In my opinion, yes, Amazon is a
Speaker:online juggernaut monopoly. But
Speaker:he's on primetime TV though with Tucker Carlson. He's not going to say anything negative about
Speaker:Amazon. As soon as they find out who he is, they're like, yeah, you deleted your accounts
Speaker:Amazon decides what you charge for your products. And if you don't
Speaker:obey, they will shut you down in the most passive, aggressive corporate
Speaker:This is true. I sell my product on Amazon at a higher price
Speaker:point, hence why I lose the buy box. I actually want people to buy my
Speaker:product from my other platform. I'm
Speaker:Matthew Fraser and this is Amazon Ecom
Speaker:Secrets. I'll be sharing with you the secrets that helped me go from
Speaker:millions in debt to an eight-figure entrepreneur. If
Speaker:you're ready to escape the nine-to-five and live life on your terms,
Speaker:let me show you the way. Hey guys, welcome to Amazon Ecom Secrets. My name
Speaker:is Matthew Fraser. In today's episode, we're going to be watching a
Speaker:video and getting my reaction to what is going
Speaker:on. I can see from the outset, from the screen, it's just about to roll. It's the first
Speaker:time I've seen this video. It's my good old friend, Tucker Carlson,
Speaker:one of my favorites. And I will say just from the outset too, Tucker, mate, what
Speaker:are you doing with that green tie against a blue gingham
Speaker:shirt? That's a big no-no. Some of his ties
Speaker:and shirts combinations are a bit questionable, but I don't
Speaker:know, maybe it's an American thing. But in any case, I love
Speaker:Buying products on Amazon.com is a little bit like masturbation. Not everybody
Speaker:admits to it, but honestly, you suspect it's pretty common. It's just so easy. But
Speaker:what exactly does Amazon.com do? How did Jeff Bezos get so rich? The details
Speaker:are unknown to most people, even frequent users of the site. Well, a new documentary takes a
Speaker:closer look at what Amazon does at its business practices and what those
Speaker:practices do to the people who try to make a living selling their products on the site. The documentary is
Speaker:called Amazon Market Power Monopoly. So the filmmakers interview Amazon
Speaker:Already this is going to be interesting because as you know, I'm an Amazon seller,
Speaker:been on Amazon space for now, since 2017. I
Speaker:have heard of questionable things happening in Amazon. I
Speaker:haven't been at the mercy perhaps of some of them, but let's see
Speaker:Practices due to the people who try to make a living selling their products on the site. The
Speaker:documentary is called Amazon Market Power Monopoly.
Speaker:So the filmmakers interview Amazon sellers who say they are barely keeping
Speaker:their heads above water because of the company's policies. Those
Speaker:policies tell them exactly how much they can charge for their own products. So
Speaker:take a look at this clip from the movie. It shows a German businessman who
Speaker:makes and sells children's beds and does nearly all of his business on
Speaker:Amazon.com. He says the company puts pressure on him to
Speaker:keep his prices as low as possible to keep customers from
Speaker:buying that same product on another site, such as eBay. If
Speaker:Amazon finds out that he's selling his products cheaper on another site
Speaker:like eBay, they will punish him by making his products very
Speaker:hard to find on Amazon. They do this by taking away
Speaker:This is true. Now, I will say this has happened
Speaker:to me. I wasn't sure about what questionable things he
Speaker:was going to refer to, but this one, It has happened to
Speaker:me i sell a multiple platforms amazon ebay
Speaker:shopify i have a tie through facebook and google and
Speaker:i sell on multiple platforms around
Speaker:the world like a lot of multiple amazon platforms and ebay and
Speaker:yes quite often. I will lose the
Speaker:buy box because I do sell the product elsewhere. Amazon
Speaker:do want me to sell, and it makes sense. I can understand. They're like, hey, we're going
Speaker:to provide you this Amazon platform. We want you to sell your product
Speaker:at the cheapest possible price. for the consumer, obviously.
Speaker:There's pros and cons, I guess. For starters, Amazon
Speaker:has a massive amount of customers coming to their platform, so you'd
Speaker:want to try and take advantage of that customer base by
Speaker:having a good price point. I'm talking in my
Speaker:product, the difference is $10 between one to the other, so $59 compared
Speaker:to $69. I sell my product on Amazon at a higher price
Speaker:point, hence why I lose the buy box. because I
Speaker:actually want people to buy my product from my other platform, which
Speaker:is actually my Shopify store, because then I don't pay a certain amount of fees. But
Speaker:look, I see where they're coming from. Let's keep listening to what Tucker has to say and
Speaker:What is called his buy box. The buy box is
Speaker:the area you click on the product page to make a purchase. If
Speaker:there's no buy box, customers tend to leave and buy
Speaker:it somewhere else. That sounds confusing. Watch
Speaker:His most important online shop window at Amazon? The so-called
Speaker:So this whole box here, that's just called the buy box, and
Speaker:you can see the add to cart button here. And if I click
Speaker:on it now, then I have this in the shopping cart and I can buy the
Speaker:But Marko Schock can also lose the buy box for his beds. For
Speaker:That means for me, with Buybox, I can sell. Without Buybox,
Speaker:Who gets the Buybox is decided by Amazon alone. Marco
Speaker:I'm going to change the price to 349 euros. And
Speaker:we will see that in about 15 minutes, the Buybox here is
Speaker:And indeed, after 15 minutes, the buy box has disappeared. For
Speaker:customers, it now seems as if the item is not available at the
Speaker:In other words, Amazon decides what you charge for
Speaker:your products, and if you don't obey, they will shut you down, but in
Speaker:the most passive, aggressive, corporate way. They just remove your
Speaker:buy box. It's fasting, and there's a lot like that in
Speaker:this film. It goes on to follow the business of a man called Molson Hart. He's
Speaker:the CEO of an educational toy company that does most of its business on
Speaker:Amazon. The film crew was there when Hart learned that Amazon
Speaker:would once again raise its fees on him. So
Speaker:We are probably gonna have to raise prices. So
Speaker:what they, what Amazon did is they increased
Speaker:all the fulfillment fees by about 5%. So
Speaker:if you look over here, we got
Speaker:an email, shipping brain flakes is going to
Speaker:I just want to jump in here because look,
Speaker:Amazon's increased the fees, but this I don't think is directly
Speaker:because of Amazon, right? There's
Speaker:so much within the business context that I don't know if this guy knows about. And
Speaker:I'm not saying that Amazon could obviously absorb these
Speaker:fees in their profit margins, but they're obviously going to make a profit too, because
Speaker:they're also a publicly traded company. But there's things like
Speaker:wages in Australia, wages, superannuation, payroll
Speaker:tax, electricity. Obviously, these huge warehouses in
Speaker:FBA, Amazon FBA, cost an absolute fortune to run
Speaker:and operate. So you've got all these costs.
Speaker:And this all stems from just the economy as a whole. In
Speaker:Australia, we've got Albonomics here, kindly brought
Speaker:to you by Anthony Albanese. Prices have gone up 25% in
Speaker:some cases in the last three years on certain things. So that
Speaker:ultimately gets passed on. The problem with any type of business, and
Speaker:I'm in the same category as well, I haven't been able to put my prices up.
Speaker:And it's not because I haven't been able to, it just hasn't seemed to
Speaker:be It'd be very hard for me to increase the price because it
Speaker:almost puts it at a point where it wouldn't make it
Speaker:right, I guess, for the consumer to pay that price. They might say, yeah, it's too much.
Speaker:This guy here selling these toy products would probably be
Speaker:in a very similar situation, too. The difference, I guess,
Speaker:with his is he's got a range
Speaker:of toy products which would be very,
Speaker:very hard to compete against other people because
Speaker:they'd be a shit ton. of toy products probably very
Speaker:similar to his. So he puts his price up, he's now not competitive with
Speaker:the other seller. Now that would be, this is where it's
Speaker:very difficult when you're competing against Chinese manufacturers and
Speaker:Chinese sellers, because the Chinese aren't
Speaker:exactly known for increasing wages and
Speaker:paying superannuation. So this becomes the ultimate problem.
Speaker:We want to live in a country where we're paid a decent amount of money. We want to
Speaker:contribute towards our superannuation, which is actually dictated
Speaker:by the government. And I've got a whole other
Speaker:episode I could essentially do on why I think even
Speaker:the labor force should be more of a free market system. But
Speaker:anyway, in Australia, there's laws that tell me what
Speaker:I need to pay staff, whether I
Speaker:like it or not. China, not so much.
Speaker:So therefore, they can make goods
Speaker:at a much cheaper price is what I'm getting at. So they will be able
Speaker:to undercut this guy because already we know he's in America. America's
Speaker:got Sort of high wages compared to China. So
Speaker:he's put at a global disadvantage so
Speaker:in a nutshell before I continue What I would say is
Speaker:you need to find products where you can compete on a global level maybe
Speaker:that's through some of the digital type products that I have mentioned in
Speaker:some of my other episodes before such as Kindle books or YouTube channels
Speaker:where you don't have a an inventory that
Speaker:you have to manufacture and or manage within
Speaker:your own country. It's all digital, which can then be outsourced. And this, I'm
Speaker:gonna go and rub a hole now, but this goes back to having
Speaker:a global market of people. Now, if
Speaker:you're in a space where you can outsource things to foreigners, people
Speaker:in India, Pakistan, China, who
Speaker:are working on digital type things, whether it's content creation,
Speaker:et cetera, well, they're gonna be cheaper. Right? And
Speaker:so this comes back to then you're not going to give it to someone who's based
Speaker:in Australia because it would be probably 20 times more
Speaker:expensive to get it done in Australia than it would be overseas. And considering all
Speaker:you have to use is the internet, it makes it unviable
Speaker:to use someone in Australia. And so that becomes the downside
Speaker:of dictating from a government level what you need to pay
Speaker:In order to keep our profits at the same level, we're going to have to raise the price by,
Speaker:you know, 50 cents. So maybe we're going to go to $17.99, up
Speaker:The problem, if he increases on
Speaker:Amazon, he must also increase the prices of his products on
Speaker:eBay, Walmart, and even in his own web store, although
Speaker:they are not affected by the fee increase. If he doesn't do that, experience
Speaker:Oh, so it's not really a free market tactic. If
Speaker:they're forcing you to raise your prices on other platforms, it's
Speaker:a monopoly tactic, and there's a difference. That's not the free
Speaker:market you just saw. That's how monopolies operate. Molson
Speaker:Hart knows that very well. He's lived it. He's the man you just saw in that clip, and he joins us
Speaker:now. Molson Hart, thanks for joining us. The clip we just played is
Speaker:Yeah, that's absolutely a fair representation of our life as
Speaker:If your products are cheaper off Amazon than
Speaker:they are on Amazon, then you lose all your sales
Speaker:on Amazon, which is a big problem for us because 90% of our
Speaker:So what you're saying, I think, is that Amazon sets the
Speaker:price market-wide, not just on its own site, but
Speaker:In a way, that's true, right? So if you look at the statistics, and a
Speaker:lot of people have different statistics out there, Amazon controls
Speaker:roughly 50% of the whole online e-commerce market,
Speaker:depending on how you calculate it. And for us, since 90% of
Speaker:our sales come from Amazon, and since Amazon is
Speaker:more expensive to sell on, than other platforms like
Speaker:eBay, Walmart, or even our own website. Amazon, in
Speaker:a way, kind of does set the price. Because if we price our
Speaker:products lower off of Amazon, because those off
Speaker:Amazon platforms are cheaper than Amazon, we
Speaker:lose 90% of our sales on Amazon. So
Speaker:we have to constantly keep our prices up
Speaker:off Amazon. And we can't lower our prices on
Speaker:Amazon to the costs off Amazon because then
Speaker:And this becomes a problem with, I guess, operating on a big platform like
Speaker:Amazon. Yes, I see what the guy's saying about, you know,
Speaker:it's a monopoly. The alternative is don't
Speaker:sell on Amazon. Now, the problem with saying that is that Amazon, like you just said,
Speaker:is 50% of the marketplace, the online marketplace,
Speaker:you know, combined with everything else combined and then there's Amazon, right? Like
Speaker:eBay, Walmart, Shopify websites is 50% here,
Speaker:and then there's Amazon alone 50%. And so you could potentially
Speaker:be missing out on a lot of sales. But
Speaker:if you don't like the system, don't be part of the system. No one's forcing anybody
Speaker:to go and be on Amazon. I
Speaker:always say this guys, I'm not married to Amazon.
Speaker:I'm just married to the platforms that will help me make sales, whether
Speaker:that's Amazon or not. In
Speaker:my experience, Amazon has been a huge success for
Speaker:me and I've done millions and millions of dollars on Amazon. So
Speaker:you just have to do your own numbers. But let's keep seeing what
Speaker:Because Amazon is more expensive to sell on. to
Speaker:It's fascinating. So
Speaker:if you don't want to use Amazon and up till now you haven't had much of a choice because
Speaker:it's effectively a monopoly, well, now you don't have to because there's
Speaker:an option. A new service made for you, it's called Public Square,
Speaker:This actually just led right into that, you know, Tucker was talking about
Speaker:Public Square, exactly what I was talking about before, which was you don't have to be on Amazon,
Speaker:but what is the alternative? Well, interesting. Now Tucker's talking
Speaker:about this new platform called Public Square. Now, it
Speaker:sounds good in theory. I mean, there's already other platforms you can use,
Speaker:such as eBay, such as Walmart, right, or your own website. But
Speaker:this is the problem. Are there going to be people,
Speaker:as in consumers, coming to Public Square to shop? So
Speaker:unless Public Square becomes the dominant place
Speaker:where people can go to to shop, then there's going
Speaker:to be no point, right? Because you're going to have to either stay on Amazon or
Speaker:stick to your traditional digital platforms now, like
Speaker:eBay. But let's see how Public Square goes. I've
Speaker:never even heard of Public Square. That's the first time I've heard of it right
Speaker:now from Tucker's mouth. So let's see how they go. I tell you,
Speaker:I would definitely like to use a different platform. And I guess the way
Speaker:they're going to get sellers like myself onto that
Speaker:platform is to have cheaper fees than what Amazon
Speaker:The primary way they do it is basically by using an algorithm that
Speaker:just like scrapes the entire internet, looking at prices on Walmart,
Speaker:looking at prices on eBay. And in the video that
Speaker:you showed in the documentary, that's how Amazon was
Speaker:able to shut down that person's product so fast, within 15 minutes. So
Speaker:the algorithm is kind of like monitoring the whole internet to see if prices are
Speaker:higher or lower on and off Amazon. And it might
Speaker:also be possible for there used to be like a button on pages on
Speaker:Amazon where consumers could report like a better price elsewhere. So
Speaker:there might be like a human component as well. But it's
Speaker:I'm going to stop it here. There is possibly a way around
Speaker:this issue, because the only way Amazon is going to
Speaker:know if you are selling that exact product on another platform
Speaker:is through some of the data that's on there. For example, barcoding.
Speaker:So there is potentially a way for you to have your
Speaker:product differentiated through the barcode. So you have one
Speaker:barcode you're selling on eBay at a certain price and
Speaker:use a different barcode, same product though, on
Speaker:Amazon. And I wonder if that would trick the
Speaker:algorithm into thinking it's a different product and then not matching
Speaker:them together to then shut you down potentially through
Speaker:the buy box. Because theoretically, The barcode that
Speaker:you're using for Amazon would only be used for Amazon and therefore it
Speaker:couldn't be matched with any other product and therefore you
Speaker:would always have a buy box. Let me know in the comments if
Speaker:that is something that you guys do if you're watching this. I'd love
Speaker:But they know when you've been sleeping, they know when you're awake. I mean, it's like
Speaker:they're part of the surveillance data. I mean, you wouldn't imagine, because
Speaker:you're selling on Amazon, that Amazon would be watching your behavior in other places, right?
Speaker:yeah to my mind it's totally unnecessary and there's there's
Speaker:no need for this policy um they used to contractually enforce
Speaker:this so there used to be a line in the contract that sellers signed
Speaker:with amazon that would say that you would not sell your products for less off
Speaker:amazon and then there was like kind of like a regulatory kerfuffle
Speaker:in europe um And they ended up removing that from
Speaker:their contracts, but then they maintained the policy algorithmically.
Speaker:And in 2019, I wrote an
Speaker:article about it. And I can kind of explain why
Speaker:it's so hard to get these kind of narratives about Amazon. But
Speaker:I wrote an article about it. And that article ended up getting wrapped up into some
Speaker:into like an FTC lawsuit, the state of California versus Amazon. And
Speaker:Just back up a sentence, if you would. What do you mean it's so hard to get that
Speaker:So like, as I said, right, 90% of our sales come from
Speaker:Amazon, right? And no one in their right mind, like
Speaker:wants to bite the hand that feeds them, right? So the people who
Speaker:know most about Amazon are the sellers who are selling on
Speaker:Amazon, like, like my company, right? And so when
Speaker:people speak up, you're taking some risk. I
Speaker:try to be fair, regardless of whether or not I'm being critical of their policies. I
Speaker:think they're a good company with great people with some bad policies.
Speaker:So don't want to bite the hand that feeds you. And then the second thing is my
Speaker:company, all companies that sell on Amazon, they
Speaker:sign a contract that says that you're not going to make public statements about Amazon.
Speaker:You're not going to speak to the press without express
Speaker:written permission from Amazon. So those
Speaker:are two reasons for the people who know most about Amazon
Speaker:to not speak about Amazon. And then you also have to remember that
Speaker:Amazon is like really big in the documentary media space because Amazon
Speaker:has its own Netflix, right? They have Prime Video, they have their own Hulu. So
Speaker:if you want to make a documentary about Amazon, you have to like think carefully about
Speaker:you know, what's that going to do to your career going forward? I'm
Speaker:not saying Amazon does this, but, you know, you may not be able to sell a film
Speaker:or documentary to Amazon in the future. And so, you know,
Speaker:those are the reasons why it's kind of hard to get this information out there.
Speaker:Uh, defense department, like the Department of Defense or
Speaker:You're describing a company that's a lot, and of course we
Speaker:all sort of know this on some level, but that's a lot more powerful and
Speaker:a lot more willing to flex its power than maybe some of us imagined just
Speaker:We can guarantee that Amazon has a massive legal
Speaker:team. And you know what he talked about then
Speaker:about, you know, you've signed this waiver to say you're not going to say anything.
Speaker:I've never even seen that because like most sellers, the document
Speaker:that you have to tick to say you agree with is about 3 bazillion pages
Speaker:of like legal jargon. And essentially what
Speaker:you're saying is, yes, I'm happy to sell on this platform and anything you do against this
Speaker:platform, then, you know, you're out. You know, make sure you pay
Speaker:your fees and what have you. So again, Amazon's
Speaker:not forcing people to be on their platform, but
Speaker:what I would really strongly do, and it has been a
Speaker:bit of a minefield for myself as well, navigating some of
Speaker:the policies regarding, particularly in my space, which is healthcare
Speaker:space. And don't forget too, Amazon also changed their
Speaker:policies ongoing. So here's just
Speaker:a quick example. Someone who I used to work with who was
Speaker:in my mastermind, former mastermind, had
Speaker:a product on Amazon, and she said that her product
Speaker:had no pesticides. But the algorithm picked it up
Speaker:as having pesticides, even though she'd written no pesticides. So
Speaker:she was banned. Her listing was taken down. It went through.
Speaker:It was at least six months of backwards and forwards
Speaker:with Amazon to try and get it resolved before her product and listing got back live
Speaker:again. but pretty much just completely deflated
Speaker:her. So those are some of the issues that pop up. I've had
Speaker:multiple, multiple suspensions myself from
Speaker:various different things. But I tell you what, you gotta just keep pushing through
Speaker:and find ways around policies. And
Speaker:I guess talk to people like myself who have done it before, because
Speaker:we can share some of that insight if that's something that you're gonna do. All
Speaker:right, but if you've got some insight yourself about some tricks that you've
Speaker:been able to pull on Amazon, put them in the comments below.
Speaker:You never know where these things are going, Melson Hart. But I just wonder,
Speaker:since you obviously have thought about this in larger terms because you've been involved
Speaker:or a witness to these lawsuits, I mean, isn't this, aren't we
Speaker:approaching the definition of a monopoly? So a business is
Speaker:something that controls its silo, you know, where it operates. A monopoly is
Speaker:a business that controls an entire market. And
Speaker:kind of what you're describing is a company that controls
Speaker:Before he says his answer, I want to give my response to Tucker's
Speaker:question, which is that in my opinion, yes,
Speaker:Amazon is a online juggernaut monopoly.
Speaker:But there's so many things in
Speaker:this world, including the taxation system, the government, all
Speaker:three levels of government that have restrictions, taxes, laws,
Speaker:bylaws, compliance. banking the
Speaker:compliance in banking is outrageous and
Speaker:The only thing I feel that we can do as little tiny
Speaker:sheeples in this whole system is to
Speaker:navigate the system as best we can. For example,
Speaker:I use an accountant so that I can navigate the taxation system
Speaker:and pay as little tax as legally possible in
Speaker:this system. I'm currently investing in a lot
Speaker:of Bitcoin because in my opinion, Bitcoin is
Speaker:outside the system and I want to play outside
Speaker:of this system. But unfortunately, as
Speaker:the sheeples that we are, and I say that tongue in
Speaker:cheek, we're trying not to be, but we've got to play within
Speaker:the framework that we're born into. But
Speaker:we do our best to try and navigate through it, around it.
Speaker:And as I always say, Amazon is a platform
Speaker:to be used at your discretion if you can. Just
Speaker:use the system to make profit and then get out. That's
Speaker:my that's my two cents on this matter
Speaker:We're trying to do the best we can but we're also trying
Speaker:to get out of the matrix All
Speaker:I bet he says it is Amazon with its
Speaker:way and the way that they keep on jamming fees down
Speaker:sellers throats and This isn't just about me as someone
Speaker:who sells on Amazon complaining about Amazon's fees. These fees end
Speaker:up becoming higher prices for you if you shop on Amazon. I
Speaker:don't want to say that they control pricing on the entire American
Speaker:internet or the countries where they operate, but they're pretty fifth
Speaker:He's on primetime TV though. He's not going to say anything negative about
Speaker:Amazon, right? Because they're obviously watching this show. And as soon as
Speaker:they find out who he is, they're like, yeah, you deleted. Your account's gone. Sorry.
Speaker:Sorry. That was a glitch. 20 years later. Still haven't fixed
Speaker:Because I don't want to get smacked by Amazon. I mean, I don't. But
Speaker:The Amazon's got great people. They're amazing. They're an
Speaker:amazing company. And, uh, but they suck. They
Speaker:suck in there and they're not, they're not a monopoly. Okay. Okay.
Speaker:All right. Look, the poor guy, he's probably, there's probably a gun that's
Speaker:literally just off stage that is just pointing to his head and
Speaker:it says, say, you know, that's a nice suit.
Speaker:Sure. It'd be a shame to get blood all over it. That's a nice
Speaker:Amazon account you got there where you're making a million dollars
Speaker:a year. Sure, it'd be bad if something algorithmic, technical happened
Speaker:Some bad policies and I think the best outcome would be
Speaker:I wrote an open letter to Jeff Bezos on Twitter. It got some play.
Speaker:I think he read it because he's responded to me on Twitter before or
Speaker:X, I should say. Um, and I, you
Speaker:know, I think it would just be better if they ended the bad policies rather than,
Speaker:you know, potentially being broken up or something like that. But again, that's not really for
Speaker:Well, they're not gonna, I mean, he owns the Washington Post, which
Speaker:is the main news source in the capital city. So
Speaker:I don't think they're gonna be broken up anytime soon. And I suspect the Post would editorialize against
Speaker:Um, so let me just say... Mental note, must
Speaker:ask you since it's your business, since you're in this business, who makes money
Speaker:Amazon? Yeah. So, like,
Speaker:for us, right, so we have a, one of our best sellers is
Speaker:BrainFlakes. I got my prop. It's $17, okay? Right.
Speaker:On Amazon right now. And after all the fees are
Speaker:I'm going to stop interject on this dude right now. I
Speaker:would say to, well, I would never let
Speaker:any of my students sell a product on Amazon
Speaker:for $17, right? Because I know he's going
Speaker:to say $17, he's got his cost of goods, then he's got his shipping, then he's got the Amazon
Speaker:fees, then he's got to do advertising. Yeah, he hasn't got enough fat
Speaker:in it to make money. In my case, I
Speaker:had enough fat in my product to make money. So he's, I hate
Speaker:to say it, but from a business point of view, he's actually just chosen the
Speaker:wrong product. If this is what he's going to say, I guarantee he's going to say he's hardly
Speaker:Out of the $17. Okay, so it's $17 on Amazon.
Speaker:After the fees are paid, we receive seven. With that $7, we
Speaker:have to pay rent, insurance, all employees,
Speaker:So he's saying he's made a $7 gross
Speaker:profit, which would be totally fine if he
Speaker:could sell 10,000 of those a day, right?
Speaker:$7 times 10,000, $70,000 a day profit. Then he can take away
Speaker:his wages and his warehouse and whatever else he's paying. Totally
Speaker:fine. Let me say this. If you're selling something for
Speaker:$3 and you can say, yeah, but I've got a 50% profit margin, you've only got $1.50 profit margin.
Speaker:Which is nothing okay, so the dollar amount needs to be also substantial
Speaker:Plus the turnover now his problem is that he's got a what
Speaker:I would call a small dollar amount profit margin And
Speaker:he's not got the volume right because like I said if he was selling 10,000 a
Speaker:day Even if it was if he was selling a thousand a day We're
Speaker:talking $7,000 a day profit. But obviously,
Speaker:he can't get the volume on that type of product. And it's not probably, I
Speaker:would say, it's not because of Amazon's fault. It's just that type of product doesn't
Speaker:demand that type of volume. So he needs to choose a
Speaker:better product with higher margin. Well,
Speaker:not even higher margin. Even if it's the same margin. high price point
Speaker:to give him a high dollar profit, and
Speaker:also a product that's perhaps in higher demand as well. Or
Speaker:he perhaps needs to cut back on his costs. I mean, I actually don't even have my
Speaker:own warehouses. That's why I use Amazon warehouses, so I don't have to pay for
Speaker:my own rent. I don't even have really staff, to
Speaker:be honest. He's talking about he's got staff and all sorts of things.
Speaker:So, you know, even as my sales increased to,
Speaker:you know, a million dollars, millions and millions a month I was doing in revenue,
Speaker:I didn't increase my overheads. I didn't go and get a warehouse and
Speaker:get staff and, you know, lots of stuff. I kept it really thin.
Speaker:So no matter where my sales
Speaker:are, my, my bottom line or my overheads
Speaker:are very low, right? I didn't increase my overheads just because my
Speaker:sales increased. So when it does decrease, you're all good. In this
Speaker:case, even if his profit margin
Speaker:decreases because Amazon's increasing his fees, he wouldn't really get into
Speaker:shit. But in this case, he is. So my point is that I
Speaker:Wait, so the $10 you're subtracting from the $17 does not
Speaker:Correct. Yeah, so you start at $17, $10 of
Speaker:Would you mind? Because that's a crazy number. Yeah, let's do it.
Speaker:OK. Yeah, do you want me to break down how we get to
Speaker:I mean, wait, hold on. I'm just, I'm a little bit surprised. I mean, I thought they took a
Speaker:VIG of some kind, and they should. They're selling your product for you. That's great. But
Speaker:the fact that they would take the majority of
Speaker:Well, it's more than the majority. And you have to remember
Speaker:that we are not selling to Amazon. We are selling on
Speaker:Amazon. So all the risk is with us. If the product doesn't sell,
Speaker:Amazon has no risk. They can actually just continue to charge us fees.
Speaker:Not only that, they'll charge us like extra double fees for
Speaker:having too much inventory at Amazon. if if So
Speaker:let's call that around $2.50. So 15% of $17. So now I'm down to $14.50. Then we have to pay
Speaker:a fulfillment fee to Amazon. That's around $6.60. So I think I'm at $14.50. So that gets me
Speaker:to $8. That gets me to $7.90. So just those two things. the
Speaker:15% commission and then the $6.60 fulfillment fee that Amazon
Speaker:charges, I believe got me down to nine.
Speaker:I'm embarrassing myself, but something like the high sevens. And then
Speaker:we have to pay advertising and storage and
Speaker:shipping to Amazon. And that gets us
Speaker:Which part of this, I hope that when he watches this back, he
Speaker:listens to his own numbers and then says, hang on a second, I've
Speaker:got, I'll have to wait and see if he says at the end here, but I've got next to no profit
Speaker:because the fees for selling this product. Now, here's the
Speaker:flip side. Let's say he doesn't want to sell on Amazon because the fees are
Speaker:too much. He still can go and have his product in
Speaker:a fulfillment center, different fulfillment center, and have his own website and
Speaker:make sales. Or even if he had his stock at his
Speaker:warehouse and shipped it from his warehouse, he
Speaker:would still have the fees. He's still got a
Speaker:fulfillment fees. It's going to cost money for someone to go in and pick
Speaker:the the product off his own shelf and put it into a package.
Speaker:The package itself also costs money. Then you have to ship
Speaker:it. That costs money. Like Australia Post, for example, isn't free. So
Speaker:all these extra costs is basically what he would have to pay pretty
Speaker:much anyway. Pretty much. OK, give or take. The
Speaker:point is, I just don't think he's got the right product still. Let's see what else he
Speaker:One jar of brain flakes is salt. And
Speaker:with that $7, we have to pay our rent, our
Speaker:employees salaries, our insurance. We even have to
Speaker:pay for, we have to insure Amazon as well. Okay. And
Speaker:then we have to pay for the cost of the product, which is like, let's say
Speaker:$350. So on the $17, we'll make, depending on what
Speaker:our costs are, because costs go up and down between $3 to $4. So our
Speaker:Right, so he said originally that his GP was $7, so he's gross profit.
Speaker:His net profit is, let's say, best case, $4. So
Speaker:he would still have to sell 1,000 units a day,
Speaker:pretty much, to make it even worthwhile doing. You could
Speaker:even argue, rather than him making $4,000 net
Speaker:profit a day, even if he made 2,000 net profit a day,
Speaker:times by 30, there's $60,000 net profit, which would be
Speaker:pretty good for most people. And I'd be happy with
Speaker:an extra $60,000 a month coming through the door, but I
Speaker:guarantee you he can't get the volume on
Speaker:this product. Hence why he might be selling, let's
Speaker:say, 10 to 20 units a day, right?
Speaker:And so it's very, very tiny. So it's not
Speaker:really life-changing, put it that way. So it still comes down to the product
Speaker:And there are like all sorts of crazy fees I could walk you through. It's wild.
Speaker:That is amazing. That's not at all what
Speaker:I imagined, at all. So the strong
Speaker:And the other thing you mentioned, too, was about insurance. It was like, oh,
Speaker:you know, we've got to pay Amazon's insurance. Well, that's not really
Speaker:true. I mean, I pay insurance on my business. You could
Speaker:take the choice. I could just say, look, I'm not insuring my
Speaker:product against consumers suing me, for example, right? Do
Speaker:you want to take that chance? Now, what Amazon say is you have
Speaker:to have insurance, which is pretty much mandated in
Speaker:most things anyway. You know, so you could run the risk and not have
Speaker:insurance in your own business. But if you're going to have it on Amazon, yes, you're going to have to have insurance,
Speaker:but you're not paying for Amazon's insurance essentially
Speaker:because you would have it anyway. But I do admit Amazon
Speaker:does get you to put them in your insurance policy as
Speaker:a beneficiary of the insurance fund. Whether you had them
Speaker:So then who, how could you make a living doing it? I mean, how many
Speaker:brain flakes do you have to sell to like take
Speaker:Disney World's pretty expensive. Yeah, it is. You know, we're lucky to
Speaker:sell hundreds of thousands of jars of brain flakes and bigger sets.
Speaker:And so if we're making $3 to $4 a jar
Speaker:or whatever, you know, and if you sell $100,000, you do have
Speaker:money to pay salaries and rent and all that stuff. And
Speaker:you can maybe go to Disneyland once every two years, I would say.
Speaker:Does anyone get rich selling, that you know of, get rich
Speaker:Yeah, people, people still do get rich. I
Speaker:think a lot of Chinese companies have gotten rich as well. Pretty
Speaker:crazy statistic for you. Over 50% of
Speaker:the top sellers on Amazon
Speaker:are not American. Okay. Australian so
Speaker:in the u.s. Marketplace, like let's say 52% of the
Speaker:sellers are non-american and of that 52% The the
Speaker:top sellers are that of that 52% They're predominantly Chinese.
Speaker:Yeah, they're definitely Chinese. Let me tell you about that because what's happened is originally
Speaker:they see the Chinese aren't stupid They're manufacturing
Speaker:these goods those goods that he sells I guarantee you
Speaker:are made in China in some factory, right so Here's
Speaker:the thing, though. Years ago, the Chinese manufacturers were, hey,
Speaker:we just manufacture goods, and we then sell them to foreigners, and they go and sell it.
Speaker:And they were selling it at super, super cheap prices. But then as
Speaker:the world became more globalized and the internet spread around the
Speaker:world, it was easy now for even A
Speaker:Chinese manufacturer to simply put up a listing on Amazon USA.
Speaker:Now it's costing him, like in this case, he's selling that
Speaker:brain flakes to this dude for three bucks, three or $4, right?
Speaker:The Chinese guy is probably only costing him like $1 or
Speaker:$2 to make. So he can now, that's now
Speaker:his cost of goods for the manufacturer, $1 or $2. So he's
Speaker:already up on this guy and now he can ship that into Amazon
Speaker:USA, sell it for even cheaper than what he can. And
Speaker:that's what happened to a lot of products where you have competition
Speaker:now from Chinese manufacturers who
Speaker:are like, why are we going to sell it to this guy when we can just ship it in ourselves and
Speaker:make the sales, right? So that's the point. And of course, China
Speaker:doesn't have all the excessive employment
Speaker:laws like a place like America, and even
Speaker:more, Australia, who has the most barbaric and
Speaker:archaic laws in the world when it
Speaker:comes to industrial relations. It's absolutely insane, and it's a minefield.
Speaker:And no wonder People don't want to really do a lot
Speaker:of manufacturing in Australia because it's just too expensive for most things,
Speaker:right? There are cases where you can get it produced in Australia, as I did a video
Speaker:the other day, but for most things, like those brain flakes, you wouldn't be able to make in
Speaker:Australia at all. Probably cost like 20 bucks just to make a packet. You
Speaker:The Chinese sellers, even though we're selling in the United States, even though it's
Speaker:our country, we should understand how marketing works here. It's our language.
Speaker:They just clean up. They do very well in terms of
Speaker:But I'm also glad that he touched on that, because I thought
Speaker:he was going to say, oh, nobody becomes rich from Amazon.
Speaker:Which is not true because, case in point, I've done extremely well
Speaker:and I can't knock Amazon because
Speaker:I've become a multi-millionaire off the back of the Amazon platform.
Speaker:But what was the key? It was I had the right product with
Speaker:the right margin, right? So I was able to utilize Amazon
Speaker:with all their crappy fees and all that sort of stuff because
Speaker:they also had the customer base where I can put the product in there
Speaker:and customers are going to come in there in droves and buy the product. So again,
Speaker:it comes down to the correct product choice.
Speaker:You're not even describing the source of manufacturing. I mean,
Speaker:I think the number would be a lot higher than 52% if you were if
Speaker:Yeah, that's such an excellent point. So if you
Speaker:go back to like the 1970s, 1980s, we had a lot of manufacturers in
Speaker:Shifted largely to China, some to Mexico, overseas
Speaker:generally. What's going on now is that the Chinese and
Speaker:other countries to some extent are kind of vertically integrating and
Speaker:they're taking over the product design and
Speaker:wholesaling and distribution that traditionally
Speaker:has been in the United States. So once upon a
Speaker:time, you know, you could buy from an American factory, okay? And
Speaker:the American factory would sell its product to an American store or whatever. And
Speaker:then we had this transitional period where Chinese factories were selling
Speaker:to distributors who were selling to stores or Chinese factories were
Speaker:selling to Target or whatever. What's happening now is that Chinese factories are
Speaker:selling directly on Amazon to the
Speaker:US consumers. And the net result of this, because the
Speaker:playing field is in the Chinese favor, and I
Speaker:can kind of explain why, is that the US wholesale
Speaker:distribution product design industry
Speaker:has come under threat from very tough, difficult competition from
Speaker:China. And so now, like we lost our factories. And
Speaker:in my opinion, I think we're going to lose this middle part of our economy,
Speaker:I mean, the other thing too, right now you can jump onto, you might see
Speaker:it on Instagram, right? You're flicking through Instagram, you see a product, you
Speaker:buy it. It's sent directly from China, right? It's
Speaker:not coming from anywhere else. It's coming straight from the factory, right? So they're going
Speaker:direct now. They're even using social media, not even
Speaker:So for one, these Chinese sellers, they're selling
Speaker:on Amazon. They don't have to file US income tax returns.
Speaker:I mean, as an Australian seller, I also don't need
Speaker:to file income tax returns because I'm based in Australia.
Speaker:I pay Australian taxes. So the money that I make in America is
Speaker:They have lower costs. And, you
Speaker:know, that's enough. They're less susceptible to
Speaker:lawsuits because they're overseas. And it's
Speaker:just, you know, they may or may not have government subsidies, or just like, I
Speaker:mean, think about if you want to design a new product, isn't it a lot easier to
Speaker:Well, that's I'm gonna pull him up there. being in China is a communist country.
Speaker:They have a ton of government subsidies. That
Speaker:is the point, right? The government controls everything and they're just propping
Speaker:guy work that out, that is to like communicate over video, fly
Speaker:to China, deal potentially with a quarantine and work that out in order
Speaker:to make something new. So the Chinese have a lot of advantages when
Speaker:it comes to selling on Amazon. And what's wild is like, we're sellers on
Speaker:Amazon, whenever we get an email from Amazon, like the top part, it's in
Speaker:English, and then like the bottom part, it's all in Chinese, because so many sellers are
Speaker:Selling on Amazon? Yeah. as long as he's not banned or
Speaker:he ends up in a boot somewhere or some concrete shoes
Speaker:it used to be 98% usually before 98% of
Speaker:our sales were on Amazon we've got it down to 90% and then in
Speaker:2023 we've gotten it down a little bit lower and so we're just continuously trying to
Speaker:reduce our dependence on Amazon but it's so difficult in the
Speaker:toy space It's hard, but I like what I'm
Speaker:doing. I like my team, and it feels really good to make
Speaker:something, and then to make something that's good for people.
Speaker:It helps spatial thinking. It's an educational toy. So
Speaker:No, it's a fake name. No, it's real. It's the
Speaker:greatest name ever. My
Speaker:brother's name is Hilton and the joke is he's
Speaker:where he was conceived and I'm why. My dad used
Speaker:to work for Molson Breweries up
Speaker:in Montreal, Canada and he saw it fit to name me after the
Speaker:brewery even though I'm unrelated and my brother was I
Speaker:Anyway, there we go. Let's wrap that one up. I think they're wrapping it up as well. The
Speaker:key thing here, guys, is do the right due diligence
Speaker:before you go onto Amazon. Don't just throw any old product in.
Speaker:You have to make sure your numbers are right. Otherwise, you're
Speaker:going to sink. You're not going to make any money and you're going to be out of there. All right, guys. Thank you
Speaker:so much for tuning in to this episode. Don't forget to leave some comments about
Speaker:what you thought of this video and how you are perhaps surviving or
Speaker:not surviving on Amazon. or if there's another better platform, let
Speaker:me know. Take care. Thanks for tuning into Amazon Ecom
Speaker:Secrets. If you enjoyed this episode, the best way to show
Speaker:your support is to give a five-star review on Apple Podcast
Speaker:and Spotify and make sure to subscribe on YouTube
Speaker:so you don't miss an episode. You can also find more
Speaker:at I'm Matthew Fraser on all social media platforms.