00:00

the covid pandemic has left many

00:02

employers with more leaving employees

00:04

than they'd like

00:05

from mass layoffs and early 2020 to the

00:08

great resignation of 2021 and hr pros

00:12

know that workers leaving an

00:13

organization means more than just saying

00:15

goodbye

00:16

severance packages for example need to

00:19

be handled with care consider how poorly

00:22

better.com handled recent layoffs

00:24

in december better ceo fired over 900

00:29

employees in a zoom meeting

00:31

without any notice and it was effective

00:33

immediately

00:35

the online mortgage lender originally

00:37

offered only 30 days severance which was

00:40

soon doubled when layoff workers

00:42

threatened a lawsuit under the federal

00:44

warn act

00:45

an issue we'll cover more in a moment

00:48

that approach was bad enough but to make

00:51

matters worse better.com included a

00:54

trophy a certificate and a company

00:57

t-shirt as if it was a consolation prize

01:00

in today's episode i'm going to cover

01:02

how small businesses should handle

01:04

severance including when and how it

01:06

should be offered by the end you'll have

01:09

a better understanding of whether your

01:11

organization should offer severance

01:12

packages and how to do it right

01:15

today we'll discuss

01:17

what is a severance package

01:19

when should a severance package be

01:21

offered

01:22

and how to handle a severance package

01:24

before we continue i do want to note

01:27

that this video is for informational

01:28

purposes only i strongly recommend that

01:31

organizations considering a severance

01:33

policy or package consult federal and

01:36

state laws as well as a labor and

01:38

employment attorney now let's get into

01:41

it

01:43

what is a severance package

01:47

a severance package sometimes referred

01:49

to as just severance is usually a lump

01:52

sum payment plus any benefits an

01:54

employee receives when they leave an

01:56

organization

01:58

severance can include one to two weeks

02:00

worth of wages for each year of service

02:02

cobra coverage and outplacement employee

02:05

services such as career counseling

02:08

resume writing help or letters of

02:10

recommendation

02:11

usually a worker's final paycheck is not

02:14

considered part of a severance package

02:17

to be clear a company t-shirt is also

02:20

not common or advisable

02:23

in some cases employers pay severance to

02:26

workers who are laid off in order to

02:28

help them search for their next

02:29

opportunity

02:30

in other cases however employers offer

02:33

severance pay to honor an employment

02:35

agreement

02:37

this begs the question is severance pay

02:40

legally required

02:42

the fair labor and standards act does

02:44

not require employers to offer severance

02:46

pay when an employee leaves their

02:48

organization however

02:50

if a severance package was included in

02:52

an employment or collective bargaining

02:55

agreement that contract is legally

02:58

enforceable

02:59

there are also a few other circumstances

03:01

where severance pay may be legally

03:03

binding

03:04

for example

03:06

some states require severance pay for

03:08

factory workers who are laid off when a

03:09

plant closes or in cases when an

03:12

employer lays off a significant

03:13

percentage of its workforce

03:15

again you should consult your state laws

03:18

and a labor attorney

03:20

federally in specific situations a

03:22

severance package may be offered in lieu

03:24

of the 60-day notice of a factory

03:27

closing or mass layoffs required by the

03:29

workers adjustment and retraining

03:31

notification act also known as warn

03:34

a warrant notice is required whenever an

03:36

organization with a hundred or more

03:38

full-time employees lays off at least 50

03:41

workers at a single site a link to

03:44

official warn information in the

03:45

description

03:47

still even without a legal requirement

03:50

many employers choose to offer severance

03:51

to employees who are involuntarily

03:53

terminated the society for human

03:56

resource management or sherm notes that

03:59

employers typically want to soften the

04:01

blow of an involuntary termination and

04:04

to avoid future lawsuits by having the

04:06

employee sign a release in exchange for

04:08

the severance for more information check

04:11

out a recent episode of hr faq where i

04:14

cover the legal requirements of

04:15

severance pay in more detail i'll link

04:18

to it in the description

04:19

there's one more issue i'd like to

04:21

address before we move on

04:23

namely employers may also be required to

04:26

offer severance if it has been stated in

04:28

official company materials such as a

04:30

culture guide as a side note a culture

04:33

guide is a company document that goes

04:35

beyond the whats and hows of the typical

04:37

employee handbook and digs into the wise

04:39

as well

04:40

i'll be covering how to create one in

04:42

next week's episode

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for transparency sake many larger

04:47

employers have a written severance

04:48

policy but small to mid-sized businesses

04:51

usually handle severance on a

04:53

case-to-case basis

04:55

in fact i would go so far as to

04:57

recommend that smaller employers not

04:59

have a written policy in order to have

05:01

the flexibility to deal with severance

05:04

as needed for such particular situations

05:06

so when should small to mid-sized

05:09

businesses consider offering severance

05:14

when should a severance package be

05:16

offered

05:18

since severance is not required by

05:20

federal law in most circumstances

05:23

employers may use their discretion about

05:25

when to offer it and what to include in

05:27

a separation agreement to be clear even

05:30

if you don't have a written severance

05:31

policy you should have the terms of a

05:34

particular separation agreement

05:36

documented in writing

05:38

again i recommend you consult a labor

05:41

attorney

05:42

speaking of which you should consider a

05:44

severance package anytime you have

05:46

concerns about potential litigation

05:48

following an involuntary termination

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severance can not only soften the blow

05:54

but a separation agreement can also

05:56

protect you from further legal action

05:59

another situation in which to consider

06:01

severance is whenever a manager with

06:03

many years of service leaves an

06:04

organization

06:06

a severance package acknowledges their

06:08

loyalty to the company and can help them

06:10

during the search for their next

06:11

management position which usually takes

06:14

longer to find

06:15

again not having a written policy gives

06:18

you flexibility in a situation that is

06:20

already difficult to navigate

06:22

while employers have discretion to offer

06:25

severance whenever they wish i would not

06:27

offer it when an employee needs to be

06:29

terminated for poor performance or for

06:31

egregious misconduct still

06:34

in each of those situations their

06:36

behavior should be thoroughly documented

06:38

to protect the organization

06:40

this brings me to my last point i want

06:42

to cover today

06:44

how to handle a severance package

06:48

hr and management should work together

06:50

when it comes to separation and

06:52

severance even before a particular

06:54

situation arises hr should think through

06:56

the worst case scenarios and prepare for

06:59

how to avoid them all together if

07:01

possible

07:02

this is good hr advice whenever you're

07:04

dealing with termination compliance

07:06

harassment or any other high-stakes

07:09

workplace issue

07:10

i always say after all that hr pro

07:13

should be

07:14

proactive first train managers on how to

07:18

handle involuntary terminations this

07:20

should be included in regularly

07:21

scheduled dedicated days of manager

07:24

training but it should also be addressed

07:26

in a manager manual that can be used as

07:28

a reference

07:29

at burme portal our manager manual

07:31

includes the appropriate language to use

07:34

in discussions leading up to

07:35

terminations as well as a wrap-up letter

07:37

template that hr and managers can use to

07:40

notify the employee and document all the

07:42

details this is usually where we include

07:45

a separation agreement

07:47

you might be interested in an earlier

07:49

episode of hr party of one where i cover

07:51

how to make a manager handbook i'll link

07:54

to it in the description

07:55

as you may have guessed i would not

07:57

recommend following better.com's example

08:01

even if an executive wants to initiate

08:03

the conversation about firing or layoffs

08:06

in order to take ownership for the

08:07

difficult decision

08:09

managers should have those discussions

08:11

with direct reports

08:13

after of course coordinating with hr

08:16

delegating the announcement to someone

08:18

more familiar with each employee and

08:20

their situation will make the news more

08:22

bearable

08:23

if an organization has implemented

08:25

weekly one-on-one meetings between

08:26

managers and their direct reports the

08:28

report encourages trust and candor which

08:31

is more important for the worst of times

08:34

if you're interested in learning how to

08:35

implement and structure one-on-one

08:37

meetings i'll link to an earlier episode

08:39

of hr party of one which covers the

08:41

topic in more depth

08:43

even though managers should initiate the

08:45

termination conversation they should

08:47

hand off any discussion of severance to

08:49

hr

08:50

managers usually want the employee gone

08:52

as soon as possible but hr usually wants

08:55

to make sure the details are carefully

08:57

arranged

08:58

when managers and hr work together this

09:00

way to handle termination and severance

09:03

the tension between doing it urgently

09:06

and doing it right is better balanced

09:09

again i want to mention that if you

09:11

choose to offer severance you should set

09:14

the terms including stipulations about

09:16

the employee's right to sue

09:18

the details of a severance package

09:20

should be documented in a separation

09:22

agreement drafted in consultation with a

09:25

labor attorney even in difficult and

09:28

delicate situations hr's most effective

09:30

tool is clear and precise communication

09:33

when it comes to severance though you

09:35

shouldn't say it with a t-shirt

09:37

as always remember your role is as

09:39

strategic as you make it

09:42

[Music]

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that's all the time we have for this

09:48

episode don't forget to subscribe to our

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09:58

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