1 00:00:00,050 --> 00:00:04,189 Give me the next 10 minutes and I'll fix your Company Page. 2 00:00:04,219 --> 00:00:07,700 No audit, just the patterns that I see every week. 3 00:00:41,331 --> 00:00:42,051 G'Day everyone. 4 00:00:42,051 --> 00:00:43,461 It's Michelle J Raymond. 5 00:00:43,521 --> 00:00:47,091 Back again, the listeners to talk all things LinkedIn Company Pages. 6 00:00:47,271 --> 00:00:49,341 Short, sharp, straight to the point. 7 00:00:49,761 --> 00:00:56,061 I've been doing a lot of LinkedIn audits for Company Pages recently, and I've 8 00:00:56,121 --> 00:01:00,771 summed it all up into three types of Company Pages that typically I come 9 00:01:00,771 --> 00:01:05,181 across and I'm gonna guess that your Page falls into one of these three buckets. 10 00:01:05,451 --> 00:01:08,391 So I'm gonna talk about what are the three types of Pages I see, 11 00:01:08,421 --> 00:01:12,441 what are the main problems, and most importantly, how you can fix it. 12 00:01:13,101 --> 00:01:17,001 Before we go into the episode though, today is a very special day. 13 00:01:17,031 --> 00:01:22,191 Every episode for the last few years, you've heard me talk about my partners 14 00:01:22,191 --> 00:01:24,351 at Metricool who sponsor the podcast. 15 00:01:24,711 --> 00:01:29,181 That's coming to an end on this episode listeners, but that does not mean that 16 00:01:29,181 --> 00:01:34,101 I'm not a Metricooler at heart, nor that I don't think that the product is fabulous. 17 00:01:34,401 --> 00:01:37,581 All of the details for you to try it out for free for 30 days 18 00:01:37,581 --> 00:01:40,821 are in the show notes, so don't forget to go and check it out. 19 00:01:41,031 --> 00:01:46,071 To those of you who have trusted me and are now Metricoolers like me in using the 20 00:01:46,071 --> 00:01:51,441 system to schedule your content, check your analytics and everything in between. 21 00:01:51,441 --> 00:01:52,881 Thank you for trusting me. 22 00:01:53,151 --> 00:01:57,561 I'm on the hunt for a new partner to sponsor the podcast going forward. 23 00:01:57,561 --> 00:02:01,701 So if you happen to be a brand that's listening to this, if you align 24 00:02:01,701 --> 00:02:05,961 with my values and you're looking to target B2B marketing audiences. 25 00:02:06,506 --> 00:02:10,826 Or business owners that are responsible for marketing in their business, and think 26 00:02:10,826 --> 00:02:13,196 we could collaborate, please reach out. 27 00:02:13,196 --> 00:02:18,056 But once again, to the team at Metricool, thank you for believing in the podcast. 28 00:02:18,326 --> 00:02:22,076 And now listeners, let's get into the three different Company Page 29 00:02:22,076 --> 00:02:26,656 types that I see the main problems, and most importantly, how we 30 00:02:26,656 --> 00:02:28,636 can fix it in under 10 minutes. 31 00:02:28,726 --> 00:02:29,141 Let's go. 32 00:02:35,704 --> 00:02:39,754 Let's start with the first type of Company Page that I often come across, 33 00:02:39,754 --> 00:02:42,784 and that is the Ghost Town Company Page. 34 00:02:43,054 --> 00:02:46,024 That's the Page that hasn't had any love for a little while. 35 00:02:46,799 --> 00:02:51,029 Probably been set up at some stage in the past because somebody told them to, 36 00:02:51,029 --> 00:02:54,869 or they thought it was a good idea, and that Page has, you know, effectively 37 00:02:54,869 --> 00:02:59,549 been sitting there gathering dust, and there's very little information in there. 38 00:02:59,549 --> 00:03:03,704 It certainly hasn't been updated to align with where the brand's at now. 39 00:03:04,429 --> 00:03:08,839 The content's few and far between, and ultimately it's zero value 40 00:03:08,839 --> 00:03:10,909 to anyone that visits that Page. 41 00:03:11,239 --> 00:03:15,619 Now, these Ghost Town Pages are the easiest Pages to fix. 42 00:03:15,619 --> 00:03:16,069 Why? 43 00:03:16,069 --> 00:03:19,909 Because it's just gonna take a few minutes of your time to go 44 00:03:19,909 --> 00:03:21,679 back and put the love into it. 45 00:03:21,979 --> 00:03:23,119 Where would I start? 46 00:03:23,389 --> 00:03:24,829 In the settings menu. 47 00:03:24,859 --> 00:03:30,359 Go through open that up and check all of the menu on the left hand side, whether 48 00:03:30,359 --> 00:03:34,259 it's your details, whether it's your specialty, whether it's your tagline. 49 00:03:35,074 --> 00:03:38,854 All of these things are really important, but probably the piece of this puzzle 50 00:03:38,854 --> 00:03:44,704 that is most important to get updated with the changes with 360Brew and all 51 00:03:44,704 --> 00:03:49,174 of the new feed changes, update your About section on your Company Page. 52 00:03:49,444 --> 00:03:52,894 Is it really clear what you do, who you do it for, and what 53 00:03:52,894 --> 00:03:54,214 makes your business different? 54 00:03:54,574 --> 00:03:55,624 The answer is no. 55 00:03:55,654 --> 00:03:58,054 You've got some very simple homework to do. 56 00:03:58,414 --> 00:04:02,254 Then we can move on to making sure that the banner really 57 00:04:02,254 --> 00:04:03,694 reflects your business as well. 58 00:04:03,694 --> 00:04:09,214 Think about it as a billboard so we're not focusing so much on the content 59 00:04:09,214 --> 00:04:13,379 that's gonna show up in the home feed, but we wanna make sure that if 60 00:04:13,379 --> 00:04:17,994 someone lands there and we have got the stats now, knowing that when people 61 00:04:17,994 --> 00:04:23,004 are ready to buy, they not only check out individual profiles, they're also 62 00:04:23,004 --> 00:04:26,784 going to the Company Page for that last final check before they reach out. 63 00:04:26,784 --> 00:04:30,324 So, easy updates, put some love back into it. 64 00:04:30,534 --> 00:04:33,924 You know what you've gotta do, you've just been putting it off. 65 00:04:33,924 --> 00:04:36,204 So how about for this episode? 66 00:04:36,444 --> 00:04:40,284 This is your homework to go and put the love back into your Page. 67 00:04:41,284 --> 00:04:44,404 The second type of Company Page that I come across in these 68 00:04:44,434 --> 00:04:48,184 audits, I'm gonna call the "Internal Newsletter Company Page". 69 00:04:48,454 --> 00:04:52,954 And this can be spotted by a quick flick through the content that occurs 70 00:04:52,954 --> 00:04:55,774 on this Company Page and also the setup. 71 00:04:55,824 --> 00:04:58,404 This Page only talks about the business. 72 00:04:58,674 --> 00:05:01,014 It's all about me, me, me, me, me. 73 00:05:01,344 --> 00:05:02,244 And you'll see it. 74 00:05:02,304 --> 00:05:04,434 It will be the new starter has just come. 75 00:05:04,434 --> 00:05:06,174 So there'll be the obligatory post. 76 00:05:06,474 --> 00:05:09,744 We're coming to this trade show, the obligatory post. 77 00:05:10,014 --> 00:05:14,544 You will see that the about section only talks about the company. 78 00:05:14,574 --> 00:05:20,814 We were set up in 1975 and we're amazing and we're in 25 locations. 79 00:05:21,144 --> 00:05:29,569 Your readers are just basically looking at this stuff and thinking, I don't care. 80 00:05:29,749 --> 00:05:33,679 Like honestly, do you really care when a business was established? 81 00:05:33,919 --> 00:05:37,399 And I get that there's some heritage brands out there and you know, I can't 82 00:05:37,399 --> 00:05:41,389 just talk in blanket statements on the podcast that this applies to everyone, 83 00:05:41,389 --> 00:05:48,159 but think about it as yourself when you are consuming content on a Company Page, 84 00:05:48,489 --> 00:05:52,749 do you really care about all of these things or are you looking for some kind 85 00:05:52,749 --> 00:05:57,999 of value that solves a problem that you have, helps you get closer to your goals? 86 00:05:58,329 --> 00:06:04,774 Now, this is probably the easiest fix ever, except sometimes it means you 87 00:06:04,774 --> 00:06:08,794 have to say no to your colleagues, and that is easier said than done. 88 00:06:08,794 --> 00:06:12,844 And I think that that's probably the biggest fix in these types 89 00:06:12,844 --> 00:06:17,434 of Newsletter Company Pages because they start off one by one. 90 00:06:17,644 --> 00:06:21,514 You know, one colleague comes up and says, Hey, can you please post this? 91 00:06:21,889 --> 00:06:27,229 And you wanting to be a good team player, say yes, it's only one post after all. 92 00:06:27,619 --> 00:06:31,009 But then what happens is the next person comes up and asks 93 00:06:31,009 --> 00:06:32,239 you to do the same thing. 94 00:06:32,539 --> 00:06:36,139 And again, you wanna be a good team player and work with your colleagues. 95 00:06:36,139 --> 00:06:36,949 So you say yes. 96 00:06:37,834 --> 00:06:42,304 But little by little, post after post, one little request after 97 00:06:42,304 --> 00:06:44,494 another, you've drifted off course. 98 00:06:44,824 --> 00:06:48,154 And all of a sudden that beautiful strategy that you wrote, that 99 00:06:48,184 --> 00:06:52,594 LinkedIn strategy that you spent so much time making sure that 100 00:06:52,594 --> 00:06:54,544 it was right, is out the window. 101 00:06:54,844 --> 00:06:58,534 And now your Company Page just looks like, as I said, a newsletter. 102 00:06:58,774 --> 00:06:59,319 Quick fix. 103 00:06:59,914 --> 00:07:02,284 You know what you've gotta do, get back to your strategy. 104 00:07:02,344 --> 00:07:05,584 But it may mean saying no to some internal people. 105 00:07:05,899 --> 00:07:07,009 Do you struggle with that? 106 00:07:07,219 --> 00:07:08,779 Let me know in the comments if you do. 107 00:07:38,080 --> 00:07:42,340 The third type of Company Page that we are going to fix in under 10 minutes 108 00:07:42,340 --> 00:07:47,890 today is the "Product Dump Company Page", and these can be easily spotted 109 00:07:47,890 --> 00:07:52,300 because all you do is talk about features and benefits of your products. 110 00:07:52,705 --> 00:07:54,955 Over and over and over again. 111 00:07:55,195 --> 00:08:00,085 And this especially happens when a business has lots and lots of different 112 00:08:00,245 --> 00:08:04,855 SKUs or products available, and all of them have amazing features and 113 00:08:04,855 --> 00:08:06,460 you wanna tell the world about it. 114 00:08:07,255 --> 00:08:10,015 The only problem is, so do your competitors. 115 00:08:10,255 --> 00:08:15,205 And as far as is this content engaging when you're scrolling the LinkedIn feed? 116 00:08:15,655 --> 00:08:16,165 I don't know. 117 00:08:16,195 --> 00:08:20,035 Maybe a little bit if it's a new release of an Apple product or 118 00:08:20,035 --> 00:08:24,355 something to that effect, which I is top of mind for me right now because 119 00:08:24,565 --> 00:08:26,155 I've seen a lot of posts like that. 120 00:08:26,750 --> 00:08:31,130 Realistically, why should someone care about those features and 121 00:08:31,130 --> 00:08:36,500 benefits is far more important than what they are in most cases. 122 00:08:36,950 --> 00:08:38,120 Now think about it. 123 00:08:38,120 --> 00:08:42,680 You still can talk about those features and functions, but switch 124 00:08:42,680 --> 00:08:47,435 things up and create them in service of the person on the other side. 125 00:08:47,615 --> 00:08:52,115 So if it is somebody that's in a technical role, and I've had this conversation 126 00:08:52,115 --> 00:08:57,785 recently with a client, we're switching things up to make sure that we are leading 127 00:08:57,785 --> 00:09:02,885 with why their ideal audience should care about this feature or function. 128 00:09:03,565 --> 00:09:06,925 This way you tick the boxes internally, but you most 129 00:09:06,925 --> 00:09:08,515 importantly get their attention. 130 00:09:08,965 --> 00:09:15,085 It is far better for a Page to talk about one or two products and one or 131 00:09:15,085 --> 00:09:16,885 two benefits for each of those products. 132 00:09:17,545 --> 00:09:23,785 Over and over and over again, instead of spreading yourself so thin and 133 00:09:23,785 --> 00:09:29,095 talking about 50 different products, 50 different features, and basically 134 00:09:29,095 --> 00:09:30,955 that doesn't land in anybody's memory. 135 00:09:30,955 --> 00:09:34,945 It is really hard to recall and certainly doesn't distinguish 136 00:09:34,945 --> 00:09:36,535 you from your competitors. 137 00:09:36,535 --> 00:09:37,975 So think about it. 138 00:09:38,035 --> 00:09:41,995 If you were only allowed to sell, let's say, three products. 139 00:09:42,370 --> 00:09:46,390 And you're only allowed to pick one feature or benefit for each of those 140 00:09:46,390 --> 00:09:48,490 three products, what would you pick? 141 00:09:48,700 --> 00:09:51,970 They need to be your priority aligned with your business goals. 142 00:09:52,270 --> 00:09:57,490 So it's again, easier said than done because everybody in the business 143 00:09:57,490 --> 00:10:01,180 will have goals for what they wanna push based on their own agendas. 144 00:10:01,510 --> 00:10:06,460 But this really needs to align with your business goals and go back and 145 00:10:06,460 --> 00:10:08,440 say, where are we trying to head? 146 00:10:08,710 --> 00:10:10,030 What are we trying to achieve? 147 00:10:10,345 --> 00:10:14,785 Who's our ideal client and go hard after that instead of trying 148 00:10:14,785 --> 00:10:16,645 to be everything to everyone. 149 00:10:23,136 --> 00:10:27,306 There we go listeners, I've fixed three of the most common types of 150 00:10:27,306 --> 00:10:30,966 problems that I see with LinkedIn Company Pages based on the audits 151 00:10:30,966 --> 00:10:33,156 and strategy sessions that I'm doing. 152 00:10:33,426 --> 00:10:37,476 All of the Pages that I'm reviewing in my research and clients that I'm working 153 00:10:37,476 --> 00:10:40,266 with, they are the three main types. 154 00:10:40,266 --> 00:10:44,676 So we've got the Newsletter, the Product Dump, and the Ghost Town. 155 00:10:45,081 --> 00:10:49,881 Which one of those Pages can you relate to most importantly, and what are you 156 00:10:49,881 --> 00:10:54,411 gonna take away that you can go and do with your Page to fix things up? 157 00:10:54,801 --> 00:10:59,631 Because often you'll find that Page success comes back 158 00:10:59,631 --> 00:11:01,401 to getting back on track. 159 00:11:01,911 --> 00:11:05,601 Going back to that LinkedIn strategy that I know you're smart marketers 160 00:11:05,601 --> 00:11:10,491 and have already probably established somewhere, but keeping things on track 161 00:11:10,491 --> 00:11:14,781 instead of being dragged in every direction by different colleagues is 162 00:11:15,021 --> 00:11:19,821 a skill that will solve most Company Page problems that are out there. 163 00:11:20,061 --> 00:11:24,336 So if you're having some trouble keeping things on track or not sure whether 164 00:11:24,336 --> 00:11:28,806 you've drifted off course or you want to understand whether your Page actually 165 00:11:28,806 --> 00:11:33,516 resonates with your target audience from an outsider's point of view, not someone 166 00:11:33,516 --> 00:11:35,886 like yourself that's so close to things. 167 00:11:36,186 --> 00:11:39,246 Then of course, reach out and let's have that conversation because 168 00:11:39,516 --> 00:11:42,966 podcast listeners, you are my favorite clients to work with. 169 00:11:43,146 --> 00:11:44,321 We are on the same Page. 170 00:11:45,031 --> 00:11:49,831 You know, I'm here to support you and I'm just having so much fun helping 171 00:11:49,831 --> 00:11:54,331 my clients right now discover what's holding their Page back and hint, 172 00:11:54,361 --> 00:11:59,881 it's not the LinkedIn algorithm, giving them a concrete set of actions 173 00:11:59,881 --> 00:12:01,866 that they can take with confidence. 174 00:12:02,496 --> 00:12:07,446 To align with their business goals and really achieve that return 175 00:12:07,656 --> 00:12:08,966 that people are looking for. 176 00:12:08,966 --> 00:12:10,506 So if that sounds good to you. 177 00:12:10,566 --> 00:12:11,586 You know where to find me. 178 00:12:11,616 --> 00:12:14,646 All the details are in the show notes, and that's me listeners, 179 00:12:15,076 --> 00:12:18,996 three problems solved and that's me done for this week, listeners. 180 00:12:18,996 --> 00:12:20,676 So until next week, cheers.