Levi's reportedly crunched the data to jump on the baggy jeans trend.
Speaker AAccording to the Wall street journal, in 2020, Levi signed a deal with Google Cloud and began gathering data points from purchases, web browsing, retail partner sales and its loyalty program into a Google database and running daily machine learning algorithms designed to identify and predict purchase trends.
Speaker AJesus Christ.
Speaker AAnd how many.
Speaker AHow many buzzwords were in that last sentence?
Speaker BA lot.
Speaker AFor the last time, Levi's chief Digital.
Speaker AFor the first time.
Speaker ANot the last time, man.
Speaker AThe.
Speaker AFor the first time, Levi's Chief Digital Officer Jason Gowins told the Journal, Levi's was able to continuously pull together data from 110 countries, not 100 and 110 countries, and 50,000 points of distribution, only 1100 of which were Levi's own stores.
Speaker AHmm.
Speaker AAs a result, the new data system helped the company understand that Baggy and Loose silhouettes weren't just for the TikTok generation.
Speaker AThey were for everyone.
Speaker AAs a result, Levi's dove into marketing campaigns like Live Loose, got to like that campaign, and began evangelizing on the trendiness of roomier fits to its retail partners.
Speaker AAnd yes, are you buying or selling the impact of data that Levi's claims it has had on its business?
Speaker BMy God, there's so many merchandising questions in this.
Speaker BI feel like I'm just getting slaughtered and they're going right to me.
Speaker BSo I'm interested to hear where you land on this, Chris.
Speaker BBut.
Speaker BBut look, I'm buying because the price is low.
Speaker AYou're buying.
Speaker BI'm buying because the price is low.
Speaker BAnd things can only go up from here.
Speaker BNot because I think this baggy jeans example is like the case study I would choose to represent investing in this kind of data.
Speaker BBut I think you and I have heard repeatedly over the course of the last several weeks at all these conferences that the number one thing that the retail CEOs and executives that we've been interviewing have been saying that they're investing in is data to support decision making for them, including in merchandising scenarios.
Speaker BI think you also have to be investing in AI tools to kind of aggregate this data to really bring that to something that the buying and merchandising teams at Levi's in this case, can really utilize and help inform some of the decisions they're making.
Speaker BBut much like the Walmart story that we were talking about earlier within home testing, I still think that that's going to be the thing that you have to invest in, but you still need this.
Speaker BThe art of the Merchandising here, like, you still need.
Speaker BA good merchant would know that the baggage jeans trend is coming.
Speaker BA good merchant understands that.
Speaker BBut I think what's cool about this is that I think you start to position Levi's in a more competitive space against some of the fast fashion players out there, like Shein and Timu, who are taking aggregated data on their platforms.
Speaker BHow much time, like, what people are searching, how much time they're spending engaging with, you know, games or, or shopping experiences for certain products in the app and then using that data to determine how much of products they make, what trends are kind of coming down the pipeline.
Speaker BI think there's, there's a use case for this.
Speaker BI think this is just an early stage and maybe not the best example for it, but I have a feeling that you're going to, you're going to take this in a completely different direction.
Speaker BChris.
Speaker BWell, you're not buying.
Speaker BYou're not buying.
Speaker AI got to tell you, you know me really, really well at this point.
Speaker AYou could probably tell from how I did the.
Speaker AI'm, I'm.
Speaker ANo, I'm not buying this.
Speaker AI'm selling this hard.
Speaker AIn fact, like, I think back, this is like, why, why I personally got into the business that we're in is, is to call, call PS on headlines like this.
Speaker AI'm.
Speaker AI'm selling this so hard.
Speaker AThis, this story to me is an example of claiming text impact for something that lines up after the fact, after it's happened.
Speaker BOkay, the begging.
Speaker BYou're just doing this on Levi, like, for this Levi's.
Speaker AYeah, on the claim, on the claim that Levi's is attributing their success on the baggy jeans trend to their partnership with Google Cloud.
Speaker AI just think it's total baloney.
Speaker AI mean, and seriously, the baggy jeans trend, you didn't see that coming?
Speaker AI saw that coming.
Speaker AYou know, like, I mean, and you're telling me, like, you even mentioned all the fashion merchants at Levi's went to data from Google Cloud to tell them that baggy jeans trend was calming.
Speaker ACome on, I wasn't born yesterday.
Speaker AAnd, and, and, but, you know, my last, I'd say is, good job by you, Jason Gowans, for trying to make Levi's sound much cooler from a tech standpoint than it probably is.
Speaker AAnd, and for my friends there, like, I've heard very, very different varying degrees of how, how tech forward Levi's is and how, and how much they struggle on the tech side of things.
Speaker ASo, so maybe so.
Speaker AI, I just think this is taking a victory lap for something that is just nicely correlated with your sales performance.
Speaker AThat's what I'd say.
Speaker ASo.
Speaker BSo to clarify, then, I think so you're saying you're selling the, the claim that Levi's is making.
Speaker BYou're not selling the idea that companies should be investing in this type of technology to aggregate data to supply their merchants with, and that there could be a positive outcome from that?
Speaker AYes.
Speaker ARight?
Speaker AYes.
Speaker AA hundred percent.
Speaker AYes.
Speaker AOkay, here's.
Speaker BI think we're on the same page.
Speaker BI think we're on the same page.
Speaker AYes.
Speaker AHere's how I'm guessing this conversation actually went down.
Speaker AIf I had, if I had, you know, a bird's eye view in a Macy's, if I was a fly in the wall or not Macy's in Levi's, if I was a fly on the wall in Levi's, like the fast.
Speaker AThe, the, the merchants are like doing their line review.
Speaker AThey're like, biggie Baggy Jeans is going to be the trend this year.
Speaker AWe're going to buy into it big.
Speaker AAnd then some computer walk in the sides like, yep, our data says that, that, let's do that.
Speaker AAnd then they're like, okay, fine, yeah, let's take credit for it.
Speaker AThat's how it works.
Speaker AYou know that.
Speaker AWell, that's.
Speaker AThat's a funny thing about retail.
Speaker AI mean, there's there's only still so much art and sci, you know, so much science that goes into the art of just having to make bet.
Speaker AI mean, Levi's has to make some pretty big fricking bets pretty darn early too.
Speaker ASo, like, I don't know, I just, I don't.
Speaker AI'm not buying it.
Speaker AMaybe a little bit, but not buying it.
Speaker BAll right, all right, fair.
Speaker BWell, we kind of agree not.
Speaker BBut not on the Baggy Jeans case study.
Speaker BThat's where we'll leave this.
Speaker AOh, yeah.
Speaker AData.
Speaker A100% data is the foundation of good retailing going forward.
Speaker BYes, yes.