
Speaker:So I would love to get your thoughts on that.
Speaker:Um, you know, you say to be as curious as you are wise, how would
Speaker:you define wise from your perspective?
Speaker:So let's talk about the difference between knowledge and wisdom.
Speaker:I mean, they're both important, but to be quite frank, we live in an
Speaker:era in which knowledge has become commoditized between Google and.
Speaker:Chat, GBT knowledge is accessible to all of us.
Speaker:And whereas in 1959, Peter Drucker, um, coined the term knowledge worker.
Speaker:And within 20 years, knowledge management had become a, a, a discipline within
Speaker:companies, large companies today, um, I would say knowledge is like
Speaker:the, and knowing how to connect with knowledge and access, it is sort of
Speaker:like the ante to get it to the table.
Speaker:But I don't think that knowledge alone is what creates the differentiation.
Speaker:So knowledge is, let's be clear, knowledge is something you accumulate.
Speaker:Wisdom is something you distill.
Speaker:So if it's a math equation, knowledge would be a plus sign.
Speaker:And wisdom would be a division design.
Speaker:It's the essence of something.
Speaker:It is taking all of that knowledge, all of that information and distilling
Speaker:it down to what's essential.
Speaker:also, wisdom is often something you learn from personal experience.
Speaker:I like to say are painful life lessons are the raw material for our future wisdom.
Speaker:And so in many ways, wisdom comes from the school of hard knocks, meaning the
Speaker:school, you know, the, the challenges we've had, and so long story short is,
Speaker:one of the things we're very good at as a society is we've helped people
Speaker:to know how to accumulate knowledge.
Speaker:But we've done a very poor job of helping people to distill their
Speaker:wisdom, to understand from their life experience what they've learned
Speaker:and how to apply it moving forward.
Speaker:And in the series of questions you may ask going forward, I can tell
Speaker:you more about how we do that.
Speaker:But let me say that wisdom is perceived as being abstract.
Speaker:In fact, it's very much in your gut.
Speaker:You know, knowledge, knowledge is in your iPhone, and wisdom is in your gut.
Speaker:And the question is, how do we create the practices and environment,
Speaker:the habitat and the conditions for people to access that wisdom?
Speaker:Because at the end of the day, I am not going to learn a lot of wisdom from
Speaker:AI at this point, maybe in the future.
Speaker:So I will.
Speaker:Um, but today what, you know, the AI will give me is a distillation
Speaker:of knowledge out there in the world.
Speaker:And, and it does it very well.
Speaker:I, I enjoy ai, but my greatest wisdom comes from my own life experience.
Speaker:And yet there are very few practices or tools that we have created
Speaker:in society to help us understand what we've learned along the way.
Speaker:There's a couple of things that spring to mind here that.
Speaker:There's, can I and should I, and there's like, these tables can make, allow us to
Speaker:do lots of things, but whether we do them or not, I think needs to come from a place
Speaker:of discernment, which I think is what you're talking about in terms of wisdom.
Speaker:And I love that what you said about wisdom comes from the school.
Speaker:You know, you will learn wisdom from the school of hard knocks.
Speaker:And I know from a personal perspective, the school of hard
Speaker:knocks is a scary school to go to.
Speaker:You wouldn't choose to go there.
Speaker:Yeah, I'll stay at home.
Speaker:Um, I'm feeling ill today.
Speaker:and, and this is from our experience of our work, when we step into that space
Speaker:of uncertainty and when we try things that we're not sure that are gonna work.
Speaker:And like you said, you learn from that experience.
Speaker:That's where we, I'm hearing we learn wisdom.
Speaker:because, and also from what I heard from you, given having been an entrepreneur
Speaker:from an early age, it sounded quite instinctive to, to move towards stuff
Speaker:that might not have been at a certain bet.
Speaker:How do you, how would you communicate?
Speaker:What wisdom would you share to help those of us, particularly when you're
Speaker:a certain age and you think risk is you have a certain relationship to
Speaker:risk already 'cause you've already settled, but you need to change.
Speaker:How would you get someone to refrain, reframe this idea of doing something
Speaker:totally new, totally different, to overcome some of that fear and hesitation?
Speaker:There are fixed mindsets and their growth mindsets.
Speaker:This, this comes from Carol Dweck, from Stanford, uh, and her research.
Speaker:And as we get older, often there's a fixed mindset that says, I'm
Speaker:too old to fill in the blank.
Speaker:Or I, I can't take that risk because of my, my spouse and my kids.
Speaker:And, um, I, or, or for me, when I joined Airbnb at 52, oh my God, I, I don't wanna
Speaker:have my last career move be a failure because everybody in the hotel industry
Speaker:thought I was a nut for joining this little tech startup that they thought
Speaker:would like never gonna go anywhere.
Speaker:Um, and then I also was mentoring Brian Chesky, the CEO and co-founder,
Speaker:but I was also reporting to him.
Speaker:So after having been for 24 years, my own, the CEO of my own company, having
Speaker:sold it to Hyatt or pr, John Pritzker, who sold it to Hyatt, um, he's part
Speaker:of the Pritzker family owned Hyatt.
Speaker:I was not gonna report to someone who was, who's the age of my
Speaker:biological, my, um, my foster son.
Speaker:So that there are a lot of fixed mindsets that could have
Speaker:said, Nope, not gonna do that.
Speaker:But I think one of the things that I look at is, um, a question that I ask a
Speaker:lot is, 10 years from now, what will I regret if I don't learn it or do it now?
Speaker:and, and I, and when I moved to, to Mexico, for example, I started to learn
Speaker:to surf and I started learning Spanish.
Speaker:Now I, I moved here at age 56, 57 or so.
Speaker:Like, I was not at the age where people learn to surf or say, you know, welcome
Speaker:the idea of learning a foreign language.
Speaker:Um, so I had a fixed mindset, like thinking I was too old.
Speaker:But when I thought about it in the context of like, I'm living in
Speaker:Mexico part-time, I like it here.
Speaker:I wanna live here for a long time.
Speaker:I will regret at 66 or 67, 10 years from now if I don't learn
Speaker:to serve or learn Spanish.
Speaker:Now, that helped me to learn similarly, you know, anticipated
Speaker:regret is a form of wisdom.
Speaker:The idea that I will regret that when you're 20 years old, you don't have
Speaker:anticipated regret, but when you're 40, you start to have it because you
Speaker:start to have a time clock in your head, and when you're 50 and when
Speaker:you're 60, you'll have it even more.
Speaker:and so, I, I've found that that question helps catalyze someone to try
Speaker:something that they might not have done.
Speaker:Now in terms of the practice of wisdom, I have been doing something since age 28.
Speaker:So at 26 I started my boutique hotel company with a very
Speaker:unlikely success story.
Speaker:Um, I bought a motel in a bad neighborhood, a dodgy neighborhood in
Speaker:San Francisco called the Tender Line.
Speaker:It was a pay by the hour motel, so it was the kind of place people
Speaker:went on their lunch hour to have an affair, and they paid an hourly rate.
Speaker:Now it was in bankruptcy.
Speaker:When I bought it, it had had better days.
Speaker:This is the mid 1980s and age was a big deal in the US and, and in
Speaker:specifically in San Francisco.
Speaker:And you know what?
Speaker:This, this place wasn't successful anymore.
Speaker:So long story short is it turned it into a rock and roll
Speaker:hotel and it became successful.
Speaker:But in 19 89, 2 years into it, uh, we had the, uh, a big earthquake in
Speaker:San Francisco and I had no business.
Speaker:And so one day I just said like, oh my God, I have no idea how
Speaker:we're gonna get through this.
Speaker:And I took a journal or a diary that was empty, um, off of my bookshelf,
Speaker:and I took it down and I wrote my wisdom book on the cover of it.
Speaker:And I started a practice that I've been doing now for 36 years.
Speaker:Yeah, something like that, 36 years, which is to, uh, make a list.
Speaker:Each weekend I spend 20 minutes doing this of all my key lessons of the week.
Speaker:They could be personal, professional, spiritual, physical, et cetera.
Speaker:I make a list of what did I learn this week?
Speaker:Often the lessons were painful, and then I say, how will it serve me in the future?
Speaker:Um, and by doing that, and by doing that now for all these years, every
Speaker:week I now do it in Google Docs.
Speaker:what I did and what I have had the opportunity to do is to accelerate
Speaker:the cultivation and harvesting of my wisdom by understanding
Speaker:what I'm learning along the way.
Speaker:What I do in my companies is I do a practice.
Speaker:I don't require my leaders to do this, but I do require once a quarter,
Speaker:the se, the senior leadership team comes together at a nor our normal,
Speaker:you know, leadership meeting.
Speaker:Maybe it's an hour long and let's say there's six people on the team.
Speaker:Each person says, what was my biggest l lesson of the quarter?
Speaker:What am I gonna learn from it and how will it serve me in the future?
Speaker:And because the chief operating officer across the table from me
Speaker:is talking about his or her lesson, um, I'm learning their lesson.
Speaker:I, you know, their school of hard knocks is my form of learning wisdom.
Speaker:So wisdom is not taught, it's shared.
Speaker:And sharing our wisdom is really valuable.
Speaker:And then having, at the end of the meeting, that group of six
Speaker:people say, what was our biggest team lesson of the quarter and how
Speaker:will it serve us in the future?
Speaker:I have been doing that, that leadership wisdom leadership exercise, Jo Viv at
Speaker:Airbnb, we in incorporated it into the whole company and then also now at MEA.
Speaker:yeah.
Speaker:So this is, this is how do you take abstract wisdom and make it
Speaker:practical and prescriptive and make it a strategic competency and
Speaker:differentiator within the company.
Speaker:I'd like to, So explore that aspect of sharing.
Speaker:Uh, one of the things that is core to our work and what we believe in
Speaker:and what we learned is the power of community, the power of creating
Speaker:spaces where we can share challenges.
Speaker:And, and through that process of just even voicing something, something shifts.
Speaker:And I know from your book, learning to love midlife and, and there's
Speaker:an aspect about social wellness and there's a sense of community and how
Speaker:that connects us to, well, how that's important and let's put it that way.
Speaker:Uh, and so I, I'm curious about your thoughts and perspective on that.
Speaker:What, what have you seen that creates real connection with people and allows
Speaker:from, for this learning, the sharing of wisdom to be most effective?
Speaker:I.
Speaker:Well, you know, we've had 6,500 people graduate from MEA going through
Speaker:a week long program with us, uh, in person, uh, from 60 countries.
Speaker:And what, what I most notice is that when people learn to communicate
Speaker:from what we call the third vault, so the first vault in our
Speaker:communication is the facts of our life.
Speaker:And they're usually from up here in our brain, the second,
Speaker:and they're, they're fine.
Speaker:I mean, like, frankly, when you first meet someone, it's
Speaker:like, okay, where are you from?
Speaker:You know, what do you do?
Speaker:Uh, et cetera.
Speaker:It's, it's, it gives context.
Speaker:Um, but it's actually sort of boring after a while.
Speaker:You know, you've been to a cocktail party where nobody talks about anything
Speaker:but the facts and it's like, oh, that, you know, and you wanna, you, you,
Speaker:you run for the bar pretty quickly.
Speaker:Um, the, the second, uh, vault in how we communicate is
Speaker:from, usually from the heart.
Speaker:It's the stories of our life.
Speaker:And those are interesting.
Speaker:And yet they can be liberating or incarcerating in the sense
Speaker:that sometimes our stories, um.
Speaker:Are so defined by ourselves that we have not given our stories, the
Speaker:space to maybe evolve over time or to have a new lesson come from them.
Speaker:And so stories are helpful.
Speaker:They certainly are more, they build a level of, you know, emotional connection.
Speaker:Um, and you can feel really connected to someone else when they're telling
Speaker:their story and you can relate to it.
Speaker:But the problem with stories is that they often solidify and identify an identity.
Speaker:And there's, for the person giving the story, it's often not
Speaker:very pre, it's very predictable.
Speaker:And so you get bored with your own stories.
Speaker:And then the third vault of communication comes from the gut.
Speaker:And it's when you are communicating from a place of unfiltered.
Speaker:Spontaneity and you have to create the space.
Speaker:Now, it's not something you do normally at a party easily, but
Speaker:you have to create the space that you to hold space and invite grace.
Speaker:And that's what I like to say.
Speaker:And invite the environment where people are gonna go there and they're not
Speaker:gonna, they're, they're, they're not gonna plan ahead what they're gonna say.
Speaker:They're gonna say just what's going on from a place of respect, but also from a
Speaker:place of vulnerability and authenticity.
Speaker:And so that's sort of how a week works at MEA, whether we're doing a private
Speaker:retreat with a leadership team or, you know, YPO Young Presidents organization,
Speaker:or whether we're doing a public workshop, what we're really offering
Speaker:is the opportunity for people to, Allow the spiritual plumber to open up the,
Speaker:the, the plumbing pipe that goes from the head to the heart to the gut slash
Speaker:soul, because that, that heart to soul plumbing pipe is usually pretty clogged.
Speaker:And the moment you start to open that up, it's not that, it just feels liberating
Speaker:to be able to speak from your truth.
Speaker:That's been sort of stuck there in the plumbing pipe.
Speaker:But the epiphanies, we become sort of a, a midwife for midwife epiphanies
Speaker:and new ideas come up that have been sort of stuck down there.
Speaker:And that is, you know, one of the miraculous things about, you know,
Speaker:coming to an MEA workshop is people leave saying, I always had that inside of me.
Speaker:I. But it was stuck and I hadn't known how to actually access it.
Speaker:So I think of us doing a bit like an archeological dig.
Speaker:Um, and so how do we uncover that wisdom that, hmm, that intuition
Speaker:that is stored down inside of you, um, and open it up without fear that
Speaker:it's gonna sound really stupid the first time you say it, potentially.
Speaker:And, and that doesn't have to be a business idea.
Speaker:It could be a, you know, a, a personal memory.
Speaker:We do have people who have come to MEA and like, wow, they have
Speaker:some memories that have been stuck there, that they had, like, let you
Speaker:know that they had tried to ignore.
Speaker:So, long story short is it's, it, you know, I, I think our, our,
Speaker:our journey as entrepreneurs.
Speaker:Is just a human journey.
Speaker:And the more we are able to embrace every aspect of who we are as humans, the more
Speaker:we bring the full range of, of skills and intuition to the table to be an effective
Speaker:human first and entrepreneur second.
Speaker:I've got a quick question about, your background in hospitality, how much you
Speaker:see that influencing how you host or just your love of creating community?
Speaker:'cause I think that's something a lot of people we meet want to start
Speaker:communities or think they wanna start a community and actually host events and
Speaker:retreats, but doing it is another thing.
Speaker:So I guess the question's maybe more about the design and the
Speaker:experience you're creating.
Speaker:How much you think that played a part in the success of MEA in terms of
Speaker:those experiences you are creating?
Speaker:You know, I. In creating MEA, there were really four component parts.
Speaker:One was hospitality and hospitality has been my career, almost my full career.
Speaker:So that was an easy one, but it was an important one because
Speaker:generally speaking, when you go to a retreat, uh, a retreat center, the
Speaker:hospitality's not a high priority.
Speaker:Um, like the aesthetics.
Speaker:Maybe the food is sometimes, especially if it's a, a healthy place where
Speaker:they have their own garden or farm.
Speaker:But sometimes the aesthetics are not great and the, and the quality
Speaker:of the service is not great.
Speaker:And so I wanted, I wanted hospitality to be front, front and center.
Speaker:Um, and you know, when I was at Airbnb, I was in charge of all the hosts globally.
Speaker:That was one of many things I was in charge of.
Speaker:So I loved the idea of.
Speaker:Uh, Airbnb hosts being many entrepreneurs and, uh, helping them
Speaker:to understand how to be a better host.
Speaker:So, uh, hospitality is a big part of it.
Speaker:Secondly, um, a retreat center.
Speaker:So I was on the board of the Esan Institute, uh, in Big Sur, California.
Speaker:Really maybe the best known, um, retreat center in the United States.
Speaker:And I was there for 10 years on the board, and I taught there
Speaker:for 12 years, once a year.
Speaker:And I loved it, but I also learned about, you know, what, how do you run
Speaker:a retreat center in a different way?
Speaker:I, for example, Essem, which has a a great history, has no alumni program.
Speaker:Nobody like, they, they don't have regional chapters.
Speaker:We have, you know, at, at MEA, we have 58 regional chapters for our alumni.
Speaker:There just, there were a lot of things they didn't do that I wish they'd
Speaker:done, but, you know, they didn't do it.
Speaker:Um, thirdly is wellness.
Speaker:You know, the experience of of having a, building a community, especially
Speaker:in a in-person kind of thing, is we're really trying to help with wellness.
Speaker:And this idea of social wellness is really important.
Speaker:How do, how do you create the environment for people to both
Speaker:feel a sense of personal wellness, but a, a, a social wellness?
Speaker:And I, I like to say that illness starts with the letter I and
Speaker:wellness starts with the letters.
Speaker:We, and wellness is not just a personal journey.
Speaker:It can be a, a collective journey.
Speaker:Um, and, you know, I have for 28 years owned the largest spa in San Francisco.
Speaker:And so wellness has been always a, a part of my, you know,
Speaker:integrated into how I try to live.
Speaker:But also some of my businesses, I've owned them a number of spas.
Speaker:And then finally the fourth piece was the curriculum.
Speaker:I didn't wanna just be a retreat center where people come and
Speaker:have a beautiful experience with hospitality and, and, you know, great
Speaker:service and, you know, wellness.
Speaker:But I really wanted to have, I wanted to be a school, you know, an
Speaker:academy where we have a curriculum.
Speaker:And the curriculum is really based upon my book Wisdom at
Speaker:Work, the Making of Modern Elder.
Speaker:But it's based upon all these faculty members from Elizabeth Gilbert to
Speaker:Blake Kosky, to Jerry Kelowna, to um, I mean Arthur Brooks, who come and guest
Speaker:faculty with us at our, at our two centers in Santa Fe and in Ba Mexico.
Speaker:And so that's really, those are the four ingredients.
Speaker:The good news for me is like all four of those ingredients were in my.
Speaker:History that allowed me to, to do this.
Speaker:But I think building community is such an essential part of our modern
Speaker:life because, you know, I was, uh, uh, the first member, I was the
Speaker:first board member of Burning Man.
Speaker:So Burning Man had six founders, and then they asked me to come along and help
Speaker:create a, a, a board for Burning Man.
Speaker:And so, um, that was 16 years ago.
Speaker:Yeah.
Speaker:16. 16 years ago.
Speaker:And I loved it.
Speaker:And I, and I was a long time burner and burn, you know,
Speaker:burning Man has a community.
Speaker:And how do you, how do you have a, a board of directors for something that says sort
Speaker:of like, um, I don't know, uh, crazy.
Speaker:And uh, what do you call it?
Speaker:Uh, anarchist as, as Burning Man.
Speaker:Um.
Speaker:But I learned a lot about building community in that community.
Speaker:And I think in a, in an era in which we are all so online driven, that in, in real
Speaker:life, the IRL experience is so essential.
Speaker:Um, and so the craft, and it really is a craft of how you bring people together
Speaker:and host them in person when, because it's so precious, uh, because it's,
Speaker:it's, we do it less than we used to.
Speaker:I mean, before we had computers, we, that's all we did.
Speaker:Um, but in the era of computers, we're doing what we're doing right now.
Speaker:But the pro the, the craft of hosting is so essential.
Speaker:Um, and Priya Parker is a friend in her book, the Art of Gathering.
Speaker:I highly recommend to people who wanna understand how do you, how do you host
Speaker:in, in a way that, um, is magical?
Speaker:So firstly, I think you're just with MEA and how you're talking about it,
Speaker:you're describing the organization, the business, the mission that
Speaker:Lawrence and I were dreaming of when we started the Happy Startup School.
Speaker:So it just lovely to hear It is just, yeah.
Speaker:And the names, you pull out the hat go, ah, that's amazing.
Speaker:Um, and the other aspect of this is that feeling, I don't know, it's just like, I
Speaker:dunno if you've ever had this, you go on a first date and they're just talking.
Speaker:I was like, tick.
Speaker:Yep.
Speaker:Tick, yep, tick.
Speaker:Yeah.
Speaker:Oh my God, I'm in love with this business.
Speaker:This person, whoever it is in front is just like, alright.
Speaker:Music to my ears.
Speaker:What I was hearing, particularly when Lawrence was talking about hosting,
Speaker:'cause I think part of this idea for us about the way we run our business,
Speaker:'cause it's very about how we are in terms of what we talk about, building a,
Speaker:a business more aligned to who you are.
Speaker:I. And that person definition of success.
Speaker:And I think we run retreats and we run a, a festival.
Speaker:And the reason why they'd be all they have been going on for so long.
Speaker:We believe because we need it and we value it as much as we
Speaker:trying to give it to other people.
Speaker:And community is in our DNA in a sense, being connection, actually the need for
Speaker:connection is forefront as a priority in the, in our work and who we are.
Speaker:And so I'm curious from your perspective of how much you've been guided on your
Speaker:journey of entrepreneurship and work about your sense of yourself in terms
Speaker:of like tying what you do, being part of who you are, uh, and whether that was
Speaker:always there or that's been a journey.
Speaker:And then your experience with people who come onto MEA who are trying to find
Speaker:something more aligned in themselves.
Speaker:I heard a great quote last week, um, which was, if you don't know who
Speaker:you are, you'll become what you do.
Speaker:it starts with who you are, and that's the fertile ground.
Speaker:I like to say be good soil.
Speaker:Be good Soil means, um, how do you create the soil in which fertile of
Speaker:the fertility of that soil allows greatness of all kinds to, sprout.
Speaker:And so, you know, for me, I. When I was 22 years old, I was between my first
Speaker:and second year of business school.
Speaker:Uh, and at Stanford I had been a all American water polo player in high
Speaker:school and, and a little bit of college.
Speaker:I was in a fraternity.
Speaker:I was, I was sort of a jock.
Speaker:I was sort of like, you know, whatever.
Speaker:I was doing my life, but I felt like something wasn't fulfilling me.
Speaker:And I was, I felt a little lost.
Speaker:And, um, you know, I, I had to go through a dark night of the soul,
Speaker:what I now call the dark night of the ego to realize I needed to, I
Speaker:needed to go deep into who I was.
Speaker:I started learning about the EN Enneagram, which is a, a personality typing tool.
Speaker:And I, I learned a lot about that.
Speaker:I was in therapy and ultimately, I, I came out, uh, at age 22, uh, as a gay man.
Speaker:And that was not easy.
Speaker:In 1983, in the midst of the AIDS, early stages, the AIDS era, uh, AIDS crisis.
Speaker:And, you know, being at Stanford Business School and, and GA based
Speaker:upon the world I had lived in.
Speaker:So, but, you know, the, the gift of that was at a time where it was
Speaker:potentially career ending to come out and at a time where when it was,
Speaker:you know, physically, health-wise, risky, I had to have the courage to
Speaker:be able to say, this is who I am.
Speaker:And that process both opened me up to, in my twenties, doing a real deep
Speaker:dive in terms of understanding who I was and who I am still in such a way
Speaker:that it created that fertile ground.
Speaker:Good soil and what it did.
Speaker:Uh, you know, when I started my company at age 26 and was very open about being out
Speaker:as a gay man, um, it was really unusual even in San Francisco because like, you
Speaker:know, first of all, 26-year-old CEO's, not, not normal, um, especially back then.
Speaker:Today it's much more normal.
Speaker:Um, but also then the gay CEO, like it was weird.
Speaker:Yes, the hospitality interest in Pu boutique hotels was
Speaker:made it a little easier.
Speaker:But long story short is I had, I accelerated my process
Speaker:of understanding who I was.
Speaker:Mm-hmm.
Speaker:And what that allowed me to do, you know, is to tap into some skills I had that I
Speaker:might've been embarrassed about before.
Speaker:I might've been embarrassed about the fact that I have a good design eye, you
Speaker:know, straight guy, you know, queer Eye for the Straight Guy is a, a TV show.
Speaker:It's partly because like the straight guy doesn't know how to
Speaker:like design his apartment like.
Speaker:But I was pretty good at design.
Speaker:I was pretty good at empathy.
Speaker:Um, I, because I created a culture in Aviv, uh, that was very open
Speaker:about people of various diversities, not just sexual orientation.
Speaker:We attracted really talented people who felt like in their environment,
Speaker:whether they were a woman or a person of color, or someone of a, you know,
Speaker:um, someone who, uh, felt aged out.
Speaker:You know, we, we were able to attract great people because they
Speaker:felt like wow, they were welcomed in a place where, uh, the CEO had,
Speaker:you know, been open about who he is.
Speaker:So, I, I, you know, I, I, I feel like what could have been a curse was a blessing.
Speaker:Um, and yes, have I dealt with discrimination?
Speaker:Of course, I have.
Speaker:but the process of, you know, understanding who you are, is the
Speaker:most important learning lesson you're gonna have over a lifetime.
Speaker:And you get better at it over the course of a lifetime because you
Speaker:get to know who you are about a quarter of the way through a novel.
Speaker:You don't understand the characters nor the themes in the book that well.
Speaker:But by the time you're halfway through the novel or halfway through your life as
Speaker:in midlife, you understand the characters and the themes in the book a lot better,
Speaker:and you understand yourself personally.
Speaker:a lot of people that we work with, and I've experienced myself, you, you for
Speaker:a long time, you play a role because that's how you potentially can fit in.
Speaker:And what I'm hearing from your journey, the earlier you can break out that role
Speaker:that you're playing and tune into who you are and what you, what it means to be
Speaker:you in terms of playing to your strengths and doing the things that light you up.
Speaker:There's a, an effortlessness that is introduced into the work that isn't,
Speaker:that energy isn't sucked away because you're trying to be someone else.
Speaker:I'm very curious.
Speaker:You, you said you, um, you dove, dove into the Enneagram and it's
Speaker:something that I've been introduced to only in the past couple of years.
Speaker:Uh, do you, do you still, um, connect to that way of sort of understanding yourself
Speaker:and are you, are you open to sharing your, the type that you are most connect to?
Speaker:I'll share, I'll share my type.
Speaker:If you share yours.
Speaker:I have discovered, uh, that I am most connected to type three.
Speaker:And I've recognized I am a performative, well, my default is to
Speaker:perform in order to look, look good.
Speaker:Yeah.
Speaker:I am a three with a four wing.
Speaker:And so for those people who don't know the Enneagram, let's spell it for you
Speaker:because it's hard to, hard to spell if you, based upon the pronunciations.
Speaker:E-N-N-E-A-G-R-A-M.
Speaker:So I have learned about, I learned about my Enneagram type more than 40 years ago.
Speaker:I ultimately took everybody in my senior leadership team at
Speaker:Jo Aviv through learning it.
Speaker:So we, and we taught it to employees in the company if they wanted to learn it.
Speaker:Um, we teach a workshop here at, uh, MEA by a guy named Russ Hudson, who's
Speaker:maybe the most famous, Enneagram teacher he teaches at our Santa Fe campus.
Speaker:so understanding what, what the Enneagram is helpful for is, it's not like
Speaker:Myers Briggs or something like that, which sort of feels a little bit like.
Speaker:Not deeply rooted in who you are.
Speaker:The Enneagram helps you to understand what's the pair of
Speaker:glasses you're wearing that is rooted in almost a singular sentence.
Speaker:Uh, and for those who are three, like you and I are, and I'm a four with a,
Speaker:the four wing is sort of the individual artist, uh, type likes to be different.
Speaker:Um, but a three is the success achiever type.
Speaker:And you know, the sort of, the statement in our heads unconsciously
Speaker:might be, I am only as good as my last success, or something like that.
Speaker:and I, I care a lot about what people think about me and how it looks to others.
Speaker:And you, you, you, you described that Carlos, but once you
Speaker:know that about yourself.
Speaker:You are able to, as Carl Young Carl Jung was very clear about, you know,
Speaker:once you sort of understand your unconscious, you can rise above it.
Speaker:And so once you understand the sort of unconscious bias of how you see the
Speaker:world, you can sort of say like, oh God, that's me being performative right now.
Speaker:Or That's me caring too much what other people think about me.
Speaker:Or that's me being self-critical to push myself to success.
Speaker:And sometimes those are good things, but sometimes they're not.
Speaker:And to understand the dark side of your personality type
Speaker:allows you to transcend it.
Speaker:Firstly, a lot of people in our community are gonna be loving what
Speaker:you're saying now because there's a lot of fans of the Enneagram within
Speaker:our Happy Startup School community.
Speaker:Yeah.
Speaker:And secondly, that for me is the essence of wisdom.
Speaker:I. That discernment, that knowledge as I'm hearing, is when this behavior or
Speaker:this approach is serving me or not serving me and doing that without judgment.
Speaker:Yeah.
Speaker:And it, I think it connects to another, I think one of your 12 reasons is
Speaker:this idea of understanding our story.
Speaker:Yeah.
Speaker:I mean it, over the course of a lifetime, you have the opportunity to
Speaker:understand who you are, maybe you're Enneagram type and why you're here.
Speaker:You know, mark Twain wrote.
Speaker:There are two most important days in the person's life, the day you were
Speaker:born and the day you figured out why.
Speaker:And I like to say, um, the purpose of life is to discover your wisdom.
Speaker:The work of life is to develop it, and the meaning of life
Speaker:is to give your wisdom away.
Speaker:And so all of that speaks to this idea that there's a narrative that
Speaker:you know, there, there, even before the narrative, there's a, a way of
Speaker:seeing the world that defines you.
Speaker:Maybe it's the Enneagram or there may be another way of understanding
Speaker:that there's a way you've shown up and had the school of heard knocks.
Speaker:Experiences that help make you who you've been, help you to understand your wisdom,
Speaker:which is meant to be shared with others.
Speaker:And.
Speaker:As you understand who you are in the world, You are better.
Speaker:Once you understand who you are, you are better able to be, uh, an
Speaker:enlightened witness for other people.
Speaker:You're able to be a mirror and have people look at you and
Speaker:say, I want to be like you.
Speaker:or, uh, I understand myself better just by listening to you.
Speaker:There, there was a point in Jo Viv and my, you know, my boutique hotel company
Speaker:where I felt like there were a lot of my leaders in the company are leaders
Speaker:in the company who had a point of view, which was do as I say, not as I do.
Speaker:And so for one month I didn't experiment and I said, we are going
Speaker:to ban the two, the words manager and leader for the next month.
Speaker:And whenever you will use the word manager or leader, you have to
Speaker:actually replace it with role model.
Speaker:And by, by.
Speaker:So if we're having a manager's meeting today, it we're, no, we're
Speaker:actually having a role models meeting.
Speaker:Um, if you are gonna go and, and go to a, you know, a, if we're gonna
Speaker:create a leadership workshop, it's gonna be a role model workshop.
Speaker:And the reason we did that was because I, I really believed that, uh, the, the more
Speaker:senior you are in the organization, the more of a role, role model you needed to
Speaker:be, not just as a leader, but as a person.
Speaker:And it was, it was miraculous.
Speaker:What happened during that month, um, is how leaders recognize that, um,
Speaker:the more senior you are in leadership, the more contagious your emotions,
Speaker:the more contagious your habits.
Speaker:Um, your A CEO is not just a chief executive officer,
Speaker:they're the chief officer.
Speaker:Because our emotions are contagious.
Speaker:the more senior we are.
Speaker:Uh, that's part of the reason I do have some worry about what's
Speaker:happening in the United States and in many countries right now.
Speaker:Uh, you know, whether you like Trump or not in his policies, I don't think
Speaker:he's a, a, a well adjusted human.
Speaker:Um, and that worries me because he becomes the role model.
Speaker:And, and to me that's a, that's a troublesome thing
Speaker:for forgetting about policies.
Speaker:Like, I wanna put policies aside.
Speaker:and so I, I, you know, I, I, when I go and look at organizations and try to evaluate,
Speaker:you know, whether I think that company's gonna do well, I often look at that.
Speaker:When Brian, when Brian, uh, chesky at, at Airbnb, uh, soon after I joined, wanted to
Speaker:do a, a strategic partnership with Uber.
Speaker:I said like, you know what?
Speaker:You and I have sat with Travis and you know how toxic he can be and
Speaker:you know, his culture is based upon him and you know, your culture,
Speaker:you want to be very different.
Speaker:The kind of partnership we would do with them is going to be problematic for us.
Speaker:And, and we were at that time, the smaller of the two organizations, by far we
Speaker:were the two sharing economy darlings.
Speaker:But you know, if we get more affiliated with them, it will, it will hurt us.
Speaker:Similarly, when Adam Newman was wanting to do a partnership with, uh, Airbnb
Speaker:after I'd been there now three or four years, I was like, are you kidding me?
Speaker:Uh, I won't, I won't say everything that Brian used to say about
Speaker:Adam because, Brian liked Adam.
Speaker:But, I'll say it for myself.
Speaker:Adam had a mess, messianic kind of way of being, he sort of
Speaker:thought of himself as the messiah.
Speaker:And I said, you know, this is not gonna be good.
Speaker:Um, so I do believe we have to get really thoughtful, uh, that we at, as
Speaker:senior leaders in organizations are role models and contagious role models
Speaker:in terms of how we're showing up.
Speaker:So if you're thinking about going off and working in another company,
Speaker:you know, look at what, who's at the top and how contagious they are.
Speaker:If you are the happy startup leader and running the things,
Speaker:you know, how are you contagious?
Speaker:and when I ultimately needed to leave my company that I, you know, after
Speaker:24 years, I knew I needed to leave because I was sort of depressed.
Speaker:I didn't wanna do that anymore.
Speaker:I felt victimized by my company.
Speaker:Nobody had done anything to me.
Speaker:I just didn't wanna do it anymore.
Speaker:And I had that NDE and so I died and was like, okay, I can say I'm going to stop.
Speaker:And I, but I felt for the good in the, of the company, I needed to do that.
Speaker:Even if I wanted to stay, I was not, the vulnerable visionary that I used to be.
Speaker:I was the martyr.
Speaker:Um, this, this importance of authentic alignment, I think I'm hearing here
Speaker:as both as a leader, but also as, as just interacting and making,
Speaker:interacting with others and making healthy choices based on our own
Speaker:self-referencing and our own compass.
Speaker:and that what I'm hearing there is by understanding our stories, whether that's
Speaker:through frameworks like the Enneagram or any other way that you therapy or,
Speaker:or some other kind of work where you can connect with yourself that has
Speaker:a, a beneficial impact in the way we can work, is what I'm hearing here.
Speaker:So we, you know, you talk about understanding your story and I'm now
Speaker:hearing, you know, the framing in my head is like, you get to a point in life like,
Speaker:alright, this story has got me here.
Speaker:I don't wanna read the, this story has chapter's gonna close, new chapter.
Speaker:And then it's like, what is this new story?
Speaker:What is this new chapter?
Speaker:And in a sense, like, what do I actually want?
Speaker:And I'm curious from your own experience of, you know, your own life and MEA, how
Speaker:you have seen people answer that question?
Speaker:So purpose is really important in life, but I, I think especially
Speaker:in the United States, it's perceived as a noun, not a verb.
Speaker:To be purposeful, to me is more important than the noun of having a purpose.
Speaker:There are a lot of people who freak out because all their friends have a purpose,
Speaker:and I don't have a purpose as it's like a BMW in the driveway of your, of your home.
Speaker:Um, the reality is there are lots of ways to be purposeful, and there's the
Speaker:big p purpose of the things you'd see on your resume or on your LinkedIn profile.
Speaker:And then there's the small p purpose, which, uh, you know, are the things that
Speaker:people will say about you at your eulogy.
Speaker:And so I think that, you know, as we get older, we've moved from Big P purpose to
Speaker:small p purpose, realizing that When you have Big P purpose, which is important,
Speaker:it crowds out a lot of other things.
Speaker:being an entrepreneur is.
Speaker:Most often a big P purpose.
Speaker:It's the thing that defines you.
Speaker:It's the thing that you, people know you as.
Speaker:It's the thing you think about and dwell on in the shower.
Speaker:It crowds out a lot of other things.
Speaker:That's not a bad thing, except when it is.
Speaker:And when it is, is when it means you.
Speaker:It crowds out the small p purposes.
Speaker:But when you have small P purposes, whether it's being a parent or it's
Speaker:being, a political activist, or it's, you know, being a gardener, a master
Speaker:gardener, or a marathon runner, those small p purposes, or you know,
Speaker:it's being involved in a spiritual community, those small p purposes
Speaker:add to a broader tapestry of a life.
Speaker:So I would just say how a person curates their life to figure out
Speaker:what's next is a function of knowing that big P purposes are important.
Speaker:They define our lives.
Speaker:They're the way people see us, and in many ways, they can
Speaker:be sort of legacy providing.
Speaker:And yet in the course of one's life, you know, at, on your deathbed,
Speaker:it's the small p purposes that are gonna make for the full tapestry
Speaker:of a really interesting life.
Speaker:And, and so I just think understanding, you know, this
Speaker:is the kinda stuff we do at MEA.
Speaker:I mean, listen, people, if people are interested in this, like, come,
Speaker:come join us, or if, you know, most of you are in Europe, you know, we do
Speaker:have online programs as well, online courses that are in person, like,
Speaker:or in, you know, live like this.
Speaker:Um, and, and that's available to people.
Speaker:But I, I I, I, this is so important for people to understand that
Speaker:it's very easy to be the kind of person, and I am one of them.
Speaker:And Carlos, you may be as well.
Speaker:When one big P purpose is move moves on, I'm sort of now ready for
Speaker:like, what's the next Big P purpose?
Speaker:Because if I, if you're a three on the Enneagram, those big P purposes
Speaker:are the things that define me.
Speaker:And what we need to do is create interventions to help people to realize,
Speaker:oh, as I did between age 50 and 52, when I decided like, I'm gonna learn about
Speaker:emotions, I'm gonna learn about hot springs, I'm gonna learn about festivals.
Speaker:I'm just gonna be curious.
Speaker:I'm not doing anything.
Speaker:I'm gonna go find, I'm gonna start creating musical playlists
Speaker:that I'm just, just for me, not for performance in any way.
Speaker:I was able to sort of create a life that felt a little bit more full-bodied.
Speaker:Uh, and it reminds me, I think of one of the things you say is, is
Speaker:growing whole rather than just growing old, uh, and having, being curious.
Speaker:Uh, and what I'm getting here and what I'm latching onto is not being cur
Speaker:curious about the world, but also being curious about ourselves and the lenses
Speaker:that we are looking at the world through.
Speaker:So, Lawrence, was there anything that you wanted to, to ask to finish
Speaker:off or anything you wanted to share?
Speaker:Yeah, maybe something just linked to that idea of purpose and finding a
Speaker:calling or whatever you wanna call it in later life, whether it takes
Speaker:something like you experienced for people to realize what's important to them.
Speaker:So your near death experience or like a health challenge or someone
Speaker:dying close to them, like a catalyst.
Speaker:We, we find this too, like a lot of people find us at the point
Speaker:where they've hit a hard knock.
Speaker:So is there a way to accelerate that?
Speaker:Have you found it?
Speaker:What's the sequence?
Speaker:Yeah.
Speaker:Wouldn't it be nice to do it without the school of hard knocks?
Speaker:Um, you know, one of the things I like to say in on the purpose path is there
Speaker:are, um, four shortcuts to finding your purpose or finding your purposeful path.
Speaker:And there what something that excites you, something that agitates you,
Speaker:something that makes you curious or something from earlier in your
Speaker:life that you were passionate about that you, that you have neglected.
Speaker:And, if someone's really interested in that, you know, they should
Speaker:check out our Cultivating Purpose workshops in person or online.
Speaker:I. Because we go into a lot of depth on that.
Speaker:but yes, I think a, something a an external circumstance that
Speaker:that is jarring to someone, forces people to get outta their habits.
Speaker:And I think that's, you know, sometimes a good thing.
Speaker:But, you know, it's nice if you can do that on your own too, so
Speaker:you don't have to have your, the jar, the jarring circumstance.
Speaker:Yeah.
Speaker:And I, I, I kind of feel like we wish for people not to, to experience pain
Speaker:in order to find this purposeful path.
Speaker:And at the same time, it may be the only way to really commit to something
Speaker:because you really lived it or felt it.
Speaker:one last thing.
Speaker:I have a daily blog.
Speaker:It's on the MEA website, um, under the free resources section.
Speaker:It's called Wisdom Well.
Speaker:So if this is interesting to you, just uh, subscribe to my daily blog and
Speaker:um, look forward to seeing you there.
Speaker:I noticed there's Chip as well.
Speaker:Anyone wants to
Speaker:website.
Speaker:You can ask Chip GBT any question.
Speaker:And there you go.
Speaker:That's another.
Speaker:Boom, chip, GPT love, uh, because there's another aspect of this
Speaker:around understanding our story and also being good storytellers.
Speaker:And I think this is something that I have noticed about your work.
Speaker:And the, in the phrases, the words, they just capture people's imaginations.
Speaker:And that being, I think part of this, finding more purposeful paths
Speaker:is telling good stories, not about just about our, our work, but also
Speaker:ourselves, that, that motivate us.
Speaker:So thank you.
Speaker:Thank you.
Speaker:Um, we'd like to finish off with this final reflections, what we're
Speaker:taking away from this conversation.
Speaker:Um, Lawrence.
Speaker:many good, uh, insights.
Speaker:I particularly like the quote you said about if we dunno who
Speaker:we are, we'll become what we do.
Speaker:'cause that, for me is, is a great way to frame, I think the importance of
Speaker:doing this, uh, in a work really, isn't it, to understand ourselves better and
Speaker:not fall into just reacting to whatever comes our way, being more intentional.
Speaker:Um, chip, um, thank you very much.
Speaker:Is there anything you wanted to, any parting words for
Speaker:people who are listening?
Speaker:Oh, no.
Speaker:I mean, feel free.
Speaker:I, I welcome people to stay in touch, um, and, uh.
Speaker:Yeah, would love to see, see you in person one of these days.
Speaker:Uh, again, so grateful for your time, for your wisdom, for
Speaker:your energy, for your insight.
Speaker:Uh, and I'm, I, I'm someone who, who really ran away
Speaker:from the idea of role models.
Speaker:I dunno why.
Speaker:I think it's 'cause I'd like to do things myself, but actually hearing
Speaker:what you're doing and seeing what you're doing with MEA, I think I've
Speaker:found a blueprint for the business I wanna create with Lawrence now.
Speaker:So if, if we steal the idea, I'm sorry, but it's something just like
Speaker:the mission just resonates so much with what we're doing at the moment.
Speaker:Yes.