Welcome to Close it now, an H Vac sales training podcast with Sam Wakefield.
Speaker AHere we'll build your reputation in residential H Vac sales to be the expert influencer in your market.
Speaker AYou'll get insight into the top minds in the industry as they share their skills and hacks to help you on your journey.
Speaker AThis podcast isn't just about selling more.
Speaker AIt's about understanding your customers needs and building efficiencies behind the scenes so you can sell more but work less while being top of mind when people think H Vac.
Speaker ANow let's get started with your host of the Close it now podcast.
Speaker AThis is Sam Wakefield.
Speaker BAll right, everybody, welcome back to Close It Now.
Speaker BSam Wakefield.
Speaker BHere it is time again for another guest episode.
Speaker BThis interview is pretty freaking stoked.
Speaker CI'm.
Speaker BI'm so excited about this one because this is somebody that I met at Door to Door Con.
Speaker BFor all of you that were there and didn't say hello, shame on you.
Speaker BYou should have come and said hello.
Speaker BBut this is somebody that I met at Door to Door Con and it was a just an instant connection.
Speaker BHe is somebody that.
Speaker BHe is somebody that is doing some really incredible things.
Speaker BYou are going to be really excited about his business, business, what he does, his company.
Speaker BAnd I'm sitting here looking at this sign right behind his head on as we're interviewing.
Speaker BIt's the Mamba mentality, right.
Speaker BA constant quest to be.
Speaker BI can't see that.
Speaker BWhat's the rest to be the best version of oneself.
Speaker BRight.
Speaker BIt's behind his fern.
Speaker BWe're between two ferns here and so.
Speaker BBut yeah, so this gentleman, he is.
Speaker BHe's a total badass in the space.
Speaker BHe is the top recruiting consultant in the direct sales space is the whole philosophy is the name of the company which is always be recruiting.
Speaker BAnd I'm super excited to have him on the show because I know a lot of you right now.
Speaker BAs much as I've talked about door to door and adding door to door for your H Vac business and your other companies, the biggest question I'm getting right now is, well, where do we find people?
Speaker BHow do we find them?
Speaker BWhat does it look like to try to build out that knocking team, that setter team.
Speaker BAnd I found the top recruiting consultant in the entire space for that for you today.
Speaker BSo everyone put your hands together.
Speaker BWelcome to the show, Mr. Luke Maseko.
Speaker BThank you for joining me, sir.
Speaker BThank you.
Speaker CI'm just going to imagine that people are out there putting their hands together.
Speaker CSo actually do it, guys.
Speaker BClap.
Speaker BLet's go 100%.
Speaker BThey do.
Speaker BIt's cool.
Speaker BThis is drive time University.
Speaker BThis is what we've always said is like you driving in between your appointments.
Speaker BAnd you know that a 15 year outside sales or service technician career, if you use your windshield time as drive time, that's the equivalent of three PhDs.
Speaker BAnd so we're focused on up leveling.
Speaker BYeah.
Speaker BAnd it is.
Speaker BThat's just.
Speaker BYou translate the hours.
Speaker BThat's enough college credit for three PhDs.
Speaker BSo you can jam out and stay the same or you can better yourself.
Speaker BThat's what we're doing.
Speaker CI love it.
Speaker BWell, so let's start with a highlight reel.
Speaker BMan, how in the world did you end up becoming the top recruiting consultant in the space, man?
Speaker BWhat.
Speaker BWhat got you there?
Speaker BThe.
Speaker CIt's a fun story.
Speaker CSo I started in sales when I was still in high school.
Speaker CI got a little fender bender back in the day and I didn't know what to do.
Speaker C17 year old called my dad.
Speaker CI was like, dad, what do I do?
Speaker CAnd he's like, well, you get the insurance information, you find yourself a summer job.
Speaker BSo you're gonna have to pay for it.
Speaker BYeah.
Speaker CHe's like, you're paying for it.
Speaker CI'm not paying for this thing.
Speaker CHe's like, all right.
Speaker CAnd so I was a football player.
Speaker CWe would always go to Starbucks after school and hang out because there's one right across the street.
Speaker CAnd I was like, you know what?
Speaker CThose people are nice.
Speaker BI'll work at Starbucks.
Speaker CMy dad was like, my son's not working at Starbucks.
Speaker CAnd he said, there's some guy that came to our house eight years ago and he sold us these incredible kitchen knives called Cutco.
Speaker CAnd he's like, I don't know if you're going to be good at it.
Speaker CI know these knives are awesome.
Speaker CAnd I bought them.
Speaker CSo, like, clearly people are buying them.
Speaker CAnd he just had the most amazing people skills I've ever seen in a college student.
Speaker CSo I don't care if you fail or you succeed.
Speaker CI want you to go do that.
Speaker CAnd so I went in, I did that.
Speaker CI went into an office that was kind of struggling at the time.
Speaker CAnd even the company, like a lot of Cutco had left for Vivint, like right when I got there.
Speaker CAnd so there was this real vacuum of leadership while I was there.
Speaker CAnd so I came out first summer while in high school, sold about $30,000 worth of kitchen knives, which put grand in my pocket, which as a junior In High School, 10 grand is like making a million dollars And I'm like, I'm doing sales forever.
Speaker CThis is incredible.
Speaker CBecause of that vacuum of leadership, I was able to get promoted into management very quickly.
Speaker CI was a manager coming out of my senior year of high school, which is pretty unusual.
Speaker BYeah.
Speaker CAnd so, you know, one of the big things I learned is I, I was decent at sales, but the recruiting and managing portion of it, I found it came to me very naturally.
Speaker CAnd a lesson I learned is, is you need to be good at sales to be a good leader, to be a good manager.
Speaker CBut it's a completely different skill set that makes you a good manager or leader.
Speaker CRight.
Speaker CLike the general doesn't always make the best frontline soldier.
Speaker BAbsolutely.
Speaker CAnd I found just like I just was off to the races within my first summer of being a manager of my own office while, you know, in college where I had my own branch office, I was number two in the nation out of about 400 college students running their own summer office.
Speaker CFollowed that up with, you know, after going full time after college, again was number two.
Speaker CAnd the guy that was number one was my best friend Andrew, who is my co owner in this company as well.
Speaker CAnd so, you know, I was there for a few years, was at Cutco for just shy of a decade.
Speaker CWe recruited 10,000 reps across Florida over the course of eight years.
Speaker BHoly moly.
Speaker BYeah.
Speaker CWhile I was there, I was put onto the recruiting task force for Cutco.
Speaker CAnd what we did is we would find like, you know, like these unique ways of finding people, finding high quality candidates for sales positions and test them out and saw what works.
Speaker CAnd so not only did I get to test things out in my office, but I also gave assignments to other people for them to test out and learn how to track the results and kind of have that like data analytics mind, but also the putting together the people side and word tracks of like.
Speaker BHow do we actually do this?
Speaker CAnd tracking the numbers behind it.
Speaker CAnd so that just, you know, I really loved doing that.
Speaker CAnd going into that, my dad works in finance.
Speaker CMy goal was always get into finance.
Speaker CSo I ended up leaving the company and going into private equity because that was in my mind, like my dream job of where I wanted to go.
Speaker CAnd I found myself there.
Speaker CI did pretty well with it.
Speaker CI was making good money.
Speaker CI mean, it's private equity.
Speaker CI was meeting with the owner owners of topgolf out in London and things like that.
Speaker CLike, my life was like, oh, this is crazy.
Speaker CBut I wasn't happy.
Speaker CAnd it was because I wasn't having the same impact that I was, when I was teaching hundreds of college students how to sell knives.
Speaker CI was just helping these guys get their next private jet and it wasn't that fulfilling for me and it was missing that fulfilling piece.
Speaker CAnd so my buddy Andrew called me up.
Speaker CWe were doing some recruiting Legion.
Speaker CWe had built out a system with Cutco where we had about, you know, 50 to 100Vs out in the Philippines that would log into people's Instagram accounts from a VPN close to them and target a bunch of former high school and college athletes to message them for recruiting on behalf of door to door companies and Cutco.
Speaker CWe were able to deliver about 30, 40,000 reps doing that.
Speaker CBut I find it was highly variable, the results people were getting.
Speaker CAnd you know, as we were looking at it, I started diving with some clients.
Speaker CThere are some people, we got them 200 leads in a matter of a couple months and they weren't launching these recruits.
Speaker CAnd so I hopped on calls with them and I said, hey, call this lead in front of me.
Speaker CLet me see what you're doing.
Speaker CAnd no offense to anyone I was working with, but it was pretty bad.
Speaker BWell, they don't know what they don't know, right?
Speaker CYeah, exactly.
Speaker CAnd so I was like, yo, I did not realize how big the knowledge gap was between where people are with their recruiting and all this stuff that I had taken for granted that we had at Cutco and that I had helped put in place in a lot of these things.
Speaker CAnd so that's when we, we launched a mastermind.
Speaker CThrough it now we do some, some events which, you know, my real passion is public speaking, is running events.
Speaker CI love being a facilitator and a leader and I love commanding the energy of a room and giving people implementable things that they come back a few months, you're like, yo, this has helped me grow to xyz.
Speaker CAnd then we also do some one on one consulting.
Speaker CAnd so it's been really fulfilling.
Speaker CYou know, that fulfillment piece.
Speaker CWhat I love about what I do is now instead of just running my organization and doing this, I love the ripple effects I can have because I see, you know, I see how people's lives are changed when they get into sales, regardless of whether they do now do well or not.
Speaker CThey just have such a growth oriented mindset that I was never exposed to beforehand that I luckily got exposed to very early on.
Speaker CBut I've seen so many times how much it changes people's lives.
Speaker CAnd I love to think, you know, I've helped clients grow from 50 to 200 reps in a matter of three to four months.
Speaker CAnd in my mind I'm just like, wow, that's 150 people that are now being exposed to these personal growth oriented cultures that is helping them like think of life a different way.
Speaker CAnd that is really like the why I do what I do and what fires me up on a day to day basis.
Speaker BI love it, I love it, I love it.
Speaker BAnd that's so much of this is, you know, I heard this years ago and it was about a specific industry, but it fits.
Speaker BAll of sales is sales is really just a personal growth plan that happens to have a compensation plan attached.
Speaker CYep, yep.
Speaker BAnd on this podcast, something that I say very often is work to become someone worth buying from.
Speaker BAnd when you do that and you up level yourself, everything around you raises along with it.
Speaker CYeah.
Speaker BAnd man, I love that, love that mindset, love that concept.
Speaker BSo that's when.
Speaker BSo you are, you're out there crushing it.
Speaker BYou've got the Cutco thing going on.
Speaker BAnd then number one and number two, people in Cutco decide to start a company.
Speaker BTell us about that transition.
Speaker BHow'd that transition?
Speaker CYeah, that was a.
Speaker CSo you know, I was in the private equity space and my buddy had just, you know, kind of launched this company and Cutco was their first client, building it from within, proving the concept there.
Speaker CThey went to their first door to door con.
Speaker CSo we actually knew Sam Taggart through, through a mastermind that we were in called Abundant.
Speaker CAnd he had kind of heard a little bit of what we're doing and he's like, dude, you got to show this to some door to door guys.
Speaker CLike, you know, Cutco is cool because you know, to a manager the value of a rep, like what you earn on your bottom line for a rep is around about $1,000.
Speaker CLike it's not very much.
Speaker CAnd in the door to door space, whether it's, you know, H vac, solar roofing, you know, an average rep can bring, can add five grand plus to your bottom line on a monthly basis.
Speaker CAnd we're like, wow, the value of recruit is so high over here.
Speaker CIf we can just help these people.
Speaker CDo you know one tenth of what we were doing?
Speaker CThis is adding millions of dollars to their bottom line.
Speaker CAnd so they went to door to door con.
Speaker CThey had this system for this legion from the VAs and all that that I was mentioning and they did really well.
Speaker CWe sold about 400 grand in contracts at that one.
Speaker CAnd so he immediately called me and was like, and I've Always wanted to work with him.
Speaker CThis is my best friend in the whole world.
Speaker CWe're the ones that are late at night talking about business ideas, figuring out how we're going to play this whole game of life.
Speaker CAnd we knew we'd find ourselves back to each other eventually.
Speaker CAnd he gave me the call and he's like, hey, I've got something real here and I need some help running it.
Speaker CIt's time I got there and one thing that we realized in that moment was we thought we were good at sales because we had come up in the sales culture and everything.
Speaker CAfter meeting door to door guys, I realized we weren't really that good at sales, honestly.
Speaker CWe were really good at recruiting though.
Speaker CAnd so, you know, part of it was just figuring out, hey, where is that gap in the market between what we know and what people don't know in a certain industry?
Speaker CAnd that gap was really wide around recruiting.
Speaker CAnd there are a lot of people that were just relying on the indeed of the world.
Speaker CI'm sure we'll get into some specific strategies here in a bit.
Speaker CWe will, yeah, that, that, you know, that I just saw what they were doing and saw the potential of what we can add.
Speaker CAnd you know, it's very common that I work with people and they're doubling the size of their team in just a matter of a month or two.
Speaker CAnd you know, it's not just what they get right off the bat, but you know, the infrastructure we get in place to consistently, consistently scale these organizations.
Speaker CAnd so that's kind of how this whole thing got started and transitioning into more of consulting and things like that is I found that I like being the face, I like being in front of people, I like speaking.
Speaker CAnd I have a bigger impact than that than I did on just the lead gen stuff.
Speaker CAnd so that's made that transition early in 2023, January of 2023, we switched from more Legion to the consulting side.
Speaker BNice.
Speaker BI love it.
Speaker BSo you're right, right at a year then.
Speaker BSo congratulations for a year before that.
Speaker CYeah, before that.
Speaker CI mean the business has been in place for about four to five years since we started doing the lead gen thing.
Speaker CAnd so yeah, I like it, man.
Speaker BSo that's a, that's a cool transition.
Speaker BSomething.
Speaker BI mean, personally I own Cutco Knives.
Speaker BThe kid that came and I say kid, he's, you know, obviously he was like, I think he was like 19 and did a great job.
Speaker BActually.
Speaker BI gave him some tips to sell bigger, better project bigger, bigger, better packages while he was selling Me the craziest thing.
Speaker BAnd so, side note, for everybody out there, you gotta offer everything.
Speaker BStart at the top and offer the biggest and just work your way down.
Speaker BSo top down selling.
Speaker BAnd the lesson here is he showed me the middle package and then my wife and I are like, well, do you have in a bigger package than that?
Speaker BAnd where we thought we landed was the biggest one they had.
Speaker BWe bought it, completed the whole transaction and then he shows us in the book, oh, look, here's this bigger set and all of these pots and pans.
Speaker BAnd we're like, well, why didn't you say so?
Speaker BWe needed that too.
Speaker BAnd so, quick lesson for everybody out there.
Speaker BIf you don't offer it, nobody's going to be able to take it.
Speaker BSo.
Speaker BBut I love that.
Speaker BAnd so let's dive.
Speaker BSo like you said, let's dive in a little bit because I know coming from the H Vac space, you know, our traditional way, ZipRecruiter, indeed.
Speaker BAnd solar, you know this, we've gone down that avenue there as well.
Speaker BThat's all really anybody knows.
Speaker BI mean, monster.com doesn't exist anymore.
Speaker BRight.
Speaker BBut.
Speaker BOr if they do, it's pretty.
Speaker BNot a thing.
Speaker BBut you know, outside of that, that's all we know.
Speaker BRight.
Speaker BSo we as an entire industry, we don't know what we don't know right now.
Speaker BBut that is why I'm doing what I'm doing and I'm bringing people like you to the space to talk to us about, you know, what are some things we can do.
Speaker BOne of the things that this podcast is known for is immediately actionable items, just like you were talking about from the stage.
Speaker BSo what are a couple tips and pointers to get people going?
Speaker BLet's, let's kind of unpack this and rock and roll a little bit.
Speaker CYeah, let's touch on Indeed ziprecruiter for a second.
Speaker CTo put this into context, if you think about who is applying for jobs on indeed in ZipRecruiter, it is typically people that don't have jobs.
Speaker CAnd I know as much as people complain about the job market, let's be real, it's pretty easy to find jobs right now.
Speaker CYou know, it's really not that hard.
Speaker BLike a lot of it always has been.
Speaker CIt really don't go out and try.
Speaker CYeah.
Speaker CI mean, so many.
Speaker CThe reason people, the reason people say it's hard is because everyone and their mother goes out and gets a marketing degree and wonders why they're not making a hundred K a year.
Speaker BExactly.
Speaker BI tell everybody I'm like you.
Speaker BYou don't, you don't like resources.
Speaker BYou like resourcefulness.
Speaker BIf you really wanted a job, you would go put 20 or 30 applications in person today.
Speaker CYeah.
Speaker BDo it again tomorrow and you'll have one by the end of the week.
Speaker CYeah.
Speaker CAnd so, you know, we think of who's applying through Indeed.
Speaker CIt's usually people that don't have a job and there's usually a reason they don't have a job.
Speaker CYou know, no offense, if you found your job on Indeed, but you typically, not all of them, but most of them are pretty unemployable, at least for the standard that we're looking for.
Speaker CAnd you know, really the beauty of sales and the reason I love recruiting for sales and the way that our strategies work is can we find a low barrier to entry job that has a very high value on having a sharp person in the role?
Speaker CRight.
Speaker CAnd those are what, what we have to recruit for.
Speaker CPeople don't typically seek you out and find you.
Speaker CIt's, hey, if there's a high value in having someone that's pretty social, that can sell, but there's a low grade entry, I don't need a specific degree to get into it.
Speaker CThat's where we need to recruit.
Speaker CRight.
Speaker CAnd, you know, so when you're recruiting through Indeed, I do think it's a good idea monetarily because we have such a high value of recruit where I can have one person that crushes it that then pays for my Indeed ads for the entire year.
Speaker CAnd so from a monetary standpoint, indeed works.
Speaker CBut if you're trying to consistently build with quality, it's hard to do that when you're just trying to look for diamonds in the rough through the NZS and ZIP recruiters of the world.
Speaker CRight.
Speaker CAnd so where do our best people come from?
Speaker CWell, they need to be headhunted.
Speaker CAnd, you know, I was talking to someone yesterday who hired a guy that he met at a mattress shop.
Speaker CHe sold.
Speaker CHe went in to buy pillows.
Speaker CThe guy ended up selling them a $5,000 Tempur pedic mattress.
Speaker CAnd he said, yo, you're pretty good at this.
Speaker CYou need to come be selling roofs with me.
Speaker CAnd so those are the types of people that, you know, this guy's making 150 grand a year selling mattresses.
Speaker CHe's not indeed looking for work.
Speaker CBut he doesn't know that the H Vac opportunity to make hundreds of thousands of dollars is out there.
Speaker CHe doesn't know that the solar opportunities and the roofing opportunities are out there.
Speaker CSo we need to go to them.
Speaker CAnd so everything that I focus on are what I call organic recruiting strategies.
Speaker CWhereas there's paid recruiting strategies.
Speaker CPut an ad out, see who applies.
Speaker CThat's like the collecting.
Speaker CBut organic recruiting is not paid sources.
Speaker CWe're finding these with our elbow grease, with our effort.
Speaker CWe're going out, we're head hunting these people.
Speaker CAnd there's a lot of different ways we can do that.
Speaker CSo underneath that organic recruiting umbrella, you've got campus recruiting.
Speaker CIf you're able to work with college students or if you can try to target some people that are seniors that are graduating campuses is an awesome way to find people because like I mentioned before, everyone gets a marketing degree and doesn't know what to do with it.
Speaker CRight, right.
Speaker CYou know, the second one would be like social media headhunting.
Speaker CThis is a way that, here's a cool tip for you on.
Speaker CJust like a quick thing you can implement with this is if you go to maxpreps.com m a x p r e p s dot com they have all of the high school athletic rosters for about the past 10 to 15 years.
Speaker CAnd so whatever territory you're recruiting in, go find a high school in the territory.
Speaker CIf you need people that are out of college or that are graduating right now, set the date back four years.
Speaker CIt'll show you all the seniors that are on the football team, the basketball team, the baseball team.
Speaker CFind those people on Instagram and go shoot them a voice memo instead of shooting a test.
Speaker CBecause everyone gets those messages on Instagram from the forex guy, from the bitcoin guy, from the people looking for jobs and they ignore them.
Speaker CBut if you send, Are you open.
Speaker BTo more information about.
Speaker CBut if you send a voice memo, everyone's like, yo, what is this?
Speaker CLike, I'm going to listen to this voice memo.
Speaker CAnd you have a very high rate of people actually opening it and listening to it.
Speaker CAnd then from there you can go see, hey, who's commenting on their pictures, who are they tagging, who's liking their stuff?
Speaker CAnd you, you know, like, like attracts like.
Speaker CAnd so their friends are probably also pretty sharp people, former athletes, things like that.
Speaker CAnd that's one way that you can find people through social media.
Speaker CAnd we have a few other social media strategies, but that's the probably easiest to implement right away.
Speaker BI love it.
Speaker CAnd you can send out 15 to 20 of those messages.
Speaker CI probably wouldn't send more than 15 when you get started because that the Instagram can block you.
Speaker CBut that algorithm is Based on previous activity.
Speaker CAnd so if you do this, you know, five days a week for a certain period of time, you can send 20, start to send 25, and your answer rate is typically anywhere between 4 and 8%.
Speaker CBut the goal is just get them on, you know, get their number, get them on the phone, you know, you're not going to have an influential conversation over text.
Speaker CAnd so get them on the phone as quick as possible and you know, get them interested, get those people set for interviews.
Speaker CSo that's like the example of a social media strategy.
Speaker BI love it.
Speaker CThe most effective and highest ROI strategy, and the first one I implement with all of our clients is developing a personal recruiting strategy for your reps. Now, few reasons this is the most effective.
Speaker CNumber one is you know that you are with whom you frequent.
Speaker CRight.
Speaker CBirds of a feather flock together.
Speaker CLike if you have high performing people, you're going to find high performing people from your high performing people.
Speaker CRight.
Speaker CAnd so yeah, the problem are not.
Speaker BGoing to hang out with the chickens in the farmyard.
Speaker CYeah, exactly.
Speaker BThey're hanging out with the eagles already.
Speaker CExactly.
Speaker CAnd so they have a lot of friends that are selling mattresses or the guy working at a coffee shop that's not looking for a job on a deed, but he's super social, has never thought about doing sales.
Speaker CBut it could be a game changer for your organization.
Speaker CRight.
Speaker CAnd so we need to develop a system for reaching out to these.
Speaker CAnd this is where most people fall short is they have their reps, they have some sort of recruiting bonus or some sort of referral bonus or overrides.
Speaker CAnd they tell the reps, hey guys, go reach out to your friends and bring me people once they're interested.
Speaker CAnd what happens is they reach out to their five to ten closest friends first.
Speaker CAnd those are the ones that are the most negative.
Speaker CAnd so they're the ones that sex them back and they're like, no, dude, I'm not doing door to door or this is a pyramid scheme.
Speaker CAnd then they get hit with all this negativity and now your reps don't want to recruit because their 10 closest friends just said that.
Speaker CRight.
Speaker CWhereas most people's recruitable network or they're not, not their five to 10 closest friends, it's those hundred people that they went to high school with that they would feel awkward reaching out to.
Speaker CAnd they re, you know, they're just never going to reach out to those people.
Speaker CBut you know, out of those hundred people, there's probably 10 to 20 of them that are looking for jobs right now, right?
Speaker BYeah.
Speaker CAnd so we need to develop a systemized way of reaching out to them.
Speaker CAnd so having your reps create a warm market list of people that they could recruit.
Speaker CAnd then instead of having the rep reach out to them because they don't know how to talk about the job, they're just like, yeah, man, we go door to door selling H Vac.
Speaker BThey're like, what?
Speaker CInstead you as an owner or a manager, be the one to reach out to those people.
Speaker CSay, hey man, I work with your buddy Johnny.
Speaker CHe's been killing it.
Speaker CHe knew we were looking to fill some spots on the team.
Speaker CSaid you were either looking for work or could just be a good fit.
Speaker CI just want to tell you a little bit more about it real quick.
Speaker CAnd it's just like knocking doors.
Speaker C80% of people gonna say no.
Speaker C20% of people are like, you know what?
Speaker CI'm looking for a job.
Speaker CLet me explore this.
Speaker BYeah.
Speaker CAnd then boom, now you've got people that are higher quality that you never would have found through Indeed.
Speaker CBut if you create that system, like if you can get 50 people on this warm market list, I find you can typically schedule about 15% of those for interviews.
Speaker CEven if it's on the low end and it's 10%, that's five people from everyone's network that you're getting set for interviews.
Speaker CTwo of them aren't going to show up because that's just the way it works.
Speaker COne of them's going to say it's not for them.
Speaker CYou sign two and you retain at least one of them.
Speaker CBut now you've duplicated one of your best reps.
Speaker CRight.
Speaker CTimes two.
Speaker CAnd so if you can create the system, you have that going with everyone on your team, everyone you get from indeed now counts as two.
Speaker CAnd then that next person you get brings you another and then that next person.
Speaker CAnd so what this is is it's a multiplication system.
Speaker CWhereas indeed, even social media recruiting or campus recruiting, even a lot of these strategies that I like, they're only addition systems.
Speaker CAnd we're in an industry where our retention is never going to be perfect.
Speaker CWe're going to have subtraction.
Speaker CSo as long as you only have addition systems with subtraction systems, then you're going to hover around the same size team, maybe slowly grow over time.
Speaker CBut if you have a multiplication system, then now you're growing even if you're losing people along the way.
Speaker BRight.
Speaker CSo the other thing that this does is everyone has this limiting belief around personal recruiting that Their friends are not going to want to do door to door like they are.
Speaker CAnd now, before they've even lifted a finger, since we're the ones reaching out to them, that limiting belief gets shattered.
Speaker CBecause they just had five friends set for interviews.
Speaker COne of them was a close friend.
Speaker CFour of our people they haven't even talked to in years and now they're like, oh wow, like some people actually do want to do this.
Speaker CYeah, let me put some energy into it.
Speaker CAnd that's where I'll approach the rep and say, hey, 70% of the people on this list that you gave didn't even answer the phone.
Speaker CLet's shoot a three way text where I text them first and then you send a text after saying, hey man, I've been working here for a couple months, I love it.
Speaker CYou should check it out.
Speaker CBuilds the credibility.
Speaker CGet those ones on the phone.
Speaker CThen of those ones that don't answer, let's go through and have you call them because they're going to answer you, they got your number saved and you just say, hey, I'm here with my manager right now.
Speaker CHe wants to ask you a quick question, then dish off the phone to.
Speaker BMe and I'll carry it from there.
Speaker CNow they're seeing how you have these conversations.
Speaker CSo instead, you know, when they do want to recruit, instead of being like, yo bro, do you want to try door to door?
Speaker CThey know how to have these conversations because they've seen you as a manager do it right.
Speaker CAnd then after that, you know, now they're super fired up by recruiting.
Speaker CThey've already got two or three friends on the team.
Speaker CMaybe you give them an incentive or if they can get five, they can.
Speaker CYou'll, you send them on their dream vacation.
Speaker BAnd then now there's something.
Speaker CYeah, now they're like, hey, you know, let me send some messages on social media.
Speaker CLet me go out and shoulder tap, let me go talk to my friend.
Speaker CYou know, when I go home for Christmas, let me go talk to all my friends when I go out to the bar, see what they're doing and get a couple from there.
Speaker CAnd so what this does is it not only creates a systemized way of multiplying your reps, but it creates a culture of recruiting within the organization.
Speaker CRight.
Speaker CBecause you have a culture around everything.
Speaker CYou got a culture around sales performance.
Speaker CSome people think of culture as just how much fun are we having?
Speaker CBut that's not it.
Speaker CYou have a culture around sales performance and your work habits and you have a culture around recruiting.
Speaker CAnd so this needs to Be like, rolled out in a strategic way with the right incentives in place and the right word tracks on what's actually going to create this culture of recruiting that gets reps wanting to do it.
Speaker CAnd if you do that, I find you can.
Speaker CYou can get to a point where every rep, on average is bringing in two to three people.
Speaker CYou know, and it's.
Speaker CIt's the 80, 20 rule.
Speaker CJust like we have in sales.
Speaker C20% of our reps will result in, you know, give us 80% of the results.
Speaker CSame thing for recruiting.
Speaker CYou'll have some people that are well connected, that are passionate about the opportunity that'll bring you four or five, six guys.
Speaker CThen, you know, how can we get that lower 80%?
Speaker CHow can we develop a system to where they're bringing in at least one.
Speaker CWell, now you've got a real multiplication system.
Speaker CYou're really able to scale.
Speaker BI love this.
Speaker BSo leveraging their efforts as well as time is how it grows fast.
Speaker BSo everybody listening.
Speaker BThere's one thing I want to circle back to, so don't let me forget.
Speaker BI want you to dive in a little bit on why you're targeting that athletic roster.
Speaker BSo we'll circle back on that.
Speaker BBut the other thing I wanted to go into super quick before we get there, is talk a little bit about what is possible with.
Speaker BBecause right now, especially if I've got the lens that I'm listening through and seeing things through, my thought right now is, gosh, I can't add more salespeople until I find a way to create more leads.
Speaker BSo I. I don't have the budget to put more money into my digital marketing dollars and those kind of things.
Speaker CYep.
Speaker BSo that.
Speaker BThat's.
Speaker BThat's the mindset we're working from with a lot of people listening, but they're open to this idea and this concept.
Speaker BSo talk a little bit about companies that you've seen that you've worked with that didn't have a recruiting and.
Speaker BOr very solid door system in place, or maybe no door system that they started to implement that and include it and how they grew and a little bit of that.
Speaker CThat's the real beauty of door to door is that you're not relying on these inbound leads.
Speaker CRight.
Speaker CAnd all of these strategies that I just talked about don't require money to get started.
Speaker CIt just requires effort.
Speaker CAnd maybe you have an incentive program that's, hey, once you bring in five people that each make three sales, then you get X, Y, Z.
Speaker CAnd so the money is only, you know, any money you're pouring into it is coming after the results.
Speaker CAnd so, you know, we have a few companies that, that we've started with that were just starting from scratch and tried some of these, you know, like messing the athletic rosters to get their base and then multiply from there.
Speaker CBut, you know, the beauty of recruiting in this way is that you can find door knockers who are generating those leads, right?
Speaker CAnd so there's, there's not much like prerequisite that you actually need in place to start with getting this going.
Speaker CAnd I find that when you do have those people under you that you're teaching and you know, all that your skills get better, it holds you accountable to do the best that you can do and you start performing at a higher level and creates a bit of that culture.
Speaker CAnd so, you know, I know we've worked with, you know, there's a roofing company, big league roofers that, you know, they were a little smaller when they first started with us.
Speaker CI think, you know, they're doing 2.7 million, which is, you know, somewhat smaller for, for most roofing companies.
Speaker CAnd over the course last year they scaled to 7.6 million and, you know, over doubled the size of their team.
Speaker CAnd the biggest thing is the retention rate went up about 250%.
Speaker CAnd that retention rate is because these are personal recruits that are coming in, they know someone on the team, so if they struggle in those first couple of weeks, they're more likely to stick around and give it a shot because their friend has already had success and they see that.
Speaker CAnd so the retention rate from these also goes up significantly.
Speaker CAnd so, you know, when it comes to just like starting from scratch, you know, having a, I know this is a big mission of yours is how do we get more people into door to door.
Speaker CThe beauty of it is you're not relying on those leads or those marketing dollars is you can start this now regardless of the resources you have, as long as you have a training onboarding program in place to get them going and you know how to do it.
Speaker CBut, you know, go try out door knocking yourself and then, you know, start to scale that.
Speaker CAnd these are easy ways you can start to scale it for free.
Speaker BI love it.
Speaker BThat's awesome.
Speaker BBecause the biggest thing that I hear is from different companies, in fact, just one that I was just working at recently, I've been talking to them a lot about, okay, let's start your door program.
Speaker BLet's start your door program.
Speaker BAnd the biggest thing I hear is, well, we'll start the door Program when you know, okay, I finally got up over the hump about the idea of okay, I don't have to spend marketing dollars for this.
Speaker BOkay, so the next hurdle is, well, we don't have a team in place to run that knocking team.
Speaker BI don't have a manager specifically for it.
Speaker BWe don't have a department for that.
Speaker BWe don't even know how to run it once it starts.
Speaker BSo what is kind of a way over that obstacle in that mental block?
Speaker CYou need to.
Speaker CTwo things.
Speaker CNumber one is just go start doing it yourself and you'll start to create that program.
Speaker BRight?
Speaker CAnd that is, you know, probably the first prerequisite is, is, you know, it's funny, when I first looked at this industry, I didn't even know about door to door.
Speaker BI wish.
Speaker CBy the way, most of my talks I start with, hey, you guys aren't that good at recruiting.
Speaker CAnd he's kind of knows because I was stuck selling knives for a decade and I didn't even know this existed.
Speaker CNot one of you messaged me.
Speaker CAnd I did not realize how successful the space is.
Speaker CI didn't realize there's guys out there making half a million to a million dollars knocking doors.
Speaker BI was like seven figure personal income.
Speaker BAnd what we saw hundreds of them at Door to Door con a couple weeks ago.
Speaker BAnd H vac tickets are just as large, commissions are just as big, and nobody's doing that.
Speaker BThe only people I just listened to a podcast by this guy, awesome, awesome, incredible person.
Speaker BI'm going to mention, Brent Buckley.
Speaker BMan, I can't wait to get you on the show.
Speaker BSo if you hear this, you've got to be a guest in the hot seat here.
Speaker BBut what's happening?
Speaker BThere's only a handful of people in our entire industry, entire vertical that make over earn over a million dollars a year.
Speaker BAnd they're people that are set at right at the top of this organization.
Speaker BAnd instead of door knockers, they've just built out this team of people who are appointment setters in the industry.
Speaker BWe'll call them service technicians.
Speaker BRight?
Speaker BBut it's the same setter closer model which now we have the ability to scale that dramatically faster because we're not waiting for somebody to have something broken to call in now we just go find them and go get them so we can scale bigger, faster, stronger.
Speaker BAnd somebody who gets the skill can go out and with your own effort, earn a million dollars, sell 10, 15, 20 million dollars in H vac deals without the team.
Speaker BYou just go out and do it and make it happen.
Speaker BAnd that is where the magic starts to happen.
Speaker BAnd that's how teams are starting to scale.
Speaker BBecause now it doesn't take a whole team to support one person.
Speaker BAnd if that one person has, God forbid, an accident or something and they can't perform well, now what does this company do?
Speaker BSo now we're able to scale lots of people that can do it.
Speaker CYeah.
Speaker CAnd the reason it's such a big light bulb for me is I remember as I started to put my foot into this industry, I was like, I can never.
Speaker CI mean, dude, I'm coming from private equity.
Speaker CYou think I'm going to knock doors.
Speaker CHumbling.
Speaker CBut then when you see the, you know, seven figure earners that are doing, it's like, oh, wow.
Speaker CLike, this is real.
Speaker CYou know, this is something that we can create.
Speaker CAnd so, you know, the next step is figuring out just what are your processes on the doors, what does the pitch look like, how, you know, what are those little nuanced things that, you know, there is all this expertise out there.
Speaker CI'm sure you've plugged it before, but dddu is an incredible resource.
Speaker CYou know, look up D2D experts.
Speaker CDddu.
Speaker CSam and I both have some modules on there and, and you know, that is such a great tool that can help you just get off the ground and running and just like, cool.
Speaker CHere's how, you know, I just watched Sam's videos on this and it's just like, here's how you pitch, here's exactly how it works, here's how you knock, here's what you say.
Speaker CAnd it's like a step by step process.
Speaker CAnd if you just create that, then your job is basically just mentality management on, you know, how do we get people started and actually wanting to do this?
Speaker CWhich is where I come in, right?
Speaker BExactly.
Speaker BYeah.
Speaker BSo super quick, everybody to go find that course, just go to h vac doors.net and that'll take you directly to the h vac course that, that Luke's talking about.
Speaker BYep.
Speaker CAnd you know, just watching those should give you a lot of confidence.
Speaker CAnd, you know, step one, get out on the doors.
Speaker CStep two, create that training onboarding process for what you're going to do.
Speaker CAnd it's really not that complicated.
Speaker CYou know, I think a lot of people think opening up this whole new program is going to take, you know, six months of ideation, like, how are we going to do it?
Speaker CBut in reality, if you spent a couple days, for a couple hours a day, just digesting it and going out and swallowing the pride and hitting the doors, then you can create an organization that is then doing millions per year because you have your own internal lead system that's automatically generating these.
Speaker BRight.
Speaker BAnd even cooler is it's not weather driven now.
Speaker BSo in an industry that's very dependent on the weather, if they're not, you know, don't have all of these things in place now, we create our leads on demand anytime we want, year round.
Speaker BSo does it.
Speaker BThe more beautiful the weather, the who cares?
Speaker BWe just go, let's get it done.
Speaker COne of the concepts that relates in both recruiting and door to door and you know, all these different industries that I talk about often is driving versus collecting.
Speaker CWhen you're just putting ads out, whether they're indeed ads for applicants or they are ads out for H Vac, then you're just collecting, you're waiting to see what comes in and you're all right, perfect.
Speaker CThese people want it.
Speaker CAnd that's just the easy way, right?
Speaker CLike, do you want pleasing methods or do you want pleasing results?
Speaker CAnd sometimes in order to get pleasing results, you have to sacrifice pleasing methods, right?
Speaker CYou got to go out and do the work.
Speaker CAnd so same thing with recruiting is, you know, like, hey, I need to actually go out and find the people that I want instead of places of ads and hoping they come to me.
Speaker BYou know, oh, I love this.
Speaker BSo let's turn this corner a little bit because what I know about H Vac companies is most of them would tell you, this sounds fantastic, I would love to get it started.
Speaker BBut where do I find the hours in the day?
Speaker BEven those couple days a week?
Speaker BCouple hours.
Speaker BI don't have that right now.
Speaker BSo how can that be supplemented by what you do?
Speaker CIt's more about the, the intention behind the hours if you actually know what you're doing.
Speaker BRight.
Speaker CYou know, one thing that is great about this kind of blue collar type industry is there's a big lead from the front mentality, right?
Speaker COf, you know, even when I have my team, I have to go and lead from the front, lead the team in sales and everything like that.
Speaker CAnd one thing I work on with a lot of people is like, hey, you can lead from the front in the way that you manage and that you recruit.
Speaker CAnd that is a way like, you know, I had teams of hundreds of people and none of them ever got the sense that I wasn't working hard and I was the hardest worker in the office leading the team.
Speaker CAnd so thinking, you know, I think that depends on what your goals are.
Speaker CIf you're someone that like, hey, I just need, you know, a couple guys to generate some leads for me and that'll be a game changer.
Speaker CThen treat it like a blitz where it's like, hey, let's go all out for two weeks where I can spend a few hours a day dedicated to this.
Speaker CAnd that's not going to be my typical schedule, but I'm going to get this off the ground and running by putting a little extra effort in early and then finding more of a sustainable system.
Speaker CYou know, a lot of people in this industry look down on group interviews.
Speaker CI actually love group interviews.
Speaker CIf that's the same, free up your time, you know, it's, there is a lot of extra psychology involved on how to facilitate a group interview.
Speaker CI would only accept people one on one and make sure you have that one on one touch.
Speaker CBut you know, you can cut that down to 10, 15 minutes and accepting someone one on one if you do a group interview effectively.
Speaker CSo that's one option is, you know, having group interviews, having a couple of those a week in your schedule that you're funneling people into those makes it so that, you know, maybe each of those an hour, boom, that's two hours a week and then maybe an extra hour to do the one on ones.
Speaker CBut yeah, it's more of analyzing your priorities.
Speaker CYou know, how much of a difference would it make in your life if you have five guys out there that are generating leads for you?
Speaker CIs that worth maybe sacrificing time for a few weeks to get that set up?
Speaker BRight?
Speaker CThink so.
Speaker CRight.
Speaker CYeah, exactly.
Speaker BYou know, give us, and give us, while we're on that topic, give us a feel.
Speaker BBecause really nobody in the industry really has any concept of what kind of numbers can come from that, what kind of metrics within appointments.
Speaker BSo say you've got a five person knocking team that you've put together.
Speaker BWhat kind of volume can somebody just roughly expect from that?
Speaker BI mean, what would make it worth it for them to really consider this?
Speaker BSo I think the second they hear these numbers, that's going to make a little bit of difference for them.
Speaker CYeah, the, the numbers are all over the board.
Speaker CYou know, between solar, roofing, pest, H Vac, all of that.
Speaker CBut you might have a better idea around H Vac on what someone can get set in a day.
Speaker CBut I'm pretty sure from conversations I've had that number is probably three to four extra appointments set in a day from H Vac.
Speaker CProbably a little low.
Speaker BThat's per person.
Speaker CYeah.
Speaker CAnd even if it's, let's say your people are terrible, you're not very good at training them yet.
Speaker CAnd there's going to be, there's going to be a learning curve.
Speaker CThat's also one thing.
Speaker CI always temper people's expectations like this is a skill that you develop that will get better over time.
Speaker CBut Even if it's one per day and your closing rate is, you know, 30%, well, that means every three days you're getting an extra sale.
Speaker CWhat does that add to your bottom line?
Speaker CRight.
Speaker CYou know, what is that?
Speaker CYou know, that number is usually pretty high if you're now adding two a week per person on your team.
Speaker CSo now you've got four, five of those.
Speaker CSo that's an extra sales a week with only a 30% closing ratio.
Speaker CYou know, what is, you know, that number is based on your business model and whatever you guys are making for sale on average.
Speaker CBut something tells me adding 10, you know, 10 sales a week on top of what you're already doing is probably worth it to maybe take your foot off the gas a little bit on sales, to dedicate a little bit of time into getting those five guys.
Speaker CRight.
Speaker BI want to reemphasize this because I've got.
Speaker BI grabbed my calculator and for Everybody listening, that's 10 a week times four.
Speaker BSo we're talking about 40 new sales a month times 12.
Speaker BSo we're talking about 480 new sales a month.
Speaker BAnd because they're doors, so they're not going to be your just average replacement tickets.
Speaker BSo let's roll the average ticket number back a little bit and call it.
Speaker BSay we'll be super conservative and say $4,000.
Speaker BYou just added $1.9 million to your bottom line.
Speaker BAnd this is.
Speaker BAnd so everybody be very, very.
Speaker BI want to be very, very clear what Luke just said is that's if people are terrible.
Speaker CYeah, that's if people are bad.
Speaker CAnd that's, that's the beauty of.
Speaker CYou know, a lot of times when I'm working with clients, I have to do some of this mentality management and walk through the numbers.
Speaker CTypically when I do that, I just cut every number in half.
Speaker CI'm like, let's be super conservative.
Speaker CAnd the numbers always still come out in millions of dollars.
Speaker CAnd why, that's why there's so many seven figure earners, you know, that, that are in this industry.
Speaker CAnd it's because, you know, it's a, it's a high value prop, it's a high ticket item.
Speaker CAnd so, you know, when it comes to how can we increase our overall sales.
Speaker CYou know, one of the reasons I love working in recruiting is, is, you know, really the formula for D2D and really sales in general is how many people do you have times how many opportunities are they getting a day, how many real conversations appointments are setting up?
Speaker CLike how many opportunities times their closing ratio?
Speaker CWell, if you want to double your business, increasing your closing ratio by 50, you know, by 100% and doubling that is pretty hard, right?
Speaker CLike there are things that you can do to do that, but it's usually a long game.
Speaker CIt's pretty tough.
Speaker CIncreasing the number of opportunities of people they're talking to, appointments scheduled, that can also be really hard.
Speaker CA lot of times it takes double the ad spend or it takes double the time on the doors and a lot of times we don't have that amount of time and that's really hard.
Speaker CIncreasing the size of your team by two, it's not that hard.
Speaker CAnd so of those three that you can do to double your business.
Speaker CRecruiting is such a low hanging fruit that is like, it makes it like walking through numbers just like you did.
Speaker CIt makes it a no brainer of like, oh wow, I should probably put, yeah, I should probably dedicate some time.
Speaker BSome time in this.
Speaker BYeah.
Speaker CAnd then another option is find yourself a recruiter.
Speaker CYou know, you can have this, you know, be a department within your organization that you're just checking KPIs and they're the ones running it.
Speaker COne thing I will say with that though, I've seen a lot more success for people when they hire that role internally of someone that's already sold.
Speaker CIf someone doesn't like door too, and you're like, okay, cool, well how about you do recruiting?
Speaker CPeople can feel what you believe more than they believe what you say.
Speaker CAnd so if you have a recruiter that doesn't want to knock doors, then you're going to hire a bunch of people that actually don't want to knock doors.
Speaker CAnd so, you know, typically who I would have running my recruiting was always like one of my top five reps. And I incentivize it proportionally, you know, because it was that valuable for me.
Speaker CBecause whoever your recruiter is, that's the type of person you're going to duplicate.
Speaker CAnd so that is an option.
Speaker CI always suggest you get your systems in place and you get the word tracks and you know how you're going to train them ahead of time and you kind of take ownership over this.
Speaker CBut long term, the free up your time getting that recruiter is a way that you can kind of build out a department to where you're not having to do all that work long term.
Speaker BRight, Right.
Speaker BI love this.
Speaker BAnd everybody's listening too.
Speaker BAnd you're like, wow, I don't even know how to get started.
Speaker BOne, you can grab my course because I do have a whole module on that.
Speaker BAnd also message me because that's something that I've built out and am building out currently is the training for your company to be able to.
Speaker BBecause really, at the end of the day, once we recruit all these people, then what do we do with them?
Speaker BAnd that's exactly what Luke is talking about.
Speaker BAnd having a system to onboard and to train those people and show them their path into.
Speaker BSo step one is, you know, you're setting appointments on doors.
Speaker BStep two, learn to sell it yourself.
Speaker BStep three.
Speaker BAnd so to show them a very clear career path also is.
Speaker BI'm sure that's part of the recruiting conversation.
Speaker BBut then at the same time, I'm helping companies build that out internally so they have that system in place so they can turn that switch on.
Speaker BAnd then they're.
Speaker BWhat I've been telling everybody for months now is when you implement doors into your company, your biggest mission will all of a sudden be how fast can I hire and train production to keep up with these guys?
Speaker BBecause there's, I mean, and if you don't believe it, there's stor.
Speaker BAnd I'm sure, look, you can tell these stories, story after story of all these different industries of companies that have been put out of business because they found one guy on the doors that outsold the world and they outsold the company and put the company out of business because they just couldn't keep up.
Speaker BRight.
Speaker BAnd so that's what.
Speaker BObviously what we don't want, but at the same time we kind of do Because I mean, everybody out there raise your hand if you want your biggest struggle to be.
Speaker BWe can't install fast enough because they're outselling us.
Speaker CYeah.
Speaker BI mean that.
Speaker BThat's the golden place to be because we can train people to put it in.
Speaker BAnd so I love this conversation so much.
Speaker BSo let's, let's do this a little bit too.
Speaker BTell us more about always be recruiting and how you work with companies.
Speaker BAnd then we can kind of get some contact info and stuff in here.
Speaker CYeah.
Speaker CSo three main avenues where we work is number all is our master class.
Speaker CThat's kind of the first step for a lot of people on there.
Speaker CI've got 150 different modules that walk through you know, both how to set up your recruiting system.
Speaker CSo what does an interview script look like?
Speaker CHow do we call reps, you know, call candidates and set them for interviews?
Speaker CHow do we start tracking the right way?
Speaker CBut also we have seven different organic outreach programs.
Speaker CAnd so one of those is that personal recruiting program I talked about three way texting alley Ooping.
Speaker CWe've got campus recruiting, we've got a few different social media strategies.
Speaker CAny one of those things has the capacity to get you 20 guys or more.
Speaker CYou know, I've seen it get people 100 plus guys.
Speaker CAnd so you know, the beauty of it by the way is, you know there are certain industries where it's the more the merrier.
Speaker CFor instance, the, the pest industry, they don't have a lot going on with fulfillment.
Speaker CThey have almost unlimited fulfillment capacity.
Speaker BThey have a lot.
Speaker CBut there are people like roofing and like H vac where you can only scale to a certain point, you can only get to a certain where production needs to be able to keep up with that.
Speaker BRight.
Speaker CAnd so it's targeting like where is that number?
Speaker CBut you know the, the beauty of it is that you know, with these strategies it's not like pouring a bunch of money into indeed where once you are at that cap, now that money is going down the drain since it's more effort based.
Speaker COnce you do reach that point, it's like, well now I know how to do this.
Speaker CI can get this started again whenever I want.
Speaker CI can scale back.
Speaker CI don't have to be doing that this week.
Speaker CRight.
Speaker CAnd so yeah, so that's in the master class is we basically give the tools to be able to do that.
Speaker CWe have a max mind call once a week and then I have three office hours where I just hop on for an hour three times a week.
Speaker CNo one hops on all of them.
Speaker CIt's usually people are coming to once a week.
Speaker CSo it's you know, four or five people on each one and we just talk about their business and what they want to customize and that's a way that you know, every one of their mothers got modules, programs and everything like that.
Speaker CAnd I wanted to add a certain element of customization to it and individualization of how we can work with people one on one in a more scalable way.
Speaker CAnd so we've got a whole documents and scripts library with scripts, word tracks, SOPs that that we give people in that.
Speaker CAnd so that's kind of the, the first one, the base level.
Speaker CThe second one is events.
Speaker CAnd you know, my Real passion in life is creating transformational experiences through events.
Speaker CI've been to a lot of transformational experiences.
Speaker CI know the power of what a three to five day event can do.
Speaker CAnd so those events are, are kind of a mix of, of hey, here's a lot of implementable, actionable recruiting tips.
Speaker CAnd I like to mix in some personal growth stuff in there as well because that's, that's what I'm like super passionate about.
Speaker CAnd so our events are awesome.
Speaker CWe have one coming up in Miami, March 1st through 3rd, where we're going to a like high rise in Miami.
Speaker CWe're doing a bunch of teaching there for three days and then we're ending it on a, on a yacht party.
Speaker CI'm a big fan of house music.
Speaker CWe got a few DJs coming in in Miami.
Speaker CWe're just, we're gonna end it with like fun and like celebrating the growth that we've had.
Speaker CAnd so you know that the master class is more hey, here are the tools.
Speaker CTake them and run with them.
Speaker CI'll help keep you on track through those implementation calls and build this foundation over time.
Speaker CThe events are more of like, hey, an injection into like, hey, let's get these strategies down within a weekend.
Speaker CWe're going to role play them.
Speaker CWe're going to give direct feedback.
Speaker CEverything we teach we typically role play.
Speaker CAnd then we have a contest, have everybody go up in front of the room and do the close to their interview or do you know how do I get more market list from reps or setting out because of interviews.
Speaker CAnd then we give out prizes for the best one ones.
Speaker CAnd then we always end with some sort of fun and celebration.
Speaker CAnd then the last one where we typically have the biggest impact is our consulting.
Speaker CAnd I've found that just working with people one on one just unlocks a whole new ballgame of direction.
Speaker CAnd so the one thing that lacks in the max class is that element of accountability of like, hey, this is exactly what we're getting implemented.
Speaker CIt's more people come to me and they're like, hey, I see these tools, how do I deploy them?
Speaker CWhereas consulting is like, hey, let's do a real deep dive into your numbers.
Speaker CLet's figure out where are the hidden blind spots, what do we need to get covered, what is the next big initiative?
Speaker CGive assignments and like follow up on those.
Speaker CI'm working after hours creating custom documents for those ones and I'm essentially part of their company.
Speaker CIt feels like those are the ones where it's really fulfilling for me to See the growth that people have.
Speaker CAnd so we're also adding some software solutions on a personal recruiting app that reps can download and essentially easily go through and just like send a list of contacts.
Speaker COr you can be averaging 100, 200 per, you know, per person.
Speaker CSo that's something that's.
Speaker CThat we're rolling out in March as well is some more software solutions with the CRM on the back end that can do confirmations for interviews and things like that to help increase those interview shows and shows, the training.
Speaker CSo, yeah, you can find me, you know, at.
Speaker CIf you look up Always be Recruiting on Instagram, it's at Always be Recruiting.
Speaker CMy personal profile is at Luke Maseko and so on there, you know, you'll find a bunch of great recruiting content.
Speaker CI've recently.
Speaker CYeah, L U K E M I S E Y K O.
Speaker CAnd it's long, so if you just type in L U K E M I S, I'm the first one that comes up.
Speaker CI. I paid for the verification.
Speaker CI always look down on people that did that.
Speaker CBut once you get into this, this consulting space, I had to swallow the frog and be like, all right, let me pay my $8 a month so people can actually find me.
Speaker CBecause I have one of those names that are harder to find.
Speaker BSo, Philly, I'm the same.
Speaker CYeah.
Speaker CAnd I just, I also made the transition, like, all right, I need to be putting content out there, and I'm actually loving it.
Speaker CAnd so at first I hated it.
Speaker CBut that's another thing is, you know, swallow.
Speaker CSwallow the frog.
Speaker CJust start putting the content out there.
Speaker CYou always have some people like, oh, yeah, look at this guy.
Speaker CBut, right.
Speaker CYou know, it's generated a lot of business for us.
Speaker CAnd, you know, one thing I always say, I give knowledge for free and I just sell the implementation.
Speaker CAnd so that's why I love doing these podcasts.
Speaker CThat's why I love speaking at events.
Speaker CI will hop on.
Speaker CYou know, my.
Speaker CI'm not, like I said in the beginning, I'm not super passionate about sales.
Speaker CI'm very passionate about recruiting.
Speaker CAnd so I've had people that I even just do sales calls with that come back.
Speaker CThey didn't buy, but they implemented what I showed them on a sales call.
Speaker CLike, dude, this worked.
Speaker CAnd then they come back and buy later because I just very much go value first.
Speaker CAnd I love just giving the knowledge.
Speaker CAnd so the.
Speaker CSee, there's not really secrets right now.
Speaker CThere are things, you know, there's a lot of psychology involved and of, you know, how do I get a replacement rep to want to give me a warm market list of 50 to 100 people, you know, and say, I've had people that are like, dude, I shut down my rep.
Speaker CI told him to write down 100 names.
Speaker CHe only gave me two.
Speaker CI'm like, that's because we got to frame it the right way.
Speaker CRight?
Speaker CAnd so that's the example of, like, hey, I give you the knowledge I love, you know, just giving all the secrets, the max preps thing, go and run with it.
Speaker CBut if you want to know, like, exactly what to say and the psychology that goes into it and how to convert these at much higher level, that's exactly what.
Speaker CWhat we work with.
Speaker BI love this.
Speaker BI love this so much.
Speaker BAnd I'm 100% the same anybody that's ever listened to my show.
Speaker BI get so many comments from people that are like, oh, my gosh.
Speaker BEvery other trainer I listen to, they talk about the solution, but they don't actually give you the wording or the solution.
Speaker BAnd I'm like, man, here, take it.
Speaker BI want to see the number of stories that I have of people who've went from almost getting fired to being number one in their sales team strictly from listening to the podcast, have never sent me a dollar.
Speaker BAnd I don't.
Speaker BDon't ever expect them to.
Speaker BIt's fine.
Speaker BThey're already there.
Speaker BIt's like, great, let's go.
Speaker CYeah, I mean, my main goal is to make an impact, you know, and if you want framework with accountability and, like, we make sure that it definitely happens, those are the ones that I work with.
Speaker CBut anyone that's eager to learn, I mean, I've gotten three calls during this podcast, so I got to see what they are.
Speaker CBut it's probably just asking recruiting questions.
Speaker CYou know, I love giving that.
Speaker CSo if you do have anything around recruiting, feel free, message me on Instagram.
Speaker CI'm an open book.
Speaker CI'm here to help you.
Speaker CBut, you know, obviously we do have our paid, more structured ways of helping, but I'm also more than happy to be helping for free as well.
Speaker BI love this and same for H Vac stuff, y'.
Speaker BAll.
Speaker BAnd if you want to have questions around, like, a little more in depth of how this would work for your H Vac company, that's where I come in.
Speaker BAnd that's a big part of why Luke and I, we're working on some things right now.
Speaker BWe're in kind of in conversation of what that's really going to look like, but we're Putting together a way to be.
Speaker BFor those of you who want to take the info and run with it.
Speaker BAwesome.
Speaker BLove it.
Speaker BHighly encourage that.
Speaker BFor those of you that are like, man, I know that this is what I need to do, but I just don't know exactly how to implement and I don't have the bandwidth or the time or even the resources to put somebody into that like the master class or learn it to do it for us.
Speaker BWe want more of a hands on, we will train you and train your people type of a, you know, like accountability, the consulting.
Speaker BThat's what we're putting together because I'm so passionate about exploding our industry and changing this in our industry that I want to be on the front lines.
Speaker BSo those company.
Speaker BRight now I'm looking for a handful of companies who raise their hand and say I want to go from 2 million to 8 million in a year.
Speaker BI want to go from 10 million to 100 million in as short or as long as you decide, Mr. Business Owner, because it's up to you.
Speaker BI have literally seen companies and I'm sure Luke has as well go from 10 million to 100 million in less than a couple years strictly by adding reps to the field.
Speaker BAnd it's very possible in H vac just nobody's doing it it yet.
Speaker BAre you going to be on the front lines of that?
Speaker BSo raise your hand, pop me a message.
Speaker BSamoseitnow.net Find the Facebook group.
Speaker BLuke is going to join us in there.
Speaker BWe're going to create a post around the around this and he is so if you don't remember the way to get a hold of him, just go to the close it now Facebook group and he'll be in there also.
Speaker BAnd man, we're changing the way people think about recruiting.
Speaker BAnd this works for everything, everybody out there.
Speaker BIt doesn't have to be just for doors.
Speaker BThis works for if you need service technicians or salespeople or office staff or whatever recruiting principles are recruiting principles.
Speaker BWould you agree with that?
Speaker CYeah, yeah, there is.
Speaker CLike I said, sometimes it, you know, the personal recruiting side can be better with low barrier to entry jobs.
Speaker CSo if you do need someone that is, you know, qualified, but usually a qualified service technician probably knows other qualified service technicians and so there still probably doesn't work at the same scale but the principles are the exact same same and the psychology of how we do it are the exact same.
Speaker CIt's the scale that changes depending on the industry and the role.
Speaker BSure, absolutely.
Speaker CYeah.
Speaker BAnd obviously how many if I need three and not 30.
Speaker BThat's, you know, we're going to go after it a little bit differently and we can be a little more selective that way too.
Speaker BYeah, exactly.
Speaker BLet's cut the fluff off the bottom.
Speaker BThere's enough red flags with this load of people that we'll let them go to the competition and the competition can get all the red flags nuggets.
Speaker BWe'll take all of the best people, right?
Speaker BExactly.
Speaker BI love it.
Speaker BSo, man, this has been a great conversation.
Speaker BI very, very much appreciate you hanging out with us today.
Speaker BAny last words or golden nuggets you want to leave with everybody?
Speaker BOne, I love what you said.
Speaker BAnd this applies to everything.
Speaker BPeople can feel what you believe more than what you say and that is so, so powerful.
Speaker BAnything else you want to leave with everybody before we land this plane?
Speaker CYeah.
Speaker CThe I just had our mastermind call this morning where I was going over how to shape reps mindset as they're getting onboarded and trained.
Speaker CAnd that concept of people can feel what you believe more than they believe what you say rings true.
Speaker CThat goes for everything.
Speaker CAnd I was on a call with someone yesterday where he was telling me, he's like, hey, if I heard all these people.
Speaker CBut there's, there's just mindset's not the right guys.
Speaker CLike I'm not finding the right people.
Speaker CAnd I said, you know, hey, if you're a good sales rep and you don't make a sale, who do you blame, yourself or the customer?
Speaker CYou blame yourself, right?
Speaker CLike we take ownership.
Speaker CLike that's what makes a great sales rep, is that seller be sold mentality.
Speaker CBut that also goes for recruiting, right?
Speaker CIt's like, hey, if they don't have the right mindset, whose fault is that?
Speaker CIs that them or yours?
Speaker CWell, we have to change their mindset.
Speaker CAnd so when it comes to recruiting, you know, and onboarding and training and finding the right people, it's less about finding the right people and more about how can you create the right people.
Speaker CHow can you set up an onboarding structure where you are shaping that mindset.
Speaker CYou're building confidence because a brand new rep success has very little to do with how good their pitch is and everything to do with how confident they are and the product and the opportunity.
Speaker CIf people genuinely believe that the customer should get it and that's what's in their best interest, then they are going to make a sale.
Speaker CI have it all the time where I skills check their app and I said, hey, you know, pitch me right, show me your clothes.
Speaker CAnd they're Three months on the job and they're absolutely crushing it.
Speaker CAnd their pitch sucks.
Speaker CIt's so bad.
Speaker CI'm like, how are you selling anything?
Speaker CBut they believe in the product and customers can feel that and you can create that.
Speaker CLike, yes, there is, you know, it's going to benefit you to have someone that has some really good social skills in place.
Speaker CBut it's our job to create the people that we want.
Speaker CAnd you know, that's easier with higher quality people that are very coachable, that you're finding the right guys.
Speaker CBut in the end of the day, it's still on you to be the one that shapes the mindset, how you want it, that shapes them doing the job the way that you want it.
Speaker CAnd something that starts from the very first conversation you have with them and goes all the way through till when they're on the doors and beyond.
Speaker CAnd so it's something that you can take ownership over and, you know, not just blame the market.
Speaker CRight, right.
Speaker CAnd you know, be careful not to get caught in victim mentality and just say, hey, I'm going to own this and I'm going to do this.
Speaker CAnd that's, that's when I see people see the results.
Speaker BI love this so much.
Speaker BSo one thing I just actually saw my note.
Speaker BLet's cruise back around because I'm so intrigued.
Speaker BI know the answer, but I want everyone on that's listening to hear.
Speaker BYeah, let's talk about the athletes.
Speaker BWhy are we focusing on them?
Speaker CYeah, they, I mean, anyone that's been an athlete, even at just the high school level has proven that in some way or another they are growth oriented.
Speaker CThey had to be going to practices every single day.
Speaker CThey are, you know, people that are striving for something, at least a decent work ethic to an extent.
Speaker CAnd it, you know, I find typical, you know, former athletes just give me a baseline of a certain recruit that they tend to do really, really well.
Speaker CThe same thing goes for people that were high performing in the classroom, people that are great musicians.
Speaker CI like to find people that were good at something growing up mouth right.
Speaker CInstead of just drifting through life and any sign of that is like, okay, cool, I've got something to work with here.
Speaker CLike, they're coachable.
Speaker CThey, I know that they know how to strive after something.
Speaker CNow my job is how can I make that next thing this right here.
Speaker CRight, right.
Speaker CAnd so it just gives you like a baseline of people.
Speaker CAnd I find athletes are, are the most plentiful and easiest ones to target.
Speaker CBut, you know, same thing rings True for the musicians of the world, for the engineers, the, you know, anyone that, that has been passionate about anything, even if it were just in high school, you know, they've got it in them to be successful.
Speaker BI love it.
Speaker BThat's a.
Speaker BThat's exactly where what I knew you were going to.
Speaker BTo take us down this road.
Speaker BAnd the cool part is if we're talking about specifically going door, door knocking, we're talking about a lot of steps in a day.
Speaker BMore than likely, athletes are going to be capable physically to do it.
Speaker CYeah.
Speaker BNothing against anyone who can't walk 15,000 steps in a day or 20,000 steps in a day, but somebody is already there physically.
Speaker BMan, that's, you know, a few summers ago when I went out indoors for the first time in.
Speaker BIn a boot camp in Tucson, Arizona, and I was 40 pounds heavier than I am now and.
Speaker BOh, my.
Speaker COh, it's a great weight loss program.
Speaker BYeah.
Speaker BThis is the best weight loss program ever.
Speaker BIt was incredible.
Speaker BI had two weeks and I think I was down like £10.
Speaker BIt was nuts, dude.
Speaker BI'm down like everything because, like, I.
Speaker BSo exhausted.
Speaker CYeah, I'm down £40 this year.
Speaker CAnd a lot of that was just walking.
Speaker CI mean, I started lifting and everything, but like, on my off days, I just started walking.
Speaker CAnd getting those steps in goes a long way.
Speaker BOh, I love this.
Speaker BWell, cool.
Speaker BSo let's wrap this up for everybody listening again.
Speaker BGo Luke Maseko.
Speaker BThat's L U K E M I S E Y K O so at Luke Maseko.
Speaker BRight.
Speaker BAnd then also always be recruiting this company.
Speaker BYeah.
Speaker BMake sure you find them on Instagram, follow them, go check them out.
Speaker BMessage me.
Speaker BWe're putting something together that is going to be exactly what you need to be able to implement this in your organization quickly.
Speaker BAnd also not just quickly, but I mean, who cares how fast you implement a program?
Speaker BIt's how fast do you get results?
Speaker BSo that's the piece that most people are missing.
Speaker BThe comment that I heard recently that just is upside down, which is we'll start that program once we get these other things figured out with our digital marketing.
Speaker BAnd I just can't afford to start doors right now because we're already.
Speaker BWe're struggling so much with our ads and with our leads right now.
Speaker BAnd I was like, that's exactly why you need to roll doors immediately.
Speaker BBecause it's zero.
Speaker BAlmost zero.
Speaker BBasically zero cost.
Speaker BBecause we're only.
Speaker BWe pay for performance.
Speaker BWe're not paying until we start seeing results.
Speaker BIt's incredible the way it Works.
Speaker BSo I love it.
Speaker BSo everybody that's listening, message me, Sam, close it now.net or pop me a text.
Speaker B512-364-8559 and we will get you, we'll get you connected with what we're going to be doing here.
Speaker BWe're going to be showing you how to implement immediately and holding your hand.
Speaker BAnd when we get those people, I'll train them.
Speaker BThat's part of what we're putting together.
Speaker BWe want to get them, but then we also need to train them and onboard them properly the right way, with the right scripting, with the right pitch and then hold their hand until they see some success and then show you how to manage it.
Speaker BSo that's what we're putting together and it's basically ready to roll, everybody.
Speaker BSo so much of that Last announcement is March 21st and 22nd.
Speaker BI am hosting an in person sales masterclass in Austin, Texas.
Speaker BSo you have got to get your butts here if you want to learn how to close it.
Speaker BNow this is the sales system that is worth seeing.
Speaker BEvery single time I step out in the field and do ride alongs, we're seeing 70% close rate.
Speaker BNot so that's cool.
Speaker BBut even cooler is, you know, stories from the field where guys are going from 40, you know, they've been a 40% close rate for the last two or three years and now they're at 60% plus months later.
Speaker BOr stories from guys that were, you know, eight or $9,000 average ticket that they're now $16,000 average ticket or you know, a whole sales team that, you know, when I showed up and there's one week left in the month, month, the company is behind budget by over $300,000.
Speaker BAnd a week later with what we learned in the sessions, they're over 30k above budget for the month, closing out the month and blew the minds of the company and the industry.
Speaker BSo that is the sales system that I'm teaching March 21st and 22nd here in Austin, Texas.
Speaker BEmail me sam closeitnow.net find it in the Facebook group.
Speaker BIt's all over my social media.
Speaker BInstagram is the real close it now.
Speaker BAnd yeah, we will pop me a message any of those spaces and we will make sure that you are included.
Speaker BEveryone who registers and buys a ticket before March 1st.
Speaker BSo anytime in February 2024, there are some bonuses that you will get that no one else will get after if you buy your ticket after or into March, if you buy your ticket after February, you won't get the Bonuses.
Speaker BSo make sure to register and get your ticket right away because we want to make sure you have a spot.
Speaker BWe are capping this thing and it will sell out.
Speaker BSo that is the announcement for the day.
Speaker BThanks for joining us, Luke.
Speaker BIt has been a pleasure, sir.
Speaker BAnd I am excited about what we're going to do together.
Speaker BIt is going to completely disrupt this industry.
Speaker CYeah, I'm excited for the industry.
Speaker CThat's what really fires me up is the grand scale that, that, you know, we can make an impact.
Speaker CAnd so I love it, man.
Speaker CThanks for having me.
Speaker BI'll have to get you, get you on stage at one of my events, man.
Speaker BI love it.
Speaker CYeah, I was just thinking, I was just checking my schedule.
Speaker CYou're reading the announcement, I was like, I've never been awesome.
Speaker BMaybe we'll add a day to it or something and do a whole recruit.
Speaker BSo actually, here's a, here's a question.
Speaker BI'm gonna put this in the Facebook group and if everyone out there, if you would like an extra session on recruiting, message me and we maybe will add a half a day or something and see what we need to do.
Speaker BI'm already.
Speaker BSo for everybody listening, I'm already planning a, the night before the session on the 20th, a whiteboard, hot seat type of a session, mastermind session for whoever comes that says, okay, come prepared and have all of your metrics and what is the number one business problem that you want to solve and we will solve it for you along with you right there and point you in the right direction, help you out, get you the right resources, give you the right ideology and mindset to accomplish to fix that problem.
Speaker BAnd so everybody message me if you want a day on recruiting.
Speaker BBecause I feel like this is the biggest missing piece in H Vac.
Speaker BThe biggest struggle, everybody always says, is there's no people in the workforce.
Speaker BNo, there are.
Speaker BYou just haven't found them yet.
Speaker BAnd so we'll get together on that, but.
Speaker BAll right, everybody, that is it for the day.
Speaker BGo out there, save the world one heat stroke at a time.
Speaker BGo save the world one frostbite at a time.
Speaker AThanks for listening to Close it now with Sam Wakefield.
Speaker ASubscribe to the podcast now so you're first to hear new episodes.
Speaker AJam packed with actionable tools and tips to make you the top H Vac professional in your market.
Speaker AIf you have friends and colleagues who would like this show, share it with them and send them to our Facebook community for more in depth discussion about the challenges we all face and how to overcome them on the Close it now podcast.