1 00:00:00,150 --> 00:00:02,950 Hey, there. Welcome back to the On Your Terms podcast. 2 00:00:02,970 --> 00:00:12,810 I am so excited to tell you that today is a very exciting day because I get to invite you to my last live legal workshop of the entire year, 3 00:00:12,840 --> 00:00:16,190 which I'm hosting on September 21st and September 22nd. 4 00:00:16,200 --> 00:00:24,990 There are three live slots for you to come and join me for my free legal workshop, Five Steps to Legally Protect and Grow Your Online Business. 5 00:00:24,990 --> 00:00:34,410 In that live workshop, I'm going to be teaching you for about an hour about how to form your business properly so that you're personally protected, what your website needs in order for it to be 6 00:00:34,410 --> 00:00:44,220 legit, how to properly work with people online, how to keep copycats off your content and more than anything, I'll talk to you about the number one mindset shift that you've got to 7 00:00:44,220 --> 00:00:49,280 make if you not only want to legally protect your business, but you want to grow your business, too. 8 00:00:49,290 --> 00:00:52,470 So, this is an awesome, free live legal workshop. 9 00:00:52,470 --> 00:01:02,040 If you've been trying to figure out the legal stuff on your own, spinning your wheels, maybe putting it off, feeling a little overwhelmed or confused, this live workshop is going to be perfect for you. 10 00:01:02,040 --> 00:01:07,830 And the big bonus to coming to this live workshop is that at the end, I'll take your questions live. 11 00:01:07,830 --> 00:01:12,060 So, if you have any questions for me at the end of the workshop, I'll be sharing that with you. 12 00:01:12,060 --> 00:01:13,770 I'm just so excited for this. 13 00:01:13,770 --> 00:01:19,080 This is my absolute last one for 2021, so I hope you will join us live. 14 00:01:19,080 --> 00:01:22,350 If you can't join us live, don't fret, I've got you covered. 15 00:01:22,380 --> 00:01:25,060 Sign up for the live workshop anyway. 16 00:01:25,060 --> 00:01:27,330 We'll send you the replay link as soon as it's over. 17 00:01:27,330 --> 00:01:28,370 I don't want you to miss out. 18 00:01:28,370 --> 00:01:32,310 But if you can make it live, I would love for you to come and hang out with me there. 19 00:01:32,610 --> 00:01:38,120 So, head to samvanderwielen.com/oyt-live-workshop. 20 00:01:38,130 --> 00:01:46,790 That's samvanderwielen.com/oyt-live.workshop, and sign up for a workshop time that works for you. 21 00:01:46,800 --> 00:01:50,330 And again, if you can't make any of those times live, just sign up anyway. 22 00:01:50,330 --> 00:01:55,920 We'll make sure that we get that live workshop replay in your hands and you'll get the replay even if you do come live. 23 00:01:55,920 --> 00:01:58,950 So, I can't wait to see you there on September 21st and September 22nd. 24 00:01:59,670 --> 00:02:01,320 I am so excited for this. 25 00:02:03,600 --> 00:02:06,990 Hey, hey, welcome to episode 8 of On Your Terms. 26 00:02:06,990 --> 00:02:13,320 I'm just kicking things off this week as I'm recording in my new home studio, my new house in New York. 27 00:02:13,320 --> 00:02:15,640 I'm starting to get relatively settled. 28 00:02:15,660 --> 00:02:17,040 We hung some curtains last night. 29 00:02:17,040 --> 00:02:22,650 I feel like that's when you know that things are starting to come together and I definitely have less boxes in my office now. 30 00:02:22,650 --> 00:02:26,600 Like, I would say, let's see, like maybe four instead of like 400. 31 00:02:26,600 --> 00:02:28,500 No. I didn't have that many, but I had a lot. 32 00:02:29,100 --> 00:02:38,910 I had a lot. And, of course, everything that I needed was on the bottom of the box that was the most random, which I feel like was a - and it was like always the box that I was putting off going through, 33 00:02:38,910 --> 00:02:42,020 the one box was the junk drawer stuff, and I was like, "Oh. 34 00:02:42,020 --> 00:02:43,310 I am not going through that box. 35 00:02:43,320 --> 00:02:48,570 I'm going to go through that like very last." But I could not find my coffee filters to save my life. 36 00:02:48,570 --> 00:02:55,290 And, of course, my coffee filters were on the bottom of the junk drawer box, even though they were nowhere near the junk drawer in our old house. 37 00:02:55,290 --> 00:02:58,530 So, life lesson, you got to do the stuff you don't feel like doing. 38 00:02:58,530 --> 00:03:02,530 Sometimes there are good things at the bottom of that box. 39 00:03:02,530 --> 00:03:03,930 So, I'm getting settled in here. 40 00:03:03,930 --> 00:03:07,800 I am so excited to chat with you about contracts today. 41 00:03:07,830 --> 00:03:17,730 I feel like I have a funny relationship with contracts because it kind of kicked off the reason that I, you know, I always wanted to become an attorney, but the thing that like really set it off for me of like "Oh, maybe 42 00:03:17,730 --> 00:03:24,840 I should become an attorney" is that when I was in college I got myself into a really bad housing situation. 43 00:03:24,840 --> 00:03:30,390 It was like a kind of like on-campus, off-campus affiliated type housing situation. 44 00:03:31,860 --> 00:03:32,880 It was really bad. 45 00:03:32,880 --> 00:03:35,220 I had a really bad roommate situation. 46 00:03:35,220 --> 00:03:37,200 The the room was bad, the building was bad. 47 00:03:37,200 --> 00:03:38,670 Just the whole situation was bad. 48 00:03:38,880 --> 00:03:42,420 And, I really wanted to get out of this lease that I had committed to for the year. 49 00:03:43,020 --> 00:03:44,790 And, you know, I went and asked nicely. 50 00:03:44,790 --> 00:03:46,740 They said no and they told me to shove it. 51 00:03:46,950 --> 00:03:52,650 And so, I was like, "Let me just go back and review my lease," and I started doing a little bit of research. 52 00:03:52,650 --> 00:03:54,390 I was like 18, by the way. 53 00:03:54,660 --> 00:04:00,930 I started doing a little bit of research and found a hole in the lease, which is the contract. 54 00:04:00,930 --> 00:04:03,060 So, I found a hole in it. 55 00:04:03,060 --> 00:04:09,560 I did a little research on Philadelphia Landlord Tenant Law and found out that they didn't do something that they were supposed to. 56 00:04:09,570 --> 00:04:12,300 Their lease said that they were supposed to, but they didn't do it. 57 00:04:12,480 --> 00:04:14,190 I confronted them about it. 58 00:04:14,190 --> 00:04:18,810 And what do you know? I was let go of my lease and got all my money back. 59 00:04:18,810 --> 00:04:21,860 So, this was like my first foray into being like, "Wow. 60 00:04:21,860 --> 00:04:23,100 Contracts are really important. 61 00:04:23,100 --> 00:04:32,250 You have to read everything you sign." And, you know, it's really important that they on their end had a better contract that actually protected them but also 62 00:04:32,850 --> 00:04:34,350 said what they actually did. 63 00:04:34,350 --> 00:04:43,060 And that's a big part of what I preach to my community is that contracts are not here, at least the ones that I create. 64 00:04:43,060 --> 00:04:51,510 You know, my contract templates and the ones that I would sign off on are contracts that actually back up what you really do. 65 00:04:51,660 --> 00:04:59,580 I'm not here to help you, like send somebody a contract that says, for example, that you don't provide medical advice when you do provide medical advice. 66 00:05:00,050 --> 00:05:07,140 I believe that contract should really just summarize what we actually do, who we really are, what we really stand for, all that good stuff. 67 00:05:07,140 --> 00:05:08,590 They should be the truth, right? 68 00:05:08,600 --> 00:05:15,180 And so, that's how I was able to get out of that lease agreement, and it served me well as an attorney, too. 69 00:05:15,200 --> 00:05:16,890 So, those days are long gone. 70 00:05:16,910 --> 00:05:18,380 I hated being a lawyer. What do you know? 71 00:05:18,380 --> 00:05:22,700 But I'm here now helping you learn how to legally protect your business. 72 00:05:22,700 --> 00:05:25,100 So, contracts are so important. 73 00:05:25,100 --> 00:05:34,730 And that's why today I'm going to teach you all about like which contracts that you need for depending on what you're doing, what any good contracts should and should not have in it, 74 00:05:34,970 --> 00:05:41,600 how to send and sign contracts properly so that they're actually enforceable, and how contracts are the proof that you need. 75 00:05:41,630 --> 00:05:42,860 So, with that, let's get started. 76 00:05:42,860 --> 00:05:45,370 I have a very exciting announcement to make first. 77 00:05:45,370 --> 00:05:53,280 Let's get into it. So, in case you're new to my podcast, welcome to On Your Terms. 78 00:05:53,280 --> 00:06:03,270 This is where I teach you how to start and grow a legally protected online business, but I also teach you how to grow that business on 79 00:06:03,270 --> 00:06:13,170 your own terms because I want you to do this the way that you want to do it, the way that works best for you, your life, your lifestyle, your hopes and your dreams and your goals, not everybody else's 80 00:06:13,170 --> 00:06:16,200 dreams. So with that, welcome to On Your Terms. 81 00:06:16,200 --> 00:06:25,860 I'm Sam Vander Wielen, an attorney-turned entrepreneur who helps online coaches and service providers legally protect and grow their online businesses using my DIY Legal Templates and my 82 00:06:25,860 --> 00:06:27,900 Ultimate Bundle program. 83 00:06:27,900 --> 00:06:30,240 So, hopefully you heard my note at the beginning of the show. 84 00:06:30,240 --> 00:06:37,050 I hope to see you at my last live legal workshop for the entire year that I'm hosting on September 21st and 22nd. 85 00:06:37,200 --> 00:06:40,710 We hosted this back in January, and thousands of you came. 86 00:06:40,710 --> 00:06:42,150 It was so much fun. 87 00:06:42,150 --> 00:06:47,130 People had so many great questions at the end of each of those trainings, so I hope to see you there, too. 88 00:06:47,760 --> 00:06:54,180 Okay. So, with that today we are talking about why proper legal contracts could save your business. 89 00:06:54,210 --> 00:06:59,430 Really, this is going to be a good little overview, intro episode to contracts . 90 00:06:59,550 --> 00:07:00,600 Like, what's the deal? 91 00:07:00,600 --> 00:07:03,030 Why do you need them? Do you really need legit contracts? 92 00:07:03,030 --> 00:07:05,280 Can you wait? Do emails count? 93 00:07:05,280 --> 00:07:06,350 All of that kind of stuff. 94 00:07:06,350 --> 00:07:14,100 And if there's anything I don't cover today and you have a question about contracts, as always, shoot me a DM on Instagram, @samvanderwielen, and let me know what you're thinking. 95 00:07:14,100 --> 00:07:15,180 I'm happy to help. 96 00:07:15,630 --> 00:07:25,470 So, the reason that we have to talk about why proper legal contracts can really save you in your business is because if a contract is, 97 00:07:25,470 --> 00:07:29,480 quote-unquote, bad, if it's improper, then it's not enforceable. 98 00:07:29,490 --> 00:07:37,410 That's really the concern with not using the right contract, missing language, or sending and signing it incorrectly, all of that kind of stuff. 99 00:07:37,410 --> 00:07:45,570 The concern for me as an attorney is that if you don't have a good contract, it's that it could be unenforceable. 100 00:07:45,780 --> 00:07:50,030 What that means is that you basically wouldn't be able to use it. 101 00:07:50,040 --> 00:07:52,470 It basically be like you didn't have anything at all. 102 00:07:52,590 --> 00:08:02,550 So, if a contract is not formed properly, if it doesn't have the right language, if it's not sent and signed properly, if it has contradicting information 103 00:08:03,210 --> 00:08:13,080 in it, then those are all things where it says something that's actually a legal right that you can't ask somebody or force somebody to do, then those are all things that could render that contract, 104 00:08:13,080 --> 00:08:16,620 whatever contract you've been using, to be unenforceable. 105 00:08:16,620 --> 00:08:19,950 And so, we really don't want to have that be the situation. 106 00:08:19,980 --> 00:08:23,970 The goal with contracts in general is always for them to be enforceable, right? 107 00:08:24,570 --> 00:08:29,580 I mean, my goal, sidenote sidebar, is that, you know, you wouldn't even have to get down that path. 108 00:08:29,580 --> 00:08:39,120 But the point is that you would have like a really clear, simple contract that you would use with your clients and things like that so that if there was ever an issue about payment or 109 00:08:39,420 --> 00:08:44,010 how long they have access to your course or something like that, then it would just be clear in the contract. 110 00:08:44,040 --> 00:08:53,580 But when we go down a path of maybe some of the things that you're more afraid of, like somebody stops paying you and then they don't respond to you or somebody steals your 111 00:08:53,580 --> 00:09:03,360 course or they start letting other people access it or something like that, or they sue you over some problem that they had with your work together, that's where we really, 112 00:09:03,360 --> 00:09:12,480 really need an enforceable contract because without it, you're not going to be able to go and get paid or you're not going to be able to go and enforce ownership 113 00:09:13,230 --> 00:09:15,930 of intellectual property or something like that. 114 00:09:15,930 --> 00:09:21,420 So, you also don't want to make yourself accidentally liable for something that you're not. 115 00:09:21,450 --> 00:09:24,430 That's something I see sometimes in bad contracts. 116 00:09:24,450 --> 00:09:34,410 And, I also see often that there are a lot of unclear terms that then lead to a lot of confusion or like nuance, like people being able to wiggle 117 00:09:34,410 --> 00:09:37,920 out of paying, showing up, rescheduling whatever. 118 00:09:38,070 --> 00:09:48,000 So, I see that a lot when people try to put their own contracts together or they copy and paste from other people because it tends to be this like very kitchen-sink type approach 119 00:09:48,000 --> 00:09:50,700 where you throw everything in, hoping that it sticks. 120 00:09:50,700 --> 00:10:00,690 And then, it's kind of backfires because if you don't know contract language, you're not a lawyer, you might just try to throw everything together, not realizing that you 121 00:10:00,690 --> 00:10:04,110 actually have, like, contradictory terms or overlapping terms or something like that. 122 00:10:04,350 --> 00:10:09,980 So, it's really important that we have clear, concise, proper legal contracts. 123 00:10:09,990 --> 00:10:11,250 It's why I do what I do. 124 00:10:11,250 --> 00:10:16,830 It's just not even worth you spending any of your time or energy on trying to put together your own. 125 00:10:16,830 --> 00:10:22,440 But even when you have legit contracts, it's really important that you understand them and you understand how they work. 126 00:10:22,860 --> 00:10:32,730 So, to give you a little story about how I have personally seen improper contracts or just like using bad borrowed copy and 127 00:10:32,730 --> 00:10:42,690 pasted contracts really backfire, I think one of the most poignant stories that I always remember and come back to is that someone who joined the Ultimate Bundle, it's 128 00:10:42,690 --> 00:10:48,370 my signature product that gives you 10 legal templates and 35 video trainings. 129 00:10:48,370 --> 00:10:58,160 Before she joined the Ultimate Bundle, she used her own copy and pasted put together contract, and it was one that she got from a call coach, like 130 00:10:58,160 --> 00:11:01,860 somebody who I think was her business coach, and said, "Oh, you can just use this. 131 00:11:01,860 --> 00:11:05,900 You know, just get started. You don't need a legit contract." Famous last words. 132 00:11:06,560 --> 00:11:08,850 So, she gave her this contract. 133 00:11:08,850 --> 00:11:14,210 This person thought, you know, well, if my business coach has been using this, then like it must be legit, right? 134 00:11:14,240 --> 00:11:15,710 She probably got it from a lawyer. 135 00:11:15,830 --> 00:11:21,710 So, she used the same contract and she entered into a client relationship. 136 00:11:21,980 --> 00:11:25,470 Someone hired her to be her coach who was in Florida. 137 00:11:25,470 --> 00:11:31,880 And this person who ended up joining my Ultimate Bundle a few years ago, she was in Washington, the State of Washington. 138 00:11:32,120 --> 00:11:36,740 So, she gets this client in Florida, and there's a problem between her and the client. 139 00:11:37,190 --> 00:11:40,410 The client gets sick and blames her for it. 140 00:11:40,490 --> 00:11:48,140 So, the client sues her in Florida when my Ultimate Bundle member is in the State of Washington. 141 00:11:48,230 --> 00:11:57,740 And it turns out that her contract that she had copied and pasted and sent off to this client in Florida was missing a venue and choice of law 142 00:11:57,740 --> 00:11:59,180 clause or clauses. 143 00:11:59,510 --> 00:12:09,350 And what those do, just a little sidebar law school lesson here, a venue clause is where you basically state where, in what court 144 00:12:09,500 --> 00:12:19,100 and in what state or county or federal, whatever, you have to be sued in, and then choice of law clause says which states law applies to that contract. 145 00:12:19,490 --> 00:12:29,270 It's very important, just as a side note, when you have a contract and you're kind of the person who's in control, like in this case it's the coach, that you set the 146 00:12:29,270 --> 00:12:35,900 stage for the venue where you could get sued and then where the choice of law, which states law applies. 147 00:12:36,020 --> 00:12:39,620 The reason that that's the case is, for one, you want to be sued on your home turf, right? 148 00:12:39,620 --> 00:12:41,890 Because you make it inconvenient for other people to sue you. 149 00:12:41,890 --> 00:12:45,380 Like, this person in Florida would have had to sue the lady in Washington. 150 00:12:46,040 --> 00:12:49,310 And then, also instead of gambling with like, "Hmm. 151 00:12:49,310 --> 00:12:59,300 I wonder whose state will be better?" We just kind of, like, pick your state's law to apply to every contract, hoping that that state is always the best, but it's better than every single time, rolling the dice 152 00:12:59,300 --> 00:13:01,280 as to like whose state's going to be worse. 153 00:13:01,310 --> 00:13:03,710 So, we choose our own state's law to apply. 154 00:13:03,710 --> 00:13:09,320 We choose the venue in our state where we live so that we can control where we get sued, control the costs, all that kind of stuff. 155 00:13:09,530 --> 00:13:13,470 And so, she was missing these sections in her contract. 156 00:13:13,470 --> 00:13:23,360 So, she gets sued in Florida, which means that this person, who became the Ultimate Bundle member, she had to hire an attorney in Florida, and she was also subject to Florida's law, 157 00:13:23,360 --> 00:13:27,920 which was stricter, much stricter, on her than it would have been in Washington. 158 00:13:29,000 --> 00:13:38,720 So, the failure to have some sort of clause here or the failure to even say anything about this issue allowed this other person in 159 00:13:38,720 --> 00:13:43,880 Florida to just take kind of control of the situation and do it on her terms. 160 00:13:43,880 --> 00:13:50,780 So, it made it super expensive for the coach in Washington, made it super inconvenient because she had to hire a lawyer there and travel there, be deposed there. 161 00:13:51,350 --> 00:14:00,680 But she also, you know, unfortunately, was just subject to the fact that the law was worse for her in Florida, which is why we always want to control that to the best of our ability. 162 00:14:00,680 --> 00:14:03,740 So, you can see why it's really important. 163 00:14:03,740 --> 00:14:09,680 And, you know, it's not something that I would ever expect you to know or to think about. 164 00:14:09,800 --> 00:14:16,280 It's not something I really want you to know or think about, because you really should be spending your time elsewhere in your business. 165 00:14:16,430 --> 00:14:26,330 And so, it always makes me so upset when I see people have to go through these painful situations, especially when you've 166 00:14:26,330 --> 00:14:30,950 relied on the advice or maybe nudge of someone else being like, "It's not that important. 167 00:14:31,310 --> 00:14:32,420 You don't need a contract." 168 00:14:32,630 --> 00:14:36,540 So, that's always scary to me because we don't know where they got it from. 169 00:14:36,560 --> 00:14:38,210 We don't know if their contract's legit. 170 00:14:38,250 --> 00:14:41,810 You know, this is an example where it was missing really important provision. 171 00:14:42,020 --> 00:14:44,750 It's very standard and all of my contract templates. 172 00:14:44,750 --> 00:14:53,510 So, you know, it's really important that we know that we have legit stuff of our own that actually covers our legal basis. 173 00:14:53,810 --> 00:15:00,560 So, with that being said, how then do we go about getting clear contracts? 174 00:15:00,920 --> 00:15:02,150 What does that even mean? 175 00:15:02,150 --> 00:15:05,030 What goes into being, you know, a good contract? 176 00:15:05,030 --> 00:15:08,060 I'm going to go over all of that in today's episode. 177 00:15:08,840 --> 00:15:17,390 So, the very first thing I always recommend when we're starting out looking at contracts or looking to get contracts is if you're feeling really overwhelmed and you're like, "What do I need? 178 00:15:17,390 --> 00:15:22,520 What do I need?" I would just get the contract for the service or the offering that you need right now. 179 00:15:22,520 --> 00:15:32,000 So if you're selling, you know, a one-to-one coaching package, and then of course, I would get a coaching contract and then I would get a course contract. 180 00:15:32,030 --> 00:15:35,900 I would just get a contract for each of the services or offerings that you have now. 181 00:15:36,410 --> 00:15:46,310 If you have a service that you're offering just in multiple different ways, like, some of my customers, for example, they'll have a six-month coaching contract and then they have one-time intensives or 182 00:15:46,310 --> 00:15:52,150 VIP days or something like that, you can typically make that client contract work for multiple different ways. 183 00:15:52,150 --> 00:15:57,250 If it's essentially the same service but just packaged a little bit differently, you can make that work. 184 00:15:57,940 --> 00:16:04,140 The times that it gets a little bit different are when you're going to sell different offerings. 185 00:16:04,150 --> 00:16:13,480 So, yes, of course, if you're working one-to-one with clients offering, intensives or VIP days, we want a traditional client contract that is signed and sent, 186 00:16:14,080 --> 00:16:17,050 quote unquote, traditionally, which I'm going to talk about in a little bit. 187 00:16:17,470 --> 00:16:21,040 But if you're selling a course, for example, you could use a course contract. 188 00:16:21,040 --> 00:16:24,250 So, that's something more like at least what I call terms of use. 189 00:16:24,640 --> 00:16:29,200 And that's something that you would put at checkout and you would have somebody agreed to it at checkout. 190 00:16:29,350 --> 00:16:31,000 Same goes for digital products. 191 00:16:31,000 --> 00:16:40,870 So, if you were selling digital products, again, this was something that we would be looking at adding a contract at checkout, it would be more like terms that someone's agreeing to at checkout as opposed to when someone is 192 00:16:40,870 --> 00:16:48,970 signing up to work with you directly whether it's in a coaching or service-providing capacity, then we would have them signing a contract. 193 00:16:48,970 --> 00:16:54,280 If you offer group programs or masterminds, I would have them sign a group program contract. 194 00:16:54,280 --> 00:16:56,110 I would not be having them agree to terms. 195 00:16:56,120 --> 00:17:04,900 So, any time that you're really offering some sort of service to someone, I want you to think about having the client actually sign a contract. 196 00:17:04,900 --> 00:17:14,890 When it's something that's packaged more like a product that someone can buy, no matter where you are, what you're doing, whether you're sleeping or in the middle of the day, then you can think about the more 197 00:17:14,890 --> 00:17:19,420 like automatic contracts of somebody checking that box off at checkout or something like that. 198 00:17:19,960 --> 00:17:22,500 So, what do good contracts have then? 199 00:17:22,500 --> 00:17:26,500 I've talked a lot about what bad contracts have or what they could be missing and stuff like that. 200 00:17:26,500 --> 00:17:29,290 But what do they have when they're really solid? 201 00:17:29,290 --> 00:17:35,640 I want to give you a couple of things to look for in a really good contract that actually protects you. 202 00:17:35,640 --> 00:17:42,260 So, every good contract should have a very clear and thorough description of what's actually being offered. 203 00:17:42,280 --> 00:17:52,270 So, if you're looking over, like even if you buy a legal template from me or something, you want to really lay out the description of what it is that you're offering, whether it's 204 00:17:52,270 --> 00:17:54,040 a service or a product, whatever. 205 00:17:54,730 --> 00:18:00,070 I always like to go through and think of the who, what, where, when, how thing, when you're describing. 206 00:18:00,070 --> 00:18:03,270 Like, instead of just saying you get three coaching calls. 207 00:18:03,270 --> 00:18:13,180 It's like three coaching calls when in a three-month period or, how, via Zoom, you know, or via phone or in-person or 208 00:18:13,180 --> 00:18:15,970 whatever. Like, you want to be as descriptive as possible. 209 00:18:15,970 --> 00:18:25,420 So, even if you just start out with a little bullet point that says like six coaching calls, you would really want to then spell out six 60-minute coaching calls via 210 00:18:25,420 --> 00:18:29,420 Zoom to be used within a three-month period or something like that. 211 00:18:29,440 --> 00:18:31,780 So, we would be really, really specific. 212 00:18:31,780 --> 00:18:36,100 We want to go over how it's being offered, again, like whether it's virtual. 213 00:18:36,100 --> 00:18:39,580 Are there certain parameters around how it's being offered virtually? 214 00:18:39,580 --> 00:18:40,700 If it's in person? 215 00:18:40,720 --> 00:18:41,920 All of that kind of stuff. 216 00:18:42,370 --> 00:18:45,250 Obviously, every good contract should be really clear about payment, too. 217 00:18:45,250 --> 00:18:48,490 I know this is another place where I get a lot of questions from people. 218 00:18:48,670 --> 00:18:55,390 So, often we're really concerned with just putting the amount that we forget to go back to this who, what, where, when, how things. 219 00:18:55,390 --> 00:19:05,350 So if there's, for example, only one way that you accept payment like through PayPal or cheque or cash or Venmo, I don't know, whatever it is, you would 220 00:19:05,350 --> 00:19:07,630 just want to be really, really clear about that. 221 00:19:07,660 --> 00:19:17,470 And, if you're somebody who accepts payments in like a schedule, like three payments of $500, that's where it gets even more important to be specific, like three 222 00:19:17,920 --> 00:19:20,330 payments of 500 U.S. 223 00:19:20,330 --> 00:19:23,430 dollars, by the way, you should always be clear, 500 U.S. 224 00:19:23,430 --> 00:19:30,280 dollars to be paid via PayPal on September 1st, October 1st and November 1st of 2021, or whatever. 225 00:19:30,280 --> 00:19:36,430 And so, they should have very clear dates and how you're to be paid and what to be paid and all that kind of stuff. 226 00:19:37,420 --> 00:19:47,260 More than anything, one of the things that is the most important to know about contracts - this is something I actually have a whole lesson dedicated to in the Ultimate Bundle because I teach people 227 00:19:47,260 --> 00:19:53,140 how to interpret contracts that other people send to you, like when you're on the signing end, the receiving end. 228 00:19:53,650 --> 00:20:03,580 One of the most important things about contracts and the way that I would recommend just looking over contracts in general is thinking how does this contract describe how I 229 00:20:03,580 --> 00:20:06,130 can get out of it and how they can get out of it? 230 00:20:06,160 --> 00:20:09,550 That's something that I always think whenever I'm reviewing a contract. 231 00:20:09,550 --> 00:20:19,350 So, when you're looking at a contract that you're going to use, if you're the coach or the service provider that's sending out this contract, you want to know how can you get out of it. 232 00:20:19,350 --> 00:20:22,120 Because what if something happens to you, right? 233 00:20:22,360 --> 00:20:24,770 What if you don't like working with the client? 234 00:20:24,800 --> 00:20:27,580 You know, there are a number of different scenarios that could come up. 235 00:20:27,610 --> 00:20:29,320 How can you get out of it? 236 00:20:29,320 --> 00:20:39,190 So, usually there's a term and a termination section or sections, and in those sections you would describe how something could be terminated without breaching the 237 00:20:39,310 --> 00:20:49,190 contract. So, for example, you may be, at any time, you can terminate the contract if for some reason you're unable to fulfill the contract, and you 238 00:20:49,190 --> 00:20:57,710 would say that in the termination section, and of course, you wouldn't charge the client for anything, any part of the service that wasn't already delivered or done. 239 00:20:58,100 --> 00:21:04,760 Whereas with your client sometimes, you might want to be more specific about how they can or cannot cancel this contract. 240 00:21:04,760 --> 00:21:07,940 Most of the time, you don't want them to be able to cancel it. 241 00:21:07,940 --> 00:21:17,450 And so, you would have to be really clear on how they can or cannot get out of this contract and what happens if they terminate early against that contract. 242 00:21:17,450 --> 00:21:27,280 You would want to clearly state that it's breach of contract and that breach of contract means that, you know, immediate payment is due for the entirety and all that kind of stuff, or that it doesn't get them out of payment. 243 00:21:27,290 --> 00:21:34,780 So, it's very important to review your own contracts for, you know, this how do I get out of it, how do they get out of it thing. 244 00:21:34,780 --> 00:21:44,660 But I also would love for you to just have that in the back of your mind in the future when you go to hire a copywriter or a designer or whoever and you're reviewing their contract, now 245 00:21:44,660 --> 00:21:46,680 you can review it thinking, "Okay. 246 00:21:46,680 --> 00:21:54,290 I understand how everybody can get out of this." Along those same lines, you want to know what the repercussions are of somebody getting out of the contract. 247 00:21:54,290 --> 00:22:00,080 So, if you're going to cancel the contract early because something happens to you, what are the repercussions? 248 00:22:00,080 --> 00:22:02,600 So, do they owe you money still? 249 00:22:03,230 --> 00:22:06,230 Sidenote, you can't have them owe you money for something you haven't delivered . 250 00:22:06,360 --> 00:22:09,600 But, you know, do they still have access to your material? 251 00:22:09,600 --> 00:22:11,960 Stuff like that. It's all stuff you would want to spell out. 252 00:22:12,410 --> 00:22:21,950 Another sign of a good, solid contract is a contract that discusses your intellectual property, and then depending on what kind of contract we're talking about, a contract that goes 253 00:22:21,950 --> 00:22:24,260 over your confidentiality as well. 254 00:22:24,260 --> 00:22:33,680 So, in terms of your intellectual property, you know, establishing that the materials that this person is going to have access to you are yours, you know, that you own it, that it's not to 255 00:22:33,680 --> 00:22:38,240 be reproduced or used without your written permission consent. 256 00:22:38,240 --> 00:22:45,370 Again, being really clear about like the who, what, where, when, how thing, like how can someone get your consent, if at all. 257 00:22:45,370 --> 00:22:49,070 And so, really protecting your intellectual property as much as possible. 258 00:22:49,070 --> 00:22:55,070 And then, with confidentiality that comes into play more like if you're going to have an independent contractor agreement. 259 00:22:55,070 --> 00:23:04,160 For example, when you hire someone or even with my own contract templates or with my customers who are using them, you know, a lot of times they're concerned about 260 00:23:04,370 --> 00:23:13,010 confidentiality when it comes to things like group programs or courses or masterminds where people might be sharing a lot of things. 261 00:23:13,010 --> 00:23:20,960 So that would be, I think, a sign of a very solid contract if something discussed that, depending on what kind of contract you're using. 262 00:23:21,200 --> 00:23:31,070 Last but not least, any good contract is going to disclaim for liability, which means disclaimers are what I call you can't sue me language even though in America you 263 00:23:31,070 --> 00:23:32,920 can't really block people from suing you. 264 00:23:32,930 --> 00:23:38,690 You can try. You can put language in there that says that, but it's not really going to block someone from suing you. 265 00:23:38,690 --> 00:23:44,840 But it could try to control the liability or, you know, dismiss or win that lawsuit if someone did sue you. 266 00:23:44,870 --> 00:23:49,850 So, a good contract would have disclaimer language built into it. 267 00:23:49,880 --> 00:23:58,720 It would talk about scope of practice issues like, "You know, I am not your doctor," or, "I'm not offering doctor or medical advice," or, "I'm not your lawyer. 268 00:23:58,720 --> 00:24:01,580 I'm not offering you legal advice," something like that. 269 00:24:01,580 --> 00:24:11,120 And if you haven't learned about scope of practice quite yet, that's the law around what you can legally do in your business based on, you know, who you are, how you're 270 00:24:11,390 --> 00:24:14,570 qualified, certified, educated, whatever. 271 00:24:14,930 --> 00:24:18,680 You can go back to episode 2 of my podcast to learn more about scope of practice. 272 00:24:19,220 --> 00:24:27,530 But in that section of your contract you're talking about, you know, the fact that you're not going to be offering them X, Y or Z because it's outside your scope. 273 00:24:28,220 --> 00:24:36,890 And as I talk about in episode 2 what is then very important is that you don't actually go and offer any of that advice or type of work. 274 00:24:37,400 --> 00:24:40,850 Okay. So that's like the gist of what I would look for in a really solid contract. 275 00:24:41,450 --> 00:24:44,840 But this is by no means like everything that you should look for in a good contract. 276 00:24:45,300 --> 00:24:54,380 There are many, many other parts, but essentially what I would be doing is teaching you a law school class on contracts, which I would never do to you because I like you too much. 277 00:24:54,770 --> 00:25:04,340 I spent the first four months of my law school experience in a classroom in the middle of the summer learning about contracts, and it was like, "Oh, my gosh." So, I wouldn't do that to you. 278 00:25:04,370 --> 00:25:10,720 So, all that to say, you know, a lot of times people will ask me to teach them what does a contract need to say. 279 00:25:10,720 --> 00:25:16,220 What does this need to do? And I think you don't need to necessarily learn all of that. 280 00:25:16,220 --> 00:25:20,560 That'd be like going to your accountant and saying, "Teach me how to do my own taxes." It doesn't really make any sense. 281 00:25:20,570 --> 00:25:30,560 You need to know enough as a business owner to understand what these are and how they protect you and what are some of the major warning signs and things you should be looking for. 282 00:25:30,590 --> 00:25:39,740 But when you own your own business, you're not expected to be, at least I'm not expecting you, to be your own lawyer, just like I don't expect you to be your own CPA, you know. 283 00:25:39,740 --> 00:25:43,130 And as your business grows, you're not going to be expected to know and do everything. 284 00:25:43,730 --> 00:25:44,870 You just need to know enough. 285 00:25:44,870 --> 00:25:54,770 I think this is like foundational CEO stuff that you should know, but I'm not going to go over every single, painstaking provision of a contract because 286 00:25:54,770 --> 00:25:57,350 it's just too much and it changes. 287 00:25:57,350 --> 00:26:05,660 So, what's really important is for you to actually just get a legit one, whether you go to your own attorney and have them custom draft something for you, which is amazing. 288 00:26:05,660 --> 00:26:08,630 And if you can swing that, that's always the best option. 289 00:26:08,660 --> 00:26:12,460 It's also pretty expensive, and not all attorneys know about what you do. 290 00:26:12,470 --> 00:26:22,400 So, that's why I offer a digital product, you know, thing like what I do, which is fill-in-the-blank legal templates, which you can then take to your own lawyer and have them reviewed if you'd like so that option 291 00:26:22,400 --> 00:26:23,920 is always available to you. 292 00:26:23,920 --> 00:26:28,520 And I'll make sure that there's a link below to my template [inaudible] and to The Ultimate Bundle as well. 293 00:26:28,970 --> 00:26:38,530 So, okay, we also want to make sure, though, that even if you have, like, the most legit contract in the entire world, which I've talked about this so many times, it won't 294 00:26:38,530 --> 00:26:43,550 matter at all that you have a very legit contract if you don't send and sign it properly. 295 00:26:43,550 --> 00:26:50,020 Because remember how I was talking in the beginning about the whole point about contracts is that we want them to be enforceable. 296 00:26:50,050 --> 00:26:53,730 And part of that, of course, is the content, the language of that contract. 297 00:26:53,740 --> 00:26:56,030 But it's also about how it's sent and signed. 298 00:26:56,030 --> 00:27:02,230 Because if it's not sent and signed properly, it's possible that we won't be able to enforce that contract. 299 00:27:02,260 --> 00:27:06,640 Okay. So, in order for contracts to be enforceable, we have to send and sign them properly. 300 00:27:06,640 --> 00:27:09,890 So, first, let's talk sending, and then we will talk signing. 301 00:27:09,910 --> 00:27:18,310 So, in terms of sending, we have to send this contract to our potential client along with some sort of request for payment. 302 00:27:18,310 --> 00:27:20,880 So, it doesn't really matter how you do this, necessarily. 303 00:27:20,890 --> 00:27:30,060 I talked about this a little bit in episode 7 where I taught you the first three steps to legally start a business, so this might sound like a refresh if you listen to last week's episode. 304 00:27:30,060 --> 00:27:39,970 But essentially we want to send the contract and a request for payment at the same time, and I don't mean that so literally as sometimes people take it. 305 00:27:39,970 --> 00:27:46,270 But in general, we want to make it available to people that they can review our contract and pay. 306 00:27:46,270 --> 00:27:50,350 Whether they choose to do one or the other in whatever order, that's up to them. 307 00:27:50,950 --> 00:28:00,610 But the key here and the key takeaway is that you can't withhold your contract from somebody only until they pay your invoice or pay you over the phone or something. 308 00:28:01,150 --> 00:28:04,030 So, let me give you an example of how it cannot be done. 309 00:28:04,330 --> 00:28:14,170 So, what you can't do is send somebody a link to an invoice or have them on the phone and walk them through payment. 310 00:28:14,170 --> 00:28:20,910 And then, once they pay, and only once they pay, send them a copy of your contract and say sign this. 311 00:28:20,910 --> 00:28:30,910 What you could do is send them an email or even send them two emails or whatever system you use, it doesn't really matter, and say, "Here's a copy of your invoice, and here's a copy 312 00:28:30,910 --> 00:28:33,850 of your client contract to review and sign when you have time. 313 00:28:34,090 --> 00:28:38,700 Review and sign it and send it back to me and pay this invoice." So, you can do that. 314 00:28:38,700 --> 00:28:47,470 Now if they choose to pay and then five minutes later sign or a day later even, it doesn't matter, the point is you have to make the contract available. 315 00:28:47,470 --> 00:28:57,460 So, if you listen to episode 7, you know that the example that I always use here is that when you've gone to a store and you've bought something that's final sale, you'll see that the 316 00:28:57,460 --> 00:29:00,130 item always has a final sale sticker on it. 317 00:29:00,130 --> 00:29:09,790 And then, the person, the cashier, at checkout will always say to you, "Do you know that this is final sale?" So, the reason that they're doing that is because you have to be made 318 00:29:09,790 --> 00:29:18,970 aware of the terms of something before you decide to pay because your payment is essentially like you handing over an acceptance. 319 00:29:19,000 --> 00:29:28,990 So, when you're at a store and there's a final sale sticker and then the person at checkout asks you, you know, basically they're asking for your consent that they understand, do you understand 320 00:29:28,990 --> 00:29:38,920 that these jeans or whatever you're buying are final sale by you saying yes and then handing over your cash or your credit card, that's you agreeing to that term of final 321 00:29:38,920 --> 00:30:18,240 sale [inaudible]. 322 00:30:18,240 --> 00:30:18,250 So, 323 00:30:18,250 --> 00:30:18,260 the way that you would think about it is that, like, what wouldn't be okay is if there was no sticker saying final sale and when you went to go check out, nobody said anything to you about it being 324 00:30:18,260 --> 00:30:18,270 final sale. And then, as you're walking away from the register, the guy screams at you, like, "Hey, by the way, those were final sale." It feels a little tricky, right? 325 00:30:18,270 --> 00:30:18,280 You don't like that. 326 00:30:18,280 --> 00:30:18,290 So, that is why we do things that way, because people need to know what the terms are. 327 00:30:18,290 --> 00:30:18,300 You would never go buy a car and, like, have them - you know, you wouldn't like sign for the car and buy the car only for them to later then tell you what the terms of were of your interest rate 328 00:30:18,300 --> 00:30:18,310 and payments and those kinds of things. 329 00:30:18,310 --> 00:30:26,440 So, it's really important that we make people able to access the terms of what they'd be agreeing to at the time that they would also be able to hand over payment. 330 00:30:27,100 --> 00:30:30,640 And then, payment is like acceptance of those terms along with signing the contract. 331 00:30:31,570 --> 00:30:33,670 So, that's the sending piece. 332 00:30:33,670 --> 00:30:35,340 Don't get too fussy about this. 333 00:30:35,350 --> 00:30:44,250 A lot of people get really hung up on this step and are like, "I use this tool where, you know, we send out the payment thing, like, through this email. 334 00:30:44,250 --> 00:30:47,330 And then, like, 10 minutes later, they get the contract." That's okay. 335 00:30:47,350 --> 00:30:52,090 The idea is like, I mean, as close as you can make it, and if you can make it the same time, like, that's awesome. 336 00:30:52,090 --> 00:30:57,160 But the point is don't withhold a contract until someone pays. 337 00:30:57,760 --> 00:31:02,020 Okay. So, if that's sending it properly, how do we sign it properly? 338 00:31:02,050 --> 00:31:09,340 The biggest thing you need to know when it comes to signing contracts properly is that e-signing is generally accepted in the United States, so e-signing is okay. 339 00:31:09,760 --> 00:31:12,370 But the point is it's not just like any e-signing. 340 00:31:12,370 --> 00:31:19,210 So, that ugly script signature that people used to do all the time on, like, Word docs is not okay. 341 00:31:19,240 --> 00:31:20,560 That's not enforceable. 342 00:31:20,590 --> 00:31:22,570 It won't count as an e-signature. 343 00:31:23,020 --> 00:31:28,700 What basically the government says with e-signatures is that they have to be E-Sign Act compliant. 344 00:31:28,700 --> 00:31:38,440 And so, in order to be E-Sign Act compliant, you have to send a contract through a platform or program that allows the person to e-sign in a 345 00:31:38,440 --> 00:31:42,730 way that is providing metadata behind the signature. 346 00:31:42,850 --> 00:31:52,700 Metadata is like the information, the sneaky, like, tech information behind e-signature that tells us like where the person was located, what computer, what device they were using, what IP address, you know 347 00:31:52,750 --> 00:31:57,070 how long it took them, what day and time they accessed it, yada yada yada. 348 00:31:57,700 --> 00:32:03,160 So, that's why we can't use things like Word because Word doesn't provide us with that kind of data. 349 00:32:03,850 --> 00:32:08,200 It will also be, I just think, much easier on your end to sign and sign contracts. 350 00:32:08,890 --> 00:32:18,400 And so, if you're using like a proper program like HelloSign, I can include a link in the show notes for my affiliate link that gives you free templates, like free 351 00:32:18,760 --> 00:32:20,710 ability to try HelloSign. 352 00:32:20,770 --> 00:32:21,940 See if you like it. 353 00:32:21,940 --> 00:32:26,290 And there are a countless number of other programs like it, if you want to use something else. 354 00:32:26,290 --> 00:32:36,130 But the point is, I think once you get your contract done, you can then just upload it to something like HelloSign, put in the places where people need to sign or initial, and 355 00:32:36,130 --> 00:32:37,520 then just automate it. 356 00:32:37,540 --> 00:32:39,260 Automate it, automate it. 357 00:32:39,260 --> 00:32:40,750 Send it out. That's all you need to do. 358 00:32:41,230 --> 00:32:43,240 So, they'll do this for you automatically. 359 00:32:43,240 --> 00:32:53,080 But also, the last thing I'll tell you about signing is that you always want to make sure that you're sending the contract with blank signature lines to your client to 360 00:32:53,080 --> 00:32:56,110 review, and then your client should be the first one to sign. 361 00:32:56,110 --> 00:33:05,170 And then, because essentially you're like making an offer to them with this contract, and saying, like, "How does this work for you?" And then, when they get that contract, if they like it, they're fine with it. 362 00:33:05,170 --> 00:33:07,510 They just sign it and then they send it back to you. 363 00:33:07,540 --> 00:33:15,090 That's kind of your signal that they've accepted the contract as is, and then you sign it or e-sign it if you're using a program. 364 00:33:15,090 --> 00:33:20,950 And then everybody, you and the client, whoever, should get a completed copy for your records. 365 00:33:21,460 --> 00:33:26,590 So, that, generally speaking, is the deal with proper contracts. 366 00:33:27,580 --> 00:33:32,340 You know, it's really important that we send and sign them properly so that they are enforceable. 367 00:33:32,340 --> 00:33:37,000 Especially because in general, contracts are going to be the proof that you need to protect yourself. 368 00:33:37,090 --> 00:33:43,510 Right? So, contracts are going to be the thing that more than anything, you know, everybody worries about getting sued. 369 00:33:43,510 --> 00:33:50,710 But really, it's the day-to -day stuff of people trying to push boundaries, asking for things that weren't included, stuff like that. 370 00:33:51,130 --> 00:34:01,060 It's going to be the thing that you need to point back to to say, "Hey, that wasn't included," or, "Hey, you're booking session's, you know, 10 months after your six-month program." Stuff like that. 371 00:34:01,060 --> 00:34:04,510 So you're going to use your contracts to provide that proof. 372 00:34:04,750 --> 00:34:12,070 And if, God forbid, if anything ever happened legally speaking and there was a lawsuit, you're really, really going to need that contract in order to enforce it. 373 00:34:12,790 --> 00:34:22,510 Also, just remember too, if a client ever doesn't pay, people are often really worried about like what happens if a client stops paying or doesn't pay all of their payment plan 374 00:34:22,510 --> 00:34:26,710 things. You need a contract in order to be able to enforce that payment. 375 00:34:26,800 --> 00:34:36,790 So if you go after them or you hire a collections agency, you're going to need some form of written contract that's legit signed and sent properly contract in order 376 00:34:37,000 --> 00:34:39,100 for you to recover that money. 377 00:34:39,250 --> 00:34:40,930 Emails aren't going to cut it. 378 00:34:40,960 --> 00:34:43,440 Text, DMs, whatever, not going to cut it. 379 00:34:43,450 --> 00:34:50,020 So, we need a legit contract that's actually been signed properly in order to protect yourself. 380 00:34:50,050 --> 00:34:54,190 So, I feel like we went over so much about contracts today. 381 00:34:54,190 --> 00:34:57,700 But believe it or not, I'm going to teach you even more about contracts. 382 00:34:57,730 --> 00:35:05,590 In my last live legal workshop of the year that I'm hosting on September 21st and September 22nd, I'm hosting it at three different times. 383 00:35:05,620 --> 00:35:07,540 Again, if you can make it live, please do. 384 00:35:07,570 --> 00:35:10,420 I can't wait to see you and I'll be taking your questions live. 385 00:35:10,450 --> 00:35:14,100 But even if you can't, sign up anyway because you will get that replay. 386 00:35:14,100 --> 00:35:15,970 If you're listening to this later, you can sign up. 387 00:35:16,040 --> 00:35:17,140 We'll make sure you have the link. 388 00:35:17,140 --> 00:35:24,400 You can sign up later to watch the workshop at any time, but I hope to see you there on September 21st and September 22nd. 389 00:35:24,730 --> 00:35:29,920 With that, I hope you have a great rest of your week and I can't wait to chat with you next week on On Your Terms. 390 00:35:35,750 --> 00:35:42,830 So, just remember that although I am a attorney, I am not your attorney, and I am not offering you legal advice in today's episode. 391 00:35:42,860 --> 00:35:47,650 This episode and all of my episodes are informational and educational only. 392 00:35:47,650 --> 00:35:51,910 It is not a substitute for seeking out your own advice from your own lawyer. 393 00:35:51,920 --> 00:35:54,740 And please keep in mind that I can't offer you legal advice. 394 00:35:54,740 --> 00:35:58,850 I don't ever offer any legal services, but I think I offer some pretty good information. 395 00:35:59,930 --> 00:36:04,010 Also, remember that I am based in the United States, so that's what I'll focus on today. 396 00:36:08,450 --> 00:36:11,250 Thanks so much for listening to the On Your Terms podcast. 397 00:36:11,270 --> 00:36:15,800 Make sure to follow on Apple Podcasts, Spotify, or wherever you like to listen to podcasts. 398 00:36:16,010 --> 00:36:22,850 You can also check out all of our podcast episodes, show notes, links and more at samvanderwielen.com/podcast. 399 00:36:23,060 --> 00:36:30,230 You can learn more about legally protecting your business and take my free legal workshop, Five Steps to Legally Protect and Grow Your Online Business at samvanderwielen.com. 400 00:36:31,910 --> 00:36:37,110 And to stay connected and follow along, follow me on Instagram, @samvanderwielen, and send me a DM to say hi. © 401 00:36:37,110 --> 00:36:37,330 2022 Sam Vander Wielen LLC | All Rights Reserved | Any use of this intellectual property owned by Sam Vander Wielen LLC may not be used in connection with the sale or distribution of any content (free or paid, written or verbal), product, 402 00:36:37,330 --> 00:36:37,430 and/or service by you without prior written consent from Sam Vander Wielen LLC.