there's not really a good way to practice other than doing it.
Katie:You have to just accept the fact that things might go wrong, and probably
Katie:will, and figure out the best way to deal with them that's authentic to yourself,
Katie:I feel like that mix of personality make it easier actually for Video and
Katie:podcasting and doing these kinds of interviews because I like having these
Katie:no one cares what I look like or what I sound like they care about
Katie:what I'm saying the content that I'm creating the, the hopefully the help
Katie:that I'm offering someone else, the Vulnerability I'm giving, the story
Katie:that I'm giving, that matters way more than, than all of the things that
Katie:are going on in the back of my head
Ian:Hello, we're back with another season of the confident live marketing show.
Ian:My name's Ian Anderson Gray.
Ian:And in this season, we're going to be talking about or looking
Ian:at communication and confidence.
Ian:How can you become more confident and communicate more effectively in
Ian:front of the camera or in front of the microphone, whatever you're creating.
Ian:So I'm very excited because I've got.
Ian:My great friend, Katie Fawkes returning onto the show.
Ian:We're going to ask her questions on this topic.
Ian:Last time it was all about studio setups.
Ian:So just a reminder, Katie Fawkes is the director of marketing at Ecamm, where
Ian:she gets to work alongside some of the most amazing live streamers, podcasters.
Ian:And content creators out there helping them reach their goals and grow their
Ian:business to video and live streaming.
Ian:In addition to heading up Ecamm's marketing team, Katie is also the co
Ian:host of the video podcast, The Flow.
Ian:Welcome back, Katie.
Ian:It's great to have you back.
Katie:That's great to be here.
Katie:Super fun.
Ian:Yeah it's exciting stuff.
Ian:Cause we, last time we were talking, we were getting all
Ian:geeky last week and, or last time.
Ian:Now we're going, I want to dive into your creation journey.
Ian:And so what have you what in terms of video content and podcast content
Ian:in particular what's your journey?
Ian:Because before that you were more into writing, I think, am I right?
Katie:Yeah.
Katie:Yeah.
Katie:I've been on a journey for the last, I guess at this point for four plus years.
Katie:So prior to joining the Ecamm team, I started I have an English literature
Katie:degree and I started my career in the copywriting side of things.
Katie:So certainly in the marketing side, but.
Katie:writing blog posts, writing copy, and then moving into social media, but
Katie:always behind the scenes and always, definitely not on camera hidden
Katie:behind, behind a brand or a company.
Katie:So it was definitely an interesting experience joining the e cam
Katie:team where, you know, immediately from the get, it was going to be.
Katie:You had to be on video.
Katie:You had to be live streaming.
Katie:You had to understand how the tool worked and the challenges
Katie:that our customers were facing.
Katie:So I had to just force myself to go live, which was incredibly
Katie:scary and took me a little bit of time to get comfortable with.
Katie:But the more I did it, the more I found that it was actually a really
Katie:fun space and gave me a lot of.
Katie:Freedom.
Katie:And these days I feel like it's actually way easier for me to live
Katie:stream than it is to record a video still really bad at recording a video.
Katie:Cause my perfectionist tendencies take over and I get that pause button or
Katie:that stop button and I blew it all out.
Katie:And I don't like it.
Katie:I don't like recording videos.
Ian:We're, perfectionists, aren't we?
Ian:I have a Recovering Perfectionist t shirt, which I should
Katie:I know I need it.
Ian:It's funny, isn't it?
Ian:Because that is a similar story to me.
Ian:I jokingly say that I could have been called the reluctant live video guy.
Ian:And and yeah, I had to jump in the deep end like you did, but you did.
Ian:So can you maybe tell us a little bit how you were feeling at the time?
Ian:So this is a time when you were Perhaps, was it, were you struggling
Ian:with confidence in front of the camera?
Ian:Or was it more the perfectionist side of things, what were the emotions
Ian:going through your brain at the time when you first got in front of the
Ian:camera, when you knew you had to do it and you didn't particularly want to?
Katie:That's a great question.
Katie:It was probably a little bit of both.
Katie:It wasn't necessarily confidence in speaking.
Katie:I, I come from a theater background.
Katie:I'm used to presenting and, talking with people.
Katie:That part wasn't scary.
Katie:What was scary was all the tech and, and, I was the face
Katie:of Ecamm, at least in my mind.
Katie:It was, trying to make sure that I was making the tool and the
Katie:company look as great as they are.
Katie:And so I was really afraid that I was going to screw it up or something
Katie:was going to happen, or someone was going to ask me a question on the
Katie:software that I couldn't answer.
Katie:I was going to struggle to find something.
Katie:It was all of those kinds of fears that kept popping up in my head.
Katie:And, what happens if I.
Katie:My video quality doesn't look as good as the guests that I'm
Katie:bringing on, or, what if the stream goes down and everything fails?
Katie:It's all the fears that everyone has as they're thinking through
Katie:getting started in video.
Katie:You don't want to look dumb.
Katie:I didn't want to look like I didn't know what I was doing, and there's
Katie:not really a good way to practice.
Katie:other than doing it.
Katie:You have to just accept the fact that things might go wrong, and probably
Katie:will, and figure out the best way to deal with them that's authentic to
Katie:yourself, and doesn't make you feel, I guess you always feel a little bit
Katie:nervous, but doesn't make you feel dumb, in the bigger picture of things.
Ian:That's interesting, so there's a couple of things that I, it
Ian:sounds like to me that it wasn't so much, so for some people, we're
Ian:just having a conversation now, and there happens to be a camera there.
Ian:But sometimes that camera, that inanimate object, can just do people's heads in.
Ian:It just, their brain goes to mush.
Ian:It sounds like that wasn't quite so much of an issue for you.
Ian:More that, it was more the tech side.
Ian:It wasn't the fact that you were being recorded as such.
Katie:Yeah, which is actually, it's actually interesting that you say that,
Katie:because I, thinking it through, it's definitely the camera and the fear of
Katie:the camera when I'm recording a video.
Katie:And I think part of it is my perspective on it.
Katie:So with a live video, it has always felt to me that because you have
Katie:live viewers and you're in the moment, there, there is a sort of a
Katie:forgiveness there that it doesn't.
Katie:You might trip over your words.
Katie:You might say you might, all of these things might happen and it may not be
Katie:perfect and that's okay to the viewer.
Katie:But in my mind what's not okay, especially as someone that represents and works for
Katie:a live streaming and video production tool company is not understanding how
Katie:the software works or not being able to answer a bunch of those tech questions.
Katie:Whereas If I was recording a video, and when I'm recording videos, there's an
Katie:expectation that a recorded video is really well produced, and a lot of what
Katie:makes it, watchable and what people really want to see is something that's really
Katie:high quality, answers their questions, you do need to be really put together,
Katie:and so in that case, I feel like it's less forgiving and I need to say the
Katie:exact right thing and because I can pause it and stop it, I I'm panicking
Katie:at the, at what the camera is capturing.
Katie:Do I look good?
Katie:Do I sound my best?
Katie:Am I saying the right thing?
Katie:Was that the best way to say it?
Katie:Oh, I need to stop that.
Katie:I want to re record it.
Katie:It gives me permission to be more of a perfectionist than live video does.
Ian:Yeah, no, definitely.
Ian:And I've being a recovering perfectionist myself.
Ian:I found that live video in a sense was partly my savior.
Ian:It was that almost like the perfect antidote to perfectionism.
Katie:It really is.
Ian:Yeah.
Ian:Now you said that so you said you wanted to say you wanted to make sure
Ian:you would saying the right thing and particularly being the face of he
Ian:can, there was a huge responsibility.
Ian:That was it all that I mean, it sounds like it was mainly that but for a lot of
Ian:people it can't there can be an element of imposter syndrome and i've spoken to
Ian:a lot of people here who they just they have this doubt that They don't they know
Ian:deep down that they do know the answers to these things But they're but this
Ian:doubt can sometimes particularly when it comes to getting on camera And other
Ian:people knowing that other people are watching and potentially judging you that
Ian:this imposter syndrome can come up with.
Ian:Was that an issue for you?
Ian:Or have you spoken to people who this is a big problem with
Katie:Yeah, both.
Katie:It was definitely an issue for me.
Katie:I was very aware from starting at Ecamm that I knew the marketing side of things,
Katie:but I didn't know anything about video.
Katie:Nothing.
Katie:Like I, I had taken photography classes back in the day, but I had never, recorded
Katie:video even on the, from my, Personal, my personal content creation journey,
Katie:I definitely always was in the more, blogging, writing photos side of things.
Katie:So 100 percent felt like an imposter.
Katie:I knew that our customers were going to know way more about
Katie:this than I was going to.
Katie:And so there was definitely going to be time as I was Getting up and running and
Katie:forcing myself to use the software more and forcing myself to Livestream and to
Katie:record video more that I wasn't going to know everything and so it was either
Katie:Embrace that and you know do my best to at least sound You know, as authoritative
Katie:as I can or leverage and learn, from people who are incredible at it and just
Katie:accept that or, or fumble publicly, fail publicly as I, as I was getting up and
Katie:running and so it, yeah I think, and I think imposter syndrome, it continues
Katie:to be something that I deal with often.
Katie:I, I work with Doc Rock who knows literally everything about video.
Katie:So I'm always the kind of foil.
Katie:And I have dealt with that by accepting the fact that I know
Katie:more and will always know more than someone who's just joining, right?
Katie:So there's always going to be someone watching or the potential for someone
Katie:to watch who's brand new to all of this.
Katie:And they probably would rather, they appreciate hearing My journey or my
Katie:story or me ask questions that they are afraid to ask or, see me fail
Katie:at something and figure out how to make it better next time than for me
Katie:to act as though I know everything.
Katie:So I've held on to that all the way through and I'm so thankful to all
Katie:the kind of customers and Ecamm fam and friends and colleagues who have
Katie:sat in the chat and said Oh, that was really helpful or Oh, I didn't know
Katie:that or it confirms everything and.
Katie:Gives me that confidence to keep going.
Ian:Yeah, and I think the more Of an expert you are on a particular
Ian:subject, the more likely you are going to forget what it's like
Ian:for beginners to starting off.
Ian:So we need people across all those different areas.
Ian:And yeah, it's been amazing to see you and you grow in your
Ian:confidence and over the years I've known you, so what have been what.
Ian:Has there been like a pivotal moment or has it been lots of little steps
Ian:along the way that's helped you grow your confidence and also your, the
Ian:fact that I assume you would agree that you are much more confident?
Ian:Yeah.
Ian:Yeah.
Ian:effective in your communication in front of the camera as well.
Ian:How would you say that?
Ian:How was your journey?
Ian:What has been the journey?
Ian:Has it been like lots of little bits or a few pivotal moments?
Katie:A little bit of both.
Katie:So I would say a lot of little bits at the beginning.
Katie:So I started by doing a live show called meet the pros, where we brought on some of
Katie:our like expert customers and interviewed them about, how they're creating and
Katie:their content creation journey and how they use E cam and forcing myself to
Katie:do that was certainly the kind of the.
Katie:jumpstart into getting into this space.
Katie:And then, learning along the way and watching what everyone else was doing
Katie:and picking up tips just by being around, around our customers and around video
Katie:creators and seeing what's possible and really diving into the tool.
Katie:So those were all little steps.
Katie:A year and a half ago, we as a team made the decision that, we
Katie:were seeing more and more people.
Katie:really getting into and adding video to their podcast.
Katie:So this was a new audience opportunity for us.
Katie:And so we made the decision as a team.
Katie:We're like if we really want to understand this audience better, we
Katie:need to also have a video podcast of our own and need to go through what
Katie:those steps are to really understand how the software works for that.
Katie:Does he can work well for video podcasting?
Katie:What are some of the challenges that we're going to face?
Katie:So I think that was a pretty pivotal moment for me.
Katie:And my journey into this space was really doing all of the steps
Katie:myself and having doc as my kind of partner in that helped me figure out.
Katie:how to do it.
Katie:And the, the more that I did it, the more that I had people like you, Ian,
Katie:who, asked me to come onto their shows and I would talk more about it and I
Katie:would see how they set up their shows.
Katie:And so I really immersed myself fully in the podcasting space and that
Katie:helped give me a ton of confidence.
Katie:And then I ended up starting my own.
Katie:video podcast about a year ago as a result of it, which has been, again,
Katie:just a great experience and a lot of fun in being able to play around
Katie:with some of the cool technology out there and and reach an audience and
Katie:just have fun in the video space.
Katie:Yeah.
Ian:had fun.
Ian:You didn't stop because I'm sure there were moments maybe when
Ian:you thought, Oh, just give up.
Ian:It's not working.
Ian:You also surrounded yourself People, you're cheerleaders, people who were
Ian:going to support you and help you.
Ian:And also you just went on and did it, you went on other people's shows.
Ian:You could have said no and been too scared to do it, but you kept
Ian:on doing it, which is amazing.
Ian:So have you got a disaster story that you can share with us that a
Ian:mistake that you made on camera?
Ian:That was a learning, so I want, it sounds like a negative question, but I want,
Ian:what was your learning moment from that?
Ian:Because a lot of people, they make a mistake and then they
Ian:just want to give up and live, just lie down in a darkened room.
Katie:So I've had a lot of them, but the one that always stands out, and I
Katie:went back and found the video clip so I could share it back, back again recently.
Katie:But I had one of our customers, Kevin Colby, who's an incredible creator.
Katie:He's he's got like a photography and videography background.
Katie:And I was doing this series called Live, Live Happens?
Katie:I can't remember the exact name of it.
Katie:Something like that.
Katie:And so I had him on as like an expert, and we were talking about these things,
Katie:and we were chatting back and forth and I had two epic fails in the same stream,
Katie:so it was like hugely embarrassing.
Katie:The first was that he was getting all set up.
Katie:He was running the stream.
Katie:And so he was like, okay, I'm just gonna, I'm going to do my intro.
Katie:You're going to be behind the scenes, in the green room.
Katie:And then I'll bring you on.
Katie:And I was like, great.
Katie:I'm like, I'm going to run and get, get a glass of water and get my
Katie:computer cable so that my computer doesn't run out of battery while
Katie:we're in the middle of streaming.
Katie:But I didn't tell him that because he had already gotten started.
Katie:And I was like, Oh, I have more than enough time.
Katie:So I ran out of the room.
Katie:to get my stuff.
Katie:And as I was coming back into the room, I could hear him
Katie:saying, Katie, are you there?
Katie:And on screen life was just my chair sitting and he was laughing his head off.
Katie:And I had to run back in and because I always use.
Katie:Earphones because I need to be able to control my audio and avoid any feedback.
Katie:It took me like in my, shaking with panic moments to try to put my earphone back in.
Katie:So that was hugely embarrassing.
Katie:And then I got through that and we laughed it off and it was probably
Katie:about five minutes before the end of the stream and my camera
Katie:battery died because at the time.
Katie:I was running my Nikon DSLR camera connected by USB into my computer
Katie:and didn't even think that, hey, like maybe this battery isn't going to make
Katie:it all the way through the stream.
Katie:I didn't have a dummy battery at the time.
Katie:And so it froze like with like my face all awkward and horrible.
Ian:the worst pose
Katie:And I didn't even, I was just so horrified.
Katie:I was, I think in the background, I was just like, turn it off, please.
Katie:It was bad.
Katie:It was really bad.
Katie:So I I learned a lot in those moments.
Katie:I learned like how important it is to communicate really clearly.
Katie:Like I should have just said to him, Hey, don't start the show or type
Katie:something into the chat and let him know that I was running downstairs.
Katie:And obviously just really double checking everything in advance, right?
Katie:Like I should have had water and my cables and a dummy battery ready to go.
Katie:Now I do.
Katie:I have everything like nearby and ready often backups of cables in case something
Katie:happens and it still might happen.
Katie:Like it's still, I think that camera freezing situation happened a couple
Katie:of times to me over the years.
Katie:But now I know that if it does that, I can switch immediately
Katie:to a different camera, right?
Katie:I can switch my built in camera if I need to, or, often I have
Katie:multiple cameras to choose from.
Katie:So I no longer like in this moment of just turn it off.
Katie:Please just turn it off.
Katie:Can, I have a backup plan and and I know what to do when those kinds of things
Katie:happen, but you have to go through them in order to know what to do.
Ian:you do.
Ian:And part of it is if it happens again, you're probably not going to be as
Ian:flustered, but also it's in one sense.
Ian:I I don't enjoy it at the time, but I do like when things go wrong.
Ian:Cause it's another thing that I can mark on my checklist that I can
Ian:make sure it doesn't happen again.
Ian:Although, yeah.
Ian:So want to move on to another topic, which is to do with personality.
Ian:We're all different and.
Ian:We all have different personalities and we, sometimes we put ourselves in boxes.
Ian:So I'm in danger of putting you in a box here, Katie,
Katie:Put me in a box.
Katie:That's
Ian:So would you describe yourself on, on the scale of like shy on one side and
Ian:bold on the other, and there's another scale of introverted and extroverted,
Ian:how would you describe yourself there?
Ian:And the reason I'm asking you this is because lot of people say, Oh,
Ian:I could never do that because I'm this, I have a particular personality.
Ian:And then the follow up question from that is how does this affect
Ian:the way you turn up on camera?
Ian:It's.
Katie:That's a great question.
Katie:I am the opposite of shy, but I am fairly introverted.
Katie:So I'm which I feel like it's taken me a long time to figure out exactly
Katie:where I fall on some of those scales, because I am the person
Katie:that going to a Party or an event.
Katie:That's my nightmare.
Katie:Like I would rather be with one one person having a really great conversation
Katie:or like a group of close friends than being like in a large group of any kind.
Katie:Like large groups just suck the energy out of me and I need time
Katie:to recover on the other side of it.
Katie:But I'm I am chatty and friendly and probably talk way too
Katie:much and I'm not shy per se.
Katie:So it's interesting because I feel like that mix of personality or that
Katie:those couple of boxes that I'm in, make it easier actually for Video
Katie:and podcasting and doing these kinds of interviews because I like having
Katie:these kinds of conversations and, I don't feel as though there are a ton
Katie:of people in the room, even though in many cases, there's a ton of people
Katie:watching, but I don't see all of them.
Katie:I only see the camera.
Katie:And for me, it's you and I are having this conversation and
Katie:that is really energizing for me.
Katie:So yeah, I think it actually works out pretty well, but I probably
Katie:wouldn't have thought that when I was just getting started because
Katie:it would have seemed scary.
Ian:It's interesting.
Ian:And I think some people think that if you're introverted you will also be
Ian:shy as well, but I actually met what I would call like bold introverts.
Ian:There's actually quite a few.
Katie:a good one.
Katie:I'm a bold
Ian:and, and I think, knowing you Katie you do, when I meet you
Ian:in person, you're, you seem very confident and happy in your own skin.
Ian:And I think that probably helps you get in front of the camera.
Ian:Whereas some people.
Ian:And I have to admit, I was a bit like this I didn't like the sound of my own
Ian:voice, didn't like the way I looked, I also was comparing myself with a lot of
Ian:people, sometimes those elements can come into it and they are, they're killers.
Ian:So we, so if you can just be comfortable and confident, and it
Ian:can be in a quiet way, if you may be more introverted, then that's cool.
Ian:But I
Katie:that, that side of it and I can't remember if it was Diana Gladney or if
Katie:it was Luria Patruzzi, both incredible creators, but one of them had told
Katie:me when I was just getting started.
Katie:That when it comes to whether or not I want to wear makeup or the fact,
Katie:I don't like the gap in between my teeth or how my voice sounds.
Katie:I have those things.
Katie:I feel those things often.
Katie:But in the end, what they said was it has nothing to do with you.
Katie:You have value that you need to be able to bring to an audience and
Katie:someone on the other side needs to hear what it is you're saying.
Katie:And if you can constantly think of that as you're putting yourself out there that
Katie:it's not about me doesn't no one cares what I look like or what I sound like they
Katie:care about what I'm saying the content that I'm creating the, the hopefully the
Katie:help that I'm offering someone else, the Vulnerability I'm giving, the story that
Katie:I'm giving, that matters way more than, than all of the things that are going on
Katie:in the back of my head about, oh I don't like my sweater today or my my background
Katie:isn't the way that I want it to be.
Katie:All these different things that we all think and we all feel it's, you
Katie:got to just keep telling yourself it's about your viewers and about
Katie:your listeners and about your audience way more than it ever is about you.
Ian:Yeah, it so is.
Ian:And it's not easy to do that.
Ian:And some people find that easier than others, but it's changing that,
Ian:that soundtrack in your head because those negative voices can sometimes
Ian:rise up and stop you from creating your own, your best stuff, really.
Ian:You've you've answered my last question, really, which was, I've
Ian:got written down here, encouragement.
Ian:For an advice for listeners, aiming to improve their confidence
Ian:and communication skills.
Ian:And I think you've answered that really well.
Ian:I think that's such an important thing that we all need to take to heart, really.
Ian:So thank you, Katie, so much for coming back on the show.
Ian:It's been great to have you.
Ian:How so for people who didn't listen to the last one, obviously
Ian:go back and listen to it.
Ian:But tell us how people can find can follow you and tell us a little
Ian:bit about what you're working on
Katie:Yeah, absolutely.
Katie:So I am on all of Ecamm's channels, so E C A M, you can find us on all
Katie:the different social platforms.
Katie:We have a Facebook group that you can hang out with us in and certainly I'm live or
Katie:recording videos on YouTube on a fairly regular basis, so you can find me there.
Katie:On the personal side, I do my own video podcast every Thursday night at 9 p.
Katie:m.
Katie:Eastern.
Katie:We live stream our recording process.
Katie:So if you want to hang out and listen to us review movies from the
Katie:nineties, you're welcome to do that.
Katie:It's called the VHS club podcast, and you can find us at the VHS club pod.
Katie:com.
Ian:Awesome.
Ian:Definitely get in touch with Katie.
Ian:Follow all her stuff because she is awesome.
Ian:Thank you so much, Katie.
Ian:It's been great to have you back on.
Ian:We are out of time for this episode.
Ian:I do hope you're enjoying it.
Ian:Do get in touch.
Ian:Let me know how you're getting on with listening to this and do spread the word.
Ian:It would be great for you to do that.
Ian:But until next time, I encourage you to level up your impact,
Ian:authority and profits through the power of confident live video.
Ian:See you soon.