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Hey, there. And welcome to the On Your Terms podcast.

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I'm your host, Sam Vander Wielen.

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I'm an attorney-turned entrepreneur, and I help online coaches and service
providers legally protect and grow your online business using my DIY Legal
Templates and the Ultimate Bundle.

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So, every week I try to balance giving you legal tips with also tips about how
to grow your actual business on your terms.

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So, what you will see here most often is me encouraging you to do things your
own way.

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I'm a huge believer in that, and part of doing that is staying nimble as an
entrepreneur, which is what we're talking about today.

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So, in today's episode, I go over staying nimble as an entrepreneur whether it's
because you've been faced with a bunch of difficult life hurdles like some of
the

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things that I've shared with you that I've gone through over the last several
years since I started my own business.

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From my own brain surgery to my dad getting sick and being his caregiver to just
a lot of different bumps in the road to, you know, the last year and a half has
thrown everybody a huge

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curveball in figuring out how do I offer my products.

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What are some of the challenges and new struggles that are coming up with my
clients?

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And more than anything today, I hope that you walk away from this episode
feeling inspired, that being nimble is a good thing, and

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change and things popping up in your life and your business can be a good
thing, especially for your business.

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And, I share a lot of my personal examples of how I turn certain things into
benefits in my own business.

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So, I hope that you love today's episode.

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I will round out today's episode with a bunch of tips about how to stay nimble,
how to act more of a scientist in your business, which is a huge, huge thing for
me, and I think have been a

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part of my success or whatever we call it.

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So, I hope that they're helpful to you.

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And, before we get into today's episode, if you haven't already, it would mean
the world to me if you follow the show wherever you listen to podcasts, if you
rate it and leave a review on

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Apple Podcasts if you listen there.

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I would love to hear your thoughts and as always, send me a DM with anything
that came up for you in today's episode.

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I'd love to see you over on Instagram.

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I'm @samvanderwielen there.

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And with that, let's get into how to stay nimble as an entrepreneur.

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So, I'm just getting settled in my new house in New York.

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We moved to the North Shore of Long Island, outside of New York City.

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It is absolutely stunning, beautiful here.

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We're surrounded by water.

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It's super quiet. In fact, it's so quiet that Ryan and I have been pretty
freaked out when we fall asleep because we're like, "What's happening outside?

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Why is it so quiet?" Where we moved from outside of Philly, it was just so
loud.

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There was like - my dad used to call our street the superspeedway because it was
supposed to be a side street but everybody used it as a cut-through and it was
really annoying.

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And so, it was very loud and there just seemed to always be like someone
emptying their dumpster on the main street in the middle of the night.

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And it was very loud.

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So, I am getting settled in.

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I'm trying to get used to the fact that it's so quiet here, but it'll all be
good in the end.

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We have a beach at the end of our street.

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It's so beautiful.

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But if you've ever moved in your entire life, you know that it is not all fun
and games.

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It is quite the process.

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I actually lost my podcast mic in the move.

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There was a big sticker on it that said "Do not take." And then the movers took
it and they put it in the foyer box and I couldn't find it forever.

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So, I finally found it.

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We're back to normal with our audio equipment here on On Your Terms.

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But moving definitely throws you for a loop personally and for your business
too.

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If you have your own business, it's not just your stuff, but obviously, it
takes your time and attention away from your business, from maybe even social
media if you're used to being on social media like I am every

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day. I not only didn't really have the time, but I just found myself over the
last several weeks not even wanting to be on social very much so because I would
rather get

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situated and get organized and try to learn my new area and all of that kind of
stuff.

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So, it's been really interesting, but it's been yet another, I guess, adventure
in staying nimble.

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And that's what we're talking today about is really staying nimble as an
entrepreneur.

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Because if I've learned anything over the last five years of having my own
business, it's that staying nimble is absolutely crucial to staying in business.

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Not just staying in business, my goal is not for you just to have a business
and call it a day, it's for you to continue to grow and to love your business
and to have fun.

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So, I find that staying nimble and being open to pivoting and experimenting and
being the scientist in your business is so crucial

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when it comes to this success of your business.

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Because if you approach business with a fixed mindset or a mindset of like this
is it has to be or this is the way that I'm going to do it because this is the
way that I see

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other people doing it, you won't be able to pivot when and if you need to.

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I really should just say when you need to because I find that this is
inevitable whether you have something now or later, but you're going to have to
pivot at some point.

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We're going to talk today about - I'm going to give you some of my best tips
about staying nimble, how staying nimble in your business actually can help grow
your business, some of the things that I wish I saw people

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do more often with being a bit more nimble.

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But I'm also going to talk about this from two kinds of approaches.

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One is if life stuff comes up.

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And, I've spoken about this a lot publicly and on the podcast about the things
that I've gone through in the last several years that have, you know, kind of
forced me to be nimble but in a good way

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. They've had good side effects and we'll talk about that.

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But also there's the idea of staying nimble just because maybe something in your
business isn't working or maybe you don't like something about your business.

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Like, maybe you find yourself at a place where you're like, "I'm just not
loving what I'm doing," or "I'm not loving my clients right now," or "I'm not
feeling like I'm attracting the people that I want to work with," you know, or

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you don't like the way you're working.

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Like, you're on the phone all the time and you don't want to be.

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So, we're going to talk about staying nimble for both of those reasons, whether
you're forced into it and in certain life circumstances or whether you're just
at a place where you're like, "Maybe being

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not nimble enough is what's hurting me and how do I stay nimble?

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Where do I go? How do I experiment?" So, we're going to talk about that all
today.

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So, if you experience something like, you know, some of the things that I've
experienced over the last several years, some of the things I know you have to, 
like family emergencies or family

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situations like mine with like health, you know, taking care of a parent or a
loved one, a child, obviously the pandemic over the last year and a half has
thrown everything into a

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tizzy. It definitely threw it into a major tizzy when the pandemic first
started.

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You know, there can be financial changes in your life whether you lose your job.

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I've heard from so many people, especially over the last year and a half, where
maybe their partner or spouse has lost their job and that has thrown your
family's financial situation into a different

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situation. And so, you've realized you either have to grow your business more
or you have to start your business or whatever.

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I know from so many of you and so many of my friends the child care changes this
year have been, I don't even know, like, significant doesn't even begin to cover
it,

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whether you've lost the person that took care of your children or you're not
comfortable sending children back to school or to daycare or something like
this.

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There've just been so many changes that have affected your schedule and your
well-being and your financial well-being.

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So, there are just so many curveballs that come at us in life in general but
these are things that heavily impact us as entrepreneurs.

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And, you know, like I said earlier, maybe you haven't experienced as many of
those things, and if so, you should be very grateful, but, and I hope that you
are.

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Or, maybe just things aren't working out the way that you thought they would in
your business, whether that's because you're not happy with your sales or you're
not happy with your clients or you're not happy with the product or you're just

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like feeling uninspired.

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I go through time periods where I'm just like, "I feel like I'm doing the same
thing.

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I'm not super inspired right now." That is all where, to me, pivoting comes up
and I find it really helpful if we go into this process and we start off today's
conversation

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with a little bit of a mindset check of reminding ourselves that change and
pivot in life and business are just part of the process.

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My coach, Jamie Mendell, tells me this all the time about so many different
things.

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And I think she's so right and she's so brilliant in general.

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This is just something that she's taught me that's been so helpful if, like,
what if we just think about these things as part of the process instead of like,
"I have to change again.

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I have to switch again.

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I have to pivot again. I have to change my messaging.

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I have to change my offer." What if that is just part of the process?

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And so, there's not so much like resistance or anger right there, but it's in
fact it's like, "Oh, this is actually part of it.

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This is all part of the plan." And if we embrace some of that, it can make it a
little bit softer.

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It's not to say that we can't feel those other feelings and feel frustrated.

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For example, this comes up for me a lot in the business where I call them
Lynn's.

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They're called in the business.

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No offense. Absolutely, no offense to anyone named Lynn.

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But this is just an insider terminology, real behind-the-scenes look at my
business.

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People who write us nasty messages, emails, whatever Facebook comments, we call
them Lynn.

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Long story. And, I'm actually working on writing a book right now and we have a
whole chapter dedicated to it.

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But for me, when I started getting Lynn comments and I started getting Lynn
emails and all that kind of stuff, which wasn't until my business became more
successful, it really, really hurt.

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I was like, I was devastated.

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I'm very sensitive.

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I feel everything.

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Definitely, an empath. And so, I was so upset every time I would get one of
these and it would like throw off my whole day, maybe days on end.

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And so, Jamie and I spoke about this in this context of like what if that's just
like part of growing the business instead of feeling like everything's supposed
to go perfectly and you're only supposed

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to get nice, you know, glowing comments and reviews?

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What if getting a Lynn comment every once in a great while?

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Because that's the truth of it. It's not often.

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But it hurts when it happens.

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It's just like part of the process.

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And so, I feel like this can be a very similar mindset shift here that if you
can go into this thinking that change is all part of the

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process, then you can maybe take a little bit of the shame or judgment out of
the fact that like, "Oh, I have to change again," or like, "This isn't working.

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I keep having to move around."

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I used to beat myself up for being somebody who changed a lot because I thought
that that meant I couldn't stick to anything.

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I had this childhood story.

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My dad says this about me all the time that I can't stick to anything because
when I was a kid, I would get like a new toy or gadget of some sort and I would
play with it for like five minutes, which kids

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do, and then I wouldn't want to play with it anymore.

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And so, this story about me has been told over and over and over again that I
can't stick to anything.

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And so, when I started my first business and then I transitioned into selling
legal templates, I thought, "Oh.

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See, there you go again. You can't stick to anything," when really this is
staying nimble.

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I'm going to talk about this today.

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But it was really a survival mechanism of staying nimble and learning what was
going to be successful, what was going to carry me across the line because what
I was doing wasn't going to do it for me.

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It wasn't doing it for me.

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So, pivots can actually be helpful for your business.

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I hope more than anything you take away, you know, that's what you take away
from today's episode.

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You know, if we use my own journey as an example and I have countless friends I
could talk to you about as well.

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I started - my first business was a health coaching business when I left the
law, and it wasn't the right fit for me.

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I'm not saying that health coaching as a business isn't a good one, but it just
wasn't a good one for me.

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First of all, I don't think I was a very good coach.

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It just didn't speak to me naturally for some reason.

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I love teaching, so I like being in more of a teaching role, and also for the
way that I not only wanted my life to look like but then ultimately what ended
up happening in my life with having brain

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surgery and my dad getting sick and all the stuff, I needed more of a business
that I could automate and scale.

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So when in 2017, I switched to only selling digital legal products that it was
the biggest pivot and the biggest staying nimble exercise for

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me that led to just an unbelievable experience and amount of success in this
business.

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So, my surgery, you know, pushed me to figure out my content in a better way.

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When I had brain surgery, I was writing all these random blog posts about
nothing that, like hardly anybody wrote, read at the time.

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And I don't even - I was probably posting pictures of my lunch on social media,

I don't even now, and that I remember that experience pushed me to think, "Okay,

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I need to be like super targeted with my content," because I don't have a lot
of time and literally brainpower because my brain hurt.

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And so, I need to figure out what am I here to say?

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How is this actually helpful to other people?

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And how can I get this information out in a more effective way, especially more
evergreen way?

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So, the surgery helped me with that.

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When my dad got leukemia, I remember that I was making sales, you know, I was
making consistent sales, but everything was because of me.

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I used to say to my husband, Ryan, I felt like my business was such a little
engine.

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As long as I had my foot on the gas, the engine was running perfect.

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But as soon as I took my foot off the gas, the engine completely stopped.

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And so, if I took time off as a brake, you know, when my dad got sick, I got
super depressed and I would just stand in the shower all day long and cry when I
had a break in between chemo

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appointments and doctor's appointments and getting him health care and
everything else.

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But the going dark period on social media wasn't good for my business, and it
wasn't until - my dad got sick in September.

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It wasn't until around the holidays that I was coming out of it and I realized,
okay, I can't just be on social media all the time.

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I don't want to be on social media all the time.

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I want to live my life.

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But also, I'm just being realistic.

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It's like, I'm depressed about my dad being sick.

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What do I do?

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And that pushed me to create my free workshop, which leads to a funnel, a sales
funnel that leads people to The Ultimate Bundle, my signature product.

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Moving just recently, you know, I knew that this was coming for a little bit,
and so moving pushed me to think more about how do I make sure things are
running in the background without

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me being so involved.

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Because even though sales were super automated, I was not super automated.

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The business still very much required a lot of me.

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So, now having a big team of all of these people, helping all these incredible
people, helping from a VA to a tech VA to a copywriter or a design or a
marketing manager, everything in

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between, we have a lot of stuff running in the background to the point where I
actually ended up taking over a month off.

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I mean, primarily, I would check in and answer their emails and their Slack
messages and stuff like this but really overall, because I got really sick
before we moved and then we moved.

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The business ran totally like normal.

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There was nothing - no hiccups.

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Sales were normal, everything.

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So, you know, all of these life situations pushed me personally to stay nimble
and to pivot and to make the business better.

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But that does require that mindset of like, "Oh.

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This is an opportunity for change, and change isn't always bad." Or, it was also
an opportunity to be like, "Oh, yeah.

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That's like not working." Like, it's not working for me to have to be on
Instagram every day.

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It's taking me away from being present in my life and my family.

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It's making me maybe feel bad about myself sometimes when I'm on social media.

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So, what are some ways where I can do this better, right?

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So, this stuff can always be seen as an opportunity for better change.

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Have you ever felt lost about where to begin with the legal side of protecting 
your online business?

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Some people say you can just wing it at the beginning and get officially set up
later.

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Not a good idea, by the way.

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Whether you're afraid to even start working with clients because you don't want
to do something wrong legally and then get in trouble or your business is
growing and you sort of forgot to take care of the legal

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pieces, I've got you.

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I don't want you to live in fear of the internet police coming after you and
your business, but you do have to do certain things and get certain things in
place in order to legally and safely run your business

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online. As much as it just feels like an unregulated wild wild west online,
that is very much not the case.

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As an attorney-turned entrepreneur and former corporate litigator, I can assure
you that there are rules.

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There are real steps that everybody who runs or starts an online business needs
to take.

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And you're not behind at all.

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We can get you set up in following the rules right away.

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In fact, we can even do it today.

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I want to teach you the five very simple steps to take to legally protect and
grow your online business.

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You don't need an MBA to be a successful entrepreneur and stay out of legal hot
water, but you do need to dot your legal i's and cross your t's in a few key
areas that can't be skipped.

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That's exactly what I'll teach you in my free one-hour legal workshop called
Five Steps to Legally Protect and Grow Your Online Business.

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Just head to mylegalworkshop.com, drop in your email address, pick the time,
and I'll send you a link to watch the workshop video whenever you have time.

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This is the best place to begin if you're just getting started legally
legitimizing your business.

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So, head on over to mylegalworkshop.com and sign up to watch, Five Steps to
Legally Protect and Grow Your Online Business now.

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And, you know, I think the last year and a half, the pandemic obviously has also
pushed us to think about things differently.

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The world is changing. The way that people consume information is changing.

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The way, you know, people are going to be working from home more often.

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People are experiencing new mental health challenges.

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People are experiencing new just day-to-day difficulties.

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You might be seeing this with your clients as well.

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Like, maybe the kids are home from school, or maybe both partners are working
from home and they're driving each other crazy or something.

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So, there's a lot of stuff going on now that can push you to have to think
about your offerings differently, your payments differently.

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Like, for example, during the pandemic, I was very resistant - prior to the
pandemic, I was very resistant to longer-term payment plans because I had a lot
of fear and

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anxiety over what would happen if I created this longer-term payment plan.

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I thought everybody would buy it, pay the first one and bounce, you know.

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So, I wouldn't do it.

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And, it was definitely holding me back in my business.

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So many people were asking for it, and the pandemic pushed me to think about
making The Ultimate Bundle, in particular, more accessible and allowing people
to get in who needed a

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little bit more time to pay.

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I did that. It was huge.

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It was huge. It's been very successful.

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People have been very respectful as well.

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And so, that was an example where like that was something I was freaking out
like, "Oh, I can't believe that the pandemic pushed me to have to do this," and
it ended up being great.

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And I actually feel really good about the fact that, you know, people can have
access to this over a longer period of time.

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So, you know, another thing I just wanted to mention quickly, too, before I get
into some of the tips I have for you today is that the changing landscape - I
mean, over the last five years that

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I've been in online business, the marketing game has shifted so much, I mean
because it changes what's the hot platform of the moment.

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And then, you know, even if, like Instagram's been the hot platform the whole
time, the way that we use Instagram has changed.

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There were no Reels.

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There weren't even Stories when I started.

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Then, there were like no Reels.

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Then, IGTV was like hot for a hot minute.

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And then, you know, things just keep flip-flopping all around.

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So, you just want to stay nimble because these things, the way that we do our
business, the way that we use certain tools, they are not constant.

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So, you can't be constant.

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So it doesn't make sense, and it's just not ever going to be like, "Okay.

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If I just like do this every day for the rest of my life, this business will be
successful." That's never going to happen because the things that you're using
to market your business and to attract

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clients, they're not staying the same.

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And, your audience is going to change.

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If you're in business long enough, your audience is going to evolve and change.

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So, it's really important for you to stay nimble whether it's from your
marketing to your offerings to your website, whatever it is.

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So, okay.

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I want to get into a couple of tips I have for you about staying nimble as an
entrepreneur.

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The first one is a little two-part mindset shift that we're going to make.

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So, the mindset shift that I want you to make, maybe we even write this down, 
maybe we reflect on it, whatever you want to do, whatever is helpful for you, is
that one, things will not always

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be the same and it's not even good for them to be the same.

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So, I want us to start thinking about things and, like, it's not normal.

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So, getting back to that part that I was saying that my coach, Jamie Mendell,
has taught me, is that it's not really normal for things to just be the same or
only be positive or

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whatever, but it's not going to be good for that to be the same either.

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So, it's going to be fun.

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We want to start thinking about this from a positive perspective like it can be
fun that things are changing and evolving.

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It's kind of fun, and I find it challenging in a good way that these platforms
keep changing the way that we use these platforms.

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I find that all super interesting.

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So, we're going to approach it from that perspective.

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The second part of this mindset shift that I want you to think about is that
change is an opportunity to be better and different.

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So going back to what I was saying about how, you know, not wanting to be on
social media anymore or not wanting to be on social media every single day,
documenting every single thing,

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got me to think about like how can I create a sales funnel or how can I
generate leads without me having to be on social?

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Or, where am I spending my time that's actually working instead of me just like
being on my phone and hoping it's working?

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So, change is an opportunity to be better and different, and I want you to
think about the ways that some of these changes whether they're in your life or
in the world or

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in the way that your clients are consuming information, how that could actually
be an opportunity for you to make things more in alignment with the way that you
want to do them, the way you

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want to run your business.

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The second tip I have for you is that I want you to stay nimble as an
entrepreneur by studying the market and studying your clients.

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So, I can tell you over the last five years, our industry has changed a lot.

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The way that we market our products, the way that we sell them, the way that
people want to be spoken to.

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I mean, definitely the way in Facebook ads, the way that even the Facebook ads
are structured with more video and now the videos looking more like Reels are
looking more

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organic than highly stylized videos and stuff like that.

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All of that has changed.

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And so, I have to stay very nimble as the CEO of this business of constantly
looking at things and saying like, "Okay.

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This is how people are responding to information now.

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This is how people are consuming information now." Even this podcast like,
"Okay.

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People might go on." Like, I was thinking about this as I was creating the
podcast over the last several months was like, "Well, people probably don't have
as long commutes anymore, so I don't want

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this to be super long." I also know that you're busy, so I don't want it to be
super long.

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I think to myself, like, maybe you pop the same while you're out in a walk or
something, or you're like cooking or something, I don't know, doing something
that is not super long.

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So even that, I tried to think about how are people listening to this, how are
people going to be consuming this information, and then, what is most relevant
about what I want them

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to go and do from this episode or from my content now, which is very different
than when I started this business?

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So, I think people's needs have changed.

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People's desires have changed.

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Like, when, you know, if you started around when I did in 2016, 2017, it was
really popular back then to have like free PDFs, downloadable PDFs and guides,
and that's still

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popular. But now people are consuming that information in a much different way.

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Videos are big.

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Audio things are big, like secret podcast episodes.

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There are all different kinds of ways.

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Whereas when I started, it was like one-way.

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What you do is you start a business, you create a free PDF, people download
that PDF if you add them to your email list.

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Boom. Done. Like, that was the way you start in a business.

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That's obviously very, very diverse now.

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Like, there's just a lot of different ways to do this.

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So, it's really important that you're constantly studying the market.

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And by that, I just mean observing, seeing what other people are doing, not
copying, obviously, but just kind of getting a good feel for like, "Oh, people's
needs seem to be shifting.

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Video seems to be more popular, short videos, or whatever it is at the moment."

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I find it really helpful to work with experts on these things too.

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Like, when I hire my copywriter and we're working on a project together, I am
asking her because she has such a good - first of all, she's talking to my
clients,

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right, and she's getting a good idea.

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She's also writing the stuff for other people and she's talking to their
clients and they're all other industry people.

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And so, she has a really good pulse on like, oh, people are really liking gifts
at the moment or people aren't liking this or people are really liking when you 
- like, she just told me the other day it was something about the

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way that she phrases language in a link has changed.

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That there's a certain way that's more popular right now.

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So, it's not always just stuff that I'm pulling away, obviously.

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I don't know anything about a lot of things.

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And so, I'm looking to industry, other industry experts to say, "What are you
seeing?

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What's changing? What do you think people are wanting right now?" And those are
the kinds of questions that as a CEO, you have to be asking because you have to
be thinking about staying nimble

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. You want to think about continuing to get ahead and to continue to evolve and
thinking of things changing.

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I also, though, want you to pay attention to your clients and how your clients
have changed.

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So whether your actual clients have changed, like if you've been in business for
a while, your clients are probably like, quote-unquote, growing up with you.

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So, I have one friend in particular that I can think of who's a fitness coach
and over the years she's been in the game for a long time.

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And over the years, her clients have kind of grown up with her and what started
as women in their 20s, probably post-college figuring out how to like work out
on their

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own as they were getting into corporate jobs, has now turned into women who had
their first or maybe even second child.

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And they're trying to navigate new mom life and maybe even also working in a
million other things.

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So, it's been interesting to watch as she has evolved because she also had a
child.

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But as she's evolved, her clients have evolved.

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And so, you can't just be like doing the content the same way.

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Because the content that you were doing four years ago when your clients, for
example, didn't have children or didn't have a job or whatever isn't going to
speak to them now.

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And so, what you're going to do is you're going to end up losing your
clientele.

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And, I think when your business evolves in that way, you kind of have two
choices.

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You can either continue to speak to, like if you've decided that your ideal
client is a mid-20s, unattached, childless or child-free person who, like,
that's

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all they're focused on, then that's fine.

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You can keep going to that.

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But if you have this super dedicated core group of clients and they want to
continue working with you and taking your programs and all that, then you've got
to update your

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content to match.

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So, that's what I would suggest in terms of studying the market, studying your
clients, seeing how they've changed.

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Also, paying attention to how they have consumed information or how they want
to consume information now.

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Maybe, that's different.

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Maybe, their platforms are different.

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Surveys are great for that.

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You can send out a survey to your email list.

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You can do surveys through polls on Instagram.

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You can do surveys all over the place.

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And just remember, though, that when you do surveys, like if you do a survey on
Instagram - I always find this funny, and people will be like, "Do you want to
watch stuff on Instagram or YouTube?" It's like, but they're on Instagram.

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So, they're going to answer Instagram.

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So, you always see in these polls, like people will ask that stuff and it's
like, well, yeah, they're on that platform.

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So you just have to - I still recommend doing it, doing the surveys, but you
want to take some of this information with a grain of salt.

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Obviously, people are going and they're watching you on the platform that they
prefer.

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So, I think it's more about where your ideal clients hang out and then where
you can consistently show up.

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So, if you're not at a place in your life where you're going to do a YouTube
video every day, don't offer to do YouTube videos every day.

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So, that's my suggestion on studying the market and studying your clients.

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I also want you to take questions as hints.

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So if you keep getting the same question, maybe it's a sign that you should
test it out, whether it's like, "Hey, do you offer this product?" Or, "Hey, do
you offer this service in this way?" And

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you just keep saying no, maybe that should be a sign that that's something that
you should get curious about and you could test out.

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That's definitely how I felt about the payment plan issue with The Ultimate
Bundle.

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People kept asking and I was so stubborn.

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I'm a Scorpio, so I'm super stubborn.

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And so, I kept getting this question and I was just like, "No, no, no.

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I don't." Like, on principle, "No.

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I don't do it." And eventually, my little stubborn walls broke down and I was
like, "Okay.

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Everyone keeps asking about this for a reason." Right?

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People need it. This is people asking for what they need and what they want.

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It's something that I'm not offering.

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And that takes me to my final tip here for you, which I put my scientist
attitude hat on, which is my last tip for you today about staying nimble as an
entrepreneur.

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It's like you have got to wear the scientist hat often because it is all about
testing in business.

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Nothing is so tragic that if you try it out - like people reaching out to me to
ask about the payment plan.

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I was so resistant to it, so resistant to it.

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And finally, when I thought about it from a rational perspective, I was like,
"Okay.

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Let's test this out." Maybe you give yourself a time period.

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Maybe you give yourself a certain number of clients or a certain number of
sales of your product.

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And I said, "Let's test this out.

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Let's sell it for a few months.

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Let's do like 90 days.

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And if people stop paying me all over the place, then I'll cancel it." And
that's that.

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It was an experiment. And what do you know?

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It was like the complete opposite.

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We had tons of, a huge influx of people who purchased the bundle.

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No issues, or very, very little issues, definitely below industry standard,
which by the way, again, another part like this is to be expected if you offer
payment plans or things like this.

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It is not normal to have 100% success rate.

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But overall, like very positive experience.

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And so, it's something I even have to remind myself of because I'm just such a
big believer in this scientist's attitude that in business it is all about
testing.

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Nothing has to be permanent.

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If you don't like it or if it doesn't work, you can change it.

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Maybe, it's not so black and white either.

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Maybe, it's not like - in my case, maybe it didn't have to be like payment plan
or no-payment plan.

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Maybe, it could have been a shorter one, or maybe I offer it in a different way
using a different platform that's a bit better with capturing cards or something
like this.

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So, it's all about approaching this stuff with a testing attitude.

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I really, really, so heavily believe in that.

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I'd be happy to do a whole episode on scientist attitude in your business and
going in leading with curiosity.

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Curiosity and being curious.

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It's one of my favorite words and terms in general.

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I just so believe in seeing how does this go?

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Like, I wonder how this will go.

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I'm not sure, but I'm open to it.

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And of course, I will teach you all day long about doing the things that you can
do and should do to legally protect yourselves.

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It's not like I just threw caution to the wind and was like, "Let's see how
this payment plan thing goes." You know, I had a very strong contract.

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I had things in place. I was using a great payment processor, all the stuff.

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But it's more about the mindset attitude of like, "Let's just see how this
goes.

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And if it doesn't go well, I can always change it." That's the cool thing about
being the CEO.

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So with that, I hope that this episode was helpful.

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I encourage you to stay nimble as an entrepreneur, too.

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I hope that maybe a little piece of today will spark some idea about something
that you can do a little differently, or maybe it's even just an idea of going
into this with a little bit more

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positive attitude about change because change is scary.

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I get that. I feel that to you.

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But also these things can be beautiful blessings in your business, and you
might not understand why now or why you had to go through certain things now,
but I think you will in the end.

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So with that, if you liked this episode, please screenshot, share it on
Instagram, tag me @samvanderwielen, and send me a DM.

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Let me know what you thought about this episode.

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00:32:19,980 --> 00:32:26,260
And if you haven't already, please go and leave a review and follow the podcast
wherever you listen to podcasts.

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If you listen on Apple, please rate and review.

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00:32:29,260 --> 00:32:31,510
If you listen on Spotify, follow the show.

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00:32:31,540 --> 00:32:34,990
It's so helpful into getting this into the hands of other online business
owners.

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And with that, I can't wait to chat with you next week.

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So just remember that although I am a attorney, I am not your attorney, and I am
not offering you legal advice in today's episode.

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This episode and all of my episodes are informational and educational only.

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It is not a substitute for seeking out your own advice from your own lawyer.

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And please keep in mind that I can't offer you legal advice.

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I don't ever offer any legal services, but I think I offer some pretty good
information.

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Also, remember that I am based in the United States, so that's what I'll focus
on today.

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Thanks so much for listening to the On Your Terms podcast.

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00:33:19,510 --> 00:33:24,070
Make sure to follow on Apple Podcasts, Spotify, or wherever you like to listen
to podcasts.

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You can also check out all of our podcast episodes, show notes, links, and more
at samvanderwielen.com/podcast.

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00:33:31,300 --> 00:33:38,200
You can learn more about legally protecting your business and take my free
legal workshop, Five Steps to Legally Protect and Grow Your Online Business at
samvanderwielen.com.

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00:33:40,150 --> 00:33:45,350
And to stay connected and follow along, follow me on Instagram 
@samvanderwielen, and send me a DM to say hi.

©

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2022 Sam Vander Wielen LLC | All Rights Reserved | Any use of this intellectual 
property owned by Sam Vander Wielen LLC may not be used in connection with the 
sale or distribution of any content (free or paid, written or verbal), product,

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and/or service by you without prior written consent from Sam Vander Wielen LLC.