1 00:00:04,470 --> 00:00:05,010 Hi there. 2 00:00:05,310 --> 00:00:06,060 It's Sue. 3 00:00:06,120 --> 00:00:08,700 And thanks for joining me for tips and talk day. 4 00:00:09,330 --> 00:00:13,290 These are bite-sized topics that I pull from community questions and 5 00:00:13,290 --> 00:00:16,830 things that I'm observing in the world of handmade small business. 6 00:00:17,310 --> 00:00:18,900 If you'd like to submit a topic, 7 00:00:19,200 --> 00:00:22,710 DME, over on Instagram at gift biz unwrapped, 8 00:00:24,360 --> 00:00:27,240 I struggled with whether I should talk about this or not, 9 00:00:27,750 --> 00:00:30,300 but I'm surrounded by it daily. 10 00:00:30,720 --> 00:00:33,870 And it keeps popping up in my mind to share this 11 00:00:33,870 --> 00:00:34,380 with you. 12 00:00:34,830 --> 00:00:39,270 So I'm following my instincts and going with it as I'm 13 00:00:39,270 --> 00:00:40,320 sure you've heard. 14 00:00:40,650 --> 00:00:43,800 There was another mass shooting last week in Highland park, 15 00:00:43,800 --> 00:00:45,960 Illinois. You know, 16 00:00:46,530 --> 00:00:48,630 you hear about these events on the news, 17 00:00:48,750 --> 00:00:52,080 see the horror and sympathize with those involved. 18 00:00:52,530 --> 00:00:56,100 You may even know someone affected by a violent event and 19 00:00:56,100 --> 00:00:59,280 reach out to help or offer financial support. 20 00:00:59,880 --> 00:01:00,900 There's anger, 21 00:01:01,110 --> 00:01:06,990 frustration, and lots of conversation asking how can we allow these 22 00:01:06,990 --> 00:01:09,030 things to continue to happen? 23 00:01:09,780 --> 00:01:13,020 Because this is not the American way and it needs to 24 00:01:13,020 --> 00:01:16,230 stop. It may leave you stunned, 25 00:01:16,470 --> 00:01:19,350 heartbroken, and unsettled for some time, 26 00:01:19,980 --> 00:01:21,300 but be honest, 27 00:01:21,420 --> 00:01:22,350 deep down, 28 00:01:22,770 --> 00:01:26,490 even though you say it could happen anywhere and to anyone, 29 00:01:27,000 --> 00:01:29,760 you never really think it will happen to you. 30 00:01:30,690 --> 00:01:31,260 Me too, 31 00:01:31,920 --> 00:01:33,000 until last week, 32 00:01:33,570 --> 00:01:38,310 you see Highland park is my hometown where we've lived for 33 00:01:38,310 --> 00:01:42,510 almost 40 years where we've raised our children and a town. 34 00:01:42,540 --> 00:01:43,650 I love dearly. 35 00:01:44,250 --> 00:01:48,180 It's a beautiful community set right beside lake Michigan and shaded 36 00:01:48,180 --> 00:01:48,990 by trees, 37 00:01:48,990 --> 00:01:50,460 hundreds of years old, 38 00:01:51,120 --> 00:01:52,620 it has walking paths, 39 00:01:52,980 --> 00:01:58,470 hidden cul-de-sacs small bridges and homes of all styles and sizes. 40 00:01:58,800 --> 00:02:04,350 Making random walks a discovery every time every town is quaint 41 00:02:04,350 --> 00:02:05,340 in its own way. 42 00:02:05,400 --> 00:02:08,700 And I'm sure you can highlight favorite things about where you 43 00:02:08,700 --> 00:02:13,800 live. Highland park is special unto itself yet the same as 44 00:02:13,800 --> 00:02:16,590 so many others throughout our country. 45 00:02:17,730 --> 00:02:21,690 My offices are located in an old two-story building in the 46 00:02:21,690 --> 00:02:24,180 historic portion of our central downtown. 47 00:02:25,050 --> 00:02:29,370 I truly manifested this location about 10 years ago on a 48 00:02:29,370 --> 00:02:30,570 walk with my husband. 49 00:02:31,110 --> 00:02:34,530 I wanted to relocate my business from a commercial area because 50 00:02:34,530 --> 00:02:36,690 my size requirements had changed. 51 00:02:37,260 --> 00:02:38,880 So I described to Michael, 52 00:02:38,880 --> 00:02:42,330 what I envisioned as my ideal space. 53 00:02:42,930 --> 00:02:46,080 I wanted a downtown spot where I could go to street 54 00:02:46,080 --> 00:02:47,940 level and grab some coffee, 55 00:02:48,300 --> 00:02:51,960 maybe even slip away and have lunch with friends and get 56 00:02:51,960 --> 00:02:53,790 out for breaks and go for a walk. 57 00:02:53,790 --> 00:02:54,660 During the day. 58 00:02:55,140 --> 00:02:57,540 I also wanted to be able to walk to work. 59 00:02:57,570 --> 00:03:02,680 If I so chose that image is exactly where we are 60 00:03:02,680 --> 00:03:06,280 today and I don't ever take it for granted. 61 00:03:07,120 --> 00:03:12,400 The annual July 4th parade kicks off right outside my office 62 00:03:13,150 --> 00:03:18,430 window. It starts with the chamber sponsored child pet bicycle parade, 63 00:03:18,430 --> 00:03:19,810 followed by the city, 64 00:03:19,840 --> 00:03:21,040 organized, floats, 65 00:03:21,040 --> 00:03:23,080 walking organizations, 66 00:03:23,080 --> 00:03:24,370 dancers to your leaders. 67 00:03:24,370 --> 00:03:26,380 And of course my favorite, 68 00:03:26,380 --> 00:03:31,750 the band's a parade just like many towns have to celebrate 69 00:03:31,750 --> 00:03:33,760 our independence. 70 00:03:33,760 --> 00:03:38,350 One year I even got to officially start the parade that 71 00:03:38,350 --> 00:03:41,020 was really exciting this year, 72 00:03:41,080 --> 00:03:42,520 after a two year delay, 73 00:03:42,580 --> 00:03:47,110 the parade and all other city celebrations were back on and 74 00:03:47,110 --> 00:03:50,590 everyone was really excited to get back to normal. 75 00:03:51,190 --> 00:03:54,400 It was finally feeling like we were there back to the 76 00:03:54,400 --> 00:03:59,080 life. We all loved in 2019 without restrictions, 77 00:03:59,110 --> 00:04:01,330 masks, homeschooling. 78 00:04:02,170 --> 00:04:04,570 I was a little disappointed to be missing at all, 79 00:04:04,690 --> 00:04:08,080 but I certainly couldn't complain on July 4th. 80 00:04:08,080 --> 00:04:11,470 We were in Provence taking in the lavender fields, 81 00:04:11,530 --> 00:04:12,880 culinary delight, 82 00:04:13,120 --> 00:04:15,790 and more than our fair share of French wine. 83 00:04:16,750 --> 00:04:18,850 Then late in the afternoon, 84 00:04:18,910 --> 00:04:20,080 Provence time, 85 00:04:20,410 --> 00:04:25,240 my cell phone started going off calls and texts. 86 00:04:25,270 --> 00:04:28,210 One on top of another over and over. 87 00:04:29,260 --> 00:04:33,850 That's how I found out within those very first confusing minutes. 88 00:04:34,120 --> 00:04:37,450 What was happening a world away from where I was physically. 89 00:04:37,870 --> 00:04:39,310 But right next to me, 90 00:04:39,340 --> 00:04:40,570 inside my heart, 91 00:04:41,530 --> 00:04:43,030 10 minutes into the parade, 92 00:04:43,090 --> 00:04:46,960 a shooter fired 70 rounds from the roof of a building 93 00:04:47,170 --> 00:04:50,140 into a large crowd of parade spectators, 94 00:04:50,440 --> 00:04:52,750 killing seven and injuring dozens. 95 00:04:52,750 --> 00:04:55,540 More suffice it to say, 96 00:04:55,540 --> 00:04:59,680 I know many who heard the shots saw the violence got 97 00:04:59,680 --> 00:05:01,870 hurt, ran for safety, 98 00:05:02,320 --> 00:05:05,560 aided the victims and are now left to deal with the 99 00:05:05,560 --> 00:05:08,050 sense of all this and work on healing, 100 00:05:08,500 --> 00:05:09,790 whatever that means. 101 00:05:10,900 --> 00:05:13,360 Now that I'm home the stories. 102 00:05:14,110 --> 00:05:18,160 So many individual experience stories. 103 00:05:19,210 --> 00:05:22,780 I'm not getting into any further details because that's not the 104 00:05:22,780 --> 00:05:25,030 point of my message for you today, 105 00:05:25,540 --> 00:05:27,430 but I can't discount the horror. 106 00:05:27,430 --> 00:05:31,780 So many who I care about witnessed after I got those 107 00:05:31,780 --> 00:05:34,330 initial calls telling me what was going on. 108 00:05:34,690 --> 00:05:38,410 My phone continued to be a hive of activity for hours 109 00:05:38,440 --> 00:05:40,810 and hours and hours. 110 00:05:41,290 --> 00:05:46,450 Seriously, between trying to understand what was actually going on the 111 00:05:46,480 --> 00:05:48,580 updates about catching the shooter, 112 00:05:49,090 --> 00:05:52,090 checking on people to make sure they were safe and receiving 113 00:05:52,090 --> 00:05:55,930 calls of those checking on me because many didn't know I 114 00:05:55,930 --> 00:05:56,890 was out of town. 115 00:05:57,830 --> 00:06:02,120 It was an unorganized on going chaos. 116 00:06:02,840 --> 00:06:05,510 My fingers couldn't tap replies fast enough. 117 00:06:05,540 --> 00:06:10,670 And one conversation led to three other things to uncover yet 118 00:06:11,240 --> 00:06:15,170 amongst all this horror and feeling guilty about not being able 119 00:06:15,170 --> 00:06:15,860 to do more. 120 00:06:15,860 --> 00:06:16,850 In that moment, 121 00:06:17,510 --> 00:06:20,030 I recognized something wonderful happening. 122 00:06:20,030 --> 00:06:24,530 Two people reached out to me from all over the world 123 00:06:24,620 --> 00:06:26,660 and from all stages of my life, 124 00:06:27,410 --> 00:06:30,080 some who I haven't been in touch with for years, 125 00:06:30,800 --> 00:06:34,970 this reinforced two things for me that are the main takeaways 126 00:06:34,970 --> 00:06:36,830 I'm hoping to leave you with today. 127 00:06:37,490 --> 00:06:42,980 First, the power of community receiving all the check-in messages. 128 00:06:43,220 --> 00:06:44,090 Did my heart, 129 00:06:44,120 --> 00:06:47,600 a whole lot of good friends and family, 130 00:06:47,600 --> 00:06:48,530 of course, 131 00:06:49,040 --> 00:06:50,630 and also many, 132 00:06:50,690 --> 00:06:54,050 many people who I've connected with through business, 133 00:06:54,590 --> 00:06:56,510 from local networking groups, 134 00:06:56,540 --> 00:06:58,340 to the ribbon print company. 135 00:06:58,340 --> 00:07:02,930 Customers, if you don't know that's my other business and lots 136 00:07:02,930 --> 00:07:03,410 of gift, 137 00:07:03,410 --> 00:07:04,970 biz connections like you, 138 00:07:05,510 --> 00:07:06,920 podcast listeners, 139 00:07:07,370 --> 00:07:08,900 gift biz breeze members, 140 00:07:08,900 --> 00:07:10,130 which is the Facebook group, 141 00:07:10,610 --> 00:07:14,300 coaching clients and other social media contacts. 142 00:07:15,170 --> 00:07:18,710 I'm still today in off how many people reached out and 143 00:07:18,710 --> 00:07:19,910 if you're one of them, 144 00:07:20,270 --> 00:07:22,340 thank you from the bottom of my heart, 145 00:07:22,760 --> 00:07:25,070 it really means the world to me, 146 00:07:26,180 --> 00:07:30,350 even before I appreciated all the awesome people I've been able 147 00:07:30,350 --> 00:07:32,510 to meet because I have these businesses, 148 00:07:33,140 --> 00:07:34,580 wonderful, caring, 149 00:07:34,580 --> 00:07:35,780 supportive people. 150 00:07:35,990 --> 00:07:37,790 I wouldn't have known otherwise. 151 00:07:38,600 --> 00:07:40,160 Have you ever thought about that? 152 00:07:40,550 --> 00:07:43,820 The richness of your business through the connections it's allowed you 153 00:07:43,820 --> 00:07:46,100 to make customers, 154 00:07:46,160 --> 00:07:48,020 vendors, employees, 155 00:07:48,020 --> 00:07:50,330 and more you work with them, 156 00:07:50,540 --> 00:07:53,990 learn about their life and come to care about them. 157 00:07:54,530 --> 00:07:55,490 And to me, 158 00:07:55,850 --> 00:07:57,590 and I'm guessing to you as well, 159 00:07:58,070 --> 00:07:59,960 many have become dear friends. 160 00:08:00,620 --> 00:08:01,550 This is a benefit. 161 00:08:01,550 --> 00:08:06,260 We don't often recognize a much less talk about these connections. 162 00:08:06,260 --> 00:08:09,710 We build enrich our lives and they wouldn't exist without our 163 00:08:09,710 --> 00:08:14,420 businesses, but there's definitely no need to have a tragic event 164 00:08:14,420 --> 00:08:17,930 happen in your life to be able to appreciate this, 165 00:08:18,770 --> 00:08:20,780 which leads to my second takeaway, 166 00:08:21,260 --> 00:08:24,800 the impact you have on someone's day by connecting with them 167 00:08:25,070 --> 00:08:29,390 can be so powerful in times of tragedy. 168 00:08:29,420 --> 00:08:30,950 We may not know what to say. 169 00:08:30,950 --> 00:08:32,180 So we hesitate. 170 00:08:32,870 --> 00:08:33,040 You know, 171 00:08:33,040 --> 00:08:34,220 you think to yourself, 172 00:08:34,610 --> 00:08:37,580 will my words reflect really how I feel? 173 00:08:38,030 --> 00:08:40,190 What if I'm saying the same thing as others? 174 00:08:40,220 --> 00:08:45,290 Shouldn't I have special words or a deeply insightful message for 175 00:08:45,290 --> 00:08:46,700 situations like this. 176 00:08:47,720 --> 00:08:50,660 There can be many reasons why you think of reaching out 177 00:08:50,660 --> 00:08:52,700 to someone and stop yourself. 178 00:08:53,900 --> 00:08:58,200 It's been my experience through this event that the actual words 179 00:08:58,230 --> 00:09:02,190 used is way less important than the fact that you make 180 00:09:02,220 --> 00:09:06,690 contact. I've heard from people I haven't connected with for quite 181 00:09:06,690 --> 00:09:07,350 a while, 182 00:09:07,800 --> 00:09:10,620 and even got a call from a dear college friend. 183 00:09:10,710 --> 00:09:12,330 I haven't talked to in, 184 00:09:12,480 --> 00:09:14,340 I'm going to say over a decade, 185 00:09:14,970 --> 00:09:18,000 hearing Kim's voice was so comforting. 186 00:09:18,030 --> 00:09:20,130 I can hardly put it into words. 187 00:09:20,940 --> 00:09:24,840 We all can make contact and send more messages to others 188 00:09:24,870 --> 00:09:26,220 important in our life. 189 00:09:26,580 --> 00:09:28,680 And it doesn't need to take a tragedy. 190 00:09:28,710 --> 00:09:29,880 As I said before, 191 00:09:30,630 --> 00:09:31,470 even a quick, 192 00:09:31,590 --> 00:09:35,580 hi, I was thinking about you today and your beautiful smile, 193 00:09:36,030 --> 00:09:39,330 or just had a scoop of bubblegum ice cream. 194 00:09:39,630 --> 00:09:42,060 Remember when we tried it for the first time, 195 00:09:42,960 --> 00:09:46,830 how about just saw that your little girl turned three already? 196 00:09:47,070 --> 00:09:52,950 How time flies these outreaches don't need to lead to getting 197 00:09:52,950 --> 00:09:56,640 together or adding to our already overbooked lives, 198 00:09:57,420 --> 00:10:01,890 but they hold such power to positively affect someone's day. 199 00:10:02,430 --> 00:10:05,070 And it will leave you both with a wonderful feeling. 200 00:10:05,850 --> 00:10:07,080 Plus it's free, 201 00:10:07,830 --> 00:10:11,370 no words or hugs will ever make everything all right, 202 00:10:11,370 --> 00:10:13,470 again, in every situation, 203 00:10:13,950 --> 00:10:15,450 but receiving support. 204 00:10:15,480 --> 00:10:19,140 Sure helps clearly here in my hometown, 205 00:10:19,140 --> 00:10:22,200 we have a lot of healing to do and a homegrown 206 00:10:22,200 --> 00:10:27,270 psycho to wrap our heads around and prosecute things will never 207 00:10:27,270 --> 00:10:28,920 be the same as they once were. 208 00:10:29,340 --> 00:10:30,870 And I know there are communities, 209 00:10:30,930 --> 00:10:33,270 unfortunately, just like mine. 210 00:10:33,960 --> 00:10:35,100 We'll get through it though. 211 00:10:35,190 --> 00:10:38,850 I have no doubt by giving you a little of the 212 00:10:38,850 --> 00:10:41,340 behind the scenes of what we're dealing with here. 213 00:10:41,820 --> 00:10:43,980 I hope I've reemphasized for you. 214 00:10:44,040 --> 00:10:45,060 The strengths, 215 00:10:45,090 --> 00:10:50,700 your actions can have both giving and receiving messages between people. 216 00:10:51,480 --> 00:10:53,250 It really is that simple. 217 00:10:53,670 --> 00:10:54,240 In fact, 218 00:10:54,270 --> 00:10:56,940 I encourage you to reach out to a few people you 219 00:10:56,940 --> 00:10:59,760 haven't talked to for a while today, 220 00:11:00,180 --> 00:11:01,230 nothing big. 221 00:11:01,350 --> 00:11:02,400 Just say hi, 222 00:11:03,210 --> 00:11:05,820 this exchange is what we all need right now, 223 00:11:06,210 --> 00:11:09,480 and is evidence of the beauty that exists in our world. 224 00:11:09,870 --> 00:11:13,170 And we have an opportunity to pass it on. 225 00:11:15,300 --> 00:11:16,200 That's a wrap. 226 00:11:16,590 --> 00:11:18,450 I'm a get to the point kind of girl. 227 00:11:18,600 --> 00:11:21,390 And this is what you can expect from these quick midweek 228 00:11:21,390 --> 00:11:26,460 sessions. Now it's your turn go out and fulfill that dream 229 00:11:26,460 --> 00:11:27,210 of yours. 230 00:11:27,510 --> 00:11:29,670 Share your handmade products with us. 231 00:11:29,940 --> 00:11:33,960 We want them and they bring us both so much happiness.