Kelly Kennedy

Welcome to episode 203 of the Business Development Podcast.

Kelly Kennedy

And on today's show we're talking all about the modern business developer.

Kelly Kennedy

What are the techniques and skills they must master in order to have success in 20, 25 and beyond?

Kelly Kennedy

And what are seven tools that are absolutely required as we move forward in the world of business development?

Kelly Kennedy

Stick with us.

Kelly Kennedy

You are not going to want to miss this episode.

Mark Cuban

The great Mark Cuban once said, business happens over and years.

Mark Cuban

Value is measured in the total upside of a business relationship, not by how much you squeezed out in any one deal.

Mark Cuban

And we couldn't agree more.

Mark Cuban

This is the Business Development Podcast, based in Edmonton, Alberta, Canada and broadcasting to the world.

Mark Cuban

You'll get expert business development advice, tips and experiences and you'll hear interviews with business owners, CEOs and business development reps.

Mark Cuban

You'll get actionable advice on how to grow business brought to you by Capital Business Development, CapitalBD CA.

Mark Cuban

Let's do it.

Mark Cuban

Welcome to the Business Development Podcast.

Mark Cuban

And now your expert host, Kelly Kennedy.

Kelly Kennedy

Hello.

Kelly Kennedy

Welcome to episode 203 of the Business Development Podcast.

Kelly Kennedy

And today I have an incredible show for you discussing the skills, characteristics and tools of the modern business development developer.

Kelly Kennedy

But before we do that, I want to genuinely thank you, our Rockstar listeners, for your support on this journey.

Kelly Kennedy

I've said it before and I'll say it again, podcasting can be an extremely lonely endeavor, guys.

Kelly Kennedy

Most of us are sitting in studios or basements talking to our walls.

Kelly Kennedy

And so to know that you guys are out there is an absolutely incredible feeling.

Kelly Kennedy

And from the very beginning of this show, one of the things that has kept me motivated and kept me coming back week over week is hearing your success stories.

Kelly Kennedy

So guys, if you have success stories and you have not yet written into me to let me know how this show has affected your life, if it helped you in any way, shape or form, my gosh, I can't tell you how much it means to me and any other podcast that you listen to when you write into them and let them know that you are listening and that what we do is actually making a difference in your lives.

Kelly Kennedy

I've been so blessed from the very beginning to have so many people reach out to me, let me know what's happening, let me know about your journeys and how this show has made an impact in your life.

Kelly Kennedy

And so I just wanted to say thank you so much.

Kelly Kennedy

Thank you so much for your Support up to 200 plus episodes.

Kelly Kennedy

Thank you for the messages, the incredibly kind messages that you guys have been sending from the very beginning and thank you for your contributions to our business community, to our rockstar community.

Kelly Kennedy

Guys, whether that be our LinkedIn, whether that just be the people that you tell, your friends, your family, your co workers, thank you from the bottom of my heart for helping me grow this show, for helping me reach a bigger audience, and for just being a part of our rockstar community that we are building day by day, month by month and year by year on this show.

Kelly Kennedy

The demands of business development professionals are continuously evolving and that is no different in 2025.

Kelly Kennedy

But like I have said from the very beginning, while the tools may evolve, the job is still the same.

Kelly Kennedy

Build new relationships that lead to revenue, repeat business, and mutually beneficial relationships over time, guys, no matter what, no matter what's happening, AI, social media, you name it, yes, we have to learn how to play in these playgrounds.

Kelly Kennedy

Absolutely.

Kelly Kennedy

But remember, the job of a business developer is inherently human.

Kelly Kennedy

We have to ultimately be great at building authentic human connection.

Kelly Kennedy

Asking for meetings that lead to relationship creating marketing materials and interest in a product and service that can ultimately lead us to a face to face meeting where we can build relationship.

Kelly Kennedy

Everything that we are doing in business development is about creating eventually human connection that can lead to trust, rapport, opportunity, repeat business over time, and mutually beneficial relationships for both us, our companies and our clients.

Kelly Kennedy

This is what it's all about, guys.

Kelly Kennedy

And no matter what, no matter what tools we have to learn, no matter the social media skills, the personal branding skills, the AI features, the fancy CRMs that are coming out these days, no matter what, that at the end of the day is kind of all fluff.

Kelly Kennedy

And at the end of the day the job is inherently human.

Kelly Kennedy

And so we're going to go over a lot of characteristics of business development.

Kelly Kennedy

Yes, there are skills, now we just have to know there are things happening that we have to adapt to.

Kelly Kennedy

But it is important to remember that no matter what comes up, no matter what the world is asking you to do, the job of a business developer is always going to be to create human to human connection.

Kelly Kennedy

If you can build human to human connection and you can do it in an authentic human way, you are inevitably going to be more successful long term.

Kelly Kennedy

The modern business developer is evolving, mixing the old with the new, and has never had more tools available to achieve their growth goals.

Kelly Kennedy

Guys, we live in a time I can't.

Kelly Kennedy

It's almost hard to believe, honestly, like at this point, guys, I've been doing business development, sales and account management for 18 years.

Kelly Kennedy

18 years.

Kelly Kennedy

And it is absolutely astonishing.

Kelly Kennedy

Astonishing how different the world is how much business development has changed the way we used to do it, the way we used to find connection, discover prospects, things along those lines.

Kelly Kennedy

We used to have to go door to door guys.

Kelly Kennedy

We used to have to like drive to an office site, drop a business card, grab a business card, make a phone call.

Kelly Kennedy

If you're lucky, they'd give you an email and then you could send them, you know, your marketing materials or whatever else.

Kelly Kennedy

And if you were really lucky, maybe they'd even give you a meeting.

Kelly Kennedy

The ease of business development has gone through the roof, I would say, since COVID Covid has really kind of changed everything and we're going to get into that today because social media has really become a non negotiable in business development, which before it really was negotiable.

Kelly Kennedy

We're going to chat about that today.

Kelly Kennedy

But I guess what I'm trying to say here is it has never been easier to do effective business development than it is today.

Kelly Kennedy

It has never been easier to create incredible marketing materials.

Kelly Kennedy

It has never been easier to track down ideal customer profiles.

Kelly Kennedy

It has never been easier to connect with the right buying positions.

Kelly Kennedy

And frankly, it's never been easier to find the contact details to reach out and book that face to face meeting either.

Kelly Kennedy

So we live in an incredible time to grow a business.

Kelly Kennedy

Let me just start by saying that right now we may live in the best time ever in human history to grow a business.

Kelly Kennedy

So before we start today, take that, think about it, chew on it, but understand, if you are trying to grow a business, you have almost every advantage possible.

Kelly Kennedy

And we're going to talk about some of the things you're going to need to do that today.

Kelly Kennedy

We're going to talk about some of the tools that you absolutely need to learn how to use.

Kelly Kennedy

But ultimately you absolutely can be successful at business development like never before here in 2025.

Kelly Kennedy

What are some of the qualities that a modern business developer has to have or has to work on?

Kelly Kennedy

I'm not even going to say necessarily has to have.

Kelly Kennedy

You can develop any skill.

Kelly Kennedy

You can develop any skill you like.

Kelly Kennedy

So I'm going to go over 10 qualities of a modern business developer.

Kelly Kennedy

You may not have all of them at the moment and that is completely okay.

Kelly Kennedy

Every single one of these qualities is something that you can ultimately work on.

Kelly Kennedy

You can identify where you might need to grow in it.

Kelly Kennedy

And I will explain to you why these things are important as we go along as well.

Kelly Kennedy

All right?

Kelly Kennedy

Quality number one.

Kelly Kennedy

A modern business developer has to be confident.

Kelly Kennedy

Okay?

Kelly Kennedy

Confidence.

Kelly Kennedy

Oh my gosh.

Kelly Kennedy

I, we've all struggled with this.

Kelly Kennedy

I'm right there with you guys.

Kelly Kennedy

I still at times struggle with confidence.

Kelly Kennedy

But you know what, if you see me in person, I probably look like the most confident person in the room.

Kelly Kennedy

You know what, Confidence isn't an absence of fear.

Kelly Kennedy

Understand that confidence is not an absence of fear.

Kelly Kennedy

It is being scared, but doing it anyway and then realizing once you start doing that thing that the thing that you were afraid of probably wasn't going to happen anyway.

Kelly Kennedy

And so the funny thing about confidence is the more that you challenge yourself to be confident, the more confident you actually become.

Kelly Kennedy

Because you start to realize the things that scare you, the things that you maybe were feeling a little lack of confidence on, probably weren't that major to begin with.

Kelly Kennedy

And most of the time, once we're exposed to that scary situation and we see that nothing happens, it makes you that much stronger the next time that you're in that exact same situation.

Kelly Kennedy

So over time, I probably look pretty confident.

Kelly Kennedy

You know, I do a lot of interviews, I look confident on my interviews, I look confident, you know, my business meetings, I always look fairly confident.

Kelly Kennedy

There's plenty of times where I'm maybe feeling a little bit anxious inside or I'm feeling a little bit not self assure, but I try not to ever let it go through.

Kelly Kennedy

And confidence is kind of one of those things where ultimately you really can fake it till you make it.

Kelly Kennedy

So understand, one of the qualities we have to have is we have to be confident because we have to speak with authority.

Kelly Kennedy

We have to speak with surety.

Kelly Kennedy

Okay, you can say something wrong, right?

Kelly Kennedy

And I don't mean wrong.

Kelly Kennedy

I don't mean like you can like say the wrong thing.

Kelly Kennedy

I mean your tone and the way you say something is everything.

Kelly Kennedy

The way you say something matters, guys.

Kelly Kennedy

The way that you express something matters.

Kelly Kennedy

You can say two sentences the exact same way and have two completely different effects.

Kelly Kennedy

Yeah, this product will work for you, or yeah, this product will definitely work for you, right?

Kelly Kennedy

You can say those two things and one sounds a little unsure and the other one sounds very confident.

Kelly Kennedy

The way you say something really does matter.

Kelly Kennedy

So confidence in the way that you speak about your products and services, confidence in the way that you hold yourself, the way that you walk into a room.

Kelly Kennedy

Are you slouched?

Kelly Kennedy

Are you looking down?

Kelly Kennedy

Are you chin up, back straight.

Kelly Kennedy

Confidence is something that ultimately is earned over time.

Kelly Kennedy

So you have to, you have to believe in yourself and you have to put yourself in situations where you have the ability to grow confident.

Kelly Kennedy

Okay?

Kelly Kennedy

If there's things that you're afraid of, or if there's things that you feel are holding back your confidence, try to address them.

Kelly Kennedy

If maybe dressing nicer would help you feel better, then try that.

Kelly Kennedy

See how it works.

Kelly Kennedy

If practicing in the mirror would help you feel better, then do that.

Kelly Kennedy

If saying a prayer before you go into a meeting, like many of us, then do that.

Kelly Kennedy

Find the things that will help boost you up, help boost your confidence, and you will 100% be more successful.

Kelly Kennedy

But ultimately, in business development, we have to come across as confident.

Kelly Kennedy

We have to come across like we know what we're doing, like we know what we're talking about.

Kelly Kennedy

Because we are ultimately providing solutions for people.

Kelly Kennedy

We're ultimately trying to show people that we can help them, that we have a product and service that can help them.

Kelly Kennedy

And so we have to be not just confident in ourselves, and we don't just have to come across as confident, but we also have to be critically, guys, critically confident in our products and services.

Kelly Kennedy

And I've talked about this in earlier episodes, but if you are not confident in the product and service, if you don't think the product and service that you are standing behind right now is good for the world, you don't believe in it, you can't get behind it, you're not confident in it.

Kelly Kennedy

You are selling the wrong product and service, and you need to get out of that and find something that you can be confident with.

Kelly Kennedy

But guys, confidence comes from within.

Kelly Kennedy

It comes from putting yourself in uncomfortable situations and succeeding.

Kelly Kennedy

So hold your own in a room and believe in your self and you can absolutely build your confidence.

Kelly Kennedy

Skill.

Kelly Kennedy

The next skill is you have to be adaptable.

Kelly Kennedy

Okay?

Kelly Kennedy

You have to be adaptable.

Kelly Kennedy

Business development is changing all the time.

Kelly Kennedy

The things you need to learn are changing all the time.

Kelly Kennedy

The tools and techniques are changing all the time.

Kelly Kennedy

And guys, unfortunately, we work with humans, right?

Kelly Kennedy

In business development, we're primarily working with humans.

Kelly Kennedy

Well, unfortunately, humans go back and forth.

Kelly Kennedy

They're not always on point.

Kelly Kennedy

Things don't always go to plan.

Kelly Kennedy

Meetings are going to get canceled, people are going to be late, people are not going to show up.

Kelly Kennedy

Be adaptable.

Kelly Kennedy

Roll with the punches and make adjustments on the fly.

Kelly Kennedy

Guys, trust me, it's okay.

Kelly Kennedy

Right?

Kelly Kennedy

If a client doesn't show up for a meeting, it's okay.

Kelly Kennedy

Just send them an email.

Kelly Kennedy

Just say, hey, sorry I missed you.

Kelly Kennedy

I hope you're okay.

Kelly Kennedy

Right?

Kelly Kennedy

Always give them the benefit of the doubt.

Kelly Kennedy

If things aren't going to plan, take a breather, right?

Kelly Kennedy

It's life.

Kelly Kennedy

Things don't always Go to plan, find the next best action to take and start taking it.

Kelly Kennedy

Being successful at business development has a lot to do with our own self control of our own emotions.

Kelly Kennedy

Okay?

Kelly Kennedy

And being adaptable is a big part of that, right?

Kelly Kennedy

We work in a job where a lot of people are going to tell us no, right?

Kelly Kennedy

A lot of people are going to say, nope, I don't need that.

Kelly Kennedy

No, I don't want to have a meeting with you.

Kelly Kennedy

No, I'm not interested.

Kelly Kennedy

Right?

Kelly Kennedy

That is the job.

Kelly Kennedy

Like most of the time, nose is what we get, right?

Kelly Kennedy

But ultimately over time, we have to build strength inside and adaptability is a big part of that.

Kelly Kennedy

Being able to roll with the punches and keep on going is a big part of our success in business development.

Kelly Kennedy

Number three, we have to be likable.

Kelly Kennedy

I talked about this very early on in the business development podcast.

Kelly Kennedy

I think it was one of my shows where I was saying, what are some of the traits that you should look for when you're hiring for business development?

Kelly Kennedy

I think I said trait number one is you like them in the first five minutes of sitting down and talking with them.

Kelly Kennedy

And that is still just as important today.

Kelly Kennedy

Guys, being able to connect, build rapport, be a likable person is a really massive advantage in business development.

Kelly Kennedy

I'm not going to say that you necessarily have to be the most likable person on planet earth to be successful at business development.

Kelly Kennedy

But you know what, it really does help if you are a likable person if you can build rapport and connection really easily.

Kelly Kennedy

Because ultimately the job of business development is to lead things to a meeting, right?

Kelly Kennedy

Which eventually leads to an rfp, repeat business over time and hopefully a long term future customer.

Kelly Kennedy

Well, a big part of that initially of getting those initial meetings is building enough rapport and trust that they actually want to meet with you.

Kelly Kennedy

And so being likable, working on our likability is an absolutely critical part of being a great business developer.

Kelly Kennedy

And guys, you know, there's a lot of great books on this particular subject, but Dale Carnegie's how to Win Friends and Influence People is basically all about being a likable human being.

Kelly Kennedy

The entire book is basically, here's how to be a more likable person.

Kelly Kennedy

So first off, if you're feeling unlikable, that is an incredible book to read.

Kelly Kennedy

But second off, try to be kind, try to be authentic.

Kelly Kennedy

Don't pretend to be somebody that you're not.

Kelly Kennedy

Be authentic, be yourself.

Kelly Kennedy

And I think for the most part people are going to like, yeah, number four, we have to be a great listener, okay?

Kelly Kennedy

Oh, man.

Kelly Kennedy

I.

Kelly Kennedy

I only got good at business development, guys.

Kelly Kennedy

When I shut up, when I just shut my mouth.

Kelly Kennedy

I know there's a lot of you laughing at that right now, because now I just yap on this most of the time.

Kelly Kennedy

But I really didn't get good at business development until I essentially stopped talking.

Kelly Kennedy

And what do I mean by that?

Kelly Kennedy

I used to get into a business meeting with somebody and I would just be like, oh, here's all of our products and services, and here's this and this and this and this and this and this and this and what do you think?

Kelly Kennedy

And they'd be like.

Kelly Kennedy

They'd be like an analysis paralysis, right?

Kelly Kennedy

Like, we don't do well with that.

Kelly Kennedy

That's not building rapport.

Kelly Kennedy

That's not building connection.

Kelly Kennedy

I didn't ask them anything about themselves.

Kelly Kennedy

I didn't ask them anything about their needs.

Kelly Kennedy

I didn't ask them about their kids, about their vacation, about anything that they do for fun.

Kelly Kennedy

Like, I wasn't building connection in the beginning when I started doing business development for.

Kelly Kennedy

And like, as stupid as that sounds, I just wasn't thinking about it.

Kelly Kennedy

Like, to me, I thought, well, my job is just to sell this product and service, right?

Kelly Kennedy

The part that I missed with that was you can't sell a product and service until you've won the trust of that person first.

Kelly Kennedy

And guess what, guys?

Kelly Kennedy

You don't build trust in product pitches.

Kelly Kennedy

You build trust in the conversations before and after them.

Kelly Kennedy

So I always say this.

Kelly Kennedy

If you're in a meeting with somebody, just go in and try to make a friend, right?

Kelly Kennedy

If there's an opportunity there, trust me, it'll present itself.

Kelly Kennedy

I've never once been to a business meeting where at some point business didn't come up, even if we didn't start there.

Kelly Kennedy

But understand business is not the place to start.

Kelly Kennedy

When you guys are having initial meetings, right?

Kelly Kennedy

Learn a little bit about them.

Kelly Kennedy

Talk, laugh, ask great questions.

Kelly Kennedy

Listen.

Kelly Kennedy

Ask more questions.

Kelly Kennedy

Listen.

Kelly Kennedy

Ask more questions.

Kelly Kennedy

Listen.

Kelly Kennedy

If they then lead it into tell me about your products and services, great.

Kelly Kennedy

Take it into that.

Kelly Kennedy

Talk about the products and services, and then listen.

Kelly Kennedy

Almost everything about human interaction comes down to how good did you listen?

Kelly Kennedy

Because guess what?

Kelly Kennedy

Nine times out of 10, your customers tell you exactly what their challenges are.

Kelly Kennedy

Nine times out of 10, they tell you exactly what their needs are.

Kelly Kennedy

But if we're too busy yapping, we're not listening and we will miss the entire thing.

Kelly Kennedy

So huge, Huge.

Kelly Kennedy

Huge, huge, huge, huge.

Kelly Kennedy

One of the biggest characteristics of a great business Development person of a modern business developer.

Kelly Kennedy

We have to ask great questions and be great listeners.

Kelly Kennedy

Okay?

Kelly Kennedy

Number five, we put authentic human connection first.

Kelly Kennedy

Okay?

Kelly Kennedy

Social media is not where you're building relationship.

Kelly Kennedy

Digital advertisements are not where you are building relationship.

Kelly Kennedy

A business developer's job is to get ahead of the need.

Kelly Kennedy

Okay?

Kelly Kennedy

We have all of these tools at our disposal.

Kelly Kennedy

Digital advertising platforms, social media strategies, you know, CRMs that give us all the contact data, but none of that matters if we don't pick up the phone or send those direct emails.

Kelly Kennedy

Okay?

Kelly Kennedy

We have to be focusing on building an authentic human, human connection.

Kelly Kennedy

And there is no more authentic way for you to do that than for you to pick up your phone or simply drop by the office and try to have an actual interaction with somebody where your voice can be heard, where your body language can be heard, right?

Kelly Kennedy

I always say at the end of the day, business development is most effectively done by utilizing active marketing principles.

Kelly Kennedy

And active marketing principles rely on a direct human to human interaction.

Kelly Kennedy

That can be a direct phone call, that can be a face to face meeting, that can be a direct email, assuming you know for a fact that that's going to the right person's inbox.

Kelly Kennedy

But using the most direct means necessary ultimately does put authentic human connection first.

Kelly Kennedy

Why?

Kelly Kennedy

Because you can leave a real voicemail that shows emotion, that shows a smile, that shows care.

Kelly Kennedy

And guys, trust me, you absolutely, absolutely, absolutely can hear a smile through a phone.

Kelly Kennedy

You absolutely can.

Kelly Kennedy

You know, the most success that I have is always when I get people on the phone a hundred percent.

Kelly Kennedy

You get me on the phone with somebody, nine times out of 10, I'll book that meeting, right?

Kelly Kennedy

And it might take you 10 or 11 direct calls to get there.

Kelly Kennedy

You might have to leave five voicemails or 10 voicemails before they even call you back, if they do call you back.

Kelly Kennedy

But understand every time you do that, you are building rapport through your voice.

Kelly Kennedy

Okay?

Kelly Kennedy

It is powerful.

Kelly Kennedy

It is incredibly powerful.

Kelly Kennedy

It is more powerful than social media.

Kelly Kennedy

It is more powerful than digital billboards.

Kelly Kennedy

It is powerful.

Kelly Kennedy

Trust me on this.

Kelly Kennedy

Make direct connection and watch your business grow.

Kelly Kennedy

Number six, we're just going to lead right into it.

Kelly Kennedy

Measure success in meetings, okay?

Kelly Kennedy

Modern business developers understand it doesn't matter if we can't get to the meeting, everything else is fluff.

Kelly Kennedy

Understand that right now all your ad spend, everything is a waste if you cannot get it to a meeting, if you cannot get it to a place where a trusting relationship is being built.

Kelly Kennedy

Once again, for my newer listeners, understand I'm very much talking B2B relationships here I am not specifically talking B2C.

Kelly Kennedy

B2C is not as personal, relationship is not as required.

Kelly Kennedy

But in B2B you are hoping for long term, repeat business over time relationship is required.

Kelly Kennedy

And so we have to measure our success in our ability to generate relationships.

Kelly Kennedy

We generate trust and relationships and opportunity in meetings.

Kelly Kennedy

So a modern business developer measures their success not by how many calls they're making, not by how many emails they sent out, not by how much ad spend they spent on digital ads.

Kelly Kennedy

They are measuring their success by how many real human to human interactions did I have this week?

Kelly Kennedy

If you start measuring your success in meetings, you are going to be infinitely more successful than ever before because you will start to figure out how to get to meetings in as short of a time span as possible.

Kelly Kennedy

Number seven, a modern business developer knows what success looks like, okay?

Kelly Kennedy

I can't tell you how many people, how many companies I've worked with, how many people I've coached where they have no idea what it actually takes to get to their arbitrary growth goal.

Kelly Kennedy

And I say arbitrary because you can put any number on a whiteboard and say, here's our growth target for the year, but what does it matter?

Kelly Kennedy

What does that growth target matter if you have no idea what it actually takes to get there?

Kelly Kennedy

And so I always say the first thing that any business developer needs to do in a year is identify how many meetings is it going to take to close enough business statistically to achieve our targeted growth goal for the year.

Kelly Kennedy

Okay?

Kelly Kennedy

And this isn't very challenging.

Kelly Kennedy

At the end of the day.

Kelly Kennedy

It's a little bit of basic math and you can figure out based on what your growth goal is for the year, what an average customer value is and what your estimated closure rate is on new meeting opportunities.

Kelly Kennedy

But if you can figure out what these things are, you can actually identify the exact number of meetings that you will need to achieve to achieve your growth goal for the year.

Kelly Kennedy

And guys, if any of you are hearing this right now and you're like, I would like to figure this out, shoot me an email, send me your growth target for the year, your average customer value for the previous year, and your estimated closure rate on new meetings.

Kelly Kennedy

If you give me that, I will.

Kelly Kennedy

For any one of you who email me, I will send you back a response email giving you an estimate on how many meetings you will need to accomplish your growth goal.

Kelly Kennedy

But guys, this will change everything because if you're measuring your success in meetings, you know how many meetings statistically it's gonna take for you to achieve your growth goal, you know, if you're on track or not, you know what you need to do.

Kelly Kennedy

This is like step one to being successful in business development.

Kelly Kennedy

You have to know where you were going, you have to know what it takes.

Kelly Kennedy

Number eight, a modern business developer never stops learning, okay?

Kelly Kennedy

They prioritize self improvement.

Kelly Kennedy

Guys, I'm learning all the time.

Kelly Kennedy

Like I'm an expert in business development.

Kelly Kennedy

Absolutely.

Kelly Kennedy

But I'm only an expert until today.

Kelly Kennedy

Guys, tomorrow is a brand new day.

Kelly Kennedy

New technology, new skills, new ways to connect with people, new ways to generate those meetings, right?

Kelly Kennedy

We have to always be growing.

Kelly Kennedy

We always have to have our ear to the ground on what's new, what's coming, how can we develop, how can we do better?

Kelly Kennedy

For me this year, 2025, I'm evolving massively on social media.

Kelly Kennedy

I'm working to grow my social media presence, I'm growing my personal brand.

Kelly Kennedy

I'm hopping into video, I'm learning video skills.

Kelly Kennedy

I've already kind of mastered audio editing skills and podcasting.

Kelly Kennedy

How can I get better at videos?

Kelly Kennedy

How can I get better at educating through that form of content?

Kelly Kennedy

Figure out what is next for you, what is the next logical step and start embracing it.

Kelly Kennedy

And never stop.

Kelly Kennedy

No matter how great you get at business development, no matter how high on the entrepreneurial ladder you get, trust me, there's always a new skill to learn and there's always something new that you're going to have to learn.

Kelly Kennedy

So get on it, figure out what those things are and don't get stagnant.

Kelly Kennedy

A modern business developer never lets themselves get stagnant.

Kelly Kennedy

You never get too comfortable.

Kelly Kennedy

You're always looking for how can I do this job better, how can I become more efficient and how can I book more meetings?

Kelly Kennedy

And just an add on to that, guys, we have to also be open to new ideas and concepts.

Kelly Kennedy

And this is something that business development has struggled with for a long time, right?

Kelly Kennedy

Being open to like new ways of doing things.

Kelly Kennedy

Being open that processes might work better than just winging it like many of us do.

Kelly Kennedy

Being open to understanding that even if we have lots of connections with people, there's still a lot that we can learn on how we build new connections.

Kelly Kennedy

Many business developers rely on pre existing relationships, right?

Kelly Kennedy

And you can only leverage pre existing relationships so long until you have to find new people.

Kelly Kennedy

And so understand, understand what you are strong at, understand what your weak points are and double down, double down this year on committing, on working on those weak points.

Kelly Kennedy

Because the weak points guaranteed are the things that are holding you back the most in your business growth.

Kelly Kennedy

Number nine, a modern business developer recognizes a personal brand is no longer an option.

Kelly Kennedy

2024, guys, 2024 was the year of personal branding.

Kelly Kennedy

And I would say, I would make an argument at this point that in order to be truly excellent at business development, we have to also be building our personal brands alongside our corporate brands.

Kelly Kennedy

What does this mean?

Kelly Kennedy

This means you are going to have to be more active on social media and specifically LinkedIn.

Kelly Kennedy

And if you haven't taken that time to start to build up your LinkedIn profiles.

Kelly Kennedy

Guys, 2025 is the year.

Kelly Kennedy

It's time to start being more active on your social medias.

Kelly Kennedy

It's time to participate in these communications, it's time to start building your follower account.

Kelly Kennedy

Because guess what, at the end of the day, it is credibility.

Kelly Kennedy

And the currency of this new world is credibility.

Kelly Kennedy

We are going from a time where it's who you know, and I think we are shifting into a time that it's who you know knows you.

Kelly Kennedy

And I think that's going to be reinforced more and more and more as we head into these subsequent years.

Kelly Kennedy

2026, 2027.

Kelly Kennedy

But trust me, if you have not started working on your personal brands, 2025 is the year to do so.

Kelly Kennedy

There are a thousand books on it, there are a thousand influencers that you could learn from.

Kelly Kennedy

There are incredible brand builders on LinkedIn like Amelia Sordell, Marcus Chan, Nat Berman.

Kelly Kennedy

Follow them, see what they're doing, learn from the best and start to emulate it.

Kelly Kennedy

But trust me, trust me, trust me, trust me.

Kelly Kennedy

Building your personal brand is no longer negotiable.

Kelly Kennedy

Social media is no longer a strategy.

Kelly Kennedy

It is genuinely part of the business development job.

Kelly Kennedy

Okay?

Kelly Kennedy

It is no longer something you did.

Kelly Kennedy

It is something you absolutely need to be utilizing to have long term success in business growth in 2025 and beyond.

Kelly Kennedy

Your personal brand and your corporate brand are being built in unison.

Kelly Kennedy

So it's not one or the other, it's both.

Kelly Kennedy

Okay?

Kelly Kennedy

And building your personal brand, if you're an entrepreneur, building your personal brand equally builds your corporate brand right alongside you.

Kelly Kennedy

It's a win win scenario.

Kelly Kennedy

Okay?

Kelly Kennedy

And the benefit to building your personal brand in 2025 as a business development specialist is that you carry that brand to every single company that you work work for, making you that much more valuable as we head into the future.

Kelly Kennedy

Number 10, a modern business developer knows how to leverage AI and when not to use it.

Kelly Kennedy

Okay?

Kelly Kennedy

This is a, this is a double edged sword.

Kelly Kennedy

AI is incredible.

Kelly Kennedy

We can use it to Improve pitches, proposals to evaluate things, to give us data.

Kelly Kennedy

AI is incredible for the right use cases, but it can be very negative in other use cases.

Kelly Kennedy

Let me talk to you about social media.

Kelly Kennedy

Okay?

Kelly Kennedy

I have a prediction that in 2025, your social medias are gonna be just slammed.

Kelly Kennedy

They're gonna be slammed harder than they've ever been slammed before with AI created content.

Kelly Kennedy

Okay?

Kelly Kennedy

And the challenge with this is it's twofold.

Kelly Kennedy

One side, companies look at AI generated content and think, oh, well, we can do that really easily and we can up our social media game.

Kelly Kennedy

And so they just put it out there.

Kelly Kennedy

They don't edit it, they don't think about it.

Kelly Kennedy

They just pump the world full of social media content trying to get eyes on their brand.

Kelly Kennedy

But AI generated content has this challenge.

Kelly Kennedy

We don't resonate very well with it.

Kelly Kennedy

Humans don't resonate well with AI generated content.

Kelly Kennedy

Why?

Kelly Kennedy

Well, it's polished, it's pretty, it's perfect, right?

Kelly Kennedy

Humans, we're not polished, we're not pretty, we're not perfect.

Kelly Kennedy

We have flaws, we have spelling mistakes.

Kelly Kennedy

We are just.

Kelly Kennedy

We're a mess, right?

Kelly Kennedy

Like, we're humankind.

Kelly Kennedy

We're a mess.

Kelly Kennedy

But the great thing about that is, is that 2025 has never been a better year to be an authentic human mess.

Kelly Kennedy

And I mean that in like the best possible way.

Kelly Kennedy

But, like, ultimately, don't be afraid to just like type something up quickly and put a picture of yourself and shoot it out there.

Kelly Kennedy

That content is going to resonate like a thousand percent better than like the best AI generated content.

Kelly Kennedy

Why?

Kelly Kennedy

Because AI is just too polished and perfect and we spot it and it sticks out like a sore thumb.

Kelly Kennedy

And if we in this modern day now counter that by putting authentic human posts out there, by sharing videos, by sharing pictures of us with our family, or doing things we love to do, by having an authentic comment, by having an authentic message in.

Kelly Kennedy

In our captions, guys, it goes like.

Kelly Kennedy

It's unreal.

Kelly Kennedy

It's unreal.

Kelly Kennedy

The power of a personal brand, of a personal human messaging in 2025 and beyond.

Kelly Kennedy

So don't just hear me on this.

Kelly Kennedy

Try it.

Kelly Kennedy

Try it.

Kelly Kennedy

Put out a corporate post, put out a personal post and see which one does better.

Kelly Kennedy

But trust me, I can pretty well guarantee you that personal post is going to blow the AI post right out of the water.

Kelly Kennedy

All right, so We've talked about 10 characteristics, right?

Kelly Kennedy

You know, they're not too challenging.

Kelly Kennedy

Most of it is be a human, but also be willing to learn, also be willing to make genuine human connection but don't be afraid of utilizing technology.

Kelly Kennedy

We have to know the technology guys, business development isn't going to change.

Kelly Kennedy

At the end of the day, it's always going to be about human to human connection.

Kelly Kennedy

The tools that will come available to us to hopefully facilitate making that easier.

Kelly Kennedy

Well, I welcome that.

Kelly Kennedy

If there's tools that come available to us that hopefully continue to make that process easier, I AM Absolutely, absolutely 100% on board for that.

Kelly Kennedy

Right.

Kelly Kennedy

But remember, at the end of the day, the most powerful tool you have is literally your phone.

Kelly Kennedy

It's your phone.

Kelly Kennedy

It's your phone and your voice and your ability to pick it up and generate genuine human connection.

Kelly Kennedy

That is your superpower as a modern business developer, no matter what other technology you embrace.

Kelly Kennedy

What are some of the tools that we're using, guys?

Kelly Kennedy

I'm just going to list out like seven tools that at this point I would say are absolutely mandatory to get good at.

Kelly Kennedy

And so if you're not utilizing one of these right now, don't feel bad about it.

Kelly Kennedy

It's no big deal.

Kelly Kennedy

It is something though, that you absolutely should get some lessons on.

Kelly Kennedy

It is something that you should absolutely start to incorporate though, into your weekly and if you need some help with it, maybe start looking for some lessons on it.

Kelly Kennedy

But ultimately, here are the tools of the modern business developer.

Kelly Kennedy

You need one, obviously, a phone, right?

Kelly Kennedy

Your cell phone is going nowhere at the end of the day.

Kelly Kennedy

Your phone is your most powerful tool as a modern business developer.

Kelly Kennedy

Your email, your second most powerful tool.

Kelly Kennedy

At the end of the day.

Kelly Kennedy

We can send our marketing materials, we can book and schedule meetings on our calendars.

Kelly Kennedy

Your email is absolutely powerful and I think we all know that.

Kelly Kennedy

Number three, mandatory now.

Kelly Kennedy

Mandatory LinkedIn.

Kelly Kennedy

You have to have LinkedIn as a business developer in a modern world, whether you're a business owner, whether you're a business development specialist, or somewhere in between, you absolutely, absolutely not just have to have LinkedIn.

Kelly Kennedy

You have to be actively utilizing it on a daily basis, building your followers, building your connections and posting content both professional and personal.

Kelly Kennedy

We have to be building both our business brand and our personal brands in unison.

Kelly Kennedy

But trust me, there has been no better tool ever invented than LinkedIn for business development.

Kelly Kennedy

And if you are not utilizing it, you absolutely will be falling behind.

Kelly Kennedy

Number four, you may find this interesting, but Canva, you absolutely, as a business developer, now have to learn how to utilize a tool like Canva.

Kelly Kennedy

Why?

Kelly Kennedy

Because we need to be able to create content on the fly real quick sometimes.

Kelly Kennedy

But it can be creating personal photos, it can Be creating really cool corporate content that we can share on our, on our personal pages and our corporate pages.

Kelly Kennedy

But learning how to utilize a design program like Canva at this point is non negotiable.

Kelly Kennedy

Guys, you need to figure out how to utilize them.

Kelly Kennedy

Canva is amazing.

Kelly Kennedy

It's probably one of the coolest, coolest tools.

Kelly Kennedy

It's inexpensive.

Kelly Kennedy

It absolutely serves an incredibly wide gamut of needs for a business developer, for anybody who creates content.

Kelly Kennedy

So learning how to use Canva, guys, trust me, if you haven't been utilizing it, I know there's a lot of you out there that are still on the fence about it.

Kelly Kennedy

Grab yourself a canvas subscription, Start learning how to utilize it.

Kelly Kennedy

Start putting out weekly posts that you guys build in Canva.

Kelly Kennedy

You will be impressed by the incredible, incredible stuff that you can make in Canva.

Kelly Kennedy

Number five, you need a camera.

Kelly Kennedy

Okay, this one's brand new.

Kelly Kennedy

I never in a million years thought that I would say that as a business developer, you absolutely need a camera.

Kelly Kennedy

But guys, in 2025 and beyond, video is currency.

Kelly Kennedy

It really is.

Kelly Kennedy

Why?

Kelly Kennedy

We talked about it before.

Kelly Kennedy

In a time of AI and robots, in a time where everything is so polished, so perfect, there is no more authentic way to connect with your clientele and your customers and build rapport and trust than by seeing your beautiful faces in your social media posts.

Kelly Kennedy

Okay, I want you guys to start learning video.

Kelly Kennedy

And I know it's a weird ask, and I know right now it probably feels like, oh, my gosh, I don't want to do that.

Kelly Kennedy

I get it, I get it.

Kelly Kennedy

I felt the exact same way.

Kelly Kennedy

But I told you at the very beginning, 2025, I am doubling down on video.

Kelly Kennedy

I'm tripling down on video.

Kelly Kennedy

Why?

Kelly Kennedy

Because I can create trust and rapport with people 24 hours a day by releasing video content to the world.

Kelly Kennedy

And you, as a business developer, as a business owner, as an entrepreneur, you can too.

Kelly Kennedy

And so there's going to be a gap, a gap that's going to start to widen.

Kelly Kennedy

And that gap is going to be the people who embrace video and the people who don't.

Kelly Kennedy

Mark my words, guys, the people who embrace video are going to win 2025 and beyond.

Kelly Kennedy

Trust me on this.

Kelly Kennedy

If you right now do not have a great camera, I would highly, highly recommend you go and pick yourself up something like a dji, OSMO pocket, something along those lines of vlogger camera.

Kelly Kennedy

Just something that you can record things quick, edit quick, and get out to the world.

Kelly Kennedy

But trust me on this video, a camera, a good camera, it is absolutely going to be a differentiator for you in 2025.

Kelly Kennedy

And it is time to start working on your video skills.

Kelly Kennedy

And number six, to coincide with that, descript, okay, you guys can use any editor you want.

Kelly Kennedy

Riverside does something similar.

Kelly Kennedy

But Descript is like probably the best AI video editor out there with regards to editing quickly, with regards to creating high quality video content, with regards to cleaning up your sound quality as well.

Kelly Kennedy

If you're going to be doing video, highly recommend that you also get yourself a subscription to descript.

Kelly Kennedy

And it is essentially a transcriber and a video editor.

Kelly Kennedy

And you can literally edit it, guys, by just deleting the words.

Kelly Kennedy

So if there's a part that you say that you don't like, great.

Kelly Kennedy

Delete those words and that part of the video is gone.

Kelly Kennedy

It's like magic.

Kelly Kennedy

And you will be creating incredible video content faster than you could have ever thought possible.

Kelly Kennedy

Get yourself to script, start learning it.

Kelly Kennedy

It is no longer optional.

Kelly Kennedy

Guys.

Kelly Kennedy

Learn how to do video.

Kelly Kennedy

Learn how to edit your video and find tools to help you do it faster.

Kelly Kennedy

Okay?

Kelly Kennedy

And last but never least, and you guys know this with me, never least, you need your CRM systems, okay?

Kelly Kennedy

CRMs are epic.

Kelly Kennedy

They are required.

Kelly Kennedy

They keep you on track, they keep you organized, they keep everything in one place, they keep your data.

Kelly Kennedy

CRMs are absolutely mandatory in business development here for the modern business developer in 2025 and beyond.

Kelly Kennedy

The modern business developer is in some ways stuck between worlds.

Kelly Kennedy

But it is important to remember that the job is about creating opportunity through authentic human, human connection.

Kelly Kennedy

While we have much technology at our disposal these days, building authentic human connection is going to require just that authentic human touch.

Kelly Kennedy

In a world of AI and robots.

Kelly Kennedy

Remember people, be human.

Kelly Kennedy

That takes us to the end of our show today.

Kelly Kennedy

Guys.

Kelly Kennedy

I absolutely love this one.

Kelly Kennedy

I hope that you guys loved it too.

Kelly Kennedy

If you, if you're hearing this show and you want support in business development, you're a business owner, you're a business development specialist and you want a level up, you want a plan, you want a process on how to tackle business development more effectively.

Kelly Kennedy

Guys, I have my own three month business development mastery program and you absolutely, absolutely, absolutely need to do it with me.

Kelly Kennedy

It is incredible.

Kelly Kennedy

We are going to work on identifying your ideal customer profiles, we're going to work on your marketing materials, we're going to work on building our personal brands.

Kelly Kennedy

And we are absolutely going to create a process that is effective and successful for you and your business and any business you work at from this point forward.

Kelly Kennedy

You can book a free discovery call at www.capitalbd.ca or directly from my LinkedIn page and I hope to see you there.

Kelly Kennedy

If you love this show and you operate a business and you potentially want to sponsor with us, we are opening up our show to additional sponsors.

Kelly Kennedy

Feel free to reach out to me directly over LinkedIn and I would be happy to send you any details on our current sponsorship packages.

Kelly Kennedy

And last but not least, rate and follow us on Apple Podcasts, Spotify wherever you listen.

Kelly Kennedy

Guys, I can't tell you how appreciative I am when you guys leave me a written review on Apple Podcasts.

Kelly Kennedy

It really makes all the difference in growing this show.

Kelly Kennedy

So if you have not done so and you have some time today, I would greatly, greatly, greatly appreciate written reviews wherever you listen.

Kelly Kennedy

Shout Outs this Week Jillian Shecker, Colin Harms, Nate Simpson, Adam Kimmel, Justin Tome, Vajran Swaminathan, Sile Kerr, Daniel Sonnenberg, Jamar Jones, Lauren Graff, Tash Jeffries, Sean Neals, Brian Hayes, Brad Warren, Susan Pasaka, John Pelly, Rich Cohen, Cruz Gamba, Jack Dyer, Matthew West, Jermaine A.

Kelly Kennedy

Ricardo J.

Kelly Kennedy

Flores, Jason Chakalakal, Gary Noseworthy, Daniel Jarris, Michelle, Sammy Wieb and Nathan Plum.

Kelly Kennedy

Until next time, you've been listening to the Business Development Podcast and we will catch you on the flip side.

Mark Cuban

This has been the Business Development Podcast with Kelly ken Kelly has 15 years in sales and business development experience within the Alberta oil and gas industry and founded his own business development firm in 2020.

Mark Cuban

His passion and his specialization is in customer relationship generation and business development.

Mark Cuban

The show is brought to you by Capital Business Development, your business development specialists.

Mark Cuban

For more we invite you to the website at www.capitalbd.ca.

Mark Cuban

see you next time on the Business Development Podcast.