Dick's Sporting Goods is expanding its influencer initiative.
Speaker AAccording to Footwear News, Dick's newly reinvented Dick's Varsity Team is now welcoming both Dick's employees and members of the public with a passion for sports and social media to apply.
Speaker AIf chosen, the Dick's Varsity Team members will work closely with the retailer and its top brands to create original social media content and share it across their platforms.
Speaker AIt should also be noted that since launching as an internal program in 2023, Dick's varsity team members have created over 1,000 pieces of social media content, garnering over 38 million impressions, and have been featured in 10 campaigns for both Dick's and its national brands.
Speaker ALisa, we're going to go to you here.
Speaker AHow do you feel about this?
Speaker AI think you alluded to it with, with LeBron sending customized messages here to people via email and social.
Speaker ABut what do you think of Dick's Varsity Team Influencer program and is it something that more retailers should emulate?
Speaker BWell, first I have to say if I should be true to my passion, it would be Stephen Curry sending a message to the consumers.
Speaker BTrue.
Speaker BYeah.
Speaker BPutting that out.
Speaker CYes.
Speaker BMaking sure I make my stand for the Bay.
Speaker BBut anyhow, I think that the.
Speaker BI actually like it a lot.
Speaker BI mean, I think Dick's has done some great things lately to really engage the consumer and really put their stamp and really their ability to grow in the retail space.
Speaker BI think consumers love to see.
Speaker BSee themselves in others and sometimes when it is the professional athlete, it may not be as convincible, but if you see yourself, you know, you can, you can be convinced like, oh, I could look like them.
Speaker BI may not look like, you know, Serena Williams on the tennis court, but I may look like somebody else who's playing pickleball that I can relate to.
Speaker BRight.
Speaker BSo I actually think that others should emulate it.
Speaker BI think they're doing a great job in the, in the influencer space and really the social media space and how they're getting after it.
Speaker BSo, you know, my quick answer is yes, love it.
Speaker BYes, I think more could do it.
Speaker BAnd I think the combination of real athletes and real people and spreading it across also their employee base, those are your best consumers.
Speaker BAnd lastly, what I would say as a past chief Product Officer, this is a great start space to get consumer insights and product insights that may help drive needs, desires or creations of product that they can fuel in their private labels or with their brand partners.
Speaker ALisa, is there anybody that you would suggest that doesn't do it?
Speaker ALike, are there Specific retailers or brands that you're like, this makes sense for a Dick sporting goods because of the like, you know, the involvement, the community sense that Dicks has versus like a beauty retailer or somebody else.
Speaker BOff the top of my head, and using the examples, like when we talked about gross rear beauty and said it doesn't work there in our last example, I actually think it could work from an influence perspective across any category because you want to see it put into real life.
Speaker BLike if you were go to go to the food space.
Speaker BI mean, who doesn't love, you know, on social media the recipes that pop up, right.
Speaker BAnd they might be sponsored by a grocer or something where go pick up the following items here and in.
Speaker BIn 30 minutes, have a great meal, you know, whatever.
Speaker BI think it could work across many, many categories.
Speaker AThat's great.
Speaker AChris is enthusiastically two thumbsing up here over on the side.
Speaker ASo Chris, before you explode, let me go to you here and get your point of view on this.
Speaker CYeah, I'm jumping at this one.
Speaker CI'm with Lisa again, man.
Speaker CLisa, I'm on, I'm on your wavelength today.
Speaker CLike, the point I would say, which is why I think it's applicable to almost every retailer too, is I think the point about the employees being a part of the program is really interesting to me.
Speaker CAnd I like that angle for two reasons.
Speaker COne, it's inspiring to the team members that want to take part in it, so that's a good win from an HQ perspective.
Speaker CAnd two, it gives them financial incentive because they can get the affiliate revenue from whatever they're helping to sell.
Speaker CAnd so.
Speaker CAnd actually, believe it or not, back in 2013, when I was leading home furnishings for Target, I actually wanted to do this, but it was really hard to get off the ground because if you think about it like merchants, there's a lot of things they know that the audience probably wants to hear from them, like, say, in the grocery space, like, why did I choose these products for the shelf?
Speaker CWhat is it unique?
Speaker CWhat's unique about them that made me put them in my assortment?
Speaker CSo.
Speaker CSo personalize the merchant.
Speaker CAnd that's essentially what Dick's is doing here that I think any retailer can try to do as well.
Speaker CLike, why did I pick that towel?
Speaker CWhy did I pick this bedding pattern, you know, whatever it is.
Speaker CAnd it can be, you know, promoted on TikTok, Twitter.
Speaker CEveryone can have their own handles.
Speaker CThe problem though is that retailers are scared to try things like this.
Speaker CSo, David, when you kind of made fun of us before about just get over it and jump into it.
Speaker CThis is something that's easy to jump into, but the retailers have to do it.
Speaker CAnd as I'm sitting here, I'm like, I can't believe that it's taking 10 years just to get to this point when this idea has been percolating for a long time.
Speaker AYeah, yeah.
Speaker AI mean, I think, Chris, the other part of this that, you know, Lisa touched on too earlier is like, this is how product discovery is happening too.
Speaker ALike people are starting on their, in their social platforms, they're starting with search based queries on a new product that they're looking at like these, these, this content that's out there really helps, I think the consumer get a sense of like, I can go in and talk to this person.
Speaker AIf I want to continue the conversation at my local Dick Sporting Goods, I don't have to just see the content here, but that person might be working when I go to, you know, select my bike or pick out my shoes.
Speaker ASo I think that that's another thing here that, you know, Nordstrom's this for a long time, but is really unique to Dick's in this sense where they are really invested in the community.
Speaker AThey're doing events in the community.
Speaker AAnd so I think that there's really this connection that can happen too that can help influence purchases and allow employees to get recognized for the work they're doing online and offline versus just what they're selling in the store when people come in.
Speaker AYep.
Speaker CThe other point I'd make too and is I think it gives, it gives, it gives, gives power back to the merchant as like the art of retail.
Speaker CRight.
Speaker CLike they can promote themselves as the artist of why the products are on the shelves.
Speaker CRight.
Speaker CEspecially in this day of AI and like the story we led with Amazon, Amazon just using algorithms to put products in their store.
Speaker CBut this gives the avenue for the buyer to reassert their authority as the retail minds that drive the industry.
Speaker CWhich I think is really cool.
Speaker AYeah, absolutely.
Speaker ADavid Brown, close us out with your thoughts.
Speaker DI thought I was going to be aligned with everybody and this one is a no.
Speaker DBut you guys are.
Speaker DI guess I'm on, just on a completely different wavelength today.
Speaker COh my God.
Speaker CWhy?
Speaker DWell, I mean like, hey, you said what, they had a thousand content creations in two years.
Speaker DLike, you know, to me that's like almost like, like, who cares, right?
Speaker CYeah, yeah, that did seem pretty low.
Speaker DYeah, that's, it's shockingly low.
Speaker DAnd I wonder if that is.
Speaker DMaybe I'm just the wrong demographic.
Speaker DBut I wonder if maybe that's just.
Speaker DDo you want to be associated with Dicks or do you want to be associated as an influencer with an actual brand?
Speaker DRight.
Speaker DAnd you know, whether it's Adidas or Night or anything, Nike or whoever like that.
Speaker DI, I asked my 11 year old daughter who, you know, creates videos for, you know, for YouTube and, and her various other socials all based around her scheme, which is kind of her passion.
Speaker DAnd yeah, she looked at me and she's like, why would I do that for Dex?
Speaker DWhat about Shields?
Speaker DAnd so, you know, kind of back to the last one.
Speaker DBut I, you know, does it make sense to do this?
Speaker DAbsolutely.
Speaker DI'm, I'm supportive of that.
Speaker DI just, I, I question the, the Dicks thing, but maybe I just don't know them well enough.
Speaker DYou know, if, if, if this was a headline for REI or, or something like that, I would have been, you know, all in.
Speaker DI, I just don't see people getting excited to be an intermediary for.
Speaker DIntermediary for Dicks.
Speaker BI mean, I think that maybe David, just to kind of play a little devil's advocate to use is like, I think Dick's has had such an unbelievable growth trajectory over the last, I'd say five, six years.
Speaker BIt is a very kind of, I'll call it east coast, middle of the country centric retailer.
Speaker BAnd I kind of get what you're saying, but if you think about it, they're like a house of brands.
Speaker BYes, they have private label, but really their brands are super front and center.
Speaker BSo, you know, I think based on their consumer base, they're going to introduce branded products to them.
Speaker BSo I just think that they've done a lot of really positive things and have great momentum over the last, like I said, five or six years.
Speaker BBut again, they're not, they're not West Coast.
Speaker BLike when I lived on the west coast, they didn't make a lot of sense to me, but I grew up with them.
Speaker BSo I hear what your point is.
Speaker CYeah.
Speaker CThe other thing I'd say too, and then we can move on, is, you know, I think, I think everyone has an influencer program, right?
Speaker CLike every retailer now has an influencer program.
Speaker CThat's not, that's also not what's special here.
Speaker CThe specialty to me, the special sauce, again, is going back to the employee activation because there's a lot of pride in employees that would gladly share things on behalf of Dick's or gladly share things on behalf of Patagonia or REI too.
Speaker CSo, yeah, that would be the last point.
Speaker DI go ahead the.
Speaker DThe employee side and I think it's great.
Speaker CAre you okay?
Speaker DI think every retailer should do that.
Speaker DI just.
Speaker COh, really?
Speaker COkay.
Speaker DEspecially kind of the younger generation that's coming up kind of wants to own their own, you know, content and be associated directly with their brands.
Speaker DAnd with you, Lisa, it's a house of brands.
Speaker DBut like, if my daughter's going to post a video or something like that, you know, based on Atomic skis, she's going to tag Atomic.
Speaker DShe's not going to tag start house where she bought the skis.
Speaker DRight.
Speaker DAnd that type of thing.
Speaker DBecause then, you know, she feels like she's losing control.
Speaker DRight.
Speaker DSo.
Speaker CGot it.
Speaker CSo that's a good clarification.
Speaker CSo you're saying that you do think every retailer should emulate the employee side of this?
Speaker DNo, I think absolutely.
Speaker COkay.
Speaker CBut you're skeptical of the long term differentiation of just, you know, the influencer program being what's.
Speaker CWhat truly drives influencers to promote a brand versus a retailer, especially where there's.
Speaker DAn intermediary between the things like.
Speaker CYeah, yeah, yeah, that makes sense.
Speaker CThat makes sense.
Speaker CThat's a good clarification.