W. Curtis Preston:

hi, and welcome to Backup Central's Restore it All podcast.

W. Curtis Preston:

I'm your host w Curtis Preston, aka Mr.

W. Curtis Preston:

Backup, and have with me a guy that just like five minutes

W. Curtis Preston:

ago, compared me to a Luddite.

W. Curtis Preston:

Prasanna Malaiyandi . How's it going, Prasanna?

Prasanna Malaiyandi:

I'm good.

W. Curtis Preston:

Did, Did you or did you not compare me to a Luddite?

Prasanna Malaiyandi:

I did, and there was a reason I did.

Prasanna Malaiyandi:

Right, which was you were.

Prasanna Malaiyandi:

Very used to a certain way of operating a, a piece of software,

Prasanna Malaiyandi:

right, for the workflow.

Prasanna Malaiyandi:

And that software completely updated, but not everything was there.

Prasanna Malaiyandi:

And I think your complaint was, I just want things back the way they were.

W. Curtis Preston:

Uh, it's, you could put it that way,

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

I'm

W. Curtis Preston:

but I'm not, I'm not averse to technology or to new technology.

W. Curtis Preston:

I like things to get better, but it does, It is difficult when you're

W. Curtis Preston:

using a piece of software and then they're like, You know what?

W. Curtis Preston:

We had to just rip and replace.

W. Curtis Preston:

Like in order to get, in order to be where we wanted to be, we had to throw

W. Curtis Preston:

out the baby with the bath water.

W. Curtis Preston:

We had to, you know, you're gonna love what we have.

W. Curtis Preston:

Once you get used to it, I hope you hope you don't mind throwing away everything

W. Curtis Preston:

you've known after all this time.

Prasanna Malaiyandi:

You know what this reminds me of?

Prasanna Malaiyandi:

Every time someone updates a backup software app, like completely changes it

Prasanna Malaiyandi:

or pushes you, and everyone's like, No.

Prasanna Malaiyandi:

I remember, uh, at the old place I used to work that there was, I can't

Prasanna Malaiyandi:

remember what version of the backup software it was, but one version,

Prasanna Malaiyandi:

they decided to change the color,

W. Curtis Preston:

Yeah.

Prasanna Malaiyandi:

right, the color of the background, like what their standard

Prasanna Malaiyandi:

colors were and everyone complained.

Prasanna Malaiyandi:

And they basically had to undo it because they were like, We don't

Prasanna Malaiyandi:

understand what these colors are.

Prasanna Malaiyandi:

We don't like them.

Prasanna Malaiyandi:

Go back to the way they were before.

W. Curtis Preston:

Yeah, I don't think my concern was that petty.

W. Curtis Preston:

I'm just saying, but I'm just saying when the buttons that I used to press no longer

W. Curtis Preston:

work, you know, um, I'm just saying, I just, I just wanna edit my video.

W. Curtis Preston:

That's

Prasanna Malaiyandi:

But, but, but this is also kind of the.

Prasanna Malaiyandi:

Upside and downside of SaaS is things run really fast.

Prasanna Malaiyandi:

You get great new features, but because you're building so quickly, not everything

Prasanna Malaiyandi:

makes it over in those first releases, and sometimes you just gotta wait.

W. Curtis Preston:

Yeah, and I'm, I'm not good at waiting, I don't think.

W. Curtis Preston:

I don't know if you've figured that out yet or not.

W. Curtis Preston:

I'm not good at delayed gratification.

W. Curtis Preston:

But, uh, so, uh, speaking of places that you used to work, I'll

W. Curtis Preston:

throw out our usual disclaimer.

W. Curtis Preston:

Prasanna works for Zoom.

W. Curtis Preston:

I work for Druva Now.

W. Curtis Preston:

This is not a podcast of either company and the opinions that you hear are ours.

W. Curtis Preston:

And, uh, one of which is apparently a Luddite.

W. Curtis Preston:

Um, and if you.

Prasanna Malaiyandi:

True opinion.

Prasanna Malaiyandi:

It's

W. Curtis Preston:

we would love for you to rate us.

W. Curtis Preston:

Uh, please rate us by going to your favorite podcatcher.

W. Curtis Preston:

Scroll down to where you give us the stars and give us a comment.

W. Curtis Preston:

We love the comments.

W. Curtis Preston:

It's great to hear from people.

W. Curtis Preston:

Um, and, uh, I really love when you reach out to me on LinkedIn.

W. Curtis Preston:

That's also great.

W. Curtis Preston:

If you wanna join the conversation, be on the podcast, just reach out to me at WC

W. Curtis Preston:

preston on Twitter or w Curtis Preston,

@gmail:

and, uh, we'll get you on.

@gmail:

And, um, so I wanna continue and, and, and almost continue

@gmail:

sort of go back to square one.

@gmail:

We talked about doing a back to the basics series and for some

@gmail:

reason we started the back.

@gmail:

We started sort of, I thought we started

Prasanna Malaiyandi:

We didn't go far enough back

W. Curtis Preston:

We, yeah, we didn't go far enough back.

W. Curtis Preston:

And so I thought that a perfect place to go to, to look at the basics of

W. Curtis Preston:

backup would be this lovely book.

W. Curtis Preston:

Which I believe you helped, uh, edit sir.

W. Curtis Preston:

Uh, Modern Data Protection from O'Reilly and Associates, and, um,

W. Curtis Preston:

available at a bookstore near you.

W. Curtis Preston:

You can get an ebook version of this by going to druva.com/podcast

W. Curtis Preston:

and, um, you know, free of charge.

W. Curtis Preston:

In the beginning of this book, we have the, you know, what some might consider

W. Curtis Preston:

a fluff chapter, which is why we back up.

W. Curtis Preston:

And I, I thought there's no more basic question to answer.

W. Curtis Preston:

Then why do we do all of this?

W. Curtis Preston:

And I, I start the book with a story, which I know I've alluded to

W. Curtis Preston:

a couple of times on the podcast.

W. Curtis Preston:

I may have even told the whole version, but, hey, we're

W. Curtis Preston:

starting from scratch here.

W. Curtis Preston:

So I'm gonna tell this version.

W. Curtis Preston:

And this is basically how I got into backup.

W. Curtis Preston:

I was al, I was already in backup, but this is how I really got into it.

W. Curtis Preston:

You

Prasanna Malaiyandi:

Wait before you get there,

W. Curtis Preston:

yeah.

Prasanna Malaiyandi:

do you wanna, because I don't think many of the

Prasanna Malaiyandi:

listeners really know, like, what

W. Curtis Preston:

How did I,

Prasanna Malaiyandi:

you do before you became Mr.

Prasanna Malaiyandi:

Backup?

Prasanna Malaiyandi:

Before you got into backup?

Prasanna Malaiyandi:

Like, like where, Like how did you go from whatever it was

Prasanna Malaiyandi:

you were doing into backup?

W. Curtis Preston:

Hmm.

Prasanna Malaiyandi:

I don't think a lot of people know

Prasanna Malaiyandi:

that, and it's very different.

W. Curtis Preston:

Well, in, um, January of 1993, I got out of

W. Curtis Preston:

the US Navy and I was looking for work in the computer business.

W. Curtis Preston:

I had zero experience in computers.

W. Curtis Preston:

I had taken, I don't, I don't know if you're, if, do you remember

W. Curtis Preston:

the National Radio Institute?

W. Curtis Preston:

Do you remember that they, they had the ads back in, back in Popular Science.

W. Curtis Preston:

They had an ad like, Build your own

Prasanna Malaiyandi:

computer

Prasanna Malaiyandi:

Oh, yeah, yeah, yeah, yeah,

W. Curtis Preston:

Speaker:

build your own computer.

W. Curtis Preston:

Speaker:

I did that while I was out to see, I took this correspondence course.

W. Curtis Preston:

Speaker:

This is pre-internet, right?

W. Curtis Preston:

Speaker:

Um, you got, you got a, like a book and you worked through that book and

W. Curtis Preston:

Speaker:

it was like q and a and then, you know, and then once you got all done,

W. Curtis Preston:

Speaker:

then you built a computer and it was an 8088 for those of you I remember.

W. Curtis Preston:

Speaker:

So I built my own computer and that was literally the extent of

W. Curtis Preston:

Speaker:

my computer experience, right?

W. Curtis Preston:

Speaker:

And I got outta the Navy and I managed to get a job at a company called Digital

W. Curtis Preston:

Speaker:

Systems, which was a, um, a company that it put in, um, it was called Intelligent.

W. Curtis Preston:

Speaker:

Blended call management systems.

W. Curtis Preston:

Speaker:

You might call it an auto dialer.

W. Curtis Preston:

Speaker:

Um, auto

Prasanna Malaiyandi:

Robo caller.

W. Curtis Preston:

was a naughty word or a robo caller.

W. Curtis Preston:

Yeah, that was a naughty word.

W. Curtis Preston:

That was sort of the dumb machine that didn't have the

W. Curtis Preston:

intelligence that ours had.

W. Curtis Preston:

But anyway, that's what, that was the very first job, but only like,

W. Curtis Preston:

Three or four months later, I secured a job via a great connection.

W. Curtis Preston:

That would be my wife, um, at what at that time was the second largest credit

W. Curtis Preston:

card company, and that would be mbna.

W. Curtis Preston:

And, um, I got the job of the backup guy and um, I was in charge of the

W. Curtis Preston:

backups for our entire data center, which at that time was 15 servers.

W. Curtis Preston:

Um, they were DEC.

W. Curtis Preston:

We also had the first computer designed for Unix, AT&T SV 3B2.

W. Curtis Preston:

And, um, Uh, and I started with little tiny with, uh, little tiny,

W. Curtis Preston:

uh, cartridges and tapes and whatnot.

W. Curtis Preston:

Um,

Prasanna Malaiyandi:

how big was the environment?

Prasanna Malaiyandi:

I know you said 15 servers, but how much data approximately

W. Curtis Preston:

so the entire data center, when I left, i d so

W. Curtis Preston:

when I joined it was probably the whole data center was 50 gigabytes.

W. Curtis Preston:

because it was literally like 11 servers.

W. Curtis Preston:

In fact, it was probably smaller than that because our biggest server

W. Curtis Preston:

I remember was five gigabytes.

W. Curtis Preston:

It was huge.

W. Curtis Preston:

It was five gigabytes and it took us all weekend to get a full backup of it.

W. Curtis Preston:

Um, And, uh, and the other servers were much smaller than that, so

W. Curtis Preston:

it was probably, maybe even 30 gigabytes as the whole data center.

W. Curtis Preston:

But by the time I left, it was much larger.

W. Curtis Preston:

It was like 300 gigabytes

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

and 100 of those 300 gigabytes was a single server.

W. Curtis Preston:

It was a, it was an HP T 500.

W. Curtis Preston:

It had a hundred gigabytes.

W. Curtis Preston:

And I was like, How in the hell am I ever gonna back all this up?

W. Curtis Preston:

Um, because it had a, it had a four gigabyte tape drive and I was like,

W. Curtis Preston:

so, Are you gonna give me an FTE to stand here and swap tapes all night?

W. Curtis Preston:

And that's how I got my first automated table library, by the way.

Prasanna Malaiyandi:

There you go.

W. Curtis Preston:

But, uh, yeah, so, um, in the midst of all of that, I had

W. Curtis Preston:

been the backup person for a few months and we lost our purchasing database.

W. Curtis Preston:

It was an Oracle database.

W. Curtis Preston:

Uh, the name of the server was Paris.

W. Curtis Preston:

It had been recently migrated.

W. Curtis Preston:

It had only been on Paris.

W. Curtis Preston:

I don't know, like a month or two, a couple of months.

W. Curtis Preston:

And the roughly, slightly less time than how long I'd been at

W. Curtis Preston:

the company, whatever that was.

W. Curtis Preston:

And.

W. Curtis Preston:

I did what I was told to do.

W. Curtis Preston:

I went, I looked at the logs to see if the dump was good, cuz we used dump in

W. Curtis Preston:

those days and the dump wasn't good.

W. Curtis Preston:

So then I looked at the day before dump wasn't good, I looked at the

W. Curtis Preston:

day before and so on and so on and so on and so on and so on.

W. Curtis Preston:

And I finally found the tape that was, um, That was good.

W. Curtis Preston:

And it was, uh, six weeks and one day old, and I knew that I had the transaction

W. Curtis Preston:

logs along that time, so I was, you know, I'm thinking that that'll work.

W. Curtis Preston:

Uh, the only problem was that, um, the, our retention period was uh, six weeks

Prasanna Malaiyandi:

Oh my

W. Curtis Preston:

so the last good backup was just, had just been overwritten.

W. Curtis Preston:

And so I remember, you know, my boss Susan Davidson.

W. Curtis Preston:

I remember her standing over me and saying, So let me get this straight.

W. Curtis Preston:

We have no backups of Paris whatsoever.

W. Curtis Preston:

And I said, That is what I'm saying.

W. Curtis Preston:

And.

W. Curtis Preston:

You know, to her credit, she attributed the problem to, to bad training.

W. Curtis Preston:

That's you Ron.

W. Curtis Preston:

Um, to bad training.

W. Curtis Preston:

And what what had happened was we had migrated the server.

W. Curtis Preston:

Nobody had told me that there was this, this, um, chron job that had been shutting

W. Curtis Preston:

the database down for the backups.

W. Curtis Preston:

And I learned a lot of valuable lessons, or I took, I, I.

W. Curtis Preston:

I don't know a lot of who I am and how I do things come all the

W. Curtis Preston:

way back to that first episode.

W. Curtis Preston:

I don't like, like a completely separated cron job that's

W. Curtis Preston:

doing something for my backup.

W. Curtis Preston:

Before I do the backup, I want the backup to kick off the cron job.

W. Curtis Preston:

Right?

W. Curtis Preston:

What, You know what I'm saying?

W. Curtis Preston:

the CRO job kicks off the backup that kicks off the job.

W. Curtis Preston:

You know, I need coordination and I've always, you know, when every, when anybody

W. Curtis Preston:

starts talking to me about two separate processes that are gonna handle, you

W. Curtis Preston:

know, that are gonna do this, if they don't have a handshake mechanism, I

W. Curtis Preston:

get very, very nervous because of that.

W. Curtis Preston:

Um, cuz I continued to back up the database all the time while

W. Curtis Preston:

the database was changing and not putting it into hot backup.

W. Curtis Preston:

Uh,

Prasanna Malaiyandi:

It's like the case where a lot of people are like, Oh

Prasanna Malaiyandi:

yeah, I just take a snapshot, and then someone just dumps that off the tape.

Prasanna Malaiyandi:

It's like, what happens if the thing that did the snapshot failed for some

Prasanna Malaiyandi:

reason, you're now gonna think you have a successful backup, and guess what?

Prasanna Malaiyandi:

You don't.

W. Curtis Preston:

Yeah, yeah.

W. Curtis Preston:

And I understand that that's something.

W. Curtis Preston:

Oracle DBAs fight over the, the DBAs want to be in charge of their

W. Curtis Preston:

backups, but the backup person has to be in charge of the backup system.

W. Curtis Preston:

So how do you get those two, you know, to, to get together?

W. Curtis Preston:

You know, we could have a whole episode just about that.

W. Curtis Preston:

Uh, we probably should have an whole

W. Curtis Preston:

episode

Prasanna Malaiyandi:

I spent quite a bit of my career focused on that one problem.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

, you did.

Prasanna Malaiyandi:

Before you talk about like the reasons we back up, I

Prasanna Malaiyandi:

think it's important to state that you back up not because you want to back up.

Prasanna Malaiyandi:

It's like you had said, you need to make sure that you're able to recover your

Prasanna Malaiyandi:

database, your application, whatever it is, whenever something happens, right?

Prasanna Malaiyandi:

That's the entire purpose of doing backups is

W. Curtis Preston:

you

W. Curtis Preston:

only need to back up if you wanna restore

Prasanna Malaiyandi:

Yeah, exactly.

W. Curtis Preston:

You know, the only reason I had kids,

Prasanna Malaiyandi:

Because you wanted to restore some place,

W. Curtis Preston:

No.

W. Curtis Preston:

So that I could have a grandkid.

W. Curtis Preston:

They're way better than kids.

W. Curtis Preston:

She's sitting right outside there.

W. Curtis Preston:

She's adorable.

W. Curtis Preston:

And she's nine and I'll take her over either of my two kids.

W. Curtis Preston:

Uh, but the thing is, you gotta have kids before you can have.

W. Curtis Preston:

That's just the way it works.

W. Curtis Preston:

Same thing with backups.

W. Curtis Preston:

So I've divided the, the reasons that we back up the risks to

W. Curtis Preston:

your data into three groups.

W. Curtis Preston:

Uh, human disasters, mechanical failures, uh, and natural disasters.

W. Curtis Preston:

So, human disasters to me are things that humans cause.

W. Curtis Preston:

We can think of all sorts of categories of those.

W. Curtis Preston:

And I'm gonna give what I still think is the number, the

W. Curtis Preston:

number one reason we restore.

W. Curtis Preston:

What's that?

W. Curtis Preston:

What do you think that.

Prasanna Malaiyandi:

Speaker:

User did something dumb.

W. Curtis Preston:

That's exactly right.

Prasanna Malaiyandi:

I accidentally deleted a folder and

Prasanna Malaiyandi:

I intended to only delete a file.

Prasanna Malaiyandi:

Oops.

Prasanna Malaiyandi:

Or I think I still, I can't remember.

Prasanna Malaiyandi:

I think you have a story, right?

Prasanna Malaiyandi:

Where someone had a script that accidentally deleted a file

Prasanna Malaiyandi:

server and erased all of the

W. Curtis Preston:

in the book.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

They were, What they were doing is they were purging home directories

W. Curtis Preston:

that were no longer for users that were no longer in the password file.

W. Curtis Preston:

. And so they were going, you know, home one and then they went to the, the first

W. Curtis Preston:

directory and then they'd look up the name of the directory in the password file.

W. Curtis Preston:

And if it wasn't there, cuz the name of the directory was

W. Curtis Preston:

just name of the, of the user.

W. Curtis Preston:

The problem was home one slash a slash all users beginning with a.

W. Curtis Preston:

And so they got to home one A looked up for a, in

W. Curtis Preston:

the password

W. Curtis Preston:

file they were there and then de Yeah.

W. Curtis Preston:

And they were half, they had deleted half the home directories before

W. Curtis Preston:

we figured out what was going.

W. Curtis Preston:

Oh Gonda.

W. Curtis Preston:

Okay.

W. Curtis Preston:

So, um, yeah.

Prasanna Malaiyandi:

like you said, most of 'em are.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

it's dumb stuff.

W. Curtis Preston:

It's, it's dumb stuff by users, dumb stuff by admins, dumb stuff by developers.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, you know, that sort of dumb stuff.

W. Curtis Preston:

And then we have bad stuff, right.

W. Curtis Preston:

That happens outside.

W. Curtis Preston:

This is, I think today we're starting to think of this as.

W. Curtis Preston:

You know, the first is, I think the number one reason you need a backup system.

W. Curtis Preston:

This is the number one reason you need a good backup system.

W. Curtis Preston:

You need a really good backup n dr system, and that is malicious attacks,

W. Curtis Preston:

ransomware, you know, malware, um, you know, and internal threats, right?

W. Curtis Preston:

Uh, what do we call those?

W. Curtis Preston:

Rogue admins,

W. Curtis Preston:

right?

W. Curtis Preston:

Um,

Prasanna Malaiyandi:

Deleting all your data and going out, and I actually

Prasanna Malaiyandi:

just read about that recently.

Prasanna Malaiyandi:

Uh, who was it?

Prasanna Malaiyandi:

I think someone recently got sentenced to jail because, uh, what did they do?

Prasanna Malaiyandi:

They had been fired from their company.

Prasanna Malaiyandi:

They still had access to the passwords because the company had not cycled them.

Prasanna Malaiyandi:

And so they logged into the company, deleted, changed the

Prasanna Malaiyandi:

accounts, locked them out.

Prasanna Malaiyandi:

I think they might have deleted things as well.

Prasanna Malaiyandi:

And then their entire purpose was they wanted to be rehired for higher pay Right.

Prasanna Malaiyandi:

And just show their value.

W. Curtis Preston:

yeah, I think there was a little problem with this person's logic,

Prasanna Malaiyandi:

And so, yeah.

Prasanna Malaiyandi:

Do you have rogue admins like this?

Prasanna Malaiyandi:

Right?

Prasanna Malaiyandi:

Where if you have someone who has a keys to the kingdom, or you don't

Prasanna Malaiyandi:

know all the places that people like, you don't have a proper onboarding

Prasanna Malaiyandi:

offboarding procedure to lock down your environment and delete things, right?

Prasanna Malaiyandi:

You can have people access your data, change things, delete things

Prasanna Malaiyandi:

like backup systems, all the

W. Curtis Preston:

And, and this, and this isn't a backup thing, but

W. Curtis Preston:

what do we learn from that kids?

W. Curtis Preston:

Have a proper onboarding and offboarding procedure.

W. Curtis Preston:

. I have been let go once or twice in my career, right?

W. Curtis Preston:

Uh, sometimes it was layoffs, sometimes it was a difference of opinion, and the um,

W. Curtis Preston:

as to whether or not I should be employed.

W. Curtis Preston:

I've had at least once where my account got disabled and then I

W. Curtis Preston:

got a call like a minute later.

W. Curtis Preston:

Right.

W. Curtis Preston:

That's an off, that's an off boarding procedure.

W. Curtis Preston:

Right?

W. Curtis Preston:

And by the way, I wasn't doing anything malicious.

W. Curtis Preston:

They weren't that, that was the off boarding procedure was your account was

W. Curtis Preston:

disabled, you were told to renew your password basically is what it looked like.

W. Curtis Preston:

You were told to renew your password and then boom, you,

W. Curtis Preston:

you know, you got the

W. Curtis Preston:

you got the call.

W. Curtis Preston:

Which is why to this day when I, when my password times out, which it does, right?

W. Curtis Preston:

I'm like, Oh, what, what did I do?

W. Curtis Preston:

To this

Prasanna Malaiyandi:

And it would be bad.

Prasanna Malaiyandi:

Well, and it would also be bad if that happened to just coincide with

Prasanna Malaiyandi:

a one on one with your manager,

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

When, when you, um, Uh, yeah, and I had that happen last week where my, where

W. Curtis Preston:

my manager, they sent me a thing, you know, I, I have a weekly, you know, one

W. Curtis Preston:

on one and, and I had a, it was at three 30 on Monday afternoon, and suddenly it

W. Curtis Preston:

was, it was at nine 30 on Monday morning and I was like, Ooh, that's not good.

W. Curtis Preston:

What It turned out to be fine.

W. Curtis Preston:

Nothing was wrong, but that's what happens, you know, when you've

W. Curtis Preston:

been let go once or twice in your

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

But, but, but, I think going back to the point, more people need to start

Prasanna Malaiyandi:

thinking about malicious actors,

Prasanna Malaiyandi:

right?

Prasanna Malaiyandi:

Especially as they're designing backup systems, thinking about

Prasanna Malaiyandi:

disaster recovery, right?

Prasanna Malaiyandi:

Which is a huge, uh, topic that we always talk about on the podcast, right, is

Prasanna Malaiyandi:

you really should be thinking about how quickly, cuz it's not good enough to

Prasanna Malaiyandi:

just recover your data anymore, right?

Prasanna Malaiyandi:

It's how quickly can you recover your data to recover from like a ransomware

Prasanna Malaiyandi:

attack or other things like that.

W. Curtis Preston:

And I would say that you should really, especially look at

W. Curtis Preston:

the backup system and ask yourself, what kind of damage could Curtis, who's

W. Curtis Preston:

running the whole backup system, what kind of damage could Curtis do to us

W. Curtis Preston:

if Curtis got pissed off one afternoon?

W. Curtis Preston:

Now, this isn't about Curtis.

W. Curtis Preston:

This is about what happens if Curtis's account becomes compromised.

Prasanna Malaiyandi:

Yep.

W. Curtis Preston:

It's not just a rogue admin, it's also someone

W. Curtis Preston:

masquerading as a rogue admin.

W. Curtis Preston:

And I know that we, uh, at Druva, we added features that, um, that were

W. Curtis Preston:

designed specifically to work around that.

W. Curtis Preston:

Even if someone compromises your account, we still won't let them

W. Curtis Preston:

do the things that they want to do.

W. Curtis Preston:

Um,

W. Curtis Preston:

And,

Prasanna Malaiyandi:

and, even things like mfa, like we've seen a lot of recent

Prasanna Malaiyandi:

attacks with MFA and other things, right?

Prasanna Malaiyandi:

That isn't a fail safe, right?

Prasanna Malaiyandi:

So you need to make sure you have all these various layers to handle

Prasanna Malaiyandi:

the risk rather than just putting all your eggs in one basket, be like, Yep,

Prasanna Malaiyandi:

that'll protect me cuz it will not.

W. Curtis Preston:

So, uh, the second big category, uh, is

W. Curtis Preston:

hardware and system failure.

W. Curtis Preston:

And I'm gonna go out there and I'm gonna see, see what you think

W. Curtis Preston:

about this cuz you've lived.

W. Curtis Preston:

The other side a little differently than me.

W. Curtis Preston:

Um, I'm gonna say, so when I started my career, this was,

W. Curtis Preston:

I don't know, but not equal.

W. Curtis Preston:

But it was a significant, it wasn't equal to the dumb user, right?

W. Curtis Preston:

Because we would get, we had 12,000 employees.

W. Curtis Preston:

We would do an average of 10 restores a day.

W. Curtis Preston:

From users calling in.

W. Curtis Preston:

My favorite was a user that called in and said that they needed a file to be

W. Curtis Preston:

restored and it was called resume.Doc.

W. Curtis Preston:

And I'm like, Really?

W. Curtis Preston:

Is that what that file is called?

W. Curtis Preston:

Resume dot doc?

W. Curtis Preston:

Yeah.

W. Curtis Preston:

It's really important that I have this restored.

W. Curtis Preston:

Okay.

W. Curtis Preston:

All right.

W. Curtis Preston:

Um, no, you know, no judgment, but, um,

Prasanna Malaiyandi:

You're like, Shall I restore it to an alternate location

Prasanna Malaiyandi:

like another, a future employer,

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Try to grok this.

W. Curtis Preston:

Okay.

W. Curtis Preston:

Back then we had servers running on hard drives, and by that I

W. Curtis Preston:

mean individual hard drives.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

Right.

W. Curtis Preston:

The, the most failing thing in the data center, we would have a server running the

W. Curtis Preston:

whole environment, and then the data would be stored on a series of hard drives.

W. Curtis Preston:

There was no raid.

W. Curtis Preston:

Right.

W. Curtis Preston:

And so a single, So if you

Prasanna Malaiyandi:

Drive failures, which are very, very high.

W. Curtis Preston:

Yeah, well, if you had like 10 drives, you didn't have you.

W. Curtis Preston:

You had 10 single points of failure, right?

W. Curtis Preston:

Wasn't just one single point of failure.

W. Curtis Preston:

You had 10 single points of failure.

W. Curtis Preston:

So back then, I think mechanical failure and system failure was a much bigger.

W. Curtis Preston:

Today we have virtualization and we have raid, and we have failover,

W. Curtis Preston:

and we have vMotion and all that

Prasanna Malaiyandi:

Yeah,

W. Curtis Preston:

I

Prasanna Malaiyandi:

You have erasure coding you have?

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

High availability,

Prasanna Malaiyandi:

clustering, all the rest,

W. Curtis Preston:

We don't, generally it can happen.

W. Curtis Preston:

We don't generally restore because of that today.

Prasanna Malaiyandi:

typically, Yeah.

Prasanna Malaiyandi:

It happens underneath the covers.

Prasanna Malaiyandi:

Unless it's an application that isn't.

Prasanna Malaiyandi:

Like a modern application, like a lot of environments still are running older

Prasanna Malaiyandi:

applications that may not be virtualized.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

And yes, it could, but

W. Curtis Preston:

But it's probably still stored on disc

W. Curtis Preston:

that's

W. Curtis Preston:

RAIDed

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

So the storage side, you might be okay, but maybe the server side

Prasanna Malaiyandi:

you might still have issues, Right?

Prasanna Malaiyandi:

That you still have to be concerned about if, assuming it's not virtualized

Prasanna Malaiyandi:

or you can't

W. Curtis Preston:

might go down, but I don't have to reach for my

W. Curtis Preston:

backups if the storage is still okay.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

That's all I'm saying.

W. Curtis Preston:

It's generally a human being did something stupid.

W. Curtis Preston:

Is the, is the, I, I'm gonna say the most common reason?

Prasanna Malaiyandi:

definitely the most common, The only thing I can think of

Prasanna Malaiyandi:

from a hardware failure is there are still cases where you might get silent

Prasanna Malaiyandi:

data, corruption and other aspects.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

That you still might need to worry about.

Prasanna Malaiyandi:

That isn't necessarily human error.

Prasanna Malaiyandi:

Well, it's the developer error potentially.

Prasanna Malaiyandi:

Right,

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

But that's the only other thing I can think of where you, Yes.

Prasanna Malaiyandi:

It's not necessarily that you have to think about the hardware

Prasanna Malaiyandi:

itself failing, but there are still components within it, which might

Prasanna Malaiyandi:

lead to data corruption and affecting.

W. Curtis Preston:

You know, it's interesting that you mentioned that.

W. Curtis Preston:

I'm not sure if I brought up, if I brought up, data corruption

W. Curtis Preston:

just happening over time.

W. Curtis Preston:

I, I think I'm gonna count that as system failure, as,

W. Curtis Preston:

as, as a hardware failure, right?

W. Curtis Preston:

Because it's the underlying mechanism.

W. Curtis Preston:

Um, I don't know if I mentioned that in the hardware failure section or not.

W. Curtis Preston:

Maybe I did, maybe I didn't.

W. Curtis Preston:

But, um,

Prasanna Malaiyandi:

There you go.

Prasanna Malaiyandi:

For our listeners, it's something that isn't in the book.

Prasanna Malaiyandi:

If it's not in there,

W. Curtis Preston:

Well, it may not, may not be in the book.

Prasanna Malaiyandi:

Yep.

Prasanna Malaiyandi:

Having worked in storage for so long, it's one of the things that's always on

Prasanna Malaiyandi:

my mind, even though I think a lot of people don't think about it, cuz there's

Prasanna Malaiyandi:

a lot of scrubbing that happens and all the rest that it's not as likely anymore.

Prasanna Malaiyandi:

But it's not that it's been eliminated.

W. Curtis Preston:

There, uh, there are those who think that, that, that bit

W. Curtis Preston:

rot is a, is a boogeyman that people like you and me use to scare people.

W. Curtis Preston:

Um, those people can go pound sand.

W. Curtis Preston:

So the next we'll talk about again, something that's very current.

W. Curtis Preston:

So I am from Florida, originally from Florida.

W. Curtis Preston:

I live in, I live.

W. Curtis Preston:

Much better weather.

W. Curtis Preston:

Now, down in, in,

W. Curtis Preston:

Sango, it's relative

W. Curtis Preston:

Um, yeah.

W. Curtis Preston:

My, my mother does not like the weather here.

W. Curtis Preston:

She thinks it's too cold.

W. Curtis Preston:

The idea of getting cold, you know, cool at night is she's,

W. Curtis Preston:

does not like that at all.

W. Curtis Preston:

I think that's the single greatest feature, possibly of sun ago.

W. Curtis Preston:

Um, but I'm speaking of course, of, of natural disasters.

W. Curtis Preston:

So we're recording this as they are.

W. Curtis Preston:

Recovering from the fourth strongest hurricane ever to hit landfall in

W. Curtis Preston:

the us, which is Hurricane Ian.

W. Curtis Preston:

I, you know, it was, it was 150 miles an hour.

W. Curtis Preston:

I've been in worse.

W. Curtis Preston:

I was actually in Houston, and I don't know where Alicia falls, but what

W. Curtis Preston:

I remember was 155 miles an hour.

Prasanna Malaiyandi:

Hmm.

W. Curtis Preston:

Hurricane force winds with Alicia and I was in Houston.

W. Curtis Preston:

So you're basically right.

W. Curtis Preston:

You're right there on the water.

W. Curtis Preston:

Right?

W. Curtis Preston:

Um, and.

W. Curtis Preston:

That was a mess.

W. Curtis Preston:

Right?

W. Curtis Preston:

I remember I was in, I was, well, I was in Alvin, which, um,

W. Curtis Preston:

shout out to the folks in Alvin.

W. Curtis Preston:

It's a tiny little town that's a suburb of Houston, and my mother and her

W. Curtis Preston:

husband managed an apartment complex.

W. Curtis Preston:

I was a teenager.

W. Curtis Preston:

There wasn't enough plywood to cover the windows on both sides.

W. Curtis Preston:

So I remember that we covered one side based on the direction of the wind, and

W. Curtis Preston:

then when the, when the, uh, eye hit, we took down all the plywood and put

W. Curtis Preston:

it on the other side of the building.

W. Curtis Preston:

Um, the, just trying to minimize the, you know, the blast radius

W. Curtis Preston:

as we talk about in it, right.

W. Curtis Preston:

And the thing is, when you, you know, we've got a couple of great episodes about

W. Curtis Preston:

this, about recovering from a natural disaster, um, from, from people that

W. Curtis Preston:

actually participated in it, and maybe we'll get another one here from Florida.

W. Curtis Preston:

But the, the challenges when you look at.

W. Curtis Preston:

You know, so I'm looking here at the list that I had in the book.

W. Curtis Preston:

Floods, fires, earthquakes, hurricanes, uh, typhoons and cyclones.

W. Curtis Preston:

Tornadoes and sinkholes.

W. Curtis Preston:

So what's interesting is Florida has all but the earthquakes,

W. Curtis Preston:

so well, it doesn't have.

Prasanna Malaiyandi:

Typhoons?

W. Curtis Preston:

a typhoon goes the other way.

W. Curtis Preston:

Right?

W. Curtis Preston:

That's what it isn't that what the thing was, the typhoon.

W. Curtis Preston:

Um, and remember we had another name of storm I, I never

W. Curtis Preston:

even heard of until we had the, the Derecho, um, which is a

Prasanna Malaiyandi:

Land

W. Curtis Preston:

based hurricane.

Prasanna Malaiyandi:

Yep.

Prasanna Malaiyandi:

You basically get like a, the giant pattern and the high sustained winds, so

Prasanna Malaiyandi:

it basically becomes a land hurricane.

W. Curtis Preston:

Yeah, we, The guy that was on here, I remember him saying

W. Curtis Preston:

that he was just standing on his porch and he's like, I'm sorry, what is that?

W. Curtis Preston:

like just outta nowhere.

Prasanna Malaiyandi:

Yeah,

W. Curtis Preston:

Um, the, the thing about all of these is that they wipe

W. Curtis Preston:

out everything, you know, look at the photos, look at the videos of

W. Curtis Preston:

what's happened in, um, in Florida.

W. Curtis Preston:

Fort Myers right now is, Um, devastated.

W. Curtis Preston:

I think the worst pictures of videos I remember was Katrina, right?

W. Curtis Preston:

Because you had the combination of all of this, plus the fact that New

W. Curtis Preston:

Orleans was essentially underwater.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

They were, they were below sea level, right?

W. Curtis Preston:

And so you see the pictures of Fort Myers, now everything's

W. Curtis Preston:

destroyed, but the water's gone.

W. Curtis Preston:

Right now back with Katrina, it was still, the water was

W. Curtis Preston:

still

W. Curtis Preston:

up.

W. Curtis Preston:

You know, bodies were literally still floating around it.

W. Curtis Preston:

It was horrible.

W. Curtis Preston:

Um, and it, and it, and it made rescue very difficult cuz it meant everything

W. Curtis Preston:

had to be boats and helicopters.

W. Curtis Preston:

Right.

W. Curtis Preston:

Um, but I think that's the number one thing to take away when

W. Curtis Preston:

preparing for a natural disaster.

W. Curtis Preston:

Is that nothing that you're used to counting on.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

I assume it's

Prasanna Malaiyandi:

all gone.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

So that was what I think we learned with that.

W. Curtis Preston:

That person there that came on.

W. Curtis Preston:

Um, do you remember he, he talked about the internet.

Prasanna Malaiyandi:

Yeah.

Prasanna Malaiyandi:

I think if I recall, they had an ISP or an msp, and they basically

Prasanna Malaiyandi:

were like our employees needed access, internet access to make sure

Prasanna Malaiyandi:

things were okay in supporting their customers, and they had no internet.

Prasanna Malaiyandi:

So I think people drove like an hour and a half, two hours away to like a

Prasanna Malaiyandi:

Starbucks, so then they could log in just so they can continue and have

Prasanna Malaiyandi:

access because they needed to keep their business up and running and that

Prasanna Malaiyandi:

was the only way they could keep it.

W. Curtis Preston:

That that's, that's one problem that they had.

W. Curtis Preston:

The other one that they had was that they used LDAP that was headquartered in the US

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

as their authentication system in order to get into the

W. Curtis Preston:

system, in order to do the restore,

Prasanna Malaiyandi:

Oh, that was, Sorry.

Prasanna Malaiyandi:

That was, Yes, that was the, Sorry.

Prasanna Malaiyandi:

The one I was talking about was the land hurricane one.

Prasanna Malaiyandi:

You're right.

W. Curtis Preston:

Oh, oh, right.

W. Curtis Preston:

Right.

Prasanna Malaiyandi:

a hurricane on a tropical island.

W. Curtis Preston:

Right.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

And the, we, we should put links, I think in the, in the show

W. Curtis Preston:

description to these episodes.

W. Curtis Preston:

That was a really good episode.

W. Curtis Preston:

Like if you wanna know what it's like to actually recover from a

W. Curtis Preston:

hurricane, Cause he talked about that nothing was consistent, right?

W. Curtis Preston:

That, you know, they, they could, they didn't have consistent power,

W. Curtis Preston:

They didn't have consistent internet.

W. Curtis Preston:

They, they ended up getting consistent internet by doing,

W. Curtis Preston:

uh, you know, satellite-based.

W. Curtis Preston:

Internet.

W. Curtis Preston:

Right.

W. Curtis Preston:

And they didn't need a lot of bandwidth.

W. Curtis Preston:

They just needed consistency.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

Um, They

Prasanna Malaiyandi:

like food and where to sleep.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

I think he slept in the office

W. Curtis Preston:

Yeah.

W. Curtis Preston:

He converted one of the offices into a room and they, he

W. Curtis Preston:

ate a lot of rice and beans

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

weeks.

W. Curtis Preston:

He

W. Curtis Preston:

was there

Prasanna Malaiyandi:

and he, and he said he was lucky, right?

Prasanna Malaiyandi:

I think a lot of people didn't have food, didn't have clean water,

W. Curtis Preston:

right.

W. Curtis Preston:

right.

W. Curtis Preston:

Well, you look at what's going on now, I mean, Puerto Rico, you know,

W. Curtis Preston:

we talked about a lot about Florida.

W. Curtis Preston:

Puerto Rico and Cuba are massively hit, right?

W. Curtis Preston:

Because they, cuz they're getting hit on both sides at the same time.

W. Curtis Preston:

The place is so small.

W. Curtis Preston:

Right.

W. Curtis Preston:

Puerto Rico especially because they had already been hit by that

W. Curtis Preston:

other hurricane not that long ago.

W. Curtis Preston:

Um, and you know, it's, it's funny, um, you know, our friends over there at actual

W. Curtis Preston:

Tech media, Scott Lowe and company, so they're having their 10th anniversary.

W. Curtis Preston:

Congratulations to them, right?

W. Curtis Preston:

Um, they scheduled an offsite for their 10th anniversary in October in

W. Curtis Preston:

Florida, and they're there this week.

W. Curtis Preston:

Right now they're in Central Florida, they're in Orlando.

W. Curtis Preston:

They're fine.

W. Curtis Preston:

But I just, you know, I wish Scott had reached out to me and said, Hey,

W. Curtis Preston:

I'm thinking about doing a thing in Florida, You know, when should I not go?

W. Curtis Preston:

And I would've said, September, October.

W. Curtis Preston:

Don't go.

W. Curtis Preston:

anywhere near,

Prasanna Malaiyandi:

Yep.

W. Curtis Preston:

don't go anywhere

Prasanna Malaiyandi:

Speaker:

Weather's unpredictable.

Prasanna Malaiyandi:

Speaker:

You never

W. Curtis Preston:

Yeah.

W. Curtis Preston:

It's the, it's the, it's the, you know, it's a hurricane season.

W. Curtis Preston:

But yeah, that's the big thing is this, but this is why we back up.

W. Curtis Preston:

A, a, a natural disaster, um, can just wipe out everything

W. Curtis Preston:

in your company, right?

W. Curtis Preston:

It, it wipe out, it wipes out the building, it wipes out the

W. Curtis Preston:

power to get to your building.

W. Curtis Preston:

It wipes out the internet to your building.

W. Curtis Preston:

Um, and you have to bring all of that back.

Prasanna Malaiyandi:

or you don't bring it back in the current location,

Prasanna Malaiyandi:

you bring it back somewhere else.

Prasanna Malaiyandi:

Right.

Prasanna Malaiyandi:

I know we talk a lot about disaster recovery, but even

Prasanna Malaiyandi:

without disaster recovery, right?

Prasanna Malaiyandi:

This is where the 3 21 rule, right?

Prasanna Malaiyandi:

The one part, right, of keeping a copy off site.

Prasanna Malaiyandi:

Because if your data center gets hit by a hurricane and is

Prasanna Malaiyandi:

completely gone, where is your data?

Prasanna Malaiyandi:

At least your data should be offsite.

Prasanna Malaiyandi:

Someplace far enough away, right?

Prasanna Malaiyandi:

Not down the.

Prasanna Malaiyandi:

Such that you

Prasanna Malaiyandi:

can recover.

W. Curtis Preston:

If you're, in Florida, I don't know where the AWS

W. Curtis Preston:

regions are for the southeast, but I don't know if any of 'em are in Florida

Prasanna Malaiyandi:

I

W. Curtis Preston:

But if you're in Florida, you would not have

W. Curtis Preston:

your recovery facility, I would think, anywhere in Florida.

W. Curtis Preston:

And that's what, that's what's beautiful about that cloud, right,

W. Curtis Preston:

is you know, this is why we back up and this is also why we don't store.

W. Curtis Preston:

At least one copy of our data anywhere near Right.

W. Curtis Preston:

Um, the, I, I, I think I flashback again, back to MBNA,

W. Curtis Preston:

and we didn't use Iron Mountain.

W. Curtis Preston:

We used a small,

W. Curtis Preston:

um,

W. Curtis Preston:

media storage company.

W. Curtis Preston:

Huh?

W. Curtis Preston:

What's that?

W. Curtis Preston:

Yeah, Man man, Yeah.

W. Curtis Preston:

We used a small, uh, company that was in Wilmington.

W. Curtis Preston:

The thing that we liked about this company, they were probably cheaper

W. Curtis Preston:

than Iron Mountain, but the thing we liked about this company is that their

W. Curtis Preston:

tapes were stored in what used to be a World War II bomb shelter, right?

W. Curtis Preston:

So we felt that they were like really, really safe, but.

W. Curtis Preston:

. Um, it also meant that anytime there was a hurricane or anything

W. Curtis Preston:

or flood threatening to come up the eastern seaboard, we would call them.

W. Curtis Preston:

We'd say it's time for the thing.

W. Curtis Preston:

And the thing was, they would take all our tapes out of the vault and

W. Curtis Preston:

move them up to the third floor.

W. Curtis Preston:

Much less physically secure, but a lot less susceptible to flooding

Prasanna Malaiyandi:

Yeah, I was just gonna say, yeah, bomb shelter sounds

Prasanna Malaiyandi:

amazing until you're dealing with water

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

Um, I, I highly doubt that they're still using that company,

W. Curtis Preston:

but, um, anyway, I mean, yeah.

W. Curtis Preston:

So these are the reasons, right?

W. Curtis Preston:

What about, you know, we, we, we really didn't mention terrorism,

W. Curtis Preston:

but that's up in the, you know, in the human, the human disasters.

W. Curtis Preston:

That, that that's a real thing.

W. Curtis Preston:

Nowadays, I think you're more susceptible to electronic terrorism

W. Curtis Preston:

than you are a physical terrorism.

W. Curtis Preston:

We can't completely rule that out,

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

but I think that, I think that the place to start is you

W. Curtis Preston:

first have to build a DR system that works, that would allow you to recover.

W. Curtis Preston:

Outside of the, you know, make that part of your core design.

W. Curtis Preston:

And then the next would be you need to build a ransomware, you know,

W. Curtis Preston:

electronic attack response system.

W. Curtis Preston:

Because it's, it's the DR piece is, is a subset of that.

W. Curtis Preston:

So, you know, to, to just summarize, I think the whole thing is that there,

W. Curtis Preston:

there are, um, there are just so many things that can happen to your data

W. Curtis Preston:

that is your company's lifeblood.

W. Curtis Preston:

That's why we back up and, and, you know, and I'll borrow a line from Shakespeare.

W. Curtis Preston:

Uh, that I use every once in a while when we're talking about some, we're

W. Curtis Preston:

gonna talk about the, the places that we need to back up, I think next.

W. Curtis Preston:

When I get to arguing with people about whether or not I should back up SaaS,

W. Curtis Preston:

one of the phrases that I, that I, um, That I like to use is there are more

W. Curtis Preston:

things in heaven and earth than are dreamt of in your philosophy Right.

W. Curtis Preston:

I think I quoted that.

W. Curtis Preston:

I hope I quoted that well.

W. Curtis Preston:

But basically there are so many ways that your data can get, uh, uh, fubar.

W. Curtis Preston:

That's a, that's a military acronym.

W. Curtis Preston:

You're familiar with that one?

Prasanna Malaiyandi:

Yep.

Prasanna Malaiyandi:

I know that one.

W. Curtis Preston:

Um, and look it up if you dunno what that means.

W. Curtis Preston:

Um, and.

W. Curtis Preston:

That's why we back up and that's why, you know, Yeah, I, I I don't know.

W. Curtis Preston:

I don't, I don't suffer the fools that want it, that

Prasanna Malaiyandi:

Well, well, and I know back to the basics, right?

Prasanna Malaiyandi:

We've been talking a lot about in a corporate environment,

Prasanna Malaiyandi:

but these same risks also apply to your personal data as well.

W. Curtis Preston:

every single one.

Prasanna Malaiyandi:

Yep.

W. Curtis Preston:

And some more than others.

W. Curtis Preston:

Mechanical failure, much more likely in your laptop.

W. Curtis Preston:

Um, less likely today than it was 20 years ago when we were

W. Curtis Preston:

using rotating hard drives.

W. Curtis Preston:

Um, and yeah, still possible.

W. Curtis Preston:

I will just say this, the most unreliable piece of equipment on your desk is

W. Curtis Preston:

that mechanical, USB hard drive that you're using as a backup right now.

W. Curtis Preston:

Tell me I'm wrong.

Prasanna Malaiyandi:

Yeah.

W. Curtis Preston:

Tell me I'm wrong.

W. Curtis Preston:

Yeah.

W. Curtis Preston:

That, that's why, that's why I'm, I'm much more of a fan of,

W. Curtis Preston:

of, you know, of cloud backup.

W. Curtis Preston:

And by the way, you know, you wouldn't be a Druva customer, because, you

W. Curtis Preston:

know, we don't do the, the consumer thing, but there are so many other

W. Curtis Preston:

things that you do for consumers, right?

W. Curtis Preston:

There are cloud services to backup your important stuff.

W. Curtis Preston:

Um, yeah.

W. Curtis Preston:

Anyway, well have we, have, we beat the drum enough

Prasanna Malaiyandi:

I

W. Curtis Preston:

Prasanna?

Prasanna Malaiyandi:

And just for our listeners, I think the next topic on

Prasanna Malaiyandi:

back to the basics will be what, Curtis, what are we, where do we go from here?

Prasanna Malaiyandi:

Where do we go from here?

W. Curtis Preston:

Good question.

W. Curtis Preston:

We talk a lot about some techy stuff.

W. Curtis Preston:

One of the things that you hear us say a lot is that you, um, you need to go to

W. Curtis Preston:

the business and you need to get your, um, you know, your service level agreements

W. Curtis Preston:

and things like RTO and RPO . You need to get that from the business, and you

W. Curtis Preston:

need to get the business to buy into this whole thing that you're gonna do,

W. Curtis Preston:

because you can't, you can't be, you.

W. Curtis Preston:

Batman is not a good backup person, right?

W. Curtis Preston:

You can't be alone in the night, uh, with no funding doing a backup system.

W. Curtis Preston:

It's a horrible way to do.

W. Curtis Preston:

You gotta get the backup.

W. Curtis Preston:

You gotta get the, the powers that be as into backup as you are.

W. Curtis Preston:

, Right?

W. Curtis Preston:

Maybe not as, as into backup as Daniel Rosehill.

W. Curtis Preston:

Um,

Prasanna Malaiyandi:

We love you Daniel

W. Curtis Preston:

I love you, Daniel.

W. Curtis Preston:

The backup, anarak, so that's what we're gonna talk about next

W. Curtis Preston:

is how to, how to bring, how to bring the business into this.

W. Curtis Preston:

Um, so good.

W. Curtis Preston:

So thanks for asking me that.

W. Curtis Preston:

It was a good, it's a good follow.

W. Curtis Preston:

All right, and I'll just, again, I'll mention, um, if you're interested in

W. Curtis Preston:

all these topics, you can get a free copy, uh, you know, an ebook copy

W. Curtis Preston:

of my book, latest book, Modern Data Protection by going to druva.com.

W. Curtis Preston:

Druva.com/podcast and, um, uh, download your own copy so you can follow along

W. Curtis Preston:

at Home Kids And, um, remember to subscribe so that you can restore it all