[sdoyle_focalpointcoaching_com] 00:00:01

at hurda welcome back to blue color b s how are you doing today

[brad_herda] 00:00:05

i am fantastic m stephen doyle my favorite friend in detroit michigan great hat

[sdoyle_focalpointcoaching_com] 00:00:10

you know what

[brad_herda] 00:00:11

great hat by the way not

[sdoyle_focalpointcoaching_com] 00:00:12

you like that

[brad_herda] 00:00:13

no i

[sdoyle_focalpointcoaching_com] 00:00:13

let's

[brad_herda] 00:00:13

don't

[sdoyle_focalpointcoaching_com] 00:00:14

go blue that's right all day

[brad_herda] 00:00:16

no no

[sdoyle_focalpointcoaching_com] 00:00:16

all day you know and

[brad_herda] 00:00:18

so today you should

[sdoyle_focalpointcoaching_com] 00:00:18

i'm

[brad_herda] 00:00:19

be the big so obviously show is going to come up later

[sdoyle_focalpointcoaching_com] 00:00:21

[brad_herda] 00:00:21

in the year but you know you

[sdoyle_focalpointcoaching_com] 00:00:23

it is

[brad_herda] 00:00:24

should be the biggest wisconsin fan of all time this weekend as

[sdoyle_focalpointcoaching_com] 00:00:28

i am huge

[brad_herda] 00:00:28

were as were to ohio state this weekend to i don't know what

[sdoyle_focalpointcoaching_com] 00:00:34

you know win that's all we care about westconsin winning right now

[brad_herda] 00:00:38

that is

[sdoyle_focalpointcoaching_com] 00:00:39

that's for sure

[brad_herda] 00:00:39

hopeful not expect hopeful

[sdoyle_focalpointcoaching_com] 00:00:43

hey any given saturday it's anybody's game

[brad_herda] 00:00:47

that's

[sdoyle_focalpointcoaching_com] 00:00:47

anybody's

[brad_herda] 00:00:48

that's

[sdoyle_focalpointcoaching_com] 00:00:48

game

[brad_herda] 00:00:48

what college football is all about ask appellation state

[christopher_zuzick] 00:00:52

[sdoyle_focalpointcoaching_com] 00:00:54

all right

[brad_herda] 00:00:54

[sdoyle_focalpointcoaching_com] 00:00:55

fine

[christopher_zuzick] 00:00:55

[brad_herda] 00:00:55

this is isn't a college

[sdoyle_focalpointcoaching_com] 00:00:56

fine

[brad_herda] 00:00:56

this isn't a college

[sdoyle_focalpointcoaching_com] 00:00:57

[brad_herda] 00:00:57

football show

[sdoyle_focalpointcoaching_com] 00:00:58

yeah

[brad_herda] 00:00:58

right so

[sdoyle_focalpointcoaching_com] 00:00:59

right

[brad_herda] 00:01:00

let's introduce

[sdoyle_focalpointcoaching_com] 00:01:00

yeah

[brad_herda] 00:01:00

our our

[sdoyle_focalpointcoaching_com] 00:01:02

yeah

[brad_herda] 00:01:02

guest christopher zuzek who has been in the metal industry for a very very long

[brad_herda] 00:01:07

time he and i happened to have kids in the same area we've grown up

[brad_herda] 00:01:12

we live in the same community we've connected through different events and ironically we met

[brad_herda] 00:01:18

and re connected at a brewer game that i was you know working at and

[brad_herda] 00:01:22

he was in one of the suites

[sdoyle_focalpointcoaching_com] 00:01:23

right

[brad_herda] 00:01:23

and we started chatting and having a conversation like hey christopher why don't you come

[brad_herda] 00:01:27

on the show and share your experiences what's happening in the metal industry with the

[brad_herda] 00:01:31

generational things and he said sure i'll

[christopher_zuzick] 00:01:33

we used

[brad_herda] 00:01:33

[christopher_zuzick] 00:01:33

[brad_herda] 00:01:33

[christopher_zuzick] 00:01:33

we used to we used to bowl together too

[brad_herda] 00:01:35

yeah i forgot about the bowling

[sdoyle_focalpointcoaching_com] 00:01:36

yeah

[brad_herda] 00:01:37

yes i forgot about the couples bowling league yes

[christopher_zuzick] 00:01:41

if you

[sdoyle_focalpointcoaching_com] 00:01:41

wow

[christopher_zuzick] 00:01:41

could call it that i'm not really sure what it was but it was bowling

[christopher_zuzick] 00:01:45

though

[brad_herda] 00:01:45

[sdoyle_focalpointcoaching_com] 00:01:45

yeah

[brad_herda] 00:01:45

was that so welcome christopher

[sdoyle_focalpointcoaching_com] 00:01:47

[brad_herda] 00:01:48

to blue color b s we appreciate your being here

[christopher_zuzick] 00:01:50

[sdoyle_focalpointcoaching_com] 00:01:51

[christopher_zuzick] 00:01:51

glad

[sdoyle_focalpointcoaching_com] 00:01:52

welcome

[christopher_zuzick] 00:01:52

to be here appreciate it

[sdoyle_focalpointcoaching_com] 00:01:53

yeah so first question before we get into our show is which generation do you

[sdoyle_focalpointcoaching_com] 00:01:59

most fit in with

[christopher_zuzick] 00:02:02

[sdoyle_focalpointcoaching_com] 00:02:02

cause we got boomer brad we have boomer brad

[christopher_zuzick] 00:02:04

[sdoyle_focalpointcoaching_com] 00:02:04

punching buttons before the show

[christopher_zuzick] 00:02:06

yeah

[sdoyle_focalpointcoaching_com] 00:02:06

messing up audio

[christopher_zuzick] 00:02:07

yeah yeah yeah well

[brad_herda] 00:02:09

whatever

[sdoyle_focalpointcoaching_com] 00:02:09

yeah

[brad_herda] 00:02:10

millennial steve

[sdoyle_focalpointcoaching_com] 00:02:11

[christopher_zuzick] 00:02:11

i sixty five

[brad_herda] 00:02:14

[christopher_zuzick] 00:02:14

[sdoyle_focalpointcoaching_com] 00:02:14

yeah

[christopher_zuzick] 00:02:14

i'm not really a boomer gen x right

[brad_herda] 00:02:18

you

[christopher_zuzick] 00:02:18

[brad_herda] 00:02:18

are

[christopher_zuzick] 00:02:18

i recall

[brad_herda] 00:02:18

you are the first the first year you are the inaugural the inaugural

[christopher_zuzick] 00:02:22

i am

[brad_herda] 00:02:22

year

[christopher_zuzick] 00:02:22

the i am the first year so not a tweener but i'm right there so

[sdoyle_focalpointcoaching_com] 00:02:26

[christopher_zuzick] 00:02:26

i'm a gen x guy

[brad_herda] 00:02:28

yeah

[christopher_zuzick] 00:02:29

that is me that is me

[sdoyle_focalpointcoaching_com] 00:02:30

awesome

[brad_herda] 00:02:30

you are at the starting line

[christopher_zuzick] 00:02:33

that is for

[sdoyle_focalpointcoaching_com] 00:02:33

very

[christopher_zuzick] 00:02:34

sure

[sdoyle_focalpointcoaching_com] 00:02:34

cool

[christopher_zuzick] 00:02:34

yeah

[brad_herda] 00:02:34

you aren't the starting line of making sure those member only se jackets were the

[brad_herda] 00:02:38

best things ever

[christopher_zuzick] 00:02:39

i'm i'm a you know kid of the eighties right that that's kind of how

[christopher_zuzick] 00:02:44

that works that

[brad_herda] 00:02:45

yep

[christopher_zuzick] 00:02:45

was that

[sdoyle_focalpointcoaching_com] 00:02:45

yep

[christopher_zuzick] 00:02:46

was our that was the greatest decade of ever of all time if i recall

[christopher_zuzick] 00:02:50

[sdoyle_focalpointcoaching_com] 00:02:50

[christopher_zuzick] 00:02:51

yeah

[brad_herda] 00:02:52

right and

[sdoyle_focalpointcoaching_com] 00:02:53

h oh

[brad_herda] 00:02:54

yeah you had remember

[christopher_zuzick] 00:02:54

[brad_herda] 00:02:54

old jack didn't you

[christopher_zuzick] 00:02:56

m t v members only jacket parashoe pants you know

[brad_herda] 00:03:01

absolutely

[sdoyle_focalpointcoaching_com] 00:03:01

[christopher_zuzick] 00:03:01

all that good stuff

[sdoyle_focalpointcoaching_com] 00:03:03

yeah

[brad_herda] 00:03:03

you're out on the dance floor kicking it i'm sure

[christopher_zuzick] 00:03:06

yeah that's me

[brad_herda] 00:03:06

yeah

[sdoyle_focalpointcoaching_com] 00:03:07

yeah

[christopher_zuzick] 00:03:07

you got that nail right yeah

[sdoyle_focalpointcoaching_com] 00:03:11

[christopher_zuzick] 00:03:11

only if

[brad_herda] 00:03:11

yes

[christopher_zuzick] 00:03:11

you only had smart phones back

[sdoyle_focalpointcoaching_com] 00:03:13

[christopher_zuzick] 00:03:13

[brad_herda] 00:03:13

yeah

[christopher_zuzick] 00:03:13

the eighties right

[brad_herda] 00:03:14

[sdoyle_focalpointcoaching_com] 00:03:14

[christopher_zuzick] 00:03:15

yeah

[brad_herda] 00:03:15

back

[sdoyle_focalpointcoaching_com] 00:03:16

no that would be bad totally

[brad_herda] 00:03:18

because

[sdoyle_focalpointcoaching_com] 00:03:18

bad

[christopher_zuzick] 00:03:19

for

[brad_herda] 00:03:19

then

[christopher_zuzick] 00:03:19

sure

[brad_herda] 00:03:19

your kids would have

[christopher_zuzick] 00:03:19

that's true

[brad_herda] 00:03:20

all that scoop on you

[christopher_zuzick] 00:03:22

yeah they would they could go

[sdoyle_focalpointcoaching_com] 00:03:23

[christopher_zuzick] 00:03:23

back in time that that would not be good that

[brad_herda] 00:03:26

correct

[christopher_zuzick] 00:03:26

would not

[sdoyle_focalpointcoaching_com] 00:03:26

yeah

[christopher_zuzick] 00:03:26

be good

[brad_herda] 00:03:27

[sdoyle_focalpointcoaching_com] 00:03:28

yes

[brad_herda] 00:03:28

[christopher_zuzick] 00:03:29

[brad_herda] 00:03:29

what's happening in the metals manufacturing space from industry recruiting you know retention employment you

[brad_herda] 00:03:39

know as you sit

[sdoyle_focalpointcoaching_com] 00:03:40

[brad_herda] 00:03:40

there in your in your chair today kind of overseeing all that what are you

[brad_herda] 00:03:43

seeing

[christopher_zuzick] 00:03:43

yeah well you know i think it's well documented that there has been challenges and

[christopher_zuzick] 00:03:52

there has to be a different paradym with regards to work force development um m

[christopher_zuzick] 00:03:58

ah i look

[sdoyle_focalpointcoaching_com] 00:03:59

[christopher_zuzick] 00:03:59

at i look at companies today and and they talk about it the challenges of

[christopher_zuzick] 00:04:07

wages for example you know knowing that they have to be aggressive with their wages

[christopher_zuzick] 00:04:12

you know six seven eight percent and i always there's this is not a by

[christopher_zuzick] 00:04:20

any means a a secret sauce but i question those companies when they say you

[christopher_zuzick] 00:04:27

know we have to raise wages by six seven percent

[sdoyle_focalpointcoaching_com] 00:04:30

[christopher_zuzick] 00:04:30

they're also looking at the training budgets and saying

[brad_herda] 00:04:33

yeah

[christopher_zuzick] 00:04:34

what are we goin do for training what are we going to do for increases

[christopher_zuzick] 00:04:38

in training i mean i think that's if there's one thing there's probably a lot

[christopher_zuzick] 00:04:43

of things i learned from coaching youths

[sdoyle_focalpointcoaching_com] 00:04:45

[christopher_zuzick] 00:04:45

sports you sucker but

[brad_herda] 00:04:47

[christopher_zuzick] 00:04:47

you cannot

[sdoyle_focalpointcoaching_com] 00:04:48

[christopher_zuzick] 00:04:49

you can't have a one size fit all approach where you work for us and

[christopher_zuzick] 00:04:58

i said sometimes that was missing its

[sdoyle_focalpointcoaching_com] 00:05:01

[christopher_zuzick] 00:05:01

not a silver bullet but no if you are going to be an aggressive company

[christopher_zuzick] 00:05:06

in wages you better be an aggressive company with regards your training and how much

[christopher_zuzick] 00:05:10

money your goin to spend on training because if you don't do that then you're

[christopher_zuzick] 00:05:13

just throwing away

[sdoyle_focalpointcoaching_com] 00:05:14

[christopher_zuzick] 00:05:14

money

[sdoyle_focalpointcoaching_com] 00:05:14

yeah

[christopher_zuzick] 00:05:15

as far as i'm concerned

[brad_herda] 00:05:16

[christopher_zuzick] 00:05:16

and i think that's part of the ting i've seen is you talk

[brad_herda] 00:05:20

yeah

[christopher_zuzick] 00:05:20

to people who are coming into the work for us and it doesn't make a

[christopher_zuzick] 00:05:24

difference to me if you are a boomer if you're a millennial gen x

[sdoyle_focalpointcoaching_com] 00:05:29

[christopher_zuzick] 00:05:29

whatever

[sdoyle_focalpointcoaching_com] 00:05:30

m yeah

[christopher_zuzick] 00:05:31

you need to understand as an employer what

[sdoyle_focalpointcoaching_com] 00:05:35

[christopher_zuzick] 00:05:35

value yo're going to bring to that employee so they can be sustainable and the

[christopher_zuzick] 00:05:38

work for us

[brad_herda] 00:05:40

that

[christopher_zuzick] 00:05:40

and

[brad_herda] 00:05:40

[christopher_zuzick] 00:05:40

it's more than just

[brad_herda] 00:05:41

[christopher_zuzick] 00:05:41

and it's more than just

[brad_herda] 00:05:42

yes

[christopher_zuzick] 00:05:42

the w two

[brad_herda] 00:05:43

right that is very

[christopher_zuzick] 00:05:44

it has

[brad_herda] 00:05:45

refreshing

[christopher_zuzick] 00:05:45

[brad_herda] 00:05:45

to hear you say that because that has always that's

[sdoyle_focalpointcoaching_com] 00:05:47

right

[brad_herda] 00:05:48

that's hard to find in leadership that mantram we hear in the you

[christopher_zuzick] 00:05:54

[brad_herda] 00:05:54

know some of

[sdoyle_focalpointcoaching_com] 00:05:54

[brad_herda] 00:05:54

the events that i go to well why would we train all these people would

[brad_herda] 00:05:59

we invest in all this training when they're just going to leave anyhow what if

[brad_herda] 00:06:03

you don't invest in all the training what's wrong with making the pool deeper and

[brad_herda] 00:06:07

stronger as an entity and being the organization that gave somebody that shot and maybe

[brad_herda] 00:06:12

they go off

[christopher_zuzick] 00:06:12

right

[brad_herda] 00:06:13

and try something different because the organizatio wasn't ready for them to grow

[christopher_zuzick] 00:06:16

yeah

[brad_herda] 00:06:17

lot of times they end up finding their way back because they have that loyalty

[brad_herda] 00:06:21

or that sense of purpose

[sdoyle_focalpointcoaching_com] 00:06:22

[brad_herda] 00:06:22

or that connection you lose out on that

[sdoyle_focalpointcoaching_com] 00:06:25

yeah

[brad_herda] 00:06:25

opportunity for them to you train

[christopher_zuzick] 00:06:27

okay

[brad_herda] 00:06:27

them young they go out they find their opportunity then they come back later because

[brad_herda] 00:06:30

they realize what you know the grass isn't always

[sdoyle_focalpointcoaching_com] 00:06:33

yeah

[brad_herda] 00:06:33

green or just different grass

[christopher_zuzick] 00:06:34

right well in manufacturing

[sdoyle_focalpointcoaching_com] 00:06:36

[christopher_zuzick] 00:06:37

is as we all know there's a lot of capital put into your business right

[brad_herda] 00:06:41

yep

[christopher_zuzick] 00:06:41

in our world as a medal contract man contract metal manufacture we have we have

[christopher_zuzick] 00:06:47

stamping presses we have assembling machines and

[brad_herda] 00:06:52

[christopher_zuzick] 00:06:52

we have regular maintenance

[sdoyle_focalpointcoaching_com] 00:06:54

[christopher_zuzick] 00:06:54

on those on and that equipment

[sdoyle_focalpointcoaching_com] 00:06:56

[christopher_zuzick] 00:06:56

because it's high cost

[brad_herda] 00:06:58

yep

[sdoyle_focalpointcoaching_com] 00:06:58

yep

[christopher_zuzick] 00:06:58

[sdoyle_focalpointcoaching_com] 00:06:59

[christopher_zuzick] 00:07:00

we need to take the same approach our business is as we do and i

[christopher_zuzick] 00:07:04

don't want to equate a press to a person i'm not suggesting that

[brad_herda] 00:07:09

[christopher_zuzick] 00:07:09

from an asker perspective what i'm saying is that we invest prevent the maintenance capital

[christopher_zuzick] 00:07:16

and our equipment we need to be doing the same thing with our work force

[christopher_zuzick] 00:07:19

those are

[sdoyle_focalpointcoaching_com] 00:07:19

[christopher_zuzick] 00:07:20

just those

[sdoyle_focalpointcoaching_com] 00:07:20

yeah

[christopher_zuzick] 00:07:20

those team mates of ours

[sdoyle_focalpointcoaching_com] 00:07:22

yah

[christopher_zuzick] 00:07:23

assets

[sdoyle_focalpointcoaching_com] 00:07:23

[christopher_zuzick] 00:07:24

if you want to use

[sdoyle_focalpointcoaching_com] 00:07:24

yes

[christopher_zuzick] 00:07:24

that term are

[brad_herda] 00:07:25

[christopher_zuzick] 00:07:25

just as critical as that press

[sdoyle_focalpointcoaching_com] 00:07:27

[christopher_zuzick] 00:07:28

and we know the cost of down time

[sdoyle_focalpointcoaching_com] 00:07:30

[brad_herda] 00:07:31

well your press

[christopher_zuzick] 00:07:31

what is

[brad_herda] 00:07:31

run

[christopher_zuzick] 00:07:31

the

[sdoyle_focalpointcoaching_com] 00:07:32

[christopher_zuzick] 00:07:32

cost

[brad_herda] 00:07:32

without people

[christopher_zuzick] 00:07:32

[brad_herda] 00:07:32

will your presses run without

[sdoyle_focalpointcoaching_com] 00:07:34

yeah

[brad_herda] 00:07:34

people

[christopher_zuzick] 00:07:34

no no

[brad_herda] 00:07:36

[christopher_zuzick] 00:07:36

no not

[brad_herda] 00:07:37

you can you

[christopher_zuzick] 00:07:37

[brad_herda] 00:07:37

can

[christopher_zuzick] 00:07:37

need

[brad_herda] 00:07:38

argue that

[christopher_zuzick] 00:07:38

needles

[brad_herda] 00:07:38

people

[christopher_zuzick] 00:07:38

people

[brad_herda] 00:07:39

you can rgue the people are even more valuable than the press because you

[christopher_zuzick] 00:07:43

correct

[brad_herda] 00:07:43

can't run the press without the people

[christopher_zuzick] 00:07:45

correct so if you don't take

[sdoyle_focalpointcoaching_com] 00:07:47

yeah

[christopher_zuzick] 00:07:48

hiring

[sdoyle_focalpointcoaching_com] 00:07:49

yes

[christopher_zuzick] 00:07:49

soliciting people to join your team regardless of their function is more than just

[brad_herda] 00:07:55

[christopher_zuzick] 00:07:56

hey here's your salary what are we doing to take them to the next level

[brad_herda] 00:08:00

yeah

[christopher_zuzick] 00:08:01

and again it goes back to hat i was saying before when i was coaching

[christopher_zuzick] 00:08:06

you sports i coach high school socker

[sdoyle_focalpointcoaching_com] 00:08:09

[christopher_zuzick] 00:08:09

and

[sdoyle_focalpointcoaching_com] 00:08:10

[christopher_zuzick] 00:08:11

i learned very early that it's important to explain to the team the overall goal

[sdoyle_focalpointcoaching_com] 00:08:19

yeah

[christopher_zuzick] 00:08:19

the values but you can't take blanket approach to every player on the team

[brad_herda] 00:08:26

yeah

[christopher_zuzick] 00:08:27

and your job as a coucher your job as a leader

[sdoyle_focalpointcoaching_com] 00:08:31

[christopher_zuzick] 00:08:32

to take a look at that roster of twenty two twenty three players in your

[christopher_zuzick] 00:08:35

team and really understand what drives each of that each person and how do i

[christopher_zuzick] 00:08:43

get the best out of that person and

[sdoyle_focalpointcoaching_com] 00:08:44

[christopher_zuzick] 00:08:44

what do i see in this player ere they are today where they could be

[christopher_zuzick] 00:08:48

and help them get there

[brad_herda] 00:08:50

right

[christopher_zuzick] 00:08:50

and each player is different and

[brad_herda] 00:08:53

[christopher_zuzick] 00:08:53

very similar to the jenax gens millennials boomers

[sdoyle_focalpointcoaching_com] 00:08:58

[christopher_zuzick] 00:08:59

is that you have freshman soft more juniors and seniors right

[brad_herda] 00:09:02

yeah

[christopher_zuzick] 00:09:03

so you

[sdoyle_focalpointcoaching_com] 00:09:03

yeah

[christopher_zuzick] 00:09:03

have a freshman right you got a freshman who

[sdoyle_focalpointcoaching_com] 00:09:06

[christopher_zuzick] 00:09:07

is rare go and get and thinks they should be at this level right because

[christopher_zuzick] 00:09:15

there they're on they're on verse but they don't know where they don't know yet

[christopher_zuzick] 00:09:19

so my job is to say it's a hardness that talent say i understand

[sdoyle_focalpointcoaching_com] 00:09:22

yeah

[christopher_zuzick] 00:09:23

you want to go i'm going to help you get there and then find that

[christopher_zuzick] 00:09:26

tool to get there versus

[sdoyle_focalpointcoaching_com] 00:09:27

yes

[christopher_zuzick] 00:09:27

the senior is

[sdoyle_focalpointcoaching_com] 00:09:30

[christopher_zuzick] 00:09:30

matured

[sdoyle_focalpointcoaching_com] 00:09:31

[christopher_zuzick] 00:09:31

is thinking about the team is thinking about their next chapter

[sdoyle_focalpointcoaching_com] 00:09:35

yeah

[christopher_zuzick] 00:09:37

[sdoyle_focalpointcoaching_com] 00:09:37

yeah

[christopher_zuzick] 00:09:37

school and maybe

[sdoyle_focalpointcoaching_com] 00:09:38

i yeah

[christopher_zuzick] 00:09:39

doesn't include you sports or sports maybe they look back and say this is my

[christopher_zuzick] 00:09:44

last hurrah

[brad_herda] 00:09:45

right

[christopher_zuzick] 00:09:46

as a team mate

[brad_herda] 00:09:47

yes

[christopher_zuzick] 00:09:47

and their mentality is a little bit different well that's not any different than what

[christopher_zuzick] 00:09:52

we're doing today with the work for us

[sdoyle_focalpointcoaching_com] 00:09:54

yeah

[christopher_zuzick] 00:09:55

now someone out of school that rat millennial that wants to go at it versus

[christopher_zuzick] 00:10:01

a baby boomer that's saying i have a lot of value my background i just

[christopher_zuzick] 00:10:06

want to be appreciated

[sdoyle_focalpointcoaching_com] 00:10:08

[brad_herda] 00:10:08

yes

[christopher_zuzick] 00:10:08

and so my job as a leader or i think in any leader as

[brad_herda] 00:10:13

yeah

[christopher_zuzick] 00:10:13

far as i'm concerned is to

[sdoyle_focalpointcoaching_com] 00:10:15

[christopher_zuzick] 00:10:15

understand those facets and say

[sdoyle_focalpointcoaching_com] 00:10:17

[christopher_zuzick] 00:10:17

here's how they get best out of lineal here's the best that's what i need

[christopher_zuzick] 00:10:21

to do to get the basket of a baby boomer is different

[brad_herda] 00:10:23

yeah

[sdoyle_focalpointcoaching_com] 00:10:23

yes

[christopher_zuzick] 00:10:24

lest at the way i look at it

[brad_herda] 00:10:25

[sdoyle_focalpointcoaching_com] 00:10:28

[christopher_zuzick] 00:10:28

[sdoyle_focalpointcoaching_com] 00:10:29

give us

[brad_herda] 00:10:29

yeah

[sdoyle_focalpointcoaching_com] 00:10:30

can you expand on that a little bit more and give us a little more

[sdoyle_focalpointcoaching_com] 00:10:33

breath of what you're actually experiencing with the millennials versus maybe or even your genzes

[sdoyle_focalpointcoaching_com] 00:10:41

your millennials versus like the gen x and the boomers like some

[christopher_zuzick] 00:10:45

[sdoyle_focalpointcoaching_com] 00:10:46

some examples for our listeners yeah

[christopher_zuzick] 00:10:48

i think

[sdoyle_focalpointcoaching_com] 00:10:49

[christopher_zuzick] 00:10:49

the people that i've hired over the last several years have volante that category milinneos

[christopher_zuzick] 00:10:56

and then the gene

[sdoyle_focalpointcoaching_com] 00:10:58

yes

[christopher_zuzick] 00:10:58

and gens not much on the baby movers

[sdoyle_focalpointcoaching_com] 00:11:01

[christopher_zuzick] 00:11:02

the millennials come

[sdoyle_focalpointcoaching_com] 00:11:03

[christopher_zuzick] 00:11:03

[sdoyle_focalpointcoaching_com] 00:11:04

yeah

[christopher_zuzick] 00:11:04

and what they're looking for is a path towards success

[sdoyle_focalpointcoaching_com] 00:11:08

okay

[christopher_zuzick] 00:11:09

and going back to what brad said before

[sdoyle_focalpointcoaching_com] 00:11:11

[christopher_zuzick] 00:11:11

i don't expect

[sdoyle_focalpointcoaching_com] 00:11:13

[christopher_zuzick] 00:11:14

millennial

[brad_herda] 00:11:15

yes

[christopher_zuzick] 00:11:15

or any employed to spend twenty years i just i just don't expect that to

[christopher_zuzick] 00:11:19

happen i mean my first

[brad_herda] 00:11:21

good

[christopher_zuzick] 00:11:21

job

[brad_herda] 00:11:21

expectation

[christopher_zuzick] 00:11:21

i was there for twelve years

[sdoyle_focalpointcoaching_com] 00:11:23

yah

[christopher_zuzick] 00:11:23

my first job i was there for twelve years and i was consider you know

[christopher_zuzick] 00:11:27

long termer um

[sdoyle_focalpointcoaching_com] 00:11:29

[christopher_zuzick] 00:11:30

so i think the first thing you have to recognize is that they're not going

[christopher_zuzick] 00:11:33

[sdoyle_focalpointcoaching_com] 00:11:34

yeah

[christopher_zuzick] 00:11:35

be here forever that you know there's no such thing as a pension anymore so

[christopher_zuzick] 00:11:40

my job is

[sdoyle_focalpointcoaching_com] 00:11:40

[christopher_zuzick] 00:11:41

as that leader to say okay

[sdoyle_focalpointcoaching_com] 00:11:43

yeah

[christopher_zuzick] 00:11:43

you're coming to the organization

[sdoyle_focalpointcoaching_com] 00:11:45

[brad_herda] 00:11:46

yeah

[christopher_zuzick] 00:11:46

here's where i think you can go and show them the path success show

[brad_herda] 00:11:50

[christopher_zuzick] 00:11:50

them how we're going to invest

[sdoyle_focalpointcoaching_com] 00:11:53

[christopher_zuzick] 00:11:53

in them

[sdoyle_focalpointcoaching_com] 00:11:54

yeah

[brad_herda] 00:11:54

[christopher_zuzick] 00:11:55

elevate their game show them that we're going to take the time

[sdoyle_focalpointcoaching_com] 00:11:59

[christopher_zuzick] 00:11:59

to make them

[sdoyle_focalpointcoaching_com] 00:12:01

[christopher_zuzick] 00:12:01

better employed for organization and in the lawn term a better employed for another

[sdoyle_focalpointcoaching_com] 00:12:06

[christopher_zuzick] 00:12:06

organization but

[sdoyle_focalpointcoaching_com] 00:12:08

[christopher_zuzick] 00:12:08

if we come in and don't have

[brad_herda] 00:12:11

[sdoyle_focalpointcoaching_com] 00:12:12

yeah

[christopher_zuzick] 00:12:13

kind of a

[sdoyle_focalpointcoaching_com] 00:12:14

[christopher_zuzick] 00:12:14

it's more than on boarding guys it's it's

[sdoyle_focalpointcoaching_com] 00:12:17

[brad_herda] 00:12:17

yeah

[christopher_zuzick] 00:12:17

yeah here's the on boring but then it's

[sdoyle_focalpointcoaching_com] 00:12:19

yeah

[christopher_zuzick] 00:12:19

here's stage one stage two stage three stage four and here's your path can give

[christopher_zuzick] 00:12:24

them twenty twenty percent higher in salary it doesn't make a difference they're going to

[christopher_zuzick] 00:12:30

go on some place else

[brad_herda] 00:12:31

right

[sdoyle_focalpointcoaching_com] 00:12:31

[brad_herda] 00:12:32

you

[christopher_zuzick] 00:12:32

[brad_herda] 00:12:32

are

[christopher_zuzick] 00:12:33

[brad_herda] 00:12:33

wow

[christopher_zuzick] 00:12:33

have to make an investment

[sdoyle_focalpointcoaching_com] 00:12:34

[brad_herda] 00:12:35

that is awesome that you

[christopher_zuzick] 00:12:36

[brad_herda] 00:12:36

say that because that is one of the big things that now i preach and

[brad_herda] 00:12:39

steve preaches is what's the path forward if you don't know you're not going to

[brad_herda] 00:12:45

get a eighteen nineteen old kid to come in and apprentice program and tell them

[brad_herda] 00:12:48

in twenty five years you can be a master tool and die maker right

[christopher_zuzick] 00:12:52

right

[brad_herda] 00:12:52

just not going to happen what's the three to five year plan has i been

[brad_herda] 00:12:57

doing some multi generational speaking

[sdoyle_focalpointcoaching_com] 00:13:00

[brad_herda] 00:13:00

as of late

[sdoyle_focalpointcoaching_com] 00:13:01

[brad_herda] 00:13:01

you know the gen z i was very sprat found this report and gen wants

[brad_herda] 00:13:08

twenty was it eighty per cent of the genzes in the work force have at

[brad_herda] 00:13:12

least one year plan and twenty five per cent have a five year plan

[sdoyle_focalpointcoaching_com] 00:13:16

[brad_herda] 00:13:16

so those kids

[christopher_zuzick] 00:13:16

right

[brad_herda] 00:13:17

twenty five years and younger know where they want to go and what they want

[brad_herda] 00:13:20

to do as an employer particularly in a blue collar world being able

[sdoyle_focalpointcoaching_com] 00:13:25

[brad_herda] 00:13:25

to show them that path to achieve their goals

[sdoyle_focalpointcoaching_com] 00:13:28

yeah

[brad_herda] 00:13:28

and make that connection

[sdoyle_focalpointcoaching_com] 00:13:30

[brad_herda] 00:13:30

is is priceless because

[christopher_zuzick] 00:13:33

right

[brad_herda] 00:13:33

that's

[sdoyle_focalpointcoaching_com] 00:13:33

[brad_herda] 00:13:33

what they're looking for and the ones that give them that

[sdoyle_focalpointcoaching_com] 00:13:36

yeah

[brad_herda] 00:13:37

that's who they're gonna go work for and they're gonna be really

[christopher_zuzick] 00:13:39

right

[brad_herda] 00:13:39

really loyal to

[sdoyle_focalpointcoaching_com] 00:13:41

[christopher_zuzick] 00:13:41

i mean i have i have four kids i have two sons one is thirty

[christopher_zuzick] 00:13:47

one one is

[brad_herda] 00:13:48

[christopher_zuzick] 00:13:48

twenty

[sdoyle_focalpointcoaching_com] 00:13:48

[christopher_zuzick] 00:13:48

four and

[sdoyle_focalpointcoaching_com] 00:13:50

[christopher_zuzick] 00:13:51

they're both motivated

[sdoyle_focalpointcoaching_com] 00:13:52

[christopher_zuzick] 00:13:53

the thirty one year old is like you know i'm here's where i got to

[christopher_zuzick] 00:13:57

go right and here's why i want to

[sdoyle_focalpointcoaching_com] 00:13:59

yeah

[christopher_zuzick] 00:13:59

want to be i want to be an organization that gives me those tools to

[christopher_zuzick] 00:14:02

be there the twenty four twenty four year it's saying you know i'm in a

[christopher_zuzick] 00:14:06

right kind of in the right industry but maybe i can divert here or i

[christopher_zuzick] 00:14:10

can divert there and so having those conversations with them

[sdoyle_focalpointcoaching_com] 00:14:16

[christopher_zuzick] 00:14:16

the boys

[sdoyle_focalpointcoaching_com] 00:14:17

[christopher_zuzick] 00:14:18

with regards to their path

[sdoyle_focalpointcoaching_com] 00:14:20

yeah

[christopher_zuzick] 00:14:20

is two different paths i mean and you so as as an employer as a

[christopher_zuzick] 00:14:24

team leader

[sdoyle_focalpointcoaching_com] 00:14:26

[christopher_zuzick] 00:14:26

an go back to my previous point

[sdoyle_focalpointcoaching_com] 00:14:28

[christopher_zuzick] 00:14:28

you got to find the time to figure out how do i get let's be

[christopher_zuzick] 00:14:32

empathetic right you got to have you got to be able to build

[sdoyle_focalpointcoaching_com] 00:14:34

yep

[christopher_zuzick] 00:14:34

and say here's where we're gong go and and i view myself as more about

[christopher_zuzick] 00:14:39

i'm not a command and control type leader a more of that you know the

[christopher_zuzick] 00:14:43

the leader that is more let's let's figure out what's best for the business

[sdoyle_focalpointcoaching_com] 00:14:48

[christopher_zuzick] 00:14:49

and there is a term it's escaping me right now with that

[sdoyle_focalpointcoaching_com] 00:14:53

[christopher_zuzick] 00:14:53

title that leadership

[brad_herda] 00:14:54

the serving leadership

[christopher_zuzick] 00:14:54

[sdoyle_focalpointcoaching_com] 00:14:56

leadership

[brad_herda] 00:14:57

yeah

[christopher_zuzick] 00:14:57

and so but i'm also i'm also big on

[sdoyle_focalpointcoaching_com] 00:15:02

[christopher_zuzick] 00:15:02

an e s process

[sdoyle_focalpointcoaching_com] 00:15:03

yeah

[christopher_zuzick] 00:15:04

which is get it wanted and have the the g c is right i mean

[christopher_zuzick] 00:15:08

that's the other thing i think we look at i look at with my team

[christopher_zuzick] 00:15:11

mates guys that people that report to me obviously we measure them on our core

[christopher_zuzick] 00:15:16

values but i also

[brad_herda] 00:15:18

which

[christopher_zuzick] 00:15:18

sit

[brad_herda] 00:15:18

are

[christopher_zuzick] 00:15:18

down and take

[brad_herda] 00:15:19

[christopher_zuzick] 00:15:19

[brad_herda] 00:15:19

the

[christopher_zuzick] 00:15:19

look

[brad_herda] 00:15:19

spot what

[sdoyle_focalpointcoaching_com] 00:15:19

[brad_herda] 00:15:19

are they

[christopher_zuzick] 00:15:21

how much time do you have i mean

[sdoyle_focalpointcoaching_com] 00:15:23

yeah

[christopher_zuzick] 00:15:23

you know

[brad_herda] 00:15:23

you'd be like only three or four core values

[christopher_zuzick] 00:15:27

basically well being safety

[brad_herda] 00:15:29

[christopher_zuzick] 00:15:30

rodoriented

[sdoyle_focalpointcoaching_com] 00:15:30

[brad_herda] 00:15:31

[christopher_zuzick] 00:15:31

um you know that was ill tel you what that core value process is

[sdoyle_focalpointcoaching_com] 00:15:37

[christopher_zuzick] 00:15:37

critical especially when you start measuring people but safety corvet safety umwellness um respect integrity

[sdoyle_focalpointcoaching_com] 00:15:46

yeah

[christopher_zuzick] 00:15:46

um m cent of urgency those are the main ones

[sdoyle_focalpointcoaching_com] 00:15:51

[brad_herda] 00:15:51

thank you for sharing

[christopher_zuzick] 00:15:52

and

[brad_herda] 00:15:52

those

[christopher_zuzick] 00:15:52

then

[brad_herda] 00:15:53

i always

[sdoyle_focalpointcoaching_com] 00:15:53

[brad_herda] 00:15:53

like putting people

[christopher_zuzick] 00:15:53

no problem

[brad_herda] 00:15:53

on the spot because you should as a leader you should know them

[sdoyle_focalpointcoaching_com] 00:15:57

[christopher_zuzick] 00:15:57

absolutely and then and then so we measure we measure our teammates on that and

[christopher_zuzick] 00:16:03

then i measure them on do they get it do they want it do they

[christopher_zuzick] 00:16:06

have the capacity do we want to invest in them

[sdoyle_focalpointcoaching_com] 00:16:10

[christopher_zuzick] 00:16:12

and are they

[sdoyle_focalpointcoaching_com] 00:16:12

[christopher_zuzick] 00:16:12

in the right seat on the boss right

[brad_herda] 00:16:14

thank

[christopher_zuzick] 00:16:15

and

[sdoyle_focalpointcoaching_com] 00:16:15

[christopher_zuzick] 00:16:16

so each person regardless if they're on nearorgenax i go thou that process with them

[sdoyle_focalpointcoaching_com] 00:16:23

[christopher_zuzick] 00:16:24

again it goes back to what i said before you can't take a blanket approach

[christopher_zuzick] 00:16:28

two developing your team you can't take a blanket approach

[sdoyle_focalpointcoaching_com] 00:16:32

[christopher_zuzick] 00:16:33

to building your team you have to you

[sdoyle_focalpointcoaching_com] 00:16:36

[christopher_zuzick] 00:16:36

have to be a little bit nimble right and so when i look at people

[christopher_zuzick] 00:16:40

i said do they get it do they want it do they have the capacity

[christopher_zuzick] 00:16:42

of the capacity they want to take it the next one well then we should

[christopher_zuzick] 00:16:46

be finding ways do that and shame on us if we don't

[brad_herda] 00:16:50

correct

[sdoyle_focalpointcoaching_com] 00:16:51

right how are you seeing the

[christopher_zuzick] 00:16:53

yeah

[sdoyle_focalpointcoaching_com] 00:16:53

different people that come in how how are you seeing the disparity the difference no

[sdoyle_focalpointcoaching_com] 00:16:59

disparity but the difference in how they define their path of success

[christopher_zuzick] 00:17:07

to find their path

[sdoyle_focalpointcoaching_com] 00:17:07

yeah

[christopher_zuzick] 00:17:07

to success i think in some cases they don't know their path of success yet

[sdoyle_focalpointcoaching_com] 00:17:11

right

[christopher_zuzick] 00:17:11

um and

[brad_herda] 00:17:13

[christopher_zuzick] 00:17:13

and i

[brad_herda] 00:17:13

[christopher_zuzick] 00:17:13

think

[sdoyle_focalpointcoaching_com] 00:17:14

yes

[christopher_zuzick] 00:17:14

part of the process i mean we have some some

[sdoyle_focalpointcoaching_com] 00:17:18

yes

[christopher_zuzick] 00:17:18

employes that come in and you know honestly they're just looking for a stable

[sdoyle_focalpointcoaching_com] 00:17:23

yeah

[christopher_zuzick] 00:17:25

job

[brad_herda] 00:17:25

come in do my job get paid go home

[christopher_zuzick] 00:17:28

right and and when you look at them you say

[brad_herda] 00:17:30

yeah

[christopher_zuzick] 00:17:30

okay but they get

[brad_herda] 00:17:31

[christopher_zuzick] 00:17:31

it they want it and they have the capacity

[sdoyle_focalpointcoaching_com] 00:17:34

[christopher_zuzick] 00:17:35

are they at the

[sdoyle_focalpointcoaching_com] 00:17:35

yeah

[christopher_zuzick] 00:17:35

lid gotta go any further probably not that's cool them that put them in

[sdoyle_focalpointcoaching_com] 00:17:40

yeah

[christopher_zuzick] 00:17:40

that bucket

[brad_herda] 00:17:42

yeah

[christopher_zuzick] 00:17:42

i have i have seen

[sdoyle_focalpointcoaching_com] 00:17:45

yeah

[christopher_zuzick] 00:17:45

um m situations

[sdoyle_focalpointcoaching_com] 00:17:47

[christopher_zuzick] 00:17:47

where we've brought in people and it's failed

[sdoyle_focalpointcoaching_com] 00:17:50

yeah

[christopher_zuzick] 00:17:51

and um

[sdoyle_focalpointcoaching_com] 00:17:52

[christopher_zuzick] 00:17:53

and i think part of the issue has failed there because in their mind set

[christopher_zuzick] 00:17:57

just thinking is salary dollar they're making eighteen bucks

[sdoyle_focalpointcoaching_com] 00:18:00

[christopher_zuzick] 00:18:00

now

[brad_herda] 00:18:01

yeah

[christopher_zuzick] 00:18:01

right and honestly you know if you want to go work at eighteen dollars and

[christopher_zuzick] 00:18:07

work in a in a stamping facility

[sdoyle_focalpointcoaching_com] 00:18:10

[christopher_zuzick] 00:18:11

that's a lot different than making nineteen dollars working a quick quick

[brad_herda] 00:18:13

[christopher_zuzick] 00:18:14

quick trip no offensive working a quick trip

[brad_herda] 00:18:16

yeah

[christopher_zuzick] 00:18:16

just a different mentality right

[brad_herda] 00:18:18

quick

[sdoyle_focalpointcoaching_com] 00:18:18

yep

[christopher_zuzick] 00:18:18

[brad_herda] 00:18:19

here

[christopher_zuzick] 00:18:20

[brad_herda] 00:18:20

they

[sdoyle_focalpointcoaching_com] 00:18:20

[brad_herda] 00:18:20

don't sponsor the

[christopher_zuzick] 00:18:21

you

[brad_herda] 00:18:21

show yet but maybe some

[sdoyle_focalpointcoaching_com] 00:18:23

[christopher_zuzick] 00:18:24

[brad_herda] 00:18:24

yeah

[christopher_zuzick] 00:18:25

you know that's that's where

[sdoyle_focalpointcoaching_com] 00:18:26

yeah

[christopher_zuzick] 00:18:26

i think we

[brad_herda] 00:18:27

[sdoyle_focalpointcoaching_com] 00:18:27

[christopher_zuzick] 00:18:28

as leaders need to say this and this is this is where this job is

[christopher_zuzick] 00:18:34

going to go and help them define that again if their definition of success or

[sdoyle_focalpointcoaching_com] 00:18:39

[christopher_zuzick] 00:18:39

their path is

[sdoyle_focalpointcoaching_com] 00:18:41

[christopher_zuzick] 00:18:42

six to three and

[sdoyle_focalpointcoaching_com] 00:18:43

yeah

[christopher_zuzick] 00:18:43

and i can get home

[sdoyle_focalpointcoaching_com] 00:18:45

[christopher_zuzick] 00:18:47

and and do

[sdoyle_focalpointcoaching_com] 00:18:47

[christopher_zuzick] 00:18:48

what every one do on the sides

[sdoyle_focalpointcoaching_com] 00:18:49

yeah

[christopher_zuzick] 00:18:50

great that fits maybe that's that's a perfect

[brad_herda] 00:18:52

[christopher_zuzick] 00:18:52

situation

[sdoyle_focalpointcoaching_com] 00:18:53

[christopher_zuzick] 00:18:53

we understand expectations i had i had a friend of mine came to me and

[christopher_zuzick] 00:18:57

said that he was hiring a position it was a technical position and the twenty

[christopher_zuzick] 00:19:04

four year old came in

[sdoyle_focalpointcoaching_com] 00:19:05

[christopher_zuzick] 00:19:05

and he goes i'm i am

[brad_herda] 00:19:09

[christopher_zuzick] 00:19:09

i want to join your company but i can always start at nine o'clock in

[christopher_zuzick] 00:19:12

the morning i have to be

[sdoyle_focalpointcoaching_com] 00:19:15

yeah

[christopher_zuzick] 00:19:15

to leave at three o'clock

[sdoyle_focalpointcoaching_com] 00:19:18

yeah

[christopher_zuzick] 00:19:18

every day no

[sdoyle_focalpointcoaching_com] 00:19:19

[christopher_zuzick] 00:19:19

overtime

[sdoyle_focalpointcoaching_com] 00:19:20

[christopher_zuzick] 00:19:20

and so i can't deviate from that and my friend said well we got to

[christopher_zuzick] 00:19:27

figure

[sdoyle_focalpointcoaching_com] 00:19:27

okay

[christopher_zuzick] 00:19:27

out how to make that work i think that's a different

[brad_herda] 00:19:30

yeah

[christopher_zuzick] 00:19:31

proverseis sorry that you

[brad_herda] 00:19:32

yeah

[christopher_zuzick] 00:19:32

don't fit in the box there for see it

[sdoyle_focalpointcoaching_com] 00:19:34

[christopher_zuzick] 00:19:34

later right

[brad_herda] 00:19:34

right that is

[christopher_zuzick] 00:19:35

[sdoyle_focalpointcoaching_com] 00:19:35

yes

[brad_herda] 00:19:36

did he hire him

[christopher_zuzick] 00:19:37

i he did

[sdoyle_focalpointcoaching_com] 00:19:39

[brad_herda] 00:19:39

awesome

[christopher_zuzick] 00:19:39

did

[brad_herda] 00:19:40

that

[christopher_zuzick] 00:19:40

and he

[brad_herda] 00:19:40

is fantastic

[christopher_zuzick] 00:19:41

and he had

[sdoyle_focalpointcoaching_com] 00:19:42

yeah

[christopher_zuzick] 00:19:42

yeah and and i give them a lot of credit because

[sdoyle_focalpointcoaching_com] 00:19:46

[christopher_zuzick] 00:19:46

the culture

[sdoyle_focalpointcoaching_com] 00:19:47

[christopher_zuzick] 00:19:47

of that company is

[brad_herda] 00:19:49

[christopher_zuzick] 00:19:51

if you're not at your work center at six o'clock in the morning you're

[sdoyle_focalpointcoaching_com] 00:19:54

yeah

[christopher_zuzick] 00:19:55

not going to be successful

[sdoyle_focalpointcoaching_com] 00:19:56

[christopher_zuzick] 00:19:57

and

[sdoyle_focalpointcoaching_com] 00:19:57

[brad_herda] 00:19:57

[christopher_zuzick] 00:19:58

again

[brad_herda] 00:19:58

[sdoyle_focalpointcoaching_com] 00:19:59

[christopher_zuzick] 00:19:59

they are

[brad_herda] 00:19:59

[christopher_zuzick] 00:20:00

here's a perfect example of us a leader saying

[brad_herda] 00:20:03

[christopher_zuzick] 00:20:04

i have

[sdoyle_focalpointcoaching_com] 00:20:04

[christopher_zuzick] 00:20:06

i don't think this makes difference if this person is twenty four thirty five this

[brad_herda] 00:20:09

[christopher_zuzick] 00:20:10

is their

[brad_herda] 00:20:10

[christopher_zuzick] 00:20:11

this is their core issue their core issue i have family we need to be

[christopher_zuzick] 00:20:14

flexible how do we become flexible we have to find nimble be nimble and find

[christopher_zuzick] 00:20:19

some ways around it

[brad_herda] 00:20:20

yep

[sdoyle_focalpointcoaching_com] 00:20:21

[brad_herda] 00:20:22

and and did

[sdoyle_focalpointcoaching_com] 00:20:23

[brad_herda] 00:20:23

covid and all that did that help like your organization re evaluate what flexibility and

[brad_herda] 00:20:30

work life balance and and those things mean

[sdoyle_focalpointcoaching_com] 00:20:34

[brad_herda] 00:20:34

even though you were probably deemed you know

[christopher_zuzick] 00:20:36

[brad_herda] 00:20:36

necessary work for

[sdoyle_focalpointcoaching_com] 00:20:37

[brad_herda] 00:20:37

us didn't have a lot of the mandatory shutdown activity potentially but were you

[sdoyle_focalpointcoaching_com] 00:20:41

[brad_herda] 00:20:41

able to leverage that opportunity to

[sdoyle_focalpointcoaching_com] 00:20:45

yeah

[brad_herda] 00:20:46

improve working conditions or the environment of the morale moving forward

[sdoyle_focalpointcoaching_com] 00:20:51

[christopher_zuzick] 00:20:51

i think what covid did for us it helped

[sdoyle_focalpointcoaching_com] 00:20:55

[christopher_zuzick] 00:20:55

emphasize the importance of communication

[brad_herda] 00:20:58

[sdoyle_focalpointcoaching_com] 00:20:59

[christopher_zuzick] 00:20:59

and

[sdoyle_focalpointcoaching_com] 00:21:00

[christopher_zuzick] 00:21:00

communication

[sdoyle_focalpointcoaching_com] 00:21:02

[christopher_zuzick] 00:21:02

not necessarily in the form of being in the room together and talking

[sdoyle_focalpointcoaching_com] 00:21:06

[christopher_zuzick] 00:21:07

but in the form of letting people know what was going on utilizing um

[sdoyle_focalpointcoaching_com] 00:21:12

yeah

[christopher_zuzick] 00:21:13

video collaboration

[sdoyle_focalpointcoaching_com] 00:21:15

[christopher_zuzick] 00:21:15

to keep everybody in the loop of what was happening because we were dembecential and

[christopher_zuzick] 00:21:24

honestly we redeemed you know we were having an operation in mexico created additional challenges

[christopher_zuzick] 00:21:32

during covid because on how the government handled covid down there versus how we handled

[christopher_zuzick] 00:21:38

it handled it in the united states and how our customers expected as essential to

[christopher_zuzick] 00:21:45

to take care of them and if the one thing there was several things that

[christopher_zuzick] 00:21:50

came from cove i think improved one was again the communication finding other ways to

[christopher_zuzick] 00:21:58

communicate and keep

[sdoyle_focalpointcoaching_com] 00:22:00

[christopher_zuzick] 00:22:01

our team mates aware

[sdoyle_focalpointcoaching_com] 00:22:02

[christopher_zuzick] 00:22:03

of what was going on at the same time our customers happy

[sdoyle_focalpointcoaching_com] 00:22:07

[brad_herda] 00:22:08

did

[sdoyle_focalpointcoaching_com] 00:22:08

yeah

[brad_herda] 00:22:08

the

[sdoyle_focalpointcoaching_com] 00:22:08

[brad_herda] 00:22:08

communication process also

[christopher_zuzick] 00:22:11

yeah

[brad_herda] 00:22:11

elevate the communication of expectations he went through that process not

[christopher_zuzick] 00:22:17

[brad_herda] 00:22:17

just information

[sdoyle_focalpointcoaching_com] 00:22:18

[brad_herda] 00:22:18

but expectations as well

[sdoyle_focalpointcoaching_com] 00:22:21

[christopher_zuzick] 00:22:21

i think it also now ain't improved expectations but it provided additional clarity to

[sdoyle_focalpointcoaching_com] 00:22:26

[christopher_zuzick] 00:22:26

our employees

[sdoyle_focalpointcoaching_com] 00:22:28

yeah

[christopher_zuzick] 00:22:28

about what were some of the challenges we were dealing with

[sdoyle_focalpointcoaching_com] 00:22:32

[christopher_zuzick] 00:22:32

and it provided them better understanding of

[sdoyle_focalpointcoaching_com] 00:22:35

yeah

[brad_herda] 00:22:36

[christopher_zuzick] 00:22:36

how

[sdoyle_focalpointcoaching_com] 00:22:37

[christopher_zuzick] 00:22:37

i would i wouldn't say the inner workings of our business i don't think that's

[christopher_zuzick] 00:22:40

entirely accurate but it definitely provided a lot more clarity on what was going on

[christopher_zuzick] 00:22:45

in a day day basis that sometimes was and out of mind out of sight

[christopher_zuzick] 00:22:49

right and i think

[sdoyle_focalpointcoaching_com] 00:22:51

yeah

[christopher_zuzick] 00:22:51

um m whether it's a company dealing with you know

[sdoyle_focalpointcoaching_com] 00:22:55

yeah

[christopher_zuzick] 00:22:55

the financing the from the government or testing or

[brad_herda] 00:23:01

yes

[christopher_zuzick] 00:23:02

how are we going to deal with mexico when the government comes down and shut

[christopher_zuzick] 00:23:05

them down and says you're not going to work so i provided a lot more

[christopher_zuzick] 00:23:09

clarity i think to everybody um and again i go back to the core values

[christopher_zuzick] 00:23:14

our health and safety right i mean i think people no one took advantage of

[christopher_zuzick] 00:23:20

our situation

[sdoyle_focalpointcoaching_com] 00:23:21

[christopher_zuzick] 00:23:21

of covid where i think some other companies did and we said here you know

[christopher_zuzick] 00:23:27

here's here's what we need to do to keep your health and safe healthy

[brad_herda] 00:23:30

yeah

[christopher_zuzick] 00:23:31

and safe

[sdoyle_focalpointcoaching_com] 00:23:32

[christopher_zuzick] 00:23:32

you don't feel healthy you don't feel safe don't come and work

[brad_herda] 00:23:35

right

[christopher_zuzick] 00:23:35

[sdoyle_focalpointcoaching_com] 00:23:36

may

[christopher_zuzick] 00:23:36

m we'll help you through it

[brad_herda] 00:23:37

yeah

[sdoyle_focalpointcoaching_com] 00:23:38

oh so knowing what you know now what advice would you give to the younger

[sdoyle_focalpointcoaching_com] 00:23:46

generations

[christopher_zuzick] 00:23:47

yeah

[sdoyle_focalpointcoaching_com] 00:23:47

looking to hire into the blue color space

[christopher_zuzick] 00:23:52

you know that's

[sdoyle_focalpointcoaching_com] 00:23:53

[christopher_zuzick] 00:23:53

a fantastic question and

[brad_herda] 00:23:55

what we

[christopher_zuzick] 00:23:55

i would

[brad_herda] 00:23:55

do here

[christopher_zuzick] 00:23:56

[brad_herda] 00:23:56

[christopher_zuzick] 00:23:56

would

[brad_herda] 00:23:56

color b s were more like a

[christopher_zuzick] 00:23:58

[brad_herda] 00:23:58

journalistic

[sdoyle_focalpointcoaching_com] 00:23:58

[brad_herda] 00:23:58

type show right hard hitting sixty minutes type program

[christopher_zuzick] 00:24:01

so it

[sdoyle_focalpointcoaching_com] 00:24:02

yah

[christopher_zuzick] 00:24:02

is i was going to compare to sixty minutes

[brad_herda] 00:24:04

[christopher_zuzick] 00:24:04

you know

[sdoyle_focalpointcoaching_com] 00:24:04

ah well brad's questions are soft

[christopher_zuzick] 00:24:07

sunday

[sdoyle_focalpointcoaching_com] 00:24:07

balls

[christopher_zuzick] 00:24:07

sunday sunday evenings after football next on

[brad_herda] 00:24:10

[christopher_zuzick] 00:24:10

next and

[brad_herda] 00:24:11

[christopher_zuzick] 00:24:11

sixty minutes

[sdoyle_focalpointcoaching_com] 00:24:11

yeah

[brad_herda] 00:24:12

followed by me still big brother right

[sdoyle_focalpointcoaching_com] 00:24:14

yeah

[christopher_zuzick] 00:24:14

yeah and then i guess i cristchristie

[brad_herda] 00:24:16

yes

[christopher_zuzick] 00:24:17

murder she wrote if i recall growing up

[sdoyle_focalpointcoaching_com] 00:24:19

[brad_herda] 00:24:19

we'll get we'll get dubbed

[sdoyle_focalpointcoaching_com] 00:24:21

yeah

[brad_herda] 00:24:21

put on the wizard of oz

[christopher_zuzick] 00:24:22

i digress

[sdoyle_focalpointcoaching_com] 00:24:24

[christopher_zuzick] 00:24:25

i think the what we've learned what my

[sdoyle_focalpointcoaching_com] 00:24:28

[christopher_zuzick] 00:24:28

advice to anyone coming in to work for us

[sdoyle_focalpointcoaching_com] 00:24:32

[christopher_zuzick] 00:24:32

i challenge that person

[sdoyle_focalpointcoaching_com] 00:24:34

yeah

[christopher_zuzick] 00:24:35

on the other side

[sdoyle_focalpointcoaching_com] 00:24:37

[christopher_zuzick] 00:24:37

you know it's very

[sdoyle_focalpointcoaching_com] 00:24:40

[christopher_zuzick] 00:24:41

cliche

[sdoyle_focalpointcoaching_com] 00:24:41

yes

[christopher_zuzick] 00:24:41

type question but where can i be in five years

[sdoyle_focalpointcoaching_com] 00:24:44

[christopher_zuzick] 00:24:44

where do you want to be in five years where can i be in five

[christopher_zuzick] 00:24:47

years and

[sdoyle_focalpointcoaching_com] 00:24:48

[brad_herda] 00:24:49

i like that i

[christopher_zuzick] 00:24:49

[brad_herda] 00:24:49

[christopher_zuzick] 00:24:49

think

[brad_herda] 00:24:50

that a

[christopher_zuzick] 00:24:50

that

[brad_herda] 00:24:50

lot

[christopher_zuzick] 00:24:51

i think that's the

[brad_herda] 00:24:53

[christopher_zuzick] 00:24:54

that's

[sdoyle_focalpointcoaching_com] 00:24:54

[christopher_zuzick] 00:24:54

the ones that we as leaders need to

[brad_herda] 00:24:57

[sdoyle_focalpointcoaching_com] 00:24:58

[christopher_zuzick] 00:24:58

think about and i

[sdoyle_focalpointcoaching_com] 00:24:59

[christopher_zuzick] 00:24:59

go back to the coaching days is you know why do you want to be

[christopher_zuzick] 00:25:03

on this team for and

[sdoyle_focalpointcoaching_com] 00:25:04

[christopher_zuzick] 00:25:06

[sdoyle_focalpointcoaching_com] 00:25:06

[christopher_zuzick] 00:25:06

want

[sdoyle_focalpointcoaching_com] 00:25:06

[christopher_zuzick] 00:25:06

to better myself i want to get a scholarship i want to know i'm excited

[sdoyle_focalpointcoaching_com] 00:25:10

[christopher_zuzick] 00:25:10

about being on this team whatever that might be then say

[sdoyle_focalpointcoaching_com] 00:25:13

yeah

[christopher_zuzick] 00:25:13

okay let's build upon that let's build around that and find a way to get

[christopher_zuzick] 00:25:18

you where you want to go it's your choice you know i said this before

[christopher_zuzick] 00:25:22

but a team if i think they can be here and i

[sdoyle_focalpointcoaching_com] 00:25:26

[christopher_zuzick] 00:25:27

want to help them get there it's up to them to do it

[brad_herda] 00:25:29

right

[christopher_zuzick] 00:25:29

right it's

[sdoyle_focalpointcoaching_com] 00:25:30

yeah

[christopher_zuzick] 00:25:30

[brad_herda] 00:25:31

[christopher_zuzick] 00:25:31

you got to have that earn

[sdoyle_focalpointcoaching_com] 00:25:33

yes

[christopher_zuzick] 00:25:33

my strength mentality but the same time

[sdoyle_focalpointcoaching_com] 00:25:35

yes

[christopher_zuzick] 00:25:35

i think you have to challenge the person on her side is how do i

[christopher_zuzick] 00:25:38

get there and

[brad_herda] 00:25:40

[christopher_zuzick] 00:25:41

i mean we've all heard stories about you know they expect the high wages and

[christopher_zuzick] 00:25:45

stuff like that well again i think there are some of those situations out there

[christopher_zuzick] 00:25:49

with employes

[sdoyle_focalpointcoaching_com] 00:25:50

[christopher_zuzick] 00:25:50

but i think if you took a hundred of them and said what's most important

[christopher_zuzick] 00:25:54

to you ninety five percent l ninety five would say listen i just want to

[christopher_zuzick] 00:25:58

know how i can improve what i'm doing today and help and elevate their game

[christopher_zuzick] 00:26:03

and that's what we need to do as leaders

[brad_herda] 00:26:05

correct so if there are individuals that are listening this show locally

[christopher_zuzick] 00:26:09

[brad_herda] 00:26:09

or even anywhere across the country or mexico or wherever they might be because we

[brad_herda] 00:26:13

are a world wide show

[christopher_zuzick] 00:26:15

[sdoyle_focalpointcoaching_com] 00:26:15

yes

[brad_herda] 00:26:16

how would they get a hold of

[sdoyle_focalpointcoaching_com] 00:26:17

there

[brad_herda] 00:26:17

you to

[sdoyle_focalpointcoaching_com] 00:26:17

[brad_herda] 00:26:17

find

[sdoyle_focalpointcoaching_com] 00:26:17

are

[brad_herda] 00:26:17

opportunity or to create a connection or just to potentially look for an

[sdoyle_focalpointcoaching_com] 00:26:23

[brad_herda] 00:26:23

opportunity to connect and maybe get some of that awesome leadership you're offering

[sdoyle_focalpointcoaching_com] 00:26:28

[christopher_zuzick] 00:26:28

so i'm big on linked in can find me and linked in there's not a

[christopher_zuzick] 00:26:31

lot of crisusics and linked in so

[brad_herda] 00:26:33

no no

[christopher_zuzick] 00:26:34

that's

[sdoyle_focalpointcoaching_com] 00:26:34

yes

[brad_herda] 00:26:34

there

[christopher_zuzick] 00:26:34

the

[brad_herda] 00:26:34

aren't

[christopher_zuzick] 00:26:34

best way to

[brad_herda] 00:26:35

uh h

[christopher_zuzick] 00:26:36

best best

[sdoyle_focalpointcoaching_com] 00:26:37

yeah

[christopher_zuzick] 00:26:37

way to reach me is linked in i think it's one of the best venus

[christopher_zuzick] 00:26:43

for

[sdoyle_focalpointcoaching_com] 00:26:45

[christopher_zuzick] 00:26:45

social type topics like we're talking about today i always

[brad_herda] 00:26:50

[christopher_zuzick] 00:26:51

find myself having that moment sometimes i read something or see something and i'm like

[christopher_zuzick] 00:26:57

i never thought of that before so the best way to reach me is linked

[christopher_zuzick] 00:27:01

in and

[brad_herda] 00:27:02

okay

[christopher_zuzick] 00:27:03

you connect an if you connect in um i will reach back out to you

[christopher_zuzick] 00:27:09

and

[sdoyle_focalpointcoaching_com] 00:27:10

yeah

[christopher_zuzick] 00:27:12

it's kind of rewarding i still have

[sdoyle_focalpointcoaching_com] 00:27:14

[christopher_zuzick] 00:27:15

students who i taught who are now in the work for us who have now

[christopher_zuzick] 00:27:19

over the years have reached out to me and connected via linked in

[sdoyle_focalpointcoaching_com] 00:27:22

[christopher_zuzick] 00:27:23

that is very rewarding when you see your your

[sdoyle_focalpointcoaching_com] 00:27:26

[christopher_zuzick] 00:27:27

fortune earl fifteen ear old player that was you know

[sdoyle_focalpointcoaching_com] 00:27:30

yeah

[christopher_zuzick] 00:27:31

full of

[brad_herda] 00:27:31

[christopher_zuzick] 00:27:32

energy and now they're

[sdoyle_focalpointcoaching_com] 00:27:33

yeah

[christopher_zuzick] 00:27:33

an executive some place it makes

[sdoyle_focalpointcoaching_com] 00:27:35

yeah

[christopher_zuzick] 00:27:35

a few hole but also makes it kind of proud too

[brad_herda] 00:27:37

absolutely

[christopher_zuzick] 00:27:37

that they kind of connected so

[sdoyle_focalpointcoaching_com] 00:27:39

yeah

[brad_herda] 00:27:40

that

[christopher_zuzick] 00:27:40

that the best way is linked in

[brad_herda] 00:27:42

awesome

[sdoyle_focalpointcoaching_com] 00:27:43

yes

[brad_herda] 00:27:43

[sdoyle_focalpointcoaching_com] 00:27:43

yeah

[brad_herda] 00:27:44

thank you so much for being on the show today christopher i really appreciate your

[brad_herda] 00:27:48

taking the time out of your busne schedule as i know you got a lot

[brad_herda] 00:27:51

going on to to share that your wisdom and thoughts on the work force and

[brad_herda] 00:27:56

what's happening and thank

[sdoyle_focalpointcoaching_com] 00:27:58

[brad_herda] 00:27:58

you very much

[christopher_zuzick] 00:28:00

you guys

[sdoyle_focalpointcoaching_com] 00:28:00

yeah

[christopher_zuzick] 00:28:00

doing

[sdoyle_focalpointcoaching_com] 00:28:00

thank

[christopher_zuzick] 00:28:00

a great

[sdoyle_focalpointcoaching_com] 00:28:00

you

[brad_herda] 00:28:01

yeah

[christopher_zuzick] 00:28:01

doing a great service to the industry and keep on keep on keep on on

[christopher_zuzick] 00:28:04

against as they say

[sdoyle_focalpointcoaching_com] 00:28:05

[brad_herda] 00:28:06

we appreciate it thank you

[christopher_zuzick] 00:28:09

thank

[sdoyle_focalpointcoaching_com] 00:28:09

right

[christopher_zuzick] 00:28:09

you

[sdoyle_focalpointcoaching_com] 00:28:09

thanks