I'm Paul Comfort.
Paul Comfort:Welcome to another edition of Transit Unplugged.
Paul Comfort:On today's episode, we take you to Phoenix, Arizona, where I met with
Paul Comfort:Scott Smith, the former CEO of the transit system there at Valley Metro.
Paul Comfort:He served for five and a half years as CEO, and prior to that, he was
Paul Comfort:the 38th mayor of Mesa, Arizona.
Paul Comfort:And he was the president of the United States Conference of Mayors.
Paul Comfort:What a great discussion we had about his career path, how he worked his way into
Paul Comfort:becoming the CEO of a transit system.
Paul Comfort:I think you'll find it very interesting.
Paul Comfort:We also talk about how he was able to, garner public support for
Paul Comfort:referendums to support light rail.
Paul Comfort:On next week's episode, we meet with Jessica Mefford Miller, his successor.
Paul Comfort:She and I took a ride on those light rail systems and talked about...
Paul Comfort:Operating it and what the current challenges are and
Paul Comfort:the expansion plans coming up.
Paul Comfort:We kick off today's episode, though, honoring the awful memorial
Paul Comfort:of the assassination of the United States President John F.
Paul Comfort:Kennedy 60 years ago this week in Dallas, Texas, where he was killed on November
Paul Comfort:22nd, the day this episode goes live.
Paul Comfort:I asked Scott to reflect on that and what his call for public service meant to him
Paul Comfort:as a young man and through his career on today's episode of Transit Unplugged.
Paul Comfort:On this awful anniversary of the assassination of John F.
Paul Comfort:Kennedy 60 years ago, November 22nd, 1963.
Paul Comfort:Uh, we remember the words, uh, during his inauguration that President
Paul Comfort:Kennedy kind of was a challenge, Scott, to, I think, all of us, uh, and to
Paul Comfort:generations to come, which was ask not what your country can do for you, but
Paul Comfort:ask what you can do for your country.
Paul Comfort:And Scott Smith, you've spent a lot of your career, So you're
Paul Comfort:serving your country as a mayor, as a president of the U.
Paul Comfort:S.
Paul Comfort:Council of Mayors, and then also as CEO of Valley Metro.
Paul Comfort:What does that quote mean to you?
Scott Smith:Well, the quote to me sort of defines what our responsibilities are as
Scott Smith:Americans, as members of our communities.
Scott Smith:And to remember why we are where we are, where we are, I obviously remember, I'm
Scott Smith:old enough to remember the assassination.
Scott Smith:I think I was in second grade, but more importantly, it was my mother's birthday.
Scott Smith:Oh, wow.
Scott Smith:And, uh, my father was a superintendent of schools for many years, over 35 years.
Scott Smith:And so, uh, being in the public service mode has always been second nature.
Scott Smith:He was also in the military, part of the greatest generation.
Scott Smith:And our household was just always talking about our, our, our duty.
Scott Smith:Duty was a big word.
Scott Smith:Responsibility, blessings, giving back.
Scott Smith:And, and I think that, that what President Kennedy said struck a chord because
Scott Smith:it synthesized in a few short words what, what has been, have been written
Scott Smith:in books and sermons and everything.
Scott Smith:It's very simple, straightforward, and, and very Soft yet we have
Scott Smith:a responsibility in this country because we, we take for granted our
Scott Smith:many blessings that we enjoy, the many advantages and opportunities,
Scott Smith:regardless of where you are and what you think, you have more opportunities
Scott Smith:and having lived outside the U.
Scott Smith:S.
Scott Smith:for several years.
Scott Smith:I can tell you that we are still unique, and that uniqueness came at a
Scott Smith:price, and it also comes with a lot of responsibility, and every time I hear
Scott Smith:that, I remember that day, that fateful day, because like I said, it was my
Scott Smith:mom's birthday, but I also, it reminds me what my parents and what my community
Scott Smith:has encouraged and taught me all along.
Scott Smith:And that is we have a responsibility to serve.
Scott Smith:What they didn't say is that, as President Kenney said, if you give to
Scott Smith:your country, the return is multiple.
Scott Smith:You don't get a one for one return.
Scott Smith:I've experienced in my time in public service that whenever I
Scott Smith:give that, the rewards I receive, and they're not financial rewards,
Scott Smith:the rewards I receive from working with my community, fellow community
Scott Smith:members, others, is just incredible.
Scott Smith:And so I always take...
Scott Smith:I always loved that comment.
Scott Smith:I've, I've, with the whole generation of people that was changed by that
Scott Smith:comment, but it also confirmed to me what, what I was already being taught.
Scott Smith:And that's why it's meant so much to me.
Paul Comfort:And just briefly, for a young person today contemplating
Paul Comfort:a career in public service, what would you say to them?
Scott Smith:I would say just do it.
Scott Smith:there are things that are hard to explain that, that come to
Scott Smith:you from serving the public.
Scott Smith:There are opportunities you get that you will not get anywhere else.
Scott Smith:In business, in, in the private sector, uh, there are rewards that you will
Scott Smith:not glean anywhere else but public service, uh, and, and I would, I would
Scott Smith:seriously, I tell people seriously consider, uh, a career, a path, whatever
Scott Smith:it is to, to serve your community, serve your, your, your, your, your country,
Scott Smith:because, number one, I, I do believe in duty, but number two, it's worth it.
Scott Smith:It's worth it in ways that you'll, you'll never learn until you actually do it.
Scott Smith:And then you'll say, wow,
Paul Comfort:that's great.
Paul Comfort:Well, thank you for your service, Scott.
Scott Smith:Thank you, Paul.
Paul Comfort:Excited to be here with Scott Smith in Phoenix, your hometown.
Paul Comfort:Uh, and, uh, thanks for being on the podcast.
Paul Comfort:Well, thanks for having me Paul.
Paul Comfort:Yeah.
Paul Comfort:So Scott and I are old pals from when we were both CEOs of transit systems, me
Paul Comfort:and Baltimore, he here in Phoenix, but Scott, you've got an amazing background
Paul Comfort:that I just want to start off with, you were the 38th mayor of Mesa, Arizona,
Paul Comfort:between 2008 and 2014, and then you resigned to run for the governor?
Paul Comfort:Of Arizona.
Scott Smith:Crazy goodness.
Paul Comfort:That was exciting, man.
Paul Comfort:In 2013 and 14 when you were President of the United States Conference of Mayors,
Paul Comfort:dude, you're the man and then, uh, you were president of Great Western Homes
Paul Comfort:and K Name Homes and you served as CEO of Valley Metro for five and a half years,
Paul Comfort:which is a feed in itself these days.
Paul Comfort:Uh, and when
Scott Smith:you retire, I have a hard time keeping a job anywhere,
Scott Smith:. Paul Comfort: And then you retired at the end of 2022 and we're actually.
Scott Smith:Uh, while we're here, we're going to be talking to Jessica Medford Miller,
Scott Smith:your, uh, successor, who's great, uh, and she's going to show us a lot
Scott Smith:of the stuff that you built and what she's been doing since she got here.
Scott Smith:So yeah, it is.
Scott Smith:Uh, I don't really even know where to start.
Scott Smith:I tell you where I want to start.
Scott Smith:Mesa.
Scott Smith:Tell us about Mesa and, and how you got involved and how you became a mayor there.
Scott Smith:Mesa is actually the 34th or 35th largest city in the country now.
Scott Smith:Really?
Scott Smith:Like how many people?
Scott Smith:About 520, 000 people now.
Scott Smith:Wow.
Scott Smith:It's actually bigger population wise than St.
Scott Smith:Louis, Miami, Minneapolis, even Atlanta.
Scott Smith:The cities, yeah.
Scott Smith:I didn't know that.
Scott Smith:But it lives in the shadow of the fifth largest city.
Paul Comfort:Yeah.
Paul Comfort:Oh, Phoenix.
Paul Comfort:Phoenix, yeah.
Paul Comfort:Because it's very close, right?
Scott Smith:It's very close.
Scott Smith:Yeah.
Scott Smith:We right next door each other.
Scott Smith:Uh, but it's, it's a big city by any measure and I am, uh, I, I lived
Scott Smith:in Mesa since I was 11 years old.
Scott Smith:My father was superintendent of schools there, so I was very involved in the
Scott Smith:community, watched it grow, owned a business there, uh, and so I got
Scott Smith:involved in the community and, uh, after I got out of the construction
Scott Smith:business and home building business.
Scott Smith:I was really looking for a way to be involved, and I decided
Scott Smith:to get into politics, uh, in my fifties and run for mayor.
Scott Smith:And I won!
Scott Smith:And, uh, it actually was the six years I spent as mayor were just
Scott Smith:amazing . It's, it's, I believe the best political job there is.
Scott Smith:Because you actually are on the ground for getting things done.
Scott Smith:Yeah.
Scott Smith:It's non partisan here in Arizona.
Scott Smith:And so you, you deal with issues more than you deal with politics.
Scott Smith:Right.
Scott Smith:So it's non partisan.
Paul Comfort:You don't want it as a
Scott Smith:Republican or Democrat.
Scott Smith:Oh, that's interesting.
Scott Smith:Yeah.
Scott Smith:A citizen.
Scott Smith:Right.
Scott Smith:And I really, really.
Paul Comfort:That's probably the way it should be, man.
Scott Smith:Cause yeah, I, you know, I, I like it because.
Scott Smith:It's funny, you go to the, you mentioned the U.
Scott Smith:S.
Scott Smith:Conference of Mayors, and we would get into these group, these discussions
Scott Smith:with a large group of mayors, and a lot of times, you couldn't tell who was an
Scott Smith:R and who was a D, because we talked about issues, and sooner or later, the
Scott Smith:ideology, the philosophy came out, but you really discussed how to get things done.
Scott Smith:That's right.
Scott Smith:Local politics is where the rubber hits the road, man.
Scott Smith:You can't hide.
Scott Smith:You know, as, as famous mayor of New York, uh, Fiorello LaGuardia said, Oh yeah.
Scott Smith:There is no difference between a Republican pothole
Scott Smith:and a Democratic pothole.
Scott Smith:Ha ha, I love that.
Scott Smith:And you find that out.
Scott Smith:Yeah.
Scott Smith:And so I really enjoyed that because I'm a doer
Scott Smith:. And that's actually how I got involved in transit.
Scott Smith:Okay.
Scott Smith:Because while I was mayor, we planned and started construction on the extension of
Scott Smith:light rail through our downtown into Mesa.
Scott Smith:It was around the edge of the city, we took it through and I was ... With my
Scott Smith:development background, I couldn't help myself to get deeply involved in the
Paul Comfort:planning and
Scott Smith:even reviewing engineering and things like that of the light
Scott Smith:rail and really got the bug.
Scott Smith:So when, uh, after I left being Mayor and ran for Governor and they were
Scott Smith:looking for a CEO, a guy at Metro, they asked me to be the interim.
Scott Smith:Uh, for three to six months, and that three to six month gig
Scott Smith:turned into a six year gig . Wow.
Paul Comfort:And I really enjoyed that too.
Paul Comfort:Now I've heard that Phoenix is the fastest growing place like in the
Paul Comfort:country and has been for a little bit.
Paul Comfort:Is that right?
Scott Smith:Maricopa County, which is, this is unique because Phoenix,
Scott Smith:the Phoenix metro area is one county.
Scott Smith:It's one of the largest counties in the country.
Scott Smith:Okay.
Paul Comfort:Uh, and does that include your?
Scott Smith:Includes Mesa.
Scott Smith:Mesa, okay.
Scott Smith:There's about 5 million people in, in Maricopa County.
Scott Smith:Okay.
Scott Smith:About 1.
Scott Smith:7 million, 1.
Scott Smith:8 million in Phoenix, 500, 000.
Scott Smith:And we have very interesting makeup regionally because we
Scott Smith:have a lot of what are called boomers that have grown so fast.
Scott Smith:We have several cities that are over 200, 000, 250, 000.
Scott Smith:That in any other state would be, yeah, massive.
Scott Smith:Yeah.
Scott Smith:Yeah.
Scott Smith:The town of Gilbert, the town of Gilbert, which borders, it's
Scott Smith:a town, it's 260, 000 people.
Scott Smith:That's
Paul Comfort:probably the biggest town in the country.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Scott Smith:And so it's, it's, it's created this, our growth has created
Scott Smith:a lot of challenges, but boy, if you want to come from anywhere and
Scott Smith:we have people from everywhere and anywhere, everybody wants to come here.
Scott Smith:It's warm.
Scott Smith:Everyone wants to come here, even though it's hotter than, you know, in the summer.
Scott Smith:But it's a place where traditions are five years old in many cases, and anybody
Scott Smith:can do anything and be anything because of the newness of the population, and
Scott Smith:it's a great place for opportunity.
Scott Smith:And, uh, and it's, it was a great place to grow up too.
Scott Smith:Because of my time as, as mayor, Uh, I was invited to go back to Harvard for a
Scott Smith:semester on a fellowship, which I really enjoyed, uh, to talk about city, uh,
Scott Smith:in the, in the, in the Kennedy School of Government, to talk about municipal
Scott Smith:leadership and things like that, and as I was literally driving back across country
Scott Smith:from Cambridge, I get a call from one of the board members, my fellow mayors
Scott Smith:was on the board of Valley Metro, and they had had some challenges and issues
Scott Smith:here with leadership, and they called and said, listen, um, Our CEO just left.
Scott Smith:You said
Paul Comfort:you're not governor, maybe.
Paul Comfort:I'm not
Scott Smith:governor.
Scott Smith:We know you're coming.
Scott Smith:We don't know what you're coming back to.
Scott Smith:Our guess is you're absolutely unemployed.
Scott Smith:Okay?
Scott Smith:And I'm literally driving across Maryland at the time.
Scott Smith:Is that right?
Scott Smith:Yeah.
Scott Smith:I'm headed south, going across Maryland, getting this call.
Scott Smith:And they said, would you be interested in being the CEO of Valley Metro?
Scott Smith:Until we can hire a new one, and I immediately said, no, I had no
Scott Smith:interest in running a transit agency.
Scott Smith:And my friend who had flown out from Phoenix to drive back with me, because my
Scott Smith:wife had gone back early, reached across the car and hit me and says, don't say no!
Scott Smith:Hey, let me sleep on it, I'm coming back tomorrow.
Scott Smith:And uh, then I said, why would I be the interim CEO of Mountain Metro?
Scott Smith:And he said, it'll be good for your resume.
Scott Smith:I said, Dave, I'm 60 years old.
Scott Smith:I don't need to build a resume.
Scott Smith:Come on, I'll just do it.
Scott Smith:It'll be fun.
Scott Smith:You can do it, you get you settled back in, and then you
Scott Smith:can go on and do whatever.
Paul Comfort:Okay, whatever.
Paul Comfort:So that was your interim plan that lasted almost six years.
Scott Smith:And the board tried to hire a CEO, didn't find anyone
Scott Smith:that really connected with them.
Scott Smith:Oh, you had all the background, man.
Scott Smith:Well, and, and we, and we had two or three very large projects.
Paul Comfort:Yeah, we'll
Scott Smith:talk about those in just a second.
Scott Smith:Yeah, we're getting ready to go before the FTAs are funding.
Scott Smith:And I just sort of settled in and.
Scott Smith:I went on a series of, of, uh, interim, then six one year contracts.
Scott Smith:The idea being that at some time, yeah, I never put pictures of
Scott Smith:my family in any of my office.
Scott Smith:I literally thought that every year,
Paul Comfort:well, I guess I'll
Scott Smith:stay around, I guess I'll stay around another year.
Scott Smith:And we just go on and we just kind of decided to keep going.
Scott Smith:And finally one year I said, okay, the projects are funded.
Scott Smith:I'm gonna retire.
Scott Smith:And that's sort of how it went.
Scott Smith:Wow.
Scott Smith:And it was, uh, really exhilarating.
Scott Smith:I, I'm glad that my friend, uh, reached across.
Scott Smith:Yeah.
Scott Smith:And punched me because I, I, I learned, I got involved in the transit
Scott Smith:industry and learned to love it.
Scott Smith:I learned to love the fraternity, the friendships.
Scott Smith:Yeah.
Scott Smith:Amazing people, uh, that I, uh, that I, I got to know and work with
Scott Smith:and I just thoroughly enjoyed it.
Scott Smith:Yeah.
Scott Smith:You know what
Paul Comfort:I like about our industry is just what you said.
Paul Comfort:Thank you.
Paul Comfort:Um, nobody's competing against each other.
Paul Comfort:You know, we're all trying to help each other.
Paul Comfort:Like in
Scott Smith:Baltimore, yeah, yeah, that's right.
Scott Smith:Yeah.
Paul Comfort:But I want to learn from you, you know, if I'm running a system,
Paul Comfort:what's some good things you're doing.
Paul Comfort:So let's talk about that for a minute, because I think you did some amazing
Paul Comfort:things during your time there that we can learn from in this industry.
Paul Comfort:And one of them was, uh, uh, and my good friend, Valerie Nielsen told me about
Paul Comfort:this, uh, is, um, tell us about these two
Scott Smith:referendums you did.
Scott Smith:Well, one of the big projects we were working on was a five and a
Scott Smith:half mile extension of light rail, due south from downtown Phoenix.
Scott Smith:Five and a half miles?
Scott Smith:Five and a half miles.
Scott Smith:Dude, that's a long way.
Scott Smith:Just a, really a straight shot down Central Avenue.
Scott Smith:Okay.
Scott Smith:From downtown Phoenix down through South Phoenix.
Scott Smith:Now South Phoenix, historically, uh, has, has been, uh, has been majority minority,
Scott Smith:mostly Hispanic and African American.
Scott Smith:Uh, it's, and it's struggled for a lot of years.
Scott Smith:There's a lack of investment.
Scott Smith:So.
Scott Smith:People in the community felt this would be a great investment to take this
Scott Smith:right down the middle of Central Avenue.
Scott Smith:Central Avenue was a boulevard, meeting in the middle, two lanes both sides.
Scott Smith:You're gonna run it down
Paul Comfort:the middle?
Paul Comfort:Run
Scott Smith:it down the middle.
Scott Smith:Okay.
Scott Smith:Uh, and, uh, and thought it would be very, very good.
Scott Smith:And then, um, some of the, some of the typical objections to light rail came up.
Scott Smith:You know, the, the, the destructive nature of construction.
Scott Smith:It's, it's tough.
Scott Smith:Yeah.
Scott Smith:Light rail construction is tough.
Scott Smith:Yeah.
Scott Smith:And, and a lot of concerns, especially the small businesses along the
Scott Smith:route, a lot of the places who felt it would be displacing, uh, uh,
Scott Smith:communities of interest, they were afraid of, uh, gentrification, all
Scott Smith:the things that have normally come up when you do a project like this.
Scott Smith:And one of the big things was, and this is interesting, because the road, as
Scott Smith:I mentioned, was four lanes, with a median down the middle, and it had a
Scott Smith:lot of businesses that were close to the road, literally up to the sidewalk,
Scott Smith:and in order to widen that, there would have been over 80 businesses that
Scott Smith:would have had to have gone down, and a lot of these were old businesses.
Scott Smith:Family, small businesses, and so the leadership, uh, before I got there,
Scott Smith:decided that, no, we don't, that would be too disruptive to the community, and
Scott Smith:in order to maintain those businesses and those buildings, they decided to widen as
Scott Smith:much as they could, but not to touch the buildings, which meant that for most of
Scott Smith:the route, they would go down to a very wide two lanes, two lanes, bike lane,
Scott Smith:parking, but they didn't have enough room for four lanes along the entire route.
Scott Smith:Okay.
Scott Smith:So, of course, that got the ire and the attention of a lot of people who
Scott Smith:said, wait a second, you're going to go from four lanes to two lanes?
Scott Smith:Yeah.
Scott Smith:That's going to destroy us.
Scott Smith:Yes.
Scott Smith:And studies showed that it wouldn't do that, that there were disagreements,
Scott Smith:and finally a group of people were so upset that they formed a
Scott Smith:group, four lanes or no trains.
Scott Smith:In other words, you either give us four lanes or don't do light rail.
Scott Smith:Yeah, that's interesting.
Scott Smith:Four lanes, no trains.
Scott Smith:And they got, and they joined with some conservative groups who don't like
Paul Comfort:rail transit.
Paul Comfort:Spending money on transit, right, yeah.
Paul Comfort:And so it was
Scott Smith:a very interesting mix.
Scott Smith:Mostly liberal democrat, but, uh, uh, but residents of that community who felt they
Scott Smith:would be disproportionately affected.
Scott Smith:And conservative groups who wanted to take an aim at, at rail transit and
Scott Smith:funding especially of rail transit.
Scott Smith:Okay.
Scott Smith:Got together and collected enough signatures to put a,
Scott Smith:uh, an issue on the ballot.
Scott Smith:And the interesting thing is, is that Phoenix has an existing transit
Scott Smith:tax, or transportation tax, and a good portion of that was being
Scott Smith:used to build the light rail.
Scott Smith:So what the opponents did was, for the first time in U.
Scott Smith:S.
Scott Smith:history, they had an up or down on, on rail.
Scott Smith:And it wasn't, it wasn't just to delay this project, it was, we're going to put
Scott Smith:into, into, um, uh, ordinance that the city of Phoenix could not spend one penny
Scott Smith:on any rail project anywhere in the city.
Scott Smith:And we're going to take that money, and we're going to redirect it
Scott Smith:to fix potholes in the streets.
Scott Smith:I mean, that's a pretty, that's a pretty compelling argument.
Scott Smith:I mean, you've got one line, and we had a couple of other lines inside the
Scott Smith:city, which nearby or outside the city.
Scott Smith:But if you're not building rail in Phoenix, it doesn't make any sense.
Scott Smith:It doesn't connect.
Scott Smith:So this would have killed the expansion of the light rail program in Metro Phoenix.
Scott Smith:Because Phoenix is literally in the center of the city, of the metro area.
Scott Smith:Uh, and it went to a vote, and an amazing thing happened.
Scott Smith:See, you would expect people who live 10 miles away to not care about
Scott Smith:light rail, not in their community.
Scott Smith:Wait, you're going to take that money?
Scott Smith:You're going to fix the street in front of my house?
Scott Smith:And we were very, very afraid.
Scott Smith:We ran a campaign, though, to talk about the history of light rail.
Scott Smith:Light rail is fairly new, only opened in 2008.
Scott Smith:Okay.
Scott Smith:In metro Phoenix, so relatively new.
Scott Smith:And what we found was that people have not only accepted light rail,
Scott Smith:but they, they love light rail.
Scott Smith:Uh, it went to a vote, everyone's afraid, uh, uh, that it literally should pass.
Scott Smith:it was defeated in all but two precincts in the entire city.
Scott Smith:Their effort to stop it was defeated.
Scott Smith:The effort to stop it was, and it was defeated 65 35, it wasn't even close.
Scott Smith:Wow.
Scott Smith:In solid Republican districts, in solid Democratic districts, it didn't matter.
Scott Smith:It, the only thing that was different was the margin of victory.
Scott Smith:Only two precincts, uh, did it not pass, and those were two that were
Scott Smith:in southeast right along Latter day.
Scott Smith:Okay, yeah, yeah.
Scott Smith:A lot of the activists were.
Scott Smith:Right.
Scott Smith:And even then, it was like 50.
Scott Smith:1 to 49.
Scott Smith:Really?
Scott Smith:So...
Scott Smith:So what was the secret, do you think?
Scott Smith:I think telling the story and just talking openly and honestly.
Scott Smith:We said, listen, we get it.
Scott Smith:We know that, that, that businesses will be harmed by construction, but
Scott Smith:this is a generational investment.
Scott Smith:This is not for the next five years.
Scott Smith:It literally is for the next five, six generations.
Scott Smith:And when you make those kinds of investments to get something
Scott Smith:better, yes, there is pain.
Scott Smith:We're not going to deny that.
Scott Smith:We're doing the very best we can with programs, with assistance
Scott Smith:to help those businesses.
Scott Smith:And we look and see how this investment in transit, and especially in light
Scott Smith:rail, has changed our community.
Scott Smith:People can see that.
Scott Smith:When they can touch it and feel it, uh, then, then they're making their
Scott Smith:judgment based on their own experience.
Scott Smith:And we didn't try to change their mind.
Scott Smith:We just tried to confirm that this investment we've made, this hundreds
Scott Smith:of millions of dollars that we have put in locally, in addition to the
Scott Smith:federal money, has been worth it.
Scott Smith:And, uh, and we talked openly about, about the problems that we always have.
Scott Smith:Nothing's perfect.
Scott Smith:Right.
Scott Smith:We didn't deny the challenges and the issues.
Scott Smith:But we just talked about that it's an investment that's worth making and
Scott Smith:that in the long run will continue to benefit our city, and the voters
Scott Smith:agreed And what's happened since then?
Scott Smith:Uh, the construction continues.
Scott Smith:Uh, that line is going to be, uh, this was in 2019.
Scott Smith:Oh.
Scott Smith:Early in the, uh.
Scott Smith:Okay.
Scott Smith:It was before construction actually really started.
Scott Smith:So, they're in the final, they'll be in the final stages, it'll be finished
Scott Smith:at the end of this year, and testing will open up in early, early 2025.
Paul Comfort:And, uh, tell us, there's some other stuff
Paul Comfort:going on with Light Rail, right?
Paul Comfort:You had a Gilbert Road extension to Mesa, and Accessibility Hence Rail
Paul Comfort:Station at 50th and Washington, and you got 530 million in a federal grant?
Paul Comfort:The
Scott Smith:reason why I stuck around for six years is that we had four
Scott Smith:major, five major projects going on.
Scott Smith:Okay.
Scott Smith:And, you know, as with my development background and, uh, for transit,
Scott Smith:I was a kid in a candy store.
Scott Smith:It was very difficult to remember during that time, I won't say which
Scott Smith:administration was there, but the, well, the Trump administration
Scott Smith:was trying to defund all rail.
Scott Smith:And this is when we were going up for our full funding grant agreement.
Scott Smith:This was during this time of real challenge.
Scott Smith:And working really hard with, uh, the FTA and with others and with our delegations.
Scott Smith:We got those through, but we did, uh, we, we, we, uh, had three, uh, light
Scott Smith:rail projects in the project, a major, really, uh, nice, uh, um, rail station,
Scott Smith:which was designed in conjunction with Ability360, which, uh, handles, uh,
Scott Smith:disabled, and it's, it's probably the most ADA compliant on steroids almost of
Scott Smith:any rail station in the entire country.
Scott Smith:They helped design the platform, the accessibility, everything.
Scott Smith:And it's right next to a 360, uh, facility.
Scott Smith:And then we did the, uh, streetcar.
Scott Smith:A modern streetcar in Tempe.
Scott Smith:And designed and built that.
Scott Smith:And I was able to be right in the middle of that.
Scott Smith:So I, I really enjoyed that.
Scott Smith:What
Paul Comfort:a, what a great story.
Paul Comfort:Alright, so, uh, last question or two is about the future.
Paul Comfort:So you've had an amazing career.
Paul Comfort:What is going on right now?
Paul Comfort:So we're, this is, you know, the end of 2023.
Paul Comfort:Uh, transit systems across the country are still struggling to
Paul Comfort:rebound from their ridership losses.
Paul Comfort:Give us some wisdom or perspective.
Scott Smith:I do have perspective.
Scott Smith:Okay, give us perspective.
Scott Smith:Yeah, I have a whole lot of wisdom.
Scott Smith:I think transit, especially rail transit is, is at a real crossroads.
Scott Smith:And I was talking about this before I left and before the pandemic and
Scott Smith:everything, because it's a double whammy.
Scott Smith:First of all, uh, we still haven't, we still don't know where
Scott Smith:transit is headed, uh, in the new workforce in the near future.
Scott Smith:I don't know whether Or to what level transit will recover because
Scott Smith:lifestyles have changed so much, uh, and the workplace has changed so much.
Scott Smith:And I've talked to friends who run companies and they're talking about
Scott Smith:how absolutely difficult it is to get back to a five day work week.
Scott Smith:And some of them, they say, we have a three day work week and we don't
Scott Smith:enforce it because we can't, uh, you know, you look, you hear stuff
Scott Smith:like that and you wonder what.
Scott Smith:That bodes for transit.
Scott Smith:The real thing, though, that I think was a threat even before the pandemic was the
Scott Smith:spiraling costs to build transit systems.
Scott Smith:Uh, and I said this at one time at an APTA conference.
Scott Smith:I said, I'm really worried that we are pricing ourselves out of business.
Scott Smith:It didn't go over very well.
Scott Smith:I had two or three people come up and say, how can you be so negative?
Scott Smith:I think it's true.
Scott Smith:When you look at what it costs for us to build a mile of, especially rail, BRT.
Scott Smith:Um, when you combine, that was a, that is a problem by itself.
Scott Smith:When you combine that with the uncertainty of transit in the future and even a
Scott Smith:lesser transit ridership, I think there's problems that people in the industry are
Scott Smith:not talking openly and honestly about.
Scott Smith:I think the cost of, of, of developing projects.
Scott Smith:is, is maybe the bigger problem.
Paul Comfort:And you've got a great background in that because you
Paul Comfort:spent a career in building things.
Scott Smith:Yeah, and I know that there's ways to do things.
Scott Smith:I think we over Why don't we make you czar
Paul Comfort:of building transit a little more cheaply in America?
Paul Comfort:Well,
Scott Smith:when I look at Paris and look what they, what they spent
Scott Smith:and when they expanded, I can't remember if this is right or not.
Scott Smith:They expanded their underground.
Scott Smith:I think they built like 10, 15 miles and it costs less than the two
Scott Smith:miles to expand the subway itself.
Scott Smith:Yeah, yeah, yeah.
Scott Smith:And now, now France is not exactly a labor.
Scott Smith:Right, right, yes.
Scott Smith:Uh, you know, they, they have much more stricter, but
Scott Smith:they did it less than we did.
Scott Smith:I think, I think we have to really look at how we're engineering projects.
Scott Smith:I mean, if, if there was a nuclear explosion in Phoenix, I want to be
Scott Smith:standing on one of our platforms.
Scott Smith:It's that strong.
Scott Smith:Because those things are engineered so well, overengineered you might
Scott Smith:say, uh, you know the thing that, for example, on our south central
Scott Smith:extension, we spent almost a half a billion dollars moving utilities.
Scott Smith:I will guarantee you that that's not sustainable.
Scott Smith:We've got to figure out a way.
Scott Smith:I'm
Paul Comfort:nominating you, Nuria, are you listening?
Paul Comfort:We've
Scott Smith:got to have a way to allow.
Scott Smith:Things, uh, tracks to be built on top of things and make it work.
Scott Smith:That's what they do in other places, because the costs are
Scott Smith:gonna, are just gonna push up.
Scott Smith:And that's, that's where I think is one of our biggest challenges.
Scott Smith:And, and nobody's really talking honestly about that, openly.
Scott Smith:Yeah.
Scott Smith:Maybe honestly, but openly about that.
Paul Comfort:That's great, very good.
Paul Comfort:Well, thank you for sharing with us.
Paul Comfort:Yeah, some of the, uh, background and history and some lessons we can learn.
Paul Comfort:And, uh, I hope you stay involved.
Paul Comfort:You've got a lot of wisdom and experience that you can give.
Scott Smith:I hope, I hope I'm allowed to stay involved and I get invited to stay.
Scott Smith:Because I, as you can tell, I have a lot of strong feelings.
Scott Smith:Some of them are completely full of it.
Scott Smith:Some of them, though, I think are sort of on the, on the, on the, on the spot.
Scott Smith:Yes.
Scott Smith:I think so too.
Scott Smith:Thanks to you so much for allowing me
Scott Smith:to talk to you.
Paul Comfort:Absolutely.
Paul Comfort:Thanks again, brother.
Tris Hussey:Hi, this is Tris Hussey, editor of Transit Unplugged.
Tris Hussey:And I was, I've been listening to Scott's story about this landslide
Tris Hussey:victory or loss on the LRT ballot measure because I think this might
Tris Hussey:be the only time a ballot measure failing is actually good for transit.
Tris Hussey:So I thought I'd take a moment to ask a regular contributor,
Tris Hussey:Elea Carey, what she thought.
Tris Hussey:And it worked!
Tris Hussey:And what other transit agencies could learn from this?
Tris Hussey:Hey Elea!
Tris Hussey:How's it going?
Elea Carey:Hey, Tris.
Elea Carey:Yeah, this is kind of a mystery wrapped in a riddle with a very happy ending.
Tris Hussey:is!
Tris Hussey:So, one of the things, you can hear it in his voice, when Scott is talking about
Tris Hussey:the ballot measure, when it was early on, and he was surprised by the amount
Tris Hussey:of community support he already had.
Tris Hussey:That areas he didn't think would be interested at all, were like, no,
Tris Hussey:no, no, no, no, no, we want LRT.
Tris Hussey:So what do you think?
Tris Hussey:How do they do that?
Tris Hussey:What does it take to build that kind of community support when you need it
Tris Hussey:? Elea Carey: I'm making a guess that Valley Metro has some really good
Tris Hussey:connections in the community and really good communications with the
Tris Hussey:community, really good relationships.
Tris Hussey:How do you build those kind of good relationships in the community?
Tris Hussey:I think it's, um, being there, very present, being on the street,
Tris Hussey:uh, starts with management, riding your vehicles and engaging with the
Tris Hussey:public and goes to the more formal kinds of engagement, like community
Tris Hussey:engagement, where we sit down and.
Tris Hussey:Talk to the people in the community and have real listening sessions where
Tris Hussey:we're not showing up and saying, hey, this is what we plan to do in your
Tris Hussey:community where you're really willing to show up and, um, say, we want to
Tris Hussey:hear what you want to have happen.
Tris Hussey:And I suspect that in this instance, um, that that kind of behavior had
Tris Hussey:been going on for quite a while.
Tris Hussey:We'll
Tris Hussey:right.
Tris Hussey:Yeah, it doesn't happen overnight, but let's dig into tactics.
Tris Hussey:Your agency, you're facing this kind of ballot measure, either something you want
Tris Hussey:to win or something you want to defeat.
Tris Hussey:What are the top three things you would tell an agency to start doing?
Elea Carey:start early and anticipate that this is going to be a really long
Elea Carey:process, uh, whether you're building trust or rebuilding trust, whether you
Elea Carey:have a good relationship already or not.
Elea Carey:So understand that you need to go out into the community.
Elea Carey:You need to really listen, really show up and hear what they have to say.
Elea Carey:And I think reflecting what the community has to say back through
Elea Carey:your communications and consistently communicating, this is what we're hearing.
Elea Carey:Did we get that right?
Elea Carey:And all of the communications associated with the early parts of
Elea Carey:the cycle of getting buy in need to be really broadly disseminated, and
Elea Carey:of course, in multiple languages.
Elea Carey:You have a mandate to communicate in this way, but it'll also serve
Elea Carey:you the best in the long run.
Tris Hussey:Okay, now here's something where You and I have been talking and you
Tris Hussey:don't agree with what I'm going to ask, and I want, I'm dying for your opinion.
Tris Hussey:So Scott talks at the end, wrapping that ballot measure discussion up, that
Tris Hussey:he told people the unvarnished truth.
Tris Hussey:Yep, there are businesses who are going to be affected.
Tris Hussey:Yes, construction is going to take a while and it's going to be inconvenient.
Tris Hussey:He gave, he gave them the good and the bad.
Tris Hussey:I'm not sure if I were him and he was like, and we were in the Before the
Tris Hussey:ballot measure failed, I would really be that open, but you disagree with me.
Tris Hussey:Why?
Elea Carey:Yeah, I think that's where the trust is built, is being open
Elea Carey:that way, and being really willing to show up, show up without an agenda.
Elea Carey:Show up and say, and you know, that takes a lot of courage to do that,
Elea Carey:especially when you have big plans and you're thinking generations in
Elea Carey:advance, but show up and be willing to listen to what people have to say,
Elea Carey:and be willing to change your plans along the way, based on what you hear.
Elea Carey:And I think when people sense that, they start to build a lot more trust.
Elea Carey:And when that trust is there, people can say, okay, I'm starting to get it.
Elea Carey:It's not a five year plan.
Elea Carey:It's a five generation plan.
Elea Carey:I understand.
Elea Carey:I I'm willing to put my trust in you for five generations, that this
Elea Carey:is going to serve the betterment of the community in the long run.
Tris Hussey:Oh, that's great.
Tris Hussey:You wrapped it up really well.
Tris Hussey:Elea, as always, thank you for being a regular contributor to Transit Unplugged.
Tris Hussey:Elea Carey, you can find her on LinkedIn.
Tris Hussey:Her name is spelled E L E A C A R E Y.
Elea Carey:Thanks, Tris.
Tris Hussey:Hi, this is Tris Hussey, editor of Transit unplugged.
Tris Hussey:Thank you for listening to this week's episode and a special thanks to our guest
Tris Hussey:Scott Smith, former CEO of Valley Metro.
Tris Hussey:Now coming up next week on the show we're sticking with Valley
Tris Hussey:Metro and Paul is talking with the current CEO, Jessica Mefford Miller.
Tris Hussey:I'm gonna find out where the LRT is now and what the plans for the future are.
Tris Hussey:If you're really getting into valley Metro and interested in Phoenix, Arizona.
Tris Hussey:Well, we have a treat for you coming up in January, 2020 for Phoenix and Valley.
Tris Hussey:Metro are the features of transit unplugged TV.
Tris Hussey:So watch for that on YouTube.
Tris Hussey:While you're listening to the show.
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Tris Hussey:So until next week, ride safe.
Tris Hussey:And ride happy.