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Ursula Mentjes: Hey, everybody,
welcome back to Quantum Revenue

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Expansion, the podcast where we
talk about turning your annual

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revenue into your monthly
revenue. Today, I have a very

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special guest Anne Kulhanek. And
she's going to talk about how to

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create quantum revenue while
traveling in luxury, which is

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what she does every day for
herself and her clients. And

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welcome to the show.

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Anne Kulhanek: Hi, hello.

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Ursula Mentjes: I'm so glad that
you're here. And for all of you

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who haven't met, and yet, you're
going to love her. She's been in

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our community for over a year.
And she's also helping me plan

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my next Italy trip. So whether
you're in the States, or you're

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somewhere else out in the world,
the thing to know is that we're

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going to talk about how to have
luxury not only while you're

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traveling, but every single day
in your business, and really how

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to take those quantum leaps. So
we're going to tie it all

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together today. Before we do
that, though, really quickly, if

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you feel the poll, and you want
to hang out with us at the next

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2x intensive. And by the way,
like some of you have been

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hanging out with us for a while
and you're kind of like I need

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help growing my revenue, I
really want to grow my business,

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I could use some support, I
could use someone else looking

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in on my business, we'd love to
help you do that you can go to

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Ursula inc.co forward slash
apply. All the details are there

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regarding how you can send us a
little bit of information. And

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we will schedule a time to reach
out to you and set a time to see

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if the 2x is a good fit for you.
All right. Let me tell you about

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an by the way, I geek out on
this, I used to watch all the

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travel shows, I don't watch it
as much anymore. Because I think

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we have such a mix of different
cable today, it's not as easy to

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go find the travel shows that I
love that it was such an escape

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for me and I started traveling
old was I when I first might

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took my first international
trip, I was in college and I

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went to Germany, and have loved
traveling ever since. So this is

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especially near and dear to my
heart, and is the founder and

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owner of Premier Travel, a
boutique travel agency located

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in Luxembourg, Wisconsin, where
luxury travel is designed by you

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which Ann's going to explain
what that means to us. And helps

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people who are totally confused
or unsure about how to plan for

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a trip of a lifetime to actually
experience a perfectly planned

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trip and create a lifetime of
memories, which is what we all

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want. Because it's it's a little
overwhelming when you think

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about that first European trip
or that third trip that you're

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going on. But you would love
some support. So and let's just

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let's dig in. So tell us a
little bit like what what's your

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story? What, what brought you
into the love of travel and into

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your own business?

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Anne Kulhanek: I kind of came in
sideways. I had a friend who

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wanted to open a travel agency
and I said, Oh, why not? And had

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never really traveled before
that. We were in business

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together for about two years and
then decided to part ways. And I

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ended up finding an office space
or a building in my hometown and

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put up a sign and started
started premier travel.

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Ursula Mentjes: So have you
traveled much before that? Or

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was it just this

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Anne Kulhanek: Desire to travel
desire I was I love helping

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people. And a travel agent.
That's what you're doing is

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you're helping people. And that
was back in the time before

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everybody had a home computer.
The internet didn't exist.

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Right? So you called on the
phone and a travel agent

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traveled everywhere. So when you
came, you know, when a client

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came in, you could say oh yes,
I've been there. And this is

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what it's like and this is a
good hotel or this isn't. So it

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was a very different world at
that time.

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Ursula Mentjes: Yeah. A more
innocent world right in many

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ways. So one of the things in
your bio and we talked about

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this at the beginning you said
where did it go? You said you

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help people find their? Their
their trip right their trip of a

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lifetime or create those
memories. And you said we're

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luxury travel is defined by you
and let me tell you I bought out

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this is one of my fine china
cups. Okay, I don't I do drink

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tea out of these often or a
little decaf coffee. I like

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these. But I brought it
especially because there's

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something about travel that
feels so luxurious for me even

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like people complain about
getting on a you know, a flight

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that's like a commercial. I
don't care put me in the back of

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the plane. You put your back by
the bathrooms and I don't care.

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That is a luxury experience. I
love everything about travel.

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And so even in my workday, I
like to bring a little bit of

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that luxury to it because it
feels it feels like an

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experience right and to me
travels and experience. So what

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is that? mean to you when you
say that about luxury travel?

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Anne Kulhanek: Yeah, we believe
luxury is defined by you. And

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what's luxury to one person
isn't for another. And it's so

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funny. One of the first things I
learned in working with clients

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is when they say they want
luxury. And then you have to ask

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what is luxury? And one lady in
my mind, I was thinking, you

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know, penthouse suite, you know,
five star resort, just said, Oh,

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Luxury to me is having fresh
squeezed orange juice in the

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morning. Oh, wow. Okay. So just
like you got to get out of your

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head and what you think of
something. And when you're

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working with people, it's find
out what it is that they see as

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luxury. And for every one is
different. And it's not about

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the money you spend or level of
service, it is what's important

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to you. And that's what we work
on is helping to dig into what

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our clients want, and then make
sure that we have that included

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in their trip.

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Ursula Mentjes: Yeah. So
beautiful. Thanks for sharing

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that. It's, it's so true. And
it's like, it's just like in our

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business, right? I mean, we, I'm
a big believer that in my day to

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day business experience, that I
want to have that luxury

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included in different ways,
whether it's a special coffee

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cup, or whatever it is, right?
And so for our listeners, like

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how do you create luxury every
day? And definitely leave it in

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the comments below. I'd love to
hear like, what, what feels

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luxurious to you. Like, what are
those experiences? Because

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that's, you know, and and I'm
curious about this too, because

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to me travel, travel, opens up
the brain, it allows me to be a

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dreamer again, it, it gives me a
different perspective of the

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world. But I find that the
experience of travel begins when

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I book, not when I get on the
plane, have like, what do you

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think about that? You know, the
anticipation of that? Is that

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just me? Or is that kind of a
common thing?

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Anne Kulhanek: Oh, that is so
true. With the planning, it's

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the picking things out, it's the
researching, it's reading

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reviews, it is all those things
that lead up to your trip at

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that sometimes, you know, you'll
spend more time in that. And

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then when you're on the trip,
sometimes it doesn't turn out,

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you know, it's a great thing.
But it's like done in a flash,

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but you have those months of
planning, where you're

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anticipating and just enjoying
the research and the thing that

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you're you know, looking forward
to? Yeah,

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Ursula Mentjes: Yeah, it's like
that whole that whole

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experience. So, so interesting.
I didn't know this about your

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business, or maybe you'd shared
at one time and it didn't click,

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but that that you've originally
had a business partner, and then

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you parted ways. And you
continued. Now, what's

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interesting about that, first of
all, business partnerships can

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be very complicated. And they
don't typically, they don't

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always last if they do that's,
that's really unique. And so

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what, what inside of you and
made you say, even though this

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person is leaving, I'm going to
continue what gave you that

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fortitude or that strength or
that belief to keep going

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because that could have stopped
some people?

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Anne Kulhanek: Yeah, we had
different perspectives on things

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and different values. And I
think that was the hardest part,

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because she was a friend. And
her value was she was

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financially motivated, and made
all decisions based on finance.

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And I'm people motivated. And I
made decisions based on people.

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And it was just as we were
working together, it was just

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like, ooh, this just doesn't fit
right. It was so hard. That was

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a very difficult decision to do.
It took me a long time to

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finally figure out, okay, I can
do this on my own, at least I

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can try. And if I fail, I fail.
But I'm still in business 23

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years later, and she's not. But
but she's, she's wealthy.

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Ursula Mentjes: So she got what
she wanted, you got what you

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wanted. And what's interesting
is you said something really

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important that I want to make
sure we highlight for anyone

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who's either in a business
partnership or has thought about

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a business partnership, is that
if your values are not in

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alignment, forget it. It'll be
it'll wear on you every single

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day, which it did. So you made
the decision to part ways when

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you were able to do that and to
continue on all these years

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later, in that moment. So for
someone who might be facing that

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decision right now, and or just
facing a tough business decision

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that they're just like, like
what gave you the strength to

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say, I have to have this
conversation and we're gonna

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part ways I'm gonna keep going
like what inside of you gave you

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the strength to do that?

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Anne Kulhanek: Yeah, I was
scared to death. It's very hard

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for me because I'm non
confrontational. So I'm a people

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pleaser, and just want to make
sure everybody's happy. But

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yeah, I think it was just in my
heart going into work. It was a

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drive and I just would just, you
know, physically, I was just

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getting rundown and I just
couldn't deal with it anymore.

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And I just thought even if I've
lost my investment and lose

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everything, it doesn't matter,
but I can't stay in this heart

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space or this heads. face where
I was, you know, it just wasn't

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it wasn't worth it.

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Ursula Mentjes: Yeah. So it was
more painful to stay there than

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it was to make the decision to
move through the fear and do it

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anyway. Yes, exactly. Yeah.
Well, and I'm just bringing this

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out, because we all face
business decisions that are

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tough. But if we don't move
through them, like, if you

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hadn't done that, you probably
wouldn't have stayed in

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business. Like that might have
just imploded at some point. And

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you would have been frustrated,
it could have been a fight,

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like, a lot of things could have
went south. So kudos to you for

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making that decision early. And
parting ways. And you know, you

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both got you both continued your
journey, which is beautiful. All

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right. So you moved out on from
that kept growing the business.

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So do you remember a moment
where your monthly income and an

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easy way to think about is where
there was more money left at the

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end of the month, and there was
bills, like all of a sudden your

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app? For you,

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Anne Kulhanek: It took a long
time, it wasn't in our business.

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We don't make money until after
the person travels. So and you

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might book something a year out
or so. And it's solely based on

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your sales. Yeah. So it was a
long time, I invested a lot of

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time and a lot of my own
finances into keeping the

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business alive. And then was had
debt for many, many years. But I

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can't say when was a time. One
time though, I can say one time

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that was a that I can remember
very clearly was when I had all

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debt paid off and had money in
my savings account. So it's

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like, you know, finally you can
just relax. And it's not like

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you're behind. And it's an
amazing feeling to not have any

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debt. And to know that you have
money in the bank account. If

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something goes wrong, like
COVID, I'm going to survive, I

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have money in my savings
account.

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Ursula Mentjes: Let's talk about
that for a second. Because I

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know it affected our world, my
world, a training world, but I

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know I can't imagine what it was
like in the travel industry. I

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mean, how did you and your team
work through those first few

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months of realizing, okay,
there's no cruise ships, there's

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no Oh, and now they're closing
hotels for I mean, what did how

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did you work through that?

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Anne Kulhanek: It was like a
warzone. It had to because we

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had people traveling that we had
to get home. We had people that

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were going to be leaving in the
next couple of days or weeks

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that we had to figure out is
this real? Is it just the flu is

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the last day you know, it was
like just the unknown. And just

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trying to help our clients
through it. And it was like,

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Okay, let's get your money back
if we can. And unfortunately,

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some suppliers did not give
money back, even though and you

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know, because I don't know, it's
just that it was a pandemic, and

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even travel insurance companies
said, Oh, didn't you read the

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fine print? pandemic?

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Ursula Mentjes: Pandemic coming,
right,

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Anne Kulhanek: exactly. Yeah. So
everybody know, read contracts.

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But yeah, we learned a lot. And
one of the things though, is we

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just because I had a savings
account, got some government

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loans in between to stay open,
because we couldn't just close

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our doors and walk away. We had
all this stuff in the stuff

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Ursula Mentjes: booked out for
years, right? Like you had stuff

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that was booked out that people
were still like, Hey, I hope I

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can go on my tour. I hope the
pandemic ends. Remember for

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three years, we were like, nope,
the pandemic ends.

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Anne Kulhanek: Yeah. So yeah, it
was tough. And it's still it's

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bouncing back now. But I would
say financial, it'll probably

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take us a couple years to regain
that. Just the I'm now in debt

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again. This alone, that kept our
doors open. But I just felt it

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was extremely important. Just
that we had to fulfill our

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clients, we could just walk away
and leave them hanging. So we

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had to fight for them to try to
get those refunds for a lot of

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travel suppliers gave you credit
that had to be used within a

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year and then some of them
extended it. So it was a

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bookkeeping nightmare as well.
Trying to keep track of who had

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with what. Yeah, so But
otherwise, we made it through.

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Ursula Mentjes: Yeah, you did
it. You knew you would I just

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get the sense like you.

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Anne Kulhanek: Yeah, I was
hoping that yeah, it was so

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unknown to so unknown. And it
lasted so long and all over the

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world. Right, you know, yeah, so
just crazy.

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Ursula Mentjes: Yes. And yeah,
you're like, it was it's

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interesting how in some ways it
it pulled the world apart

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because we couldn't see each
other but it brought the world

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together because it was a global
pandemic, which is pretty

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unbelievable. Like when you look
back at it. It's like I think we

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all not think I know we all have
PTSD. PTSD, especially Yeah,

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especially business owners,
right. And of course, those who

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were we lost during that time
and just a frightening time. And

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to your point, we all read
contracts now. And we also know

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what we would do if this happens
again, which I think is very

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interesting. And you know, what
else? What else is possible? But

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cancel, cancel. We're all good,
like health. We're coming into

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times of great health and great
travel. So what looking back at

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that time, because of course, we
talk about money on the show,

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like what was the biggest myth
or limiting belief about money

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that you had to overcome? To
continue to, like you invested

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in your business, you grew your
business? Like, what did you

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learn about money during that
time,

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Anne Kulhanek: um, I think I
grew up in a, with a mindset

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that there's never enough, small
Midwestern town, work hard for

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your money, there's people that
are rich, and then there's a

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smart, you know, so there was a
difference. And it was just

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something that I don't think was
ever said, but it was just what

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I believed, from growing up. And
as I came into the travel

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industry, at the beginning, it
was all about what's the

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cheapest price, but I think that
might have been the mindset of

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myself, as well as people who
are attracting, no looking for

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our biggest trip or, you know,
things and it was always what's

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based on price. And to be fair,
in the travel industry, there's

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always advertisements about, oh,
this is on sale, this is on

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sale, week after week, they just
name the sale differently. But

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it's kind of that's how they
grab people's attention is by

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sales. So it does teach people
to only look for the lowest

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price. But through learn working
with people, I had people who

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had more of money, and they
weren't concerned about price.

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And just realizing that somebody
told me something at the

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beginning of my sales career, it
says sell out of their wallet,

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not yours. So just because I
can't afford that. Around the

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world cruise doesn't mean that
you can, you know, you can't,

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and that I can't help you to
have the best experience

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possible. So it's not about my,
my finances, it's about theirs

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and what they're looking for.
Yeah,

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Ursula Mentjes: and what they
want, right what they're showing

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up for. And that's a big, so
big, like, just, it is so easy

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for us to shop out of our own
wallet, just because we have so

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many limiting beliefs. And you
know, like you I was brought up

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on farm, we had some points, I
don't think we had any money.

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I'm not really sure. We had
government food stamps at one

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point. But growing up on the
farm, you know, we had like the

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cattle we had, you know, we had
access to food. And that was

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certainly a blessing. But the
limiting beliefs My goodness.

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Yeah, and that's one of the
reasons I do the show, and

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especially for our women,
business owners over the world,

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because I find, especially with
women, women tend to hold on to

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those limiting beliefs even
more, and then, you know, tend

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to believe that they can't
invest the money in the

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business, because it's for the
family. There's a lot of

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limiting beliefs. And so thank
you for sharing that and

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demonstrating. And you did say
something really interesting,

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which I want to make sure you've
said many interesting things.

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But another thing I want to
point out, you talked about debt

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in your business, and you didn't
make it bad. You just made it

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like there was debt in my
business. And it was really cool

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when we paid it off and then
going through the recession or

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no recession. Well, the pandemic
which included a recession,

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there was some debt in the
business, again, that you're

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paying off. And yet what do we
know about investing in the

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business like, it can look like
debt, but what can debt at times

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allow us to do our What did
allow you to do?

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Anne Kulhanek: The debt that I
had well, through COVID is

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helped me stay open helped me
keep my employee employed, and

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helped us just it got us through
where money wasn't coming in.

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And it was beyond you think so
we booked something. Finally,

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when COVID was over, we weren't
paid for another year yet. So

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there's that lag time. So it did
just it, it kept it kept our

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lights on. Earlier in my career.
It was more of an investment it

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was to get up and running. But
then I once remodeled my office.

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At one time I thought oh, luxury
travel, I want to look and feel

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luxury. It's you know, and
present luxury. So I remodeled

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my office, because I'm a big
believer in that. You have to

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feel it yourself. Yes, I want. I
want to feel luxurious, just

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like you were saying, I want to
be surrounded by beauty. I want

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to look good. So remodeling,
that office was a big part of

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that. Yeah. And just kind of
made me feel it's not my

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expectations up of how I'm going
to interact with my clients.

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Yeah, compared to what the
office looked like before,

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Ursula Mentjes: which probably
increased your competence and

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confidence sells people by your
competence like when people come

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in And they're like, and helped
me find this luxurious trip to

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wherever or this this memorable
trip, or I want to take my

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family here. And they come into
that space. And you know, and

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just how you present yourself.
It's like you're competent, I

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know that you're gonna figure it
out for me. And the other thing

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that you project is that how
much you care. So not only are

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you gonna figure it out for me,
you're gonna make sure it goes

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really well. And who doesn't
want that? In a travel agency,

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right? Like from start to
finish? I can imagine your

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clients just love you. And I
have a feeling your clients come

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back, don't they? Do? They do
for years? And years and years?

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Anne Kulhanek: years? And years?
And years? Yes, yeah. And for

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our

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Ursula Mentjes: listeners, I'm
just pointing this out, because

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this is one of the things right,
like, there's a lot of ways to

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get new clients. However, we
were just talking about this at

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the CEO table this week, a lot
of ways to get new clients, but

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sometimes it's like, it's much
easier not sometimes it's just

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much easier to continue to work
with the clients already in your

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space. So you're not constantly
going out and just, you know,

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grinding. And I'm curious about
that. I'm going totally off

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script, just so the world knows.
I'm going off the script

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department with and how do you
like, I mean, you're and share

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it, I'm just gonna, I'm just
gonna say this and share that

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00:21:09,600 --> 00:21:13,080
she has brownies in her oven
right now. So there's gonna be

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bigger that goes off. But I love
that I bet it smells amazing in

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your house. I love brownies. And
she's taking them to an event

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tonight with her clients. So
what I'm curious about is, what

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are the things that you've put
in place to stay in touch with

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your clients? Like, how do you
let them know you appreciate

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them? How do you invite them
back? Like, what are some of the

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tips that you have to continue
to work with existing clients?

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Anne Kulhanek: Yeah, we are very
hands on we meet with people in

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person on frequently, or if
they're distance via zoom, and

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have kind of our process is to
do a thorough interview with

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them. So we know exactly even
though they say, oh, I want to

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go to Hawaii, you know, what do
you have? Okay, tell me why do

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you want to go to Hawaii? What
do you want to do? What are you

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imagining, you know, so once we
figure that out with them, then

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we shop and give them options
and let them make choices and

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help them to do that, and then
book it. And then frequently, we

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try to stay in touch between the
time that they've booked and

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made their deposit to the time
that their final payment is

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ready, just keeping in touch,
sending them additional

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00:22:20,550 --> 00:22:24,900
information about why we can use
that as example. Like things to

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do on Maui or whatever. And then
when it comes to travel document

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time, if you're local, they'll
come in, and we'll review all

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the travel documents with them,
explain everything, give them

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tips about how to get through
the airport, some people don't

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00:22:40,080 --> 00:22:43,470
have their like Delta Airlines
app on the phone will help them

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00:22:43,470 --> 00:22:47,130
do that. Or there's some
countries where we have to fill

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00:22:47,130 --> 00:22:50,820
out forms that they just don't
aren't comfortable doing. So we

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you know, we kind of hold their
hand through the process. So our

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experience is usually quite
well, good, they feel good about

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it, they feel comfortable and
confident in their trip, they

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know that we're just a phone
call away, they have our phone

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number to call us as well as
people with feet on the ground

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where they're traveling. And
then we usually check in with

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them after to find out how it
went. And there is an email that

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00:23:14,130 --> 00:23:17,430
we sent out as well, that just
says if you enjoyed our

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00:23:17,430 --> 00:23:20,520
services, and you have anyone
else, you know who's interested.

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And that almost comes naturally,
because somebody comes home from

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00:23:24,330 --> 00:23:27,870
a good trip. And they're like,
Oh, my God last was excellent.

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And you'll hear people we always
ask, how did you hear about it?

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And it's, they'll always say,
oh, so and so just came back,

397
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and they loved it. So our whole
business is based on repeats and

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referrals. So we don't do a lot
of regular marketing.

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Ursula Mentjes: I love that.
Well, I want to make sure people

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00:23:45,270 --> 00:23:49,260
heard that like so. So when
you're happy clients come back

401
00:23:49,260 --> 00:23:52,560
from the dream trip of a
lifetime, they get an email and

402
00:23:52,560 --> 00:23:54,990
they get to share other people
that might be interested, as

403
00:23:54,990 --> 00:23:57,540
business owners, we forget to
ask for referrals we just do.

404
00:23:57,570 --> 00:24:01,230
And yet that is such an easy
way. And not only that an easy

405
00:24:01,230 --> 00:24:05,370
way to bring in new clients.
It's an amazing way because who

406
00:24:05,370 --> 00:24:08,820
do we hang out with people like
us? And those are the same

407
00:24:08,820 --> 00:24:11,400
people that are going to love to
go on that next luxury trip that

408
00:24:11,400 --> 00:24:13,740
Ann's gonna plan. So just I just
want to make sure our listeners

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00:24:13,740 --> 00:24:17,640
are hearing that that full
circle. All right, I got a

410
00:24:17,640 --> 00:24:23,700
couple more questions. Um, so in
any like, what are your tips on

411
00:24:23,730 --> 00:24:26,790
busting through an income
ceiling? So if someone has grown

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00:24:26,790 --> 00:24:30,000
their business, but they really
stagnated, they're like, you

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00:24:30,000 --> 00:24:33,630
know, I hit the $100,000 mark,
and every year and I just can't

414
00:24:33,630 --> 00:24:37,200
seem to bust through that. What
are your tips, your experiential

415
00:24:37,200 --> 00:24:38,040
tips for them?

416
00:24:38,880 --> 00:24:41,790
Anne Kulhanek: I guess number
one would be mindset and like

417
00:24:41,790 --> 00:24:47,040
goal setting. I know I had a big
growth spurt when I finally had

418
00:24:47,040 --> 00:24:50,040
like a weekend retreat and
really dug into myself to figure

419
00:24:50,040 --> 00:24:53,730
out what do I want and kind of
have like a writing thing where

420
00:24:53,730 --> 00:24:57,330
it's just like, oh, let me write
out what my ideal world would be

421
00:24:57,360 --> 00:25:01,680
like. And what I would like to
look like back. And once I had

422
00:25:01,680 --> 00:25:06,000
that written down, it was
amazing how things happened. And

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before that, it just floated.
Yeah, but so I can write it down

424
00:25:10,680 --> 00:25:13,590
writing it down. Yeah. And
thinking about it and saying,

425
00:25:13,590 --> 00:25:17,040
Yeah, this is a possibility. You
know, sometimes you don't you

426
00:25:17,040 --> 00:25:21,180
limit yourself to what you know,
that you can hear possibilities

427
00:25:21,210 --> 00:25:23,760
outside and think, yeah, why
couldn't that be possible for

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00:25:23,760 --> 00:25:28,020
me? So I think a lot of it is
belief. And then I think

429
00:25:28,020 --> 00:25:31,530
probably the next is to stick to
it to, you know, stick what

430
00:25:31,530 --> 00:25:34,620
figure out what way you can
break through what you're really

431
00:25:34,620 --> 00:25:39,210
good at what you enjoy doing,
making sure that you're aligned

432
00:25:39,210 --> 00:25:43,530
with what you really like doing.
Yeah, and just push through or

433
00:25:43,530 --> 00:25:44,370
just keep trying

434
00:25:44,669 --> 00:25:46,439
Ursula Mentjes: to get the
clarity and then the stick to

435
00:25:46,439 --> 00:25:49,259
itiveness. Just like keep going,
keep going, keep going. I love

436
00:25:49,259 --> 00:25:51,899
what you said, like writing I
agree with you like scripting it

437
00:25:51,899 --> 00:25:54,059
out, just journaling about what
you really want. And what's

438
00:25:54,059 --> 00:25:56,939
possible, statistically, and
this was from one of my last

439
00:25:56,939 --> 00:26:01,049
books, the belief zone, you are
99% more likely to achieve a

440
00:26:01,049 --> 00:26:06,899
goal simply by writing it down.
99% More likely, and yet. And do

441
00:26:06,899 --> 00:26:12,149
we teach this in public schools
or private schools? No. I don't

442
00:26:12,149 --> 00:26:14,519
know why I'm sure there's some
amazing teachers there that

443
00:26:14,519 --> 00:26:17,189
like, bring that information in.
But it's something we should

444
00:26:17,189 --> 00:26:20,519
have been taught a long time
ago. All right, I'm starting to

445
00:26:20,519 --> 00:26:27,599
wrap up here. What's your best
piece of advice for a CEO who's

446
00:26:27,629 --> 00:26:29,939
out in the world? You know,
maybe their business is creeping

447
00:26:29,939 --> 00:26:32,249
up on breaking through that
first six figures, but they're

448
00:26:32,249 --> 00:26:34,589
just, they're feeling
frustrated? Maybe they're having

449
00:26:34,589 --> 00:26:37,259
a slow month? Or they're just
like, they're just kind of

450
00:26:37,259 --> 00:26:39,929
stuck? What What's your best
advice for them?

451
00:26:42,120 --> 00:26:45,180
Anne Kulhanek: I guess make sure
that they're, they're working

452
00:26:45,180 --> 00:26:48,390
within their values. They're
doing what they really want, or

453
00:26:48,390 --> 00:26:53,460
doing it how they want. And then
just think of possibilities. You

454
00:26:53,460 --> 00:26:56,730
know, just I think oftentimes,
it's more mindset than anything

455
00:26:56,730 --> 00:27:01,650
else, at least for me. It has.
Yeah, yeah. And then I'll weed

456
00:27:01,650 --> 00:27:02,820
through. Yeah.

457
00:27:03,390 --> 00:27:04,950
Ursula Mentjes: So maybe heading
over to their favorite coffee

458
00:27:04,950 --> 00:27:07,860
shop and doing a little
journaling or something, or just

459
00:27:07,860 --> 00:27:09,900
getting out of the house. Like I
think sometimes we're getting

460
00:27:09,900 --> 00:27:12,120
out of the office, I think
sometimes we can get this narrow

461
00:27:12,120 --> 00:27:16,350
view of the world. And we have
to get out. All right. And so a

462
00:27:16,350 --> 00:27:22,350
couple final questions, who like
who is? What do you think of the

463
00:27:22,350 --> 00:27:24,690
clients you work with? Like, how
do you know, a client is a good

464
00:27:24,690 --> 00:27:28,170
fit for you? What do they enjoy
doing? What are their values?

465
00:27:28,170 --> 00:27:30,180
Like? Who's sitting out there?
That might be like, Man, I

466
00:27:30,180 --> 00:27:32,340
would? I'm thinking about
planning a trip? Maybe I should

467
00:27:32,340 --> 00:27:33,780
give an a call? Who would that
be?

468
00:27:34,469 --> 00:27:40,109
Anne Kulhanek: Who would that
be? Someone who likes to travel,

469
00:27:40,139 --> 00:27:43,649
they're curious. They want to go
and explore? Well, actually,

470
00:27:43,649 --> 00:27:46,469
most of them want to go and
explore. Some people just need

471
00:27:46,469 --> 00:27:48,809
to get away and lay on a beach
somewhere. You know, I honor

472
00:27:48,809 --> 00:27:52,199
that too. Because sometimes even
just when you travel with your

473
00:27:52,199 --> 00:27:57,299
spouse, you're away from home,
you can just concentrate on each

474
00:27:57,299 --> 00:28:00,239
other. It just it does wonders
for relationships, whether

475
00:28:00,239 --> 00:28:04,049
you're in Italy eating wonderful
food, or if you're laying on a

476
00:28:04,049 --> 00:28:06,839
beach somewhere. I think just
getting away helps

477
00:28:06,839 --> 00:28:11,819
relationships. But otherwise,
people who are excited want to

478
00:28:11,819 --> 00:28:14,699
explore the world want to
experience something different.

479
00:28:15,389 --> 00:28:18,839
They don't want to do it
themselves. They like me, I just

480
00:28:18,839 --> 00:28:23,219
want an expert to tell me what's
good and what's not. Yeah, it's

481
00:28:23,219 --> 00:28:25,919
like, oh, just tell me I don't
want to, you know, I don't want

482
00:28:25,949 --> 00:28:28,829
to figure it out for myself. I
want someone else to do it. I

483
00:28:28,829 --> 00:28:35,489
trust them. And yeah, they're
open to suggestions and ready to

484
00:28:35,489 --> 00:28:36,509
explore the world.

485
00:28:37,020 --> 00:28:39,510
Ursula Mentjes: I think that's a
big one especially so of course,

486
00:28:39,510 --> 00:28:41,970
someone who want you know, you
know, you want to travel, you

487
00:28:41,970 --> 00:28:45,480
know, you want it to be a great
experience. And you don't want

488
00:28:45,480 --> 00:28:47,820
to figure it out yourself. Like
that's the big problem you

489
00:28:47,820 --> 00:28:53,820
solve, right? You help people
figure out exactly where to go.

490
00:28:53,880 --> 00:28:56,700
I mean, it really what you do is
you listen first to understand

491
00:28:56,700 --> 00:28:59,340
what their desires are, what
their dream vacation is, what

492
00:28:59,340 --> 00:29:03,090
that next vacation is, you ask
I'm sure amazing questions. And

493
00:29:03,090 --> 00:29:05,970
then like you said, before you
give them options. Here's one

494
00:29:05,970 --> 00:29:08,280
option, like, here's one way you
could do this. Here's another

495
00:29:08,280 --> 00:29:10,950
way, like what's most aligned
with you, and then you let

496
00:29:10,950 --> 00:29:17,040
people figure it out. And PAC,
which is amazing. So I know

497
00:29:17,040 --> 00:29:19,350
someone in the worlds out there
going, I want to talk to and so

498
00:29:19,350 --> 00:29:24,660
and tell everyone about the the
free offer and how they can take

499
00:29:24,660 --> 00:29:25,470
advantage of it.

500
00:29:26,040 --> 00:29:29,580
Anne Kulhanek: Yeah, if you go
to our website, it's WWE dot

501
00:29:29,580 --> 00:29:36,120
premier travel with an S at the
end. And there's places on there

502
00:29:36,120 --> 00:29:39,720
where you can select an
appointment, and that can be in

503
00:29:39,720 --> 00:29:44,160
person at our office in
Luxembourg. Or you can do a zoom

504
00:29:44,160 --> 00:29:47,310
call and just we do like an
introduction call, kind of hear

505
00:29:47,310 --> 00:29:51,210
what it is that you're looking
for. I can give you some ideas,

506
00:29:51,360 --> 00:29:53,970
and then you can determine you
know if we're a good fit and

507
00:29:53,970 --> 00:29:57,240
want to work together. And yeah,
that's

508
00:29:57,960 --> 00:30:01,470
Ursula Mentjes: beautiful.
Awesome. So premier travels with

509
00:30:01,470 --> 00:30:03,960
an S we'll have that in the show
notes. Make sure you put the s

510
00:30:03,960 --> 00:30:07,740
at the end of travels.com. Click
on there and you can book a

511
00:30:07,740 --> 00:30:12,750
complimentary conversation with
John. And thank you for being

512
00:30:12,750 --> 00:30:15,150
here. Thank you for sharing your
business journey and for

513
00:30:15,150 --> 00:30:17,700
inspiring our listeners all over
the world. We love you. We

514
00:30:17,700 --> 00:30:18,510
appreciate you.

515
00:30:19,320 --> 00:30:21,090
Anne Kulhanek: Thank you,
Ursula. It's been a pleasure.

516
00:30:22,530 --> 00:30:26,820
Ursula Mentjes: I can smell the
brownies and I can you my next

517
00:30:26,820 --> 00:30:29,010
travels are going to be so
looking forward to that. So

518
00:30:29,010 --> 00:30:31,950
thank you and to our listeners
all over the world. We love you.

519
00:30:31,950 --> 00:30:35,160
We appreciate you. If there's a
topic you'd like for me to talk

520
00:30:35,160 --> 00:30:38,880
about, you can email us at
contact at Ursula inc.co. I'd

521
00:30:38,880 --> 00:30:42,090
love to hear from you. That's it
for this week. Everybody make

522
00:30:42,090 --> 00:30:44,940
this your most epic month yet