Welcome to episode 203 of the Business Development Podcast.
Kelly KennedyAnd on today's show we're talking all about the modern business developer.
Kelly KennedyWhat are the techniques and skills they must master in order to have success in 20, 25 and beyond?
Kelly KennedyAnd what are seven tools that are absolutely required as we move forward in the world of business development?
Kelly KennedyStick with us.
Kelly KennedyYou are not going to want to miss this episode.
Mark CubanThe great Mark Cuban once said, business happens over and years.
Mark CubanValue is measured in the total upside of a business relationship, not by how much you squeezed out in any one deal.
Mark CubanAnd we couldn't agree more.
Mark CubanThis is the Business Development Podcast, based in Edmonton, Alberta, Canada and broadcasting to the world.
Mark CubanYou'll get expert business development advice, tips and experiences and you'll hear interviews with business owners, CEOs and business development reps.
Mark CubanYou'll get actionable advice on how to grow business brought to you by Capital Business Development, CapitalBD CA.
Mark CubanLet's do it.
Mark CubanWelcome to the Business Development Podcast.
Mark CubanAnd now your expert host, Kelly Kennedy.
Kelly KennedyHello.
Kelly KennedyWelcome to episode 203 of the Business Development Podcast.
Kelly KennedyAnd today I have an incredible show for you discussing the skills, characteristics and tools of the modern business development developer.
Kelly KennedyBut before we do that, I want to genuinely thank you, our Rockstar listeners, for your support on this journey.
Kelly KennedyI've said it before and I'll say it again, podcasting can be an extremely lonely endeavor, guys.
Kelly KennedyMost of us are sitting in studios or basements talking to our walls.
Kelly KennedyAnd so to know that you guys are out there is an absolutely incredible feeling.
Kelly KennedyAnd from the very beginning of this show, one of the things that has kept me motivated and kept me coming back week over week is hearing your success stories.
Kelly KennedySo guys, if you have success stories and you have not yet written into me to let me know how this show has affected your life, if it helped you in any way, shape or form, my gosh, I can't tell you how much it means to me and any other podcast that you listen to when you write into them and let them know that you are listening and that what we do is actually making a difference in your lives.
Kelly KennedyI've been so blessed from the very beginning to have so many people reach out to me, let me know what's happening, let me know about your journeys and how this show has made an impact in your life.
Kelly KennedyAnd so I just wanted to say thank you so much.
Kelly KennedyThank you so much for your Support up to 200 plus episodes.
Kelly KennedyThank you for the messages, the incredibly kind messages that you guys have been sending from the very beginning and thank you for your contributions to our business community, to our rockstar community.
Kelly KennedyGuys, whether that be our LinkedIn, whether that just be the people that you tell, your friends, your family, your co workers, thank you from the bottom of my heart for helping me grow this show, for helping me reach a bigger audience, and for just being a part of our rockstar community that we are building day by day, month by month and year by year on this show.
Kelly KennedyThe demands of business development professionals are continuously evolving and that is no different in 2025.
Kelly KennedyBut like I have said from the very beginning, while the tools may evolve, the job is still the same.
Kelly KennedyBuild new relationships that lead to revenue, repeat business, and mutually beneficial relationships over time, guys, no matter what, no matter what's happening, AI, social media, you name it, yes, we have to learn how to play in these playgrounds.
Kelly KennedyAbsolutely.
Kelly KennedyBut remember, the job of a business developer is inherently human.
Kelly KennedyWe have to ultimately be great at building authentic human connection.
Kelly KennedyAsking for meetings that lead to relationship creating marketing materials and interest in a product and service that can ultimately lead us to a face to face meeting where we can build relationship.
Kelly KennedyEverything that we are doing in business development is about creating eventually human connection that can lead to trust, rapport, opportunity, repeat business over time, and mutually beneficial relationships for both us, our companies and our clients.
Kelly KennedyThis is what it's all about, guys.
Kelly KennedyAnd no matter what, no matter what tools we have to learn, no matter the social media skills, the personal branding skills, the AI features, the fancy CRMs that are coming out these days, no matter what, that at the end of the day is kind of all fluff.
Kelly KennedyAnd at the end of the day the job is inherently human.
Kelly KennedyAnd so we're going to go over a lot of characteristics of business development.
Kelly KennedyYes, there are skills, now we just have to know there are things happening that we have to adapt to.
Kelly KennedyBut it is important to remember that no matter what comes up, no matter what the world is asking you to do, the job of a business developer is always going to be to create human to human connection.
Kelly KennedyIf you can build human to human connection and you can do it in an authentic human way, you are inevitably going to be more successful long term.
Kelly KennedyThe modern business developer is evolving, mixing the old with the new, and has never had more tools available to achieve their growth goals.
Kelly KennedyGuys, we live in a time I can't.
Kelly KennedyIt's almost hard to believe, honestly, like at this point, guys, I've been doing business development, sales and account management for 18 years.
Kelly Kennedy18 years.
Kelly KennedyAnd it is absolutely astonishing.
Kelly KennedyAstonishing how different the world is how much business development has changed the way we used to do it, the way we used to find connection, discover prospects, things along those lines.
Kelly KennedyWe used to have to go door to door guys.
Kelly KennedyWe used to have to like drive to an office site, drop a business card, grab a business card, make a phone call.
Kelly KennedyIf you're lucky, they'd give you an email and then you could send them, you know, your marketing materials or whatever else.
Kelly KennedyAnd if you were really lucky, maybe they'd even give you a meeting.
Kelly KennedyThe ease of business development has gone through the roof, I would say, since COVID Covid has really kind of changed everything and we're going to get into that today because social media has really become a non negotiable in business development, which before it really was negotiable.
Kelly KennedyWe're going to chat about that today.
Kelly KennedyBut I guess what I'm trying to say here is it has never been easier to do effective business development than it is today.
Kelly KennedyIt has never been easier to create incredible marketing materials.
Kelly KennedyIt has never been easier to track down ideal customer profiles.
Kelly KennedyIt has never been easier to connect with the right buying positions.
Kelly KennedyAnd frankly, it's never been easier to find the contact details to reach out and book that face to face meeting either.
Kelly KennedySo we live in an incredible time to grow a business.
Kelly KennedyLet me just start by saying that right now we may live in the best time ever in human history to grow a business.
Kelly KennedySo before we start today, take that, think about it, chew on it, but understand, if you are trying to grow a business, you have almost every advantage possible.
Kelly KennedyAnd we're going to talk about some of the things you're going to need to do that today.
Kelly KennedyWe're going to talk about some of the tools that you absolutely need to learn how to use.
Kelly KennedyBut ultimately you absolutely can be successful at business development like never before here in 2025.
Kelly KennedyWhat are some of the qualities that a modern business developer has to have or has to work on?
Kelly KennedyI'm not even going to say necessarily has to have.
Kelly KennedyYou can develop any skill.
Kelly KennedyYou can develop any skill you like.
Kelly KennedySo I'm going to go over 10 qualities of a modern business developer.
Kelly KennedyYou may not have all of them at the moment and that is completely okay.
Kelly KennedyEvery single one of these qualities is something that you can ultimately work on.
Kelly KennedyYou can identify where you might need to grow in it.
Kelly KennedyAnd I will explain to you why these things are important as we go along as well.
Kelly KennedyAll right?
Kelly KennedyQuality number one.
Kelly KennedyA modern business developer has to be confident.
Kelly KennedyOkay?
Kelly KennedyConfidence.
Kelly KennedyOh my gosh.
Kelly KennedyI, we've all struggled with this.
Kelly KennedyI'm right there with you guys.
Kelly KennedyI still at times struggle with confidence.
Kelly KennedyBut you know what, if you see me in person, I probably look like the most confident person in the room.
Kelly KennedyYou know what, Confidence isn't an absence of fear.
Kelly KennedyUnderstand that confidence is not an absence of fear.
Kelly KennedyIt is being scared, but doing it anyway and then realizing once you start doing that thing that the thing that you were afraid of probably wasn't going to happen anyway.
Kelly KennedyAnd so the funny thing about confidence is the more that you challenge yourself to be confident, the more confident you actually become.
Kelly KennedyBecause you start to realize the things that scare you, the things that you maybe were feeling a little lack of confidence on, probably weren't that major to begin with.
Kelly KennedyAnd most of the time, once we're exposed to that scary situation and we see that nothing happens, it makes you that much stronger the next time that you're in that exact same situation.
Kelly KennedySo over time, I probably look pretty confident.
Kelly KennedyYou know, I do a lot of interviews, I look confident on my interviews, I look confident, you know, my business meetings, I always look fairly confident.
Kelly KennedyThere's plenty of times where I'm maybe feeling a little bit anxious inside or I'm feeling a little bit not self assure, but I try not to ever let it go through.
Kelly KennedyAnd confidence is kind of one of those things where ultimately you really can fake it till you make it.
Kelly KennedySo understand, one of the qualities we have to have is we have to be confident because we have to speak with authority.
Kelly KennedyWe have to speak with surety.
Kelly KennedyOkay, you can say something wrong, right?
Kelly KennedyAnd I don't mean wrong.
Kelly KennedyI don't mean like you can like say the wrong thing.
Kelly KennedyI mean your tone and the way you say something is everything.
Kelly KennedyThe way you say something matters, guys.
Kelly KennedyThe way that you express something matters.
Kelly KennedyYou can say two sentences the exact same way and have two completely different effects.
Kelly KennedyYeah, this product will work for you, or yeah, this product will definitely work for you, right?
Kelly KennedyYou can say those two things and one sounds a little unsure and the other one sounds very confident.
Kelly KennedyThe way you say something really does matter.
Kelly KennedySo confidence in the way that you speak about your products and services, confidence in the way that you hold yourself, the way that you walk into a room.
Kelly KennedyAre you slouched?
Kelly KennedyAre you looking down?
Kelly KennedyAre you chin up, back straight.
Kelly KennedyConfidence is something that ultimately is earned over time.
Kelly KennedySo you have to, you have to believe in yourself and you have to put yourself in situations where you have the ability to grow confident.
Kelly KennedyOkay?
Kelly KennedyIf there's things that you're afraid of, or if there's things that you feel are holding back your confidence, try to address them.
Kelly KennedyIf maybe dressing nicer would help you feel better, then try that.
Kelly KennedySee how it works.
Kelly KennedyIf practicing in the mirror would help you feel better, then do that.
Kelly KennedyIf saying a prayer before you go into a meeting, like many of us, then do that.
Kelly KennedyFind the things that will help boost you up, help boost your confidence, and you will 100% be more successful.
Kelly KennedyBut ultimately, in business development, we have to come across as confident.
Kelly KennedyWe have to come across like we know what we're doing, like we know what we're talking about.
Kelly KennedyBecause we are ultimately providing solutions for people.
Kelly KennedyWe're ultimately trying to show people that we can help them, that we have a product and service that can help them.
Kelly KennedyAnd so we have to be not just confident in ourselves, and we don't just have to come across as confident, but we also have to be critically, guys, critically confident in our products and services.
Kelly KennedyAnd I've talked about this in earlier episodes, but if you are not confident in the product and service, if you don't think the product and service that you are standing behind right now is good for the world, you don't believe in it, you can't get behind it, you're not confident in it.
Kelly KennedyYou are selling the wrong product and service, and you need to get out of that and find something that you can be confident with.
Kelly KennedyBut guys, confidence comes from within.
Kelly KennedyIt comes from putting yourself in uncomfortable situations and succeeding.
Kelly KennedySo hold your own in a room and believe in your self and you can absolutely build your confidence.
Kelly KennedySkill.
Kelly KennedyThe next skill is you have to be adaptable.
Kelly KennedyOkay?
Kelly KennedyYou have to be adaptable.
Kelly KennedyBusiness development is changing all the time.
Kelly KennedyThe things you need to learn are changing all the time.
Kelly KennedyThe tools and techniques are changing all the time.
Kelly KennedyAnd guys, unfortunately, we work with humans, right?
Kelly KennedyIn business development, we're primarily working with humans.
Kelly KennedyWell, unfortunately, humans go back and forth.
Kelly KennedyThey're not always on point.
Kelly KennedyThings don't always go to plan.
Kelly KennedyMeetings are going to get canceled, people are going to be late, people are not going to show up.
Kelly KennedyBe adaptable.
Kelly KennedyRoll with the punches and make adjustments on the fly.
Kelly KennedyGuys, trust me, it's okay.
Kelly KennedyRight?
Kelly KennedyIf a client doesn't show up for a meeting, it's okay.
Kelly KennedyJust send them an email.
Kelly KennedyJust say, hey, sorry I missed you.
Kelly KennedyI hope you're okay.
Kelly KennedyRight?
Kelly KennedyAlways give them the benefit of the doubt.
Kelly KennedyIf things aren't going to plan, take a breather, right?
Kelly KennedyIt's life.
Kelly KennedyThings don't always Go to plan, find the next best action to take and start taking it.
Kelly KennedyBeing successful at business development has a lot to do with our own self control of our own emotions.
Kelly KennedyOkay?
Kelly KennedyAnd being adaptable is a big part of that, right?
Kelly KennedyWe work in a job where a lot of people are going to tell us no, right?
Kelly KennedyA lot of people are going to say, nope, I don't need that.
Kelly KennedyNo, I don't want to have a meeting with you.
Kelly KennedyNo, I'm not interested.
Kelly KennedyRight?
Kelly KennedyThat is the job.
Kelly KennedyLike most of the time, nose is what we get, right?
Kelly KennedyBut ultimately over time, we have to build strength inside and adaptability is a big part of that.
Kelly KennedyBeing able to roll with the punches and keep on going is a big part of our success in business development.
Kelly KennedyNumber three, we have to be likable.
Kelly KennedyI talked about this very early on in the business development podcast.
Kelly KennedyI think it was one of my shows where I was saying, what are some of the traits that you should look for when you're hiring for business development?
Kelly KennedyI think I said trait number one is you like them in the first five minutes of sitting down and talking with them.
Kelly KennedyAnd that is still just as important today.
Kelly KennedyGuys, being able to connect, build rapport, be a likable person is a really massive advantage in business development.
Kelly KennedyI'm not going to say that you necessarily have to be the most likable person on planet earth to be successful at business development.
Kelly KennedyBut you know what, it really does help if you are a likable person if you can build rapport and connection really easily.
Kelly KennedyBecause ultimately the job of business development is to lead things to a meeting, right?
Kelly KennedyWhich eventually leads to an rfp, repeat business over time and hopefully a long term future customer.
Kelly KennedyWell, a big part of that initially of getting those initial meetings is building enough rapport and trust that they actually want to meet with you.
Kelly KennedyAnd so being likable, working on our likability is an absolutely critical part of being a great business developer.
Kelly KennedyAnd guys, you know, there's a lot of great books on this particular subject, but Dale Carnegie's how to Win Friends and Influence People is basically all about being a likable human being.
Kelly KennedyThe entire book is basically, here's how to be a more likable person.
Kelly KennedySo first off, if you're feeling unlikable, that is an incredible book to read.
Kelly KennedyBut second off, try to be kind, try to be authentic.
Kelly KennedyDon't pretend to be somebody that you're not.
Kelly KennedyBe authentic, be yourself.
Kelly KennedyAnd I think for the most part people are going to like, yeah, number four, we have to be a great listener, okay?
Kelly KennedyOh, man.
Kelly KennedyI.
Kelly KennedyI only got good at business development, guys.
Kelly KennedyWhen I shut up, when I just shut my mouth.
Kelly KennedyI know there's a lot of you laughing at that right now, because now I just yap on this most of the time.
Kelly KennedyBut I really didn't get good at business development until I essentially stopped talking.
Kelly KennedyAnd what do I mean by that?
Kelly KennedyI used to get into a business meeting with somebody and I would just be like, oh, here's all of our products and services, and here's this and this and this and this and this and this and this and what do you think?
Kelly KennedyAnd they'd be like.
Kelly KennedyThey'd be like an analysis paralysis, right?
Kelly KennedyLike, we don't do well with that.
Kelly KennedyThat's not building rapport.
Kelly KennedyThat's not building connection.
Kelly KennedyI didn't ask them anything about themselves.
Kelly KennedyI didn't ask them anything about their needs.
Kelly KennedyI didn't ask them about their kids, about their vacation, about anything that they do for fun.
Kelly KennedyLike, I wasn't building connection in the beginning when I started doing business development for.
Kelly KennedyAnd like, as stupid as that sounds, I just wasn't thinking about it.
Kelly KennedyLike, to me, I thought, well, my job is just to sell this product and service, right?
Kelly KennedyThe part that I missed with that was you can't sell a product and service until you've won the trust of that person first.
Kelly KennedyAnd guess what, guys?
Kelly KennedyYou don't build trust in product pitches.
Kelly KennedyYou build trust in the conversations before and after them.
Kelly KennedySo I always say this.
Kelly KennedyIf you're in a meeting with somebody, just go in and try to make a friend, right?
Kelly KennedyIf there's an opportunity there, trust me, it'll present itself.
Kelly KennedyI've never once been to a business meeting where at some point business didn't come up, even if we didn't start there.
Kelly KennedyBut understand business is not the place to start.
Kelly KennedyWhen you guys are having initial meetings, right?
Kelly KennedyLearn a little bit about them.
Kelly KennedyTalk, laugh, ask great questions.
Kelly KennedyListen.
Kelly KennedyAsk more questions.
Kelly KennedyListen.
Kelly KennedyAsk more questions.
Kelly KennedyListen.
Kelly KennedyIf they then lead it into tell me about your products and services, great.
Kelly KennedyTake it into that.
Kelly KennedyTalk about the products and services, and then listen.
Kelly KennedyAlmost everything about human interaction comes down to how good did you listen?
Kelly KennedyBecause guess what?
Kelly KennedyNine times out of 10, your customers tell you exactly what their challenges are.
Kelly KennedyNine times out of 10, they tell you exactly what their needs are.
Kelly KennedyBut if we're too busy yapping, we're not listening and we will miss the entire thing.
Kelly KennedySo huge, Huge.
Kelly KennedyHuge, huge, huge, huge.
Kelly KennedyOne of the biggest characteristics of a great business Development person of a modern business developer.
Kelly KennedyWe have to ask great questions and be great listeners.
Kelly KennedyOkay?
Kelly KennedyNumber five, we put authentic human connection first.
Kelly KennedyOkay?
Kelly KennedySocial media is not where you're building relationship.
Kelly KennedyDigital advertisements are not where you are building relationship.
Kelly KennedyA business developer's job is to get ahead of the need.
Kelly KennedyOkay?
Kelly KennedyWe have all of these tools at our disposal.
Kelly KennedyDigital advertising platforms, social media strategies, you know, CRMs that give us all the contact data, but none of that matters if we don't pick up the phone or send those direct emails.
Kelly KennedyOkay?
Kelly KennedyWe have to be focusing on building an authentic human, human connection.
Kelly KennedyAnd there is no more authentic way for you to do that than for you to pick up your phone or simply drop by the office and try to have an actual interaction with somebody where your voice can be heard, where your body language can be heard, right?
Kelly KennedyI always say at the end of the day, business development is most effectively done by utilizing active marketing principles.
Kelly KennedyAnd active marketing principles rely on a direct human to human interaction.
Kelly KennedyThat can be a direct phone call, that can be a face to face meeting, that can be a direct email, assuming you know for a fact that that's going to the right person's inbox.
Kelly KennedyBut using the most direct means necessary ultimately does put authentic human connection first.
Kelly KennedyWhy?
Kelly KennedyBecause you can leave a real voicemail that shows emotion, that shows a smile, that shows care.
Kelly KennedyAnd guys, trust me, you absolutely, absolutely, absolutely can hear a smile through a phone.
Kelly KennedyYou absolutely can.
Kelly KennedyYou know, the most success that I have is always when I get people on the phone a hundred percent.
Kelly KennedyYou get me on the phone with somebody, nine times out of 10, I'll book that meeting, right?
Kelly KennedyAnd it might take you 10 or 11 direct calls to get there.
Kelly KennedyYou might have to leave five voicemails or 10 voicemails before they even call you back, if they do call you back.
Kelly KennedyBut understand every time you do that, you are building rapport through your voice.
Kelly KennedyOkay?
Kelly KennedyIt is powerful.
Kelly KennedyIt is incredibly powerful.
Kelly KennedyIt is more powerful than social media.
Kelly KennedyIt is more powerful than digital billboards.
Kelly KennedyIt is powerful.
Kelly KennedyTrust me on this.
Kelly KennedyMake direct connection and watch your business grow.
Kelly KennedyNumber six, we're just going to lead right into it.
Kelly KennedyMeasure success in meetings, okay?
Kelly KennedyModern business developers understand it doesn't matter if we can't get to the meeting, everything else is fluff.
Kelly KennedyUnderstand that right now all your ad spend, everything is a waste if you cannot get it to a meeting, if you cannot get it to a place where a trusting relationship is being built.
Kelly KennedyOnce again, for my newer listeners, understand I'm very much talking B2B relationships here I am not specifically talking B2C.
Kelly KennedyB2C is not as personal, relationship is not as required.
Kelly KennedyBut in B2B you are hoping for long term, repeat business over time relationship is required.
Kelly KennedyAnd so we have to measure our success in our ability to generate relationships.
Kelly KennedyWe generate trust and relationships and opportunity in meetings.
Kelly KennedySo a modern business developer measures their success not by how many calls they're making, not by how many emails they sent out, not by how much ad spend they spent on digital ads.
Kelly KennedyThey are measuring their success by how many real human to human interactions did I have this week?
Kelly KennedyIf you start measuring your success in meetings, you are going to be infinitely more successful than ever before because you will start to figure out how to get to meetings in as short of a time span as possible.
Kelly KennedyNumber seven, a modern business developer knows what success looks like, okay?
Kelly KennedyI can't tell you how many people, how many companies I've worked with, how many people I've coached where they have no idea what it actually takes to get to their arbitrary growth goal.
Kelly KennedyAnd I say arbitrary because you can put any number on a whiteboard and say, here's our growth target for the year, but what does it matter?
Kelly KennedyWhat does that growth target matter if you have no idea what it actually takes to get there?
Kelly KennedyAnd so I always say the first thing that any business developer needs to do in a year is identify how many meetings is it going to take to close enough business statistically to achieve our targeted growth goal for the year.
Kelly KennedyOkay?
Kelly KennedyAnd this isn't very challenging.
Kelly KennedyAt the end of the day.
Kelly KennedyIt's a little bit of basic math and you can figure out based on what your growth goal is for the year, what an average customer value is and what your estimated closure rate is on new meeting opportunities.
Kelly KennedyBut if you can figure out what these things are, you can actually identify the exact number of meetings that you will need to achieve to achieve your growth goal for the year.
Kelly KennedyAnd guys, if any of you are hearing this right now and you're like, I would like to figure this out, shoot me an email, send me your growth target for the year, your average customer value for the previous year, and your estimated closure rate on new meetings.
Kelly KennedyIf you give me that, I will.
Kelly KennedyFor any one of you who email me, I will send you back a response email giving you an estimate on how many meetings you will need to accomplish your growth goal.
Kelly KennedyBut guys, this will change everything because if you're measuring your success in meetings, you know how many meetings statistically it's gonna take for you to achieve your growth goal, you know, if you're on track or not, you know what you need to do.
Kelly KennedyThis is like step one to being successful in business development.
Kelly KennedyYou have to know where you were going, you have to know what it takes.
Kelly KennedyNumber eight, a modern business developer never stops learning, okay?
Kelly KennedyThey prioritize self improvement.
Kelly KennedyGuys, I'm learning all the time.
Kelly KennedyLike I'm an expert in business development.
Kelly KennedyAbsolutely.
Kelly KennedyBut I'm only an expert until today.
Kelly KennedyGuys, tomorrow is a brand new day.
Kelly KennedyNew technology, new skills, new ways to connect with people, new ways to generate those meetings, right?
Kelly KennedyWe have to always be growing.
Kelly KennedyWe always have to have our ear to the ground on what's new, what's coming, how can we develop, how can we do better?
Kelly KennedyFor me this year, 2025, I'm evolving massively on social media.
Kelly KennedyI'm working to grow my social media presence, I'm growing my personal brand.
Kelly KennedyI'm hopping into video, I'm learning video skills.
Kelly KennedyI've already kind of mastered audio editing skills and podcasting.
Kelly KennedyHow can I get better at videos?
Kelly KennedyHow can I get better at educating through that form of content?
Kelly KennedyFigure out what is next for you, what is the next logical step and start embracing it.
Kelly KennedyAnd never stop.
Kelly KennedyNo matter how great you get at business development, no matter how high on the entrepreneurial ladder you get, trust me, there's always a new skill to learn and there's always something new that you're going to have to learn.
Kelly KennedySo get on it, figure out what those things are and don't get stagnant.
Kelly KennedyA modern business developer never lets themselves get stagnant.
Kelly KennedyYou never get too comfortable.
Kelly KennedyYou're always looking for how can I do this job better, how can I become more efficient and how can I book more meetings?
Kelly KennedyAnd just an add on to that, guys, we have to also be open to new ideas and concepts.
Kelly KennedyAnd this is something that business development has struggled with for a long time, right?
Kelly KennedyBeing open to like new ways of doing things.
Kelly KennedyBeing open that processes might work better than just winging it like many of us do.
Kelly KennedyBeing open to understanding that even if we have lots of connections with people, there's still a lot that we can learn on how we build new connections.
Kelly KennedyMany business developers rely on pre existing relationships, right?
Kelly KennedyAnd you can only leverage pre existing relationships so long until you have to find new people.
Kelly KennedyAnd so understand, understand what you are strong at, understand what your weak points are and double down, double down this year on committing, on working on those weak points.
Kelly KennedyBecause the weak points guaranteed are the things that are holding you back the most in your business growth.
Kelly KennedyNumber nine, a modern business developer recognizes a personal brand is no longer an option.
Kelly Kennedy2024, guys, 2024 was the year of personal branding.
Kelly KennedyAnd I would say, I would make an argument at this point that in order to be truly excellent at business development, we have to also be building our personal brands alongside our corporate brands.
Kelly KennedyWhat does this mean?
Kelly KennedyThis means you are going to have to be more active on social media and specifically LinkedIn.
Kelly KennedyAnd if you haven't taken that time to start to build up your LinkedIn profiles.
Kelly KennedyGuys, 2025 is the year.
Kelly KennedyIt's time to start being more active on your social medias.
Kelly KennedyIt's time to participate in these communications, it's time to start building your follower account.
Kelly KennedyBecause guess what, at the end of the day, it is credibility.
Kelly KennedyAnd the currency of this new world is credibility.
Kelly KennedyWe are going from a time where it's who you know, and I think we are shifting into a time that it's who you know knows you.
Kelly KennedyAnd I think that's going to be reinforced more and more and more as we head into these subsequent years.
Kelly Kennedy2026, 2027.
Kelly KennedyBut trust me, if you have not started working on your personal brands, 2025 is the year to do so.
Kelly KennedyThere are a thousand books on it, there are a thousand influencers that you could learn from.
Kelly KennedyThere are incredible brand builders on LinkedIn like Amelia Sordell, Marcus Chan, Nat Berman.
Kelly KennedyFollow them, see what they're doing, learn from the best and start to emulate it.
Kelly KennedyBut trust me, trust me, trust me, trust me.
Kelly KennedyBuilding your personal brand is no longer negotiable.
Kelly KennedySocial media is no longer a strategy.
Kelly KennedyIt is genuinely part of the business development job.
Kelly KennedyOkay?
Kelly KennedyIt is no longer something you did.
Kelly KennedyIt is something you absolutely need to be utilizing to have long term success in business growth in 2025 and beyond.
Kelly KennedyYour personal brand and your corporate brand are being built in unison.
Kelly KennedySo it's not one or the other, it's both.
Kelly KennedyOkay?
Kelly KennedyAnd building your personal brand, if you're an entrepreneur, building your personal brand equally builds your corporate brand right alongside you.
Kelly KennedyIt's a win win scenario.
Kelly KennedyOkay?
Kelly KennedyAnd the benefit to building your personal brand in 2025 as a business development specialist is that you carry that brand to every single company that you work work for, making you that much more valuable as we head into the future.
Kelly KennedyNumber 10, a modern business developer knows how to leverage AI and when not to use it.
Kelly KennedyOkay?
Kelly KennedyThis is a, this is a double edged sword.
Kelly KennedyAI is incredible.
Kelly KennedyWe can use it to Improve pitches, proposals to evaluate things, to give us data.
Kelly KennedyAI is incredible for the right use cases, but it can be very negative in other use cases.
Kelly KennedyLet me talk to you about social media.
Kelly KennedyOkay?
Kelly KennedyI have a prediction that in 2025, your social medias are gonna be just slammed.
Kelly KennedyThey're gonna be slammed harder than they've ever been slammed before with AI created content.
Kelly KennedyOkay?
Kelly KennedyAnd the challenge with this is it's twofold.
Kelly KennedyOne side, companies look at AI generated content and think, oh, well, we can do that really easily and we can up our social media game.
Kelly KennedyAnd so they just put it out there.
Kelly KennedyThey don't edit it, they don't think about it.
Kelly KennedyThey just pump the world full of social media content trying to get eyes on their brand.
Kelly KennedyBut AI generated content has this challenge.
Kelly KennedyWe don't resonate very well with it.
Kelly KennedyHumans don't resonate well with AI generated content.
Kelly KennedyWhy?
Kelly KennedyWell, it's polished, it's pretty, it's perfect, right?
Kelly KennedyHumans, we're not polished, we're not pretty, we're not perfect.
Kelly KennedyWe have flaws, we have spelling mistakes.
Kelly KennedyWe are just.
Kelly KennedyWe're a mess, right?
Kelly KennedyLike, we're humankind.
Kelly KennedyWe're a mess.
Kelly KennedyBut the great thing about that is, is that 2025 has never been a better year to be an authentic human mess.
Kelly KennedyAnd I mean that in like the best possible way.
Kelly KennedyBut, like, ultimately, don't be afraid to just like type something up quickly and put a picture of yourself and shoot it out there.
Kelly KennedyThat content is going to resonate like a thousand percent better than like the best AI generated content.
Kelly KennedyWhy?
Kelly KennedyBecause AI is just too polished and perfect and we spot it and it sticks out like a sore thumb.
Kelly KennedyAnd if we in this modern day now counter that by putting authentic human posts out there, by sharing videos, by sharing pictures of us with our family, or doing things we love to do, by having an authentic comment, by having an authentic message in.
Kelly KennedyIn our captions, guys, it goes like.
Kelly KennedyIt's unreal.
Kelly KennedyIt's unreal.
Kelly KennedyThe power of a personal brand, of a personal human messaging in 2025 and beyond.
Kelly KennedySo don't just hear me on this.
Kelly KennedyTry it.
Kelly KennedyTry it.
Kelly KennedyPut out a corporate post, put out a personal post and see which one does better.
Kelly KennedyBut trust me, I can pretty well guarantee you that personal post is going to blow the AI post right out of the water.
Kelly KennedyAll right, so We've talked about 10 characteristics, right?
Kelly KennedyYou know, they're not too challenging.
Kelly KennedyMost of it is be a human, but also be willing to learn, also be willing to make genuine human connection but don't be afraid of utilizing technology.
Kelly KennedyWe have to know the technology guys, business development isn't going to change.
Kelly KennedyAt the end of the day, it's always going to be about human to human connection.
Kelly KennedyThe tools that will come available to us to hopefully facilitate making that easier.
Kelly KennedyWell, I welcome that.
Kelly KennedyIf there's tools that come available to us that hopefully continue to make that process easier, I AM Absolutely, absolutely 100% on board for that.
Kelly KennedyRight.
Kelly KennedyBut remember, at the end of the day, the most powerful tool you have is literally your phone.
Kelly KennedyIt's your phone.
Kelly KennedyIt's your phone and your voice and your ability to pick it up and generate genuine human connection.
Kelly KennedyThat is your superpower as a modern business developer, no matter what other technology you embrace.
Kelly KennedyWhat are some of the tools that we're using, guys?
Kelly KennedyI'm just going to list out like seven tools that at this point I would say are absolutely mandatory to get good at.
Kelly KennedyAnd so if you're not utilizing one of these right now, don't feel bad about it.
Kelly KennedyIt's no big deal.
Kelly KennedyIt is something though, that you absolutely should get some lessons on.
Kelly KennedyIt is something that you should absolutely start to incorporate though, into your weekly and if you need some help with it, maybe start looking for some lessons on it.
Kelly KennedyBut ultimately, here are the tools of the modern business developer.
Kelly KennedyYou need one, obviously, a phone, right?
Kelly KennedyYour cell phone is going nowhere at the end of the day.
Kelly KennedyYour phone is your most powerful tool as a modern business developer.
Kelly KennedyYour email, your second most powerful tool.
Kelly KennedyAt the end of the day.
Kelly KennedyWe can send our marketing materials, we can book and schedule meetings on our calendars.
Kelly KennedyYour email is absolutely powerful and I think we all know that.
Kelly KennedyNumber three, mandatory now.
Kelly KennedyMandatory LinkedIn.
Kelly KennedyYou have to have LinkedIn as a business developer in a modern world, whether you're a business owner, whether you're a business development specialist, or somewhere in between, you absolutely, absolutely not just have to have LinkedIn.
Kelly KennedyYou have to be actively utilizing it on a daily basis, building your followers, building your connections and posting content both professional and personal.
Kelly KennedyWe have to be building both our business brand and our personal brands in unison.
Kelly KennedyBut trust me, there has been no better tool ever invented than LinkedIn for business development.
Kelly KennedyAnd if you are not utilizing it, you absolutely will be falling behind.
Kelly KennedyNumber four, you may find this interesting, but Canva, you absolutely, as a business developer, now have to learn how to utilize a tool like Canva.
Kelly KennedyWhy?
Kelly KennedyBecause we need to be able to create content on the fly real quick sometimes.
Kelly KennedyBut it can be creating personal photos, it can Be creating really cool corporate content that we can share on our, on our personal pages and our corporate pages.
Kelly KennedyBut learning how to utilize a design program like Canva at this point is non negotiable.
Kelly KennedyGuys, you need to figure out how to utilize them.
Kelly KennedyCanva is amazing.
Kelly KennedyIt's probably one of the coolest, coolest tools.
Kelly KennedyIt's inexpensive.
Kelly KennedyIt absolutely serves an incredibly wide gamut of needs for a business developer, for anybody who creates content.
Kelly KennedySo learning how to use Canva, guys, trust me, if you haven't been utilizing it, I know there's a lot of you out there that are still on the fence about it.
Kelly KennedyGrab yourself a canvas subscription, Start learning how to utilize it.
Kelly KennedyStart putting out weekly posts that you guys build in Canva.
Kelly KennedyYou will be impressed by the incredible, incredible stuff that you can make in Canva.
Kelly KennedyNumber five, you need a camera.
Kelly KennedyOkay, this one's brand new.
Kelly KennedyI never in a million years thought that I would say that as a business developer, you absolutely need a camera.
Kelly KennedyBut guys, in 2025 and beyond, video is currency.
Kelly KennedyIt really is.
Kelly KennedyWhy?
Kelly KennedyWe talked about it before.
Kelly KennedyIn a time of AI and robots, in a time where everything is so polished, so perfect, there is no more authentic way to connect with your clientele and your customers and build rapport and trust than by seeing your beautiful faces in your social media posts.
Kelly KennedyOkay, I want you guys to start learning video.
Kelly KennedyAnd I know it's a weird ask, and I know right now it probably feels like, oh, my gosh, I don't want to do that.
Kelly KennedyI get it, I get it.
Kelly KennedyI felt the exact same way.
Kelly KennedyBut I told you at the very beginning, 2025, I am doubling down on video.
Kelly KennedyI'm tripling down on video.
Kelly KennedyWhy?
Kelly KennedyBecause I can create trust and rapport with people 24 hours a day by releasing video content to the world.
Kelly KennedyAnd you, as a business developer, as a business owner, as an entrepreneur, you can too.
Kelly KennedyAnd so there's going to be a gap, a gap that's going to start to widen.
Kelly KennedyAnd that gap is going to be the people who embrace video and the people who don't.
Kelly KennedyMark my words, guys, the people who embrace video are going to win 2025 and beyond.
Kelly KennedyTrust me on this.
Kelly KennedyIf you right now do not have a great camera, I would highly, highly recommend you go and pick yourself up something like a dji, OSMO pocket, something along those lines of vlogger camera.
Kelly KennedyJust something that you can record things quick, edit quick, and get out to the world.
Kelly KennedyBut trust me on this video, a camera, a good camera, it is absolutely going to be a differentiator for you in 2025.
Kelly KennedyAnd it is time to start working on your video skills.
Kelly KennedyAnd number six, to coincide with that, descript, okay, you guys can use any editor you want.
Kelly KennedyRiverside does something similar.
Kelly KennedyBut Descript is like probably the best AI video editor out there with regards to editing quickly, with regards to creating high quality video content, with regards to cleaning up your sound quality as well.
Kelly KennedyIf you're going to be doing video, highly recommend that you also get yourself a subscription to descript.
Kelly KennedyAnd it is essentially a transcriber and a video editor.
Kelly KennedyAnd you can literally edit it, guys, by just deleting the words.
Kelly KennedySo if there's a part that you say that you don't like, great.
Kelly KennedyDelete those words and that part of the video is gone.
Kelly KennedyIt's like magic.
Kelly KennedyAnd you will be creating incredible video content faster than you could have ever thought possible.
Kelly KennedyGet yourself to script, start learning it.
Kelly KennedyIt is no longer optional.
Kelly KennedyGuys.
Kelly KennedyLearn how to do video.
Kelly KennedyLearn how to edit your video and find tools to help you do it faster.
Kelly KennedyOkay?
Kelly KennedyAnd last but never least, and you guys know this with me, never least, you need your CRM systems, okay?
Kelly KennedyCRMs are epic.
Kelly KennedyThey are required.
Kelly KennedyThey keep you on track, they keep you organized, they keep everything in one place, they keep your data.
Kelly KennedyCRMs are absolutely mandatory in business development here for the modern business developer in 2025 and beyond.
Kelly KennedyThe modern business developer is in some ways stuck between worlds.
Kelly KennedyBut it is important to remember that the job is about creating opportunity through authentic human, human connection.
Kelly KennedyWhile we have much technology at our disposal these days, building authentic human connection is going to require just that authentic human touch.
Kelly KennedyIn a world of AI and robots.
Kelly KennedyRemember people, be human.
Kelly KennedyThat takes us to the end of our show today.
Kelly KennedyGuys.
Kelly KennedyI absolutely love this one.
Kelly KennedyI hope that you guys loved it too.
Kelly KennedyIf you, if you're hearing this show and you want support in business development, you're a business owner, you're a business development specialist and you want a level up, you want a plan, you want a process on how to tackle business development more effectively.
Kelly KennedyGuys, I have my own three month business development mastery program and you absolutely, absolutely, absolutely need to do it with me.
Kelly KennedyIt is incredible.
Kelly KennedyWe are going to work on identifying your ideal customer profiles, we're going to work on your marketing materials, we're going to work on building our personal brands.
Kelly KennedyAnd we are absolutely going to create a process that is effective and successful for you and your business and any business you work at from this point forward.
Kelly KennedyYou can book a free discovery call at www.capitalbd.ca or directly from my LinkedIn page and I hope to see you there.
Kelly KennedyIf you love this show and you operate a business and you potentially want to sponsor with us, we are opening up our show to additional sponsors.
Kelly KennedyFeel free to reach out to me directly over LinkedIn and I would be happy to send you any details on our current sponsorship packages.
Kelly KennedyAnd last but not least, rate and follow us on Apple Podcasts, Spotify wherever you listen.
Kelly KennedyGuys, I can't tell you how appreciative I am when you guys leave me a written review on Apple Podcasts.
Kelly KennedyIt really makes all the difference in growing this show.
Kelly KennedySo if you have not done so and you have some time today, I would greatly, greatly, greatly appreciate written reviews wherever you listen.
Kelly KennedyShout Outs this Week Jillian Shecker, Colin Harms, Nate Simpson, Adam Kimmel, Justin Tome, Vajran Swaminathan, Sile Kerr, Daniel Sonnenberg, Jamar Jones, Lauren Graff, Tash Jeffries, Sean Neals, Brian Hayes, Brad Warren, Susan Pasaka, John Pelly, Rich Cohen, Cruz Gamba, Jack Dyer, Matthew West, Jermaine A.
Kelly KennedyRicardo J.
Kelly KennedyFlores, Jason Chakalakal, Gary Noseworthy, Daniel Jarris, Michelle, Sammy Wieb and Nathan Plum.
Kelly KennedyUntil next time, you've been listening to the Business Development Podcast and we will catch you on the flip side.
Mark CubanThis has been the Business Development Podcast with Kelly ken Kelly has 15 years in sales and business development experience within the Alberta oil and gas industry and founded his own business development firm in 2020.
Mark CubanHis passion and his specialization is in customer relationship generation and business development.
Mark CubanThe show is brought to you by Capital Business Development, your business development specialists.
Mark CubanFor more we invite you to the website at www.capitalbd.ca.
Mark Cubansee you next time on the Business Development Podcast.